QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin

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QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
QT BUSINESS

                          Fabulous food options at Five Mile

   Issue 20 – June 2022
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
June 2022 | Issue 20

                 QT BUSINESS

Ski pass collection

                                                  Woods arrives at destination
                                                                         by Paul Taylor

If you were looking for a career path that would        The sector was still in its infancy when Woods     Tourism, DQ’s counterpart, since October 2019.
prepare you for one of the most important jobs in       joined in 1993, but by 2013 the big boys had       “So, when the DQ job came up, I realised I’d had
Queenstown, you couldn’t go much better than            cottoned on to the potential, and R&R Sport was    this incredible apprenticeship to do this role,” he
Mat Woods.                                              bought by The Warehouse Group, becoming part       says.
The ski-mad businessman, who has been in the            of its Torpedo 7 brand.
                                                                                                              “The years at Cardrona and Treble
district for the past 14 years, has been appointed      Woods spent about a year as general manager of
                                                                                                              Cone gave me a good understanding
chief executive of Destination Queenstown.              retail operators for the Torpedo 7 Group, before
                                                        following his passion for skiing and heading up       around how the tourism and ski
He’ll be behind the desk from 20 June, leading
                                                        the mountains as head of sales and services at        industry works, then I got some insight
the team at the regional tourism organisation
(RTO), which is responsible for promoting the           Cardrona Alpine Resort and Treble Cone, ski           into the operational side of things in
town to domestic and overseas tourists, drawing         fields owned by the Real Journeys group, which        the GM role with RealNZ, which was
in visitors from around the world.                      is now branded RealNZ.                                another piece of the puzzle.
A potted CV: Woods graduated from Otago                 After six years, he spent a brief stint during     “Working with New Zealand Fine Touring helped
University with a Bachelor of Commerce                  the Covid-19 years as general manager of           me see how inbound tour operators work, what
(Economics) degree before heading for Colorado          Queenstown experiences for RealNZ, overseeing      they need, and obviously Lake Wānaka Tourism
to spend an OE year as a ski bum                        operations such as the TSS Earnslaw, before        has given me a good grounding in the RTO
                                                        leaving to become GM of New Zealand Fine           world.”
On his return to Dunedin, he began work with R&R
                                                        Touring Group, a multi-channel inbound tour        Lake Wānaka Tourism has been working more
Sport, where he’d spend the next 20 years, as general
                                                        operator based in Wānaka.                          closely with DQ since the beginning of the
manager, managing director and co-owner, as the
pioneering outdoor adventure brand expanded to          Since 2016, he’s also been on the board of Snow    pandemic, drawing up a destination management
10 stores nationwide, including Queenstown.             Sports NZ, and has been chair of Lake Wānaka       plan, which was a condition of the Government’s
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
QT BUSINESS                                                                                                                              June 2022 | Issue 20

STAPP (Strategic Tourism Assets Protection
Programme) funding for RTOs.
“I think one of the ways to help bring that plan to
fruition is to be involved as CEO of Destination
Queenstown,” Woods says.
“And it’s also about my ‘why’. What gets me out
of bed in the morning, and why I applied for the
role, is I love sharing the places I’ve been, the
experiences, and I love this region. I also love to
lead a team, to help people be the best they can
be. This role puts those two things together, so
it’s my dream, all the things that make me happy.”
Woods says the team he’ll be leading at DQ is
already world class.
“Destination Queenstown is in really good shape.
It’s got some amazing people, hugely skilled. To
come in as CE and lead that team is phenomenal.
You look at the marketing team under Sarah
[O’Donnell], and the sales team under Kiran
[Nambiar] they’re fantastic.”
The domestic and Australian market will be key
to over the next six months, with 68% of Kiwis
still planning a domestic holiday.
“So, we can’t drop the ball on domestic and then
Australia is the next cab off the rank. We have the
ski season ahead of us, and the school holiday                                                                                               Mat on the slopes
period is going to be very busy.
   “Beyond that, we’re seeing some really             The three organisations will then work together       “It’s a real shift in thinking. As RTOs, we’ve
   good interest out of Singapore and the             on joint sales calls and in-market representation,    listened to the community and heard what they
   North America will be very strong for              road shows, media and travel agent visits and         want, so it’s quite a change to where we’ve been
   summer.”                                           promotion through owned channels.                     in the past, which was all about bed nights and
                                                      Woods says it will help replace the Chinese           numbers. But it is going to take a lot of hard work
Last month, DQ signed a memorandum of
                                                      market, as it is anyone’s guess when that might       to get there.”
understanding with Auckland Airport and
Tātaki Auckland Unlimited to target the US            return.                                               Woods’ predecessor was Paul Abbot and one of
and Canadian tourism, business and incentive             “It’s about the rebuild now because                his first engagements as DQ boss was to attend
market.                                                                                                     community / business workshops on regenerative
                                                         businesses have been decimated and
                                                                                                            tourism, about the time the trans-Tasman bubble
Auckland is the most connected city in Australasia       it’s been hard to hang on as long as               opened.
to North America, with 60 direct flights per week        they have.”
to seven cities, once the New York service begins                                                           Since then, though, there’s been further pain for
                                                      “I think back to March 2020 myself, and we all put    tourism operators.
in September. That’s more flights than there are      together our optimistic, realistic and pessimistic
between Auckland and Queenstown, with 50 per                                                                “Regenerative tourism is key for the industry but
                                                      scenarios, and what it might look like. Nobody
week.                                                                                                       moving to that model is not something we can do
                                                      thought it would be as bad as it has been.”
The plan is to create itineraries that will focus                                                           overnight,” Woods says.
                                                      Key challenges for Queenstown include attracting
on must-dos in both regions: food, golf,                                                                    “The goal is 2030. But that’s only eight years away
                                                      the workforce back, getting the international
luxury, outdoors, arts and culture, low-carbon                                                              and it is going to go beyond that. It is about taking
                                                      airline routes back up and running, and pre-
experiences, and a specific incentives itinerary.                                                           steps to move in that direction. What pieces can
                                                      departure testing.
                                                                                                            we do easily?
                                                      “We’ve got a balance to strike between revenue
                                                                                                            “If you look at businesses right now, they’re
                                                      generation and staffing. We need a little breathing
                                                                                                            hurting and it’s hard for them to even think about
                                                      space, because if you have too many people
                                                                                                            it. They actually just need some revenue.”
                                                      and not enough staff, that’s not great for the
                                                      Queenstown brand.
                                                      “The workforce is the biggest constraint.”
                                                      Woods joins at something of a crossroads for the
                                                      tourism industry.
                                                      While recovery from the pandemic is at the
                                                      forefront of business minds, Tourism Minister
                                                      Stuart Nash has made it abundantly clear the
                                                      industry needs to recovery its social licence,
                                                      moving on from the bums on seats approach to
                                                      growth.
New Destination Queenstown
boss Mat Woods                                        The destination management plan, due out in
                                                      July, reflects that.
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
June 2022 | Issue 20
                                                                                                      QT BUSINESS

