COVID-19 STUDENT Guide - THE LANGUAGE GALLERY CANADA - The Language Gallery ...

Page created by Shannon Christensen
 
CONTINUE READING
COVID-19 STUDENT Guide - THE LANGUAGE GALLERY CANADA - The Language Gallery ...
THE LANGUAGE GALLERY
CANADA

     COVID-19
STUDENT Guide
                       2020
SELF-ANALYSIS OF COVID-19 SYMPTOMS
Symptoms of COVID-19
    •   Fever (temperature of 37.8                                                                                                                   •   Cough         •   Loss of taste or smell
        degrees °C or above) that is                                                                                                                 •                 •   Nausea, vomiting, diarrhea
        not caused from a known                                                                                                                      •   Sore throat   •

        infection or illness                                                                                                                         •

COVID-19 Self-Assessment
    •      The COVID-19        Self-Assessment
               https://covid-19.ontario.ca/self-assessment/

QUARANTINE CHECKLIST
    •      Download the htArriveCAN
                          ps:/w w.can da.c /en/public-health/services/disease /2019-novel-cor navirus-infection/latest-ravel-health-advice.html#ua
    •      Submit your quarantine plan to TLG by completing the Quarantine Plan Checklist.
    •
           in Canada (contact canada@thelanguagegallery.com
    •

    •
           arrival. It is recommended to purchase an international calling card for Canada prior to departure.
    •

           provider (contact canada@thelanguagegallery.com if you need assistance).

COVID-19 RE-OPENING GUIDLINES
    •
    •

    •
    •
    •
    •
    •

           activities, or work.
    •
TLG will work within provincial and local health guidelines and protocols for postsecondary education institutions,
consistent with the Government of Ontario’s plan for reopening the province in stages

2         COVID-19 Student Guide - 2020                                                                                                                                                       THE LANGUAGE GALLERY
                                                                                                                                                                                              CANADA
Physical Distancing Protocols

    •
    •
         people with chronic health problems.
    •
    •
         assessments and temperature checks.
    •

    •
    •    No outside visitors are allowed on campus.
    •
    •

    •

    •

    •

TLGC Safety Plan

    #         TOPIC                                                                PLAN

    1    ARRIVAL PLAN            •
                                 •
                                 •
                                 •

    2    COURSE DESIGN           •   Faculty will use a blended model of teaching. All levels will be taught partly in-class and partly
                                     online. Instructors will use the Zoom platform for online teaching. Wherever required faculty
                                     will use synchronized assignments, readings, activities, and assessments they have designed
                                     or fully online classes.

                                 •   Content learned in each class such as study materials, self-study resources, assessments and
                                     exams will be provided by the instructor through the online platform.

                                 •   Faculty will be asked to deliver a blended teaching model.

                                 •   Each in-person class will have a maximum student capacity. Students will be required to inform
                                     the school, their preferred method of learning, (Face-to-face or online). Classrooms will be
                                     allotted based on the number of students signed up to be on campus.

    3   SCHEDULING PLAN          •   Classes will be scheduled in 2 shifts: morning and afternoon with at least 30 minutes window
                                     for cleaning and sanitizing.

3       COVID-19 Student Guide - 2020                                                                                         THE LANGUAGE GALLERY
                                                                                                                              CANADA
#         TOPIC                                                                PLAN

    4    SEATING PLAN            •

                                 •
                                 •

    5     CLASSROOM              •   Instructor will remind students to use the washroom facilities before class.
        BREAK / EXIT PLAN        •

                                 •   Instructor announces time to leave classroom.

    6   SANITIZING PLAN          •   Cleaning is a high priority and done between each class time and continuously throughout the
                                     day. Cleaning of all surfaces will be carried out throughout the TLG campus.

                                 •
                                 •
                                     touched.

                                 •
                                 •
                                 •
                                 •
                                 •

                                 WASHROOM FACILITIES
                                 •   The number of students permitted in the washroom will be limited (2 person limit).

                                 •   Strict handwashing routines are enforced, with signage posted.

                                 •

    7   PROPER HYGIENE           •

                                 •

                                     to wash with soap and water.

                                 EMPLOYEES AND STUDENTS SHOULD WASH THEIR HANDS:
                                 •
                                 •   Before and after eating and drinking or handling food.

                                 •
                                 •
                                 •
                                 •
                                 •
                                 •
                                 •

    8    KITCHEN PLAN            •   Students sit or stand 2-metres apart when using and cleaning kitchen facilities or eating their
                                     food.

                                 •
                                 •   No sharing of utensils or plates will be permitted.

4       COVID-19 Student Guide - 2020                                                                                       THE LANGUAGE GALLERY
                                                                                                                            CANADA
#          TOPIC                                                               PLAN

    9    COMMUNICATION            •
             PLAN                 •
                                  •
                                  •   E-mails

                                  •
                                  •   TV screens

                                  •   Informing on orientation and student events.

