PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT

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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
FEBRUARY 2020

                                                                                            VOLUME 4, ISSUE 7

Loop 202 South Mountain          PAGES
          Freeway Opens          2- 6

          t The South Mountain                                    t ADOT employees help
                                         t Meet Safety Award
            Freeway, rebar and                                      veterans experiencing
                                           Winner Tina Risteska
            3,107 elephants                                         homelessness
                                           PAGE 11
            PAGE 5                                                  PAGE 12
PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
LEADERSHIP
                                                                                                               The INSIDE
MATTERS

 I
                                                                                                               ADOT DIRECTOR                           EDITORIAL BOARD
                                                                                                               John S. Halikowski                      Eddie Edison, HR
     started my career as a professional engineer in Chicago. After about                                      DEPUTY DIRECTOR FOR POLICY
                                                                                                                                                       Mindy Griffin, OCI
                                                                                                                                                       Sonya Herrera, ASD
     20 years, I decided to pursue a lingering desire, so I became an                                          Kevin Biesty
                                                                                                                                                       Gregory Byres, MPD
     attorney. I started my law practice immediately after passing the bar.                                    COMMUNICATIONS DIRECTOR                 Lt. James Warriner, ECD/OIG
     My professional career has been in private practice, with the exception                                   Timothy Tait                            James Windsor, TSMO
                                                                                                                                                       Jennifer Bowser Richards, MVD
     of my approaching eight years at ADOT. I have many interests. I play                                      NEWSLETTER STAFF
                                                                                                                                                       Larry Clark, MVD
  the guitar and practice Japanese ju-jitsu, woodworking and genealogy.                                        Kathy Boyle, Assistant
                                                                                                                                                       Lisa Danka, FMS
                                                                                                                  Communications Director
  Lastly, I am married to my high school sweetheart, whom I fear more than                                     Lori Baker, Senior Communications
                                                                                                                                                       Steve Boschen, IDO
  any ju-jitsu opponent!                                                                                          Specialist                           The Inside Lane is published monthly
                                                                                    Carmelo Acevedo PE, JD     Angela De Welles, Senior                for the employees of the Arizona
  There are many leader types. There are charismatic leaders, situational                                         Communications Specialist            Department of Transportation by
                                                                                   ADOT Major Projects Group
  leaders, customer-oriented leaders, and a whole bunch more. You’ll find a                                    Michelle Fink, Administrative Support   ADOT Communications.
                                                                                                               Danelle Weber, Senior
  plethora of books on leadership styles. Just search the New York Times Best                                     Communications Specialist
                                                                                                                                                       Address all comments and
  Sellers list. I personally believe in ownership and in customer service. But above all things, I believe                                             suggestions to InsideLane@azdot.gov.
                                                                                                               Randy Sasaki, Graphics Project
  in doing the right thing. Doing the right thing can be challenging. Delicate balances permeate. Your            Manager                              A web version of this newsletter can
                                                                                                               John Walradt, Graphic Designer          be found on ADOTNet or at
  individual preferences matter, but so do the interests of multiple shareholders.                             Elena Diaz, Graphic Designer            azdot.gov/InsideLane.
  I have three pieces of advice to share: (1) after deliberate thought, don’t be afraid to make a decision;    Frank Rodriguez, Graphic Designer

  (2) own your decisions understanding that others will disagree; and (3) respect the decisions of others,                      © 2020 Arizona Department of Transportation
  giving due deference to your team and leadership. Lastly, I like to share my two favorite leadership
  clichés, “If all you have is a hammer, everything looks like a nail” and “Too many cooks spoil the broth.”   Share your best cover shot
  Helping lead the efforts on the South Mountain Freeway project has created many memorable                    Do you snap shots that show off
  leadership moments. Our team recognized early the legal challenges the project would face. We hired          the scenic side of transportation in
  outside legal counsel, not only to review the Final Environmental Impact Statement but also to defend        Arizona? Share them with us and we
  it in federal court. In collaboration with our attorney general, FHWA legal counsel, the U.S. Justice        might put your photograph on the
  Department and our outside counsel, we were successful at the Arizona Federal District Court level           next cover of The Inside Lane.                    This photo, taken
  and finally at the Ninth Circuit Court of Appeals in San Francisco. It would be foolish to think that the    It can be a great picture of an MVD               by Video Services
  South Mountain Freeway project was successful because of me. I have a great boss and phenomenal              office, a beautiful highway shot or               Supervisor John
  teammates. We owe many thanks to all of the ADOT divisions and our general engineering consultant,           even an artsy photo of construction               Dougherty, shows
  HDR, in making the South Mountain Freeway project successful!                                                materials. Whatever the subject, the              traffic on the newly
                                                                                                               photo should highlight some aspect                opened Loop 202
  Lastly, employing the Arizona Management System (AMS) to help manage risk was invaluable. We                 of the work happening here at ADOT.               South Mountain
  employed multiple huddle boards to manifest metrics, make timely decisions and create standard                                                                 Freeway. Read more
                                                                                                               Submit your original, digital
  work. The use of AMS techniques and public-private partnership (P3) initiatives to deliver the South                                                           coverage on pages 2-6.
                                                                                                               photographs to InsideLane@azdot.
  Mountain Freeway project made us all successful.                                                             gov in JPEG format (no larger than
                                                                                                               10MB). Along with the photo, please
                                                                                                               provide a brief description and your
                                                                                                               name/title.

