Industry Governance Group 29/04/2020

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Industry Governance Group 29/04/2020
Industry Governance Group
29/04/2020
Industry Governance Group 29/04/2020
IGG Agenda

    Minutes from Previous IGG Meeting                    13:30 – 13:35
    Review of Action Items                               13:35 – 13:55
    CRU Update                                           13:55 – 14:15
    De-harmonisation Update                              14:15 – 14:25

    Retail Market Design Service Update                  14:25 – 14:45

    MRSO Update                                          14:45 – 14:55
    ESBN Networks Update                                 14:55 – 15:15
    Gemserv Update                                       15:15 – 15:20
    AOB                                                  15:20 – 15:25
    Next Steps                                           15:25 – 15:30

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Industry Governance Group 29/04/2020
Minutes from previous IGG
    For Approval Today:
    •   Minutes (v1.0) from Conference Call on 01.04.2020

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Industry Governance Group 29/04/2020
IGG Actions

    Updated IGG Action List issued in advance of meeting
    •   1 Action closed since last IGG meeting
    •   3 IGG Actions carried forward

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Industry Governance Group 29/04/2020
IGG Actions - Closed

                                                                                           Org.
AP No.                                       Title                                      Assigned to   Date Closed      Date Raised

           CoS Registration Date Issue – MRSO to issue to MPs via RMDS details of the
    1139   CoS Registration Date issue                                                    MRSO         04/03/2020       05/02/2020

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Industry Governance Group 29/04/2020
IGG Actions – Open

                                                                                           Org.
AP No.                                         Title                                    Assigned to   Date Due     Date Raised

           Data Sharing Agreement - ESBN to revert with a position on a proposed Data
    1122   Sharing Agreement (Action 1118).                                                ESBN       29/04/2020    05/12/2018

           Low Call Phone Numbers - CRU to contact Com Reg with regard to the
    1129   changes to the low call numbers (1890 etc.) which come into effect in 2022      CRU        29/04/2020    06/03/2019

           Revenue Protection Workshop – RMDS to organise a Revenue Protection
    1137   Workshop for early 2020 on behalf of ESBN.                                     RMDS        29/04/2020    04/12/2019

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Industry Governance Group 29/04/2020
Industry Governance Group Meeting
                           29 April 2020

CRU Update

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Industry Governance Group 29/04/2020
De-harmonisation Update

        Lisa Fahy, CRU

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Retail Market Design Update
Lindsay Sharpe, RMDS
Facilitate energy efficiencies in Local Authority Public Lighting

         v13.00.00 Release – Status
     •    The following Market Changes will be implemented in a single release, schema and non-
          schema
          MCR       Version                Description                        Completed Milestones             Status
                                Data Aggregation and Data
     MCR1157          V5.0*                                               Draft 1 Sample Market Messages
                                Processing
     MCR1158          V5.0*     Customer Data                             Draft 1 Sample Market Messages
                                                                          Draft 1 Sample Market Messages,
     MCR1159          V5.0*     Change of Supplier                        Downloadable Files & Extranet
                                                                          Screenshots
     MCR1160          V5.0*     Meter Works                               Draft 1 Sample Market Messages
     MCR1161          V3.0*     New Connection                            Draft 1 Sample Market Messages
     MCR1135          V7.0*     MPRN Enquiry web service                  None
     MCR0176          V5.0*     E-Mail Validation                         None
                   N/A                                               

         Other (ROI Only)                                       Comment                                        Status
     Smart Enablement          •    Technical Upgrades

     * IGG approval of latest re-versioning pending
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v13.00.00 Release – Plan
                                         2019                                                                                          2020
       Q1                  Q2                      Q3                          Q4                    Q1                     Q2                      Q3                     Q4
IGG                 29th          26th      24th        13th     02nd   06th    04th       16th 5th       4th 1st 29th      27th 24th    22nd        2nd 30th        4th        2nd
Engagement          May           Jun       Jul         Sep      Oct    Nov     Dec        Jan Feb        Mar Apr Apr       May Jun      Jul         Sep Sep         Nov        Dec

