IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...

Page created by Rachel Paul
 
CONTINUE READING
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
WINTER 2017 • VOLUME 24 NUMBER 1

                                           THE OFFICIAL PUBLICATION OF
                                   THE ONTARIO COLLEGE OF PHARMACISTS

IN THIS ISSUE:
Continuous
Quality Improvement
An Essential Component of
Patient and Medication Safety 30

A Shared Responsibility
for Ethical and Effective
Pharmacy Services
Learnings for Directors,
Managers, Pharmacists
and Pharmacy Technicians 26
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
Ontario College of Pharmacists
483 Huron Street, Toronto, ON M5R 2R4
                                                              COUNCIL MEMBERS
T 416-962-4861 • F 416-847-8200                               Elected Council Members are listed below according to District. PM indicates a
www.ocpinfo.com                                               public member appointed by the Lieutenant-Governor-in-Council. U of T indicates
                                                              the Dean of the Leslie Dan Faculty of Pharmacy, University of Toronto. U of W
QUICK CONTACTS                                                indicates the Hallman Director, School of Pharmacy, University of Waterloo.
Office of the CEO & Registrar
registrar@ocpinfo.com
                                                              H Christine Donaldson     PM Kathy Al-Zand            Statutory Committees
ext. 2241
                                                                (Vice-President)        PM Linda Bracken            • Accreditation
Office of the President                                       H Régis Vaillancourt      PM Carol-Ann Cushnie        • Discipline
ocp_president@ocpinfo.com                                       (President)             PM Naj Hassam               • Executive
ext. 2243                                                     K Esmail Merani           PM Javaid Khan              • Fitness to Practise
OCP Council                                                   K Tracey Phillips         PM James MacLaggan          • Inquiries Complaints & Reports
council@ocpinfo.com                                           L Billy Cheung            PM Elnora Magboo            • Patient Relations
ext. 2243                                                     L James Morrison          PM Sylvia Moustacalis       • Quality Assurance
                                                              L Sony Poulose            PM Shahid Rashdi            • Registration
Pharmacy Practice
pharmacypractice@ocpinfo.com                                  M Fayez Kosa              PM Joy Sommerfreund
ext. 2285                                                     M Don Organ               PM Ravil Veli               Standing Committees
                                                              M Laura Weyland           PM Wes Vickers              • Drug Preparation Premises
Registration Programs                                         N Gerry Cook              U of T Heather Boon         • Elections
regprograms@ocpinfo.com                                       N Christopher Leung       U of W David Edwards        • Finance & Audit
ext. 2250                                                                                                           • Professional Practice
                                                              N Karen Riley
Member Applications & Renewals                                P Jon MacDonald
memberapplications@ocpinfo.com                                P Douglas Stewart
ext. 3400                                                     T Vacant
Pharmacy Applications & Renewals                              TH Goran Petrovic
pharmacyapplications@ocpinfo.com
ext. 3600

                                     Strategic Framework
                                               2015 - 2018
         Mission                 The Ontario College of Pharmacists regulates pharmacy to ensure that the
                                                  public receives quality services and care.

         Vision                  Lead the advancement of pharmacy to optimize health and wellness through
                                                           patient-centred care.

         Values                     Transparency                    Accountability                            Excellence

         Strategic                  Core Programs                Optimize Practice                          Inter & Intra
         Priorities             Fulfillment of Mandate            within Scope                              Professional
                                                                                                            Collaboration

                                                                   Patients First
         Strategic
         Initiatives                                        Effective Communications
                                                         Continuous Quality Improvement

PAGE 2 WINTER 2017 ~ PHARMACY CONNECTION
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
The objectives of Pharmacy Connection are
to communicate information about College
activities and policies as well as provincial and
federal initiatives affecting the profession;
to encourage dialogue and discuss issues of
interest to pharmacists, pharmacy technicians
and applicants; to promote interprofessional
collaboration of members with other allied health
care professionals; and to communicate our role
to members and stakeholders as regulator of the
profession in the public interest.

We publish four times a year, in the Fall, Winter,
Spring and Summer.

We also invite you to share your comments,
suggestions or criticisms by letter to the Editor.
Letters considered for reprinting must include the
author’s name, address and telephone number.
The opinions expressed in this publication do not
necessarily represent the views or official position
of the Ontario College of Pharmacists.

PUBLISHED BY THE COMMUNICATIONS
& POLICY DEPARTMENT
communications@ocpinfo.com                             WINTER 2017 • VOLUME 24 NUMBER 1

FOLLOW US ON SOCIAL MEDIA!                             CONTENTS

                                                       Registrar’s Message .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4

                                                       Council Report .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5
www.facebook.com/ocpinfo
                                                       Membership Renewal .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7

                                                       In the News .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 8

www.twitter.com/ocpinfo                                Bringing the Code of Ethics to Life .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10

                                                       White Coat Ceremonies .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13

                                                       Naloxone: Five Things Pharmacists Need to Know .  .  .  .  .  .  14
www.youtube.com/ocpinfo
                                                       Ready, Set, PACE  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16

                                                       Pharmacists Now Authorized to Administer
                                                       Additional Vaccines  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18
www.linkedin.com/company/
                                                       5 Things to Know About Administering Vaccines .  .  .  .  .  .  .  20
ontario-college-of-pharmacists
                                                       ISMP Safety Bullentin .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21

ISSN 1198-354X                                         Close-Up on Complaints: A Shared Responsibility
© 2017 Ontario College of Pharmacists                  for Ethical and Effective Pharmacy Services .  .  .  .  .  .  .  .  .  .  26
Canada Post Agreement #40069798
Undelivered copies should be returned to the           CQI: An Essential Constituent of
Ontario College of Pharmacists. Not to be              Patient/Medication Safety .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30
reproduced in whole or in part without the
permission of the Publisher.                           Thank You, Preceptors and Evaluators  .  .  .  .  .  .  .  .  .  .  .  .  . 34

                                                       Discipline Decisions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  42

                                                       5 Things to Know About Renewing Prescriptions  .  .  .  .  .  . 53

                                                       Focus on Error Prevention: Limited Duration of Therapy  . 54

                                                                                     PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 3
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
REGISTRAR’S MESSAGE

                                             OCP WELCOMES
                                             NEW REGISTRAR
                                             NANCY LUM-WILSON
                                             On November 24, 2016, Regis Vaillancourt, President of
                                             OCP, announced the appointment of Nancy Lum-Wilson
                                             as Registrar and CEO effective January 9, 2017.
                                             Read the full announcement here.
Nancy Lum-Wilson,
R.Ph., B.Sc.Phm., MBA
Registrar and CEO

