Learning & Development Calendar 2015-16 - Public Service Commission
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Public Service Commission
Learning &
Development
Calendar 2015-16 1
It’s your public service.
Engage. Learn. Grow.
2
Choose Your
Learning Path
Page 8
Orientation
Corporate New Employee Orientation Program
Manager QuickStart Program
Manager Orientation and Development Program
Page 9
Professional Development
New Courses
Mandatory Training
Classroom and E Courses
Commissioner’s Message
Page 34 Developing our employees and leaders in times of
Certificates transition has never been more important. With over
10,000 dedicated employees across the province, we
Manager Orientation and Development Program know that investing in the development of our people
Leadership Development Program benefits all of Nova Scotia. Our Corporate Learning
Centre is dedicated to fostering a culture of learning
Administrative Professional Program
that inspires and supports engagement, growth and
development for you, your team and the public we serve.
Page 36
Leadership Development We recognize that learning takes place in the classroom,
online and in your teams. The sharing of knowledge,
Supervisor Program ideas and experience is critical to our success. In the
Manager Program coming year, we are excited to be making greater use of
the many options for learning that are available. We also
Executive Program
recognize that the challenge of leadership has changed
in significant ways. Understanding self and being a
Page 8
transformational, authentic leader at all levels of the
Registration organization is paramount. Our leadership development
novascotia.ca/psc/employeecentre/training/ programs reflect this shift and have incorporated
an emphasis on self-awareness, building resilience,
managing through transition, coaching, communication
Learning and Development Calendar and systems thinking.
novascotia.ca/psc/employeecentre/training/ We are proud to provide you with high-quality learning
programs, instructors, facilities and services designed
to meet your needs, help build your careers and assist
Public Service Commission you in supporting government’s goals and priorities. I
Corporate Learning Centre encourage all employees to browse the calendar, make a
World Trade & Convention Centre commitment to your own development and talk to your
managers about opportunities. Think about what you
1800 Argyle Street, 4th Floor can do to engage, learn and grow – and make it happen!
PO Box 943, Suite 402
Halifax NS B3J 2V9 Laura Lee Langley
Commissioner, Public Service Commission
3
Marcel McKeough
Executive Director, Culture & Heritage Development Division
“The best support we can give our officers, managers and directors is
the chance to learn more about our government’s operations while
meeting colleagues from other departments. Programs at the PSC
are tailored to our needs and designed to foster an effective, efficient
and professional public service for Nova Scotia.”
Cynthia Parsons
Operations Manager, Halifax Region
Employment Nova Scotia, Labour and Advanced Education
“As a new manager and a new employee to the Provincial Government,
I found the Leadership Development Program I participated in to be
invaluable, providing an operational and theoretical foundation. As a
manager of people, I value the broadened perspective that the
programs have offered to employees who have taken them.”
Justin Huston, Executive Director, Office of Aboriginal Affairs
“I am proud to sponsor three emerging leaders from our office to
participate in the Leadership Development Program. The experience,
skills and confidence I gained through this program have been
extremely valuable in my own career development, and fundamental
in my current role as Executive Director of the Office of Aboriginal
Affairs. It is important to me to build and support a dynamic and
competent team, and I see the Leadership Development Program as
the benchmark within the public service for cultivating and
developing passionate leaders.”
Donald James
Executive Director, Geoscience and Mines Branch
“I was very happy to support Gena’s participation in the Adminis-
trative Professionals Certificate Program. Those who develop the
ability to continuously acquire new and better forms of knowledge
that they can apply to their work and to their lives will be vital to
providing and continuously improving the very best service to Nova
Scotians. And for all of us, a commitment to lifelong learning helps
us stay forever young.”
Jennifer Guitard
Manager, HR Systems and Information Management
“The Corporate Learning Centre programs are an investment that
makes sense. The programs prepare our teams by providing staff with
timely opportunities to expand their knowledge, practice new skills,
and collaborate with other government employees. This leads to better
quality results, and increases our ability to serve our clients.”
4
Christopher Shore, Director, Arts Nova Scotia
“Joining government as the director of a new agency is an exciting
and challenging prospect. The Manager Orientation and Development
Program provided me with a thorough introduction and overview to
the workings of government. Policy, finance, human resources – it’s
all covered. It really helped me understand how I could better use
the experience and skills I was bringing to the job in, what was for
me, a very new environment.”
Beatrice Croxen, Program Officer, Labour and Advanced Education
“The Supervisor Leadership Development Program has
enhanced my abilities to effectivity collaborate, and understand the
different dynamics within my team, other government departments,
and the people I assist on a daily basis. The detailed course content,
and delivery structure kept me engaged and always looking forward
to the next sessions.”
Heather Ternoway Policy & Research Analyst, Office of Aboriginal Affairs
Carol Ann MacNeil Rolls
Senior Negotiation Advisor, Office of Aboriginal Affairs
Beata Dera, Senior Consultation Advisor, Office of Aboriginal Affairs
“The provincial government working environment is dynamic, complex
and continually evolving. Our success is dependent upon engaging the
hearts and minds of our workforce through quality leadership. We look
forward to developing our skills so that we can be that kind of leader.”
Gena Leger Gendron
Executive Assistant, Geoscience and Mines Branch
“I have been a public servant for almost 27 years and the last 15
years with the Department of Natural Resources have been the best.
I enjoyed the opportunity to learn, expand my knowledge and
experience through the Administrative Professional Program offered by
the Corporate Learning Centre. In addition, the new friends you make
are invaluable and the comradery with your peers is priceless.”
Kelly Conrad, Business Process/Change Management Consultant
HR Systems and Information Management
“Highly recommend the Manager Orientation and Development
Program! Great overview for new managers and an excellent
opportunity for networking.”
