Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS

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Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Your 2018
Emerald Benefit Guide
Passionate about your health

                  Working towards a healthier you
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
This guide shows you what benefits you have access to on the Emerald option. Keep this guide on hand for quick access to your benefit information.

The Emerald option provides access to the providers of your choice, subject to benefits and Scheme rules.

Important information to remember about the Emerald option

 01                                                                                   03
      The Ruby, Emerald and Onyx (REO) Network is made up of General                        We encourage you to nominate a GP on the GEMS REO GP
      Practitioners (GP), Dental Providers, Specialists, Renal dialysis                     Network, who you will consult for all your doctor visits. However,
      Providers, Document-based care Providers and Pharmacies who                           penalties will not apply if you do not nominate a GP. Your nominated
      have agreed to charge the contracted rate and follow GEMS                             GP has the best understanding of your health and treatment
      Network and managed care rules.                                                       history and will be in the best position to determine whether a
                                                                                            specialist referral is necessary. This will help to ensure that duplicate
                                                                                            diagnostic tests are not done, medicine errors are reduced, access
 02                                                                                         to services is enhanced, and hospital admissions and re-admissions
      To find a GEMS Network provider in your area, visit the GEMS                          are reduced. In turn, you will receive the best possible healthcare
      website at www.gems.gov.za and click on the GEMS Network                              from the right healthcare provider, with the right skills, at the right
      logo or call the GEMS Call Centre on 0860 00 4367.                                    time and have better control over how your benefits are managed.

 04
      Always get a referral from your nominated GP before you consult a specialist. Remember to ask for a specialist on the GEMS Specialist Network if
      you need to consult a Paediatrician, Psychiatrist, Obstetrician, Gynaecologist or a Physician (which also includes Pulmonologists [lung specialist],
      Gastroenterologists, Neurologists, Cardiologists and Rheumatologists). Network GPs and Specialists have agreed to charge contracted rates so that
      you will not have to pay any out-of-pocket expenses for your consultations. Your day-to-day benefits will also last longer if you use healthcare providers
      that are on the GEMS network.

05
      Remember to call 0860 00 4367 to get pre-authorisation for all hospital visits, out-patient visits to a hospital, MRI scans, CT scans or radio-isotope
      studies, in-hospital physiotherapy, ambulance transportation and specialised dentistry.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Your health and wellness

                                                                       With GEMS Fitness, you can expect support to:
      Electronic Health Record (EHR)
                                                                       •     make healthier lifestyle choices
      A record of your complete medical history, in one secure
                                                                       •     increase your physical activity
      location. Sign in to Member Online to give your healthcare
                                                                       •     eat healthier foods
      provider access to your medical history. This ensures that you
                                                                       •     improve your sleeping habits
      receive the best treatment for your condition.
                                                                       •     reduce your stress level
                                                                       •     quit smoking
                                                                       •     manage your weight whether you want to lose or gain
      GEMS Fitness                                                     •     keep your heart healthy and reduce the risk of a heart attack
                                                                       •     stay motivated, and lots more
      An exercise and health programme suited to your needs as a
      valued GEMS member. GEMS Fitness facilitates a stimulating       To benefit from the GEMS Workplace Fitness Programme, your department
      and supportive environment to help you improve your health       needs to get on board and agree to the terms and conditions of the
      and enhance the quality of your life.                            programme.

      You can access GEMS Fitness via GEMS Member Online on            You don’t have to do it alone. We are all in this together!
      www.gems.gov.za.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Your health and wellness cont.

Join GEMS Fitness in a few easy steps                                              Benefits of joining

1. You need to be a principal GEMS member or a dependant employed                       Group exercise sessions at work.
   by government.
                                                                                        Access to on-site fitness tests, desk exercises, telephonic and
2. Your department needs to agree and sign the terms and conditions
                                                                                        on-site access to health coaches and dietitians.
   (T&Cs) of the programme.

3. Once the department signs T&Cs and is on board, GEMS will come to
   your department and host an activation event. This is the first step to              Health tips via SMSs, brochures and emails.
   becoming part of an experience like no other.
                                                                                        Access to the GEMS Fitness Portal to record and track your
4. You need to attend an activation event and complete a form to activate               activity and health progress.
   your GEMS Workplace Fitness membership.

Start your journey to better health today. Check the GEMS website > Member online > Fitness Journey, to see which departments have joined. You can also call
us on 0860 00 4367 where we will explain the process or email enquiries@gems.gov.za with the subject line “GEMS Fitness Programme” for more information.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Self-help tools

                                                                                                GEMS DotMobi

 Quick and easy access to your benefit information, 24/7                                Open your internet browser on your
                                                                                  WAP-enabled cell phone and type in m.gems.
 SMS Benefit Check Service                                                         gov.za to view your claims, available benefits
                                                                                 and other benefits. Select ‘Member Online’ and
 Check your benefits by sending an SMS to 33489 with the keyword                 log in using your membership number and PIN.
 ‘Benefit’, your membership number, the benefit category and the
 dependant code (you find this on the back of your membership card). For
 example: Benefit, 0001414, GP, 01 (each SMS will cost you R1.50).

                                                                                        Find a GEMS Network provider
 Member Online

                                                                              Visit www.gems.gov.za, click on the ‘Find a Network
 Visit www.gems.gov.za, click on the ‘Sign in’ tab at the top of the page
                                                                                Provider’ banner on the homepage. Once on the
 and log in. If you are not registered to Member Online, you will need your
                                                                              GEMS Network page, click ‘Find a Network Provider’
 member number, identity number and a unique password to register.
                                                                                on the left-hand menu. Now simply fill in the fields
                                                                               provided. Alternatively, you can contact the GEMS
                                                                                Call Centre on 0860 00 4367 or send an email to
                                                                                              enquiries@gems.gov.za.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Glossary

Understand this frequently used medical scheme terminology to know your benefits better.

A    ACDL:                                                                        DTP:
     Additional Chronic Disease List. A list of chronic diseases the Scheme       Diagnosis and Treatment Pairs are a list of the 270 PMB conditions in
     covers in addition to the CDL conditions.                                    the Medical Schemes Act linked to the broad treatment definition. A
                                                                                  list of these is available on www.gems.gov.za under the Member tab
B    Benefit option:                                                              on the Prescribed Minimum Benefits page.
     Each of the six GEMS benefit options – Sapphire, Beryl, Ruby,
     Emerald Value, Emerald and Onyx – has a different range of               G   GP:
     healthcare benefits.                                                         General Practitioner. A doctor based in the community who treats
                                                                                  patients with minor or chronic illnesses and refers those with serious
     Benefit schedule:                                                            conditions to a hospital.
     A listing of the benefits provided for by each benefit option.
                                                                              I   ICD-10 code:
C    CDL:                                                                         ICD-10 code stands for International Classification of Diseases and
     Chronic Disease List. A list of the 26 specific chronic diseases             Related Health Problems (10th revision). It is a coding system that
     schemes need to provide a minimum level of cover for, as stated by           translates the written description of medical and health information
     law.                                                                         into standard codes. These codes are used by the Scheme and
                                                                                  healthcare providers to identify your condition.
     CT and MRI scans:
     Specialised and more advanced type of X-rays.                            M   MEL:
     DMP:                                                                         Medicine Exclusion List. A list of medicines that GEMS does not
D    DMP:                                                                         cover.
     Disease Management Programme. Specific care programmes to help
     members manage various chronic diseases and conditions.                      MPL:
                                                                                  Medicine Price List. A reference list we use to work out the prices of
     DSP:                                                                         groups of medicines.
     Designated Service Provider. A healthcare provider the Scheme has
     an agreement with to provide Prescribed Minimum Benefits (PMBs) to
     members at specific prices.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Glossary cont.                                                                 Stay informed

P   PDF:                                                                     Please keep us updated with your latest contact details to make
    Professional Dispensing Fee. A maximum fee that a pharmacist or          sure that we can keep you informed at all times.
    dispensing doctor may charge for their services, as set out in South
    African law.                                                             Check that we have your current information by sending an email to
                                                                             enquiries@gems.gov.za or signing in and updating your details via
    PMBs:                                                                    Member Online at www.gems.gov.za
    Prescribed Minimum Benefits. Basic benefits that all medical
    schemes in South Africa must cover according to the law.

    Pre-authorisation request (PAR):
    The process of informing GEMS of a planned procedure before
    the event so that we can assess your benefit entitlement.
    Pre-authorisation must be obtained at least 48 hours before the
    event. In emergency cases, authorisation must be obtained within
    one working day after the event. Failing to get authorisation will
    incur a co-payment of R1 000 per admission to hospital.

S   Scheme rate:
    The price agreed to by the Scheme for the payment of healthcare
    services provided by healthcare providers to members of the
    Scheme. 100% Scheme rate means the full amount GEMS has
    agreed to pay for the service.

    SEP:
    Single Exit Price. The one price that a medicine manufacturer or
    importer charges for medicine to all its pharmacies. This price is set
    out in South African law.