As I begin my tenure as Registrar            better learnings for practitioners      appropriately address current
and CEO of the College, I would              and improved care for patients.         practice and clearly establish
like to sincerely thank all of those                                                 standards of ethical conduct.
who have extended to me such a               For many years, I have worked           Upon annual renewal this year,
warm welcome. I am excited to get            in a wide variety of leadership         each member will be required
started and continue the work of             and policy roles within Ontario’s       to declare that they have read
the College in our role to ensure            healthcare system. It is well known     and understood the code. This is
patients are provided the highest            that our healthcare system must         a commitment that they will be
quality of care.                             transform if it is to be sustainable.   held accountable to – whether a
                                             An aging population, an increasing      pharmacist, pharmacy technician,
It was my pleasure to attend the             complexity of care and shrinking        designated manager or director.
December meeting of College                  funding are resulting in major
Council. While listening to the              structural change. Pharmacists and      From the regulation of pharmacy
discussion taking place, I witnessed         pharmacy technicians alike must         technicians to expanded scope
the steadfast commitment from                look at better ways of collectively     to vaccines, the role of the
both professional and public                 bringing more value to the table as     pharmacy professional has grown
Council members to ensuring                  members of the healthcare team.         tremendously over the last few
that all patients are provided with          The focus must be on how they           years. As we embark on another
effective and ethical care. The              can serve the public with their         year, there is opportunity for
College took a big leap forward              medication knowledge and clinical       transformation, for growth, and for
at this last meeting, approving              judgement.                              a re-commitment to the primary
                                                                                     responsibility as a healthcare
                                                                                     professional: to serve and protect
How we choose to govern ourselves                                                    patients. How we choose to

and practice our profession will chart                                               govern ourselves and practise our
                                                                                     profession will chart the course for
the course for years to come.                                                        years to come. Ultimately, both the
                                                                                     College and each pharmacist and
                                                                                     pharmacy technician will need to
a motion to move forward with                One of the ways in which the            continue to develop and earn the
establishing third party medication          College has sought to support the       public trust.
incident reporting as the standard.          expanded role of the pharmacy
While the details are still being            professional is through the
developed, it is the College’s firm          adoption of the Code of Ethics.
belief that this step will enable            The Code was designed to more

PAGE 4 ~ WINTER 2017 ~ PHARMACY CONNECTION
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
COUNCIL REPORT

DECEMBER 2016
COUNCIL MEETING
As recorded following Council’s regularly scheduled meeting
held at the College offices on December 12th, 2016.

COUNCIL DEBATES                          Although the College continuously           2016. These standards were based
MEDICATION SAFETY                        reminds practitioners of their              on those that are already in place
                                         responsibility to appropriately             in Quebec, which are in turn based
Following a recent tragic incident       manage medication incidents                 on General Chapter  of
linked to a compounded medication        in their practice through broad             the United States Pharmacopeia
error, the College reviewed how          communications, and as part of              – National Formulary (USP – NF).
medication incident reporting            discussions during regular pharmacy         Responses were received from
is addressed in practice and             practice assessments in hospitals           a number of stakeholder groups
what resources are available to          and community pharmacies, it                including pharmacists, pharmacy
improve and strengthen existing          does not currently mandate the              technicians and pharmacy
measures. This review also included      reporting of medication errors to           organizations, the submissions
the protocols and reporting              an external body.                           generally being supportive
requirements of other provincial                                                     and providing suggestions to
regulatory authorities, specifically     In discussing this issue, Council           aid clarity. Feedback will be
Nova Scotia’s SafetyNET-RX and           was unanimous in its support of             submitted to NAPRA, who will
Saskatchewan’s COMPASS CQI               requiring such reporting. The               review submissions from across
programs that enable community           expectation is that aggregate               the country and determine what
pharmacies to anonymously report         analyses of medication incidents            changes to make, if any. When
medication incidents to a third          will be received by the College for         NAPRA has completed work on
party (such as the Institute for         targeted practice improvement               the standards, Council will consider
Safe Medications Practices [ISMP]        initiatives. To this end, a Task Force      their adoption as well as timing of
Canada). The objective of this           will be established to fully examine        implementation.
approach, which includes analysis of     this subject and to develop a model
factors contributing to the error, is    for consultation during January and         It is the College’s intention that,
to ensure that all practitioners learn   February 2017. The model will be            wherever possible, national
from these incidents and review          presented to Council for approval           standards will be adopted. Most
and enhance their policies and           at its meeting in March 2017.               recently, Council approved the
procedures to reduce the likelihood                                                  implementation by January
of recurrence thereby improving          NAPRA’S DRAFT MODEL                         2019 of the Model Standards
patient safety.                          STANDARDS FOR PHARMACY                      for Pharmacy Compounding
                                         COMPOUNDING OF NON                          of Non-hazardous Sterile
In a recent letter to the College,       STERILE PREPARATIONS                        Preparations and Model Standards
Minister Hoskins stated “Medication                                                  for Pharmacy Compounding of
safety in Ontario is a priority for my   NAPRA (National Association                 Hazardous Sterile Preparations.
ministry, and given recent tragic        of Pharmacy Regulatory
events that have been reported in        Authorities) developed the draft            LEGISLATIVE INITIATIVES
the Ontario media, the proposed          Model Standards for Pharmacy
work of the ISMP and OCP is timely.      Compounding of Non-Sterile                  On December 7, the government
I am very supportive of initiatives      Preparations which the College              introduced the Medical Assistance in
like this to improve transparency        posted for consultation between             Dying Statute Law Amendment Act,
and safety in pharmacies”.               October 20 and November 17,                 2016. The Act consists of a series

                                                                                  PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 5
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
COUNCIL REPORT

of amendments that would provide             •E
                                               xpand the list of acts of sexual     • Improve colleges’ complaints,
more clarity on medical assistance            abuse that will result in the            investigations and discipline
in dying for patients, families and           mandatory revocation of a                processes.
health care providers. It would               regulated health professional’s
ensure that appropriate coroner               license;                               *In anticipation, the College
oversight of medical assistance in                                                   commenced work and has already
dying situations will continue.              •R
                                               emove the ability of a regulated     implemented changes to the
                                              health professional to continue to     public register that support the
Legislation has also been                     practice on patients of a specific     transparency initiative. More
introduced that would, if passed,             gender after an allegation or          information on these legislative
further protect patients in Ontario           finding of sexual abuse;               initiatives will be communicated as
and keep them healthy, including                                                     it becomes available.
strengthening and reinforcing                • Increase access to patient therapy
Ontario’s zero tolerance policy on             and counselling as soon as a          NEXT COUNCIL MEETING
sexual abuse of patients by any                complaint of sexual abuse by a
regulated health professional. Bill            regulated health professional is      Monday March 20, 2017
87, Protecting Patients Act, 2016              filed;
includes legislative amendments                                                      For more information respecting
that would:                                  • * Ensure that all relevant           Council meetings, please contact
                                               information about regulated
• Clarify the time period after               health professionals’ current and     Ms. Ushma Rajdev, Council
  the end of a patient-provider                past conduct is available to the      and Executive Liaison at
  relationship;                                public in an easy-to-access and       urajdev@ocpinfo.com
                                               transparent way;

       Designated managers are held responsible by the College for the security of drug inventory.
       Are your narcotic reconciliations conducted to minimize errors? Here are some best practices:
       https://www.youtube.com/watch?v=1OqHH0J6-ak&list=UUzUJKl3pb-vmaFmwLD5I5Qg

       Follow @OCPinfo on Twitter and get a helpful practice tip each week.
       #OCPPracticeTip

PAGE 6 ~ WINTER 2017 ~ PHARMACY CONNECTION
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
MEMBERSHIP RENEWAL REMINDER
                         DUE MARCH 10, 2017
NOTE: No form will be mailed to you, however email reminders will be sent.
If you fail to pay your fees by March 10, a penalty will apply.