5
Table of Contents
REGISTRATION.............................................................. 8
ORIENTATION PROGRAMS............................................ 8
PROFESSIONAL DEVELOPMENT.................................... 9
New Courses.................................................................9
Mandatory Training......................................................9
Classroom Learning.....................................................9
E Courses......................................................................9
Who Should Attend......................................................9
CAREER & RETIREMENT COURSES
Career Fit: Linking Who You Are With
What You Do...............................................................11
What’s Possible? Exploring Career Options.....................11
Self-Managed Career Program.........................................12
Retirement Planning.........................................................12
COMMUNICATION & CONFLICT
RESOLUTION COURSES
Writing to Inform, Persuade and Engage.........................13
Effective Facilitation Skills for Work Groups...................13
Presentation Skills: Speaking with Impact......................14
Navigating Difficult Conversations..................................14
Beyond Conflict.................................................................15
DIVERSITY, CULTURE, HERITAGE
& LANGUAGE COURSES
Diversity and Employment Equity....................................15
Diversity for Leaders.........................................................16
Sexual Orientation and Gender Identity 101....................16
Becoming an Ally..............................................................17
Understanding the Aboriginal Context
in Nova Scotia............................................................17
Acadie at a Glance............................................................18
6
Coup d’œil sur l’Acadie......................................................18 PROCUREMENT COURSES
French Language Courses................................................19 Procurement Courses.......................................................28
Intro to the Nova Scotia Gaels and
their Language and Culture.......................................19 PROJECT MANAGEMENT COURSES
Sùil a-Staigh air Gàidheil na h-Albann Nuaidhe is Introduction to Project Management..............................28
an Cànan is an Cultar................................................20
Gaelic Language Learning: Session 1..............................20 PSYCHOLOGICAL HEALTH &
SAFETY COURSES
Ag ionnsachadh na Gàidhlig: Seasan I ...........................21
Mental Health First Aid.....................................................29
Gaelic Language Learning: Session 2..............................21
The Working Mind: Mental Health & Wellness
Ag ionnsachadh na Gàidhlig: Seasan 2...........................22
in the Workplace.........................................................29
INFORMATION & RECORDS
MANAGEMENT COURSES RESPECTFUL WORKPLACES
Information Management, Privacy and Security.............22 Respectful Workplace for Employees..............................30
Records Management Courses........................................23 Respectful Workplace for Managers...............................30
OCCUPATIONAL HEALTH SUPERVISION, MANAGEMENT &
& SAFETY COURSES LEADERSHIP COURSES
Emergency First Aid..........................................................23 Manager QuickStart Program..........................................31
Hazard Identification & Inspections.................................24 Attendance Management.................................................31
Incident Investigations.....................................................24 Labour Relations...............................................................32
Introduction to Joint Occupational Financial Management.....................................................32
Health and Safety Committees.................................25 Managing Employee Performance Issues:
Introduction to Occupational Performance Management........................................33
Health and Safety.......................................................25 Recruitment and Selection...............................................33
Occupational Health and Safety
for Managers and Supervisors..................................26 CERTIFICATE PROGRAMS........................................... 34
Manager Orientation and Development Program...........35
PUBLIC CONSULTATION, Leadership Development Program..................................36
POLICY DEVELOPMENT Supervisor Program ..................................................36
& PROGRAM EVALUATION COURSES
Manager Program......................................................36
The Duty to Consult With the Mi’kmaq of
Executive Program.....................................................36
Nova Scotia................................................................26
Administrative Professional Program..............................38
Strategic Policy Development..........................................27
Program Evaluation..........................................................27 INDEX.......................................................................... 39
7
Registration Orientation Programs
TO REGISTER OR LEARN MORE We want to get you off to the best start! Orientation builds
novascotia.ca/psc/employeecentre/training/ pride in public service, and an understanding of how Govern-
ment best serves the citizens of Nova Scotia. Orientation
On this web page, you will find the most current information quickly allows you to become a contributing member of your
and everything that you need to register online: new team. Additionally we recognize that new managers
Learning Environment Login (and experienced managers who are new to government) re-
Course listings, including: dates, times, quire additional skills and knowledge specific to the govern-
fees, location, description, etc. ment context in order to successfully lead their teams.
Registration FAQs
Accessing Learning Records We are pleased to offer our employees three programs to
LearnNet Transcript Request Form assist you with your transition:
Help Documents
Internet Explorer Requirements CORPORATE NEW EMPLOYEE ORIENTATION PROGRAM
Who to Contact for Support gives you an overview of the workings of government along
with specific information to assist anyone who is new to
MANAGER APPROVAL AND COST CENTRE INFO government. This program incorporates a blend of online
Please remember, you need your manager or supervisor’s and classroom learning.
approval prior to registering. And if there is a course fee,
you will be asked for your division’s Cost Centre, Business MANAGER QUICKSTART PROGRAM is just in time learn-
Area, and G/L numbers. ing which provides you with basic information about your
responsibilities as a manager. This program is a blend of
TECHNICAL SUPPORT e-learning and interactive webinars to ensure you can get
Email Online.Learning@nscc.ca key information early in your new role and participate from
Phone 902-491-1710 wherever you may be located. See page 31 for more detailed
Toll Free 1-877-491-6774 information.
PROGRAM SUPPORT MANAGER ORIENTATION AND DEVELOPMENT PROGRAM
Email RegistrarTraining@novascotia.ca is an in-depth certificate program where you gather to meet
Phone 902-424-8384 colleagues in similar roles and hear important information
Fax 902-424-0755 from government experts. You will build essential skills and
knowledge in core management functions such as recruit-
LEARNING AND DEVELOPMENT CALENDAR ment, labour relations and much more. This program uses
novascotia.ca/psc/employeecentre/training/ a classroom format to allow you to share your experience
and promote relationship building with your peers. See
PUBLIC SERVICE COMMISSION page 35 for more detailed information.
CORPORATE LEARNING CENTRE
World Trade & Convention Centre
1800 Argyle Street, 4th Floor
PO Box 943, Suite 402
Halifax NS B3J 2V9
8
Professional E COURSES
Development
Take advantage of the opportunity to learn
at your own pace without leaving your office!