                                                                                                                                                                                              19-415
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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
Drive      on    down
New Loop 202 South Mountain Freeway opens
                                                               partnership for highway construction, ADOT
                                                               chose developer Connect 202 Partners to design,
                                                               build the freeway and maintain the project
                                                               for 30 years.
                                                               “This freeway is open on an ambitious timeline
                                                               because of the innovation, creativity and
                                                               dedication of our teams at ADOT and at Connect
                                                               202 Partners,” ADOT Director John Halikowski
                             Joe Larger, ADOT Communications   said in a recent news release. “This monumental
Director John Halikowski (left) describes the Loop             achievement will benefit Arizonans for
202 South Mountain Freeway project at a dedication             decades to come.”
event with Governor Doug Ducey.
                                                               The South Mountain Freeway was first approved

H   ave you driven on the new Loop 202 South                   by voters in 1985 and again in 2004, but
    Mountain Freeway yet?                                      the project was stalled due to funding,
                                                               legal challenges and changing priorities.
The 22-mile $1.7 billion freeway — the largest                 The freeway’s Final Environmental                                                                                        John Dougherty, ADOT Communications
single highway project in Arizona’s history —                  Impact Statement was approved
opened Dec. 21, providing a brand-new commute                                                                                                                               p This photo shows a drone’s view of
                                                               in 2014, and the Federal Highway                                                                             the Loop 202 South Mountain Freeway
between the East Valley and the West Valley.                   Administration’s Record of Decision                                                                          overpass and Interstate 10 before the
Whether you’re driving to work, heading to a                   was released in 2015. ADOT began                                                                             new freeway opened to traffic.
sports event or taking a family trip, the new                  construction in September 2016.
freeway provides an alternative to the congested                                                                                                                            t These are some of the first vehicles
                                                               While the freeway is open to traffic, work                                                                   to drive on the new Loop 202 South
Interstate 10 through downtown Phoenix.                        will continue on the new 32nd Street
Besides saving travel time, riding along the South                                                                                                                          Mountain Freeway.
                                                               traffic interchange and the six-mile
Mountain Freeway affords picturesque views of                  multiuse path between 40th Street and
the Sonoran Desert.                                            17th Avenue in Ahwatukee, which will be
The South Mountain Freeway runs between I-10                   a valuable amenity for cyclists, runners,                              John Dougherty, ADOT Communications
at the Loop 202 Santan Freeway and I-10 at 59th                walkers and others.
Avenue, and is estimated to carry about 117,000                                                                 u (Left to right) ADOT Director John Halikowski,
                                                               Want to learn more about the South               Federal Highway Administration Arizona Division
vehicles per day in its first year.                            Mountain Freeway? Check out ADOT’s               Director Karla Petty, Governor Doug Ducey, MAG
Because it was built as one project instead of                 videos, photo albums, press releases,            Regional Council Chair and Tempe Mayor Mark
several smaller projects, the freeway opened                   blog posts and the project website,              Mitchell and Phoenix Mayor Kate Gallego sign the
three years earlier at a cost savings of about                 SouthMountainFreeway.com.                        poster commemorating completion of the Loop
$100 million. Using Arizona’s first public-private             ~ Lori Baker, Senior Communications Specialist   202 South Mountain Freeway on Dec. 18.
                                                                                                                                                                                             Joe Larger, ADOT Communications

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                                   FEBRUARY 2020                                                                                                                                                               3
PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
South Mountain Freeway’s aesthetics
                                                                                                             L
                                                                                                                  oop 202 South Mountain Freeway’s aesthetics        “The angles of the accents loosely reflect the

    reflect communities’ character                                                                                tell stories about the area’s communities by
                                                                                                                  showing differences in land uses, geography
                                                                                                                                                                     topography of the South Mountain ridges and
                                                                                                                                                                     valleys in a similar way to how Frank Lloyd Wright
                                                                                                             and history as motorists travel throughout the 22-      geometrically interpreted the mountain in his
                                                                                                             mile corridor.                                          Ocatillo camp,” Salazar said.
                                                                                                             “To create a more appealing environment for             ADOT also collaborated with the Cosanti
                                                                                                             travelers, we developed five character areas that       Foundation using designs inspired by Soleri to
                                                                                                             would represent the different environments              develop patterns embellishing freeway structures
                                                                                                             that the freeway passes through,” said Joseph           in two character areas. The River Bank/Laveen
                                                                                                             Salazar, landscape architectural                                        Village pattern, accented with a
                                                                                                             project design manager for the                                          yellow ochre color, represents
                                                                                                             Roadside Development section.                                           the scouring of the Salt River
                                                                                                             “Each aesthetic area has its own                                        though different earth layers. The
                                                                                                             theme. But there is a common                                            green Leaf Portal pattern reflects
                                                                                                             pattern that ties the freeway                                           the agricultural heritage in the
                                                                                                             together, including the earth                                           Estrella-Laveen area. Circular
The Ocatillo Settlement pattern is on the abutment wall of the 40th Street bridge.                           tone base paint that occurs                                             shapes in the design represent
                                                                                                             throughout the freeway corridor                                         portals into the future.
                                                                                                             or horizontal banding on the walls                                        Meanwhile, the Cholla Ocotillo/
                                                                                                             and bridges.”                                                             Ahwatukee Foothills character
                                                                                                                                                   The Leaf Portal pattern is on
                                                                                                             Each aesthetic character area         abutment between Baseline and area, located from Desert
                                                                                                             complements its surroundings          Southern in Estrella Village.       Foothills Parkway to Ivanhoe
                                                                                                             with specific plants, color accents                                       Street, features desert plants and
                                                                                                             and ground treatments as well as distinctive             shapes based on the forms of native cholla and
                                                                                                             artistic patterns incorporated into sound walls,         ocotillo cactuses.
                                                                                                             retaining walls, abutments, bridge barriers,             The character areas culminate with the Mountain
                                                                                                             columns, landforms and other freeway elements.           Urban Link at the I-10/Loop 202 interchange. This
       The Cholla Ocotillo pattern is        The River Bank pattern is on the Elliott Street                 Aesthetic designs were influenced by renowned           area’s pattern of interlocking L shapes represents
       on the Desert Foothills Parkway       bridge in Laveen Village.                                       Arizona architects Frank Lloyd Wright and Paolo         how the I-10 East and I-10 West neighborhoods
       bridge.                                                                                               Soleri, whose work is legendary.                        are linked by the South Mountain Freeway, which
                                                                                                             ADOT partnered with the Frank Lloyd Wright              embraces the South Mountain Park and Preserve.
                                                                                                             Foundation in designing panels with reddish-            “We are thankful for the collaboration with the
                  The Mountain Urban                                                                         colored, triangular, ornamental accents. The            Frank Lloyd Wright Foundation, the Cosanti
                  Link pattern is on the                                                                     design was inspired by the Ocatillo Settlement,         Foundation and others to develop a freeway
                  ramp connecting I-10                                                                       which was Wright’s first establishment in the           corridor that tell stories as it enhances the quality
                  to the South Mountain                                                                      area in the 1920s and was located near the new          of life in this region,” Salazar said.
                  Freeway at 59th Avenue.
                                                                                                             freeway's alignment near 32nd Street.                   ~ Lori Baker, Senior Communications Specialist
                                                               Photos: John Dougherty, ADOT Communications

