HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI

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HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
March 2021
                                                                                  Vol: 2 Issue 12
                                                                                 Pages 36 `20

OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA)   FOR PRIVATE CIRCULATION ONLY

HOSPITALITY TRENDS
SETTING THE SCENE AS
2021 UNFOLDS
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
2   HRA Today March 2021
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
March 2021 HRA Today   3
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
4   HRA Today March 2021
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
March 2021 HRA Today   5
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
6   HRA Today March 2021
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
March 2021

                                                                                  Contents
PRINTER, EDITOR & PUBLISHER
Siji Nair*
sijicn@gmail.com
SECRETARY GENERAL
Aspi Nallaseth
EXECUTIVE EDITOR
Prasad M.
ASSOCIATE EDITOR
N. Vijayagopalan
MANAGER-MARKETING
Sreekanth K.S.
ASST MANAGER-MARKETING
Sibu Nair
DESIGN
Kiran Mohan

National Representatives
Mail: today.hra@gmail.com
Mumbai                                    : Raveendran
Kolkata                                   : Priya Kundu
Chennai                                   : Subramaniam
Bangalore                                 : Hans Injackel

International Representatives

                                                                                   08 Hospitality Trends Set-
Mail: today.hra@gmail.com
Muscat, Oman                              : Dr. Sanjaiyan

                                                                                      ting the Scene as 2021
Dubai, UAE                                : Binoy Syama Krishna
Abu Dhabi, UAE                            : Sabari R Nair
                                          : Narendra Shah
                                                                                      Unfolds
London, United Kingdom
Zurich, Switzerland                       : Johnson Pereira
KL, Malaysia                              : Sudarshan
Singapore                                 : Roshan Fernandez
Seattle, USA                              : Pramod Manjali

                                                                                   10 Innovations Which Are
Kuwait                                    : Jayashree Ganga Prasad
Doha, Qatar                               : Raghesh
Düsseldorf, Germany
Sydney, Australia
                                          : Abraham George
                                          : Rakesh Devadas                            Reshaping The Hospi-
                                                                                      tality Industry
Christchurch, New Zealand                 : Sony Jose
Canada                                    : Shinto Mathew
This issue of HRA Today contains 32+4 pages cover
All information in the HRA Today is derived from sources, which we consider
reliable and a sincere effort is made to report accurate information. It is

                                                                                   14 India’s hospitality sec-
passed on to our readers without any responsibility on our part. The publish-
er regrets that he cannot accept liability for errors and omissions contained
in this publication, however caused. Similarly, opinions/views expressed

                                                                                      tor facing whopping
by third parties in abstract and/or in interviews are not necessarily shared
by HRA Today. However, we wish to advice our readers that one or more
recognised authorities may hold different views than those reported. Material

                                                                                      revenue loss in 2020.
used in this publication is intended for information purpose only. Readers are
advised to seek specific advice before acting on information contained in this
publication which is provided for general use, and may not be appropriate
for the readers’ particular circumstances.
Contents of this publication are copyright. No part of HRA Today or any part
of the contents thereof may be reproduced, stored in retrieval system or
transmitted in any form without the permission of the publication in writing.
The same rule applies when there is a copyright or the article is taken from
another publication. An exemption is hereby granted for the extracts used for
the purpose of fair review, provided two copies of the same publication are
                                                                                   18 Brands
sent to us for our records. Publications reproducing material either in part or
in whole, without permission could face legal action. The publisher assumes
no responsibility for returning any material solicited or unsolicited nor is he

                                                                                   20 News
responsible for material lost or damaged. This publication is not meant to
be an endorsement of any specific product or services offered. The publisher
reserves the right to refuse, withdraw, amend or otherwise deal with all
advertisements without explanation. All advertisements must comply with
the Indian and International Advertisements Code. The publisher will not be
liable for any damage or loss caused by delayed publication, error or failure

                                                                                   34 The Last Leaf
of an advertisement to appear.
HRA Today monthly is Edited, Printed and Published by Siji Nair,
R M Nivas, TMRA F 6 Pangappara (PO) Thiruvananthapuram Pin
695 581. Published from Thiruvananthapuram, Printed at Akshara
Offset TC 25/3230(1), Vanchiyoor, Thiruvananthapuram 695 035.
Owned by Hotels and Restaurants Association (WI), Editor- Siji
Nair
RNI No. DELENG/2018/76917 * Responsible for selection of news
under the PRB Act.                                                                                  March 2021 HRA Today   7
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
HOSPITALITY

    HOSPITALITY TRENDS SETTING                                                                                     Our Bureau

    THE SCENE AS 2021 UNFOLDS

    A
                                                                                                            N.Vijayagopalan

              s the largest industry in       seamless and exceptional hospitality        scene, now the guest can set the
              the world, tourism means a      services to the guests in the new           temperature, mood and ambiance
              lot for most countries. It is   social distancing world.                    of his hotel room via voice com-
              expected that India would                                                   mand. The room would detect light
                                              Let us see a few trends which are
    become the youngest country global-                                                   automatically or adjust the bright-
                                              gaining strong ground.
    ly by 2022, with an average age of 29.                                                ness level, control temperature and
                                              Smart Rooms with Smart Controls             contribute to energy-saving while
    With 59 million active monthly users,
                                                                                          ensuring his luxurious comfort and
    India is the third-largest market for     Futuristic technologies, be it Artificial
                                                                                          stay.
    Instagram which is ruling the social      Intelligence, Machine Learning or the
    media networks worldwide. Millen-         Internet of Things, have taken com-         The guest can enjoy contactless
    nials have set their own rules and        plete control of hotel rooms to ensure      room service using voice recognition
    pushed the brands and market strat-       contactless experiences. From room          technology or book his favourite
    egists to serve what they want even       key to personal entertainment during        spa session with a single click on his
    before the Covid-19 era. There is a       your staycation, everything is now          smartphone. Opulence, comfort and
    marked trend among the Indian Hos-        accessible from smart devices. Once         exceptional room experiences are
    pitality brands to render contactless,    sounded as a science fiction movie          becoming digital in 2021.