There is no charge to take most online learning
The Corporate Learning Centre offers a diverse range pro- modules.
fessional development programs designed to help you build
your skills and career in the public service. To register or learn more:
novascotia.ca/psc/employeecentre/training/
NEW COURSES
NEW This year, we are excited to offer 5 new E Courses:
courses in the calendar. Register early! Alternative to Mandatory Classroom Learning
• Introduction to Occupational Health and Safety
• Self-Managed Career Program • Respectful Workplace for Employees
• Sexual Orientation and Gender Identity 101 • Respectful Workplace for Managers
• Becoming an Ally
• The Working Mind: Mental Health & Wellness in E Courses: Employee Online Learning Modules
the Workplace • Résumés: Promoting Yourself in Writing
• Manager QuickStart Program • Interviews: Promoting Yourself in Person
• Professional Development Planning
MANDATORY TRAINING • Attendance Management for Employees
All employees and managers are required to
take the following mandatory corporate E Courses: Manager Online Learning Modules
training: • Attendance Management for Managers and
Supervisors
Employees • 1.0 Performance Management Overview
• Diversity and Employment Equity • 2.1 Recruitment and Selection: Policy Overview
• Respectful Workplace for Employees • 2.2 Recruitment and Selection: Process Overview
• Introduction to Occupational Health and Safety • 3.0 Procurement Overview
• 4.1 Financial Management: Introduction Overview
Managers and Supervisors • 4.2 Financial Management: Budgeting and
• Respectful Workplace for Managers Forecasting Overview
• Occupational Health and Safety for Managers • 4.3 Financial Management: Navigating SAP Overview
and Supervisors • 4.4 Financial Management: Accounting
Within SAP/Recording Transactions Overview
Note: Your department may have additional mandatory • 5.0 Coaching
course requirements beyond those listed here. Please speak
with your manager/supervisor, Human Resource Division, E Courses: Manager QuickStart Program
and your Joint Occupational Health and Safety Committee. • Seven online training modules and seven live webinars
CLASSROOM LEARNING WHO SHOULD ATTEND? ALL EMPLOYEES
Minimize your time away from the office by Please refer to the course description, under
taking classroom courses that range from a Who Should Attend, for the intended target
half day to 2 days. Our Corporate Learning audience.
Centre offers quality client service, modern
classroom facilities, an opportunity to learn WHO SHOULD ATTEND? MANAGERS
from experts and build lasting relationships Please refer to the course description, under
with colleagues from across government. Who Should Attend, for the intended target
audience.
9
COURSES 10
Career and Retirement Courses
Career Fit What’s Possible?
Linking Who You Are Exploring Career Options
With What You Do COURSE LENGTH: ½ day
PRICE: $70
COURSE LENGTH: ½ day
PRICE: $70
Looking to make a change but not sure the best direction
for you? Designed for those who are clear about their inter-
Ever feel as if your work doesn’t ‘fit’ you – or you don’t ‘fit’ ests and abilities, this workshop will discuss active steps a
it? This workshop will help you discover how you can feel person can take to move their career forward. You will ex-
more of a connection between who you are and what you amine ways to conduct career-related research and inform
do. You’ll begin the process by reflecting on your skills, yourself so that you can match your interests and abilities
interests, values and personal characteristics. You will with opportunities. You’ll also learn how to effectively tap
examine what activities you are drawn to, what keeps you into the people who can support you in your growth.
engaged and energized, and what gives you the greatest
satisfaction in your work. Armed with this knowledge about CONTENT
yourself, you will be able to make future career decisions In this half-day workshop, you will:
more confidently. • Examine effective ways to explore growth opportunities
– whether in your current role or a new one
CONTENT • Take stock of your existing network and learn how to
In this half-day workshop, you will: expand it
• Reflect about your career to this point • Discover simple strategies to promote your strengths
• Assess your owns skills, interests, values and personal to others
characteristics • Learn how to make informed decisions for your career
• Think about and discuss what’s working and what isn’t
• Consider your next steps – whether staying in your PRE-REQUISITE
current role or seeking a new one A good understanding of ‘who you are’ – your skills, inter-
ests, values and personal characteristics.
WHO SHOULD ATTEND
WHO SHOULD ATTEND
All employees who would like to explore what type of work
All employees who would like to explore their career
would be the best fit for them. options.
DATES DATES
OCT 27, 2015 JAN 26, 2016
QUESTIONS
QUESTIONS Contact Susan Osborne at 424-2968 or
Contact Susan Osborne at 424-2968 or susan.osborne@novascotia.ca.
susan.osborne@novascotia.ca.
TO REGISTER OR LEARN MORE
TO REGISTER OR LEARN MORE http://novascotia.ca/psc/employeecentre/training/
http://novascotia.ca/psc/employeecentre/training/
11Career and Retirement Courses
Self-Managed Retirement Planning
Career Program COURSE LENGTH: 2 days
PRICE: $385
COURSE LENGTH: five half-day modules
This two-day course is for employees of the Nova Scotia
PRICE: $300
Government who wish to effectively plan for retirement to
ensure financial security, maintain a comfortable lifestyle,
In today’s complex and ever-changing world, it has
and prepare for a period of adjustment that should not
become necessary to manage your own career. Yet
be underestimated. Many retirees may live one third or
how do you do this? And where do you start? Designed
more of their lives in retirement. Therefore, it’s important
as a series of interconnected modules with practical
to understand your options and make informed decisions
exercises between sessions, the Self-Managed Career
about your future. This seminar is a ‘must’ for those
Program provides valuable tools, guidance and time
too busy to think about tomorrow but believe that good
dedicated to developing your career. You will engage in
planning is the key to a successful retirement.
self-assessment to identify your interests and strengths,
and discover new ways to develop your career in a
meaningful way. You’ll also learn how to create an CONTENT
effective development plan with attainable action steps, • Hear experts explain the various pension plans
and to illustrate your skills and experience through a (including Superannuation, Canada Pension Plan, and
portfolio. By completing this program, you will gain a Old Age Security)
clearer vision of your career goals and the skills to take • Learn about budgeting and investment options, and the
ownership of your career journey. impact on personal income tax
• Increase understanding of the legal aspects of wills,
CONTENT estate planning and powers of attorney
The program consists of five half-day modules – we ask • Better understand the psychological issues/challenges
participants to commit to attend all sessions: when making the transition to retirement.
• Receive a list of resources for future reference
• Session 1: Self-Assessment for Career Development
• Session 2: Competencies and Career Progression WHO SHOULD ATTEND
• Session 3: Career Development Planning Recommended for employees from their 30’s onward to
• Session 4: Portfolio Development retirement.
