Presentation on Fitness & Probity and Minimum Competency Codes - Anne Moylan and Deirdre Norris, Central Bank of Ireland - Hays

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Presentation on Fitness & Probity and
Minimum Competency Codes
Anne Moylan and Deirdre Norris, Central Bank of Ireland
December 2012
Contents
• Fitness & Probity Regime.
• Minimum Competency Code.
• Submission of the online Individual Questionnaire
  (IQ) to take up a PCF (Pre approval controlled
  function) role.
FITNESS AND PROBITY

 Regulations                       In-Situ
                 New Online
                                confirmation
Standards and     Individual
                                   of Due
  Guidance      Questionnaire
                                  Diligence
REGULATIONS, STANDARDS AND GUIDANCE

    Regulations          Standards              Guidance

• Define Pre-        • A PCF / CF is       • Good Practice on
  Approval Control     required to be:       how to comply
  Function (PCF)       • Competent and
  and Controlled         Capable
  Function (CF         • Honest, Ethical
                         and to act with
                         Integrity
                       • Financially
                         Sound
Key Dates for PCFs and CFs
 1 December 2011    Commencement of Regulations
                    Commencement of Standards for new and existing PCFs only

 31 December 2011   RFSPs to provide a list of PCFs to the Central Bank
 1 March 2012       Commencement of Standards for new CFs (to include new
                    offers of employment and internal transfers/promotions
                    which may involve a CF role) after that date.
 31 March 2012      Due Diligence for in situ PCFs to be complete and
                    Section 21 Confirmation submitted to CBI.
 1 December 2012    Commencement of Standards for all existing CFs. Due
                    Diligence for CFs to be completed by RFSPs and records to be
                    maintained.

                                                                               5
Who does Fitness & Probity apply to?
PCF – Pre Approval Control Functions
 •   PCF1-8 :    Member of a Board / Committee / CEO
 •   PCF9-10 :   Member of a Partnership / Sole Trader (FSP)
 •   PCF11-17:   Senior Management Positions (Core - FSP)
 •   PCF18-40:   Senior Management Positions (Industry specific - FSP)
 •   PCF41:      Non-EEA Firm - branches in the State
CF – Control Functions
 •   CF1 :       Significant Influence function
 •   CF2 :       Compliance function
 •   CF3-9:      Customer facing function
 •   CF10-11:    Dealing in property function
Fitness and Probity Standards (1)

Conduct to be competent and capable
 • Professional or other Qualifications
 • Training and/or Experience
 • Proficiency through performance of previous functions
 • Comprehensive understanding of the regulatory and legal environment
 • No personal conflicts of interest
 • Concurrent Responsibilities do not impair ability to perform
 • Compliant with Minimum Competency Code, where applicable

Conduct to be honest, ethical and to act with integrity
 • Refused, prohibited, restricted or suspended licence
 • Subject of complaint to Central Bank, Financial Services Ombudsman or equivalent body
 • Dismissed or asked to resign and did resign from any profession
 • Been director of a company struck off the register of companies on involuntary basis
 • Been convicted of an offence relevant to persons ability to perform the relevant function

                                                                                               7
Fitness and Probity Standards (2)

Financial Soundness
 • Person has defaulted upon payment due arising from a compromise or scheme of
   arrangement with creditors
 • Person is subject to a judgement debt which is unsatisfied, either in whole or part
 • Person is or has been the subject of bankruptcy petition
 • Person has been adjudicated a bankrupt and the bankruptcy is undischarged
 • Person was a director of an entity which has been the subject of insolvency

Continuing obligation
 • A regulated financial service provider (RFSP) shall not permit a person to before a CF unless:
 • RFSP is satisfied that the person complies with the code
 • The person has agreed to abide by the standards

                                                                                                8
Non Statutory Guidance
Fitness Due Diligence
 • Evidence of qualifications and CPD
 • Record of interview and references
 • Record of previous experience
 • Concurrent responsibilities assess if there is adverse impact

Probity Due Diligence
 • Written confirmation on any issues arise
 • Person to demonstrate ability to perform role not adversely affected to material degree
 • If RFSP not satisfied on reasonable grounds, then person may not continue in PCF / CF role

Due Diligence
 • Supporting documentation can vary depending on level of PCF / CF (Appendix 1)
 • Declaration to abide by standards (Appendix 2)
Offers of appointment – section 23 of Central Bank Reform Act 2010
 • RFSP can indicate ‘intention to offer of appointment’, but must wait for CBI approval

                                                                                                9
Minimum Competency Code 2011

5 December 2012
Background

• Minimum Competency Requirements introduced 1
  January 2007

• Review in 2010

• Link with Fitness and Probity Regime

• Minimum Competency Code 2011 effective 1
  December 2011
Scope

• Providing advice
• Arranging or offering to arrange
• Specified functions

• Includes:
  – Restructuring and rescheduling of loans
  – Amendments to insurance cover
  – Services provided over the internet
Retail Financial Products

• Retail financial products:
   – Life assurance
   – Pensions
   – Savings and investments
   – Personal general insurance
   – Commercial general insurance
   – Private medical insurance and associated insurances
   – Housing loans, home reversion agreements and associated
     insurances
   – Consumer credit agreements and associated insurances.
Specified Functions