T   TTO:
    Treatment Taken Out. The medicine you receive when you are
    discharged from hospital. Usually lasts for 7 days.
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
Contact GEMS

               Call:                                                                               Email:
               0860 00 4367                                                                        enquiries@gems.gov.za
                                                                                                   Complaints:
                                                                                                   complaints@gems.gov.za
              Website:                                                                             Compliments:
              www.gems.gov.za                                                                      compliments@gems.gov.za

              Fax:
              0861 00 4367
                                                                                                   Postal address:
                                                                                                   GEMS, Private Bag X782, Cape
                                                                                                   Town, 8000
              Or find us on
              Facebook

                                                                                         The GEMS Member App is available for
                                                                                                free download from:

Disclaimer

This brochure contains a summary of medical benefits and contribution costs offered by GEMS for 2018. Should a dispute arise, the registered Rules of the Scheme will
apply. The registered Rules of the Scheme are available on the GEMS website at www.gems.gov.za, under About Us. You may also contact us directly to request a copy.

                                                                                                                                Working towards a healthier you
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
EMERALD – In-Hospital Benefits
 Prescribed minimum benefits (PMBs) – Unlimited, subject to PMB legislation • Service provided by DSP • PMBs override all other benefit limitations
 Yearly hospital benefit (public hospitals, GEMS-approved private hospitals, registered unattached theatres, day clinics and psychiatric facilities) – Unlimited • Services rendered by DSP • Includes accommodation in a general ward, high care ward and intensive care unit (ICU),
 theatre fees, medicines, materials and hospital equipment (including bone cement for prostheses) and neonatal care • Accommodation in private ward subject to motivation by attending practitioner • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Alcohol and drug dependencies – Subject to pre-authorisation and managed care
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapist, social workers, registered counsellors, orthoptists, acupuncturists and Chinese medicine practitioners • Shared with out-of-hospital limit of R1 517 per family per year • Sub-limit of R759 per
 family for social workers and registered counsellors • Subject to managed care protocols and services being related to admission diagnosis
 Alternatives to hospitalisation (sub-acute hospitals and private nursing) – Unlimited • Excludes frail care and recuperative holidays • Includes physical rehabilitation for approved conditions and home nursing                      – Hospice • Unlimited, subject to PMB legislation
 Blood transfusion – Unlimited, subject to PMB legislation • Includes cost of blood, blood equivalents, blood products and transport thereof • Includes erythropoietin
 Breast reduction – Unlimited
 Dental services (conservative, restorative and specialised) – Subject to list of approved services and use of day theatres • Shared with out-of-hospital dental services • Limited to R4 918 per beneficiary per year • General anaesthesia and conscious sedation subject to managed care
 rules • Only applicable to beneficiaries with severe trauma, impacted third molars or under the age of 6 years • Lingual and labial frenectomies under general anaesthesia for children under the age of 8 subject to managed healthcare programme • Excludes osseo-integrated implants, all
 implant-related procedures and orthognathic surgery
 Emergency services (casualty department) – Subject to use of facility as per in-hospital benefits or other registered emergency facility • Paid from out-of-hospital GP services if pre-authorisation is not obtained
 GP services – Consultations and visits • Unlimited • Reimbursement according to Scheme-approved tariff file
 Maternity (hospital, home birth and accredited birthing unit (public hospitals and designated private hospitals)) – Shared with GP services, where not accessed under the Maternity Programme and managed care elective caesarian subject to second opinion
 Medical technologists – Unlimited • Subject to event pre-authorisation and case management
 Mental health – Accommodation, theatre fees, medicine, hospital equipment, professional fees from GPs, Psychiatrists, Psychologists and Registered Counsellors • Limited to R17 639 per family per year • Limited to 1 individual psychologist consultation and 1 group psychologist consultation
 per day • Maximum of 3 days’ hospitalisation by GP • GP nomination rules apply • Educational and industrial psychologists excluded • All limits are subject to PMBs
 Oncology (chemo and radiotherapy) – In and out of hospital • Includes medicine and materials • Limited to R352 801 per family per year • Sub-limit of R240 004 per family per year for biological and similar specialised medicine • Includes cost of pathology, radiology, medical technologist
 and oncology medicine • Subject to MPL • Erythropoietin included in blood transfusion benefit • Excludes new chemotherapeutic medicines that have not demonstrated a survival advantage of more than 3 months in advanced and metastatic solid organ malignant tumours unless pre-authorised
 • Subject to PMBs
 Organ and tissue transplants – Subject to clinical guidelines used in public facilities • Includes materials • Limited to R587 996 per beneficiary per year • Limit includes all costs associated with transplant including immuno-suppressants • Sub-limit of R19 960 per beneficiary per year for
 corneal grafts (imported corneal grafts subject to managed care rules) • Authorised erythropoietin included in blood transfusion benefit • Organ harvesting limited to South Africa, except for corneal tissue
 Pathology – Unlimited • Subject to pathology tests being related to admission diagnosis • Managed care rules apply
 Physiotherapy – Limited to R4 757 per beneficiary per year                   – Post-hip, knee and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within
 60 days of surgery
 Prostheses – Covers prostheses and surgically implanted internal devices, including all temporary prostheses and all temporary or permanent devices used to assist with delivery of internal prostheses • Shared with medical and surgical appliances as well as out-of-hospital external prostheses
 limit of R40 010 per family per year • Scheme may obtain competitive quotes and arrange supply of prosthesis • Bone cement paid from in-hospital benefits • Shared sub-limit with out-of-hospital prosthetics and appliances of R4 394 for foot orthotics and prosthetics with a sub-limit of
 R1 255 for orthotic shoes, foot inserts and levelers per beneficiary per year • Foot orthotics and prosthetics subject to formulary • R500 for crutches per beneficiary per year • R5 500 for wheelchairs per beneficiary per year • R8 000 per hearing aid per beneficiary per year • Subject to internal
 and external devices being related to admission diagnosis and procedure • Subject to PMBs
 Radiology (advanced) – Shared with out-of-hospital advanced radiology limit of R21 166 per family per year • Specific authorisation (in addition to hospital pre-authorisation) required for angiography, CT scans, MDCT, coronary angiography, MUGA scans, PET scans, MRI scans and radio-
 isotope studies
 Radiology (basic) – Unlimited • Managed care rules apply
 Renal dialysis – Subject to clinical guidelines used in public facilities • In hospital • Includes materials and related pathology tests • Includes cost of radiology, medical technologists, material and immuno-suppressants • Includes related pathology tests done at network provider • Limited to
 R251 993 per beneficiary per year for chronic dialysis • Acute dialysis included in the in-hospital benefit • Erythropoietin included in blood transfusion benefit • Pathology and radiology test subject to managed care
 Specialist services – Consultations and visits • Unlimited • Reimbursement according to Scheme-approved tariff file • 100% of Scheme Rate for non-network providers • 130% of Scheme Rate for established network specialists
 Surgical procedures (including maxillo-facial surgery) – Unlimited • Excludes osseo-integrated implants, all implant-related procedures and orthognathic surgery • Includes hospital procedures performed in practitioners’ rooms

Key:
  Pre-authorisation is needed                    100% of Scheme rate                    100% of cost, subject to PMB legislation                           Subject to managed care rules                          Limited to PMBs
Emerald Benefit Guide - Your 2018 Passionate about your health - GEMS
EMERALD – Out-of-Hospital Benefits
  Personal Medical Savings Account (PMSA) – No PMSA
  Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, registered counsellors, orthoptists, acupuncturists and Chinese medicine practitioners • Shared with in-hospital allied health services limit of R1 517 per family per year
  • Sub-limit of R759 per family for social workers and registered counsellors • Subject to PMBs
  Audiology, occupational therapy and speech therapy – Subject to day-to-day block benefit • Occupational or speech therapy performed in-hospital will be paid from the in-hospital benefit • Shared limit of R2 147 per beneficiary per year and R4 302 per family per year shared with
  pathology and medical        SAPPHIREtechnology • Sub-limit        – In-Hospital   of R1 726 per beneficiaryBenefits            and R3 450 per family per year
  Block
 SAPPHIRE   benefit       (day-to-day
                                  –– In-Hospital  benefit)            –      Benefits
                                                                         Out-of-hospital              GP    and    specialist         services, physiotherapy, maternity, audiology, occupational therapy, speech therapy, pathology and medical technology • Limited to R4 400 per beneficiary and R8 804 per family per year • Benefit is pro-rated from join
  SAPPHIRE
  date                                 In-Hospital
                               Prescribed            minimum benefits        Benefits         (PMBs) – R208 237 per family per annum, subject to PMB legislation • Service provided by DSP • PMBs override all benefit limitations

