Report on Telecom Sector Roadmap for Innovation 2010-2020 - Telecom Sector Innovation Council
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Table of Contents 1. Executive Summary ................................................................................................................................ 3 2. Introduction ............................................................................................................................................. 5 2.1 Overview of Opportunities for Innovations in the Telecom Sector.............................................. 6 2.2 Need for Innovation in Indian Telecom Sector ............................................................................. 8 3. Creation of Innovation Ecosystem - Present Status and Recommendations .................................... 10 3.1 Telecom Service Providers (TSPs) ............................................................................................... 10 3.2 Telecom Equipment Manufacturers ............................................................................................ 12 3.3 Academia ....................................................................................................................................... 14 3.4 R&D Organizations ...................................................................................................................... 17 3.5 VAS and Applications Development ............................................................................................ 24 3.6 Government policies and initiatives for telecom sector .............................................................. 25 4. Telecom Sector’s Roadmap for Innovation, 2010-2020 ....................................................................... 29 4.1 Innovation ..................................................................................................................................... 29 4.2 Recommended role of TSIC .......................................................................................................... 29 4.3 Innovation metrics for telecom sector ......................................................................................... 30 4.4 Suggested roadmap for Telecom Service Providers domain ...................................................... 31 4.5 Academia ....................................................................................................................................... 33 4.6 Telecom R&D Centres / Design houses and VAS developers ..................................................... 33 4.7 Telecom Equipment Manufacturers ............................................................................................ 35 4.8 Government policies ..................................................................................................................... 35 5. Conclusions ............................................................................................................................................ 36 References: ...................................................................................................................................................... 37 Annex 1: DoT Memo on setting up of Telecom Sector Innovation Council (TSIC) .................................... 38 Annex 2 Innovation in China ................................................................................................................. 40 Annex 3 ........................................................................................................................................................... 42 Annex 4 ........................................................................................................................................................... 46 Annex 5 ........................................................................................................................................................... 49 Annex 6 ........................................................................................................................................................... 54 Annex 7 ........................................................................................................................................................... 57 Annex 8 ........................................................................................................................................................... 58 Annex 9 ........................................................................................................................................................... 60 Annex 10 ......................................................................................................................................................... 62 6. Addendum .............................................................................................................................................. 66 2
Telecom Sector Roadmap for Innovation 2010-2020 1. Executive Summary 1. Realizing the centrality of innovation to a country’s economic well being, the Government of India has declared 2010-2020 as the “Decade of Innovation’’ with focus on inclusive growth. Innovation, in today’s globalized economy, is recognized as as great, perhaps greater, a contributor to a country’s wealth as the natural resources. Accordingly, the Government, in its endeavour to have an innovation led inclusive growth, has set up National Innovation Council (NInC). Sectoral Innovation Councils (SInCs) have also been mandated to bring sectoral focus and devise implementation strategies. Accordingly, Department of Telecommunications (DoT) under the Ministry of Communications and IT (MOCIT), has constituted a Telecom Sector Innovation Council (TSIC). The Telecom sector has proved to be an unqualified success of the economic reforms. It has registered a phenomenal growth in the recent past. Building on this success, the sector has to address greater challenges in the near future - like those of increasing rural penetration and proliferating broadband connections, where there is still a lot to be done, both in urban as well as rural areas. These challenges will need many more innovative products, services and solutions. TSIC has, as per its mandate, deliberated on the issue of promotion of innovations in Telecom sector and prepared this report. 2. This report takes up various domains or subsectors of Telecom and discusses their present status, the opportunities for innovation and the ways to encourage and facilitate it. In other words, an attempt has been made to suggest ways to create an ecosystem for innovation in the sector. Key metrics to assess innovation in the sector have also been identified. Finally a Telecom Sector Roadmap for Innovation 2010-2020 has been outlined, keeping in view the thrust areas of the telecom sector for the present decade. 3. The telecom sector has been divided into following domains for the purpose of this report, i. Telecom Service Providers (TSPs) ii. Telecom equipment/components’ manufacturers iii. Universities conducting researching in the cutting edge telecom technologies (Academia) iv. Telecom/IT R&D organisations v. Software services/VAS developers vi. Government policies Inputs and recommendations received from various stakeholders in the domains, combined with research on various aspects of innovation, have been included in the report. 3
