Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
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TABLE OF CONTENTS Executive Summary ........................................ 3 Mission, Vision and Values ............................. 4 Strategic Direction ........................................... 5 Homelessness ................................................. 7 Community Adult Learning Program ............... 9 Employment .................................................. 11 Social services .............................................. 13 General services ........................................... 16 ii
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 EXECUTIVE SUMMARY Hinton Adult Learning Society has been in operation since 1984. The Hinton Adult Learning Society (HALS) is a registered charity administered by a volunteer board and currently eight paid team members. Beginning in 1984, HALS original name was Hinton Further Education. Between 1987 and 2006, Hinton Further Education and the Hinton Adult Literacy Centre were housed in the Dr. Duncan Murray Recreation Centre, Ecole Mountainview School, and the Yellowhead Region Education Consortium (YREC) on Pembina Avenue. In 2006, through efforts of the Board and a collaborative fundraising effort with the Town of Hinton, a permanent home adjacent to the Hinton Municipal Library was finally established. In 2015, after growing too large for that space, HALS moved to 110E Brewster Drive. In 1994, the name of Hinton Further Education was changed to the Hinton Community Adult Learning Council (HCALC). In 2009, the Hinton Community Adult Learning Council formed the Hinton Adult Learning Society (HALS) under the Alberta Societies Act. In 2012, HALS became a Registered Charity. In 2015, the operating name of Hinton Employment and Learning Place (HELP) was implemented. The branding of the new name has been very successful, and we are appropriately known as HELP throughout the community and region. Hinton Adult Learning Society is a very well respected community organization. HALS is known for their identification and undertaking of service gaps in the community. HALS has a strong, dedicated team, who advocates for clients in order for them to receive the best services possible. HALS has a diverse, distinct, educated and caring board who strives to ensure the organization is operating at its best. Progressive thinking, willingness to take risks and embracing new opportunities has helped Hinton Adult Learning Society grow and expand significantly in the past five years. With a new and revised strategic direction, HALS is confident we will meet the expectations of our mission, vision and values.
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 MISSION, VISION AND VALUES Vision Hinton Adult Learning Society leads and inspires our community to be safe, accepting and inclusive. Mission Hinton Adult Learning Society empowers and advocates for community members to learn and grow in a supportive environment. We acknowledge and reduce barriers to create an inclusive community where everyone feels valued, safe and involved. Values The following values reflect Hinton Adult Learning Society’s core ideology: Quality Pro-active Inclusive Caring Dignity Self-Care Integrity Fair Non-judgmental Holistic Respect Diversity Dedication Passion Life-long learning Responsible Responsiveness Accountability Team Work Evolving Initiative Courageous Professional Adaptable Client-Centered Value humans equally Empowerment
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 STRATEGIC DIRECTION Hinton Adult Learning Society has determined five areas to focus efforts in the next three years. These include: • Homelessness: In 2016, after discussion with many of our employment clients, it was determined that more than half of our clients were homeless, provisionally housed, or at risk of becoming homeless. They discussed different resources that would help make their lives easier. From these discussions, and a community consultation, Freddy’s Homeless Resource Room was developed. Freddy’s is funded by donations, grants, and other revenue. Freddy’s includes: Accessible Washroom and Shower, Washing Machine and Dryer, Kitchenette (microwave, coffee maker, tea kettle). We provide food and beverages for clients while using the resource room. Freddy’s has a computer with access to the internet, telephone, television and comfortable couches and chairs. Our goal is to build a trusting relationship with this vulnerable group, so we can help them first with their basic needs (food, clothing, shelter), followed by helping with their other needs, including social services and health care. Eventually, our goal is to help get these citizens into permanent housing. We also have a generic mailbox set up, for people to use, which is already in use by a number of people. We always have food available for them to take home as well, plus toiletries, some clothing and underwear. HALS has recently developed a full time Homelessness Coordinator position, to help our clients with all of their needs, as well as to ensure sustainable funding for the program. • Community Adult Learning Program (CALP): Hinton Adult Learning Society has been facilitating CALP since 1984. This is our 35th year successfully running the program. Although it has gone through many changes, the vision of CALP has remained the same; “Changing lives through adult foundational learning in connected communities”. HALS strives to provide non-credit foundational learning opportunities for adults in Hinton and area. CALP is funded by Alberta Advanced Education. Courses, learning activities, and information sessions are in the following categories and offered through classes, or small groups, or one on one tutoring: Adult Literacy, Family Literacy, Community Capacity Building, Numeracy, English Language Learning, Basic Computer Skills, and Foundational Life Skills. We also offer Learner Support Services such as: access to a safe and welcoming learning environment, access to and assistance with basic technology, Information about post- secondary learning, access to and assistance with learning opportunities offered by a partner organization, mentorship to adult learners, job search and/or resume support, assistance with forms, assistance and referrals to newcomers, referrals to community supports and services.