A couple of Kiwi innovators - Michael (left) and Mathurin in the early days of Wilding & Co

                                 Wilding & Co – A sustainable success story
                                                                          by Sue Fea

What started out as a dabbling in natural              He was already trying to make a perfume from         want it on a global scale,” he says. doTERRA
perfume oils for Wilding & Co’s Michael Sly            the Taramea (Speargrass) plant to coincide with      showed interest early on in the concept, and
quickly grew into a long-term environmental            the Rugby World Cup and Ngai Tahu had become         was particularly impressed by the ecological
enterprise for him and business partner                interested in this.                                  restoration factor. “There was a great synergy
Mathurin Molgat.                                       Entrepreneurial blood runs thick in his veins        between what we were passionate about and
Their company now supplies high-end American           with Michael’s mum, Ann Pinckney planting the        their company ethos. doTERRA is very highly
essential oil company doTERRA exclusively with         first commercial grapes in Central Otago, so he      regarded as a sustainable company and a lot
huge amounts of Queenstown Douglas fir oil             persisted in researching various technologies to     of their profit goes back into protecting the
that’s distributed to at least 50 countries. It’s an   extract the oil.                                     environment,” Michael says.
environmental success story ridding the region’s       A graduate of industrial design, he and former       “The company supports a lot of social impact
hillsides of pesky wilding pines that create a         Queenstown business partner Dave Turnbull            work in communities around the world and
worsening ecological threat.                           also had their own successful design company,        exports high-end essential oils like rose,
It may sound like a breeze but for Michael             Chrome Toaster, in Wellington. In another first,     coriander, peppermint, lavender, frankincense
and Mathurin it hasn’t been an easy ride, with         it was one of New Zealand’s initial web design       and cardamom, sourced all over the globe.
constant challenges and sacrifices along the way       companies in its time.                               “Back when we started, home fragrance diffusers
since they first launched in 2014.                     Michael’s industrial design background came in       were relatively new but our Douglas fir oil is used
“I’d been doing some work developing natural           handy when, after getting friend Mathurin on         in these now, as well as body washes and soaps.”
perfume compounds and during a trip overseas           board with the idea, they were faced with the huge   Wilding pines grow naturally in America and
I met with essential oil specialists and started to    challenge of building their own distilling unit.     Europe, but they were introduced here, probably
play with different oil opportunities,” Michael           “Nobody knew anything about                       for the alpine feel and to control erosion, he
says. Passionate about ecological restoration and                                                           says. “They’ve been taking over from our native
                                                          essential oils in New Zealand then,
protecting the environment, Michael was aware                                                               vegetation.
of the wilding pine issue. “I thought if I could          so we had to work with designs from
                                                                                                            “We have a significant wilding pine problem
cross pollinate the work I’d been doing to develop        overseas and design our own,”
                                                                                                            so having a large scale partner meant we could
essential oil natural perfumes and apply that          “I’d only made a small amount of oil to start        make pine oil seven days a week to keep up with
technology to pine oil I could be onto something,”.    with but when you put it in front of the right       demand.”
                                                       people overseas and they’re keen, classically they
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
QT BUSINESS                                                                                                                              June 2022 | Issue 20

