Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
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Introduction to Spraoi agus Spórt Spraoi agus Spórt is a not for profit, social enterprise company and a registered charity located in Carndonagh, Inishowen, County Donegal. From humble beginnings in 2010, the concept of a dedicated home for the Carndonagh Parent and Toddler Group has evolved into a sustainable social economy business that provides services for children, families and young people from across the Inishowen Peninsula. Officially registered as a company in 2014, we are now governed in a professional and voluntary capacity by a Board of Directors. Our organisation has evolved from a primarily family focused centre, to a vibrant social economy business. We now deliver more than 500 places per week across our wide range of programmes and services and have become one of the most prominent 3rd sector organisations in the peninsula. In 2016, we offered 59 different activities to individuals and families across the area. These ranged from breastfeeding support, to school of music, language and physical activity programmes. Our access to a wide range of individuals and families has created a responsibility to develop programmes and services that address prevalent community and social challenges. We remain committed to this. Spraoi agus Spórt is governed by a 5-member Board of Directors who provide strategic direction and oversight. As of May 2017, we operate with a full-time manager, 2 part-time programme coordinators and a part time administrator through the Community Services Programme (Pobal). We also have a part time administrator through Tús. In addition, we have developed a charity shop (Fadó) which creates employment for 4 part time workers through Tús and provides volunteering opportunities. Its income is used to support and sustain our core services. We also currently employ 60+ facilitators on a part-time basis during the school year and a further 45 facilitators and special needs assistants during the school holidays. As our core funding from the Community Services Programme reaches the end of its current lifespan we have taken the opportunity to reflect on our core services, our aims, objectives and outcomes, our governance structure and the key challenges facing the organisation over the next 3 years. This document therefore sets out the strategic plan for Spraoi agus Spórt for the period May 2017 – April 2020. 2
Our Purpose, Vision and Outcomes The purpose of Spraoi agus Spórt is to provide high quality services for families, children & young people of all abilities and adults that is inclusive, affordable, accessible and is aligned to the needs of local people. Our vision is: that those most in need have a brighter healthier future Spraoi agus Spórt is focused on delivering outcomes, therefore everything we do is centred on delivering on the following core, underpinning outcomes. Families across the Inishowen Isolation is reduced and physical & * Peninsula have increased * mental health is enhanced through opportunities and access to participation in social, educational services and recreational activities Parents are more confident and More people are participating in * healthier * cultural, musical, language and Children are safe, healthy, happy heritage activities * and can flourish regardless of Opportunities for social interaction ability or background * and skill development have increased To achieve these outcomes and deliver on our vision, our work is focused on 4 core thematic areas: Young Families, Teenagers, adult Charity Governance Children and and external Shop Disability Services services We focus on good This focuses on the governance by This includes, for This includes management and complying with the example, our delivering operation growth of Fadó as an requirements set breastfeeding group, transformation, couch income generator to down by: The Charity parent & toddler to 5k and a range of help subsidize and Regulatory Authority, services, baby adult classes as well sustain our core The Governance Code massage, afterschool as external services services. of Good Practice for services and our such as Foróige, Community, Voluntary disability club Carndonagh Camera and Charitable services. Club, & Carndonagh Organisations Brass Band. We consult widely on services and monitor performance regularly. 3
Informing the Strategic Plan Spraoi agus Spórt, in developing a new 3-year strategic plan, undertook a process of planning and review in February – March 2017. This included the distribution of a web based survey to existing and new users seeking feedback on the existing services and ideas on what the organisation should be focusing on. It also involved self-reflection from the Board of Directors and our staff team to explore the strengths, weaknesses, opportunities and threats. Finally, we considered some local, regional and national policies and strategies, as well as reviewing socio economic data about our area. The following pages present the key findings from this process, all of which have directly influenced and shaped our strategic direction. Community Consultation Questionnaire 764 families responded to the survey, most respondents came from Carndonagh (46%) but we received responses from 16 of the 19 towns in the Inishowen MD. We also received responses from Sligo, Dublin, California and London which represents those using the service during holidays. The key findings are presented below: 93% 84% of families are ‘very of those responding satisfied’ or ‘somewhat indicated that our satisfied’ with Spraoi agus service meets their Sport, only 1% provided a needs ‘extremely’ or Friendliness of staff, accessibility of negative response. ‘very’ well. staff and the quality of our sessions are 3 components of the organisation that families rated the highest. 92% of families told us that our service represents 86% of families ‘excellent’ or ‘above 96% of families would told us that we were ‘extremely’ or average’ in terms of its recommend our ‘very’ responsive to questions and value for money. service to others. concerns about our services. 43% sporting activity, community cookery school, book festival of families told us that a lack of confidence/motivation was the number for children and young people one barrier for local people accessing and the FabLab concept are services, access to transport (38%) was considered priorities for second. families over the next 3 years. 4