                                                        ROI Approach                                                                                              IPT Window
 Market                                                 Approved By      ROI Participant                                                                           (NI & ROI)
                                    ROI Assurance                        Questionnaire              ROI Participant
                                                        IGG
 Assurance                          Approach                             Phase 1 Issued             Questionnaire                                                 IPT    IPT
                                    Published                                                       Phase 2 Issued                                                Prep   Exec
                                                                                                                                                                         Go Live
                                                               Design/Build/Test                                                                                         (TBC)

 Schema
 Release                        Publish Draft
                                Schema Sharing      Schema        Schema            Schema                  Schema                                         Schema           v.13.00.00
                                Approach            Draft 1       Draft 2           Draft 3 (Not            Draft 3 (Not
                                                                                    issued, as no
                                                                                                                                                           Draft 5          Schema
                                                                                                            issued, as no
                                                                                    change)                                                                                 Final
                                                                                                            change)

                                                                                               Draft 1 Release                                  Draft 2 Release
 Other (ROI Only)                                                                              Sample Market                                    Sample Market
                                                                                               Msgs, Files &                                    Msgs, Files &
                                                                                                                                                Screenshots
                                                                                                                                                                           Go Live
                                                                                               Screenshots
                                                                        Smart Enablement                                                                                   (TBC)

                                                                        Market Engagement

                                                                                                                 April
                                                                                                                                 Key
                                                                                                                 2020
                                                                                                                                        IGG (Meetings & Calls)
                                                                                                                                        Key Milestone (Confirmed & Draft)
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     MCR Re-Versioning Approval
     •   Approval is sought for the re-versioned MCRS:

     MCR #                       Title
     1157                        Smart Metering Data Processing and Data Aggregation

     1158                        Smart Metering Customer Data Changes

     1159                        Smart Metering Change of Supplier

     1160                        Smart Metering Meter Works

     1161                        Smart Metering New Connections

     1135                        MPRN Enquiry web service

     0176                        Email Address Validation

     •   Please note that the market documentation associated with each MCR is linked
         in each of the pdf’s that were issued via the ReMCoDS emails.

     •   Once approved they will all be posted on the RMDS website.

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     v13.00.00 Cutover Approach Update

      •   ESBN estimates that cutover for the v13.00.00 Market Release will require 10-11 days

      •   The cutover is made up of two parts:
           1. A system outage of 3-4 days on the Retail Market Systems to deploy v13.00.00
               Schema
           2. Syncing the Smart Meter data between the Retail Market and AMI Systems,
               estimated to require 6-7 days

      •   Smart Meter data sync (part 2), which is specific to the ROI jurisdiction only, can be
          carried out while the Retail Market Systems are operational, with the following caveat:
            • Smart Data Services (SDS) should not be requested before:
                 • the 4th Jan 2021 (in line with agreed Industry Positions), and
                 • until after the Smart Meter data sync is complete

      •   From the time that v13.00.00 Schema is deployed until the Smart Meter data sync has
          completed, there are a number of Market Messages that will be rejected if they are
          submitted with SDS populated (see appendix for details).

      •   As part of v13.00.00 testing and dress rehearsals, ESBN is in the process of validating
          these scenarios and timings.

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     v13.00.00 Proposed cutover window options

      •   ESBN have looked at two options:

      1. System outage commences COB Friday 18th December 2020
          • System outage expected to finish at latest on Monday 21st December
          • v13.00.00 operational post system outage as per v13.00.00 Cutover Approach
          • Smart Meter data sync expected to finish by 31st December

      2. System outage commences Saturday 26th December 2020
          • System outage expected to finish at latest on Tuesday 29th December
          • v13.00.00 operational post system outage as per v13.00.00 Cutover Approach
          • Smart Meter data sync expected to finish by w/e 8th January 2021

      •   ESBN are minded towards option 1: System outage commences COB Friday 18th
          December 2020.

      •   ESBN will also consult with other stakeholders such as MRSO & NIE Networks.

