Institute of Engineering Guide 2020-2021 - Hanze
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Institute of Engineering
Guide 2020-2021
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Table of contents
1. Organisation ......................................................................................................................................... 5
1.1. Communication ......................................................................................................................................... 5
1.2. Front Office ................................................................................................................................................ 5
1.3. Intranet – Hanze.nl .................................................................................................................................... 6
1.4. Blackboard................................................................................................................................................. 6
1.5. Email messages ........................................................................................................................................ 6
1.6. Osiris ......................................................................................................................................................... 6
1.7. Examinations and resits ............................................................................................................................ 6
1.8. Examination results ................................................................................................................................... 7
1.9. Examination board .................................................................................................................................... 7
2. Information ........................................................................................................................................... 8
2.1. ICT / Helpdesk........................................................................................................................................... 8
2.2. Mandatory attendance .............................................................................................................................. 8
2.3. Absence and sickness notifications students ........................................................................................... 8
2.4. Absence and sickness notifications lecturers ........................................................................................... 9
2.5. Study associations .................................................................................................................................... 9
3. Complaints procedures ..................................................................................................................... 10
4. Participation and evaluation ............................................................................................................. 11
4.1. Student panels ........................................................................................................................................ 11
4.2. Education evaluations ............................................................................................................................. 12
4.3. School participation council (SMR) ......................................................................................................... 12
4.4. Degree Programme Committee .............................................................................................................. 12
5. Management team (MT) ..................................................................................................................... 13
6. Internship and graduation ................................................................................................................. 14
6.1. Internship ................................................................................................................................................. 14
6.2. Graduation ............................................................................................................................................... 15
7. Academic counselling ....................................................................................................................... 16
8. Problems during your studies .......................................................................................................... 18
8.1. Hanze Student Support ........................................................................................................................... 18
9. General matters .................................................................................................................................. 19
9.1. Financial administration .......................................................................................................................... 19
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9.2. Student administration (STAD) ............................................................................................................... 19
9.3. International Service Desk (ISD)............................................................................................................. 19
9.4. Hanze International Student team and D-team ...................................................................................... 20
10. Rights and obligations ...................................................................................................................... 21
10.1. Teaching and Examination Regulations (TER) ...................................................................................... 21
10.2. Student Charter ....................................................................................................................................... 21
11. Theme Coordinator ............................................................................................................................ 22
12. Lecturer ............................................................................................................................................... 23
13. Teaching & examination locations ................................................................................................... 24
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Dear student,
Welcome to the Institute of Engineering at the start of a new academic year!
To help you find your way through the Institute, this guide provides you with a lot of essential practical information.
I wish you lots of success with your studies and a pleasant time at our Institute!
Peta de Vries,
Dean Institute of Engineering
41. Organisation
1.1. Communication
Intranet: when you log on to www.hanze.nl you will be directed to the intranet. There you will find extensive and
up-to-date information about your study programme. Both Hanze UAS and your study department post news
items here on a daily basis. Therefore, you are expected to read the news items regularly.
Blackboard: from the Intranet you can log on to various applications, such as the electronic learning environment
Blackboard. On Blackboard, the content of your study programme is published, as well as information on
planning, assignments, announcements, etc.. Blackboard is one of the primary means of communication between
lecturers and students.
E-mail: every student receives a Hanze e-mail account to which information is sent on a regular basis. You are
expected to read your e-mail on a daily basis.
GENERAL
At Hanze UAS, appropriate manners are the norm, both in spoken and written communication.
1.2. Front Office
For all information not directly related to the content of your study programme, you can contact the Front Office.
The Front Office is located in the C1 corridor of the Van DoorenVeste, Zernikeplein 11. You can contact the Front
Office for:
- General questions
- Submission of reports (this only applies to the Bachelor’s programmes, not the Master’s programmes).
The Front Office is open every day.