8      HRA Today March 2021
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
Maintaining the beauty of the              Guests are excited to take services
                                         environment through recycling and          from these robots that are here
                                         proper management of five living ele-      to assure utmost safety, hygiene
                                         ments i.e. water, waste, energy, food      and comfort. 2021 will have a new
                                         and structure, hotel brands in the         brigade of robot butlers deliv-
                                         new informed world are now commit-         ering your snacks, toiletries or
                                         ted to deliver sustainable hospitality     other amenities to guest rooms.
                                         experiences. Hotels are using bare         They can navigate floors by using
                                         minimum artificial powers whether it       the Wi-Fi to call lifts or be placed
                                         is in the form of air, light and water.    at front door where guests can
                                         Organic, vegetarian and vegan choic-       ask questions and enjoy chats
                                         es are now leading the F&B menus.          with them. They are now your
                                         Hotels are going to bet high on solar      front desk managers providing
                                         energy so as to contribute their bit in    basic information such as the spa
                                         energy conservation for future gen-        and gym timings, best places to
                                         erations. Plastic straws, cutlery, water   hangout, popular shopping hubs
                                         bottles, toiletry bottles etc. have been   and personalized information for
                                         replaced now with compostable or           a guest’s needs.
                                         reusable alternatives.
                                                                                    Short Distance Tours and Stay-
                                         Mobile Check-in                            cations
                                         Contactless check-in through mobile        People are now preferring stayca-
                                         phone which started in 2020 is going       tions over long holidays and short
                                         to rule in 2021 as well. Contactless       distance tours over long journeys.
                                         check-in has become the new norm           A recent survey conducted by
                                         of hospitality and guests are willing      Booking.com has revealed that
                                         to skip front desk for check-in and        people have been taking smaller
                                         other room related queries.                journeys, and discovering (or re-
                                                                                    discovering) wonderful experienc-
                                         These contactless technologies are
The smart rooms are going to be                                                     es closer home with ease in travel
                                         not only offering ease and safety to
power-packed with keyless entry,                                                    restrictions.
                                         consumers but also helping hotel-
soundproof windows, smooth stream-       iers’ weather operational disruptions.     Be it bag packers, corporate
ing entertainment, wireless device       Chatbots are ready to resolve any          groups, families or friends, people
charging, real-time video chats with     guest query. On the otherhand,             are preferring to drive down to
hotel staff and a lot more for new age   virtual tours and mobile check-in are      their nearby getaways for short
guests.                                  ready to delight travel enthusiasts in     and relaxed staycations.
Sustainability is going to be much       2021.
                                                                                    In a bid to encourage more foot-
bigger and greener                       Robots Room Service                        fall on domestic tourism destina-
The Covid-19 pandemic and long                                                      tions, the Tourism Ministry has
                                         Many hotel brands in India have
spells of worldwide lockdowns gave                                                  also started “Dekho Apna Desh”
                                         already adopted robotics to trans-
nature the time to reboot and blos-                                                 campaign asking Indians to take
                                         form room cleaning and room service
som and has made us realise the true                                                pledge to visit at least 15 different
                                         operations. The rise of service robots
value of sustainable and eco-friend-                                                tourism locations in India by the
                                         has ushered in a new era of guest
ly practices to save the life-saving                                                year 2022.
                                         hospitality.
planet.                                                                             (Courtesy : IANS)

                                                                                                March 2021 HRA Today        9
HOSPITALITY TRENDS SETTING THE SCENE AS 2021 UNFOLDS - OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) - HRAWI
HOSPITALITY

 INNOVATIONS WHICH ARE
 RESHAPING THE
 HOSPITALITY INDUSTRY
                                                                                                            Our Bureau

     Hospitality industry in India has been showing a marked downward trend in the
     aftermath of the pandemic, though there are signs of a recovery in the last three to
     four months. Now competition is more cut-throat than ever in the industry. It is no
     wonder that technological innovations are now ruling the roost in the industry so
     as to stand out in a sea of competition.

 M
                any innovative prod-         drapes and lighting; smart TVs,        tech-savvy guests prefer tech over
                ucts are reshaping the       virtual reality and much more. With    human interaction. That’s why
                hospitality industry.        over 20% of hotels worldwide al-       automated check-ins and check-
                Let us have a quick          ready on board, this top innovation    out options are now the norms.
     look at some of them.                   in the hotel industry will continue    From browser-based applications
                                             to reshape the sector in the next      to mobile apps, service automation
     1. Smart In-room Technologies
                                             decade or so.                          is one of the most innovative prod-
     Smart in-room technology is taking                                             ucts in the hotel industry.
                                             2. Self-Serve Tech
     the hospitality industry by storm.
                                                                                    3. Robots in the Hospitality
     This technology includes mobile         Serf Service Technology is growing
                                                                                    Industry
     keys, nifty devices that allow guests   in importance within the hospitality
     to unlock their room doors using        industry. The hospitality indus-       This is an area where lot of inno-
     their smartphones; in-room tablets;     try has come a long way when it        vations are happening day in and
     smart check-in and check-out sys-       comes to automation of services        day out. It was just recently when
     tems; wireless charging pads; smart     – and with good reason. Today’s        California-based Residence Inn LAX

10      HRA Today March 2021
introduced a series of robots tailored for the
hospitality industry. Together with artificial
intelligence, these robots can do just about
anything in a hotel – from checking in guests
to in-room service and even bellhop servic-
es. In Japan, there are even more advanced
robots that do unbelievably well.
4. iBeacons and Location-Based Tech
iBeacon is the name for Apple’s technology
standard, which allows Mobile Apps (running
on both iOS and Android devices) to listen
for signals from beacons in the physical world
and react accordingly. Beacons are small,
wireless transmitters that use low-energy
Bluetooth technology to send signals to other
smart devices nearby. They are one of the
latest developments in location technology
and proximity marketing.
When it comes to top innovation in the hos-
pitality industry, location-based services are
making waves with guests. Although much of
this nifty tech is in its infancy, we can expect
them to help staff locate guest without much
hassle. This is certainly one of the top innova-
tive products of the hotel industry to keep an
eye on.
5. SIP-DECT in the Hospitality Industry
SIP-DECT is a top innovation in the hospital-
ity industry much like setups found in fixed
networks. SIP-DECT, however, is a mobile-en-
abling technology that offers hotel works
sizzling features without tying them to a fixed
location.
6. Social Listening
Social listening is the process of monitoring
digital conversations and interactions on so-
cial media to evaluate your brand perception
and customer feedback. Social listening tech-
nologies are reshaping hospitality industry
like never before. Since most customers are
already on social media platforms, hoteliers
can get “an inside scoop.” This way, they can
offer personalized services. This is expect-
ed to become more and more visible in the
future.
The above are a few of the innovative
products that are reshaping the hospitality
industry.

                                                   March 2021 HRA Today   11
HOSPITALITY
          INDUSTRY

     INDUSTRY’ STATUS TO MAHARASTHRA
     STATE’S HOSPITALITY SECTOR
                                                                                                                     Our Bureau
                                                                                           into the full potential of tourism in
                                                                                           the country, especially leisure tour-
                                                                                           ism, mainly due to the lack of good
                                                                                           quality hotel infrastructure.
                                                                                           The hospitality sector is highly
                                                                                           capital intensive and the high cost of
                                                                                           capital often makes investments in
                                                                                           this sector seem less attractive. The
                                                                                           sector is a significant contributor to
                                                                                           the country’s GDP growth and em-
                                                                                           ployment and granting infrastruc-
                                                                                           ture-lending (infra) status to the
                                                                                           sector– a long-pending request by
                                                                                           key stakeholders – will be the next

     T
                                                                                           frontier in its growth path.
               he Maharashtra government         had also reduced pre-establishment        The government has granted infra
               conferring ‘industry’ status to   licenses for the sector from 70 to 10,    status to three-star or higher cat-
               the state’s hospitality sec-      which along with the industry status is   egory hotels outside cities with a
               tor recently is a great step      expected to boost the growth in the       population of over one million and
     forward in boosting the sector. The         hospitality sector in Maharashtra.        to hotels with a project cost of more
     industry status allows hospitality es-                                                than INR 2 billion (excluding land
                                                 The industry expects that other states
     tablishments in the state to be levied                                                costs). However, this has not provid-
                                                 will take cognizance of what Mahar-
     electricity rate, electricity charges,                                                ed any significant fillip to the sector
                                                 ashtra has done and follow the same,
     water charges, property tax, develop-                                                 as the benefits have been limited to
                                                 which could be the harbinger of
     ment tax, increased carpet ratio and                                                  a minuscule proportion of projects.
                                                 change for the industry by significant-
     non-agricultural tax at industrial rates
                                                 ly impacting its fortunes.                In the recent past, there have been
     (with effect from 1st April 2021). As a
     result, operating costs for hospitality     India is one of the fastest growing       several successful examples of sec-
     players in Maharashtra are expected         travel & tourism (T&T) economies          tors, such as hospitals, logistics and
     to reduce significantly as industrial       in the world thanks to its diverse        affordable housing to name a few,
     tariffs are much lower than the com-        landscape, rich heritage, and cultural    which have witnessed exponential
     mercial tariff that they currently pay.     diversity, which attracts tourists from   growth in investments after they
                                                 across the country and the world.         were accorded the infrastructure
     Earlier in October 2020, the state                                                    status.
                                                 However, we have still not tapped
                                                                                           Similarly, infrastructure status will
                                                                                           provide the Indian hospitality sector
                                                                                           with several benefits and conces-
                                                                                           sions, including longer loan repay-
                                                                                           ment tenure and lower borrowing
                                                                                           rates, which will help in attracting
                                                                                           substantial fresh investments and
                                                                                           will go a long way in improving
                                                                                           the health of the sector, which is
                                                                                           currently struggling due to the on-
                                                                                           going pandemic. The growth of the
                                                                                           hospitality sector will in turn fuel the
                                                                                           economy in the post-COVID world,
                                                                                           making a compelling case for the
                                                                                           sector being granted infrastructure
                                                                                           status.