 Prescribed
  Circumcision      minimum    Yearlybenefits
                         – Global           hospital
                                               of R1 (PMBs)  benefit        –– (public
                                                                                R208           hospitals,          GEMS-approved                     private         hospitals, registered          withinunattached           by theatres,        dayoverride
                                                                                                                                                                                                                                                         ofclinics     and       psychiatric           facilities) – Includes accommodation in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
  Prescribed         minimum            fee
                                        benefits
                               and hospital
                                                         421
                                                         (PMBs)
                                                     equipment                  R208 237
                                                                    per beneficiary,
                                                                              (including    237bone  per
                                                                                                     per family
                                                                                                  which      includes
                                                                                                           family
                                                                                                           cementper
                                                                                                                      perall   annum,
                                                                                                                                  relatedsubject
                                                                                                                          forannum,
                                                                                                                                 prostheses)
                                                                                                                                               costs
                                                                                                                                              subject     oftopost-procedure
                                                                                                                                                                 PMB
                                                                                                                                                                  PMB legislation
                                                                                                                                                       andtoneonatal       legislation      •• Service
                                                                                                                                                                                          care
                                                                                                                                                                                care • Service    Service        provided
                                                                                                                                                                                                                month
                                                                                                                                                                                                                 provided
                                                                                                                                                                                                             provided       byby DSP
                                                                                                                                                                                                                                     DSP
                                                                                                                                                                                                                           of procedure
                                                                                                                                                                                                                                     DSP    • PMBs
                                                                                                                                                                                                                                               • Out
                                                                                                                                                                                                                                         • •Chronic
                                                                                                                                                                                                                                               PMBs          hospital
                                                                                                                                                                                                                                                         override
                                                                                                                                                                                                                                                         medicine
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                                                                                                                                                                                                                                                                       allprovided
                                                                                                                                                                                                                                                                             benefit by    limitations
                                                                                                                                                                                                                                                                                           limitations
                                                                                                                                                                                                                                                                                                chronic DSP • Subject to yearly hospital limit of R208 237 per family per year • TTO limited to 7 days • No limit per maternity confinement
  Contraceptivesbenefit
 Yearly                      (oral,
                               event,insertables,                toinjectables              and limit
                                                                                                    dermal)         – Subject
  Yearly hospital                          (public       hospitals,    yearlyGEMS-approved                  and private           hospitals,           registered            unattached             theatres,          day
                                                                                                                                                                                                                       day clinics        and     psychiatric
                                                                                                                                       toonformulary         • Subject         to acute       medicine           benefit    limit •ofSub-limit       of R2     677 facilities)
                                                                                                                                                                                                                                                                     per beneficiary      –– Includes
                                                                                                                                                                                                                                                                                                  per year not obtained in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
            hospital benefit                (public
                                           but   subject hospitals,                GEMS-approved
                                                                                     hospital                      private
                                                                                                                   registration   hospitals,   Scheme’sregistered   Maternityunattached
                                                                                                                                                                                    Programme        theatres,
                                                                                                                                                                                                            • Co-payment      clinicsR1    and000 psychiatric
                                                                                                                                                                                                                                                     per    admission facilities)              Includes accommodation
                                                                                                                                                                                                                                                                               if pre-authorisation          accommodation in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
  Dental
 and
  and        services
        hospital
        hospital      equipment
                      equipment(conservative
                                          (including
                                          (including       and
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                                                            bone       restorative
                                                                         cement
                                                                         cement           for
                                                                                          for  dentistry
                                                                                               prostheses)
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                                                                                                                     and
                                                                                                                     and      neonatal
                                                                                                                              neonatal acute   care
                                                                                                                                               care medicine)
                                                                                                                                                        •• Service
                                                                                                                                                            Service       –provided
                                                                                                                                                                             Shared with
                                                                                                                                                                            provided      by
                                                                                                                                                                                          by     DSP       •• Chronic
                                                                                                                                                                                                   in-hospital
                                                                                                                                                                                                 DSP           Chronic       medicine
                                                                                                                                                                                                                       dentistry
                                                                                                                                                                                                                             medicine       provided
                                                                                                                                                                                                                                     sub-limit     of R4by
                                                                                                                                                                                                                                            provided       by918chronic       DSP
                                                                                                                                                                                                                                                                   per beneficiary
                                                                                                                                                                                                                                                                chronic       DSP     •• Subjectper year
                                                                                                                                                                                                                                                                                          Subject       to
                                                                                                                                                                                                                                                                                                        to yearly
                                                                                                                                                                                                                                                                                                              • Excludes
                                                                                                                                                                                                                                                                                                             yearly     hospital
                                                                                                                                                                                                                                                                                                                        hospital      limit
                                                                                                                                                                                                                                                                                                                                      limit ofof R208
                                                                                                                                                                                                                                                                                                                                 osseo-integrated R208 237         per
                                                                                                                                                                                                                                                                                                                                                                   per family
                                                                                                                                                                                                                                                                                                                                                            implants,
                                                                                                                                                                                                                                                                                                                                                            237                     per
                                                                                                                                                                                                                                                                                                                                                                                    per year
                                                                                                                                                                                                                                                                                                                                                                                          year •• TTO
                                                                                                                                                                                                                                                                                                                                                                           all implant-related
                                                                                                                                                                                                                                                                                                                                                                          family                           limited
                                                                                                                                                                                                                                                                                                                                                                                                            limited to
                                                                                                                                                                                                                                                                                                                                                                                                      procedures
                                                                                                                                                                                                                                                                                                                                                                                                    TTO                     77 days
                                                                                                                                                                                                                                                                                                                                                                                                                        toand            •• No
                                                                                                                                                                                                                                                                                                                                                                                                                                orthognathic
                                                                                                                                                                                                                                                                                                                                                                                                                                days         No limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                 limit   per
                                                                                                                                                                                                                                                                                                                                                                                                                                                          per maternity
                                                                                                                                                                                                                                                                                                                                                                                                                                                     surgery     • Generalconfinement
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                                                                                           and    –areSubject
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                                                                                                         subject    totoPMBs,
                                                                                                              Scheme’s      managed   pre-authorisation,
                                                                                                                                 Maternity    care  Programme
                                                                                                                                                       rules      (only  managed
                                                                                                                                                                           •  Co-payment
                                                                                                                                                                           applicable    careto    protocols
                                                                                                                                                                                                      of   R1
                                                                                                                                                                                                  beneficiaries  000 andper theadmission
                                                                                                                                                                                                                         with     use of trauma,
                                                                                                                                                                                                                                 severe     a DSP
                                                                                                                                                                                                                                               if  pre-authorisation
                                                                                                                                                                                                                                                         impacted       third    not    obtained
                                                                                                                                                                                                                                                                                   molars        or  under     the age of 6 years) • No pre-authorisation required for metal base dentures • Lingual and labial frenectomies under
  event, but subject to yearly hospital limit and registration on Scheme’s Maternity Programme • Co-payment of R1 000 per admission if pre-authorisation not obtained
  general anaesthesia
 Alcohol      and      drug    Allied      health services
                                    for children        under          the –age     toofPMBs,
                                                                                  Includes  8 subject        to managed
                                                                                                  chiropractors,                   healthcare
                                                                                                                           dieticians,                  programme
                                                                                                                                               homeopaths,                    • 200%
                                                                                                                                                                         podiatrists,         of use
                                                                                                                                                                                                   Scheme
                                                                                                                                                                                           phytotherapists,         Ratesocial
                                                                                                                                                                                                                           for treatment
                                                                                                                                                                                                                                     workers,oforthoptists,
                                                                                                                                                                                                                                                     bony impactionsacupuncturistsof third molars          under conscious
                                                                                                                                                                                                                                                                                                  and Chinese                           sedation in doctors’
                                                                                                                                                                                                                                                                                                                       medicine practitioners              • Limited  roomsto PMBs• Panoramic
                                                                                                                                                                                                                                                                                                                                                                                         • SubjectX-rays         limited
                                                                                                                                                                                                                                                                                                                                                                                                        to referral      bytonetwork
                                                                                                                                                                                                                                                                                                                                                                                                                                one X-ray    GP every      three years
                                                                                                                                                                                                                                                                                                                                                                                                                                                 and services        beingper   beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             related     to admission diagnosis
  Alcohol
  • 4 bitewing         drug dependencies
              and X-rays          dependencies
                                   per beneficiary per
                                                             –– Subject
                                                                   Subject
                                                                       year • to
                                                                                                     pre-authorisation,
                                                                                        PMBs,treatment
