Payroll Deductions and Remittances - Employers' Guide - Beth Stuart & Associates
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Employers’ Guide Payroll Deductions and Remittances T4001(E) Rev. 20
Is this guide for you?
Use this guide if you are one of the following:
■ an employer
■ a trustee
■ a payer of other amounts related to employment
■ an estate executor, a liquidator, an administrator, or a corporate director
For information on barbers and hairdressers, taxi drivers and drivers of other passenger-carrying vehicles, see page 44.
Do not use this guide if you are self-employed and need coverage under the Canada Pension Plan (CPP) or employment
insurance (EI). Instead, see the Federal Income Tax Guide.
Our publications and personalized correspondence are available
in braille, large print, e-text, or MP3 for those who have a visual
impairment. For more information, go to canada.ca/cra-multiple
-formats or call 1-800-959-5525.
La version française de ce guide est intitulée Guide de l’employeur – Les retenues sur la paie et les versements.
canada.ca/taxesWhat’s new?
Canada Pension Plan Enhancement The 10% Temporary Wage Subsidy for
The Canada Pension Plan enhancement is introduced Employers
through a 7 year gradual phase-in starting on January 1, In response to Covid-19, certain income tax measures have
2019. The CPP contribution rate for 2020 is 5.25%. For more been enacted to provide relief to employers. The 10%
information, see “CPP contribution rate and maximum” on Temporary Wage Subsidy (TWS) is one of these measures
page 17. that will allow eligible employers to reduce the amount of
the payroll deductions required to be remitted to the
Canada Revenue Agency. The subsidy is equal to 10% of
the remuneration you paid from March 18 to June 19, 2020,
up to $1,375 for each eligible employee. The maximum total
is $25,000 for each eligible employer. For more information
on the TWS, go to canada.ca/temporary-wage-subsidy.
canada.ca/taxesRemittance due dates
In Chapter 8, you will find more information on remitting View remitting requirements
payroll deductions, including the different remitter types
and due dates, how to make a remittance, and the forms to You can view your remitting requirements through one of
use. the following:
When the due date falls on a Saturday, a Sunday, or a ■ My Business Account at canada.ca/my-cra
public holiday recognized by the Canada Revenue Agency -business-account, if you are the business owner
(CRA), we consider your payment to be on time if we ■ Represent a Client
receive it on the next business day. For a list of public at canada.ca/taxes-representatives, if you are an
holidays, go to canada.ca/cra-due-dates. authorized employee or representative
Remittance thresholds for employer source deductions
Remitter types AMWA1 Due dates
Regular remitter Less than $25,000 We have to receive your deductions on or before the 15th day of the month after the
month you paid your employees.
Quarterly remitter Less than $1,0002 If you are eligible for quarterly remitting, we have to receive your deductions on or
and before the 15th day of the month immediately following the end of each quarter.
less than $3,000 The quarters are:
■ January to March
■ April to June
■ July to September
■ October to December
The due dates are April 15, July 15, October 15, and January 15.
Accelerated remitter $25,000 to We have to receive your deductions by the following dates:
threshold 1 $99,999.99
■ For remuneration paid in the first 15 days of the month, remittances are due by the
25th day of the same month.
■ For remuneration paid from the 16th to the end of the month, remittances are due
by the 10th day of the following month.
Accelerated remitter $100,000 or more You have to remit your deductions through a Canadian financial institution so that we
threshold 2 receive them within three working days following the last day of the following pay
periods:
■ the 1st through the 7th day of the month
■ the 8th through the 14th day of the month
■ the 15th through the 21st day of the month
■ the 22nd through the last day of the month
1. Average monthly withholding amount
2. This is a monthly withholding amount (MWA), not an AMWA. For more information, go to Chapter 8 starting on page 49.
canada.ca/taxesTable of contents
Page Page
Chapter 1 – General information ..................................... 7 Amounts and benefits from which you have to
Do you need to register for a payroll program deduct EI premiums........................................................ 21
account? ............................................................................. 7 Employment, benefits, and payments from which
Contacts and authorized representatives ..................... 7 you do not deduct EI premiums.................................... 22
Employment in Quebec................................................... 7 Employment ..................................................................... 22
Are you an employer? ......................................................... 7 Benefits and payments .................................................... 23
Employment by a trustee ................................................ 8 EI premium rate and maximum ........................................ 24
Payer of other amounts ................................................... 8 Employment in Quebec ...................................................... 24
What are your responsibilities? ......................................... 8 Reducing the rate of your EI premiums if you have a
Keeping records ............................................................... 9 short-term disability plan ............................................... 25
Social insurance number ................................................. 9 Calculating EI deductions .................................................. 25
SIN beginning with the number 9 ................................. 9 EI overpayment ................................................................... 25
Payroll Deductions Tables .................................................. 10 Recovering EI premiums .................................................... 25
Which tax tables should you use?.................................. 10 Establishing the number of insurable hours.................... 26
When an employee leaves .................................................. 11 Record of Employment (ROE) ........................................... 27
If you do not have any employees for a period of
Chapter 4 – Pensionable and Insurable Earnings
time ................................................................................ 11
Review (PIER) .............................................. 27
Changes to your business entity ........................................ 11
Why is a review important? ............................................... 27
If your business stops operating or the partner or
CPP deficiency calculations ............................................... 27
proprietor dies .............................................................. 11
EI deficiency calculations ................................................... 28
If you change your legal status, restructure, or
Security options on PIER listings ...................................... 28
reorganize...................................................................... 12
Multiple T4 returns ............................................................. 28
If your business amalgamates ........................................ 12
Filing information returns .................................................. 12 Chapter 5 – Deducting income tax .................................. 28
Penalties, interest, and other consequences ..................... 13 Form TD1, Personal Tax Credits Return .......................... 28
Failure to deduct .............................................................. 13 Employment in Quebec .................................................. 29
Penalty for failure to deduct ........................................... 13 Claim codes ...................................................................... 29
Failure to remit amounts deducted ............................... 13 Request for more tax deductions from employment
Penalty for failure to remit and remitting late ............. 13 income ........................................................................... 29
Interest ............................................................................... 13 Deduction for living in a prescribed zone .................... 29
Summary convictions ...................................................... 13 Form TD1X, Statement of Commission Income and
Director’s liability ............................................................ 13 Expenses for Payroll Tax Deductions ........................... 29
Cancel or waive penalties or interest ............................ 13 Tax deductions from commission remuneration ........ 29
How to appeal a payroll assessment or a CPP/EI Form TD3F, Fisher’s Election to Have Tax Deducted
ruling ................................................................................. 14 at Source ........................................................................... 30
Remuneration from which you have to deduct
Chapter 2 – Canada Pension Plan contributions ........... 14
income tax ........................................................................ 30
Impact of contribution errors ............................................. 14
Reducing remuneration on which you have to deduct
When to deduct CPP contributions ................................... 15