Telecom Sector Roadmap for Innovation 2010-2020 4. An Innovation Roadmap for the 2010-2020 has been envisioned which focuses on the following major thrust areas, a. Improving indigenous telecom manufacturing in the country. b. Strengthening telecom infrastructure which is important, both, from security and economic growth points of view. c. Enhancing R&D activities to increase the level of expertise in the country. R&D organizations, Industry and Universities, all have been included. d. Developing national telecom standards relevant to Indian conditions and to work towards their incorporation in the International standards by participating in the deliberations and activities of the standardization bodies. e. Influencing Govt. policies in e-governance / e-empowerment services. f. Assisting in formulation of government policies to support the ubiquitous adoption of advanced information technologies and the broader digital transformation of the society and the economy. 5. The major recommendations that emerge from this report are a. Continuation and Reconstitution of TSIC and providing fiscal support to TSIC for promotion of innovation in the telecom sector. b. Providing market access to Indian telecom products /services in Indian telecom networks. c. Setting up of a Telecom Research Development Fund (TRDF) for financing of development projects and creation of an enabling environment for telecom R&D. d. Mapping of all innovation initiatives by TSIC. e. Implementation of TRAI Recommendations on Telecom Manufacturing. f. Creation of Telecom Standards Development Organization (TSDO). g. Encouragement to Telecom Technology incubation centres at IITs, IISc, IIMs & NITs h. Extending support for innovation related activities to all stakeholders in the sector. i. Supporting innovative green and energy efficient technologies / solutions in the sector. 4
Telecom Sector Roadmap for Innovation 2010-2020 2. Introduction The Government of India has declared 2010-2020 as the “Decade of Innovation’’ with focus on inclusive growth. To help implement national strategy and prepare a roadmap for the decade 2010-20, a mesh of National Innovation Council (NInC), State Innovation Councils (SInC) and Sectoral Innovation Councils has been formed under the overall guidance of Shri Sam Pitroda, Adviser to the PM on Public Information Infrastructure and Innovations (PIII). NInC, thus became the first initiative in creating a crosscutting system which will provide mutually reinforcing policies, recommendations and methodologies to implement and boost innovation performance in the country. In order to drive innovative strategies and enhance innovative capabilities in key sectors and create multiple roadmaps, the NInC took the initiative to create multiple Sectoral Innovation Councils aligned to various Ministries of the Union Government. Accordingly, the Department of Telecommunications (DoT) constituted a Telecom Sector Innovation Council (TSIC) to deliberate on various aspects of innovation in telecom sector and submit a report. The composition of the TSIC is as follows:- Shri V V R Sastry, Executive Director, C-DOT Chairman Shri N K Shrivastava, (then) Sr DDG, TEC Member Representative from FICCI Member Representative from CII Member Representative from COAI Member Representative from AUSPI Member Representative from TCOE Member (Maximum 3 in number) Representative from TEMA Member Representative from Assocham Member The chairman later co-opted Mr. B S Chauhan, GM(Sys), C-DOT as member– secretary to this council. The terms of reference of the council are: a) Map opportunities for innovation in Telecom sector b) Help create innovation eco-system c) Encourage young talent and local universities, colleges, industries, R&D institutes d) Identify and reward talent in innovation and disseminate success stories e) Organize seminars, lectures, workshops on innovation f) Provide support to promote innovation in Telecom sector g) Encourage innovations in public service delivery 5
Telecom Sector Roadmap for Innovation 2010-2020 h) Prepare a Telecom Sector Roadmap for Innovation 2010-2020 The formation of the TSIC and its Terms of References were notified vide a DoT communication no. 8-6/2010 – TCO dated 4th April 2011 (Copy at Annex 1). TSIC convened its first meeting on 26th April 2011 at C-DOT Delhi. The meeting was attended by the representatives of all the member organisations. During the meeting, the background for formation of TSIC, its intended role and its short term tasks were presented to the members and the needed actions in this direction were deliberated. The minutes were released on 3rd May 2011 and, as decided in the meeting, a document requesting inputs from the members for the roadmap document was mailed to all on 10th May 2011. The inputs from TEMA, TEC, AUSPI, CII, COAI and TCOE were received at different times (M/s Assocham forwarded the inputs of its members TEMA and AUSPI, which were also received directly). The second meeting of the council was held on 21st July 2011 in TEC Committee Room, Delhi where the members’ inputs and the roadmap were deliberated upon. Broad consensus was arrived at on preparation of the roadmap after exchange of many inputs through emails and electronic interactions. After summarizing all these inputs, this report has been prepared. 2.1 Overview of Opportunities for Innovations in the Telecom Sector Innovation is a process of taking new ideas to the market. It is the conversion of new knowledge into new products, processes and services. Innovation, as a process, starts with the invention of a new element/idea, goes through practical development of this new element/idea and culminates in its commercialization. Innovation encompasses a number of processes related to new products, the search, discovery, experimentation, development, imitation and adoption of new products, new production processes and new organizational setups. Innovation can be incremental, modular, architectural and radical as depicted in the table below, Effects on links between components Yes No Effects on components Yes Radical Modular No Architectural Incremental Table 2.1: Categorization of Innovations The three major technological innovations that have taken place in the Electronics, Telecommunications & IT are: i. Innovations in digitalization, computerization, and miniaturization ii. Innovations in the Internet, Mobile communications, Packet based Next Generation Networks (NGN) leading to convergence of services. iii. Innovations related to ICT as a generic technology to redesign and rationalize production, administration and transaction processes and to create new processes and products to create the information society. 6
