Health care made simple - JPMorgan Chase 2020 annual enrollment - Aetna
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Call out. Contact information,
call X-XXX-XXX-XXXX
or visit www.aetna.com
Health care made simple
JPMorgan Chase 2020 annual enrollment
Healthy happens here
At Aetna, we take care of the whole you — mind, body and spirit. No matter where you are on your
path to better health, we provide programs and opportunities to help you feel and be your best.
Discover a total approach to your health, including:
• Concierge services to answer your questions and help you make health care decisions
• Dedicated care advocate team offering personal attention for your chronic condition
• Aetna Health℠ app to find care, check costs and access your information on the go
• 24/7 tools and programs to connect you to what you need when you need it
• Behavioral health support for your emotional well-being, wherever you are on your journey
In your community
You may have heard that CVS Health® recently
acquired Aetna. Together we believe that healthy
communities lead to a healthier world. That’s
why we recently committed $100 million to our
Building Healthier Communities project to enhance
access to care and improve public health.
Aetna is the brand name used for products
and services provided by one or more of
the Aetna group of subsidiary companies,
including Aetna Life Insurance Company
and its affiliates (Aetna).
Health plan perks
Your health plan isn’t just about paying claims. It’s also about helping you achieve your health goals.
Find care Stay healthy
Network providers 24/7 nurse support
Easily find doctors, labs, urgent care centers, hospitals and more Do you have a health question? With the Informed Health® Line,*
at aetna-jpmc.com. Or use the Aetna Health app to find care, you can speak with a registered nurse about things like a certain
check costs and access your information on the go. health condition or an upcoming test or procedure.
Neighborhood well-being services A healthy start for your baby
Convenient care and services from Aetna and CVS MinuteClinic®, From managing pregnancy symptoms to quitting smoking, the
the walk-in medical clinic inside select CVS Pharmacy ® locations. free Aetna Maternity Support program gives you extra support
to enjoy a healthy pregnancy right from the start.
High-performing facilities
You’ll have access to a special network of health care facilities: Personal attention for your chronic condition
With the Aetna In Touch Care℠ program, you can work with an
• Institutes of Excellence™ for transplants, infertility and more
Aetna nurse or use helpful online resources. We can help you stay
• Institutes of Quality® for bariatric, heart and spine surgeries, healthy, manage your conditions and achieve your goals with an
and knee and hip replacements individualized action plan.
• National Medical Excellence Program® for rare diseases and
Cancer support center
heart surgery for children
Managing your health can be a bigger task than you ever expected.
This new online center is full of tips and tools to help you. It covers
Virtual visits 24/7/365 everything from routine screenings to information and resources
for cancer patients and their families.
Connect with a licensed doctor by web, phone
or mobile app for less than $5. Teladoc® doctors Your personal advocate
can treat many conditions, like cold and flu If you or a family member has a special need such as autism
symptoms, allergies, sprains and strains. spectrum disorder, behavioral health issues or hearing impairment,
you’ll be able to work with a single advocate you can call as often
Visit teladoc.com/aetna or call 1-855-TELADOC as you need.
(1-855-835-2362).
* While only your doctor can diagnose, prescribe or give medical
advice, the Informed Health Line nurses can provide information
on more than 5,000 health topics. Contact your doctor first with
any questions or concerns regarding your health care needs.
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Health care made simple
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With personal support, a big choice of providers and 24/7 tools, we’re here to serve you and help simplify
your health care experiences.
See if your doctors are in the network
With our large network, there’s a very good chance you’ll find your doctors.
InteriorTo subhead
find out, go to aetna-jpmc.com and click “Find a provider.”
The Aetna® network includes:1
1.2 million 700,000+ 5,700+
health care providers primary care providers hospitals
and specialists
And if you choose the Aetna Dental DMO® plan, you’ll have access to over 300,000
Questions?
network providers nationwide. To see if your current dentist is in our network, visit
aetna-jpmc.com under the Integrated dental plan tab. Call your Aetna Concierge at
1-800-468-1266 (TTY: 711),
Monday through Friday,
8 AM to 8 PM local time.
You may be able to continue your treatment Or visit aetna-jpmc.com.
Are you receiving ongoing treatment from a provider who is not in the Aetna Throughout the year, your
network? You may qualify for transition-of-care benefits. If approved, you concierge can also help you:
may continue seeing the provider and receive in-network benefits. • Locate providers
Here are some situations that may qualify for transition of care: • Understand your benefits
• Chemotherapy or • Organ transplants • Recent major surgery • P
lan for upcoming
radiation therapy • Pregnancy • Terminal illness treatments
To learn more, starting in November, visit aetna-jpmc.com or call your Aetna Concierge • Use your online tools
at 1-800-468-1266 (TTY: 711). • Schedule appointments
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including
Aetna Life Insurance Company and its affiliates (Aetna).
1Your tax-free accounts
Medical Reimbursement Account (MRA)
Your plan comes with an MRA. When you complete certain wellness
activities, you’ll earn tax-free money in your MRA to help you pay
for eligible health care expenses.
Two spending accounts
You can also sign up for one or both of these spending accounts
that you contribute to and spend tax free:
• Health Care Spending Account (HCSA) to pay for eligible
health care expenses.
• Dependent Care Spending Account (DCSA) to pay for eligible
day care expenses. Anytime, anywhere
Manage your accounts through PayFlex ®
Stay on top of your benefits with the Aetna Health app:
You’ll manage your MRA, HCSA and/or DCSA through PayFlex,
• Pull up your member ID card
an Aetna company. To get to your dashboard, just log in to your
Aetna website and look for the PayFlex link. From there you can: • Search for providers
• View your balance
• Find nearby walk-in clinics
and urgent care centers
• File a claim
• Get cost estimates
• Access your funds before you get care
How to use your funds • Pay claims
During annual enrollment, you can elect one of two ways to access
• View benefits
your account(s) — autopay or debit card.
• Track spending and
• Autopay: You pay upfront and get paid back automatically from check balances
your account.
• Get recommended
• PayFlex Card® debit card: Use your card to pay from your account. health actions based
on your profile
You can download the Aetna
Health app from your app
store or text “AETNA” to
90156 for a link.Interior headline
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Annual enrollment is October 15 to November 1, 2019
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如欲使用免費語言服務，請致電 1-800-468-1266 。(Chinese)
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1
Aetna Facts. aetna.com/about-us/aetna-facts-and-subsidiaries/aetna-facts.html. Accessed August 2019.
call X-XXX-XXX-XXXX
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Health benefits and health insurance plans contain exclusions and limitations.or Notwww.aetna.com.
visit all health services are covered. See plan documents for a
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complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and are
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Aetna complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
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