HELPING SHAPE YOUR FUTURE PROFESSIONAL TRAINING FROM PWC'S ACADEMY
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www.pwc.com/m1/en/theacademy/about‑pwc‑academy Helping shape your future Professional training from PwC’s Academy 2014
Contents 1. About PwC 5 2. About PwC’s Academy 7 3. Why use PwC’s Academy for your training 9 4. Customised training solutions 10 5. Open training courses 12 6. Training directory 14 7. Locations 46 ‘At PwC, we measure success by our ability to create the value that our clients, our people and our communities are looking for.’ 3
‘One region, one firm, 21 offices in 12 countries, 2,750 people including 169 Partners, established in the region for over 40 years.’ 4 Helping shape your future
1. PwC – What makes us different? PwC is a global leader in providing accounting and Creating value for our clients, people and communities in a consulting services. We can help you meet any kind of changing world business or economic challenge – whether you need to find PwC helps organisations and and utilise new opportunities, manage and reduce risks, individuals create the value they’re looking for. We’re a network of firms improve your efficiency, or are seeking a new direction to in 158 countries with more than grow your business. 180,000 people who are committed to delivering quality in assurance, tax and advisory services. At PwC, we measure success by our ability to create the value that our clients, our people and our communities are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We can bring our world‑class capabilities and experience to your business goals. Our commitment: deliver value, with you, everyday Established in the Middle East for 40 years, PwC employs over 2,750 people and has 21 offices across 12 countries: Baghdad, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, the Palestinian Territories and the United Arab Emirates. Complementing our deep industry expertise and breadth of experience is our local knowledge across the Middle East region. Everyday, our people work with you to build the value you are looking for. We start by getting to know you. You do the talking, we’ll do the listening. Our tailored solutions will help you meet the challenges and opportunities of doing business in the Middle East market, and beyond. 5
‘We help organisations across the region to grow and retain their talent, providing the very best training programmes for our clients, our students and their sponsors.’ 6 Helping shape your future
2. About PwC’s Academy PwC’s Academy is the educational business of PwC. Our goal is to help improve the knowledge, skills, competence and expertise of people in finance and business; to help organisations across the region grow and retain their talent. Our foundation is our team of expert professionals who convey their wealth of knowledge and the practical experience they have gained within leading organisations around the world. PwC’s Academy is committed to Our capabilities at a glance: supporting the sustainable growth of local talent across the region. Our expanding Academy currently Finance and Financial operates across the Middle East from Accounting Reporting and six countries: UAE, Oman, Egypt, IFRS Lebanon, Qatar and Saudi Arabia. PwC’s Academy in the Middle East is part of a growing network of Academies present in over 30 countries worldwide. Tax Risk Management and Internal We offer a variety of training courses, Audit based on the best practices of PwC Global and the individual experiences of our experts. We constantly adapt our courses to meet the needs of modern business, customising them to our Board Training Fraud and clients requirements and assisting our and Corporate Forensic clients in reaching their organisational Governance training and strategic objectives. PwC’s Academy’s global network of professionals sets us apart from other providers. We communicate constantly, exchange best practice, Project PwC’s Mini‑MBA ideas and experience. We take this Management Programme knowledge and evolve our courses to meet the ever‑changing needs of modern businesses and their people in the region; this way we make sure that we are providing the very best training programmes Management International for our clients, our students and Skills Professional their sponsors. Finance and Accounting Qualifications 7
‘Our training programmes are designed to provide participants with an active and relevant learning experience...’ ‘We believe that actively engaged participants better absorb and retain their knowledge...’ 8 Helping shape your future
3. Why use PwC’s Academy for your training needs? We take time to listen, question and understand your business environment and your training needs, to help you grow and develop your talent. We then leverage the deep industry Our training programmes are designed to provide expertise, strong judgement and rich experience of our global network of participants with an active and relevant learning professionals to create the programmes experience. Our resources and methodologies include: to fit your training needs. This is how we do business, and we believe that’s why some of the region’s most iconic The use of technical Webinars brands work with PwC. You can count and subject matter on us to share our thinking, insights experts and experience to develop a fresh perspective and practical advice. We are here to help. Relevant and concise E‑learning Our training methodology course material for PwC’s Academy’s training methodology each participant and approach to transferring knowledge is constantly reviewed and updated. We ensure that we bring the most up to date teaching methods and Interactive group Mentoring – one to techniques to our courses. exercises and one and group discussions We strongly believe that actively engaged participants will absorb and retain knowledge far more successfully than those who attend lecture style courses. Where Participant led For our professional material is contextualised and presentations qualification courses; relevant to the participants’ own progress tests, experiences, understanding is mock exams, and significantly improved. personalised feedback for each student Customised case studies, business simulations and role plays 9