Before you begin your renewal you will need:
 • Credit Card
 • User ID: This is your OCP number
 • Password: If you have forgotten your password,
   click “Forgot your Password of User ID?”
   A new password will then be emailed to you.

Once you’re ready:
 • Go to www.ocpinfo.com and click on "Login to my Account"
   and then click on "My Account"
 • Enter your User ID (your OCP number) and your password
 • Once you have successfully logged in, click on "Annual Renewal"
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
NEWS

                                     This feature in Pharmacy Connection is a place to find information
                                     about news stories we’re following. Here, you’ll read summaries of
                                     recent stories relating to pharmacy in Ontario and Canada.
                                     For the latest updates, stay tuned to e-Connect and www.ocpinfo.com

PROTECTING PATIENTS ACT                      Term Care to play a greater role        patient, to be able to administer the
On December 8, 2016, the                     in the governance of Ontario’s          vaccine safely. The College provides
Ministry of Health and Long Term             health regulatory colleges, such as     a Guideline – Administering
Care introduced the Protecting               making regulations around College       Injections and an Administering
Patients Act (also known as Bill             committees and panels.                  Injections practice tool. Also see
87), which makes legislative                                                         pages 18-20 for further resources.
amendments around the sexual                 The introduction of the Act comes
abuse of patients by regulated               as a result of the findings and         DRUG ABUSE STRATEGY
health professionals. Amendments             recommendations of the Minister’s
include:                                     Task Force on the Prevention of         According to data from the
                                             Sexual Abuse of Patients and the        coroner’s office, at least 165
• Expanding the list of acts of             Regulated Health Professions Act.       people in Ontario died as a direct
  sexual abuse that will result in a                                                 result of the use of fentanyl in
  mandatory revocation of a license;         SHINGLES VACCINE FREE                   2015, more than double the
                                             FOR ONTARIO SENIORS                     number of deaths in 2010.
• Increasing fines for health               AGED 65-70
  professionals and organizations                                                    Governments at all levels are
  that fail to report an allegation of       As of January 1, 2017, seniors          taking action to reduce and
  patient sexual abuse to a college;         aged 65 to 70 are eligible to           prevent an increasing number
                                             receive the shingles, or herpes         of overdose deaths related to
• Establishing a minimum time               zoster, vaccine free of charge          opioids like fentanyl. In the fall,
  period after the end of a patient-         in Ontario. The vaccine greatly         the government of Ontario
  provider relationship during which         reduces the risk of developing          undertook a number of actions,
  sexual relations are prohibited;           shingles.                               including delisting high strength
                                                                                     formulations of long acting opioids
• Removing the ability to continue          The vaccine is available from           from the Ontario Drug Benefit
  to practise on patients of a               a primary care provider or a            Formulary, expanding access to
  specific gender after an allegation        pharmacy. Patients can receive          naloxone overdose medication,
  or finding of sexual abuse;                the vaccine directly from their         and establishing the Patch for
                                             primary care provider at no charge.     Patch program. See a recent
• Increasing access to patient              Patients who wish to receive the        ISMP Safety Bulletin on Opioid
  therapy and counselling as soon            vaccine at a pharmacy must get          Prescribing on page 21.
  as a complaint is filed; and               a prescription from their primary
                                             care provider and may have to           In December, the federal
• Ensuring that all relevant                pay the pharmacy a fee for the          government introduced the
  information about current and              vaccine. Shingles vaccine should        Canadian Drug and Substances
  past conduct is available to the           be considered a Schedule I drug at      Strategy, which focuses on harm
  public in an easy to access and            this time, per NAPRA.                   reduction as the core pillar of
  transparent way.                                                                   Canada’s drug policy. The federal
                                             Pharmacists are reminded they           Minister of Health also introduced
The Protecting Patients Act will             must have sufficient knowledge, skill   Bill C-37. The Bill would alter
also increase the ability of the             and judgement respecting both the       a number of acts to help both
Minister of Health and Long                  vaccine and the condition of the        health professionals and law

PAGE 8 ~ WINTER 2017 ~ PHARMACY CONNECTION
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
NEWS

enforcement in their efforts to         risks of opioids, supporting better        Pharmacists can dispense any
reduce the harms associated with        prescribing practices, and reducing        formulation of naloxone available
drug use. Amendments include:           easy access to unnecessary opioids.        for sale and distribution in Canada,
                                                                                   as long as it is in accordance with
• Streamlining the application         Many municipal governments have            all of the requirements outlined
  process for supervised                also undertaken strategies to deal         in the College’s Guidance –
  consumption sites;                    with opioid abuse in their individual      Dispensing or Selling Naloxone. It
                                        communities, including ensuring            is the professional responsibility
• Prohibiting the unregistered         that first responders are equipped         of a pharmacist to ensure that he
  import of pill presses;               with naloxone.                             or she has sufficient knowledge,
                                                                                   skills and abilities to competently
• Making it a crime to possess or      NALOXONE                                   deliver any pharmacy service. More
  transport anything intended to                                                   guidance on naloxone is available
  be used to produce controlled         Public health authorities and              on page 14-15.
  substances; and                       governments are strongly
                                        encouraging individuals who are            The College has included links to
• Supporting the faster and safer      at risk of opioid abuse, or who            external training resources for
  disposal of seized chemicals and      are aware of someone who is, to            pharmacists to ensure they are
  other dangerous substances.           obtain naloxone kits from their            prepared to safely and effectively
                                        local pharmacy or public health            provide naloxone to a patient or
Health Canada will also continue        unit. Ontarians with a health card         patient’s agent.
to take actions that align with their   are eligible for a free take home
Opioid Action Plan, including better    naloxone kit through the Ontario
informing Canadians about the           Naloxone Pharmacy Program.

            STERILE COMPOUNDING
         STANDARDS: IMPLEMENTATION
        As previously reported, Council has approved both the Model Standards of Practice for Pharmacy
         Compounding of Non-hazardous Sterile Preparations and the Model Standards for Pharmacy
            Compounding of Hazardous Sterile Preparations for implementation by January 1, 2019.

           The standards will apply in all pharmacies where sterile compounding is done, including drug
                     preparation premises, community pharmacies and hospital pharmacies.

          Community and hospital practice advisors have developed a joint plan to align expectations for
         implementation, building on the baseline reviews of hospital pharmacies completed over the last
        year and the identification of community pharmacies whose practice includes sterile preparations.

        It is expected that pharmacies where sterile compounding is done will have started the process of
          conducting a gap analysis comparing the Model Standards against the pharmacy’s own policies,
           procedures and facilities. Based on this analysis, a plan will be developed leading to compliance
                                           before the implementation date.

               Over the next several months, additional supporting material will be posted to assist
                                   pharmacies in moving forward in this area.

                                                                                PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 9
IN THIS ISSUE: Continuous Quality Improvement An Essential Component of Patient and Medication Safety 30 A Shared Responsibility for Ethical and ...
CODE OF ETHICS

BRINGING THE CODE
OF ETHICS TO LIFE
In 2016, the College launched a series of e-Learning modules to assist current and
future pharmacy professionals in understanding and applying the Code of Ethics in
everyday practice.