The management assistants of the Bachelor’s programmes are:
5Mrs. A.T. (Anneke) Vinhuizen-Woudstra (Part-time programmes & Associate degrees)
Mrs. J.L (Betty) Harrijvan (Electrical & Electronic Engineering - Groningen)
Mrs. T.R. (Trea) Christoffers (Electrical & Electronic Engineering – Assen)
Ms. J. (Jolande) Prins (Industrial Product Design)
Mrs. K.A. (Carla) de Koe-Boersma (Industrial Engineering & Management)
Ms. A (Anouk) Haverkamp (Mechanical Engineering)
The management assistants of the Master's programmes are:
Ms J. (Jolanda) Fokkinga (EUREC masters EMRE and SESyM)
Mrs. T.R. (Trea) Christoffers (Smart Systems Engineering)
Ms. E. (Elleke) Schouwenaar (Energy for Society)
1.3. Intranet – Hanze.nl
On the intranet, you will find the latest news from Hanze UAS and your study department, e.g. absence and
sickness notifications from lecturers, important messages from your study department, and also useful links to
e.g. Blackboard, Digirooster, Webmail and the ICT helpdesk..
You are expected to read the news on the intranet's homepage on a daily basis. After logging on to the website
www.hanze.nl, you will be directed to the intranet.
1.4. Blackboard
Blackboard is the electronic learning environment that is used as the main tool for providing education at Hanze
UAS. Blackboard can be accessed by the shortcut menu on the intranet: Hanze.nl > [ log in] > Quick to >
Blackboard.
When you click on the Bb button, you will be directed to the learning environment. When participating in
education, you need to enrol yourself for the courses you will do. In the BB courses you will find information about
the content of the courses and the assignments. During the introduction week, you will receive instructions about
the use of Blackboard.
1.5. Email messages
Each student receives a Hanze UAS e-mail account. Hanze UAS uses this medium as a source of information.
Consult your email account regularly and use it to e-mail lecturers and other employees. Usually a student can
expect a response from a lecturer within three working days.
Student email addresses are as follows: [name]@st.hanze.nl.
Email addresses of lecturers and other staff members are as follows: [name]@pl.hanze.nl.
1.6. Osiris
Osiris is the student information system where you register for courses and exams and where you can view your
study progress.
Osiris can be opened via intranet. On the first page you will find the Osiris button. When you click on this button
you will get to the page where you can click on: Login to OSIRIS Student.
You will receive instructions on the use of Osiris during the introduction week.
1.7. Examinations and resits
You have to register for all examinations by using Osiris (https://osiris.hanze.nl/student). Registration for the
examinations is mandatory and done automatically if you have registered for specific courses in Osiris.
For resit examinations you have to register separately.
You can register until 10 working days before the examination date at the latest.
Examinations are written exams as well as assignments, portfolios, etc..
For the exams of period 4 it is better to register for both opportunities (exam and resit). Once your grade for the
first chance is known, there is not enough time left to register for the second exam opportunity.
6DEREGISTRATION
If the result of an exam is satisfactory, you will be automatically deregistered. If you would like to obtain a higher
grade, you yourself are responsible for re-enrolling for the second opportunity in Osiris. If the registration period
has expired, please submit a request to the examination board. Deregistration is possible for written examinations
up to 2 days before the test. If you don’t do this, this will be considered a missed opportunity. This is possible for
examinations that are offered more than once. A missed opportunity registration counts as an opportunity.
1.8. Examination results
You can view your study results and your study progress in Osiris.
1.9. Examination board
The Examination Board monitors, evaluates and adjusts the quality of the study programmes of the Institute of
Engineering, by means of supervising the examinations and the preliminary examinations.
The Examination Board determines in an objective and professional manner whether a student has achieved the
conditions set out by the Teaching and Examination Regulations (TER) with regard to knowledge, insight and
skills required for obtaining a degree. The TER is published on the intranet of each study programme, under the
menu-item Rules and Regulations.
Requests to the Examination Board need to be submitted digitally by using the request form. The forms and
procedures can be found on the intranet, as well as information about:
- Complaints, objections and requests
- How to submit a request and what to mention in it
- Processing of your request
- Lodging an appeal
- Composition of the examination board
- Frequency of meetings
- Examiner list
Secretary of the examination board:
Mrs. J. Tabak-van der Bij
T: (050) 595 2499
E: eie@org.hanze.nl
72. Information
2.1. ICT / Helpdesk
The ICT department is responsible for managing the computer and audio-visual facilities and supporting the users
of these facilities.