12      HRA Today March 2021
New Member List
    The Hotel and Restaurant Association of Western India (HRAWI) continues to expand its membership
    base across the western reaches of India. In the recent past, the Association has added hotels, restau-
    rants, and other affiliates from Goa, Maharashtra, Gujarat and Madhya Pradesh among other states.
    The Association’s continued efforts and support for the hospitality industry in the regions under its
    ambit have helped its membership base grow exponentially.

     HOTELS
     Sr.   Name of the                  Address
     No    Establishment
     1     Hotel President              Above Canara Bank, Berasia Road, Near Bhopal Talkies
                                        Square, Bhopal. Madhyapradesh - 462001
     2     Carlton Hotel                Florence House, No.12, B K Boman Behram Marg, behind
                                        Taj Mahal Hotel, Colaba, Mumbai -400039.
     3     Hotel Amba                   Sundaram 1-101, Amba Business Park, B/h. Trimandir,
           Suites                       Adalaj, Gandhinagar, Gujarat - 382421
     4     Double Tree By Hilton        Plot no. 67/1,69 Ambij Bopal Road, Near ISRO Resi-
                                        dential Colony, Jodhpur village,Ahmedabad. Gujarat -
                                        380015
     5     Hotel Taj Skyline            Final Plot No 67-82, R. S. No. 722 - 799, Sankalp in Hotel
                                        Sindhu Bhavan Road, Bodakdev, Ahemdabad, Gujarat -
                                        380059

     RESTAURANT
     Sr.   Name of the                  Address
     No    Establishment
     1     Viva Panjim                  H.No. 178, Rua 31 de Janerio, Behind Mary Immaculate
                                        High School, Fontainhas, Panaji, Goa 403001
     2     Creame Centre                211-D, Shoppers Stop, S. V. Road. Andheri (W), Mumbai -
                                        400058

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                                                                                                                   March 2021 HRA Today   13
HOSPITALITY
        SECTOR

     India’s hospitality sector facing
     whopping revenue loss in 2020.
                                    Our Bureau

14    HRA Today March 2021
The JLL’s report observed that during
                                                                               the first three quarters of 2020,
                                                                               international operators dominated
                                                                               signings over domestic operators with
                                                                               the ratio of 53:47 in terms of invento-
                                                                               ry volume. It was also observed that
                                                                               there has been a demand in leisure
                                                                               destinations, especially during the
                                                                               weekends with further unlocking of
                                                                               restrictions from August 2020.
                                                                               Besides Mumbai and Bengaluru, cities
                                                                               such as Pune, Kolkata and Goa also
                                                                               witnessed sharp declines in RevPAR.
                                                                               Total number of signings in Q3 2020
                                                                               stood at 24 hotels, comprising 2,314
                                                                               keys—a decline of 19 per cent com-
                                                                               pared to the same period last year.
                                                                               Despite the downward slide, there
                                                                               were a few positive moves during this
                                                                               period. The Oberoi Group entered a
                                                                               long-term strategic alliance with the
                                                                               Mandarin Oriental Hotel Group to
                                                                               create unique culinary experiences
                                                                               and the Indian Hotels Company Lim-
                                                                               ited (IHCL) announced the acquisition
                                                                               of the Sea Rock Hotel site to build
                                                                               an iconic sea front hotel in India. The
                                                                               Delhi government allowed hotels to
                                                                               reopen after five months in August
                                                                               2020.
                                                                               Besides this, Thailand’s Dusit Inter-
                                                                               national announced its re-entry into
                                                                               India in a partnership with the Jain
                                                                               Group. The tie-up will set up a 126-
                                                                               keys property in Kolkata at an invest-
                                                                               ment of Rs 75 to 80 crore. The Re-
                                                                               serve Bank of India (RBI) announced

T
                                                                               de-linking hotels from commercial
                                                                               real estate enabling hotels to seek
         he hospitality industry in    According to JLL’s Hotel Momentum       capital loans from banks and ease
         India has been passing        India (HMI) Q3 2020, a quarterly        out liquidity issues, especially for new
         through a critical phase      hospitality sector monitor, among the   hotel projects.
         ever since Covid-19           key markets, Mumbai had the high-
                                                                               Hotels and tourism have been
pandemic came to the scene. The        est RevPAR when compared to the
                                                                               amongst the worst impacted busi-
RevPAR (Revenue per available          other markets, despite its decline of
                                                                               nesses due to the on-going pan-
room) for the industry saw a sharp     RevPAR by 71.7 per cent in Q3 2020
                                                                               demic. However, with the phased
decline during the first three quar-   compared to Q3 2019. The IT capital
                                                                               unlocking of the economy in the
ters of 2020. All key eleven mar-      Bengaluru had the sharpest decline in
                                                                               third quarter of 2020, we witnessed a
kets in India reported a significant   RevPAR in Q3 2020, with an 88.1 per
                                                                               gradual growth in demand, especially
decline in RevPAR Performance in       cent decline compared to the same
                                                                               in the leisure markets. But business
the third quarter of 2020 year-on-     period in the previous year.
                                                                               travel, which is the primary source of
year (YoY).

                                                                                              March 2021 HRA Today        15
pandemic, ANAROCK says guest
                                                                                        perceptions and preferences have
                                                                                        evolved rapidly, and hotels have
                                                                                        been quick to fall in line. The focus
                                                                                        is now on safety, hygiene and so-
                                                                                        cial distancing that is not only for
                                                                                        the safety of guests but also hotel
                                                                                        employees. The report observes
                                                                                        that besides the mandatory saniti-
                                                                                        sation protocols, many hotel chains
                                                                                        are also investing in new cleaning
                                                                                        technologies such as electrostatic
                                                                                        disinfection misters and ultraviolet
                                                                                        light interventions. While domestic
                                                                                        leisure travel is picking up, corpo-
                                                                                        rate demand is still subdued and
                                                                                        will remain constrained at least
                                                                                        for the short term due to compa-
                                                                                        nies’ cost-cutting measures. Most
                                                                                        corporates are now using virtual
                                                                                        meetings, events and webinars to
                                                                                        connect with their stakeholders.
                                                                                        The ANAROCK report further
                                                                                        points out that the under con-
                                                                                        struction hospitality projects may
                                                                                        face delays on account of labour
                                                                                        shortages and issues pertaining
                                                                                        to vendors and a disrupted supply
                                                                                        chain. Besides that, muted market
                                                                                        conditions will likely lead to de-
                                                                                        layed openings and some projects
                                                                                        will remain on hold pending recov-
                                                                                        ery. There could also be financing
                                                                                        challenges on account of negative
                                                                                        sentiment for the sector and that
                                                                                        may also delay projects. There
                                                                                        is also a possibility that changes
     room demand, is yet to pick up and        however, a slight increase in hotel      in market conditions may render
     this can only happen once we see          occupancy that improved from 10 per      some proposed projects infeasible,
     renewed confidence in people to start     cent in April 2020 to almost 26 per      leading to indefinite postpone-
     travelling again. Investors have been     cent in September 2020. ANAROCK          ments and also some properties
     taking interest in exploring opera-       anticipates the overall Indian hos-      may close on account of financial
     tional hotel opportunities, both in       pitality sector (including organised,    stress and not reopen for an ex-
     business and in leisure locations. With   unorganised and semi-organised           tended period of time, resulting in
     the phased unlocking of the economy       operators) to incur an estimated total   negative supply growth.
     in the third quarter of 2020, there has   revenue loss of Rs 90,000 crore in       According to ANAROCK, prior to
     been a gradual growth in demand           2020. Occupancy and average daily        Covid-19, over 11,500 rooms were
     particularly in the leisure market with   rate (ADR) are expected to reach         expected to be added to the sup-
     weekend occupancy spikes.                 pre-Covid levels only by 2022 and        ply in both 2020 and 2021. Now
                                               2023, respectively—assuming that a       only 15-20 per cent of the antici-
     According to another report on the
                                               vaccine is in place by early 2021 and    pated 2020 supply can be expected
     Indian hotel industry by ANAROCK,
                                               becomes widely available before the      to come into the market, with the
     the Indian hospitality sector is facing
                                               end of the year.                         rest being postponed to 2021 and
     a revenue loss of Rs 90,000 crores
     in 2020. The report says there was,       In the backdrop of the Covid-19          beyond.