      •   ESBN are seeking feedback from Market Participants on the above options to
          ReMCoDS by COB Friday 7th May 2020.

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     Appendix

      •   Within the ROI jurisdiction, Smart Data Services can be requested on the Market
          Messages below. These Market Messages will be accepted between Go-Live of
          v13.00.00 Schema and completion of the Smart Meter data sync, once they are not
          submitted with a request for Smart Data Services.

           Message No.                  Message Description
           010                          Registration Request

           013                          Customer Details Change

           016                          Change Of Legal Entity

           017                          Meter Point Status Change Request
                                        (Note: SDS can be requested for Re-Energisation only)

      •   Example:

           •     016 – Change of Legal Entity
                   • A valid 016 without SDS populated will be accepted
                   • An 016 submitted with SDS populated e.g. request for CoLE and 01 Interval Smart
                      Data Services / MCC12 will be rejected in its entirety

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Access Agreement Approach
     •   The existing Extranet Access Agreement requires updating to ensure GDPR
         compliance.
     •   A similar Access Agreement is required for the existing Secure File Transfer Service
         (SFTS), and for the new MPRN Enquiry Web Service.
     •   To meet the above requirements, ESB Networks will draft a general Access
         Agreement containing three Schedules to cover the access mechanisms:
          •   RMP Extranet
          •   Secure File Transfer Service (SFTS).
          •   MPRN Enquiry Web Service
     •   This general Access Agreement will supersede the existing Extranet Access
         Agreement.
     •   The Access Agreement will need to be approved and signed by Market Participants in
         advance of the v13.00.00 Market Release.
     •   The Access Agreement document will be communicated and shared with Market
         Participants as per the timeline outlined on the next slide.

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Access Agreement Timeline
     •    The Access Agreement document will be communicated as per the timeline below
          (please note the dates refer to the week commencing):

               25/05/20                22/06/20                    20/07/20               03/08/20

         1                        2       Market             3                       4       Market
            Draft 1 Access                                     Draft 2 Access
                                  Participant Feedback                               Participant Feedback
         Agreement circulated                               Agreement circulated
                                   returned on Draft 1                                returned on Draft 2
         to Market Participants                             to Market Participants
                                  Access Agreement                                   Access Agreement

              21/08/20                 31/08/20                    07/09/20               02/11/20

         5                        6                          7 Final Access          8 Signed Access
             Final Access             Final Access
                                                            Agreement circulated     Agreement returned
         Agreement circulated     Agreement Approved
                                                            to Market Participants   to ESB Networks by
         to Market Participants    at September IGG
                                                                 for Sign Off         Market Participants

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Re-Energise with CoLE for v13.00.00
     •       Proposed v13.00.00 market design states that for Non-Interval sites:
         •     When a site is re-energised, MM307 billing message is issued to the registered Supplier
               (MPD10)
         •     When a CoLE is processed, MM300 billing message is issued to the registered Supplier
               (MPD25)
     •       BAU operation is that where a Re-Energisation with CoLE takes place, both are
             processed separately and MM307 and MM300 billing messages are issued to the
             registered Supplier. This is not specifically called out in either MPD10 or MPD25.
     •       This will continue to be the case from Go-Live of v13.00.00 for Non-Smart sites.
     •       For Smart sites post v13.00.00 release, where a Re-Energisation with CoLE is
             requested, as per proposed design the CoLE will be processed once the Re-
             Energisation is complete. MM307 billing message only will issue to the registered
             Supplier; MM300 will not issue.

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     MCR1205 - Application of the PSO to
     Commercial Storage
          DR1205                                                     Details
     Date Raised          20/2/2020                           Date last Approved

     Requesting           ESBN                                Jurisdictional                    ROI
     Organisation                                             Implementation

     Schema Impacting     N                                   Jurisdictional Applicability      ROI

     Latest Version       V2.0

     Change Summary       This MCR sets out ESB Networks process for invoicing and collecting PSO money relating to
                          Commercial Storage units. ESB Networks proposed this manual solution to the CRU in response
                          to CRU/19/034 on the basis that the number of customers involved are relatively low and that it is
                          limited in scope i.e. to commercial storage sites only.

