PSYCHOLOGY BACHELOR OF PSYCHOLOGY (HONS) BACHELOR OF PSYCHOLOGICAL SCIENCE (HONS) - HELP University
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PSYCHOLOGY · BACHELOR OF PSYCHOLOGY (HONS) · BACHELOR OF PSYCHOLOGICAL SCIENCE (HONS) APRIL 2021 EDITION
MESSAGE FROM THE DEAN 2021 is a very special year for the Department of Psychology and Faculty of Behavioral Sciences, Education and Languages. This year we celebrate 21 years since the founding of the Centre for Psychology. We have over the years grown from a small centre to having the largest psychology programme in the country. The success of the psychology programme at HELP has given birth to similar programmes offered by other private universities and colleges. We have helped employers see the value of those with a degree in psychology as they recognize the psychology graduate as one who is strong in research, are good The new Business Analytics and Technology Innovation Centre at HELP's Subang 2 campus communicators, young men and women who possess a high level of emotional intelligence and who are able to think critically when faced with problems in the workplace. We have also contributed significantly to the country in the area of mental health and wellbeing by producing hundreds of professional Counsellors and Clinical Psychologists. Psychology 21 years ago was narrowly portrayed as a field suited only for those seeking a career in Mental Health. The Psychology programme at HELP worked THE ANALYTICS-DRIVEN to broaden this perspective and helped to grow psychology as a field of study with diverse areas of applications in fields like Neuropsychology, Sports ENTREPRENEURIAL UNIVERSITY DR D GERARD J LOUIS Psychology, Developmental Psychology, Human Motivations, Cognitive Pro-Vice Chancellor & Dean, Faculty of Behavioural Psychology, Comparative Psychology, Forensic Psychology and Industrial Sciences, Education and Languages, HELP University Organizational Psychology, just to name a few. Graduates from the programme have gone on to establish careers in fields like Business, Advertising, Security, To prepare for the future, we are transforming to become the Internationally, HELP has earned further recognition for its Petrochemical, Data Analytics and the like, reflecting the versatility of the Analytics-Driven Entrepreneurial University. Our effort is innovative efforts. In the QS Star Rating System, we were awarded psychology degree. recognised by MDEC which conferred on us the Premier Digital the maximum 5 Stars in 9 categories of endeavour, including Tech University Award. We also received the MDEC Recognition Online Learning and Business and Management Studies; in the QS I thank all of you who have supported us and been a part of our journey these 21 for Certificate training in Data and Business Analytics for World University Ranking we were placed No. 1 in Asia for incredible years. We look forward to another 21 years of Understanding Minds students. Outbound Student Exchange in recognition of our achievements and Empowering Lives. in placing students in top institutions worldwide and for being a To support this transformation, HELP invested RM25 million in the Business Analytics and Technology Innovation Centre university of choice for students from many continents. 21 INTERESTING FACTS ABOUT PSYCH @ HELP (BATIC) which will innovate and incubate techno- entrepreneurship. At the same time, we are investing heavily in ALL HELP STUDENTS During the last 33 years, HELP has been exploring and •W e have over 1,000 full time • We were the first non- • We have placed graduates and • Thousands of Psychology re-skilling and up-skilling staff capabilities in data science and ARE ELIGIBLE experimenting with students completing their undergraduate degrees in Australian University to attain Australian Psychology interns in over 350 organizations in the country. graduates from HELP University have made a data analytics. We are getting bigger, better, bolder in our FOR THE FREE innovative ways to evolve our Psychology, making it one of Accreditation Council (APAC) • We provide close to 100 difference in the lives of others, innovative education investment. education philosophy, Southeast Asia’s largest accreditation for the Bachelor in line with our motto, CERTIFICATE IN principles and practices. To Psychology programmes. of Psychological Science and scholarships/bursaries to Understanding Minds, deserving students in the Besides using analytics to drive our management and teaching, DATA AND BUSINESS achieve the 3 Cs (Character •W e were the first university to Bachelor of Psychological Science (Honours) joint degree Psychology programmes each Empowering Lives! we are also building our research capability in analytics application. Part of the research grant from the Ministry of ANALYTICS COURSE development, Competency in leadership, and start a Centre for Psychology 21 years ago, making our with Flinders University. year. • We offer a comprehensive 3-year Bachelor of Psychology programme in psychology the • HELP University established the • We have a dedicated career (Hons) programme which Education and internal funding is allocated for analytics Competency in a profession), we have designed the TEA culture to guidance centre most established among private first and only Psi Chi covers different fields of research. nurture the right skills and predisposition in our students. tertiary institutions in Malaysia. International Honor Society in (CAREERsense@HELP) to psychology, research methods, Psychology chapter in ensure our graduates are data analytics courses, •W e are located in HELP Southeast Asia. prepared for the challenges of internship opportunities, thesis To complement the above development, we have signed up with TEA is the acronym for Thinking mind, Entrepreneurial attitude, University’s award-winning the working world. Bloomberg to set up one of the largest Bloomberg Finance Labs Analytics skills: T is about robust thinking skills; E is about having a writing, and career modules. green digital technology • We have credit transfer among private institutions in Malaysia. This resource facility problem-solving mindset; A is about the skills in applying campus, fully equipped with agreements with over 30 top • We have the Centre for • Students can choose from over facilities for our students. universities in the US, Australia, Psychological and Counselling 21 psychology electives taught boosts the economics, business, financial and analytics training evidence-based management using data analytics. Each of these is Services (CPCS) that not only in our Faculty of Business, Economics and Accounting, the ELM supported by a programme of skills training and attitude UK and New Zealand. by specialists in various fields. •H ELP is the first private provides professional mental Graduate School and the Faculty of Computing and Digital development, viz the Critical Thinking Skills Programme, the university in Southeast Asia to • We have dedicated