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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
Arizona’s biggest freeway project to date
                               Arizona’s largest freeway construction project ever — the South Mountain Freeway in Phoenix — is now complete and
             open to the public. It has been a monumental undertaking that’s required the cooperation and determination of so many individuals and organizations.
                                                                         ~ Dani Weber, Internal Communications

                HERE ARE A FEW FACTS AND FIGURES TO FULLY GRASP THE SCALE OF THIS PROJECT:

 22 miles                                                                                                       975,000                    40.4 million
 (nearly 80 Empire                                                                                                 tons of                 pounds of rebar
 State Buildings lain                         13,545,000                                                    asphalt paved                  (2.5 times
 end to end) 44 miles
 in both directions,
                                              cubic yards of                                                     (about 36 times the       Epcot’s

 176 lane miles total                         earthwork moved                                                    weight of the Statue
                                                                                                                           of Liberty)
                                                                                                                                           Spaceship or
                                                                                                                                           3,107 elephants)
                                              (could fill State Farm
                                              Stadium 13 times)

 Arizona’s
                                              5.7 million                                                                                        1,000
                                                                                                                                           More than
 first diverging                              hours worked                                                                                 cactus, palo
 diamond                                      uninjured                                                                                    verde trees
 interchanges (2)
                                              (about 30,000                                       120                                      and other native
                                              times as long as                                    chuckwallas                              vegetation was
                                              the Apollo 11
                                              Mission)
                                                                                                  relocated                                relocated, maintained
                                                                                                                                           and replanted

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                       FEBRUARY 2020                                                                                                                                5
PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
Driving Safety Home
                                                                                                                                                                               2020

DDIs designed to improve traffic flow, safety
                            Besides being the first
                            highway project in Arizona to
                            be built using a public-private
                            partnership, the Loop 202
                            South Mountain Freeway is
                            also ADOT’s first freeway to
                            use half-diverging diamond
                            interchanges (DDIs).
                            The new section of freeway has
                            two of them — one at Desert
      Dallas Hammit         Foothills Parkway and another
                            at 17th Avenue.
A DDI helps with traffic flow and safety. This type of
interchange works by temporarily transitioning traffic
to the left side of the road, allowing through-traffic and
left-turning traffic to proceed through the interchange
simultaneously, eliminating the need for a signalized
left turn.
It’s a much easier concept to understand once you see it,
so I suggest you check out the ADOT video that simulates
driving through the South Mountain Freeway half-
diverging diamonds. You can find that video, along with
more details at azdot.gov/smfddi.
You might be wondering what the difference is between a
half-diverging diamond interchange and a full diverging
diamond interchange.
A half DDI is used when one travel direction does not
                                                              south is needed, it can easily be implemented with the   Mountain Freeway. I also hope you’ll go the speed limit,
extend past the interchange, limiting access to only
                                                              current design.                                          avoid distractions and wear your seat belt. Safely home!
three directions. Because Desert Foothills Parkway and
                                                              When you drive it, I hope you notice the innovation      ~ Dallas Hammit, Deputy Director for Transportation
17th Avenue don’t extend south of the freeway, there
was no need for a full DDI. If a future connection to the     and dedication it took to construct the Loop 202 South

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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
For as long as there have been roads in Arizona, there have been people who plan, build and maintain them. It’s those skilled women and
LOOK                                         men who have made this state’s transportation history a remarkable one. From 1912 when the Arizona Highway Department was first
                                             established, to right now, right here at ADOT, state employees have continuously done the work necessary to keep Arizona moving. Take a
BACK
                                             look back at some of their stories. View previous Look Back stories on ADOTNET.