16      HRA Today March 2021
March 2021 HRA Today   17
BRANDS
          BRANDS

     TIMIOS’                  Timios’ Made to Order porridge range for infants and toddlers in 12
                              variants
                                 Timios forays into the baby food market with the launch of its new
                              category of ‘Made to Order’ porridge range for infants and toddlers. This
                              new product is meant for the nutritional requirements of babies between
                              ages of 6 to18 months,and is available in 12 variants.
                                  According to company sources, the porridge range is manufactured
                              in a cleanroom processing unit with the finest ingredients ensuring
                              highest quality of standards and hygiene. A cleanroom unit is typically
                              used in pharmaceutical and scientific research that require a controlled
                              environment with limited exposure to contaminants. The cleanroom used
                              for manufacturing the porridge range is designed to maintain an extremely
                              clean environment that filters dust, airborne organisms and vaporised
                              particles to provide the most hygienic food products. Each product is
                              processed only upon receiving the customer’s order.
                                 The company claims all the ingredients used are 100 per cent Organic,
                              USDA and India Organic Certified. These ingredients are further processed
                              using traditional methods where they are sprouted, roasted and ground
                              to retain the nutritional value of the ingredients. Timios porridge range is
                              available in 12 variants covering age groups 6 Months to 12 plus months.

     TATA TEA                 Tata Consumer Products strengthens beverages portfolio with new
                              launches
                                  Strengthening its wellness portfolio in the packaged beverages category
                              to cater to consumer needs, Tata Consumer Products has launched two new
                              products: Tata Tea Tulsi Green and Tata Tea Gold Care, and reformulated
                              its existing Tetley Green Tea with added Vitamin C. According to company
                              sources, these new offerings are developed with beneficial ingredients
                              that are known to help improve the body’s immunity and enhance overall
                              wellness and the 2 new product offerings combine the refreshment of
                              everyday tea with the goodness of Indian herbs which are known for their
                              health benefits.
                                 Gold Care is infused with a medley of five native ingredients that
                              provide wholesome goodness in every cup and promote wellbeing. It
                              packs the goodness of immunity boosting ingredient Tulsi and other native
                              ingredients Ginger, Cardamom, Mulethiand Brahmi that not only make for
                              a perfect cup of masala tea but also are known to provide specific health
                              benefits.
                                 Tulsi Green is a blend of green tea and real tulsi leaves. Tulsi is
                              traditionally known to boost immunity and green tea is known for its
                              multiple health benefits. These two were brought together to create a
                              product that tastes and feels good.

     DEL MONTE OLIVE OIL      Del Monte makes olive oil more affordable with launch of 1 litre pack
                                 Del Monte has launched a special 1 litre pouch pack priced at Rs 250,
                              thereby making olive oil affordable like never before. The move is surely
                              expected to disrupt the Rs 40,000 crore edible oil marketin thecountry,
                              considering that price has been reported to be the single biggest barrier
                              which has prevented families from shifting to olive oil segment until now.
                              The pack has already hit the marketsin Delhi-NCR, Bengaluru, Chennai,
                              Mumbai, Hyderabad, Punjab andis available on leading e-commerce
                              platforms as well.
                                  This new packcarries a special variety of olive oil called Olive Pomace Oil,
                              which is imported directly from Europe and was only available in bottles,
                              at a premium. It is known to have zero Cholestrol with no Trans-fats,
                              and instead carries high good fats ( MUFA/ PUFA) and anti-oxidants. It is
                              considered ideal for deep frying apart from everyday Indian cooking.

18     HRA Today March 2021
FAST&UP                  Fast&Up enters child nutrition market with range of healthy nutrition
                         for kids
                            Fast&Up has launched a new range of immunity boosters and electro-
                         lyte supplements for kids- Fast&Up Charge Kidz and Fast&Up Reload Kidz.
                         According to company sources, backed by innovative and Swiss effervescent
                         technology, both products feature premium quality ingredients in delicious
                         flavours that make drinking to good health fun and easy. The range is avail-
                         able across India in retail outlets, e-commerce platforms, kirana stores, top
                         medical stores and through the brand’s website.
                            According to the manufacturers, bridging the gap of quality nourish-
                         ment for children in India, the brand will cater to the growing needs of both
                         parents and kids through effervescent nutrition to make health drinks fun.
                         The products contain no added sugar or artificial colouring and are safe to
                         consume. The products will help to boost immunity at an early age in chil-
                         dren, and provide instant energy and electrolyte replenishment, which are
                         easily lost due to physical activity or through sweating.

ID FRESH FOOD            iD Fresh Food ready to take coffee market, eyes Rs 50 crore sales in
                         2021-22
                            iD Fresh Food launches three unique blends of first-of-its-kind instant fil-
                         ter coffee liquid. The company stated that its coffee liquid has been steadily
                         disrupting the non-alcoholic beverage market since its introduction in Oc-
                         tober 2018. The company is targeting a revenue of Rs 50 crore for 2021-22,
                         with the unique instant filter coffee blends.
                             The surge in demand during the lockdown and work-from-home norm
                         to slow the spread of the Covid-19 pandemic inspired the company to
                         create three exceptional blends – Strong, Bold and Intense. While Strong
                         offers a traditional blend of 70 per cent coffee and 30 per cent chicory,
                         Bold is a combination of 80 per cent coffee and 20 per cent chicory, and
                         Intense is 100 per cent coffee for the purists who like their coffee blended
                         with nothing but coffee. The products will be available in retail stores across
                         markets and e-commerce platforms, such as Amazon, BigBasket, and Supr
                         Daily among others.

NOTO POPS                Noto Pops: low calorie frozen treats that are sugar free & vegan
                            Noto has launched six ice popsicles that are stated to be low-calorie, free
                         of artificial ingredients and GMOs, and to have no added sugar. According
                         to the manufacturers, these six flavours are packed with 40 per cent fresh
                         fruit (unsweetened), stevia, erythritol, apple concentrate, Vitamin C and
                         Prebiotic Fibre and these low calorie and vegan popsicles have no added
                         colour, zero added sugar and are made with real fruits. The six flavours
                         include, Strawberry Raspberry, Kala Jamun, Imli, Pulpy Orange, Pina Colada,
                         and Mango Coconut.

