Guide to University Mail Services - Bath

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Guide to University Mail Services - Bath
Guide to University
  Mail Services

This document provides an overview of the Mail Services available at the University of Bath,
    covering opening hours, contact details and information on the advice and services
        available. A Frequently Asked Questions section is included in Section 10.

    Any suggestions for improvements or additional information to be included would be
                 welcomed - please contact the Mail Services Manager.

                                             1
Guide to University Mail Services - Bath
CONTENTS                                              Pages

 1. Contact Details/Opening Hours/Site Locations        4
    1.1 Locations
    1.2 Opening Hours
    1.3 Contact Details

 2. Deliveries & Collections                           5-6
    2.1 Staff at the Main Claverton Campus
    2.1.2 Other University Sites
    2.2 University of Bath Student Information
    2.3 Vague mail or mail received in error

 3. Internal Mail                                       6
    3.1 Internal Mail (definition)
    3.2 How to address internal mail

 4. External Mail                                      7-8
    4.1 External Mail (definition)
    4.2 Collecting & internal charging
    4.3 Postage dimensions & a tip to save money
    4.4 Airmail

 5. Tracked & Confirmed Delivery Products (UK)         8-10
    5.1 What to consider
    5.2 Special Delivery (Guaranteed by 09:00)
    5.3 Special Delivery (Guaranteed by 13:00)
    5.4 Royal Mail Signed For
    5.5 Tracking your items

 6. Tracked & Confirmed Delivery Products
    (International)                                    10-12
    6.1 International signed
    6.2 International tracked
    6.3 International tracked & signed
    6.4 Key points about tracking and signature services

 7. Customs                                             12
                               2
7.1   Customs Forms (CN22 & CN23)
   7.2   Customs Declaration

 8. Courier Services                                                  13
    8.1 DHL
    8.2 Information required for a DHL Shipment

 9. Business Replies & Freepost Services                        13 – 14

   9.1 Setting up a Business Reply (Royal Mail URL)
   9.2 Information required by Mail Room to set up
        Business Reply or Freepost Services

10. Dangerous Goods                                              14 - 15

11. Frequently Asked Questions                                    15-16

   11.1 What size & weight can my Special Delivery Guaranteed item be?

   11.2 Can I send a Special Delivery item overseas?

   11.3 Can I get a refund if my Special Delivery item is not delivered on
        time?

   11.4 If I want to send anything via DHL do I have to book it online
        myself?

   11.5 I will be sending large mail out to a lot of people – do I need to let
        you know?

   11.6 Do I require Airmail Stickers for Ireland?

                                     3
1.        MAIL SERVICES: LOCATIONS, CONTACT DETAILS AND OPENING
          HOURS

1.1       Locations

The University of Bath Mail Services team operate from two locations on the main campus:

          In Wessex House Room 2.33 there is a Mail Room which receives & processes all
          Royal Mail products for staff and students. Courier deliveries for staff are also
          accepted here. Student items that are too large for student mail boxes or require a
          signature are transferred to the Student Parcel Office for processing & collection.
         In Eastwood Lodge (opposite the Bale Haus) there is a purpose built Student Parcel
          Room providing a service for students living on the Claverton Down Campus.
          Student parcels and items requiring a signature are received and processed here
          and made available for students to collect.

1.2       Opening Hours

Mail Room                              08:00 - 17:00 Monday to Friday, all year
(WH2.33)

                                 The hours vary depending on whether it is term time
                                                  or vacation time
                                   TERM TIME                       VACATION TIME

Student Parcel           09:00 – 18:30 Monday to Friday     09:00 – 17:00 Monday to Friday
Room
(Eastwood Lodge)         10:00 – 12:15 Saturdays

1.3       Contact Details

There is a Supervisor in each location:

Mail Room Supervisor                          David Spanswick x5748
                                              D.R.Spanswick@bath.ac.uk

Student Parcel Room Supervisor                Steve Varley - x4626
                                              S.Varley@bath.ac.uk

Mail Services staff work across both locations and are managed by the

Mail Services Manager                         Jason Carpenter – x4971

                                              Mobile 07975554188
                                              J.Carpenter@bath.ac.uk.

If you need guidance on any mail matters the team would be happy to help - in the
first instance, please contact Jason with any queries, or with any comments on the
University’s Mail Services.