• Session 5: Career Next Steps
DATES
WHO SHOULD ATTEND Halifax Regions
All employees who would like to learn how to manage SEP 24-25, 2015 SEP 17-18, 2015
their own career. OCT 1-2, 2015 OCT 29-30, 2015
NOV 5-6, 2015 MAY 26-27, 2016
DATES NOV 12-13, 2015 JUN 16-17, 2016
Program 1: Program 2: NOV 26-27, 2015
OCT 8, 2015 FEB 17, 2016 DEC 3-4, 2015
NOV 5, 2015 MAR 23, 2016 JAN 28-29, 2016
DEC 3, 2015 APR 20, 2016 FEB 4-5, 2016
JAN 14, 2016 MAY 25, 2016 MAY 12-13, 2016
FEB 3, 2016 JUN 23, 2016 MAY 19-20, 2016
JUN 2-3, 2016
QUESTIONS JUN 23-24, 2016
Contact Susan Osborne at 424-2968 or susan.osborne@
novascotia.ca. TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
NEW
12Communication & Conflict Resolution Courses
Writing to Inform, Effective Facilitation
Persuade and Engage Skills For Work Groups
COURSE LENGTH: 2 days COURSE LENGTH: 1 day
PRICE: $385 PRICE: $230
Successful communicators are efficient and effective. They Facilitation is an art, science, craft and profession. It has
get the job done quickly and well. Effective communication, been called the “core competency of the 21st century”
whether in writing or orally, must be understandable, and is often the skill most directly linked to team and
relevant, and concise. This course will look at how you can organizational success. This one-day course is designed
write and speak in a way that commands both attention to give those who facilitate meetings, problem solving
and interest. It will explore how to engage and motivate sessions and community engagement sessions the
readers and listeners while helping to achieve your opportunity to develop important facilitation skills – from
communication goal and build goodwill. designing good group process to facilitating the process
and transcribing the results. Included is one year of access
The seven principles of effective communication will be to an online refresher course and post-workshop coaching.
reviewed and discussed within the context of the provincial
government. Recommended templates for the four types CONTENT
of communication done in the workplace – routine news, This workshop will improve your ability to:
good news, bad news, and persuasive communication – • Clarify the role of the facilitator
will be provided. Participants will also try their hand at an • Design an effective group process
elevator pitch. • Maximize group participation
• Handle audience questions and comments
CONTENT • Intervene diplomatically in group work and observe
• How to write and deliver messages that are clear, group dynamics
accurate, and compelling • Use facilitation techniques
• The communication process and its most
important element WHO SHOULD ATTEND
• How to analyze and think through a communication Employees who facilitate meetings, group problem solving
issue then respond appropriately sessions and/or community engagement sessions.
• How to engage readers in what you’re writing
and saying DATES
• How to keep your communication concise without JAN 28, 2016
overlooking important details
• How to build rapport and trust with readers TO REGISTER OR LEARN MORE
and listeners http://novascotia.ca/psc/employeecentre/training/
WHO SHOULD ATTEND
Anyone who spends a lot of time communicating will
benefit from looking at their skills with a fresh perspective.
DATES
OCT 28-29, 2015
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
13Communication & Conflict Resolution Courses
Presentation Skills Navigating Difficult
Speaking with Impact Conversations
COURSE LENGTH: 1 day COURSE LENGTH: ½ day
PRICE: $230 PRICE: $125
This program is designed for anyone who deals This interactive training is designed for all employees,
with people. The premise is that people in various managers, and supervisors who wish to become more
organizational settings are often at a loss when it comfortable and competent in navigating difficult
comes to understanding the fundamental elements of conversations with colleagues and clients. Participants
written and spoken communication. They are further will learn the transformative view of conflict, and practice
hampered by lack of understanding when it comes to the the fundamentals of listening/responding that help us stay
patterns of miscommunication, and/or how to prevent respectful and productive in the midst of conflict.
miscommunication from happening in the first place.
CONTENT
CONTENT • Learn ways to ‘tune in’ to what is happening in conflict
• Overcome nerves by discovering your authentic voice situations, so to respond skillfully versus react or avoid
• Learn a technique (TalkitOut™) to help create effective • Discover your own conflict ‘style’ and how that may
presentations impact you and others
• Speak with confidence and credibility, and use • Practice conversational strategies that counteract
language that is clear and persuasive defensiveness and blame, and encourage
• Understand the power of non-verbal communication empowerment and recognition
• Use stories to make presentations memorable • Apply these strategies to your own work scenario –
• Maximize the impact of slide-based presentations such working privately or together with peers
as PowerPoint
WHO SHOULD ATTEND
WHO SHOULD ATTEND Any employee, manager, or supervisor interested in
Anyone wanting to learn more about speaking or improving becoming more confident and competent in handling
their presentation skills. workplace conflict.
DATES DATES
NOV 25, 2015 DEC 1, 2015
MAR 31, 2016
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/ TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
14Communication & Conflict Resolution Courses Diversity, Culture, Heritage & Language Courses
Beyond Conflict Diversity and
COURSE LENGTH: 2 days
PRICE: $385
Employment Equity
COURSE LENGTH: 1 day
Most of us deal with problems and conflicts at least some PRICE: $50
of the time in ways that do not produce optimal results. The
causes of organizational conflicts vary, but they generally This mandatory, one-day course is an introduction to
stem from basic differences in the way individuals and their diversity and employment equity. It explores this topic
work teams perceive their relationships and carry out their through a variety of learning activities, including videos,
work. You can learn skills to achieve better outcomes with small group discussion, large group discussion and short
short and long term decision making, problem solving, and presentations. The course is designed to help participants
resolving conflict. This skill set enhances your ability to understand typical patterns of behaviour when some
work well with others and to more easily reach agreement people in a workplace are different from the majority. It
with the people working around you. introduces the language and concepts of diversity, along
with strategies for equity and inclusion.