    10     RESOURCES &            PROTOCOLS & RESPONSE
            GUIDELINES
                                  •
                                      not follow rules, protocols will be disseminated.

                                  STUDENT SERVICES
                                  •
                                      buildings.

    11   STUDENT SERVICES         •   Shields available for services

                                  •

    12     SAFETY PLAN            •
                                  •

                                  •
                                  •

                                  •

    13     TECHNOLOGY             •   Use of tech plan.
              PLAN                •
                                  •   Implementation of a schedule calendar for appointments in high service areas such as Academics
                                      Office and Student Services.

    14     ANTICIPATED            •
           CHALLENGES             •
                                  •   Student technical challenges.

                                  •
                                  •
                                  •
                                  •

5        COVID-19 Student Guide - 2020                                                                                  THE LANGUAGE GALLERY
                                                                                                                        CANADA
KEY FUNCTIONS                           RESTART PLAN

    1 on 1 appointments
                                            services online through virtual chat, e-mail, or phone.

    Workshops/information sessions

    Virtual chat and phone services

NEW STUDENT POST ARRIVAL QUARANTINE PLAN
New students to Canada will have to self-isolate upon arrival for 14 days. During this time, students can attend
classes virtually yet will require a computer, laptop, or phone and high-speed internet to attend classes. This may
be modified based on government rules and regulations regarding international travellers arriving in Canada.

school facilities, as well as agree to the student guidelines provided during the webinar.

Virtual mental health support services are available through the Ontario government throughout the

http:/ www.health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/resources_ontarians_experiencing_mha.pdf
COVID-19 Fact Sheet: Resources for Ontarians Experiencing Mental Health and Addictions Issues
During the Pandemic

In Transit to Canada

•    Wear a mask and gloves                                   •
•                                                             •
•
•                                                             •   Touch as few surfaces as possible

                                                              •

Arrival in Canada
•    Wear a fresh mask and gloves

•                                                             •
                                                              •
•
                                                              •
•

6         COVID-19 Student Guide - 2020                                                                      THE LANGUAGE GALLERY
                                                                                                             CANADA
During Quarantine
                                                                                                                                                                     with others.
THIS MEANS:

     •
     •
     •

     •
     •
     •
     •
     •
     •
     •       Flush the toilet with the lid down
     •
     •
     •

Getting Tested for COVID-19
Before completion of the 14-day quarantine period, students must be tested for COVID-19. All new students
will be instructed to get tested for COVID –19 during day 5 of their quarantine period. There are many COVID -19
assessment center locations in Toronto and the surrounding area. Some convenient locations are listed below:

         A Covid-19 test is mandatory. I will arrange to have a Covid test done no later than day 5 of quarantine and provide the
         results by Day 9 of quarantine to my student services advisor via the emergency phone at 647 906 4212. You will have the
         Covid-19 test done at the COVID 19 Assessment Centre closest to your quarantine accommodation. Some locations of
         COVID 19 Assessment Centres are provided in the COVID 19 Student Guide. You must take private transportation (taxi, not
         communal with family or friends) to and from the appointment. If you do not have the resources to get there you will alert
         the student services at canada@thelanguagegallery.com and we will arrange transportation. We have made arrange-
         ments with Five Star Homestay Agency, where you will be picked up and dropped off at your quarantine location for an
         additional fee of $70- $100 per student. No other stops will be made on this day, only the hospital triage trailer and I will
         wear a face covering or mask the entire trip. Please note that failure to abide by the instructions above is considered an
         offence under the Quarantine Act. Maximum penalties include a fine of up to $750,000 and/or imprisonment for six
         months.

         If you are tested negative for COVID 19 prior to leaving your home country, you are not exempt from following mandatory
         quarantine procedures once you arrive in Canada.

1.       HUMBER RIVER HOSPITAL ASSESSMENT CENTRE, HUMBER RIVER HOSPITAL

         http://www.hrh.ca/covid-19/

2.       WILLIAM OSLER HEALTH SYSTEM - HUMBER COLLEGE

         http:/ www.wil iamoslerhs.ca/patients-and-famil es/preparing-for-your-visit-or-stay/coronavirus-information-for-patients-famil es/as es ment-centre-for-covid-19
         http://www.williamoslerhs.ca/patients-and-families/preparing-for-your-visit-or-stay/coronavirus-
         information-for-patients-families/assessment-centre-for-covid-19

3.       MICHAEL GARRON HOSPITAL - EMERGENCY DEPARTMENT

         http://www.tehn.ca/programs-services/covid-19-assessment-centre

                                                                      https:/ covid-19.ontario.ca/as es ment-centre-locations/
                                                                                        click here.