READY-TO-COOK BIRYANIS   Nandu’s launches two ready-to-cook biryanis in Bengaluru
                            Nandu’s has launched two ready-to-cook (RTC) products: Nandu’s Nawa-
                         bi Chicken Dum Biryani and Nandu’s Donne Chicken Biryani. Faster than
                         ordering in and easier than stepping out for one, the biryani mixes, masalas
                         and kits are available in the market. According to the manufacturers, the
                         all-inclusive offering is a complete ready to cook biryani kit which includes
                         chicken biryani mix, tender chicken pieces, sherva an accompaniment for
                         Donne Biryani and salan an accompaniment for Nawabi Biryani and rice too
                         (jeera rice for Donne Biryani and basmati rice for Nawabi Biryani. One pack
                         can easily serve two.
                            The company stated that since March 2020, the demand for Nandu’s
                         RTC range of products, such as Chicken 65 and Butter Chicken Masala, has
                         grown more than two-fold.

                                                                                March 2021 HRA Today       19
NEWS

 MoFPI portal on food research &
 development projects creates
 employment opportunities

 T
          he MoFPI portal on the food        said that a well-developed food pro-      ed that he was confident that this
          research and development           cessing sector with a higher level of     research and development plan will
          projects 2021 was launched         processing helps to reduce wastage,       benefit not only the product and
          at the inaugural session of        improvise value addition, encourage       process development but will also
 India’s 1st Virtual ‘Processed Food         crop diversification, ensure better RoI   aid in the better packaging value
 Expo’ organised by Ministry of Food         (Return on Investment) for farmers,       chain by value addition in the food
 Processing Industries, Government of        boost employment along with growth        processing industry.
 India in association with FICCI, This       in export earnings. Teli said that
                                                                                       Pushpa Subrahmanyam, secretary,
 portal presents the outcomes of the         there is a plethora of opportunities
                                                                                       MoFPI said that the food pro-
 research and development works of           in the food processing sector for
                                                                                       cessing industry is research and
 various institutes involved in food         growth in employment and export
                                                                                       innovation based. It is the inno-
 processing and value addition in In-        potential. He further said that there
                                                                                       vation that drives this sector and
 dia. The portal has facilities to explore   is a need to develop processing,
                                                                                       determines its path and expansion.
 technological solutions in the form of      handling, packaging, storage, and
                                                                                       “The ministry has been supporting
 food product, process and technol-          distribution technology for all key
                                                                                       small innovation projects for devel-
 ogy and food processing machinery           processed products to meet domes-
                                                                                       oping new products and processes,
 and will also serve as the repository of    tic and international food regulation
                                                                                       packaging, testing equipment and
 innovations and technical solutions.        standards. Food processing ministry
                                                                                       more affordable technology for the
                                             is implementing the research and
 Speaking on the occasion, Rameswar                                                    predominant MSME industry in this
                                             development plan for the sector. The
 Teli, Minister of State, Food Process-                                                sector,” she said.
                                             objective is the commercialisation of
 ing Industries, Government of India
                                             the food processing industry. He add-

 Nitta Gelatin India launches intl standard gelatin for the
 hotel & restaurants sector
                                                                                       nese technology as per GMP and
                                                                                       HACCP system under hygiene
                                                                                       rules by European Regulation (EC).
                                                                                       According to the manufacturers,
                                                                                       derived from natural sources, the
                                                                                       gelatin contains all essential amino

 N
                                                                                       acids except Tryptophan.

             itta Gelatin India has          is offering food-grade gelatin in their   The company is promoted by Ker-
             launched a premium gelatin      own brand for retail segment. Accord-     ala State Industrial Development
             of international standard       ing to company sources, good quality      Corporation Limited in collabora-
             in HoReCa category. The         gelatin is the one ingredient that        tion with Nitta Gelatin Inc., Japan.
 products include a variety of desserts,     goes into most of these items and the     With two plants in Kerala and one
 jellies, frozen sweets, soft candies,       product is expected to be palatable       each in Maharashtra and Gujarat,
 marshmallows, etc. This is the first        for food connoisseurs. The premium        their products reach more than 30
 time a gelatin manufacturer in India        gelatin is, manufactured with Japa-       countries.

20   HRA Today March 2021
CII’s 11th Food Safety Awards
Ceremony 2020

T
         he 11th CII Food Safe-            card India (P) Limited, Nashik          More than 120 qualified assessors
         ty Awards Ceremony was                                                    from a pool of 560 assessors were
                                           7) Ready to eat Savouries : Integrat-
         organised to recognise role                                               involved in assessments for the
                                           ed Consumer Goods Manufacturing
         models and best in class food                                             Awards which was conducted vir-
                                           Facility, ITC Limited Panchla
business operators on food safety ex-                                              tually this year. The Award follows
cellence and provide a framework for       8) Ready to eat Savouries : Pepsico     a 4 stage evaluation methodology
continual improvement. The glitter-        India Holdings Private Limited (FRIT-   comprising of technical assessment
ing Award Ceremony was organized           OLAY Division), Sangrur, Punjab         by trained food professionals, cali-
virtually on 18th December 2020. Rita                                              bration by sector specific calibra-
                                           9) Spices, Seasoning, Oleoresins and
Teaotia, chairperson FSSAI graced the                                              tors and subsequent evaluations by
                                           Condiments : AVT McCormick Ingre-
occasion.                                                                          the Awards Committee and a final
                                           dients Pvt Ltd, Ernakulam
                                                                                   round of evaluation by a distin-
The winners of the awards were             10) Tea : TCPL, Damdim Packeting        guished panel of Jury.
1) Cereal, Grains, Pulses : ITC Limited,   Centre
                                                                                   The Jury panel included : Dr Chindi
FBD, ICML - Pudukkottai, Atta Unit         11) Fats & Oil : Adani Wilmar           Vasudevappa, chair, Jury, CII Award
                                           Ltd-Mundra                              for Food Safety, Vice Chancellor,
2) Confectionary : Nestle India Limit-
                                                                                   NIFTEM (under Ministry of Food
ed-Ponda                                   12) Catering & QSR : Proodle Hos-
                                                                                   Processing Industry); Dr Gyanendra
                                           pitality Services Pvt Ltd, C/o. KIA
3) Food Testing Laboratory : TUV                                                   Gongal, Regional Advisor (Food
                                           MOTORS INDIA PRIVATE LIMITED
                                                                                   safety), Food and Fit, Healthier
India Pvt Ltd. Pune (Lab division)
                                           13) Catering & QSR : Proodle Hospi-     Populations and NCD, WHO Re-
4) Foodstuff intended for Particular       tality Services Pvt Ltd – C/o Hyundai   gional Office for South East Asia;
Nutritional Uses : Hindustan Unilever      Motor India Limited.                    Sridhar Dharmapuri, Group Leader,
Limited, Sonepat, Haryana                                                          Agriculture and Food Systems,
                                           Other well deserving applicant units
                                                                                   Food and Agriculture Organisation
                                           nominated by the jury were award-
5) Health Supplements and Nutra-                                                   of the United Nations, Regional Of-
                                           ed with Certificates of Significant
ceuticals : Amway India Enterprises                                                fice for Asia and the Pacific; Dr U.K
                                           Achievements, Strong Commitment
Pvt Ltd, Tamil Nadu                                                                Chatterjee CEO TPM Consulting.
                                           and Letters of Appreciation for their
                                           appreciable efforts in food safety.
6) Alcoholic Beverages : Pernod Ri-

