HILTON HHONORS 2011 CAMPAIGN GUIDELINES - "EXPERIENCES WORTH SHARING"
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HHONORS 2011 CAMPAIGN GUIDELINES TABLE OF CONTENTS Hilton HHonors Campaign Guidelines Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Brand Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Brand Manifesto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Ad Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Page Layout Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hierarchy of Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Worldwide Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 HHonors Stamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Brand Logo Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Photography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Brand Headline Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Retouched Textured Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Color Palette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Brand Ads: Page Layout Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Overview of Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Background Layers & Logo Brand Bar . . . . . . . . . . . . . . . . . . . . . . . . . 22 Photograph & Headline Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Headline & Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Single Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Out of Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Vertical Blue Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Horizontal Blue Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printed Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Newspaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Direct Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Presentation Keynote / PowerPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Displays (Convention Stands, etc.) . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 03.11.11 (4PM) Page 2
HHONORS 2011 CAMPAIGN GUIDELINES INTRODUCTION Conceptually, this campaign is about “Experiences Worth Sharing.” So each piece of communication should highlight a moment that guests would want to talk about. The moments should feel like a small piece of an interesting narrative. We should feel the larger story that is happening around the subject. Ideally, our images should feature more than one person. Or, if only one person is visible, we should “feel” the presence or point of view of their companion. Additionally, images of singular individuals can be used if they feel close-up and intimate. Copy is used to add an extra spin and a bit of vacation philosophy to each piece’s story. Language should never be too stuffy or pompous. Instead, we say things with a twist and leave readers smiling. 03.11.11 (4PM) Page 3
HHONORS 2011 CAMPAIGN GUIDELINES HILTON HHONORS BRAND ARCHITECTURE HILTON HHONORS BRAND ARCHITECTURE BRAND VISION To fill the earth with the light and warmth of hospitality BRAND MISSION To be the favorite hospitality program in the world - inspiring, enriching and liberating members to experience a limitless world of possibilities. TARGET INSIGHT I want a rewards program that doesn’t bog me down with rules and restrictions, but makes it possible for me to create a life full of meaningful experiences I can share with others. BRAND POSITIONING A World Of Experiences Worth Sharing BRAND PERSONALITY Worldly, Aspirational, Friendly, Connected, Honorable GLOBAL APPRECIATION EXPERIENTIAL ACCESSIBLE COMMUNITY More places to go Valuable recognition One-of-a-kind Fastest and The feeling of belonging and enjoy together for you and your experiences easiest way you experience as BRAND PILLARS in the world closest to share to rewards a member 03.11.11 (4PM) Page 4
HHONORS 2011 CAMPAIGN GUIDELINES BRAND MANIFESTO A world of experiences worth sharing We believe in the value of a well-worn passport. And that’s why we honor you with exciting, After all, isn’t travel the best way to get to know people? authentic and extraordinary experiences. Even the ones you already know? Everything from exploring the Great Wall Because when you break out of your routine, to a wine-tasting that helps you explore a great Cabernet. you actually have time to talk, to listen, These are experiences that and to form real connections give you something to talk about, over the experiences you’re sharing. laugh about and remember for a lifetime. A world of experiences worth sharing Just think of that great long weekend you had in Miami. Experiences that let you connect with the people you’re traveling with. And the people you’ve met on your travels. Last year’s big family vacation. Or that once-in-a-lifetime trip to Bora Bora. Experiences like this are honors you’ve earned. A world It’s no coincidence of experiences worth that real bonds, sharing And HHonors are best when shared. We believe in the value of a well-worn passport. sometimes the deepest ones of all, And that’s why we honor you with exciting, are formed when you’re away from home. After all, isn’t travel the best way to get to know people? authentic We believe in the value of a well-worn passport.and extraordinary experiences. And that’s why we honor you with exciting, A world of experiences worth sharing authentic and extraordinary experiences. After all, isn’t travel the best way to get to know people? Even the ones you already know? Everything from exploring the Great Wall Even the ones you already know? Everything from exploring the Great Wall Because when you break out of your routine, to We believe in the value of a well-worna wine-tasting Because when you break out of your routine, passport. that helps you And to aexplore that’s whyawe wine-tastinggreat honor that Cabernet. youyou helps with exciting, explore a great Cabernet. After all, isn’t travel the best way to get to know people? authentic and extraordinary experiences. you actually have time to talk, to listen, These are experiences thatthe Great Wall you actually have time to talk, to listen, Everything from exploring and to form real connections These are experiences that Even the ones you already know? give to you something a wine-tasting to helps that talk about, you explore a great Cabernet. and to form real connections Because when you break out of your routine, give you something to talk about, over the experiences you’re sharing. laugh about and remember for a lifetime. you actually have time to talk, to listen, These are experiences that over the experiences you’re sharing. and to form real connections laugh about and remember forExperiences a lifetime. give that let to you something you connect talk about,with Just think of that great long weekend over the experiences you’re sharing. the people laugh aboutyou’re traveling with. and remember for a lifetime. you had in Miami. Experiences that let you connect And with the people you’ve met on your travels. Just think of that great long weekend Last year’s big family