7           COVID-19 Student Guide - 2020                                                                                                                THE LANGUAGE GALLERY
                                                                                                                                                         CANADA
For the duration of your stay in Canada, please be mindful of – and respect
– public health directives.
          •
          •
          •

                                                                                                                        htHow
                                                                                                                          ps:/ www.publichealthontarto
                                                                                                                                                    io.ca/-/media/doSelf-Isolate
                                                                                                                                                                    cuments/ncov/factshe t-covid-19-how-to-self-isolate.pdf?la=en.
Students must agree to download theht psCOVID-19
                                        :/ covid-19.ontario.ca/covidalert?utm_source=mobile-ap -organic&utm_medium=ref r al&uAlert
                                                                                                                             tm_campaign=covid-alert-mobile-ap -english&utmApp
                                                                                                                                                                           _content=covid-alert-landing-page
government onto their smartphones.

During the 14 days, what happens if symptoms develop?

          •

          •                Together with the assigned school management member, the student will contact the Toronto

          •

                           through www.guard.me/mobiledoctor.
          •
                                                                                                                                                                                                                                     www.guard.me/mobiledoctor before

                           might have COVID-19.
          •

          •

          •

          •

                           Services prior to beginning classes on campus.

8                      COVID-19 Student Guide - 2020                                                                                                                                                                                                             THE LANGUAGE GALLERY
                                                                                                                                                                                                                                                                 CANADA
Stigma and Discrimination Associated with COVID-19

a lack of knowledge about how COVID-19 spreads, a need to blame someone, fears about disease and death,

disease can lead to social stigma, which is negative attitudes and beliefs toward people, places, or things.

TLG does not support any form of stigma or discrimination associated with COVID-19. To learn more about
social stigma related to COVID -19 hclick
                                    t ps:/ w w.who.int/docs/default-sourchere.
                                                                         e/coronaviruse/covid19-stigma-guide.pdf

ACCOMMODATIONS RESOURCES FOR STUDENTS
TLG Student online housing portal
    •
    •
         in the area
    • https://housing.torontosom.ca/
          Click here to view the housing portal.

HOTEL AVAILABILITY NEAR TORONTO PEARSON AIRPORT

Address: 3279 - 3299 Caroga Dr, Mississauga, ON L4V 1A3
Contact: canada@thelanguagegallery.com

         •                       1 King or 2 Queens CAD $65.00 per night,

         •

         •

         •    Temperature and wellness checks are provided to students upon arrival and departure.

Hotel Name: Best Western Plus Toronto Airport Hotel
Address: 5825 Dixie Road, Mississauga
Contact: canada@thelanguagegallery.com

         •    Rates available from CAD $92 to $79 per night,
         •
         •

Hotel Name: Double Tree DoubleTree by Hilton Hotel Toronto Airport West
Address: 5444 Dixie Rd, Mississauga, ON L4W 2L2
Contact: Number: +1 (905) 624-1144 or Email: valentino.d’souza@hilton.com

         •    Rates available from CAD $85 per night,
         •

9       COVID-19 Student Guide - 2020                                                                   THE LANGUAGE GALLERY
                                                                                                        CANADA
•
        •
        •
        •

Hotel Name: Element Toronto Airport
Address: 6257 Airport Road, Mississauga, ON L4V 1E4
Contact: Number +1 (905) 678-1800 or Email reservations@elementtorontoairport.com

        •    Rates available for King Room: CAD $99
        •                                      $50
        •
        •    Guest Suites feature separate living area, kitchenette with microwave, stovetop, minifridge, cookware/dinnerware,

        •
        •
        •           “Languages Canada” when booking
Hotel Name: Hilton Toronto Airport & Suites
Address: 5875 Airport Road, Mississauga ON L4V 1N1
Contact: Number: +1 (905) 677-9900 or Email: yyzhi_reservations@hilton.com and
CC: yyzhi_duty_managers@hilton.com

        •    Rates available for Standard Room: CAD $80
        •                       $8                $12                          $20
             (service charge waived).
        •

        •
        •           “Languages Canada” when booking

Hotel Name: Hampton Inn & Suites Toronto Airport
Address: 3279 Caroga Drive, Mississauga ON L4V 1A3
Contact: Number: +1 (905) 671-4730 or Email: yyzhs_hampton_suites@hilton.com

        •                                             Standard Room: CAD $65
        •                                               Standard Room: CAD $75
        •    *Upgrade to Studio Suite for $10
        •                     $3, lunch for $7                       $15
        •
        •
        •
        •           “Languages Canada” or Corporate Code “3271866” when booking

HOTEL AVAILABILITY IN DOWNTOWN TORONTO
Hotel Name: Canada Suites
Address: 736 Bay Street
Contact: canada@thelanguagegallery.com

