Library Use by College - LEIGH DUNCAN, WRIGHT STATE UNIVERSITY OH- IUG 2019
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Library Use by College LEIGH DUNCAN, WRIGHT STATE UNIVERSITY OH-IUG 2019
The Value of Academic Libraries “The Library Director responds to the problem of rapid change by enacting the following strategies: aligning strategic vision with the university; continuously reinventing the library; engaging with stakeholders; building an agile and engaged culture; and demonstrating value to the university.”1 “The Library Directors acknowledged that they fight outdated perceptions and ignorance about the library and they struggle to measure value, gain budget funding, and achieve valued status.”1
Library Advocates “… the contribution of library services to the various aspects of teaching and research is perceived as higher by the librarians than by the faculty members.”2 “Regarding research, faculty members believe most libraries support the technical aspects, but they do not support other aspects . . .”2
Focus on the Mission “The loss of facetime, librarians fear, can translate into a loss of funding.”3 “When libraries change their focus to be about advancing the mission of the university . . . they’re more likely to be successful and appreciated.”3
Create a Plan Based on the statistics and data we have, how do we: 1. Demonstrate the value of the library 2. Educate our advocates 3. Connect our services to the university’s mission
Library Services – Use by College
Purpose Provide library use data for each college Give an overview of library services
Use Data Data was provided for the following services within the University Libraries: Library Instruction Research Assistance Collection Development Circulation and Interlibrary Loan CORE Scholar Special Collections University Archives and Records Management
Patron Data
Patron Data
Loading Patron Data Patron data is loaded daily Data is from our Banner information system File is created with programming from campus IT Codes from Banner are mapped to codes used by Sierra
Example Record 00276-01406000--012020 nDuncan, Leigh Ann b6280770000xxxxxx p937-775-2570 hLibrary Technology Services dP L Dunbar Library 120$3640 Colonel Glenn Hwy.$Dayton, OH 45435-0001 uU000xxxxx zleigh.duncan@wright.edu
Data Caveats 1. Undecided and non-degree graduate students are mapped to College Code 4: Graduate Studies; all other graduate students are mapped to specific colleges 2. College Code 1: Continuing Education represents a broad swath of non-degree students, re- admitted students, and more 3. Most faculty are coded within their specific college, but some may be coded as College Code 13: WSU Fac/Staff 4. Anyone who has not yet declared a major or who is taking classes through College Credit Plus is mapped to College Code 11: University College
Personas How are various users mapped? Undergraduate, first semester, undecided Graduate, engineering Staff member, registered for class Faculty member, currently department chair College Credit Plus Undergraduate, senior, registered for internship only
Data Caveats Bottom Line: There will be exceptions, there will be anomalies; this is an overview, not definitive data
Circulation Statistics
Circulation Statistics Web Management Reports (Spreadsheet Interface) Circulation Cross Tab report ◦ Used because the Checkouts report includes both checkouts and renewals ◦ Report shows checkouts of materials from Wright State as well as OhioLINK and SearchOhio libraries ◦ Cross tab of PCODE3 (our College code) and Home Library ◦ Report will include patrons from all libraries ◦ Remove all but the patrons with Wright State’s Dunbar Library as their home library
Circulation Statistics
Circulation Statistics Remove extraneous categories NonWSU: these represent Friends of the Libraries patrons, Alumni, and others “none”: patrons from our affiliated hospital libraries do not have a code in the College field
Circulation Statistics Use Excel to create charts or graphs to tell the story:
Other Reports All Circulation Activity: • Combines Checkouts and Renewals
Other Reports Sierra Statistics: Fixed Field Report • How many potential borrowers in each college?
Other Reports Sierra Statistics: Cross Tab Patron Type by College • What University roles (student, grad student, etc) are in each College?
Other Data Sources Instruction LibInsight • All forms include a College field Faculty Reference Support COLLEGE Questions Technology Center
Example LibInsight Forms Special Collections Reading Room form (excerpt):
Example LibInsight Forms Reference/Instruction Form (excerpt):
Example LibInsight Forms CORE Scholar (IR) Form (excerpt):
Other Data Sources: LibInsight LibInsight: Instruction Sessions
Other Data Sources: LibInsight Library Instruction for Liberal Arts—by Program
Other Data Sources LibInsight: Faculty Support
Other Data Sources ILLiad: Transactions by College 2017 Interlibrary Loan Requests (Borrowing) Raj Soin College of Business 286 School of Professional Psychology 350 Science and Math 1467 Nursing and Health 303 Liberal Arts 1470 Engineering and Computer Science 375 Education and Human Services 286 Boonshoft School of Medicine 485 0 200 400 600 800 1000 1200 1400 1600
Other Data Sources Institutional Repository: Faculty Scholarship – Items Added 2017 Interlibrary Loan Requests (Borrowing) 1600 1470 1467 1400 1200 1000 800 600 485 375 350 400 303 286 200 0 Boonshoft School Engineering and Liberal Arts Nursing and Health Science and Math School of Raj Soin College of of Medicine Computer Science Professional Business Psychology
Sources 1. Harland, Fiona, Glenn Stewart, and Christine Bruce. 2017. “Ensuring the Academic Library’s Relevance to Stakeholders: The Role of the Library Director.” The Journal of Academic Librarianship 43 (5): 397–408. doi:10.1016/j.acalib.2017.06.009. 2. Klain Gabbay, Liat, and Snunith Shoham. 2019. “The Role of Academic Libraries in Research and Teaching.” Journal of Librarianship & Information Science 51 (3): 721–36. doi:10.1177/0961000617742462. 3. Najmabadi, Shannon. 2017. “What the 21st-Century Library Looks Like.” Chronicle of Higher Education, June 30.
Discussion What are you doing to demonstrate your library’s value? How do you measure your library’s value? Who are your advocates? How did they become your advocates? What other ideas do you have?
Comments/Questions? Leigh Duncan Head of Library Technology Services University Libraries Wright State University (937) 775-2570 leigh.duncan@wright.edu https://works.bepress.com/leigh_duncan/
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