Council approved the new Code at their December                            YOU ARE ACCOUNTABLE
2015 meeting following an extensive development                            TO THE CODE
and consultative process. Although practice expecta-
tions in the new Code are unchanged, it was updated                        You are required to make an annual declaration of
to more appropriately address current practice and                         commitment to the Code of Ethics, starting with this
clearly establish the standards of ethical conduct for                     year’s renewal. By making this commitment, you are
pharmacy professionals.                                                    declaring that you have read and understand the Code
                                                                           and your accountability to it.
The Code is a comprehensive document that outlines
the core ethical principles that dictate a healthcare                      All pharmacists and pharmacy technicians must apply
professional’s ethical duty to patients and society. The                   these ethical principles — not their own beliefs or
Code supports these principles with standards that                         values — to inform their behaviour and conduct. Your
indicate how a practitioner is expected to fulfill their                   actions and decision-making in practice should support
ethical responsibilities.                                                  these principles and demonstrate your commitment
                                                                           to serving and protecting patients and society. As a
                                                                           reminder, the four core ethical principles that the Code
    CODE OF ETHICS
                                                                           is founded on are:

   Declaration                                                                1. Beneficence (to benefit)

   of Commitment                                                              2. Non maleficence (to do no harm)

    I commit to serve and protect my patients and society                     3. Respect for Persons/Justice
    In keeping this promise:
                                                                              4. Accountability (Fidelity)
      I will put my patients first.

      I will “do good” and benefit my patients and society.                Abiding by these principles is not optional. In fact,
      I will “do no harm” and, whenever possible, prevent harm from        understanding and committing to them is part of
      occurring.                                                           your overriding role and responsibility as a healthcare
      I will protect my patients’ vulnerability and respect their rights   professional.
      as autonomous persons.

      I will act as a responsible and accountable fiduciary of the
      public trust.

      I will act with integrity and will honour the ideals, values and
      commitments of my profession.

      I will faithfully abide by my profession’s Code of Ethics.

    I make this commitment as a healthcare professional
    to my patients, society, my profession and to myself.

PAGE 10 ~ WINTER 2017 ~ PHARMACY CONNECTION
CODE OF ETHICS

                       RESOURCES AVAILABLE
                       TO SUPPORT YOUR
                       APPLICATION OF THE CODE
E-LEARNING MODULES
e-Learning modules feature a variety of learning techniques including true and false
questions, whiteboard video and case studies with reflective discussion.

AN INTRODUCTION TO THE CODE OF ETHICS                         PRINCIPLE OF BENEFICENCE (TO BENEFIT)

This module explores the role and purpose of the              As a healthcare professional, you must actively and
Code of Ethics, outlines the professional role and            positively serve and benefit your patients and society.
commitment of healthcare professionals and provides           This module will emphasize how to apply this principle
an overview of the core ethical principles of healthcare      in practice and help you understand that your respon-
that must guide your everyday practice.                       sibility extends beyond simply ensuring you have
                                                              accurately filled the prescription.

PRINCIPLE OF NON MALEFICENCE (DO NO HARM)                     PRINCIPLE OF RESPECT FOR PERSONS/JUSTICE

In all circumstances, you have an obligation to be            You have a dual obligation as a healthcare professional
diligent in your efforts to do no harm and, whenever          to respect and honour the intrinsic worth and dignity
possible, to prevent harm from occurring. This module         of every patient as a human being, and to treat all
provides examples of the ways that you can help               patients fairly and equitably. This module will outline
protect patients from harm, including real life examples      components of this principle including recognizing the
where a patient was harmed from lack of action.               vulnerability of patients, respecting their autonomy and
                                                              decisions, and protecting their privacy.

                                                                             PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 11
CODE OF ETHICS

PRINCIPLE OF ACCOUNTABILITY/FIDELITY                           PROFESSIONAL BOUNDARIES

This principle requires you to be a responsible and            Woven throughout the Code is the expectation that
faithful custodian of the public trust, accountable            you will assume the responsibility, at all times, for
not just for your own actions and behaviours, but for          maintaining appropriate professional boundaries with
those of your colleagues as well. This module explores         patients. This module discusses these responsibilities
the professional promise that all health professionals         and explores them in practice.
share – to always and invariably act in the best interest
of your patient, not your own.

VIDEO PRACTICE EXAMPLES
The video practice examples provide you with the opportunity to participate in an interactive learning tool that
focuses on a specific ethical dilemma that you may encounter in everyday practice.

                                                                                  APPLYING
CONFIDENTIALITY                           CONTINUITY OF CARE                      PROFESSIONAL JUDGMENT

A neighbour comes to you for              It’s Friday night and a regular         It’s a busy night at the pharmacy
information about her fourteen            patient of your pharmacy has            and a father is picking up an
year old daughter as she is               recently been discharged from           antibiotic for his four year old
concerned about her recent                hospital. His prescriptions from the    daughter. You question the dose
behaviour. What do you do?                hospital do not include a regular       and duration; the doctor’s office is
                                          medication that he has been taking.     closed. What do you do?
                                          You can’t reach his physician; what
                                          do you do?

PAGE 12 ~ WINTER 2017 ~ PHARMACY CONNECTION
WHITE COAT CEREMONIES

             White Coat Ceremonies at
   UNIVERSITY OF TORONTO
and UNIVERSITY OF WATERLOO
 The University of Toronto and University of Waterloo recently hosted ceremonies to formally
mark the beginning of incoming pharmacy students’ professional journey. During the ceremonies,
students make their commitment to ethics and integrity and are welcomed into the professional
     community. College Registrar and CEO Nancy Lum-Wilson attended both ceremonies.

                                                                 OCP Registrar Nancy
                                                                 Lum-Wilson and OCP President
                                                                 Regis Vaillancourt speak at the
                                       University of Toronto’s   University of Waterloo’s White
                                      Pharmacy Class of 2020     Coat Ceremony

                                                                                                     University of
                                                                                                       Waterloo’s
                                                                                                        Pharmacy
                                                                                                    Class of 2020

                                                                       PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 13
NALOXONE

NALOXONE:
5 Things Pharmacists Need to Know
Maria Zhang, RPh, BScPhm, PharmD, MSc and Beth Sproule, RPh, BScPhm, PharmD
Centre for Addiction and Mental Health (CAMH)
Leslie Dan Faculty of Pharmacy, University of Toronto

