MANUFACTURING INTELLIGENT IDEAS. INTELLIGENTLY SINCE 1950 - MIQ ...
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MEET OUR CEO MiQ Partners Taps German Engineer and Manufacturing Expert as CEO In October 2020, Olaf Tessarzyk joined MiQ Partners as Chief Executive Officer to help lead the company through a new era of market expansion and growth. He brings a rich history of engineering from his homeland, Germany, and many positions in the U.S. in which he helped manufacturing companies exceed profitability goals, and rapidly increase revenue by triple digits. We asked Olaf to share his insights on what to expect in manufacturing for 2021 and beyond, and his vision for MiQ Partners. What inspired you to join the To what do you credit your success MiQ Partners team at this point for growing revenue and profits? in your career? My career started in the German military as a pilot MiQ is like a rare diamond in the manufacturing and at age 25 I was given charge of 300 troops industry, with an industrial structure and and about 100 civilian aviation workers. In this exceptional management team that is highly role, I quickly learned the importance of respected by clients in both its Ohio and California collaboration and culture if you want to win at any locations for an extraordinary level of customer game. The same principles apply to business. For focus. Having worked with automation companies every business I have successfully grown or throughout my career from the customers turned around, the credit goes to the team and the perspective, I know how critical customer-centricity company culture. is for companies seeking automation partners. Most impressive to me is how MiQ has developed When a team is impassioned about the same unparalleled, comprehensive, turnkey systems for cause and focused on the same customer custom design, build-to-print, and prototype outcomes, innovation rises from the human spirit production to serve companies across all in ways you can’t predict. When a leader fosters a industries, from medical devices, life sciences, culture that enables this by fueling everyone’s role aerospace, CPG and more. With a proven track and involvement toward creating solutions for record for helping start-up ventures grow from customers, businesses of all types will succeed. It concept to mass production, we have continued to starts with the receptionist and ends at the grow and expand at times when others have shipping clerk. struggled. Our leading-edged engineering and partnership turnkey approach is also a key People want to succeed and help a company differentiator that sets us apart in a competitive grow. It’s in our human DNA. The shipping clerk market. Additionally, we are one of the few firms in for example knows very well how the company is contract manufacturing that is not only ISO 9001 doing if shipping goes through the roof. No KPIs and AS 9100D certified, as well as ISO 13485 are needed for that. The use of all human certified for medical devices to meet regulatory intelligence and resources will make companies requirements”. succeed beyond even their expectations. 2
Manufacturing faces new challenges heading into 2021. What do you believe firms should do to adjust and achieve sustainable growth? Any company planning to secure sustainable growth better has already adjusted to the new norm. The old sayings, “Change or you will be changed.” And ”Don’t fight the inevitable,” apply to today’s circumstances. What is the new norm? Well, most of us still remember September 11th 2001. That was not only a tremendous tragedy but also changed the business environment significantly. The next one was the recession in 2009. Business changed after that again. Now we have the COVID-19 impact that is changing how we conduct business in ways many business people did not foresee. The basic principle is to adapt quickly to the new norm and have sustainable processes in place to prevail and lead the industry. Success requires the whole team to support. MiQ Partners is a leading manufacturer risk due to unrealistic expectations, project teams need to be empowered to speak up to keep the of COVID-19 testing components. What integrity of the end goal intact. This is important enables MiQ to lead this critical for many reasons, and something we work to endeavor? maintain. One way we are working to enable our systems to operate with optimum efficiencies is to continuously audit our systems, our processes, It truly is an honor to be the leading go-to and our equipment to assure to find opportunities manufacturer for COVID-19 testing kit for improvement and enable us to work smarter, components. We’ve secured many contracts better, and faster. with medical device companies because of our deep expertise in this company. We don’t just hire engineering experts. We hire SMEs What are MiQ’s plans for expansion to across verticals, enabling our team to help meet growing demand across industries? create viable and revolutionary solutions and the timelines needed and demanded by Through our developments we have been able to expand COVID-19 testing kit manufacturers. For all of the capacity of our staff in all areas: Sales, Engineering, us, manufacturing COVID-19 testing kit Assembly, Machining, etc. Fortunately MiQ owns it’s own components is not only about building fully developed, self sufficient machine shop which products for our customers, it’s about having a enables us to react much more quickly to increased positive impact on the livelihood of our society. customer demands for production outputs and What better goal to have and be proud of? accelerated time frames. The Pressure to Get Products to We saw the importance of operating and maintaining an Market at Record Rates Keeps internal supply chain to serve our clients’ needs and Accelerating. How is MiQ meet market demands before it was critical. As a result, we immediately tripled our throughput with the same responding. personnel and have not missed a beating helping our customers respond to changing market elements and Getting to market on aggressive timelines, demands. which more and more customers demand, depends on having a team that knows what they are doing and a team that has a high level of integrity. It requires a culture where everybody’s opinion counts and is heard. I compare it a lot with aviation. Every crew member has the equal right to abort a mission without retaliation if he or she deems it to be too dangerous. If a project is at 3
In addition to our 100,000 square foot headquarter facility in Ohio, we have a fully-fledged operation with 30,000 square foot in Carlsbad, CA with all disciplines in Engineering, Purchasing, Project Management. Given your leadership in we’ve experienced through COVID-19 automation in manufacturing and assembly engineering and manufacturing will have a much bigger impact than in the in Germany and the US, what is past. If you want to make your company your vision for MiQ? sustainable there is no other option than to go into automated manufacturing and Our culture is the key to our growth. The assembly. superiority in engineering paired with the strategic partnerships we form with What do you do when customers will only enable MiQ to continue to grow and lead the industry in the near notworking? and long-term future. Over the next three My top priority is my family and my years, we see a strengthening of MiQ’s wife who has her own successful position as THE experts in Automation, company in the field of high tech especially Medical and Aerospace industrial degreasers and automation, and the most preferred go to partner for customers across all industries. cleanliness testing. Through my first One of the biggest shortfalls of automation job as a Test-Pilot for the German companies is the post-delivery customer Army, I still enjoy the passion for support. We shine in this field, and our aviation and – if time permits – success will continue to be driven by our support two local sheriff forward-thinking approach to customer organizations (Lake County Sheriff, satisfaction via strategic partnerships and IN / Orange County Sheriff, CA) in on-target production outcomes. We believe training pilots, flying search and this strategic customer support will become rescue for fire-fighting missions on an even more important decision-making the weekends as a volunteer to factor for customers moving forward. Given help save lives. our team of experts, and our proprietary internal machine shop, and proprietary For more information, visit processes, are confident we can continue miqpartners.com or call us at to make down-times for customers less of 513.772.7000 a problem. When it comes to opportunities for manufacturers, I believe the change OLAF TESSARZYK ON A TRAINING MISSION WITH A OLAF TESSARZYK WITH GENETESIS CARDIOFLUX STAFF MEMBER OF THE LAKE COUNTY CALIFORNIA MAGNETOCARDIOGRAPH MACHINE BUILT BY SHERIFF’S DEPARTMENT. MIQ PARTNERS IN WEST CHESTER, OHIO. 4
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