Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS

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Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS
Your 2018
Onyx Benefit Guide
Passionate about your health

                Working towards a healthier you
Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS
This guide shows you what benefits you have access to on the Onyx
option. Keep this guide handy for quick access to your benefits information.

Onyx is a top-of-the-range benefits option that offers extensive cover.
On the Onyx option you can claim for certain out-of-hospital expenses such
                                                                                       General                 Contraceptives              Basic radiology
as General Practitioner (GP) and specialist visits, contraceptives or basic        Practitioner (GP)
radiology from your day-to-day Block Benefit.

Important information to remember about the Onyx option

 01                                                                  04
       The Ruby, Emerald and Onyx (REO) Network is made                    Always get a referral from your nominated GP before you consult a specialist.
       up of General Practitioners (GP), dental providers,                 Remember to ask for a specialist on the GEMS Specialist Network if you need to
       specialists, renal dialysis providers, document-based               consult a paediatrician, psychiatrist, obstetrician, gynecologist or a physician (which
       care providers and pharmacies who have agreed                       also includes pulmonologists, gastroenterologists, neurologists, cardiologists and
       to charge the contracted rate and follow GEMS                       rheumatologists). Network GPs and specialists have agreed to charge contracted
       Network and managed care rules.                                     rates so that you will not have to pay any out-of-pocket expenses for your
                                                                           consultations. Your day-to-day benefits will also last longer if you use healthcare
                                                                           providers that are on the GEMS network.
 02
       To find a GEMS Network provider in your area, visit
       the GEMS website at www.gems.gov.za and click                 05    Remember to call 0860 00 4367 to get pre-authorisation for all hospital visits, out-
       on the GEMS Network logo or call the GEMS Call                      patient visits to a hospital, MRI scans, CT scans or radio-isotope studies, in-hospital
       Centre on 0860 00 4367.                                             physiotherapy, ambulance transportation and specialised dentistry.

 03
       We encourage you to nominate a GP on the GEMS REO GP Network, who you will consult for all your doctor visits. However, penalties will not apply
       if you do not nominate a GP. Your nominated GP has the best understanding of your health and treatment history and will be in the best position to
       determine whether a specialist referral is necessary. This will help to ensure that duplicate diagnostic tests are not done, medicine errors are reduced,
       access to services is enhanced, and hospital admissions and re-admissions are reduced. In turn, you will receive the best possible healthcare from the
       right healthcare provider, with the right skills, at the right time and have better control over how your benefits are managed.
Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS
Your health and wellness

                                                                   With GEMS Fitness, you can expect support to:
      Electronic Health Record (EHR)
                                                                   •     make healthier lifestyle choices
      A record of your complete medical history, in one secure
                                                                   •     increase your physical activity
      location. Sign in to Member Online to give your healthcare
                                                                   •     eat healthier foods
      provider access to your medical history. This ensures that
                                                                   •     improve your sleeping habits
      you receive the best treatment for your condition.
                                                                   •     reduce your stress level
                                                                   •     quit smoking
                                                                   •     manage your weight whether you want to lose or gain
      GEMS Fitness                                                 •     keep your heart healthy and reduce the risk of a heart attack
                                                                   •     stay motivated, and lots more
      An exercise and health programme suited to your needs as a
      valued GEMS member. GEMS Fitness facilitates a stimulating   To benefit from GEMS Workplace Fitness Programme, your department
      and supportive environment to help you improve your health   needs to get on board and agree to the terms and conditions of the
      and enhance the quality of your life.                        programme.

      You can access GEMS Fitness via GEMS Member Online on        You don’t have to do it alone. We are all in this together!
      www.gems.gov.za.
Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS
Your health and wellness cont.

            GEMS Fitness cont.

Join GEMS Fitness in a few easy steps                                              Benefits of joining

1. You need to be a principal GEMS member or a dependant employed                       Group exercise sessions at work.
   by government.
                                                                                        Access to on-site fitness tests, desk exercises, telephonic and
2. Your department needs to agree and sign the terms and conditions
                                                                                        on-site access to health coaches and dietitians.
   (T&Cs) of the programme.

3. Once the department signs T&Cs and is on board, GEMS will come to
   your department and host an activation event. This is the first step to              Health tips via SMSs, brochures and emails.
   becoming part of an experience like no other.
                                                                                        Access to the GEMS Fitness Portal to record and track your
4. You need to attend an activation event and complete a form to activate               activity and health progress.
   your GEMS Workplace Fitness membership.

Start your journey to better health today. Check the GEMS website > Member online > Fitness Journey, to see which departments have joined. You can also call
us on 0860 00 4367 where we will explain the process or email enquiries@gems.gov.za with the subject line “GEMS Fitness Programme” for more information.
Onyx Benefit Guide Your 2018 - Passionate about your health - GEMS
Self-help tools

                                                                                                GEMS DotMobi

 Quick and easy access to your benefit information, 24/7                                Open your internet browser on your
                                                                                  WAP-enabled cell phone and type in m.gems.
 SMS Benefit Check Service                                                         gov.za to view your claims, available benefits
                                                                                 and other benefits. Select ‘Member Online’ and
 Check your benefits by sending an SMS to 33489 with the keyword                 log in using your membership number and PIN.
 ‘Benefit’, your membership number, the benefit category and the
 dependant code (you find this on the back of your membership card).
 For example: Benefit, 0001414, GP, 01 (each SMS will cost you R1.50).

                                                                                        Find a GEMS Network provider
 Member Online

                                                                              Visit www.gems.gov.za, click on the ‘Find a Network
 Visit www.gems.gov.za, click on the ‘Sign in’ tab at the top of the page
                                                                                Provider’ banner on the homepage. Once on the
 and log in. If you are not registered to Member Online, you will need your
                                                                              GEMS Network page, click ‘Find a Network Provider’
 member number, identity number and a unique password to register.
                                                                                on the left-hand menu. Now simply fill in the fields
                                                                               provided. Alternatively, you can contact the GEMS
                                                                                Call Centre on 0860 00 4367 or send an email to
                                                                                              enquiries@gems.gov.za.
Glossary

Understand this frequently used medical scheme terminology to know your benefits better.

A    ACDL:                                                                        DTP:
     Additional Chronic Disease List. A list of chronic diseases the Scheme       Diagnosis and Treatment Pairs are a list of the 270 PMB conditions in
     covers in addition to the CDL conditions.                                    the Medical Schemes Act linked to the broad treatment definition. A
                                                                                  list of these is available on www.gems.gov.za under the Member tab
B    Benefit option:                                                              on the Prescribed Minimum Benefits page.
     Each of the six GEMS benefit options – Sapphire, Beryl, Ruby,
     Emerald Value, Emerald and Onyx – has a different range of               G   GP:
     healthcare benefits.                                                         General Practitioner. A doctor based in the community who treats
                                                                                  patients with minor or chronic illnesses and refers those with serious
     Benefit schedule:                                                            conditions to a hospital.
     A listing of the benefits provided for by each benefit option.
                                                                              I   ICD-10 code:
C    CDL:                                                                         ICD-10 code stands for International Classification of Diseases and
     Chronic Disease List. A list of the 26 specific chronic diseases             Related Health Problems (10th revision). It is a coding system that
     schemes need to provide a minimum level of cover for, as stated by           translates the written description of medical and health information
     law.                                                                         into standard codes. These codes are used by the Scheme and
                                                                                  healthcare providers to identify your condition.
     CT and MRI scans:
     Specialised and more advanced type of X-rays.                            M   MEL:
     DMP:                                                                         Medicine Exclusion List. A list of medicines that GEMS does not
D    DMP:                                                                         cover.
     Disease Management Programme. Specific care programmes to help
     members manage various chronic diseases and conditions.                      MPL:
                                                                                  Medicine Price List. A reference list we use to work out the prices of
     DSP:                                                                         groups of medicines.
     Designated Service Provider. A healthcare provider the Scheme has
     an agreement with to provide Prescribed Minimum Benefits (PMBs) to
     members at specific prices.
Glossary cont.                                                                 Stay informed

P   PDF:                                                                     Please keep us updated with your latest contact details to make
    Professional Dispensing Fee. A maximum fee that a pharmacist or          sure that we can keep you informed at all times.
    dispensing doctor may charge for their services, as set out in South
    African law.                                                             Check that we have your current information by sending an email to
                                                                             enquiries@gems.gov.za or signing in and updating your details via
    PMBs:                                                                    Member Online at www.gems.gov.za
    Prescribed Minimum Benefits. Basic benefits that all medical
    schemes in South Africa must cover according to the law.

    Pre-authorisation request (PAR):
    The process of informing GEMS of a planned procedure before
    the event so that we can assess your benefit entitlement.
    Pre-authorisation must be obtained at least 48 hours before the
    event. In emergency cases, authorisation must be obtained within
    one working day after the event. Failing to get authorisation will
    incur a co-payment of R1 000 per admission to hospital.