                                               4
2.     DELIVERIES & COLLECTIONS

2.1    STAFF

       2.1.1   MAIN CLAVERTON CAMPUS

       Mail is delivered to academic and professional services’ departments twice daily (AM
       & PM). This is generally between the hours of 09:45 & 11:00 in the morning, and
       between 14:45 & 16:00 in the afternoon.

       Mail is left in an agreed location in each department/Faculty/School/section. A list of
       current Delivery locations is shown in Appendix 1 (at the end of this document).
       Mail is normally collected from the same location.

       Mail Services’ team members generally rotate across different areas to ensure the
       whole team are familiar with each round and able to cover all departments.

       2.1.2   OTHER UNIVERSITY SITES

       Off campus collections and deliveries are made Monday-Friday, as follows:

              The Virgil Building 11:00 AM (approximate time) & 14:45

              Quarry House Medical Centre & Dentist AM & PM

              Holburne Museum – AM only

2.2    UNIVERSITY OF BATH STUDENT ACCOMMODATION

Main Campus:
Each accommodation kitchen group has a dedicated secure coded mail box. Student mail is
delivered to mail boxes once a day Monday to Friday - generally between the hours of 11:00
& 12:30.

Any items that are too large for the mailbox or require a signature will be processed in the
Student Parcel Office and made available for the student to collect (following notification by
e-mail). Students must bring the email reference number and their Library card to the Parcel
Room when they collect their item.

If a Mailbox has a fault please report it as soon as possible to the West Accommodation
Centre (accommodation@bath.ac.uk).

Further information regarding the location of student mailboxes can be found here:
http://www.bath.ac.uk/postal-services/student-mail/index.html

                                              5
Other sites:

Students living in University Accommodation in the City, receive their mail via a secure
designated mailbox, with parcels & letters requiring a signature made available for collection
at the Virgil Building in Manvers Street.

If a Mailbox has a fault please report this to the appropriate housekeeper or log a
maintenance request electronically on the RT Tracker system.

If you have a query regarding postal services for the University Accommodation in the City,
please speak to the appropriate housekeeper.

2.3    MISDIRECTED POST

Every effort will be made to deliver items of post received with a vague name or address.
However, should this prove unsuccessful, items will either be returned to sender, or
disposed of locally - whichever is most appropriate. Parcels with a vague address are held
for a minimum period of 28 days, letters with a vague address are generally returned without
delay.

If you/your department receives post in error, please clearly mark it ‘not
X [your] Department’ and either hand it to the Mail Services Assistant, or
                     put it in your internal post tray.

3.     INTERNAL POST

3.1     Internal post is mail that is delivered from one University of Bath Department/
building to another University of Bath Department/building and therefore does not require
any postage.

3.2   To ensure timely and accurate delivery of your internal mail, please ensure it is
addressed in the following format:

Name of Recipient
Department
Building

Please note that mail is only delivered and collected from the locations listed in Appendix 1
(p16).

                                              6
4.     EXTERNAL POST

4.1   External post is sent to a destination external to the University and will require
postage.

4.2    When your external mail is collected, the Mail Services Assistant notes a ‘speed dial’
number on the collected items. This short number is used to allocate postal charges to your
department and links to the Agresso account code your department has nominated. [You
can check that the correct Agresso code is being charged by contacting the Mail Services
Manager on x4971.]

     All external mail will be sent second class unless FIRST CLASS is
     clearly written in the top left hand corner of the envelope/package.

                                              7
4.3    Postage Dimensions

IMPORTANT:

Sending parcels is significantly more expensive, so if you can meet the
large letter dimensions please do so. A4 documents are regularly posted
in envelopes exceeding the large letter dimensions and charged as
small parcels, incurring avoidable expenditure to departments/the
University (e.g. where an A4 document is in an envelope that exceeds
the Large Letter size, the price rises from 65p to £2.62 (second class)).

4.4      Airmail items should have a blue airmail sticker attached in the top left hand corner
of the item. Airmail stickers can be obtained from the Mail Room (WH2.33) or the Post
Office.

International mail in general is sent via the Royal Mail. DHL offer an alternative service for
larger items. There are different variables in terms of what is the best option (Royal
Mail/DHL) and we are always happy to advise you.