1. NALOXONE IS NOW                        formulations, intranasal                assist a person at risk of
A SCHEDULE II DRUG                        naloxone is also available              opioid overdose.3
                                          without a prescription.
On March 22, 2016, Health                                                        Essentially, any Ontarian with a
Canada delisted naloxone as a             2. ONTARIANS WITH                      health card should be provided
prescription drug.1 The National          A HEALTH CARD ARE                      with a naloxone kit and training,
Association of Pharmacy                   ELIGIBLE FOR A FREE                    upon request. Pharmacists’ main
Regulatory Authorities (NAPRA)            TAKE-HOME NALOXONE                     role in this program is to provide
then reclassified naloxone as a           KIT THROUGH THE                        education to naloxone kit recipients
Schedule II medication when               ONTARIO NALOXONE                       and minimize barriers to access.
used in an emergency opioid               PHARMACY PROGRAM                       Those who do not have health
overdose situation outside of             Pharmacies are provided up to          cards can be directed to local public
hospital settings.                        $70.00 for each naloxone kit they      health units. Intranasal naloxone
                                          dispense and provide training on.      is available for free for recently
While most take-home                      Eligibility criteria for the program   released at-risk inmates4.
naloxone kits currently contain           include anyone who is:
intramuscular formulations of                                                    3. PATIENTS ON
naloxone, there is an Interim             •C
                                            urrently using opioids,             CHRONIC OPIOID
Order, issued by the Minister of                                                 THERAPY SHOULD
Health that allows the importation        •A
                                            past opioid user who is at risk     BE OFFERED A TAKE-
and sale of NARCAN® nasal spray            of returning to opioid use, or        HOME NALOXONE KIT
for the emergency treatment                                                      While there are known factors
of known or suspected opioid              • A family member, friend, or         that increase the risk of opioid
overdoses.2 Like the parenteral             other person in a position to        overdose, including concurrent
                                                                                 use of other sedating agents (e.g.,
                                                                                 alcohol, benzodiazepines) and
                                                                                 concomitant medical conditions
                                                                                 such as chronic obstructive
                                                                                 pulmonary disease (COPD), it is
                                                                                 clear that there is a link between
                                                                                 daily doses and overdose death.
                                                                                 The risk of opioid-related
                                                                                 mortality is increased even at
                                                                                 doses of 50 mg of morphine
                                                                                 equivalents per day.5 Therefore,
                                                                                 take-home naloxone kits should
                                                                                 be proactively offered to anyone
                                                                                 on chronic opioid therapy,
                                                                                 regardless of dose.

PAGE 14 ~ WINTER 2017 ~ PHARMACY CONNECTION
NALOXONE

Given the profound stigma around people living with                   4. PRE-ASSEMBLED TAKE-HOME
substance use disorders, pharmacists may encounter                    NALOXONE KITS ARE AVAILABLE
patients on opioids who do not wish to receive a                      Pharmacies no longer have to self-assemble take-
naloxone kit. Pharmacists can highlight that having                   home naloxone kits as pre-assembled ones are
a naloxone kit around the house is a way to protect                   available for ordering. Pharmacies are encouraged
the person using opioids, and anyone who may                          to check with their usual pharmaceutical distribution
inadvertently consume them, and describe it as similar                channels.
to having a first-aid kit.

5. RESOURCES EXIST TO SUPPORT PHARMACISTS
IN PROVIDING NALOXONE KIT TRAINING

Centre for Addiction and Mental Health:
• Pharmacists’ Checklist (vial or ampoule)

• “ 5 Steps to Save a Life” kit insert for naloxone kit recipients

•P
  oster for dispensing area

•P
  ortico clinical tools for opioid misuse and addiction,
 including specific naloxone resources

University of Waterloo
•N
  aloxone at pharmacies: what you need to know to combat the opioid crisis

•V
  ideo: How to administer naloxone (ampoule)
 *Note: do not need to open (or use) an alcohol wipe to open an ampoule

Ontario College of Pharmacists
•G
  uidance for Pharmacists on Dispensing or Selling Naloxone

Ontario Pharmacists Association
•T
  ake home naloxone in community pharmacies: online module

REFERENCES:                                                           Ontario Naloxone Pharmacy Program. Retrieved
                                                                      from: http://health.gov.on.ca/en/public/programs/drugs/
1. Health Canada. 2016a. Notice: Prescription Drug                    naloxone.aspx
List (PDL): Naloxone. Retrieved from: http://www.hc-sc.
gc.ca/dhp-mps/prodpharma/pdl-ord/pdl-ldo-noa-ad-                      4. Margison, A. 14 October 2016. Ontario inmates
naloxone-eng.php                                                      first to get naloxone opioid overdose spray. CBC
                                                                      News. Retrieved from: http://www.cbc.ca/news/canada/
2. Health Canada. 2016b. Notice - Availability of                     kitchener-waterloo/ontario-inmates-first-to-get-
Naloxone Hydrochloride Nasal Spray (NARCAN®)                          naloxone-opioid-overdose-spray-1.3804151
in Canada. Retrieved from: http://www.hc-sc.gc.ca/
dhp-mps/prodpharma/activit/announce-annonce/                          5. Gomes T, Mamdani MM, Dhalla IA, Paterson JM, &
notice-avis-nasal-eng.php                                             Juurlink DN. (2011). Opioid dose and drug-related
                                                                      mortality in patients with nonmalignant pain. Arch
3. Ministry of Health and Long-Term Care. 2016.                       Intern Med. 171(7):686-91.

                                                                                     PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 15
PACE

Ready, SET, PACE
COLLEGE LAUNCHES NEW APPROACH TO ASSESSING
APPLICANTS’ READINESS FOR PRACTICE
All registered pharmacy students          who started the SPT process              practice opportunities. Following
beginning the registration process        before January 18, 2017.                 assessment, guidance will be
in Ontario must now go through                                                     offered to candidates with
the new Practice Assessment of            In PACE, a candidates’ ability to        identified practice performance
Competence at Entry (PACE),               demonstrate entry-to-practice            gaps to support appropriate
unless they are actively engaged          competence in a practice setting         individualized development prior to
in the University of Waterloo or          is assessed by College-appointed         re-assessment. The practice-based
University of Toronto PharmD              pharmacists - PACE Assessors.            registration requirement is met
programs. The existing Structured         Candidates demonstrate their             when a candidate demonstrates
Practical Training (SPT) program will     knowledge, skills and abilities          entry-to-practice competence to
continue for interns and students         while engaged in on-site                 the validated standard.

THE PACE PROCESS
     STEP        ORIENTATION (ONE WEEK)
     1           The candidate has an orientation to the practice site and gets familiar with the workflow and
                 processes before engaging in practice.

     STEP        ASSESSMENT (TWO OR THREE WEEKS)
     2           The candidate engages in the scope of practice of the profession over 70 hours on either a
                 two-week full time or three-week part-time basis to demonstrate their competence. The PACE
                 Assessor observes their practice and assesses it against the PACE Assessment Criteria. The
                 candidate will also document examples and situations of their practice experience in an online portal.

     STEP        OUTCOME (UP TO TWO WEEKS)
     3           The candidate is notified of the outcome of the assessment: Competence Demonstrated or
                 Development Required.

     STEP        FEEDBACK & PLAN DEVELOPMENT
     4           (FOR CANDIDATES REQUIRING DEVELOPMENT)
                 The candidate creates a self-directed learning action plan to address gaps in their competence.
                 College staff provide support to the candidate in the development of their learning action plan.
                 The candidate works with a coaching pharmacist to implement their plan.

PAGE 16 ~ WINTER 2017 ~ PHARMACY CONNECTION
BE A PACE ASSESSOR:
SUPPORT THE FUTURE
OF THE PROFESSION

The Role of a PACE Assessor
PACE assessors supervise candidates to help
the College determine if that candidate has met
the practice-based registration requirement.

