LSS Tool - The Spaghetti Diagram

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LSS Tool - The Spaghetti Diagram
LSS Tool – The Spaghetti
       Diagram
Agenda
•   What is a Spaghetti Diagram
•   Uses of a Spaghetti Diagram
•   Examples of a Spaghetti Diagram
•   How to put together a Spaghetti Diagram
•   Spaghetti Exercise
•   Questions
What is a Spaghetti Chart?
• a.k.a “Physical Process Map”, “Point-to-Point Flow Chart”, or
  “Work-flow Diagram”
• Used to Graphically Depict The Movement of the Product or
  Documents (or people!) through a Process

           An
           AnIllustration
              Illustrationof
                          ofaaSystem’s
                              System’sInefficiency
                                       Inefficiency
Spaghetti Chart to Identify Waste
• Differ from Detailed Process Maps and other Value Stream Maps
   –Do not require sequential process steps
   –Seek to highlight wasted motion
   –Built around specific work area layouts
• Construction:
   –Sketch current work area arrangement in detail
   –Draw a line to describe every trip each person or unit makes from
    one point to another
   –As more trips are made, more lines are added
   –The more wasteful/redundant trips, the thicker the chart is with
    lines
          Spaghetti Charts make poor layouts and wasted motion
                  obvious in the Value Stream Analysis.
Example Spaghetti Chart

Before

Could be:
•Movement of people walking around
•Movement of documents through an office

                                           After

    Spaghetti Charts make poor layouts and
           wasted motion obvious.
Example Spaghetti Chart
                                                                                                                                                                                                                                                                                                      MÜŞTERİ                                       SATIŞ KANALI

                                                                                           Nilay Tunç /           Işıl Arıcan /               Esra Çuhadar /                Ege
                                                                                                                                                                            Ege Yüks
                                                                                                                                                                                Yükseloğlu /              Alev Önder / Sağlık                                                Nesrin Gülaydın /             Ayla Özdemir /
                                                                                          Sağlık Teknik              Sağlık                   Sağlık Teknik                  Sağlık Teknik
                                                                                                                                                                             Sağlık                             Teknik                                                       Sağlık Tazminat              Sağlık Tazminat                              Muhasebe
                                   Toplantı Odası

                                                                                                                                                                                                                                                                                                                                                        BÖLGE

                                                                                                                                                                                                                                Taşeron / MFK
                                                                                                                                                                                                                                                                                                                                                         Yönetici
                                                                                                                                                                                                                                                                                                                  Fotokopi Makinası
       Bülent Ondur /                               Marion Hanım /
         Aktüerya                                     Aktüerya
                                                                                                                                                                                                                                                                                             Oturma
                                                                             Fotokopi Makinası                                     Nesrin Koçyiğit /           Gülay
                                                                                                                                                               Gülay Doğan
                                                                                                                                                                     Doğan // Hayat
                                                                                                                                                                              Hayat              Şebnem Kaya /                                                                               Grubu

                                                                                                                                                                                                                                Taşeron / MFK
                                                                                                                                                                                                                                                                                                                                                       Operasyon
                                                                                                                                    Hayat Teknik                     Teknik
                                                                                                                                                                      Teknik                    Hayat Operasyon
Burak Uygun /

                                                                                                                                                                                                                                                                                                                   Sağlık Taminat
                                                                                                                                                                                                                                                                                                                                    Semin Diren /
                Aktüerya

                                                                                                                                                                                                                                                                                                                                                        Tazminat

                                                                                                                                                                                                                                                                                                                                                          Satış
                                                                                                                                  Emre Şenol / Hayat            Meral
                                                                                                                                                                Meral Öter
                                                                                                                                                                       Öter // Hayat
                                                                                                                                                                               Hayat            Berkant Dişçigil /
                                                                                                                                       Teknik                         Teknik
                                                                                                                                                                      Teknik                     Hayat Teknik

   Aslı Berksoylu /
                                                                                                                                                                                                                                                                                                                                                         Tahsilat
       Sekreter

                                                                     Giriş

                                                                                                                                                                                                                                                                                                                                                           IPA

                                                                                                                                           Printer

                                                                                                                                                                                                                                                            ŞebnemGündoğdu
                                                                                                                                                                                                                                         / Hayat Tazminat
                       Olgun Küntay / Genel Müdür Yardımcısı
                                                                                                                                         Oturma
                                                                                                                                                                                       Müge Makaroğlu /
                                                                                                                                         Grubu
                                                                                                                                                                                        Hayat Tazminat
                                                                                                                                                                                                                                                                                                                                                    Müşteri İlişkileri

                                                                                                          Giriş                                                                                                                                                                                                   A. Giriş

                           Dolap

                           Sütun

                                                                                                 Spaghetti Charts make poor layouts and
                                                                                                        wasted motion obvious.
Spaghetti diagramming as part of Lean & 5S
• Construct a spaghetti diagram
   • draw arrows depicting workflow
   • optimize the movement of the product and employee
   • revise your layout to minimize unnecessary motion
            Before                              After
Example :Central Processing Area -Before
Example :Central Processing Area -After
Spaghetti Chart Example - “Before”

                 ‘As-Is’ Product Flow

                                                     Solder

                                                                  Adhesive
                            Expense
Expense

                                             Tools
          Test
                                                       Desk
                   Incoming Material Racks

                   Column                             Test

                    Desk

                                                                                           Final Benches/Inspection
                                                                               Alligator