Telecom Sector Roadmap for Innovation 2010-2020 The successful innovations in digitalization, computerization and TDM switching in nineties could be attributed to the indigenization of the technologies which not only kept the prices of telecom imports low, as there was always a competing Indian product, but also gave the self-confidence to Indian R&D and manufacturing segments to forge ahead with a confidence that comes from the nation’s ability to complete the Excerpts from an article by Dr B D development of a complex piece of hardware Pradhan, Executive Director, C-DOT from 1990-95. and software through its own efforts. This was well proved by C-DOT Switching products. “ The C-DOT RAX continues to be seen as Korea also experienced similar surge in C-DOT’s major success. It has become national confidence and capabilities following renowned the world over for its versatility indigenous development of switch TDX-11. and ruggedness. ... The early successes of the RAX in the country prompted us to Unlike Korea, however, the success of C-DOT explore the markets abroad. One of the in developing TDM switches did not result in a first countries we explored was China. sustained growth of indigenous telecom The CMD of TCIL and I actually carried a 64-port version of the RAX to Beijing and manufacturing industry. The indigenous R&D Shanghai. While the Chinese showed a and manufacturing languished. Most of the great deal of interest, we realized that remarkable growth in tele-density in the they would resist its import from India. country has been achieved with the help of While there, we also visited the local telecom factories. The factories we saw imported technology and products. were primitive compared to our ITI. In India’s highly successful IT sector has, through some factories, workers were idle and waiting for components to arrive from its services, helped others to develop Europe for completing the assembly of innovative products and systems. However, the their equipment. That the Chinese have sector’s product ownership and the been able to develop their Telecom penetration of IT, with its attendant efficiency Industry and Infrastructure from that benefits, in country’s own enterprises and level of primitiveness to world class levels governance remains sub-optimal. Clearly, ICT today, is to be admired. It is difficult to innovations are needed to create generic avoid a sense of disappointment that, technology to redesign and rationalize despite our much advanced state of production, administration, and transaction development at that time, we were unable processes and to create new processes and to move quickly ahead during the last 15 products to transform the society as a whole to years and leapfrog in the development, manufacturing and deployment of telecom an information society. equipment in the way the Chinese did.” 1 References: Switch is on: Korea, A paper on TDX project http://cnr.kaist.ac.kr/lecture/ee526_2006/hw/Switch_is_on.pdf Yang Seung-taik: Digital Divide & Cyber Korea 21 Initiative (http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan006161.pdf 7
Telecom Sector Roadmap for Innovation 2010-2020 2.2 Need for Innovation in Indian Telecom Sector Telecom has been one bright spot in India’s growth story of last two decades. This sector has performed admirably in registering outstanding growth rates consistently to achieve a tele-density which is over 74% now. The tariffs are the lowest in the world. The multiplier effect of the vastly expanded and improved telecommunication services has been visible and has contributed handsomely to the GDP growth of the country. Much as these achievements look impressive, they have been attained primarily with the help of imported technology and products. During An engineer working on CCS7 2009-10, the indigenous telecom signalling in C-DOT was invited to manufacturing industry contributed ETRI, Seoul, Korea in 1992 under marginally, just 12-13%, to the telecom UNDP programme. The Koreans were operators’ requirements of networking working on Intelligent Networks (IN). equipment / solutions or consumers’ The engineers there had Korean requirements of terminal equipment. The translations of ITU documents relevant net outflow of capital on account of to their work. One thing that struck telecom imports is staggering at USD 12 him was the large number of a Protocol tester. Almost every work bench Billion in 2009-10, second only to working on an IN protocol had one country’s oil import bill. It is projected to Protocol tester to itself. In C-DOT, grow to USD 21 Billion in 2015 and USD there was only one such tester as it was 37 Billion by 2020. It is predicted that if expensive, above US$ 100,000. It the same situation continues, the telecom brought home one major difference imports bill will soon overtake oil imports. between ETRI and C-DOT. They were The lack of indigenous manufacturing in willing to back their teams and invest to this sector also means that the country is have timely rollouts. deprived of a great number of jobs. Job creation is important to ensure that a higher percentage of population moves to manufacturing or service sector from agriculture for greater overall prosperity of the society. The manufacturing sector creates jobs for all levels of skills; from unskilled, semi-skilled to highly skilled experts. In state support for innovations, we have the example of other economies like China, Taiwan and Korea in the fast growing Asian region before us. China in particular, has placed the full force of the state behind the indigenous innovation. They coined words like co-innovation and re-innovation to lay claims on the technology developed in the west. The lure of a huge market was used to invite transnational companies into the parlour and part with their technology2. Another reason for greater advocacy of indigenous capabilities and manufacturing is from the angle of country’s security. Telecom is a strategic infrastructure. The physical and financial security of the country relies ever more heavily on its telecom 2 James McGregor, Senior Counselor, APCO Worldwide: China’s drive for Indigenous Innovation - A web of Industrial Policies. 8
Telecom Sector Roadmap for Innovation 2010-2020 infrastructure these days. Adversaries can inflict huge damages on country’s security, economy and social fabric by disrupting its network, destroy or tamper with databases and steal sensitive information. Indigenous technologies and manufacturing are important not only to keep the malware and other security vulnerabilities out but also to develop our knowledge base and expertise to help us in security testing and certification of telecom equipment. 9
Telecom Sector Roadmap for Innovation 2010-2020 3. Creation of Innovation Ecosystem - Present Status and Recommendations To address the need for indigenous telecom innovation, the old paradigm of import substitution will not work in the new liberalized and globalized scenario. The Indian telecom products need to have a “strong dose of innovation” to create differentiations in performance, price, features and adaptation to Indian conditions. To create such an innovation eco-system we need to study the present status of various sub-sectors (domains) of telecom sector and arrive at specific recommendations for each of these domains. The telecom sector in the country can be sub-divided into following six domains: 1. Service Providers (TSPs, ISPs, MNSPs, etc.) 2. Telecom Equipment Manufacturers 3. Academia & universities 4. Telecom/IT R&D organisations 5. Software services/VAS developers 6. Government policies Status of these domains, innovation opportunities and recommendations given by the major players are summarized in the following part of the document. 3.1 Telecom Service Providers (TSPs) Telecom operators in the country have played a commendable role in expanding the network to its present level where it is world’s second largest network. The tariffs are the lowest in the world, making telecom a truly affordable service. The 10