4. Customised training solutions Our training solutions are provided in a range of delivery formats to suit your needs. We work together with you to understand your current position, goals, objectives and training needs. We then leverage our resources, the experience and knowledge of our worldwide network of professionals, to tailor our existing products or develop new material in order to meet your training needs. 1. Listen and understand your 2. Design and develop your training needs training programme • Meet with you; understand your • We build the solution that you need in organisational goals and objectives. order to address the knowledge and skills gaps. • Assess the participants’ current competencies; identify knowledge • Customise and contextualise the and skills gaps to be addressed in learning material; working together to order to meet organisational goals. develop workshops, case studies and business simulations based on your business, to keep the material focused and in context. • Agree the delivery format and schedule. 3. Delivery of your training 4. Evaluate outcomes and programme, using the best effectiveness of your training facilitators and resources • Carry out course evaluation. • Roll‑out the training solution; manage • Review participant feedback and training delivery, administration assessment results. and logistics. • Update and adapt material to • Review the effectiveness of the maximise the outcome of future training delivery, test learning client programmes. and understanding throughout the training period. 10 Helping shape your future
‘We work together with you to understand your current position, goals, objectives and training needs.’ Customised solutions for professional qualification training When delivering professional qualification training in house for our clients, we can offer the following to maximise the performance of students in their professional exams: • Guidance in selection of suitable candidates for the qualification • Support with professional body and exam registration process • Advice on effective and efficient self‑study and time management • Progress tests to assess the understanding of key topics • Mock exams at the end of each course • Full diagnostic reports on performance and test results for both students and employers at key stages during the course • Monthly attendance report for each student • Regular one to one consultations between students and PwC’s Academy lecturers • One to one tutorial support, where required, to address students’ weaknesses 11
5. Open training courses PwC’s Academy provides open training courses throughout the MENA region. Our open courses are for all to attend; delivered by experienced trainers and subject matter experts in their field. We offer a regular programme of training courses and seminars chosen for their relevance and pertinence to current issues and market needs. Please contact your local PwC’s Academy representative for details of the open courses in your location. Our open professional qualification courses are designed and delivered by experienced lecturers. The course formats and study programmes are designed and developed in response to learners’ needs, their employers’ requirements and the demands of the professional accounting and finance bodies awarding the qualifications. Whether preparing for a professional qualification or looking to up‑skill in technical or non‑technical areas, our open courses allow participants to progress through their chosen course at the right pace and with the support and guidance of our experienced lecturers. 12 Helping shape your future
‘Our study programmes are designed and developed in response to learners’ needs and their employers’ requirements.’ 13
6. Training Directory Our directory of training courses gives an overview of PwC’s Academy’s educational offering. We understand that each client has different training needs and objectives. If you require training that does not appear in this directory contact us, we will work with you to develop the solution to meet your training needs. Finance and Accounting, Financial Reporting and IFRS Preparation and Maintenance of Accounts Finance for Non Finance Professionals Cash flow Statements – Fundamentals Cash Flow Statements – Advanced Financial Statement Analysis – Fundamentals Financial Statement Analysis – Advanced Budgeting – Fundamentals Budgeting – Advanced Consolidation – Fundamentals Consolidation – Advanced Oil and Gas Accounting – Fundamentals Excel and Financial Modeling An Introduction to Valuations and Capital Budgeting Annual IFRS Update Seminar Introduction to IFRS IFRS Advanced Oil and Gas Accounting IFRS Technical Training Risk Management and Internal Audit Internal Audit Fundamentals Internal Audit Methodology and Practice Risk Based Audit Planning Statistical Sampling for Auditors An Introduction to Controls Self‑Assessment COSO Based Internal Audit Soft Skills for Internal Auditors Computer Assisted Audit Techniques The Internal Auditor – Dealing with Fraud Enterprise Risk Management Cyber Security for the Board Cyber Security for Internal Audit Cyber Resilience Exercise 14 Helping shape your future
Board Training and Corporate Governance Introduction to Corporate Governance Company Performance – Effective Monitoring and Review Effective Board Dynamics Risk Management and Fraud Prevention Update for Audit Committees Regulatory Framework Board Effectiveness Fraud and Forensic Anti‑Bribery & Anti‑Corruption Anti Money Laundering Fraud Awareness and Prevention Initial and Advanced Management of Fraud Applying Forensic Technology in Prevention, Detection and Response to Fraud Difference between Fraud Investigation and conducting an Internal Audit Project Project Management Project Management – Fundamentals Project Management – Intermediate Project Management – Accounting and Finance PwC’s Mini MBA Programme PwC’s Mini MBA Programme Management Skills PwC’s Professional Skills Certificate Practical Problem Solving and Decision Making Professional Management Skills Professional Presentation Skills Professional Communication Skills Finance and accounting Leadership and Teambuilding Training Directory Leading Teams Managing Change Influencing and Negotiation Skills Cross Cultural Awareness Coaching and Feedback Time Management Conflict Management Train the Trainer International Professional Finance and Accounting Qualifications Association of Chartered Certified Accountants (ACCA) Foundation in Accountancy (FIA) ACCA Diploma in IFRS Certified Public Accountant (CPA) Chartered Financial Analyst® (CFA®) Claritas Investment Certificate® Certified Management Accountant® (CMA®) Certified Internal Auditor (CIA) CIMA Diploma in Performance Management. (Arabic) ICAEW Accounting Skills Certificate 15
