NEW ZEALAND CERTIFICATE IN ANIMAL CARE (COMPANION ANIMAL)
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Faculty of Health and Sciences Student Handbook 2021 NEW ZEALAND CERTIFICATE IN ANIMAL CARE (COMPANION ANIMAL) LEVEL 3 NZ2487 Disclaimer The information contained in this handbook replaces all information contained in any previous handbook and is intended as a guide only. UCOL is committed to innovation and continuous improvement, and reserves the right to change any aspect(s) of the programme. This may affect the currency of the information contained in this handbook, e.g. • Programme location • Lecture times • Staff • Other matters
Contents COVID-19 ................................................................................................................................................. 3 Quick Links............................................................................................................................................... 4 Welcome ................................................................................................................................................. 7 Pathways Diagram ................................................................................................................................... 8 Staff ......................................................................................................................................................... 9 Programme Information........................................................................................................................ 10 Programme Assessment ........................................................................................................................ 18 Student Responsibilities ........................................................................................................................ 23 Appendix 1 – Study Contract ................................................................................................................. 24 Appendix 2 – Request for Extension...................................................................................................... 25 Appendix 3 – Request for Reconsideration of Result ............................................................................ 26 Appendix 4 – Request for Resubmit / Resit ........................................................................................... 27 Appendix 5 – Standards of Conduct ...................................................................................................... 28 Appendix 6 – Student Safety While Handling Animals .......................................................................... 29 Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 2
COVID-19 UCOL is committed to supporting staff and student safety around COVID-19. At Alert Level 1 – we ALL need to be ready, in case COVID-19 reappears in our community. Stay home if you are sick – If you’re feeling unwell, isolate wherever you are and call Healthline on 0800 358 5453 about getting a free COVID-19 test. By getting a test, you’re helping keep your community safe. Use the COVID Tracer app – UCOL has QR codes displayed at all entrances, please scan in using the COVID Tracer app. The NZ COVID TRACER app keeps us 1 step ahead of the virus. The more we scan, the safer we’ll be. Follow good personal hygiene protocols - Good effective hygiene protocols are fundamental for maintaining a healthy and clean work environment. Protocols include: 1. Wash and dry your hands often, especially after coughing or sneezing. Use soap or hand sanitiser. 2. Cover coughs or sneezes with tissues or your elbow. 3. Place used tissues in rubbish bins or in a plastic bag. 4. Do not touch your face. Sanitation stations are set up across all of our campuses and within classrooms. Please use them when entering, leaving or before you have any food. Face Coverings – Please wear a face covering whenever you are on public transport, including flights. While not compulsory, you are welcome to wear a face covering while on any of our UCOL campuses Information Sharing – If you have any COVID-19 related question, or you need to inform UCOL about anything COVID-19 related, please speak with your lecturer or email our Health and Safety team at hs@ucol.ac.nz Should there be a change in alert levels, UCOL will provide you with further information at that time. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 3
Quick Links Student Intranet You can access the UCOL student intranet at Student Intranet to find the most up to date policies, procedures, guidelines and forms. These are located in Policies and Procedures under UCOL Info. The Academic Statute and Student Discipline Statute (Non-academic), two important documents that set out the main rules and processes you need to be aware of, can be found under Related Documents to the left of the Policies and Procedures page. Outstanding Fees All fees are due to be paid in full by the first day teaching starts. Students who have not paid all of their fees (including outstanding library fines or other debts with UCOL) will not be eligible to graduate. See Academic Statute. Computer Suites The computer facilities provided by UCOL are available to every enrolled student. Your password is the key to your account. Never share your login and password details with anyone else. You will also be held responsible for any activities that take place under this account name. Further information about computer use at UCOL can be found on the Information Technology page. See Computer Use Policy. Student ID Cards Your student ID card helps you access certain rooms, borrow library equipment and other important functions. You can obtain your ID card from the Information Centre. Printing and Photocopying Printers and photocopiers are operated from your student ID