Hospitality Management - DIPLOMA of - Capital College
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INFORMATION VALID
JUNE 2021
DIPLOMA of
Hospitality Management
VET National Code SIT50416 • CRICOS Course Code 106019H
AUSTRALIAN CAPITAL GROUP PTY LTD trading as CAPITAL COLLEGE | CRICOS Provider 03537J | RTO Number 41593 | ABN 16 606 797 611 | www.capital.edu.au
WHEREVER PEOPLE EAT, DRINK, MEET OR SLEEP,
HOSPITALITY PROFESSIONALS ARE IN DEMAND.
DIPLOMA OF HOSPITALITY MANAGEMENT
VET National Code SIT50416 • CRICOS Course Code 106019H
Before and during the global pandemic, one thing has stayed the same: people
will richly reward others to cook their meals, pour their drinks, clean their room
and make their bed. Learning how to profitably deliver an exceptional guest
experience is at the heart of our Diploma of Hospitality Management.
COURSE DESCRIPTION TRAINING PATHWAY
This is the qualification to take when you want to Students awarded this qualification may progress
develop into a highly-skilled operator in the to our Advanced Diploma of Hospitality
hospitality sector. You will learn how to develop Management (SIT60316) then to employment in the
quality customer service skills, manage finances sector, or to higher education qualifications in
within a budget, and lead staff within regulatory travel, tourism and hotel management.
requirements. The learning is delivered as a blend
of hands-on practice, simulation and theory, INDUSTRY TRENDS
teaching you everything you need to become a Government projections show that by 2025 the
highly-skilled manager in any service-led business number of Hospitality jobs will grow by 23% in
from coffee shops to five-star resorts. If you love Canberra, and by 21% on the Gold Coast*.
working with people, are goal-oriented and want to
prepare for a rewarding career in hospitality and POTENTIAL EMPLOYMENT
tourism in anticipation of a post-pandemic travel Potential career pathways for graduates of this
surge, then this is the right course at the right time. qualification include banquet or function manager,
bar manager, café manager, club manager,
ADMISSION REQUIREMENTS executive housekeeper, front office manager,
Minimum Australian Year 12 Senior Secondary gaming manager, kitchen manager, hotel manager,
Certificate of Education (or foreign equivalent). restaurant manager, or unit manager of catering
Minimum age 18 unless you are enrolling direct from operations.
Year 12 aged 17. All students under 18 must provide
evidence of a Homestay arrangement and signed POTENTIAL INCOME
permission from a parent or legal guardian. The Fair Work Ombudsman and Payscale report
Minimum English language proficiency of IELTS 5.5 income for the roles this qualification is suited to
(overall band) or equivalent. ranges from $54,000-$81,000.
Prior to commencement, students intending to
DELIVERY LOCATION
travel to Australia must secure a student visa or
Face-to-face training and assessment will take
temporary graduate visa. Where you have a
place at our campuses in Canberra (Level 2,
Confirmation of Enrolment (CoE) and visa but
17-21 University Avenue, Canberra, ACT 2601) or on
cannot travel to Australia, the course may
the Gold Coast (Tower 3, Level 5, Southport Central,
commence online.
9 Lawson Street, Southport, QLD 4125). Some
You will submit a pre-training assessment review to modules may be delivered online via live webinars
assess if the course is appropriate for your and other Distance Learning modes.
interests and abilities, plus an LLN to determine
*Statistics on projected employment growth are available on the
learner needs. Labour Market Information Portal at lmip.gov.au.
1
WHAT YOU WILL ACHIEVE
After completing the 28 units of competency in this course and their assessments, you will be issued the
Diploma of Hospitality Management (SIT50416) qualification. If you do not complete the full qualification, a
Statement of Attainment will be issued upon request indicating units successfully completed.
STUDY LOAD & DURATION
This course is offered on a full-time basis over 64 weeks, of which 50 weeks is term time and 14 weeks
are holidays. During term, students attend scheduled face to face classes for 24 hours each week. Students
are required to undertake independent study outside of class for 12 hours per week. Approximate delivery
hours for this course are:
Structured face-to-face: 48 weeks x 20 hours per week = 960 hours
Independent study: 48 weeks x 10 hours per week = 480 hours
Practical work placement: 100 hours
Total course hours: 1,540
COURSE DELIVERY
The Capital College materials fee provides all required texts for this course, plus access to our student portal
and online tools. The sequencing of delivery is: 1. Reading course texts (online) and other learning materials; 2.