Finance and accounting Preparation and For those with little or no formal accountancy training, who work in an 5 – 7 days Maintenance of accounts function and are expected to use or understand the mechanics of Accounts (Introductory double entry bookkeeping. Bookkeeping) This course will provide participants with a sound understanding of: • What makes up the Financial Statements of an organisation • The purpose of financial accounting • The detailed techniques of recording accounting entries (double entry bookkeeping) • The maintenance of accounting records • How a set of accounting records are closed • How the financial statements (statement of income and expenditure and statement of financial position) are prepared from the accounting records Participants will practice bookkeeping techniques through classroom exercises, business games and workshops, and will gain an understanding of how financial statements are prepared from these records. Finance for Non Finance For individuals with little or no formal accountancy training who need an 2 days Professionals understanding of finance and its impact on their business. The objective of this course is to give participants a clear overview of: • The role of finance • Different sources of finance • Statement of income and expenditure and statement of financial position • Financial statement analysis • The importance of working capital management • Budgeting • Investment appraisal Using practical examples and case studies, this course enhances the participants’ confidence to engage with finance professionals and understand better how their role impacts on the finance function and the financial performance of their organisation. Cash flow statements – For finance, accounting and audit practitioners who are required to 1 day Fundamentals prepare accounts and cash flow statements. The objective of this course is to give participants a clear overview of: • The cash flow statement, its scope and application, and existing requirements • How to prepare the cash flow statement for an entity • Analysis of cash flow statements This workshop will give the audience the opportunity to practice, with examples, the fundamental techniques in preparing cash flow statements for single entities. A wide range of industries (including trading, financial services and insurance) will be covered. Participants will also apply the knowledge learned during the course to analyse a company’s performance through its cash flows. 16 Helping shape your future
Cash Flow Statements – For CFOs, finance managers, heads of finance departments, accounting 1 day Advanced and audit practitioners who prepare accounts and cash flow statements, and wish to practice the preparation of more advanced and complex cash flows. Participants will learn the techniques involved in preparing: • Consolidated statements of cash flows • Statements of cash flows including foreign operations • Detailed analysis of cash flow statements The participants will learn the techniques involved in preparing consolidated statement of cash flows and the complexities of involving the translation of a foreign subsidiary. They will also apply the knowledge learned during the course to analyse a company’s performance through its cash flows. Financial Statement For experienced accountants who may have theoretical knowledge of 1 day Analysis – Fundamentals financial statement analysis, but have little analysis experience. This course will introduce participants to the critical analysis of: • The statement of financial position • Statement of income and expenditure • The cash flow statement • Using ratios and other techniques in order to assess a company’s performance Participants will leave the course with an understanding of how to make informed business decisions based on their analysis. They will learn how to use analysis tools and techniques and key financial ratios, and how to interpret their findings. Financial Statement For professionals who use financial statements to make business and/or 2 days Analysis – Advanced investment decisions. Finance and accounting This course will cover the following topics, including how these impact on Training Directory the meaning and interpretation of financial statements: • The key uses and limitations of financial statement analysis • The impact of different accounting policies • Accounting estimates and off balance sheet financing • Analysis and interpretation of a company’s performance • Assessing the quality of reported earnings • “Creative accounting” scandals • Analysis of past financial performance • Areas of focus – SOCI and SOFP • Cash flow analysis – importance of CFS for financial statement analysis Participants will improve their financial statement analysis skills, will feel more confident in their ability to comment on business activities and performance, and to analyse financial health for management and forecasting purposes. These skills and technical knowledge will be put into practice throughout the course using interactive examples and case studies, putting the theory and techniques into context. 17
Budgeting – For professionals who are familiar with financial information and who 2 days Fundamentals want to improve their comprehension of the budgeting process and budgetary control. Participants will learn the fundamentals of budgeting: • Why businesses prepare budgets and plans (and the difference between these) • The budgeting process • Types of budgets • The importance of assigning responsibility for budgets • Budgeting terminology • The computation and analysis of budget variances Participants will gain an insight into how the budgeting process fits into the strategic objectives of an organisation, this course will equip them with the necessary tools and skills to prepare and monitor budgets effectively. Budgeting – Advanced For management accountants and business unit and corporate managers 1 day with responsibility for budget preparation and management. This course covers strategic planning, management control and operational or task control. Participants will: • Gain an understanding of the budgetary framework and controls • Understand cash flow forecasting and the preparation of the operating statement • Recap basic principles on the budgetary framework and budgetary control • Complete a full budget preparation exercise including budgeting for; sales, production, material usage, purchases, labour cost, machine utilisation, production cost, budgeted income statement and budgeted balance sheet • Consider budget sensitivity analysis and carry out a sensitivity analysis exercise • Learn about fixed and flexible budgets and prepare a flexible budget • Learn about the cash budget Participants will cover the key issues and considerations surrounding the preparation and use of budgets and gain an understanding of why budgets are core to an organisation’s planning and control framework. Consolidation – For accountants with experience of preparing accounts for a single 1 day Fundamentals entity, but who require an understanding of the techniques of preparing consolidated group accounts. This course will introduce: • The circumstances under which a company may be required to prepare consolidated financial statements • The fundamental rules and techniques for preparing consolidated accounts • The presentation of consolidated accounts, and related disclosure requirements in accordance with IFRS With numerous technical examples to demonstrate and practice consolidation techniques, this course will give participants the skills they need to prepare and review consolidated financial statements. 18 Helping shape your future