card. The cost of using them is deducted from your account. You can top up your credit at the Information Centre and check your balance at Print Credit. Internet Access Instructions for internet access at UCOL are available at Connect to UCOL. Car Parking Car parks are provided for UCOL students and staff only. For Palmerston North car parks, all vehicles must be registered and display a current year UCOL car parking sticker. This sticker can be obtained at the Information Centre. Further information is available on the Car Parking Information page. Recognition of Prior Learning (RPL) Recognition of Prior Learning (RPL) acknowledges what you have learned from other programmes and qualifications, life experiences, work experiences, training programmes and workshops and measures this against the requirements of the programme you are enrolled in. You can be awarded credit towards a qualification if you can satisfactorily demonstrate that your prior qualifications and experience reaches the required standard. You should apply within two weeks of starting the course. See Recognition of Prior Learning Procedure and Recognition of Prior Learning Application Form. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 4
Student Support Student support is available to help you succeed. Possible types of support include: Health services Disability support Learning services Maori education support Scholarships and financial hardship support Library resources More information on how to access this support is provided on the student intranet on the Learning & Study and Health Matters pages. Concerns and Complaints Please refer to the Student Complaints Policy and Student Concerns and Complaints Procedure for information on how you can raise a concern or complaint and the process that follows. Health and Safety We all have a responsibility to maintain a safe, healthy work and study environment. See Student Health and Safety Obligations Policy and Student Health and Emergency Procedure. Smoking, Drugs and Alcohol For the safety and well-being of yourself and others, UCOL has policies regarding smoking, drugs and alcohol. Smoking is not permitted on any UCOL campus or facility. This smoke free policy applies 7 days a week, 24 hours a day. See Smoke Free Policy. You may be excluded from class or any UCOL activity if a staff member considers you are under the influence of drugs/substances. This may lead to suspension from your programme and even to having your enrolment cancelled. The Police may be notified of any illegal activity related to the use or possession of drugs or substances. See Drug and Alcohol Policy. You may be excluded from class or any UCOL related activity if a staff member believes you are under the influence of alcohol. See Drug and Alcohol Policy. Withdrawal Before you decide to withdraw from your programme, you should talk to staff on your programme. Remember, if you are having difficulties with your programme there are ways UCOL can help you. If you do decide to withdraw, you must complete a Change of Details/Circumstances Form. These can be obtained from the Information Centre. Fee Refunds – Domestic Students The rules for fee refunds if you withdraw are outlined in the Admission & Enrolment Guide and Student Fee Refund Procedure. Fee Refunds – International Students Please refer to the International Student Fees and Refunds Procedure for more information about fee refunds for international students. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 5
International Students International Student Support can help international students with any questions they might have. Further information is available on the International Students page. See International Students Procedure. Whānau Room All three campuses have a whanau room or marae facility. The whanau room is a space for all UCOL students, where principles of whanaungatanga, whakaruruhau, oranga, akonga, matauranga and hapainga I te reo Māori me ona tikanga are fostered and nurtured. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 6
Welcome Welcome to the NZ Certificate in Animal Care - Level 3 (Companion Animals) programme. Our aim is to make this course as enjoyable, interesting and instructive as possible, without losing sight of your ultimate success in gaining skills and qualifications suitable for your start in a career in Animal Care. This handbook is designed to give you an outline of the course and the roles that govern its operation. Please read this handbook and become familiar with its contents. Staff are here to help you to achieve success in all subject areas but to be able to plan ahead and give you this help we will require your co- operation and effort. At UCOL we believe learning is your responsibility. If you have any questions or concerns at any time, or need help in any way … please ASK. Remember we are not psychic and cannot guess if you need assistance. The only silly question is the one you didn’t ask! My office is 3.1.03 (Palmerston North). It is best if you send me an email at H.Grady@ucol.ac.nz or phone me on 06 952 7001 ext. 70806 or text 021 2109859. We hope that you enjoy your time with us and wish you every success throughout your study and future career. Heather Grady Heather Grady Programme Leader NZ CERTIFICATE IN ANIMAL CARE Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 7
Pathways Diagram Entry to this programme is NCEA Level One (including 10 literacy and 10 numeracy credits at Level One), OR equivalent academic achievement OR on a case-by-case basis at the discretion of the Executive Dean. International students: IELTS General or Academic score of 5 with no band score lower than 5 (or equivalent) NZ Certificate in Animal Care (Level 3) (Companion Animals) New Zealand Certificate in Animal Technology (Level 5) with strands in Rural Animal Technician and Veterinary Nursing Assistant NZ Diploma in Veterinary Nursing (Level 6) Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 8
