Life in Lockdown 3.0 - Finances and Spending Plans - What is the state of readers' finances and what are they buying? Matters Community January 2021

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Life in Lockdown 3.0 - Finances and Spending Plans - What is the state of readers' finances and what are they buying? Matters Community January 2021
Life in Lockdown 3.0 – Finances and Spending Plans
What is the state of readers’ finances and what are they buying?
Matters Community
January 2021
Life in Lockdown 3.0 - Finances and Spending Plans - What is the state of readers' finances and what are they buying? Matters Community January 2021
As much of the UK moved into its third lockdown*, we wanted to
  hear how the pandemic has impacted our readers’ finances
and spending habits. We asked members about two key themes
        before assessing what this means for advertisers

         PERSONAL FINANCES                                                                         SPENDING PLANS
                           Objective:                                                                           Objective:
                    To understand readers’                                                               To understand readers’
                   current financial positions                                                         spending and what will be
                  and how these may have                                                                top of their shopping lists
                  changed due to COVID-19                                                                 when things re-open

                                                         IMPLICATIONS
                                                        FOR ADVERTISERS

           *Throughout this presentation, when the term ‘lockdown’ is mentioned it refers to the
           views of those living in national lockdown or equivalents in other home nations
We wanted to understand readers’ current financial
           positions and how these may have changed due to
              COVID-19, with a key focus on the following:

Personal
Finances      1. How have readers’ incomings and outgoings changed?

              2. What are readers doing with any extra income?

              3. Do readers have any concerns about their 2021 finances?
COVID-19 HAS HIT SOME INCOMES MORE THAN OTHERS
         Under 35s and women have seen their disposable incomes decrease,
                    whilst those 55+ have been the least impacted
                                                                                           Current Income
                                                                                         vs before pandemic
                                                                                                                                                    NET:
                                                                                                                                                  increase
               Disposable income has                                                Disposable income has     Disposable income has             / decrease
                     decreased                                                        remained the same             increased
      Total                19%                                                               50%                      19%                         ZERO

     18-34                      24%                                                           43%                   19%                            -5%

     35-54                   21%                                                             46%                   18%                             -3%

       55+             15%                                                                   58%                               20%                 +5%

  Women                    20%                                                                51%                        16%                       -4%

      Men                 18%                                                              50%                           22%                       +4%
                                                                                                                                      Arrow denote significance at 95%
Q: How, if at all, has your disposable income changed since the start of the pandemic?                                                confidence rate

                                      Source: Life in Lockdown 3.0 - January 2021
                                      Base: All MMM readers; Jan ‘21 (482)
SPENDING HAS DECREASED DRAMATICALLY
                   1 in 2 are spending less than they were before the pandemic
                                with readers 55+ being most stringent
                                                                                   Current Income
                                                                                  vs before pandemic

                                                                                                                                               NET:
                                            Expenditure has                                           Expenditure has    Expenditure has     increase
                                              decreased                                             remained the same       increased       / decrease

      Total                                            49%                                                   34%                 13%          -36%

     18-34                                             49%                                                   34%                  15%         -34%

     35-54                                        44%                                                  35%                 15%                -39%

       55+                                                    55%                                                  33%                 9%     -46%

  Women                                               48%                                                    37%               10%            -38%

      Men                                                51%                                                 31%              15%              36%

Q: How, if at all, has your disposable income changed since the start of the pandemic?

                                    Source: Life in Lockdown 3.0 - January 2021
                                    Base: All MMM readers; Jan ‘21 (482)
MAJORITY ARE SAVING NOT INVESTING
         Individuals who do have extra income at this time are predominately
            saving it (9 in 10), but those who are investing are mostly 18-34s

                                                                                             Extra Income Use

                                            76%                                                     13%                              13%
                                      Saving in general                                         Saving for a                      Investing
                                                                                                 particular
                                                                                              product/service
                                                                           89%
                                                                        NET: Saving
                                               18 - 34 - 81%                                          18 - 34 - 13%               18 - 34 - 26%      Please note: low bases
                                               35 - 54 - 75%                                          35 - 54 - 13%               35 - 54 - 12%      when split by age
                                                55+ - 76%                                              55+ - 13%                   55+ - 11%

                                                                                                                                                  Arrow denote significance at 95%
Q: What are you doing with your extra money?                                                                                                      confidence rate
                                 Source: Life in Lockdown 3.0 - January 2021
                                 Base: All MMM readers who have extra disposable income; Jan ‘21 (178)
                                 Base: All MMM readers who have extra disposable income by age Jan ’21; 18-34 (31), 35-54 (53),
                                 55+ (95)
COVID-19 UNCERTAINTY LEADING TO FINANCIAL CONCERNS
3 in 5 are worried about their finances and this increases to 3 in 4 in under 55s.
       Lack of rainy day funds is the main concern amongst our readers

