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February 2020 | £5.50 BTME 2020 Whether to shout about their achievements or provide support to those in need, our annual exhibition was defined by BIGGA members who are willing to communicate Just OUTSTANDING BIGGA AWARDS Hazel Grove’s Michael Davie headlined BIGGA’s annual awards ceremony after working tirelessly to support greenkeepers across the country IN THIS ISSUE: Stress: stepping away from the edge | Camberley Heath: course photography | Lamlash: meet the other Jim McKenzie | How to train: best practices for training your team | Insight: using light to manage shade
///////////////////////////////////////////////////////////////////////////////////////////////////////////////// Welcome | From your association WE’rE DEliGhtED BIGGA Patron Sir Michael Bonallack, OBE BIGGA President Colin Webber BIGGA Chairman Scott Reeves Welcome with the quality of cut BIGGA Vice President Gordon Moir BIGGA Board Members Stuart Taylor (Vice Chairman), Anthony McGeough, Andrew Laing, Tom Smith, Steve Lloyd, Chris Sealey and Richard Whyman BIGGA Chief Executive Officer Jim Croxton | jim.croxton@bigga.co.uk Head of Finance and Operations back-up and the Steve Wragg | steve@bigga.co.uk Head of Membership Services Tracey Maddison | traceymaddison@bigga.co.uk Contact Us BIGGA House, Aldwark, Alne, York, YO61 1UF info@bigga.co.uk | www.bigga.org.uk Tel – 01347 833 800 The official monthly magazine of the British and International Golf Greenkeepers WE GEt Association Limited. Editorial Editor BTME 2020 saw the inaugural BTME Early Bird Run sponsored by Syngenta. Karl Hansell Tel – 01347 833 829 karl@bigga.co.uk When hosting a major event strong indication that the a @karlhansell DaviD Daly, Golf Course Superintendent such as BTME, there will nightlife is only one facet to Hogs Head golf Club inevitably be some the show. Production Design & Artwork trepidation as we rely on From CALM who supported Jacobsen. Built for your success Production countless moving parts to fit the run to Andy’s Man Club Libbie Waddleton Tel – 01347 833 817 together seamlessly. who returned to the BIGGA libbie@bigga.co.uk BTME is our opportunity to Stand, one sad element that showcase ourselves to the turf recurred throughout the show Sales management world and once was the shadow of stress and Business again everyone associated Chief Executive Jim Croxton mental health. The Development Manager Lauren Frazer with BIGGA did themselves recognition of BIGGA Award Tel – 01347 833 832 lauren@bigga.co.uk extremely proud. Golf clubs winner Mick Davie for his a @Lauren_BIGGA This was an event where support of greenkeepers, the Business we acknowledged the understand kind words of our former challenges that we face with president Chris Sheehan and Development Executive Gavin Rees Tel – 01347 833 810 open eyes. We understood that to survive, the general discussions the difficulties we must around the place suggest the gavin@bigga.co.uk overcome and we armed they must have causes aren’t yet going away. Printing ourselves with the tools that educated staff However, the important we will require to achieve this. thing is we’re talking about Warners Midlands Plc, The Maltings, Manor Lane, Bourne, Lincolnshire PE10 9PH There may be some way must have engaged and these matters openly and that Tel – 01778 391 000 yet to travel, but there were educated staff. means we’re a step closer to Contents may not be reprinted or otherwise reproduced without written permission. definite signs of progress. These staff will be better fixing these problems, which Return postage must accompany all materials submitted if return is requested. No I was pleased that when equipped to progress their is heartening. responsibility can be assumed for unsolicited materials. The right is reserved to edit visiting the Queen’s Suite and careers and as they do so, It was a great thrill to speak submissions before publication. the other Continue to Learn they’ll spread that culture of to so many people, whether Although every care will be taken, no venues, I spotted a number of professional development exhibitors, visitors or BIGGA responsibility is accepted for loss of manuscripts, photographs or artwork. Opinions new faces. There seemed to even wider. staff, who were attending their From breathtaking performance and a drive expressed are not necessarily those of the be a larger number of people The BTME Early Bird 5k first BTME. Many were Association, and no responsibility is accepted to innovate, to people and support you know for such content, advertising or product who were taking part in Run certainly won’t have been gobsmacked about what the you can trust, everything we do is built for information that August appear. Circulation is by subscription. Subscription rate: UK £50 per Continue to Learn for the first for everyone, I must confess I exhibition offers the industry. your success. year, Europe and Eire £65, Rest of the World time because their clubs were didn’t manage to do it! But May I say a final thanks to £95. The magazine is also distributed to BIGGA Experience what complete dedication feels members, golf clubs, local authorities, the turf industry, libraries and central government. actively encouraging them to more than 100 people turned the exhibitors for supporting like. Experience Jacobsen. get involved. This isn’t out and had a great time. the event, the visitors for universal, but I’m thrilled that Harrogate’s legendary attending and to our awesome > Book a test drive now at: we’re clearly making progress hospitality is a key part of the team for making me incredibly jacobsenbuilt.com ISSN: 0961– 6977 © 2020 British and International Golf and golf clubs understand BTME experience, but the proud with their tireless efforts Greenkeepers Association Limited that if they are to survive, they turnout for the run was a all week. @BIGGALtd | February 2020 | Greenkeeper International | 3
From your association | What’s inside ///////////////////////////////////////////////////////////////////////////////////////////////////////////// ///////////////////////////////////////////////////////////////////////////////////////////////////////////// What’s inside | From your association WHAT’S INSIDE… Editor’s With thanks to Notes our contributors Each month Greenkeeper International is Greenkeeper put together with the help of our industry International contributors. This month we have editor, Karl Hansell features from: And just like that, BTME was gone in the John Ross MG blink of an eye. Stress is a natural For the BIGGA staff, BTME is our Open reaction to the Championship. We gradually build up pressures we face, momentum throughout the year and the but John explains weeks preceding the exhibition are a blur how better work of meetings as we try to make sure practices will everything is organised and no stone is relieve the strain left unturned. Like many of you, BTME is one of the highlights of my year. A huge amount of Ross Jones work goes into the hosting of the event Camberley and putting this magazine together in the Heath is one of week immediately afterwards is always a the country’s strain for the GI team. But at the same BIGGA Photographic Calendar 2020: most photogenic time, BTME