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F2R-pEaEge
3       l
 Specia

                                                                           PAUL BIGLAND.

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DLR at 30 ■ Crossrail 2 ■ Northern Line Extension
PLUS: Expertise from Bombardier, SNC-Lavalin, Siemens and Taylor Woodrow
LONDONSPECIAL - DLR at 30 Crossrail 2 Northern Line Extension SEE INSIDE FOR: Rail Magazine
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                                                                         BOMBARDIER, MOVIA, ELECTROSTAR, AVENTRA and The evolution of mobility are trademarks of Bombardier Inc. or its subsidiaries.
                                                                                                                                                                                                                                                                                                                                 SPECIAL
           WE MOVE LONDON

                                                                                                                                                                                                        JACK BOSKETT/RAIL.

                                                                                                                                                                                                            Welcome                                                                                           CONTENTS

                                                                                                                                                                                                           L
                                                                                                                                                                                                                     ondon Mayor Sadiq Khan unveiled
                                                                                                                                                                                                                     his draft Transport Strategy in June
                                                                                                                                                                                                                     that firmly places new transport
                                                                                                                                                                                                                     infrastructure as the cornerstone of
                                                                                                                                                                                                                                                             scale economic growth and regeneration
                                                                                                                                                                                                                                                             - the £1.2 billion Northern Line Extension
                                                                                                                                                                                                                                                             to Battersea, where more than £9bn is being
                                                                                                                                                                                                                                                             invested to convert the previously semi-
                                                                                                                                                                                                                                                                                                              44 DLR at 30
                                                                                                                                                                                                                                                                                                                 RAIL celebrates three decades
                                                                                                                                                                                                                                                                                                                 of Docklands Light Railway.

                                                                                                                                                                                                                                                                                                              52
                                                                                                                                                                                                           London’s future prosperity and world status.      derelict Battersea Power Station into new
                                                                                                                                                                                                              Looking ahead over the next 25                 flats and offices. RAIL is granted rare access      Getting more for less
                                                                                                                                                                                                           years, it argues that a steady pipeline of        to the tunnel face of excavations and the           Taylor Woodrow’s impressive
                                                                                                                                                                                                           enhancements, including extensions to the         main works site on p68-72.                          Underground feats.
                                                                                                                                                                                                           London Underground and Docklands Light               Next in the pipeline of future

                                                                                                                                                                                                                                                                                                              54
                                                                                                                                                                                                           Railway (DLR), will help create 1.2 million       enhancements, and most certainly top                Open access
                                                                                                                                                                                                           more jobs by 2041, while supporting the           of the list in terms of both engineering
                                                                                                                                                                                                                                                                                                                 TfL’s smart and simple
                                                                                                                                                                                                           construction of 50,000 much-needed new            scale and price tag, is Crossrail 2, which
                                                                                                                                                                                                                                                                                                                 accessibility solutions.
                                                                                                                                                                                                           homes each year.                                  could open by 2033 if it gets the go-ahead

                                                                                                                                                                                                                                                                                                              56
                                                                                                                                                                                                              That is not to mention providing relief to     by Government. For a progress report on
                                                                                                                                                                                                           existing capacity, as London’s population         how plans for the £30bn-plus project is             London legacy
                                                                                                                                                                                                           is expected to rise from 8.7 million to 10.5      developing, RAIL speaks exclusively to              SNC-Lavalin enjoys increased
                                                                                                                                                                                                           million over the next 25 years.                   Crossrail 2’s Managing Director Michèle             demand in the capital.
As a global leader in rail technology, Bombardier helps to keep London                                                                                                                                        There is of course much precedent of           Dix on p58-63.

                                                                                                                                                                                                                                                                                                              58
moving, on one of the busiest and most complex transport networks in                                                                                                                                       transport - and rail in particular - enabling
                                                                                                                                                                                                           this type of significant economic growth,         PAUL STEPHEN                                        Crossrail 2
the world. Our MOVIA metro trains on London Underground’s Victoria                                                                                                                                         and readers need look no further than the         Assistant Features Editor, RAIL                     Crossrail 2 MD Michèle Dix
and Sub-Surface lines and our ELECTROSTAR vehicles on London                                                                                                                                               DLR, which has played a crucial role in                                                               speaks exclusively to RAIL.
                                                                                                                                                                                                           regenerating long-neglected parts of east

                                                                                                                                                                                                                                                                                                              64
Overground transport thousands every day.                                                                                                                                                                  London and establishing Canary Wharf as              EDITORIAL                                         Devoted to DLR
                                                                                                                                                                                                           a global financial centre, ever since its first      Managing Editor: Nigel Harris
                                                                                                                                                                                                           passenger services ran in August 1987.                                                                 How Bombardier’s rolling
For the Elizabeth line, London Overground, East Anglia and South                                                                                                                                                                                                Assistant Editor: Richard Clinnick
                                                                                                                                                                                                              RAIL looks back at 30 years of operations         Contributing Writers: Stefanie                    stock has made its mark.
Western projects, we are delivering state-of-the-art trains based on                                                                                                                                       on DLR, during which time ridership                  Foster, Andrew Mourant

                                                                                                                                                                                                                                                                                                              66
our new AVENTRA product family. With Bombardier’s latest trains and                                                                                                                                        has grown 18-fold from 6.7 million in its            Production Editor: Mike Wright
                                                                                                                                                                                                                                                                Art Editor: Charles Wrigley                       Compatible upgrade
                                                                                                                                                                                                           first year to 122 million in 2016-17, while
technology offering market-leading performance, we are driving                                                                                                                                             speaking to both Transport for London                Sub-Editor: Richard Hampson                       Siemens Rail Automation helps
                                                                                                                                                                                                                                                                Managing Director: Tim Lucas                      to transform the Victoria Line.
The Evolution of Mobility.                                                                                                                                                                                 and operator KeolisAmey Docklands about

                                                                                                                                                                                                                                                                                                              68
                                                                                                                                                                                                           how the DLR has become one of the UK’s
                                                                                                                                                                                                           highest performing railways (p44-51).                ADVERTISING                                       Down the Tube
                                                                                                                                                                                                              To the southwest of the City, another             Account Director: Julie Howard
                                                                                                                                                                                                                                                                                                                  RAIL reports from the Northern
                                                                                                                                                                                                           transport scheme is underpinning large-                                                                Line Extension’s tunnel face.

#WeMoveCities

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                                                DLR at
                                                                                                                              30
     A DLR service arrives at Canary Wharf on
     August 22 2015 in the shadow of global
          investment bank Citigroup’s EMEA
         headquarters at 25 Canada Square.
                                ANTONY GUPPY.

                                                Three decades after it carried its first
                                                fare-paying passengers, PAUL STEPHEN
                                                asks Transport for London’s Director of DLR
                                                DANNY PRICE how the Docklands Light
                                                Railway plans to maintain its enviable status
                                                as one of the UK’s highest performing railways

