Online CCCAC Training FAQs - Chicago Jobs Council
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Online CCCAC Training FAQs
1 How much total time should I expect to dedicate to the online training?
The online CCCAC training is intensive. It is a 55-hour training that runs over a 3-month period. You can
expect to dedicate approximately 7-9 hours to the training every week or two. Required training days take up
a portion of this time; they run from 9:00 am - 3:00 pm., with lunch included as an optional activity.
Consequently, the application asks you, your supervisor, and executive director/lead administrator (if
applicable) to agree to this commitment, so that you may have time off to complete this training. It is also
recommended that you be given a reduced workload during this period.
2 I am not that tech savvy. Will I be able to be successful in this online training?
The training time is spent on both live Zoom sessions and self-paced work completed on Canvas, a learning
management system (LMS). Depending on your familiarity with technology and ability to learn new tools, there
may be a moderate to significant learning curve involved with taking an online training on an LMS for the first
time. In fact, most adult learners who have not taken an online course in the past few years can expect to face
at least a small learning curve.
Before starting the online CCCAC training, you will be asked to complete a survey to gauge your overall
comfort level and skills with technology, as well as to assess your familiarity with the various technological tools
that will be used on this course (e.g. Zoom, Canvas, Jamboard, etc.).
Before the course begins, written material will be provided to orient you to the Canvas LMS. At the beginning of
the training, you will also complete a Canvas Scavenger Hunt. Should you like additional support, there will be
opportunities to check in with a cohort member and the facilitator with questions. Additionally, you can always
ask the facilitator tech questions by email or during weekly office hours. Finally, participants will exchange
contact information and are encouraged to support one another with their learning, in general, as they would
with learning in a face-to-face environment.
3 What is Canvas and how do I use it?
Canvas is a Learning Management System (LMS) that is used by organizations and educational institutions for
online learning. In general, an LMS provides an online environment where learners can access course materials
and interact via discussion board postings, video and audio postings, collaborative documents, etc.
To access the CCCAC course on Canvas, you will need to create a free Canvas account, which may be
canceled at any time. You will receive additional details about how to do this before the training starts.Online CCCAC Training FAQs
Read more about course invitations here.
Learn more about signing up for a Canvas account with a join code here.
See more information about browser and computer requirements here.
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How much time will I need to spend on Canvas?
There will be approximately 3-4 hours of self-paced activities to do on Canvas every week or two. These
activities will almost all be completed independently.
5 How frequently should I log onto the course on Canvas to be successful with the training?
Think of the CCCAC course like a social media platform such as Facebook or Instagram—the ones people
check the most often tend to be the platforms they are most excited about, contribute to and learn from the
most, and where they connect with the most people. For these same reasons, you are strongly encouraged to
log onto Canvas frequently. Aside from attending the live Zoom sessions, for optimal engagement, it is
recommended that you log onto Canvas several times a week to complete the self-paced activities and read
your colleagues’ responses. To provide you the opportunity to catch up with online activities over the weekend,
each “week” of the course runs from Tuesday-Monday.
To keep you connected to course updates and postings from the instructor/fellow cohort members, you should
also receive regular course notifications via email. You will be provided with more information about how to set
these up before the training starts.
6 How much time will I need to spend on Zoom?
You should plan to spend a total of 4.5 hours per week attending 2 live Zoom sessions.
One of the weekly live Zoom sessions will be a Class Meeting lasting 3 hours. It will be held the same day and
time each week. During these meetings, you will discuss new information that lends itself to a live session and
hear from guest speakers about postsecondary pathways.
The other weekly Zoom session will be a partner or small group meeting lasting 30-90 minutes. During this time,
you will discuss weekly activities and work on a group project. These meeting times will be included in the
required training days.Online CCCAC Training FAQs
7 I don’t have a Zoom account. Can I join the Zoom meetings?
Yes, you can. You do not need a Zoom account to join a meeting as a participant. You will, however, need to
download the Zoom app to join the meetings. Make sure that you have the most recent Zoom software since
certain functionalities are only available in more recent updates.
To download the Zoom app and research other FAQs, visit the Zoom FAQ Page.
To learn about upgrades, visit the Zoom Upgrade Page.
To access new updates, visit the New Updates for Zoom Clients Page.
I like to network with my colleagues and build relationships when doing professional development.
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Will this be possible with the online CCCAC training?