S   Scheme rate:
    The price agreed to by the Scheme for the payment of healthcare
    services provided by healthcare providers to members of the
    Scheme. 100% Scheme rate means the full amount GEMS has
    agreed to pay for the service.

    SEP:
    Single Exit Price. The one price that a medicine manufacturer or
    importer charges for medicine to all its pharmacies. This price is set
    out in South African law.

T   TTO:
    Treatment Taken Out. The medicine you receive when you are
    discharged from hospital. Usually lasts for 7 days.
Contact GEMS

               Call:                                                                               Email:
               0860 00 4367                                                                        enquiries@gems.gov.za
                                                                                                   Complaints:
                                                                                                   complaints@gems.gov.za
              Website:                                                                             Compliments:
              www.gems.gov.za                                                                      compliments@gems.gov.za

              Fax:
              0861 00 4367
                                                                                                   Postal address:
                                                                                                   GEMS, Private Bag X782, Cape
                                                                                                   Town, 8000
              Or find us on
              Facebook

                                                                                         The GEMS Member App is available for
                                                                                                free download from:

Disclaimer

This brochure contains a summary of medical benefits and contribution costs offered by GEMS for 2018. Should a dispute arise, the registered Rules of the Scheme will
apply. The registered Rules of the Scheme are available on the GEMS website at www.gems.gov.za, under About Us. You may also contact us directly to request a copy.

                                                                                                                                Working towards a healthier you
ONYX – In-Hospital Benefits
 Prescribed minimum benefits (PMBs) – Unlimited, subject to PMB legislation • Service provided by DSP • PMBs override all benefit limitations
 Yearly hospital benefit (public hospitals, GEMS-approved private hospitals, registered unattached theatres, day clinics and psychiatric facilities) – Unlimited • Services rendered by DSP • Includes accommodation in a general ward, high care ward and intensive care unit (ICU),
 theatre fees, medicines, materials and hospital equipment (includes bone cement for prostheses) and neonatal care • Accommodation in a private ward is subject to motivation by attending practitioner • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Alcohol and drug dependencies – Subject to pre-authorisation and managed care
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, registered counsellors, orthoptists, acupuncturists and Chinese medicine practitioners • Subject to day-to-day block benefit • Services performed in hospital instead of
 hospitalisation will be paid from in-hospital benefit • Shared sub-limit of R1 117 per family for social workers and registered counsellors • Subject to services being related to admission diagnosis and managed care
 Alternatives to hospitalisation (sub-acute hospitals and private nursing) – Unlimited • Excludes frail care and recuperative holidays • Includes physical rehabilitation for approved conditions • Includes home nursing                          – Hospice • Unlimited, subject to PMB legislation
 Blood transfusion – Unlimited • Includes cost of blood, blood equivalents, blood products and the transport thereof • Includes erythropoietin
 Breast reduction – Unlimited
 Dental services (conservative, restorative and specialised) – Subject to list of approved services and use of day theatres • Professional fees shared with out-of-hospital dentistry benefit limit of R8 775 per beneficiary per year • General anaesthesia and conscious sedation subject to
 managed care rules • Only applicable to beneficiaries with severe trauma, impacted third molars or under the age of 6 years • Lingual and labial frenectomies under general anaesthesia for beneficiaries under the age of 8 years, subject to managed healthcare programme • Excludes osseo-
 integrated implants, all implant-related procedures and orthognathic surgery • Hospital cost included in in-hospital benefit
 Emergency services (casualty department) – Subject to use of facility as per in-hospital benefits or other registered emergency facility • Paid from out-of-hospital GP services if pre-authorisation is not obtained
 GP services – Consultations and visits • Unlimited • Reimbursement according to Scheme-approved tariff file
 Maternity (hospital, home birth and accredited birthing unit (public hospitals and designated private hospitals)) – Subject to registration on the Maternity Programme prior to admission • Hospital birth unlimited • Subject to PMB legislation • Elective caesarian may be subject to
 second opinion • Includes midwife services • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Medical technologists – Unlimited
 Mental health – Accommodation, theatre fees, medicine, hospital equipment, professional fees of GPs, Psychiatrists and Psychologists • Limited to R37 042 per family per year • Limited to 1 individual psychologist consultation and 1 group psychologist consultation per day • Maximum of 3
 days hospitalisation by GP • Educational and industrial psychologists excluded • All limits are subject to PMBs
 Oncology (chemo and radiotherapy) – In and out of hospital • Includes medicine and materials • Limit of R463 054 per family per year • Sub-limit of R312 979 per family for biological and similar specialised medicines • Includes cost of pathology, related basic radiology above advanced
 radiology benefit, medical technologist and oncology medicine • Erythropoietin included in blood transfusion benefit • Excludes new chemotherapeutic medicines that have not demonstrated a survival advantage of more than 3 months in advanced and metastatic solid organ malignant tumours
 unless pre-authorised • Subject to MPL
 Organ and tissue transplants – Subject to clinical guidelines used in public facilities • Includes materials • Limited to R587 996 per beneficiary per year • Sub-limit of R19 960 per beneficiary per year for corneal grafts (imported corneal grafts subject to managed care protocols) • Limit
 includes all costs associated with transplant, including immuno-suppressants • Authorised erythropoietin included in blood transfusion benefit • Organ harvesting limited to South Africa, except for corneal tissue
 Pathology – Unlimited • Subject to pathology tests being related to admission diagnosis • Managed care rules apply
 Physiotherapy – Limited to R4 757 per beneficiary per year                    – Post-hip, knee and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within
 60 days of surgery
 Prostheses – Covers prostheses and surgically implanted internal devices, including all temporary prostheses and all temporary or permanent devices used to assist with delivery of internal prostheses • Shared with medical and surgical appliances and prostheses benefit limit of R54 048 per
 family per year • Scheme may obtain competitive quotes and arrange supply of prosthesis • Bone cement paid from in-hospital benefits • Shared sub-limit with out-of-hospital prosthetics and appliances of R4 394 for foot orthotics and prosthetics with a sub-limit of R1 255 for orthotic shoes,
 foot inserts and levelers per beneficiary per year • Foot orthotics and prosthetics subject to formulary • Subject to internal and external devices being related to admission diagnosis and procedure • R500 for crutches per beneficiary per year • R5 500 for wheelchairs per beneficiary per year
 • R8 000 per hearing aid per beneficiary per year • Subject to PMBs
 Radiology (advanced) – Shared with out-of-hospital advanced radiology limit of R26 461 per family per year • Specific authorisation required for angiography, CT scans, MDCT, coronary angiography, MUGA scans, PET scans, MRI scans and radio-isotope studies
 Radiology (basic) – Unlimited • Managed care rules apply
 Renal dialysis – Subject to clinical guideline used in public facilities • In hospital • Includes materials and related pathology tests • Limited to R251 993 per beneficiary per year for chronic dialysis • Acute dialysis included in the in-hospital benefit • Includes cost of pathology, radiology medical
 technologists, material and immuno-suppressants • Erythropoietin included in blood transfusion benefit
 Specialist services – Consultations and visits • Unlimited • Reimbursement according to Scheme approved tariff file • 100% of Scheme Rate for non-network providers • 130% of Scheme Rate for established network specialists
 Surgical procedures (including maxillo-facial surgery) – Unlimited • Excludes osseo-integrated implants, all implant related procedures and orthognathic surgery • Includes hospital procedures performed in practitioners’ rooms

Key:
  Pre-authorisation is needed                     100% of Scheme rate                     100% of cost, subject to PMB legislation                            Subject to managed care rules                           Limited to PMBs
ONYX – Out-of-Hospital Benefits
 Personal Medical Savings Account (PMSA) – No PMSA
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, registered counsellors, orthoptists, acupuncturists and Chinese medicine practitioners • If offered as alternative to hospitalisation, then hospital benefits will apply • Shared
 sub-limit of R1 117 per family for social workers and registered counsellors
 Audiology, occupational
                SAPPHIRE therapy and speech therapy – Benefits
                                  – In-Hospital       Subject to day-to-day block benefit • If offered in hospital or instead of hospitalisation will be paid from hospital benefits
 Block benefit (day-to-day benefit) – Includes GP and specialist services, basic radiology, pathology, allied health services, physiotherapy, occupational therapy and speech therapy, mental health, maternity and contraceptives • Limited to R9 256 per beneficiary and R18 514 per family per
 SAPPHIRE
 SAPPHIRE             –– In-Hospital
                         In-Hospital
                    Prescribed
 year • Benefit is pro-rated fromminimum    Benefits
                                            Benefits
                                  join date benefits (PMBs) – R208 237 per family per annum, subject to PMB legislation • Service provided by DSP • PMBs override all benefit limitations