Initially, there wasn’t much buy-in locally from
the authorities, despite the concerns about
wilding pines being a huge problem, so they set up
in Lawrence, near Dunedin. Once their idea was
a proven success they moved their manufacturing
base back to Speargrass Flat to mum Ann’s old
winery, which they converted into a pine oil still
and processing unit.
Signing up a multi-year contract with doTERRA
created the perfect synergy – a self-funding
method of paying for the removal of troublesome
wilding pines from the region.
“Our oil sales pay for the pines to be removed
and we now have between six and eight staff,
depending on the time of the year,” Michael
says. While Covid restrictions held every
other business back they were able to continue
operating, around lockdowns. “The good thing is
we’ve been able to employ people who were left
without tourism work when the borders closed
and they get paid well for what is pretty physical
work.”                                                                                       Wilding pines have been taking over from our native vegetation

“Since we’ve been operating in Queenstown
we’ve removed about 90 percent of the wilding         management tools in place to try and resolve any      of business concept off the ground. There was no
pines that had spread below the Coronet Forest        environmental balance,” Michael says.                 grant funding. It’s all self-funded,” Michael says.
along Malaghans Road. Those pines could have                                                                “The banks said ‘no’, even once we’d secured the
threatened vegetation higher up if not removed           “As a social impact business if we can
                                                                                                            contract with doTERRA, so we had to mortgage
and we’ve probably saved landowners hundreds             sell more oil and remove the wilding
                                                                                                            our houses and find our own money.”
of thousands of dollars.                                 pine spread then we’re succeeding.”
                                                                                                            However, it paid off. Within a year of getting their
“We’re just part of a vast puzzle. There’s never a    “There’s a soul food element to this for us, but      operations off the ground by 2016 Wilding & Co
silver bullet so it’s important to have a myriad of   there’s a huge amount of hard work to get this type   was producing 750,000 bottles of pine oil. “Since
                                                                                                            we started, millions of products have been sold
                                                                                                            around the world using our wilding Douglas fir
                                                                                                            essential oil.
                                                                                                            “It hadn’t ever really been tried in New Zealand
                                                                                                            before, but I guess I learned how to break new
                                                                                                            ground by being around Mum. She gave me that
                                                                                                            capacity for tolerance to try new things and solve
                                                                                                            problems and not give up. Mathurin and I have
                                                                                                            always been about building a team and sharing
                                                                                                            information with others.”
                                                                                                            It doesn’t need to stop there either. “Potentially
                                                                                                            we could have a thriving essential oil industry in
                                                                                                            Central Otago,” Michael says.
                                                                                                               “If you flip our latitude into the
                                                                                                               Northern Hemisphere where all the
                                                                                                               perfume oils are made we have the
                                                                                                               perfect climate and conditions. There
                                                                                                               was once a DSIR perfume and research
                                                                                                               facility on Sam Neill’s Earnscleugh
                                                                                                               vineyard.”
                                                                                                            He believes it’s early days with the perfect
                                                                                                            conditions locally for growing the likes of thyme,
                                                                                                            more lavender, and rose. “The centre of European
                                                                                                            perfume in France brings in several billion Euros
                                                                                                            in tourism a year. There’s definitely potential in
                                                                                                            this region. We’ve just paved the pathway and
                                                                                                            opened up the channels.”

Olive Sly (left) and Lindsay Ludemann ensuring precious Wilding & Co mulch
goes back into the earth in a locl reforestation project
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
June 2022 | Issue 20
                                                                                                       QT BUSINESS
                                                      On the business of books
                                                                      by Bethany Rogers