5.     TRACKED AND CONFIRMED DELIVERY PRODUCTS – UK ONLY

5.1    There are a range of different options available to track a product and/or to have it
signed for at its destination. As noted above, the Mail Services Team can advise you on the
most appropriate product for your needs. Factors to consider include:

                                                8
   how soon it needs to reach the recipient
         how precious/valuable the contents are
         how accessible the destination is (e.g. if it’s a remote village with limited road links)

5.2       Special Delivery Guaranteed by 9:00

If you need delivery guaranteed by 9am the next day then Special Delivery could be the
answer (but also see Section 8 below for courier information).

Special Delivery includes:

         End to end tracking (online or via your mobile)
         Signature on delivery
         Money back guarantee if your item doesn’t arrive on time
         Guaranteed Saturday delivery for an additional fee
         Compensation cover up to £50 for loss & damage
         Additional compensation available up to £2,500
         Send items up to 2kg (note: less weight than the 1pm delivery)
         Consequential loss cover up to a maximum of £10,000 (available for an additional
          fee)

5.3       Special Delivery Guaranteed by 13:00

If you need delivery guaranteed by 13:00 the next day then a less expensive Special
Delivery could be a better option. It includes:

         End to end tracking (online or via your mobile)
         Signature on delivery
         Money back guarantee if your item doesn’t arrive on time
         Guaranteed Saturday delivery for an additional fee
         Compensation cover up to £500 for loss and damage
         Additional compensation available up to £2500
         Ideal for sending valuable items
         Send items up to 10kg (note: heavier weight than the 9am delivery)
         Consequential loss cover up to a maximum of £10,000 (available for an additional
          fee).

5.4       Royal Mail Signed For

Items sent via this service go through the normal Royal Mail delivery system but they are
separated from the main mail so that they can be signed for at the destination. The speed of
delivery depends on whether you choose to send the item by 1st or 2nd Class post. It is not a
fully tracked service, so only confirmation of delivery can be provided.

1st Class
     Proof of delivery including a signature from the receiver
     Aim to deliver next working day, including Saturdays
     Confirm online or via your mobile when your item has been delivered (see above
          paragraph)
         Prices start at £1.90 for letters up to 100g
                                                   9
   Compensation cover up to £50. Excludes jewellery & money (coins, cash, postal
          orders, bonds & coupons or voucher exchanges for money, goods or services, which
          includes tickets).

2nd Class
     Proof of delivery including a signature from the receiver
     Delivery in two to three working days including Saturdays
     Confirm online or your mobile when your item has been delivered
     Prices start at £1.81 for letters up to 100g
     Compensation cover up to £50. Excludes jewellery & money (coins, cash, postal
       orders, bonds & coupons or voucher exchanges for money, goods or services, which
       includes tickets).

5.5       Tracking Items

Tracking your Special Delivery/RM Signed For mail:

             Via the online Track & Trace tool. All you need to do is enter your 13 digit
              reference number on Track your item now.
              Special Delivery Guaranteed provides a signature on delivery. Use the Track
              & Trace tool to view an image of the signature taken when your mail arrives.
              It’s simple to use and provides reassurance that it has reached the correct
              person.

More information on proof of delivery for all Royal Mail products can be found here:
https://personal.help.royalmail.com/app/answers/detail/a_id/5226

6.        TRACKED AND CONFIRMED DELIVERY PRODUCTS – INTERNATIONAL

If you are sending items outside the UK that need to be tracked and signed for, the Royal
Mail offer ‘International Tracked & Signed’ services (see below, Section 8, for other courier
options).

There are three Royal Mail options available:

                                                10
6.1 International Signed (purple label – see above)

         The item will be tracked until it leaves the UK. A signature* is obtained when it
         reaches its final destination and confirmation of delivery is available online.
         Track your item now.

         The link below will allow you to see further tracking information from the country the
         item is being delivered in.

         http://www.royalmail.com/personal/international-delivery/international-tracked-
         signed/its/delivery-partners

6.2 International Tracked (orange label – see above)

         The item is tracked at five points after despatch and is therefore suitable for sending
         important or valuable goods. Confirmation of delivery is available online. Track your
         item now. Please note that a signature is not obtained with this service.