Consolidation – Advanced For CFOs, finance managers, heads of consolidation, and accounting and 1 day audit practitioners who prepare consolidated accounts. Participants will be given the technical support and guidance to practice the techniques of accounting for: • Consolidated equity and goodwill • Currency translation differences in relation to foreign subsidiary • The purchase of shares from non‑controlling interest • Sales of shares to non‑controlling interest • Cash flows from investing and financing activities • Consolidation in a vertical group • The impact of fair value adjustments, financial instruments and non‑cash purchase consideration This workshop will provide the audience with detailed technical guidance on the above matters, and the opportunity to practice the techniques learned, giving the participants the skills required for the preparation of complex consolidated accounts. Oil and Gas Accounting – For accountants who are new to the accounting function in the oil and gas 4 days Fundamentals industry and require an understanding of the accounting considerations and techniques specific to this industry. (Participants on this course would be expected to have sound accounts preparation knowledge and experience.) This course gives participants an overview of: • The financial statements of oil and gas companies • The organisation of the accounting function • Introduction to accounting for exploration costs • Review of the drilling and the completion process • Accounting for production costs and joint operations • Understand reserves and resources from a measurement and classification perspective Participants will leave this course able to apply their accounting knowledge Finance and accounting and skills to the specifics of accounting, reporting and reviewing the Training Directory performance of businesses involved in oil and gas exploration and production activities. Excel and Financial For accounting professionals with an understanding of accounting and 2 days Modeling financial information and basic Excel skills, who wish to use Excel efficiently for accounting and financial modelling purposes. This course covers key excel and financial modelling techniques including Presentable worksheet styles • Presentable worksheet styles • Excel shortcuts • Designing models • Sensitivity analysis • The use of macros Participants will be taught key Excel and financial modelling tips, designed to enhance their skills in creating excel models which are accurate, auditable, and presented appropriately for the information user. 19
An Introduction to For professionals, analysts and graduates who wish to improve their 2 days Valuations and Capital understanding of how valuations are carried out in practice, and the Budgeting challenges faced in capital budgeting. Participants will leave the course with a clear understanding of: • Methodologies and approaches to business valuations • Different types of models and when to use them • The analytical challenges of appraising different projects • The major investment tools and their functions in practice • The differences and utility of valuation methods used in the market and how to improve the reliability of estimates Upon completion of this course participants will have a firm comprehension of how to construct and assess capital budgeting models. This understanding will empower participants within the capital budgeting process and enable them to craft value creating solutions for their organisation. Annual IFRS update For senior finance executives, finance directors, finance managers, 1 day seminar internal and external auditors. PwC’s one day annual IFRS update seminar, delivered throughout the MENA region, covers recent changes, proposed amendments and developments in key accounting standards. Case studies and worked examples to provide a technical overview and demonstrate the practical application of the standards and their impact on entities across different industry sectors. The seminars are delivered by PwC’s Partners and other senior subject matter experts; each presenter has a wide range of experience and expertise in the challenges of adopting these standards and their technical application. This is an invaluable event for finance executives and their teams from all industry sectors. Introduction to IFRS For experienced, or qualified accountants with little previous knowledge of 2 days International Financial Reporting Standards. This course provides an overview of IFRS, giving participants the core understanding and skills in the requirements and application of accounting standards as prescribed by the IASB. This interactive course, will guide the participants through topics including presentation of the financial statements, accounting policies and estimates, recognition of assets and liabilities, earnings per share, and consolidation of financial statements, providing guidance on meeting current accounting rules and financial reporting requirements. 20 Helping shape your future
IFRS Advanced Oil and For experienced accountants working in the oil and gas industry wishing 3 days Gas Accounting to gain deeper knowledge of the application of IFRS in the oil and gas industry. Participants will be given technical support and guidance on: • Reviewing the principles of successful efforts of accounting • Dealing with pre‑licence expenditures • Exploration • Appraisal expenditures, impairment and reserves • Development lease accounting • Development expenditures, unitisations, risk sharing arrangements • Development business combinations, decommissioning, impairments • Production expenditures, revenue, DD&A • Closure decommissioning • The Carbon Footprint – emissions trading schemes • Hedging your Bets – financial instruments within E&P • Key differences between IFRS and US GAAP Participants will leave this course equipped to prepare, review and analyse the financial records of an oil and gas company; with an understanding of the financial reporting standards and regulation applicable to entities in the industry. IFRS technical training For experienced accountants who are familiar with IFRS (or who have 1–2 attended the course “Introduction to IFRS”) with a need to improve their hours per technical understanding, and the practical application, of a specific IFRS. standard PwC’s Academy offers training sessions to cover the technical application of each IFRS. Each training session will run for 1 to 2 hours. Please contact your local Academy if you would like a bespoke IFRS training package to be developed for your staff, including customised examples and case studies and covering the IFRS most relevant to your business. Finance and accounting Training Directory 21