income tax ........................................................................ 30
Employment in Quebec ...................................................... 15
Letter of authority ........................................................... 31
Amounts and benefits from which you have to
RRSP contributions you withhold from
deduct CPP contributions ............................................... 15
remuneration ................................................................ 31
Employment, benefits, and payments from which
Contributions to an RPP ................................................. 31
you do not deduct CPP contributions ........................... 16
Calculating income tax deductions................................... 32
Employment ..................................................................... 16
Tax deductions on other types of income .................... 32
Benefits and payments .................................................... 16
Labour-sponsored funds tax credits ............................. 32
CPP contribution rate and maximum ............................... 17
Non-resident employees who carry out services in
Calculating the CPP deductions ........................................ 17
Canada .............................................................................. 32
Starting and stopping CPP deductions ............................. 17
Application for a waiver of tax withholding ............... 32
Special situations.............................................................. 17
Checking the amount of CPP you deducted ................ 18 Chapter 6 – Special payments .......................................... 32
Commissions paid at irregular intervals .......................... 20 Advances .............................................................................. 32
CPP overpayment ................................................................ 20 Bonuses, retroactive pay increases, or irregular
Recovering CPP contributions ........................................... 20 amounts ............................................................................ 33
CPP coverage by an employer resident outside Death of an employee ......................................................... 34
Canada............................................................................... 21 Director’s fees ...................................................................... 35
Canada’s social security agreements with other Employment income ....................................................... 35
countries ............................................................................ 21 Director’s fees paid to a corporation
or partnership............................................................... 36
Chapter 3 – Employment insurance premiums ............. 21
Employees profit sharing plan .......................................... 36
When to deduct EI premiums ............................................ 21
canada.ca/taxes 5Overtime pay........................................................................ 37 Non-taxable salary or wages paid to Indians .............. 48
CPP contributions, EI premiums, and income tax....... 37 Placement and employment agency workers ................. 48
Qualifying retroactive lump-sum payments.................... 37 Seasonal agricultural workers program ........................... 48
CPP contributions, EI premiums, and income tax....... 37 Special or extra duty pay for police officers .................... 48
Retirement compensation arrangements .......................... 37
Chapter 8 – Remitting payroll .......................................... 49
Withholding and remitting............................................. 37
Are you a new remitter? ..................................................... 49
Retiring allowances ............................................................. 38
Remitter types and due dates ............................................ 49
Transfer of a retiring allowance ..................................... 38
Average monthly withholding amount (AMWA) ...... 49
Salary deferrals .................................................................... 40
Quarterly remitting for new small employers ............. 49
Non-prescribed plans or arrangements ........................ 40
Regular remitter............................................................... 50
Prescribed plans or arrangements ................................. 40
Quarterly remitter ........................................................... 50
Withdrawal from the prescribed plan ........................... 40
Accelerated remitter ........................................................ 51
Vacation pay and public holidays ..................................... 40
Associated corporations ................................................. 51
The employee takes holidays ......................................... 40
Remittance frequency ..................................................... 51
The employee does not take holidays ........................... 41
Payment on Filing ........................................................... 51
Vacation pay trust ............................................................ 41
What if your remittance due date falls on a
Wages in lieu of termination notice .................................. 41
Saturday, Sunday, or public holiday? ....................... 51
Wage-loss replacement plans ............................................. 41
Remittance forms ................................................................ 51
Workers’ compensation claims .......................................... 42
Form PD7A ....................................................................... 52
Approved claims .............................................................. 42
Form PD7A(TM) .............................................................. 53
Denied claims ................................................................... 43
Form PD7A-RB ................................................................ 53
Advances by a third party .............................................. 44
Missing or lost remittance forms ................................... 54
Commission des normes, de l’équité, de la santé et
Not making a remittance ................................................ 54
de la sécurité du travail (CNESST) ............................ 44
Remittance methods ........................................................... 54
Chapter 7 – Special situations .......................................... 44 How to make a remittance ................................................. 54
Barbers and hairdressers, taxi drivers and drivers of Online payment methods ............................................... 54
other passenger-carrying vehicles ................................. 44 Other payment methods................................................. 55
Barbers and hairdressers ................................................. 44 Can I request a payment arrangement? ....................... 55
Taxi drivers and drivers of other Do you have more than one account? .......................... 55
passenger-carrying vehicles........................................ 44 Notice of assessment ........................................................... 55
Emergency services volunteers.......................................... 45 Service bureaus.................................................................... 55
Rules for CPP contributions, EI premiums, and Remitting error .................................................................... 55
income tax deductions ................................................. 45
Appendix 1 – Which payroll table should you use? .... 56
Employees of a temporary-help service firm ................... 46
Employing a caregiver, baby-sitter, or domestic Appendix 2 – Calculation of CPP contributions
worker ............................................................................... 46 (single pay period) ....................................... 57
When are you considered to be an employer? ............. 46
Employment in Canada by certified non-resident Appendix 3 – Calculation of CPP contributions
employers.......................................................................... 46 (multiple pay periods or year-end
Employment outside Canada............................................. 46 verification)................................................... 58
Global Affairs Canada ..................................................... 47 Appendix 4 – Canada’s social security agreements
Fishers and employment insurance .................................. 47 with other countries .................................... 59
Indian employees................................................................. 47
Definitions......................................................................... 47 Appendix 5 – Calculation of employee EI premiums
Guidelines ......................................................................... 47 (2020) .............................................................. 60
Taxable salary or wages paid to Indians....................... 48 Appendix 6 – Special payments chart............................. 61
If you paid a retiring allowance to an Indian, see “ ........ 48
Online services ................................................................... 64
For more information ........................................................ 65
6 canada.ca/taxesSend the QPP, QPIP, and Quebec provincial income tax
Chapter 1 – General information deductions to Revenu Québec, and send the CPP, EI and
federal tax deductions to the CRA.