Telecom Sector Roadmap for Innovation 2010-2020 challenge continues, as the next 400 million subscribers will come from rural areas where the tele-density is still poor compared to the urban areas. The ARPUs will be still lower while a poor infrastructure will add to the capex and opex pressures. This certainly calls for innovations to register growth amidst such challenges. Operators have been good practitioners of innovation to reach the present level of network coverage, servicing a large clients’ base in different geographies with different cultures, use pattern and challenges of infrastructure and operations. Most of the innovations are internal and gives them competitive advantage over others and hence not readily shared with the industry as best practices. The good performance of the Telecom Operators indicates that the managements must be doing enough to motivate and reward innovations to retain their business edge. The responses to the questionnaire from two major telecom operators associations in the country, namely AUSPI and COAI are enclosed. (Annex 3 and 4) While telecom operators are supportive of their own innovations, they are wary of using the results of R&D and manufacturing sectors’ innovations. Operators want well proven products which will give trouble free service. This is not only important from customer satisfaction and operational revenues point of view but is also mandated by the regulator TRAI which stipulates penalties for deficiency or discontinuity of services. The indigenously developed and manufactured equipment, in all likelihood, follow an evolutionary path where experience derived from field deployment is used to improve the product and services. In fact field trial and initial deployments are almost a part of the development process. For this reason, many countries have, at some point of time, reserved part of their telecom markets and spectrum for the home companies. The operators oppose imposition of mandatory quotas for indigenously developed /manufactured products in their network. They are willing to adopt Indian products if they are of equivalent quality and prices as the imported ones. There are several compelling commercial reasons for telecom operators to prefer imported network equipment. The transnational corporations are able to offer very attractive financing terms, of deferred payments, very low rates of interest, revenue sharing model or a combination of some or all of these. Often, the equipment manufacturer is an equity participant of the operator and has a say in the procurement decisions. Then, MNS (Managed Network Services) are increasingly being used by the operators. Highly vertically integrated companied like Ericsson, Huawei etc. have cornered a large share of MNS business. This leaves little scope for Indian products companies who do not have the scale and product range of these companies. Nevertheless, the TSPs are using indigenously innovated and developed VAS products, mostly from SMEs, where it makes good business sense to them. It shows that the TSPs are not averse to using indigenous products so long as they are able to measure up to foreign technology products in price and performance. As of now Indian TSPs are not very keen on having R&D of their own unlike their large MNC counterparts like Vodafone. As Indian TSPs grow further in size and diversify their operations, which is already happening with Africa and Sri Lanka forays of Airtel, they will see value in R&D, whether of their own or in collaboration with R&D organizations, innovations and IP for better value creation. 11
Telecom Sector Roadmap for Innovation 2010-2020 Recommendations of Telecom Service providers to encourage innovation: a. Following service areas should be focussed for innovations: Application areas special to rural sector Security network and areas related to it with reference to service sector etc. Content development specific to Indian conditions and environment Increased data centre and user solution network, platform by Government for public. Tele-education products, tuitions, tests b. Should create sectoral Entrepreneurship Development Centres. c. Should have generous public funding. d. Thrust on IPR generation in the initial 3-5 years. e. Tax burdens should be reduced by Government leaving sufficient margin to the operators to invest in innovations. f. Need to create SDO (Standards Development Organisation) to globalise innovations. 3.2 Telecom Equipment Manufacturers Today, market access is the major hurdle for A Time magazine article on the telecom manufacturing companies to become cost breakup of a US$ 500+ significant contributors to national economy. Some iPhone gives following figures; of the telecom manufacturing companies have Components $ 174, their in-house R&D setups. In that sense, they are Manufacturing $ 6, Remaining $ 321 on sales, distribution both creators and consumers of intellectual expenses (say $ 100), IPR and property. The SMEs, in particular, rely heavily on profit ($ 221). IPR cost is really incremental and radical innovations of their own R&D and design expenditure to come out with new products / solutions. amortised over product’s However, the problems of market access acts as a lifetime, higher initially and big dampener to their efforts and motivation to do lowered progressively to reduce R&D, product development and innovate. There the price when competing have been several cases where indigenously products appear in the market. developed products, with Indian IP, have been kept out by commercial conditions of the tenders that favour imports. There have been cases where products developed in the country by Indian companies have fallen prey to predatory pricing by foreign companies, who often get all support from their governments. The telecom manufacturing industry in the country had been quite vibrant in the nineties. It is pertinent to quote C-DOT’s example to illustrate that a lot can be achieved with Government’s support for indigenous development and access to the market as was evident in the case of C-DOT’s indigenously developed digital switching technology. There was political will to support the indigenous technology 12