                                                              Drill Press

                                                                                           Paint
                                                                             Oven
Spaghetti Chart Example - “After”
                                                                      ‘To-Be’ Product Flow
Paint Process                                                                                   Station 6                                      Station 5

                                                            Cab ine t

                                                                                                                       Hand Tools

                                                                                                                                                                    Hand Tools
                                                         Cab le/F ix ture
                                                                                                                                                                                              Oven

                                                                                          Ex pense

                                                                                                                                    Ex pense
                                                              Test
                                                                                                     3’ X 8 ’                                         3’ X 8 ’
                                                                                                     Bench                                            Bench

                                                                                                                                                                                                      Ex pens e

                                                                                                                                                                                                                   Station 4
                                           Station 7

                                                                                                                                                                                                       Bench
                                                                                                                                                                                                       3’ X8’
                Flammable

                                                         Hand Tools
                 Cabinet

                                Ex pense

                                                                                                                                                                                                     Hand Tools
                                             3’ X 8 ’
                                             Bench
                                                                                                                                                                                                      Ex pens e

                                                                                                                                                                                                                  Station 3
                                                                                                                                                                                                       Bench
                                                                                                                                                                                                       3’ X8’
                                                                                                                                                                                                     Hand Tools

                                                                                                                                                                                 Hand Tools
                                                                                                          Hand Tools
                                                                            Ex pense

                                                                                                                                                Ex pense

                                                        Drill                            3’ X 8 ’                                                            3’ X 8 ’
                                                                                                                        Riv eter
                                                        Press                            Bench                                                               Bench
                          In
                       Ma comin
                         ter i     g
                              al C
                                  art
                                                                                       Station 1                                                           Station 2
Spaghetti Chart Advice

• Don’t just draw one line for a route
   – draw a line for every trip
• Color code
   – to distinguish different people or products
• Look for differences
   – by time of day, person, job function, etc.
• Construct a Spaghetti Chart as you walk the process

      Use whatever is useful to aid communication and understanding.
Looking at Flow using Spaghetti Diagram
Does the product/process move from one value-adding step right to the next one?

    A Spaghetti Diagram as a track of the physical flow of a product
                 • Track the route of the product
                 • Measure the distance traveled
                 • Look for potential problems:
                     –   Long route
                     –   Confusing routes
                     –   Back tracks/loop backs
                     –   Crossing tracks
                 • The result of these problems may be:
                     –   Long lead times
                     –   Lost product
                     –   Defects
                     –   What else?
Benefits of Spaghetti Charting

• Identifies Inefficiencies in Area/Plant Layout
• Identifies Opportunities For Less Handling
• Identifies Opportunities For Better Workforce
  Communication
• Identifies Resource Allocation Opportunities
• Identifies Opportunities For Safety Improvements
Construction of a Spaghetti Chart
•    Sketch or Obtain “Facility Layout, Map”
•    “Become the Product”
       – Walk the Process As if Your Were the Product (a requisition,
         a specimen Tube, a file, etc.)
       – Mark the Process Locations and Steps on the Layout
•    Connect the Dots in Accordance With the Actual ‘Travel or Walk
     Patterns’ -- use arrows to show workflow
•    Calculate the Distance
•    Revise layout to minimize unnecessary motion and conveyance
     time
•    Get concurrence on a new layout and implement it
    Where
    Where is
          is There
             There Excessive
                   Excessive or
                             or Unnecessary
                                Unnecessary Movement?
                                            Movement?
Current State Flow Spaghetti Diagram
                                               Hanging racks                                               Boiler
             Receiving                         One per store                   Shelves
             Shipping                                            FG’s          Bulk & boxed
                            Receive

                                                                                                          To store
                                                                                                   Bag

                   Dry Clean                                                           Dry Clean         Dry
                                       Racks
                   Press/Hang                                                          Spot              Cleaning
                                                                                                         Machines
                                                                Dry Clean
           Racks

                                                                Inspect/Sort

                                                                                              Roll in
                                                                                              basket
  Shirt Racks
                                                      Laundry
                                                                   Laundry
                                                      Hand
                                Laundry Flat Press                 Inspect/Sort
                                                      finish
                                                                                          Laundry
                                                                                          Prep             Supply
                                                                                                           Shelves
Laundry Press/Hang-shirts                                          Washers
                                    Dryers
                                                                                         DC          L
What’s Wrong with this Flow?
• There is no continuous flow

• Travel distance is long and time consuming

• The track is confusing

• There are a number of collision points

• It is difficult to determine what to work on next

• There are many opportunities for product to wait

• What else?
Questions
Exercise

Spaghetti Exercise
    (Handout)
Spaghetti Chart Exercise-
               “Getting Lunch”

•   Get lunch as directed by the provided SOP (handout)
•   Use the Cafeteria Layout provided in the SOP
•   Create a Spaghetti Diagram
Next
•Form teams of 2 – 4 people :
                              Steps
•Get With Your Team and Identify Improvement Opportunities:

  –   How Can We Reduce Travel Distance?
  –   How Can We Reduce Product Handling?
  –   How Can We Layout the Process to Improve Workforce Communication?
  –   Can We Positively Impact Employee Safety?
  –   Develop Plans For Implementation

• Using a flipchart, re-layout the cafeteria to minimize travel through the
  cafeteria in addition to reducing the opportunity for an accident.
• Choose a spokesperson to explain your improvements to the class.
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