Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS

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Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Your 2018
Ruby Benefit Guide
Passionate about your health

                Working towards a healthier you
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
This guide shows you what benefits you have access to on the Ruby
option. Keep this guide handy for quick access to your benefit information.

The Ruby option offers members comprehensive in- and out-of-hospital
benefits through a Personal Medical Savings Account (PMSA), hospital plan      Personal Medical
                                                                                                            Hospital plan             Block Benefit
and a Block Benefit.                                                           Savings Account

Important information to remember about the Ruby option

 01                                                                           03
      The Personal Medical Savings Account (PMSA) is 20% of your                   To find a GEMS REO Network provider in your area, visit the GEMS
      contribution allocated to a savings account in the main member’s             website at www.gems.gov.za and click on the GEMS Network logo
      name. This is the account that pays for your out-of-hospital or day-         or call the GEMS Call Centre on 0860 00 4367.
      to-day medical expenses. Once you have used up all the funds in
      your PMSA, your out-of-hospital claims will be paid from the limited
      Block Benefit. For 2018 this benefit amounts to R1 585 per family       04
      per year. You will receive an annual PMSA statement which shows
                                                                                   We encourage you to only consult a specialist through a referral
      all transactions you made on your savings account.
                                                                                   from your GP. Remember to ask for a specialist on the GEMS
                                                                                   Specialist Network if you need to consult a paediatrician, psychiatrist,
      In 2017, the Constitutional Court ruled that Personal Medical
                                                                                   obstetrician, gynaecologist or a physician (which also includes
      Savings Accounts (PMSA) should be included as an asset of the
                                                                                   pulmonologists, gastroenterologists, neurologists, cardiologists and
      Medical Scheme. Although members still have control over their
                                                                                   rheumatologists). Network GPs and specialists have agreed to bill at
      PMSA, which they can use to cover out-of-hospital and day-to-day
                                                                                   contracted rates so that you will not have to pay any out-of-pocket
      healthcare needs, they can no longer earn interest on their PMSA.
                                                                                   expenses for your consultations. Your day-to-day benefits will also last
      This is effective from 1 January 2018.
                                                                                   longer if you use healthcare providers that are on the network.

02                                                                                 Remember to call 0860 00 4367 to get pre-authorisation for all
      The Ruby, Emerald and Onyx (REO) Network is made up of General               hospital visits, out-patient visits to a hospital, MRI scans, CT scans
      Practitioners (GP), dental providers, specialists, renal dialysis            or radio-isotope studies, in-hospital physiotherapy, ambulance
      providers, document-based care providers and pharmacies who                  transportation and specialised dentistry. You will receive a pre-
      have agreed to charge contracted rates and follow GEMS Network               authorisation number which indicates that the claim will be paid at
      and managed care rules.                                                      Scheme rates.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Your health and wellness

                                                                   With GEMS Fitness, you can expect support to:
      Electronic Health Record (EHR)
                                                                   •     make healthier lifestyle choices
      A record of your complete medical history, in one secure
                                                                   •     increase your physical activity
      location. Sign in to Member Online to give your healthcare
                                                                   •     eat healthier foods
      provider access to your medical history. This ensures that
                                                                   •     improve your sleeping habits
      you receive the best treatment for your condition.
                                                                   •     reduce your stress level
                                                                   •     quit smoking
                                                                   •     manage your weight whether you want to lose or gain
      GEMS Fitness                                                 •     keep your heart healthy and reduce the risk of a heart attack
                                                                   •     stay motivated, and lots more
      An exercise and health programme suited to your needs as a
      valued GEMS member. GEMS Fitness facilitates a stimulating   To benefit from GEMS Workplace Fitness Programme, your department
      and supportive environment to help you improve your health   needs to get on board and agree to the terms and conditions of the
      and enhance the quality of your life.                        programme.

      You can access GEMS Fitness via GEMS Member Online on        You don’t have to do it alone. We are all in this together!
      www.gems.gov.za.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Your health and wellness cont.

            GEMS Fitness cont.

Join GEMS Fitness in a few easy steps                                              Benefits of joining

1. You need to be a principal GEMS member or a dependant employed                       Group exercise sessions at work.
   by government.
                                                                                        Access to on-site fitness tests, desk exercises, telephonic and
2. Your department needs to agree and sign the terms and conditions
                                                                                        on-site access to health coaches and dietitians.
   (T&Cs) of the programme.

3. Once the department signs T&Cs and is on board, GEMS will come to
   your department and host an activation event. This is the first step to              Health tips via SMSs, brochures and emails.
   becoming part of an experience like no other.
                                                                                        Access to the GEMS Fitness Portal to record and track your
4. You need to attend an activation event and complete a form to activate               activity and health progress.
   your GEMS Workplace Fitness membership.

Start your journey to better health today. Check the GEMS website > Member online > Fitness Journey, to see which departments have joined. You can also call
us on 0860 00 4367 where we will explain the process or email enquiries@gems.gov.za with the subject line “GEMS Fitness Programme” for more information.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Self-help tools

                                                                                                GEMS DotMobi

 Quick and easy access to your benefit information, 24/7                                Open your internet browser on your
                                                                                  WAP-enabled cell phone and type in m.gems.
 SMS Benefit Check Service                                                         gov.za to view your claims, available benefits
                                                                                 and other benefits. Select ‘Member Online’ and
 Check your benefits by sending an SMS to 33489 with the keyword                 log in using your membership number and PIN.
 ‘Benefit’, your membership number, the benefit category and the
 dependant code (you find this on the back of your membership card).
 For example: Benefit, 0001414, GP, 01 (each SMS will cost you R1.50).

                                                                                        Find a GEMS Network provider
 Member Online

                                                                              Visit www.gems.gov.za, click on the ‘Find a Network
 Visit www.gems.gov.za, click on the ‘Sign in’ tab at the top of the page
                                                                                Provider’ banner on the homepage. Once on the
 and log in. If you are not registered to Member Online, you will need your
                                                                              GEMS Network page, click ‘Find a Network Provider’
 member number, identity number and a unique password to register.
                                                                                on the left-hand menu. Now simply fill in the fields
                                                                               provided. Alternatively, you can contact the GEMS
                                                                                Call Centre on 0860 00 4367 or send an email to
                                                                                              enquiries@gems.gov.za.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Glossary

Understand this frequently used medical scheme terminology to know your benefits better.

A    ACDL:                                                                        DTP:
     Additional Chronic Disease List. A list of chronic diseases the Scheme       Diagnosis and Treatment Pairs are a list of the 270 PMB conditions in
     covers in addition to the CDL conditions.                                    the Medical Schemes Act linked to the broad treatment definition. A
                                                                                  list of these is available on www.gems.gov.za under the Member tab
B    Benefit option:                                                              on the Prescribed Minimum Benefits page.
     Each of the six GEMS benefit options – Sapphire, Beryl, Ruby,
     Emerald Value, Emerald and Onyx – has a different range of               G   GP:
     healthcare benefits.                                                         General Practitioner. A doctor based in the community who treats
                                                                                  patients with minor or chronic illnesses and refers those with serious
     Benefit schedule:                                                            conditions to a hospital.
     A listing of the benefits provided for by each benefit option.
                                                                              I   ICD-10 code:
C    CDL:                                                                         ICD-10 code stands for International Classification of Diseases and
     Chronic Disease List. A list of the 26 specific chronic diseases             Related Health Problems (10th revision). It is a coding system that
     schemes need to provide a minimum level of cover for, as stated by           translates the written description of medical and health information
     law.                                                                         into standard codes. These codes are used by the Scheme and
                                                                                  healthcare providers to identify your condition.
     CT and MRI scans:
     Specialised and more advanced type of X-rays.                            M   MEL:
     DMP:                                                                         Medicine Exclusion List. A list of medicines that GEMS does not
D    DMP:                                                                         cover.
     Disease Management Programme. Specific care programmes to help
     members manage various chronic diseases and conditions.                      MPL:
                                                                                  Medicine Price List. A reference list we use to work out the prices of
     DSP:                                                                         groups of medicines.
     Designated Service Provider. A healthcare provider the Scheme has
     an agreement with to provide Prescribed Minimum Benefits (PMBs) to
     members at specific prices.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Glossary cont.                                                                 Stay informed

P   PDF:                                                                     Please keep us updated with your latest contact details to make
    Professional Dispensing Fee. A maximum fee that a pharmacist or          sure that we can keep you informed at all times.
    dispensing doctor may charge for their services, as set out in South
    African law.                                                             Check that we have your current information by sending an email to
                                                                             enquiries@gems.gov.za or signing in and updating your details via
    PMBs:                                                                    Member Online at www.gems.gov.za
    Prescribed Minimum Benefits. Basic benefits that all medical
    schemes in South Africa must cover according to the law.