Telecom Sector Roadmap for Innovation 2010-2020 developed for local conditions. ITI’s 3rd Switching factory was established solely to manufacture C-DOT developed switches for the expansion and digitalization of the telephony network. In post liberalization period, C-DOT continued to work on telecom projects but faced problems of market access. Some private sector players also invested in R&D to come out with innovative products. Barring a few successes, they have also faced problems of market access. The state of innovation in telecom manufacturing sub-sector and the challenges faced by them are given in the form of responses to a questionnaire by a council member, TEMA (Telecom Equipment Manufacturers Association) placed at annex 5. Feedback received from CII (Confederation of Indian Industries) is at annex 6. Recommendations of Telecom equipment Manufacturers: 1. Should setup a Central Coordinating organization within Govt of India, which should be responsible for i Development of roadmap of technology in India for next three to five years. ii All the indigenisation programmes iii Manage the disbursement of Funds to support budding Indian companies. iv Implementation of policies of Govt on preferential access and Market Pull to ensure that Companies in India buy Indian Products. v Ensuring that Indian companies get a working capital at very competitive interest rates which are available worldwide (around 2%) vi Ensuring that all Strategic Govt projects are based on Indian Products and companies are informed in advance to develop products suiting to those requirements. vii Ensuring Globalisation of Indian Products and Technologies viii Providing significantly larger amount (100% of reimbursement) for filing and maintaining patents in India, as well as globally. The current limit on such support from the government is very low and the procedure is very cumbersome (An article from ‘The Economist’ on patenting in China at Annex 2). 2. It is felt that TRAI recommendations of April 2011 on Telecom Manufacturing address the issue very comprehensively. All the relevant issues have been discussed at length in the report. The report discusses and makes recommendations on, a. Low contribution of DMP (Domestically Manufactured Products, further divided into Indian Products, IP, and India Manufactured Product, IMP) in the expansion of telecom network in the country. b. Fiscal disadvantages faced by DMP. 13
Telecom Sector Roadmap for Innovation 2010-2020 c. The problems of market access. d. The highly disadvantaged state of components’ industry where imports of finished goods attract no custom duties but components and raw material thereof attract custom and excise duties as well as central and state sales taxes. 3. The TRAI recommendations can be accessed at TRAI site3 It is highly desirable to implement the recommendations to revitalize the telecom manufacturing sector and to bring in innovations in the sector. 3.3 Academia Academia has great dual responsibility of capacity building and leading R&D. It is from these national technical and management institutes that the needed innovators, researchers, entrepreneurs, managers and business leaders emerge. In developed world, graduate students and research scholars form the bedrock of R&D community and there is also a healthy industry – academia interface. Academia is best suited to play a leading role in innovation and generation of IP. For disruptive innovation, we must nurture universities and technical institutes. Innovation is often multi-disciplinary. Thus a healthy, vibrant university atmosphere where students / researchers working in different areas interact in many formal and informal settings can be a fertile ground for innovative ideas and technologies. We need a national mission to push at least 5 of our universities to be in the global top 100 positions by 2020. It is heartening that our universities are recognising the importance of innovation. Delhi University has, as recently as in September 2011, announced a B.Tech. (Innovation with Mathematics and IT) course with options to specialize in Genetics and Molecular Biology or Management and Economics or Electronics. 3.3.1 Incubation Centres in academic institutes Academia based research can produce path breaking technologies, concepts, techniques and standards but it requires the passion and energy of entrepreneurs to convert the Intellectual capital into products for the marketplace. We need incubation centres in the campuses to groom such entrepreneurs. Incubation is a very effective way of converting Intellectual capital generated through academic research into businesses. Incubators provide the institutional mechanism through which support from government, industry and universities can be channelled to nurture start-ups. Entrepreneurs draw on the ecosystem provided by incubators to develop and test the feasibility of their 3http://www.trai.gov.in/WriteReadData/trai/upload/Recommendations/133/Recommondation%20_telecom.pdf (corrigendum at http://www.trai.gov.in/writereaddata/trai/upload/recommendations/134/corrigendum.pdf) 14
Telecom Sector Roadmap for Innovation 2010-2020 business model and find financial and managerial resources. Incubators can aid success by offering other complementary resources, such as IPR protection, legal advice and domain specific databases. Almost all IITs and IIMs have their own incubation centres (list at Annex 7). A paper on “Creating a supportive ecosystem for incubating rural telecom ventures in India” can be viewed at http://www.iitcoe.in/index.php?option=com_docman&task=doc_download&gid=17 6&Itemid=20 The response received from IITB is placed at Annex 8. The response from TCOE, on behalf of academia is placed at Annex 9. Recommendations for incubation: 1. Innovation and entrepreneurship do not exist in a vacuum. An ecosystem consisting of various institutions, networks, processes, designed to support product creation, adoption and ensuring financial viability is important. 2. Innovation ecosystem should be designed to capture the local scientific, academic and research base effectively. 3. As creation of test and measurement facilities and test beds is very capex intensive, such infrastructure or access to it should be arranged by the incubation centre. 4. Such initiatives require a long lead time and therefore, assessment criteria should be designed accordingly. 5. Incubators need to design market mechanisms to allocate subsidies effectively. 6. Incubators should develop linkages with overseas entrepreneurs and investors early. 7. Management processes in an incubator need to be designed to cater to the life cycle of an innovation. 8. The role of Technology Transfer Office (TTO) is very important for nurturing and bringing an innovation to commercialization. Therefore, it is important to upgrade the capabilities of TTO, staff them appropriately and provide appropriate incentives. 9. Nurturing and commercializing such initiatives requires considerable time, effort, resources and interventions. Early part of the incubator cycle may require frequent process and resource iteration. 10. Institution based incubatees should have option of MBA (Entrepreneurship) as a safety net. 11. Greater flexibility should be shown to promising incubatees in funding (angel funding up to, say Rs 5 crore), and time allowed at the incubation centre (say up to 5 years). There have been several instances of technopreneurs having to sell out to MNCs because of inadequate funding and / or early eviction when 15