vacation. Experiences that let you connect with Or that once-in-a-lifetime trip the people you’re traveling with. Just think of that great long weekend to Bora Bora. the people you’re Experiences traveling like this with.you’ve earned. are honors you had in Miami. you had in Miami. And the people you’ve met on your It’s no coincidence that real bonds, travels. And the people HHonors you’ve are best met whenonshared. your travels. Last year’s big family vacation. Last year’s big family vacation. sometimes the deepest ones of all, Orexperiences A world of that once-in-a-lifetime worthyou’re sharing trip to Bora Bora. Experiences like this are honors you’ve earned. are formed when away from home. Or that once-in-a-lifetime trip to Bora Bora. Experiences like this are honors It’s no coincidence that real bonds, you’ve And HHonors earned. are best when shared. We believe in the value of a well-worn passport. And that’s why we honor you with exciting, It’s no coincidence that real bonds, sometimes the deepest ones ofAnd all, After all, isn’t travel the best way to get to know people? HHonors are best when shared. authentic and extraordinary experiences. Even the ones you already know? Everything from exploring the Great Wall are formed when you’re away from home. Because when you break out of your routine, to a wine-tasting that helps you explore a great Cabernet. sometimes the deepest ones of all, you actually have time to talk, to listen, These are experiences that and to form real connections give you something to talk about, are formed when you’re away from home. over the experiences you’re sharing. laugh about and remember for a lifetime. Experiences that let you connect with Just think of that great long weekend the people you’re traveling with. you had in Miami. And the people you’ve met on your travels. Last year’s big family vacation. Or that once-in-a-lifetime trip to Bora Bora. Experiences like this are honors you’ve earned. It’s no coincidence that real bonds, And HHonors are best when shared. sometimes the deepest ones of all, are formed when you’re away from home. 03.11.11 (4PM) Page 5
AD TYPES: HHONORS 2011 CAMPAIGN Brand Placement PROMOTIONAL PHOTO 1/2 2/3 PHOTO PHOTO COPY COPY 1/2 3/4 1/4 COPY 1/3 Experiences Worth Sharing (EWS) EWS Brand Campaign Single Page Ratio: EWS Promo Single Page Ratio: Brand Campaign Spread Ratio: 2/3 Photo, 1/3 COPY BLOCK 1/2 Photo, 1/2 COPY BLOCK 3/4 Photo, 1/4 COPY BLOCK 03.11.11 (4PM) Page 6
PAGE LAYOUT ELEMENTS: HIERARCHY OF ELEMENTS HHONORS BR AND C AMPAIGN HIERARCHY OF ELEMENTS THE HHONORS LOGO THE “WAVY LINES” TEXTURE 1 Communicaton collateral begins with the HHonors Hilton Worldwide logo. When choosing which HHonors logo to use, the first preference is the beveled logo mark. On lighter backgrounds, use the 4 Serving as a framework to house the elements is a warm grey background with a gradiated “Wavy Line” texture. The background is divided in two frames, one as a lighter warm grey, and the black HHonors Hilton Worldwide logo mark. Against darker backgrounds, use the reversed logo. the second “Panel” in a darker grey shade. The photography image appears over the lighter grey color and the blue “Passport” texture panel appears over the darker section. THE “PASSPORT” BLUE PANEL The blue panel serves as the background THE STAMP 5 of the headline, sub-head, body copy and call to action/URL. 2 The Hilton HHonors “Experiences Worth Sharing” Stamp is the next most important element required on all brand campaign materials. THE COPY The stamp appears either as a black (with 80% multiply transparency) or as a white mark (also with 80% transparency.) 7 Headline, sub-head, body copy and call to action/URL. The headline always works in concert with the photograpy to tell the story The stamp is rotated at -15° or +15° and provides a “Passport Stamp” of an experience worth sharing. The headline textured feel. Use the distressed version created as Line art (vector). always has one word or phrase that is large. The Never use a “clean line” vector version of the logo unless stamp is at a THE PHOTOGRAPHY large word or words should be engaging and very small size where logo is breaking up in readability. 6 The imagery of each communications is crucial to conveying an experience worth sharing. The photos should not look like should seem somehow curious with the photo. The hierarchy / order of importance of the they come from “stock” imagery. They should be genuine text is the following: (A) Headline, (B) URL, (C) and impactful. Images have a warm wash over them, slightly Subheadline and lastly, (D) Body Copy. desaturated, known as the “special sauce.” A THE HHONORS LOGO BRAND BAR 3 The Hilton HHonors Logo Brand Bar is comprised of 10 brands and appears across the bottom of all communications. The color of the brand bar is 80% black, and on rare occasions, as 100% black, depending on the application. The ten brands appear in the following order: Waldorf Astoria, Conrad, C Hilton, DoubleTree, Embassy Suites, Hilton Garden Inn, Hampton, Homewood Suites, Home2 and Hilton Grand Vacations. Do not reorder this list or manipulate the logos. D B 03.11.11 (4PM) Page 8
PAGE LAYOUT ELEMENTS: HHONORS HILTON WORLDWIDE LOGO The HHonors Hilton Worldwide horizontal The HHonors Hilton Worldwide Stacked The HHonors Hilton Worldwide horizontal logo has black & white, reverse, etc. versions. logo should be used in promotions. logo should be used in brand communications. The Logo mark must always show clearly and legibly, with enough contrast to be seen and not washed out. 03.11.11 (4PM) Page 9
PAGE LAYOUT ELEMENTS: THE HILTON HHONORS STAMP The Hilton HHonors stamp is an important page Positive Reversed element in the brand advertising. The majority of the Hilton HHonors stamp lays either over the image or the copy panel. To ensure legibility, do not place the stamp over an image area or body copy that makes it hard to read. Finally, do not alter the stamp in any way with added text, etc. NOTE: When choosing the Black or Reversed version of the stamp, keep in mind the legibility and readability of the stamp. Choose the one that has the best contrast. The Hilton HHonors stamp is tilted at 15° clockwise or counterclockwise to give a hand-stamped effect. The range of rotation degrees is as follows: Keep the rotation at a preferred Never display the logo at 0° As an alternative, rotate the stamp angle of 15° counter-clockwise. 15° clockwise as a secondary option. NOTE: Upon development of HHonors website redesign, a Hilton HHonors Society stamp will be introduced. 03.11.11 (4PM) Page 10