The online CCCAC training is designed to encourage interaction and relationship-building, just like the face-
to-face training. In general, people learn better when they have strong relationships with their peers and the
instructor. Moreover, a primary goal for the CCCAC training is that participants can build long-lasting networks
to continue their work with supporting youth after the training is over.
For this reason, the first week of the online training is spent doing several “get-to-know-you” activities, such as
learning what people wanted to be when they grew up and welcoming a fellow cohort member via email.
Additionally, throughout the training, to help cultivate relationships, each participant will consistently work with
groups. There will also be ongoing opportunities for more informal, social dialogue and sharing of resources.
Lastly, quarterly community of practice meetings are planned for all past and present CCCAC participants, so
networking and learning can continue!
9 How does online learning compare to face-to-face learning? Is it easier or harder?
There is no simple answer to this question, although most adults who have not previously taken an online course
find there is some learning curve involved with using an LMS and completing online activities. For this reason,
the online CCCAC training includes an additional first week that enables you to try the various tools and get to
know your fellow colleagues before diving deeper into the training content in the second week.
In general, people who prefer online learning like the flexible schedule, the convenience of studying from home,
being able to learn at their own pace, and not having a commute! That said, some people find online learning
challenging because it can be harder to stay engaged and build relationships with colleagues.Online CCCAC Training FAQs
Conversely, people who prefer face-to-face learning typically enjoy the hands-on aspect of learning, find it
easier to focus, and enjoy meeting people and networking. The disadvantages of face-to-face learning are it
takes place at a set time, day, and location, the course transpires at the same pace for everyone, and there is a
commute!
10 What is the completion policy? What are the requirements for receiving the Credential?
To receive the Credential, participants are expected to meet the expectations outlined below for the following
three training components: Class Meetings on Zoom, Group Projects, and Canvas Activities.
1. Class Meetings on Zoom: Participants are expected to attend the full 3-hour, weekly Zoom sessions.
These sessions are the only time the whole cohort meets and when guest speakers appear. That said, since
unexpected circumstances may interfere with online learning (e.g. technical problems, families needing to
share an internet connection, illness, etc.), below are additional details to help guide your planning.
1 or 2 absences: Please notify your facilitator as soon as possible. If you cannot attend either a
significant portion of a meeting or a whole meeting, you will be asked to reach out to 2 other cohort
members to learn what you missed and then write a response of up to 1 page. All participants must
attend the Class Meeting on the first week of the training.
3 absences: If you miss 3+ meetings, you may be asked to withdraw from the CCCAC training and
consider re-enrolling at a time when you can participate more fully.
2. Group Projects (completed in Small Group Meetings on Zoom): Participants are expected to make
regular contributions to developing a group project on a self-selected topic related to CCCAC. These
group projects will be shared at the end of the training and will become open source resources that may
be widely accessed by the public.
Small groups meet for 1.5 hours on most training weeks to plan the project. Attendance for these
meetings is required, but if any do need to be missed, participants should reach out to group members
to find out what they missed and how they can contribute.
3. Self-paced Canvas Activities: Typically, there are 8-9 self-paced Canvas activities in a given training
session (each session lasts 1-2 weeks).
Each session, 80% of activities must be completed to meet training expectations. Since the number of
activities varies in a given session, you will be told how many activities you must complete each session.
If you are unable to complete 80% of the activities in a given training session, you should complete
them by the next session.Online CCCAC Training FAQs
At the training mid-point, if you have not completed at least 80% of the training activities, your
facilitator will check in to see how to best support you and make a plan for moving forward. However,
depending on the number of activities you are missing, it may be recommended that you withdraw from
the training and consider re-enrolling at a time when you can participate more fully.
In general, if there are extenuating circumstances that prevent you from fully engaging with the course, you
should be in touch with your facilitator as soon as possible so that you can make a plan.
Does the Jobs Council offer a hybrid/blended CCCAC training? (A hybrid/blended training is a
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combination of the face-to-face and online formats.)
Currently, the Jobs Council does not offer hybrid/blended CCCAC trainings. This format may become available
in the future.
I would really prefer to take a face-to-face CCCAC training. When will this training format be
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offered again?
The Jobs Council plans to hold face-to-face CCCAC trainings again in 2022 in accordance with health and
safety guidelines. The CCCAC website will be updated with this information or you can ask to be put on the
CCCAC mailing list by contacting Dana Horstein, CCCAC Program Manager at dana@cjc.net.You can also read