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 • Employment: In 2015, HALS was successful in securing the employment services contract through Alberta Community and Social Services. We provided assistance to job seekers in all areas of their job search. This contract was complete in 2018, and we were unsuccessful with renewing it. However, we did receive the contract in Edson in November, 2018. We also hold the Employment Services for Persons with Disabilities and Multiple Barriers in Hinton. We provide workshops on employability including: resume writing, interview skills, cover letter development, job search, online applications, basic computer skills, essential skills training, assertiveness, anger control, workplace stress, etc. We also hold a weekly job seekers club, which is open to the public. All clients are referred thorough Alberta Supports, and our delivery of the programs are in the Alberta Supports offices in Edson and Hinton. We have also provided employment related workshops to different businesses throughout Hinton, GPRC and the Friendship Centre. Other employment contracts we have facilitated include Workplace Training and Transition to Employment Services. • Social Services: Because of the many vulnerable people who walk through our door, HALS has evolved into the world of social services. We are able to fill many service gaps in the community. We provide advocacy for our clients, referrals to community organizations, computer access, PDD support, emotional support, mentorship, and general support services. We also developed our community kitchen, Beverley’s, because of the need to ensure our clients and community members were not hungry. Having services under one roof makes our clients feel safe, comfortable and more likely to stay and have their needs met. • General Services: Hinton Adult Learning Society is a progressive organization, and is always looking for different ways to help make our community a better place. We have added many services to our organization including: Gladue Reports, Commissioner of Oaths, Poverty Simulation, Share Shop, Referrals and Advocacy. As we see a need in our community, or we feel a service will be a good fit, we will look at how we can bring it into our organization.
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 HOMELESSNESS Priority One: Homelessness Coordinator Position Actions Who Does It? Timeline Measurement of Success Secure Funding Staff July, 2020 Position is sustainable Job Description Executive Director April, 2019 Clear job description for Developed Coordinator Priority Two: Addictions and Primary Health Intakes Completed at Freddy’s Actions Who Does It? Timeline Measurement of Success Build relationships Staff December, Key people are on board with Doctors and 2019 Addiction Counsellors, and key AHS Staff Secure Funding Staff December, Funding in place for care (supplies, staff) 2019 Partner with Health Staff December, Organizations are care organizations to 2019 committed to providing provide services services for our clients. (dentist, optometrist, pharmacies, etc.) Develop Policies and Executive Director December, Clear Policies and Procedures and Board 2019 Procedures are in place. April 18, 2019 7
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 Priority Three: Open More Hours Actions Who Does It? Timeline Measurement of Success Secure Funding Staff July, 2020 Funding available to stay open more hours Find Staff/Volunteers Staff September, Staff and volunteers in place 2020 Develop policies and Executive Director September, Clear policies and procedures and Board 2020 procedures are in place New ideas which may be implemented in this strategic period may include: Life Skills Program for Homelessness Homeless Nutritious Meals Program – possibly partnered with seniors and students – similar to meals on wheels Mat Program Beyond this planning period: Homelessness Shelter April 18, 2019 8
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 COMMUNITY ADULT LEARNING PROGRAM Priority One: Grief Recovery Method Program Actions Who Does It? Timeline Measurement of Success Marketing Plan Staff – Mandy, Sept. 2019 Marketing Plan is Developed Candace, Deena and Implemented Build Partnerships Staff – Mandy, Sept. 2019 Partners have a clear Candace, Deena understanding of the Grief Recovery Method Program, and community embraces the program Market program to Staff – Mandy, July, 2020 West Central Alberta region West Central Alberta Candace, Deena is aware of and receives Region Grief Recovery Training Priority Two: Cultural Training Actions Who Does It? Timeline Measurement of Success Develop a multi- Staff By Sept. 2021 Program is Developed cultural training program Marketing Plan Staff December Marketing Plan is Developed 2021 Deliver Program Staff Jan – July Community is trained in 2022 multiculturalism Annual Cultural Staff, Board and Sept. 2021 A successful event is Event Volunteers and ongoing completed April 18, 2019 9
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 Priority Three: Employer Supports for Sale Actions Who Does It? Timeline Measurement of Success Develop Workshops Staff Sept. 2019 Workshops are ready to Market Workshops Staff December Community is aware of the 2019 workshops we can facilitate Facilitate Workshops Staff Jan 2020 and Workshops are purchased ongoing by businesses and organizations New ideas which may be implemented in this strategic period may include: Herbs, Plants, Natural Health with Elders – wisdom being lost, social connection Cooking and Baking – seniors share with youth – wisdom being lost, social connection Parent Education Increase Music Therapy Budgeting Workshops / Financial Planning Food Preparation Courses utilizing Community Kitchen Seniors Learning Drivers Training – Class 5 – AMA Outdoor Learning – painting classes held outside Holistic Learning Senior/Youth Reading Program Online GED Prep and Workplace Essential Skills Program for Stephanie to develop Beyond this planning period: CELPIP/IELTS Testing April 18, 2019 10