never fails to remind me how February’s image was taken at courses and Ross lucky I am to work in this great industry. Mortonhall by Shaun Cunningham explained how it I’m a golfer and as such I never fail to comes together be amazed when I find myself sitting From your Association Points of Interest Features around a table with the course managers Andy Wight of venues that have hosted Opens, Ryder 03 16 06 38 Cups or suchlike. Welcome Looking Ahead Talking Points BTME: The Oaklands I’m not a greenkeeper, but if I was then An association update from Get involved with a BIGGA Discussing stress and how we All the news and discussion College tutor I’d like to think that the friendships I’ve CEO Jim Croxton event near you can handle it points from the biggest show offers advice on developed would stand me in good stead of the year including: how you can 12 68 24 as I look to progress my career. I have to cross the Board A Around the Green Camberley Heath BIGGA Welcome Celebration ensure your staff tell you guys, this doesn’t happen in We hear from BIGGA Your regional and national Using photography to BIGGA Stand training is more every industry. There’s nowhere for President Colin Webber member news document progress Early Bird 5k Run effective journalists or graphic designers or car Presidents conversation 14 74 30 salesmen to go where they can speak to BIGGA Young Greenkeepers Industry News Lamlash Golf Course Construction Live Abi Leighton those at the pinnacle of their profession Lyle Davidson, The Carrick on What’s happening in the An introduction to island life BTME Breakfast Club and gain support and advice and possibly Loch Lomond greenkeeping industry? with the other Jim McKenzie Green Room Podcast Live Abi joined the even line up an opportunity to help out BIGGA team for the duration of 18 34 for a few weeks. I’m not going to go so far Membership How to train effectively as to say greenkeeping is unique, but The CGCS has launched a How to get the best out of Where will your thoughts take you? BTME and helped such accessibility and opportunity at salary calculator Useful information staff training us put together the BIGGA and Campey Turf Care round-up featured your fingertips is certainly a rare thing. Systems are looking for your stories in this edition 20 36 So take the time to check out our earning and Development L Insight 78 Buyers’ Guide to share through the BIGGA BTME review within the pages of this Would you like to present at Throwing light on how to Useful contacts for all your Excellence in Communication magazine. There’s a huge amount of Continue to Learn 2021? manage shade greenkeeping needs Awards. We have some incredible content and to be honest, I’m amazed at prizes available to the winners too. 72 64 how much we couldn’t fit in this Apprentice Corner Aquatrols 80 Recruitment To get involved, turn to page six. magazine. If you attended, you know National Apprenticeship Understanding the transition Don’t forget you can download the The latest vacancies to help exactly what I’m talking about. If you Week takes place this month from winter to spring regular and dyslexia‑friendly you advance your career didn’t, you certainly missed out. Luckily digital versions of Greenkeeper 82 66 for you, BTME will be back next year and Ecology Roundup Rigby Taylor International from the resources opportunities to get involved with the James takes a look at the Tips for taking the guesswork section of the BIGGA website. association run all year round. Mulberry Tree at Normanton out of irrigation 4 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 5
Features | Talking Points | How to step away from the edge ////////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////////// How to step away from the edge | Talking Points | Features TALKING POINTS work out whether you should fight or flight. Two hundred thousand years ago The problem we all and they’re over competitive, have to win and are always right. Their gift to you is you would run away and find a place of have is we live in a they pass on their stress. sanctity, but you can’t do that at work. How many times do we agree to do There’s a drip, drip, drip of constant modern world that is things as course managers just to shut How to step away pressure and we can’t escape it. people up? That’s a sign of stress. There are six work‑based stresses. chaotic and filled with Stress is a natural reaction, but when it They are: demands of the job; control comes to work, you learn to tolerate it to over the working day; leadership and pressure. Your ancient the detriment of your own health. So how from the edge brain identifies these as support; relationships; roles; and change. can we cope with stress and stop that old They are stresses because they brain overwhelming how we live our life? threaten your ability to earn a livelihood threats and dangers. There are strategies for coping and and keep a roof over the family’s head. they involve taking control of your John Ross MG Your response to them is the same as it situation. Sadly, not everyone is capable would have been 200,000 years ago of doing that and not every workplace is and that’s why stress makes people ill. set up to do that. The first potential solution is Ancient digestive system. You don’t need your How can we recognise stress in smoking habit or indulge in escapist problem‑orientated; where you deal with immunogenic system for fight or flight ourselves or other people? drinking. You may notice they are angry it at the source. The workplace needs to humans were and so you stop producing white blood more at work or have reduced aspirations be set up to support those feeling stress cells, making you more susceptible to Despite it being a mental strain, many and don’t seem to care anymore. They and in many ways your employer has a hunter‑gatherers and disease in the long term. of the symptoms are physical. There’s may self‑harm or have low self‑esteem. legal duty to do that. Stress is a The problem we all have is we live in a high blood pressure, a high heartbeat, Someone can be depressed, difficult work‑based hazard and there have been we’re all still carrying the modern world that is chaotic and filled adverse cholesterol and the person can to communicate with, they may have cases where stress has been identified as Do you have a topic that you’d like to discuss? Submit your article to commsawards@bigga.co.uk to be in with a genetic message from with pressure. Your ancient brain identifies be too fat or thin due to comfort eating or anxiety or be neurotic and unpredictable. a source of illness and employees have chance of winning a week in Florida! those as threats and dangers, and tries to avoiding food. They may increase their Perhaps they exhibit type‑A behaviour won settlements. » our forefathers 2 million years ago in our brains. There’s no doubt about it, greenkeeping When we talk about human stress, is a stressful profession. we’re talking about a psychological state In greenkeeping we often talk about of tension. turf being under stress. Stressed plants Ancient humans were have an adverse reaction to a set of hunter‑gatherers and we’re all still circumstances and we’re very good carrying the genetic message from our at managing them. Human forefathers two million years ago stress is exactly the same, in our brains. It’s in the ‘old’ but we’re less skilled at brain that instinctive things managing it. happen. The old brain is doing all the things you do instinctively, such as breathing, heartbeat and temperature control. The old brain can process seven million bits of information a second, while the new, civilised brain can only process about 6,000, so it’s in the old brain that our reflexes happen. I have chickens at home and if I want to see an old brain at work, I just lay a hose on the floor. They’ve never seen a snake, but it scares them. We’re all hardwired through our old brain to have instinctive reactions to threats and dangers. The first thing that happens is your heart rate increases. You breathe faster and you turn off your 6 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 7