research health services to our students, • The Department of Psychology Technology. Entrepreneurship-Leadership-Management Programme (ELM), be awarded the maximum 5 centres comprising psychology staff and the public but also has a staff of 50, 40 of whom Stars in all 9 categories of the researchers that have published serves as a practicum site for are academic staff. and the Analytics Certificate Programme. This is the core Quacquarelli Symonds (QS) in peer-reviewed journals. our graduate students in In addition, we have training and internship collaboration with education culture of HELP University as we prepare our students Star Rating System for Counselling and Clinical • We also offer postgraduate multinational companies such as Alibaba, Sheng Tai International to be IR 4.0 future ready. international higher education • We have state-of-the-art Psychology. programmes in psychology, institutions in 2020. Electroencephalogram (EEG) namely the Master of Clinical and other techno-entrepreneurs. and Virtual Reality (VR) • Apart from university-wide Psychology, Masters in •H ELP was among the first research laboratories. student organizations, we have Counselling, Master of private universities in Malaysia more than a dozen dedicated Philosophy (Psychology) and to be recognised as the Premier • We have 24-hour access to psychology student clubs and PhD in Psychology. Digital Tech University by the online journal databases that societies which ensure a vibrant Malaysian Digital Economy are linked to over 3,000 student life. Corporation (MDEC). psychology journals around the world. B 1
CONTENTS 01 Dean's Message 02 HELP Subang 2 Campus 04 What is Psychology? 06 HELP Bachelor of Psychology (Hons) 08 Prepare for IR 4.0 12 Graduate Achievers 19 Partner Universities 20 Flinders - HELP Bachelor of Psychological Science (Hons) Student Lounge 24 American Degree Program and Business Psychology (Hons) 25 Our Distinguished Academic Moderator 26 Postgraduate Programmes HELP Subang 2 Campus 28 Postgraduate Alumni 32 A Thriving Research Culture 34 Psychology Student Activities 36 Our Academic Team Lecture Hall VR Lab EEG Lab Library Rooftop Garden Computer Lab BATIC Lounge 2 3
OVERVIEW STUDYING PSYCHOLOGY AT HELP WHAT IS PSYCHOLOGY? “Psychology is the science of behaviour, thoughts and feelings.” In essence, psychology aims to understand how people behave, think and feel. This definition is well captured in the HELP Faculty of Behavioural Sciences motto: Understanding Minds, Empowering Lives. PSYCHOLOGY IS AN EXCITING FIELD THAT ENCOMPASSES A WIDE VARIETY OF AREAS, INCLUDING: ORGANISATIONAL AND BIOPSYCHOLOGY AND CLINICAL COGNITIVE COUNSELLING WORK PSYCHOLOGY NEUROPSYCHOLOGY PSYCHOLOGY PSYCHOLOGY PSYCHOLOGY Helping organisations How the brain functions Applying psychology to Understanding how Helping people deal select, inspire, manage and affects people’s the understanding, people remember, make with adjustment and and empower their behaviour, thoughts and assessment, diagnosis decisions and process personal issues. workers. feelings. and treatment of information. psychological dysfunctions. THE HELP PSYCHOLOGY PROGRAMME OFFERS TOTAL FLEXIBILITY PATHWAY 1: PATHWAY 2: PATHWAY 3: Complete a psychology degree Start a psychology degree in Complete a psychology degree in HELP and start your career. HELP and complete it at one of in HELP and continue your PhD Students have two options: our partner universities and Masters Degrees overseas. DEVELOPMENTAL EDUCATIONAL/ FORENSIC HEALTH SOCIAL overseas. PSYCHOLOGY SCHOOL PSYCHOLOGY PSYCHOLOGY PSYCHOLOGY PSYCHOLOGY • HELP Bachelor of Psychology • Australia/New Zealand: How people develop Understanding how Applying psychology to Applying psychology to Understanding how (Hons) (3+0) (page 6) • HELP Bachelor of Psychology Direct entry into PhD or physically, socially and people learn to increase legal issues and people’s health issues like people interact with and (Hons) links with UK, Australia Masters from HELP-Flinders emotionally from infancy teaching effectiveness. understanding people substance abuse, influence each other. • HELP-Flinders Bachelor of and New Zealand (2+1, 1+2) Bachelor of Psychological to late adulthood. who commit crimes. accident prevention and Psychological Science (Hons) stress management. (page 19) Science (Hons) (page 23) (4+0) (page 20) • HELP-Flinders Bachelor of • UK: Direct entry into Year 1 • HELP-Flinders Bachelor of Psychological Science (Hons) Masters Programmes from Psychological Science (3+0) links with Australia and New HELP Bachelor of Psychology WHAT IS UNIQUE ABOUT PSYCHOLOGY GRADUATES? (page 20). Zealand (3+1) (page 23) (Hons) (page 19) Psychology graduates are highly sought after by a wide variety of employers because they • American Degree Program • US: Direct entry into 5-year possess unique skills and competencies. These include: (ADP) links with US universities PhD programmes from HELP (2+2, 3+1) (page 24). Bachelor of Psychology (Hons) • The ability to understand people of different ages in a • The ability to communicate effectively in the oral and (page 19) diverse range of cultural settings written format • Malaysia: Direct entry into one • The ability to design and conduct research on people’s •T he ability to engage in critical thinking in decision-making of HELP’s three Master's behaviour, attitudes and feelings processes programmes (pages 26-27). • The ability to understand and develop themselves • The ability to apply a scientific approach in dealing with • The ability to empower and bring out the best in people problems. 4 5
YOUR CAREER PROGRAMME OPTIONS BACHELOR OF PSYCHOLOGY (HONS) KPT/JPS (R2/311/6/0044) (A10826 ) 10/24 INTAKES 2021* January 6, May 19, August 18 This programme allows students to complete a 3-year Psychology Honours degree in Malaysia conferred by HELP University, or to transfer credits to leading universities in Australia, the United Kingdom or New Zealand. 1st YEAR 2nd YEAR 3rd YEAR Core papers Core papers Core papers • Introduction to Psychology 1 • Advanced Quantitative Methods 1 • Undergraduate Thesis (Biopsychology, Individual • Advanced Quantitative Methods 2 • Learning and Cognition Differences, Cognitive Psychology) • Social Psychology • Ethics in Psychology • Introduction to Psychology 2 (Social • Human Personality • Abnormal Psychology Psychology, Developmental • Biopsychology • Career Development & Planning Psychology, Abnormal Psychology) • Developmental Psychology • Data Analytics for Psychology • Scientific Thinking and Academic •U nderstanding and Managing (6 subjects) Writing Emotions • Introduction to Quantitative • Industrial Training Methods 1 • Introduction to Quantitative 2 MPU subjects Methods 2 (10 subjects) ENTRY REQUIREMENTS • Career Exploration Applicants are required to fulfil the following standard requirements: MINORS • Contextual Intelligence Students have the option of Applicants must have one of the following entry requirements: 3 MPU subjects majoring in