Attending face to face classes (currently replaced by webinars); 3. Attending to online quizzes and case
studies; 4. Applying learning in context outside of the classroom; 5. Online forums for information. The
following learning techniques are employed: a. Trainer presentations & demonstrations; b. Individual tasks;
c. Contextualised case studies; d. Quizzes; e. Research; f. Role-plays; and f. Practical group work.
INDEPENDENT STUDY
During independent study, students will read the learning material to develop knowledge and understanding,
work on homework, conduct research and undertake activities to develop their English language ability in
relation to the professional language and taxonomy of this vocation.
2
COURSE STRUCTURE Students complete 28 Units: 13 Core Units and 15 Elective Units.
Unit Application
Coordinate the recruitment, selection and induction of new staff
SITXHRM004
within the framework of human resource policies and procedures.
RECRUIT, SELECT AND INDUCT STAFF
Identify recruitment needs, develop selection criteria, process
(Elective)
and evaluate applications, select people and plan their induction.
SITXHRM002 Develop, administer and communicate staff rosters according to
ROSTER STAFF industrial provisions, operational efficiency requirements, and
(Core) wage budgets.
Monitor staff performance within the framework of established
SITXHRM006
performance management systems, including day-to-day
MONITOR STAFF PERFORMANCE
effectiveness, structured performance appraisals and formal
(Elective)
counselling sessions.
SITXHRM003 Lead and manage people individually and in teams to support and
LEAD AND MANAGE PEOPLE encourage their commitment to the organisation. Lead by
(Core) example and manage performance through effective leadership.
SITHACS008
Check guests in and out of commercial accommodation
PROVIDE ACCOMMODATION RECEPTION
establishments. Check daily arrivals, allocate rooms and complete
SERVICES
documentation.
(Elective)
Receive and process reservations through agents or direct from
the customer. Determine the availability of your product or
SITTTSL007
service, offer alternatives, accurately record the reservation
PROCESS RESERVATIONS
details and administer the reservation through to finalisation. This
(Elective)
is relevant to airlines, car rental, hotels, motels, online
accommodation, tour operators and theme parks.
Take responsibility for budget management where others may
SITXFIN003
have developed the budget. Interpret budgetary requirements,
MANAGE FINANCES WITHIN A BUDGET
allocate resources, monitor actual income and expenditure, and
(Core)
report on budgetary deviations.
SITXFIN004 Analyse financial and other business information to prepare and
PREPARE AND MONITOR BUDGETS monitor budgets. Draft and negotiate budgets, identify deviations,
(Core) and manage the delivery of successful budgetary performance.
BSBDIV501 Implement an organisation's diversity policy, fostering diversity
MANAGE DIVERSITY IN THE within the work team and promoting the benefits of a diverse
WORKPLACE workplace with staff from different cultures, races, religions,
(Core) generations, or other forms of difference in any industry context.
Implement predetermined work health and safety practices
SITXWHS003
designed, at management level, to ensure a safe workplace.
IMPLEMENT AND MONITOR WORK
Monitor safe work practices and coordinate consultative
HEALTH AND SAFETY PRACTICES
arrangements, risk assessments, work health and safety training,
(Elective)
and the maintenance of records.
HLTAID003
Provide first aid to a casualty in a community or workplace
PROVIDE FIRST AID
setting.
(Elective)
BSBMGT517 Develop and monitor implementation of the operational plan to
MANAGE OPERATIONAL PLAN provide efficient and effective workplace practices within the
(Core) organisation's productivity and profitability plans.
continued >>>
3
Unit Application
BSBADM502 Manage a range of meetings including overseeing the meeting
MANAGE MEETINGS preparation processes, chairing meetings, organising the minutes
(Elective) and reporting meeting outcomes.
Comply with laws and licensing requirements for specific
SITXGLC001
business operations. Access and interpret regulatory information,
RESEARCH AND COMPLY WITH
determine scope of compliance, and develop, implement and
REGULATORY REQUIREMENTS
continuously review and update policies and practices for
(Core)
business compliance.
SITXMGT001 Oversee and monitor the quality of day-to-day work, including
MONITOR WORK OPERATIONS problem solving, communicating effectively with team members,
(Core) and organising operational functions.