                                                                                                                        2021 Financial Concerns
                                                                                                                                       Top 5

                                                                       of whom
                            3 in 5
are concerned, in one way or another, about                                                31%
           their finances for 2021                                                                                24%                    24%                  24%
                                                                                                                                                                                   20%

 This rises to 3 in 4 for both 18-34s and 35-54s.
2 in 4 adults aged 55+ have concerns for 2021
                                                                                  Not having ‘rainy-day’   Being the victim of   Not having my current Not having money to Not having money for
                                                                                         savings             financial fraud       standard of living    pay monthly bills       a holiday

                                                                                                                                                                    Arrow denote significance at 95%
Q: Which, if any, of the below are financial concerns of yours for 2021?                                                                                            confidence rate
                                    Source: Life in Lockdown 3.0 - January 2021
                                    Base: All MMM readers; Jan ‘21 (482)
NOTABLE DIFFERENCES IN FINANCIAL CONCERNS BY AGE
55+ adults mostly worry about financial fraud, 35-54s are concerned about not
 having rainy day funds and under 35s worry about maintaining their lifestyles

                                                                                                           2021 Financial Concerns
                                                                                                                         18-34           35-54           55+

      35-54s                       55+s
   Top Concern                 Top Concern
                                                                                                    18-34s
                                                                                                 Top Concern
            42%                         44%

                 27%                                    26% 24%                  26%27%                   27%
                                                           21%                                                 20%                      21%                   21%                             20%
      18%                       17%                                                        17%                                       17%                                                                             16%
                                                                                                                  14%                                            15%                                                                       13%
                             10%                                                                                                                8%
                                                                                                                                                                    11%                  12%                      10% 12%
                                                                                                                                                                                                    7%                                           5% 4%               6% 8%
                                                                                                                                                                                                                                                                               1%
    Not having ‘rainy-day’   Being the victim of      Not having my current   Not having money to pay   Not having money for a   Not having money for rent, Not having money to pay   Not having money to buy Not having money to treat Not being able to manage Not having money to pay
           savings             financial fraud          standard of living          monthly bills               holiday               mortgage etc.              existing debts                 food           children / grandchildren      my credit score           for child’s /
                                                                                                                                                                                                                                                                  grandchild's education

                                                                                                                                                                                                                                             Arrow denote significance at 95%
Q: Which, if any, of the below are financial concerns of yours for 2021?                                                                                                                                                                     confidence rate
                                                   Source: Life in Lockdown 3.0 - January 2021
                                                   Base: All MMM readers with financial concerns by age Jan ’21; 18-34 (77), 35-54 (126), 55+ (98)
We wanted to understand our readers’ spending plans
           and what will be top of their shopping lists when things
                re-open, with a key focus on the following:
Spending
  Plans
                1. What are readers currently buying?

                2. What are readers looking to buy as soon as lockdown ends?
READERS ARE PURCHASING IN THREE KEY CATEGORIES
                                Entertainment, health and beauty, and home
                           products are most prominent on lockdown shopping lists
                                                                                  Lockdown Purchases
                                                                                          Top 10

                       1                                          2                           2                    4                          4

                   25%                                     23%                              23%                   21%                     21%
               Books/E-Books                         Health/Wellbeing               Clothing/Accessories          DIY            Personal Care (incl cosmetic)

                       6                                          7                           8                    8                          8

                   18%                                  11%                                10%                     10%                   10%
                 Gardening                      Household Appliances                     Furniture         Board Games/Jigsaws   Video Consoles/Games

Q: Which, if any, of the following products/services have, or will you purchase, during this lockdown?
                                    Source: Life in Lockdown 3.0 - January 2021
                                    Base: All MMM readers; Jan ‘21 (482)
CLEAR SPENDING DIFFERENCES BETWEEN AGES
                           18-34s are driving purchases in sport and entertainment
                               55+ are driving purchases in books and health

                                                                                              Lockdown Purchases
                                                                                                                 By age

                                                                                                       18-34       35-54     55+

               33%
                                                          29%
       24%                   25%27%
                                                                                                                                                                                   20%
          17%                                                            16%                        16%                   16%15%                              16%
                         14%                         12%                                                                                 12%12%
                                                8%                          10%                           8% 8%                                                     8% 6%                             10%
                                                                                     6%                                                           5%                                     5% 3%              6% 4%
                                                                                                                                   2%

       Books/E-Books    Health/Wellbeing         Gardening                   Furniture         Board Games/Jigsaws        Video         Office Equipment           Sport          Sport Equipment      New paid for
                                                                                                                      Consoles/Games                       Clothing/Accessories                     subscription service

                                                                                                                                                                                         Arrow denote significance at 95%
Q: Which, if any, of the following products/services have, or will you purchase, during this lockdown?                                                                                   confidence rate
                                     Source: Life in Lockdown 3.0 - January 2021
                                     Base: All MMM readers by age Jan ’21; 18-34 (106), 35-54 (174), 55+ (202)
CLEAR SPENDING DIFFERENCES BETWEEN GENDERS
              Men are driving purchases in home, digital entertainment and sport
                     Women are driving purchases in health and beauty