         The link below will allow you to see further tracking information from the destination
         country:

         http://www.royalmail.com/personal/international-delivery/international-tracked-
         signed/its/delivery-partners

6.3 International Tracked and Signed (green label – see above)

         Tracked & signed is a combination service offering full end to end tracking &
         signature* on delivery. Confirmation of delivery is available online.
         Track your item now.

         http://www.royalmail.com/personal/international-delivery/international-tracked-
         signed/its/delivery-partners

* Please note that although a signature is taken on delivery for items sent using International Signed, and
International Tracked & Signed, Royal Mail do not provide a copy of the signature as part of the service.

6.4 Key points:

Speed
All our tracking and signature services aim to deliver to Europe within 3-5 working days* and worldwide within 5-7
working days.
*Tracking and Signature services to Ireland, France, Germany, Spain, Italy, Netherlands, Switzerland, Belgium,
Sweden, Austria and Luxembourg have a delivery aim of 3-4 working days.
Security
Tracking and Signature items are processed in a separate network while they’re in the UK. We provide proof of
posting and compensation up to £50 as standard with extra compensation up to £250 to protect valuable items
against loss or damage.
Please note there are limits in relation to compensation for cash and mobile telephones that are sent by post.
Find out more about compensation
Tracking coverage
                                                        11
The availability of our Tracking and Signature services depends on where your item is going.
See our list of destinations and their services
Where applicable, you’ll be able to track your item via our Track your item service.
Signature on delivery
A signature is taken on delivery for items sent using International Tracked & Signed and International Signed.
However, we do not provide a copy of the signature to you as part of the service and it is not available to view
online.
Please note formal identification may be captured in lieu of signature
PO Boxes
We recommend that our signature services (International Signed & International Tracked & Signed) are not
sent to PO Boxes as treatment of this mail varies from country to country where there is no one to sign for the
item. This excludes destinations in Africa or the Middle East, where PO Boxes are routinely manned to accept
mail and provide signature.
Telephone numbers
For all of our tracking and signature services we recommend the addressee's mobile telephone number is
included on the item to assist in delivery.

7. CUSTOMS REQUIREMENTS

Goods (Non Documents) sent outside the European Union (EU) must be accompanied by
the correct customs forms.

Under international postal agreements the sender must complete a customs
declaration (form CN22 or CN23 – see pdf links below) which must be fixed to the
package.

7.1 CN22 & CN23

CN22: All items with contents up to the value of £270 must have a signed and dated
customs declaration form CN22 attached to the front. The current CN22 forms are white
(an older green version expired in 2003).

CN23: Any item sent with a value in excess of £270 must have a fully
completed CN23 customs declaration form. This should be attached using a plastic wallet.

7.2 Customs Declaration Labels can be obtained from the Mail Room.

The declaration includes a description of the goods, the value, and whether they are gifts or
commercial items. Under customs law, the sender is legally responsible for the information
on the declaration. Therefore, it is in your own interest to ensure that the declaration is
completed accurately and in full. It also makes it easier for the destination country’s customs
service to process and reduces the likelihood of the item being returned to you.

We recommend you add your name and address to the top left hand corner of your package.
This will enable us to return your package to you in the event that an overseas customs
authority refuses it entry to their country.

Dependent on the contents and value, goods may be subject to customs charges and
fees which the recipient will be required to pay prior to the parcel being released. The
customs authorities in the destination country determine whether charges are due on
imported goods and the charging thresholds vary in each country. Royal Mail cannot advise
on what these charges are, but the relevant foreign embassy or the customs administration
of the overseas country should be able to assist with any customs related queries.
                                                        12
8.     COURIER SERVICES – UNIVERSITY DHL ACCOUNT

8.1 The Mail Services Team has a University DHL account which can be used to send items
on behalf of departments/Faculties/the School.

When sending items overseas DHL offers a competitive price which is generally quicker than
Royal Mail and is sometimes used as an alternative. E.g. items sent overseas via Royal Mail
can take between 3 to 5 days for European destinations and between five and seven days
for destinations further afield. However, DHL provide a service to get your shipment to its
destination by the end of the next possible working day. It is recommended that you contact
the Mail Room to discuss the options available to you.