                                                                                     Fluoride        pre-authorisation,
                                                                                                                     excluded managed
                                                                                                                                       managed
                                                                                                                                       for beneficiaries
                                                                                                                                                         care
                                                                                                                                                         care protocols
                                                                                                                                                                    protocols
                                                                                                                                                                      older than
                                                                                                                                                                                   and
                                                                                                                                                                                   and    the
                                                                                                                                                                                       16theyears use of    of aa DSP
                                                                                                                                                                                                                   DSP
 Allied
  Allied
  Emergencyhealth       services
           healthassistance
                        services         –– (road
                                             Includes
                                             Includes and    chiropractors,
                                                                 air) – Unlimited,
                                                             chiropractors,                dieticians,
                                                                                                   subjecthomeopaths,
                                                                                           dieticians,        homeopaths,              podiatrists,
                                                                                                                                       podiatrists,        phytotherapists,
                                                                                                                                                           phytotherapists,              social
                                                                                                                                                                                         social to    workers,
                                                                                                                                                                                                      workers,        orthoptists,
                                                                                                                                                                                                                        DSP limitacupuncturists
                                                                                                                                                                                                                      orthoptists,       acupuncturists          and
                                                                                                                                                                                                                                                                 andR20Chinese
                                                                                                                                                                                                                                                                       Chinese          medicine
                                                                                                                                                                                                                                                                                        medicine        practitioners
                                                                                                                                                                                                                                                                                                         practitioners        •• Limited
                                                                                                                                                                                                                                                                                                                                  Limited      to PMBs       •• Subject      to
                                                                                                                                                                                                                                                                                                                                                                             to referral     by
                                                                                                                                                                                                                                                                                                                                                                                             by network
                                                                                                                                                                                                                                                                                                                                                                                                 network GP         and
                                                                                                                                                                                                                                                                                                                                                                                                                    and services          being    related to  to admission      diagnosis
                               Alternatives           to    hospitalisation                    (sub-acute       to PMB
                                                                                                                     hospitalslegislationand •privateSubject         to use of–emergency
                                                                                                                                                                  nursing)            Subject            services
                                                                                                                                                                                                          yearly hospital                  and sub-limit of                   823 per         family per       year • Excludes            frailtocare
                                                                                                                                                                                                                                                                                                                                                   PMBs          Subjecthome
                                                                                                                                                                                                                                                                                                                                                         • Includes              referral
                                                                                                                                                                                                                                                                                                                                                                                     nursing                   GP
                                                                                                                                                                                                                                                                                                                                                                                                               – Hospice   services
                                                                                                                                                                                                                                                                                                                                                                                                                                 • 100%   being of related
                                                                                                                                                                                                                                                                                                                                                                                                                                                    cost, subject admission
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        to PMBdiagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  legislation
  General Practitioner (GP) services – Subject to day-to-day block benefit • Limited to R4 400 per beneficiary and R8 804 per family per year shared with specialist services, physiotherapy and maternity • Covers consultations and approved minor procedures at GP • Limit is pro-rated •
 Alternatives          to      Blood
                            hospitalisationtransfusion   (sub-acute   –  Includes          cost
                                                                                     hospitals     of   blood,     blood       equivalents,           blood        products       and    transport           thereof
  Alternatives
  Reimbursement        to athospitalisation
                                 200% of Scheme          (sub-acute
                                                                 Rate for procedures hospitals and      and private
                                                                                                                private
                                                                                                        specified               nursing)
                                                                                                                                nursing)care
                                                                                                                        by managed               –– Subject
                                                                                                                                                         performed
                                                                                                                                                     Subject          to
                                                                                                                                                                      to yearly     hospital
                                                                                                                                                                             in doctors’
                                                                                                                                                                          yearly    hospitalrooms  limit
                                                                                                                                                                                                    limit and and sub-limit
                                                                                                                                                                                                              instead               of
                                                                                                                                                                                                                                    of R20
                                                                                                                                                                                                                          of in hospital
                                                                                                                                                                                                                     sub-limit          R20 823823 per per family
                                                                                                                                                                                                                                                             family perper year year •• Excludes
                                                                                                                                                                                                                                                                                             Excludes frail frail care
                                                                                                                                                                                                                                                                                                                    care •• Includes
                                                                                                                                                                                                                                                                                                                                Includes home home nursing
                                                                                                                                                                                                                                                                                                                                                        nursing                    –– Hospice
                                                                                                                                                                                                                                                                                                                                                                                       Hospice •• 100% 100% of     of cost,
                                                                                                                                                                                                                                                                                                                                                                                                                       cost, subject
                                                                                                                                                                                                                                                                                                                                                                                                                               subject to    to PMB
                                                                                                                                                                                                                                                                                                                                                                                                                                                PMB legislation
                                                                                                                                                                                                                                                                                                                                                                                                                                                         legislation
  GP
 Blood network
           transfusion extenderBreast
                                   –         reduction
                                         benefit
                                      Includes         –
                                                     cost  For of –beneficiaries
                                                                       No benefit
                                                                      blood,        blood     with     chronic
                                                                                              equivalents,          conditions
                                                                                                                    blood       productsregistered
                                                                                                                                                 and      on     disease
                                                                                                                                                         transport             management
                                                                                                                                                                           thereof                      programme            •  2  additional      GP   consultations           at a   network        GP   once      block   benefit     is   exhausted        •  Payable      from   risk
  Blood transfusion – Includes cost of blood, blood equivalents, blood products and transport thereof
  HIV infection, AIDS
 Breast                        Dentaland services
                                             related illness   (conservative,– Subject restorative
                                                                                                to PMBs andand         managedspecialised)              – Only applicable
                                                                                                                                         care • Pre-exposure                   prophylaxis          included for
                                                                                                                                                                                       to beneficiaries              withhigh    risk beneficiaries
                                                                                                                                                                                                                             severe     trauma, impacted third molars or under the age of 6 years • Subject to yearly hospital limit and out-of-hospital dentistry limit • Excludes osseo-integrated implants, all implant
  Breast reduction
            reductionrelated    –– No
                                    No benefit
                                          benefit
  Infertility – Subject             to useprocedures,
                                               of DSP orthognathic surgery and specialised dentistry • Subject to list of approved services and use of day theatres and DSP hospitals
 Dental
  Dental    services
            services         (conservative, restorative                              and     specialised)            – Only        applicable          to beneficiaries            with
                                                                                                                                                                                   with severe            trauma,
                                                                                                                                                                                                          trauma,•impacted             third   molars       or
                                                                                                                                                                                                                                                            or under
                                                                                                                                                                                                                                                                under the         age
                                                                                                                                                                                                                                                                                  age of of 66 Managed
                                                                                                                                                                                                                                                                                                  years
                                                                                                                                                                                                                                                                                                  years •• Subject          to
                                                                                                                                                                                                                                                                                                                            to yearly       hospital     limit
                                                                                                                                                                                                                                                                                                                                                         limit and    out-of-hospital dentistry              limit   •• Excludes        osseo-integrated          implants,     all
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                all implant
  Maternity
 related          (ante-(conservative,
            procedures,        Emergency
                                and     post-natal
                                   orthognathic
                                                          restorative
                                                     services care)(casualty
                                                         surgery             – 100%  and of  specialised)
                                                                                              department)
                                                                                                 Scheme         Rate––paid
                                                                                                                         Only from applicable
                                                                                                                                            risk,   if to  beneficiaries
                                                                                                                                                        registered         onservices
                                                                                                                                                                                Maternity  severe Programme             impacted
                                                                                                                                                                                                                           Subject to:  third  molars Programme
                                                                                                                                                                                                                                            Maternity                      theprotocols,                       Subject
                                                                                                                                                                                                                                                                                                                  Care Protocols  yearlyand hospital
                                                                                                                                                                                                                                                                                                                                                  processes      and
                                                                                                                                                                                                                                                                                                                                                                  andout-of-hospital
                                                                                                                                                                                                                                                                                                                                                                        PMBs                  dentistry
                                                                                                                                                                                                                                                                                                                                                                                                    OR 100%  limit of    ExcludesRate
                                                                                                                                                                                                                                                                                                                                                                                                                         Scheme         osseo-integrated          implants,
                                                                                                                                                                                                                                                                                                                                                                                                                                               paid from day-to-day          block  implant
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     benefit,
  related   procedures,
  if not registered         on the orthognathic          surgery and
                                       Maternity Programme                  and•specialised
                                                                                     specialised
                                                                                       Subject to PMBs
                                                                                                         dentistry
                                                                                                         dentistry •• Subject Subject
                                                                                                                                   • (Kindly
                                                                                                                                             to
                                                                                                                                             to list
                                                                                                                                                  list  of
                                                                                                                                                        of approved
                                                                                                                                                    contact  approved
                                                                                                                                                                    GEMS toservices
                                                                                                                                                                                  obtain more
                                                                                                                                                                                              and
                                                                                                                                                                                               and use use
                                                                                                                                                                                                         detail
                                                                                                                                                                                                                of
                                                                                                                                                                                                                of day
                                                                                                                                                                                                                    day