 Prescribed          Yearlybenefits
 Circumcision – Global     feehospital     benefit
                                  of R1 (PMBs)
                                         421        (public
                                               per beneficiary, hospitals,
                                                                  which      GEMS-approved
                                                                         includes   all            private
                                                                                        relatedsubject
                                                                                                 costs         hospitals, registered
                                                                                                        oftopost-procedure      care  withinunattached
                                                                                                                                              month   of by  theatres,
                                                                                                                                                          procedure       dayoverride
                                                                                                                                                                               clinics and
                                                                                                                                                                      • Out-of-hospital          psychiatric
                                                                                                                                                                                              benefit   only      facilities) – Includes accommodation in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
 Prescribed minimum
               minimum
                     and hospital       (PMBs) ––(including
                           benefitsequipment         R208
                                                     R208 237      per
                                                                   per family
                                                              237bone  family
                                                                       cement
                                                                                per
                                                                                per  annum,
                                                                                  forannum,    subject
                                                                                       prostheses)   andtoper
                                                                                                             PMB
                                                                                                             PMB legislation
                                                                                                            neonatal legislation
                                                                                                                         careyear
                                                                                                                                 •• Service
                                                                                                                                    Service
                                                                                                                               • Service
                                                                                                                                              provided
                                                                                                                                              provided
                                                                                                                                           provided   byby
                                                                                                                                                             DSP
                                                                                                                                                           DSPDSP   • PMBs
                                                                                                                                                                 • •Chronic   override all
                                                                                                                                                                      PMBs medicine           benefit
                                                                                                                                                                                         allprovided
                                                                                                                                                                                              benefit by limitations
                                                                                                                                                                                                         limitations
                                                                                                                                                                                                             chronic DSP • Subject to yearly hospital limit of R208 237 per family per year • TTO limited to 7 days • No limit per maternity confinement
 Contraceptives
 Yearly             (oral, insertables,       injectables    and   dermal)    –  Sub-limit  of R3  356         family    per
 Yearly hospital
         hospital benefit
                   benefit    (public
                     event, but(public   hospitals,
                                             to yearlyGEMS-approved
                                         hospitals,
                                    subject            hospital limit and private
                                                      GEMS-approved          private    hospitals,
                                                                                        hospitals,
                                                                              registration           registered
                                                                                                     registered
                                                                                             on Scheme’s      Maternityunattached
                                                                                                                       unattached
                                                                                                                            Programme theatres,
                                                                                                                                      theatres,    day
                                                                                                                                                   day clinics
                                                                                                                                           • Co-payment  clinics
                                                                                                                                                              of R1and
                                                                                                                                                                   and
                                                                                                                                                                     000 psychiatric
                                                                                                                                                                         psychiatric
                                                                                                                                                                           per admissionfacilities)
                                                                                                                                                                                        facilities)     –– Includes
                                                                                                                                                                                                            Includes accommodation
                                                                                                                                                                                               if pre-authorisation     not obtained in
                                                                                                                                                                                                                      accommodation     in aa general
                                                                                                                                                                                                                                               general ward,
                                                                                                                                                                                                                                                          ward, high
                                                                                                                                                                                                                                                                high care
                                                                                                                                                                                                                                                                       care ward
                                                                                                                                                                                                                                                                             ward and
                                                                                                                                                                                                                                                                                   and intensive
                                                                                                                                                                                                                                                                                          intensive care
                                                                                                                                                                                                                                                                                                     care unit
                                                                                                                                                                                                                                                                                                             unit (ICU),
                                                                                                                                                                                                                                                                                                                  (ICU), theatre
                                                                                                                                                                                                                                                                                                                         theatre fees,
                                                                                                                                                                                                                                                                                                                                   fees, medicines,
                                                                                                                                                                                                                                                                                                                                         medicines, materials
                                                                                                                                                                                                                                                                                                                                                      materials
 Dental
 and
 and      services
      hospital
      hospital       (conservative
               equipment
               equipment     (including
                             (including   and
                                          bone
                                          bone  restorative
                                                 cement
                                                 cement     for
                                                            for  dentistry including
                                                                prostheses)
                                                                 prostheses)   and
                                                                               and         acute
                                                                                    neonatal
                                                                                    neonatal       medicine)
                                                                                                care
                                                                                                care  •• Service
                                                                                                          Service   –provided
                                                                                                                       Shared limit
                                                                                                                      provided  by
                                                                                                                                by   with••in-hospital
                                                                                                                                    DSP
                                                                                                                                    DSP      Chronic
                                                                                                                                             Chronic     dentistry provided
                                                                                                                                                        medicine
                                                                                                                                                        medicine    of R8 775by
                                                                                                                                                                    provided   byper  beneficiary
                                                                                                                                                                                   chronic
                                                                                                                                                                                   chronic    DSP
                                                                                                                                                                                              DSP    ••per   year •to
                                                                                                                                                                                                        Subject
                                                                                                                                                                                                        Subject     Excludes
                                                                                                                                                                                                                   to yearly
                                                                                                                                                                                                                      yearly  osseo-integrated
                                                                                                                                                                                                                             hospital
                                                                                                                                                                                                                             hospital limit
                                                                                                                                                                                                                                      limit of
                                                                                                                                                                                                                                            of     implants,
                                                                                                                                                                                                                                                R208
                                                                                                                                                                                                                                                R208   237
                                                                                                                                                                                                                                                        237    all implant-related
                                                                                                                                                                                                                                                              per
                                                                                                                                                                                                                                                              per   family
                                                                                                                                                                                                                                                                    family per
                                                                                                                                                                                                                                                                           per  year
                                                                                                                                                                                                                                                                                year procedures
                                                                                                                                                                                                                                                                                      •• TTO
                                                                                                                                                                                                                                                                                         TTO        andto
                                                                                                                                                                                                                                                                                               limited
                                                                                                                                                                                                                                                                                               limited   orthognathic
                                                                                                                                                                                                                                                                                                        to  77 days
                                                                                                                                                                                                                                                                                                               days  •• No
                                                                                                                                                                                                                                                                                                                        Nosurgery
                                                                                                                                                                                                                                                                                                                            limit
                                                                                                                                                                                                                                                                                                                            limit   • General
                                                                                                                                                                                                                                                                                                                                  per
                                                                                                                                                                                                                                                                                                                                  per  maternity
                                                                                                                                                                                                                                                                                                                                       maternityanaesthesia
                                                                                                                                                                                                                                                                                                                                                  confinement
                                                                                                                                                                                                                                                                                                                                                  confinement and
 conscious
 event, but sedation
            subject  Alcohol
                     tosubject
                         yearly  and
                                  to   druglimit
                                  hospital     dependencies
                                     pre-authorisation
                                                  and     (only
                                                      registration– Subject
                                                                 applicable
                                                                      on      to beneficiaries
                                                                             to  PMBs,
                                                                          Scheme’s        pre-authorisation,
                                                                                       Maternity with  severe
                                                                                                   Programme      managed
                                                                                                                 trauma,
                                                                                                                     •         care protocols
                                                                                                                            impacted
                                                                                                                        Co-payment     third
                                                                                                                                       of R1     andperthe
                                                                                                                                              molars
                                                                                                                                               000    or    use ofthe
                                                                                                                                                          under
                                                                                                                                                         admission  a DSP
                                                                                                                                                                       age
                                                                                                                                                                      if    of 6  years)
                                                                                                                                                                         pre-authorisation•   No   pre-authorisation
                                                                                                                                                                                                 not   obtained          for metal base  dentures    • 200%     of   Scheme   Rate  for  treatment   of bony    impactions    of third molars   under  conscious
 event, but subject to yearly hospital limit and registration on Scheme’s Maternity Programme • Co-payment of R1 000 per admission if pre-authorisation not obtained
 sedation in doctors’
 Alcohol  and        Allied
                        rooms health    services
                                  • Lingual        – Includes
                                              and labial  frenectomies     under general
                                                                  chiropractors,            anaesthesia
                                                                                   dieticians,  homeopaths, for beneficiaries
                                                                                                                   podiatrists,theunder the age ofsocial
                                                                                                                                 phytotherapists,     8 years,    subjectorthoptists,
                                                                                                                                                              workers,     to managed       healthcare programme
                                                                                                                                                                                       acupuncturists         and Chinese andmedicine
                                                                                                                                                                                                                              pre-authorisation
                                                                                                                                                                                                                                       practitioners• Panoramic
                                                                                                                                                                                                                                                       • Limited X-rays
                                                                                                                                                                                                                                                                     to PMBslimited  to 1 X-ray
                                                                                                                                                                                                                                                                               • Subject          everyby3 network
                                                                                                                                                                                                                                                                                            to referral       years perGPbeneficiary