Features | Talking Points | How to step away from the edge ////////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////////// How to step away from the edge | Talking Points | Features How should management 5. Roles The management standard for work to reduce the six Demands de‑stressing the workplace asks whether the role you are doing is well-defined? I’ve worked with lots of golf clubs work‑based stresses? Change Control where the course manager is the course manager one year and the head greenkeeper the next. In defining your role, do you know what your duties are and who you are accountable to? Are you managed respectfully? 1. Demands 2. Control You Does your golf club lead from the front or do they just put work on you? Do they ensure you have the resources and everything you need We’ve all struggled to cope with Do you have control over your job? stresses them. If someone is to deliver the product they insist you work demands. This relates to Some of you will have and others particularly talented and they can’t Roles Support deliver? Are they recognising when workload, planning and problems. won’t. Unfortunately, some of you will find a promotion, they just leave the you need additional help? If the workload is the problem, have a general manager who thinks he’s industry and we end up with a reduced I’ve no doubt that managing a big look at resources, numbers and skill an agronomist and bosses you around. skill level. Not having a career path tournament is very stressful, but levels. If you haven’t got the The management standard for a forces people away from a job they what we know for a fact is that extra help is needed if you’re going to resources to deliver the product they well‑run business is: empowerment; love towards something else. Relationships reach exceptional standards. want, you can’t deliver it and it’s trust in people; and giving people If people feel unsafe in the unfair for that to be passed on to you. responsibility. A manager should guide workplace they feel stressed. Do you Finally, do managers take the When it comes to planning, the business in one direction, rather have a safety committee at work? Are flack when things go wrong or do management should consider what than tell people who are qualified how we letting people know that we value they pass it down to the staff? works. What are you doing well? to do their job. them and we’re interested in their Where can we improve and what Are you empowered? Lack of opinion? When we have that can be prioritised? empowerment causes stress. Does the information, do we act on it and It’s amazing when you see a real business have meetings and listen to provide a safe workplace? 4. Relationships 6. Change management hierarchy in place. people? Is there a two‑way dialogue Do you get to know your staff? That Questions are answered instantly between the employer and destresses the workplace because I had some really poor relationships with regards to whether everyone This is significant in golf because you and that de‑stresses employees. employees? Are opinions encouraged? then they feel valued. during my time as a course manager. treated the same. People know when could have a new greens chairman In golf we’re really good at I used to argue with my last deputy. How many times do greenkeepers When there’s a structure in place for someone else is being favoured over or captain every year. expecting more than the resources I had so much respect for him and we not get the praise they deserve? A managing relationships, they become them, they aren’t idiots. It’s generally accepted that available to us can realistically would argue a lot because I really good management standard is that we much easier. That structure is your Does your employer admit when change in the workplace stresses produce. This is referred to as the valued his opinion. praise people, we say well done and employment contract, within which they’ve made a mistake? Do you admit people. When you’re in private ‘expectation deficit’. The key to Is there appropriate consultation? we acknowledge people for their there should be a complaints and when you make a mistake? If you’ve business, change doesn’t happen overcoming that is to promise low Where you need help completing a efforts. And you don’t blame people for grievance procedure. done something wrong, the best thing that often because they need to and deliver high. Don’t promise the task, have you got the courage and the things that go wrong, particularly Does your manager listen when you you can possibly do is apologise. have a consistent direction and a Earth, because you won’t be able to honesty to put your hand up and say ‘I accidents. You can’t blame someone go to them with a conflict and do they There is a 30% reduction in the business plan. But we’re in an deliver it and you might do yourself need help’? for something they didn’t mean to do. investigate it? Is there a process in place follow up of complaints when people industry where change can happen more damage in your attempts to. Do your employees have a path of All these things add up to for resolving conflict? apologise. Does your employer every year. We have to accept that’s I’m of the opinion that when we progression in front of them? If de‑stressing the workplace and Good employers have conflict apologise and admit mistakes? how it is, but things can be put in get our courses in incredible someone is in a dead‑end job it making employees feel valued. resolution written into their staff place that manage that. condition for a spring tournament, handbook. It should be embedded in Communication and keeping we’re shooting ourselves in the foot. the way the workplace runs. people informed is vital. » We all do it, instead of just saying Relationships are so important and ‘this is what the course looks like’ 3. Support it goes both ways. It’s not just from your and preparing it to a sustainable employer to you, it’s also from you to Good employers We’re in an level. There’s no point pushing for your employer and from you to your two days a year at the start of the When a problem arises, does the support structure exist? Perhaps machinery is subordinates. have conflict industry where breaking down or you’re working with staff who aren’t qualified or competent or season, because all you do is quite as good as they should be. Is the support there and when you go to someone The matter of integrity at a place of resolution written into change can happen disappoint your members for the rest with a problem, do you get a rational response or do you get type‑A behaviour? work is important. Is your employer of the year. We like doing it because Do managers have an open‑door policy? Can you talk to them at any point confidential? If you say something to their handbook. It should every year. We have we like to show that we can, but that and do they make time for you? Do you say that to your staff? your employer will that stay with them just disappoints the members Crucially, is your problem followed through? Is it an exercise in hot air and or go around the clubhouse? be embedded in the way to accept that’s how because ‘you don’t do it all the time’. Trust is so important. paper pushing or is it followed through? Also important is a sense of parity, the workplace runs. it is… 8 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 9