SITXCCS007 Provide professional and personalised customer service
ENHANCE CUSTOMER SERVICE experiences. Meet customer preferences, develop customer
EXPERIENCES relationships, respond to difficult service situations, and take
(Core) responsibility for resolving complaints.
SITXCCS008 Develop, monitor and adjust customer service practices. Consult
DEVELOP AND MANAGE QUALITY with colleagues and customers, develop policies and procedures
CUSTOMER SERVICE PRACTICES for quality service provision, and manage the delivery of customer
(Core) service.
BSBCMM401 Prepare, deliver and review a presentation to a target audience.
MAKE A PRESENTATION Make presentations for a range of purposes, such as marketing,
(Elective) training and presenting a range of concepts and ideas.
BSBITU306
Design and produce various business documents and
DESIGN AND PRODUCE BUSINESS
publications.Select and use a range of functions on a variety of
DOCUMENTS
computer applications.
(Elective)
SITXMGT002 Establish and manage positive business relationships. Use high-
ESTABLISH AND CONDUCT BUSINESS level communication and relationship building skills to conduct
RELATIONSHIPS formal negotiations and make commercially significant business
(Core) agreements.
SITXEBS002
Manage the development and implementation of social media in a
DEVELOP, IMPLEMENT & MONITOR THE
business, and monitor its effectiveness. Develop a social media
USE OF SOCIAL MEDIA IN A BUSINESS
plan, and supporting organisational policies for social media use.
(Elective)
SITHIND001
USE HYGIENIC PRACTICES FOR Use personal hygiene practices to maintain the health and
HOSPITALITY SERVICE wellbeing of self and others, and for food safety.
(Elective)
SITXFSA004
Develop, implement and evaluate a food safety program for all
DEVELOP AND IMPLEMENT A FOOD
stages in the food production process, including receipt, storage,
SAFETY PROGRAM
preparation, service and disposal of food.
(Core)
Design profitable menus for all types of cuisines and food service
SITHKOP007
styles. Identify target markets for the organisation, design menus
DESIGN AND COST MENUS
to meet market preferences, price menu items and monitor and
(Elective)
evaluate the success of menu performance.
continued >>>
4
Unit Application
SITXINV004 Process stock orders, maintain stock levels, minimise stock
CONTROL STOCK losses, manage stocktakes and maintain all documents that relate
(Elective) to the administration of any type of stock.
Resolve complex or escalated complaints and disputes with
SITXCOM005
internal and external customers and colleagues. Use effective
MANAGE CONFLICT
conflict resolution techniques and communication skills to
(Core)
manage conflict and develop solutions.
SITXCCS002
Access general information on facilities, products and services
PROVIDE VISITOR INFORMATION
available in the local area and to provide this to visitors.
(Elective)
SITHIND004 Provide service to customers during service periods. Integrate a
WORK EFFECTIVELY IN HOSPITALITY range of skills while dealing with numerous sales, service or
SERVICE operational tasks simultaneously, from preparation, to service, to
(Elective) end-of-service tasks.
ASSESSMENT TASKS
Students will be provided with opportunities to prepare for
formative assessment using these methods:
• Projects, tests, case studies and role-plays reflecting real-life
work tasks
• Performing them within industry standard timeframes
• Utilising workplace-quality documentation, resources,
equipment and materials
• Requiring students to work alone or with others as part of a team
• Requiring students to plan and prioritise competing work tasks
• Ensuring that students are required to consider workplace
constraints such as time and budgets
ACADEMIC SUPPORT
Students experiencing financial, academic, language, literacy or
numeracy issues can readily access support from our trainers,
finance office or onsite student support team whose focus is our
students’ success. If you fall below the academic or completion
standard required, all we ask is that you bring your curiosity for the
subject matter and best effort to the tasks. Our faculty will help you
design a remedial study plan, and offer Flex Class mentoring and
other suggestions to help you achieve a competent grade. Your
success is our goal.
COURSE ASSESSMENT
Assessment will take place at a Capital College campus, or online.
Written projects will be completed by students in their own time.
All activities will be conducted by duly accredited assessors.
Assessors will provide detail of all assessment requirements in
advance. Three assessment attempts will be provided, with
support. If satisfactory competence is not observed, the student
may be advised to enrol in further relevant training.
5
PLACEMENT.
SIMULATION.
ASSESSMENT.
As well as the in-class or online training
and assessment, you will be required to
complete 100 hours of work placement in
a commercial environment.