Telecom Sector Roadmap for Innovation 2010-2020 continued funding and / or a couple of years of support could have bailed them out. 12. There should be a national level award / recognition scheme for best innovation based telecom technology enterprise. The jury should include some renowned experts from foreign academia, who can be contacted through the good offices of IIT/IIM professors, to bring international expertise to the table. 3.3.2 Other programmes for fostering Innovation There are a few ongoing programmes, which, with varying degrees of success, are trying to promote innovation in the country. All are broad based and not devoted to telecom alone. Some examples are given below, i. In order to attract the young students to science and technology, Department of Science and Technology (DST) has instituted “Innovation of Science Pursuit for Inspire Research (INSPIRE)” programme which awards scholarships to deserving students who show an aptitude for research and development at school level. ii. DST also has a Kishore Vaigyanik Protsahan Yojana (KVPY) for college going young students. This programme is for all disciplines, including telecom. iii. DST has many schemes and fellowships for scientists and engineers to help them in their research endeavours. Some examples are TDPP (Technology development and demonstration programme), TePP (Technopreneur Promotion Programme) and Technology Development Board (TDB). There are also STEP (Software Technology Entrepreneurship Parks) and TBI (Technology Business Incubators) to help incubations. iv. DIT (Department of Information Technology) runs an incubation and entrepreneurship development programme called TIDE (Technology Incubation and Development of Entrepreneurs). v. DST Lockheed Martin India Innovation Growth Programme run by FICCI, jointly with Indo US S&T Forum and IC2 Institute, University of Texas, Austin, has been running since 2007 and has spawned some 77 successful commercial enterprises till date. It holds a competition where innovative ideas are evaluated by experts and selected for awards. The innovators are trained in taking the idea through various stages of commercialization. Interactions with venture capitalists, prospective buyers of technology / innovation and industry are also facilitated. vi. India Innovation Initiative – i3 Programme is run jointly by CII, DST and Agilent technologies to encourage, recognize and support innovators in the age group of 18 years onwards. The potential innovators are provided mentoring and incubation support. vii. Bharti Airtel and Reliance had announced setting up of sizable innovation 16
Telecom Sector Roadmap for Innovation 2010-2020 funds. However, there have been media reports that the Bharti Airtel fund has been closed for want of suitable projects. Recommendations for academic institutions to encourage innovation: i. Should have a national mission to push at least 5 of our technical universities in top 100 worldwide by 2020. ii. A substantial increase in M.Tech and Ph.D scholarships / fellowships to bring them near par with the Industry compensation in order to attract students to a career in R&D. iii. Should have greater emphasis on Research and Intellectual property generation in technical education institutes. IP generation / patenting should be given more importance compared to contribution to technical publications. iv. Should actively participate in national and international seminars, meetings. v. Should run collaborative programmes with academic institutes and R&D organisations. Students of such courses should be employed directly by the sponsoring organization. vi. Should promote collaborations with premier foreign universities / technical institutes in the developed world so that the students get international exposure and are able to imbibe the work culture prevalent there. vii. Incubations centres should help and mentor budding entrepreneurs. viii. Should provide greater autonomy to professors in taking up research projects and utilization of project funds. ix. Should initiate compulsory courses on IPR and patenting. x. R&D organizations and academic institutes should be funded and encouraged to become members of forums like ITU, 3GPP, IETF, SDR Forum, IETF, WWRF etc. to play an important role in development of technologies and their standardization,. xi. Should institute innovation awards to help innovators / entrepreneurs in getting recognition for their work and also much needed visibility to attract VC funding, technology purchase offers or industry collaborations. xii. R&D organizations should work closely with the academia and encourage employees to acquire higher educational qualifications while working on their official projects (e.g. M.Tech / Ph.D. by research). 3.4 R&D Organizations The R&D efforts in telecom in the country are sub-optimal. There are only a few organizations, listed below, engaged in telecom R&D. 17
Telecom Sector Roadmap for Innovation 2010-2020 3.4.1 Centre for Development of Telematics (C-DOT) The Centre for Development of Telematics (C-DOT) is the Telecom Technology development centre of the Government of India. It was established in August 1984 as an autonomous body. It was vested with full freedom and total flexibility to develop state-of-the-art telecommunication technology to meet the needs of the Indian telecommunication network. The key objective was to build a centre for excellence in the area of telecom technology. C-DOT has evolved, from a single mission oriented organization to an R&D centre, working on several important, cutting edge technologies. C-DOT provides solutions for current and future requirements of telecommunications including projects of national importance for rural applications, strategic sector and law enforcement / security agencies. 3.4.2 Plant based R&D of manufacturing companies e.g. ITI, HTL etc. R&D division of ITI has many successes to its credit. They did some excellent work in transmission equipment (PDH systems, channel banks, microwave links etc.). A plant based R&D is often bogged down with solving manufacturing or field problems and may not be able to retain constant focus on product development. Plus, the hardware culture of the organization might have prevented them from developing good software development skills and methodologies. 3.4.3 R&D in private sector There are a few private companies who have good in-house R&D infrastructure. M/s Tejas is cited as an example of a private sector company competing globally on the strength of the products developed by its own R&D. M/s VNL and M/s Coral Telecom are few other examples. These companies have concentrated on owning / generating Intellectual property. The private companies adopt a flexible approach of acquiring partial hardware and software applications from abroad and adding Indian design and IP to achieve a true Indian product and faster market reach. 3.4.4 Sporadic efforts of other R&D organizations Other R&D organizations like C-DAC, BARC etc. have made forays into telecom product development. They were more of sporadic attempts instead of concerted efforts at technology development and its productionization. IIT-M has been an exception as it has spawned product companies and CeWIT continues to make significant contributions to IPR generation. 3.4.5 Standardization Standards play a very important part in telecom hence there is a need to set up a Telecom Standards Development Organization (TSDO) in Public Private Partnership (PPP) mode to make national standards and get Indian requirements and IP incorporated into International standards. The size of the 18