                                                                                                                                                                                                                                                                                                                            and services• 4 being
                                                                                                                                                                                                                                                                                                                                            bitewing  X-rays
                                                                                                                                                                                                                                                                                                                                                  related  to per
                                                                                                                                                                                                                                                                                                                                                               admission diagnosis
 Alcohol  andperdrug
 beneficiary    drug  dependencies
                  yeardependencies
                                           –– Subject
                        • Fluoride treatment  Subject  to
                                                       to PMBs,
                                                  excluded PMBs,    pre-authorisation,
                                                                    pre-authorisation,
                                                              for beneficiaries
                                                                                          managed
                                                                                          managed
                                                                                 older than   16 years
                                                                                                       care
                                                                                                       care protocols
                                                                                                              protocols andand the use
                                                                                                                                     use of
                                                                                                                                          of aa DSP
                                                                                                                                                DSP
 Allied
 Allied health  services
        healthassistance
 Emergency       services   –– (road
                                Includes
                                       and
                                Includes  chiropractors,     dieticians,
                                             air) – Unlimited,
                                           chiropractors,         subjecthomeopaths,
                                                             dieticians,  homeopaths,      podiatrists,
                                                                                           podiatrists,  phytotherapists,
                                                                                                         phytotherapists,      social  workers,
                                                                                                                               social to
                                                                                                                                       workers,   orthoptists,
                                                                                                                                                    DSP limitacupuncturists
                                                                                                                                                  orthoptists,   acupuncturists     and  Chinese
                                                                                                                                                                                    andR20
                                                                                                                                                                                         Chinese       medicine
                                                                                                                                                                                                       medicine    practitioners
                                                                                                                                                                                                                   practitioners •• Limited
                                                                                                                                                                                                                                    Limited  to PMBs     •• Subject   to
                                                                                                                                                                                                                                                                      to referral by
                                                                                                                                                                                                                                                                                  by network
                                                                                                                                                                                                                                                                                      network GP     and
                                                                                                                                                                                                                                                                                                     and services     being   related to
                                                                                                                                                                                                                                                                                                                                       to admission   diagnosis
                     Alternatives      to hospitalisation       (sub-acute to PMB    legislation
                                                                               hospitals    and •private
                                                                                                    Subject    to use of–emergency
                                                                                                             nursing)        Subject     services
                                                                                                                                          yearly hospital          and sub-limit of           823 per      family per  year • Excludes   frailtocare
                                                                                                                                                                                                                                                 PMBs       Subjecthome
                                                                                                                                                                                                                                                      • Includes         referral
                                                                                                                                                                                                                                                                           nursing               GP
                                                                                                                                                                                                                                                                                                 – Hospice services
                                                                                                                                                                                                                                                                                                                • 100%beingof related     admission
                                                                                                                                                                                                                                                                                                                               cost, subject  to PMBdiagnosis
                                                                                                                                                                                                                                                                                                                                                       legislation
   General Practitioner (GP) services – Consultation, visits and all other services • Limit is pro-rated from the join date • Reimbursement at 200% of Scheme Rate for procedures performed in doctors’ rooms instead of in hospital • Consultations and approved minor procedures at GP
 Alternatives                Blood transfusion – Includes                          cost of blood,private  blood equivalents,               blood products             and transport       thereof
  Alternatives to     to hospitalisation
                          hospitalisation (sub-acute   (sub-acute hospitals  hospitals and    and private nursing)     nursing) –– SubjectSubject to     to yearly
                                                                                                                                                             yearly hospital
                                                                                                                                                                        hospital limit
                                                                                                                                                                                   limit and
                                                                                                                                                                                           and sub-limit
                                                                                                                                                                                                  sub-limit of   of R20
                                                                                                                                                                                                                      R20 823823 per per family
                                                                                                                                                                                                                                          family perper year
                                                                                                                                                                                                                                                          year •• Excludes
                                                                                                                                                                                                                                                                    Excludes frail
                                                                                                                                                                                                                                                                                frail care
                                                                                                                                                                                                                                                                                        care •• Includes
                                                                                                                                                                                                                                                                                                    Includes home home nursing
                                                                                                                                                                                                                                                                                                                           nursing               –– Hospice
                                                                                                                                                                                                                                                                                                                                                    Hospice •• 100%  100% of of cost,
                                                                                                                                                                                                                                                                                                                                                                                 cost, subject
                                                                                                                                                                                                                                                                                                                                                                                         subject to  to PMB
                                                                                                                                                                                                                                                                                                                                                                                                        PMB legislation
                                                                                                                                                                                                                                                                                                                                                                                                                 legislation
 Blood
   GP      transfusion
        network              Breast
                      extender  –          reduction
                                       benefit
                                    Includes         –
                                                    cost     –beneficiaries
                                                            of   No benefit
                                                                blood,     blood      equivalents,        blood        products       and    transport         thereof
  Blood transfusion – Includes cost of blood, blood equivalents, blood products and transport thereof
                                                         For                          with  chronic       conditions          registered       on    disease       management          programme          •   1  additional      GP   consultation     at   a network     GP  once     block     benefit    is  exhausted
   HIV infection,
 Breast     reduction   AIDS Dental
                              –– No        services
                                   andbenefit
                                           related illness  (conservative,
                                                                       – Subject restorative
                                                                                       to PMBs andand        managed specialised)           – Only applicable
                                                                                                                                care • Pre-exposure                       to beneficiaries
                                                                                                                                                                   prophylaxis      included for  withhigh
                                                                                                                                                                                                         severerisk trauma,
                                                                                                                                                                                                                      beneficiariesimpacted third molars or under the age of 6 years • Subject to yearly hospital limit and out-of-hospital dentistry limit • Excludes osseo-integrated implants, all implant
  Breast    reduction            No
                             related    benefit
                                          procedures, orthognathic surgery and specialised dentistry • Subject to list of approved services and use of day theatres and DSP hospitals
   Infertility
 Dental          –
  Dental services
            services (conservative,                    restorative           and
                                                                             and specialised)              –– Only
                     Subject     to   use    of   DSP                                                                    applicable
                           (conservative,
                             Emergency                 restorative
                                                    services       (casualty         specialised)
                                                                                       department)            –Only       applicable to    to beneficiaries
                                                                                                                                                beneficiaries with     with severe
                                                                                                                                                                              severe trauma,
                                                                                                                                                                                        trauma, impacted
                                                                                                                                                                                                     impacted third   third molars
                                                                                                                                                                                                                             molars or   or under
                                                                                                                                                                                                                                             under thethe age
                                                                                                                                                                                                                                                            age ofof 66 years
                                                                                                                                                                                                                                                                        years •• Subject
                                                                                                                                                                                                                                                                                    Subject to   to yearly
                                                                                                                                                                                                                                                                                                     yearly hospital
                                                                                                                                                                                                                                                                                                                hospital limit
                                                                                                                                                                                                                                                                                                                            limit and
                                                                                                                                                                                                                                                                                                                                   and out-of-hospital
                                                                                                                                                                                                                                                                                                                                        out-of-hospital dentistry
                                                                                                                                                                                                                                                                                                                                                           dentistry limit
                                                                                                                                                                                                                                                                                                                                                                         limit •• Excludes
                                                                                                                                                                                                                                                                                                                                                                                   Excludes osseo-integrated
                                                                                                                                                                                                                                                                                                                                                                                                osseo-integrated implants,implants, all all implant
                                                                                                                                                                                                                                                                                                                                                                                                                                            implant
   Maternity
 related
  related         (ante- and
            procedures,
            procedures,                post-natal
                                orthognathic
                                orthognathic               care) and
                                                       surgery
                                                       surgery        – 100%
                                                                      and   specialised
                                                                                     of Scheme
                                                                             specialised       dentistry
                                                                                                      Rate paid
                                                                                               dentistry        •• Subject
                                                                                                                         from risk,
                                                                                                                     Subject       to
                                                                                                                                   to list   of
                                                                                                                                             of approved
                                                                                                                                         if registered
                                                                                                                                       list      approved     onservices
                                                                                                                                                                    Maternityand
                                                                                                                                                                   services           use
                                                                                                                                                                                      use of
                                                                                                                                                                                  Programme
                                                                                                                                                                                and         of day
                                                                                                                                                                                                 day• theatres
                                                                                                                                                                                                       Subject to:
                                                                                                                                                                                                       theatres       and
                                                                                                                                                                                                                      and   DSP
                                                                                                                                                                                                                            DSP hospitals
                                                                                                                                                                                                                          Maternity      Programme protocols, Managed Care Protocols and processes and PMBs
                                                                                                                                                                                                                                     hospitals                                                                                                                    OR 100% of Scheme Rate paid from day-to-day block benefit,
   if not registered onGP
 Emergency                     theservices
                                      Maternity–Programme
                                                       Consultations            and visits
                                                                           • Subject            • Subject to yearly
                                                                                           to PMBs                       • (Kindly  hospital
                                                                                                                                         contact limitGEMS• Reimbursement
                                                                                                                                                                  to obtain moreaccording
                                                                                                                                                                                        detail on the to Scheme-approved
                                                                                                                                                                                                           consultations and benefits    tariff filethat
                                                                                                                                                                                                                                                     for may
                                                                                                                                                                                                                                                           maternity     confinement,