It is also worth considering using DHL for medium parcels over 5kg as prices are generally
cheaper

8.2 If you would like to send an item via DHL the Mail Room staff can provide a quotation.
They can send you a form to complete the following details:

Contact (Recipient) Name/Address/Phone Number & Email address
Number of items to be sent
Dimensions (length, width & height in cm)
Weight (kg)
Contents
Value (Insurance required yes/no)
Project/Agresso Code (for internal charging)
Department contact
Special Requirements (time specified deliveries)

The Mail Room can provide a DHL quote on request & compare it to other providers to
ensure you get the best price & most appropriate service.

The Mail Room do not book DHL shipments for students. However, students using their own
DHL account for shipments can arrange for DHL to collect their items from the Mail Room.

A DHL request form is available on the Mail Services’ web pages
http://www.bath.ac.uk/postal-services

If you require your package to be collected by DHL on the same day, the item must be in the
Mail Room by 14:00 to ensure it can be processed before the cut off time for collection.

9.     BUSINESS REPLY AND FREEPOST SERVICES

9.1 The Mail Room does not have a licence for the Business Reply and Freepost services,
so departments that require them obtain independent licences to meet their needs. More
information about these services can be found here:
http://www.royalmail.com/corporate/marketing/mail-for-marketing/business-reply-freepost-standard

However, the Mail Room is the direct link and point of contact for Royal Mail and, therefore,
any licence renewals and invoices addressed to ‘the University of Bath’ are delivered to the

                                                13
Mail Room. If your department/Faculty/School has a Business Reply or Freepost
licence please provide the Mail Services Team with the details requested below so that
any correspondence can be passed to you promptly.

9.2 If you have a Business reply or Freepost licence please provide the following information
to the Mail Room:
     Licence Number
     Department
     Contact for licence held.

 10. DANGEROUS GOODS

The Mail Services team are happy to help so please don’t hesitate to contact the Mail
Services Manager or the Mail Services Supervisor for advice on the most appropriate
product for you. Often the team can make the arrangements on your behalf (e.g. via the
University’s DHL account) and it has a supply of the necessary labels for each service.

Dangerous Goods are articles or substances which are capable of posing a risk to health,
safety, property or the environment.
Dangerous goods are assigned to UN numbers and proper shipping names according to their
hazard classification and their composition.

Royal Mail
Existing regulations prohibit sending nearly all dangerous goods in the Mail, so it is
important we are posting safely.

Below is a table showing some of the restrictions on posting via the Royal Mail. Full details
can be found on the following link.
https://www.royalmail.com/sites/default/files/DangerousGoods_BusinessCustomerBooklet_J
uly2013_0.pdf..unpublished
           Product                  UK Destinations                   International
Aerosols for Toiletry or                    Yes                            No
Medical Purposes
All other aerosols.                         No                             No
Lithium Ion/Polymer                         No                             No
Batteries (When not sent
with or contained in
equipment)
Lithium Ion/Polymer                         Yes                            Yes
Batteries
(Contained in equipment)
Lithium metal/alloy (When                   No                             No
not sent with or contained in
equipment)
Lithium metal/alloy                         Yes                            No
(Contained in equipment)
Clinical & Medical Waste                    No                             No
Biological Substance                        Yes                            No
Category B (UN3373)
Corrosives                                  No                             No
                                              14
Dry Ice                                    No                               No
           Product                    UK Destinations                  International
Flammable Solids                           No                               No
Flammable Liquids                          No                               No
Explosives                                 No                               No
Gases                                      No                               No
Flammable Liquids                          No                               No
Environmental Waste                        No                               No
Infectious Substances &                    No                               No
Pathogens
Human & Animal Remains                       No                             No
Oxidising materials &                        No                             No
organic peroxides
           Product                    UK Destinations                  International
 Paints, Wood varnishes &                  No                               No
  enamels – solvent based
   Paints, Wood stains &                     Yes                            Yes
   enamels – water based
         Perishables                         Yes                            No
          Pesticides                         No                             No
    Poison, Toxic liquids,                   No                             No
       solids or gases
 Waste, Dirt, filth or refuse                No                             No

Shipping Dangerous Goods
The Mail Services team are able to ship some dangerous goods to both UK & International
destinations via DHL. If you need any advice regarding the shipment of dangerous goods
contact Jason.Carpenter@bath.ac.uk or adsdrs@bath.ac.uk