Staff EXECUTIVE DEAN Penny O’Leary HEAD OF SCHOOL Shohn Woormgoor Phone: 70612 Email: s.wormgoor@ucol.ac.nz PROGRAMME LEADER Heather Grady Phone: 70806 Email: h.grady@ucol.ac.nz LECTURER – Palmerston North Krista Eades Phone: 70868 Email: k.eades@ucol.ac.nz LECTURER – Palmerston North Rin Phudchu Phone: 70315 Email: r.phudchu@ucol.ac.nz LECTURER – Masterton Jenny Waters Phone: 72070 Email: j.waters@ucol.ac.nz Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 9
Programme Information Length The New Zealand Certificate in Animal Care (Level 3) (Companion Animals) is a single semester programme consisting of 20 weeks in length including two weeks’ holiday. Students commence the programme at the beginning of Semester 1 or Semester 2. Start/Finish Dates Semester One Term 1 22 February to 16 April 2021 Mid-semester break 17 April to 02 May 2021 Term 2 03 May to 09 July 2021 Start/Finish Dates – July Intake Semester Two Term 1 26 July to 01 October 2021 Mid-semester break 02 October to 17 October 2021 Term 2 18 October to 10 December 2021 Holidays Semester One Good Friday 02 April 2021 (during the mid-semester break) Easter Monday 05 April 2021 (during the mid-semester break) Easter Tuesday 06 April 2021 (during the mid-semester break) ANZAC Day 26 April 2021 (during the mid-semester break) Queen’s Birthday 07 June 2021 Semester Two Labour Day 25 October 2021 Timetable The timetable can be accessed from most computers via the intranet site. This programme will be delivered in a blended format with classes generally run between 9am to 4pm Monday to Thursday and any remaining course work to be completed independently. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 10
Programme Structure Lecturer Course Pre/co- National Local Supported Independent Work Experience Title Unit Std Level Number requisites Credits Credits Learning Learning Hours Hours Hours Animal Care Fundamentals AC301005 3 N/A 15 80 70 Anatomy and Physiology AC301006 3 N/A 10 60 40 Demonstrate knowledge of companion 5180 3 6 animal anatomy, cells, body tissues and systems Animal Care Facilities AC301007 3 AC301005 15 70 60 20 Demonstrate and apply knowledge of 5189 3 7 health and safety in an animal facility Describe and apply the Animal Welfare 31504 3 Act 1999 for animals in an animal facility Animal Husbandry and Health AC301008 3 AC301005 30 150 130 20 AC301006 Describe cat feeding, health, and housing, 31501 3 7 and carry out routine health procedures Describe dog feeding, health, and 31502 3 7 housing, and carry out routine health procedures Totals for programme - - - 27 70 360 300 40 Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 11
Year Plan (February and July Intakes) Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 12
Aims The aim of this programme is to provide individuals with the skills, knowledge and attributes to maintain the welfare of companion animals. It is designed for those people who want to care for animals in contexts such as pet stores, animal rescue centres, pet groomers, boarding and training facilities, general pet owners and animal recreation businesses. This programme also aims to enable students to develop the literacy and numeracy skills relevant to the animal care industry, and/or for further study. Graduation Requirements The NZ Certificate in Animal Care (Level 3) (Companion Animals), will be awarded to students who have successfully completed all courses. Compulsory Academic Requirements (CAR) This programme has no Compulsory Academic Requirements. Off-Campus Learning Students may participate in field trips to relevant companion animal care facilities to observe practitioners in the work environment. Student Learning Off-Campus Procedure Student Work Experience and Off-campus Learning Policy Work Experience/Practicum Policy All learners are required to complete at least 40 hours in an animal related facility work-placement where they are exposed to all species required for the programme. The preference is for the 40 hours to be completed in a minimum of two animal related facilities such as a boarding kennel, cattery, local SPCA, etc., to ensure they are exposed to different species and practices. These work-placements provide the contextual environment to enable learners to develop the skills required of a graduate in the NZ Certificate in Animal Care working with companion animals. All learners are required to have completed Introduction to Animal Care and Assist in Maintaining an Animal Facility before commencing any animal related facility work placements. Learners are provided with documentation which sets out expectations of them at animal related facilities together with guidance on how to approach and find an acceptable volunteer placement. Learners who are unable to find their own placement will be supported UCOL to find a suitable placement. Learners will have completed the introductory course on aspects of health and safety, hygiene, professional behaviour, animal care and anatomy prior to commencement. Learners must obtain signed verification from their supervisor/s in their practical workbook for all animal related work-placements. Their supervisor will record and confirm the number of hours of practicum the learner has completed. Refer also to UCOL policies and procedures related to Practicum or Work Experience. Student Work Experience and Off-campus Learning Policy A police check is required for all students on enrolment. If the police check identifies an issue that could affect your ability to gain a work experience placement, you will be counselled before being Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 13