                                                W
                                                                  hen Her Majesty the Queen      which became DLR’s primary depot when it
                                                                  officially opened East         opened in 1994.                                      30 THINGS TO
                                                                  London’s Docklands Light
                                                                  Railway on July 30 1987, few
                                                                                                   Well-known for its largely elevated route
                                                                                                 and fully automated ‘driverless’ operation,          DO BY DLR
                                                could have imagined the extent to which the      DLR passengers can enjoy uninterrupted               To mark the 30th anniversary of
                                                network would grow.                              views of Dockland’s rapidly evolving urban           DLR, TfL has released a travel guide
                                                   Initially just eight miles long, the DLR      landscape, on a self-contained network with          showing visitor attractions around
                                                comprised 15 stations, served by a fleet of 11   near-perfect punctuality.                            East London accessible via DLR,
                                                single-car electric multiple units, based at a     Operated and maintained by KeolisAmey              including London Docklands Museum,
                                                small depot in Poplar. Thirty years later and    Docklands (KAD) on behalf of Transport               Queen Elizabeth Olympic Park and
                                                it has undergone six extensions, and now         for London (TfL) since 2014, 99.5% of DLR            the Royal Observatory Greenwich.
                                                serves 45 stations on 24 miles of track.         trains ran on time between May 28-June 24,             It can be downloaded by visiting:
                                                   Passenger numbers have also risen             this year with a moving annual average of            http://content.tfl.gov.uk/dlr30-
                                                considerably, from 6.7 million in DLR’s first    99.2%. Meanwhile, 89% of passengers said             leaflet-and-map.pdf
                                                year of operation to 122 million in 2016-17,     they felt satisfied at the end of their journeys
                                                served by today’s fleet of 56 Bombardier-built   in the latest satisfaction survey.
                                                and mainly three-car trains. Comprising 149        “DLR has a really exciting history, with         Danny Price. “Passenger volume is now 18
                                                individual vehicles, the fleet is now based at   an extension opened on average every four          times that of its first year, there are 13 times
                                                Poplar, and also at a larger site in Beckton,    years up to 2011,” says TfL’s DLR Director         as many trains, and the fact that it’s grown
                                                                                                                                                    with investment [in the areas it serves]
                                                                                                                                                    makes it an unmitigated success story.
                                                                                                                                                       “Of its many successes, its biggest is that it
                                                                                                                                                    has maintained very high levels of reliability,
                                                                                                                                                    and really high levels of customer feedback.
                                                                                                                                                    It’s always had good engagement with
                                                                                                                                                    local users and visitors, while satisfaction
                                                                                                                                                    scores are high and social media feedback
                                                                                                                                                    is generally positive. I think the backbone
                                                                                                                                                    of that throughout has been the 99%
                                                                                                                                                    performance railway.”
                                                                                                                                                       The DLR was first conceived in the early
                                                                                                                                                    1980s as a catalyst in regenerating parts of
                                                                                                                                                    the East End of London which had become
                                                                                                                                                    economically depressed following the
                                                                                                                                                    closure of the Royal Docks to commercial
                                                                                                                                                    shipping in 1980.
                                                                                                                                                       At the time, Margaret Thatcher’s
                                                                                                                                                    government was actively supporting efforts
                                                                                                                                                    by newly established quango London
                                                                                                                                                    Dockland Development Corporation to
                                                                                                                                                    tempt large companies to relocate to the
                                                                                                                                                    Docklands area, and it saw the DLR as a
                                                                                                                                                    cheaper alternative to extending London
                                                                                                                                                    Underground’s Jubilee Line.
                                                                                                                                                       A £77m contract was subsequently
                                                The DLR is opened by Her Majesty the Queen on July 30 1987, aboard DLR 011. The first               agreed in August 1982, with a joint venture
                                                passenger service would run a month later on August 31. TRANSPORT FOR LONDON.                       comprising GEC and Mowlam for

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        construction to begin in 1985 on three                                                                                               car opened from the Greenwich peninsula
     routes between Tower Gateway, Island
     Gardens and Stratford that intersected at
                                                      COMMENT: FORMER TFL RAIL MD AND                                                        to Royal Victoria Dock, a project delivered by
                                                                                                                                             TfL’s DLR team.
     Poplar.                                          DLR CHAIRMAN HOWARD SMITH                                                                 Price adds: “There were a far fewer people
        By providing direct access between the        “The thing that everyone involved        ‘Docklands Light Ropeway’, as it was          in Canary Wharf in those days (1987), but
     Government-designated urban enterprise           with the DLR talks of is the ‘can do’    christened by some!                           success has to be borne from somewhere
     zone at Canary Wharf and central London,         culture, in which it’s grown from an       “In successfully pioneering moving          and DLR delivered. In a way, it was the
     the DLR paved the way for construction           embarrassingly underspecified and        block signalling, near-universal              lifeblood of Canary Wharf, because its
     work to begin on a new financial centre for      rather unreliable service at the start   stakeholder support, a record rail            workforce relied on it so much at the time.
     the capital to complement the Square Mile,       to a vital part of the spectacular       market share from a brilliantly located          “Canary Wharf was a real case of ‘build
     and its first major buildings were completed     regeneration of East London. It          station at City Airport, and its efficient,   it and they will come’. And DLR was in the
     in 1991, including the UK’s second tallest       provides near-faultless service,         cost-effective operations, the DLR has        right place at the right time.
     building, One Canada Square.                     day in, day out and carried half a       taught lessons that go far beyond East           “Today, passenger numbers continue
        More than 150,000 people now work at          million passengers a day as a trusted    London, both in terms of organisational       to grow, which raises the threat of
     Canary Wharf, in two million square metres       centrepiece of the 2012 Olympic          learning and the DLR ethos that has           overcrowding. Our primary objective is to
     of office space, where a conglomeration of       Games.                                   spread throughout the world. A largely        continue delivering that 99% railway. Plans
     brokers, investment managers, insurance            “The extensions to Lewisham,           self-contained operation divorced             for some great new rolling stock have now
     companies, hedge funds management firms          London City Airport, Woolwich and        from some of the distractions - and           gone out to tender, and we’re still adding
     and currency exchanges have turned it into a     Stratford rank as some of the most       occasional madness - of the wider             capacity at stations such as Custom House to
     global command centre for the international      rapidly developed and cost-                          networks has provided a           make sure that we address crowding levels
     trade of financial and professional services.    effective rail infrastructure                        real chance for talented          as they rise.”
        Canary Wharf is also home to two of the       anywhere in Europe,                                  people to show what they             How DLR will cater for growing demand
     world’s largest banks, HSBC and Barclays. It     delivered by a hugely                                can do - and have enormous        was outlined in the Mayor of London Sadiq
     is now also served by the Jubilee Line since     talented team that ran a                             fun while doing so!               Khan’s draft Transport Strategy published in
     its Millennium Extension in 1999, and will       ‘production line’ of projects,                         “Happy birthday DLR,            June (RAIL 832). It proposed the DLR’s first
     soon be served by Crossrail, once a station      from walking the route,                              and here’s to even greater        physical expansion since 2011 by extending
     opens there on its Abbey Wood branch in          through planning, delivery                           glories - and further             from Gallions Reach to Thamesmead via
     December 2018.                                   and operation - eventually                           expansion - in the coming         a new Thames river crossing, while also
        Transport links were further boosted in       including a cable car - the                          decades!”                         confirming a requirement for new rolling
     June 2012 when the Emirates Air Line cable                                                                                              stock by 2022.
                                                                                                                                                It says that 43 new trains are needed to
                                                                                                                                             enable 33 of DLR’s oldest B90 and B92 stock
       DLR 016 passes DLR 019 at Heron Quays on June 29 1994. The station re-opened                                                          trains to be withdrawn, and to strengthen
       approximately 200 metres further south from here in 2002 as part of the DLR                                                           services across the Royal Docks area, which
       capacity enhancement project to facilitate three-car running. PAUL BIGLAND.                                                           has been earmarked for 25,000 new homes
                                                                                                                                             and 60,000 new jobs.
                                                                                                                                                The trains will have walk-through
                                                                                                                                             carriages, which will increase capacity by
                                                                                                                                             30%. The new layout obviates the need for
                                                                                                                                             longer trains, which would have required
                                                                                                                                             costly upgrades to infrastructure. They’ll also
                                                                                                                                             feature air conditioning - a first for DLR - plus
                                                                                                                                             mobile device charging points and real-
                                                                                                                                             time passenger information; the contract is           Beckton depot opened in March 1994 on the site of the former Beckton Gas Works, and will
                                                                                                                                                                                                   undergo further expansion to accommodate new rolling stock that will enter traffic in
                                                                                                                                             expected to be awarded in summer 2018.
                                                                                                                                                                                                   2022. ANTONY GUPPY.
                                                                                                                                                “We’re really pleased that the Mayor’s
                                                                                                                                             draft Transport Strategy shows an extension
                                                                                                                                             to Thamesmead. I suppose it’s quite a small         of developments and thousands of new              So a new colour-coded map of the DLR
                                                                                                                                             extension compared to previous ones, but            homes and jobs that are expected. New           has just been launched on trains and station
                                                                                                                                             DLR is now quite a significant railway. It’s        infrastructure and capacity are very much       boards to make it easier to find popular
                                                                                                                                             extremely important that we maintain it             needed.”                                        destinations, such as the ExCel exhibition
                                                                                                                                             properly, run it effectively and sustain its           Price says that DLR will also be employing   centre, and provide clearer interchange
                                                                                                                                             exemplary performance.                              other methods of increasing capacity by         information.
                                                                                                                                                “New rolling stock will increase capacity        improving the flow of passengers, and in          Coping with the capacity crunch brings
                                                                                                                                             by 30%, particularly important in meeting           particular the 25% of people who use DLR        with it two additional challenges, as Price
                                                                                                                                             the growing demand for journeys to London           for leisure, perhaps experiencing DLR for the   acknowledges the inherent difficulties of
                                                                                                                                             City Airport and also the huge number               first time.                                     replacing elements of the fleet without
                                                                                                                                                                                                                                                 having any knock-on effect on reliability and
                                                                                                                                                                                                                                                 current service provision.
                                                                                                                                                                                                                                                   How Crossrail will affect DLR is also not
                                                                                                                                                                                  In a way, it was the lifeblood                                 fully understood, with interfaces between
                                                                                                                                                                                                                                                 DLR and Elizabeth Line services at Canary
                                                                                                                                                                               of Canary Wharf, because its                                      Wharf, Custom House, West India Quay and
                                                                                                                                                                                                                                                 Stratford.
                                                                                                                                                                               workforce relied on it so                                           Price is optimistic, because the DLR
                                                                                                                                                                                                                                                 team have 30 years of predicting and
                                                                                                                                                                               much at the time.                                                 accommodating new passenger flows, plus
                                                                                                                                                                                                                                                 the experience of the 2012 Olympic Games,
                                                                                                                                                                                                   Danny Price, Director of DLR, TfL             during which an unprecedented 12