Telecom Sector Roadmap for Innovation 2010-2020 Indian market commands respect of the international vendors. By getting foreign vendors to design their products and services to meet India specific requirements (e.g. support for Indian languages), it can be ensured that Indian IPs get into their products and Indian innovators and developers can get the benefit. The inputs from Telecom Engineering Centre (TEC) are placed at Annex 10. 3.4.6 Innovation in R&D, product standards & IPR segment: Department of Telecommunications (DoT) constituted a subgroup under chairmanship of Prof. Ashok Jhunjhunwala to check out recommendations on manufacturing, R&D, product standards & IPR for the 12th Five Year Plan. This subgroup conducted extensive interactions and brought out the following recommendations on R&D, standards & IPR which are highly relevant to this report. Recommendations on innovation in R&D, product standards & IPR segment: a. Promote companies / institutions to develop capabilities in Technology forecasting for Indian requirements. In this direction, DOT should set up a council, with Member (Technology) as its chairman, consisting of technical experts as members from Telecom Service Providers, Public and Private Telecom Manufacturing Industry, Government, Academia and R&D institutions. They will function as permanent team of experts, and work on a collaborative and contribution driven professional model. They will map Technology and Product development forecasts for this sector. They will evolve and provide periodic updates of the national five year rolling program of technology/product development and its field absorption. They will become the nodal group to monitor and ensure the implementations of various recommendations made for promoting Indian Products, manufacturing and IPR. b. Fund Telecom R&D towards IPR generation and Product Development and Commercialization DOT should create Telecom Research Development Fund (TRDF) of Rs. 5000 Crores in 12th Five Year Plan. TRDF should be managed by a council, consisting of two Government representatives including Secretary DoT, who will chair the council, 2 professionals from telecom operations industry, 2 professionals from Telecom Equipment Companies, 4 telecom Scientists/faculty from leading Indian institutes, 1 person with financial/VC background. The council should have a small secretariat. TRDF to fund research with clear focus towards tangible patents/IPRs, which would go into international standards and for development of high end products for future telecom systems and services. Incremental research innovations will not be 19
Telecom Sector Roadmap for Innovation 2010-2020 supported through this fund, as other funding sources from science and technology ministries are available for this. Blue sky research may sometime be funded, however, when there is a clear road-map to convert such research towards next generation standards, culminating into commercial products, and it appears that it is critical to move fast in an integrated manner from basic research to product development. TRDF to fund technology/product development, for which there is current/future market by Private and Government companies and R&D institutions as grants and soft loans. TRDF to fund Academic research with grants for futuristic technology development with emphasis on IPR Creation. Preference will be given to fund projects involving industry – academia consortium. TRDF will fund Indian participation in international standards bodies, up to 75% of fees for filing and maintaining patents. Broad telecom areas for R&D funding as envisaged presently are as follows Telecom technology areas for R & D funding Broad Area Segment which is Products that can be developed Core technologies involved addressed Wireless Wireless Broadband HSPA+ Smart Antennas Access / Backhaul 4G/5G systems Cognitive radios IBS/DAS systems Software Defined Radios Pico cells/Femto cells based Advanced DSP products Coding &Modulation techniques Multiprotocol low range mm-Wave wireless systems compact base stations Switching/packet processing IP/Hybrid microwave radios E Band Radios in 60/70/80GHz for 1/10Gbps links Active Shared small size GSM Radio Sharing of BSS (BSC, BTS, Infrastructure Access Network TRAU and OMCR) sharing 20
Telecom Sector Roadmap for Innovation 2010-2020 Telecom technology areas for R & D funding Broad Area Segment which is Products that can be developed Core technologies involved addressed Wireless Network Software tools for wireless Wireless RF propagation models Planning network planning and for Indian terrain (keeping in optimization mind high density, vegetation & spectrum allocated) Software tools for Wireless service assurance and network Algorithms for KPIs keeping in performance mind Indian regulatory monitoring/reporting requirements Spectrum efficiency optimization Optical Broadband Access 10G/40G PON systems Burst Mode optical transmitters and receivers at 10G/40G WDM-PON systems Injection locked optical sources Hybrid WDM-TDM-PON systems Broadband light sources Carrier Ethernet Cyclic AWGs Switching/packet processing Backbone networks Ultra dense WDM systems Raman amplifiers All optical network platform Coherent optical transmitters/receivers ASON software platform for ROADM Integrated optical devices like switches All optical wavelength convertors Metro/Aggregation Next-Gen SDH with packet IP cores for packet & OTN network transport & OTN compliant compliant interfaces leading to interfaces Packet Optical FPGAs, ASICs, TDM and IP Transport Platform switching, Mappers, Framers etc. IP Ethernet PBT based on PBB-TE and IP Switching, Cores leading to transport/aggregatio MPLS-TP ASICs, protocols, algorithms n – carrier grade and software stacks SIP application servers and soft-switches Session border controllers Terabit routers Multi service MSPP with MEN/xDSL/XPON IP Cores leading to ASICs, platform interfaces with Gbps backhaul protocols, algorithms and supported by MPLS-TP profile software stacks 21
Telecom Sector Roadmap for Innovation 2010-2020 Telecom technology areas for R & D funding Broad Area Segment which is Products that can be developed Core technologies involved addressed Telecom Network Security Lawful intercept monitoring Algorithm for interception of Security systems supporting connection oriented networks, voice/video/data services Algorithms for interception of VoIP , Video over IP, Location based monitoring systems GPS based monitoring systems Secure IP communication Encryption technologies devices and equipments, Hardware-based Encryptors Common criterion NE level security conformance Telecom Product testing & certification lab testing from cyber attacks infrastructure building Application level security conformance testing from cyber attacks Telecom Converged Network Service Provisioning and Mediation support for both Services & Management Management System legacy and standard based NEs Applications System Decentralized Mediation Core architecture to support Systems Multi-vendor, multi technology, multi-browser, multiple platforms Virtual data centres Virtualization and cloud computing Account settling for Data Clearing House TAP procedures TSPs Service Delivery North and South band interfaces to TSPs NOC to support OSS & Platforms for BSS supporting Future proof solution supporting education, entertainment, multiple enterprise applications for delivery over wireless infrastructure to applications and the smart-phones/tablets/ embedded laptop devices VAS Public safety Bio engineering Base stations with less than studies on EMF 1W emissions radiation impact Handsets with few microwatt SAR 22