admitted into the programme. It may be that a student in this category will be unable to complete the requirements for papers requiring work experience placements. Before your placement, you will be required to affirm that your police record has not changed nor any charges are pending. Information on the Police Vetting Service is available from: http://www.police.govt.nz/advice/businesses-and-organisations/vetting Confidentiality The relationship between an animal care establishment and any client is a confidential relationship. Considerable discretion must be exercised in discussing cases outside the establishment or clinical environment, and as a general rule, cases must not be discussed with outside individuals. You MUST respect client confidentiality. If you have concerns about workplace protocols or what you are being asked to do ensure your questions are asked at a convenient time and not in the public eye. Specific Clothing Whilst on placement, you must wear your UCOL student uniform, however some animal care placements may have their own requirements. Comfortable, closed in shoes are advised. Sandals and “loud” trainers are NOT acceptable. Professional standards during work experience As a student and representative of the Animal Care programme, you will conduct yourself in a professional manner at all times Your primary task is to LOOK, OBSERVE and LEARN. Please note that some animal care facilities will allow greater practical participation than others. It must be stressed that what you will learn at UCOL will not necessarily be duplicated in your work experience placements. The following behaviour is expected at all times: General appearance must be clean, tidy and acceptable Longhair must be tied back No jewellery to be worn apart from wedding ring, watch & sleeper-type earrings. No visible piercings apart from acceptable earrings No visible tattoos No visible ‘hickies’ Your uniform must be clean and tidy (ironed if necessary) Your personal hygiene is your responsibility, however if there is a problem you will be discreetly informed. UCOL Student ID cards to be visible at all times. Punctuality, courtesy and respect at all times (towards people and property) Confidentiality: you must remember that clinics are businesses and your behaviour must not jeopardise the facility, animal, or person involved in any way. Wear protective clothing where appropriate. Obey the general rules of the facility, e.g. smoking, if permitted should only be in designated areas. Your conduct should be such that it will not jeopardise the future collegiality between UCOL and the place of work experience Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 14
No task should be undertaken without prior direction from experienced staff. However, commitment and initiative are expected. You must ask for clarification from the staff if instructions are not clearly understood. Any other course of action may have severe repercussions on the welfare and treatment of animals. Follow all instructions carefully and diligently. NO PERSON NOT TRAINED IN THE HANDLING OF AGGRESSIVE OR FRACTIOUS ANIMALS SHOULD BE INVOLVED IN THE HANDLING OF SAID ANIMAL AND NO TASKS UNDERTAKEN WITHOUT PRIOR DIRECTION FROM EXPERIENCED STAFF. The safety and welfare of the animal is always of paramount importance. Handle all animals so that they are safe and feel secure. Any task must be carried out with the least possible stress upon the animal. The person you are assisting must remain safe. If you are not sure, ASK. Never continue a task if you are not completely sure of the procedure. Maintain the safety of your workplace and yourself. Always use safe working practices. Keep the work area clean and tidy. Dispose of all waste correctly. Report when supplies running low, and if appropriate, restock supplies as needed. If you are experiencing problems or feel uncomfortable whilst on placement, please notify your placement supervisor that you need to leave, please explain if you are unwell (no explanation is required if you are uncomfortable within the workplace). You must then inform the Programme Leader (Heather Grady) of your situation. Read carefully and sign the Student Safety While Handling Animals form (Page 65). Student Learning Off-Campus Procedure Student Work Experience and Off-campus Learning Policy Student Work Experience Procedure Health and Safety All matters related to issues of health and safety are detailed in the Student Handbook, and included in and referred to as part of the programme orientation activities. Students are informed of UCOL health and safety policy and requirements, including the responsibility that students have for their own health and safety and those around them, and they are required to follow UCOL health and safety guidelines at all times. All required safety clothing and footwear must be worn during practical classes and safety equipment must be used. Before going on their practicum placements students are specifically briefed with regard to their responsibility for their own health and safety and the health and safety of those around them in the context of the placement. Students with a health problem should advise UCOL on enrolment and should ensure that staff are aware of the condition and know what to do if help is required. New Zealand Certificate in Animal Care students are required to sign two forms: Standards of Conduct for Work Experience Placements (Appendix 5). Student Safety while Handling Animals (Appendix 6). Refer also to UCOL policies and procedures related to Health and Safety. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 15