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                                                                                                             million passengers were carried by DLR.
                                                                                                            “Reliability and departure to schedule
                                                                                                          scores are over 99% and we’re very proud
                                                                                                                                                                                                                                                               TIMELINE
                                                                                                          of that, but there’s no complacency there.                                                                                                           JULY 30 1987
                                                                                                          We have a stock of trains, built in 1992,                                                                                                            DLR opened by HM The Queen
                                                                                                          that need replacing, but we still need to                                                                                                            AUG 31 1987
                                                                                                          maintain reliability while the old trains are                                                                                                        First passenger service runs
                                                                                                          being taken out of service. It takes quite a
                                                                                                          lot of planning and collaboration with KAD                                                                                                           AUG 1988
                                                                                                          (KeolisAmey Docklands), our operator and                                                                                                             6.7 million passengers carried by
                                                                                                          maintainer of the system.                                                                                                                            DLR in its first year
                                                                                                            “In the short term, with Crossrail, you                                                                                                            JUL 29 1991
                                                                                                          could look at it from the perspective that                                                                                                           Extension opened to Bank
                                                                                                          some of the passenger volume gets taken
                                                                                                          away from DLR [as passengers switch to                                                                                                               1992
                                                                                                                                                                                                                                                               23 B90 units enter service
                                                                                                          using Elizabeth Line services], but what
                                                                                                          you get instead is people utilising DLR in                                                                                                           MAR 28 1994
                                                                                                          a different way. You’ve got some different                                                                                                           Extension opened between Poplar
                                                                                                          dynamic operational challenges there, which                                                                                                          and Beckton, where new depot opens
                                                                                                          we’ve modelled, and with that there are
                                                                                                                                                                                                                                                               1995
                                                                                                          some station upgrades taking place so we’re                                                                                                          47 B92 units enter service
                                                                                                          ready for them.
                                                                                                            “The Olympic Games left us with a legacy                                                                                                           1996
                                                                                                          of planning and applying the right methods                                                                                                           Annual ridership reaches 16m
                                                                                                                                                          DLR 04 approaches West India Quay on August 18 1989. It is one of DLR’s original 11 single-car
                                                                                                          to prepare for big events. If you’ve handled    trains, known as P86 stock. Built by Linke-Hofmann-Busch (now Alstom), the stock was sold            APR 6 1997
     Canary Wharf station is pictured on December 6 1991, less than a month since opening. The            something as big as the Olympics, you can       and moved to Essen, Germany, in 1991, as the vehicles did not meet safety regulations needed         Docklands Railway Management Ltd
     six-platform station was not ready in time for the DLR’s official opening in August 1987, after it   apply that experience to anything.”             to run in DLR’s newly built tunnelled extension to Bank. D. PYE/COLOUR RAIL.                         becomes franchise operator, owned
     was realised that demand had been considerably underestimated and station plans would have             He adds: “The Olympics aside, we carried                                                                                                           by Serco
     to be revised. COLOUR RAIL.                                                                          out the modelling for the six extensions, so    we’ve seen lots of trend changes and have         approach, in November 2016 DLR and KAD
                                                                                                                                                          reacted to that. Most of those trend changes      achieved certification to BS 11000, the British    NOV 22 1999
                                                                                                                                                          have been relatively gradual. But, as I said,     Standard for Collaborative Relationships.          Lewisham extension opened
     FROM THE OPERATOR:                                                                                                                                   much of the legacy from 2012 is about
                                                                                                                                                          planning for things, not reacting to them.”
                                                                                                                                                                                                              “I think it’s absolutely critical that we have
                                                                                                                                                                                                            been such good partners since December
                                                                                                                                                                                                                                                               1999
                                                                                                                                                                                                                                                               Annual ridership reaches 29m
     KEVIN THOMAS, MANAGING DIRECTOR OF KEOLISAMEY DOCKLANDS                                                                                                Price says he’s confident in the strength       2014. The two senior teams are completely
                                                                                                                                                                                                                                                               2002
                                                                                                                                                          of TfL’s relationship with KAD, which took        aligned on agreed objectives to deliver
                                                                                                                                                                                                                                                               24 B2K stock units enter service
                                       “Commencing on December                 to make the DLR more accessible, providing mobility to more                over operations and maintenance from Serco        service excellence for our customers on a
                                       7 2014, we are now well                 people than ever before.                                                   in December 2014 in a contract that will run      daily basis.                                       DEC 2 2005
                                       into our third year as                     “Transport for London is one of the largest transport bodies            until 2021 at the earliest.                         “That is what completely underpins how           London City Airport extension opens
                                       franchise operator and are              in the world; it is a good client with big aspirations. The DLR is           In formal recognition of this partnership       DLR delivers for TfL, as opposed to
                                                                                                                                                                                                                                                               2006
                                       responsible for the operation           an iconic, high-performance railway and we are very proud to
                                                                                                                                                                                                                                                               Annual ridership reaches 60m
                                       of all services, along with the
                                       maintenance of rolling stock
                                                                               be trusted to run the DLR on its behalf. With Keolis and Amey
                                                                               as the parent companies of this franchise, we can draw on a
                                                                                                                                                               Getting the BS 11000 standard in                                                                MAY 2006
                                       and infrastructure assets.
                                          “The franchise is very
                                                                               vast range of expertise within these organisations to share best
                                                                               practice from their global operations.
                                                                                                                                                           collaboration was a significant achievement.                                                        New franchise awarded to Serco
                                                                                                                                                                                                                                                               Docklands
                                       collaborative in nature and
                                       we have a strong relationship
                                                                                  “This has helped us to deliver exceptional levels of
                                                                               performance, consistently above 99% and achieving beyond
                                                                                                                                                           I don’t think many of these were awarded                                                            2009
                                                                                                                                                                                                                                                               55 B07 stock units enter service
                                       with Docklands Light Railway
                                       Limited, with which we share
                                                                               99.5% more recently. We have achieved record levels of
                                                                               customer satisfaction for the DLR and we’re introducing new
                                                                                                                                                           in the rail industry.                                                                               JAN 12 2009
                                       a joint strategy and vision of          initiatives to improve this even further. Such achievements can                                                                 Danny Price, Director of DLR, TfL               Extension opened to Woolwich
     delivering service excellence every day.                                  only help strengthen the DLR’s reputation for excellence and                                                                                                                    Arsenal
       “We work closely together to ensure customers receive the               best practice.                                                                                                                                                                  AUG 31 2011
     best service and customer experience possible, and to build                  “Our experience at the DLR is also helping Keolis and Amey,                                                                                                                  Extension opened to Stratford
     upon the reputation of the DLR as a very high-performance                 by sharing best practice from such an iconic railway. Members                                                                                                                   International
     railway. With demand rising year on year, we have experienced             of our team are able to provide information and experience that
                                                                                                                                                                                                                                                               JUL 27-AUG 12 2012
     more than a 10% increase in passenger journeys in our first               contribute to bids for other transport contracts, for example
                                                                                                                                                                                                                                                               12m passengers carried during
     two years of this franchise. This makes DLR the sixth busiest             the recent successful bid for the Manchester Metrolink system
                                                                                                                                                                                                                                                               London Olympic Games
     railway in the UK, carrying over 122 million passengers in                (KeolisAmey Metrolink), which began in July this year.
     2016-17.                                                                     “The DLR is at the heart of developments in east London. It                                                                                                                  DEC 7 2014
       “None of this would be possible without the team of people              plays a key role in the ongoing regeneration of the area, which                                                                                                                 KeolisAmey Docklands becomes
     we have working here - they are a key feature of the DLR                  is contributing to the continuing increase in residential and                                                                                                                   franchise operator
     success story. There is a real sense of unity with a dedication           commercial populations. This shows no sign of slowing down,                                                                                                                     APR 2017
     to the community and railway, which is evidenced by the great             and long may it continue, together with the benefits for local                                                                                                                  Annual ridership reaches 122m
     levels of passion and pride that I see every day.                         people.
       “Our team of community ambassadors also play an                            “The success and expansion of the DLR over the last                                                                                                                          JUN 21 2017
     important role, working with our local communities and helping            30 years has shown how integral transport can be to its                                                                                                                         London Mayor’s draft Transport
     people to get around on the DLR. They carry out 10,000                    communities and the legacy it can provide for an area - and the                                                                                                                 Strategy confirms replacement
                                                                                                                                                                                                                                                               rolling stock project and extension to
     accessibility trips each year, hold open days and attend local            next 30 years look to be just as exciting. On behalf of the whole
                                                                                                                                                                                                                                                               Thamesmead
     events to give travel advice and answer questions; all intended           KAD team, I wish DLR a very happy 30th birthday.”                          The DLR’s Automatic Train Control (ATC) system is controlled from a central control room at
                                                                                                                                                          Beckton, using moving block signalling. ANTONY GUPPY.