PAGE LAYOUT ELEMENTS: THE HILTON HHONORS STAMP INCORRECT USAGE While certain translations to the stamp are allowable Tagline length: based on the circumstances outlined on the previous The translation of the tagline must not extend beyond half of the original half position of the “Experiences worth sharing” tagline page, specific criteria must be met in order for the in the master English language version. If the tagline extends beyond the length of the English language master, the tagline translated stamps to be considered. compromises the integrity of the stamp artwork, and crowds the Hilton HHonors brand name. NOTE: As stated on previous page, all proposed Should the translated tagline not adhere to this standard, the stamp artwork should not include a tagline. translations must be presented to and approved by the Hilton HHonors Brand Marketing team. Master English Language Version - (STANDARD) Incorrect Tagline Version - (UNACCEPTABLE) Alternate Non-Tagline Version - (ACCEPTABLE OPTION) I N T E™ N A M , CA N ES T IS PA U T AT T, ER E P ER EDO MO , AU T A D Tagline cannot exceed the midpoint of the circle. URL treatment: The HHonors.com URL is a core element to the master English language stamp, and should be included wherever possible. However, any markets where the primary URL includes a “/destination” listing, the URL should not be included in the stamp artwork. As the specific URL will generally be presented in the body of the communication, the stamp should carry the original URL treatment. In any markets where this is not allowed, the URL should be removed from the stamp completely. Master English Language Version Incorrect URL Version Alternate Non-URL Version (ACCEPTABLE OPTION) 03.11.11 (4PM) Page 11
PAGE LAYOUT ELEMENTS: THE HILTON HHONORS STAMP TRANSLATIONS FOR NON-ENGLISH SPEAKING MARKETS The preferred stamp usage for all creative Master English Language Version Acceptable Translated Version materials is the master English language version. As the majority of the executional elements speak to the ‘Experiences worth sharing’ campaign idea, the master version of the stamp will be successful. However, it is known that there are markets where translating the content on the stamp would be recommended. This would be in markets where English is not commonly spoken or where advertising norms make it unusual not to translate. In these cases, alternate stamp versions would be allowable. LO R E M™ NOTE: All proposed translations must be presented to and approved by the Hilton HHonors Brand Marketing team at graphics@hilton.com PROPOSED MARKET RATIONALE LANGUAGE Andrew to fill in with text: Ehenduntium atet autectium quo quas ditenet, vidempossed ma apiti accustiatis rereicae BRAZIL Portuguese Translation would increase comprehension significantly omnimillo totatio que vendand andistio. Nam rem int rem aut que vercia veliti te vellacepere prae molorescil ea solorenem JAPAN English English would be understood and will help to increase global feeling of the brand quoditatis a nonse nos eume omnim de reris alique nonescid quat. TURKEY Turkish Translation would increase comprehension significantly Ditatissin por sit velitempor aut quam harionsequi audit quamus veliquis rae veriam quo core molorum incillu ptiur? CHINA Chinese Translation would increase comprehension significantly Suntur? Ulluptur, aboreiuntum voluptio beaque prae nessunt et, nimi, quunt ITALY Italian Translation would increase comprehension significantly laboresto torecatur sim dem quos et UAE English The recommendation would be to maintain English if the media plan targets ex-pats, but Arabic otherwise 03.11.11 (4PM) Page 12
PAGE LAYOUT ELEMENTS: HHONORS LOGO BRAND BAR NOTE: Within brand advertising, the Logo Brand Bar is 80% black. The Logo Brand Bar is configured either horizontally or vertically. When resizing the logo bar, do not adjust the spacing between the individual logos. Recreating, manipulating or reordering the brand bar is prohibited. 03.11.11 (4PM) Page 13
PAGE LAYOUT ELEMENTS: PHOTOGRAPHY STYLE The photography should capture a moment in a larger narrative. The images must always include people and cut through the sea of sameness. The people in our images should either be sharing an experience, or experience something they will want to talk about later. Color-wise, it should avoid and minimize bright colors, such as greens and reds. The color filter casts the image in a more muted, desaturated beige. Everything should have a warm tonality to it, to help the read be more sophisticated. NOTE: Brand communication images are not to be used in property. Specific imagery will be made available for property communications. Property images should also be treated with the color filter. 03.11.11 (4PM) Page 14
PAGE LAYOUT ELEMENTS: TYPOGRAPHY With the exception of the large word or words of the main headline, all copy is set in the FedraSans typeface. Both BentonSans and Fedra Sans typefaces can be purchased at this site: http://new.myfonts.com/fonts/typotheque/fedra-sans/ http://new.myfonts.com/fonts/fontbureau/benton-sans/ Large Headlines: BentonSans Bold BentonSans Bold (Large Headline) ABCDEFGHIJ12345 ALL CAPS For Numbers, use ALL CAPS Centered FedraSans Bold (Small Headline) Small Headlines: FedraSans Bold ABCDEFGHIJ12345 ALL CAPS For Numbers, use ALL CAPS Centered FedraSans Book (Body Copy) Subheadline: FedraSans Medium ABCDEFGHIJ ALL CAPS For Numbers, use the “FedraSans Medium SC” Left aligned FedraSans Book (Body Copy) Body copy: FedraSans Book ABCDEFGHIJ Upper / Lower sentence case Left aligned Numbers: FedraSans SC FedraSans BookSC (Numbers) The numbers (0123456789) must not fall below the baseline. 1234567890 Tabular Lining in InDesign should be activated. 03.11.11 (4PM) Page 15
PAGE LAYOUT ELEMENTS: TYPOGRAPHY CALL-OUTS Hampton Inn Manhattan—SoHo, New York Maintain empty “breathing” space for margins to help emphasize the large text of the headline. Smaller part of Headline: Fedra Sans Alt Pro Demi (ALL C APS) Size: 14 pts. Tracking: 110 Leading: 205 pts. PL A N VAC AT I O N S Color: 100% Black T H AT C A N’T BE CAP TU RED Emphasized portion of Headline: Benton Sans Bold (ALL C APS) Size: 50 pts. Tracking: 110 Leading: 56 pts. (almost double-spaced) Color: 70% Black IN POSTC ARDS. Maintain empty “breathing” space for margins to help emphasize the large text of the headline. HiLTO N HH O N O R S ™ T R A N S F O RM S YO U R P O iN T S Subheadline: iN TO MEM O R iE S YO U C A N ’ T HEL P B U T S H A RE. Fedra Sans Alt Pro Medium (ALL C APS) Size: 9 pts. Forget the usual souvenirs. From the Ham pton Inn Tracking: 100 Leading: 11 pts. M a n h a t t a n —S o H o t o t h e C o n r a d To k y o , y o u r Color: 100% Black H H o n o r s points can lead to an unforgettable stay in 82 countries around the world. And with more than 3 ,6 0 0 hotels from 1 0 distinc t brands, HHonors has Numbers: a hotel for e v e r y b u d g e t a n d a n y o c c a s i o n . S o Fedra Sans Book SC - the number must not go below j o i n H H o n o r s today and plan on memories that the baseline (such as seen in Fedra Sans Book). will outshine any postcard, T-shirt or decorative spoon you may collect along the way. Body Copy: Fedra Sans Alt Pro Book • Enroll at HHonors.com • Size: 9 pts. Tracking: 100 Leading Range: 11 pts. Color: 100% Black ©2011 Hilton HHonors Worldwide Call-to-Action: Fedra Sans Bold Size: 9 pts. Tracking: 40 Color: 100% Black Legal: Fedra Sans Alt Pro Size: 6.25 pts. Tracking: 40 Color: 80% Black 03.11.11 (4PM) Page 16