CONTENT
• Dramatically reduce the cost of conflict CONTENT
• Build effective problem solving and conflict resolution • Understand typical patterns of behaviour when some
skills people in a workplace are different from the majority
• Turn adversarial relationships into partnerships • Understand diversity concepts
• Learn about the dynamics of interpersonal • Explore strategies for equity and inclusion
relationships, particularly in conflicted situations
• Improve practical problem solving skills WHO SHOULD ATTEND
• Gain a better understanding of the elements of building This course is mandatory for all employees.
and maintaining a long term climate of trust
DATES
WHO SHOULD ATTEND
This two-day course is suitable for anyone interested in Halifax
building effective problem solving and conflict resolution SEP 30, 2015
skills. OCT 28, 2015
NOV 30, 2015
DATES JAN 27, 2016
MAR 22-23, 2016 FEB 22, 2016
MAR 30, 2016
TO REGISTER OR LEARN MORE APR 28, 2016
http://novascotia.ca/psc/employeecentre/training/ MAY 25, 2016
JUN 20, 2016
Regions
JUN 2, 2016
JUN 9, 2016
JUN 23, 2016
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
15Diversity, Culture, Heritage & Language Courses
Diversity for Leaders Sexual Orientation and
COURSE LENGTH: 1 day
PRICE: $50
Gender Identity 101
COURSE LENGTH: 1 day
Diversity management competencies are no longer ‘a
PRICE: free
nice to have’, but instead are now viewed as essential
requirements for leaders of the future. Organizations are
Regardless of our roles, we all have a responsibility
increasingly realizing that the ‘one size fits all’ model is no
to encourage and create a more inclusive workplace
longer reasonable in a dynamic and increasingly diverse
culture. This includes developing an understanding of
labour market. Leaders play a critical role in assisting
key concepts and experiences related to lesbian, gay,
organizations to achieve diversity and to compete in the
bisexual, transgender, intersex and queer (LGBTIQ)
dynamic global market. Therefore, it is of paramount
communities. You will learn about the language of the
importance that managers be prepared to adapt to the
LGBTIQ communities. Learners will delve into different
changes, challenges and opportunities associated with
ways of looking at sex, gender and gender identity, and
implementing and integrating workplace diversity within
sexual orientation leaving with a new understanding of
their management practices. This interactive session is
old concepts. People taking this course should expect
designed to enhance key leadership competencies for
to explore and challenge assumptions and privileges and
managing an increasingly diverse workforce that will
leave with a different understanding of how this affects
ultimately improve personal, employee, client service and
experiences in the workplace and at home. Whether your
organizational performance.
goal is to provide better service to a growing and diverse
public, or to interact in a more affirming manner with
CONTENT
colleagues and the public, expect to leave with greater
• Learn about the personal and professional dynamic of understanding of LGBTIQ communities.
diversity in the workplace
• How to maximize the benefit of diversity in the CONTENT
workplace • Improve knowledge and comfort with using respectful
• Acquire new perspectives and strategies for working and affirming language
through the complexities of workplace diversity • Increase awareness of diverse sexual orientations,
• Give voice to silent diversity issues and identify the sexes, and gender identities and expressions
internal/external impacts • Understand socio-cultural and historical contexts and
• Identify ways to translate learning into practice experiences of LGBTIQ communities
• Increase understanding of homo-/bi-/trans- phobias,
WHO SHOULD ATTEND heterosexism, and cisgenderism
Managers, supervisors and people who lead teams. • Increase understanding of privilege and
intersectionality
DATES
DEC 2, 2015 WHO SHOULD ATTEND
FEB 23, 2016 All employees.
TO REGISTER OR LEARN MORE DATES
OCT 19, 2015
http://novascotia.ca/psc/employeecentre/training/
NOV 27, 2015
FEB 16, 2016
MAY 17, 2016
QUESTIONS
Contact Laura Barbour at 237-1412 or
laura.barbour@novascotia.ca.
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
NEW
16Diversity, Culture, Heritage & Language Courses
Becoming an Ally Understanding the
COURSE LENGTH: 1 day
PRICE: free
Aboriginal Context
Becoming an Ally is part of the Positive Spaces Initiative In Nova Scotia
training for those who are interested in leading and
inspiring change in their workplaces to provide safe, COURSE LENGTH: 1 day
inclusive, and affirming spaces and experiences for lesbian, PRICE: free
gay, bisexual, transgender, intersex, and queer (LGBTIQ)
employees and the public. This course challenges learners Nova Scotia has a vibrant and culturally rich Mi’kmaw
to go beyond recognizing oppression and inequality and to community. In this full day workshop, participants will
examine and develop collaborative ways of challenging and work together to begin building a strong foundation (or
changing these issues. Learners will explore what it means reinforcing the one you already have) of knowledge around
to be a Positive Spaces Ally and how to put the knowledge, understanding the Mi’kmaq context here in Nova Scotia.
skills, and attitudes into practice. Discussions will focus on the complex historical and
contemporary issues impacting Aboriginal society. As a
CONTENT public servant, you will leave this session with a stronger
• Increase self-awareness of values, biases, and sense of how important it is to better understand Nova
attitudes toward diverse sexual orientations, sexes, and Scotia’s Aboriginal communities and how this knowledge
gender identities improves your work.
• Increase capacity/skills related to challenging
subtle and overt forms of bi-/homo-/trans- phobias, CONTENT
heterosexism and cisgenderism in individual • Better understand the demographics and geography of
behaviours and systemic practices and policies Mi’kmaw communities
• Increase awareness and understanding of • Improve your engagement techniques in your work
competencies related to being an Ally with Mi’kmaw communities and organizations
• Build connections and relationships between Allies to • Reinforce your level of cultural awareness
enable them to work together to positively influence the • Learn how to contribute to a culturally respectful
work environment. workplace
PRE-REQUISITE WHO SHOULD ATTEND
Sexual Orientation and Gender Identity 101 All public servants should consider attending this
workshop.
WHO SHOULD ATTEND
Any employee who is interested in becoming an Ally DATES
through the Positive Spaces Initiative OCT 6, 2015
NOV 19, 2015
DATES FEB 10, 2016
NOV 16, 2015
JAN 29, 2016 LOCATION
APR 27, 2016 Nova Scotia Office of Aboriginal Affairs, Duke Tower, 5th
JUN 16, 2016 floor, Halifax, NS
QUESTIONS COURSE INFO & TO REGISTER
Contact Laura Barbour at 237-1412 or laura.barbour@ For course inquiries and registration,
novascotia.ca. please contact OAA@gov.ns.ca or 424-7409.
TO REGISTER OR LEARN MORE Registration will begin on September 1, 2015.
http://novascotia.ca/psc/employeecentre/training/ Note: $75 cancellation fee.