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                                                                         having separate objectives and hoping
       The scene at Prince Regent on August 10, where DLR trains
       arrive and depart beneath a British Airways plane taking off   they align. Getting the BS 11000 standard           AUGUST 31 1987 REMEMBERED: ANTHONY
                                                                      in collaboration was also quite a significant
       from London City Airport. To the left, work continues on the
       approach to Connaught Tunnel beneath the Royal Docks on        achievement. I don’t think many of these            SMITH, CHIEF EXECUTIVE OF TRANSPORT FOCUS
       Crossrail’s south-eastern branch to Abbey Wood, due to         were awarded in the rail industry, and it           “Always keen to try out something               the tunnel at Greenwich to get home
       open in December 2018. ANTONY GUPPY.                           was certainly a first for TfL, but like any         new, my friends and I were there 30             to Catford) made you realise what
                                                                      relationship, it requires constant work -           years ago on the first day                                  transport does best: opens
                                                                      particularly in operations, where things            of the DLR. It seemed                                       up opportunities for work,
                                                                      won’t always be plain sailing, or happen            really futuristic: no driver,                               living and pleasure. Long
                                                                      as planned. It’s about how quickly you can          a modern feel and new, at                                   may the DLR continue to
                                                                      work together to get things resolved and            a time when much else on                                    expand and reach more
                                                                      having an open, honest relationship has             Britain’s transport systems                                 parts of London that
                                                                      certainly underpinned a lot of the good             were groaning with age and                                  used to be hard to get to.
                                                                      results that have been delivered.                   wear. Going to Mudchute                                     Passengers love it and
                                                                        “I chair a joint leadership team between          from Tower Gateway for the                                  the staff are great - happy
                                                                      KAD and my team, and I particularly enjoy           first time (I walked through                                birthday!”
                                                                      discussing strategic changes, and listening
                                                                      to the diverse range of viewpoints. Not
                                                                      everyone necessarily agrees with every            to do the right thing - who pays their salaries      Finally, Price argues that it is DLR’s
                                                                      single point, so you have members of a            is almost forgotten about in many meetings.        integration within TfL itself that will yield
                                                                      combined team who genuinely challenge             And the results of that approach speak for         the greatest results, having been handed
                                                                      each other. But they’re all united in wanting     themselves.”                                       responsibility and devolved powers for all of
                                                                                                                                                                           London’s public transport between 2000-03.
                                                                                                                                                                             He says that the passenger experience can
                                                                                                                                                                           only be improved further by looking at each
                                                                                                                                                                           of TfL’s separate directorates as a whole,
                                                                                                                                                                           where the sum is greater than its parts.
                                                                                                                                                                             “From my perspective, and considering
                                                                                                                                                                           the fact that DLR sits within TfL, it’s very
                                                                                                                                                                           difficult to take the two in isolation. TfL is
                                                                                                                                                                           driving the entire strategy and if you look
                                                                                                                                                                           at the interchanges, including with river

                                                                                                                                                                               If you’ve handled
                                                                                                                                                                            something as big as
                                                                                                                                                                            the Olympics, you
                                                                                                                                                                            can apply that
                                                                                                                                                                            experience to
                                                                      DLR 042 departs Canary Wharf as DLR 124 arrives on April 15 in an image that perfectly                anything.
                                                                      illustrates the subtle differences between DLR’s Bombardier-built B07 stock that entered service
                                                                      in July 2009 (left), and B90 stock (right) which entered service in 1992. DLR 042 will be                Danny Price, Director of DLR, TfL
                                                                      withdrawn by 2022, when new rolling stock is scheduled to enter service. PAUL BIGLAND.
                                                                                                                                                                           services and many others, that TfL brain is
                                                                                                                                                                           particularly important to the ongoing success
                                                                                                                                                                           of DLR.
                                                                                                                                                                             “Historically, and prior to TfL’s existence,
                                                                                                                                                                           DLR focused on being a single railway
                                                                                                                                                                           serving a particular area. Today, it’s
                                                                                                                                                                           about bringing its benefits to London as a
                                                                                                                                                                           whole, via its interchanges with London
                                                                                                                                                                           Underground, heavy rail, cable cars, buses
                                                                                                                                                                           and river services.
                                                                                                                                                                             “Very few passengers use just one of these
                                                                                                                                                                           services, so making these interfaces work
                                                                                                                                                                           well is crucial, and we’re very focused on
                                                                                                                                                                           that.” ■

                                                                                                                                                                                 Further reading
                                                                                                                                                                             ■■ Automatic for the people, RAIL 358
                                                                                                                                                                             ■■ DLR: the first 20 years, RAIL 564
                                                                                                                                                                             ■■ Triumph of the ‘toy train’, RAIL 577
                                                                                                                                                                             ■■ The secret to Serco’s success, RAIL 733
     A selection of previous DLR coverage in RAIL.                    A DLR three-car train is in operation near Royal Victoria on September 24 2016. PAUL BIGLAND.

50                                                                                                                                                                                                                          51
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SPECIAL REPORT                                                                                                                                                                                                                        A            PROMOTION

     SOLVING THE ‘MORE
     FOR LESS’ EQUATION
     Commitment and innovation are key to
     the success of Taylor Woodrow’s recent
     Underground feats, the firm’s TfL Sector
     Director JEZ HASKINS tells PAUL STEPHEN