Features | Talking Points | How to step away from the edge ////////////////////////////////////////////////////////////////////////////////////// If you are stressed, what can you do to help yourself? We’ve looked at the problem‑orientated responses, but let’s look at the root cause to see if we can help you see beyond the fog of stress. In the ‘old’ brain, thoughts create feelings, feelings create behaviour and behaviour influences thoughts. If we can intervene in that triangle by activating our new, ‘civilised’ brain, we can influence how we react to stressors. If you are able to remove the unreasonable elements from a stressor, you end up with something that’s manageable. The way to success is by turning your brain around and changing how you react to stresses in the workplace. Take criticism: we should welcome it. There’s nothing wrong with constructive criticism and when you welcome it, you begin to rewire your brain. Explain things in a rational way. Actually listen to what people say, rather than just waiting for your turn to speak. Thank people when they speak to you and you’d be astonished at what happens next. If someone’s criticising you and you’re on their opinion because it’s very easy to able to step back and say ‘thank you, I say “the greens are terrible”, but when hadn’t thought of it that way, I’ll go and you ask people what they would have rethink’, they’ll have nothing but respect done instead, you get them to expand on for you. Always remember that they’re their point and so you learn more. Do you have a coming at you from an angle of their own, Keep responses simple and don’t tell caused by their own stressors. That angle people things they don’t need to know. topic to discuss? may not be the same as yours, but they can They don’t need to know about soil pH or Submit an article or nominate both be right. If you understand that, you’ll water conductivity. Speak to people on a any BIGGA member(s) email be able to find a compromise. level they’ll understand and don’t baffle commsawards@bigga.co.uk If someone criticises you, don’t get them with science because you gain defensive. Ask questions and find out nothing by that. why they feel that way. What would they Always be positive, even about do about it? You’re asking them to expand criticism. Don’t let it get personal. If it gets personal, walk away. It’s professionally unacceptable for things to get personal. IT IS ALL ABOUT THE We are told that nerve damage is permanent. But in fact, it’s now known that your brain is creating neurones all QUALITY OF CUT the time. You’ll finish reading this with a The BIGGA Excellence in Communication Awards are different brain to the one you started brought to you by with. You’re joining neurones all the time. It’s called learning. When you change how you respond to things, after three months it becomes embedded. That means you’re also capable of rewiring your brain to how you deal with stress. www.baronessuk.com 10 | Greenkeeper International | February 2020 | @BIGGALtd
From your association | Across the Board ///////////////////////////////////////////////////////////////////////////////////////////////////////// ACROSS HELPING US THE BOARD TO HELP YOU BIGGA’s Partner Programme aims to provide an array of Colin Webber | BIGGA President | Portmore Golf Park career enhancing and defining opportunities for our members. Through their relationship with BIGGA, the I was asked recently what it was like to leading companies in the industry are able to support our become president of BIGGA. The answer is it’s totally and utterly members through education, initiatives and awareness. surreal. I’m so honoured. Guys like me don’t do things like this. That’s how I felt, but I’ve since been able to speak to my peers and they’re as delighted as I am, especially the guys from Devon and Cornwall. My golf club is as grassroots as they come and people say that to see someone like me become president is just phenomenal. Back in the summer of 2018, when I was first told I had been nominated to become the 2019 vice president and Colin at Portmore alongside one of the club’s bug hotels then 2020 president, I was having a very hard time. My dad had just died and I was would generate around 4 tonnes of much you can reduce the amount of struggling with mental health issues, as I carbon just through fulfilling my money that’s going out of your business. had ever since having a stroke a few years obligations as president. You can literally turn the tap off. before. So to be nominated by my peers We have just extended our car park at We began rain water harvesting, using for this role is incredibly humbling. Portmore and we planted a hedge around solar panels and recycling. I have two Going and chatting to people is it. There’s about 380m of hedge bank fewer wheelie bins than I used to have, something I’ve done for a long time. and I worked out that if I planted about just because we recycle so much. When you’ve been down a black hole, 600 trees, that would offset my carbon But please don’t get me confused with you’re acutely aware of anyone else who footprint from being president. In total an eco-warrior, because that’s one thing is also in that. Just to have a relationship we’re going to plant about 1,700 trees, so that I’m not. I’m really passionate about with someone where you can walk up to that should offset the carbon generated what we are doing to the planet, but do I them, put your arm around them and say by BIGGA presidents for years to come. go around hugging trees? No I don’t. ‘come on, let’s have a chat’, is one of the Another thing I’ve done is the planting But what we do is create a habitat greatest things you can ever do. of a wildflower area right at the entrance where wildlife can grow and flourish. In that sense, the network that BIGGA to the golf club. That is something other There are parts of the golf course provides is brilliant. clubs should think about doing as the where you really don’t need anything Unfortunately, some golf clubs are boost to the business has been amazing. else there. We’ve got 11 lakes at Portmore really badly run and the bullying and The seed cost about £800, but I bet it’s and they’re one of the best things we’ve intimidation of some committee members been paid back six or seven times