Internal Audit And Risk Management Internal Audit For individuals new to internal audit, including new starters and guest 4 days Fundamentals auditors from different technical backgrounds. This course is suitable as induction training for new starters in the internal audit function of an organisation. This course covers: • Corporate governance • The internal audit lifecycle • Basic concepts of audit strategy • Risk and control procedures • Testing and root cause analysis This course is delivered using case studies, role plays and practical examples to allow the participants to apply their knowledge and bring the internal audit to life. Internal Audit Designed for those working within an internal audit department, this course 4 days Methodology and Practice helps participants to implement a comprehensive methodology for delivering internal audit work in full compliance with the International Standards of Internal Audit (IPPF). This comprehensive course covers: • Internal audit strategy • Identification, measurement and assessment of risk • Audit planning • Audit evidence • The audit report • Audit follow up • Quality assurance in internal audit After completing this course, participants will be able to assess risk properly and plan and execute internal audit in full compliance with IPPF. They will be able to produce the documentation and carry out the follow up necessary to ensure that maximum value is added to the organisation. Risk Based Audit Planning For participants already within an internal audit department who wish to 1 day (RBIA) initiate risk based auditing in their organisations or to improve their current internal audit processes. This course covers: • The key principles of risk based auditing • Assurance frameworks • Assessment of an organisation’s risk maturity (risk management, strategies, registers) and their impact on the audit approach • Developing a RBIA plan, key considerations and the scope of work • Individual audit assignments Participants will be able to articulate the concepts of risk based auditing, assess their organisation’s risk maturity and understand the consequences of differing risk apetites on the internal audit plans. Participants will also understand how to plan audit assignments using a risk based methodology. 22 Helping shape your future
Statistical Sampling for For internal audit professionals who require an understanding of the 2 days Auditors principles of statistical sampling and its relevance to the internal audit. This course gives participants an understanding of: • Principles of statistics and sampling • Risks associated with sampling • Sampling plans • Sample selection techniques Using case studies and exercises, this course shows participants clearly, how sampling impacts on the effectiveness and quality of audit work. Participants will become familiar with different sampling techniques, and be able to choose the most appropriate technique under different circumstances. An Introduction to This course is for managers and work teams directly involved in business units, 2 days Controls Self‑Assessment functions or processes who wish to participate in assessing the organisations risk management and control processes. This course will help participants to: • Understand and implement Controls Self‑Assessment (CSA) in their organisation • Understand the approaches taken in CSA, including workshops, surveys, management information and analysis • Function effectively in group decision making with regard to the control environment, and its effectiveness • Work collaboratively with internal audit to assess and manage the risk environment • Adopt CSA techniques, and be an effective facilitator in a CSA workshop Participants will leave this course with an understanding of the benefit of self‑assessment in the management of risk. They will have the knowledge to assess the functionality and effectiveness of existing internal controls and procedures in their organisation, determine whether these meet organisational objectives and design and implement a CSA approach in their organisation. Internal Audit And Risk Training Directory COSO Based Internal For internal audit managers and above, this course helps participants to 2 days Audit familiarise and implement a COSO approach to delivering internal audit Management services. (For banking and financial services clients, BASEL III requirements are also covered, and the interrelationship of the frameworks explored.) Participants will learn: • The role and evolution of international frameworks • Key requirements of COSO (and BASEL III) • Implementing COSO including: • key steps • pitfalls • the planning stage • fieldwork • Effective communication of results and follow up After completing the course, participants will understand the function of international frameworks, identify how international frameworks may be introduced in internal audit methodology, and adapt an existing approach to COSO (and BASEL III) requirements. 23
Soft Skills for Internal For internal auditors, up to senior manager level, who need an introduction to, or 2 days Auditors a refresher course on, the essential interpersonal skills of the internal auditor. Participants will learn: • Interview styles and techniques • How and why conflict occurs and how to manage it • Effective ways to negotiate and influence • Different techniques to develop assertiveness As part of this course participants will be able to identify and refine their own effective personal style through group work, role plays and feedback. Computer Assisted Audit For individuals in the internal or external audit function who require an 2 days Techniques (CAATs) introduction to audit testing using CAAT’s. This course introduces the most modern techniques and how to implement them in practice and includes: • Available audit techniques • Advantages of CAATs • Managing data • Test data generation,integrated testing, facility, tracing, tagging and mapping • Familiarisation with a CAAT’s tool (IDEA) Participants will also consider the use of techniques in different IT environments and how to carry out the audit of large amounts of data in the most efficient and effective manner. The Internal Auditor – For internal and external auditors who require an introduction to dealing with 2 days Dealing with Fraud the prevention, detection and investigation of fraud or suspected fraud. This course will have a very practical focus and will include case studies. Participants will learn: • Fundamental principles for fraud management • The role of internal audit in managing fraud • Demystifying red flags • Types of fraud • Building the fraud map of your organisation • Detecting fraud in the organisation • Investigating fraud cases Participants will develop an understanding of their responsibilities in the prevention, detection and investigation of fraud. Participants will become familiar with the signs or information that warrants their additional attention, they will develop an awareness of techniques to enhance fraud detection, and understand the appropriate audit work and documentation required to substantiate audit findings, allowing them to substantiate and report their findings with clarity. Enterprise Risk For executives, internal auditors and governance personnel who are 2 days Management (ERM) responsible for managing the risk landscape of their organisation. This course will assist individuals in the development of expertise to identify and assess risk, and introduce frameworks to help build effective risk management policies, systems and procedures. The topics covered will include: • The need for risk management • Emerging threats and opportunities • Risk management frameworks • The use of IT in risk management • Risk ownership • The risk management process • Risk assessment • Reporting and monitoring risk Using case studies and business simulations, this course will equip participants with techniques and skills to identify and manage their risk environment, and make effective business decisions. 24 Helping shape your future
