Monthly Contract Briefing October 2018 - (M5) - NHS Rushcliffe CCG
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Monthly Contract Briefing October 2018 (M5)
Introduction The contracting function is a central function within GN CCP and manages contracts that relate to services provided for Greater Nottingham CCP, and includes Acute, Mental Health and Out of Hospital services. The Directorate sits within the Chief Commissioning Officers portfolio and is split in to two directorates Contracting and Procurement under Maxine Bunn – Director of Contracting and Procurement, and Acute Contracting under Mark Sheppard – Director of Acute Contracting. This report is a joint report with information from both Directorates and is jointly authored. This paper is to provide an update on the contracting team function and progress and involvement in those areas of the Greater Nottingham Clinical Commissioning Partnership (GN CCP) business that is broader than just contracting. This paper does not aim to replicate information contained within the finance report or the performance report that both include information from contracting as to the metrics and national standards expected of providers, however where there is escalation or unusual activity this will be covered here. 2
Executive Summary This report is for information and summarises the following; • National Direction • Team Structures Update Acute Contract update • Treatment Centre Direct Contract Award • Treatment Centre Procurement • Acute Contracting and Financial Recovery • Acute Contracting risks and issues • Acute Contracting Challenges • 2019/20 Contract Round Mental Health and Out of Hospital Contracting • Mental Health contracting risks and issues • Mental Health Contracting Challenges • Community Beds • Mental Health and Out of Hospital Financial Recovery • Out of Hospital Contracting Challenges 3
Executive Summary: Key Issues & Highlights Dashboard Acute Out Of Hospital Mental Health Treatment Centre direct contract in place and New contract with Citycare commenced on 1 July Processes for contract and performance performing below plan. 2018 for 6 years and 9 months with an option to management are being reviewed and Treatment Centre ITT published and due to close on 1st strengthened. Nov. extend for 2 years. Mobilisation has been Transforming OP at NUH delivering a significant completed. For all other contracts the NHS reduction in activity ready for 19/20 planning. national variation is in place for 2018/19. New contracts will be agreed for 2019/20. Financial Recovery Financial Recovery Financial Recovery Financial recovery schemes within the NUH contract currently sit in an adjustments POD, these are due to be CV’d on to their individual POD lines. Review of non-acute contracts ending Mar 19, to 2018/19 QIPP schemes delivered. Planning for Contract challenges and Service Restriction Policy are determine future commissioning intentions. 2019/20 to work within the existing financial returning savings ahead of plan. envelope and ensure the Mental Health Minimum Stroke Rehab work is ongoing with all 3 providers PMO has been established with Local Partnerships Investment Standard is met. however the cost to commissioners in 18/19 is forecast to to review opportunities for efficiencies. be at least £2m lower than 17/18. Review of commissioned services has started and NUH incentive scheme continues to be challenged with will be progressed in quarter 4 2018/19. regards to delivery but ambition and joint working remain strong. Contract Risks Contract Risks Contract Risks A number of community bed contracts are due to Processes for managing performance have been Top risks expire on 31/03/19. Work is ongoing to improve strengthened. Performance has improved across a Team capacity with recruitment still underway. occupancy and length of stay. number of key performance indicators including Early Intervention in Psychosis, dementia diagnosis Full contract round to be delivered with a and a reduction in the number of Out of Area Reporting requirements for the CityCare contract predominantly new team. occupied Bed days. is being reviewed. Provider planning assumptions for 19/20. 4
National Direction Engagement on the NHS payment system reform To ensure these are realistic and fully aligned 2019/20 Contract negotiations proposals has been published which sets out the between commissioner and options being considered for the 2019/20 National Tariff. The planning guidance, with confirmation of the Planning timetable detailed expectations, is due December 2018. Both Including a blended payment approach for urgent commissioners and providers are expected to work Mid December; and emergency care . together during the autumn on aligned, profiled • Publication of CCG allocations for 5 years demand and capacity planning. • Near final 2019/20 prices To remove the marginal rate for emergency tariff • Technical guidance and templates and the emergency readmissions rule, proposed • 2019/20 standard contract consultation and changes to the Market Forces Factor and a proposed dispute resolution guidance approach to resourcing of centralised procurement. • 2019/20 CQUIN guidance • Control totals for 2019/20 It is also proposed to start the process of transferring resources from the provider Mid January sustainability fund into urgent and emergency care • 2019/20 National Tariff section 118 consultation prices. Mid February The planning guidance will include further details on • Standard Contract published the provider and commissioner sustainability funds for 2019/20. Early March Incentives and Sanctions • National Tariff published From 1 April 2019, the current CQUIN scheme will Contract signature deadline 21 March 2019 be significantly reduced in value with an offsetting increase in core prices. It will also be simplified, Payment reform focussing on a small number of indicators aligned to key policy objectives drawn from the emerging Long A revised financial framework for the NHS will be set Term Plan. out in the Long Term Plan, with detail in the planning guidance which will be published in early Alignment of commissioner and provider plans December 2018. There will be a further expectation regarding plans. 5