PAGE LAYOUT ELEMENTS: BRAND HEADLINE CONSTRUCTION Headlines Sub-Headlines A portion of every headline is written in an ALL CAPS larger Benton Sans typeface. This larger [subhead explanation paragraph to go after headline explanation on headline pg] portion could be just one word, a few words or a phrase. The larger-sized word or words should Throughout all ads, subheads are used to do the “heavy lifting.” They can change from ad to ad always seem incongruous, arresting, or in some way curious or unexpected next to the image. depending on the messaging being pushed in each ad. For example; “ WOR K WOR K WOR K ” next to a woman reclining.) Reading the entire headline should provide a twist and complete the story so that the words and [Brand ad subhead call out] picture together tell an “Experience Worth Sharing.” Subheads should contain direct and specific messaging. WORK For example: [Promo ad subhead call out] WORK Subheads include specific offer details and do the “heavy lifting” of the ads. WORK O N Y O U R TA N. In this example, the word “TAN” would never appear in the larger font because, juxtaposed to a woman tanning, it is too expected. The larger words should be arresting and catch your eye, but extremely negative words must be avoided. For example, these headlines are too negative: Never fail to have a good time . GRIEVE T H E END OF AN OT H ER PERFECT DAY. 03.11.11 (4PM) Page 17
PAGE LAYOUT ELEMENTS: RETOUCHED TEXTURE ART FROM S&B FOR FINAL PRODUCTION PURPOSES Reference the demo video file “Hilton_TexturePanel_intro.mov” for step-by-step instructions on building the specific Photoshop layer file for the textured backgrounds of the EWS layouts. This tutorial video is available on the Hilton HHonors Creative Toolkit for download and review, located online at: hhonorscreativetoolkit.com “HILTON_Template-05b_Panel-side.psb” (Vertical Blue Panel) Screenshots of demo video: “Hilton_TexturePanel_intro.mov” (Photoshop Demo) “HILTON_Template-05b_Panel-below.psb” (Horizontal Blue Panel) 03.11.11 (4PM) Page 18
PAGE LAYOUT ELEMENTS: BACKGROUND COLOR PALETTE The following color specifications are an approximation of a gradient. Again, note that these numbers are provided to help achieve the desired color “range” of tans and blues for the background and Blue Panel sections. Since the Blue Panel itself is technically a gradient and not a solid color, no one color will be exact. Darker Background Color Copy Panel Color (Range) DARKER TAN SECTION LIGHTER BLUE DARKER BLUE CMYK: 13, 13, 20, 0 CMYK: 24, 12, 15, 0 CMYK: 80, 49, 30, 10 RGB: 2 20, 212, 199 RGB: 193, 206, 207 RGB: 60, 109, 138 HEX: DCD4C 7 HEX: C 1CECF HEX: 3C6D8A Background Color TAN Copy Panel Color (Range) CMYK: 7, 7, 11, 0 BLUE RGB: 234, 231, 2 22 HEX: EAE7DE GREY CMYK: 40, 30, 30, 10 RGB: 145, 150, 152 HEX: 919698 03.11.11 (4PM) Page 19
BRAND ADS: PAGE LAYOUT CONSTRUCTION 03.11.11 (4PM) Page 20
BRAND AD – SPREAD OVERVIEW WAT C H I N G TELEVISION H A SN’ T E V EN C R O S S E D T H E I R M I N D S. TR ANSFORM POINTS INTO MEMORIES YO U C A N ’ T H E L P B U T S H A R E. Use your HHonors points to show your family a whole new world. HHonors members can use their points at over 3,600 hotels in 81 different countries. And with our ten distinctively different hotel brands, HHonors points earned at the Hampton Hotels can be redeemed anywhere from the Waldorf Astoria to the Hilton, Bora Bora. And you won’t find anything that exciting on television. • Enroll at HHonors.com • Grand Wailea, The Waldorf Astoria Collection, Maui, Hawaii 03.11.11 (4PM) Page 21
BRAND AD – SPREAD BACKGROUND LAYERS + LOGO BRAND BAR The background of the ad is textured and features a wavy line pattern over a beige paper texture. The background is always divided into two, slightly different colored sections. One section is lighter, which is the area where the image appears. The darker section sets apart The background of the ad is full-bleed. another panel. This is where the headline, subheadline, body copy and call to action go. The Logo Brand Bar is located underneath the photo on the left. The Logo Brand The HHonors logo is located at the bottom right corner, Bar is also always under the HHonors logo, which is in a primar y location. to the right of the Logo Brand Bar. Use the black HHonors logo. 03.11.11 (4PM) Page 22
BRAND AD – SPREAD PHOTOGRAPH + HEADLINE PANEL The image is inset with a Above the textured background drop shadow underneath is another “panel” with a blue hue the image area. tinted background which has a drop shadow. This panel has a InDesign Settings: slight “burned” in effect which Drop Shadow: Inner Shadow: Inner Glow: darkens closer to the edge. This Multiply: K 64% Multiply: K 75% Multiply: K 75% Distance: .08” Distance: .0972” Technique: softer helps the headline and copy to Angle: 90% x offset: 0 Angle: 0% x offset: -.0972 Source: edge size: .75” stand out. y offset: .08” y offset: .0” choke: 15% size: .125” size: .5” A slight white glow circle is The edge area of the located here. The white glow is image is slightly “burned” located under the larger typeface to give it more contrast of the headline. against the textured paper background. NOTE: The glow is subtle, using a 65% Overlay layer effect. The image is full color. The image has a desaturated wash feeling aka “Special Sauce.” See Photography Style for more examples. 03.11.11 (4PM) Page 23
BRAND AD – SPREAD HEADLINE + TYPOGRAPHY For the construction of Headlines, see page X in the Page Elements: Typography + Brand Headline section. WAT C H I N G The prominent section of the headline is Benton Sans Bold in ALL C APS. (Except for the headline, all other type is Fedra Sans.) TELEVISION Typographic details are provided in page X. The smaller section of the H A SN’ T E V EN headline is in Fedra Sans Bold in ALL C APS. Typographic details are provided in page X. C R O S S E D T H E I R M I N D S. The subheadline is also in ALL C APS and in Fedra Sans Bold. A single TR ANSFORM POINTS INTO MEMORIES point, 100k hairline is located on YO U C A N ’ T H E L P B U T S H A R E. the top and below the subheadline. The width of the hairline extends to Use your HHonors points to show your family a whole the lfet and right of the copy block. new world. HHonors members can use their points at over 3,600 hotels in 81 different countries. And with our The body copy is in sentence case ten distinctively different hotel brands, HHonors points (not ALL C AP). Fedra Sans Book. earned at the Hampton Hotels can be redeemed anywhere from the Waldorf Astoria to the Hilton, Bora Bora. And you won’t find anything that exciting on television. A single point, 100k hairline is • Enroll at HHonors.com • located below the body copy. The Hilton HHonors stamp is slightly tilted to give the effect of having been hand-stamped. See page X for more details regarding stamp usage. Grand Wailea, The Waldorf Astoria Collection, Maui, Hawaii The call to action appears below the type panel and has a bullet before and after the copy. Fedra Sans Bold. The URL does not need a “www.” The geographical location of a Hilton worldwide brand is listed in The position of the call to action is either reverse (against a dark background - as shown above) or as justified as right-aligned. black over a light background. Fedra Sans book. The listing should follow this convention: “Hotel Name, City, State, Countr y” (except USA). The photo is always tied to a Hilton worldwide brand property. Location of image: Fedra Sans Alt Pro Book Size range: 8 pt. Tracking range: 50 Color: Reversed or black 03.11.11 (4PM) Page 24