Do you need to register for a payroll
If you need more information, you can get the Quebec
program account? Guide TP-1015.G-V, Guide for Employers: Source
You need to register for a payroll program account if you Deductions and Contributions, by visiting Revenu Québec
meet any of the following conditions: at revenuquebec.ca/en, or you can write to them at:
■ pay salaries or wages 3800 rue de Marly
Québec QC G1X 4A5
■ pay tips or gratuities
■ pay bonuses or vacation pay Are you an employer?
■ provide benefits or allowances to employees Employers have responsibilities they must fulfill. For more
information about these responsibilities, see “What are
■ need to report, deduct and remit amounts from other your responsibilities?” on page 8. Employers who do not
types of remuneration (such as pension or comply with the payroll requirements may have to pay a
superannuation) penalty for the deductions not withheld and face other
If you need a payroll program account and you already consequences. For more information, go to canada.ca
have a business number (BN), you only need to add a /payroll, and select “Penalties, interest and other
payroll program account to your existing BN. If you don’t consequences.”
have a BN, you must ask for one and register for a payroll Employment status directly affects a worker’s entitlement
program account before the date your first remittance is to EI benefits under the Employment Insurance Act. It can
due. also affect how a worker is treated under other legislation
For more information on the BN and CRA accounts, or to such as the Canada Pension Plan and the Income Tax Act.
register online, go to canada.ca/business-number. Because of this, it is important that you know whether a
worker is an employee or a self-employed individual.
Payroll deductions can be complicated. If you are having
trouble with them, go to canada.ca/payroll or The facts of the working relationship as a whole decide the
call 1-800-959-5525. employment status. However, we generally consider you to
be an employer if one of the following items applies to you:
Contacts and authorized representatives ■ you pay salaries, wages (including advances),
As a business owner, partner, director, trustee, or officer of bonuses, vacation pay, or tips to your employees
a business, you can authorize representatives, including ■ you provide certain taxable benefits, such as an
your employees, an accountant, a bookkeeper, a lawyer, a automobile or allowances to your employees
payroll provider, or a firm, to act on your behalf.
Although a written contract might indicate that an
You can authorize a representative (including an employee) by individual is self-employed (and therefore working under a
submitting an authorization request online through contract for services), we cannot consider the individual as
Represent a Client at canada.ca/taxes-representatives. self-employed if there is evidence of an employer-employee
Representatives can access most of the services offered in relationship. This relationship is referred to in this guide as
My Business Account through Represent a Client employment under a contract of service.
at canada.ca/taxes-representatives. Note
You may not have to deduct EI premiums if you hire
Employment in Quebec family members or non-related employees. For more
If the employee has to report to your place of business in information, see page 21.
Quebec or you pay the employee from your place of If you or a person working for you is not sure of the
business in Quebec, different regulations and employer worker’s employment status, either one of you can ask the
responsibilities apply. CRA for a ruling. A ruling indicates whether a worker is an
The Quebec provincial government administers its own employee or self-employed, and whether that worker’s
provincial pension plan called the Quebec Pension employment is pensionable or insurable.
Plan (QPP), its own provincial income tax, and the Quebec To ask for a CPP/EI ruling, you can:
Parental Insurance Plan (QPIP), which is also called the
Provincial Parental Insurance Plan (PPIP). ■ Log in to My Business Account if you are a payer
and select “Request a CPP/EI Ruling.”
Employers with employees in Quebec have to deduct
contributions for the QPP instead of the Canada Pension ■ Log in to My Account if you are a payer or a worker
Plan (CPP), if the employment is pensionable under the QPP. and select “Request a CPP/EI Ruling.”
