LSS Tool - The Spaghetti Diagram
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Agenda • What is a Spaghetti Diagram • Uses of a Spaghetti Diagram • Examples of a Spaghetti Diagram • How to put together a Spaghetti Diagram • Spaghetti Exercise • Questions
What is a Spaghetti Chart? • a.k.a “Physical Process Map”, “Point-to-Point Flow Chart”, or “Work-flow Diagram” • Used to Graphically Depict The Movement of the Product or Documents (or people!) through a Process An AnIllustration Illustrationof ofaaSystem’s System’sInefficiency Inefficiency
Spaghetti Chart to Identify Waste • Differ from Detailed Process Maps and other Value Stream Maps –Do not require sequential process steps –Seek to highlight wasted motion –Built around specific work area layouts • Construction: –Sketch current work area arrangement in detail –Draw a line to describe every trip each person or unit makes from one point to another –As more trips are made, more lines are added –The more wasteful/redundant trips, the thicker the chart is with lines Spaghetti Charts make poor layouts and wasted motion obvious in the Value Stream Analysis.
Example Spaghetti Chart Before Could be: •Movement of people walking around •Movement of documents through an office After Spaghetti Charts make poor layouts and wasted motion obvious.
Example Spaghetti Chart MÜŞTERİ SATIŞ KANALI Nilay Tunç / Işıl Arıcan / Esra Çuhadar / Ege Ege Yüks Yükseloğlu / Alev Önder / Sağlık Nesrin Gülaydın / Ayla Özdemir / Sağlık Teknik Sağlık Sağlık Teknik Sağlık Teknik Sağlık Teknik Sağlık Tazminat Sağlık Tazminat Muhasebe Toplantı Odası BÖLGE Taşeron / MFK Yönetici Fotokopi Makinası Bülent Ondur / Marion Hanım / Aktüerya Aktüerya Oturma Fotokopi Makinası Nesrin Koçyiğit / Gülay Gülay Doğan Doğan // Hayat Hayat Şebnem Kaya / Grubu Taşeron / MFK Operasyon Hayat Teknik Teknik Teknik Hayat Operasyon Burak Uygun / Sağlık Taminat Semin Diren / Aktüerya Tazminat Satış Emre Şenol / Hayat Meral Meral Öter Öter // Hayat Hayat Berkant Dişçigil / Teknik Teknik Teknik Hayat Teknik Aslı Berksoylu / Tahsilat Sekreter Giriş IPA Printer ŞebnemGündoğdu / Hayat Tazminat Olgun Küntay / Genel Müdür Yardımcısı Oturma Müge Makaroğlu / Grubu Hayat Tazminat Müşteri İlişkileri Giriş A. Giriş Dolap Sütun Spaghetti Charts make poor layouts and wasted motion obvious.
Spaghetti diagramming as part of Lean & 5S • Construct a spaghetti diagram • draw arrows depicting workflow • optimize the movement of the product and employee • revise your layout to minimize unnecessary motion Before After
Example :Central Processing Area -Before
Example :Central Processing Area -After
Spaghetti Chart Example - “Before” ‘As-Is’ Product Flow Solder Adhesive Expense Expense Tools Test Desk Incoming Material Racks Column Test Desk Final Benches/Inspection Alligator Drill Press Paint Oven
Spaghetti Chart Example - “After” ‘To-Be’ Product Flow Paint Process Station 6 Station 5 Cab ine t Hand Tools Hand Tools Cab le/F ix ture Oven Ex pense Ex pense Test 3’ X 8 ’ 3’ X 8 ’ Bench Bench Ex pens e Station 4 Station 7 Bench 3’ X8’ Flammable Hand Tools Cabinet Ex pense Hand Tools 3’ X 8 ’ Bench Ex pens e Station 3 Bench 3’ X8’ Hand Tools Hand Tools Hand Tools Ex pense Ex pense Drill 3’ X 8 ’ 3’ X 8 ’ Riv eter Press Bench Bench In Ma comin ter i g al C art Station 1 Station 2
Spaghetti Chart Advice • Don’t just draw one line for a route – draw a line for every trip • Color code – to distinguish different people or products • Look for differences – by time of day, person, job function, etc. • Construct a Spaghetti Chart as you walk the process Use whatever is useful to aid communication and understanding.
Looking at Flow using Spaghetti Diagram Does the product/process move from one value-adding step right to the next one? A Spaghetti Diagram as a track of the physical flow of a product • Track the route of the product • Measure the distance traveled • Look for potential problems: – Long route – Confusing routes – Back tracks/loop backs – Crossing tracks • The result of these problems may be: – Long lead times – Lost product – Defects – What else?
Benefits of Spaghetti Charting • Identifies Inefficiencies in Area/Plant Layout • Identifies Opportunities For Less Handling • Identifies Opportunities For Better Workforce Communication • Identifies Resource Allocation Opportunities • Identifies Opportunities For Safety Improvements
Construction of a Spaghetti Chart • Sketch or Obtain “Facility Layout, Map” • “Become the Product” – Walk the Process As if Your Were the Product (a requisition, a specimen Tube, a file, etc.) – Mark the Process Locations and Steps on the Layout • Connect the Dots in Accordance With the Actual ‘Travel or Walk Patterns’ -- use arrows to show workflow • Calculate the Distance • Revise layout to minimize unnecessary motion and conveyance time • Get concurrence on a new layout and implement it Where Where is is There There Excessive Excessive or or Unnecessary Unnecessary Movement? Movement?
Current State Flow Spaghetti Diagram Hanging racks Boiler Receiving One per store Shelves Shipping FG’s Bulk & boxed Receive To store Bag Dry Clean Dry Clean Dry Racks Press/Hang Spot Cleaning Machines Dry Clean Racks Inspect/Sort Roll in basket Shirt Racks Laundry Laundry Hand Laundry Flat Press Inspect/Sort finish Laundry Prep Supply Shelves Laundry Press/Hang-shirts Washers Dryers DC L
What’s Wrong with this Flow? • There is no continuous flow • Travel distance is long and time consuming • The track is confusing • There are a number of collision points • It is difficult to determine what to work on next • There are many opportunities for product to wait • What else?
Questions
Exercise Spaghetti Exercise (Handout)
Spaghetti Chart Exercise- “Getting Lunch” • Get lunch as directed by the provided SOP (handout) • Use the Cafeteria Layout provided in the SOP • Create a Spaghetti Diagram
Next •Form teams of 2 – 4 people : Steps •Get With Your Team and Identify Improvement Opportunities: – How Can We Reduce Travel Distance? – How Can We Reduce Product Handling? – How Can We Layout the Process to Improve Workforce Communication? – Can We Positively Impact Employee Safety? – Develop Plans For Implementation • Using a flipchart, re-layout the cafeteria to minimize travel through the cafeteria in addition to reducing the opportunity for an accident. • Choose a spokesperson to explain your improvements to the class.
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