We have committed in this strategic plan to try and implement these services and areas of improvement over the next 3 years. In addition, we asked families to describe the impact or difference the services make to them individually, some of the statements provided include: Amazing service and it’s so much fun for me Spraoi has played a huge impact for and kids going to Spraoi agus Spórt it’s great myself and my children. to bring kids and adults together and the Attending the mother and baby and breast feeding group was a life saver for me toddler groups helped me after I had my children. Meeting and Spraoi agus Spórt is a fantastic facility, my talking to other mothers you don’t children get the opportunity to try lots of feel so isolated as it gets you out of activities for a reasonable price and some of the house and you meet these activities have developed into hobbies other parents experiencing the for example, basketball, gymnastics and knit- same as you. For my children’s ting. The staff at Spraoi are always development Spraoi has been willing to source activities that children or instrumental in helping develop parents are interested in for example, Nerf many qualities especially their Gun wars. The centre is a very social place social development. They have that allows children and young people to made lots of friends and it has meet up in a safe environment helped set them up for preschool and primary school Brilliant service.very reasonable. Childcare facility great for operation transformation and couch to 5k. Friendly and helpful staff.loads of choice for summer camps and if your activity is not available suggestions can be made 5
There are 347 comments highlighting impacts ranging from improved mental and physical well- being, reduced isolation and social improvement, enhanced confidence and self esteem as well as educational and skill development outcomes. We will continue to deliver existing portfolio of services and add new, demand based initiatives during the lifespan of this strategic plan. We asked respondents to provide ideas on services and activities we could possibly offer during the next 3 years. The image avoce presents the most common words that emerged from the 118 respones to this question. It is clear that gaps exist in relation to services for children with a disability as well as teenagers. In addition, there appears to be an appetite for activities and services such as computer and IT support, health and wellbeing services and stress reduction initiatives. There was also a considerable reference to cultural activities such as Irish language and traditional music activities, adult classes and services to address mental health concerns. A summary of the most popular priorities is presented below: * Sensory children outdoor play for * Adult classes * More advertising to make sure everyone is aware of * Cultural classes with services * Computers/IT and Digital conversational language provision and music * Make some of the services mobile and take them to * Healthy eating and healthy lifestyles * Literacy children provision for other areas * After-school clubs * Services for teenagers * Increase equipment available to toddlers * Services disability for children with a 6
Internal Strategic Review In addition to the community consultation process, Spraoi agus Spórt Board of Directors and staff team members completed a series of facilitated workshops to reflect on the strengths, weaknesses, opportunities and threats for the organisation (SWOT). The following presents the key findings from this process. STRENGTHS WEAKNESSES • Quality play facilities and equipment • Staff don’t have enough time and there’s • Breadth of services- Responsiveness to not enough staff new ideas/ services • Standards potentially slip • Board of directors – experienced and • Following up with people can’t happen as involved from outset lack of time • Affordable for families • With additional staff, categories could be • Strong reputation and unique service organised and coordinated better • Excellent governance • More financial support/ over reliance on • Accessible and inclusive, open door policy one-off grants • Financially sound and good system • Staff uniforms would add consistency of branding • Good relationship with board members and staff • Volunteers required • Positive relationship with agencies • Over reliant on some board members • Strong Brand • Disability funding unsecured • Large footfall developed, strong staff team • Reliance on CSP • Strong track record has developed • Victim of own success, expectations have risen locally • Lack of office and storage space-sensory garden/play space options • Marketing- linked to lack of capacity of staff • Funding opportunities missed 7