    Pre-authorisation request (PAR):
    The process of informing GEMS of a planned procedure before
    the event so that we can assess your benefit entitlement.
    Pre-authorisation must be obtained at least 48 hours before the
    event. In emergency cases, authorisation must be obtained within
    one working day after the event. Failing to get authorisation will
    incur a co-payment of R1 000 per admission to hospital.

S   Scheme rate:
    The price agreed to by the Scheme for the payment of healthcare
    services provided by healthcare providers to members of the
    Scheme. 100% Scheme rate means the full amount GEMS has
    agreed to pay for the service.

    SEP:
    Single Exit Price. The one price that a medicine manufacturer or
    importer charges for medicine to all its pharmacies. This price is set
    out in South African law.

T   TTO:
    Treatment Taken Out. The medicine you receive when you are
    discharged from hospital. Usually lasts for 7 days.
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
Contact GEMS

               Call:                                                                               Email:
               0860 00 4367                                                                        enquiries@gems.gov.za
                                                                                                   Complaints:
                                                                                                   complaints@gems.gov.za
              Website:                                                                             Compliments:
              www.gems.gov.za                                                                      compliments@gems.gov.za

              Fax:
              0861 00 4367
                                                                                                   Postal address:
                                                                                                   GEMS, Private Bag X782, Cape
                                                                                                   Town, 8000
              Or find us on
              Facebook

                                                                                         The GEMS Member App is available for
                                                                                                free download from:

Disclaimer

This brochure contains a summary of medical benefits and contribution costs offered by GEMS for 2018. Should a dispute arise, the registered Rules of the Scheme will
apply. The registered Rules of the Scheme are available on the GEMS website at www.gems.gov.za, under About Us. You may also contact us directly to request a copy.

                                                                                                                                Working towards a healthier you
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
RUBY – In-Hospital Benefits
 Prescribed minimum benefits (PMBs) – Unlimited, subject to PMB legislation • Service provided by DSP • PMBs override all benefit limitations
 Yearly hospital benefit (public hospitals, GEMS-approved private hospitals, registered unattached theatres, day clinics and psychiatric facilities) – Unlimited • Services rendered by DSP • Includes accommodation in a general ward, high care ward and intensive care unit (ICU),
 theatre fees, medicines, materials and hospital equipment (including bone cement for prostheses) and neonatal care • Accommodation in private ward subject to motivation by attending practitioner • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Alcohol and drug dependencies – Subject to pre-authorisation and managed care
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, orthoptists, acupuncturists and Chinese medicine practitioners • Limited to PMSA and block benefit
 Alternatives to hospitalisation (sub-acute hospitals and private nursing) – Unlimited • Excludes frail care and recuperative holidays • Includes physical rehabilitation for approved conditions and home nursing                      – Hospice • Unlimited, subject to PMB legislation
 Blood transfusion – Unlimited, subject to PMB legislation • Includes cost of blood, blood equivalents, blood products and transport thereof • Includes erythropoietin
 Breast reduction – No benefit, unless PMB
 Dental services (conservative, restorative and specialised) – Subject to list of approved services and use of day theatres • General anaesthesia and conscious sedation subject to managed care rules • Only applicable for beneficiaries with severe trauma, impacted third molars or under
 the age of 6 years • Lingual and labial frenectomies under general anaesthesia for beneficiaries under the age of 8 years, subject to managed healthcare programme • Professional fees subject to shared limit with out-of-hospital dentistry benefit of R3 200 per beneficiary per year • Excludes
 osseo-integrated implants, all implant-related procedures and orthognathic surgery
 Emergency services (casualty department) – Paid from out-of-hospital GP services for non-PMB and unauthorised events
 GP services – Consultations and visits • Reimbursement according to Scheme-approved tariff file, applicable to both caesarian delivery and non-caesarian delivery
 Maternity (hospital, home birth and accredited birthing unit (public hospitals and designated private hospitals)) – Subject to registration on the Maternity Programme prior to admission • Unlimited, subject to PMB legislation • Elective caesarian may be subject to second opinion
 • Includes midwife services • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Medical technologists – Unlimited
 Mental health – Accommodation, theatre fees, medicine, hospital equipment, professional fees of GPs, Psychiatrists and Psychologists • Limited to R17 639 per family per year • Maximum of 3 days’ hospitalisation by GP • Limited to 1 individual psychologist consultation and 1 group psychologist
 consultation per day • Educational and industrial psychologists excluded • All limits are subject to PMBs
 Oncology (chemo and radiotherapy) – In and out of hospital • Includes medicine and materials • Limit of R317 522 per family per year • Sub-limit of R240 004 per family per year for biological and similar specialised medicines • Includes cost of pathology, related radiology benefit, medical
 technologists and oncology medicines • Subject to MPL • Erythropoietin included in blood transfusion benefit • Excludes new chemo-therapeutic medicines that have not demonstrated a survival advantage of more than 3 months in advanced and metastatic solid organ malignant tumours unless
 pre-authorised
 Organ and tissue transplants – Subject to clinical guidelines used in public facilities • Includes materials • Limited to R587 996 per beneficiary per year • Limit includes all costs associated with transplant, including immuno-suppressants • Authorised erythropoietin included in blood
 transfusion benefit • Organ harvesting limited to South Africa, except in the case of corneal grafts • Sub-limit of R19 960 per beneficiary per year for corneal grafts (imported corneal grafts subject to managed care rules)
 Pathology – Unlimited • Subject to pathology tests being related to admission diagnosis • Managed care rules apply
 Physiotherapy – Limited to R4 757 per beneficiary per year                   – Post-hip, knee and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within
 60 days of surgery
 Prostheses – Covers prostheses and surgically implanted internal devices, including all temporary prostheses, or/and all temporary or permanent devices used to assist with the guidance, alignment or delivery of internal prostheses and devices • Shared with medical and surgical appliances
 as well as external prostheses benefit of R40 010 per family per year • Scheme may obtain competitive quotes or arrange supply of prostheses • Bone cement paid from in-hospital benefit • Shared sub-limit with out-of-hospital prosthetics and appliances of R4 394 for foot orthotics and
 prosthetics with a sub-limit of R1 255 for orthotic shoes, foot inserts and levelers per beneficiary per year • R500 for crutches per beneficiary per year • R5 500 for wheelchairs per beneficiary per year • R8 000 per hearing aid per beneficiary per year • Foot orthotics and prosthetics subject
 to formulary • Subject to internal and external devices being related to admission diagnosis and procedure • Subject to PMBs
 Radiology (advanced) – Shared with out-of-hospital advanced radiology limit of R21 166 per family per year • Specific authorisation (in addition to hospital pre-authorisation) required for angiography, CT scans, MDCT, coronary angiography, MUGA scans, PET scans, MRI scans and radio-
 isotope studies
 Radiology (basic) – Unlimited • Managed care rules apply
 Renal dialysis – Subject to clinical guidelines used in public facilities • In hospital • Includes materials and related pathology tests • Limited to R251 993 per beneficiary per year for chronic dialysis • Acute dialysis included in the in-hospital benefit • Includes cost of pathology, radiology,
 medical technologists and immuno-suppressants • Erythropoietin included in blood transfusion benefit
 Specialist services – 100% of Scheme Rate for non-network specialists • 130% of Scheme Rate for established network specialists • Consultations and visits • Unlimited • Reimbursement according to Scheme-approved tariff file
 Surgical procedures (including maxillo-facial surgery) – Unlimited • Excludes osseo-integrated implants, all implant related procedures and orthognathic surgery • Includes hospital procedures performed in practitioners’ rooms