Health and Safety Responsibilities Heather Grady, Programme Leader is responsible for the management of health and safety matters within the programme. All staff and students are responsible for ensuring that they work in a manner which is safe to themselves and to others, and must comply with the requirements of UCOL, Faculty and programme health and safety policies, procedures, guidelines, codes and standards. It should be stressed that students must follow health and safety guidelines at all times. You are asked to read the relevant parts of UCOL, Faculty and programme health and safety policies, procedures, guidelines, codes and standards. Student Health and Emergency Procedure General Health & Safety Information You are asked to read the relevant parts of the UCOL, Faculty and Programme Health and Safety policy, procedures, guidelines, codes and standards. You will be given a laboratory safety manual which a lecturer will explain the details and sign off a checklist for safety at the first practical session. NZ Certificate in Animal Care students are required to sign two forms: standards of conduct form (Appendix 5) student safety while handling animals (Appendix 6) These forms are given in the appendices. Copies of these forms are kept on personal file. POLICY: Student Health and Safety Obligations Policy Restricted Areas All science laboratories including the Vet lab are restricted areas. You may only enter when a staff member is present. Special permission is required for any visitor – you must ask your lecturer before the class. Absolutely no food or drink is to be consumed in these areas. Food and drink must remain in a closed bag. Covered shoes must be worn and all lecturers’ instructions must be obeyed. Wash your hands before leaving the class. Make sure you are aware of any restricted areas at any work experience placements. Check this out on the first day. Follow given instructions at all times. Food and drink must be only consumed in designated areas, wash your hands before consuming food and drink. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 16
Programme Materials and Costs Required Equipment: Equipment Approx min cost Navy or black trousers (not jeans) for use on placements $30 Covered non-slip shoes $20 for basic shoes Calculator (not your cell phone) $10 for basic model Work Placement Uniform You will be issued with a polo shirt with the UCOL logo as uniform for placements. You will wear Navy or black trousers (not jeans) with the polo tops (these are not provided by UCOL). Plain, dark coloured, long-sleeved top for use on placements in cold weather is optional. Note: Your course fee does not include the trousers or long sleeved top. Textbooks Required and recommended reading material will be specified in the course outline provided by the lecturer at the beginning of the semester. Students may use texts and other books, journals, on-line databases, and the Internet to increase their awareness and knowledge of the subject material. Travel It is your responsibility to provide transport to and from placements. The costs of this will depend on where you go and/or live. Staff If you need to contact your lecturer please do so via phone or email using the details on page 8. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 17
Programme Assessment Assessment Methodology Assessment is used to encourage, develop and challenge you in your learning. Assessment procedures are part of the learning tools of the course. The chief purpose of in-course assessment is to detect any learning difficulties you may be having and then to take action. Assessment is an on-going process and involves a variety of methods. Grading Scale This programme uses achievement-based assessment and results will be specified in accordance with the UCOL Academic Statute as follows: A Pass with Distinction B Pass with Merit C Pass D Fail E Fail F Ungraded Fail (no assessment undertaken) DNC Did not complete both all compulsory assessments for a course and CAR (Grade) (AEG) Aegrotat Pass CR Specified or Unspecified or Cross Credit W Withdrawn R Restricted Pass CO Conceded Pass CP Conditional Pass The following percentages for each grade shall be used: A 75 – 100 B 60 – 74 C 50 – 59 D 40 – 49 E 0 – 39 F Ungraded Fail (no assessment undertaken) Te Reo Māori UCOL acknowledges the principles of the Treaty of Waitangi and endorses the right of its students to use Te Reo Māori in assessments. If you are fluent in Te Reo and wish to be assessed in it, you should inform your lecturers of this at the beginning of the programme. See Assessment in Te Reo Māori Procedure. Schedule of Assessment An assessment schedule for each course will be given out to the students at the beginning of that course. If you are absent from a written coursework test due to illness, you may sit a separate test at the earliest opportunity or as arranged by the Programme Leader, on production of a medical certificate to the Programme Leader. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 18
All subjects are compulsory and must be passed successfully to complete the qualification. The following is an outline on each course: Animal Care Fundamentals Assessment is a mixture of achievement based and competency based. Portfolio Pass/ Fail Scenario 25% Project 25% Online test 50% In order to pass this paper, students must: gain a minimum of 50% in each achievement-based assessment. pass each competency based assessment. Anatomy and Physiology Assessment is a mixture of achievement based and competency based. Portfolio Pass/ Fail Test 100% In order to pass this paper, students must: gain a minimum of 50% in each achievement-based assessment. pass each competency based assessment. Animal Care Facilities Assessment is a mixture of achievement based and competency based. Placement Workbook Pass/ Fail Project 50% Online test 50% In order to pass this paper, students must: gain a minimum of 50% in each achievement-based assessment. pass each competency based assessment. Animal Husbandry and Health Assessment is a mixture of achievement based and competency based. Portfolio 60% Placement Workbook Pass/ Fail Online test 40% Scenario (simulation) Pass/ Fail In order to pass this paper, students must: gain a minimum of 50% in each achievement-based assessment. pass each competency based assessment. Conduct During Assessments During your study, you are expected to observe and comply with the Academic Statute and all programme regulations. Plagiarism or cheating is not tolerated. Academic dishonesty includes: Copying from or inappropriate communicating with another person during an exam or assessment Possessing any unauthorised material during an exam or assessment Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 19