For personal assistance you can visit the ICT helpdesk; Van DoorenVeste, Zernikeplein 11, Location: A0.13.
T.: (050) 595 4566
E: ict.supportcenter@org.hanze.nl
Opening Hours:
Monday, Tuesday and Thursday from 08.00 - 20.00 hrs
Wednesday and Friday from 08.00 - 17.00 hrs
Plotting is possible, the plotters are in the Canon shop.
2.2. Mandatory attendance
Unless stated otherwise, attendance is mandatory for lectures and practicals. Absence may result in failing (part
of) the course. You can find more information about this in the TER (Teaching and Examination Regulations) of
your study programme.
2.3. Absence and sickness notifications students
In case of absence, please send an e-mail to the examination board (eie@org.hanze.nl).
8Lecturers can only be required to make additional arrangements in case sickness has been reported correctly.
More information about this can be found on this page.
2.4. Absence and sickness notifications lecturers
Absence notifications of lecturers will be reported on the intranet a.s.a.p..
If the absence is the result of a long-term illness, the Head of Education of your study programme will look for a
suitable solution.
2.5. Study associations
The Institute of Engineering has 4 study associations, which organize all kinds of events & activities. You can
become member of one of the study associations if you are a student at one of the programmes of the Institute of
Engineering.
• Linkit (Industrial Product Design) secretaris@svlinkit.nl
• Scopus (Industrial Engineering & Management) secretaris@svscopus.nl
• Tapp (Mechanical Engineering) secretaris@svtapp.nl
• S.V. Versorium (Electrical and Electronic Engineering) secretaris@svversorium.nl
The study associations have a common room in the Van DoorenVeste, Zernikeplein 11, room D1.61.
93. Complaints procedures
Hanze UAS has a number of regulations for complaints:
For general complaints you can contact the lecturer, your academic counsellor / mentor or the head of education
of your study department. If your complaint hasn’t been dealt with in a satisfactory way, you can contact the Dean
of the Institute of Engineering.
In case of sexual harassment, aggression or violence, you can contact the student counsellor (Zernikeplein 7) or
the school's confidential counsellor. For more information about the student counsellor, see chapter 8.
104. Participation and
evaluation
Within the Institute of Engineering there are various consultative bodies in which you can participate.
Student representatives can participate in:
- Student panels
- Education evaluations
- School participation council (SMR)
- Degree programme committee
Student representatives are expected to actively promote the interests of education and to be present at all
meetings. In addition, the student representatives inform their adherents of the decisions taken. Prior to the
meeting, the representatives are presented with the meeting documents.
4.1. Student panels
In the student panel, representatives of different classes discuss the previous education period and discuss
general issues. The information provided by students and lecturers is used to improve or adjust the programme in
case necessary.
114.2. Education evaluations
All students are expected to participate in the education evaluations by completing the digital evaluation forms at
the end of the education period and participate in the annual and/or national student satisfaction surveys (NSE).
These surveys provide valuable input for the continuous improvement of education. Participation therefore is
important.
Outcome of the evaluations and the actions taken as a result of the evaluations are communicated via intranet
and/or blackboard.
4.3. School participation council (SMR)
Employees and students can put themselves forward as candidates for the participation council and represent the
interests of students and employees. The participation council of the Institute of Engineering consists of five staff
members and five student members. If you would like to stand for election, you can contact your student
counsellor.
To attend a meeting, you can contact the SMR's secretary, Gonda Hoekstra, g.g.h.hoekstra@pl.hanze.nl
4.4. Degree Programme Committee
The task of the degree programme committee is to evaluate the implementation of the Teaching and Examination
Regulations (TER). The committee also advises on the TER before it is adopted. In addition, this formal body
gives advice on other education-related matters both solicitedly and unsolicitedly. The committee consists of an
equal number of students and staff per study programme. The appointment is for a period of one year.
More information can be found here.
125. Management team (MT)
The Institute of Engineering is led by a Dean. The Dean and the heads of education together form the
management team. The heads of education are responsible for the coordination, support and implementation of
education for their specific study programme.