BRAND AD – SINGLE PAGE OVERVIEW OF LAYOUT MASTER LAYOUT - SINGLE PAGE Grand Wailea, The Waldorf Astoria Collection, Maui, Hawaii OVERVIEW OF LAYOUT The Hilton HHonors stamp is slightly tilted to give the effect of having been hand-stamped. See page X for more details regarding Stamp usage. Hilton HHonors is never used as a possessive. For example, one would never write, “HHonors’ points are redeemable for vacations around the world.” When referencing our 10 distinct brands in the Hilton Worldwide For the construction of portfolio, always use “our 10 distinct Headlines, see page X in the brands,” not “the 10 distinct brands.” Typography / Headline section. The prominent section of the headline is Benton Sans Bold in The subheadline is also in ALL C APS ALL C APS. (Except for the headline, and in Fedra Sans Bold. A single WATCH IN G all other type is Fedra Sans.) Font TR ANSFORM POINTS INTO MEMORIES point, 100k hairline is located on details are provided in page X. YO U C A N ’ T H E L P B U T S H A R E. the top and belwo the subheadline. TELEVISION Use your Hilton HHonors™ points to show your family a whole new world. HHonors members can use their points at over 3,600 Numbers have tabular lining: hotels in 81 different countries. And with our ten distinctively Fedra Sans Book SC - the number The smaller section of the different hotel brands, HHonors points earned at the Hampton must not go below the baseline (such H A SN’ T E V EN as seen in Fedra Sans Book). headline is in Fedra Sans Demi Hotels can be redeemed anywhere from the Waldorf Astoria in ALL C APS. Font details are C R O S S E D T H E I R M I N D S. to the Hilton, Bora Bora. And you won’t find anything that The body copy is left-justified in sentence provided in page X. exciting on television. case (not ALL C AP). Fedra Sans book. A single point, 100k hairline is • Enroll at HHonors.com • The Call-to-Action appears below located below the body copy. the Type Panel and has a bullet before and after the copy. The URL The height of the lines align to the does not need a “www.” The position top and bottom of the copy block, of the Call-to-Action is justified as which includes the subheadline and right-aligned. body copy. 03.11.11 (4PM) Page 25
OUT OF HOME 03.11.11 (4PM) Page 26
OUT OF HOME OVERVIEW For Out of Home, please keep in mind while writing copy to use shorter headlines for a quick read instead of a long read. The copy should be simple and not verbose. Shorter headlines that are an “easy get” work best in outdoor spaces. For example, “WORK WORK WORK on your tan” works well in an outdoor space because it’s short and you understand the line right away. Longer headlines that require you to think just a little bit more are best to use in spaces where people will have more time to absorb the information. For example, “No view compares to the POWER of a glance” works best in print because it takes just a little bit longer to process. Also, please note that the duo tone background has been removed to a single tone background instead of the duo-tone background. The second, darker tone has been removed in order for the Logo Brand Bar to be enlarged to fill the space below. 03.11.11 (4PM) Page 27
OUT OF HOME VERTICAL BLUE PANEL - OVERVIEW Airport Translight Subway Posters Billboard H AV E YOUR BE S T ROUND E V ER, TA K E M O R E P H O T O S THE BEST WHATEVER WORK SOUVENIR WORK T H AT SCRE AM iS THE TiME YOU SPEND TOGETHER . YOUR SCORE. WORK VA C AT i O N . HiLTON HHONOR S ™ TR ANSFORMS HiLTON HHONOR S ™ TR ANSFORMS HiLTON HHONOR S ™ TR ANSFORMS YOUR P OiNT S YOUR P OiNT S iNTO MEMORiE S YOUR P OiNT S iNTO MEMORiE S iNTO MEMORiE S YOU C AN ’ T HELP BU T SH ARE. O N YO U R TA N. ©2011 Hilton HHonors Worldwide YOU C AN ’ T HELP BU T SH ARE. YOU C AN ’ T HELP BUT SH ARE. • Enroll at HHonors.com • • Enroll at HHonors.com • • Enroll at HHonors.com • • Enroll at HHonors.com • ©2011 Hilton HHonors Worldwide ©2011 Hilton HHonors Worldwide PHOTO COPY PHOTO COPY PHOTO COPY Experiences Worth Sharing (EWS) OOH Vertical Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. Experiences Worth Sharing (EWS) Experiences Worth Sharing (EWS) OOH Vertical Blue Panel OOH Vertical Blue Panel Photo is always occupies 50% or more space in OOH layout. Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 28
OUT OF HOME VERTICAL BLUE PANEL - SUBWAY POSTERS Subway Posters TA K E M O R E P H O T O S THE BEST T H AT SOUVENIR SCRE AM iS THE TiME YOU SPEND TOGETHER . VA C AT i O N . HiLTON HHONOR S ™ TR ANSFORMS HiLTON HHONOR S ™ TR ANSFORMS YOUR P OiNT S iNTO MEMORiE S YOUR P OiNT S iNTO MEMORiE S YOU C AN ’ T HELP BUT SH ARE. YOU C AN ’ T HELP BU T SH ARE. • Enroll at HHonors.com • • Enroll at HHonors.com • ©2011 Hilton HHonors Worldwide ©2011 Hilton HHonors Worldwide PHOTO COPY Experiences Worth Sharing (EWS) OOH Vertical Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 29
OUT OF HOME VERTICAL BLUE PANEL - AIRPORT TRANSLIGHT Airport Translight H AV E YOUR BE S T ROUND E V ER, WHATEVER YOUR SCORE. HiLTON HHONOR S ™ TR ANSFORMS YOUR P O iNT S iNTO MEMORiE S YOU C AN ’ T HELP BU T SH ARE. ©2011 Hilton HHonors Worldwide • Enroll at HHonors.com • PHOTO COPY Experiences Worth Sharing (EWS) OOH Vertical Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 30
OUT OF HOME VERTICAL BLUE PANEL - BILLBOARD Billboard WORK WORK WORK O N YO U R TA N. • Enroll at HHonors.com • PHOTO COPY Experiences Worth Sharing (EWS) OOH Vertical Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 31
OUT OF HOME HORIZONTAL BLUE PANEL - OVERVIEW Mass Transit Posters Wallscape Bus Shelter + Escalator Posters i CEL A N D i C M U D E X F O L i AT E S , A N D G E T S R iD O F P L A N V A C AT i O N S T H AT C A N’T B E P L A N V A C AT i O N S T H AT C A N’T B E CAP TU RED CAP TURED ORDINARY VA C AT i O N S O N CO N TA C T. ©2011 Hilton HHonors Worldwide iN POSTC ARDS. iN POSTC ARDS. ©2011 Hilton HHonors Worldwide ©2011 Hilton HHonors Worldwide H i LTO N H H O N O R S ™ T R A N S F O R M S YO U R P O i N T S H i LTO N H H O N O R S ™ T R A N S F O R M S YO U R P O i N T S • Enroll at HHonors.com • i N TO M E M O R i E S YO U C A N ’ T H E L P B U T S H A R E. i N TO M E M O R i E S YO U C A N ’ T H E L P B U T S H A R E. • Enroll at HHonors.com • • Enroll at HHonors.com • PHOTO PHOTO PHOTO COPY COPY COPY EWS Brand Campaign EWS Brand Campaign EWS Brand Campaign Horizontal Blue Panel Horizontal Blue Panel Horizontal Blue Panel Photo is always occupies 50% or more space in OOH layout. Photo is always occupies 50% or more space in OOH layout. Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. The Copy Block is always 50% or less of OOH layouts. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 32