     I
           n a city where Transport for London’s          Says Haskins: “A focus on detail, respect,
           motto is ‘every journey matters’,            innovation and relationships is at the heart
           leading civil engineering firm Taylor        of our approach. The scale of these upgrades
           Woodrow’s challenge is to deliver            means that disruption is inevitable. Our
     sophisticated infrastructure upgrades while        job is to come up with solutions that not
     simultaneously keeping Londoners on the            only deliver the best value for our customer,
     move.                                              but make the whole process easier on
        Working in joint venture with BAM               passengers, traffic, residents and businesses
     Nuttall, the team has done just that by            wherever we can.”
     completing the recent upgrade of Tottenham           The importance of the road network
     Court Road Tube station, closely followed by       around Tottenham Court Road Station
     the upgrade of Victoria Tube station, which is     meant that many complex traffic
     due for completion in 2018.                        management arrangements were needed to                                                                                                                                           Tottenham Court Road Tube station’s expanded ticket hall is now open
        Both projects are integral to increasing        keep traffic moving throughout the various                                                                                                                                      ahead of Elizabeth Line services beginning next year. TAYLOR WOODROW.
     capacity on the London Underground, which          stages of the project. The team developed
     is experiencing strong levels of passenger         and maintained close relationships
     growth year on year.                               with stakeholders, undertaking detailed               Haskins explains: “The existing platform            Meanwhile, over at Victoria, the station       underpin large sections of the tunnel walls      parties. It reduced delivery costs, mitigated
        It’s expected that Tottenham Court Road         collaborative planning that would take              tunnels are twin bores with cast iron              serves more passengers than Heathrow              in six segments to form supporting beams.        risk, and significantly reduced passenger
     will accommodate up to 200,000 passengers          everyone’s needs into account. It’s an area         segmental linings, located one metre below         Airport each year and is located at the centre    This would be primarily constructed from         disruption.
     a day as a key interchange station with the        undergoing major development, and which             and adjacent to a large Victorian brick            of a major transport interchange, woven           within the D&C tunnel, and would require            The upgrade’s design also involved six
     Elizabeth Line (Crossrail) coming into use         also relies on maintaining footfall to its retail   sewer. The sewer could not be moved or             around a dense population of residents and        a minimum of 17 weekend track closures of        points at which the new tunnels would
     in December 2018, and perhaps Crossrail 2          outlets. Not disrupting their operations was,       disturbed without risking leakage. The             stakeholders, including two of the capital’s      the D&C line. This was unacceptable to the       break into the existing station tunnels. The
     in the future. The team has built a new ticket     therefore, of primary importance to the team.       solution included driving over 90 horizontal       long-standing and Grade 2-listed theatres.        team, due to the level of disruption and risk    team successfully incorporated ‘propless’
     hall that is six times larger than the original,     Below the surface, two new overbridges            steel piles of up to 20m in length from the           The team are providing step-free access        of overrun due to the nature of the work.        connections in the design to remove
     and provided step-free access from street to       were constructed above the existing Central         adjacent Royal Mail Rail tunnel that is no         while almost doubling the size of the               A propped slab was developed that              the need for any temporary support in
     platform by installing eight new escalators        Line platform tunnels to expand capacity for        longer in service to form a support raft           existing Southern ticket hall. They have          moved the focus of construction from             the station at these points, maximising
     and six new lifts.                                 pedestrian access from a new Central Line           beneath the sewer.                                 already opened a new Northern ticket hall         the operational D&C tunnel and into the          operational space throughout the works.
        All works have been conducted while             passenger tunnel.                                     “In the original design, the overbridge          and constructed approximately 300m of             adjacent new link tunnels below, thereby            Haskins concludes: “With the London
     maintaining the operation of the station             The scale of the challenge was enormous           tunnel was to be driven using traditional          concrete-lined link tunnels between the two       reducing the requirement to close the            population growing at a rate of twice that of
     below ground, and the road network above           but, undaunted, the team rose to it by              timber handworks, a slow and manual                halls.                                            railway to passenger traffic.                    the rest of the UK, the demand for constant
     ground; this includes one of the busiest road      carefully devising an innovative and bespoke        process. However, the team worked with                Over the seven-year project (which               This change in the construction approach       and efficient transport is high. Upgrades
     junctions in Central London.                       solution.                                           civil engineering firms OTB, Halcrow               commenced in 2011), they will have safely         meant that the propped slab could be             such as Tottenham Court Road and Victoria
                                                                                                            and Dr Sauer & Partners to develop an              accommodated approximately 595 million            constructed in a six-day blockade over           are essential in meeting this growth.
                                                                                                            alternative design. This involved a machine-       passengers and 61 million vehicles through        the Christmas period, which was already             “TfL aspires to deliver more for less, as
                                                                                                            excavated shotcrete cavern spanning over           their worksites while transforming this vital     scheduled for track work shared with other       funding for major capital projects becomes
                                                                                                            the crown of the platform tunnels, which           node in the transport network.                                                                     harder to secure and ever more projects
                                                                                                            enabled London Underground to continue
                                                                                                            operating a full service on the Central Line
                                                                                                                                                                  Within the station, the District and Circle
                                                                                                                                                               lines (D&C) underpass was integral to the
                                                                                                                                                                                                                     The team were                                compete for the available investment. So
                                                                                                                                                                                                                                                                  ensuring that we apply the lessons learnt
                                                                                                            below.
                                                                                                              “As well as being the first project to install
                                                                                                                                                               project as it essentially linked the extended
                                                                                                                                                               South ticket hall to the new North ticket hall.
                                                                                                                                                                                                                 the first to work on                             from projects such as Tottenham Court Road
                                                                                                                                                                                                                                                                  and Victoria will be essential. Projects such
                                                                                                            a shotcrete cavern over a live operational
                                                                                                            railway, the team also had to cut out the
                                                                                                                                                               However, the dimension from the top of the
                                                                                                                                                               running rails to the top of the underpass roof
                                                                                                                                                                                                                 a sprayed concrete                               as these, delivered by committed teams
                                                                                                                                                                                                                                                                  over seven or more years now set the new
                                                                                                            crown of the Central Line tunnel and
                                                                                                            install the permanent overbridge beams
                                                                                                                                                               slab was just 0.6m, so innovative thinking
                                                                                                                                                               was needed to give enough clearance for
                                                                                                                                                                                                                 cavern directly above                            minimum level of expectation from which
                                                                                                                                                                                                                                                                  future projects can build upon to introduce
                                                                                                            during two 52-hour possessions. While the
                                                                                                            works required exceptionally detailed and
                                                                                                                                                               construction while maintaining the London
                                                                                                                                                               Underground Standard requirements of a
                                                                                                                                                                                                                 a live platform during                           the next level of innovation, collaborative
                                                                                                                                                                                                                                                                  working and delivery efficiencies.
                                                                                                            meticulous planning by all involved, in the
                                                                                                            end it proved simpler, quicker and safer than
                                                                                                                                                               ‘step free’ tunnel.
                                                                                                                                                                  The original solution was to support
                                                                                                                                                                                                                 traffic hours.                                      “Exciting times are ahead and we are very
                                                                                                                                                                                                                                                                  much looking forward to being involved in
     Victoria station upgrade’s propped slab, just 0.6 metres below the running rails of the District       alternative traditional techniques, and meant      the D&C tracks with concrete walls                                        Jez Haskins,             future challenging major projects to support
     and Circle Lines. TAYLOR WOODROW.                                                                      less ground movement.”                             perpendicular to the track, and segmentally       TfL Sector Director, Taylor Woodrow              London’s future growth.” ■

52                                                                                                                                                                                                                                                                                                                53
LONDONSPECIAL - DLR at 30 Crossrail 2 Northern Line Extension SEE INSIDE FOR: Rail Magazine
LONDON
                                                                                                                                                                                                                                                                                      SPECIAL

     Open
     access
     TfL’s smart and simple solutions are making London’s
     Underground an option for a lot of people who would
     otherwise be unable to use it, writes STEFANIE FOSTER