Submitting any work for assessment that is not your own and whose author has not been acknowledged Copying another’s work Collaborating with others in the preparation of material, except where this is an assessment requirement Resubmitting work without prior written approval of the lecturer Turnitin, or a similar programme, may be used to determine whether you have committed academic dishonesty. See Conduct of Examinations and Assessments Procedure. Part VIII of the Academic Statute outlines the disciplinary proceedings that apply should you breach these rules. Extensions Extensions for an assessment can only be granted prior to the assessment due date in exceptional circumstances. These circumstances may include: Sickness – in which case a medical certificate must be presented to the lecturer. Bereavement – in which case the lecturer must be informed as soon as possible. Extenuating circumstances – these circumstances must be explained to the lecturer and proof may be required. An application for an extension must be submitted to your lecturer in writing using the Appendix 2 – Request for Extension form at the back of this handbook. It can also be made in electronic form via email which must include all the information required by the form. You will receive notification of the outcome once your lecturer has reached a decision. Extensions will be for seven (7) days only unless stated otherwise. Where an extension has been granted, and the extension deadline has been met, no penalties will apply. Your assessment will be marked and feedback provided in the same way as if the assessment was submitted on the original date and time. Penalties for Late Submissions In the event of a student being unable to attend or hand in an assessment, a medical (or comparable) certificate is required. Students who do not attend, or hand in an assessment by the scheduled assessment time and who do not offer such a certificate will be deemed to have voluntarily missed the assessment. Generally, this will mean that these students will have only one more opportunity to be assessed for a result in that particular assessment. The following conditions apply to all late submissions of assessments that do not have an approved extension: All assessment work received after the due date and time, and not subject to a lecturer- approved extension, will attract a penalty. The penalty for late submission is relegation to a single opportunity to successfully achieve in the assessment in question. Generally, this opportunity must be taken at the same time as others who are scheduled to complete their one resit entitlement, ie, after their unsuccessful attempt at the same assessment. Any late submitted (first submission) assessment task will be returned unmarked prior to the student resubmitting on the remaining single opportunity. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 20
The single opportunity to successfully achieve will only be granted if it can be determined there will be no advantage to the student submitting the late assessment or disadvantage to students who have submitted the work on time. If the student does not undertake the assessment on the reassigned due date and time, and/or does not complete the assessment successfully, there will usually be no further resit opportunities and a ‘D’ or ‘E’ or ‘F’ result will be entered for the assessment. Reconsideration of Results Any assessment may be reconsidered if a student believes that a particular outcome for an assessment is unreasonable or has been incorrectly assessed. Within five calendar days of the return of the assessment, the student must return the script or other work to the lecturer responsible for the course with a written request for reconsideration. This request must specify the parts of the assessment that are to be reconsidered and give reasons why reconsideration is sought. A ‘Reconsideration of Assessment Form’ is provided in the Student Handbook. Students must be informed that, as a result of the reconsideration of assessment, their result may be unchanged, raised or lowered (refer to UCOL Academic Statute). Appendix 3 – Request for Reconsideration of Result The reconsidered result will be recorded as the final result. Students still have the right to appeal this result in accordance with the UCOL Academic Statute. Resubmits and Resits Students must attend all scheduled assessments. In the event of a student being unable to attend an assessment, a medical (or comparable) certificate is required. Students who do not attend the scheduled assessment time and who do not offer such a certificate will be deemed to have voluntarily missed the assessment. There is one resit opportunity available in each course. Resits are completed within a short time frame (usually no more than 5 working days) and must be completed within the timing of the course to which the assessment relates. Resits will be available to learners who have made a genuine attempt at the first assessment opportunity. Appendix 4 – Request for Resubmit/Resit Special Passes Applications for special passes are accepted and considered under the terms of the UCOL Academic Statute. The four types of Special Passes are: Aegrotat Pass: awarded when you are unable to present work for assessment at the time it is due, you are unable to attend a test or examination, or your performance is seriously impaired in a test or examination. Conceded Pass: awarded when you have otherwise reached an acceptable standard in the programme but have narrowly failed one course, thus affecting your ability to complete the qualification. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 21