This stage of your development will start
once you have gained enough knowledge
to operate capably in the workplace.
On-the-job experience may be arranged to
observe development of competencies.
We recommend that you seek paid
employment to meet this requirement.
Volunteering and unpaid internships also
count if arranged at appropriate work
places. Our training faculty will advise if
your chosen workplace is suitable.
Such venues may include pubs, bars,
hotels, motels, airlines, cruise ships,
resorts, theme parks, clubs, gold
courses, leisure centres, restaurants,
cafés, food trucks, catering companies,
food preparation & delivery, hospices,
hospitals, schools and universities.
A review of each proposed placement
business is undertaken prior to entering
into a Work Placement Agreement to
ensure the organisation can appropriately
help the student address the specific
course requirements.
Off-the-job experience may be arranged
to observe development of competencies
in simulated situations that reflect the
workplace.
Such methods include task simulations,
work samples, role-plays, presentations.
reports, videos, oral examinations and
similar approaches to observe learned
skills and knowledge being applied as
evidence of competency.
5
6
FEES & PAYMENTS (AUD)
Students Overseas with CoE / Visa: Tuition Fee: $12,000 Enrolment Fee: $250 Materials Fee:$450
Students in Australia with CoE / Visa: Tuition Fee: $10,500 Enrolment Fee: $250 Materials Fee:$450
Offer Letters are issued at no charge. Confirmation of Enrolment (CoE) is issued on receipt of 25% of Tuition Fee,
plus all Enrolment & Materials Fees. Enrolment Fees pay for the administrative time our student support officers
take to check student documentation and enter student data into College and Government databases. Materials
Fees pay for class texts, pre-purchased licensing for student software, online learning platforms, content
development and other infrastructure as required. The balance of tuition fees is paid in equal instalments in
advance of each Term. Please refer to our International Students Fees & Refunds Policy for further details on fees
and charges, and when they are applied.
RECOGNITION OF PRIOR LEARNING (RPL) & CREDIT TRANSFER
You may be eligible for RPL if you have sufficient life or work experience to meet the requirements of one or
more whole units of competency within this qualification. A fee will be quoted on application. We recognise all
Australian Qualification Framework Certificates and Statements of Attainment issued by other Registered Training
Organisations in Australia. You will need to provide the original Certificate or Statement of Attainment (or a certified
copy). We charge no fee on applications for Credit Transfer under National Recognition. All applications for RPL or
Credit Transfer must be made prior to the commencement of the course.
STUDENT HANDBOOK
Before attending your Student Orientation we recommend you become familiar with Capital College’s policies
and procedures as contained in our International Student Handbook. Download a copy at www.capital.edu.au
EQUIPMENT REQUIREMENTS
Students must supply their own laptop equipped with a camera and speakers, installed with Microsoft Office 365
Personal (specifically Outlook, Word, Excel, and PowerPoint). During your course you will have access to leading
industry standard software, like Opera Property† as used by leading hotels. You will learn to use the system and
manage hospitality front office operations, including creating reservations, managing accounts and checkout.
You will also gain essential skills in restaurant operations systems like Micros POS†.
ENROL TODAY
Contact your education agent or the Senior Administrator at any Capital College campus:
Canberra: 02 6147 0999 Gold Coast: 07 5613 2066
Email: info@capital.edu.au
Enrol online at our admissions portal: www.capital.edu.au/apply
AUSTRALIA’S FAVOURITE REGIONAL BUSINESS & IT COLLEGE FOR INTERNATIONAL STUDENTS
In a recent survey administered by industry regulator ASQA, Capital College received distinction as one of Australia’s
top-tier education providers, attaining student satisfaction levels in excess of the national average*.
In addition to awarding Capital College five stars on Google Reviews, our students rate us better than 93% for
content relevance and trainer expertise, and 91% for overall satisfaction with our job-ready curriculum. Our student
body comes from 40 countries, which creates a unique opportunity for social and business networking.
*2020 NCVER Student Outcomes Survey, released 27 January 2021 and ITECA Document: https://www.iteca.edu.au/ITECA/Content/News/2021.vet/2020.ncver.student.outcomes.aspx
† Brands are indicative and may be modified to suit curriculum needs from time to time.
7
OUR EDUCATION PATHWAYS & PARTNERS
Improve your English Language at AICOL before starting a Diploma.
[CRICOS Provider 01272A] Available online to students in any country.