just in ever done. We catch the water off the needs to stop. You get someone who extra coffee and cake sales. main road and use it for irrigation. We thinks he knows everything about HR or Make no mistake, we’re a low end club have different species of fish in the running a course and there is no place for at Portmore. In 2008, when the economy different lakes and there are some with no that lack of professionalism any more. crashed, we lost 50% of our income, fish at all, where frogs and toads live. I’ve hated bullies all my life, so I’m not almost overnight. One thing I’ve learned It’s just about using what you have to the right one to start being picked on. is that financial stability is by far and away create habitats. Instead of building One of the things that made me the most important part of any concrete walls as an entrance, we’re now hesitant about taking on the role of sustainability project. When the money building bug hotels either side of the president was the imprint I would make man says ‘stop spending’, you should gates. It’s something completely different with all my travelling. Carbon dioxide is stop! It doesn’t mean forever, it could be a and it’s having a really good impact. the main greenhouse gas responsible for temporary cash flow issue. If you’ve got the right mindset, you’ll damaging the ozone layer and causing We started to look at every penny we find there are opportunities everywhere The support we receive from our Partners is critical in providing the significant series of benefits open climate change, and I worked out that I were spending and it’s amazing how to make a positive impact. to our members. Head to www.bigga.org.uk to find out more and to get involved. 12 | Greenkeeper International | February 2020 | @BIGGALtd
From your association | BIGGA Young Greenkeepers ///////////////////////////////////////////////////////////////////////////////////////////// BIGGA YOUNG Tough, GREENKEEPERS dependable, Lyle Davidson | Deputy Head Greenkeeper | The Carrick on Loch Lomond and built to last. The association’s young greenkeepers STRI Day as the turf research group hosts But it is easy to make assumptions embark on an exciting new beginning in sessions for us in its training rooms, about others, leading to wrong 2020 as we look to create a fluid and laboratories and trial grounds, based in conclusions and misunderstandings. more inclusive model that better West Yorkshire. I’m looking forward to We want to promote a group that represents the next generation of BIGGA. seeing new innovations and getting a encourages discussions, ideas and With engagement at the forefront of behind the scenes look at managing the opportunities and take the positives that our priorities, it is important to the group challenges of the future. this industry provides and tailor it to the that we ensure that the products and If you’re interested, please get in touch needs of all members. This may be services provided are relevant. as we’d love for you to join us. Further exploring new opportunities, such as Throughout the years I’ve been details are on page 16. online webinars that can fit around involved in the industry it has looked at As part of the changes within BIGGA people’s busy schedules or looking at ways to demonstrate the professionalism Young Greenkeepers, we have taken the new ways to improve existing offerings. of its members in progressing their decision to remove the formality of the We are open to any ideas, so please careers. This has been undertaken committee structure and try to make a get in touch with Sandra Raper using through Continue to Learn, volunteering more dynamic and inviting culture that sandra@bigga.co.uk opportunities and other educational will help better represent what we are Going forwards, the group will have no events during the year. trying to achieve. This will hopefully chairman or designated positions, Initiatives such as FTMI or ‘So you encourage more people to get involved providing everyone who gets involved want to be promoted’ fill voids in as it will allow for more flexibility. There with the chance to develop their skills by experience and that’s something the are many benefits to being on a hosting a meeting and sharing BIGGA Young Greenkeepers wish to help committee, but the idea of talking to a responsibilities. The level of commitment grow. With BTME only just in the committee can be intimidating, whereas is down to the individual and what they rear‑view mirror, we have looked at the we want to remove people’s nervousness would like to contribute. development of the Young Greenkeepers about getting involved. So, the next time you find yourself Conference as a fantastic springboard to When someone asked me to be on a assuming something of the Young RTV-X900: Highly capable and remarkably versatile help us gain an insight into the wants and committee, I had several questions. What Greenkeepers ‑ even if it’s as simple as Whatever challenges the day brings, take them in your stride with the 21.6HP RTV-X900. Visit our website or talk to your dealer now to find out more about this RTV’s incredible needs of the younger people in the do you want me to contribute? How “Why aren’t they doing this?” ‑ stop hill climbing power, class leading ground clearance and powerful towing/cargo capabilities (up to 500kg). industry and potential members. much of my time is this going to take up? yourself and bring your question to us. We are extremely excited to follow the And within the industry we all Even if we confirm your assumption, you conference up on Thursday 5 March with understand the negative connotations will have an informed understanding as a Contact your local dealer or visit our website for more details. our first designated Young Greenkeeper that come with committees. basis for further exploration and clarity. www.kubota.co.uk T: 01844 873190 14 | Greenkeeper International | February 2020 | @BIGGALtd
Points of interest | Looking Ahead | Events and new members ////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////// Events and new members | Looking Ahead | Points of interest LOOKING AHEAD Don’t miss out Welcome new Download the BIGGA members App or scan the QR code Scotland & Northern Ireland to see all the latest events Kevin Hunter, Faughan, GK; Craig Girdwood, in your area Southerness, GK; Ian Butcher, SRUC (Elmwood), A; Jack Balfour, Bothwell Castle, GK; John Inglis, Boat of BIGGA Young Greenkeepers on the road Garten, AGK; Kenneth Morgan, Trump Turnberry, DHGK Northern Two education days are to machinery demonstration a tour of laboratories and Accommodation is be held in quick succession and irrigation display by practical demonstrations, a available on 4 March for £36 Adam Waite, Howley Hall, APP; Benjamin Lowery, Brough, GK; Daniel Hill, Keighley, APP; Dean Glover, during March, with all Reesink Turfcare, while Alex tour of the trials ground, a for a shared room. Royal Lytham and St Annes, AGK; Joe Turner, Howley young BIGGA members Brougham of Trentham Park virtual reality demonstration To book a place, email Hall, APP; Lee Evans, Chesterfield, AGK; Mark Kay, Preston, GK; Stephen Prinn, Steve Prinn Independent invited to take part. and Ryan Neale of Blackwell and a presentation on your name and golf course to Assessor, CA; Wayne Melles, Brancepeth Castle, AGK On Tuesday 3 March, any will discuss career achieving tournament Sandra Raper using Central England BIGGA member aged 16 to development and standards. sandra@bigga.co.uk 30 is invited to take part in volunteering. Alex Hudson, Kedleston Park, AGK; Arron Wolden, Kedleston Park, AGK; George Ramage, Kirtlington, the association’s first Former Toro Young APP; Harry Turner, Tydd St Giles, APP; Jack Dorrell, BYG-exclusive education Student Greenkeeper of the Enville, APP; Jean-Paul Bowers, Belton Woods, GK; Joshua Wilks-Hanley, Witney Lakes, APP; Matt day at Blackwell. Year Danny Patten will then Haynes, Newark, GK; Myles Wright, Kedleston Park The day will consist of talk about the ‘10 minutes Golf Club, AGK; Neil Brogden, Oswestry, A; Zac Room, Market Rasen, AGK; interactive sessions and that changed his career’. irrigation and machinery Call Ryan Neale on 07534 South East 1 demonstrations. 