Coach, consultant and author Jacqui Thomas            “It became about
is a familiar face in the Queenstown business         letting people know
world.                                                that anyone with
Jacqui has a passion for business and works           an idea can start a
closely with businesses on planning, strategy,        business.”
coaching and marketing.                               Over the years, people
Writing is another of Jacqui’s strong suits – her     who loved Go Girl Go
first business was in freelance writing – and she’s   kept asking Jacqui
recently released a book featuring real stories of    if there’d be another
inspiring women in business.                          book, but for a long
                                                      time, Jacqui didn’t see
Her Way delves into the stories of Queenstown
                                                      the need.
businesswoman Louisa ‘Choppy’ Patterson,
former Telecom chief executive Theresa Gattung        “I thought women
and leading fashion designer Kiri Nathan.             don’t need to be told
                                                      now that they can start
The book comes 20 years after her first, Go Girl
                                                      a business. They know
Go, which was published in 2001.
                                                      that. They don’t need
“[Go Girl Go] came about because it was a book I      another book on it.
needed at the time,” explains Jacqui.
                                                      “But then one day I
   “I had become a freelance writer and               was sitting looking at
   I knew how to write the stories but I              my bookshelf, full of
   didn’t know how to set up the business             all my business books
   side of things.                                    and books on money
                                                      and books on personal
I guess back in the late ‘90s, it wasn’t quite as
                                                      development and that
prevalent the amount of people starting their
                                                      sort of thing. I thought:
own business and women in business wasn’t
                                                      actually, most of these
quite as prevalent. There weren’t all the networks
                                                      books were written
and organisations that there are now.”
                                                      by men. And they’re
Jacqui got frustrated by it all one day and said to   about men. They’re
her partner: “You can’t just go to Whitcoulls and     biographies of men.
buy a book on it, you know!”                          And they’re all very                                                                      Jacqui Thomas
“His response was: there you go, that’s your          cool books, useful in
answer. You’re a writer. Go and write the book        their own right, but where are all the books written   “This is despite statistics showing that female-led
you want to read.”                                    about women in business? Because women are             businesses tend to go further, for longer, making
During her search for answers, Jacqui began           doing really cool things. And I realized that my       more money.”
interviewing women in business around                 own bookshelf wasn’t reflecting that.                  Balancing childcare or making choices around
Queenstown and ended up travelling the country           “There was an untapped need for real                whether to do business or family was another
talking to different women. Go Girl Go became            stories about real women and their                  common theme; “women are being quite
about these women and how they turned their              businesses.”                                        resourceful, making different choices and
ideas into successful businesses.                                                                            accommodating to find balance.”
                                                      In Her Way, Jacqui delves deeper into how
                                                      women do business differently. Again, she spoke        With Her Way on the shelves (it’s available
                                                      to women across New Zealand and interviewed            via Jacqui’s website, jacquithomas.com as well
                                                      them about how they ran their businesses.              as in gift and book shops), Jacqui’s currently
                                                                                                             working closely with Queenstown businesses in
                                                      She uncovered a theme of a more feminine way
                                                                                                             a contracted role. She says the future of business
                                                      of doing business; less cut-throat, more heartfelt.
                                                                                                             – for men and women – in the region is looking
                                                      “The crux of it is that you can be commercially        bright.
                                                        viable while doing business in a way that
                                                                                                             “We’re in an interesting time in Queenstown
                                                           brings out these softer qualities.”
                                                                                                             at the moment going through Covid. There are
                                                              It also became clear that there are            some wonderful opportunities to do things that
                                                                still some challenges for women              have been talked about for a very long time in
                                                                  in business. Statistics show that          terms of diversifying Queenstown.
                                                                     although there have been
                                                                                                             “There’s a lot of talent here and it’s about
                                                                      improvements made, it’s hard for
                                                                                                             maximising that, looking after the people in the
                                                                      women to get funding.
                                                                                                             community and the beautiful place we have here.
                                                                      “Of all the money that gets            […] These things are being discussed in business
                                                                      invested into businesses through       circles and particularly in the wider community.
                                                                    things like venture capital firms,       It’s a good reminder that it is possible to make
                                                                women’s businesses are getting fewer         money and do well and still look after people and
                                                           dollars invested in them.                         the planet at the same time.”
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
QT BUSINESS                                                                                                                                 June 2022 | Issue 20

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                                                   Fabulous food at Five Mile
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Café Society
Velvet coffee, flavoursome food and a light, contemporary space – breakfast
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                                                                                  The Crown
                                                                                  Family-friendly and a new local favourite, The Crown offers all the classic
                                                                                  pub feeds. Dive into good old-fashioned bar bites like Jalapeño Poppers,
                                                                                  Potato Wedges, or Calamari. Delight in the chef ’s favourites, Blue Cod
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                                                                                  Podium
                                                                                  Elevated dining at its best, Podium in Sudima Hotel is a master in blending
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Hikari
Serving high-quality ingredients and excellent customer service, Hikari
delivers the best sushi in New Zealand. Their well-stocked sushi bar has
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Boliwood
Serving authentic Indian food, Boliwood has a delicious dinner menu and
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Tanoshi
A local favourite, Tanoshi produces genuine, authentic Japanese cuisine.
Creating a fun, back-alley, Osaka- style dining experience, it’s the real deal.
Perfect for lunch and dinner, the Kingfish Sushi Bowl, Gyu Tataki (one of
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QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
June 2022 | Issue 20
                                                                                                     QT BUSINESS
                       Zenkuro Sake
                  Sake – secret to success
                                  by Sue Fea