If you want to study with Capital College online, you need a minimum IELTS 5.5 English test
score. Our partner, the Australian International College of Language (AICOL) offer online
Australian English training and test preparation to help you qualify. AICOL and Capital College can also
International
College of Language issue joint-CoEs if you want to apply for a student visa to travel and study to Australia.
Up to 24 credits on a Bachelor degree with University of Canberra.
[CRICOS Provider 00212K] Available to Canberra students.
Earn your Capital College diploma or advanced diploma, then choose a University of Canberra
Bachelor of Event & Tourism Management,(CRICOS Code 095940C) or Bachelor of Business in
Entrepreneurship and Innovation, Human Resource Management, International Business,
Management, Marketing or Service Management.
Articulate from Capital College to Griffith University.
[CRICOS Provider 00233E] Available to Gold Coast students.
All Capital College students who successfully complete an AQF Level 5 Diploma will qualify for
up to one year credit on the Bachelor of International Tourism and Hotel Management
(CRICOS Code 080403G) at Griffith University.
Up to 8 units (33%) on a Bachelor degree with SCU.
[CRICOS Provider 01241G] Available to Gold Coast students.
After graduating from Capital College, enrol in The Hotel School at Southern Cross University to
earn an Associate Degree of International Hotel & Tourism Management (CRICOS Code 104631D)
with a paid internship at a 5-star hotel resort, which earns a two-year credit on the three-year
Bachelor of Business in Hotel Management (CRICOS Code 3004145) .
Start with a Diploma. Finish with a Degree.
[CRICOS Provider 00899G] Available to Canberra and Gold Coast students.
Capital College and Macleay College will issue joint-CoEs for a multi-year program that starts
with Capital College’s Diploma and Advanced Diploma of Hospitality Management, and earns
credits in Macleay College’s Bachelor of Business (CRICOS Code 080556A) specialising in
Event Management or Travel and Tourism.
8
ADMISSIONS
INTERNATIONAL
STUDENTS: CANBERRA & GOLD COAST
You’re already based in Canberra or the Gold Coast, and love it! You may now
be completing an English Language course. Or you might be completing Year
12 and want an alternative to university (see more on the next page). Perhaps
you’ve been staying in Australia on a work or travel visa, and now plan to move
to a student visa. Or you may be about to complete a certificate or diploma at
another education provider, and see transferring to our College as a logical
next step. We’d be delighted to welcome you! Ask your education agent to help
you enrol at www.capital.edu.au/apply. If you wish to enrol with us directly,
come visit our campus for a chat, or email info@capital.edu.au.
INTERNATIONAL
STUDENTS: INTERSTATE
Sometimes the Australian city you start studying in isn’t where you finish. It’s
common for students to reassess plans for many reasons. Traffic jams. Commute
times. Lack of employment. High cost of living. College closures. Work closures.
State border closures. Sometimes your needs are better served by a new start.
Our campuses in Canberra and the Gold Coast offer Government-approved regional
incentives to students. They’re 40% less expensive to live in than Australia’s largest
cities. Less crowded. Less competition. Less COVID. Yet large enough to rate
among the best student cities in the world for lifestyle, health, jobs and value. What
are you waiting for? Start your relocation by calling our admissions team today.
INTERNATIONAL
STUDENTS: OVERSEAS
You want to study in Australia. But the border stays closed, and frankly, the prospect
of studying online isn’t appealing. You want the adventure of change! We hear you.
The first thing to consider is if other countries are a better destination for you. They
might be. We understand that for many students around the world, taking control
and feeling a sense of progress can be as important as the qualification and
destination. But we urge every student to look before you leap, do your research and
exercise patience before committing elsewhere. Australia’s track record for health,
safety and prosperity is worth applying some ‘lateral thinking’. Ideas for you to
consider (e.g. ‘QualBanking’) are presented after the next page.
9ADMISSIONS
INTERNATIONAL
YEAR 12 LEAVERS: AUSTRALIA
Can you join us after completing Year 12? Yes you can! If you’re an
international student about to complete Year 12 in Australia, you
already know the country’s quality education is only matched by its
high standard of living. After Year 12 you may want to stay here to:
• Live where COVID is almost non-existent
• Experience life with a Homestay family longer
• Improve your English language skill by more immersion
• Explore the Australian landmarks you haven’t seen yet
• Discover your leadership ability as you achieve goals
• Increase your academic and personal confidence
You can apply to study at a university if you have the grades and the
money right now. However, some students seek an alternative. This is
where Capital College can help.