574 840 to book a place. Benjamin Brown, Silvermere, AGK; Billy Harvey, Toro, ICL and Reesink Two days later and the 2 Costessey Park, APP; Billy Bull, Royal Mid-Surrey, AGK; Christopher Norris, Silvermere, GK; Daniel Turfcare are all sponsoring STRI has invited all young Whyman, Diss, AGK; Gavin Acklan, Worthing, GK; the event, which will feature turf professionals to join George Jones, Gerrards Cross, AGK; Jimmy Holmes, Bourn, GK; Keith Fortt, Fairlop Waters, APP; Luke talks by ICL’s Henry Bechelet them at the group’s Bingley Moore, Ipswich, APP; Matthew Wright, Sandy Lodge, and Syngenta’s Glenn Kirby. St Ives headquarters. AGK; Matthew West, Silvermere, DCM; Nathan Wolfe, The London, GK; Robert Scullard, Dartford, DCM; Sam There will be a Toro The free event will involve Danny Patten will be among the speakers at the education day Moss, Weybrook Park, CM; Steven Peet, Diss, A; Steven Lewington, Sherfield Oaks, GK; Tom King, 5 Royal Mid-Surrey, AGK South West & South Wales Get involved with a BIGGA event near you 3 Jamie Ninnis, Tavistock, APP; Simon Lang, Long Ashton, AGK; Simon Kirwan, Stoneham, AGK; Tom Hicks, Clevedon, APP National International 2 Coley Penrose, Sankaty Head; Graham Blum, North 1 BIGGA Young 2 North West Conference 4 Regional Golf and Dinner Day Haven; Jose Tomas, Agullo, Lumine Golf; Kory Kopko, Turf Care Products; Simon Brown, Pitchfix / Mitchgolf Greenkeepers Education Day Date: 26 February Date: 6 March 2 Date: 3 March Location: Leyland GC Location: Walton Heath GC Location: Blackwell GC 3 Cleveland Section Education Day 5 Essex Section Education 2 STRI BIGGA Young Date: 9 March Mower Maintenance 1 4 Greenkeepers Education Day Location: Middlesbrough GC Date: 10 March Date: 5 March 4 Indigrow Roadshow Location: Ernest Doe, Location: STRI, Date: 17 March Ulting, Essex Bingley St Ives Location: Abergele GC 6 London Section Seminar 1 5 Indigrow Roadshow Date: 18 March Scotland and Northern Ireland Date: 19 March Location: TBC Location: Ravensworth GC 1 IGGA Scotland Golf Industry B South West and South Wales 1 Conference South East 3 Date: 3 March 1 South Wales Turf Club 2 5 Location: Dunblane Doubletree Hotel, 1 Essex Section Education Day Date: 11 February 4 A Affiliate Member FA First Assistant Dunblane Date: 11 February Location: Glamorganishire GC 1 4 AGK Assistant GK Greenkeeper 2 Indigrow Roadshow Location: Bernhard Academy, 2 Devon and Cornwall Education Day Greenkeeper G Groundsperson AHG Assistant Head Date: 18 March Haverhill Date: 20 February Groundsperson HGK Head Greenkeeper HG Head Location: Drumpellier GC 2 London Section Seminar Location: St Enodoc GC APP Apprentice 3 CA College Assessor Groundsperson Date: 18 February 3 South Coast Seminar I International CM Course Manager Member Northern Location: Oaklands College, St Albans Date: 25 March DCM Deputy Course 2 L Life Member 3 East Anglia Section Cutting Unit Location: Boundary Lakes GC Manager M Mechanic DHGK Deputy Head 1 North Wales Seminar Maintenance Day 4 South Wales Irrigation Workshop Greenkeeper S Student Member R Retired Member Date: 19 February Date: 26 February Date: 31 March ED Partner & Education Location: Conwy GC Location: Ipswich GC Location: Pennard GC Supporters 16 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 17
From your association | Membership ////////////////////////////////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////////////////////////////////// Membership | From your association How much should Tracey Maddison Head of Membership Services traceymaddison you be earning? @bigga.co.uk Elaine Jones Membership Administration Manager elaine@ bigga.co.uk Rachael Duffy The Committee for Golf Club Membership Salaries has announced it has Events Manager made its biggest change rachael@ since first being established To find bigga.co.uk in 1997. out more… Under the chairmanship of and access the salary Gil Mason Eddie Bullock, the committee calculators, Membership has moved away from the visit www. Administrator previously published annual golfclubsalaries. gil@bigga.co.uk salary recommendations. In its org.uk place, the committee has launched an online salary To contact the Membership calculator system, which you Team call 01347 833 800 can access to discover the and select (option 1) official salary rates for your job role or for members of Full Members Personal your team. Accident Helpline BIGGA’s head of 0113 393 6300 membership services, Tracey Maddison, said: “This was an Greenkeepers original idea brought to the Legal Assistance CGCS by Cameron Dawson, a 0808 181 9194 former national captain of the Lifestyle Counselling GCMA and member of the salary calculators have evolved club managers. urgency.” Helpline CGCS. With input from both into excellent tools that “The CGCS is delighted to The salary calculators were calculators’ from the option already recognised the the GCMA and BIGGA, the properly recognise the factors finally launch them to the established after substantial across the menu at the top of The CGCS benefits of an engaged, 0333 000 2082 that go into determining industry and we hope they are industry consultation with the page or scroll down to firmly motivated workforce, Human Resources (HR) salaries for greenkeepers and adopted as a matter of separate tools for course ‘Salary Tools’ and click on the equipping key members of Helpline manager, deputy course box that says ‘Salary believes that staff with the essential skills 0330 332 2636 manager, assistant Calculators’, then choose the needed to set the golf club up BIGGAmembers@ greenkeeper and golf club appropriate option. Although valued professional for long term success. xactgroup.co.uk manager roles. there are many job titles for Membership of BIGGA or the They consider workers on golf courses, there staff members are GCMA can help provide facility, location, are three basic job types: critical for golf greenkeepers and golf club budget and rating, as greenkeeper, supervisor and managers with the necessary well as the manager. Some clubs may clubs to perform. skills to help clubs achieve qualifications and wish to continue to retain their goals.” responsibilities of the traditional job titles, such as For more information on staff members in first assistant, deputy head the guidelines for question. The greenkeeper or deputy course changes in salary and to greenkeeping salaries, head calculators are based manager. However, for the accommodate any appropriate to golfclubsalaries.org.uk, call on 18‑hole facilities purposes of the calculator, changes to structure due to 01347 830 155 or email to produce bespoke these fall into the supervisor industry evolution and info@golfclubsalaries.org.uk and robust category. Similarly, head regulatory issues. recommended salaries. greenkeepers or golf course Tracey added: “The CGCS To access the salary managers both fall under the firmly believes that valued calculators, visit www. manager category. professional staff members are golfclubsalaries.org.uk and The calculators will be critical for golf clubs to Scan the QR code either select ‘Salary updated each year to match perform. Many clubs have to visit the website 18 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 19