Employers have to take deductions for both the QPIP and ■ Ask your authorized representative to request a
employment insurance (EI), if the employment is insurable. ruling for you. They can log in to Represent a Client
and select “Request a CPP/EI Ruling.”
canada.ca/taxes 7■ Write a letter or fill out Form CPT1, Request for a prepare and file T4 information returns (slips) in the usual
CPP/EI Ruling – Employee or Self-Employed?, and way.
mail it to the CPP/Rulings Division at the Tax
Fees paid to executors, liquidators, or administrators are
Services Office in the province or territory of your
either income from office or employment or business
residence or place of business. See the table found on
income, depending on whether the executor or
Form CPT1 for the mailing addresses.
administrator acts in this capacity in the regular course of
For more information on how we determine a worker’s business.
employment status, see Guide RC4110, Employee or Self-
For more information about fees paid to an executor,
Employed?
liquidator, or administrator of an estate and whether they
should be included in insurable employment, go
Employment by a trustee to canada.ca/cpp-ei-explained and select “Tenure of
A trustee includes a liquidator, a receiver, office.”
a receiver-manager, a trustee in bankruptcy, an assignee, an
executor, an administrator, a sequestrator, or any other Payer of other amounts
person who does a function similar to the one a trustee
A payer of other amounts can be an employer, a trustee, an
performs. A trustee does both of the following:
estate executor, a liquidator, an administrator, or a
■ authorizes a payment or causes a payment to be corporate director who pays other types of income related
made for another person to an employment. This income can include pension or
superannuation, lump-sum payments, self-employed
■ administers, manages, distributes, winds up,
commissions, annuities, retiring allowances, or any other
controls, or otherwise deals with another person’s
type covered in this guide or in Guide RC4157, Deducting
property, business, estate, or income
Income Tax on Pension and Other Income, and Filing the
The trustee is jointly and severally, or solidarily, liable for T4A Slip and Summary. These amounts have to be reported
deducting and remitting the income tax, CPP, and EI for all on a T4A slip, with the exception of retiring allowances that
payments the trustee makes. are reported on the T4 slip. For more information, see
Guide RC4120, Employers’ Guide – Filing the T4 Slip and
Trustee in bankruptcy Summary.
Under the Canada Pension Plan and the Employment
Insurance Act, the trustee in bankruptcy is the agent of a What are your responsibilities?
bankrupt employer in the event of an employer’s
You are responsible for deducting, remitting, and reporting
liquidation, assignment, or bankruptcy.
payroll deductions. You also have responsibilities in
If a bankrupt employer has deducted CPP contributions, situations such as hiring an employee, when an employee
EI premiums, or income tax from amounts employees leaves or if the business ceases its operations.
received before the bankruptcy but has not remitted these
The following are the responsibilities of the employer and,
amounts to us, the trustee must hold the amounts in trust.
in some circumstances, the trustee and payer:
These amounts are not part of the estate in bankruptcy and
should be kept separate. ■ Open and maintain a payroll program account. If
you meet the conditions on page 7 for opening an
If a trustee continues to operate the bankrupt employer’s
account, you must register for one.
business, the trustee must get a new business number. The
trustee has to continue to deduct and remit the necessary ■ Get your employee’s social insurance number (SIN).
CPP contributions, EI premiums, and income tax according Every employee must give you their SIN to work in
to the bankrupt employer’s remittance schedule. The Canada. For more information, see “Social insurance
trustee should prepare and file T4 information returns number” on page 9.
(slips) in the usual way.
■ Get a completed federal Form TD1, Personal Tax
Note Credits Return, and, if applicable, a provincial or
Amounts a trustee pays to employees of a bankrupt territorial Form TD1. New employees or recipients of
corporation to settle claims for wages that the bankrupt other amounts such as pension income must fill out
employer did not pay are taxed as “other income.” this form. For more information, see page 28.
However, this income does not require CPP, EI, and
income tax withholdings. The trustee has to report these ■ Deduct CPP contributions, EI premiums, and income
payments on T4A information returns (slips). For details, tax from remuneration or other amounts, including
see Guide RC4157, Deducting Income Tax on Pension taxable benefits and allowances, you pay in a pay
and Other Income, and Filing the T4A Slip and period. You should hold these amounts in trust for
Summary. the Receiver General and keep them separate from
the operating funds of your business. Make sure
All other trustees these amounts are not part of an estate in
If a trustee continues to operate the employer’s business, liquidation, assignment, receivership, or bankruptcy.
the trustee needs a new business number. The trustee has to
■ Remit these deductions along with your share of
continue to deduct and remit the necessary
CPP contributions and EI premiums. The CPP and
CPP contributions, EI premiums, and income tax according
EI chapters of this guide explain how to calculate
to the employer’s remittance schedule. The trustee should
8 canada.ca/taxesyour share of contributions and premiums. Under the Department of Employment and Social
Chapter 8 explains how and when to remit these Development Act, an employee who does not have a SIN
amounts. when they start working for you has to apply for one and give
it to you within three days after they receive it. As an
■ Report the employee’s income and deductions on the
employer, you must inform Service Canada within six days of
appropriate T4 or T4A slip. You must file an
your employee starting to work for you that this individual
information return on or before the last day of
did not give you their SIN. If your employee needs a SIN, refer
February of the following calendar year. For more
them to their Service Canada Centre. To find the nearest
information, see Guide RC4120, Employers’ Guide –
Service Canada Centre, visit canada.ca/en/employment-social
Filing the T4 Slip and Summary, and Guide RC4157,
-development/corporate/portfolio/service-canada.
Deducting Income Tax on Pension and Other
Income, and Filing the T4A Slip and Summary. Make sure the employee gives you their correct name and
SIN. You may ask for other types of identification, such as a
■ Prepare a Record of Employment (ROE) when an
birth certificate or a certificate of citizenship or permanent
employee stops working and has an interruption of
residence, before finalizing their employment documents.
earnings. For more information, see page 27.
An incorrect SIN can affect an employee’s future Canada
■ Keep records of what you do because our officers Pension Plan benefits if their record of earnings is not
can ask to see them. For more information, see accurate. Also, if you report an incorrect SIN on a T4 slip
“Keeping records” on this page. that has a pension adjustment amount, the employee may
receive an inaccurate registered retirement savings
Notes plan (RRSP) deduction limit statement and the related
If you are an employer who is resident outside of information on the employee’s notice of assessment will be
Canada and you do not have a place of business in inaccurate.