What began as a good idea over a sake and a few beers watching an All
Blacks win has burgeoned into an internationally-recognised business
success in just seven years.
Within a year of three Queenstown mates hatching that idea their now
renowned Zenkuro Sake had wowed the world, taking out a gold and silver
at the prestigious London Sake Challenge. By then they also had strong buy-
in from Japanese business partner and high-profile Christchurch hotelier
Yoshi Kawamura.
Zenkuro, which means All Black in Japanese, not only got them to the 2019
Rugby World Cup, but much more.
Since then Zenkuro’s premium grade sake has taken out eight leading
international sake awards, fending off the world’s, and Japan’s, best to scoop
gold and silver medals.
It’s all been a bit of a whirlwind for head brewer Dave Joll, Richard Ryall,
Yoshi, and up until recently, former business partner Craig McLachlan who
recently sold out to pursue family interests overseas.
It all started when rugby fans Dave, Craig and Richard were watching the
All Blacks beat the Aussies in preparation for the 2015 Rugby World Cup.
Dave and Craig have Japanese wives and families, and all three have long
business links living and working in Japan. “We’d learned that the next
World Cup was in Japan and thought, ‘We’ve got to be there! We need a                                                           Cellar door Dave and Yasuko
scheme,” Dave says.
Surprised to discover sake wasn’t being produced in New Zealand, they            Junmai Daiginjo Sake at the Bordeaux Sake Challenge. Once again it was
got busy. Dave, who has a Japanese hospitality and property investment           the first time they’d made that higher grade sake. This gave them huge
management background, was sent to Japan and Canada to research and              confidence to move forward, especially as 99% of entries in international
learn the brewing process, which he clearly mastered in record time. Dave        sake competitions are from Japanese sake producers. “Our gold in Bordeaux
had worked for Yoshi’s father in his property company in Tokyo and Yoshi,        was up against some of Japan’s biggest, most renowned breweries that have
who’d recently invested in a sake brewery in Canada, was immediately on          been around for hundreds of years. They’re household names, so that was
board.                                                                           a real honour.”
Six months after the first commercial release in December, 2015, they            Despite the past two years changing the landscape Richard says, while
entered the London Challenge, just for feedback. “Richard was going home         exporting some sake to Japan, Hong Kong and Singapore where it’s a hit,
                                                   to England so we sent         New Zealand is their focus.
                                                   some with him,” Dave
                                                   says. They were blown            Production rose from a thousand bottles in the first year and
                                                   away when their Drip             this year they’re aiming for 7500 750ml bottles.
                                                   Pressed Sake snatched         Freight costs make it quite prohibitive to export much and with such pent
                                                   gold and their Cloudy         up demand in New Zealand lately there’s no need to export. “The New
                                                   Sake won silver at that       Zealand market’s grown so much that we don’t have enough left over to
                                                   2016 competition. “We         export much.” Dave’s already ordered another 20% for next year of the
                                                   couldn’t believe it,”         specialist sake rice they import for the sake from Japan.
                                                   Dave says. “I was in          Prior to Covid times Zenkuro Sake was sold in about 40 restaurants New
                                                   Japan and received an         Zealand-wide and the company was breaking into the highly-competitive
                                                   email to say we’d won!”       Japanese market. It had also gained some big notoriety in London when
                                                      In the three years         it caught the attention of the NZ-born head sommelier and wine buyer
                                                      they’ve entered the        for one of London’s leading five-star Japanese restaurant groups, ROKA.
                                                      competition they’ve        Interest was strong from other overseas markets, including the US, however,
                                                      cleaned up six medals,     Richard says they lost a lot of restaurant sales due to the lockdowns and
                                                      including two golds,       restrictions. That didn’t stop sake lovers pursuing them online where sales
                                                      and in 2020 they           skyrocketed. “Now that the restaurants have re-opened our sales have
                                                      entered the Hong           come back in bigger numbers so maybe those online buyers are asking for
                                                      Kong Sake Challenge,       it in restaurants,” he says. They’re currently working closely with top five-
                                                      winning bronze and         star Auckland restaurants like MASU, Ebisu, Azabu, Pasture, Sidart, Hello
                                                      the following year         Beasty, Poni Room and Mr Morris. “We’re also talking with a sake expert
                                                      again winning gold.        friend and chef in San Diego who has three Japanese restaurants. That’s
                                                      The same year a            a good fit for us as we have to be selective. We’re a small scale boutique
                                                      European panel of          producer.”
                                                      sake experts awarded       More recently they’ve teamed up for a sake collaboration with local Tanoshi
                                                      them gold for their        Restaurant operators to produce their own exclusive special blend, Zenraku
Dave pours for Yoshi’s feedback
                                                      super premium grade        Junmai Ginjo Sake, on tap - a huge hit. They’re now working with So Bao,
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
QT BUSINESS                                                                           DO YOU NEED
                                                                                                                                     June 2022 | Issue 20