NEW
17Diversity, Culture, Heritage & Language Courses
Acadie at a Glance Coup d’œil sur l’Acadie
COURSE LENGTH: 1 day DURÉE DE L’ATELIER : 1 jour
PRICE: $50 PRIX: 50$
Acadie at a Glance is an interactive workshop created Coup d’œil sur l’Acadie est un atelier interactif créé pour
to help government employees better understand and aider les fonctionnaires à mieux comprendre et apprécier
appreciate the cultural identity and heritage of the l’identité culturelle et le patrimoine des Acadiens et des
Acadians and francophones of Nova Scotia. Practical tools francophones de la Nouvelle-Écosse. Des outils pratiques
are provided to help you contribute to French-language sont offerts pour vous aider à contribuer à l’élaboration et à
services development and delivery. Offered in English. la prestation de services en français. Offert en français.
WHO SHOULD ATTEND QUI DEVRAIT Y ASSISTER
Employees who want a better understanding of the Les employés qui désirent en connaître davantage
Acadian culture and French-language services in Nova sur la culture acadienne et les services en français en
Scotia. Employees who want to increase their cultural Nouvelle-Écosse. Les employés qui veulent améliorer leurs
competency. compétences culturelles.
QUESTIONS QUESTIONS
Contact Acadian Affairs at 902-424-5973 or 902-424-0497 Communiquez avec les Affaires acadiennes au
or bonjour@novascotia.ca. 902-424-5973 ou 902-424-0497 ou bonjour@novascotia.ca.
TO REGISTER OR LEARN MORE POUR S’INSCRIRE
http://novascotia.ca/psc/employeecentre/training/ http://novascotia.ca/psc/employeecentre/training/
or call Acadian Affairs for a custom session at a ou communiquez avec les Affaires acadiennes pour
mutually convenient time. organiser une session à l’intention de votre groupe à
une date qui convient à tous.
18Diversity, Culture, Heritage & Language Courses
French Language Intro to Nova Scotia
Courses Gaels and their
French language courses are offered to help public
servants build their French language capacity. Various
Language and Culture
levels of French are offered across Nova Scotia during
COURSE LENGTH: ½ day
the fiscal year, from beginner to advanced levels, as well
PRICE: free
as conversation and writing workshops. Please check
Learning Manager regularly for a list of courses offered or
This is a half-day workshop designed to help public
contact Acadian Affairs at 902-424-0497 or
servants better understand the provincial government’s
bonjour@novascotia.ca.
commitment to supporting and developing Nova Scotia’s
Gaels, their language and cultural resources and the work
WHO SHOULD ATTEND
of the Gaelic Community.
Employees who work in French-language services
development or delivery.
COURSE INFO & TO REGISTER
Halifax
QUESTIONS
3rd floor, Homburg Bldg., 1741 Brunswick St., Board Room 3A
Contact Acadian Affairs at 902-424-0497 or
November 26, 2015 – 1:30 PM to 4:00 PM
bonjour@novascotia.ca.
February 18, 2016 – 1:30 PM to 4:00 PM
Cours de français Antigonish
Antigonish Town and County Library, 283 Main St.
Des cours de français sont offerts pour aider aux November 19, 2015 – 1:30 PM to 4:00 PM
fonctionnaires à renforcer leur capacité linguistique en February 25, 2016 – 1:30 PM to 4:00 PM
français.
Please contact kelly.schlay@novascotia.ca or
Divers niveaux de français sont offerts à l’échelle de 424-4510 for course inquiries and to register.
la Nouvelle-Écosse au cours de l’exercice financier, du
niveau débutant au niveau avancé en passant par des
ateliers de conversation et des ateliers de français écrit.
Veuillez consulter Learning Manager régulièrement pour
la liste de cours offerts ou communiquez avec les Affaires
acadiennes au 902-424-0497 ou bonjour@novascotia.ca.
QUI DEVRAIT Y ASSISTER
Employés qui offrent des services en français ou qui
contribuent à l’élaboration de ces services.
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
19Diversity, Culture, Heritage & Language Courses
Sùil a-staigh air Gàidheil Gaelic Language
na h-Albann Nuaidhe is Learning: Session 1
An Cànan is An Cultar COURSE LENGTH: FALL 2015 & SPRING 2016
PRICE: free
FAID A’ CHÙRSA: ½ LÀ
Learn Gaelic through an interactive, activity-based, fun,
SAOR AN ASGAIDH
stress free method.
Seo bùth-obrach air a dhealbhadh gus tuigse nas fheàrr a
WHO SHOULD ATTEND
thoirt do sheirbhisich an t-sluaigh air mar a tha riaghaltas
Any government employee interested in learning Gaelic.
na roinne a’ leigeil fo chumhachd taic a thoirt do Ghàidheil
na h-Albann Nuaidhe, dh’an cànan agus dh’an goireasan
dualchasach agus do dh’obair Coimhearsnachd na COURSE INFO & TO REGISTER
Gàidhlig, a leasachadh. Sessions held on Mondays and Wednesdays
First session is Monday, September 14, 2015
3rd floor, Homburg Bldg., 1741 Brunswick St., Meeting Rm. 3B
FIOS AIR A’ CHÙRSA & GUS CLÀRADH A DHÈANADH
Session times 12:00 – 1:00 pm
Haileafacs
3sa ùrlar, Togalach Homburg, 1741 Sràid Bhrunsuic,
Please contact kelly.schlay@novascotia.ca or
Seòmar Coinneimh 3A
Di-ardaoin’, an t-Samhain 26, 2015 1:30–4 f agus Di- 424-4510 for course inquiries and to register.
ardaoin’, an Gearran 18, 1:30–4 f
Am Baile Mór
Leabharlann dhan Bhaile is dhan t-Siorramachd an
Antaiginis, 283 A’ Phrìomh Shràid
Di-ardaoin’, an t-Samhain 19, 2015 1:30–4 f agus Di-
ardaoin’, an Gearran 25, 1:30–4 f
Nach chuir sibh fios gu Kelly.Schlay@novascotia.ca no
nach éibh sibh air 902-424-4510 ma
tha ceistean agaibh no gus clàradh a dhèanadh?