Cyber Security and Resilience Cyber Security for For Board members, or those preparing for membership, this course provides 1 day the Board an overview of cyber security, threats and business impacts, and the Board level (An introduction for responsibilities for managing risk. executives) It will cover: • The evolving cyber landscape, including threats and business challenges in the Middle East • Implementation of cyber security best practice and emerging regulations • Cyber security governance and its relation to corporate governance • Board level responsibilities This is an interactive course, including case studies of several recent regional cyber breaches as well as examples of where cyber security implementation has worked, creating discussion and drawing on experience of participants and PwC’s experts. Cyber Security for For internal auditors who require an understanding of cyber related risks. 2 days Internal Audit (an The course will introduce participants an introduction to the cyber landscape and introduction) an understanding of: • Cyber and information security threats, vulnerabilities and risks • The emerging regulatory requirements and best practices for managing cyber risks • The business impact of cyber • How to audit for cyber risks: options and their strengths and limitations This is a fully interactive course, which will include real‑life case studies from the region throughout. After completion of the course, participants will have a good understanding of cyber security issues and how internal audit teams should apply this in their workplace. Cyber Resilience Exercise For senior decision makers within an organisation to help them understand how 1 day (a simulated scenario) to deal with a cyber attack. Participants will role play as decision makers within a fictitious company affected by a large scale cyber‑attack. Participants will be able to: • Raise awareness of cyber‑crime at senior management level • Raise awareness of the potential business impacts of cyber‑crime outside of technology and IT • Practice decision making during a cyber‑crisis scenario • Familiarise teams with the types of challenges, roles and responsibilities Internal Audit And Risk during a cyber‑crisis incident Training Directory • Learn about the lifecycle of a cyber‑incident and the phases for its managements Management This course is delivered as a facilitated and phased exercise. Multi‑media injections are provided for a sense of reality. This exercise has both internal and external pressures, notably from staff, customers and the media. This course can be tailored for any organisation to test the cyber‑resilience readiness. 25
Board Training and Corporate Governance Introduction to Corporate For existing and potential Board members, senior executives in governance, 2 days Governance internal audit, risk, investor relations and company secretarial functions. This course looks at best practice in all key areas of Corporate Governance, including: • Current state and direction of best practice in Corporate Governance (international and local trends) • Roles and responsibilities of directors and senior officers • Compliance with regulations • Implementation of best practice within an organisation • How to analyse and manage risk, and implement appropriate control frameworks An interactive course, including case studies on several key corporates which have successfully implemented corporate governance procedures and others which have not been successful, creating discussion and drawing upon the experience of the participants and PwC’s experts with their combined wealth of experience. Company Performance – For Board members, or those preparing for membership, this course covers 1 day Effective Monitoring and the responsibility of the Board in the review of a company’s performance, Review covering the following topics: • Effective Board packs • Preparation of Board information • Board reporting processes • Reporting formats • Dashboards and electronic solutions This course will help participants to develop an understanding of the key policies, practices and reporting practices which support the Board’s information and decision making requirements. It will also build an awareness of the integration of management and control functions with the Board’s delegations and responsibilities. Effective Board Dynamics For Board members, or those preparing for membership, this course covers 1 day the key features of an effective Board, how to maintain a culture of trust, respect and open dialogue in order to maintain strong Board performance. Topics covered include: • Features of an effective Board • Roles of the key players • Composition and succession • Induction and mentoring • Collegiality and creative tension • Guidelines to assist Board effectiveness (FRC, etc.) • Processes and policies • Support functions • Decision making and dilemmas • Dealing with dysfunctional behaviours • Ethics and types of power • Strategies and agreed practices for Board behaviour Using a blend of facilitator led discussion, role plays and case studies, this interactive course demonstrates the impact that Board dynamics and behaviours can have on an organisation’s success, and considers the characteristics of an effective Board. 26 Helping shape your future