Key:
  Pre-authorisation is needed                    100% of Scheme rate                    100% of cost, subject to PMB legislation                           Subject to managed care rules                          Limited to PMBs
Ruby Benefit Guide Your 2018 - Passionate about your health - GEMS
RUBY – Out-of-Hospital Benefits
  Personal Medical Savings Account (PMSA) – Excludes PMB claims • 20% of annual gross contributions made by member during the financial year • Benefits pro-rated from join date
  Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, orthoptists, acupuncturists, and Chinese medicine practitioners • Limited to PMSA and block benefit
  Audiology, occupational therapy and speech therapy – Limited to PMSA and block benefit
                  SAPPHIRE
  Block benefit (day-to-day benefit)–– Claims
                                       In-Hospital         Benefits
                                              paid against this benefit once PMSA limit is reached • Limited to R1 671 per family per year • Benefit is pro-rated from join date
 SAPPHIRE         –– In-Hospital
                     In-Hospital
                 Prescribed
 Circumcision – Global
 SAPPHIRE                     minimum
                       fee of R1         Benefits
                                         Benefits
                                 421 per benefits  (PMBs)
                                         beneficiary, which –includes
                                                               R208 237    per family
                                                                      all related costsper annum, subjectcare
                                                                                        of post-procedure to PMB  legislation
                                                                                                              within month of•procedure
                                                                                                                               Service provided
                                                                                                                                         • Out ofbyhospital
                                                                                                                                                     DSP •only
                                                                                                                                                            PMBs override all benefit limitations
   Contraceptives (oral,
 Prescribed                                insertables,
                               Yearlybenefitshospital(PMBs)       injectables
                                                               benefit        (public       and       dermal)GEMS-approved
                                                                                               hospitals,              –per Subject         to PMSA      private       hospitals, registered                    unattached       by theatres,            dayoverride
                                                                                                                                                                                                                                                               clinics andbenefit    psychiatric           facilities) – Includes accommodation in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
  Prescribed minimum minimum   and       benefitsequipment
                                        hospital           (PMBs) ––(includingR208
                                                                              R208 237     237bone    per
                                                                                                      per family
                                                                                                            family
                                                                                                            cement       per        annum,
                                                                                                                              forannum,
                                                                                                                                      prostheses)
                                                                                                                                                  subject
                                                                                                                                                  subject     to PMB
                                                                                                                                                                   PMB legislation
                                                                                                                                                          andtoneonatal       legislation
                                                                                                                                                                                   care with
                                                                                                                                                                                                •• Service
                                                                                                                                                                                           • Service Service      provided
                                                                                                                                                                                                                  provided
                                                                                                                                                                                                               provided      byby  DSP
                                                                                                                                                                                                                                      DSP
                                                                                                                                                                                                                                      DSP     • PMBs
                                                                                                                                                                                                                                           •of•Chronic        override all
                                                                                                                                                                                                                                                    PMBs medicine           allprovided
                                                                                                                                                                                                                                                                                  benefit by    limitations
                                                                                                                                                                                                                                                                                                limitations
                                                                                                                                                                                                                                                                                                     chronic     DSP • Subject toforyearly               hospital      limitdentures
                                                                                                                                                                                                                                                                                                                                                                               of R208•237       per family        per year         •conscious
                                                                                                                                                                                                                                                                                                                                                                                                                                      TTO limited         to 7 days       • No   limit per maternity confinement
   Dental
 Yearly       services
            hospital            (conservative
                             benefit        (public          and
                                                           hospitals,restorativeGEMS-approved  dentistry           including                acute      medicine)            –  Shared               in-hospital        dentistry     limit        R3    200    per  beneficiary          per    year    • No   pre-authorisation                 ametal   base partial                      General       anaesthesia        and                     sedation       require   pre-authorisation
  Yearly
   and   arehospital
               subject       benefit
                             toevent,
                                  managed    (public
                                            but   subject
                                                   care    hospitals,
                                                            rulesto yearly
                                                                      (only      GEMS-approved
                                                                                   hospital limit
                                                                                applicable             to    and private
                                                                                                                     private
                                                                                                                      registration
                                                                                                           beneficiaries
                                                                                                                                        hospitals,
                                                                                                                                        hospitals,
                                                                                                                                       with   on
                                                                                                                                               severe
                                                                                                                                                          registered
                                                                                                                                                          registered
                                                                                                                                                    Scheme’s
                                                                                                                                                          trauma,     Maternity unattached
                                                                                                                                                                                unattached
                                                                                                                                                                         impacted      Programme
                                                                                                                                                                                         third
                                                                                                                                                                                                       theatres,
                                                                                                                                                                                                        theatres,
                                                                                                                                                                                                    molars    • or       day
                                                                                                                                                                                                                         daythe
                                                                                                                                                                                                                  Co-payment
                                                                                                                                                                                                                      under
                                                                                                                                                                                                                                clinics
                                                                                                                                                                                                                                clinicsof R1
                                                                                                                                                                                                                                     age
                                                                                                                                                                                                                                            and
                                                                                                                                                                                                                                             and
                                                                                                                                                                                                                                            of    000
                                                                                                                                                                                                                                                   8
                                                                                                                                                                                                                                                       psychiatric
                                                                                                                                                                                                                                                       psychiatric
                                                                                                                                                                                                                                                          per •admission
                                                                                                                                                                                                                                                      years)       Lingual
                                                                                                                                                                                                                                                                           facilities)
                                                                                                                                                                                                                                                                           facilities)         –– Includes
                                                                                                                                                                                                                                                                                   if pre-authorisation
                                                                                                                                                                                                                                                                                  and    labial    Includes
                                                                                                                                                                                                                                                                                                    frenectomies
                                                                                                                                                                                                                                                                                                                 accommodation
                                                                                                                                                                                                                                                                                                                    notunder
                                                                                                                                                                                                                                                                                                                          obtained
                                                                                                                                                                                                                                                                                                                 accommodation     general
                                                                                                                                                                                                                                                                                                                                            in    a general
                                                                                                                                                                                                                                                                                                                                                    general ward,
                                                                                                                                                                                                                                                                                                                                            in anaesthesia        ward,
                                                                                                                                                                                                                                                                                                                                                                    for
                                                                                                                                                                                                                                                                                                                                                                           high
                                                                                                                                                                                                                                                                                                                                                                           high care
                                                                                                                                                                                                                                                                                                                                                                                   care ward
                                                                                                                                                                                                                                                                                                                                                                          beneficiaries  ward
                                                                                                                                                                                                                                                                                                                                                                                           under
                                                                                                                                                                                                                                                                                                                                                                                                 and
                                                                                                                                                                                                                                                                                                                                                                                                 andtheintensive
                                                                                                                                                                                                                                                                                                                                                                                                         intensive
                                                                                                                                                                                                                                                                                                                                                                                                            age    of  8
                                                                                                                                                                                                                                                                                                                                                                                                                        care
                                                                                                                                                                                                                                                                                                                                                                                                                        care
                                                                                                                                                                                                                                                                                                                                                                                                                          years,
                                                                                                                                                                                                                                                                                                                                                                                                                                  unit  (ICU),
                                                                                                                                                                                                                                                                                                                                                                                                                                  unitsubject
                                                                                                                                                                                                                                                                                                                                                                                                                                        (ICU), to theatre
                                                                                                                                                                                                                                                                                                                                                                                                                                                  theatre
                                                                                                                                                                                                                                                                                                                                                                                                                                                      managed
                                                                                                                                                                                                                                                                                                                                                                                                                                                               fees,    medicines,
                                                                                                                                                                                                                                                                                                                                                                                                                                                               fees,healthcare        materials
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        medicines,programme
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      materials
 and
  and   hospital      equipment
        hospitalosseo-integrated
                      equipment            (including
                                           (including         bone
                                                              bone      cement
                                                                        cement           for
                                                                                         for    prostheses)
                                                                                                prostheses)             and
                                                                                                                        and        neonatal
                                                                                                                                   neonatal        care
                                                                                                                                                   care    •• Service
                                                                                                                                                              Service         provided
                                                                                                                                                                               provided      by