                                                                                                                                                                                                                                                                 be funded     under theapplicable
                                                                                                                                                                                                                                                                                                 GEMS Maternityto bothProgramme)
                                                                                                                                                                                                                                                                                                                          caesarian and non-caesarian delivery
  Emergency servicesservices (casualty
                                     (casualty department)
                                                       department) ––
 GPMedical     and
        services       surgical
                             Maternity
                     –– Consultations  appliances(hospital,
                                                 and visits  and    prostheses
                                                                   home       birth       –
                                                                                        and    accredited
                                                                                             Includes       hearing    birthing
                                                                                                                           aids,      unit    (public
                                                                                                                                    wheelchairs,             hospitals
                                                                                                                                                          mobility            and
                                                                                                                                                                       scooters,     designated
                                                                                                                                                                                     oxygen             private
                                                                                                                                                                                                 cylinders,            hospitals))
                                                                                                                                                                                                                 nebulisers,              –
                                                                                                                                                                                                                                   glucometers,
                                                                                                                                                                                                                                             Subject colostomy
                                                                                                                                                                                                                                                         to          kits,
                                                                                                                                                                                                                                                             registration  diabetic
                                                                                                                                                                                                                                                                             on  the   equipment,
                                                                                                                                                                                                                                                                                        Maternity         foot
                                                                                                                                                                                                                                                                                                        Programmeorthotics • and    external
                                                                                                                                                                                                                                                                                                                              Elective        prostheses
                                                                                                                                                                                                                                                                                                                                        caesarian     may be• Insubject
                                                                                                                                                                                                                                                                                                                                                                    and outtoofsecond
                                                                                                                                                                                                                                                                                                                                                                                  hospitalopinion
                                                                                                                                                                                                                                                                                                                                                                                              • Shared     with in-hospitalinprostheses
                                                                                                                                                                                                                                                                                                                                                                                                       • Hospitalisation           designatedlimit  private hospitals for
  GP    services
   of R54   048 per     Consultations
                          family      per yearand
                             post-discharge             visits •• Subject
                                                     • complications
                                                        Sub-limit     Subject
                                                                         of R18
                                                                                    to yearly
                                                                                 forto069
                                                                                        yearly    hospital
                                                                                                  hospital
                                                                                            for medical
                                                                                       newborns        limitedand
                                                                                                                  limit
                                                                                                                  limit    • Reimbursement
                                                                                                                          6• weeks
                                                                                                                               Reimbursement
                                                                                                                      to surgical       appliances
                                                                                                                                                           according to
                                                                                                                                         • Includesaccording
                                                                                                                                                           per             to  Scheme-approved tariff
                                                                                                                                                                            perScheme-approved
                                                                                                                                                                  familyservices
                                                                                                                                                            midwife              year••Co-payment           tariff
                                                                                                                                                                                            Diabetic accessories
                                                                                                                                                                                                               of R1
                                                                                                                                                                                                                     file for
                                                                                                                                                                                                                     file000
                                                                                                                                                                                                                          forandmaternity
                                                                                                                                                                                                                                maternity
                                                                                                                                                                                                                                perappliances,
                                                                                                                                                                                                                                      admission
                                                                                                                                                                                                                                               confinement,
                                                                                                                                                                                                                                               confinement,
                                                                                                                                                                                                                                                     except
                                                                                                                                                                                                                                                                   applicable to
                                                                                                                                                                                                                                                                forapplicable
                                                                                                                                                                                                                                                                     glucometers,
                                                                                                                                                                                                                                                     if pre-authorisation        to both
                                                                                                                                                                                                                                                                                 not  both    caesarian and
                                                                                                                                                                                                                                                                                        to becaesarian
                                                                                                                                                                                                                                                                                        obtained  claimed from and non-caesarian
                                                                                                                                                                                                                                                                                                                     non-caesarian
                                                                                                                                                                                                                                                                                                                      the chronic medicine
                                                                                                                                                                                                                                                                                                                                          delivery
                                                                                                                                                                                                                                                                                                                                          deliverybenefit • Shared sub-limit with in-hospital prosthetics and appliances of
 Maternity
   R4 394 for (hospital,
  Maternity       (hospital,        home
                                    home and birth
                                                birth    and
                                                          and accredited
                                                                  accredited           birthing
                                                                                             of R1unit
                                                                                       birthing        255 (public
                                                                                                      unit    (public         hospitals
                                                                                                                               hospitals        andinserts
                                                                                                                                                         designated          private perhospitals))          –– Subject
                                                                                                                                                                                                                  year • to       registration     on
                                                                                                                                                                                                                                                   on the     Maternity    Programme           •• Elective      caesarian      may   be
                                                                                                                                                                                                                                                                                                                                     be subject    to
                                                                                                                                                                                                                                                                                                                                                   to second
                                                                                                                                                                                                                                                                                                                                                        per yearopinion     •• Hospitalisation
                                                                                                                                                                                                                                                                                                                                                                                  for wheelchairsin      designated       private   hospitals     for
                                                                                                                                            • and        designated          private     hospitals))
                  foot orthotics                prosthetics        with a sub-limit                            for orthotic         shoes, foot                    and levelers            beneficiary per       Subject     Foot
                                                                                                                                                                                                                             to      orthotics and
                                                                                                                                                                                                                                  registration           prosthetics
                                                                                                                                                                                                                                                        the   Maternity subject    to formulary
                                                                                                                                                                                                                                                                           Programme                    • R500
                                                                                                                                                                                                                                                                                                   Elective         for crutches
                                                                                                                                                                                                                                                                                                                caesarian      may per    beneficiary
                                                                                                                                                                                                                                                                                                                                          subject      second        • R5 500
                                                                                                                                                                                                                                                                                                                                                                   opinion     Hospitalisation        in per  beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                         designated            per year
                                                                                                                                                                                                                                                                                                                                                                                                                           private        • R8 000
                                                                                                                                                                                                                                                                                                                                                                                                                                    hospitals     for
 post-discharge
  post-discharge        perMedical
   per hearing aid complicationsbeneficiary
                        complications
                                             technologists
                                                  for
                                                   pernewborns
                                                  for
                                                                        –limited
                                                         year • Bilateral
                                                       newborns
                                                                           Includes   to
                                                                         limitedhearing
                                                                                          materials
                                                                                      to 66 weeks       •••Includes
                                                                                                aids every
                                                                                            weeks
                                                                                                              Limited
                                                                                                            Includes36 months to   PMBs
                                                                                                                             midwife
                                                                                                                              midwife  • SubjectSubject
                                                                                                                                           services
                                                                                                                                           servicesto••PMBs
                                                                                                                                                              to   event pre-authorisation
                                                                                                                                                              Co-payment
                                                                                                                                                               Co-payment of      of R1
                                                                                                                                                                                      R1 000
                                                                                                                                                                                           000 per per admission
                                                                                                                                                                                                         admission ifif pre-authorisation
                                                                                                                                                                                                                             pre-authorisation not      not obtained
                                                                                                                                                                                                                                                              obtained
   Mental health
 Medical                     Mental– health
                         (Consultations,
               technologists                            – materials
                                                            Accommodation,
                                                       assessments,                      theatre
                                                                                  treatment           fees,• medicine,
                                                                                                    and/or          counselling    hospital     equipment,
                                                                                                                                          bypre-authorisation
                                                                                                                                               GP,     Psychiatrist  professional       fees of General
                                                                                                                                                                             and Psychologist)                   Practitioners,assessments,
                                                                                                                                                                                                           – Consultations,            Psychiatrists and         Psychologists
                                                                                                                                                                                                                                                          treatments                  • Subject tobypre-authorisation
                                                                                                                                                                                                                                                                          and/or counselling                GPs, psychiatristsand    andmanaged       care •protocols
                                                                                                                                                                                                                                                                                                                                           psychologists        If offered•asEducational
                                                                                                                                                                                                                                                                                                                                                                                 alternativeand       industrial psychologists
                                                                                                                                                                                                                                                                                                                                                                                                to hospitalisation,       then hospital excluded
                                                                                                                                                                                                                                                                                                                                                                                                                                             benefits• Limited to PMBs
  Medical      technologists             – Includes
                                            Includes        materials •• LimitedLimited     to
                                                                                            to PMBs
                                                                                                 PMBs       • Subject
                                                                                                                  Subject      to
                                                                                                                                to event
                                                                                                                                    event     pre-authorisation