psychology and (10 subjects) • HELP Foundation in Arts/Science: Pass all subjects (with a minimum of 4 credits) choosing a minor from the • A-Levels: 1 C, 1 D following: • STPM: 2 Cs • Marketing • UEC: 5 Bs • International Business • South Australian Matriculation: ATAR 65 Management • Canadian Pre-U: Average 65 (6 subjects) • Human Resource PSYCHOLOGY ELECTIVES • Foundation Programmes: Pass all subjects (50% of which must be credit and above) Management We are proud to offer over 20 electives from different fields of Psychology. Students have PROGRAMME • Diploma Programmes: Pass all subjects (30% of which must be credit and above) • Entrepreneurship the privilege of choosing seven papers in Year 2 and 3 from the following: DETAILS Local Programs have to be MQA approved. The standard entry requirement of 3 SPM/O-Level credits (including • Finance • Counselling Skills • Substance Abuse • 3-year Honours programme credit in 1 Math subject & 1 Science subject) still applies to all students. Malaysian students also have to attain a • Accounting •C ounselling Theories and Techniques • Forensic Psychology • 33 subjects to be completed in pass in SPM Bahasa Melayu. Credit is equivalent to 60 out of 100 marks. • Media Studies • Conflict Theory and Resolution • Introduction to Music Therapy a minimum period of 3 years • Public Relations • Human Services • Cross Cultural Psychology Applicants will also be required to fulfil one of the following English requirements: • Marketing Communication • 3-4 hours of teaching per • Group Process • Youth Work and Services subject per week • Information Technology • IELTS: 5.5 (Academic) • Educational Psychology • Issues in Contemporary Psychology • For a minor, students are • Mobile Communications • TOEFL: 550 paper-based (213 computer-based / 80 Internet-based) •E xceptional Children: Developmental • Psychology of Aging required to complete 6-10 • MUET: Band 5* • Database Systems Disorders • Human Motivation subjects offered in the related • SPM: A for English (A1/A2 or A+/A/A-) • Electronic Games and •U nderstanding Child Abuse and Neglect • Psychology of Film specialisation • IGCSE O Levels: C for English or English Literature (not including SPM 1119) Interactive Media • Learning Disabilities • Qualitative Research • 14-week semester (Jan & Aug); • UEC: B for English Note: Fees will vary slightly • Introduction to Industrial/Organisational • Gender Studies 7-week semester (May); • HELP Foundation in Arts/Science: credit for either Intermediate English or Advanced depending on the elective Psychology • Politics and Psychology 3 semesters per year English subjects selected. • Psychology in the Workplace • Introduction to Psychological Testing • South Australian Matriculation: 14/20 for English as a Second Language • Canadian Pre-U: 65 for ENG4U *New and different electives are added every year at the department's discretion. Please note that the University's standard entry requirement for degrees is MUET Band 3, but the Department of Psychology requires MUET Band 5. 6 7
IR 4.0 READY A PSYCHOLOGY PROGRAMME Discuss, debate and reflect on THAT PREPARES YOU FOR IR 4.0 existential issues of life and death We live in a VUCA world (Volatile, Uncertain, Complex, Ambiguous) characterised by rapid changes brought about by the 4th Industrial Revolution (IR 4.0). in a safe and stimulating AI (artificial intelligence) robotics, big data, nanotechnology and other fast evolving technologies environment. are changing the way we work. The HELP Psychology programme is designed to prepare our Learn about how new technologies like Virtual graduates to thrive in this new environment. Reality (VR), Artificial Intelligence (AI), Robotics and Big Data will shape the future of psychology. Learn to deliver a high impact talk to an audience of 1,000 people. Be able to adapt, survive and thrive Master threat in any cultural analysis skills that environment by will help keep you mastering and others safe in contextual dangerous intelligence. environments. Understand the psychology of negotiation to Form a consulting firm and pitch talent enhance your bargaining skills and persuasiveness. management programmes to real corporations. Use cognitive psychology to enhance your learning and study skills; focus better, procrastinate less, get more done. Master critical thinking skills that will help Design psychology apps and games that will you solve real-world problems and spot Develop creative therapies using music, art Master the skill of reading micro-expressions and detect when people are lying. encourage learning and elevate users’ well-being. fallacies in reasoning. and drama. Develop self- Become a Implement/ Raise your awareness by peacemaker by utilise Applied emotional understanding enhancing your Behavioural intelligence and your personality, conflict Analysis (ABA) learn how to talents, values resolution and to help manage your and life goals. mediation skills. children with stress and anger. special needs. Use an EEG machine to understand the inner Write, direct, act and produce your own workings of the brain. psychology film. 8 9
THE ACADEMIC EDGE HELPING PSYCHOLOGY A WORLD CLASS PROGRAMME GRADUATES SECURE THEIR CAREERS OF CHOICE 100% EMPLOYMENT RATE THAT PRODUCES WORLD CLASS STUDENTS Our mission is to help students find a career that fits their talents, interests, passions and life goals. This is in line with HELP FOR HELP PSYCHOLOGY University’s mission statement: To help people succeed in life and GRADUATES live a life of significance through education. HELP UNIVERSITY’S COMPREHENSIVE AND UNIQUE CAREER DISCOVERY AND PREPARATION PROCESS The Psi Chi HELP Chapter Board 2020/2021, back row from left to right: Edward Lim Sir Zee (President), Elizabeth Anne Sin E-Jian (Vice President); Front row left to right: Alyssa Leow Suet Ean (Treasurer), Ooi Lynn (Social Media Officer), Song Yong Xin (Secretary) STEP 1: STEP 2: STEP 3: STEP 4: Rachel Loh (left) SELF DISCOVERY CAREER EXPLORATION CAREER DECISIONS CAREER PREPARATION HELP BPsych (First Class Hons) YEAR 1 YEAR 1 AND 2 YEAR 2 YEAR 2 AND 3 Sole recipient of the Tan Sri Datuk Paduka Hajjah Saleha Award GOALS GOALS GOALS GOALS Global Champion of the Maybank Discovering who I am Discovering career Identifying career pathways Securing targeted jobs GO Champion, Ahead Challenge • My talents pathways that match who I am • Identifying skills and (MGAC) 2017, winning a cash prize of Students from Educational Psychology proudly • Use of career testing to competencies required USD40,000 (team) and USD1,000 • My personality • Exposure to career options showing their award-winning educational board shortlist suitable work (individually), and interned at game, Fan-Tense-Tic Mistery, a gamification • My interests for psychology graduates • Developing strategies to Maybank’s New York branch. • Developing an accurate clusters secure employment programme created to teach English tenses to • My values secondary school students. understanding of each • Shortlisting target • My ambition and life goals organisations and positions career pathway ACTIVITIES • Workshops on resumé writing 6 WAYS WE GIVE OUR STUDENTS THE ACADEMIC EDGE ACTIVITIES • Psychometric Testing ACTIVITIES ACTIVITIES and interview skills 1 3 5 • Career fairs • Reflections Exercise: • Job dating events PSYCHOLOGY SCHOLARSHIP THE ACADEMIC RESEARCH PSYCHOLOGY RESEARCH • Meeting with Career require students to shortlist Consultants • Guest lectures by PROGRAMME CONFERENCE FUND COLLOQUIUM psychologists in different careers and organisations • Discussions in career industries they are targeting. Every year, the HELP Psychology The department sets aside funding Held every semester, the HELP guidance classes programme offers close to 1 million ringgit every year for undergraduate students to Psychology Research Colloquium is an in scholarships to bring the best young present their research papers at local and in-house research conference that gives minds to our department. A variety of international psychology conferences. In HELP Psychology students the CAREERSENSE @ HELP scholarships are offered based on the last five years, over 400 HELP opportunity to present their research. academic performance (Merit Awards), Psychology students have received 6 leadership (SASA Scholarships) and funding from the department to present ACADEMIC CONFERENCES, sporting achievement (Sports Awards). their findings in conferences around the SEMINARS AND WORKSHOPS Director: Mr Eric Bryan Amaladas Our services include: 2 world and they have done us proud. The mission of this one-stop career guidance, testing and career • Employment and Internship Support In 2016, the HELP Psychology 4 ACADEMIC RESEARCH development centre is to equip individuals and organisations with • Career Guidance Testing and Assessment Department hosted three international TRAINING (ART) PROGRAMME PSI CHI HONORS SOCIETY the relevant knowledge, competencies and skills needed for • Career Exploration Resource Centre conferences and conducted over 25 The ART Programme is a research Psi Chi is a US-based international seminars and workshops, which brought personal and career success. • Personal Development and Employability Training mentorship programme for Psychology honor society for psychology world famous psychologists from all over undergraduate students to work on students that inducts only high-achieving the world to our department. research and consulting projects. The ART students, with 1,000 chapters worldwide. programme offers approximately 100 In 2015, HELP University established the places each semester in a variety of areas FIRST and ONLY PSI CHI chapter in South within psychology. East Asia which currently boasts over 150 members. 10 11
EMPLOYMENT WITH ALUMNI TOP COMPANIES HELP IS PROUD TO HAVE PSYCHOLOGY GRADUATES WORKING IN TOP FIRMS, START YOUR CAREER WITH INCLUDING ACCENTURE, TOP GLOBAL ORGANISATIONS HEWITT, MCKINSEY, SHELL, The HELP Psychology Programme offers you the unique opportunity to secure internships and full-time employment with over 300 business corporations and social work organisations. These are some of the HAY GROUP AND organisations that have employed HELP Psychology graduates. LEADERONOMICS. Citibank HSBC World Vision Unicef I realise the key characteristic I've acquired in HELP University's Exxon Mobil Aon-Hewitt Associates Maybank Psychology programme is resourcefulness. As a programme that constantly challenges me to develop myself academically and Sime Darby Maxis Communication Accenture personally, being resourceful was important to overcoming those challenges successfully. It Lexmark International Samsung Millward Brown has been a significant phase in my life being a part of this programme, made even more Leo Burnett meaningful by the amazing lecturers who are interested in education and support staff who The HELP University Psychology internship are interested in my growth; they made the difference." Standard Chartered Bank programme with GE is a great opportunity for both HELP and GE to continue building the talent pipeline of human Evelyn Teh Jae Vienn resource professionals in the country. Not only will the GE PwC Malaysia, Manager internships provide Psychology students with the (Special Projects/Behavioural Change) opportunity to receive hands-on experience and training Leaderonomics at one of the world’s most admired global companies, it will also be an opportunity for GE to continue to gain insights and academic knowledge of human behaviour and leadership development from HELP’s famed Department Ogilvy & Mather of Psychology. These internships are a great win and an opportunity for GE, HELP University and the Malaysian student community at large.” Shell KPMG Roshan Thiran Former Director of Memorable would be the best word to HR Asia Pacific describe the short 2½ years I had as a (General Electric) HELP Psychology student. I learnt not just Ernst & Young and current CEO classroom theories of what Psychology is and of Leaderonomics isn’t, but was empowered by forward thinking lecturers who encouraged us to go above and Teach for Malaysia beyond in our critical thinking and research capabilities. The classroom wasn’t our only Nestle DiGi learning ground, but HELP’s active partnerships with a wide network of organisations, in-house Research Colloquiums and Symposiums gave us a foretaste of what it would be like when we stepped into the Real Deal. " IBM Global Business Services Esther Goh Early Autism Project Malaysia Category Manager, Shopee Malaysia Fave Hay Group 12 13
ALUMNI I am indebted to the HELP Psychology Department for equipping me with the skills I now use in my career. My knowledge and understanding of the human mind has expanded under HELP's comprehensive programme, as has my appreciation of the potential of Psychology as a field to benefit mankind. With the skills and knowledge HELP has given me, I now strive to empower other individuals by believing in them, reminding them of their capabilities, or even by just lending them a listening ear." Colleen Ng Phaik Ying HELP BPsych (First Class Hons) Pastoral Care Teacher, Nobel International School Recruitment is people business. So is psychology. I firmly believe that my learning in psychology effectively provided me with the transferable skills needed to match-make companies with the right prospects: adapting to different personalities and characters, reading non-verbal behaviour during interviews, and identifying the Sarah Lim Poe Yian motivation and drive behind career decisions." Royal Dutch Shell, Marine Performance Jacquelin Choy Yheng Yheng Optimizer HELP BPsych (First Class Hons) Sarah completed a Psychology honours Recruitment Consultant, Hiredly-WOBB degree in Bemidji State University. She is The Psychology the first recipient of the Centre for course in HELP has Psychology Award for being the top student provided me with a solid of the HELP Psychology programme with a Grade A average. She currently manages platform