Risk management and For Board members, or those preparing for membership, providing 1 day Fraud Prevention participants with an opportunity to discuss approaches to and opinions on successful risk management strategies, and will cover: • Risk reporting frameworks (including ISO31000) • Risk tools suitable for Boards (risk maps, dashboards, committee reporting) • Linking of risk with controls frameworks – including compliance, audit, operational and delegations (including committees and management) • Fraud prevention • Fraud escalation and reporting issues, including whistleblowing and regulatory developments (external reporting, monetary incentives) • Fraud programs and budgeting • Role of the risk and governance officers in fraud frameworks The course will help participants to focus upon the Board’s responsibility for risk appetite and monitoring, providing awareness of how risk is defined and reported to the Board, the various aspects which impact upon Board decisions regarding or incorporating risk, and methods by which the Board monitors risk. An awareness of the issues regarding key players in risk control will be developed. Update for Audit For internal audit committee members, senior managers and executives, 1 day Committees this update covers significant corporate governance developments corporate reporting and technical accounting developments impacting the audit committee and its remit including common themes that continue to emerge from the regulators, considering recent developments in: • Corporate governance developments impacting the Board and audit committee • Latest developments in corporate reporting • Current and emerging reporting practices • Areas of focus for the regulators • Developments in IFRS Board Training and Corporate Essential for participants wishing to keep up to date with developments in this field. Training Directory Regulatory framework For Board members, or those preparing for membership, providing: ½ day Governance • An introduction to the five OECD elements of corporate governance and the IFC guidelines • Local corporate governance codes • Local regulatory issues related to corporate governance such as director duties under company law, reporting requirements, corporate and personal data protection, electronic communication, etc. • Reference to other extra‑territorial laws such as the UK Bribery Act and FCPA, which can affect group entities and Board liability Participants will gain an awareness of the internationally accepted “building blocks” for corporate governance frameworks, and how companies can use these common themes to develop an understandable, consistent and sustainable system. They will also develop an understanding of which components are selected by regulators to apply to their market participants and how these can affect international business. 27
Board Effectiveness For Board members, or those preparing for membership, this course covers 1 day key factors that contribute to Board effectiveness, including how to measure effectiveness and lessons learned. This course will cover the importance of: • Strong leadership, clear purpose, appropriate composition and size and a good balance between cohesion and challenge • Appropriate decision‑making • Access to high quality information • Good secretarial and administrative support • Effective Boardroom behaviours including what makes an effective non‑executive Director • Individual members/whole Board considerations • Board effectiveness reviews including an objective discussion of internal versus external reviews • The review process to be followed and topics to be covered • Emerging best practices in reporting Participants will leave this course with a clear understanding of the roles and responsibilities of the Board, and why continual review of board performance is crucial to the ongoing success of the organisation. 28 Helping shape your future
Fraud and Forensic Anti‑Bribery & For individuals working for or representing entities subject to the Foreign 2 days Anti‑Corruption (FCPA Corrupt Practices Act (“FCPA”) or UK Bribery Act. / UK Bribery Act / Local Regulations) This course covers the following topics: • FCPA – Key areas of the FCPA • U.K. Bribery Act 2010 – Key areas of U.K. Bribery Act 2010 regulations • Local Anti‑Bribery and Corruption Laws and Regulations • Anti‑Bribery matters relating to travel, entertainment, gifts and similar payments • Anti‑corruption trends and legislation • Enforcement Actions and Trends (including reporting of potential bribery and corruption violations.) • Compliance Standards • (Optional – your organisation’s specific policies on Anti‑Bribery and Corruption) Participants will leave this course with an understanding of the fundamental provisions of the FCPA and other applicable bribery and corruption laws and regulations and an ability to distinguish between permitted and prohibited transactions. They will have the confidence to respond appropriately to “red flags” of possible bribery and corruption violations. Anti Money Laundering For individuals responsible for, or with a desire to enhance their knowledge 2 days in, Anti‑Money Laundering (AML) programmes, fraud risk and economic crime. Regulators or consultants working in the financial services sector. This course will cover: • Introduction to money laundering, the mechanics, current trends and international perspectives • Local initiatives in combating money laundering activities. • AML legislation – overview of key areas • Law enforcement • AML risks associated with specific industries (including banking, insurance, and telecommunication.) Training Directory Fraud and Forensic • Compliance requirements (including appointment of MLRO/AML officers, customer identification requirements, suspicious transactions monitoring and reporting.) • Awareness training and record keeping • Criminalisation of money laundering, civil and criminal liabilities for non‑compliance Participants will leave this course with an understanding of the Mechanics of AML, the key areas of AML legislation and the impact of non‑compliance with AML policies and regulations. 29
Fraud Awareness and For staff who need an awareness of the risk of economic crime, including 2 – 3 days Prevention risk assurance, internal audit and fraud prevention employees. This course introduces participants to: • The definition of fraud • Global problems and regional issues • Types of fraud with a focus on: corruption, asset misappropriation and financial misstatement. • The Fraud Triangle • Indicators of fraud • Anti‑Bribery and corruption related regulations • Key elements of prevention – anti‑fraud strategies, policies and procedures • Detection – how to discover fraud? The role of communication and reporting channels and detection tools Participants will leave the course understanding what fraud is, its indicators and the impact of fraud within an organisation. They will be equipped with knowledge and tools that can be implemented to prevent and detect fraud. Initial and Advanced For those individuals who are tasked with the management of investigations 1 – 2 days Management of Fraud of fraud. This course will help participants develop the skills required to manage a fraud investigation, covering topics including: • Methods of investigations • Interview techniques • Gathering and management of evidence • Oversight by the organisation’s leadership • Direction by outside Counsel • Investigation tools including forensic technology and intelligence • Reporting findings to management and other relevant entities At the end of the training participants will be able to effectively manage a fraud investigation. They will have been introduced to leading practices in conducting interviews, collecting and managing evidence and writing reports on factual findings. Participants will also learn the significant differences between conducting investigations and conducting an internal audit project. 30 Helping shape your future