                                                                                                                                                                                                                    on the
                                                                                                                                                                                                                          theatres
                                                                                                                                                                                                                          theatres      and
                                                                                                                                                                                                                                        and DSP
                                                                                                                                                                                                                               consultations   DSPand  hospitals
                                                                                                                                                                                                                                                       hospitals
                                                                                                                                                                                                                                                           benefits that may be funded under the GEMS Maternity Programme)
 Emergency                     GP    services
                      services (casualty              –   Consultations
                                                         department)                    and
                                                                                       ––       visits    •   Subject       to   yearly       hospital       limit     •  Reimbursement                according          to  Scheme-approved               tariff file    for    maternity        confinement,          applicable        to   both   caesarian      and      non-caesarian         delivery
  Emergency
  Medical andservices   surgical(casualty
                                        appliances       department)
                                                                and prostheses                     – Includes hearing aids, wheelchairs, mobility scooters, oxygen cylinders, nebulisers, glucometers, colostomy kits, diabetic equipment, foot orthotics and external prostheses • In and out of hospital • Shared with in-hospital internal prosthesis
 GP
  limitservices
         of R40     010–       Maternity
                             per    family     per(hospital,
                                                     year      •         home
                                                                     Sub-limit         birth
                                                                                       of   R15  and 611accredited
                                                                                                            for medical         birthing
                                                                                                                                  and            unitappliances
                                                                                                                                          surgical        (publicaccordinghospitals
                                                                                                                                                                             per family    and perdesignated
                                                                                                                                                                                                       year • Shared        private
                                                                                                                                                                                                                                sub-limithospitals))
                                                                                                                                                                                                                                              withmaternity  – Subject
                                                                                                                                                                                                                                                     in-hospital               to registration
                                                                                                                                                                                                                                                                      prosthetics           of R4 394   on the
                                                                                                                                                                                                                                                                                                             forbothMaternity
                                                                                                                                                                                                                                                                                                                   foot   orthotics Programme
                                                                                                                                                                                                                                                                                                                                         and            • Electivewith caesarian
                                                                                                                                                                                                                                                                                                                                                                            sub-limitmay       be255subject      to second        opinion      • Hospitalisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                          and levelersin perdesignated       private hospitals for
                          Consultations
  GP services – Consultations  post-discharge
                                                   and
                                                   and     visits
                                                           visits
                                                          complications
                                                                        •
                                                                        •    Subject
                                                                             Subject        to
                                                                                            to   yearly
                                                                                                 yearly
                                                                                         forformulary
                                                                                               newborns
                                                                                                            hospital
                                                                                                            hospital       limit
                                                                                                                           limit    • Reimbursement
                                                                                                                                   6• weeks
                                                                                                                                        Reimbursement                   according       to
                                                                                                                                                                                        to Scheme-approved
                                                                                                                                                                                             Scheme-approved                   tariff
                                                                                                                                                                                                                               tariff  file  for
                                                                                                                                                                                                                                       file000
                                                                                                                                                                                                                                             for  maternity       confinement,
                                                                                                                                                                                                                                                                  confinement,             applicable
                                                                                                                                                                                                                                                                                           applicable        to
                                                                                                                                                                                                                                                                                                             to   both    caesarian
                                                                                                                                                                                                                                                                                                                          caesarian        andprosthetics
                                                                                                                                                                                                                                                                                                                                           and    non-caesarian
                                                                                                                                                                                                                                                                                                                                                  non-caesarian          adelivery
                                                                                                                                                                                                                                                                                                                                                                          delivery        of R1           for orthotic      shoes,      foot inserts                            beneficiary
  per year • Foot orthotics                and prosthetics               subject to                            • limited
                                                                                                                  R500 for     to crutches          • Includes
                                                                                                                                                    per    beneficiary   midwife
                                                                                                                                                                               per yearservices• R5•500      Co-payment
                                                                                                                                                                                                                  for wheelchairsof R1            per admission
                                                                                                                                                                                                                                           per beneficiary        per year if pre-authorisation
                                                                                                                                                                                                                                                                                  • R8 000 per hearing       not    obtained
                                                                                                                                                                                                                                                                                                                        aid per beneficiary per year • Bilateral hearing aids every 36 months • Subject to PMBs
 Maternity
  Maternity (hospital,
                  (hospital,          home        birth
                                                  birth and
                                      hometechnologists     and accredited
                                                                        accredited             birthing
                                                                                               birthing         unit
                                                                                                                unit    (public
                                                                                                                        (public to      hospitals
                                                                                                                                        hospitals          and
                                                                                                                                                           and        designated
                                                                                                                                                                      designated          private
                                                                                                                                                                                          private hospitals))
                                                                                                                                                                                                            hospitals)) –– Subject  Subject to to registration
                                                                                                                                                                                                                                                    registration on   on the  the Maternity
                                                                                                                                                                                                                                                                                    Maternity Programme
                                                                                                                                                                                                                                                                                                      Programme •• Elective  Elective caesarian
                                                                                                                                                                                                                                                                                                                                            caesarian may   may be be subject
                                                                                                                                                                                                                                                                                                                                                                        subject to   to second
                                                                                                                                                                                                                                                                                                                                                                                         second opinion
                                                                                                                                                                                                                                                                                                                                                                                                     opinion •• Hospitalisation
                                                                                                                                                                                                                                                                                                                                                                                                                     Hospitalisation in       in designated
                                                                                                                                                                                                                                                                                                                                                                                                                                                 designated privateprivate hospitals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             hospitals for  for
  Mental health (Consultations,
 post-discharge                Medical                   assessments,          – Includes treatmentmaterials  and/or• Limitedcounselling    PMBsby• GP,    Subject  Psychiatrist          and Psychologist)
                                                                                                                                                                           to event pre-authorisation                          – Consultations, assessments,not                  treatments and/or counselling by GPs, psychiatrists, psychologists • If out-of-hospital treatment offered as alternative to hospitalisation,
  post-discharge complications
                          complications for        for newborns
                                                         newborns limited        limited to   to 66 weeks
                                                                                                       weeks •• Includes
                                                                                                                      Includes midwife  midwife services
                                                                                                                                                       services •• Co-payment
                                                                                                                                                                           Co-payment of          of R1R1 000 000 per per admission
                                                                                                                                                                                                                            admission ifif pre-authorisation
                                                                                                                                                                                                                                               pre-authorisation not obtained       obtained
  then hospital benefits              will
                               Mental– healthapply    •   Shared
                                                          – materials      with
                                                               Accommodation,        in-hospital        mental
                                                                                                  theatre            health
                                                                                                                fees, medicine,  limit    of   R17     639       per
                                                                                                                                             hospitalpre-authorisation  family    per   year      •   Sub-limit        of  R5   231    for  out-of-hospital        psychologist             consultations         •   Limited      to  1 individual      psychologist        consultation
                                                                                                                                                             equipment, professional fees of General Practitioners, Psychiatrists and Psychologists • Subject to pre-authorisation and managed care protocols • Educational and industrial psychologists excluded • Limited to PMBs            and    1  group      psychologist         consultation       per  day   •  Educational       and
 Medical
  industrialtechnologists
  Medical      technologists
                psychologists excluded     – Includes
                                              Includes  • All        limits are•• subject
                                                               materials                Limited
                                                                                        Limitedtoto        PMBs
                                                                                                           PMBs •• Subject
                                                                                                       toPMBs              Subject to    to event
                                                                                                                                              event pre-authorisation
 Mental
  Opticalhealth
  Mental      services
             health       –– Accommodation,
                                 (eye examinations,
                              Accommodation,                 theatre
                                                              theatre     frames,
                                                                               fees,
                                                                               fees,        lenses, contact
                                                                                         medicine,
                                                                                          medicine,        hospital
                                                                                                           hospital        lenses (permanent
                                                                                                                           equipment,
                                                                                                                           equipment,           professional
                                                                                                                                                 professional       or fees
                                                                                                                                                                         disposable)
                                                                                                                                                                         fees   of   Generaland
                                                                                                                                                                                of General                 acute medicine)
                                                                                                                                                                                                     Practitioners,
                                                                                                                                                                                                     Practitioners,                      – All services
                                                                                                                                                                                                                             Psychiatrists
                                                                                                                                                                                                                             Psychiatrists        and
                                                                                                                                                                                                                                                  and Psychologists
                                                                                                                                                                                                                                                               included in••benefit
                                                                                                                                                                                                                                                         Psychologists              Subject
                                                                                                                                                                                                                                                                                    Subject         to
                                                                                                                                                                                                                                                                                                    to pre-authorisation
                                                                                                                                                                                                                                                                                                subject     to optical managed
                                                                                                                                                                                                                                                                                                        pre-authorisation            and    managed
                                                                                                                                                                                                                                                                                                                                     and caremanaged        care
                                                                                                                                                                                                                                                                                                                                                    programme
                                                                                                                                                                                                                                                                                                                                                            carenew protocols
                                                                                                                                                                                                                                                                                                                                                                      • Sub-limit
                                                                                                                                                                                                                                                                                                                                                                    protocols      •• Educational
                                                                                                                                                                                                                                                                                                                                                                                        of R2 210 per
                                                                                                                                                                                                                                                                                                                                                                                       Educational      and     industrial
                                                                                                                                                                                                                                                                                                                                                                                                         andbeneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                industrial      psychologists
                                                                                                                                                                                                                                                                                                                                                                                                                                every second benefit
                                                                                                                                                                                                                                                                                                                                                                                                                                psychologists          excluded