to kickstart my the lubricant marine sales and is the career in recruitment Planning Lead of Operational & Structural consulting. Having improvements in Shell (Singapore). Jamie Khoo Ghia Mei interacted with CEOs and Consulting, Deloitte Hannah Lim Pei Ern Everything that I studied Jamie was a psychology student at HELP HR managers about their HR Manager, Shell Business Operations here at HELP has come University. She received the Dean hiring needs, the Hannah won the University of Leeds together perfectly for my career. Scholarship 3 years in a row. She combination of theoretical Award of Excellence in her third year, in It provided me the knowledge in presented her thesis at the International knowledge and practical addition to receiving a full scholarship Conference of Learning in Hong Kong. exercises that was provided from HELP. She was a senior tutor as well connecting with colleagues, Jamie has worked at two large as the former president of the HELP customers or subordinates, so throughout the course has Psychology Student Council. She was multinational consulting firms, Accenture much easier at the workplace. I and Deloitte. She currently lives in the granted me the awareness selected to join GE’s Graduate Leadership am now investing my time and United States consulting on strategy and to take in perspectives in Program while studying in HELP. She is energy to inspire and empower delivering solutions for large business and different angles and currently an HR advisor in International Operated Shell. little lives, one at a time!" technology transformation programmes. understand them in Betsy Yeo Wai Li meaningful ways." Sulynn Choong Victoria Yeong Foong Yee HELP BPsych Joshua Ma Zhung Zhang Human Capital Perspectives, Positive Accenture, Business Transformation Founder of StartRight Playhouse HELP BPsych (First Class Hons) Change Strategist & Preschool Consultant Recruitment Consultant, Hiredly Sulynn is a graduate of the Master of Victoria graduated with First Class - WOBB Applied Positive Psychology degree from, Honours from the HELP Bachelor of and a Visiting Scholar at, the University of Psychology programme and is the winner Pennsylvania where she trained under of the Tan Sri Datuk Paduka Dr Hajjah renowned psychologist Martin Seligman. Saleha Outstanding Achievement Award Besides her private practice as a Positive 2013. She was also recipient of the HELP Change consultant and certified SASA Scholarship and Gamuda Full professional coach, Sulynn teaches Scholarship Award 2010. courses and facilitates workshops. 14 15
ALUMNI CAREER PATHWAY Pursuing Psychology has granted me a greater understanding of others as well as a more empathetic worldview. However, we often forget though that we are people too; I'm grateful that my journey in HELP has also given me a greater insight into myself. This has enabled me to change the world from the inside out." Damian Chuah Tjun Kit HELP BPsych (First Class Hons) HR Advisor, Shell Malaysia (International Mobility) Studying Psychology in HELP has given me opportunities WHAT CAREERS ARE AVAILABLE TO to grow as a person and with the network built, our thoughts and PSYCHOLOGY GRADUATES? beliefs have been challenged, GRADUATES WITH GRADUATES WITH debated and revamped.The BACHELOR’S DEGREES POSTGRADUATE DEGREES relationships, support and • Corporate Consultant • NGO worker in the following areas: • Organisational and Industrial knowledge I've received here have • Talent Management Consultant -D isaster and emergency relief Psychologist driven me to be the best person • Corporate Training (Soft Skills) - Children with special needs • Clinical Psychologist that I can be, not for myself but for • Human Resource Management - Abuse and neglect • Child Psychologist the people around me, but the • Marketing Manager - Impoverished & marginalised • Counsellor question here is whether YOU • General Administrative communities • Crisis Counsellor would take that step forward?" Management - Youth work • Educational Psychologist • Conflict Resolution - Family work • Forensic Psychologist Andrea Chew Wenjuan and Mediation Consultant • Journalist, Media Reporter • Academic Lecturer and HELP BPsych (First Class Hons) • Customer Relationship Manager or Mass Media Consultant Researcher Strategic Resourcing Consultant with • Advertising and • Market Research Consultant • Sports Psychologist Alexis International Public Relations Consultant • Academic Tutor • Ergonomist • Political Strategist • Research Assistant • Neuropsychologist and • Life Coach • Headhunter Neuroscientist 16 17
INTERNATIONAL PARTNER PARTNERSHIPS UNIVERSITIES BACHELOR OF STRENGTHENING PARTNERSHIPS PSYCHOLOGY (HONS) KPT/JPS (R2/311/6/0044) (A10826 ) 10/24 The University of Queensland’s School of Psychology is delighted to partner with the Department of Psychology at HELP University to A gateway to further studies at top universities all over the world provide their students the opportunity to transfer to the Bachelor of Psychological Science (Honours) programme. HELP University students United States United Kingdom Australia New Zealand HELP Postgraduate Programmes are well prepared to create change at UQ through their experiences in (US) (UK) • PhD (Psychology) • PhD • PhD research, industry engagement and student-led support programmes. • PhD • PhD • Master of Clinical Psychology • Master's • Master's As a pathway to guaranteed honours, students receive advanced • Master's • Master's • Masters in Counselling knowledge and skills to set themselves apart in a competitive job market, • Master of Philosophy (Psychology) leading to a future in clinical practice, research and lifelong learning. OR Any university in Malaysia Professor Virginia Slaughter • PhD 1 year Postgraduate Diploma or Head, School of Psychology, University of Queensland • Master's Honours year HELP Bachelor of Psychology Transfer to universities in (Hons) Year 3 Australia, United Kingdom or New Zealand I completed a one-year * Students have the option to transfer after year 1 undergraduate psychology course in or year 2 depending on university arrangements HELP University before enrolling at the HELP Bachelor of Psychology (Hons) Year 2 University of Queensland. HELP University has given me a strong foundation in psychology theory and research. Most of the subjects offered in HELP University are HELP Bachelor of Psychology credit-transferable to UQ. Overall, the (Hons)Year 1 academic training in HELP University enabled a seamless transition to UQ.” Low Jia Xuan Currently completing his third year in the Bachelor of Psychological Science (Honours) at UQ PARTNER UNIVERSITIES UNITED KINGDOM AUSTRALIA (1+2) •U niversity of Portsmouth (1+2) •Q ueensland University of • Bangor University •U niversity of Sheffield •F linders University Technology • Cardiff University •U niversity of the West of •Q ueensland University of •U niversity of Adelaide •G oldsmiths, University of England Technology •M acquarie University London (2+1) •U niversity of Adelaide • Edith Cowan University •T he Queen’s University of •B angor University •M acquarie University (2+2) Belfast •M iddlesex University (1+3) Macquarie University •U niversity of Essex •U niversity of Hertfordshire • Macquarie University •U niversity of Hertfordshire •U niversity of Northampton • University of Queensland •U niversity of Huddersfield •U niversity of Portsmouth NEW ZEALAND (1+3.5, 1.5+2.5, 1.5+3) • University of Leeds •U niversity of West England (1+2, 2+1, 3+1) • University of Queensland • University of Plymouth University of Otago (2+1) •F linders University •M urdoch University 18 19