OUT OF HOME HORIZONTAL BLUE PANEL - MASS TRANSIT Mass Transit Posters P L A N V A C AT i O N S T H AT C A N’T B E CAP TU RED PHOTO iN POSTC ARDS. ©2011 Hilton HHonors Worldwide H i LTO N H H O N O R S ™ T R A N S F O R M S YO U R P O i N T S i N TO M E M O R i E S YO U C A N ’ T H E L P B U T S H A R E. • Enroll at HHonors.com • COPY EWS Brand Campaign Horizontal Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 33
OUT OF HOME HORIZONTAL BLUE PANEL - BUILDING ART Building Art P L A N V A C AT i O N S T H AT C A N’T B E CAP TURED iN POSTC ARDS. ©2011 Hilton HHonors Worldwide PHOTO • Enroll at HHonors.com • COPY EWS Brand Campaign Horizontal Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 34
OUT OF HOME HORIZONTAL BLUE PANEL - BUS SHELTER, ESCALATOR POSTERS Bus Shelter + Escalator Posters i CEL A N D i C M U D E X F O L i AT E S , A N D G E T S R iD O F ORDINARY VA C AT i O N S O N CO N TA C T. PHOTO ©2011 Hilton HHonors Worldwide H i LTO N H H O N O R S ™ T R A N S F O R M S YO U R P O i N T S i N TO M E M O R i E S YO U C A N ’ T H E L P B U T S H A R E. • Enroll at HHonors.com • COPY EWS Brand Campaign Horizontal Blue Panel Photo is always occupies 50% or more space in OOH layout. The Copy Block is always 50% or less of OOH layouts. 03.11.11 (4PM) Page 35
PRINTED MATERIALS 03.11.11 (4PM) Page 36
PRINT COLLATERAL: HORIZONTAL BLUE PANEL PHOTO INFO PHOTO MAIL PHOTO COPY PHOTO COPY COPY EWS Brand Campaign EWS Brand Campaign EWS Brand Campaign EWS Brand Campaign Direct Mail Outside: Direct Mail Inside: Single Full Page Newspaper: Half Page Newspaper HORIZONTAL BLUE PANEL HORIZONTAL BLUE PANEL HORIZONTAL BLUE PANEL HORIZONTAL BLUE PANEL 1/3 INFO, 1/3 MAIL, 1/3 PHOTO Photo is always occupies 50% or more space in print layouts. Photo is always occupies 50% or more space in print layouts. Photo is always occupies 50% or more space in print layouts. The Copy Block is always 50% or less of print layouts. The Copy Block is always 50% or less of print layouts. The Copy Block is always 50% or less of print layouts. Grand Wailea, The Waldorf Astoria Collection, Maui, Hawaii Let your Gold status take you somewhere new. HHonors Account#: 987654321 As a loyal AAdvantage member, Temporary PIN: 1234 you’ve earned instant Hilton You can create your own username, password and PIN when you register. HHonors™ Gold status. Now you can enjoy more points, more miles and Re y k j av i k , I ce l an d more privileges like complimentary high-speed internet. Activate your new Gold status before XXX at HHonors.com/ievip. Mailed: XXXX 2010 Cell Quantity: 11,452 Cell Code: 09/SBAB Job #7522 Hilton HHonors 2010 International Acquitision DoubleTree by Hilton Resort Kos-Helona, Greece Paul Q. Sample Welcome to Hilton HHonors™ Gold status. USA Addison, TX 75001-9003 PO Box 9003 WAT C H I N G TR ANSFORM POINTS INTO MEMORIES Hampton Inn Manhattan - SoHo, New York YO U C A N ’ T H E L P B U T S H A R E. TELEVISION Use your Hilton HHonors™ points to show your family a whole new world. HHonors members can use their points at over 3,600 TR ANSFORM POINTS INTO MEMORIES ICEL A ND IC MUD E XFO L I AT E S HHonors™ Gold Privileges hotels in 81 different countries. And with our ten distinctively YO U C A N ’ T H E L P B U T S H A R E. Enjoy free room upgrades and 25% more different hotel brands, HHonors points earned at the Hampton Bonus Points. H A S N’ T E V EN AND GETS RID OF Use your Hilton HHonors™ points to show your family a whole make tHe otHer side Hotels can be redeemed anywhere from the Waldorf Astoria new world. HHonors members can use their points at over 3,600 Earn one free night. C R O S S E D T H E I R M I N D S. to the Hilton, Bora Bora. And you won’t find anything that ORDINARY hotels in 81 different countries. And with our ten distinctively of tHe world feel like After completing four qualifying stays by XXX, you’ll receive 25,000 Bonus Points, enough exciting on television. enjoy above for one free night. different hotel brands, HHonors points earned at the Hampton • Enroll at HHonors.com • av e r ag e h o m e. For reservations, visit HHonors.com. Please provide your HHonors and VAC AT I O N S O N CO N TAC T. Hotels can be redeemed anywhere from the Waldorf Astoria to the Hilton, Bora Bora. And you won’t find anything that tr avel. AAdvantage account numbers when exciting on television. making your reservations at any of our 10 distinct hotel brands. • Enroll at HHonors.com • Hilton Luxor Resort & Spa, Luxor, Egypt If you’re already a Hilton Honors member, please contact Hilton Reservations and Customer Care so your account can be updated to qualify you for this offer. Offer is valid for the recipient of the mail piece only and is non-transferable. You must activate your card at HHonors.com/ievip to obtain Gold status through March 31, 2012. Qualifying stays must be completed by September 30, 2010. “Double Points” means you will receive a bonus double the number of Base Points earned during a stay. Bonus Points earned do not count toward continued tier qualification. Room upgrades, free breakfast and other status benefits vary by hotel and are subject to availability. Hilton HHonors membership, earning of Points and Miles®, and redemption of points are subject to HHonors Terms and Conditions. British Airways Executive Club miles and rewards issued are subject to Executive Club terms and conditions. © 2010 Hilton Worldwide. DoubleTree by Hilton Resort Kos-Helona, Greece . 03.11.11 (4PM) Page 37
PRINT COLLATERAL: NEWSPAPER Grand Wailea, The Waldorf Astoria Collection, Maui, Hawaii HHonors logo is always White or Black on Newspaper. Reykjav ik, Iceland PHOTO WATC H I N G TR ANSFORM POINTS INTO MEMORIES YO U C A N ’ T H E L P B U T S H A R E. TELEVISION Use your Hilton HHonors™ points to show your family a whole new world. HHonors members can use their points at over 3,600 TR ANSFORM POINTS INTO MEMORIES hotels in 81 different countries. And with our ten distinctively ICEL A ND I C MUD E XFO L I AT E S YO U C A N ’ T H E L P B U T S H A R E. H A S N’ T E V EN different hotel brands, HHonors points earned at the Hampton Hotels can be redeemed anywhere from the Waldorf Astoria AND GETS RID OF Use your Hilton HHonors™ points to show your family a whole C R O S S E D T H E I R M I N D S. to the Hilton, Bora Bora. And you won’t find anything that new world. HHonors members can use their points at over 3,600 ORDINARY exciting on television. hotels in 81 different countries. And with our ten distinctively • Enroll at HHonors.com • different hotel brands, HHonors points earned at the Hampton PHOTO Hotels can be redeemed anywhere from the Waldorf Astoria to the Hilton, Bora Bora. And you won’t find anything that VAC AT I O N S O N CO N TAC T. exciting on television. • Enroll at HHonors.com • COPY EWS Brand Campaign EWS Brand Campaign Single Full Page Newspaper: Half Page Newspaper HORIZONTAL BLUE PANEL HORIZONTAL BLUE PANEL Photo is always occupies 50% or more space in print layouts. Photo is always occupies 50% or more space in print layouts. The Copy Block is always 50% or less of print layouts. The Copy Block is always 50% or less of print layouts. 03.11.11 (4PM) Page 38