                                                                                               March 2021 HRA Today        21
Heritage Foods won 3 awards at
 National Energy Conservation Awards 2020
                                        Bhuvaneswari and head operations,         est-growing Private Sector
                                        DVRK Prasad at an award function
                                        organised virtually by Bureau of Energy
                                                                                  Enterprises in India, with two
                                        Efficiency, Ministry of Power, Gov-       business divisions’ viz., Dairy
                                        ernment of India in the presence of       and Renewable Energy under
                                        Minister of State for Power, New and      its flagship Company Heritage
                                        Renewable Energy R.K Singh.               Foods Limited and Cattle feed
                                           While this is an industry record by    business through its subsid-

 H
                                           itself, the company has reached a new  iary, Heritage Nutrivet Ltd
            eritage Foods has won all the milestone by winning all the three      (HNL). Presently Heritage’s
            prestigious All India National awards this year by breaking the pre-  milk and milk products have
            Energy Conservation Awards vious record of two awards in the year     a market presence in Andhra
            2020, 1st, 2nd Prizes and      2015. The evaluation period considered
 Certificate of Merit in Dairy Sector      for these awards is from 2016 to 2020.
                                                                                  Pradesh, Telangana, Karnata-
 for its processing units at Tirupati,                                            ka, Kerala, Tamil Nadu, Ma-
                                           With these Heritage Foods’ National    harashtra, Odisha, NCR Delhi,
 Bayyavaram in Visakhapatnam District
                                           Energy Conservation Awards count
 and Bengaluru for the effective ener-                                            Haryana, Rajasthan, Uttar
                                           reached to a total of 11 awards since
 gy conservation methods, which had
                                           2008. It had won these Awards in the   Pradesh, and Uttarakhand. It
 resulted in substantial energy saving
                                           years 2008, 2010, 2012 and 2014, 2015, has a totally renewable energy
 and higher productivity for the energy                                           generation capacity of 10.39
                                           2016, 2017 & 2020.
 consumed.
                                                                                  MW from both Solar and
 The Awards were received by vice          The Heritage Foods founded in
                                                                                  Wind for captive consumption
 chairman and managing director, Nara the year 1992 is one of the fast-           of its dairy factories.

 FSSAI to go slow on minerals in packaged water and animal feed norms
                                       2019, the FSSAI had prescribed             2021,” says FSSAI’s order.
                                       limits for calcium and magnesi-
                                                                                  Similarly, FSSAI has issued an
                                       um in packaged drinking water,
                                                                                  order for extension of timeline
                                       wherein for calcium limit was set
                                                                                  for compliance with the direc-
                                       at 20-75 mg/litre and for mag-
                                                                                  tion dated January 27, 2020
                                       nesium it was of 10-30 mg/litre.
                                                                                  issued regarding compliance
                                       The timeline for compliance of
                                                                                  of commercial feeds/feed ma-
                                       this regulation was July 1, 2020
 The Food Safety and Standards                                                    terials intended for meat and
                                       and subsequently extended till
 Authority of India (FSSAI) has                                                   milk producing animals with
                                       January 1, 2021.
 extended the implementation of                                                   relevant BIS standards.
 the regulations governing the         FSSAI in a statement has said
                                                                                  The said regulations were to
 limit of minerals in packaged         that it has received several rep-
                                                                                  come into force by July 27,
 drinking water and commercial         resentations from the stakehold-
                                                                                  2020 but the implementation
 feeds for animals.                    ers requesting for further exten-
                                                                                  was extended until 1st Jan
                                       sion of the time for compliance.
 The apex regulator in two sepa-                                                  2021 due to Covid pandemic.
 rate orders, has stated that both     “After due consideration of
                                                                                  Subsequently, upon consid-
 these regulations were deferred       the representation, it has been
                                                                                  ering the representation from
 until July 1, 2021 due to Covid       decided to further extend the
                                                                                  the stakeholders, FSSAI has
 pandemic.                             timeline for compliance relat-
                                                                                  further extended the imple-
                                       ed to the limits of calcium and
 Under the FSS-Food Product                                                       mentation until July 1, 2021,
                                       magnesium for the standards of
 Standards and Food Additive-                                                     and issued an order in this
                                       packaged drinking water (other
 Fourth Amendment Regulations                                                     regard.
                                       than mineral water) up to July 1,

22   HRA Today March 2021
Hospitality industry roots for
domestic tourism, appeals for
tax exemption

T
        he Federation of Hotel and
        Restaurant Associations of
        India (FHRAI) has appealed
        to the Government of India
to aggressively promote domestic
tourism in the new year. The apex
hospitality association has pressed on
the need to encourage local tour-
ism under the Ministry of Tourism’s
DekhoApnaDesh Pledge campaign
while the country remains closed to
international tourists.
India’s tourism and hospitality sectors
have incurred the largest collateral
damage of the Covid-19 pandemic
and every small or big step to revive
the sector will be crucial in the long-
term health of both the sector and
the country’s economy.
The FHRAI has recommended incen-
tivising domestic tourism by offering
tax exemption under 80C of up to Rs
50000 to Indians which will encour-        cent of India’s working population.       attractions. There is every reason
age them to travel.                        With zero foreign exchange earnings       that the domestic traveller should
                                           and less than 25 per cent of pre-pan-     explore their own country and the
Gurbaxish Singh Kohli, vice president,     demic revenues, the sector is facing      Government just needs to induce
FHRAI, said, “The PM has always spo-       an existential crisis. The total loan     this want to see one’s own country.
ken about how important the Indian         outstanding to the Hospitality indus-     This will save many small and me-
Tourism is to the country. We believe      try is approximately Rs 55,000 crore      dium-size businesses from immi-
that with the right kind of messaging      and the value at risk for the hospital-   nent and permanent closure.”
and support from the Government,           ity and tourism sector is at approxi-
India’s domestic tourism could flour-      mately Rs 10 lakh crore. If favourable    “The hospitality industry has
ish. Make in India or Vocal for Local      initiatives and policies are not drawn    much hope from the upcom-
initiatives are on the same line as        for survival of the hospitality sector    ing Union Budget and hotels
DekhoApnaDesh and there couldn’t           then at least 40 to 50 per cent restau-   and restaurants are expect-
be a more opportune time to push           rants and 30 to 40 per cent hotels in     ing sector-specific policy
the throttle on promoting domestic         the country will shut down, resulting
tourism. The Government could allow
                                                                                     announcements from the
                                           to millions of job losses.
valid GST hotel bills of any State other                                             Finance Ministry under the
than the home state of the individual      Pradeep Shetty, joint secretary, FHRAI,   leadership of Nirmala Sithar-
assesse exempt under Section 80C for       said, “Over 26 million Indian Nation-     aman. The industry needs this
                                           als travelled overseas in 2019. Right
an additional amount of Rs 50,000.                                                   more than anything to survive
The potential additional tax saving        now is the time these travellers can
                                           explore their own country. We re-         and then, to eventually revive.
will encourage citizens to travel within
                                           quest the Government to urge people       Travel culture in the country is
India and will give impetus to hotels
as well as ancillary industries.”          to stay and travel within India. India    on the rise and if the domes-
                                           has some of the best coastlines and       tic tourist is offered incentive,
Hospitality and Tourism sector             beaches in the world, its hill stations   tourism could witness a boom
accounts roughly for 10 per cent of        and architectural wonders are unpar-
India’s GDP and employs nearly 9 per
                                                                                     at home,” concluded Kohli.
                                           alleled and we also have pilgrimage