20Diversity, Culture, Heritage & Language Courses
Ag ionnsachadh na Gaelic Language
Gàidhlig: Seasan I Learning: Session 2
FAID A’ CHÙRSA: A’ FOGHAR 2015 & AN T-EARRACH 2016 COURSE LENGTH: FALL 2015 & SPRING 2016
SAOR AN ASGAIDH PRICE: free
Learn Gaelic through an interactive, activity-based, fun,
Ionnsaich a’ Ghàidhlig thro mheadhon dòigh eadar- stress free method.
ghnìomhaich, stéidhichte air sùrdalachd is spòrs, saor
o strì. WHO SHOULD ATTEND
Any government employee interested in learning Gaelic.
CÓ AM BU CHÒIR A DHOL ANN?
Neach-obrach sam bith a’ Riaghaltais aig a bheil suim ann COURSE INFO & TO REGISTER
a bhith ag ionnsachadh na Gàidhlig. Sessions held on Wednesdays and Thursdays
First session is Wednesday, September 16
FIOS DHAN CHÙRSA & GUS CLÀRADH A DHÈANADH 2nd floor, Homburg Bldg., 1741 Brunswick St., Meeting Rm. 2A
Bidh na seasanan ’gan cumail gach Dhi-luain is Dhi-ciadian Session times 12:00 – 1:00 pm
A’ chiad sheasan: Di-luain, an t-Sultain 14, 2015
3mh ùrlar, Togalach Homburg, 1741 Sràid Bhrunsuic, Please contact Kelly.Schlay@novascotia.ca or
Seòmar Coinneimh 3B 424-4510 for course inquiries and to register.
Uairean nan seasanan: 12:00 – 1:00f
Nach chuir sibh fios gu Kelly.Schlay@novascotia.ca no
nach éibh sibh air 902-424-4510 ma
tha ceistean agaibh no gus clàradh a dhèanadh?
21Diversity, Culture, Heritage & Language Courses Information & Records Management Courses
Ag ionnsachadh na Information
Gàidhlig: Seasan 2 Management,
FAID A’ CHÙRSA: A’ FOGHAR 2015 & AN T-EARRACH 2016
SAOR AN ASGAIDH
Privacy & Security
COURSE LENGTH: 1 day
Ionnsaich a’ Ghàidhlig thro mheadhon dòigh eadar-
PRICE: $110
ghnìomhach, stéidhichte air
sùrdalachd is spòrs, saor o strì.
This one-day course provides an overview of information
CÓ AM BU CHÒIR A DHOL ANN? management in government. You will develop an
Neach-obrach sam bith a’ Riaghaltais aig a bheil suim ann understanding of information as a government asset and of
a bhith ag ionnsachadh na information management concepts and practices; access
Gàidhlig. to information law and best practices; privacy law and best
practices; and the key elements of information and system
FIOS DHAN CHÙRSA & GUS CLÀRADH A DHÈANADH security.
A’ chiad sheasan: Di-ciadain, An t-Sultain 16
Bidh na seasanan ’gan cumail gach Dhi-ciadain is CONTENT
Dhi-ardaoin. • Understanding your responsibilities as a manager for
2ra ùrlar, Togalach Homburg, 1741 Sràid Bhrunsuic, security controls and how to acquire the necessary
Seòmar Coinneimh 2A. training to meet the requirements
Uairean nan seasanan: 12:00 – 1:00f. • Understanding access to information and privacy
principles as legal and operational requirements of our
Nach chuir sibh fios gu Kelly.Schlay@novascotia.ca no
work as civil servants
nach éibh sibh air 902-424-4510 ma
• Understanding your responsibilities as a manager for
tha ceistean agaibh no gus clàradh a dhèanadh?
security controls and how to acquire the necessary
training to meet the requirements
WHO SHOULD ATTEND
This course is designed for managers/supervisors in the
Government of Nova Scotia, with a working knowledge of
information management, access, privacy and security
concepts in relation to their operational responsibilities and
those of their staff and colleagues.
DATES
MAY 9, 2016
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
22Information & Records Management Courses Occupational Health & Safety Courses
Records Emergency
Management First Aid
Courses COURSE LENGTH: 1 day
PRICE: $75
Records Management courses are facilitated and
coordinated through the Department of Internal Services’ This one-day course provides information on the
Corporate Records Management group. Four course first aider’s role and training on how to respond in an
offerings are available which include: a two-day Records emergency.
Management Fundamentals course, a half-day Records
Management Overview course, a two-day STOR Workshop CONTENT
and a one-day STOR Overview course. Specialized • Understand the first aider’s role, first aid legalities, and
courses can be developed and delivered on request and disease transmission
additional training may be periodically offered on timely or • Learn Emergency Action Principals (EAPs)
relevant topics. • Practice airway management (obstructed airway/
securing the airway)
CONTENT • Learn how to react to breathing emergencies
• Understand the corporate records management (respiratory distress/arrest), and cardiovascular
program emergencies (cardiac arrest, heart attack)
• Learn about records management policy, practices • Learn how to respond to life threatening bleeding
and principles, and legislation mandating records and shock
management in government
• Understand the roles and responsibilities of WHO SHOULD ATTEND
government employees, and the standards and Anyone wishing to learn how to respond to a first aid
systems for managing records emergency.
WHO SHOULD ATTEND DATES
Records personnel and all those who create, maintain or OCT 5, 2015
work with government records. NOV 30, 2015
JAN 25, 2016
QUESTIONS APR 4, 2016
For more information about course dates and costs see the JUN 6, 2016
NSARM intranet site
http://iweb.gov.ns.ca/nsarm/default.asp?P=TRA. TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
For additional questions or inquiries, contact
Sabrina Jacques at sabrina.jacques@novascotia.ca or
424-3658.
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
23Occupational Health & Safety Courses
Hazard Incident
Identification Investigations
& Inspections COURSE LENGTH: 1 day
PRICE: free
COURSE LENGTH: 1 day
This course outlines the responsibilities and activities
PRICE: free
required in effective Occupational Health and Safety
(OHS) investigations. It also provides, through class-room
This course outlines the hazard identification and risk
activities and open discussion, the skills to effectively
assessment process and how to prepare an inspection plan
implement these responsibilities in the day-to-day
to monitor identified hazards.
operations of an organization.