Canada, you still have the same responsibilities as
Canadian employers, regardless of whether the When an employee has an interruption of earnings, you
Canadian resident employee carries out the services in have to record the correct SIN on a ROE for employment
Canada or outside Canada. For more information about insurance purposes (for details on the ROE, see page 27). If
CPP coverage by an employer resident outside Canada, you don’t provide a correct ROE, you could be fined up to
see page 21. $2,000, imprisoned for up to six months, or both.
You have to deduct CPP on a non-resident employee’s Notes
remuneration in the same way you would for a resident Even if you have not received your employee’s SIN, you
employee unless they come from a country with which still have to make deductions and remit them, and file
Canada has signed a social security agreement. For more your information returns on or before the last day of
information, see “Non-resident employees who carry out February of the following calendar year. If you don’t,
services in Canada” on page 32. you might get a penalty for remitting or filing late.
If you filed a T4 slip without a SIN but received it after,
Keeping records file an amended T4 slip and include the SIN. See
You have to keep your paper and electronic records for at Guide RC4120, Employers’ Guide – Filing the T4 Slip
least six years after the year to which they relate. If you and Summary, for instructions on how to amend a
want to destroy them before the six-year period is over, fill T4 slip.
out Form T137, Request for Destruction of Records, and
For more information, see Information Circular IC82-2,
send it to your tax services office. For more information, go
Social Insurance Number Legislation that Relates to the
to canada.ca/taxes-records.
Preparation of Information Slips, or visit Service Canada
at canada.ca/en/employment-social-development/corporate
Social insurance number /portfolio/service-canada.
As an employer, you have to ask your employees for their
social insurance number (SIN) within three days of when SIN beginning with the number 9
they start to work for you, and record their number. If an
An eligible person who is not a Canadian citizen or a
employee does not give you their SIN, you must be able to
permanent resident of Canada and who applies for a SIN
show that you made a reasonable effort to get it. An
will get one beginning with the number 9.
example of a reasonable effort would be if, after asking
your employee for their SIN many times, you decide to If you hire a person whom you know is not a Canadian
contact them in writing to request their SIN. Make note of citizen or permanent resident, make sure you confirm all of
the dates you asked for the SIN verbally, and keep copies of the following:
any written requests. If you do not make a reasonable effort
■ the person’s SIN begins with 9
to get a SIN, you may have to pay a penalty of $100 for each
number you don’t try to get. ■ the SIN has not expired
Employees who are in pensionable or insurable ■ the person has a valid work permit issued by
employment also have to give you their SIN within three Immigration, Refugees and Citizenship Canada
days of starting to work for you and they can be penalized
$100 for each time they don’t provide it.
canada.ca/taxes 9Notes working in Canada beyond the limits of any province, or
Social insurance numbers beginning with a 9 are valid outside Canada.
only until the expiry date shown on the Immigration,
Refugees and Citizenship Canada document authorizing Which tax tables should you use?
the person to work in Canada. You must see the
Employment income
employee’s existing immigration document authorizing
them to work in Canada (for example, work permit, When you pay employment income such as salaries, wages,
study permit) and verify that it has not expired. or commissions, you have to determine your employee’s
province or territory of employment so you can withhold
If the immigration document has expired, ask the the proper deductions. This depends on whether your
employee to contact Immigration, Refugees and employee physically reports for work at your establishment
Citizenship Canada to get a valid document. or “place of business.”
If the person has a SIN that begins with the number 9 For income tax, CPP and EI withholding purposes, an
and it does not have an expiry date, the SIN is not valid. “establishment of the employer” is any place or premises in
Refer the person to the nearest Service Canada Centre. Canada that is owned, leased or rented by you and where
one or more employees report to work or from which one
Your employees have to inform you of any new expiry
or more employees are paid.
date for their SIN within three days after they receive it.
This does not have to be a permanent physical location. For
If the eligible person then becomes a Canadian citizen or
example, the place of business for a construction company
permanent resident of Canada, they will receive a
can be one or more construction sites or the place of
permanent SIN.
business for a carnival can include a shopping mall parking
lot. In these examples, the employee’s province or territory
Payroll Deductions Tables of employment would be the one in which the field office
The Payroll Deduction Tables help you calculate or shopping mall is located.
CPP contributions, EI premiums, and the amount of For more information on which tax tables to use, see
federal, provincial (except Quebec), and territorial income Appendix 1 on page 56.
tax that you have to deduct from amounts you pay each
pay period. Employee reports to your establishment
If your employee reports to your establishment in person,
Note the employee’s province or territory of employment is the
A pay period means the period for which you pay one in which your establishment is located. There is no
earnings or other remuneration to an employee. minimum amount of time the employee has to report to
The CRA encourages employers to take advantage of our that place.
electronic payroll deductions services:
■ Payroll Deductions Online Calculator (PDOC) – Example 1
You can use this application to calculate payroll Your head office is in Ontario, but you need your employee
deductions for all provinces and territories except to report to your place of business in Manitoba. In this case,
Quebec. It calculates payroll deductions for the most use the Manitoba Payroll Deductions Tables.
common pay periods (such as weekly or biweekly),
based on exact salary figures. You will find the Example 2
PDOC at canada.ca/pdoc. Your employee lives in Quebec, but you need your
employee to report to your place of business in
■ Payroll Deductions Tables (T4032) – Use these New Brunswick. In this case, use the New Brunswick
tables to calculate payroll deductions for the most Payroll Deductions Tables.
common pay periods. They are available
at canada.ca/payroll. Example 3
■ Payroll Deductions Supplementary Tables Your employee works from a home office in Alberta, but
(T4008) – Use these tables to calculate payroll occasionally has to report to your Alberta office. You pay
deductions for irregular pay periods (for example, your employee from your head office in Ontario. Use the
10 times per year or daily). They are available Alberta Payroll Deductions Tables since the employee
at canada.ca/payroll. sometimes reports to your Alberta office.
