New Kids on the Block: Migrating to Canvas - Julie Lirot, Senior Instructional Technologist Pat Zudeck, Manager, Instructional Technology Group

New	
  Kids	
  on	
  the	
  Block:	
  
 Migrating	
  to	
  Canvas	
  

        Julie	
  Lirot,	
  Senior	
  Instructional	
  Technologist	
  
Pat	
  Zudeck,	
  Manager,	
  Instructional	
  Technology	
  Group	
  

Please	
  take	
  the	
  time	
  to	
  evaluate	
  this	
  SIG:	
  
http://bit.ly/nercomp_migration	
  	
  

How	
  old	
  was	
  Zuckerberg	
  when	
  he	
  founded	
  
facebook?	
  

                           Photo	
  from	
  Zuckerberg’s	
  facebook	
  page	
  

                                              21	
  

How	
  old	
  were	
  they	
  when	
  they	
  founded	
  Instructure?	
  

         http:events.campustechnology.com/event	
            http://facebook.com/devlin.daley	
  

         Brian	
  Whitmer	
                                   Devlin	
  Daley	
  
                                               <	
  25	
  

Facebook/Canvas,	
  what	
  do	
  these	
  two	
  
products	
  have	
  in	
  common?	
  
   • Developed by a new generation - system
     users

   • Saw a need and had the talent and initiative
     to implement an idea

   • Focus is on sharing content, collaboration,
     communication

   • Groundbreaking systems – put method of
     sharing and receiving information in the
     hands of the users

“If	
  any	
  of	
  the	
  4	
  solu0ons	
  could	
  be	
  considered	
  ‘be7er’	
  
it	
  would	
  be	
  Canvas,	
  simply	
  because	
  it	
  was	
  
designed	
  and	
  built	
  a@er	
  the	
  web	
  2.0	
  revolu0on	
  and	
  
includes	
  the	
  principles	
  of	
  and	
  capabili0es	
  for	
  
par0cipatory	
  media,	
  thus	
  empowering	
  all	
  users	
  to	
  
create	
  content	
  and	
  contribute	
  to	
  learning	
  with	
  web	
  
resources	
  at	
  Brown.”	
  
	
  
Assessment	
  report	
  page	
  12	
  

Brown	
  University	
  Overview	
  

•   Private	
  
•   8000	
  Students	
  
•   LMS	
  usage	
  is	
  not	
  required	
  
•   Blended	
  Classes	
  
•   Some	
  Fully	
  online	
  Programs	
  
•   WebCT/Blackboard	
  CE	
  Vista	
  8	
  

Why	
  Migrate	
  to	
  a	
  New	
  LMS?	
  

• Med	
  School	
  –	
  mandatory	
  use	
  of	
  iPads	
  
• Sunset	
  of	
  Bb	
  CE	
  Vista	
  (8)	
  
• IT	
  5	
  year	
  plan	
  and	
  the	
  University	
  Plan	
  for	
  
  Academic	
  Enrichment	
  
• Frequent	
  feedback	
  regarding	
  dissatisfaction	
  
  with	
  current	
  system	
  especially	
  from	
  faculty	
  

Assessment	
  

• Lasted	
  for	
  6	
  months	
  
• Result	
  was	
  102	
  page	
  report	
  
• Recommendation	
  to	
  move	
  to	
  a	
  hosted	
  version	
  
  of	
  Canvas	
  by	
  Instructure	
  via	
  a	
  phased	
  
  implementation	
  

Goals	
  

• Identify	
  
• Integrate	
  
• Fully	
  Online	
  Support	
  

Survey	
  

• Between	
  June	
  2010	
  and	
  November	
  2010	
  (6	
  
  months)	
  
• Surveyed	
  767	
  students,	
  234	
  faculty,	
  15	
  staff	
  
• Focus	
  groups	
  100	
  participants,	
  73	
  departments	
  

Feedback	
  on	
  Current	
  System	
  

• Do	
  you	
  use	
  MyCourses	
  (Bb	
  CE	
  8)?	
  
• Which	
  tools	
  have	
  you	
  used?	
  

• What	
  have	
  you	
  found	
  least/	
  most	
  effective	
  
  about	
  MyCourses?	
  