                                                                                                                                                                                             by     DSP
                                                                                                                                                                                                    DSP      •• Chronic
                                                                                                                                                                                                                 Chronic      medicine
                                                                                                                                                                                                                               medicine       provided
                                                                                                                                                                                                                                               provided        by
                                                                                                                                                                                                                                                               by   chronic
                                                                                                                                                                                                                                                                    chronic        DSP
                                                                                                                                                                                                                                                                                   DSP     •• Subject
                                                                                                                                                                                                                                                                                               Subject      to
                                                                                                                                                                                                                                                                                                             to  yearly
                                                                                                                                                                                                                                                                                                                 yearly    hospital
                                                                                                                                                                                                                                                                                                                           hospital      limit
                                                                                                                                                                                                                                                                                                                                         limit    of
                                                                                                                                                                                                                                                                                                                                                  of  R208
                                                                                                                                                                                                                                                                                                                                                      R208     237
                                                                                                                                                                                                                                                                                                                                                               237      per
                                                                                                                                                                                                                                                                                                                                                                        per   family
                                                                                                                                                                                                                                                                                                                                                                              family   per
                                                                                                                                                                                                                                                                                                                                                                                       per  year
                                                                                                                                                                                                                                                                                                                                                                                            year   •• TTO
                                                                                                                                                                                                                                                                                                                                                                                                        TTO    limited
                                                                                                                                                                                                                                                                                                                                                                                                                limited     to
                                                                                                                                                                                                                                                                                                                                                                                                                            to   77 days
                                                                                                                                                                                                                                                                                                                                                                                                                                     days    •• No
                                                                                                                                                                                                                                                                                                                                                                                                                                                 No   limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                      limit   per
                                                                                                                                                                                                                                                                                                                                                                                                                                                               per   maternity
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     maternity     confinement
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   confinement
   • Excludes
 event,   but    subject       Alcohol
                                to   yearly     and
                                                hospitaldruglimit
                                                   implants,       dependencies
                                                                    all  implant-related
                                                                         and     registration      – Subject
                                                                                                         procedures
                                                                                                          on          to PMBs,
                                                                                                               Scheme’s          and      orthognathic
                                                                                                                                           pre-authorisation,
                                                                                                                                       Maternity              surgery
                                                                                                                                                        Programme             •  200%
                                                                                                                                                                           managed
                                                                                                                                                                              •  Co-paymentof    Scheme
                                                                                                                                                                                           care protocolsof  R1 Rate
                                                                                                                                                                                                                   000   for treatment
                                                                                                                                                                                                                       andpertheadmission     of
                                                                                                                                                                                                                                    use of a DSP    bony
                                                                                                                                                                                                                                                    if      impactions
                                                                                                                                                                                                                                                        pre-authorisation     of    third
                                                                                                                                                                                                                                                                                      not    molars
                                                                                                                                                                                                                                                                                             obtained    under     conscious        sedation       in doctors’      rooms      • Panoramic      X-rays      limited    to  1  X-ray     every     3  years     per   beneficiary    • 4  bitewing
  event,
   X-raysbut persubject
                  beneficiary   to yearly
                                        per yearhospital        limit and
                                                        • Fluoride               registration
                                                                           treatment            excluded  on Scheme’s
                                                                                                                 for beneficiaries     Maternity  older Programme
                                                                                                                                                           than 16 years      • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Alcohol      and              Allied health services                       – Includes             chiropractors,               dieticians,         homeopaths,             podiatrists,      phytotherapists,              social workers, orthoptists, acupuncturists and Chinese medicine practitioners • Limited to PMBs • Subject to referral by network GP and services being related to admission diagnosis
  Alcohol
   Emergency  and drug drug dependencies
                       assistance  dependencies
                                              (road and– air)
                                                               – Subject
                                                                  Subject         to
                                                                                  to PMBs,
                                                                           – Subject    PMBs,  to use
                                                                                                      pre-authorisation,
                                                                                                      pre-authorisation,
                                                                                                           of emergency services
                                                                                                                                            managed
                                                                                                                                            managed         care protocols
                                                                                                                                                        DSPcare
                                                                                                                                                                                      and
                                                                                                                                                                                      and the
                                                                                                                                                                      protocols subject
                                                                                                                                                               • Unlimited,                  thetouse use
                                                                                                                                                                                                        PMB
                                                                                                                                                                                                             of  aa DSP
                                                                                                                                                                                                              of legislation
                                                                                                                                                                                                                      DSP
 Allied
  Allied   health
           health       services
                        services          –– Includes          chiropractors,             dieticians,         homeopaths, podiatrists,                        phytotherapists,             social        workers,       orthoptists,       acupuncturists and               Chinese          medicine        practitioners        •• Limited       to PMBs       •• Subject      to referral   by  network
                                                                                                                                                                                                                                                                                                                                                                                                   network GP           and     services      being     related to      admission     diagnosis
   General      Practitioner             (GP)
                               Alternatives       services
                                              Includes              – Consultations,
                                                               chiropractors,
                                                         to hospitalisation               dieticians, visits homeopaths,
                                                                                               (sub-acute      and hospitals
                                                                                                                        all other services  podiatrists,
                                                                                                                                              and private     phytotherapists,
                                                                                                                                                         • Limited         to PMSA
                                                                                                                                                                    nursing)               social
                                                                                                                                                                                         and
                                                                                                                                                                                    – Subject     block  workers,
                                                                                                                                                                                                        to              orthoptists,
                                                                                                                                                                                                             benefithospital
                                                                                                                                                                                                            yearly       • Benefitlimit isacupuncturists
                                                                                                                                                                                                                                            pro-rated
                                                                                                                                                                                                                                             and sub-limit   from of and    Chinese
                                                                                                                                                                                                                                                                      joinR20
                                                                                                                                                                                                                                                                            date   823       medicine
                                                                                                                                                                                                                                                                                      • Reimbursement
                                                                                                                                                                                                                                                                                           per    family per practitioners
                                                                                                                                                                                                                                                                                                                    at 200%
                                                                                                                                                                                                                                                                                                                   year            ofLimited
                                                                                                                                                                                                                                                                                                                          • Excludes   Schemefrailtocare
                                                                                                                                                                                                                                                                                                                                                       PMBs
                                                                                                                                                                                                                                                                                                                                                      Rate           Subjecthome
                                                                                                                                                                                                                                                                                                                                                            •forIncludes
                                                                                                                                                                                                                                                                                                                                                                   diagnostic    toprocedures
                                                                                                                                                                                                                                                                                                                                                                                    referral
                                                                                                                                                                                                                                                                                                                                                                                       nursing by performed       GP    and
                                                                                                                                                                                                                                                                                                                                                                                                                   –inHospice   services
                                                                                                                                                                                                                                                                                                                                                                                                                         doctors’     •rooms
                                                                                                                                                                                                                                                                                                                                                                                                                                          100%being  of related
                                                                                                                                                                                                                                                                                                                                                                                                                                                   instead         intohospital
                                                                                                                                                                                                                                                                                                                                                                                                                                                         cost,ofsubject admission
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             to PMBdiagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       legislation
   GP network extender         Blood        benefit
                                            transfusion   – For –beneficiaries
                                                                        Includes          costwith   of  chronic
                                                                                                         blood,        conditions
                                                                                                                     blood                   registered
                                                                                                                                    equivalents,              on the
                                                                                                                                                          blood            disease
                                                                                                                                                                     products       and management
                                                                                                                                                                                            transport            programme • 1 additional consultation at network GP once PMSA and block benefit is exhausted
                                                                                                                                                                                                               thereof
 Alternatives
  Alternatives to      to hospitalisation
                             hospitalisation (sub-acute    (sub-acute hospitals    hospitals and         and private
                                                                                                                 private nursing)    nursing) –– Subject Subject to    to yearly
                                                                                                                                                                             yearly hospital
                                                                                                                                                                                       hospital limit  limit andand sub-limit
                                                                                                                                                                                                                       sub-limit of   of R20