Team Structures Vacancies Vacancy Risks Next Steps Both directorates continue to build the teams to As identified above there are a number of key align with the published structures. Recruitment is This report will aim to keep the JCC updated on vacancies within the contracting directorates and ongoing with both internal and external progress over the coming months will all aspects. the risk associated to this is capacity to undertake recruitment. the overall workload at present. Those vacancies that have been filled are in the The key priorities faced by both functions include period where the new team members are giving the TC procurement, Financial Recovery, National notice in their current roles. MH reporting and the maintenance of the daily function. This capacity issue is concerning as we are about to enter the contracting round for 2019-20. The 2019- 20 contracts will also be a full round and not the second year of a contracting period. To assist with, and mitigate some of this risk, the Acute Team is currently making use of a consultant to expedite some of the financial recovery aspects of the current workload including Stroke and Service Restricted Procedures. The MH team has interim consultancy support until December to ensure robust preparations are in place to support the contract round. 6
Acute Contribution to Financial Recovery The Acute contracting team is working very closely with both Planned Care and Urgent Care to realise cost savings in year and in future years. Headline schemes include; • Service Restriction Policy – new policy now in place, Blueteq approval system supported and being implemented along with our Mid Notts colleagues. • Contract Challenges – joint working across Contracts, BI and Finance to improve and strengthen the challenge process. • Stroke Services – Ongoing work with all 3 providers to re-design pathways to maximise efficiency. • Transforming Outpatients – Ongoing work with Elective care to move this scheme in to 2019/20 • NUH Incentive scheme – work ongoing with NUH to understand opportunities for both parties. • ED Front Door – working with Urgent care to ensure contracting input with this project. Acute Contract Planning Planning meetings for 2019/20 have been established with our main providers and high level negotiation principles are being set. Work underway to review FOTs and ensure these are aligned to form a firm basis for year end and next years round. National direction is awaited on a number of issues. 7
Acute: Contracting Risk & Issues Provider Issue Action Outcome NUH ED Performance Working with the NUH team to ensure the Agreed RAP to be monitored content of the RAP is appropriate contractually and escalated via the contract as necessary NUH Children’s Wheelchairs RAP in place and performance being Likely need to close the CPN at delivered in line with expectation the next CEB NUH Uncoded Notes (‘U’Codes) Due to a significant number of uncoded We are in discussion with NUH notes being submitted within the NUH regarding the recovery model data we have raised an Information and period and therefore the Breach Notice (IBN) consequence of the breach. Circle Within a direct contract award period until July 2019. No current issues. BMI and Ramsey Current contracts expire March 2019 new contracts will be awarded to both Contracts to be awarded. providers for a further 12 months on a rolling programme. Nottingham Procurement underway Undertaking a legally defensible process Outcome awaited Treatment Centre to select a new provider 8
Acute: Contracting Challenges Total Value Of Contract Monitoring Challenges Submitted [YTD] Value of Challenge Nottm City CCG Nottm North & East CCG Nottm West CCG Rushcliffe CCG Other Total % of Contract Value NUH £1,518,423 £698,613 £387,044 £518,131 £1,164,656 £4,286,867 1% Circle £6,821 £5,441 -£2,366 £22,065 £20,331 £52,292 0.1% TOTAL £1,525,244 £704,054 £384,678 £540,196 £1,184,987 £4,339,158 0.8% Total Value of Successful Contract Monitoring Challenges Submitted [YTD] Value of Challenge Nottm City CCG Nottm North & East CCG Nottm West CCG Rushcliffe CCG Other Total % of Challenges Submitted NUH £641,028 £350,172 £156,825 £177,600 £309,103 £1,634,728 0.3% Circle 0 0 0 £21,217 £8,649 £29,866 0.04% TOTAL £641,028 £350,172 £156,825 £198,817 £317,752 £1,664,594 0.3% The process for contract challenges is currently being reviewed to assure members of its robustness. 9
Mental Health The CCGs are currently in escalation in respect of the following developed which is being monitored on a monthly basis. performance and transformation standards; Out of Area Placements Children and Young People Nottinghamshire has been identified as an outlier in the number of Target 1 is to increase the number of children and young people patients being treated in an acute inpatient bed classed as ‘out of receiving treatment from mental health community services. Target area’. A recovery action plan has been developed which outlines 2 is to improve waiting times for access to eating disorder services actions being taken to ensure the national standard of achieving by 2021. Progress is being made to improve performance in both zero out of area placements is achieved by 31 March 2021. A target areas, a recovery action plan has been developed, which is performance management structure has been established to monitored on a monthly basis. oversee the implementation of all actions. The number of out of area placements has been reducing. Early Intervention in Psychosis A recovery action plan has been developed to improve performance in Early Intervention Psychosis services and achievement of NICE standards; actions are monitored on a monthly basis. Early Intervention in Psychosis treatment targets are now being achieved across the CCP. In August 2018 all CCGs exceeded the 53% target. Improving Access to Psychological Therapies (IAPT) The target for access rates has increased and the targets are being met in Nottingham North and East, Nottingham West and Rushcliffe, the target is not being met in Nottingham City. Waiting times are also increasing and a recovery action plan has been 10