   will apply • Limited to 1 individual psychologist consultation and 1 group psychologist consultation per day • Educational and industrial psychologists excluded • Subject to PMBs
 Mental
  Mental health
             health –– Accommodation,
                            Accommodation,                 theatre
                                                           theatre      fees,
                                                                        fees,    medicine,
                                                                                  medicine, hospital
                                                                                                  hospital        equipment, professional                   fees
                                                                                                                                                            fees of  of General      Practitioners,       Psychiatrists         and Psychologists          •• Subject    to
                                                                                                                                                                                                                                                                         to pre-authorisation            and
                                                                                                                                                                                                                                                                                                         and managed           care  protocols   •• Educational
                                                                                                                                                                                                                                                                                                                                                    Educational and   and industrial     psychologists        excluded
                                                                                                                                                                                                                                                                                                                                                                                                              excluded •• Limited
                                                                                                                                                                                                                                                                                                                                                                                                                               Limited to     PMBs
   Optical servicesOncology    (eye examinations,(chemo         and      radiotherapy)
                                                                    frames,         lenses, contact– In andequipment,
                                                                                                                   lenses
                                                                                                                                      professional
                                                                                                                      out of (permanent
                                                                                                                                  hospital               or disposable)
                                                                                                                                                • Includes              Generaland
                                                                                                                                                                     medicine        Practitioners,
                                                                                                                                                                                  and acute
                                                                                                                                                                                          materials       Psychiatrists
                                                                                                                                                                                                    medicine)
                                                                                                                                                                                                          • Subject        to and
                                                                                                                                                                                                                        – Sub-limit
                                                                                                                                                                                                                                      Psychologists
                                                                                                                                                                                                                                 clinical ofguidelines
                                                                                                                                                                                                                                              R2 608 perused
                                                                                                                                                                                                                                                              Subject        pre-authorisation
                                                                                                                                                                                                                                                                     in public
                                                                                                                                                                                                                                                               beneficiary        facilities
                                                                                                                                                                                                                                                                              every               and MPL
                                                                                                                                                                                                                                                                                        two benefit
                                                                                                                                                                                                                                                                                                                managed
                                                                                                                                                                                                                                                                                                          years•and  Excludes  carenew
                                                                                                                                                                                                                                                                                                                         yearly limit
                                                                                                                                                                                                                                                                                                                                     protocols
                                                                                                                                                                                                                                                                                                                                        ofchemotherapeutic
                                                                                                                                                                                                                                                                                                                                            R5 229 per familymedicines
                                                                                                                                                                                                                                                                                                                                                                           industrial    psychologists
                                                                                                                                                                                                                                                                                                                                                                                  that have
                                                                                                                                                                                                                                                                                                                                                                     • Frames limited        to R2not085demonstrated
                                                                                                                                                                                                                                                                                                                                                                                                             • Limited toa1 survival
                                                                                                                                                                                                                                                                                                                                                                                                                                          toadvantage
                                                                                                                                                                                                                                                                                                                                                                                                                                              PMBs
                                                                                                                                                                                                                                                                                                                                                                                                                                 eye examination           of more than
                             3   months        in  advanced         and     metastatic        solid    organ        malignant        tumours         unless       pre-authorised
   per beneficiary per year • 1 frame and 1 pair of lenses per beneficiary every second year • No limit will be applied to the number of contact lenses that may be rendered to a beneficiary, aside from the indicated financial benefit limits • Either spectacles or contact lenses will be funded in a
 Oncology
   benefit year,(chemo
  Oncology        (chemo         and
                                 and      radiotherapy)
                                          radiotherapy)              –– In
                                                                         In •and
                                                                              and     out ofof hospital          •• Includes         medicine          and     materials      •• Subject      ato  clinical     guidelines        used    in
                                                                                                                                                                                                                                           in public     facilities   and
                                                                                                                                                                                                                                                                       lensMPL      •• Excludes with anew       chemotherapeutic           medicines     that   have    not
                                                                                                                                                                                                                                                                                                                                                                        not demonstrated
                                                                                                                                                                                                                                                                                                                                                                               up to 35% tintaaforsurvival
                                                                                                                                                                                                                                                                                                                                                                                                         albinismadvantage         of more
                                                                                                                                                                                                                                                                                                                                                                                                                                      more than
 33subject
      months
                    not both Organ • Benefit
                                          and      is not pro-rated
                                                  tissue      transplants            –out
                                                                                 Post-cataract
                                                                                        Subject hospital
                                                                                                     tosurgery,       Includes
                                                                                                                        optical PMB
                                                                                                          pre-authorisation          medicine
                                                                                                                                         andentitlement
                                                                                                                                                clinicaland guidelines
                                                                                                                                                               materials
                                                                                                                                                                limited to the    Subject
                                                                                                                                                                               usedcostin of   tobifocal
                                                                                                                                                                                          public   clinical lens
                                                                                                                                                                                                     facilities guidelines
                                                                                                                                                                                                                   •and   not more
                                                                                                                                                                                                                       Subject    used   than
                                                                                                                                                                                                                                    to PMBs    public
                                                                                                                                                                                                                                                R1   061 facilities
                                                                                                                                                                                                                                                • Includes  for both  and
                                                                                                                                                                                                                                                                 materials  MPL
                                                                                                                                                                                                                                                                             and frame,  Excludes       new      chemotherapeutic
                                                                                                                                                                                                                                                                                                         sub-limit     of R210 for frame   medicines
                                                                                                                                                                                                                                                                                                                                               • Includesthattinted
                                                                                                                                                                                                                                                                                                                                                                havelenses   demonstrated              survival     advantage
                                                                                                                                                                                                                                                                                                                                                                                                                      and proven   ofphotophobia,
                                                                                                                                                                                                                                                                                                                                                                                                                                               than
      months to in
                in  advanced
                    advanced and
                 pre-authorisation    and metastatic
                                              • Excludessolid
                                             metastatic         solid
                                                                 variableorgan
                                                                         organ tintmalignant
                                                                                    malignant        tumours
                                                                                                     tumours lenses
                                                                                      and photochromic                unless
                                                                                                                       unless pre-authorised
                                                                                                                                   pre-authorised
 Organ      and              Pathology           – Subject        to yearly       hospital limit and clinical guidelines used in public facilities • Subject to PMBs • Includes materials
  Organ     and tissue
   Orthopedic        Disease
                   tissue      transplants
                                     Management
                               transplants           –– Subject
                                                         SubjectProgramme
                                                                       to              – Negotiated
                                                                       to pre-authorisation
                                                                           pre-authorisation             and rate      • Subject
                                                                                                                  clinical             to managed
                                                                                                                               guidelines        used incare   publicprotocols    and• processes
                                                                                                                                                                         facilities       Subject to PMBs • Includes materials
 Pathology
   Pathology ––– Subject     Physiotherapy
                      Includesto        yearly           –   Post-hip,        knee      and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within 60 days of surgery
  Pathology           Subject           yearly hospital
                                   toliquid-based  hospital      limit
                                                           cytology
                                                                 limit pap smears
   Physiotherapy –––Prostheses
 Physiotherapy
  Physiotherapy               If offered in
                              Post-hip,        knee – Covers
                                                   hospital
                                                         and     orprostheses      of and
                                                                      instead replacement
                                                                 shoulder                     surgically
                                                                                       hospitalisation    or   implanted
                                                                                                                will be paid
                                                                                                          or revision
                                                                                                                                   internal     devices,benefits
                                                                                                                                     from hospital
                                                                                                                                  surgery      physiotherapy    including     all temporary
                                                                                                                                                                          •• 10     – Post-hip,
                                                                                                                                                                             10 post-surgery
                                                                                                                                                                                                   prostheses
                                                                                                                                                                                                      knee andand
                                                                                                                                                                                                      physiotherapy         allvisits
                                                                                                                                                                                                                         shoulderaccompanying
                                                                                                                                                                                                                                        replacement
                                                                                                                                                                                                                              visits (shared       withtemporary
                                                                                                                                                                                                                                                   with out-of-hospital
                                                                                                                                                                                                                                                                       or permanent
                                                                                                                                                                                                                                                             or revision    surgery
                                                                                                                                                                                                                                                                               visits)
                                                                                                                                                                                                                                                                               visits) up
                                                                                                                                                                                                                                                                                             devices
                                                                                                                                                                                                                                                                                           physiotherapy
                                                                                                                                                                                                                                                                                               to
                                                                                                                                                                                                                                                                                               to aa394
                                                                                                                                                                                                                                                                                                         used R5
                                                                                                                                                                                                                                                                                                      limit
                                                                                                                                                                                                                                                                                                      limitforof
                                                                                                                                                                                                                                                                                                                  to•assist
                                                                                                                                                                                                                                                                                                                      10       with the guidance,