     W
                     hen you are on the Tube,         its iconic map to help passengers navigate
                     pressed up against your fellow   the Underground network while avoiding
                     commuters in the heat, it is     areas with large stretches of tunnel. The new
                     perhaps not uncommon to feel     map features a grey overlay to show which
     uneasy at times, especially when the train       stations or sections of track are underground,
     enters the dark, enclosed tunnels deep under     including which London Overground,
     central London. But for some, this feeling is    Docklands Light Railway and TfL Rail
     not just simple uneasiness, it is an intense     sections are in tunnels.
     and excessive fear of becoming trapped, of          “Making the Tube network accessible for
     not being able to breathe, and it can cause      everyone is one of our top priorities,” TfL’s
     that person to panic.                            Director of Customer Strategy Mark Evers
       Claustrophobia affects around 5% of the        said. “This new map is just one of the tools
     population and more general feelings of          we have created in response to feedback
     anxiety affect significantly more people         from our customers on how we can make the
     over their lifetimes. It would be easy to        transport network more accessible, making
     dismiss those facts for someone unaffected       travelling easier and more comfortable for all
     by these difficulties, but they can have a       our customers.”
     serious impact on a person’s ability to lead a      The move has been a popular one with
     normal life, including travelling on the Tube    charity Anxiety UK. Chief Executive Nicky
     network.                                         Lidbetter said: “For those with anxiety
       The name of the Underground alone              conditions such as panic attacks and
     conjures up images of an entirely                claustrophobia, we know that travel by
     subterranean network but, in reality, of         the Underground can be problematic and
     the 270 stations, more than half of them         challenging. This new map is an excellent
     are above ground. Only the Victoria, and         resource for those wishing to avoid journeys
     Waterloo and City lines are completely           where there are tunnels, serving as a great
     underground, and much of the outer reaches       pre-journey planning aid and increasing
     of the network are much like main line           access to public transport. I sincerely hope                                                                                                                                                                  Source: Transport for London.
     railways.                                        that the map will encourage those with
       In recognition that this misunderstanding      claustrophobia and/or panic attacks, who
     (or the uncertainty about which parts of the     have previously avoided this form of public
     network are in tunnels) might be a barrier to    transport out of fear, to reconsider using the
     travel for some people, Transport for London     Tube”.
     last month launched a modified version of           The idea came about following
                                                         suggestions from passengers living with
                                                         claustrophobia or other types of anxiety
       UNDERGROUND FACTS                                 conditions, who find it difficult to use the
                                                         Tube. It is just one of many ways that TfL
                                                                                                            It’s not just about maps, either. Last
                                                                                                         autumn, TfL conducted a trial to see whether
                                                                                                                                                        someone with the badge. It is similar to the
                                                                                                                                                        already very popular ‘Baby on Board’ badge
                                                                                                                                                                                                         difference to the lives of many people.”
                                                                                                                                                                                                           The badge and an accompanying card
                                                                                                                                                                                                                                                      all TfL services, including London buses,
                                                                                                                                                                                                                                                      trams and river services, as well as on station
       45% of the London Underground is in               has been listening to its customers and         a new badge bearing the words ‘Please offer    launched for pregnant women in 2005 - TfL        has now been rolled out and can be used on   platforms and waiting areas. They are
       tunnel.                                           trying to ensure that the Tube network is       me a seat’ would help people who find it       now issues around 310,000 of these every                                                      both available at https://tfl.gov.uk/transport-
         The deepest station on the network is
       Hampstead on the Northern Line - it’s
                                                         accessible to as many people as possible.
                                                         A range of Accessibility guides is available
                                                                                                         difficult to stand on public transport, such
                                                                                                         as those suffering from conditions with
                                                                                                                                                        year.
                                                                                                                                                           James McNaught, who previously
                                                                                                                                                                                                             Making the Tube                          accessibility/please-offer-me-a-seat
                                                                                                                                                                                                                                                        All of these initiatives are part of TfL’s
       58½ metres underground at its deepest
       point.
                                                         from https://tfl.gov.uk/forms/12387.aspx that
                                                         offer advice on avoiding stairs and finding
                                                                                                         invisible symptoms, to obtain a seat.
                                                                                                            More than 1,000 people took part in the
                                                                                                                                                        developed a ‘cancer on board’ badge and
                                                                                                                                                        also took part in the ‘Please offer me a seat’
                                                                                                                                                                                                          network accessible                          Action on Equality commitments, based
                                                                                                                                                                                                                                                      on the vision that ‘every person matters
         The Central Line has the most Tube
       stations with no surface buildings (Bank,
                                                         toilets, as well as large print and audio
                                                         versions of the map for those with sight or
                                                                                                         trial, with 72% of journeys being made
                                                                                                         easier by using it. Ninety-eight per cent of
                                                                                                                                                        trial, said: “This is a brilliant scheme and I
                                                                                                                                                        am very glad that it is being introduced. The
                                                                                                                                                                                                          for everyone is one of                      in keeping London moving, working and
                                                                                                                                                                                                                                                      growing’. These seemingly simple schemes
       Bethnal Green, Chancery Lane, Gants
       Hill and Notting Hill Gate).
                                                         hearing difficulties.
                                                            There really does seem to be a map for
                                                                                                         the participants said they would recommend
                                                                                                         it. During the trial, TfL used social media
                                                                                                                                                        anxiety of needing a seat but being unsure
                                                                                                                                                        whether you will get one can rob people
                                                                                                                                                                                                          our top priorities.                         could make a real difference in breaking
                                                                                                                                                                                                                                                      down the barriers that prevent some
                                                         everyone to make everyday problems just         and customer information on the network to     of the confidence to use public transport,                               Mark Evers,          people from making the most of London’s
                                                         that little bit easier to overcome.             encourage passengers to offer their seats to   and this simple initiative will make a huge         Director of Customer Strategy, TfL        comprehensive transport network. ■

54                                                                                                                                                                                                                                                                                                      55
LONDONSPECIAL - DLR at 30 Crossrail 2 Northern Line Extension SEE INSIDE FOR: Rail Magazine
SPECIAL REPORT                                                                                                                                                                                                                           A             PROMOTION

     KEEP YOUR CUSTOMERS
                                                                                                                                                                                                                                                                           SNC-Lavalin is firmly rooted in
                                                                                                                                                                                                                                                                          the capital and supports all the
                                                                                                                                                                                                                                                                        constituent parts of Transport for
                                                                                                                                                                                                                                                                           London, as well as many of its
                                                                                                                                                                                                                                                                                suppliers. SHUTTERSTOCK.

     CLOSE, AND YOUR
     STAFF CLOSER
     SNC-Lavalin has gone from strength
     to strength, and its services are in
     increasing demand with TfL. Commercial
     Manager HUGH FRASER tells STEFANIE
     FOSTER how the firm is supporting the
     many changes to London’s transport