Conditional Pass: awarded when you have marginally failed to meet the required academic standard but in all other aspects have demonstrated an ability to meet it. Restricted Pass: awarded when you have marginally failed to meet the required academic standard for the course and, if awarded, does not qualify you to enrol in a subsequent course/programme for which a pass in the original course is a pre-requisite. If you are interested in requesting a Special Pass, contact your lecturer. Programme curriculum regulations and other conditions may apply. Academic Appeals The UCOL Academic Statute details the academic appeals process. Inability to Meet Programme Requirements Under certain circumstances, an individual study contract may be drawn up to encourage you to meet programme requirements. Any failure to meet this contract may result in you being asked to leave the programme. If you have a serious health problem or other personal circumstances that impact on your ability to meet programme requirements, please inform your Lecturer. Remember, if you are having difficulties with your programme there are ways UCOL can help you. If you do decide to withdraw, you must complete a Change of Circumstances Form. These can be obtained from the Information Centre. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 22
Student Responsibilities Academic Responsibilities All students at UCOL are expected and required not to do any one or more of the following things for any examination or assessment: Copy from or inappropriately communicate with another person. Possess any unauthorised material such as books, printed or written paper, electronic material or any other material. Plagiarise the work of another without indicating that the ideas and/or words are not the student’s own. Collaborate with others in the preparation of material, except where this has been approved as an assessment requirement. Resubmit prior work without prior written approval of the programme staff. Use any other unfair means. Non-academic Responsibilities All students at UCOL (whether on UCOL premises or at a UCOL activity off campus) are expected and required to behave at all times in a reasonable and lawful manner in the circumstances. Without limiting the first statement, you are required: To observe all UCOL health and safety rules. To treat all people (whilst on UCOL premises or at a UCOL activity off campus), including UCOL staff and students, in a lawful manner in the circumstances and with respect and consideration. To attend UCOL course activities and tuition without the influence of alcohol and/or unlawful substances. To take reasonable care not to damage or destroy UCOL resources and to use all UCOL resources in accordance with UCOL’s directions. Not to harass any person whilst on UCOL premises or at a UCOL activity off campus. Not to discriminate against any person in a way which is unlawful. To act in a manner that maintains your well-being and that of other staff and students at UCOL. Quick Links Further information is available at: Academic Statute Student Discipline Statute (Non-academic) Student Health and Safety Obligations Policy Student Health and Emergency Procedure Student Work Experience and Off-campus Learning Policy Student Work Experience Procedure UCOL Policies and Procedures Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 23
Appendix 1 – Study Contract Student Name: Date: I hereby acknowledge that I have received, read and understand the contents of my student handbook. In signing this agreement, I agree to abide by the rules and conditions stated within that handbook. I understand that, should I breach any of the above mentioned rules, I may be subject to disciplinary action. I understand that if I wish to withdraw from part or all of my programme or my circumstances change in other ways that affect my programme, it is my responsibility to complete a Change of Circumstances form and to submit it immediately to Student Information. Signed: I have explained any areas of concern or confusion expressed regarding the rules and conditions stated in the student handbook. I am assured that the student understands his/her obligations as a student on this programme. Lecturer Name: Date Received: Signed: Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 24
Appendix 2 – Request for Extension Student Name: Date: I would like to request an extension for the submission of assessment for the following: Programme: Course: Test/Assessment: Date Due: Reason for Requesting Extension: I declare that the information given is correct and true. Signed: Lecturer Name: Date Received: Decision: Declined / Approved (circle one) for ______ day(s) Reason Declined: Note: Requests must be made prior to the due date. Extensions will be for seven (7) days only unless stated otherwise. Extensions will only be issued to those who have genuine reasons for not being able to complete assessments. Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 25
Appendix 3 – Request for Reconsideration of Result Student Name: Date: Programme: Course: Test/Assessment: I request reconsideration of my result for the above test/assessment. I understand that the mark I receive from this reconsideration will appear on my final transcript. Yours sincerely Signed: Note: This request must be made within five (5) days of receiving your original result. Lecturer Name: Date Received: Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 26