an Asian fusion restaurant opening soon in Dunedin, to produce its own
unique blend for service on tap.
                                                                                      Small Business
Sake is renowned for its health benefits and only uses three simple ingredients
– rice, koji (saccharified rice), water and yeast, however, for premium grade
                                                                                      HELP?
sake the quality of that water is paramount, Dave says.
   “That’s why we produce our sake from Queenstown as we need                              Anna has owned award winning small
   our nice soft, glacial-fed, rainforest filtered water.”                                    businesses all her working life.
They work with a local Japanese company, Kangen Water, using their specialist
water filter system to cleanse out any impurities. “This also allows us to adjust          Anna has a passion for helping others
the pH level and produce a slightly higher alkaline water for brewing, which                to succeed in all areas of business,
has even more health benefits and a softer mouth feel,” Dave says.
                                                                                               specialising in small business.
Nothing goes to waste in this sustainably-produced product, and while many
may say the secret’s in the soil, for the Japanese the secret’s in the sake. Sake,              Anna will help you to succeed!
a fermented beverage with only around 14 percent alcohol, is renowned
in Japan as health enhancing, as is the residue from its production, sake-                        100% funding could be available.
kasu, also highly sought after. Rich in vitamins and amino acids, sake, in
moderation, is known among Japanese to improve blood circulation, lower
blood pressure and cholesterol, and treat skin conditions. Sake kasu is in             Call Anna now on 027 232 4820
demand among Japanese women seeking a smooth, youthful complexion                      for a no obligation “free” catch up
and clear skin. Dave’s wife Yasuko Joll and a group of Japanese women are
kept busy producing Zenkuro’s sake kasu facial cosmetic products, also a               over a coffee or a wine.
burgeoning business. “Word has spread among Japanese people all over
New Zealand and the online orders keep flowing in,” Dave says.
Zenkuro is also now collaborating with two local breweries providing this
healthy sake kasu for special sake beers, a New Zealand first. Canyon Brewery
began producing a lager with the sake kasu last year, which is now selling
in supermarkets and distributed around Auckland. It’s already been named
as one of New Zealand’s top 100 beers. Altitude Brewery, New Zealand’s                                             www.freedomconsulting.co.nz
champion small beer brewery for 2021, is also making a Zenkuro sake kasu
pilsner which is proving popular in restaurants and liquor stores nationally.

                                                                                              
                                                                                                
                                                                                                  

                                                                                       
                                                                                        ­ €‚­ƒ„
                                                                                              ­  
Yasuko & Dave delivering to Hisaya Sake Store in Fukuoka                               †‡ 
QT BUSINESS - Issue 20 - June 2022 Fabulous food options at Five Mile - Lakes Weekly Bulletin
June 2022 | Issue 20
                                                                                                     QT BEESNESS
                                                         The business of bees
                                                                            by Sue Fea

                                                                                                             Probably the biggest issue facing beekeepers
                                                                                                             during the past two years is the massive stockpile
                                                                                                             of Manuka honey that couldn’t be exported
                                                                                                             because of border closures and no flights.
                                                                                                             “Thirty percent of our Manuka honey was sold
                                                                                                             through New Zealand tourism trade and gift
                                                                                                             stores and that trade died all over the country,”
                                                                                                             says Peter.
                                                                                                             Despite honey’s huge health benefits it’s been
                                                                                                             extremely difficult to establish new export
                                                                                                             markets because the borders have been closed,
                                                                                                             Peter says.
                                                                                                             Fortunately honey gets better with time and stores
                                                                                                             well, but like Peter, Buzzstop’s Nick Cameron has
                                                                                                             also been hit hard by the huge drop in tourism
                                                                                                             trade caused by the Covid crisis.
                                                                                                             “Manuka honey was my main source of revenue
                                                                                                             prior to Covid,” Nick says. Renowned the world
                                                                                                             over for its hugely beneficial antibacterial and
                                                                                                             antiviral properties, the tourists loved it. “Every
                                                                                                             first world hospital in the world has high-strength
                                                                                                             MGO Manuka honey on hand now as part of its
Nick Cameron beekeeping with guest
                                                                                                             treatment protocol,” Nick says.
                                                                                                              He lost 99.9 percent of his business when Covid
Not only the bees, but the business of bees has taken a battering lately.         hit. “It was gone overnight.” Sales in Nick’s busy Buzzstop Café and Honey
What was a lucrative industry five years ago, bees and their business have        Store dropped from four to five dozen jars a day to one jar. He kept his
been constantly flying into a head wind. First it was the varroa mite outbreak    export licence, but with a glut worldwide it’s been hard to move stock. “Then
destroying hives, then AFB disease, followed by Covid border closures, and        without any industry consultation MPI (Ministry of Primary Industries)
ironically on top of all that too many hive hobbyists springing up.               limited the amount of honey we could post overseas to 2 kilos.” While
                                                                                  that’s recently crept up to 10 kilo lots it certainly hasn’t helped struggling
Local commercial beekeepers say that while it’s great that there’s been
                                                                                  beekeepers who are also facing huge postage price hikes, says Nick, who
such an upsurge in interest in hobby hives, which helps bolster local bee
                                                                                  hosts and helps tend local hives beside Buzzstop.
populations and pollination, in some cases this has exacerbated disease
problems.                                                                         He had to majorly revamp his business from a “staggeringly busy”, large
                                                                                  honey shop and little café to become a large, busy café and little honey shop.
Alpine Honey’s Peter Ward in Wanaka says there’s been a huge increase in
hobbyist beekeepers in the last few years and this creates no end of problems     Fortunately hundreds of local honey lovers have still been lining up for
for commercial beekeepers.                                                        their hayfever reprieve three weeks ahead of spring each year for their
                                                                                  prescription of fresh local honey, on tap at Buzzstop. “You take one teaspoon
While the vast majority of hobbyist beekeepers are doing a brilliant job of
                                                                                  a day for a few weeks before the season to build up natural antibodies from
taking care of their hives to ensure disease doesn’t enter and spread, there
                                                                                  the local pollen profile,” Nick says.
are a good number who aren’t, he says. The feel good factor of helping the
environment and growing your own honey can wear off with some people              While beekeepers have faced huge costs and issues protecting hives from
who forget to tend their hives.                                                   varroa and AFB disease, Wanaka company Tiaki Bees has been trying to
                                                                                  take the hassle out of that. “Our aim is to put hives out onto residential
“A big part of beekeeping is also stopping your hives from swarming,” says
                                                                                  properties and businesses to get the environment pollinated through little
Peter, who operates hives from Buller down to Northern Southland with 20
or 30 in each locations.
“There’s a lot of internal management goes on to stop the bees from
swarming – half stay and half leave. They may build their own hive in a tree
somewhere and those feral hives can’t be treated for varroa so it multiplies.
“It only takes one infected bee to join a hive and the whole hive can die, or
have to be burned. They load up with honey, winter over, then bring varroa
with them.”
Peter understands as many as 30 percent of local hives had to be destroyed
during the last year due to varroa. “A few hobby hives can damage a huge
number of managed hives.”
However, many hobbyists work hard to keep healthy hives and they’re a
welcome addition with Cromwell-based Otago Polytechnic experiencing
exponential growth from budding apiarists in its courses. In just three
years its programme’s grown from two courses to 37 in Cromwell with the
number of students learning nationally increasing from 32 to 520, says lead                             People are more aware of the importance of bees and
tutor David Woodward. Gaining some sort of qualification is the best way                                  the role they play in pollinating our food and plants
to prevent hive disease, he says.
QT BEESNESS                                                                                                                         June 2022 | Issue 20