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 EMPLOYMENT Priority One: Youth Employment Program Actions Who Does It? Timeline Measurement of Success Secure Funding Executive Director Start June, Funding is secure 2019 Secure Staff Executive Director Sept. 2020 Staff is hired Partner with other Staff and Board Sept. 2020 Community partnerships are agencies developed and MOU’s are developed Implement Program Staff Sept. 2020 Youth are taking part in the Program Priority Two: Transition to Employment Services Actions Who Does It? Timeline Measurement of Success Apply for RFP Executive Director May 10, 2019 Application is submitted on time Secure Staff Executive Director July, 2019 Staff is hired Market TES Staff and Board July, 2019 Community is aware of the program and want to take part Implement Program Staff July, 2019 and Clients are successfully ongoing taking part in program and through 2022 are employed Program is successful according to guidelines set in RFP April 18, 2019 11
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 Priority Three: Employment Services Hinton Actions Who Does It? Timeline Measurement of Success Apply for RFP Executive Director August, 2020 Application is submitted on or 2021 time Secure Staff Executive Director Sept, 2020 or Staff is hired 2021 Market Program Staff and Board Sept, 2020 or Community is aware of the 2021 program and want to take part Implement Program Staff Oct, 2020 or Clients are successfully 2021 and taking part in program and ongoing are employed through 2023 Program is successful or 2024 according to guidelines set in RFP New ideas which may be implemented in this strategic period may include: Apply for other RFP’s as they become available Customer Service Courses – maybe Integrated Training, or businesses pay to improve their workplaces - develop Alberta Best type training Workplace Essential Skills Program Open more hours April 18, 2019 12
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 SOCIAL SERVICES Priority One: Wrap-Around Services with Community Organizations Actions Who Does It? Timeline Measurement of Success Develop Partnership Staff Start June, Community partnerships Network 2019 and network in place and MOU’s ongoing are developed Rural Doctor Staff August, 2019 Doctors are part of program Program Identify Gaps Staff and Board Ongoing Community service gaps are identified and tackled Implement Program Staff and Partners Sept. 2019 Clients are provided with community wrap around services Community Report Deena Sept. 2019, Community is aware of what on HELP successes 20,21 and 22 HELP does and what our successes look like April 18, 2019 13
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 Priority Two: Helping Those Affected by Tragedy (formerly held by VS) Actions Who Does It? Timeline Measurement of Success Ensure Victim’s Deena May, 2019 Information is confirmed Services is no longer offering this service Secure Funding Staff July, 2020 Funding is secured Find Staff/Volunteers Staff September, Staff and volunteers in place 2020 Develop policies and ED and Board September, Clear policies and procedures 2020 procedures are in place Develop ED and Board September, Community Partners are in Partnerships 2020 place and MOU’s are completed Implement Services Staff September, Services are available to the 2020 community Priority Three: Community Meal Program Actions Who Does It? Timeline Measurement of Success Secure Funding Staff January, 2021 Funding is secured Find Staff/Volunteers Staff January, 2021 Staff and volunteers in place Develop Policies and ED and Board January, 2021 Policies and Procedures are Procedures in place Market Services to Staff January, 2021 Community advises us of Community those who require services. Implement Program Staff March, 2021 Program is running, those in need are being fed. April 18, 2019 14
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 New ideas which may be implemented in this strategic period may include: Full time Child Care Parent Support, Empowerment and Advocacy Seniors Supports Stereotype Busting – Connect – Same – Different Help with Youth and Justice Partner with Options HIV for LGBTQ2 Youth Supports Volunteer Development Opportunities Community Hub PDD/ISL Supports Youth Life Skills Wrap-Around Supports for New to Canada People Open more Hours Beyond this planning period: FASD Network Contract April 18, 2019 15
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 GENERAL SERVICES Priority One: Community Needs Assessment Actions Who Does It? Timeline Measurement of Success Contact CLN for Deena April, 2019 CLN is contacted and willing Collaboration to partner Plan the Event Staff Summer, 2019 Event is ready to go Execute the Event Staff and Board September, Event is a success in the 2019 community Compile Results Deena Oct. 2019 Results are ready Share Results Deena Nov. 2019 Results of needs assessment are shared with the community and region Priority Two: Community Kitchen Rentals Actions Who Does It? Timeline Measurement of Success Develop Prices for Staff Sept. 2019 Prices are determined Rental Develop Policies and Staff Oct. 2019 Policies and Procedures are Procedures in Place Market the Kitchen Staff and Board Oct. 2019 Community is aware of the to the Community ability to rent our kitchen Rent the Kitchen as Staff Nov. 2019 Revenue is received for required rental of the kitchen April 18, 2019 16
Hinton Adult Learning Society O/A Hinton Employment & Learning Place Strategic Plan 2019-2022 Priority Three: Invigilating Services Actions Who Does It? Timeline Measurement of Success Contact Deena January, 2021 Information is discovered to organizations in the see if this is even feasible region to provide for HALS information Develop Policies and Staff and Board January, 2021 Policies and Procedures are Procedures in place Ensure all Staff February, Invigilating services are equipment, materials 2021 arranged and ready and technology is in place Implement Services Staff March, 2021 Invigilating services are operating Revenue is received for services This Strategic Plan is a working document. It will be reported on at each Board meeting throughout the strategic period. The time periods are estimated, and will be modified as required. Hinton Adult Learning Society understands that changes within the organization may happen, and the plan will be reviewed, revised and adjusted as we progress, in order to meet the growing and changing needs of our community. April 18, 2019 17
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