                                                                                                                                                                                                                                          R20 823   823 perper family
                                                                                                                                                                                                                                                                 family per per yearyear •• Excludes
                                                                                                                                                                                                                                                                                                  Excludes frailfrail care
                                                                                                                                                                                                                                                                                                                       care •• Includes
                                                                                                                                                                                                                                                                                                                                   Includes home  home nursing
                                                                                                                                                                                                                                                                                                                                                           nursing                    –– Hospice
                                                                                                                                                                                                                                                                                                                                                                                         Hospice •• 100%    100% of    of cost,
                                                                                                                                                                                                                                                                                                                                                                                                                          cost, subject
                                                                                                                                                                                                                                                                                                                                                                                                                                     subject to  to PMB
                                                                                                                                                                                                                                                                                                                                                                                                                                                     PMB legislation
                                                                                                                                                                                                                                                                                                                                                                                                                                                              legislation
   HIV infection, AIDS         Breast and reduction
                                               related illness    –blood,   – Includes 1 consultation for diagnosis and initial counselling • Subject to PMBs and managed care • Pre-exposure prophylaxis included for high risk beneficiaries
                                                                     No benefit
 Blood     transfusion             –  Includes         cost     of               blood        equivalents,
  Blood transfusion – Includes cost of blood, blood equivalents, blood products and transport thereof                 blood          products        and    transport         thereof
   Infertility – Subject to use of DSP
 Breast      reduction         Dental
                                 –– No        services (conservative, restorative and specialised) – Only applicable to beneficiaries with severe trauma, impacted third molars or under the age of 6 years • Subject to yearly hospital limit and out-of-hospital dentistry limit • Excludes osseo-integrated implants, all implant
                                           benefit
  Breast
   Maternity reduction
                   (ante-related  andNo post-natal
                                           benefit
                                              procedures,       care)       – 100% of
                                                                    orthognathic                   Scheme
                                                                                              surgery         andRate           paid fromdentistry
                                                                                                                       specialised                risk, if registered
                                                                                                                                                              • SubjectontoMaternity list of approved  Programme  services • Subject
                                                                                                                                                                                                                                and use    to:ofMaternity
                                                                                                                                                                                                                                                     day theatresProgrammeand DSP      protocols
                                                                                                                                                                                                                                                                                           hospitals    and processes, Managed Care Protocols and PMBs                                                    OR 100% of Scheme Rate paid from PMSA, if not registered
 Dental
  Dental     services         (conservative,
             services Programme
   on the Maternity           (conservative,               restorative
                                                            restorative
                                                    • Subject        to PMBs       and
                                                                                   and specialised)     • (Kindly––contact
                                                                                             specialised)                    Only
                                                                                                                             Only applicable
                                                                                                                                           GEMS to obtain
                                                                                                                                        applicable        to
                                                                                                                                                          to beneficiaries
                                                                                                                                                                      more detailwith
                                                                                                                                                              beneficiaries             on severe
                                                                                                                                                                                      with                  trauma,
                                                                                                                                                                                                            trauma, impacted
                                                                                                                                                                                              the consultations
                                                                                                                                                                                              severe                         and benefits
                                                                                                                                                                                                                          impacted        third
                                                                                                                                                                                                                                          thirdthat molars
                                                                                                                                                                                                                                                    molarsmayor orbeunder
                                                                                                                                                                                                                                                                       funded
                                                                                                                                                                                                                                                                    under       the    age
                                                                                                                                                                                                                                                                                       age of
                                                                                                                                                                                                                                                                                theunder      ofthe66 GEMS
                                                                                                                                                                                                                                                                                                       years
                                                                                                                                                                                                                                                                                                       years ••Maternity
                                                                                                                                                                                                                                                                                                                   Subject      to
                                                                                                                                                                                                                                                                                                                                to yearly
                                                                                                                                                                                                                                                                                                                                     yearly hospital
                                                                                                                                                                                                                                                                                                                    Subject Programme)          hospital limit
                                                                                                                                                                                                                                                                                                                                                            limit andand out-of-hospital
                                                                                                                                                                                                                                                                                                                                                                           out-of-hospital dentistry
                                                                                                                                                                                                                                                                                                                                                                                                 dentistry limit limit •• Excludes
                                                                                                                                                                                                                                                                                                                                                                                                                            Excludes osseo-integrated
                                                                                                                                                                                                                                                                                                                                                                                                                                            osseo-integrated implants,  implants, allall implant
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         implant
 related    procedures,        Emergency
                                   orthognathic        services
                                                           surgery       (casualty
                                                                          and specialised      department)dentistry        –  •• Subject         to list
  related
   Medical  procedures,
                and surgical        orthognathic
                                            appliances     surgeryandand           specialised
                                                                           prostheses                     dentistryhearing
                                                                                                      – Includes                    Subject           list of
                                                                                                                                                           of approved
                                                                                                                                            aids,towheelchairs,approved          services
                                                                                                                                                                                 services
                                                                                                                                                                            mobility    scooters,
                                                                                                                                                                                                 and
                                                                                                                                                                                                  and use use
                                                                                                                                                                                                           oxygen
                                                                                                                                                                                                                 of
                                                                                                                                                                                                                 of day
                                                                                                                                                                                                                      day   theatres      and
                                                                                                                                                                                                                                          and DSP
                                                                                                                                                                                                                            theatresnebulisers,
                                                                                                                                                                                                                        cylinders,                  DSP hospitals
                                                                                                                                                                                                                                                           hospitals
                                                                                                                                                                                                                                                           glucometers, colostomy kits, diabetic equipment, foot orthotics and external prostheses • In and out of hospital • Shared limit with in-hospital internal
 Emergency
   prostheses ofservices
  Emergency             R40GP
                      services    010services
                                         per family– department)
                                       (casualty
                                        (casualty
                                                            Consultations
                                                           department)
                                                           per    year • Sub-limit    ––and visitsof R15   • Subject
                                                                                                               611 per to              yearly
                                                                                                                                  family     perhospital
                                                                                                                                                    year forlimit
                                                                                                                                                                medical • Reimbursement
                                                                                                                                                                                and surgical appliances   according• Sharedto Scheme-approved                   tariff file for
                                                                                                                                                                                                                                       sub-limit with in-hospital                     maternityofconfinement,
                                                                                                                                                                                                                                                                                  prosthetics             R4 394 for foot    applicable
                                                                                                                                                                                                                                                                                                                                  orthoticstoand    both   caesarianwith
                                                                                                                                                                                                                                                                                                                                                       prosthetics         anda non-caesarian
                                                                                                                                                                                                                                                                                                                                                                                   sub-limit of R1 255   delivery
                                                                                                                                                                                                                                                                                                                                                                                                               for orthotic shoes, foot inserts and levelers per beneficiary
 GPper  year
      services •  R500–        Maternity
                              for    crutches
                          Consultations             (hospital,
                                                     per
                                                    and     beneficiary
                                                             visits   •home      per
                                                                           Subject  birth year
                                                                                            to    and
                                                                                                   •
                                                                                                 yearly R5 accredited
                                                                                                             500
                                                                                                             hospital  for      limit birthing
                                                                                                                                wheelchairs
                                                                                                                                         •           unit
                                                                                                                                                     per
                                                                                                                                             Reimbursement   (public
                                                                                                                                                            beneficiary      hospitals
                                                                                                                                                                                per
                                                                                                                                                                         according    year to and
                                                                                                                                                                                              •     R8   designated
                                                                                                                                                                                                         000
                                                                                                                                                                                                 Scheme-approved per         private
                                                                                                                                                                                                                        hearing      aid
                                                                                                                                                                                                                                 tariff    hospitals))
                                                                                                                                                                                                                                          per
                                                                                                                                                                                                                                         file  for beneficiary
                                                                                                                                                                                                                                                       maternity –  per
                                                                                                                                                                                                                                                                    Subjectyear
                                                                                                                                                                                                                                                                       confinement, •
                                                                                                                                                                                                                                                                                   to   Bilateral
                                                                                                                                                                                                                                                                                        registration   hearing
                                                                                                                                                                                                                                                                                                applicable  on   the
                                                                                                                                                                                                                                                                                                                 to aids   every
                                                                                                                                                                                                                                                                                                                       Maternity
                                                                                                                                                                                                                                                                                                                     both            36
                                                                                                                                                                                                                                                                                                                             caesarian    months