Mental Health: Contracting Risk & Issues Provider Issue Action Outcome Nottinghamshire Children and Young People Services Recovery Action Plan has been Performance standards are achieved Healthcare NHS developed which outlines actions and children and young people can Foundation Trust; being taken to improve performance. access services within nationally set Nottingham City Council; The action plan is monitored on a waiting times. Base 51; Kooth monthly basis, all actions are on track. Nottinghamshire Early Intervention in Psychosis Recovery Action Plan has been Access standards continue to be met Healthcare NHS developed which outlines actions and services deliver to NICE standards Foundation Trust being taken to improve performance. of care. The action plan is monitored on a monthly basis, all actions are on track. Multiple – Insight; Improving Access to Psychological Therapies (IAPT) Recovery Action Plan has been Access rates are achieved and waiting Nottinghamshire developed which outlines actions times are reduced. Healthcare NHS being taken to improve performance. Foundation Trust; The action plan is monitored on a Trent PTS monthly basis, all actions are on track. Nottinghamshire Out of Area Placements Recovery Action Plan has been The number of out of area placements Healthcare NHS developed which outlines actions continues to reduce and the 2020/21 Foundation Trust being taken to improve performance. target is achieved. The action plan is monitored on a monthly basis, all actions are on track. 11
Out of Hospital A review of all contracts in place for Greater Nottingham CCGs is in progress. Community Beds There are ongoing discussions with both community providers regarding an interim position during 2019/20, whilst a further review and procurement decision is undertaken. Out of Hospital Contracting and Financial Recovery The review of contracts in 2018/19 has been achieved. The potential savings for the 2019/20 plan is low. Contracts have been identified and had an initial screening. Further work required around potential impact and engagement requirements. A System Affordability workstream has been established jointly with the provider to develop plans to deliver savings from the Local Partnership Physical Health Community Contracts. Task and finish groups have been established to review each of the service areas. 12
Out of Hospital: Contracting Risks & Issues Provider Issue Action Outcome Citycare and NHT Local Community Beds • Renegotiate contract values with providers for an • Continuity of bed stock in order to Partnerships Length of stay and occupancy rates remain a interim period during 2019/20. Discussions are meet demand focus. ongoing and executive meeting to be arranged for • Ensuring value for money of current w/c 29th October 2019. contracts. Bed cost rates in a number of facilities are higher • Revised referral criteria to beds immediately. than expected. • Longer term plan to be drafted. Potential legal challenge around direct award of contracts. Citycare Activity plan and reporting requirements Working with the performance team: • Interim reporting. Contract requirements are not specific enough to • Agree an interim position. • Agreed reporting for 2019/20 allow performance management of activity • Renegotiation as part of the 2019/20 contract contract. carried out vs plan. discussions. NHT Local Partnerships Outcomes Framework • Progress discussions early around the intentions for • Value to be agreed and CV into the Agreement on the % of contract value which is 2019/20. contract. attributed to outcomes, has previously been contentious in contract negotiations. NHT Local Partnerships Performance management • Contract team to progress actions, as well as • Recommendations to be transacted Recent 360 audit identified a number of areas for implementing where appropriate to other similar within the contract where improvement around performance management contracts. appropriate. (note this has not yet been presented to the audit • Report back to audit committee on committee). progress. 13
Procurement A review of all CCG commissioned services is underway to determine the Integrated Urgent Care Pathway Procurement requirement for future procurements. This includes primary care and Nottinghamshire (Mid Notts and Greater Nottingham) commissioners have locality specific contracts. An update will be provided as the review agreed to explore jointly commissioning an integrated urgent care pathway progresses. across Nottinghamshire. This will encompass: • 111 Call Handling Identified in this report are the two main areas where a procurement is • Clinical Assessment Service (including health care professional calls and either in progress or a procurement is likely. advice) • Out of Hours primary care (including home visits) • Urgent Treatment Centres (likely to be based at Newark hospital, Sherwood Treatment Centre Procurement (TCP) Forest A&E and NUH A&E) The procurement process continues and we are currently in the ITT stage A PID is being developed and associated governance structure set up with where bidders are developing there submissions. The closing date is 1 delegated responsibility for decision making from Governing Bodies. November 2018. The team is currently working on identifying those who will be required to It is likely that elements of the above pathway will require procurement for undertake the evaluation of the submissions. There is a mandated training new contractual arrangements to be in place by October 2019. This is mainly pack and 3 days for moderated evaluation over the 12th,13th and 14th Nov. driven by the end of the current NEMS contract in October 2019 with no option to extend. The current contract comprises telephony clinical assessment (Patient and professional), Out of hours , admission avoidance and primary care at the front door (QMC and NUH) 14
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