Telecom Sector Roadmap for Innovation 2010-2020 Telecom technology areas for R & D funding Broad Area Segment which is Products that can be developed Core technologies involved addressed Mobile hand- 3G/4G handsets Indian OS to replace Android, Algorithms for conversion to held devices Symbian vernacular languages CPEs and CPEs Low power consuming rugged Charging with Embedded solar handsets with innovative cells, low power electronics etc. charging stations SoC, DSP algorithms Smart phone, tablets & other handheld devices Mobile VAS Customer Premises Equipment for broadband Telecom Network powering Solar Hybrid power solution Reliable, efficient and cost related systems effective solar cells electronics Note: TEMA, a TSIC member, has suggested inclusion of following products / technologies in the above list: i. Broadband systems based on evolving WiFi standards. ii. Mobile data offload to WiFi network iii. Shared small size MSC, GSM RAN (sharing of active infrastructure) iv. Innovative wireless products and systems based on global standards for India specific conditions. c. Strengthen public R&D institutions like C-DOT. Encourage and enable them to collaborate with public as well as private industry and with academia for technology development Allow projects where an Industry (public or private) could retain exclusive technology rights for initial three years provided they are jointly funding development along with the R&D institution. The R&D institution could in return get royalty. d. Enable Creation of IPRs and push into Standards Create Telecom Standards Development Organization (TSDO) led by industry and telecom service providers and with academia, R&D centres and government participation Drive IPR creation and global standards to meet India-specific requirements DOT will vet the final standards before promoting them in ITU 23
Telecom Sector Roadmap for Innovation 2010-2020 as international standards and decide on adopting them as national standards. Reorient Academic R&D and R&D centres towards IPR generation for telecom standards, leading to development and commercialization of Indian Products. This IPR should be both essential IPR that goes into international standards, as well as implementational IPR that goes into products. Funding support should also be given for the researchers to attend standards meetings regularly so that their IPR can be promoted for inclusion in the standards. These meetings take place seven to eight times a year all over the world. As India becomes active, such meetings should take place regularly in India as well. Augment TCOEs for this purpose Support as many R&D centres as possible, both in public, PPP and private spheres. Continued support should depend on track record of quality of output, IPRs successfully incorporated in standards or products, ability to launch work in emerging areas. e. Strengthen TEC to coordinate setting up labs for testing and certification of products as per international best practices. Create some private and Public-private bodies to set up accredited test to test products for conformance, performance, inter-operability and security. Desirable to set up such labs in vicinity of strong R&D clusters and academia to assist in development process. A lot of the test equipment, particularly software, for emerging technologies are also developed in parallel with products. These tend to be very expensive in the initial years, acting as a roadblock for entrepreneurs and industry. Involving academia in close proximity is a very cost-effective way to bring the cost of tester development down, and leverage the ability of academia to quickly understand new concepts. Fund Creation of live test-beds for next generation technologies, particularly by consortia of industry and academia. Such test beds should be widely available for industry and entrepreneurs for assisting them in fine-tuning their products. Reserve certain spectrum for R&D and field trials (pilots). Reserve certain spectrum where only indigenously developed products can be deployed. 3.5 VAS and Applications Development The great diversity of India, with multiple languages, dialects, professions, customs, traditions and diverse educational attainments make it a virtually limitless market for VAS and application software developers. While developed countries expect a 24
Telecom Sector Roadmap for Innovation 2010-2020 certain level of school education for all citizens, it cannot be taken for granted in India where literacy is still a problem. As an illustration, an information website application for rice growers, has to be not only multi lingual to cater to different regions but also need to have a version for illiterate and neo-literate users with greater graphical and audio based navigation and content delivery. The national broadband rollout plan which aims to provide broadband access to 250,000 village panchayats, can bring in e-education, e-governance, e-banking, tele- medicine services at rural doorsteps. This has the potential of not only opening the flood gates of innovation opportunities for Indian products and technologies but also lot of business/innovation opportunities to VAS developers. Recommendations to encourage innovation in VAS: a. Government departments should accelerate their e-governance / e-services programmes and make public the requirements. b. TRDF should encourage and assist the developers / technopreneurs. c. TRDF should commission projects on easy to use development and content management tools to enable content development in Indian languages for rural communities by moderately trained persons. This will empower rural communities to develop their own contents and present it in ways that they understand best. 3.6 Government policies and initiatives for telecom sector As per the Constitution of India, telecommunications is a central subject. The erstwhile Department of Post & Telegraph gave way to the formation of two separate departments, viz. Department of Post & Department of Telecommunications under the Ministry of Communications. Department of Electronics had been established in the Ministry of Electronics, which was later renamed as the Ministry of Information Technology just before the new millennium. However within a few years thereafter, both these ministries were merged to form the Ministry of Communications & IT with 3 departments, viz. Telecommunications, Information Technology & Posts. The telecom services have been recognized the world-over as an important tool for socio-economic development of a nation. Indian telecommunication sector has undergone a major process of transformation through significant policy reforms, beginning, in particular, with the announcement of NTP 1994 and subsequently re- emphasized and carried forward under NTP 1999, and now NTP 2011. Driven by various policy initiatives, the Indian telecom sector has witnessed a complete transformation in the last two decades. It has achieved a phenomenal growth during the last few years and is poised to take a big leap in the future too. The entry of private service providers brought with it the inevitable need for an independent regulator and thus the Telecom Regulatory Authority of India (TRAI) was established. Another major step was to set up the Universal Service Obligation Fund (USOF). The Telecom Centres of Excellence (TCOE) were set up in Public Private Partnership (PPP) mode and are an example of the Government, the 25
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