“Pardon me boys. Is that the Hattie B. Choo Choo?                                                                                     Former Arizona Gov. Bruce Babbitt and his wife, Harriet,
Got us to town, when all the bridges were down.”                                                                                      were among a host of officials who took a test trip aboard
                                                                                                                                      the train. It was named the Hattie B. in honor of the state’s
It’s been nearly 40 years since the “Hattie B.” passenger train                                                                       First Lady, and thus the Hattie B. was christened.
created a stir and collected catchy nicknames as it chugged
its way into Arizona history.                                                                                                         It subsequently earned the Sardine Express moniker
                                                                                                                                      because it was so packed with passengers. It was tagged
Whether called the “Puddle Jumper,” “Sardine Express” or,                                                                             the Puddle Jumper because it rumbled over flooded
most commonly, the “Hattie B.,” this short-lived but much-                                                                            passageways.
storied railroad was certainly “The Little Engine That Could.”
                                                                                                                                      T-shirts bearing the train’s nicknames began circulating
It was a five-car, two-engine passenger shuttle that carried                                                                          among rain-dreary residents, who saw the Hattie B. as a
tens of thousands of commuters across the Salt River                                                                                  beacon of light in the darkness.
after heavy flooding washed out or shut down most of the          In this photo published in Newsbeat, ADOT’s employee
bridges, isolating Tempe, Mesa and Chandler.                                                                                          The Hattie B. carried more than 46,000 riders between Mesa
                                                                  newsletter at the time, Hattie Babbitt, then-Gov. Bruce Babbitt’s
                                                                                                                                      and Phoenix during its two-week tenure. It was put out of
Feb. 25, 2020, will mark the 40th anniversary of the Hattie       wife, is shown here with ADOT Planner Lloyd Clark with the
                                                                                                                                      commission when I-10 and other bridges reopened after
B.’s maiden trip. Though long gone, the train holds a special     Hattie B commuter train named in her honor.
                                                                                                                                      flood waters receded.
place in the memories of those who hopped aboard it and
others who viewed it as a ray of sunshine during the dark                                                                             Behind the scenes, hundreds of ADOT employees worked
and rainy days.                                                   The I-10 closure immediately displaced more than 100,000            nights, weekends and holidays assessing damage, finding
                                                                  vehicles that regularly used it to commute from the                 alternate transportation modes, planning emergency
“It was quite the buzz across the (ADOT) agency,” recalled        East Valley.                                                        and permanent repairs, controlling traffic, and up north,
Tammy Homberg, a retired ADOT web developer.                                                                                          plowing snow.
                                                                  “It was huge news when almost all the bridges were flooded,”
 At the time, a group of melodious ADOT employees sang             recalled Doug Nick, ADOT assistant communications           The Hattie B. episode was of particular significance to
 in the agency’s Fender Benders choir, Homberg said. The           director for customer outreach.                             Phoenix because the city was more like a small community
 choir wrote and performed a song about the Hattie B., the                                                                     at that time and easily unified by common events, Nick said.
“Hattie B. Choo Choo,” sung to the tune of the “Chattanooga       Nick, who was in high school at the time, has a clear
 Choo Choo.”                                                      recollection of the excitement the Hattie B. generated in his       “It was a different time back then,” Nick said. “Phoenix was
                                                                  family and the community.                                            much smaller, much more provincial ... Calamity brought
The Phoenix region had been getting drenched for                                                                                       people together.”
months as storms swelled rivers, damaged roads and                As an answer to the closing, ADOT coordinated with Amtrak
congested highways.                                               and Southern Pacific to put together an emergency train                “We were leaving Tempe Station ‘bout quarter to eight,
                                                                  shuttle to cross the Salt River.                                        Missin’ all that traffic, Gee it was really great!
After engineers determined that the rising Salt River was                                                                                You cannot malign’er, nothing could be finer.
scouring Interstate 10 piers, the bridge was closed, leaving      Under contract with ADOT, Amtrak relocated from California
                                                                  two diesel engines and up to six cars with 84 seats. Southern           Whoo Whoo Hattie’s Choo Choo There you are!
the Mill Avenue Bridge as the primary span for motorists and                                                                              Whoo Whoo Hattie’s Choo Choo There you are!”
the heavy-duty Southern Pacific railroad bridge for trains.       Pacific provided operating crews and rescheduled freight
                                                                  trains to avoid conflicts.                                          ~ Laurie Merrill, Public Information Officer

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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
New pedestrian bridge features accessible ramps
T
      he newly constructed Michigan Street              The pedestrian bridge is part of the $84 million         • constructing bank protection and the new
      Pedestrian Bridge over Interstate 19 between      I-19/Ajo Way traffic interchange project, which is in       Rodeo Wash outlet into the Santa Cruz River.
      Ajo Way and Irvington Road features ramps         the second of two construction phases.                   • reconstructing and widening Ajo Way from
that comply with the Americans                                              Other work include:                     Holiday Isle to I-19.
with Disabilities Act.                                                      • constructing a braided ramp       The first phase included a new traffic
The new bridge was installed                                                alignment — first of its kind in    interchange at Ajo Way and I-19, major drainage
in mid-January to connect city                                              southern Arizona — connecting       improvements, sound walls, utility relocation and
neighborhoods on either side of                                             Ajo Way with I-19 separately        an upgraded traffic light at 16th Avenue.
the freeway. It replaced the old                                            from the I-19 traffic exiting at    Find more information on the azdot.gov
pedestrian bridge, which was not                                            Irvington Road.                     projects page.
ADA compliant because it had                                                • reconstructing and widening       ~ Lori Baker, Senior Communications Specialist
stairs and no ramps.                  New sound walls along I-19 are        southbound I-19 within the
“The new bridge is well lit, has
                                      part of the Phase 2 construction.     project area.                                                                                              New MVD
ramps that comply with the                                                  • widening northbound I-19 to                                                                              information
Americans With Disabilities Act and it is more               add
                                                             and
                                                                  an
                                                                  Ajo
                                                                     auxiliary
                                                                      Way.
                                                                               lane between Irvington Road
                                                                                                                                                                                       system’s launch
aesthetically pleasing due to its art work and more
modern design,” said Senior Resident Engineer              • completing I-19 noise walls south of Michigan                                                                             moved to April
Chris Page.                                                  Avenue and along the south side of Ajo Way
                                                                                                                                                                                       The launch of the Motor
                                                             between Kostka Avenue and I-19.
View photos of the new pedestrian bridge on                                                                                                                                            Vehicle Division’s new
                                                           • completing drainage improvements and
ADOT’s Flickr.                                                                                                                                             This is a                   information system, MAX,
                                                             improved drainage collection features.
                                                                                                                                                           view of the                 has been rescheduled for
                                                           • replacing the Santa Cruz River Bridge
                                                                                                                                                           bridge from                 April 20 from Jan. 20.
                                                             on Ajo Way.                                                                                   underneath.
                                                                                                                                                                                       MAX will replace the
                                                                                                                                                                                       35-plus-year-old legacy
                                                                                                                                                                                       system with a new
                                                                                                                                                                                       personalized computer
                                                                                                                                                                                       platform that is designed
                                                                                                                                                                                       to be more user friendly
                                                                                                                                                                                       and allow customer
                                                                                                                                                                                       service representatives
                                                                                                                                             The new pedestrian bridge                 to do their work faster
                                                                                                                                             over Interstate 19 between
                                                                                                                                                                                       and easier.
                                                                                                                                             Ajo Way and Irvington
                                                                                                                                             Road was installed in mid-
                                                                                                                                             January. It features ramps
                                                                                                                                             that are ADA compliant.