Assessors directly observe the candidate over
a specified period of time. Once this period is
over, they use the validated Ontario Pharmacy
Patient Care Assessment Tool (OPPCAT) to
rate the candidate’s ability to demonstrate the
entry-to-practice competencies outlined in the
PACE Assessment Criteria, and then submit
their completed assessment to the College.

The College applies a standardized scoring
rubric to the assessor’s ratings to determine if
the candidate has successfully demonstrated
their competence at entry-to-practice or if
additional development is required.

                                                             • Currently practicing a minimum of 24 hours per
The Benefits                                                   week in a community or hospital pharmacy in
PACE assessors:                                                Ontario that supports a diverse patient population
                                                               and delivers a wide range of pharmacy services;
  • Receive specialized training and have opportunities
    for ongoing skills development;                          • Understanding of and commitment to the
                                                               Standards of Practice and the Code of Ethics;
  • Develop skills and experience that will be
    valuable for future roles with the College;              • Strong advocate of outstanding patient care and
                                                               public protection;
       • Ensure that future pharmacists are
             competent to deliver patient care;              • Willing to engage and maintain competence in
                                                               using the assessment tool;
                •A
                  re publicly recognized as practice
                 leaders in Pharmacy Connection; and         • Experience in fostering collaborative
                                                               relationships; and
                •R
                  eceive an official Certificate of
                 Appointment from the College.               • Excellent verbal, written and listening skills.

                   The Qualifications                      To learn more and explore whether you could be
                                                           a PACE Assessor, please visit the PACE Assessor
                            The College looks for the      page under Key Initiatives on the College website or
                              following when selecting     contact regprograms@ocpinfo.com
                               assessors:
                                                           PACE will allow for support from the profession in roles
                                 • Experience providing   beyond being an assessor. If you have enjoyed being a SPT
                                   patient care as a       preceptor for students and interns in the past, please contact
                                   pharmacist in           us to find out how you can continue to positively influence
                                   Canada for at least     and share your expertise with new practitioners within the
                                   two years;              PACE model.

                                                                           PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 17
VACCINES

PHARMACISTS
NOW AUTHORIZED
TO ADMINISTER
ADDITIONAL
VACCINES
Amended regulations under the Pharmacy Act expand            patient of their option to have the vaccine
pharmacist authority relating to the administration          administered by their primary health care provider
of vaccines. Building on the success of pharmacists’         free of charge prior to administering the vaccine
participation in the administration of flu shots             at a cost to the patient.
through the province’s Universal Influenza Immuniza-
tion Program (UIIP), these recent changes provide            Authority includes vaccinations for:
patients with more convenient access to many routine
                                                             1. Bacille Calmette-Guérin (BCG)
vaccines, particularly related to travel. Additionally,
patient safety will be improved because temperature          2. Haemophilus influenzae type b (Hib)
sensitive vaccines can now be administered on-site
                                                             3. Hepatitis A
at the pharmacy, instead of having to be transported
to another location for administration by a different        4. Hepatitis B
healthcare provider.
                                                             5. Herpes Zoster (Shingles)
CHANGES TO THE REGULATIONS                                   6. Human Papillomavirus (HPV)
                                                             7. Japanese Encephalitis
Pharmacists, pharmacy students and interns who have
registered their injection training with the College are     8. Meningococcal disease
now permitted to administer vaccines to any patient
                                                             9. Pneumococcal disease
five years of age or older for 13 vaccine preventable
diseases in the following circumstances:                     10. Rabies
                                                             11. Typhoid
• The patient is prescribed a Schedule I vaccine
  specified in the regulations; and/or                       12. Varicella
                                                             13. Yellow Fever
• The patient requires a Schedule II vaccine specified in
  the regulations.
                                                             Additionally, the authority to administer the influenza
Where a patient meets eligibility criteria for publicly      vaccine in accordance with the Universal Influenza
funded vaccines (e.g., routine childhood immunization,       Immunization Program (UIIP) has been extended to
HPV for grade 7 or 8 students, pneumococcal for              pharmacy students and interns.
seniors aged 65+, etc.), pharmacists must inform the

PAGE 18 ~ WINTER 2017 ~ PHARMACY CONNECTION
VACCINES

REQUIREMENTS FOR THE                                            The College has developed an Administering a
ADMINISTRATION OF VACCINES                                      Substance by Injection or Inhalation Guideline to
The requirements for the administration of these new            provide further guidance to pharmacy professionals
vaccines align with the requirements already established        when administering a vaccine.
for the administration of any substance by injection or
inhalation.                                                     INJECTION TRAINING AND
                                                                REGISTRATION WITH THE COLLEGE
These include:                                                  Injection training requirements and courses are the
• All injections are administered in an appropriate            same for administration of any injection. Pharmacists
  environment that is safe and clean;                           must successfully complete OCP approved pharmacist
                                                                injection training, maintain certification in CPR and First
• The appropriate infection control procedures are             Aid, and register their training with the College.
  in place;
                                                                Pharmacy students and interns are permitted to
• A practitioner may only administer a substance by            administer vaccines subject to the terms, limits and
  injection after receiving informed consent from the           conditions imposed on their certificate of registration.
  patient, or his or her authorized agent;                      Students and interns who attend the University of
                                                                Waterloo (2012 and onward) and graduates of the
• A practitioner has sufficient knowledge, skill and judge-    University of Toronto (2013 onward) receive the
  ment respecting both the vaccine and the condition of         injection training as part of their curriculum. Prior to
  the patient, to be able to administer the vaccine safely;     administering an injection, the supervising pharmacist
• A vaccine is only administered when it is in the best        must confirm that the student or intern has completed
  interest of the patient, given the known risks and            all necessary training.
  benefits and the safeguards and resources available           Pharmacy professionals are reminded that they are
  to safely manage any outcomes after administration,           accountable for practising within their scope of practice,
  including any adverse events;                                 the terms, conditions and limitations on their certificate
• Documentation requirements are met; and                      of registration, if any, and in accordance with their
                                                                knowledge, skill, and judgment. A pharmacy professional
• The patient’s primary care provider (if any) is notified     is expected to assess his or her continuing education
  within a reasonable time after administration.                needs prior to administering a vaccine.

              MESSAGE FROM NAPRA:
              IMPORTANT INFORMATION FOR ONTARIO
              PHARMACISTS ON VACCINE SCHEDULING
        Pharmacists may have questions regarding               • HPV vaccine is part of routine immunization
        the schedule of certain vaccines. Of the                 programs in all provinces and territories and
        13 additional vaccines now permitted,                    would therefore be considered Schedule II.
        11 are specifically listed in the National
        Drug Schedules (NDS). However, human                   • Shingles vaccine is currently part of the
        papillomavirus (HPV) vaccine and herpes zoster           routine program only in Ontario and would
        (shingles) vaccine are not listed.                       therefore not meet the criteria for Schedule
                                                                 II. Shingles vaccine should be considered a
        The NDS states that vaccines are Schedule I              Schedule I drug at this time.
        unless they are “part of a routine immunization
        program in most/all provinces and territories,” in     Information on routine immunization
        which case they are Schedule II. It is permissible     schedules across Canada can be found at
        to apply the criteria to other vaccines that are       healthycanadians.gc.ca
        not specifically listed in the NDS.