                                                                                                                                                                                                                                                                                                                                                                                                                                                       excluded     •• Limited
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 year   and yearly
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Limited   to  PMBs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      PMBsof of more than
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  toadvantage
  R4 417 per familyOncology     • Frames limited  (chemo        to and R1 289   radiotherapy)
                                                                                       • Limited to 1– eye       In and        out of hospital
                                                                                                                       examination                         • Includes
                                                                                                                                               per beneficiary             per medicine
                                                                                                                                                                                 year • 1 frame    and       materials
                                                                                                                                                                                                               and 1 pair•ofSubject lenses to perclinical
                                                                                                                                                                                                                                                    beneficiary guidelines
                                                                                                                                                                                                                                                                      every second used       inyear
                                                                                                                                                                                                                                                                                                   public
                                                                                                                                                                                                                                                                                                        • Nofacilities
                                                                                                                                                                                                                                                                                                                 limit willand       MPL
                                                                                                                                                                                                                                                                                                                                be applied    • toExcludes
                                                                                                                                                                                                                                                                                                                                                     the number        ofchemotherapeutic
                                                                                                                                                                                                                                                                                                                                                                            contact lenses thatmedicines may be renderedthat have     to not    demonstrated
                                                                                                                                                                                                                                                                                                                                                                                                                                          a beneficiary,      aside afromsurvival
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              the indicated
                               3   months       in   advanced             and        metastatic         solid    organ       malignant          tumours           unless      pre-authorised
  financial benefit limits • Either spectacles or contact lenses will be funded in a benefit year, not both • Excludes variable tint and photochromic lenses • Benefit not pro-rated • Post cataract surgery, optical PMB entitlement limited up to the cost of bifocal lens and not more than R1 061 for both
 Oncology
  Oncology        (chemo
                  (chemo           and
                                   and      radiotherapy)
                                            radiotherapy)                  –– InIn andand•–outout     of
                                                                                                      of hospital
                                                                                                          hospital        •• Includes
                                                                                                                               Includes        medicine and                materials       • Subject              to
                                                                                                                                                                                                                  to clinical      guidelines       used     in
                                                                                                                                                                                                                                                              in public        facilities      and     MPL
                                                                                                                                                                                                                                                                                                       MPL ••tint   Excludes        new
                                                                                                                                                                                                                                                                                                                                    new chemotherapeutic                   medicines
                                                                                                                                                                                                                                                                                                                                                                           medicines that   that have
                                                                                                                                                                                                                                                                                                                                                                                                   have notnot demonstrated
                                                                                                                                                                                                                                                                                                                                                                                                                   demonstrated aa survival    survival advantage
                                                                                                                                                                                                                                                                                                                                                                                                                                                            advantage of   of more
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               more than
  lens and frame,              Organ
                            with            and
                                    a sub-limit     tissue
                                                      of R210       transplants
                                                                         for    frame           Includes
                                                                                                 Subject       tinted
                                                                                                               to         lenses
                                                                                                                   pre-authorisation   up tomedicine
                                                                                                                                                 35%andtint         andalbinism
                                                                                                                                                                   for
                                                                                                                                                             clinical       materials
                                                                                                                                                                           guidelines  and•used   Subject
                                                                                                                                                                                               proven                 clinical
                                                                                                                                                                                                              photophobia,
                                                                                                                                                                                                        in public                  guidelines
                                                                                                                                                                                                                        facilitiessubject           used
                                                                                                                                                                                                                                              to pre-authorisation
                                                                                                                                                                                                                                      • Subject       to PMBs     public
                                                                                                                                                                                                                                                                   • Includes  facilities
                                                                                                                                                                                                                                                                                • Excludes      andvariable
                                                                                                                                                                                                                                                                                        materials                   Excludes
                                                                                                                                                                                                                                                                                                                        and photochromic     chemotherapeutic
                                                                                                                                                                                                                                                                                                                                                     lenses                                                                                                                             than
 33 months
     months in  in advanced
                     advanced and      and metastatic
                                               metastatic solid       solid organ
                                                                                organ malignant
                                                                                            malignant tumours  tumours unless   unless pre-authorised
                                                                                                                                            pre-authorised
  Orthopedic Disease                   Management
                               Pathology           – Subject          Programme
                                                                        to yearly              –    Negotiated         rate     •  Subject        to  managed            care    protocols
                                                                                           hospital limit and clinical guidelines used in public facilities • Subject to PMBs • Includes materialsand      processes
 Organ
  Organ     and
            and –tissue
                    tissue       transplants
                                  transplants          –– Subject
                                                           Subject            to
                                                                              to pre-authorisation
                                                                                    pre-authorisation              andper  clinical      guidelines          usedand    in public      facilities      • Subject         to shared
                                                                                                                                                                                                                              PMBs •with   Includes      materials
  Pathology            Subject       to day-to-day            block benefit               • Limit of R2 147                      beneficiary         per year                R4 302       per family           per year                        audiology,       occupational therapy and speech therapy • Includes liquid-based cytology pap smear
 Pathology        –– Subject   Physiotherapy
                                     to                    –     Post-hip,            knee       and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within 60 days of surgery
  Pathology
  Physiotherapy                      to yearly
                                          yearly hospital
                            – Physiotherapy
                       Subject                       hospital
                                                        performed      limit
                                                                       limit in hospital or instead of hospitalisation will be paid from in-hospital benefit • Sub-limit of R2 147 per beneficiary and R4 287 per family per year shared with GP services                                                                                                                                   – Post-hip, knee and shoulder replacement or revision surgery
 Physiotherapy                 Prostheses            – Covers            prostheses            and      surgically       implanted           internal      devices,
                                                                                                                                                               to a limitincluding         all pertemporary           prostheses        andused
                                                                                                                                                                                                                                              allvisits
                                                                                                                                                                                                                                                   accompanying              temporary
                                                                                                                                                                                                                                                                                  surgery or permanent                  devices      used     to assist     withbeneficiary
                                                                                                                                                                                                                                                                                                                                                                   the guidance,         alignmentusedand       deliverydays  of internal      prostheses • Subject to the yearly hospital limit and
  Physiotherapy –– aPost-hip,
  physiotherapy • 10                 post-surgeryknee      physiotherapy
                                                           and         shoulder          visits    (shared
                                                                                           replacement           with
                                                                                                                    or   in-hospital
                                                                                                                         revision             visits) upphysiotherapy
                                                                                                                                           surgery                             of R5•021  10              beneficiary
                                                                                                                                                                                                  post-surgery               per event
                                                                                                                                                                                                                         physiotherapy              within     60 days
                                                                                                                                                                                                                                                         (shared      with   ofout-of-hospital            visits)    up   to   aa limit  of   R5    021    per                    per    event            within
                               Post-hip,
                                   sub-limit     knee
                                                  of R23 790and        shoulder
                                                                            per family     replacement
                                                                                               per year and         or
                                                                                                               • Bone    revision
                                                                                                                              cement paid  surgery   from  physiotherapy
                                                                                                                                                                in-hospital             • 10
                                                                                                                                                                                   benefits       post-surgery
                                                                                                                                                                                                   • Shared               physiotherapy
                                                                                                                                                                                                                     sub-limits       with      visits    (shared
                                                                                                                                                                                                                                             out-of-hospital          with
                                                                                                                                                                                                                                                                    prosthetics  out-of-hospital
                                                                                                                                                                                                                                                                                          and             visits)
                                                                                                                                                                                                                                                                                                  appliances         up   to
                                                                                                                                                                                                                                                                                                                     of R4 •394   limit  of   R5
                                                                                                                                                                                                                                                                                                                                       for foot     021    per
                                                                                                                                                                                                                                                                                                                                                    orthotics andbeneficiary
                                                                                                                                                                                                                                                                                                                                                                        prostheticsper   event   aused
                                                                                                                                                                                                                                                                                                                                                                                          withbeneficiary withinof60
                                                                                                                                                                                                                                                                                                                                                                                                    sub-limit         60R1days
                                                                                                                                                                                                                                                                                                                                                                                                                             255
                                                                                                                                                                                                                                                                                                                                                                                                                                   of
                                                                                                                                                                                                                                                                                                                                                                                                                                   offorsurgery
                                                                                                                                                                                                                                                                                                                                                                                                                                        surgery
                                                                                                                                                                                                                                                                                                                                                                                                                                           orthotic    shoes,    foot   inserts
  Prescribed
 Prostheses          medicine
                     –– Covers          and
                                      prosthesesinjection and        material
                                                                     surgically         –   Prescribed
                                                                                        implanted          internal   administered             by   a   professional          legally    entitled        to   do   so  •  Subject     to  MPL     and    MEL                 –   Acute       medical      conditions              Subject      to  formulary      • Limit    R3   528    per                    and    R10     583     per   family    per  year,  subject   to aand    levelers per beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    sub-limit
  Prostheses
  of  R527    for        Covers
                    homeopathicper year.       Foot orthotics
                                      prostheses
                                            medicine      and
                                                            per              andper
                                                                      surgically
                                                                      family         prosthetics
                                                                                         implanted
                                                                                          year     •  30%subject
                                                                                                           internal    todevices,
                                                                                                               co-payment   formulary
                                                                                                                          devices,    on
                                                                                                                                          including
                                                                                                                                               • R500all
                                                                                                                                          including
                                                                                                                                           out-of-formularyallfortemporary
                                                                                                                                                                      crutches
                                                                                                                                                                   temporary
                                                                                                                                                                          medicine
                                                                                                                                                                                    prostheses
                                                                                                                                                                                    per•beneficiary
                                                                                                                                                                                    prosthesesIncludes
                                                                                                                                                                                                          and     all
                                                                                                                                                                                                                   all accompanying
                                                                                                                                                                                                                  per