                                                                                                                                             Photos: Joe Larger, ADOT Communications

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PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
Kaizen                      Identifying pavement distress patterns leads
Korner                      to more efficient maintenance                                                                                                                  Engagement Ratio
                                                                                                                                                                                                                                                        ARIZONA DEPARTMENT OF TRANSPORTATION

                                                                                                                                                                                                                                               Statewide Questions
                                                                                                                                                                                                                                                                                                                        2019 Employee Engagement Survey

                                                                                                                                                                                                                                                                                                                      Overall Positive Response

                            S
                                                                                                                                                                                                                    Engagement Ratio - April 2018 to November 2019

                                                                                                                                                                                                                                                3.68

                                                                                                                                                                                3.4                                                                                                             3.44                                72.2%
                                                                                                                                                                                                                                                                         3.40

                                   ometimes, even the most familiar task can be made        sections of similar patterns into logical segments for proper
                                                                                                                                                                                                                           3.06

                                                                                                                                                                                                                           April 2018      January 2019           April 2019          November 2019

                                                                                                                                                                                                                            % of Posi�ve Responses by Ques�on

                                   more efficient — and more effective. In Transportation   treatments.
Kaizen 2020
                                                                                                                                                                                                                                                                                April 2018             January 2019        April 2019       November 2019

                                                                                                                                                            My job is important to support the mission of my agency.                                                               90%                     91%                90%               89%

                                                                                                                                                            I understand clearly what is expected of me at work.                                                                   84%                     84%                84%               83%

                                   Systems Management and Operations, the Pavement
                                                                                                                                                            My supervisor shows care and concern for employees.                                                                    78%                     79%                80%               77%

                                                                                            “We collect a lot of pavement distress data,” Li said. “The
                                                                                                                                                            Overall, I am satisfied with my job.                                                                                    76%                     77%                76%               74%

Challenge
                                                                                                                                                            My co-workers are committed to providing high quality service.                                                         73%                     74%                74%               74%

                                                                                                                                                            I have the opportunity to learn and do new things in my job.                                                           73%                     74%                72%               72%

                            Management team took one of their most time-consuming           amount is humongous. If we increased the accuracy of
                                                                                                                                                            My job gives me the opportunity to do what I do best every day.

                                                                                                                                                            I receive adequate feedback on my work.

                                                                                                                                                            I plan on being employed with my agency two years from now.
                                                                                                                                                                                                                                                                                   72%

                                                                                                                                                                                                                                                                                   69%

                                                                                                                                                                                                                                                                                   74%
                                                                                                                                                                                                                                                                                                           73%

                                                                                                                                                                                                                                                                                                           72%

                                                                                                                                                                                                                                                                                         Engagement / CI Ratio Calculation
                                                                                                                                                                                                                                                                                                        75% Agree" responses
                                                                                                                                                                                                                                                                                     Total number of "Strongly            75%
                                                                                                                                                                                                                                                                                                                              73%

                                                                                                                                                                                                                                                                                                                              72%
                                                                                                                                                                                                                                                                                                                                                71%

                                                                                                                                                                                                                                                                                                                                                71%

                                                                                                                                                                                                                                                                                                                                                71%

                            tasks and turned it into a snap.
                                                                                                                                                                                                                                                                                                            ¸
                                                                                                                                                            I have the proper tools and equipment to do my job.                                                                   67%                   70%                   69%               68%
                                                                                                                                                                                                                                                                                  Sum of "Disagree" + "Strongly Disagree" responses

                                                                                            distress identification to be more consistent and reliable,
                                                                                                                                                            My agency supports my participation in education and professional development opportunities.                           68%                     69%                68%               67%

Here’s what you need to
                                                                                                                                                            My agency values my ideas on work related problems.                                                                    66%                     67%                67%               65%

                                                                                                                                                            I receive recognition for my work when I deserve it.                                                                   62%                     66%                64%               65%

                                                                                                                                                            I would recommend my agency to other people as a good place to work.                                                   66%                     66%                65%               62%

know: ADOT is aligning      Every year, the Pavement Management team reviews the            we’d save a lot of time and prevent human error.”                    Continuous Improvement Ratio
                                                                                                                                                                                                                                                ADOT Questions

                                                                                                                                                                                                               CI Ratio - April 2018 to November 2019
                                                                                                                                                                                                                                                                                                                      Overall Positive Response

kaizens to the agency’s     pavement quality of roads ADOT is responsible for. They
                                                                                                                                                                                                                                        3.94                                                 3.81

                                                                                            Burton-Sunder got to work on a program that would group
                                                                                                                                                                                                                                                                  3.63

                                                                                                                                                                              3.8                                                                                                                                                   73.0%

                            grade it from good to fair to poor to very poor, and their
                                                                                                                                                                                                                    3.16

long-term strategies.
                                                                                                                                                                                                                    April 2018          January 2019           April 2019         November 2019

                                                                                            pavement segments by distress grade automatically. If a                                                                               % of Posi�ve Responses by Ques�on

The goal is to have         grades determine which stretches of road are prioritized        user wants to see road segments of a certain length, they       My team conducts regular Huddles at a Huddle Board posted in a high visibility area.