                                                                                                                                                                                                                                                                                                                                       Programme
                                                                                                                                                                                                                                                                                                                                              and      •  Diabetic
                                                                                                                                                                                                                                                                                                                                                           •   Elective
                                                                                                                                                                                                                                                                                                                                                      non-caesarian     accessories
                                                                                                                                                                                                                                                                                                                                                                             caesarian
                                                                                                                                                                                                                                                                                                                                                                              delivery   and
                                                                                                                                                                                                                                                                                                                                                                                           may appliances,
                                                                                                                                                                                                                                                                                                                                                                                                  be    subject    except
                                                                                                                                                                                                                                                                                                                                                                                                                     to secondfor glucometers,            to be claimed infrom
                                                                                                                                                                                                                                                                                                                                                                                                                                       opinion • Hospitalisation                     the chronic
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 designated     private hospitals for
  GP   services
   medicine     benefit– Consultations
                              •post-discharge
                                   Scheme may       andobtainvisits competitive
                                                                       • Subjectfortoquotes
                                                            complications                        yearly for
                                                                                               newborns      hospital
                                                                                                                  foot
                                                                                                                  limited       limit
                                                                                                                                    to 6• weeks
                                                                                                                            orthotics        Reimbursement
                                                                                                                                              and prosthetics
                                                                                                                                                        • Includessubjectaccording
                                                                                                                                                                            midwife        to Scheme-approved
                                                                                                                                                                                      to services
                                                                                                                                                                                          formulary              Subject to tariff
                                                                                                                                                                                                          ••Co-payment           PMBs
                                                                                                                                                                                                                                    of R1file000for maternity
                                                                                                                                                                                                                                                       per admission   confinement,             applicable not
                                                                                                                                                                                                                                                                                if pre-authorisation             to both     caesarian and non-caesarian delivery
                                                                                                                                                                                                                                                                                                                       obtained
 Maternity
  Maternity       (hospital,
                  (hospital,          home         birth
                                      hometechnologists       and
                                                              and accredited
                                                   birthassessments,  accredited               birthing
                                                                                                birthing         unit
                                                                                                                 unit       (public
                                                                                                                            (public          hospitals
                                                                                                                                             hospitals        and
                                                                                                                                                              and      designated
                                                                                                                                                                        designated           private
                                                                                                                                                                                             private          hospitals))
                                                                                                                                                                                                              hospitals))–––Consultations,
                                                                                                                                                                                                                                     Subject
                                                                                                                                                                                                                                     Subject to     to registration
                                                                                                                                                                                                                                                         registration      on
                                                                                                                                                                                                                                                                           on the the    Maternity
                                                                                                                                                                                                                                                                                         Maternityand/or  Programme
                                                                                                                                                                                                                                                                                                          Programme           •• Elective
                                                                                                                                                                                                                                                                                                                                  Elective      caesarian
                                                                                                                                                                                                                                                                                                                                                caesarian      may
                                                                                                                                                                                                                                                                                                                                                                may and be
                                                                                                                                                                                                                                                                                                                                                                        be subject
                                                                                                                                                                                                                                                                                                                                                                              subject   to
                                                                                                                                                                                                                                                                                                                                                                                        to second
                                                                                                                                                                                                                                                                                                                                                                                           second        opinion
                                                                                                                                                                                                                                                                                                                                                                                                         opinionto••PMSAHospitalisation
                                                                                                                                                                                                                                                                                                                                                                                                                        Hospitalisation           in
                                                                                                                                                                                                                                                                                                                                                                                                                                                  in designated
                                                                                                                                                                                                                                                                                                                                                                                                                                                      designated         private
                                                                                                                                                                                                                                                                                                                                                                                                                                                                         private   hospitals   for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   hospitals and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               for
   Mental health             (Consultations,
                               Medical                                       –limited
                                                                                 Includes treatment            and/or             counselling    PMBsby    • GP,      Psychiatrist           and       Psychologist)                                         assessments,            treatments                     counselling       by GPs,       psychiatrists              psychologists     • Limited                         and 1 individual         psychologist       consultation
 post-discharge
  post-discharge          complications
                          complications              for
                                                     for   newborns
                                                           newborns            limited        to
                                                                                              to   66materials
                                                                                                        weeks
                                                                                                        weeks       •••Includes
                                                                                                                            Limited
                                                                                                                         Includes
                                                                                                                                            to
                                                                                                                                            midwife
                                                                                                                                            midwife
                                                                                                                                                              Subject
                                                                                                                                                          services
                                                                                                                                                          services        •• to   event pre-authorisation
                                                                                                                                                                              Co-payment
                                                                                                                                                                              Co-payment             of
                                                                                                                                                                                                      of  R1
                                                                                                                                                                                                          R1    000
                                                                                                                                                                                                                000     per
                                                                                                                                                                                                                        per   admission
                                                                                                                                                                                                                              admission        ifif pre-authorisation
                                                                                                                                                                                                                                                    pre-authorisation             not
                                                                                                                                                                                                                                                                                   not   obtained
                                                                                                                                                                                                                                                                                         obtained
   1 group psychologist consultation per day • Educational and industrial psychologists excluded • If offered as alternative to hospitalisation, then hospital benefits will apply • Limited to PMBs
 Medical       technologists   Mental– health               – Accommodation,                       theatre       fees, medicine,              to hospital      equipment, professional fees of General Practitioners, Psychiatrists and Psychologists • Subject to pre-authorisation and managed care protocols • Educational and industrial psychologists excluded • Limited to PMBs
  Medical      technologists
   Optical services                         – Includes
                                               Includes materials
                                  (eye examinations,            materialsframes,
                                                                                  •• Limited
                                                                                           lenses,
                                                                                        Limited         to  PMBs
                                                                                                            PMBs •• Subject
                                                                                                        to contact              lenses to
                                                                                                                                Subject            event
                                                                                                                                                   event pre-authorisation
                                                                                                                                              (permanent              or disposable) and acute medicine) – Subject to optical managed care programme • Limited to PMSA and block benefit • Limited to 1 eye examination per beneficiary per year • Benefit not pro-rated
                                                                                                                                                            pre-authorisation
 Mental
   • Framehealth
  Mental        sub-limit
              health      –– Accommodation,
                                  of R1 289 per beneficiary
                               Accommodation,                  theatre
                                                               theatre           • Post-cataract
                                                                             fees,
                                                                             fees,       medicine,
                                                                                         medicine, hospital     surgery,
                                                                                                            hospital                optical PMB
                                                                                                                                equipment,
                                                                                                                                equipment,               benefit limited
                                                                                                                                                     professional
                                                                                                                                                     professional           fees toof
                                                                                                                                                                            fees   of the    cost of
                                                                                                                                                                                       General
                                                                                                                                                                                        General            a bifocal lens
                                                                                                                                                                                                        Practitioners,
                                                                                                                                                                                                        Practitioners,             not more than
                                                                                                                                                                                                                               Psychiatrists
                                                                                                                                                                                                                               Psychiatrists           andR1     061 for both••lens
                                                                                                                                                                                                                                                             Psychologists                Subjectand to frame,     with a sub-limit
                                                                                                                                                                                                                                                                                                            pre-authorisation           andofmanaged
                                                                                                                                                                                                                                                                                                                                        and       R210 for care the frame
                                                                                                                                                                                                                                                                                                                                                                        protocols• Either  spectacles and
                                                                                                                                                                                                                                                                                                                                                                                      •• Educational          or contact
                                                                                                                                                                                                                                                                                                                                                                                                                    industrial lenses      will be funded
                                                                                                                                                                                                                                                                                                                                                                                                                                     psychologists               in a benefit
                                                                                                                                                                                                                                                                                                                                                                                                                                                           excluded               year,to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          •• Limited   tonot  both
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           PMBs
                               Oncology             (chemo          and       radiotherapy)
   • Includes tinted lenses up to 35% tint for albinism and proven photophobia, subject to pre-authorisation –    In    and         out     of  hospital      •    Includes        medicine            and
                                                                                                                                                                                              • Excludes       materials
                                                                                                                                                                                                                    variable•tint  Subject         to and
                                                                                                                                                                                                                                       and photochromic