        •

        •

Hotel Name: Chelsea Hotel
Address: 33 Gerrard Street West
Contact: canada@thelanguagegallery.com

        •    Rates available for Single Rooms: CAD $109 per night,
        •
        •
        •

10     COVID-19 Student Guide - 2020                                                                             THE LANGUAGE GALLERY
                                                                                                                 CANADA
Hotel Name: Pantages Hotel
Address: 200 Victoria Street
Contact: canada@thelanguagegallery.com
     Rates available for Standard Rooms: CAD $99 to CAD $125 per night, plus taxes and fees
     Meal options
        •
     Inclusive rates (fees and taxes calculated):
        •
        •
        •

     Transportation services available

Hotel Name: Town Inn Suites
Address: 620 Church Street
Contact: canada@thelanguagegallery.com
     Rates available for Standard One-Bedroom Suite – 1 queen bed
        • $89 + tax per night
        • $2300 per month
     Rates available for Standard Two-Bedroom Suite – 4 double beds
        • $169 + tax per night
        • $4500 per month
     Rates include housekeeping service, Wi-Fi, cable, and phone

NEW STUDENT ARRIVAL PROTOCOL
Student Responsibilities
1. TLG requests that all students, prior to travelling to Canada, present a valid 14-day self-isolation/
   quarantine plan to comply with new rules announced by the federal government to combat the spread
   of COVID-19. All students will need proof that they have a suitable place to isolate or quarantine, with
   access to necessities, including food and medication. Should the assistance with the arrangement of
   isolation be needed, TLG has created an accommodation list for students to refer to (Appendix F).
   During the isolation period, students are not allowed to visit the campus until they can demonstrate that
   14 days have passed with dated proof of arrival.

2. TLG requests students to have valid health insurance for their entire stay. TLG students can purchase
   health insurance through Guard.me at TLG by contacting TLG Team at canada@thelanguagegallery.com
   or provide valid international health insurance from a different provider.

3.

4.

     student has tested negative for COVID-19. In such a case, the student would need to present the proof
     of being tested negative.

TLG Team Responsibilities

11     COVID-19 Student Guide - 2020                                                             THE LANGUAGE GALLERY
                                                                                                 CANADA
have to demonstrate proof of arrival (date) to ensure that 14 days of quarantine are over. If not, they will be
asked to leave and self-isolate immediately. TLG Team Members will conduct regular telephone check-ins on
students to inquire about their mental and physical wellbeing as well as provide students with optional virtual
social, wellness and entertainment activities.

TLG will inform its staff, students of any COVID-19 outbreaks through signage posted at entrances and in
public spaces, and through online communication, such as websites and social media. TLG will meet the
health and safety requirements set out for private post-secondary institutions by Toronto Public Health.

COVID-19 RESPONSE GUIDE – ON CAMPUS
STUDENT PROTOCOL
What steps is TLG taking to help prevent the spread of COVID-19?
•
                                                                      •
•                                                                     •

•                                                                     •
     workstation, classroom, and common area.
                                                                          occupants in elevators and kitchen areas.
•                                                                     •

•    Increased cleaning and disinfection in work areas, classrooms,
                                                                      •

What do you do if you have a symptom or have been exposed on campus, and how will
TLG manage the case?

STEP 1: REPORT ILLNESS IMMEDIATELY                                         •     Student/instructor will be directed to return
      •

            as soon as possible.
                                                                      STEP 4: IF THE CASE IS CONFIRMED, SHUT DOWN THE
                                                                      CAMPUS AND DISINFECT
STEP 2: ISOLATE SYMPTOMATIC STUDENT OR
INSTRUCTOR                                                                 •     The campus will be shut down for the
      •     Sick student/instructor will be asked to wash

            a mask and be asked to isolate in a secure                           and cleaned.
            area.
                                                                      STEP 5: REPORT TO THE TORONTO PUBLIC HEALTH
      •     Student/instructor will be asked to complete
            the self-assessment on the Ontario COVID                       •
            website covid-19.ontario.ca
                     https://covid-19.ontario.ca/selfassessment/

                                                                      STEP 6: ONCE THE STUDENT/INSTRUCTOR HAS BEEN
STEP 3: CONTACT PUBLIC HEALTH
                                                                      MEDICALLY CLEARED BY LOCAL PUBLIC HEALTH UNITS,
      •                                                               AND SELF-ISOLATED FOR 14 DAYS, CONTACT STUDENT
            breathing, chest pain), call 911.                         SERVICES PRIOR TO RETURNING TO THE CAMPUS.

12         COVID-19 Student Guide - 2020                                                                              THE LANGUAGE GALLERY
                                                                                                                      CANADA
You can also read