                          ESB Networks will update it owns Embedded Generator application process to include details on
                          how a commercial storage unit applies for and agrees a house load MIC with ESB Networks.
                          ESB Networks will contact commercial storage customers who have already made a connection
                          application and will discuss MIC requirements with those customers.

     Classification       • For Approval as an MCR

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Updates

     •   SoLR Review Exercise
          •   Continuing to progress.

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Upcoming Outages for ROI

             There are no outages scheduled for May

                    http://rmdservice.com/outages-2020/

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Thank You
MRSO Update
James Long
29th April 2020
Gerry Halligan
Debt Flagging

                                                 Jan-20     Feb-20      Mar-20

Total Debt Notifications received (012)          186 (32)   178 (31)   158 (20)

Total Debt Notifications not forwarded for
                                                  43 (5)     44 (5)      33 (3)
reason implied or explicit CoLE, timeout, etc.
Total Debt Notifications sent to gaining
                                                 143 (27)   134 (26)   125 (17)
supplier (112)
Total not cancelled                              104 (22)   93 (23)     93 (14)

Total cancelled                                   39 (5)     41 (3)      32 (3)
Total Debt Notifications sent to gaining
                                                  0.4%       0.4%         0.4%
supplier as % of total COS
Figures in brackets represent situations where an ESB Networks PAYG meter
is installed.

                                                                       esbnetworks.ie
Debt Flagging
                                          400

                                          350

                                          300
      Total Debt Notifications
      received
                                          250
      Total Debt Notifications
      sent to gaining supplier 200

      Total Cancelled                     150

                                          100
      PAYG Debt Notifications
      sent to gaining supplier
                                           50

                                             0      Nov-   Dec-        Feb-   Mar-   Apr-   May-               Aug-   Sep-        Nov-   Dec-        Feb-   Mar-
                                                                Jan-19                           Jun-19 Jul-19             Oct-19             Jan-20
                                                     18     18          19     19     19     19                 19     19          19     19          20     20
Total Debt Notifications received                   221    162   180   184    268    311    379   355    252   307    320   375   268    125   186   178    158
Total Debt Notifications sent to gaining supplier   145    124   139   156    141    192    200   252    183   172    193   218   133    102   143   134    125
Total Cancelled                                     47     48    42     58    50     46      78    74    49    51     44    39    22     25    39     41    32
PAYG Debt Notifications sent to gaining supplier    23     23    29     31    26     37      36    32    36    28     42    42    39     22    27     26    17
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Objections – Erroneous Transfer

                                Jan-20   Feb-20   Mar-20
No. of Objections                 131     162       139
Cancellations from Objections     39      41         32

Objection emails to MRSO          9        11         7
Reasons:
   Uncontactable by phone         4        1         1
   Written communication
   COS confirmed                  5       10          6
   Other

Escalation emails                 9        4         11

                                                  esbnetworks.ie
Objections – Erroneous Transfer

             180                                                                                                                                                         40,000

                                                                                                                                                             162
                                                                                                No. of Objections
             160                                                                                                                                                         35,000
                                                                                                CoS Completions
                                                                                                                                                                   139
             140
                                                                                                                                                       131               30,000

                                                                                                                                                                                  No. of CoS Completions
             120
                                                                                                                                                                         25,000
No. of Objections

             100                                                    94                                                                  95
                                                                                   92 92
                                                                              87                                                             86                          20,000
                                                  80 80                                    82
                                   78                                                                                                             79
                    80   73             73                               72                          72        73
                              67                               66                                                             68
                                             63           62                                                                                                             15,000
                                                                                                57        59             58        59
                    60
                                                                                                                    51

                                                                                                                                                                         10,000
                    40

                    20                                                                                                                                                   5,000

                     0                                                                                                                                                   0