                                                                                                       Sweet as...
                                                                               Beekeeping may not be a regular teenage pastime, but for one Wakatipu
                                                                               teenager Lincoln Reddell it’s becoming a sweet little sideline gig that
                                                                               could hopefully help fund his upcoming university studies.
                                                                               At 16, Lincoln’s probably one of the district’s youngest beekeepers. He’s
                                                                               already producing about 40kgs of honey a year under his own honey
                                                                               label, Remarkable Organic Honey, with an ever increasing following of
                                                                               local honey fans.
                                                                               It all started when the Wakatipu High School Year 12 student was just 13.
                                                                               “My grandfather had started beekeeping and bought me a beekeeping
                                                                               suit for Christmas and helped me set up some hives,” says Lincoln.
                                                                               Together they collect the honey with help from his grandfather, Keith
                                                                               Reddell’s friends where they hand spin the honey out of the hives and
                                                                               it’s poured into pots for sale to family and friends.
                                                                               Like most young people he’s increasingly aware of the biodiversity
                                                                               angle - the need to bolster pollination and bee populations locally to
                                                                               encourage environmental sustainability. Gradually Lincoln’s become
                                                                               increasingly interested in the whole beekeeping process and he’s hoping
                                                                               to expand his little enterprise of three hives as time and money allow.
                                                                               The family lives just below the Remarkables Ski Area so Lincoln’s bees
                                                                               pollenate on a beautiful mix of wildflowers – matagouri and rosehip
There’s been such an upsurge in interest in hobby hives                        flowers, and clover, at the base of the mountain range. “There’s a
                                                                               massive diversity of different pollens around here which creates an
                                                                               amazing taste,” he says. “Since I’ve had my hives we also have a lot more
gardens and flower beds, then deliver that honey back to the customer,” says   wildflowers popping up around the house too.”
founder and head beekeeper Barna Szocs.                                        Depending on the time of year he usually checks on his hives fortnightly,
“We rent hives to people who are interested in helping the environment and     checking and re-arranging the frames to ensure the bees get to retrieve
understand the importance of bees, but don’t have the knowledge to manage      the honey from the centre of the hive, which is what they prefer. The
hives.”                                                                        honey is collected just prior to, and just after, winter. Lincoln’s also
Tiaki, which launched in 2020, has more than 100 customers currently           constantly on the look-out for any disease which could be detrimental
and Barna says the past year has been the busiest with business doubling       and his grandfather’s on hand with a bit of other beekeeping and
as people want to do their bit. He and his team go in and extract the pure     business advice. “I’m not much of a businessman so I get help there
raw honey – anything from 10 to 18 kilos a season for their hive customers.    from Grandpa with working out costs and things.” While so far Lincoln’s
They’re also working with local schools, hotels and big companies like Mitre   had very positive feedback from his regular returning customers who
10. QT Hotel and several upmarket Wanaka lodges have been lining up for        love the honey, he confesses he’s not done any promotion. “I don’t
Tiaki hives. “The chefs are so excited. They want local produce with local     like tooting my own horn as a 16-year-old kid, but the majority of my
‘story’ and jars of honey to give to customers.”                               customers have been really loyal and want to pre-order from the next
                                                                               batch.”
“People are more aware of the importance of bees and the role they play in
pollinating our food and plants,” he says. “Since the Covid lockdowns more
people want to be self-sufficient, grow their own food and eat locally.”
Awareness is growing about the dangers of sprays too with local contractors
informing beekeepers and checking the best time to spray in order to avoid
any harm the bees.