                                                                                                 March 2021 HRA Today    23
FSSAI notifies on FSS Act and
 Good Agri Practices to
 address contaminants
 T
          he Food Safety and Standards    The letter added that the pro-             chain are agricultural practices
          Authority of India (FSSAI)      grammes can be arranged in as-             like use and sale or unapproved
          has written to the state Food   sociation with state departments           pesticides to the cultivators,
          Safety Commissioners for a      of agriculture, animal husbandry, dair-    overuse of pesticides beyond the
 training and awareness programme         ying, fisheries, Krishi Vigyan Kendra      recommended dose, non-follow-
 about the FSS Act and ‘Good Ag-          and Indian Council of Agricultural         ing of waiting period and other
 ricultural Practices’ for the primary    Research.                                  agronomic practices including
 producers to address the problem of                                                 integrated pest management and
                                          The matter gained prominence after
 contaminants and residues of various                                                contaminated irrigation water etc.,”
                                          the Parliamentary Standing Com-
 pesticides post-harvesting.                                                         said an official with the FSSAI.
                                          mittee on Health had observed that
 The state food authorities were asked    harmful components and contami-            The official informed that FSSAI has
 to include programmes related to ag-     nants enter the food system at the         issued various codes of practices
 riculture, animal husbandry, pesticide   time of primary production and asked       under the Food Safety Manage-
 usage and so on.                         the food authority to ensure that the      ment System for milk, milk prod-
                                          food is safe right from the beginning      ucts, fish, fish products, meat and
 “It is requested to conduct training
                                          of the food chain, the food authority      meat products and so on, along
 and awareness programme about the
                                          needs to work closely with the prima-      with vegetable edible oils.
 Act and promotion of ‘Good Agricul-
                                          ry producers.
 tural Practices (GAPs), Good Animal                                                 Besides, the regulator has also
 Husbandry Practices (GAHP), Good         According to the FSSAI, being a food       issued a number of guidance notes
 Animal Feeding Practices (GAFP) etc.,    regulator it monitors and regulates        on major food safety issues related
 apart from integrated pest manage-       the contaminants and maximum               to the primary production level
 ment, use of pesticides only in the      residue limits for various pesticides in   regarding metal contaminants,
 prescribed manner and for approved       farm produce once the food enters in       pesticides, aflatoxins and issue of
 crops, observance of waiting period      the food value chain.                      formalin, and all of this material is
 prior to harvesting by the cultivators                                              available on FSSAI’s website.
                                          “However, the source of presence of
 etc. among farmers,” reads the letter.
                                          pesticides and heavy metals in food

 Express Group set to acquire
 7 properties of Cambay Hotels
                                   of Neesa Leisure Ltd. (NLL)-op-                   in Rajasthan. Express Group of
                                   erated Cambay Hotels. Presently,                  Hotels is awaiting the approval
                                   the Express Group of Hotels                       of the National Company Law
                                   owns and operates three premi-                    Tribunal (NCLT), Ahmedabad
                                   um hotel properties in the state,                 for formally taking over the
                                   two in Vadodara and one in                        reins of Cambay Hotels.
                                   Jamnagar. With this acquisition,
                                                                                     NLL is currently going through
                                   the Express Group adds over 800
                                                                                     the Corporate Insolvency
                                   keys to its existing portfolio of
                                                                                     Resolution process under the

 G
                                   376 rooms. The new properties
                                                                                     Insolvency & Bankruptcy Code
         ujarat’s four-star hotel  are located at Gandhinagar and
                                                                                     and the NCLT is expected to
         chain – Express Group of Ahmedabad in Gujarat and at                        announce the outcome on the
         Hotels has acquired seven Neemrana, Udaipur and Jaipur                      matter, shortly.

24   HRA Today March 2021
HRAWI & HRA- Gujarat meet CM,
implore Government tolift night curfew restrictions

M
              embers of the Hotel     appealed to Shri Rupani
              and Restaurant As-      ji to consider this de-
              sociation of Gujarat    mand and have assured
              (HRA-Gujarat) along     him about hotels and
with the Hotel and Restaurant         restaurants maintain-
Association of Western India          ing utmost diligence in
(HRAWI) met with Chief Minister       ensuring guests’ health
of Gujarat, Vijay Rupani, to bring    and safety.”
to his attention the dire situation
                                      Pradeep Shetty, senior
of the hotel and restaurant indus-
                                      vice president, HRAWI,
try in the State. In the meeting,
                                      said, “Since the lock-
the associations explained the
                                      down was imposed last
extremely precarious situation of
                                      year, the hotel and restaurant
the hospitality industry.                                                 Besides lifting the night
                                      industry has almost complete-
                                                                          curfew, hotels and restau-
Gujarat has witnessed closure of      ly collapsed. Restaurants and
                                                                          rants have also requested the
over 40 per cent of hospitality       hotels are either closing or are
                                                                          Gujarat Government to lift the
establishments since the lock-        scaling down operations. Even
                                                                          50 per cent restriction on the
down had come into effect. On         the New Year Eve celebrations
                                                                          number of people allowed at
priority, the industry has pleaded    did not bring any respite to the
                                                                          a venue. The associations have
to the CM for lifting the night       Hospitality industry. The wed-
                                                                          asked the Government to
curfew for hotels and restaurants.    ding season is here but the night
                                                                          consider allowing hospitality
The Associations have requested       curfew as well as the cap on the
                                                                          establishments to accommo-
that Hospitality establishments       number of people allowed at
                                                                          date guests in full capacity.
be allowed to remain open after       celebration venues has turned
10 pm for another two hours.          our hopes and plans upside          “Not just the curfew but also
The Government has also been          down.”                              the restriction on the number
requested to lift the restriction on                                      of guests a hotel or restaurant
                                     The Associations have also
the capacity of guests permitted                                          can accommodate should
                                     pointed out that there has been
in a closed venue.                                                        now be removed. Limiting the
                                     a drastic fall in the number of
                                                                          number of people and the
Narendra Somani, president, HRA cases in the State and that it’s
                                                                          number of operational hours
Gujarat and executive committee time to normalise business as
                                                                          is majorly denting our busi-
member, HRAWI, said, “We are         many other States in the country
                                                                          ness. We are effectively being
hopeful that the Hon’ble CM will have done.
                                                                          allowed to operate at only 30
consider our plea and lift the cur-
                                     “Even generally, people step out     per cent of our total capacity.
few. With the pandemic almost
                                     of their houses only sometime        The industry is being pushed
under control, hotels and restau-
                                     after 7 pm and this gives hotels     to the edge and if the curfew
rants in State should now be al-
                                     and restaurants only a couple of     is not lifted, many hotels and
lowed to go back to the pre-cur-
                                     hours to entertain guests. This is   restaurants in the State will
few timings. The present 10 pm
                                     hurting hotels and restaurants.      close down permanently. This
deadline is costing the industry a
                                     We have requested the Hon’ble        will lead to increase in unem-
monthly revenue loss of close to
                                     CM to consider our plea of al-       ployment and also the chanc-
Rs.500 crores. Also, the current
                                     lowing establishments to remain      es of reviving businesses will
50 per cent cap on the number of
                                     open until 12 pm and food de-        become even more difficult,”
people allowed in closed venues
                                     livery services to be allowed all    concluded Somani.
should also be raised. We have
                                     night,” added Somani.