                                                                                                                                                                   esbnetworks.ie
Industry Governance Group (IGG)
Presentation
Wednesday 29 April 2020
De-harmonisation

      Option 4 - Separate Post V13 @ end of Q2 2021
                         2020                                                           2021
                    Q3            Q4                      Q1                  Q2                     Q3                          Q4
ESBN SMART
  Phase 1          V.13 Schema Release               Hypercare
                                                                               Early May 2021
   System
                                                                                              Markets
 Separation                         System Separation (30 Weeks)                            Separated in
   Phase
 Dublin Build                                                                                 Dublin
                                  Webforms Replacement
                                                                          8 Weeks                                  Back End System Work (if required)
Supplier Project

                                                         Scope of Supplier Project
                                 Single Jurisdiction Supplier             Dual Jurisdiction Supplier
                                 • Webforms Replacement on Emma           •   Webforms Replacement on Emma
                                 • ROI Participant Point Emma at New      •   New Emma Required to Service
                                    ROI Hub at cutover                        ROI Market.
                                                                          •   Existing Emma Remains in Situ for
                                 • No Change for Single Jurisdiction NI       NI Market unchanged.
                                   Market Participant                     •   Participation in IPT

                                                                          •   No back end system work required
                                                                              initially due to both jurisdiction
                                                                              been on v.13 at go-live

                                                                                                                                  esbnetworks.ie
De-harmonisation

 Detail Definition   Market Plan Published

                       Design

                                              Build

                                                                                 Test

                                                                                        IPT

                                                                                              Cutover

                                                                                                    Go
                                                                                                    live
                                                                                                           Hypercare
                     RA Approval to proceed

                                                        RA Engagement

                                                 Market Participant Engagement

                                                                                                 esbnetworks.ie
De-harmonisation

Status update:

• ESBN working through project definition with Procurement and Legal.

• Intend to meet RAs within the week.

• Early project milestones slightly delayed due to the current work

  programme and the impacts of Covid 19

                                                                      esbnetworks.ie
Retail Market Assurance Services for the Irish
Electricity Market

Industry Governance Group (IGG)
Teleconference
29 April 2020

   Sarah Fuller
New Entrants

▪   1 Large Supplier
     ▪    In ITA stage                                          6 15
                                                            8
                                                                          9
▪ 1 Large          Supplier entering new Market Segment
     ▪    In planning stage                                  47

                                                          Large Supplier
                                                          Small Supplier
                                                          Self-Supplier
                                                          Demand Side Unit
                                                          Export Only Supplier

Gemserv                                                                          33
V13 Release

▪ Self    Assessment Phase 2
     ▪ PQs have  been sent to all Market Participants
     ▪ Deadline is 29 May 2020
     ▪ Please be reminded there is no contingency in the
       project plan to facilitate late responses

Gemserv                                                    34
Forward Work Plan

                                   May 20                         Jun 20                 Jul 20

          New Large
          Supplier                         Assurance Activities
                        BSA ongoing, IPT Scheduled

          New Segment   Planning
          Suppliers                                               Assurance Activities
                        Stage

          V13 Release   Self                              PQ response analysis &
                                                                                         Formal Assessment Phase
                        Assessment Phase 2 PQ                    reporting

                            BSA Assurance Phase

Gemserv                                                                                                            35
Questions

            Sarah Fuller
            Assurance Contract Manager
            sarah.fuller@gemserv.com
            +353 (0)1 669 4630

            Elizabeth Montgomerie
            Assurance Consultant
            elizabeth.montgomerie@gemserv.com
            +44 (0)7703 740 282

            Simon Fox-Mella
            Assurance Consultant
            simon.fox-mella@gemserv.com
            +44 (0)20 7090 7744

Gemserv                                         36
Thank you
IGG Meeting

                   AOB

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Next Steps
     Diary dates for next meetings:
     •   IGG Conference Call – Wednesday 27th May 2020
     •   IGG Meeting – Wednesday 24th June 2020 Belfast (subject to change)
     Dates for 2020 are on Calendar of Events on RMDS website www.rmdservice.com

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