                                                                                                        Lincoln with some of his Remarkable Organic
                                                                                                      Honey, beside the hives under The Remarkables
June 2022 | Issue 20
                                                                                                         QT BUSINESS
Is scamming NZ’s fastest growing                                                        The small print
business sector?                                                                        Appointment
Have you or your business been scammed?
It feels as if scamming is one of the fastest growing business opportunities            Otago Regional Council appoints temporary boss
and I nearly fell for the pitch recently.                                               Dr Pim Borren has been appointed interim chief executive of the Otago
                                                                                        Regional Council, following the resignation of Sarah Gardner, who left the
I’m a trustee for a Family Trust, and I received instructions to invest some of         organisation last month.
the funds for a 12-month holding period. All the local banks were offering              His appointment was confirmed by ORC councillors in an emergency
was an interest rate of nothing more than 2.9% - which is less than the                 council meeting on Tuesday, 31 May.
inflation rate. So, I kept investigating.                                               Dr Borren’s experience to date covers more than 27 years in corporate,
                                                                                        local government, tertiary education and private sector economics, which
I looked at NZ-based second-tier lenders. An Auckland-based property
                                                                                        includes 15 years as a public sector chief executive.
development company were offering 10% for 12 months, which smelt
decidedly fishy and after digging a bit further. I found some fraud and legal
activity, so I rejected that and moved on.                                              Awards
Next, I moved to web-based NZ banks including a USA-based bank,
Citibank, which is with a NZ wholesale product offering. I knew the name                Grow NZ Business wins Microsoft gong
and had previous small contacts with them.                                              Kiwi marketing and growth advice agency, Grow NZ Business, has been
                                                                                        selected as the Microsoft Advertising Celebrated Partner for Australia and
I left the search for a day or so, deciding to come back to it later.
                                                                                        New Zealand for 2022.
After two days I received a phone call – no caller ID - the caller noted that I         Microsoft runs the biannual initiative to recognise and reward the
had been on the Citibank website and could he help me with any issues. This             outstanding, creative, effective, and passionate work of businesses in their
should have been a ‘red flag’, but I didn’t pick it up as he had a good reply and       Microsoft Advertising Partner Programme
explanation and the proposal fitted my needs. I gave him my email address.              Grow NZ’s local Business Development Manager Sam Jones joined the
                                                                                        team to service the Queenstown Lakes and Central Otago region just over
I then received a good-looking professional proposal, followed by an email              a year ago.
asking how I was getting on. This email included an attached application                “It’s been a challenging year, but I’m so pleased the Grow NZ team has
form with detailed instructions which I started to fill out. My gut, however,           been recognised for their hard work. I’m enjoying working with some
was not happy.                                                                          great small local businesses who are making it out the other side of the
                                                                                        pandemic and seeing positive results with the digital marketing support
I realised that all the contacts had been one way. I had not phoned him. So, I
                                                                                        we are providing.”
attempted to contact him direct. There was only an answer phone and email               Grow NZ is also a registered provider with the Regional Business Partner
addresses. I then got the contact details for Citibank in Auckland, and spoke           Network
to reception. As soon as I mentioned the person I wanted to speak to – she
said: “Don’t talk to him, he does not exist, it is fraud, ring the police”              Queen’s Birthday and Platinum Jubilee Honours
I felt terrible, relieved, furious, gullible, thankful – all at the same time.          David Clarke, the long-serving director of Lakes District Museum, has
                                                                                        been awarded the Queens’ Service Medal, in the Queen’s Birthday and
On reflection, the good news is that the Trust still has its funds. But – how
                                                                                        Platinum Jubilee Honours List for services to heritage preservation in
did he get my phone number from looking at the Citibank website? Citibank               Queenstown Lakes District.
wasn’t helpful at all and reporting it to NZ authorities was not easy, as no
one seems interested.                                                                   Anne Urlwin has been appointed an Officer of the New Zealand Order of
                                                                                        Merit (ONZM) for services to business. A Queenstown Airport Corporation
I was lucky that my gut rumbled at the right time. But it could have been very          (QAC) board member Urlwin has been a director, a chartered accountant
different. None of the people I tried to contact were interested in helping. It         and business consultant for more than 20 years. Urlwin is also the
could be a gap in the market for a new tech start up, here in Queenstown.               Independent Chair of the Te Rūnanga Audit and Risk Committee of Te
Learnings from my experience. Understand the red flags and                              Rūnanga o Ngāi Tahu and serves on the boards of City Rail Link Limited
                                                                                        and QAC.
inconsistencies, trust your gut if something doesn’t feel right and check. All
the banks have formal details on their websites. MBIE also has some info.               Paul McEwan was appointed a Member of the New Zealand Order of
                                                                                        Merit (MNZM) for services to neonatal care. McEwan is a founding trustee
Post scrip – they are still onto me. Nine days after the first contact they
                                                                                        and chair of the Canterbury Neonatal Unit Trust formed in 1992. The
sent a reminder email asking if I needed help in filling out the application/           retired cricketer led the Trust as it raised more than $600,000 for projects
lodgement form.                                                                         to support neonatal care
I’m telling my story, so others are not reeled in and become a victim.
Be careful out there!!

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