                                                                                                                                                                                                                                                                                                                      021post-surgery
                                                                                                                                                                                                                                                                                                                      021     per
                                                                                                                                                                                                                                                                                                                              per beneficiary
                                                                                                                                                                                                                                                                                                                                                       alignment
                                                                                                                                                                                                                                                                                                                                             physiotherapy
                                                                                                                                                                                                                                                                                                                                                 per
                                                                                                                                                                                                                                                                                                                                                 per event     visitsand
                                                                                                                                                                                                                                                                                                                                                               used        delivery
                                                                                                                                                                                                                                                                                                                                                                       (shared
                                                                                                                                                                                                                                                                                                                                                                       within   60with ofin-hospital
                                                                                                                                                                                                                                                                                                                                                                                     days  internal
                                                                                                                                                                                                                                                                                                                                                                                             of surgeryprostheses
                                                                                                                                                                                                                                                                                                                                                                                                         visits) up to• aSubject
                                                                                                                                                                                                                                                                                                                                                                                                                             limit oftoR5the021
                                                                                                                                                                                                                                                                                                                                                                                                                                              yearly
                                                                                                                                                                                                                                                                                                                                                                                                                                                   per hospital limit and
   beneficiary per event     aPost-hip,
                                sub-limit
                                   used within
                                               knee
                                                 of R23  and 790
                                                       60 days
                                                                 shoulder
                                                                      per   family
                                                                      of surgery
                                                                                   replacement
                                                                                       per year • Bone         revision
                                                                                                                     cementsurgery paid from   physiotherapy
                                                                                                                                                    in-hospital benefits          post-surgery
                                                                                                                                                                                   • Shared sub-limitsphysiotherapy
                                                                                                                                                                                                                  with out-of-hospital (shared            out-of-hospital
                                                                                                                                                                                                                                                 prosthetics      and appliances          up
                                                                                                                                                                                                                                                                                          of  R4              offoot
                                                                                                                                                                                                                                                                                                                  R5  orthotics    beneficiary
                                                                                                                                                                                                                                                                                                                                    and prosthetics    event
                                                                                                                                                                                                                                                                                                                                                        with aused     within
                                                                                                                                                                                                                                                                                                                                                                  sub-limit   of60R1days
                                                                                                                                                                                                                                                                                                                                                                                       255offorsurgery
                                                                                                                                                                                                                                                                                                                                                                                                  orthotic shoes, foot inserts and levelers per beneficiary
 Prostheses
  Prostheses –– Covers Covers       prostheses
                             per year.                  and
                                                        and surgically
                                             Foot orthotics
                                    prostheses                                  implanted
                                                                      and prosthetics
                                                                surgically       implantedsubjectinternal
                                                                                                 internaltodevices,formulary
                                                                                                                 devices,        including
                                                                                                                                     • R500all
                                                                                                                                 including      allfortemporary
                                                                                                                                                         crutches prostheses
                                                                                                                                                      temporary         per beneficiary
                                                                                                                                                                        prostheses      and    all
                                                                                                                                                                                         and perall accompanying
                                                                                                                                                                                                     year • R5 500temporary
                                                                                                                                                                                                    accompanying             for wheelchairs
                                                                                                                                                                                                                            temporary        or
                                                                                                                                                                                                                                             or permanent        devices
                                                                                                                                                                                                                                                     per beneficiary
                                                                                                                                                                                                                                                permanent        devicesper used
                                                                                                                                                                                                                                                                            usedyear to
                                                                                                                                                                                                                                                                                     to assist
                                                                                                                                                                                                                                                                                         •assist
                                                                                                                                                                                                                                                                                             R4 500with
                                                                                                                                                                                                                                                                                                   withperthe    guidance,
                                                                                                                                                                                                                                                                                                           thehearing
                                                                                                                                                                                                                                                                                                                 guidance, aidalignment      and
                                                                                                                                                                                                                                                                                                                                             and delivery
                                                                                                                                                                                                                                                                                                                                 per beneficiary
                                                                                                                                                                                                                                                                                                                                alignment           per yearof
                                                                                                                                                                                                                                                                                                                                                  delivery    of•internal
                                                                                                                                                                                                                                                                                                                                                                    Subjectprostheses
                                                                                                                                                                                                                                                                                                                                                                  internal    to internal ••and
                                                                                                                                                                                                                                                                                                                                                                            prostheses          Subject
                                                                                                                                                                                                                                                                                                                                                                                                    external
                                                                                                                                                                                                                                                                                                                                                                                                Subject     to
                                                                                                                                                                                                                                                                                                                                                                                                            to the   yearly
                                                                                                                                                                                                                                                                                                                                                                                                                  devices
                                                                                                                                                                                                                                                                                                                                                                                                                the            hospital
                                                                                                                                                                                                                                                                                                                                                                                                                      yearlybeing         limit
                                                                                                                                                                                                                                                                                                                                                                                                                                          limittoand
                                                                                                                                                                                                                                                                                                                                                                                                                                    related
                                                                                                                                                                                                                                                                                                                                                                                                                               hospital            admission diagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                 and
 aaPrescribed
      sub-limit
      sub-limit of
                    medicine
                  of R23
                      R23 and 790      and injection
                                      per
                                      per family
                              790procedure   family •perper
                                                                material
                                                               year
                                                               year ••toBone
                                                           Subject           PMBs
                                                                           Bone
                                                                                 – Prescribed
                                                                                     cement
                                                                                     cement paid
                                                                                                      and administered
                                                                                                 paid fromfrom in-hospital
                                                                                                                                      by a professional
                                                                                                                     in-hospital benefits
                                                                                                                                       benefits •• Shared
                                                                                                                                                                    legally entitled
                                                                                                                                                          Shared sub-limits
                                                                                                                                                                       sub-limits with
                                                                                                                                                                                         to do so • Subjectprosthetics
                                                                                                                                                                                      with out-of-hospital
                                                                                                                                                                                                                       to MPL and MELappliances
                                                                                                                                                                                             out-of-hospital prosthetics and
                                                                                                                                                                                                                                                – Acute medical
                                                                                                                                                                                                                                        and appliances of      of R4
                                                                                                                                                                                                                                                                  R4 394
                                                                                                                                                                                                                                                                          conditions
                                                                                                                                                                                                                                                                       394 for
                                                                                                                                                                                                                                                                             for foot
                                                                                                                                                                                                                                                                                             • Subject to prosthetics
                                                                                                                                                                                                                                                                                  foot orthotics
                                                                                                                                                                                                                                                                                           orthotics and
                                                                                                                                                                                                                                                                                                                formulary • Limita ofsub-limit
                                                                                                                                                                                                                                                                                                         and prosthetics with
                                                                                                                                                                                                                                                                                                                                            R5 947 perR1beneficiary
                                                                                                                                                                                                                                                                                                                                 with a sub-limit of of R1 255
                                                                                                                                                                                                                                                                                                                                                            255 for
                                                                                                                                                                                                                                                                                                                                                                           and R16 657 foot
                                                                                                                                                                                                                                                                                                                                                                    for orthotic
                                                                                                                                                                                                                                                                                                                                                                        orthotic shoes,
                                                                                                                                                                                                                                                                                                                                                                                              per family per
                                                                                                                                                                                                                                                                                                                                                                                    shoes, foot inserts
                                                                                                                                                                                                                                                                                                                                                                                                     inserts and