                                                                                                Lockdown Purchases
                                                                                                             By gender

                                                                                                             Men     Women

         Men                                           Men
                                                                                                                                           32%
                                     27%
                                                                                                                      20%                                        22% 20%
                               14%                    15%                                              16%                  16%      14%
        11%                                                                    11%                                                                   10% 10%                      9%
               7%                                            8%
                                                                                      5%                      4%                                                                        4%

            Sport          Personal Care (incl. Household Appliances       Sports Equipment             Video         Gardening   Health/Wellbeing   Furniture     DIY          New paid for
    Clothing/Accessories       cosmetics)                                                           Consoles/Games                                                           subscription service

                                                                                                                                                                   Arrow denote significance at 95%
Q: Which, if any, of the following products/services have, or will you purchase, during this lockdown?                                                             confidence rate
                                           Source: Life in Lockdown 3.0 - January 2021
                                           Base: All MMM readers by gender Jan ’21; Men (233), Women (249)
TRAVEL AND EVENTS WILL BE IN DEMAND POST-LOCKDOWN
      Post-lockdown purchasing will primarily be in categories placed on hold,
              with travel and events set to take majority of initial spend

                                                                                  Post-Lockdown Purchases
                                                                                            Top 5

                       1                                          2                            3                                  4                          5

                      36%                                      22%                            15%                             13%                         9%
                     Travel                                   Events                  Clothing/Accessories                  Gardening           Personal Care (incl cosmetic)

          This will be the most popular         This will be the second most
                purchase for all!                 popular purchase for all!
                  18 - 34 - 29%                            18 - 34 - 20%
                  35 - 54 - 36%                            35 - 54 - 26%
                   55+ - 41%                                55+ - 19%
                  Men - 40%                                Men - 22%
                 Women - 33%                              Women - 21%

Q: Which, if any, of the following products/services will you buy as soon as the world is back to “normal” and everything is as it was before
the coronavirus outbreak?
                                    Source: Life in Lockdown 3.0 - January 2021
                                    Base: All MMM readers; Jan ‘21 (482)
Readers are being more careful with money, and are
                            saving more and spending less.

                    Brands and advertisers need to be aware of this
                       tougher financial climate and adapt their
 Implications       communications in recognition, but there is still a
for advertisers         huge role for their products at this time.

                  In this last section we explore what messages might
                     resonate based on the findings from this study.
SPENDING LESS               SAVING NOT INVESTING              CASH CONCERNS                LOCKDOWN DEMAND                PENT UP DEMAND

        1 in 2                        9 in 10                           3 in 5                            3                            2
    MMM readers are          MMM readers with extra                MMM readers are               categories are being         categories are clearly
 spending less than they     disposable income at this            worried about being          bought from which help          missed – as soon as
did before the pandemic         time are choosing to             able to stay on top of         improve self & home –       lockdown ends 1 in 3 will
    and only 13% are         save it, few of whom are           their finances in 2021 as       entertainment, health        be buying in travel and
     spending more           saving for a special item         the future is so uncertain      and beauty and home                1 in 5 events

       IMPLICATIONS FOR ADVERTISERS: 2 IN 3 SAY THAT BRANDS HAVE A ROLE TO PLAY AT THIS TIME

                                               MESSAGES THAT MATTER

 TAILOR FINANCIAL HELP                       SHINE THE LIGHT                       CHANGE THE SCENE                     FOCUS ON THE FUTURE
  There are variations in the          People are saving more but              Current purchases are being          There’s pent up demand for
   financial situations and            due to financial worries are            made to improve the home               purchases that can’t be
     concerns of different              not parting with the cash.              and self, so brands should          made in lockdown so brands
    demographic cohorts.              Show how your products can                   aim to help in one of              should help build on the
   Don’t treat all the same.             brighten up the gloom.                        these areas.                  hype for what’s to come!
 Think personalised advice and         Think improving lifestyles; easing      Think calendars of new activities     Think about sharing the buzz for
    offers based on previous            the boredom, lockdown ‘must            to break up the daily routine and    “normal” & the smaller moments
    behaviours of individuals            haves’ and ‘pick me up’ gifts          inspiration for that home office    we never knew were so important
For more information
      please contact:
insight@mailmetromedia.co.uk
Survey:
                        15 min online survey
                        Readers recruited through Matters Community

                        Fieldwork:
                        13th – 18th January
                        482 respondents

                        Sample:
                        Data weighted to be representative by age
                        and gender of MMM daily readership

                        Analysis:

Life in Lockdown 3.0:
                        We have analysed the data at a total level as
                        well as delving into key demographic groups

Methodology
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