Appendix 4 – Request for Resubmit / Resit Student Name: Date: Programme: Course: Test/Assessment: Date Due: Reason for Requesting Resubmit/Resit: Supporting Documentation Attached: Medical certificate Employer Other (specify) Signed: Lecturer Name: Date Received: Decision: Declined / Approved (circle one) Reason Declined: Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 27
Appendix 5 – Standards of Conduct Standards of Conduct for Work Experience Placements NZ Certificate in Animal Care students are expected to read and abide by the following standards at all times. As representatives of the animal care programme, students shall conduct themselves in a professional manner and follow instructions given to them by the person(s) in charge of the work experience establishment. The following behaviour is expected: 1. Clean and neat appearance. Standard clinical uniform is to be worn. (NB. except as directed by animal care placements). 2. UCOL ID Cards must be visible at all times (as appropriate). 3. Punctuality, courtesy and respect at all times. 4. Obey the rules of the establishment, eg. smoking and/or eating on the premises. Take only official lunch and tea breaks. Provide your own meals and refreshments. 5. Confidentiality: it is important to remember that most of these establishments are businesses and your behaviour must not jeopardise the establishment, animals or persons involved in any way. 6. Your conduct should be such that it will not jeopardise the chances of future students using that particular establishment. 7. No task should be undertaken without prior direction from experienced staff. However, commitment and initiative are expected. Students must ask for clarification from the owner, clinician or veterinary nurse if instructions are not clearly understood. Any other course of action may have severe repercussions on the welfare and treatment of the animals. No person not trained in handling of aggressive or fractious animals should be involved in the handling of said animal and no task undertaken without prior direction from experienced staff. 8. ASK if you are not sure about how to undertake a task. Only continue a task if you are completely sure of the procedure. Follow the established workplace protocols. If you have concerns about these ensure your questions are asked at a convenient time and not in the public eye. 9. If unlucky, you may encounter problems or concerns with regard to the people, protocols or practices at your workplace. If this occurs you must keep yourself safe and as soon as practicable contact Heather Grady, the Programme Co-ordinator at UCOL, telephone (06) 952-7001 extension 70806 or 021 210 9859. The placement may be mutually terminated at any time should the arrangement turn out to be unworkable. 10. The supervisor for your placement is expected to assess you. Examples of the assessment forms are available. A signed copy of these standards of conduct will be kept on personal file. I have read and understood the Standards of Conduct and will abide by them at all times Name: Signature: Address: Date: Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 28
Appendix 6 – Student Safety While Handling Animals Student Safety While Handling Animals Specific information will be given to you as you proceed through your training. The information in Introduction to Animal Care and Assisting in Maintaining the Animal Facility will become most relevant. It is appropriate to make you aware that handling animals is sometimes dangerous, and you are required to sign this document to indicate your appreciation of this situation. 1. All animals can be potentially harmful and handling animals is sometimes precarious. You must take the time to approach and talk to each animal before handling it. 2. No person not trained in handling of aggressive or fractious animals should be involved in the handling of said animal and no task undertaken without prior direction from experienced staff. 3. Closed footwear must be worn on all 'animal' work experience placements. 4. Talk to the animals while you move or handle them so they are constantly aware of your presence and position. By acting like this, your movements or contact will not surprise them or be less likely to surprise the animal concerned. 4. Your tetanus vaccination needs to be up to date. 6. If a student on work placement contracts a contagious disease, then the student must immediately inform both the supervisor of the work experience establishment and the Programme Leader at UCOL and obtain medical treatment. The student will return to the clinical placement only after consultation with the Programme Leader. A UCOL incident report must be completed. 7. If a student is bitten or badly scratched, the wound should be immediately scrubbed with surgical disinfectant and water. Such an injury must be reported to both the supervisor and Leader. A UCOL incident report must be completed, and a work experience establishment accident form if applicable to that establishment. Students must also be aware that accidents/incidents can occur while on work experience. Students must comply with local work experience establishment OSH requirements. Should any accident or incident that could cause harm occur while you are on work experience you must notify both your supervisor and the Programme Leader. A UCOL incident report must be completed. I acknowledge that danger exists when handling animals and understand that no animal is to be handled without prior instruction from either the lecturer, workplace establishment supervisor or Animal Care facility Staff. I also acknowledge that I will notify the Programme Leader should an accident/incident occur as soon as is practicable. Name: Signature: Address: Date: Faculty of Health and Sciences - Student Handbook 202x NZ2487 New Zealand Certificate in Animal Care (Companion Animals) Level 3 29
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