PRINT COLLATERAL: POSTERS Depending how much heavy lifting our posters need to do, we can adjust the copy to be more functional. For example, if a poster is used as market entry piece, we can change the subhead to read, “Transform points into memories you can’t help but share with HHonors, Hilton Worldwide’s loyalty program.” P L A N V A C AT i O N S T H AT C A N’T B E CAP TU RED PHOTO iN POSTC ARDS. ©2011 Hilton HHonors Worldwide H i LTO N H H O N O R S ™ T R A N S F O R M S YO U R P O i N T S i N TO M E M O R i E S YO U C A N ’ T H E L P B U T S H A R E. COPY • Enroll at HHonors.com • EWS Brand Campaign Horizontal Blue Panel Photo is always occupies 50% or more space in print layouts. The Copy Block is always 50% or less of print layouts. 03.11.11 (4PM) Page 39
PRINT COLLATERAL: DIRECT MAIL Outside Inside INFO PHOTO MAIL PHOTO COPY EWS Brand Campaign EWS Brand Campaign Direct Mail Outside: Direct Mail Inside: HORIZONTAL BLUE PANEL HORIZONTAL BLUE PANEL 1/3 INFO, 1/3 MAIL, 1/3 PHOTO 2/3 PHOTO, 1/3 COPY Photo is always occupies 50% or more space in Direct Mail layouts. The Copy Block is always 50% or less in Direct Mail layouts. Outside Inside Let your Gold status take you somewhere new. HHonors Account#: 987654321 As a loyal AAdvantage member, Temporary PIN: 1234 you’ve earned instant Hilton You can create your own username, password and PIN when you register. HHonors™ Gold status. Now you can enjoy more points, more miles and more privileges like complimentary high-speed internet. Activate your new Gold status before XXX at HHonors.com/ievip. Mailed: XXXX 2010 Cell Quantity: 11,452 Cell Code: 09/SBAB Job #7522 Hilton HHonors 2010 International Acquitision DoubleTree by Hilton Resort Kos-Helona, Greece Paul Q. Sample Welcome to Hilton HHonors™ Gold status. USA Addison, TX 75001-9003 PO Box 9003 Hampton Inn Manhattan - SoHo, New York HHonors™ Gold Privileges Enjoy free room upgrades and 25% more Bonus Points. make tHe otHer side Earn one free night. of tHe world feel like After completing four qualifying stays by XXX, you’ll receive 25,000 Bonus Points, enough enjoy above for one free night. av e r ag e h o m e. For reservations, visit HHonors.com. Please provide your HHonors and tr avel. AAdvantage account numbers when making your reservations at any of our 10 distinct hotel brands. Hilton Luxor Resort & Spa, Luxor, Egypt If you’re already a Hilton Honors member, please contact Hilton Reservations and Customer Care so your account can be updated to qualify you for this offer. Offer is valid for the recipient of the mail piece only and is non-transferable. You must activate your card at HHonors.com/ievip to obtain Gold status through March 31, 2012. Qualifying stays must be completed by September 30, 2010. “Double Points” means you will receive a bonus double the number of Base Points earned during a stay. Bonus Points earned do not count toward continued tier qualification. Room upgrades, free breakfast and other status benefits vary by hotel and are subject to availability. Hilton HHonors membership, earning of Points and Miles®, and redemption of points are subject to HHonors Terms and Conditions. British Airways Executive Club miles and rewards issued are subject to Executive Club terms and conditions. © 2010 Hilton Worldwide. DoubleTree by Hilton Resort Kos-Helona, Greece . 03.11.11 (4PM) Page 40
PRINT COLLATERAL: BROCHURE Front Cover Inside Pages Back Cover PHOTO COPY PHOTO COPY COPY COPY EWS Brand Campaign Two Page Printed Handouts with more Copy: HORIZONTAL BLUE PANEL Photo is always occupies 50% or more space in Brochure layouts. The Copy Block is always 50% or less in Brochure layouts. Front Cover Inside Pages Back Cover To p Te n R e aso ns To Lov e H H o no Rs G o Ld. g o l d s tat u s i s 1. Free room upgrades YOUR 2. Free Wi-Fi 3. 25% more Bonus Points with GIF T every stay 4. Free breakfast for the next 5. Many ways to turn points into free stays five years. 6. eCheck-In, available 24 hours in advance Relax. Your hard work at [SCHOOL] Business School is about to pay 7. 100+ HHonors partners (car off with Hilton HHonors ™ Gold. rentals, credit cards, airlines, etc.) for even more points Now you can explore the world with the luxury of Gold treatment. 8. Special deals and alerts on your And with over 3,600 hotels in 82 favorite destinations countries, your elite HHonors status 9. More than 3,600 hotels in 82 can always make you feel at home. countries Hilton Oceanfront Resort, Hilton Head Island, South Carolina Whether you’re globetrotting for 10. 10 distinct brands to fit every a business conference or taking a budget, style and occasion luxurious holiday, you can expect e xchange your to find the perfect room while you receive extra points and special Register now at HHonors.com/XXX This exclusive offer is limited to [NUMBER] CASE STUDIES treatment. No hassles. No blackout students at [SCHOOL] and is non transferrable. dates. It’s the new gold standard, and it’s all yours. for tr avel guides. Hilton Garden Inn Kutahya, Turkey Offer is only valid for the recipient of this mail piece from the [SCHOOL] class of 2011 and is not transferable. Activate online according to the instructions above by June 30, 2011 and your new HHonors Gold status will be valid until March 31, 2016. To maintain Gold status beyond that date, HHonors member is subject to standard HHonors tier qualification requirements. Visit HHonors.com/terms for complete details. Hilton HHonorsTM membership, earning of Points & MilesTM, and redemption of points are subject to HHonors Terms and Conditions. ©2011 Hilton Worldwide. 03.11.11 (4PM) Page 41