        • Individual	
  tools	
  

• Individual	
  learning	
  (inter)actions	
  
	
  
• Other	
  teaching	
  tools	
  

 
Lichert	
  scale:	
  Highly	
  effective	
  (1),	
  Effective	
  (2),	
  
Somewhat	
  effective	
  (3),	
  Not	
  effective	
  (4),	
  
Completely	
  ineffective	
  (5)	
  

•   Student	
  Collaboration	
  
•   Inquiry-­‐based	
  learning	
  
•   student-­‐student	
  communication	
  
•   faculty-­‐student	
  communication	
  
•   engagement	
  with	
  course	
  material	
  
•   multimedia-­‐enhanced	
  learning	
  
•   individual	
  student	
  projects	
  
•   group	
  projects	
  
•   assessment	
  
•   other	
  

• What	
  functionality	
  in	
  an	
  online	
  teaching	
  and	
  
  learning	
  environment	
  would	
  you	
  like	
  that	
  is	
  
  not	
  currently	
  provided	
  by	
  Brown?	
  	
  

• What	
  else	
  should	
  we	
  consider	
  as	
  we	
  embark	
  
  on	
  the	
  assessment	
  of	
  our	
  course	
  management	
  
  system	
  replacement?	
  	
  

Blackboard	
  High	
  Frequency	
  Feedback

• Facilitating	
  faculty-­‐student	
  communication,	
  	
  
• Assessments,	
  	
  
• highly	
  effective	
  for	
  posting	
  materials	
  and	
  
  distributing	
  grades	
  and	
  assignments.	
  
• “clunky”	
  

In	
  what	
  ways	
  has	
  MyCourses	
  been	
  effective/
not	
  effective	
  in	
  facilitating	
  the	
  following	
  in	
  
your	
  courses?	
  

Student	
  High	
  Frequency	
  Responses	
  

Blackboard	
  has	
  ineffective:	
  
• facilitation	
  of	
  student	
  collaboration	
  
• Student-­‐student	
  communication	
  
• Group	
  projects	
  in	
  courses.	
  

In	
  what	
  ways	
  has	
  MyCourses	
  been	
  effective	
  /not	
  effective	
  in	
  
facilitating	
  the	
  following	
  in	
  your	
  courses?	
  

Summary


Feedback from across campus showed the current
system was not meeting campus needs.

Assessment	
  data	
  supported	
  this	
  feedback	
  and	
  the	
  
investigative	
  process	
  began.	
  

RFIs	
  

• RFI	
  documents	
  were	
  sent	
  to	
  9	
  vendors	
  
  representing	
  6	
  different	
  LMS	
  platforms	
  
• 6	
  RFIs	
  returned	
  
• After	
  review	
  3	
  selected	
  to	
  come	
  to	
  campus	
  for	
  
  a	
  demonstration	
  and	
  usability	
  testing	
  
• Canvas	
  was	
  not	
  initially	
  on	
  the	
  list	
  

GAE

• Google was approached for consideration;
  however, they were uninterested in
  responding to the RFI though noted
  Google’s potential as a personal learning
  network.

The	
  Dark	
  Horse	
  

• Recommendation	
  from	
  a	
  Gartner	
  Analyst	
  
• Additional	
  Review	
  from	
  Brown	
  Technical	
  
  Advisors	
  
• Canvas	
  added	
  to	
  the	
  list	
  

Analyzing	
  Platforms	
  

• Self	
  directed	
  usability	
  testing	
  
• Scripted	
  Vendor	
  demos	
  

Selection	
  Criteria	
  
1.   Functional	
  fit	
  	
  
2.   Technical	
  fit	
  	
  
3.   Usability	
  
4.   Interoperability	
  and	
  integration	
  
5.   Accessibility	
  
6.   Online	
  professional	
  programs	
  
7.   Vendor	
  fit	
  
8.   Pricing-­‐	
  total	
  cost	
  of	
  ownership	
  (TCO)	
  

Outcome	
  

Self	
  directed	
  usability	
  study	
  -­‐	
  Canvas	
  was	
  ranked	
  
highest	
  in	
  regard	
  to	
  ease	
  of	
  navigation,	
  
intuitiveness	
  for	
  adding	
  content,	
  best	
  layout	
  or	
  
design	
  as	
  well	
  as	
  best	
  liked	
  solution	
  overall.	
  