HELP JOINT DEGREE PROGRAMME A WORLD CLASS PSYCHOLOGY PROGRAMME BACHELOR OF PSYCHOLOGICAL SCIENCE The Flinders Psychology programme, ranked in the world's top 300 by the BACHELOR OF PSYCHOLOGICAL SCIENCE (HONS) Academic Ranking of World Universities, hosts internationally-renowned researchers KPT/JPS (R2/311/6/0062) (A10733) 11/27 in areas as diverse as autism, behavioural addictions, digital therapies, depression, FLINDERS-HELP JOINT DEGREE eating disorders, social justice, trauma and sleep disorders. Accredited by the Australian Psychology Accreditation Council (APAC) The success of its staff is evidenced by the Flinders University is proud to offer the can apply directly to any Australian or to deliver research that is making an volume of publications in peer-reviewed Bachelor of Psychological Science and New Zealand university to continue their impact, contributing to Flinders international journals; grant success from Bachelor of Psychological Science Master's or PhD studies. Students who University’s Órama Institute for Mental peak bodies such as the ARC and NHMRC; (Honours) degrees in partnership with completed their degree in Malaysia can Health, Wellbeing and Neuroscience, and PhD completion rates; teaching awards; HELP University. Both joint degree elect to study at Flinders University, in Flinders being rated above the world and the involvement of staff on the programmes are accredited by the Adelaide, South Australia, the number one standard for psychology research by editorial boards of international journals. Australian Psychology Accreditation South Australian university in psychology With mental health a critical public health Excellence in Research Australia, 2018. Council, an historic first in Asia, which has for learning resources and starting salary*. area, there is increasing demand for trained (*The Good Universities Guide 2019, psychologists spanning health, sports, meant that over the last 8 years graduates The HELP-Flinders partnership continues public SA-founded universities only.) business and education. At Flinders, we are proud to offer a joint Psychology Honours programme with HELP University. Psychology has much to offer with respect to shaping evidence-based responses to the challenges of the world, including those related to mental health and wellbeing, social cohesion, climate change, human factors and technology and even defence and security. HELP staff and students are exemplary and share our vision of developing global leaders that will impact positively on all these areas. Join our quest to make this a better and safer world.” Professor Michael Kyrios Vice President & Executive Dean College of Education, Psychology & Social Work Flinders University After graduating with my Bachelor of Psychology degree from HELP, I completed a one-year Honours programme in partnership with Flinders University. As an APAC-accredited course of study, this provided me with the necessary qualifications to apply for entry into postgraduate psychology programmes across Australia." Alliyza Lim BPsychSc (Hons) (Flinders-HELP) PhD candidate, Flinders University 20 21
PROGRAMME YOUR PATHWAY Graduates can apply to PhD TO POSTGRADUATE STUDIES IN and Master's programmes in any BACHELOR OF PSYCHOLOGICAL SCIENCE Australian or NZ unversity AUSTRALIA AND BACHELOR OF PSYCHOLOGICAL SCIENCE (HONS) Flinders/HELP Bachelor of Psychological NEW ZEALAND KPT/JPS (R2/311/6/0062) (A10733) 11/27 Year 4 (Honours) Science with Honours INTAKES 2021* January 6, May 19, August 18 Graduates can apply to honours and postgraduate Flinders/HELP Bachelor of Psychological Diploma programmes in any Year 3 Australian University FLINDERS-HELP JOINT DEGREE Science 1st YEAR 2nd YEAR 3rd YEAR 4th YEAR Flinders/HELP • Introduction to • Advanced Quantitative Core Subjects Core Subjects Year 2 Psychology 1 Methods 1 • Research Methods (Honours Year) (Biopsychology, • Advanced Quantitative • Ethics and Professional • Psychology Honours PROGRAMME DETAILS Individual Differences, Methods 2 Practice in Psychology Thesis Duration Entry Requirement Cognitive Psychology) • Social Psychology • Cognitive Psychology • Research and Practice in Students have two options: Entry into Year 1 (any of the following): Flinders/HELP • 3 year option: Students will graduate with a • SAM with a minimum ATAR of 70 • Introduction to • Human Personality • Psychological Psychology: Part 1 Year 1 Bachelor of Psychological Science degree • A-Levels with a minimum of 2 A-Level and 2 AS Psychology 2 (Social • Biopsychology Assessment: Basic • Research and Practice in (without Honours) Level subjects, with a minimum score of 7 for Psychology, • Developmental Principles Psychology: Part 2 • 4 year option: Students can apply for entry best 3 subjects (General Paper and first Developmental Psychology • Undergraduate Thesis • Research and Practice in into a 4th year Bachelor of Psychological language subjects to be excluded from this Psychology, Abnormal • Understanding and • Interviewing and Psychology: Part 3 Pre-University: Science (Honours) degree. Entry into the 4th calculation) A-Levels/UEC/STPM Psychology) Managing Emotions Counselling • Contemporary Issues in year of the programme is not automatic and is • STPM with a minimum of 2 or 3 subjects, with a /HELP Foundation • Scientific Thinking & • Industrial Training Psychology contingent on students obtaining a grade point minimum score of 7 for best 3 subjects Academic Writing Psychology Electives • Applications of average of 5.25/7 in their 3rd year modules. • UEC with a maximum score of 25 for best 5 2 MPU subjects • Introduction to Select 4 from the Psychology This requirement is equivalent to a DI1/DI2 subjects and a minimum of 5 Bs average. • CPU with a minimum score of 65% Quantitative Methods 1 Psychology Electives following: (6 subjects) • 3-4 hours of teaching per subject per week • HELP Foundation in Arts/Foundation in • Introduction to Select 2 papers from the • Child Development in a • 3 semesters per year: two 14-week semesters Science with a minimum GPA of 5 out of 7 Quantitative Methods 2 following: Cultural Context (January & August), one 7-week semester (with credit in Advanced English) • Contextual Intelligence • Counselling Skills • Abnormal Psychology (May) • Please note that students are also required to • Career Exploration • Conflict Theory and • Atypical Development • Assessment: 40-60% course work and meet one of the English requirements 3 MPU subjects Resolution • Psychology of Work assignments, 40-60% written examinations stipulated in page 7. (10 subjects) • Human Services • Human Factors • Introduction to Local programmes have to be MQA-approved. The standard entry requirement of 3 SPM/O-Level • Educational Psychology Credits (including credits in 1 Math subject & 1 Science subject) still applies to all students. Malaysian • Group Process Neuropsychology students also have to attain a Pass in SPM Bahasa Melayu. Applicants with equivalent qualifications may submit their certificates and transcripts to be considered for entry. Credit is equivalent to 60 out • Exceptional Children: (10 subjects) of 100 marks. Developmental Disorders Entry into the 4th year of the • Understanding Child programme is not automatic and is Abuse and Neglect contingent on students obtaining a grade point average of 5.25/7 in their • Qualitative Research 3rd year modules. (12 subjects) 5 REASONS TO APPLY FOR THE FLINDERS-HELP JOINT DEGREE! • Accredited by the Australian Psychology Accreditation Council (APAC) • Students who complete the fourth year Honours programme will be eligible to apply for Masters and PhD • Accredited by the Malaysian Qualifications Agency (MQA) programmes in Psychology at any Australian university • Access to Flinders University online resources • A cross-cultural perspective of psychology and exposure (electronic journals and online databases) to research in the Australasian region 22 23
PROGRAMMES ACADEMIC MODERATOR American Degree Transfer Program (Liberal Arts) CREDIT TRANSFER PROGRAM OUR DISTINGUISHED INTAKES 2021* January 9 • March 20 • May 29 • August 20 ACADEMIC MODERATOR Dr Allan Benedict I Bernardo is a representative, then as chair, of the ENTRY REQUIREMENT PARTNER UNIVERSITIES United States of America (2+2 & 1+3) Distinguished University Professor and Education and Training Committee of Any one of the following: • American University • North Dakota State University • University of Hawai’i-Manoa University Fellow of the Counseling and AASP. A multi-awarded researcher, his • 5 SPM credits (with a pass in • Bemidji State University • Northern Illinois University •U niversity of Illinois-Urbana Education Department at De La Salle current interests include social and cultural Bahasa Malaysia) • Central Michigan University • Ohio State University Champaign University, Manila. He was also the former dimensions of learning, achievement • CSU-Fresno • Ohio University • University of Iowa • 5 O-Level credits Director of the Lasallian Institute for motivation, and cognitions about learning; • CSU-Long Beach • Oklahoma State University • University of Kansas • 5 Bs in Senior Middle 3 • DePaul University • Pepperdine University • University of Kentucky Development and Educational Research mathematical learning and problem (UEC)* • Drake University • Pittsburg State University • University of Michigan (LIDER). In 2007, he was elected solving; language and learning; learning • Equivalent qualification from • Drexel University • Portland State University • University of Minnesota academician of the National Academy of and problem solving in bilinguals; teacher other high schools • Florida State University • Purdue University • University of Missouri-St Louis Science and Technology (NAST). He cognitions and teacher development; and • 14-week semester • George Mason University • Rutgers University, New • University of Montana belongs to a select group of outstanding educational reform and policy. He finished (Jan & Aug); 7-week semester • Hawai’i Pacific University Brunswick • University of Nebraska-Lincoln members of the scientific community in his Doctor of Philosophy in Cognitive (March & May); • Illinois State University • San Francisco State University • University of North Texas • Indiana University-Purdue • San Jose State University • University of Oklahoma the country where he was cited for his Psychology and Master of Science in 3 semesters per year works in the field of Cognitive Psychology. Cognitive Psychology from Yale University University Indianapolis •S outhern Illinois University • University of Oregon • Indiana University South Bend Carbondale • University of Texas He was elected secretary-general of the and his Bachelor of Arts major in • Iowa State University •S outhwest Minnesota State • Upper Iowa University Asian Association of Social Psychology Psychology from the University of the • Miami University University • Washington State University (AASP) in 2007. Prior to his election, he Philippines. Professor Allan Bernardo • Michigan State University • Spring Arbor University • Western Michigan University served as Southeast Asian regional • Missouri State University • St Cloud State University • Wichita State University • New York Film Academy • Towson University • Winona State University • University of Arkansas • University of Central Oklahoma HELP PSYCHOLOGY DEPARTMENT PLAYS A GLOBAL LEADERSHIP ROLE IN PSYCHOLOGY BACHELOR OF BUSINESS PSYCHOLOGY (HONS) KPT/JPS (R2/340/6/0706) (A7364) 01/22 INTAKES 2021* January 6 • May 27 • August 18 This programme is designed to nurture skills in organisational and systems management within the discipline of psychology as a social and behavioural science. By integrating management studies with the critical and analytical methods of psychology, it meets the needs of students intending to pursue careers in personnel management, training and development, human resource management and employee and customer relations. 1st YEAR 2nd & 3rd YEAR ENTRY REQUIREMENT 2 • Financial Accounting 1 • Managing Human Resources Any one of the following: • Principles of Microeconomics • Consumer Behaviour • HELP Foundation in Arts/Foundation in • Business Law • Business Research Science with minimum CGPA 2.0 out of • Principles of Management • Social Psychology 4.00*** • Principles of Marketing • Human Personality • HELP Diploma in Business with • Business Statistics • Conflict Theory & Resolution minimum CGPA 2.0 out of 4.0*** • Introduction to Quantitative Methods • Change Management • 2 Cs in STPM • Introduction to Qualitative Methods • Introduction to Industrial/Organisational • 2 A-level passes • Introduction to Psychology 1 Psychology • 5 Bs in Senior Middle 3 (UEC) including • Introduction to Psychology 2 • Cross Cultural Psychology Mathematics and English • Psychology of Personal and Academic • Introduction to Economic Psychology • 5 CPU passes with a minimum average 3 Development • Psychology & Law of 50% (11 subjects) • 1 Graduation Project • University Aggregate of 50% or ATAR 1. Professor Datin Dr Quek Ai Hwa, panelist at the 9th • 3 Electives from Year 2 and 3 (at least score of at least 50 for various International Special Education Exhibition (2019). one subject from Year 3) Australian matriculation programmes 2. Pn Fatimah Haron with her research team at the (15 subjects) • Equivalent qualification PACIFIC project at Gold Coast, ISSBD Conference (2018). MPU Compulsory Subjects *** The stated qualification needs to be supported 3. Dr Ditto Prihadi with other experts in data science (5 subjects) with a pass in Mathematics, English, Sejarah and and IT as panelists on"How technology and social Bahasa Melayu at SPM level. 1 media babysit the next generation" at DiGi Malaysia. 24 25