     H
                 aving your offices at the centre of   to be closest to the biggest client, as we
                 your client base brings obvious       saw it [about 500 yards from London
                 advantages. In 2002, SNC-Lavalin      Underground’s divisional offices] and we
                 (then Interfleet) recognised the      developed very good relationships with all of
     need to diversify its client base from what       the operating units for TfL.”
     was, largely, companies formed at the time          SNCL has since moved to offices in
     of privatisation. The firm had set its sights     Devonshire Square, near Liverpool Street
     on working with Transport for London, and         station.
     the only way to do that effectively was to          “LU was going through PPP [Public
     establish a base in the capital.                  Private Partnership] at the time, so there
       Hugh Fraser, SNCL’s commercial manager,         was a lot of reallocation of responsibilities.
     joined the London office 13 years ago. At that    Within two years we grew to about 30
     point, there were only four employees.            people at the London office, and we              while quickly diversifying to support the         They’ll be able to see whether doors are            stock areas for LU and DLR, including            delivery phases.”
       “We based ourselves in Canary Wharf             were specifically recruiting people with         entire supply base, too.                          open or shut, the performance of the traction       reviews of maintenance and support for new          SNCL’s legacy with TfL runs deep - they
                                                       knowledge of LU.”                                   “We now support all the subsidiaries of        control system, and oversee brake pressures -       vehicle provision. It’s had ample involvement    supported London Tram in bringing vehicle
                                                         At that time, SNCL was not on any of           TfL, and probably all the suppliers to TfL        a total of 270 different items of data.             in this area, with LU’s New Tube for London      and infrastructure maintenance back
       OLYMPIC CHALLENGE                               the TfL framework agreements, but after
                                                       qualifying ten years ago on the rolling stock
                                                                                                        in some shape or form, whether that be a
                                                                                                        concessionaire like KeolisAmey Docklands
                                                                                                                                                             On a system which carries about 117
                                                                                                                                                          million passengers every year, this remote
                                                                                                                                                                                                              project to procure 250 new trains for the
                                                                                                                                                                                                              Piccadilly, Bakerloo, Central and Waterloo &
                                                                                                                                                                                                                                                               in-house, facilitated the introduction of
                                                                                                                                                                                                                                                               the Class 378 vehicles to the Overground,
       SNCL played an important role in                side, the company has been on them ever          or MTR Crossrail. Our services go all the way     condition monitoring system (a collaboration        City lines, the first of which is due to enter   and advised bidders on the letting of recent
       the London 2012 Olympic Games.                  since, covering more areas as the expertise      through the supply chain. That’s because TfL      with lead contractor Arrowvale Electronics          service on the Piccadilly Line in 2023.          concessions for the DLR and Overground.
       It was tasked by DLR and Serco                  within SNCL has grown and diversified.           is an integrated railway. Elsewhere, signalling   and communication supplier Nomad Digital)             SNCL has supported train builders in           The list goes on…
       Docklands with a particularly                     Says Fraser: “Our London office used to        is split out with infrastructure in Network       has made a significant improvement to               their vehicle designs and bids for this major       These achievements would not be possible
       challenging request: to increase the            be very rolling stock-orientated, but now        Rail, but TfL manages everything itself,          performance.                                        contract by helping them understand how          without SNCL’s commitment to its staff.
       level of service vehicles availability          we cover infrastructure, signalling, project     which means that we can provide services             But it’s not all about performance - some of     best to fulfil contractual requirements,            Regional Director Michael Grace tells
       to 96%, or 144 out of the 150-train             management and transport advisory                throughout the whole system.” SNCL’s recent       SNCL’s work is on a far more personal level.        defining a suitable vehicle solution and         RAIL: “We want to carry on growing and
       fleet. Doing this meant working out             services as well.”                               acquisition of Atkins will increase the firm’s    In April, the firm was awarded two design           writing the final bids.                          strengthening our team. One of the biggest
       what pre-emptive work could be                    In addition to supporting TfL’s rolling        range of abilities.                               contracts to help LU improve rail vehicle             Says Fraser: “We’re looking forward to         challenges is the availability of people. The
       performed on the vehicles to ensure             stock projects, the team has also played            SNCL has been instrumental in projects         accessibility for persons with reduced mobility     NTfL and the new DLR vehicles contracts,         market is very busy, and there’s a lot of
       that the trains would not need                  a key role delivering new signalling and         that have made a significant difference           and visual impairments. These cover the             and then the delivery of those vehicles into     competition for the same good people. Our
       maintenance during the events. In               systems within London Underground,               to London’s transport. A recent example           Bakerloo Line’s 36-train fleet, the Central         service. We have worked with suppliers in        solution to that is to develop our own.
       normal operation, maintenance tasks             London Overground and Crossrail. This            is the introduction of a ‘black box’ to the       Line’s 85-train fleet and the Waterloo & City       the development of their offers for NTfL            “We’ve brought in more than 85 people
       would need to be carried out every              has included providing a wide variety of         DLR’s rolling stock, to improve reliability       Line’s five-train fleet. SNCL’s modifications       and look forward to supporting them in the       in the past 12 months. In 2018 we’re taking
       day, week or month, so it was not an            technical specialisms and engineering            and availability. The remote condition-           are also aimed at improving the passenger                                                            on 22 graduates and four or five technicians,
       easy problem to solve.
          The contract proved to be
                                                       leadership to the Four Line Modernisation
                                                       Programme, the Deep Tube Programme,
                                                                                                        monitoring system allows DLR operators
                                                                                                        to see vehicle performance in real time, and
                                                                                                                                                          experience in general with new information
                                                                                                                                                          systems, emergency alarms, CCTV and
                                                                                                                                                                                                                  Our services go all                          plus some apprentices. Since 1998, we’ve
                                                                                                                                                                                                                                                               taken on more than 150 graduates.”
       serendipitous - their client at London
       2012 was Richard George, who is
                                                       and the Victoria Line Upgrade Programme.
                                                         Starting with TfL as a direct client, over
                                                                                                        initiate mitigation measures for smarter
                                                                                                        maintenance.
                                                                                                                                                          lighting, as well as designated wheelchair and
                                                                                                                                                          pushchair zones.
                                                                                                                                                                                                               the way through the                                Testament to SNCL’s staff engagement
                                                                                                                                                                                                                                                               programme is that just under 70% of those
       now SNCL’s group managing director,
       having joined the company shortly
                                                       the years SNCL has provided consultancy
                                                       services for all of TfL’s constituent parts,
                                                                                                           The trains can be monitored the whole
                                                                                                        time they are in service, anywhere on the
                                                                                                                                                             The benefit to LU is that these upgrades will
                                                                                                                                                          extend the life of the fleets and result in long-
                                                                                                                                                                                                               supply chain.                                   graduates have stayed with the company.
                                                                                                                                                                                                                                                                  Grace continues: “Retaining good people
       after the Olympics.                             including LU, Docklands Light Railway,           DLR network, with information taking less         term cost savings.                                                     Hugh Fraser,                  is paramount, so staff engagement is our
                                                       London Tramlink and London Overground,           than three seconds to reach control staff.           SNCL has led the way on many rolling              Commercial Manager, SNC-Lavalin                 number one priority.” ■

56                                                                                                                                                                                                                                                                                                             57
LONDONSPECIAL - DLR at 30 Crossrail 2 Northern Line Extension SEE INSIDE FOR: Rail Magazine
LONDON
                                                                                                                                                                                                                                                                                            SPECIAL

     Crossrail 2: true north or going south?
     T
                here’s been a prolonged radio                                                                                                        an alternative,” said NIC. “More work should       will only come on stream after we’ve built         but none since 2015. “The Secretary of State
                silence about the future direction    At this fragile, embryonic stage, nobody dares breathe                                         also be done on the costs and benefits of          it - through fares and the business rates          didn’t want us to undertake another until
                of Crossrail 2, London’s next great
                infrastructure project. Finally,
                                                      a word about Crossrail 2. And money is, as ever, a                                             individual central London stations.”
                                                                                                                                                       Might one or more be sacrificed? By
                                                                                                                                                                                                        supplement, which we can’t use until
                                                                                                                                                                                                        2033.” (after it’s finished contributing to the
                                                                                                                                                                                                                                                           he’d seen the revised business case,” said
                                                                                                                                                                                                                                                           Dix.
     Secretary of State for Transport Chris           little too tight to mention. ANDREW MOURANT talks                                              chance, the day after Grayling’s intervention,     Elizabeth Line).                                     Political upheaval has held things up. The
     Grayling spoke to the nation last month                                                                                                         RAIL was booked in to interview Transport             Last March Dix told RAIL that the               Government didn’t start its review process
     (July). But few were any the wiser about its     to C2 Managing Director MICHÈLE DIX                                                            for London’s Michèle Dix, managing director        supplement could run another 30 years.             sooner because of the general election, Dix
     details.                                                                                                                                        of Crossrail 2. Dix attended the meeting           Meanwhile, she adds, money should start            points out. “We won’t now get a decision this
        With the Government ditching its              would bypass terminal stations, relieving,       Infrastructure Commission (NIC) in            between Grayling and Khan, after which the         to trickle in after 2019, via the mayor’s          side of the summer recess.”
     promises to electrify, among others, the line    for instance, pressure on Waterloo from          March last year. As for the latest pricing,   Secretary of State issued his statement. But       Community Infrastructure Levy - “about               The project will require passing a
     from Cardiff to Swansea, people could be         the south-west. C2 would greatly improve         the £32.6bn of March 2016 has shrunk          she declined to share details of the revised       16% [of London’s share]. We do need help           Parliamentary hybrid bill to kick-start things.
     forgiven for wondering what might be next        connectivity in the Upper Lea Valley             to £31.2bn. According to Transport for        business case for C2 with RAIL because the         contributing to the cost.”                         “Originally, we made plans based on having
     to bite the dust. Scrapping C2 would have        “creating the right conditions for new           London (TfL), more than £10bn of that is an   DfT is still chewing them over.                       The project is being jointly developed by       that bill by 2019. Because of the election, our
     stunned almost everyone, yet it’s hard to        opportunities and thousands of new               allowance for risk.                             Dix insists that Grayling still thinks C2 is a   TfL and Network Rail. It has a Programme           plan now is that we want it in 2020.
     tell what a new government and a new man         homes.”                                            NIC suggested a delay in building the       good project, and right for London’s housing       Board, chaired by former NIC chairman                “A hybrid bill is about getting the balance
     running the railways might do, given the           Space would be freed up on the South           north western branch running beyond           and transport needs. “With commitment to           Lord Adonis, whose job is to make                  between a railway - building it - and
     prevailing neurosis about expenditure.           Western Main Line for around 20 more             Alexandra Palace to New Southgate. “This      other schemes there’s pressure to get this         recommendations to Grayling and Khan.              acknowledging that local areas want to have
        Different rules, however, apply to London:    trains at morning peak hours, and there’d        would also provide the opportunity to         under way,” she says. “London has said             There have already been three consultations        a role. The Secretary of State and the Mayor
     it’s almost a city state, growing ever more      be a similar benefit on the West Anglia          consider an eastern branch from Hackney as    we can fund half, but most of that money           since 2013 on C2’s design and development,         will decide [its contents] as a result of
     complex and congested. It’s where people         Main Line. There’d also be scope to run
     in power live and work. If the capital is        extra trains to Cambridge, Stansted Airport,
     throttled by congested tubes, trains and         Portsmouth, Southampton and Basingstoke.                                                                                                                                                    Crossrail (pictured here under construction through
     roads, it will suffer economically. Everyone       It’s long been agreed that construction                                                                                                                                                    the Thames Tunnel) will help relieve London’s rail
     can see that.                                    costs should be split equally between                                                                                                                                                           capacity crunch from east to west when it fully
        Crossrail (The Elizabeth Line), running       London and the private sector, with                                                                                                                                                         opens in December 2019. Crossrail 2 is designed to
     from Reading to Shenfield, is expected to        developers given scope to build around new                                                                                                                                                       do the same on a north-south axis from 2033,
     deal with the west to east problem. But the      stations. Yet there’s been unease about how                                                                                                                                                  should it secure government approval. CROSSRAIL.
     commuter belt south of London is crying out      all this might actually work.
     for an increase in capacity, and welcomes the      Last month’s joint statement from Grayling
     ambition shown in Crossrail 2 - of running       and C2’s co-sponsor, London Mayor Sadiq
     up to 30 trains hourly once fully operational    Khan, told us little because the Department
     after 2033.                                      for Transport (DfT) is still evaluating the
        Yet the route, conceived to run from          revised business case. If the communique
     Cheshunt and - possibly - New Southgate          had any purpose, it was to remind the public
     through Alexandra Palace in the north to         that C2 remains alive.
     Wimbledon in the south (and maybe to one           “Given its price tag, we have to ensure that
     or more of Chessington, Shepperton and/or        we get this right,” Grayling said. “The Mayor
     Epsom) currently comes at a price of £31.2       and I have agreed… to develop plans that
     billion. Or so we’re told.                       are as strong as possible, so the public gets
        With the plans as they stand, C2 would        an affordable scheme that is fair to the UK
     feature a twin 24-mile tunnelled section         taxpayer.
     between Wimbledon and Tottenham                    “Following a successful outcome… I’m
     Hale and New Southgate, connecting to            keen to launch a fresh public consultation to
     existing National Rail routes in Surrey and      help… improve the scheme and clarify the
     Hertfordshire, and connecting with the           position around the safeguarded route.”
     Elizabeth Line at Tottenham Court Road             So what does that mean? ‘Affordable’
     interchange.                                     appears to mean striving to save £4bn -
        One of C2’s great selling points is that it   that much was signalled by the National