                                                                                                                                                            I have a good relationship with my direct supervisor.
                                                                                                                                                                                                                                                                                April 2018

                                                                                                                                                                                                                                                                                   85%

                                                                                                                                                                                                                                                                                   82%
                                                                                                                                                                                                                                                                                                       January 2019

                                                                                                                                                                                                                                                                                                           87%

                                                                                                                                                                                                                                                                                                           84%
                                                                                                                                                                                                                                                                                                                           April 2019

                                                                                                                                                                                                                                                                                                                              86%

                                                                                                                                                                                                                                                                                                                              83%
                                                                                                                                                                                                                                                                                                                                            November 2019

                                                                                                                                                                                                                                                                                                                                                87%

                                                                                                                                                                                                                                                                                                                                                83%

7,200 Kaizens by June       for maintenance. But that process has been manual, with a       can use her program to group segments with a click of a
                                                                                                                                                            I am given the opportunity to identify and solve problems.

                                                                                                                                                            My Manager/Supervisor has shared ADOT's continuous improvement journey with me and refers to it
                                                                                                                                                            often/frequently.

                                                                                                                                                            ADOT is focused on identifying and meeting customer needs.
                                                                                                                                                                                                                                                                                   80%

                                                                                                                                                                                                                                                                                   75%

                                                                                                                                                                                                                                                                                   78%
                                                                                                                                                                                                                                                                                                           82%

                                                                                                                                                                                                                                                                                                           74%

                                                                                                                                                                                                                                                                                                           79%
                                                                                                                                                                                                                                                                                                                              81%

                                                                                                                                                                                                                                                                                                                              74%

                                                                                                                                                                                                                                                                                                                              77%
                                                                                                                                                                                                                                                                                                                                                80%

                                                                                                                                                                                                                                                                                                                                                76%

                                                                                                                                                                                                                                                                                                                                                75%

                            person sitting in front of an expansive table of thousands of
                                                                                                                                                            Managers/Supervisors are observed engaging with employees where the work is done.

30, 2020 with 100%
                                                                                                                                                                                                                                                                                   71%                     73%                74%               73%

                                                                                            button and not have to worry about whether a tenth of a
                                                                                                                                                            My supervisor regularly conducts 11 coaching meetings with me involving my behaviors, results, activities,
                                                                                                                                                                                                                                                                                   65%                     70%                70%               71%
                                                                                                                                                            and professional development

                                                                                                                                                            I am often excited by the work I do.                                                                                   71%                     73%                71%               70%

                            rows and grouping road segments by hand — until recently.
                                                                                                                                                            Managers/Supervisors lead by example.                                                                                  66%                     70%                69%               67%

participation by all                                                                        mile should be grouped with the mile that came before it or
                                                                                                                                                            I have seen the agency scorecard and I am aware that it reflects ADOT's most critical priorities.                       60%                     64%                62%               62%

                                                                                                                                                            I am kept well informed about changes in the agency that affect my work group.                                          61%                     64%                60%               59%

                                                                                                                                                                                                                                                                                                                                                      19-418

employees. The goal is to   Knowing that Transportation Engineer Maria Burton-              the mile that came after it.
have 50% of the kaizens     Sunder had a knack for specialized computer programs,
                                                                                                                                                            Taking ADOT’s Pulse:
                                                                                            “There was a lot of manual scrolling and highlighting when
align with the long-term    Pavement Management Manager Yongqi Li tapped her to             seeing differences,” said Burton-Sunder of the old process.     survey poster
strategies as identified
in ADOT’s Strategic Plan.
                            work out a program that would cut down on human error
                            when it comes to working out which stretches of pavement
                                                                                            “It was time consuming, manual and prone to human error.        is available
                                                                                            Now we have a more consistent process that makes the data
Through March 31, the       should be grouped together.                                                                                                     Now you can compare
                                                                                            more consistent and objective, rather than subjective.”
focus is on building                                                                                                                                        ADOT’s yearly progress. The
                            The pavement distress data are now automatically collected      What would normally take several days can now be
a culture of highly                                                                                                                                         survey poster can be printed
                            at a one-tenth of a mile interval and include cracking,         done in up to several hours by using this program. It also
engaged employees.                                                                                                                                          and placed on your huddle
                            International Roughness Index (IRI) and rutting. To build       eliminates human errors involved in manual processing.          board for your team to see.
Kaizen count                the volume of data into useful and meaningful information
                            for engineering and policy decision making, the Pavement
                                                                                            The benefits are significant in saving resources and ensuring   To view the survey results,
The number of kaizens                                                                       quality work.                                                   you can access your division
                            Management team has to be able to properly identify clear
submitted by ADOT                                                                           ~ Dani Weber, Senior Communications Specialist                  and business unit specific
                            pavement failure patterns and aggregate the pavement
employees so far this                                                                                                                                       breakdowns through the
fiscal year is                                                                                                                                              2019 Pulse Survey Results.