                                                                                PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 19
5 THINGS TO KNOW

5 Things to Know
About Administering Vaccines
Pharmacy professionals have               As with any learned skill, practice     • Details on the vaccine
an ethical and professional               is important to be comfortable             administered (e.g., name, strength,
responsibility to recognize and           and confident when performing              volume, site of administration, lot
practice within the limits of their       injections. When not part of               number, DIN, expiration date);
competence and with the patient’s         routine practice, it may be             • Circumstances relating to any
best interest in mind.                    challenging to gain hands-on              adverse reaction experienced
                                          experience. Consider taking a             by the patient, and treatment
1. Identify Learning Opportunities        refresher course or enlisting             recommended or administered as
                                          the support of a peer who has             a result;
Pharmacists, interns, and students
                                          mastered the technique to help you
must possess sufficient knowledge                                                 • Notification to the patient’s
                                          brush up on your injection skills.
of the vaccines and associated                                                       primary care provider; and
conditions to administer them safely.     3. Store Vaccines Appropriately         • Provision of proof of vaccination
This includes assessing the patient                                                  to the patient for their vaccine
to determine the clinical appro-          Designated managers are respon-            administration record.
priateness of a vaccine, whether          sible for overseeing inventory
                                                                                  Refer to the College’s
prescribed, requested by the patient      management in the pharmacy.
                                                                                  Documentation Guidelines for
or recommended by the pharmacist.         Policies and procedures must be in
                                                                                  additional guidance.
                                          place to handle and store vaccines
Pharmacists are expected to               appropriately and address any           5. Know the Limits of
engage in routine self-assessment         deviations. This includes managing      Independent Authority
and to pursue continuing education        the cold-chain from procurement
when gaps are identified. OCP             to administration, regular monitor-     Situations may arise where a
provides a number of tools to assist      ing of the ambient pharmacy             pharmacist is asked to administer
practitioners with ongoing learning       temperature, and temperature            an injection that falls outside of the
and professional development,             control of the refrigerators and/       vaccines or circumstances included
including a listing of CE resources       or freezers used. In addition to        in Regulations. In these instances,
available on the OCP website.             having adequate storage facilities,     delegation of authority from
                                          pharmacy staff must be familiar         another healthcare professional
2. Use Proper Technique
                                          with and adhere to OCP’s Policy         with this authority would be
Pharmacists, interns, and students        — Protecting the Cold Chain.            required, such as a Medical
must possess sufficient skills                                                    Directive or a Direct Order.
                                          4. Maintain Effective
to perform a vaccine injection
                                          Documentation                           Prior to accepting delegation,
properly. This is essential to
                                                                                  members should be familiar with
minimize the potential for adverse        Documentation on the patient            OCP’s Policy of Medical Directives
reactions and ensure effective            record should include relevant          and Delegation of Controlled Act
levels of immunity are attained.          details, such as:                       and understand their professional
Prior to giving an injection to a                                                 responsibilities in doing so.
                                          • Information on the pharmacist
patient, the practitioner must                                                    Collaboration and communication
                                            who performed the injection (and
use aseptic technique, properly                                                   with the prescriber in both
                                            the supervisor, if applicable);
landmark the appropriate injection                                                delegation scenarios is important
                                          • The clinical assessment and          to ensure the best possible patient
site, select the appropriate needle
                                             information gathered from            outcomes.
length and volume, and decide if a
                                             the patient;
bunching or flattening technique
should be used1. Other learned skills     •C  onfirmation that an informed
                                            consent was given by the patient
                                                                                  1
                                                                                   http://healthycanadians.gc.ca/publications/
include inserting the needle at the                                               healthy-living-vie-saine/1-canadian-immu-
correct angle and depth, the rate of        or his or her authorized agent;       nization-guide-canadien-immunisation/
administration, and managing the          •T  he date and location the act was   index-eng.php?page=8#p1c7a3b
patient’s pain perception.                  performed;

PAGE 20 ~ WINTER 2017 ~ PHARMACY CONNECTION
ISMP CANADA

                                            Institute for Safe Medication Practices Canada              A KEY PARTNER IN

                                            REPORT MEDICATION INCIDENTS
                                            Online: www.ismp-canada.org/err_index.htm
                                            Phone: 1-866-544-7672

                                                                                              Volume 16 • Issue 8 • November 29, 2016

Safer Decisions Save Lives: Key Opioid Prescribing Messages
for Community Practitioners

                                                                            the community, as well as regulatory colleges,
• Do not prescribe potent opioids for minor pain.                           legislators, and the general public.
• Chronic opioid therapy should be reserved for
  chronic pain that impairs daily function and has                          Selection of Patients for Opioid Therapy
  not responded to non-opioid treatments.
• If opioid therapy is chosen, it should be treated as a                    Do not prescribe potent opioids for patients
  therapeutic trial. Prepare patients for the possibility                   with minor pain.
  that therapy will be discontinued if it is ineffective
  or there is evidence of harm.                                             Potent opioids (e.g., morphine, oxycodone,
                                                                            hydromorphone) are not needed for treatment of
• Educate patients about opioid-associated harm
                                                                            minor pain (e.g., pain resulting from musculoskeletal
  and prevention of overdose.
                                                                            injuries, minor surgery, or dental work), and their use
• Understand how to recognize opioid use disorder                           in this context can delay a patient’s return to work.
  and how to initiate or refer a patient for treatment.                     These drugs are suitable for pain associated with
                                                                            major trauma (e.g., fractures, major surgery), but
                                                                            should not be prescribed for longer than the expected
                                                                            recovery time (usually less than 1-2 weeks).
In fall 2015, ISMP Canada brought together a panel                          Emergency, urgent care, and walk-in clinic physicians
of opioid experts from across Canada to identify                            should prescribe quantities that will last only a few
prescribing and management practices likely to result                       days, until patients can be seen by their regular
in better opioid prescribing in the community,                              physician.
especially for treatment of chronic noncancer pain.
The panel identified a number of themes on opioid                           Reserve opioids for patients with severe, chronic
prescribing and management, which were further                              noncancer pain that impairs daily function.
refined into key opioid prescribing messages.*
Although the practices described in these messages                          Opioids should be considered only after adequate
will be particularly helpful to community prescribers,                      trials of all non-opioid treatments that are appropriate
their relevance extends to all healthcare providers in                      for the underlying condition. Do not prescribe opioids

*
    This bulletin is not intended to be comprehensive and must be evaluated in the context of professional standards, regulations, and
    expectations. Not all evidence, knowledge, or advice may have been available or taken into account when this document was prepared,
    and not all possible practices informing opioid prescribing may have been considered or presented. The opinions, principles, guidelines,
    practices, and advice outlined in this document are not necessarily those of the project participants, the partnering organizations, or
    Health Canada, which funded the project.