POSTGRADUATE PROGRAMMES My studying experience at HELP University has definitely MASTERS IN COUNSELLING shaped me in terms of leadership and KPT/JPS (R2/762/7/0018) (A6678) 01/28 people relational skills through the INTAKES 2022* • Once a year intake; application submission by 30 September 2021 for the January 2022 intake many opportunities offered in participating in various extracurricular INTRODUCTION PROGRAMME STRUCTURE ADMISSION REQUIREMENT The Masters in Counselling covers all the • Techniques and Process of Counselling A basic undergraduate degree in any activities. In addition, the Psychology main areas of study required of a • Social Diversity and Culture discipline with a minimum CGPA of 2.5 degree programme structure is professional counsellor. The curriculum is • Human Development Across the Life Span (out of 4.0). holistic and has definitely not only structured according to the requirements of • Group Process the Standards and Requirements of Training • Theories of Counselling and Psychotherapy PROGRAMME DURATION enhanced my knowledge and skill set for Counsellors 2003-2010 as set by the • Research Methods and Statistics • The duration of this part-time programme for my career growth but also for my • Career Information and Career is approximately 2½ years. It is suitable for Malaysian Board of Counsellors. Development working adults as classes are held on own personal growth." AIMS OF THE PROGRAMME • Testing and Assessment weeknights. Rachel Gomez The programme will develop professional • Marital and Family Counselling • The full-time option may be offered, and Graduated from the Master of Clinical Psychology counsellors capable of meeting the mental • Theory and Practice of Career Counselling will take approximately 2 years to Program at HELP health needs of Malaysian society. • Analysis of Individuals and Groups in complete. The course is designed to expose the student Counselling to a holistic approach in the field of • Issues and Ethics in the Helping Profession counselling. The student will find a balance • Counselling Practicum between theory, research and practice. • Thesis Writing • Counselling Internship MASTER OF PHILOSOPHY (MPHIL) IN PSYCHOLOGY DOCTOR OF PHILOSOPHY (PHD) IN PSYCHOLOGY MASTER OF CLINICAL PSYCHOLOGY MPhil: KPT/JPS (N/311/7/0109) (MQA/PA10468) 08/23 PhD: KPT/JPS (N/311/8/0109) (MQA/PA10469) 08/23 KPT/JPS (R2/311/7/0019) (A8077) 09/22 INTAKES 2022* • Once a year intake; application submission by 1 September 2021 for the January 2022 intake INTAKES 2021* • Application submission for entry by January, May-August, October-December 2021 INTRODUCTION RESEARCH AREAS ADMISSION REQUIREMENTS INTRODUCTION PROGRAMME STRUCTURE ADMISSIONS REQUIREMENT The Master of Philosophy (MPhil) & Doctor The list below covers some broad areas for PhD MPhil The Master of Clinical Psychology seeks to •C linical Interview and Basic Intervention An undergraduate degree in Psychology with of Philosophy (PhD) in Psychology / MPhil research projects, but is not limited to a) Candidates with a bachelor’s degree in train and develop students who are passionate Skills Second Class Honours (Upper Division) and programmes are designed to provide these areas. psychology (or a relevant area) with a about the well-being of people whose lives • Personality and Psychotherapy CGPA of 3.0 (out of 4.0), or graduate students with the opportunity to • Clinical Psychology minimum CGPA of 3.25 out of 4.00 (or have been challenged by various forms of • Diagnostic Testing its equivalent (eg a Graduate Diploma in conduct research in different areas of • Cognitive Psychology equivalent). psychological and behavioural disorders. • Child Development, Health and Psychology) AND psychology, under the supervision of an • Comparative Psychology b) Candidates with a bachelor’s degree in fields Dysfunctions • A high standard of written and oral experienced academic staff. • Counselling Psychology related to psychology with a minimum AIMS OF THE PROGRAMME • Adult Development, Health and communication skills (in English) • Cross Cultural Psychology CGPA of 3.25 out of 4.00, and the This programme will develop competent Dysfunctions •A bility and willingness to sustain high AIMS OF THE PROGRAMME • Developmental Psychology completion of a minimum of 45 credits of clinical psychologists in Malaysia equipped • Social-cultural Context of Psychology workloads This programme aims to provide • Educational Psychology psychology modules, subject to the with holistic psychological knowledge, • Family Systems Theory and Therapy • Capacity to relate to a wide range of people postgraduate-level training for students, to • Industrial/Organisational Psychology assessment of the university. innovative skills and a professional attitude • Cognitive Behavioural Theory and Therapy from different age, gender, ethnic-racial, equip them with the research skills and • Neuropsychology who are able to serve a diverse population in • Clinical Neuropsychology cultural, socioeconomic and vocational professional development necessary for • Personality Psychology Students who do not meet these requirements the assessment, diagnosis and intervention of • Clinical Research and Evaluation Skills backgrounds teaching and research positions in various • Positive Psychology can contact the Department of Psychology a wide range of psychological disorders. • Internal Practicums • Experience in clinically related fields is an industries. Students who have completed 1 • Social Psychology for further assessment. Furthermore, this programme seeks to instil • Professional Issues: Ethics, Conduct and Law advantage, but not mandatory. year of the MPhil programme also have the in these clinical psychologists a lifelong • Psychopharmacology and Substance Abuse opportunity to progress into the PhD PROGRAMME DURATION PhD commitment to rigorous scientific inquiry • External Practicums PROGRAMME DURATION pathway, subject to further assessment. MPhil: Approximately 2 years (full-time) Candidates with a master’s degree in through continuous clinical research and • Clinical Research Project Approximately 2 years (full-time) PhD: Approximately 3 years (full-time) psychology or a related area, accepted by the practice. • Clinical Competency Evaluation Full-time enrolment is encouraged, but HELP University Senate. • Professionalisation Seminars part-time options for both programmes are available, subject to further discussion. Students who are interested can contact the Department of Psychology for application procedures at 03 7849 3000 26 27
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