3,647
                                                                                                                                                            Contact Javier Ramirez at
                                                                                                                                                            JRamirez2@azdot.gov with
                                                                                                                                                            any questions.
For a complete
breakdown by division,
visit the Office of
Continuous Improvement
page on ADOTNet.                          POOR                                         FAIR                                                  GOOD
    The INSIDE
                            FEBRUARY 2020                                                                                                                                                                                                                                                                                  9
PAGES 2-6 Loop 202 South Mountain Freeway Opens - ADOT
We had a fantastic response to last month’s
WINNER                                 "How well do you know ADOT?" trivia
WINNER!                                contest, but there can only be one winner.
                                                                                                                                   If you have an AMS moment or breakthrough
                                       Congratulations to Budget Analyst Nathan
                                       George. His name was selected from a                                                        to share, please send the information to
                                       random draw of entries. He received a special                                               InsideLane@azdot.gov and provide a photo.
                                       gift bag from Internal Communications
                                       Director Kathy Boyle, including Arizona
                                          Highway magazines, an Arizona Highway’s             AMS SPOTLIGHT BY DIRECTOR JOHN HALIKOWSKI
                                              Grand Canyon calendar, The Inside Lane
                                               stress ball and other great gifts.
                                                                                            STANDARD WORK ensures our work
                                               Answers: (1) a. Jan Brewer; (2) c. 2015;     is organized in the best way possible
                                               (3) b. chuckwalla; (4) c. Loop 101; (5)      and is done the safest and fastest way
                                                b. Ed Pastor; (6) c. Ted DeGrazia; (7) d.   possible without compromising quality.
                                                blue and white; (8) c. Grand Avenue         This statement is reflected with the recent
                                                 and Black Canyon Freeway; (9) d.           team effort in designing standard work for
                                                  Motor Vehicle; (10) a. “Transformers:     fog sealing in the Northeast District.
                                                  The Last Knight”
                                                                                            What is fog sealing? Our maintenance
                                                                                            crews apply oil to road pavement to seal
                                               Kathy Boyle, ADOT Communications
                                                                                            cracks and help preserve the pavement. It
                                                                                            is an important tool we use to extend the
                                                                                            life of our roadways before major repairs
                                                                                                                                                                      Kee Kescoli, Kayenta Maintenance Unit
                                                                                            have to be made.
                                                                                                                                                A truck is spraying oil over the yellow chip seal markers
CAN YOU SPOT                                                                                According to Northeast Assistant District           as part of the old fog seal process on US163 near
                                                                                            Engineer Ed Wilson, “There was no standard          Monument Valley. The new fog seal process involves
THE DIFFERENCES?                                                                            work in applying fog seal. Our maintenance          spraying oil on the roadway then placing the markers on
                                                                                                                                                top. This eliminates the need to remove the caps and to
                                                                                            crews were applying the seal differently based
                                                                                                                                                purchase markers with caps.
No, you're not seeing double! These                                                         on how they were trained and what techniques
                                                                                            worked for them. This practice worked but failed
panels, created by ADOT Graphic
                                                                                            to capture and distribute lessons learned for
Designer John Walradt, both look                                                                                                                I want to thank the team responsible for creating
                                                                                            the best processes.” The challenge was to create
the same, but there actually are six                                                                                                            the fog seal standard work: Elliott Koinva, Scott
                                                                                            standard work for fog sealing.
differences between the two cartoons.                                                                                                           Hooley, Zack Sulu, Kee Kescoli, Dave Kirk,
                                                                                            A small team met to begin the task. They            Stetson Baker, Bill McCarty, Nate Van Kirk,
Can you spot them all?
                                                                                            received input on best practices from               Leon Heward, Chris Massey, Ed Wilson and
Email each hidden difference to                                                             maintenance crew members in the Northeast           District Engineer Matt Moul. Your team effort
InsideLane@azdot.gov by Feb. 14.                                                            District. They shared their draft work with         reflects the importance of working together to
Everyone who locates all six will be                                                        supervisors and received input. Over several        improve our processes at ADOT and providing
entered into a random drawing for a                                                         meetings, the team developed standard work          value to the customers we serve. Well done!
great prize!                                                                                that captures the best techniques for fog sealing
                                                                                            in the Northeast District. This standard work
We’ll reveal the answers and the                                                            can now be used by other maintenance crews in
winner in next month’s newsletter.                                                          other districts.
Good luck!!

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                           FEBRUARY 2020                                                                                                                                                                10
THANK YOU, ADOT
2019 Safety                                                                                                                                                       Globe mayor thanks ADOT for
Award winner                                                                                                                                                      US 60 cleanup

Tina Risteska gets
                                                                                                                                                                  Globe Mayor Al Gameros asked ADOT to
                                                                                                                                                                  help clean up the US 60 Corridor, which
                                                                                                                                                                  is a major thoroughfare through his city.
ADOT employees                                                                                                                                                    He was so appreciative of the work that
                                                                                                                                                                  he wrote a thank-you letter to the Globe
Safely Home                                                                                                                                                       Maintenance crew.
                                                                                                                                                                  “The maintenance of our highways,

W
             herever we happen                                                                                                                                    sidewalks and islands are vital as we bring
             to work — whether                                                                                                                                    new visitors to see what we truly have to
             it’s fixing guardrails                                                                                                                               offer and the beauty of our community,”
in ADOT’s right of way, testing                                                                                                                                   Mayor Gameros wrote.
                                                                                                                                Joe Larger, ADOT Communications
materials in a lab or sitting at a                                                                                                                                Globe Maintenance Highway Operations
desk and typing reports — safety                             Safety Award winner Tina Risteska is congratulated by ADOT Director John
                                                                                                                                                                  Supervisor Brad Bowyer said ADOT workers
                                                             Halikowski (left) and Equipment Services Administrator Devin Darlek (right).
is always a paramount concern.                                                                                                                                    and a Department of Corrections inmate
For Environmental Engineering                                                                                                                                     crew spent four weeks in August and
Specialist Tina Risteska, ADOT’s                             employees with access to            likely saved someone from getting injured                        September cleaning up the highway and
2019 Safety Award winner,                                    the propane dispensers and          or worse,” said ADOT Equipment Services                          islands between milepost 252 and milepost
keeping a keen eye open for                    organized training for them. More than 30         Administrator Devin Darlek. “In addition,                        243 through the Globe area.
potential safety risks led to implementing     people from all over the state and ADOT           she's always looking to safeguard and protect                    “We did the cleanup for trash on the right
new training and technology changes that       showed up to the training in June 2019,           both people and the operation, which in turn,                    of way and litter through town, and we cut
will prevent tragedy.                          where the vendor demonstrated the proper,         ends up being a win-win for everyone!”                           brush,” Bowyer added.
When ADOT took over for the Arizona            safe way to use the propane dispensers.           “I was very surprised,” Risteska said about                      Mayor Gameros’s entire thank-you letter can
Department of Administration’s (ADOA) fuel     “As far as I was concerned,” Risteska said        receiving the 2019 Safety Award. “I was a                        be viewed on ADOTNet.
sites, Risteska noticed there were propane     of the participants, “that was 30 potential       volunteer at the conference where I received
                                                                                                                                                                  ~ Lori Baker, Senior Communications Specialist
fueling dispensers. Propane is highly          accidents waiting to happen.”                     one of the highest awards from ADOT,
pressurized, and if the person fueling isn’t                                                     especially from the director. I was very happy
properly trained, the pressure can erupt and   After the training, Risteska created the
                                               standard work and posted it at the fueling        and proud, and I told my family.”
cause extreme harm, up to and including
death. As a chemist, Risteska had taken        station; alerting operators who use the           Because of Risteska’s vigilance and
hazardous material training and knew the       system they must obtain the proper training       commitment to safe working conditions
risks of handling propane untrained.           to use the system and to remain safe around       and proper training, she has helped ensure
                                               the propane dispensers.                           that ADOT employees get safely home
Coordinating with ADOA and the propane                                                           every day.
vendor, Risteska pulled the database of        “I thought it was important to nominate Tina
                                               for this award because I knew that she most       ~ Dani Weber, Senior Communications Specialist