The Institute of Engineering has 7 teams:
Dean: P. (Peta) de Vries
• Team Part-time programmes & Associate degrees: B.S. (Björn) Mens
• Electrical & Electronic Engineering Team: I. (Inge) Biesbroek
• Industrial Product Design Team: G.A. (Gert) ter Haar
• Team master programs: J.E. (Anke) de Poorte
• Industrial Engineering & Management Team: J. (Joanne) Meeske
• Mechanical Engineering Team: J.E. (Anke) de Poorte
• Operations Team: C.H. (Cindel) Hessels
136. Internship and
graduation
6.1. Internship
During your internship you will deepen or broaden your knowledge in the professional field. You can do an
internship at a company in the Netherlands or abroad.
Internship coordinators are:
• Electrical & Electronic Engineering:
J.(Jan) Leupen
E: J.leupen@pl.hanze.nl / T: 050 595 4829
• Industrial Product Design:
S.M. (Sonja) de Graaf
E: s.m.de.graaf@pl.hanze.nl / T: 050 595 7833
• Industrial Engineering & Management:
I.M. (Lineke) Pronk
E: i.m.pronk@pl.hanze.nl / T: 050 595 4853
• Mechanical engineering:
M.C.G.M. (Monique) Jansen
E: m.c.g.m.jansen@pl.hanze.nl / T: 050 595 7832
146.2. Graduation
You conclude your study programme with a thesis project, which is carried out at a company in the Netherlands or
abroad. After completing your studies, you will receive the internationally recognized Bachelor of Science or
Master of Science degree.
Graduation coordinators are:
• Part-time programmes and Associate degrees:
J. P. (Joop) Witteveen
E: j.p.witteveen@pl.hanze.nl / T: 050 595 4867
• Electrical & Electronic Engineering
M. (Maryam) Maftoon Kebriai
E: m.maftoon.kebriai@pl.hanze.nl / T: 050 595 4851
• Industrial Product Design:
S.M. (Sonja) de Graaf
E: s.m.de.graaf@pl.hanze.nl / T: 050 595 7833
• Industrial Engineering & Management:
G.M.H. (Geert) Broekema
E: g.m.h.broekema@pl.hanze.nl / T: 050 595 4557
• Mechanical Engineering:
P.(Peter) Jansen
E: p.jansen@pl.hanze.nl / T: 050 595 4696
• Master Energy for Society:
W.H. (Wim) Timmerman
E: w.h.timmerman@pl.hanze.nl / T: 050 595 4045
• Master Smart Systems Engineering
C.B. (Corina) Vogt
E: c.vogt@pl.hanze.nl / T: 050 595 7379
• European Master in Renewable Energy
C.B. (Corina) Vogt
E: c.vogt@pl.hanze.nl / T: 050 595 7379
• European Master in Sustainable Energy System Management
C.B. (Corina) Vogt
E: c.vogt@pl.hanze.nl / T: 050 595 7379
157. Academic counselling
Each student has an academic counsellor to whom he/she is linked for the duration of the study programme. If the
academic counsellor in question resigns or falls ill, the student will be assigned another counsellor.
STUDYING WITH A DISABILITY
Each study programme has a contact person for students with disabilities:
• Part-time Programmes and Associate degrees
P.(Nelleke) Vrij-Molenaar
E: p.vrij-molenaar@pl.hanze.nl / T: 050 595 4745
• Electrical & Electronic Engineering
M.(Miriam) Bergstra
E: m.bergstra@pl.hanze.nl / T: 050 595 4851
• Industrial Product Design
All mentors of the study programme
• Industrial Engineering & Management
C.I.M. (Charlotte) Scheeper
E: c.i.m.scheeper@pl.hanze.nl / T: 050 595 4866
• Mechanical Engineering
M.J. (Marjan) Sikkens-Kroes
E: m.j.kroes@pl.hanze.nl / T: 050 595 4704
16A.E. (Erik) Westerhoff
E: a.e.westerhoff@pl.hanze.nl / T: 050 595 5592
178. Problems during your
study
If you are facing a problem during your studies, you first contact your academic counsellor. If you can’t find a
solution with your academic counsellor or need additional support, you can go to Hanze Student Support,
8.1. Hanze Student Support
Although studying is fun and challenging, it can also cause stress and tension. Hanze Student Support is there to
help and support you in dealing with this. Speak to a student counsellor or student psychologist, make sure to use
the available facilities and schemes, and consider taking a course or group coaching session, which is also
possible online. If you should end up having to deal with illness, psychological issues or troublesome family
issues or private circumstances, this could have a major impact on completing your degree programme. Never
hesitate to immediately contact Hanze Student Support. We're there for you.