                                                                                                                                                                                                                                                             Psychologists
                                                                                                                                                                                                                                                        clinical    guidelines            Subject       to  pre-authorisation                   managed         care     protocols       Educational         and    industrial
                                                                                                                                                                                                                                                                      lenses used in public facilities and MPL • Excludes new chemotherapeutic medicines that have not demonstrated a survival advantage of more than
                                                                                                                                                                                                                                                                                                                                                                                                                                     psychologists          excluded         Limited       PMBs
                               3 months in advanced and metastatic solid organ malignant tumours unless pre-authorised
   Orthopedic
 Oncology
  Oncology             Disease
                  (chemo
                  (chemo            and
                                    and  Management
                                             radiotherapy)
                                             radiotherapy)          Programme
                                                                          –– In
                                                                              In andand –out  out– Negotiated
                                                                                                       of
                                                                                                       of hospital
                                                                                                           hospital        rate       • Subjectmedicine
                                                                                                                               •• Includes
                                                                                                                                    Includes           to managed
                                                                                                                                                    medicine          andcare
                                                                                                                                                                      and           protocols
                                                                                                                                                                              materials
                                                                                                                                                                               materials              and processes
                                                                                                                                                                                               •• Subject
                                                                                                                                                                                                     Subject        to
                                                                                                                                                                                                                    to clinical
                                                                                                                                                                                                                        clinical     guidelines used              in
                                                                                                                                                                                                                                                                  in public        facilities       and
                                                                                                                                                                                                                                                                                                    and MPLMPL •• Excludes
                                                                                                                                                                                                                                                                                                                       Excludes new    new chemotherapeutic
                                                                                                                                                                                                                                                                                                                                                 chemotherapeutic medicines    medicines that that havehave notnot demonstrated
                                                                                                                                                                                                                                                                                                                                                                                                                       demonstrated aa survival    survival advantage
                                                                                                                                                                                                                                                                                                                                                                                                                                                                advantage of     of more
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    more than
 33Pathology
    months                     Organ         and      tissue transplants                         Subject        to pre-authorisation                    and clinical          guidelines         used     in public       facilitiesguidelines
                                                                                                                                                                                                                                        • Subjectused     to PMBs      public
                                                                                                                                                                                                                                                                         • Includesfacilitiesmaterials                                                                                                                                                                                       than
    months in   in –advanced
                        Limited toand
                     advanced           and PMSAmetastatic
                                                metastatic
                                                        and block   solid
                                                                    solid     organ
                                                                              organ•malignant
                                                                          benefit           malignant           tumours
                                                                                                                tumours unless
                                                                                             Includes liquid-based                   unless
                                                                                                                                         cytologypre-authorised
                                                                                                                                                 pre-authorised
                                                                                                                                                        pap smear
 Organ     and                 Pathology – Subject                     to yearly          hospital limit and clinical guidelines used in public facilities • Subject to PMBs • Includes materials
           and tissue
   Physiotherapy
  Organ             tissue    – transplants
                                  transplants
                                  Limited to PMSA        –– Subject
                                                                 and block
                                                             Subject        to
                                                                            to pre-authorisation
                                                                                    benefit – Post-hip,
                                                                                 pre-authorisation                   andknee    clinical  and     shoulderused
                                                                                                                                             guidelines           replacement             or revision
                                                                                                                                                                          in public facilities                   surgery
                                                                                                                                                                                                          • Subject            physiotherapy
                                                                                                                                                                                                                           to PMBs       • Includes• materials10 post-surgery physiotherapy visits (shared with in-hospital visits) up to a limit of R5 021 per beneficiary per event used within 60 days of surgery
 Pathology                     Physiotherapy                 –   Post-hip,          knee          and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within 60 days of surgery
  Pathology –– Subject Subject to     to yearly
                                           yearly hospital
                                                       hospital limitlimit
   Prescribed medicine
 Physiotherapy
  Physiotherapy             –– Prostheses
                                Post-hip, and injection
                                                  knee – Covers
                                                             and    material
                                                                        prostheses
                                                                     shoulder           –replacement
                                                                                                and surgically
                                                                                             Prescribed                      implantedsurgery
                                                                                                                 andoradministered
                                                                                                                      or revision
                                                                                                                                                 internal     devices, including
                                                                                                                                                    by a professional
                                                                                                                                                              physiotherapy                   all post-surgery
                                                                                                                                                                                  legally• entitled
                                                                                                                                                                                         • –10
                                                                                                                                                                                                     temporary
                                                                                                                                                                                                            to do soprostheses
                                                                                                                                                                                                                          •physiotherapy
                                                                                                                                                                                                                             Subject to   andMPL   allvisits
                                                                                                                                                                                                                                                         accompanying
                                                                                                                                                                                                                                                               MEL withtemporary
                                                                                                                                                                                                                                                         and (shared                  Acute medical
                                                                                                                                                                                                                                                                                   –out-of-hospital  or permanent
                                                                                                                                                                                                                                                                                                                conditions
                                                                                                                                                                                                                                                                                                              visits)
                                                                                                                                                                                                                                                                                                              visits) up
                                                                                                                                                                                                                                                                                                                           devices
                                                                                                                                                                                                                                                                                                                             to         used
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                                                                                                                                                                                                                                                                                                                             to aa394
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                                                                                                                                                                                                                                                                                                                                                       PMSA
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                                                                                                                                                                                                                                                                                                                                                              per  andthe     guidance,
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                                                                                                                                                                                                                                                                                                                                                                                           event               perdelivery
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                                                                                                                                                                                                                                                                                                                                                                                                                        60   for of
                                                                                                                                                                                                                                                                                                                                                                                                                         60R1days
                                                                                                                                                                                                                                                                                                                                                                                                                                      internal
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                                                                                                                                                                                                                                                                                                                                                                                                                                        of surgery  prostheses
                                                                                                                                                                                                                                                                                                                                                                                                                                                        medicine••Subject Subjecttotothe    yearly hospital limit and
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                                                                                                                                        maternitypaid vitamin
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                                                                                                                                                                       supplements   benefits10Chronic
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 Prostheses
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                                                                                                                                                      benefits          Sharedcovered sub-limits
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                                                                                                                                                                                                          with out-of-hospital
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                                                                                                                                                                                                                  out-of-hospital         prosthetics
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                                                                                                                                                                                                                                                                       appliances         of
                                                                                                                                                                                                                                                                                          of R4R4per394eventfor
                                                                                                                                                                                                                                                                                                      394    for foot
                                                                                                                                                                                                                                                                                                                  foot orthotics
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                                                                                                                                                                                                                                                                                                                                                prosthetics with   with aa sub-limit
                                                                                                                                                                                                                                                                                                                                                                             sub-limit of of R1
                                                                                                                                                                                                                                                                                                                                                                                             R1 255
                                                                                                                                                                                                                                                                                                                                                                                                  255 for  for orthotic
                                                                                                                                                                                                                                                                                                                                                                                                                orthotic shoes,
                                                                                                                                                                                                                                                                                                                                                                                                                              shoes, foot foot inserts
                                                                                                                                                                                                                                                                                                                                                                                                                                                 inserts and and levelers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    levelers per
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               per beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    beneficiary
 per
  per  year.
       year. Foot
               Foot orthotics
                        orthotics        and
                                         and prosthetics
                                                 prosthetics          subject to     to formulary             • R500
                                                                                                                  R500 for              crutches
                                                                                                                                        crutches per          beneficiary          per   year      •• R5
                                                                                                                                                                                                       R5 500500 for      wheelchairs
                                                                                                                                                                                                                           wheelchairs•per             beneficiary        per
                                                                                                                                                                                                                                                                          per year        • R4R4 500       per
                                                                                                                                                                                                                                                                                                           per hearing         aid
                                                                                                                                                                                                                                                                                                                               aid per     beneficiary
                                                                                                                                                                                                                                                                                                                                           beneficiary per          year    •• Subject    to
                                                                                                                                                                                                                                                                                                                                                                                          to internal      and
                                                                                                                                                                                                                                                                                                                                                                                                           and external          devices      being