OPPORTUNITIES THREATS • Increase Board of Directors and add new • CSP funding withdrawn skills • Lack of funding • Respite provision with disability service, • Loss of service users considerable need and demand • New centre like ours is opened • Demand for services increasing • Potential continuity/dynamic shift if new staff • Potential to maximise charity shop if come on board managed and staffed appropriately • Displacement- consistent pricing work • Gaps in provision for teenagers in partnership • Opportunity to build on relationship with • New competitors (Pricing strategy) facilitators to introduce new services • Lease premises, potential to own • Potential in increased evening classes for • Accident on premises/ Bad PR Adults and Teenagers • Implications if prices were increased • Link in Wild Atlantic Way tourism product for visitors • Use facilitators a lot, need to ensure they are well managed • Improve website • Regular review of policies and procedures • Business from visitors required to ensure compliance • Franchise/ replicate in other parts of • Losing key staff or board members Donegal would be a big blow • Mobilise certain services in other parts of • Perception of location/ distance to travel Inishowen • Establish a FabLab • Book festival • Community Cookery School • Opportunity through other funding streams 8
Strategic Context To ensure that our work remains aligned to local need and considers the strategic context within which we work, we reviewed a range of local, regional and national policy documents as well as reviewing statistics relating to our local area. Our work over the next 3 years aligns closely to the following policy areas (not an exhaustive list): A Healthy Weight for Ireland: Obesity Action Plan 2016-2025 Better Outcomes Creative Ireland (Department Brighter Futures: 2017-2022 of Health) The National Policy Governments Framework for Legacy Programme Children & Young for Ireland People 2014-2020 Health Service Department for Executive: Children and Youth Progressing Affairs National Disability Services Youth Straategy for Children and 2015-2020 Young People Spraoi agus Spórt Healthy Ireland: A Donegal Local framework for Economic improved health Community Plan and wellbeing 2016-2022 2013-2025 Department for Arts, Heritage, Department for Regional, Rural and Education & Skills Gaeltacht Affairs: National Skills Action Plan for Strategy 2025 Rural Development 9
The Inishowen area faces a range of socio economic challenges, these influence the development and delivery of services in the area and Spraoi agus Spórt have considered how they impact individuals and families in developing our 3-year strategic plan: The following presents some of the key information about our catchment area: Census 2011 tells us that 35% of all families living in urban areas in County Donegal are headed by a lone parent. County Donegal is the fifth 4 (Carndonagh Clonmany, 15.4% of the population have most rurally dispersed county Manorcunningham and disability in County Donegal. in Ireland, ¼ of the total Bridge End) of the 18 4 of the 18 towns in population of Donegal live in settlements in Inishowen Inishowen recorded higher the Inishowen Peninsula rates above this average than average rates of people (approx. 25,000 people) (state average 18.4%). with a disability. 8 of the 18 towns in the Inishowen MA recorded above average rates for unemployment At 9%, Donegal has the 42% of the population living (more than 29% highest % in Ireland of in rural towns in County unemployed). National mothers with no formal Donegal were not average is 7.7% currently. education or primary participating in the labour education only (state is 4.8%) force. The reasons for non-participation in the labour force were mainly due to persons being retired (37%), being students (26%), looking after the home or family (23%) or unable to Donegal’s unemployment work due to sickness or rate increased from 12.9% in disability (14%). In 5 of the 18 2006 to 26.2% in 2011. towns in Inishowen, which Donegal had the highest In County Donegal, male were Carndonagh, unemployment rate for any unemployment rates Clonmany, Fahan, county in the State followed increased from 14.4% in Greencastle and Moville, the by Longford @ 24.7% and 2006 to 31.4% in 2011. The fe- figure rises above 42%. Wexford @ 24%. male unemployment rate in- creased from 10.8% in 2006 Youth unemployment is also an issue in to 19% in 2011. Both County Donegal in 2011, where 32% of the unemployment rates are population in the labour force aged be- higher than the rates for tween 16 and 35 years of age were males and females in the unemployed compared to 23% in the State @ 22% and 15% State. respectively. 10
Donegal has had the highest ranking of persons with ’no formal or primary education’ in 2006 and again in 2011 @ In relation to educational 24.9% Donegal has the 2nd highest attainment in Donegal, The next highest was number and rate (per 1000) Monaghan on 20.8% of births by mothers aged 24.9% 10-17 in Ireland as well as a considerably lower % (42.9) finished with ‘no formal or primary education’ compared of children breastfed than the to 15.2% in the State. state (57.2%) 18.5 % finished with ‘a lower secondary education’ compared to 16.6% in the State. Inishowen is within the FLAG 17.3% North boundary, 60% of the of person in County Donegal ED’s in this area are within finished their education with the top 20% most deprived upper secondary compared areas in Ireland, whilst 30% to 20% in the State. of these areas are amongst the top 10% most deprived in 16.6% Ireland had attained a technical/ vocational qualification, an advanced certificate/ completed apprenticeship and higher certificate compared to 18.8% in the State. 18.2% had attained a third level degree or higher compared to 24.6% in the State. 11