More information can be found here.
The office can be found in the Van OlstToren Zernikeplein 7, room F 3.02 (secretariat).
T: (050) 595 4028
E: hanzestudentsupport@org.hanze.nl
Opening hours: Mon - Fri from 11.00 - 15.00 hours
189. General matters
9.1. Financial administration
Here you can find information about:
• Cost of Living
• Financial guarantee Non EU students
• Dutch Bank Account
• Scholarships
• Holland Scholarship
• Tuition Fees
More information can be found at:
T.: (050) 595 5300
E: fa.studenten@org.hanze.nl
9.2. Student administration (STAD)
The Student Administration (STAD) assists international students with the application and admission procedures.
Zernikeplein 7, Room U0.17
Opening hours: Monday to Thursday 09.00-16.00, closed on Friday
E: admissions@org.hanze.nl
T: +31 (0) 50 595 27 50 (Mon to Fri from 09.00-12.00 and from 13.00-16.00 hours)
9.3. International Service Desk (ISD)
The International Service Desk (ISD) helps international students obtaining a suitable insurance and a residence
permit for study purpose when needed. The service also includes advice on practical matters such as obtaining a
social security number, taxes, legal aid, finding a job, letters written to you in Dutch and more.
19• Immigrations and general information: immigration@org.hanze.nl
• Exchange students: exchange@org.hanze.nl
• Housing: housing@org.hanze.nl
• Pickup service: pickupservice@org.hanze.nl
International Office
Zernikeplein 7 room T009a
Open between 10.00 and 14.00 o’clock
You can also book an appointment or seek advice between 9.00 - 16.00 o’clock, by calling +31 50 595 7800
9.4. Hanze International Student team and D-team
The Hanze International Student Team consists of Hanze UAS students from all over the world who are
enthusiastic about helping you to obtain information on student life, the campus, the way of teaching at Hanze
UAS, and the vibrant student life in Groningen.
E: histeam@org.hanze.nl
WhatsApp: +31 (0)6 13 46 81 82
Skype ID: isteam-ebuddy
For German speaking student who wish to contact students who are already living and studying in Groningen,
please contact dteam@org.hanze.nl.
2010. Rights and obligations
10.1. Teaching and Examination Regulations (TER)
The TER is a contract between students and the study programme. It is therefore the most important handbook in
which you can find everything related to your study programme;
• Description of the programme
• Description committees
• Programme structure
• Final qualifications
• Admission requirements
• Examinations
• Internship, excursions, graduation
• Academic counselling
• General information on rights and obligations
10.2. Student Charter
The Student Charter gives an overview of the most important rights and obligations of Hanze UAS students, both
legal regulations and regulations established by Hanze UAS.
You can find the most up-to-date version of the Student Charter on the Hanze UAS website, click on this link to go
there (Dutch page). The link to the English translation is at the bottom of the page.
2111. Theme Coordinator
The theme coordinator takes care of all organisational matters relating to a theme, e.g.:
• Planning and scheduling of the theme
• Dividing students into groups
• Course of affairs with regard to the guidance of students during that theme
The Master’s programmes have programme managers instead of theme coordinators.
2212. Lecturer
The lecturer is responsible for all subject matters of the course you follow, for example:
• Content of the lectures
• Questions related to the lectures
• Problems in the coaching group
• Assessment of the theoretical exams, papers and practical exams
2313. Teaching &
examination locations
Meer info about all locations at the Hanze Campus can be found here:
https://www.hanze.nl/eng/contact/contact/locations
Zernike
Plattegrond.pdf
Map of the Zernike Campus
Plattegrond van
OlstToren - ingang d
Map of building Van OlstToren (Zernikeplein 7)
2425
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