INTERNATIONAL
Instead of going to university or going home, come to College! Our
courses are Government-accredited, and respected internationally as
part of the ‘gold standard ‘ Australian Skills Framework (AQF).
A one-year Certificate, Diploma or Advanced Diploma with us is around
20% the cost of a university degree. It’s common for students to
complete two qualifications with us over two years, then articulate into
a Bachelor’s degree. Top universities offer credit for the AQF modules
you study with us. This can turn a 3-year degree into a 2-year degree.
It’s another pathway from Year 12 to university.
You go further with Capital College!
INTERNATIONAL
YEAR 12 LEAVERS: OVERSEAS
If you’re finishing
Year 12 in your home country,
want to study in Australia, but can’t travel
right now, join our Offshore Online Program.
We’ll enrol you in an online English Language
course to ensure you attain an IELTS
score of 5.5. Then you’ll join our
online cohort, studying a vocational
certificate or diploma delivered 100%
online with no CoE and no student
visa. You will ‘bank’ study credits
under the Australian Qualifications Framework, and
when the time is right, an application can be made
to transfer your studies to Australia and apply
the AQF credits you have earned. You still
have a pathway to Australia, even
7 when borders are closed.
10ADMISSIONS
“ What if I can’t travel to Australia right now?
You’ve seen The Australian Dream, and you want it. It’s where you can be anything you
”
want, and have a future brimming with opportunity. Australia’s economy didn’t skip a beat
when the rest of the world plunged into the 2008 global financial crisis. House prices
continued to surge and wages kept rising.
When the next global crisis hit with COVID, Australia responded swiftly and emerged as one of the few
countries with almost no infection. It remains a modern paradise, blessed by mineral wealth, political
stability, iconic landscapes and the freedom to dream. It’s the world’s best lifestyle.
But not every student gets here as fast as they’d like. Some applications for student visas are rejected due to
incomplete credentials. Other students live where the border to Australia is temporarily closed.
It’s easy to grow impatient when you have setbacks. But don’t give up on The Australian Dream, for within
every setback is hidden opportunity…
The Australian Qualifications Framework (AQF) is respected globally as one of the best integrated
approaches to education. It encourages lifelong learning and the ongoing attainment of credentials, from
academic qualifications to on-the-job vocational development.
Why this matters to you is that when you study a whole course, or even a module or micro-credential, you
start building a bank of qualifications in Australia—even if you study online. Every school, college, university
and workplace recognises and gives credit for AQF credentials. So even if you can’t travel to live in Australia
right now, you can still build credits to achieve The Australian Dream.
We call this #QualBanking.
QualBanking can improve your credentials when applying for a student visa. QualBanking builds credit
towards different certificates, diplomas and degree qualifications. QualBanking helps you stand out to
employers in Australia and around the world. Your migration agent can tell you how QualBanking counts
towards migration points.
You no longer need to think that flying to another country is the event that signals your education and
migration pathway has really started. That’s the old way. The new way is you don’t need to leave home. You
don’t need to incur the cost of international relocation. You don’t need to start living in a more expensive
country, or cap the number of hours you can work each week.
Instead, join our live online classes with a real teacher and other students (we don’t use canned videos or
animations). Build your credentials. Stay and work at home. Save your money. Get the education and
migration benefits of an Australian qualification without all the associated costs. Maybe you’ll complete an
entire qualification online. Maybe you’ll do more. When borders open again and it makes sense to apply for a
student visa to travel here, all your hard work may bank in your favour.
And if you think online learning shouldn’t cost as much as classroom learning, call to
talk with us about our generous scholarship program for Offshore Online students.
“ #QualBanking
”
11Canberra Campus
17-21 University Avenue
Canberra ACT 2601
+61 2 6147 0999 info@capital.edu.au
CANBERRA .
LOCATION Australia’s capital city.
Elevation 1,869 feet above sea level.
2 hrs to snow resorts or beaches.
Traditional ‘four seasons’ experience.
Winter -1ºC. Summer 27ºC. Av. 19.7ºC.
International airport. Direct flights.
PEOPLE Youthful: 50% under 35 years.
Multicultural: 32% born overseas.
Educated: 37% with Bachelors degree.
JOBS 242,300 jobs by 2024 (6% growth).
↑35% café & restaurant managers.