	
  
     
         	
  

In	
  terms	
  of	
  the	
  8	
  criteria	
  for	
  selecting	
  a	
  
software	
  solution,	
  Canvas	
  fared	
  equally	
  
with	
  the	
  other	
  vendors	
  in	
  most	
  categories.	
  

Ranked	
  highest	
  in	
  online	
  program	
  
development	
  and	
  high	
  in	
  extensibility

Risk	
  

• Vendor	
  viability	
  	
  
• 30	
  customers,	
  30	
  employees	
  	
  
• Gartner	
  referenced	
  

Implementation	
  Decision	
  
•   Phased	
  implementation	
  
•   Decision	
  check-­‐ins	
  
•   Small	
  pool	
  of	
  early	
  adopters	
  Fall	
  2011	
  
•   Increase	
  usage	
  each	
  semester	
  
•   Full	
  deployment	
  Spring	
  2013	
  

Project	
  Implementation	
  

                                                              Executive Sponsors

                                                                      Steering

                                                                    Extended Core

                                                                                     Project Resources
                                                  Project Core

                     (Vendor, ATSC)

                                                                                                 Course Development
                                                                                                 (Faculty Training &     Project Assessment   Vision Design Work
Technical Work   Communications   User Support Work          Project Staffing Work                                          & Reporting           Group         Content Migration
    Group

      Work Group

         Group

                     Group

                        Adoption)                                                       Work Group

                                                                                                    Work Group

           Work Group

       (User Interface)

Prepare	
  Users	
  

• Users	
  were	
  included	
  in	
  assessment	
  decision	
  
• Marketing	
  and	
  communication	
  
  – Project	
  web	
  site	
  
  – Communications	
  work	
  group	
  
  – Departmental	
  visits	
  
  – Stakeholder	
  representation

Putting it all together

• Access (Shibboleth)

   – Provisioning

   – Non-Banner users

   – Non-Brown users

• Branding

Instructure	
  Based	
  User	
  Resources	
  

•   Instructure.com	
  can	
  set	
  up	
  instant	
  free	
  site	
  
•   Youtube	
  videos	
  
•   InstructureCon	
  
•   CanvasCon        	
       	
  	
  

Instructure’s support model

•   Instructure onsite and virtual visits

•   Weekly calls

•   Online documentation (w/ screencasts)

•   Sandbox

•   CanvasCon and InstructureCon

•   Access to other participating schools

•   Open Source

•   Feature Requests

Training

• Workshops

     • Orientation Session Required

     • One additional Session

• One-One consultations

• Student Worker support

• User Support Group

Building Courses

• Rebuilding MyCourses

  – Bb to Canvas migration issues

  – Developing policies

• File management

• Content management

Brown created resources

• Documentation

  – 2 Websites

  – Youtube channel of screencasts

  – Help link on various sites—Customized on
    Canvas page

• Help the Help Desk and 24/7 support

Teaching with Canvas

• Request a course

• Build the course

• Teach?

Canvas is different

• Multiple ways to access material

• More communication with and among
  students

• Students can contribute and collaborate
  more (less barriers for students to create
  content)

• Incorporation of Media

• Audio/Video Chat and Conferencing

Communication

• Group Pages

• Discussions

• Google docs

Groups

Discussions

Contributions to Content

• Groups

• Editing Content Pages

Media

LMS Migration – Strategies and
        Challenges

Chat and Conferencing

•   Audio

•   Video

•   Whiteboards

•   Slideshows

Google Docs

Unexpected Issues

•   Search

•   Languages

•   Customization vs. Templatization

•   Concurrent Plan and Implementation

•   Migration

•   Quiz

Challenges

•   Learning Curve

•   FEAR

•   Campus Buy in (Campaign)

•   Problems in perspective

Ending on a high note

                          Everything is so
                          much faster, easier
                          and straightforward

Unanimous Sponsor
      vote

                                        The best thing about
                                        Canvas is 1. Julie 2.
          Ease of building and          ease of loading/
          interactiveness

            linking media

Questions?	
  

Please	
  take	
  the	
  time	
  to	
  evaluate	
  this	
  SIG:
http://bit.ly/nercomp_migration	
  	
  
	
  
First	
  NERCOMP	
  Canvas	
  User	
  SIG	
  
Thursday	
  September	
  13,	
  2012	
  -­‐	
  Norwood	
  MA