ISMP Canada Safety Bulletin – www.ismp-canada.org/ISMPCSafetyBulletins.htm                                                            1 of 7

                                                                                              PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 21
ISMP CANADA

   for fibromyalgia, headache, or low back pain. There                     Start with weak opioids first.
   is no compelling evidence of effectiveness in these
   situations, the pain relief will be minimal, and any                    Weak opioids include codeine, tramadol products,
   benefits are typically outweighed by side effects and                   and transdermal buprenorphine. Switch to a potent
   risk of harm.                                                           opioid only if the weak opioid is ineffective. If a
                                                                           potent opioid is needed, use low doses of a
   Prescribe opioids with caution for patients at                          short-acting formulation for initial titration. Avoid
   high risk of addiction.                                                 fentanyl. Do not prescribe benzodiazepines
                                                                           concurrently with opioids.
   There are 2 major risk factors for opioid addiction:
   • current or past history of alcohol or substance use                   Recommend the lowest possible dose for the
     disorder                                                              shortest possible time.
   • current or past history of a psychiatric disorder
     (including anxiety, depression, and post-traumatic                    Low doses and slow dose titration are appropriate for
     stress disorder)                                                      all patients, but are especially important for those at
                                                                           risk for opioid-induced falls, sedation, and other
   Do not prescribe potent opioids for high-risk patients                  harms. Risk factors for opioid-induced falls, sedation,
   unless they have a pain condition that interferes with                  and other harms include advanced age, concomitant
   daily life and has not responded to a full trial of all                 benzodiazepine or other sedating medications,
   major pain treatments (e.g., nonsteroidal                               alcohol use, sleep apnea, and impairment of renal,
   anti-inflammatory agents, antidepressants,                              hepatic, or respiratory function. Do not prescribe
   anticonvulsants, physiotherapy and other                                opioids for nighttime use by elderly patients who are
   nonpharmacologic therapies). In cases where opioids                     at high risk for falls.
   are to be prescribed for high-risk patients, avoid
   hydromorphone, fentanyl, and oxycodone; dispense                        Advise patients about opioid-related harms and
   small quantities at frequent intervals (rather than                     prevention of overdose.
   larger amounts at extended intervals); order regular
   urine drug screens to identify use of nonprescribed                     Use patient-specific handouts, such as Opioid Pain
   opioids, benzodiazepines, or other drugs; and educate                   Medicines–Information for Patients and Families, to
   patients and families about overdose and harm                           support discussion of the following issues of concern:
   prevention.                                                             • impairment of ability to drive or operate machinery,
                                                                             especially after initiation of an opioid or after an
   Opioid Selection and Dosage                                               increase in dose
                                                                           • avoidance of the combination of opioids with
   Treat all opioid prescribing as a therapeutic trial.                      alcohol, benzodiazepines, or illicit drugs
                                                                           • the need to alert family members and friends to the
   There have been no long-term (> 1 year) controlled                        initiation of opioid treatment, as well as the
   trials of the effectiveness of opioids, and cohort                        symptoms and signs of opioid toxicity
   studies have indicated that patients receiving long-                    • the requirement for secure storage of opioids,
   term opioid therapy have worse pain and function                          especially if children or young adults live in the
   outcomes than patients with similar pain conditions                       same house as the patient
   who are not taking opioids. Therefore, the opioid                       • the requirement to not share opioids with others or
   should be tapered and discontinued if it does not                         take opioids from others
   significantly improve pain and function at a dose of                    • the method for obtaining naloxone from
   50 mg MED† or if the patient experiences fatigue,                         community naloxone programs or pharmacies,
   sedation, or other side effects.                                          where available

   †
       MED = morphine equivalents/day, also known as morphine milligram equivalents (MME)/day. This is the total amount of opioid
       consumed in a 24-hour period, converted to the morphine-equivalent daily dose in milligrams. Potency ratios: morphine = 1,
       oxycodone = 1.5, hydromorphone = 5 (available from http://nationalpaincentre.mcmaster.ca/opioid/cgop_b_app_b08.html).1

   ISMP Canada Safety Bulletin – Volume 16 • Issue 8 • November 29, 2016                                                            2 of 7

PAGE 22 ~ WINTER 2017 ~ PHARMACY CONNECTION
ISMP CANADA

Keep the dose below 50 mg MED.                          Opioid Use Disorder: Diagnosis and
                                                        Management
Most patients respond well to doses of 50 mg MED
or less. For patients receiving opioid doses above      Know how to diagnose opioid use disorder.
90-120 mg MED, strongly consider requesting a
second opinion from another healthcare provider, and    The clinical features of opioid use disorder include
advise these patients to get a naloxone kit from the    requirement for higher doses than expected for an
pharmacy, where available. The risk of overdose and     underlying pain condition, resistance to tapering
the inherent risk of addiction increase steeply at      despite poor analgesic response, alarming behaviours
higher doses.                                           (e.g., patient frequently runs out early; patient
                                                        accesses opioids from other sources; patient snorts,
Tapering Opioids                                        crushes, or injects oral opioids), poor psychosocial
                                                        function and mood, and binge use with frequent
Taper the opioid dose when necessary.                   withdrawal symptoms.

Taper the dose in the following situations:             If the diagnosis is unclear, prescribers should:
• patient has experienced no improvement in             • closely monitor the patient with frequent visits and
  function with opioid therapy                             urine drug screens (at least every 2 weeks)
• patient is experiencing opioid-induced sedation,      • dispense opioids frequently (1-7 times weekly) in
  depression, fatigue, sleep disturbance, or other         small quantities
  harm                                                  • closely monitor the patient’s pain and function
• there is a concern that the patient is experiencing   • refer patients to and/or seek a consult (by phone or
  opioid-induced hyperalgesia                              email) with an addiction physician
• there is a concern that the patient may have an
  opioid use disorder                                   If the patient has an opioid use disorder, develop
                                                        and discuss the treatment plan with the patient.
Consider tapering for any patients who are receiving
doses above 50 MED, particularly those whose doses      Include the following messaging in your discussion
are over 200 MED. Many patients on higher doses         of the treatment plan:
will actually experience improvements in their pain,    • options for initiation of buprenorphine or referral to
mood, and function when their dose is lowered.            an addiction specialist
                                                        • anticipated benefits of the treatment plan, including
Taper doses by no more than 10% of the total daily        reduction of pain, prevention of overdose, and
dose every 1-4 weeks. Whenever possible, use              improvement in mood, energy level, and function
scheduled rather than as needed (PRN) doses.
Dispense small quantities frequently (as often as       For most patients with opioid use disorder,
daily), depending on the patient’s adherence to the     initiate buprenorphine or refer the patient to an
tapering schedule.                                      addiction physician for buprenorphine or
                                                        methadone treatment.
For patients who are taking high doses, do not
stop the opioids suddenly.                              Both buprenorphine and methadone have been shown
                                                        to dramatically reduce opioid use, crime, and
Abrupt cessation may cause patients who are taking      overdose. Buprenorphine can be safely prescribed
high doses to go into severe withdrawal. This may       and managed by family physicians.
lead them to seek other sources of opioids, which
puts them at risk of overdose and other harms.          If the patient refuses the treatment plan, and will not
                                                        attend an addiction clinic, then taper the dose over
                                                        1-3 months, with frequent dispensing (as often as

ISMP Canada Safety Bulletin – Volume 16 • Issue 8 • November 29, 2016                                     3 of 7

                                                                        PHARMACY CONNECTION ~ WINTER 2017 ~ PAGE 23
You can also read