■ Payroll Deductions Formulas (T4127) – You may
want to use these formulas instead of the tables to Employee does not report to your establishment
calculate your employees’ payroll deductions. This If your employee does not have to report to your
guide contains formulas to calculate establishment in person (for example, the employment
CPP contributions, EI premiums, and federal, contract says the employee works from a home office), the
provincial (except Quebec), and territorial income employee’s province or territory of employment is the one
tax. They are available at canada.ca/payroll. from where your employee’s salary and wages are paid.
This will normally be the location of your payroll
All the Payroll Deduction Tables are available for each department or payroll records.
province and territory (except Quebec) and for employees
10 canada.ca/taxesyou have to issue it within five calendar days of the
Example 4 employee’s interruption of earnings or the date you become
Your employee does not have to report to any of your aware of the interruption of earnings. However, special rules
places of business, but you pay the employee from your may apply.
office in Quebec. In this case, use the Quebec Payroll
Deductions Tables. The employee does not have to pay For more information, or to get the publication called How to
CPP contributions, but may have to pay Quebec Pension Complete the Record of Employment Form, go to Service
Plan (QPP) contributions. Canada at canada.ca/record-of-employment. You can also
call their Employer Contact Centre at 1-800-367-5693
(TTY: 1-855-881-9874).
No establishment in Canada
If your employees are working in Canada but you do not If you do not have any employees for a period
have a place of business or an employer’s establishment in
Canada, use the Payroll Deductions Tables for In Canada of time
beyond the limits of any province/territory or outside Inform us by using the “Provide a nil remittance” service
Canada when deducting income tax at source. through My Business Account at canada.ca/my-cra-business
-account or through Represent a Client at canada.ca/taxes
-representatives, by calling our TeleReply service, or by
Example 5 sending us your completed remittance form and indicating
Your Canadian resident employees work as salespeople in when you expect to make deductions next. To find out how to
Ontario and British Columbia. They work from their home use our TeleReply service, see page 54.
offices and report directly to your business located outside
Canada. In this case, use the Payroll Deductions Tables for
In Canada beyond the limits of any province/territory or Changes to your business entity
outside Canada. If your business stops operating or the
partner or proprietor dies
Special situations If your business stops operating or the partner or proprietor
a) If an employee reports to your place of business for part dies, you should do the following:
of a pay period in one province or territory and part in
another, use the tables for where the employee spent ■ Remit all CPP contributions, EI premiums, and
the most time. income tax deductions withheld for the former
employees to your tax centre within seven days of
b) An employee who lives in one province or territory but the day your business ends.
reports to your place of business in another province or
territory might have too much tax deducted. If so, they ■ Calculate the pension adjustment (PA) that applies
can ask you to reduce tax deductions by getting a letter to your former employees who accrued benefits for
of authority from the appropriate Taxpayer Services the year under your registered pension plan (RPP) or
Regional Correspondence Centre. For more deferred profit sharing plan (DPSP). For information
information, see “Letter of authority” on page 31. on how to calculate pension adjustments, see
Guide T4084, Pension Adjustment Guide.
The opposite could also occur: an employee might not
have enough tax deducted. In these situations, the ■ Fill out and file all T4 or T4A slips and summaries
employee should ask you to deduct more tax by filling using electronic filing methods or on paper, and
in the “Additional tax to be deducted” section of a new send them to the Jonquière Tax Centre (at the
Form TD1, Personal Tax Credits Return and giving it to address found at the end of this guide) within
you. 30 days from the date your business ends (or 90 days
from the date a partner or the sole proprietor dies). If
Non-employment income you have to prepare more than 50 slips for a calendar
If you pay amounts other than employment income, such year, you must file the return electronically over the
as pension income, retiring allowance, or RRSP, use the Internet in eXtensible mark-up language (XML) or
provincial or territorial table of the recipient’s province or with Web Forms. For more information, go
territory of residence. to canada.ca/taxes-iref.
■ Give copies of the T4 or T4A slips to your former
When an employee leaves employees.
When an employee stops working for you, we suggest you ■ Issue a ROE for each former employee. You
calculate the employee’s earnings for the year to date and generally have five calendar days after the end of the
give the employee a T4 slip. Include the information from pay period in which an employee’s interruption of
that T4 slip in your T4 return when you file it on or before earnings occurs to issue a ROE to former employees.
the last day of February of the following year. Employees can view their ROE using their
My Service Canada Account. For more information,
You must also issue a Record of Employment (ROE) to each see “Record of Employment (ROE)” on page 27.
former employee. Generally, if you are issuing an ROE
electronically, you have five calendar days after the end of ■ When the owner of a sole proprietorship dies, a final
the pay period in which an employee’s interruption of income tax and benefit return has to be filed. This
earnings occurs to issue it. If you are issuing a paper ROE, return is due by June 15 of the year following death,
canada.ca/taxes 11unless the date of death is between December 16 and paid the maximum deductions, take no further deductions
December 31, in which case the final return is due six for the year.
months after the date of death. For more
If the situation just described does not apply, you must
information, see Guide T4011, Preparing Returns for
continue to deduct CPP/QPP, EI, and PPIP. You cannot
Deceased Persons.
take into consideration any deductions taken by the
■ Close the business number and all CRA business previous employer.
accounts after all the final returns and all the
As stated in the previous section called “If your business
amounts owing have been processed.
stops operating or the partner or proprietor dies,” the
To close your payroll program account, you can use the predecessor company has to do all of the following:
“Request to close payroll account” service in
■ send their final remittances to the CRA
My Business Account at canada.ca/my-cra-business
-account. An authorized representative can use this ■ calculate any pension adjustment
service through Represent a Client at canada.ca/taxes
-representatives. ■ fill out and file all slips and summaries
To find out how to fill out and file the T4 or T4A slips and ■ give employees their copies of T4 or T4A slips
Summary, you can do one of the following: ■ issue a ROE to their employees
■ go to canada.ca/payroll ■ deregister their business number
■ go to canada.ca/en/revenue-agency/services/tax ■ close all program accounts
/businesses/topics/payroll/learn-about-payroll
-using-multimedia For more information about legal status, restructure, or
reorganization, go to canada.ca/cpp-ei-explained and select
■ see Guide RC4120, Employers’ Guide – Filing the “Employer restructuring/Succession of employers.”