11.       FREQUENTLY ASKED QUESTIONS

11.1      What size & weight can my Special Delivery Guaranteed item be?

         Maximum weight limit for Special Delivery Guaranteed by 9am items is 2kg.
         Maximum weight limit for Special Delivery Guaranteed by 1pm items is 10kg.(Royal
          Mail will accept Special Delivery items up to 20kg but there is a 10kg limit when
          paying postage on a franking machine)
         While the Mail Room is unable to process Special Delivery Guaranteed items in
          excess of 10kg, you can send items up to 20kg at the Post Office but payment will be
          required at point of transaction
         Maximum dimensions for any Special Delivery item is 61 x 46 x 46cm.

11.2 Can I send a Special Delivery item overseas?

No, Special Deliveries cannot be sent overseas, Please refer to section 6 for International
confirmed & tracked products. You may also wish to consider DHL (section 8) alternatively,
contact the Mail Room and we will only be too happy to advise you.

                                               15
11.3   Can I get a refund if my Special Delivery item is not delivered on time?

Yes. Please keep your proof of posting receipt. If your item is not delivered on time Royal
Mail will refund your money providing you have proof of posting and claim within 14 days of
posting. If your item gets lost or damaged while it’s in Royal Mail’s care, you can make a
claim for compensation or consequential loss.

11.4   If I want to send anything via DHL do I have to book it online myself?

No, the Mail Room can send it for you. They just need the item and the information
requested below and can take care of everything else for you.

Contact (Recipient) Name/Address/Phone Number & Email address
Number of items to be sent
Dimensions (length, width & height in cm)
Weight (kg)
Contents
Value (Insurance required yes/no)
Project/Agresso Code (for internal charging)
Department contact
Special Requirements (time specified deliveries)

11.5 I will be sending large mail out to a lot of people – do I need to let you
know?

Letting the Mail Room know in advance that you have a large mail out is very helpful as it
allows us to ensure that the Mail Services Assistant brings a trolley to your location and that
we have sufficient staff available to process the mail promptly.

11.6    Do I require Airmail Stickers for Ireland?

Airmail stickers are only required for Southern Ireland. Northern Ireland is normally identified
by the BT Post code.

Jason Carpenter
Mail Services Manager
July 2019

                                               16
UNIVERSITY OF BATH MAIL SERVICES – STAFF DELIVERY LOCATIONS (as at 11/07/2019)                                             APPENDIX 1

  DP
COUNT   BUILDING                          ROOM/LOCATION             MAIL LEFT/COLLECTED FOR
   1    Barclays                                                    Barclays Bank
   2    Bio-Mechanics (ABS)                      1.303              Applied Bio Mechanics Suite
   3    Carpenter House                       Reception             Innovation Services
   4    Central Stores                        Reception             Central Stores
   5    Chaplaincy                             Hallway              Chaplaincy
   6    2 East                                   2.10               Electronic & Electrical Engineering
   7    2 East                                   3.10               Faculty of Engineering & Design/Integrated Environmental Management & Distance Learnin
   8    3 East                                   3.18               Economics/Social & Policy Science (Social signatures 3.17 / Economics signatures 4.19)
   9    4 East                                    2.9               Mechanical Engineering
  10    6 East                                    2.9               Architecture & Civil Engineering
  11    4 ES                                  Reception             BUCS
  12    East Accommodation Centre             Reception             Accommodation & Hospitality
  13    Estates Building                      Reception             Department of Estates
  14    East Building                             2.2               Development & Alumni Relations
  15    East Building                             2.1               School of Management
  16    Eastwood Lodge                           1.11               Academic Skills Centre
  17    Founders Hall                         Reception             Founders Hall
  18    Holburne Museum                       Reception             Holburne Museum
  19    Library                     Reception/Library/ITP Reception Security/Library/ITP
  20    Manvers Street / VIRGIL                   4.1               Finance/Omnibus/Payments/Purchasing Services
  21    Manvers Street / VIRGIL                  4.10               Credit Control (Collection Only)
  22    Manvers Street / VIRGIL                  4.12               Payroll
  23    Manvers Street / VIRGIL               Post Room             Careers
  24    Manvers Street / VIRGIL               Post Room             WPO
  25    Manvers Street / VIRGIL               Post Room             Student Development
  26    Manvers Street / VIRGIL               Post Room             Process & Agresso
  27    Manvers Street / VIRGIL               Reception             Institute of Coding.
  28    Norwood House                            2.13               StudentS Union