CONTENT
CONTENT
• Understand the different types of hazards in
• Understand OHS legislative responsibilities in
the workplace
investigations
• Learn about the parameters that are considered when
• Identify the types of OHS incidents that are
assigning risk to certain hazards
investigated
• Understand the process for assessing hazards
• Learn about the investigative process and who is
• Understand the types of controls in their order of
responsible for investigations
effectiveness to mitigate hazards
• Learn how to conduct interviews, gather evidence,
• Provides participants with the skills to critically
conduct root cause analysis, give recommendations
examine equipment, processes, materials, and people
and write reports
in the workplace
• Learn how to prepare an inspection plan in response to
PRE-REQUISITE
identified hazards
It is highly recommended to take Introduction to
• Participate in mock inspection
Occupational Health & Safety and Hazard Identification &
Inspections prior to taking this course.
WHO SHOULD ATTEND
Please refer to your department’s or organization’s OHS
WHO SHOULD ATTEND
program guidelines to determine whether this course is
Please refer to your department or organization’s OHS
mandatory for you.
program guidelines to determine whether this course is
mandatory for you.
QUESTIONS
Contact Tanya Butts at tanya.butts@novascotia.ca or
DATES
424-2488.
OCT 14, 2015
JAN 5, 2016
DATES
NOV 16, 2015
QUESTIONS
JAN 11, 2016
Contact Tanya Butts at tanya.butts@novascotia.ca or
APR 19, 2016
424-2488.
JUN 14, 2016
TO REGISTER OR LEARN MORE
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
http://novascotia.ca/psc/employeecentre/training/
24Occupational Health & Safety Courses
Introduction to Introduction to
Joint Occupational Occupational
Health & Safety Health & Safety
Committees COURSE LENGTH: E Course
PRICE: free
COURSE LENGTH: 1 day
This mandatory course introduces staff to the Occupational
PRICE: free
Health and Safety Act, Regulations, Occupational Health
and Safety policy, and an overview of the Occupational
This course focuses on the roles and responsibilities of
Health & Safety Program.
Joint Occupational Health and Safety Committee (JOHSC)
members, alternates and representatives.
CONTENT
• Learn about the rights and responsibilities of employers
CONTENT
and employees
• Understand the responsibilities of managers, health
• Examine the content of the OHS Act and learn how
and safety professionals, and the Department of
it relates to employees, supervisors and health and
Labour and Advanced Education
safety committee members
• Understand the Occupational Health and Safety (OHS)
• Learn about the role the OHS Division of the
Act and the rights granted to everyone under the OHS
Department of Labour and Advanced Education plays
Act and the role that the JOHSC members play in
in occupational health and safety
supporting these rights
• Learn the process for having safety concerns or
• Learn about and discuss the establishment and
incidents investigated
maintenance of effective committee meetings for
• Learn the process for the Right to Refuse Unsafe Work
JOHSC members
• Examine the basic subject areas covered by
WHO SHOULD ATTEND departmental occupational health and safety programs
Please refer to your department or organization’s OHS
program guidelines to determine whether this course is WHO SHOULD ATTEND
mandatory for you. This course is mandatory for all employees.
DATES QUESTIONS
OCT 14, 2015 Contact Tanya Butts at tanya.butts@novascotia.ca or
DEC 4, 2015 424-2488.
MAR 11, 2016
MAY 17, 2016 TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
QUESTIONS
Contact Tanya Butts at tanya.butts@novascotia.ca or
424-2488.
TO REGISTER OR LEARN MORE
http://novascotia.ca/psc/employeecentre/training/
25Occupational Health & Safety Courses Public Consultation, Policy Development & Program Evaluation Courses
Occupational The Duty to Consult
Health & Safety With the Mi’kmaq of
for Managers & Nova Scotia
Supervisors COURSE LENGTH: 1 day
PRICE: $75
COURSE LENGTH: 1 day As a result of Supreme Court of Canada decisions released
PRICE: free in 2004 and 2005, Provincial and Federal governments
have a duty to consult with Aboriginal peoples when
This mandatory course focuses on the roles and contemplating decisions that may adversely impact
responsibilities assigned to managers and supervisors established and asserted Aboriginal or Treaty rights. The
under the Occupational Health and Safety (OHS) Act and Office of Aboriginal Affairs is offering an intensive, one-day
the Occupational Health and Safety Corporate Policy. It training session on The Duty to Consult with the Mi’kmaq of
will provide managers and supervisors with basic health Nova Scotia. The training will include a historical overview;
and safety knowledge and skills required to do their job consultation from a legal and practical perspective;
effectively. explanation and application of the Nova Scotia Consultation
Terms of Reference; best consultation practices; and
CONTENT concludes with a hands-on, practical consultation screening
• Understand the roles and responsibilities of managers exercise on real-life cases involving consultation.
and supervisors
• Understand the OHS Act and the Internal CONTENT
Responsibility System In this course you will learn about:
• Learn how to demonstrate due diligence • Why the Province has a duty to consult the Mi’kmaq of
• Understand the key components of an effective Nova Scotia
occupational health and safety program • Who are the Mi’kmaq of Nova Scotia
• Share and discuss OHS issues and concerns with • Mi’kmaq Aboriginal and Treaty rights
other managers and supervisors • How your department is involved in consultation
• How your job may be impacted by consultation
WHO SHOULD ATTEND • How to conduct a consultation screening
This course is mandatory for managers and supervisors. • When and how to access assistance from the Nova
Scotia Office of Aboriginal Affairs
DATES WHO SHOULD ATTEND
SEP 29, 2015 Managers, policy analysts, and operational staff from
NOV 4, 2015 Provincial departments that conduct business, provide
FEB 16, 2016 approvals and decisions on activities related to natural
MAY 26, 2016 resources or lands.
QUESTIONS DATES
Contact Tanya Butts at tanya.butts@novascotia.ca or FEB 25, 2016
424-2488. MAY 13, 2016
LOCATION
TO REGISTER OR LEARN MORE
Nova Scotia Office of Aboriginal Affairs, Duke Tower, 5th
http://novascotia.ca/psc/employeecentre/training/
floor, Halifax, NS
TO REGISTER OR LEARN MORE
For course inquiries and registration please contact
OAA@gov.ns.ca or 424-7409.
Registration will begin on January 4, 2016.
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