                                                                                                                                                                                                                                                                                                                                                                                                                    year, subject
                                                                                                                                                                                                                                                                                                                                                                                                                and levelers
                                                                                                                                                                                                                                                                                                                                                                                                                      levelers per
                                                                                                                                                                                                                                                                                                                                                                                                                                     to a sub-limit
                                                                                                                                                                                                                                                                                                                                                                                                                                 per beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                      beneficiary
   of R527 per
 per                family per year           for homeopathic              medicine       • 30%• co-payment                   on out-of-formulary               medicine      – Chronic        medical        conditions •beneficiary
                                                                                                                                                                                                                                    CDL and DTP year   PMB chronic        conditions       • Subject       to prior application      and approvaltoand      use of chronic       medicine pharmacy            DSP • Includes        benefit for life
  per year.
        year. Foot
              Foot orthotics
                       orthotics
                             Radiology
                                      and
                                       and prosthetics
                                              prosthetics
                                                 (advanced)
                                                                 subject
                                                                  subject      to
                                                                               to formulary
                                                                       – Subject    formulary          R500
                                                                                                       R500 for
                                                                                        to list of•approved         for crutches
                                                                                                                          crutches per   per beneficiary
                                                                                                                                               beneficiary per      per year
                                                                                                                                                                         year •• R5R5 500500 for for wheelchairs
                                                                                                                                                                                                      wheelchairs per     per beneficiary per    per year •• R4  R4 500
                                                                                                                                                                                                                                                                      500 per
                                                                                                                                                                                                                                                                            per hearing
                                                                                                                                                                                                                                                                                 hearing aid    aid per
                                                                                                                                                                                                                                                                                                     per beneficiary
                                                                                                                                                                                                                                                                                                            beneficiary per  per year
                                                                                                                                                                                                                                                                                                                                  year •• Subject
                                                                                                                                                                                                                                                                                                                                           Subject to internal
                                                                                                                                                                                                                                                                                                                                                        internal andand external
                                                                                                                                                                                                                                                                                                                                                                          external devices
                                                                                                                                                                                                                                                                                                                                                                                      devices being
                                                                                                                                                                                                                                                                                                                                                                                                  being related
                                                                                                                                                                                                                                                                                                                                                                                                           related to  to admission
                                                                                                                                                                                                                                                                                                                                                                                                                          admission diagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                         diagnosis
   threatening allergies
 and                             payablePMBs    from    risk and subject            to managed          care and servicesformulary • Limit of R18 072 per beneficiary and R37 042 per family per year • Unlimted for PMBs, subject to PMB legislation • 30% co-payment on out-of formulary medicine and voluntary use of non-DSP • Once limit
  and procedure
         procedure •• Subject
                           Subject to     to PMBs
   is depleted, CDL benefit  Radiology   will   be   limited
                                                 (basic)               –
                                                               – Subject   Prescribed
                                                                                to yearly      medicine           from       hospital       stay      (TTO)
                                                                                               hospital limit • Includes 2 x 2D ultrasound scans per pregnancy   •  Payable     from    risk   once     acute     medicine        benefit    is exhausted       •   Included   in  acute      medicine        benefit   limit   •  TTO   limited  to  7 days     and   must   be   related    to  admission        diagnosis    and   procedure      –
 Radiology
  Radiology
   Self-medicine  (advanced)
                  (advanced)
                         (OTC) • Only   –– Subject
                                            Subject
                                                schedule to
                                                         to list0, of
                                                              list of   approved
                                                                        approved
                                                                    1 and      2 covered services
                                                                                         services
                                                                                               • Subject to acute medicine benefit limit and sub-limit of R1 795 per family per year, R1 084 per beneficiary per year and R296 per beneficiary per event
 Radiology        (basic)    Renal       dialysisyearly – In hospital •limit      Includes      materials          andultrasound
                                                                                                                           related pathologypertests               • Subject to clinical guidelines used in public facilities
   Preventative
  Radiology            care––services
                  (basic)          Subject
                                   Subject to     – Payable
                                                  to  yearly hospital
                                                                   from risk
                                                                 hospital      limit   •• Includes
                                                                                    • Includes
                                                                                          Includes       22 xx 2D
                                                                                                     Influenza          ultrasound scans
                                                                                                                  2D vaccination,                      per pregnancy
                                                                                                                                            HPV vaccination
                                                                                                                                           scans             pregnancy  and Pneumococcal vaccination • Influenza vaccination and HPV vaccination (for female beneficiaries) limited to 1 per year unless indicated otherwise • Pneumococcal vaccination once every
   5
 Renalyears  for             Specialist
                  beneficiaries
           dialysis      –              at  risk services
                                                    •  Subject   –  toConsultations
                                                                         managed            and
                                                                                         care       visits
                                                                                                 protocols    •    100%
                                                                                                                   and         of
                                                                                                                          processesScheme   •     Rate
                                                                                                                                               Includes    for   non-network
                                                                                                                                                               screening             providers
                                                                                                                                                                              services     provided • 130%        of Scheme
                                                                                                                                                                                                         by network        pharmaciesRate for established network specialists • Subject to yearly hospital limit • Reimbursement according to Scheme-approved tariff file
  Renal dialysis – In hospital • Includes materials and related pathology tests • Subject to clinical guidelines used
                            In   hospital       •  Includes       materials        and    related      pathology          tests     • Subject        to   clinical    guidelines      used in in public
                                                                                                                                                                                                  public facilities
                                                                                                                                                                                                             facilities
   Screening
 Specialist         services
                  services   Surgical–  Serum procedures
                                  –– Consultations  cholesterol,    (including
                                                              and visitsbone            maxillo-facial
                                                                                  density    scan,     pap     smearsurgery)         –
                                                                                                                            (including      liquid-based
                                                                                                                                        Subject        to  yearly  cytology),
                                                                                                                                                                      hospital   prostate
                                                                                                                                                                                 limit   •   specific
                                                                                                                                                                                            Subject       antigen,
                                                                                                                                                                                                         to   case       glaucoma
                                                                                                                                                                                                                       management       screening,     serum glucose,
                                                                                                                                                                                                                                            • Maxillo-facial       surgery occult       blood
                                                                                                                                                                                                                                                                             subjectyearly        test, Thyrotropin
                                                                                                                                                                                                                                                                                           to yearly                      (TSH)
                                                                                                                                                                                                                                                                                                         sub-limit•ofReimbursement
                                                                                                                                                                                                                                                                                                                           R20 823 practice  • Neonatal
                                                                                                                                                                                                                                                                                                                                       per family          Hypothyroidism
                                                                                                                                                                                                                                                                                                                                                     • Excludes                  screeningimplants,
                                                                                                                                                                                                                                                                                                                                                                     osseo-integrated           test – TSH   all (Thyrotropin)
                                                                                                                                                                                                                                                                                                                                                                                                                  implant-related tariffprocedures
                                                                                                                                                                                                                                                                                                                                                                                                                                         4507 only and orthognathic
  Specialist      services
   • Includes screening               Consultations
                                   services
                             surgery              providedand         visits •• 100%
                                                                 by network        100%       of
                                                                                              of Scheme
                                                                                     pharmacies   Scheme Rate      Rate for for non-network
                                                                                                                                  non-network providers  providers •• 130%  130% of  of Scheme
                                                                                                                                                                                         Scheme Rate   Rate for for established
                                                                                                                                                                                                                     established networknetwork specialists
                                                                                                                                                                                                                                                    specialists •• Subject
                                                                                                                                                                                                                                                                       Subject to to yearly hospital
                                                                                                                                                                                                                                                                                                  hospital limit
                                                                                                                                                                                                                                                                                                               limit • Reimbursement according according to to Scheme-approved
                                                                                                                                                                                                                                                                                                                                                                 Scheme-approved tariff     tariff file
                                                                                                                                                                                                                                                                                                                                                                                                   file
 Surgical
  Surgical     procedures
                procedures           (including maxillo-facial                      surgery)       –– Subject          to
                                                                                                                       to yearly      hospital       limit   •• Subject      to
                                                                                                                                                                             to •case    management            •• Maxillo-facial        surgery
                                                                                                                                                                                                                                        surgery subject        to yearly    sub-limit      of
                                                                                                                                                                                                                                                                                            of R20     823
                                                                                                                                                                                                                                                                                                       823 perper family      • Excludes     osseo-integrated implants,           all
                                                                                                                                                                                                                                                                                                                                                                                  all implant-related        procedures and orthognathic
   Radiology       (advanced)(including  – Shared maxillo-facial
                                                         limit with in-hospital     surgery)
                                                                                           advanced    Subject
                                                                                                            radiology       yearly
                                                                                                                              of R26  hospital
                                                                                                                                          461 per    limit
                                                                                                                                                         family   Subject
                                                                                                                                                                    per year     case    management
                                                                                                                                                                                   Specific     authorisation     Maxillo-facial
                                                                                                                                                                                                                      required for angiography,     subject CT to  yearlyMDCT,
                                                                                                                                                                                                                                                                scans,      sub-limit
                                                                                                                                                                                                                                                                                   coronary     R20angiography,     family
                                                                                                                                                                                                                                                                                                                      MUGA• scans,
                                                                                                                                                                                                                                                                                                                                 Excludes PETosseo-integrated
                                                                                                                                                                                                                                                                                                                                               scans, MRI scansimplants,              implant-related
                                                                                                                                                                                                                                                                                                                                                                       and radio-isotope        studies procedures and orthognathic
 surgery
  surgery
   Radiology (basic) – X-rays and soft tissue ultrasound scans • 2 x 2D ultrasound scans per pregnancy provided for by maternity benefit
 Renal dialysis – Out of hospital • Includes materials and related pathology tests • Subject to pre-authorisation, managed care protocols and processes • Limited to PMBs • Subject to use of a Renal Dialysis Network DSP • If a non-network provider is voluntarily used, a co-payment of 15%
 will be applied per event in accordance with network rules
 Specialist services – Consultation, visits and all other services • 100% of Scheme Rate for non-network providers • 130% of Scheme Rate for established network specialists • Specialist consultations subject to GP referral • Limit is pro-rated from the join date • Reimbursement at 200%
 of Scheme Rate for procedures specified by managed care done in doctors’ rooms instead of in hospital • Reimbursement at 200% of Scheme Rate for cataract procedures performed by ophthalmologists in their rooms

                         Key:
Key:
Key:                          Pre-authorisation is needed                                         100% of Scheme rate                                     100% of cost, subject to PMB legislation                                                        Subject to managed care rules                                                  Limited to PMBs
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