From your association | Learning and Development ////////////////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////////////////// Learning and Development | From your association Sami Strutt Head of SHAPE Member Development sami@bigga. co.uk Stuart Green Head of THE Member Learning stuart@bigga. co.uk Deb Burnett Special Projects FUTURE Manager & PA to the CEO deb@bigga. co.uk Jackie Sedgwick Events AT BTME Administrator jackie@bigga. co.uk To contact the Learning & Development Team call 01347 833 800 and select (option 3) Would you like to present at Continue to Learn 2021? With BTME and Continue to topics such as; Implementing Learn 2020 under our belts, Stretchy Thinking, Being an …With a diverse audience, planning for next year’s effective deputy, Irrigation programme is already well design, Identifying and we try to ensure that there underway. managing turf diseases and is something for everyone and we Each year Continue to golf course photography, Learn grows exponentially, there was something for feel that we did achieve that this year. covering a broad spectrum everyone. of topics and providing Sami Strutt, head of essential education for today’s member development at enjoyed the variety of subjects Now we want your input on greenkeepers. BIGGA said “We are delighted and speakers that featured on the programme for 2021. With over 250 hours of with how Continue to Learn this year’s programme. If you would like to share education and more than 2020 was received. We’ve “With a diverse audience, you knowledge through 90 of the industry’s most had very positive feedback we try to ensure there is workshops, seminars or Fiona Lyttle engaging speakers covering and the delegates thoroughly something for everyone and other events please submit Manager we feel we did achieve that your proposal by visiting the 01347 838 640 this year. BIGGA website or scanning fiona@the‑gtc. “Continue to Learn 2021 the QR code. co.uk is already on the horizon. We Proposals will then be welcome everyone to put put forward to the BIGGA Emma Willis forward a Proposal to Present membership who will have Administrator or to contact us with ideas the opportunity to choose 01347 838 640 for subjects or speakers that which topics they would emma@the‑gtc. particularly interest them. The like to see. The proposals co.uk Members Choice survey will that receive the most votes www.the‑gtc.co.uk once again help us to shape will be included in the 2021 the programme, enabling Continue to Learn education Scan the QR code to /greenkeepers BIGGA’s Continue to Learn Team (left to right): Rachael Duffy, Elaine Jones, Deb Burnett, us to deliver a programme programme. submit your proposal trainingcommittee Alice Reeves, Sami Strutt, Jackie Sedgewick, Emma Duncan Moorwood and Ella Strutt that truly reflects what our The closing date for were all on hand to assist the delegates members want to learn.” submissions is 16 March 2020. @TheOfficialGTC 20 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 21
From your association | Learning and Development ////////////////////////////////////////////////////////////////////////////////////////////// ////////////////////////////////////////////////////////////////////////////////////////////// Learning and Development | From your association FUNDING YOUR FUTURE BIGGA’s Learning & Development Fund supports a vast array of educational opportunities for BIGGA members. From subsidies, scholarships and refunds of fees to seminars, workshops and conferences, the funds generated by BIGGA Education Supporters Congratulations to the following members improve education in the greenkeeping industry every single day. We ask BIGGA members to continue to support those companies that are committed to supporting you on your career journey. who achieved CPD Approved status this month: Les Howkins MG, The Richmond; Shaun Quinn, Colmworth; Craig Potts, Shirley; Anthony Girardi MG, Rockrimmon; Derek Grendowicz, Raevo; Will Curran, Beaverbrook; Samuel Amey, Basingstoke; David How to CPD Edmondson, The Island Golf Club; Benjamin Williams, Are you wondering what CPD is? Would you like to Royal Cinque Ports; Thomas Bird, Sutton Coldfield; James improve your career prospects, but aren’t sure where to Bledge, Royal Cinque Ports; Simon Olver, Whitley Bay start? BIGGA members have access to a range of educational opportunities and almost every event we host enables you Congratulations to the following members to bank CPD credits. You can claim credits for attending who achieved their CPD Milestone this seminars, getting involved with schemes or even by reading Greenkeeper International each month. month: To get started with your CPD journey, head to the Members’ Les Howkins MG, The Richmond; Andrew Wilson, section of the BIGGA website and select Continuing Whitecraigs; Lee Carratt, Belton Park Professional Development. There you’ll find resources, the answers to frequently asked questions and details of how you can get CPD approved. www.bigga.org.uk/member‑homepage/continuing‑ professional‑development.html Your club’s most valuable asset is you BIGGA members have access to free human resources help and advice to make your workplace a moreprofessional and positive environment. Our advisors can help from the very early stages through to the conclusion of the matter with unlimited telephone and email advice available. For further information and to contact the service email BIGGAmembers@xactgroup.co.uk Alternatively, call 0330 332 2636. Individual Contributors: Steven Tierney MG | Chris Lomas MG | Andrew Campbell MG CGCS | Richard McGlynn Jaey Goodchild | Frank Newberry | Greg Evans MG | Jon Kiger 22 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 23
Features | Camberley Heath /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Camberley Heath | Features The camera guys Why photography is a major part of the Camberley Heath culture Karl Hansell, BIGGA Camberley Heath is a perennial favourite on for four years. Prior to that he had a spell at BIGGA’s photographic calendar. Beaverbrook during the final stage of The Surrey venue is a fixture within England’s construction. He began his career at Worldham Top 100 courses and the mixture of heathland and and also spent four years at Wentworth and a year parkland, coupled with photogenic water features working in the United States. He was head and a mild southern climate make it among the greenkeeper at Billingbear Park before joining most picturesque courses in the country. Camberley Heath as deputy, where he was then Ross Jones, 34, has been at Camberley Heath promoted to course manager within two years. » Photograph taken by Aidan Wright, greenkeeper, Camberley Heath 24 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 25