PRESENTATION COLLATERAL KEYNOTE VERSION - “EXTERNAL” EVENT PRESENTATIONS This Keynote format is custom designed for dramatic, theatrical presentations. This version is to showcase the Hilton HHonors brand in a high-level, dynamic and “external” fashion, not intended for “internal,” smaller audiences. Title Slide Welcome Slide Intro Slides Headline + Photo Prominently displays the HHonors Features artwork in a Also feature artwork in a This layout has a headline and logo and HHonors Stamp, as well as watermarked, faded fashion. watermarked, faded fashion. a photo which is “masked” the venue and date of presentation. using a circle shape. WELCOME YOU A N I N C R E D I B LY H I LTON H OT E LS & R ESORTS STRONG A M E R I CAS POSITION 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 5 VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D Information “Build” Slides VALUE OF HHONORS VALUE OF HHONORS VALUE OF HHONORS Large Fact / Figure Slide Uses “activated” gold bars Uses the artwork faded PROGRAM REFRESH PROGRAM REFRESH BRAND and “deactivated” blue bars behind the fact or figure to show a succession of PILLARS ENGAGING TEAM MEMBERS ENGAGING TEAM MEMBERS facts or figures or points. RE-IGNITE THE BRAND 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 Quote Slides VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D Should have the HHonors Stamp along with large white ‘‘ quotes. The quote should read $9b To be the favorite hospitality program clearly on a tan background. THE Title or Header Slides in the world – inspiring, enriching and VALUE OF Gold circles are used with liberating members to experience a HHONORS ’’ reversed type to separate limitless world of possibility. sections of the presentation. ANNUAL CONTRIBUTION TO THE HOTEL FOLIO A WORLD OF EXPERIENCES WORTH SHARING 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 VA LU E O F H H O N O RS P RO G RA M R EF R ES H EN GAG I N G T EA M M EM B ERS R E- I G N I T I N G T H E B RA N D VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D VA LU E O F H H O N O RS P RO G RA M R E F R ES H E N GAG I N G T E A M M E M B E RS R E- I G N I T I N G T H E B RA N D DIAMOND 7% HHONORS FOLIO: + $1B HHONOR 28% (IN BILLIONS) Chart Slides GOLD 11% EVERY DIAMOND $8.9 Use the alternate lighter tan SILVER 37% 18% GOLD $8.4 GUEST background when building $8.0 $7.9 Photo and Blue Circles graphs for contrast. 32% SILVER ENGAGING Can be used for greater BLUE 45% TEAM MEMBERS impact while emphasizing 22% BLUE a key headline. 2007 2008 2009 2010 HHONORS MEMBERS HHONORS FOLIO 2011 Hilton Worldwide Confidential & Proprietary Source: December 2009 HHonors Marketing and Financial Performance Report 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary 2011 Hilton Worldwide Confidential & Proprietary Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 Thursday, February 3, 2011 03.11.11 (4PM) Page 42
PRESENTATION COLLATERAL POWERPOINT - DAY-TO-DAY “INTERNAL” PRESENTATIONS This PowerPoint format is the template that is designed for day-to-day, functional and information-heavy presentation needs. Title Slide Over view Slide Quote Slides Facts Slide Displays the HHonors logo, HHonors Features artwork in a Shows quotes with highlights using Again uses gold color as Stamp, Logo Brand Bar as well as the watermarked, faded fashion. the gold color for emphasis. a secondar y palette to venue and date of presentation. emphasize important facts. What We’ll Cover Today The Value of HHonors to Hilton Worldwide The Value of HHonors • The Value of Hilton HHonors Contributes 8.7 billion in hotel folio annually “Customer loyalty programs, like Hilton HHonors, Top 3 Driver of Hotel Selection • HHonors Refresh HILTON HHONORS are one of the top three reasons travelers choose BUILDING FROM STRENGTH • Team Member Engagement hotels along with price and quality. HHonors is Deliver 43% of total occupancy not only the leading guest loyalty program in the August 15, 2011 • Re-igniting the Global Brand Image • Timing industry; it continues to play a significant role in our company’s future.” 9.2 million active members – Chris Nassetta, President and CEO Drives loyalty and higher share of wallet $350 million reimbursed for reward redemption stays 2 3 4 © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary HHonors members generate over $8.5B in folio annually Loyalty Programs drive hotel selection HHonors Drives Higher Share of Wallet Video of Gold and Diamond Tiered Members Non-elite members Elite members Chart Slides Need to highlight that Attributes * Ranking Attribute in Top 3 Chart Title Attributes * Ranking Attribute in Top 3 Chart Title 80 74 Video Slide Uses a range of colors to Uses the artwork faded Gold/Diamonds account * * for 40% of HHonors portfolio, * * e.g., they spend more * * 60 60 denote separate items. behind the fact or figure * * 51 * * Enrollment 41 * * 40 doubles * * share Insert Video * * * * 20 18 (International mix) * * 10 * * * % of members ranking attribute in * % of members ranking attribute in +8 +23 +10 +9 +14 0 * top 3 for hotel selection * top 3 for hotel selection Non-Member Non-Primary Member Primary Non Elite (Blue) Primary Low Elite (Silver) Primary Middle (Gold) Primary High Elite (Diamond) * * * * * * Guest loyalty programs like HHonors drive hotel selection, with members ranking Increasing affiliation with HHonors drives higher share of travel wallet. their program as one of their top 3 considerations in choosing a hotel. Frequent travelers are most loyal to the first guest-loyalty program they join. HHonors members generate over $8.5 billion in folio annually. Elite members rank their guest-loyalty program as even more important than price, Gold and Diamond members drive almost 50% of total HHonors business. location and on-site amenities in choosing a hotel. 5 Source: BCG US Loyalty Program Survey 6 Source: BCG US HHonors Branding Survey (January 2010) 7 8 © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary HHonors Sustained Tremendous Growth in 2010 HHonors Business Objectives HHonors Brand Mission Active Members: +500,000 HHonors Folio: +$0.8 Billion Millions Billions 1 To be the favorite hospitality program 2 Global in the world – inspiring, enriching and HHONORS REFRESH Best-in-Class liberating members to experience a HHonors Nights: +7 Million 2+ Stayers: +400,000 limitless world of possibilities. Millions Millions 3 Loyalty Program 4 Source: HHonors KPI reports 9 10 12 © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary HHonors Refresh 2011 Goals HHonors Refresh 2011 Goals The Hilton HHonors Check-in HHonors Sustained Tremendous Growth in 2010 Launches February 2011 As a complement to the ‘HHonor Every Guest’ Initiative, HHonors is unveiling the ‘Hilton HHonors Check-In’. Active Members: +500,000 HHonors Folio: +$0.8 Billion Table Slides During January 2011, each hotel will receive a new Hilton HHonors sign and Enrollment Brochures to continue to drive awareness, recognition and consistency. Millions Billions Alternate rows with two Goals Initiatives Goals Initiatives tones for contrast. Drive engagement with HHonors Honor Every Guest Drive engagement with HHonors Honor Every Guest Expand Member reward options New room reward products Expand Member reward options New room reward products HHonors Nights: +7 Million 2+ Stayers: +400,000 Tell the HHonors brand story New world-class advertising and promotions Tell the HHonors brand story New world-class advertising and promotions Millions Millions Tell the HHonors brand story New world-class advertising and promotions Tell the HHonors brand story New world-class advertising and promotions Modular Front Desk Signage Enrollment Brochure 13 14 15 Source: HHonors KPI reports 16 © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary © 2010 Hilton Worldwide Confidential & Proprietary 03.11.11 (4PM) Page 43
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