Our Strategic Plan Having considered the findings from our consultation process, strategic review and examined the wider strategic context within which we are likely to operate over the next 3 years. We have developed 4 overarching strategic objectives, each with multiple critical actions that will guide our work: Strategic Objective 1: To increase the number of staff at Spraoi agus Spórt from 2.5 FTE to 5 FTE to enable the organisation to continue to meet the growing demand for existing services and facilitate the implementation of new services Action Responsibility Timeframe To submit a funding proposal to Pobal’s Community Board of March Services Programme to increase the number of staff Directors 2017 members To identify alternative sources of funding to facilitate Board of Ongoing employment of additional staff (Plan B) option Directors 12
Strategic Objective 2: To address the needs of children, families and the wider Ini- showen community through the delivery of high quality, needs led services Action Responsibility Timeframe To continue to deliver a minimum of 59 different activities Manager and Annually per annum with on average 500 places per week Staff team To source funding to establish the first FabLab Digital Board of By April Centre initiative in Donegal Directors 2020 To establish a community cookery school, Board of By Sept Directors 2018 To pilot a Children’s Book Festival Board of By Sept Directors 2018 To work collaboratively with local organisations to Manager and By May facilitate enhanced provision for teenagers in Carndonagh, Staff team 2019 focusing on social and recreational services To proactively source funds to enhance the provision of Board of By May services for children with a disability from across the Directors 2018 Inishowen Peninsula (both fundraising and public funding), and addressing a significant gap in provision Manager and ongoing Staff team To restructure and realign staffing to reflect the core Board of By January thematic areas of work and streamline staff responsibilities Directors 2018 to enhance quality standards and efficiency Manager To provide part time, sessional employment opportunities Manager and Ongoing for a minimum of 70 facilitators, offering a minimum of 30 Staff team hours per week To increase footfall at our services from 26,094 in 2016 to Board of By April 39,567 in 2020 Directors 2020 Manager and staff team 13
Strategic Objective 3: To increase trading income, enhance the sustainability, professionalism and governance of Spraoi agus Spórt as a social economy business Action Responsibility Timeframe To increase the number of board members from 5 to 8, Board of By Sept increasing the skills and capacity of the organisation to Directors 2018 implement sustainable measures To implement an annual monitoring and review of the Board of April 2018 board and operational management of Spraoi agus Spórt Directors and annually To increase trading income from its levels in 2016/2017 by Manager and By Sept 25% by 2019/2020 through increased focus on charity shop Staff team 2018 and introduction of new services To introduce and purchase branded staff uniforms and to Board of By Sept enhance visibility and awareness Directors 2019 To implement an annual marketing plan to ensure Board of By information is available to individuals and families across Directors September the Inishowen Peninsula to enable access to services. This 2017 and should include: Manager and annually • Revision to existing website to reflect new strategic plan Staff team • Input into local media outlets • Review of social media use To produce an annual report highlighting key outputs and Board of By January outcomes including case studies and programme detail Directors 2018 and and distribute widely via website, social media and email annually Manager To enhance the existing charity shop by securing funding Board of By March for a full-time manager, facilitating greater income Directors 2020 generation that supports and subsidizes core activity To undertake an annual training needs analysis for both Board of Annually board of directors and staff and to commit to Directors implementing and attending relevant training to enhance the organisation and its services Manager and Staff team 14
Strategic Objective 4: To increase access to quality and fucntional physical spaces at Spraoi agus Spórt to improve services Action Responsibility Timeframe To explore the potential of developing an outdoor sensory play Board of By April space for Spraoi agus Spórt including: Directors 2020 • Identify potential sites and establish landownership • Enter initial discussions about lease/purchase • Produce architect drawings and costs • Source funds to enable capital development To source access to an appropriate kitchen facility to Board of By April enhance the delivery of cookery initiatives including the Directors 2019 community cookery school To develop enhanced office space and storage space Board of By April within the existing facilities as a means of enhancing Directors 2019 efficiency of classes and improving quality of administrative functions and processes Considering the above, to review the appropriateness of Board of By the existing premises to meet the needs of the Directors September organisation and its service users 2017 The strategic objectives and the actions presented will guide the work of Spraoi agus Spórt over the next 3 years. The actions presented are subject to ongoing review and once delivered/ful- filled, should be amended accordingly. New opportunities will undoubtedly emerge during the lifespan of this document and the organisation should continue to both proactively and reactively respond to emerging needs and opportunities. The decision to develop and implement new services and changes should be referenced against the organisations vision and out- comes. 15
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