Applying Forensic For individuals working in internal audit, risk assurance and compliance and 1 – 3 days Technology in prevention, investigation departments. detection and response to fraud This course covers the use of technology to enhance the efficiency of fraud control and investigation, covering techniques including: • Data analytics • Mobile Forensics • Network Forensics • RAM/Volatile Forensics • Internet Forensics Participants will leave this course with knowledge of the industry leading methodologies and practices in the use of forensic technology. Difference between This course is ideal for internal auditors who may be required to conduct 1 day Fraud Investigation and fraud investigations. conducting an Internal Audit Project This course will enable participants to: • Appreciate the interaction of internal audit and forensic investigations • Understand how fraud examiners and internal audit professionals team up to prevent and investigate economic crime • Understand areas such as purposes of investigations, stakeholders, scope, use of techniques, interaction with lawyers and law enforcement agencies and reporting At the end of the training participants will be able to understand and distinguish between an internal audit and fraud investigation, and the importance of each role in an organisation. Training Directory Fraud and Forensic 31
Project Management Project Management – For individuals new to project management and project planning, with no 2 days Fundamentals prior formal project management experience or training. This course will introduce participants to the following: • The project management process • Project management terminology • Key components of a successful project plan • Common reasons why projects succeed or fail • The project life‑cycle • Project governance Participants will leave this course with an understanding of the principles of successful project management, and the skills which can be implemented in their project management role in the workplace. Project Management – For project professionals and project team leaders with some experience 3 days Intermediate in project management. This course will enhance capability in project management, review and control. This course will look in detail at: • Preparation of project plans • Identifying outcomes and risks • Human resource management; selecting, briefing and managing the project team • Monitoring project progress, delivering results • Identifying and responding to problems, effective decision making, and updating the project plan • Communicating with stakeholders; understanding their objectives and presenting results Using interactive case studies, group discussions and real life examples, participants will refine their project management skills and their ability to communicate project progress and results to stakeholders. They will also benefit from improved decision making, greater personal effectiveness and an increased ability to manage project teams effectively to achieve project and organisational goals. 32 Helping shape your future
Project Management Project Management – For project managers, leaders and team members with little knowledge or 2 days Accounting and Finance experience of corporate accounting and project accounting and finance. This course will improve the participant’s understanding of: • Why businesses take on projects – long term corporate objectives • Determining the long term profitability of a project and defining expected and minimum acceptable outcomes using techniques including: • Return on Investment (ROI) • Net Present Values (NPV) • Break even analysis • Internal rate of return (IRR) • Sensitivity analysis • The financial and budget cycles of a business • Forecasting project costs and aligning project requirements with corporate financial objectives • The differences between project cash flows and project profitability • Cash flow management • Monitoring of project financial performance, dealing with unexpected expenses and changes in project funding plans Using simulated case studies and interactive examples, the participant will gain a greater understanding of the measurement of the financial and economic value of projects, and its contribution to organisational objectives. They will also better understand how to manage project funding requirements in line with organisational financial resources. Project Management Training Directory 33
Mini MBA Programme PwC’s Mini MBA PwC’s acclaimed Mini MBA programme is for current or aspiring managers, 9 modules Programme seasoned or budding entrepreneurs who wish to gain the business skills (100 provided by a traditional MBA programme, without incurring the time and hours) costs of a full time programme. Today’s businesses require managers and leaders who have specialised skills which they are able to use in synergy within the larger organisational structure. PwC’s Mini MBA comprises of 9 specially designed modules carefully chosen to provide a systematic framework and clear structure for understanding organisations. We have developed a unique mapping technique to link the modules and create a successful business strategy. Business Breakdown and Map Corporate and Business Strategy People Management 12 hours of training 12 hours of training 12 hours of training • Vision and mission statement • Critical success factors • HR as a strategic partners • Stakeholder analysis • External and internal analysis • The HR cycle • Corporate governance • Strategies for innovation • Motivation • Business mapping (introduction) • Forecasting • Internal culture Management Skills Marketing Leadership and Negotiation 12 hours of training 12 hours of training 12 hours of training • Time / Stress Management • Marketing overview • Leadership vs management • Effective Communication • The marketing mix • Emotional Intelligence • Teambuilding • Branding • Leadership styles • Negotiation skills • CRM • Action based leadership Accounting and Financial Project Management and Linking it all together Management Business Processes 12 hours of training 12 hours of training 18 hours of training • Purpose of financial strategy • Project Management methodologies • Conclusion to business mapping • Financial statement analysis • The project life cycle • Introduction to the case study • Budgeting • Business operations • Risk Management • Quality issues The programme has a focus on practical examples and case studies, giving the participants the confidence to apply their learning in the workplace. Participants who successfully complete all modules will be awarded PwC’s Mini MBA. 34 Helping shape your future
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