      The INSIDE
                                FEBRUARY 2020                                                                                                                                                                      11
great sense of pride in the work
                                                                                         that they are doing to know
                                                                                                                               Exceptional
                                                                                         they can potentially impact one       Adopt a Highway
                                                                                         veteran and help get their life       volunteers receive
                                                                                                                               special recognition
                                                                                         back on a positive path.”
                                                                                         Information Technology PC
                                                                                         Tech Tabion Johnson said he           AS Jim Graham rides his bicycle
 About 20 MVD employees volunteered to
                                                                                         volunteers to honor veterans.         along State Route 89A, he sees how
 assist veterans with driver licenses and ID                                             "I want to give back to those         much debris accumulates along
 cards at the Maricopa County StandDown.                                                 people who stood up for               the roadway.
                                                                                         us," he said.
                                               Photos: Lori Baker, ADOT Communications                                         That’s why he and other members
                                                                                         The ADOT team was located next        of the Verde Valley Cyclist Coalition                       Thomas Perkins, Signing and Striping
                                                                                         to the temporary court facilities,
ADOT employees assist veterans with
                                                                                                                               volunteer to keep the area clean.
                                                                                         making it easier to resolve           They adopted a stretch of the             once per year, but three or more

driver licenses, IDs at StandDown
                                                                                         problems in hours that might          highway between mileposts 356             times is preferred,” said Mary Currie,
                                                                                         have taken weeks under typical        and 357 through ADOT’s Adopt a            Adopt a Highway program manager.

ADOT
                                                                                         circumstances.                        Highway program.                          “ADOT’s outstanding volunteers
               employees              one spot. By having their driver
                                                                                         The Maricopa County                   “We had three cleanups during 2019        donate thousands of hours of time to
               assisted more          license or ID, they can apply for
                                                                                         StandDown, coordinated by             and we have had as many as four           keep Arizona beautiful and deserve
               than 760 veterans      other services to help get back
                                                                                         the Arizona Housing Coalition’s       per year. Our cleanups involve as few     this extra recognition. The hope is
experiencing homelessness Jan.        on their feet.”
                                                                                         Arizona Veterans StandDown            as two persons and as many as 10,”        that these outstanding volunteer
23-25 at the annual Maricopa          Ulibarri said it’s rewarding to                    Alliance, each year brings            Graham said.                              placards will prompt others to
County StandDown at the               help veterans to get back on                       together organizations to                                                       consider joining the nearly 10,000
Arizona Veterans Memorial             the road, obtain a job or get                                                            Volunteers like the Verde Valley
                                                                                         help veterans under one roof,                                                   volunteers working to keep our state
Coliseum in Phoenix.                  government benefits.                                                                     Cyclist Coalition that go the extra
                                                                                         including government services,                                                  looking its best,” Currie said.
Nineteen MVD customer                                                                                                          mile on their Adopt a Highway
                                      “MVD employees get to see                          housing assistance, medical
                                                                                                                               cleanup section will receive special      The ADOT Adopt a Highway program
service representatives, who          firsthand how powerful a driver                    services, education services,
                                                                                                                               designation from ADOT. A new              began in 1998. Today, more than 900
worked at temporary computer          license is for a person and how                    haircuts and pet care.
                                                                                                                               Outstanding Volunteer placard             groups clean nearly 1,700 miles of
workstations, provided driver         much it impacts their day-to-day                   ~ Lori Baker, Senior Communications
                                                                                                                               featuring the “Arizona, Keep It           highways. Last year, those groups
license, identification card, title   living situations. It provides a                   Specialist
                                                                                                                               Grand” logo will be affixed to about      collected nearly 14,000 bags of trash.
and registration services. Driver
license transactions included                                                                        (Left to right) MVD
                                                                                                                               300 Adopt a Highway signs across          Do you want to adopt your own
written tests and vision screening                                                                   West Region Manager       the state over the coming months.         highway segment? You can find
with road tests in a vehicle                                                                         Kyle Ulibarri, ITG PC     “The Outstanding Volunteer placards       available sections on the Adopt a
provided by Courtesy Chevrolet,                                                                      Tech Tabion Johnson       recognize groups that have cleaned        Highway website. You can report
said MVD West Region Manager                                                                         and Customer Service      their Adopt a Highway stretch three       litterbugs you see by calling 511
Kyle Ulibarri.                                                                                       Representative 3                                                    or 877.3.LITTER or by visiting
                                                                                                                               or more times per year throughout
                                                                                                     Heather Ferguson were                                               litter.az.gov.
“Providing MVD services at                                                                                                     their two-year permit period.
                                                                                                     among MVD employees
StandDown allows veterans to                                                                         helping veterans at       Volunteer groups are required to          ~ Lori Baker, Senior Communications Specialist

get their driving privileges or                                                                      the Maricopa County       clean their stretch of highway at least
identification cards issued in                                                                       StandDown.

      The INSIDE
                                  FEBRUARY 2020                                                                                                                                                                         12
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