T4 Slip and Summary
■ see Guide RC4157, Deducting Income Tax on If your business amalgamates
Pension and Other Income, and Filing the T4A Slip If your business amalgamates with another, special rules
and Summary apply. In this case, you, as the successor employer, can keep
the business number (BN) of one of the corporations, or you
If you change your legal status, restructure, can apply for a new one. If one of the corporations is
or reorganize non-resident, however, you have to apply for a new BN.
If you change your legal status, restructure, or reorganize, Since no new employer exists for CPP and EI purposes,
we consider you to be a new employer. You may need a continue deducting normally, taking into account the
new business number (BN) and a new payroll program deductions and remittances that occurred before the
account. Call 1-800-959-5525 to let us know if your business amalgamation. These remittances will be reported under
status has changed or will change in the near future. the payroll program account of the successor BN.
Note If you had previously been granted a reduced employer’s
Amalgamations have different rules. For more EI premium rate, you will need to contact Employment and
information, see the next section “If your business Social Development Canada to make sure you are still
amalgamates.” eligible for the reduced rate.
The following are examples of changes to a business status: With an amalgamation, the predecessor corporations do not
have to file T4 returns for the period leading up to the
■ You are the sole proprietor of a business and you
amalgamation. The successor corporation files the
decide to incorporate.
T4 returns for the entire year.
■ You and a partner own a business. Your partner
leaves the business and sells their half interest to Filing information returns
you, making you a sole proprietor.
You have to file a T4 or T4A information return, as
■ A corporation sells its property division to another applicable, and give information slips to your employees
corporation. each year, on or before the last day of February of the
■ One corporation transfers all of its employees to following calendar year that the information return
another corporation. applies to. If the last day of February is a Saturday or a
Sunday, your information return is due the next business
When a change happens, a new (successor) employer is day.
created. A successor employer who has acquired all or part
of a business, and who has immediately succeeded the For information on how to report the employees’ income
former (predecessor) employer as the new employer of an and deductions on the appropriate slips and summary,
employee, may, under certain circumstances, take into go to canada.ca/taxes-slips or see Guide RC4120,
consideration the CPP/QPP, EI, and PPIP deductions Employers’ Guide – Filing the T4 Slip and Summary, or
already withheld by the previous employer and continue Guide RC4157, Deducting Income Tax on Pension and
withholding and remitting those deductions as if there Other Income, and Filing the T4A Slip and Summary.
were no change in employer. If employees have already
12 canada.ca/taxesPenalties, interest, and other The penalties are as follows:
consequences ■ 3% if the amount is one to three days late
Failure to deduct ■ 5% if it is four or five days late
If you fail to deduct the required CPP contributions or ■ 7% if it is six or seven days late
EI premiums from the amounts you pay your employee,
you are responsible for these amounts even if you cannot ■ 10% if it is more than seven days late, or if no
recover the amounts from the employee. We will assess you amount is remitted
for both the employer’s share and the employee’s share of Generally, we only apply this penalty to the part of the
any contributions and premiums owing. We will also assess amount you failed to remit that is more than $500.
a penalty and interest as described below. For more However, we will apply the penalty to the total amount if
information, see “Recovering CPP contributions” on the failure was made knowingly or under circumstances of
page 20 and “Recovering EI premiums” on page 25. gross negligence.
If you failed to deduct the required amount of income tax In addition, if you are assessed this penalty more than once
from the amounts you pay your employee, you may be in a calendar year, we will assess a 20% penalty on the
assessed a penalty as described below. As soon as you second or later failures if they were made knowingly or
realize you did not deduct the proper amount of income under circumstances of gross negligence.
tax, you should let your employee know. Your employee
can either pay the amount when they file their income tax Note
and benefit return or they can ask you to deduct more We will charge you a fee for any payment that your
income tax at source. For more information, see “Request financial institution refuses to process. If your payment
for more tax deductions from employment income” on is late, we can also charge you a penalty and interest on
page 29. any amount you owe.
Penalty for failure to deduct Interest
We can assess a penalty of 10% of the amount of CPP, EI, If you do not pay an amount that is due, the CRA may
and income tax you did not deduct. apply interest from the day your payment was due.
The CRA sets the interest rate every three months, based on
If you are assessed this penalty more than once in a prescribed interest rates. Interest is compounded daily.
calendar year, we will apply a 20% penalty to the second or The CRA also applies interest to unpaid penalties. For
later failures if they were made knowingly or under the prescribed interest rates, go to canada.ca/taxes-interest
circumstances of gross negligence. -rates.
Failure to remit amounts deducted For due dates, see pages 4 and 49.
When you deduct CPP contributions, EI premiums or
income tax from the amounts you pay to your employee or Summary convictions
other individual, you have to remit them to the Receiver If you do not comply with the deducting, remitting, and
General for Canada as discussed in Chapter 8. Also, you reporting requirements, you may be prosecuted. You could
have to include your share of CPP contributions and be fined from $1,000 to $25,000, or you could be fined and
EI premiums when you remit. imprisoned for a term of up to 12 months.