                                                                  17
UNIVERSITY OF BATH MAIL SERVICES – STAFF DELIVERY LOCATIONS (as at 11/07/2019)                                                    APPENDIX 1

  29   Quarry House                   Upper Reception                 Dental Surgery
  30   Quarry House                   Lower Reception                 Doctors Surgery
  31   Santander                         WH 2.24                      Santander
  32   1 South                             0.13                       Chemistry
  33   2 South                               0                        AHS
  34   2 South                             0.34                       Process Improvement
  35   3 South                             0.12                       South Store (Biology & Chemistry Packets)
  36   4 South                             0.08                       Biology
  37   5 South                           Counter                      Central Stores
  38   5 South                                                        British Bobsleigh & Skeleton (BBSA)
  39   Polden Office                      Reception                   AHS Polden Office
  40   University Post Office        Post Office Counter              University Post Office
  41   The Edge Building        Businss Operation Unit level 2        Institute of Contemporary & Interdisciplinary Arts (ICIA)
  42   The Sports Village                                             Pentathlon
  43   The Sports Village             Reception level 1               Sports Training Village
  44   1 West                              2.101                      Open University
  45   1 West                              3.16                       Faculty of Humanities & Social Sciences
  46   1 West                              4.118                      Department for Health (signautures 4.112)
  47   2 West                                                         Catering
  48   3 West                                2.3                      Physics
  49   3 West                                2.3                      Computer Science
  50   3 West                                2.11                     Microscopy & Analysis Suite (MAS)
  51   4 West                                2.1                      Student Services Centre
  52   4 West                                2.13                     Maths (Signatures 2.13)
  53   4 West                                2.6                      RDU (Delivery Only)
  54   4 West                             3.20/3.28                   Vice Chancellors Office
  55   4 West                                3.7                      University Secretaries (collect from 3.10)
  56   5 West                                3.41                     Pharmacy
  57   6 West                               0.15A                     BUCs (6West)
  58   8 West                                1.11                     Management/JTEP

                                                                 18
UNIVERSITY OF BATH MAIL SERVICES – STAFF DELIVERY LOCATIONS (as at 11/07/2019)                                 APPENDIX 1

  59   8 West                          1.35             Imaging, Design & Print Services
  60   9 West                          2.06             Chemical Engineering
  61   10 West                         4.02             International & Mobility Office
  62   10 West                         1.02             Psychology
  63   10 West                          3.5             Doctoral College
  64   10 WEST                         3.58             IPR ( Institute for Policy Research)
  65   Wessex House                     1.3             Security Office
  66   Wessex House                    2.12             Registry
  67   Wessex House                    2.18             Careers / WPO
  68   Wessex House                    3.22             Human Resources
  69   Wessex House                     3.3             RIS
  70   Wessex House                    3.34             Faculty of Science
  71   Wessex House                    3.38             Cashiers
  72   Wessex House                    3.44             Student Finance
  73   Wessex House                    3.50             Faculty of Science (Finance)
  74   Wessex House                    4.04             Corporate Communications/Digital Marketing & Communications
  75   Wessex House                    4.27             Institute for Mathematical Innovation ( I M I )
  76   Wessex House                     5.3             LTEO
  77   Wessex House                    5.13             PGT Admissions
  78   Wessex House                    6.15             Internal Audit
  79   Wessex House                    6.38             Admissions - UAO ( Gold Scholarship,Scholarship & Bursaries, Student Recruitment, UG Adm
  80   Wessex House                    6.33             LPO
  81   Wessex House                     6.8             Health (Wessex house)
  82   Wessex House                     7.7             Foreign Languages Centre
  83   Wessex House                    8.29             Student Immigration/ Equality & Diversity Team
  84   1 West North                     2.6             Politics & International Studies (POLIS)
  85   1 West North                    3.18             Education (signed items 3.7)
  86   West Operations Office        Reception          AHS

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