                                                                                                                                                                                                          andprescribedaccompanying R5 500temporary
                                                                                                                                                                                                                        year •maternity        for wheelchairs
                                                                                                                                                                                                                                              temporary
                                                                                                                                                                                                                                               vitamin
                                                                                                                                                                                                                                                                or
                                                                                                                                                                                                                                                                or permanent
                                                                                                                                                                                                                                                                        per •beneficiary
                                                                                                                                                                                                                                                                   permanent
                                                                                                                                                                                                                                                            supplement
                                                                                                                                                                                                                                                                                        devices
                                                                                                                                                                                                                                                                                         devicesper
                                                                                                                                                                                                                                                                                    Homeopathic
                                                                                                                                                                                                                                                                                                       used
                                                                                                                                                                                                                                                                                                       used year
                                                                                                                                                                                                                                                                                                            and
                                                                                                                                                                                                                                                                                                                to  assist
                                                                                                                                                                                                                                                                                                                    •assist
                                                                                                                                                                                                                                                                                                                        R4 500
                                                                                                                                                                                                                                                                                                                toalternative   with   the
                                                                                                                                                                                                                                                                                                                                     per
                                                                                                                                                                                                                                                                                                                                withmedicine guidance,
                                                                                                                                                                                                                                                                                                                                       thehearing
                                                                                                                                                                                                                                                                                                                                             guidance,  aidalignment
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                                                                                                                                                                                                                                                                                                                                                              alignment       and
                                                                                                                                                                                                                                                                                                                                                                              and delivery
                                                                                                                                                                                                                                                                                                                                                                    beneficiary       per year
                                                                                                                                                                                                                                                                                                                                                                                     delivery
                                                                                                                                                                                                                                                                                                                                                                             prescribed      by
                                                                                                                                                                                                                                                                                                                                                                                                of
                                                                                                                                                                                                                                                                                                                                                                                                ofa•internal
                                                                                                                                                                                                                                                                                                                                                                                                      Subjectprostheses
                                                                                                                                                                                                                                                                                                                                                                                                    internal
                                                                                                                                                                                                                                                                                                                                                                                                    network        to internal–••and
                                                                                                                                                                                                                                                                                                                                                                                                                 prostheses
                                                                                                                                                                                                                                                                                                                                                                                                                  GP
                                                                                                                                                                                                                                                                                                                                                                                                                                        Subject
                                                                                                                                                                                                                                                                                                                                                                                                                                            external
                                                                                                                                                                                                                                                                                                                                                                                                                                        Subject
                                                                                                                                                                                                                                                                                                                                                                                                                                      Chronic
                                                                                                                                                                                                                                                                                                                                                                                                                                                    to
                                                                                                                                                                                                                                                                                                                                                                                                                                                    to the
                                                                                                                                                                                                                                                                                                                                                                                                                                                        the
                                                                                                                                                                                                                                                                                                                                                                                                                                                   medical
                                                                                                                                                                                                                                                                                                                                                                                                                                                             yearly
                                                                                                                                                                                                                                                                                                                                                                                                                                                          devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                             yearly    hospital
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     being
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       hospital
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 conditions      •
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             related
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    CDL  toand
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             admission diagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            and
 aa sub-limit
     sub-limit    of
                  of R23
                       R23 and 790      per
                                        per family
                               790procedure    family    •per
                                                          per       year
                                                              Subject
                                                                    year      ••toBonePMBs
                                                                                   Bone      cement
                                                                                             cement and    paid    from
                                                                                                                   from in-hospital
                                                                                                           paidapproval       in-hospital         benefits
                                                                                                                                                  benefits         •• Shared
                                                                                                                                                                       Shared      sub-limits
                                                                                                                                                                                   sub-limits         with
                                                                                                                                                                                                       with     out-of-hospital
                                                                                                                                                                                                                out-of-hospital         prosthetics
                                                                                                                                                                                                                                         prosthetics       and
                                                                                                                                                                                                                                                           and appliances
                                                                                                                                                                                                                                                                  appliances         of
                                                                                                                                                                                                                                                                                     of R4R4     394
                                                                                                                                                                                                                                                                                                 394    for   foot
                                                                                                                                                                                                                                                                                                              foot orthotics
                                                                                                                                                                                                                                                                                                        forfamily     orthotics      and
                                                                                                                                                                                                                                                                                                                                     and    prosthetics
                                                                                                                                                                                                                                                                                                                                            prosthetics        with
                                                                                                                                                                                                                                                                                                                                                               with aasubject
                                                                                                                                                                                                                                                                                                                                                                        sub-limit
                                                                                                                                                                                                                                                                                                                                                                        sub-limit      of
                                                                                                                                                                                                                                                                                                                                                                                       of R1   255
                                                                                                                                                                                                                                                                                                                                                                                                255 for
                                                                                                                                                                                                                                                                                                                                                                                                      for orthotic
                                                                                                                                                                                                                                                                                                                                                                                           R1 legislation   orthotic      shoes,
                                                                                                                                                                                                                                                                                                                                                                                                                          shoes,      foot
                                                                                                                                                                                                                                                                                                                                                                                                                                      foot inserts
                                                                                                                                                                                                                                                                                                                                                                                                                                             inserts    and
                                                                                                                                                                                                                                                                                                                                                                                                                                                        and levelers
                                                                                                                                                                                                                                                                                                                                                                                                                                                              levelers per     beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          permedicine
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               beneficiary
  DTP
 per     PMB
       year.     chronic       conditions         •  Subject           to    prior     application                                 and     use     of   chronic        medicine       pharmacy             DSP      •  Limit    of  R10    583    per   beneficiary         and    R21       310     per              per   year    •   Unlimited      for   PMBs,                  to  PMB                     •  30%      co-payment          on   out-of-formulary                       and
  per  year. Foot
  voluntary    Foot
                use of
                        orthotics
                        orthotics
                               Radiology
                                        and
                                        and• prosthetics
                                                prosthetics             subject to
                                                          limit issubject
                                                   (advanced)                          to formulary
                                                                               – Subject    formulary         • R500
                                                                                                      list of•approved
                                                                                                                 R500
                                                                                                                  will befor
                                                                                                                             for crutches
                                                                                                                                   crutches         per
                                                                                                                                                    per beneficiary
                                                                                                                                                           beneficiary
                                                                                                                                                              benefit forper
                                                                                                                                                                                per year
                                                                                                                                                                                 life year
                                                                                                                                                                                                •• R5
                                                                                                                                                                                                    R5 500 500     for
                                                                                                                                                                                                                    for wheelchairs
                                                                                                                                                                                                                         wheelchairs        per   beneficiary
                                                                                                                                                                                                                                            perrisk
                                                                                                                                                                                                                                                  beneficiary       per
                                                                                                                                                                                                                                                                    per to  year
                                                                                                                                                                                                                                                                            year    •• R4R4 500 500    per hearing
                                                                                                                                                                                                                                                                                                   careperandhearing       aid
                                                                                                                                                                                                                                                                                                                           aid per
                                                                                                                                                                                                                                                                                                                                 per beneficiary
                                                                                                                                                                                                                                                                                                                                        beneficiary       per