Features | Camberley Heath /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Camberley Heath | Features GI: You were head they react to you is a reflection where you get your motivation greenkeeper at Billingbear on their personality and they from and it’s good to see the Park but chose to take a step have to respect the role.” team taking photographs and backwards when joining posting them online or Camberley Heath as deputy. GI: For the second year in a submitting them for the Was that a calculated risk row, images of Camberley photographic competition. For that you hoped would pay off Heath were chosen by BIGGA me that shows an appreciation in your career? members for inclusion in the of what they’re doing and an BIGGA desktop calendar. It’s a enjoyment of the job. “It was a step back in terms stunning piece of land. Is that “Taking photographs also of the position, but upwards in something you’re aware of helps us keep a track of what prestige of the course. I like and try to enhance, or does it we’ve been doing. The traditional clubs like Ross Jones became course manager within two years of just happen? alterations to the course are so Camberley Heath, where it’s joining the team at Camberley Heath long term that you just get got a good heritage, good “I think the advantage we used to them. But then you resources and a larger team. GI: You appointed internally around, but it does take time. have here is that the land is look back at old pictures and The deputy role felt like a when you became course “I got my first deputy role at very undulating and we have you realise what a massive similar role to the one I was manager, essentially moving Tylney Park when I was 21 and a lot of high tees. You change you’ve brought about, doing at Billingbear Park everyone up a stage, so to be honest I was probably naturally find yourself drawn so photographs really are key. because I was involved in the obviously you saw the talent too young. I went in there and to these areas and it’s a very “Our lake isn’t strictly a day‑to‑day running of the that was available to you. But it was a small team, but there picturesque course. We have feature of Harry Colt courses Charley Lacey’s entry into the 2019 BIGGA photographic competition shows a frosty morning set up on the 7th green course. I had the vision to you were initially brought in were some older guys who done some work to remove and it was built much later. eventually get this role, but externally. Did that cause any had been there 20 years and trees and open up the views. But when it’s being selected You have then. Even during the drought is great because you can post not within the first two years. disruption to the team that was one of the toughest You look back at historic for inclusion in photographic in 2018, it didn’t matter a picture asking for advice and “I’ve been doing a lot of dynamic? points of my career. If the pictures and there weren’t calendars, you can’t exactly got to take whether you were a high‑end everyone seems to be happy learning over the last year.” head man went away and I many trees because it’s a get rid of it!” club or not because it affected to help. The culture has “One of the most difficult was in charge for a week, heathland area. We’re trying the time to stop everyone and images on changed, whether that’s down GI: How did the team react as things to do is come into an getting those guys on board to open those areas up so you GI: Do the photographs your social media brought people to climate issues, chemical you made the transition from existing team, with people was very tough, especially at can see the visual aspect of team post on social media and look back at together. bans or the job just getting deputy to course manager, who have been there a long that age. But that’s set me in the course. help to build a better what you’ve done “I’ve been greenkeeping for harder. But I think these days after only being here a time. When you are a new guy good stead for now. “I always say to the guys relationship with your 17 years and when I first there’s a bit more of an relatively short time? coming in and you have to tell “You’ve got to try and that everyone gets caught up members? started, no one would speak inclination within the whole them what to do, it is tricky. connect with people by being in the pressures in the think you can get a false between clubs. It was all industry to help each other “I don’t think there should But you’ve got to stick it out a chameleon. You’ve got to be morning of getting things “Actually, one thing I’ve expectation of a club if every closed doors and it was very out, rather than compete be a big divide between and believe in yourself and able to get on with everybody done ahead of golf, but you noticed on Twitter is people picture you post is competitive. Now, you’re against each other. For management and the staff, so that what you’re doing is and see things from their really have got to take the putting up their worst calendar‑worthy and so I talking to each other and example, I sent my mechanic I still consider myself part of correct. In time you’ll prove point of view, but also justify time to stop and look back at pictures, or images of drought think it’s good to put up some getting advice off each other out to another course to help the team. You spend so much yourself and they’ll come things you want to do. How what you’ve done. That’s or disease around the course. I realistic ones every now and and it’s brilliant. Social media them fix a machine, when I » time with these guys that you’re almost like a mini Heather is more valuable to the heathland course than family. As course manager, pine trees and the local council understands that. IN THE you really have to involve yourself with them as much as SHED you can and keep them updated with everything the club is doing, so they’re a part The Team of it. If people do something wrong, they’ll know about it, / R oss Jones, course but for the most part you’ve manager got to operate as one unit. I’ve / Craig Sinclair, got a good deputy and he mechanic thinks the same way, which / Jordan Belony, helps. greenkeeper “The first couple of weeks I / Chris Eggleston, sat everyone down and asked greenkeeper the team about things they / Charlie Lacey, would like to see improve, greenkeeper such as efficiency. Their / Trevor Lewis, opinion is as key as mine. I can greenkeeper have an overall say and / Aidan Wright, opinion, but they’re the ones greenkeeper that have to implement it, so / Jonathon Mann, you should listen to the guys apprentice that do the job.” The 17th fairway suffered from drought in 2018 By May 2019 it was well on the way to a full recovery 26 | Greenkeeper International | February 2020 | @BIGGALtd @BIGGALtd | February 2020 | Greenkeeper International | 27
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