                                                                                                                                                                                                                                                                                                                                                                                                                                              being related
                                                                                                                                                                                                                                                                                                                                                                                                                                                        related to      admission     diagnosis
   Preventative
 and    procedure        care
                         •• Subject  services
                               Radiology     to       – Payablesubject
                                                    (advanced)
                                                 PMBs                       – Subject
                                                                         from      risk    formulary
                                                                                                  to list of•Influenza
                                                                                             • Includes          approved         forvaccination,
                                                                                                                                        services        perHPVbeneficiary
                                                                                                                                                                   vaccination     perandyearPneumococcal             for vaccination          per     beneficiary
                                                                                                                                                                                                                                                  Influenza      vaccination     yearand• HPV       500
                                                                                                                                                                                                                                                                                                      vaccinationhearing(for female  per beneficiaries)      per     year to
                                                                                                                                                                                                                                                                                                                                                                limited         Subject
                                                                                                                                                                                                                                                                                                                                                                                1 per year   internal
                                                                                                                                                                                                                                                                                                                                                                                              unless indicated    external       devices
                                                                                                                                                                                                                                                                                                                                                                                                                         otherwise         • Pneumococcal            tovaccination
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        admission oncediagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             every
  and   procedure             Subject        to  PMBs
   5 years for beneficiaries at risk • Subject to managed care protocols and processes • Includes screening services provided by network pharmacies
 Radiology                     Radiology
                  (advanced) –– Subject             (basic)   to   –   Subject          to   yearly       hospital         limit      •   Includes       2  x 2D      ultrasound        scans         per   pregnancy
  Radiology
   Screening(advanced)
                     services – Serum          Subject        to list
                                                                  list of
                                                        cholesterol,     of approved
                                                                             approved
                                                                              bone density
                                                                                                  services
                                                                                                   services
                                                                                                         scan, pap smear (including liquid-based cytology), prostate specific antigen, glaucoma screening, serum glucose, occult blood test, Thyrotropin for neonatal hypothyroidism, mammogram and other screening according to evidence-based
 Radiology        (basic)      Renal        dialysis         – In hospitalscreening • Includes        testmaterials              and related     tariffpathology        tests     • Subject          to clinical
                                                                                                                                                                                                         servicesguidelines
                                                                                                                                                                                                                        provided inused           in public     facilities
  Radiology        (basic)•––Neonatal
   standard practice                  Subject        to
                                                     to yearly
                                                          yearly hospital
                                      Subject hypothyroidism         hospital limit  limit •• Includes
                                                                                                     IncludesTSH22(Thyrotropin)
                                                                                                                          xx 2D 2D ultrasound
                                                                                                                                       ultrasound        scans
                                                                                                                                                         scans•per
                                                                                                                                                         4507        per     pregnancy
                                                                                                                                                                       Includes
                                                                                                                                                                             pregnancyscreening                                           network         pharmacies
 Renal     dialysis
   Radiology                   Specialist
                           –– In
                    (advanced)                      services
                                             – Shared                 –    Consultations                and    visits      •     100%        of   Scheme       Rate       for   non-network             providers        •  130%       of  Scheme          Rate    for established             network       specialists
                                                                                                                                                                                                                                                                                                                   coronary• angiography,
                                                                                                                                                                                                                                                                                                                                   Subject to yearly          hospital
                                                                                                                                                                                                                                                                                                                                                                   scans,limitPET •scans,
                                                                                                                                                                                                                                                                                                                                                                                      Reimbursement            according          to Scheme-approved                tariff file
  Renal    dialysis            In hospital
                                    hospital      •• Includes
                                                       Includes        materials
                                                                       materials and
                                                              with in-hospital               advanced
                                                                                           and       related      pathology
                                                                                                     relatedradiology
                                                                                                                  pathology              tests
                                                                                                                                     limit
                                                                                                                                         tests    •• Subject
                                                                                                                                             of R21      166 per
                                                                                                                                                      Subject      to   clinical
                                                                                                                                                                    to family
                                                                                                                                                                        clinicalper  guidelines
                                                                                                                                                                                         year • Specific
                                                                                                                                                                                     guidelines          used
                                                                                                                                                                                                         used in       public
                                                                                                                                                                                                                       public facilities
                                                                                                                                                                                                                   inauthorisation        required for angiography,
                                                                                                                                                                                                                                  facilities                                          CT scans,         MDCT,                                          MUGA                                  MRI scans and            radio-isotope         studies
   Radiologyservices
 Specialist                    Surgical
                     (basic) –– X-rays           procedures
                                                     and softand         (including
                                                                    tissue       ultrasound      maxillo-facial                   surgery)          –  Subject       to  yearly     hospital        limit     •  Subject      to  case     management              •   Maxillo-facial           surgery      subject     to  yearly     sub-limit       of R20      823    per   family   •  Excludes        osseo-integrated            implants,        all implant-related        procedures and orthognathic
  Specialist      services     surgery
                                         Consultations
                                         Consultations            and      visits
                                                                           visits          100%scans
                                                                                     •• 100%             of
                                                                                                         of Scheme• 2 x Rate
                                                                                                             Scheme              2D
                                                                                                                                 Rateultrasound
                                                                                                                                           for
                                                                                                                                           for non-networkscans provided
                                                                                                                                                non-network            providersfor••by
                                                                                                                                                                       providers           130%
                                                                                                                                                                                           130%maternity of
                                                                                                                                                                                                         of SchemebenefitRate
                                                                                                                                                                                                              Scheme         • Subject
                                                                                                                                                                                                                            Rate    for      to PMSA network
                                                                                                                                                                                                                                    for established
                                                                                                                                                                                                                                         established           network specialists
                                                                                                                                                                                                                                                                             specialists •• Subject   Subject to  to yearly
                                                                                                                                                                                                                                                                                                                      yearly hospital
                                                                                                                                                                                                                                                                                                                                hospital limit limit •• Reimbursement
                                                                                                                                                                                                                                                                                                                                                         Reimbursement according    according to  to Scheme-approved
                                                                                                                                                                                                                                                                                                                                                                                                       Scheme-approved tariff          tariff file
                                                                                                                                                                                                                                                                                                                                                                                                                                               file
   Renal dialysis
 Surgical
  Surgical      procedures
                procedures    – Out(including
                                         of hospital •maxillo-facial
                                        (including              Includes materials
                                                             maxillo-facial                 surgery)
                                                                                            surgery)          –– Subject
                                                                                                     and related  Subject   pathology to
                                                                                                                                      to yearly
                                                                                                                                          yearlytests    • Subject
                                                                                                                                                     hospital
                                                                                                                                                     hospital       limitto••pre-authorisation,
                                                                                                                                                                   limit        Subject
                                                                                                                                                                                Subject to   to case           managed care•• protocols
                                                                                                                                                                                                    case management
                                                                                                                                                                                                              management               Maxillo-facial
                                                                                                                                                                                                                                       Maxillo-facial    and processes
                                                                                                                                                                                                                                                               surgery
                                                                                                                                                                                                                                                               surgery subject   • Limited
                                                                                                                                                                                                                                                                            subject         to     to PMBs
                                                                                                                                                                                                                                                                                            to yearly
                                                                                                                                                                                                                                                                                                 yearly          • Subject
                                                                                                                                                                                                                                                                                                           sub-limit
                                                                                                                                                                                                                                                                                                           sub-limit      of
                                                                                                                                                                                                                                                                                                                          of R20 to use
                                                                                                                                                                                                                                                                                                                               R20    823ofper
                                                                                                                                                                                                                                                                                                                                      823    pera Renal
                                                                                                                                                                                                                                                                                                                                                     familyDialysis
                                                                                                                                                                                                                                                                                                                                                     family   •• Excludes Network
                                                                                                                                                                                                                                                                                                                                                                   Excludes           DSP • If a non-network
                                                                                                                                                                                                                                                                                                                                                                                 osseo-integrated
                                                                                                                                                                                                                                                                                                                                                                                 osseo-integrated          implants,
                                                                                                                                                                                                                                                                                                                                                                                                           implants, all   provider       is voluntarily
                                                                                                                                                                                                                                                                                                                                                                                                                           all implant-related
                                                                                                                                                                                                                                                                                                                                                                                                                                 implant-related               used, a co-payment
                                                                                                                                                                                                                                                                                                                                                                                                                                                           procedures
                                                                                                                                                                                                                                                                                                                                                                                                                                                           procedures       and           of 15%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            and orthognathic
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  orthognathic
   will be applied per event in accordance with network rules
 surgery
  surgery
   Specialist services – Consultations, visits and all other services • 100% of Scheme Rate for non-network providers • 130% of Scheme Rate for network specialists • Specialist consultations subject to referral by GP • Limited to PMSA and block benefit • Benefit is pro-rated from join date
   • Reimbursement at 200% of Scheme Rate for procedures specified by managed care done in doctors’ rooms instead of in-hospital • Reimbursement at 200% of Scheme Rate for cataract procedures performed by ophthalmologists in their rooms

                           Key:
Key:
Key:                             Pre-authorisation is needed                                               100% of Scheme rate                                           100% of cost, subject to PMB legislation                                                                 Subject to managed care rules                                                          Limited to PMBs
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