                                                                                    March 2021 HRA Today    25
Food Service Establishments should
 display calorific value against food items: FSSAI

 T
          he apex food regulator of         Further, says the notified regulation     the schedule-II of these regula-
          the country has notified the      that Food Service Establishments shall    tions, if applicable and information
          regulations for display of        also mention information relating to      relating to organic food or ingredi-
          information in food service       food allergens as prescribed under        ents, if claimed, for the food items
 establishments that directs for disclo-    these regulations, depicted by easy       sold by them to consumers upon
 sure of the calorific value against the    to understand symbols and logo            request in the form of booklets
 food items served. FSSAI has said that     for veg or non-veg against the food       or handouts or on their website
 the Food Business Operator needs           items displayed on the menu cards or      and deviation of 25 per cent may
 to comply with these provisions by         boards.                                   be tolerated in case of nutritional
 January 1, 2022.                                                                     information declaration.
                                            However, these provisions shall not
 The regulations say that Food Service      be applicable to Event Caterers and       These regulations also apply on
 Establishments having Central licence      Food Service premises that operate        the e-commerce businesses, as
 or outlets at 10 or more locations         for less than 60 days in a calendar       they are asked to get the informa-
 shall mention the calorific value (in      year (consecutively or non-consec-        tion on nutrition and mandatory
 kcal per serving and serving size)         utively); self-serve condiments that      declaration from respective Food
 against the food items displayed on        are free of charge and not listed on      Business Operators and provide on
 the menu cards or boards or booklets.      the menu; and special-order items or      their website wherever applicable.
                                            modified meals and menu items as
 “Additionally, reference information                                                 Also, according to these regula-
                                            per customer’s request.
 on calorie requirements shall also be                                                tions, the nutritional information,
 displayed clearly and prominently as       Besides, the regulations state that       ingredients information along
 an average active adult requires 2,000     the Food Service Establishments shall     with health messages should be
 kcal energy per day, however, calorie      also provide nutritional information      displayed where food is served in
 needs may vary”, reads the regulation      regarding sugars, added sugar, fat,       a manner as may be required and
 notified by the FSSAI.                     and dietary fibre along with certain      specified by the Food Authority.
                                            mandatory declaration prescribed in

 IHCL opens Taj Skyline in Ahmedabad, Gujarat
                                                                                      Skyline is a 315-room contempo-
                                                                                      rary luxury hotel offering pano-
                                                                                      ramic views of the city’s skyline.
                                                                                      The hotel’s design captures the
                                                                                      evolving spirit of the city, drawing
                                                                                      subtle inspirations from the local
                                                                                      design and culture in its interi-
                                                                                      ors. In line with its philosophy
                                                                                      of raising the bar of the culinary
                                                                                      landscape, Taj Skyline introduces
                                                                                      Shamiana, the popular all-day
                                                                                      diner, to Ahmedabad – its third
                                                                                      outpost after Mumbai and Dubai.
                                                                                      Guests can also enjoy Pan Asian
                                                                                      cuisine at Nonya or relish inter-
                                                                                      national and local comfort food
                                                                                      at Emperor’s Lounge. Taj Skyline,
                                                                                      with its tastefully designed ban-
                                                                                      queting and conferencing spaces
     Indian Hotels Company’s (IHCL) one     landmarks in the city.                    with independent access and
     of the major brands, Taj, opened its                                             breakaway rooms, is perfect for
                                            Strategically located at a comforta-      events and weddings. The hotel
     new hotel in Ahmedabad, Gujarat.
                                            ble driving distance from the airport,    also features the signature Jiva
     Soaring over 18 storeys, Taj Sky-
                                            important commercial centres as well      Spa and a temperature-controlled
     line is an addition to Ahmedabad’s
                                            as Gandhinagar – the state capital, Taj   indoor swimming pool.
     historic and modern architectural

26     HRA Today March 2021
WHO urges governments to promote
healthy food in public facilities
P
        ublic settings, such as schools,   ensuring that the food served or            service policies set nutrition criteria
        childcare centres, nursing         sold in public settings contributes         for food served and sold in public
        homes, hospitals and correc-       to healthy diets and saves lives. No        settings. These policies increase the
        tional facilities and all other    public funds should be spent on food        availability of foods that promote
canteens of public institutions, can       contributing to unhealthy diets.”           healthy diets and/or limit or prohibit
play a key role in ensuring people                                                     the availability of foods that contrib-
                                          Consuming a healthy diet from pre-
are provided with healthy food and                                                     ute to unhealthy diets. Policies can
                                          birth to the last days of life is vital to
helping prevent the 8 million annual                                                   cover the entire process of purchase,
                                          prevent all forms of malnutrition as
deaths currently caused by unhealthy                                                   provision, distribution, preparation,
                                          well as diabetes, cancers and other
diets.                                                                                 service, and sale of food to ensure
                                          non-communicable diseases (NCDs).
                                                                                       each step meets healthy criteria.
A new WHO Action framework for            The new action framework serves as a
developing and implementing public tool for governments to develop, im-                A number of countries worldwide
food procurement and service policies plement, monitor and evaluate public             have already taken steps to promote
for a healthy diet aims to increase the food procurement and service poli-             healthy diets in public facilities. In
availability of healthy food through      cies that align with the core principles     Brazil, the National School Feeding
setting nutrition criteria for food       of healthy diets as outlined in existing     Programme requires 30 per cent of
served and sold in public settings. The WHO recommendations:                           the budget to be used to purchase
action framework also aims to reduce                                                   food from family farms, and requires
                                          n Limit sodium consumption and
preventable diseases and deaths from                                                   menus to be based on fresh or mini-
                                          ensure that salt is iodized;
high consumption of sodium and                                                         mally processed foods based on the
salt, sugars and fats, particularly trans n Limit the intake of free sugars;           region’s sustainability, seasonality
fats, and inadequate consumption of                                                    and agricultural diversification. To
                                          n Shift fat consumption from saturat-
whole grains, legumes, vegetables                                                      improve the health of children, the
                                          ed fats to unsaturated fats;
and fruit.                                                                             Republic of Korea established Green
                                          n Eliminate industrially-produced            Food Zones that regulate the food
Dr Tedros Adhanom Ghebreyesus,
                                          trans fats;                                  available within a 200 metre radius
WHO Director-General, said, “Public
                                                                                       of schools. In these zones business-
places that serve the entire commu-       n Increase consumption of whole
                                                                                       es may not sell food that that falls
nity, including our most vulnerable       grains, vegetables, fruit, nuts and
                                                                                       above a set threshold for calories per
populations, must be places where         pulses; and ensure the availability of
                                                                                       serving, total sugars and saturated
healthy diets are promoted not dis-       free, safe drinking water.
                                                                                       fats.
couraged. “Now is the time for gov-
                                          Healthy public food procurement and
ernments to lead by example through

Pune to host the preliminary round of
Young Chef Olympiad 2020
Pune will host the first round of the       will be held in India from 28 January       the world how to make the world a
Sixth season of Young Chef Olympiad         to 2nd February 2020 across Delhi,          better place for future generations.
2020. The city will host 10 out of the      Bangalore, Pune, Goa and Kolkata.
                                                                                         It states YCO brings people
55 participating nations. The event         The prizes include a cash prize of USD
                                                                                        together and one of the biggest
will see eminent international chefs        10,000, the Winner’s Trophy and a
                                                                                        takeaways of YCO 2020 is that it
like Chef Andreas Muller, Chef Andy         Gold Toque.
                                                                                        will bring young people of the
Varma, Karen Anand, Rahul Aker-
                                            According to a company release, YCO         world on one platform and that
kar, Enzo Oliveri and several other
                                            2020 has embraced the theme of              sustainability is the theme for YCO
judges. The 5-day long competition
                                            Sustainability and the world’s biggest      2020.
will include three rounds of tough
                                            culinary extravaganza aims to show
challenges for cheftestants. The event

                                                                                                     March 2021 HRA Today     27
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