• Specified functions:
  – assisting consumers in making a claim
  – determining the outcome of claims by consumers
  – reinsurance mediation
  – direct management or supervision of accredited
    persons
  – adjudicating on complaints
The Minimum Competency Standards

a) Recognised qualification, or
b) Grandfathering arrangements, or
c) New entrant, or
d) Prescribed script function,
and
in the case of a) and b), CPD requirements.
Prescribed Script Function

• Script devised by accredited person
• Initial and ongoing training
• Outside script – refer to accredited person
• Supervision by accredited person
• Monitoring and records
Recognised Qualifications

• Restructure of CIP and QFA

• Accredited Product Adviser
  – for each category of retail financial product
Grandfathering

• Grandfathering arrangements retained
• Assessments up to 31 December 2012 subject to:
  – Carrying out activity on 1 January 2007
  – Four years’ experience in eight-year period prior to 1
    January 2007
  – Assessment and certification by regulated firm
  – Completion of all CPD from 1 January 2008 to date of
    assessment
Grandfathering

• Documentation to be retained:
  – Documented assessment
  – Certification of compliance
  – Supporting documentation
  – Confirmation from previous employer, if relevant
  – Reason for delay in assessment
Grandfathering

• Statement of Grandfathered Status
  – Standard format
  – Completed by 1 January 2013
  – Completed by firm on whose behalf the grandfathered
    person is currently acting
  – Signed by firm
  – Retained on file by firm
  – Statement provided to grandfathered person when
    ceasing employment or if requested
New Entrants

• Training programme that includes:
  – Initial training

  – Supervision by accredited person

  – Working towards a recognised qualification

  – Timeframe – maximum four years
New Entrants

• A regulated firm must:
  – inform new entrant of requirement to obtain
    qualification;
  – agree a plan;
  – monitor; and
  – document the reasons why an opportunity to sit an
    examination is not availed of.
New Entrants

• Detailed supervision requirements, including:
  – All documentation checked and signed off
  – New entrant accompanied by accredited person for a
    period
  – Regular meetings and contact
  – No more than seven new entrants per supervisor
  – Reduction in supervision based on documented
    assessment
  – Supervision of tied agents by product producer
Continuing Professional Development (CPD)

• Change from three-year cycle to annual requirement
• 15 formal hours per year
• At least one hour for each function undertaken
• At least one hour relating to ethics
• Person who is qualified and grandfathered – 15
  formal hours
Continuing Professional Development (CPD)

• Surplus hours may not be carried forward
• Shortfall may be made up by end of following year
  provided no other shortfall within previous five
  years
• Firm must have procedures to ensure compliance
  with CPD requirements
Register and Certificate of Competency

• Register of Accredited Persons
  – removal from Register for failure to complete CPD
    more than once in five years

• Certificate of Competency
  – confirmation for consumers that person meets the
    standards
Finally…

• Minimum competency standards are a key
  component of our consumer protection measures
• The Code builds on the framework introduced in
  2007 and provides more clarity in a number of
  areas
• A wider range of professional development
  opportunities
PCF Appointments & Individual
Questionnaire
New PCF Appointments from 1 December 2011
• Approval process is managed by the Regulatory Transactions
  Division (RTD), within the Central Bank established to centralise,
  streamline and automate regulatory transactions.
• Requires the submission of an online IQ with facility to attach
  supporting documentation such as:
   •   Evidence demonstrating the applicant meets the MCC including supporting
       documentation evidencing CPD, where appropriate.
   •   Supporting documentation relevant to Section 5.
   •   Garda disclosure Forms.

– Publication of target turnaround times for processing IQs to
  commence in January 2013.
                                                                            29
New PCF Appointments
The system has the following key features:
•   IQ Form completed online by proposed holder of PCF (including pre-formatted CV
    sections);
•   Sections appropriate to applicant only to be filled / certain sections locked;
•   Ability to attach additional supporting documentation;
•   Ability to export core data which can be imported for a subsequent PCF application;
•   Online Declaration by proposed holder of PCF as to accuracy / veracity of information
    provided;
•   Online Declaration by officer from the proposing firm confirming that checks of the
    individual were undertaken and that the firm is satisfied that the proposed holder of
    the PCF is fit and proper;
•   Possible to download a copy of the IQ for your records.

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Completing the online IQ form
The Central Bank wishes to stress the importance of providing and attaching the appropriate
information/documentation when making a submission as this will reduce the probability of the IQ
being returned. Examples of possible reasons for an IQ being returned/rejected are as follows:
•   Section 3 relating to experience and training not being fully completed;
•   Incomplete documentation in relation to compliance with the MCC such as evidence of qualifications,
    grandfathering status, new entrant status, and/or continuing professional development;
•   Lack of documentation to demonstrate than an issue disclosed in Section 5 (Reputation & Character)
    does not have a material impact on the applicants ability to perform the role;
•   IQ completed by and/or submitted by a person other than the applicant and/or the proposer;
•   IQ submitted by a proposer who is not an approved person within the entity with the authority to submit
    the IQ;
•   Incorrectly advising whether the proposing entity is currently authorised/approved or a new entity
    seeking authorisation/approval.

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Thank you
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