↑34% ICT engineers & systems analysts.
↑23% hotel and hospitality managers.
↑18% management & administration.
↑13% health, aged, disability care.
↑9% construction & building jobs.
↑8% childcare & other education.
Lowest unemployment in Australia.
Student jobs in sectors that support
Government and commerce.
HOUSING Av. weekly living costs: $250 rent.
$100 food. $25 travel; $125 other.
14% less expensive than SYD or MEL.
City, mountain or lakeside apartments.
LIFESTYLE 427,000 population.
Voted #1 Best Place to Live in Australia.
One of the safest cities in the world.
At the base of the Alpine National Park.
Climb, hike, sail, fish, ski, snowboard.
Mountains, lakes, culture and wildlife.
STUDENT- Student population growth 17%/year.
FRIENDLY Home to Australia’s #1 university (ANU).
No traffic jams. Fast commute times.
Trendy cafés, concerts and festivals.
Free outdoor high speed wi-fi in the city.
248 km to Sydney’s famous attractions.Gold Coast Campus
Level 5, Tower 3, Suite 030505
9 Lawson Street, Southport QLD 4215
+61 7 5613 2066 info@capital.edu.au
GOLD COAST
LOCATION 2nd largest city in Queensland,
Elevation 45 feet above sea level.
70 kilometres of golden coastline.
Summer all year: 300 days of sunshine.
Winter 12ºC. Summer 29ºC. Av. 25.1ºC.
International airport. Direct flights.
PEOPLE Youthful. 50% under 35 years.
Multicultural. 30% born overseas.
Educated. 20% with Bachelors degree.
JOBS 383,900 jobs by 2024 (14% growth).
↑31% childcare & other education.
↑27% health, aged, disability care.
↑26% management & administration.
↑21% accommodation, food & tourism.
↑18% warehousing & transportation.
↑10% information media and telecoms.
The Gold Coast also offers careers in
theme parks, tourism and the local
$1.8 billion motion picture industry.
HOUSING Av. weekly living costs: $200 rent.
$100 food. $50 travel. $150 other.
40% less expensive than SYD or MEL.
City, beach or canal apartments.
LIFESTYLE 680,000 population.
2,400 kms of cycling/running tracks.
Warm nights perfect for outdoor fun.
Great shopping. Incredible fresh food.
Fish, snorkel, dive, parasail, jetski.
Sun, sand, surf and sophistication.
STUDENT- Student population growth 11%/year.
FRIENDLY Ranked #1 for student affordability.
Home to several top-rated universities.
Perfect for shopaholics and foodies.
5 major theme parks and water parks.
60-min drive to Brisbane (QLD capital).QUALIFICATION SUMMARY
COURSE TITLE DIPLOMA OF HOSPITALITY MANAGEMENT
COURSE CODES VET National Code SIT50416 • CRICOS Course Code 106019H
DURATION & STUDY LOAD 64 weeks
• Structured 960 hours
• Independent 480 hours
• Work placement 100 hours
Total 1,540 hours
ADMISSION REQUIREMENTS • 18+ years of age
• Minimum English proficiency of IELTS 5.5 (overall band) or equivalent
• Year 12 Senior Secondary Certificate of Education (or equivalent)
DELIVERY LOCATIONS • Canberra ACT
• Gold Coast QLD
DELIVERY MODE • Face-to-face
• Live online classroom
• Workplace
FEES • Tuition Fee: $10,500 In Australia with CoE and visa
$12,000 Overseas with CoE and visa
• Enrolment Fee $250
• Materials Fee $450
COURSE ACCREDITATION This is a Vocational Education & Training (VET) accredited course,
assessed by ASQA and compliant to the Standards for VET Accredited
Courses and the Australian Qualifications Framework (AQF). It is:
• Nationally recognised at AQF Level 5.
• Meets quality assurance requirements.
• Meets an established industry, enterprise, educational, legislative
or community need.
• Provides appropriate competency outcomes and a satisfactory
basis for assessment.
• Is aligned appropriately to the AQF and leads to a VET qualification.
CANBERRA GOLD COAST
Level 2 Tower 3, Level 5 @studyatcapital
17-21 University Avenue 030505, 9 Lawson St CRICOS 03537J | RTO 41593
Canberra ACT 2601 Southport QLD 4125 ABN 16 606 797 611
+61 2 6147 0999 +61 7 5613 2066 capital.edu.auYou can also read