                                              How can we make it more
                                           affordable for the UK
                                           government, given other
                                           challenges in Wales and the
                                           North? How can London
                                           contribute more?
                                               Michèle Dix, Managing Director, Crossrail 2

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LONDON
                                                                                                                                                                                                                                                                                          SPECIAL

        output from the Programme Board. It’s
     about balance - what do you want these                                                   Following a successful                                     might not C2 spawn grotesque tower blocks,
                                                                                                                                                         of which the capital already has a surfeit?       CROSSRAIL 2 ROUTE (AUTUMN 2015)
     powers for? The more you put into a bill, the
     harder it is to get it through.”                                                      outcome… I’m keen to launch a                                 Dix does appear mindful of that - she recalls
                                                                                                                                                         a recent trip to Japan, staying almost 30
       Dix appears unfazed by the delay.
     Theoretically, this parliament could run until                                        fresh public consultation to                                  floors up in a skyscraper hotel so surrounded
                                                                                                                                                         with similar buildings “that there was no
     2022, which will give more time. By then
     she hopes the bill will have advanced to a                                            help… improve the scheme and                                  horizon.”
                                                                                                                                                            Yet she sees no reason why the West End
     second reading and be on the home straight.
     She doesn’t think recent events will affect                                           clarify the position around the                               should suffer that fate.
                                                                                                                                                            “The London borough with the most
     the timetable: construction to start in the
     early 2020s; the first C2 services running                                            safeguarded route                                             density of population is Kensington and
                                                                                                                                                         Chelsea, but so much of the housing is
     in 2033. But, given the political landscape,                                                         Chris Grayling, Transport Secretary            mansion blocks of five or six storeys.”
     few people would bet on this parliament                                                                                                                ‘Densification’ need not mean the borough
     running its full five years.                        “vital to fix the housing crisis”.               Authority (GLA) and boroughs along the         losing its character, she adds. She’s keen to
       In TfL’s revised business case for C2,              The revised business case describes how        route,” it said. That suggests a lot complex   avoid the prospect of housing going up “on
     there is, says Dix, a section about paring          C2 will deliver 200,000 new homes along          negotiation.                                   greenfield sites elsewhere.”
     down costs … “how can we make it more               the route - a lot of them at its northern end,     Also in April, a report by property             So much relies on projections that show
     affordable for the UK government, given             in the Lea Valley. Work has been done to         companies suggested London could fund          the capital’s housing soaring in value. Given
     other challenges in Wales and the North?            ensure the route aligns with the availability    half of C2’s cost simply through more          that the eager lobbying of the Government
     How can London contribute more?”                    of strategic housing land.                       commercial development in the West End         by developers is very recent, one assumes
       The stream of private money depends                 A Parliamentary briefing report in April,      - “the creation of great, much-needed new      they’re taking a long-term view, unmoved
     heavily on developers paying to exploit             shortly before Theresa May’s ill-fated dash      places in the country’s most economically      by what the next few years may hold
     prime sites en route, especially near central       for the polls, suggested setting up ‘one or      productive district… [can] help pay for        economically and the great unknown of
     London. Unsurprisingly, given London’s              more’ development corporations to lead the       Crossrail 2 through development taxes or       Brexit.
     top-end prices, home builders and property          master planning.                                 local retention.”                                 Nobody expects an everlasting ice age
     industry leaders are champing at the bit -            “For housing provision to be a success           But isn’t the West End already developed     when (or if) the UK finally withdraws from
     more than 60 have written a joint letter to         across the whole route, the deal for Crossrail   to the hilt?                                   Europe, least of all in London.
     the Government, claiming that Crossrail 2 is        2 will need buy-in from the Greater London         “You must be joking!” says Dix. OK, but         But some fear that a downturn could be

       London’s residents and business community will be expected to meet
       half the estimated £31.2 billion price tag to build Crossrail 2, with the
       remainder coming from private developers poised to exploit prime
       land dotted along its proposed route. JACK BOSKETT/RAIL.

                                                                                                                                                                                                                                                                                Source: Network Rail.

                                                                                                                                                                                                         approaching. As RAIL emerged from Dix’s            As RAIL reported last year, the choice of
                                                                                                                                                                                                         office above St James’ Park Tube station,        King’s Road, Chelsea, has been especially
                                                                                                                                                                                                         the London Evening Standard contained a          divisive. But there’s also anxiety at
                                                                                                                                                                                                         cautionary story. It was that Virgin Money       Wimbledon, where the proposed C2 tunnel
                                                                                                                                                                                                         had become wary about making new                 would begin, and the tension between
                                                                                                                                                                                                         loans in the capital for fear of borrowers       expense and practicality surrounding options
                                                                                                                                                                                                         overstretching and ending up in negative         at Tooting and Balham.
                                                                                                                                                                                                         equity. Estate agents report that in some          Here we take a closer look at some of those
                                                                                                                                                                                                         boroughs, prices are dropping for the first      disputes and discussions.
                                                                                                                                                                                                         time in years, the LES added.
                                                                                                                                                                                                           Stephen Hammond, MP for Wimbledon,             WIMBLEDON
                                                                                                                                                                                                         C2’s south-western outpost, believes the DfT     The prospect of a tunnel entrance at
                                                                                                                                                                                                         wants to test London’s funding commitment        Wimbledon has mobilised residents. MP
                                                                                                                                                                                                         “to obliteration.” Hammond favours the           Stephen Hammond has been campaigning
                                                                                                                                                                                                         scheme - with reservations, but doubts           for a rethink. He welcomes the business and
                                                                                                                                                                                                         there’ll be any consultation on the revised      employment opportunities C2 could bring
                                                                                                                                                                                                         business case until early 2018. “The fact that   but says the only option consulted on in 2015
                                                                                                                                                                                                         the department is taking such a long time        would be “immensely damaging.”
                                                                                                                                                                                                         suggests to me there’s a problem,” he told         Hammond was also concerned about
                                                                                                                                                                                                         RAIL.                                            the impact in and around Raynes Park.
                                                                                                                                                                                                                                                          “C2 didn’t make clear how much Raynes
                                                                                                                                                                                                         SURFACE TENSION                                  Park station would need to change, or how
                                                                                                                                                                                                         Most of the battles about new stations, and      building a large site near Dundonald Road
                                                                                                                                                                                                         where they might be built, are being fought      enabling trains to reverse might affect
                                                                                                                                                                                                         south of the river.                              residential property,” he said. There

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