We will assess you for both the employer’s share and the
employee’s share of any CPP contributions and Director’s liability
EI premiums that you deducted but did not remit. We will If a corporation (including for-profit or non-profit) does not
also assess a penalty and interest as described below. deduct, remit, or pay amounts held in trust for the
Receiver General (CPP, EI, and income tax), the directors of
Penalty for failure to remit and remitting late the corporation at the time of the failure are jointly and
severally, or solidarily, liable along with the corporation,
We can assess a penalty when either of the following to pay the amount due. This amount includes penalties and
applies: interest.
■ you deduct the amounts, but do not send them to us However, if the directors take action to ensure the
■ you deduct the amounts, but send them to us late corporation makes the necessary deductions or remittances,
we will not hold the directors personally responsible. For
Payments made on the due date but not at a financial more information, see Information Circular IC89-2,
institution can be charged a penalty of 3% of the amount Directors’ Liability.
due. For more information, see “Threshold 2” on page 51.
When the due date falls on a Saturday, a Sunday, or a Cancel or waive penalties or interest
public holiday recognized by the Canada Revenue Agency, The CRA administers legislation, commonly called the
we consider your payment to be on time if we receive it on taxpayer relief provisions, that allows the CRA discretion to
the next business day. cancel or waive penalties or interest when taxpayers cannot
meet their tax obligations due to circumstances beyond
their control.
canada.ca/taxes 13The CRA’s discretion to grant relief is limited to any period ■ Use Form CPT101, Appeal of an Assessment Under
that ended within 10 calendar years before the year in the Canada Pension Plan and/or Employment
which a request is made. Insurance Act, to appeal a payroll deductions
assessment.
For penalties, the CRA will consider your request only if it
relates to a tax year or fiscal period ending in any of the 10 ■ Write to the chief of appeals at:
calendar years before the year in which you make your
CPP/EI Appeals Division
request. For example, your request made in 2020 must
Canada Revenue Agency
relate to a penalty for a tax year or fiscal period ending in
451 Talbot Street
2010 or later.
London ON N6A 5E5
For interest on a balance owing for any tax year or fiscal
Explain why you do not agree with the ruling or payroll
period, the CRA will consider only the amounts that
deductions assessment and provide all relevant facts.
accrued during the 10 calendar years before the year in
Include a copy of the CPP/EI ruling letter or payroll notice
which you make your request. For example, your request
of assessment.
made in 2020 must relate to interest that accrued in 2010 or
later. For more information on how to appeal a payroll
deductions assessment of income tax, see Publication P148,
To make a request, fill out Form RC4288, Request for
Resolving Your Dispute: Objection and Appeal Rights
Taxpayer Relief – Cancel or Waive Penalties or Interest. For
Under the Income Tax Act.
more information about relief from penalties or interest and
how to submit your request, go to canada.ca/taxpayer For more information on how to appeal a CPP/EI ruling
-relief. decision or a payroll deductions assessment of CPP or EI,
see Guide P133, Your Appeal Rights – Canada Pension Plan
How to appeal a payroll assessment or and Employment Insurance Coverage.
a CPP/EI ruling
If you receive a payroll assessment because your payment
Chapter 2 – Canada Pension Plan
was not applied to your account correctly, before you file contributions
an appeal, we recommend that you call Business Enquiries
at 1-800-959-5525 or write to your National Verification and For Canada Pension Plan (CPP), contributions are not
Collection Centre (NVCC) to discuss it. Many disputes are calculated from the first dollar of pensionable earnings.
resolved this way and can save you the time and trouble of Instead, they are calculated using the amount of
appealing. pensionable earnings minus an exempt amount that is
based on the period of employment.
If you do not agree with a payroll assessment for CPP
contributions, EI premiums, or income tax, or you have As of 2019, the Canada Pension Plan is being enhanced over
received a CPP/EI ruling letter and you disagree with the a 7-year phase-in. For more information, go to canada.ca
decision, you have 90 days after the date of the notice of /en/services/benefits/publicpensions/cpp/cpp-enhancement.
assessment or notification of the ruling to appeal.
To appeal a CPP/EI ruling decision or payroll deductions Impact of contribution errors
assessment, you can choose one of the following: If used improperly, some payroll software programs,
■ Access My Business Account at canada.ca/my-cra in-house payroll programs, and bookkeeping methods can
-business-account, if you are a business owner, and calculate unwarranted or incorrect refunds of
select “Register a formal dispute (Appeal)” for your CPP contributions for both employees and employers.
payroll program account. The improper calculations treat all employment as if it were
full-year employment, which incorrectly reduces both the
■ Access Represent a Client at canada.ca/taxes employee’s and employer’s contributions.
-representatives. If you represent a business, select
“Register a formal dispute (Appeal)” for a payroll For example, when a part-year employee does not qualify
program account. If you represent an individual, for the full annual exemption, a program may indicate that
select “Register my formal dispute,” and then select the employer should report a CPP overdeduction in box 22,
“CPP/EI ruling” in the subject area. “Income tax deducted,” of the T4 slip. This may result in an
unwarranted refund of tax to the employee when the
■ Access My Account at canada.ca/my-cra-account, if employee files their income tax and benefit return.
you are an individual, select “Register my formal
dispute,” and select “CPP/EI ruling” in the subject When employees receive refunds for CPP overdeductions,
area. their pensionable service is adversely affected. This could
affect their CPP income when they retire. In addition,
■ Use Form T400A, Objection – Income Tax Act employers who report such overdeductions receive a credit
(income tax only). they are not entitled to because the employee worked for
■ Use Form CPT100, Appeal of a Ruling Under the them for less than 12 months.
Canada Pension Plan and/or Employment Insurance
Act, to appeal a CPP/EI ruling.
14 canada.ca/taxesYou can also read