                                                                                                                                                                                                                                                                                                                                                          per year
                                                                                                                                                                                                                                                                                                                                                                year •• Subject
                                                                                                                                                                                                                                                                                                                                                     – Prescribed          Subject
                                                                                                                                                                                                                                                                                                                                                                           medicine
                                                                                                                                                                                                                                                                                                                                                                                       to
                                                                                                                                                                                                                                                                                                                                                                                       to internal
                                                                                                                                                                                                                                                                                                                                                                                           internal   and
                                                                                                                                                                                                                                                                                                                                                                                                       and external
                                                                                                                                                                                                                                                                                                                                                                                           from hospital       external
                                                                                                                                                                                                                                                                                                                                                                                                                  stay (TTO)
                                                                                                                                                                                                                                                                                                                                                                                                                            devices
                                                                                                                                                                                                                                                                                                                                                                                                                            devices       being
                                                                                                                                                                                                                                                                                                                                                                                                                                          being related
                                                                                                                                                                                                                                                                                                                                                                                                                                                   related    to
                                                                                                                                                                                                                                                                                                                                                                                                                                                               to admission      diagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  admissionbenefit
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 diagnosis
 and
  and   procedure
        procedure        ••non-DSP
                             Subject
                             Subject        to
                                            to
                                                Once
                                                PMBs
                                                PMBs
                                                                          depleted,          CDL to benefit                    limited
                                                                                                                                  services  • Include                                  threatening            allergies     payable from                and subject              managed                          formulary                                                                                                         • Included        in acute    medicine                 limit
  • TTO limited to 7 days and must be related to admission diagnosis and procedure • Payable from risk once acute medication benefit limit is exhausted – Self-medicine (OTC) • Payable from risk once acute medicine benefit is exhausted • Subject to formulary • Schedule 0, 1 and 2 medicines
 Radiology        (advanced)   Radiology           (basic)
                                          –– Subject        to       –  Subject         to   yearly      hospital      limit     •   Includes        2   x  2D      ultrasound        scans       per     pregnancy
  Radiology
  covered • Subject(advanced)    to acute       medicine
                                              Subject       to listbenefit
                                                                   list   of
                                                                          of approved
                                                                                   limit (event
                                                                                approved          services
                                                                                                       limit of R237 per beneficiary) and sub-limit of R889 per beneficiary per year and a yearly family limit of R1 421 and must be related to admission diagnosis and procedure – Contraceptives • Subject to formulary • Subject to acute
                                                                                                  services
  medicine benefit limit
 Radiology                     Renal anddialysis
                                             sub-limit     –ofInR2         677 per
                                                                      hospital              beneficiary
                                                                                       • Includes              per yearandultrasound
                                                                                                          materials                 related pathologypertests                  • Subject to clinical guidelines used in public facilities
  Radiology (basic)(basic) –– SubjectSubject to    to yearly
                                                        yearly hospitalhospital limit  limit •• Includes
                                                                                                    Includes 22 xx 2D      2D ultrasound scans        scans per pregnancy pregnancy
  Preventative careSpecialist      services services
                                                   – Payable–from                    risk • Includes
                                                                            Consultations             and      Influenza
                                                                                                              visits    •   100% vaccination,
                                                                                                                                         of  Scheme    HPVRate   vaccination
                                                                                                                                                                        for         and Pneumococcal
                                                                                                                                                                             non-network             providers         •vaccination
                                                                                                                                                                                                                          130%            • Influenza
                                                                                                                                                                                                                                     of Scheme         Ratevaccination
                                                                                                                                                                                                                                                               for established   and HPV  networkvaccination
                                                                                                                                                                                                                                                                                                         specialists(for female
                                                                                                                                                                                                                                                                                                                           • Subject   beneficiaries)       limited to
                                                                                                                                                                                                                                                                                                                                            to yearly hospital             1 per
                                                                                                                                                                                                                                                                                                                                                                       limit         year unless indicated
                                                                                                                                                                                                                                                                                                                                                                                • Reimbursement            according  otherwise        • Pneumococcaltariff
                                                                                                                                                                                                                                                                                                                                                                                                                             to Scheme-approved                 vaccination
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      file      once every
 Renal
  5 yearsdialysis
  Renal    dialysis        –– In
             for beneficiariesIn hospital
                                   hospital
                                          at risk•• Includes
                                                     • Subjectmaterials
                                                     Includes           materials
                                                                          to managed        and
                                                                                            andcare related
                                                                                                    related      pathology
                                                                                                                 pathology
                                                                                                          protocols         and tests
                                                                                                                                   tests •• Subject
                                                                                                                                   processes      Subject
                                                                                                                                                       • Includesto
                                                                                                                                                                  to clinical
                                                                                                                                                                       clinical    guidelines
                                                                                                                                                                                   guidelines
                                                                                                                                                                           screening       services   used       in
                                                                                                                                                                                                                 in public
                                                                                                                                                                                                      usedprovided   public byfacilities
                                                                                                                                                                                                                                facilities
                                                                                                                                                                                                                                 network pharmacies
 Specialist                    Surgical         procedures                (including             maxillo-facial              surgery)          –   Subject         to   yearly    hospital       limit      •  Subject      to  case     management            •  Maxillo-facial           surgery      subject       to  yearly     sub-limit      of  R20     823   per    family    •  Excludes      osseo-integrated             implants,       all implant-related       procedures        and orthognathic
  Screeningservices
  Specialist        services–––Consultations
                  services                Serum cholesterol,
                                        Consultations              and
                                                                    and visits bone••density
                                                                             visits        100%
                                                                                           100% scan,   of
                                                                                                        of Schemepap smear
                                                                                                            Scheme          Rate      for
                                                                                                                                      for non-network
                                                                                                                            Rate (including non-networkliquid-based  providers       •• 130%
                                                                                                                                                                              cytology),
                                                                                                                                                                      providers          130%         of
                                                                                                                                                                                                      of Scheme
                                                                                                                                                                                               prostate         specificRate
                                                                                                                                                                                                            Scheme                for
                                                                                                                                                                                                                                   for established
                                                                                                                                                                                                                             antigen,
                                                                                                                                                                                                                          Rate                             network
                                                                                                                                                                                                                                                           network specialists
                                                                                                                                                                                                                                          glaucoma screening,
                                                                                                                                                                                                                                       established                          serum glucose,
                                                                                                                                                                                                                                                                        specialists          •• Subjectoccult
                                                                                                                                                                                                                                                                                                 Subject      to   yearly
                                                                                                                                                                                                                                                                                                              toblood        hospital
                                                                                                                                                                                                                                                                                                                   yearlytests,
                                                                                                                                                                                                                                                                                                                             hospital      limit
                                                                                                                                                                                                                                                                                                                                           limit •• Reimbursement
                                                                                                                                                                                                                                                                                                                                     Thyrotropin       (TSH) for neonatal
                                                                                                                                                                                                                                                                                                                                                      Reimbursement             according      to
                                                                                                                                                                                                                                                                                                                                                                                               to Scheme-approved
                                                                                                                                                                                                                                                                                                                                                                                   hypothyroidism,
                                                                                                                                                                                                                                                                                                                                                                                according                  mammogram and
                                                                                                                                                                                                                                                                                                                                                                                                   Scheme-approved               tariff    file
                                                                                                                                                                                                                                                                                                                                                                                                                                  tariffother
                                                                                                                                                                                                                                                                                                                                                                                                                                           file screening according to evidence-
                               surgery
  based standard practice(including
 Surgical                                  • Neonatal hypothyroidismsurgery)                  screening test – TSH                  (Thyrotropin)          tariff 4507         only • Includes               screening services provided bysurgery           network pharmacies
  Surgical procedures
               procedures (including maxillo-facial        maxillo-facial surgery) –– Subject                    Subject to     to yearly
                                                                                                                                     yearly hospital
                                                                                                                                                 hospital limit   limit •• Subject
                                                                                                                                                                              Subject to  to casecase management
                                                                                                                                                                                                            management •• Maxillo-facial
                                                                                                                                                                                                                                     Maxillo-facial surgery subject    subject to      to yearly
                                                                                                                                                                                                                                                                                            yearly sub-limit
                                                                                                                                                                                                                                                                                                       sub-limit of    of R20
                                                                                                                                                                                                                                                                                                                          R20 823  823 perper family
                                                                                                                                                                                                                                                                                                                                                 family •• Excludes
                                                                                                                                                                                                                                                                                                                                                               Excludes osseo-integrated
                                                                                                                                                                                                                                                                                                                                                                             osseo-integrated implants,implants, all    all implant-related
                                                                                                                                                                                                                                                                                                                                                                                                                            implant-related proceduresprocedures and   and orthognathic
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             orthognathic
  Radiology (advanced) – Shared limit with in-hospital advanced radiology of R21 166 per family per year • Specific authorisation required for angiography, CT scans, MDCT, coronary angiography, MUGA scans, PET scans, MRI scans and radio-isotope studies
 surgery
  surgery
  Radiology (basic) – X-rays and soft tissue ultrasound scans • 2 x 2D ultrasound scans provided for by maternity benefit • Sub-limit of R3 513 per beneficiary and R6 439 per family per year
  Renal dialysis – Out of hospital • Includes materials and related pathology tests • Subject to pre-authorisation, managed care protocols and processes • Limited to PMBs • Subject to use of a Renal Dialysis Network DSP • If a non-network provider is voluntarily used, a co-payment of 15%
  will be applied per event in accordance with network rules
  Specialist services – Subject to day-to-day block benefit • Consultations, visits and all other services • Shared with GP services • 100% of Scheme Rate for non-network providers • 130% of Scheme Rate for established network specialists • Reimbursement at 200% of Scheme Rate for
  procedures specified by managed care done in doctors’ rooms instead of in hospital • Reimbursement at 200% of Scheme Rate for cataract procedures performed by ophthalmologists in their rooms • Limit is pro-rated from join date

                           Key:
Key:
Key:                             Pre-authorisation is needed                                              100% of Scheme rate                                           100% of cost, subject to PMB legislation                                                                 Subject to managed care rules                                                         Limited to PMBs
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