Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Spraoi agus
   Spórt

Strategic Plan 2017-2020
Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Introduction to Spraoi agus Spórt
Spraoi agus Spórt is a not for profit, social enterprise company and a registered charity located
in Carndonagh, Inishowen, County Donegal. From humble beginnings in 2010, the concept of
a dedicated home for the Carndonagh Parent and
Toddler Group has evolved into a sustainable social
economy business that provides services for
children, families and young people from across
the Inishowen Peninsula. Officially registered as a
company in 2014, we are now governed in a
professional and voluntary capacity by a Board of
Directors.

Our organisation has evolved from a primarily
family focused centre, to a vibrant social economy
business. We now deliver more than 500 places per
week across our wide range of programmes and
services and have become one of the most
prominent 3rd sector organisations in the peninsula.
In 2016, we offered 59 different activities to
individuals and families across the area. These
ranged from breastfeeding support, to school of
music, language and physical activity programmes.
Our access to a wide range of individuals and families has created a responsibility to develop
programmes and services that address prevalent community and social challenges. We remain
committed to this.

Spraoi agus Spórt is governed by a 5-member Board of Directors who provide strategic direction
and oversight. As of May 2017, we operate with a full-time manager, 2 part-time programme
                                                coordinators and a part time administrator
                                                through the Community Services Programme
                                                (Pobal). We also have a part time administrator
                                                through Tús. In addition, we have developed
                                                a charity shop (Fadó) which creates
                                                employment for 4 part time workers through
                                                Tús and provides volunteering opportunities.
                                                Its income is used to support and sustain our
                                                core services. We also currently employ 60+
                                                facilitators on a part-time basis during the
                                                school year and a further 45 facilitators and
                                                special needs assistants during the school
                                                holidays.

As our core funding from the Community Services Programme reaches the end of its current
lifespan we have taken the opportunity to reflect on our core services, our aims, objectives and
outcomes, our governance structure and the key challenges facing the organisation over the next
3 years.

This document therefore sets out the strategic plan for Spraoi agus Spórt for the period May 2017 –
April 2020.

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Our Purpose, Vision and Outcomes
The purpose of Spraoi agus Spórt is to provide high quality services for families, children & young
people of all abilities and adults that is inclusive, affordable, accessible and is aligned to the needs
of local people. Our vision is:

          that those most in need have a
          brighter healthier future
Spraoi agus Spórt is focused on delivering outcomes, therefore everything we do is centred on
delivering on the following core, underpinning outcomes.

  Families across the Inishowen                        Isolation is reduced and physical &
* Peninsula have increased
                                                     * mental  health is enhanced through
  opportunities and access to                          participation in social, educational
  services                                             and recreational activities
  Parents are more confident and                       More people are participating in
* healthier                                          * cultural, musical, language and
  Children are safe, healthy, happy                    heritage activities
* and   can flourish regardless of                     Opportunities for social interaction
  ability or background
                                                     * and  skill development have
                                                       increased
To achieve these outcomes and deliver on our vision, our work is focused on 4 core thematic areas:

    Young Families,          Teenagers, adult                Charity                Governance
     Children and              and external                   Shop
   Disability Services           services                                   We focus on good
                                                      This focuses on the     governance by
   This includes, for           This includes          management and       complying with the
     example, our           delivering operation     growth of Fadó as an    requirements set
 breastfeeding group,      transformation, couch     income generator to down by: The Charity
   parent & toddler         to 5k and a range of      help subsidize and   Regulatory Authority,
    services, baby          adult classes as well      sustain our core   The Governance Code
 massage, afterschool        as external services           services.      of Good Practice for
   services and our           such as Foróige,                            Community, Voluntary
    disability club        Carndonagh Camera                                  and Charitable
       services.            Club, & Carndonagh                                 Organisations
                                 Brass Band.
                                                                               We consult widely on
                                                                                services and monitor
                                                                               performance regularly.

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Informing the Strategic Plan
Spraoi agus Spórt, in developing a new 3-year strategic plan, undertook a process of planning and
review in February – March 2017. This included the distribution of a web based survey to existing
and new users seeking feedback on the existing services and ideas on what the organisation
should be focusing on.

It also involved self-reflection from the Board of Directors and our staff team to explore the strengths,
weaknesses, opportunities and threats. Finally, we considered some local, regional and national
policies and strategies, as well as reviewing socio economic data about our area. The following
pages present the key findings from this process, all of which have directly influenced and shaped
our strategic direction.

Community Consultation Questionnaire
764 families responded to the survey, most respondents came from Carndonagh (46%) but we
received responses from 16 of the 19 towns in the Inishowen MD. We also received responses from
Sligo, Dublin, California and London which represents those using the service during holidays. The
key findings are presented below:

             93%                          84%
     of families are ‘very         of those responding
  satisfied’ or ‘somewhat            indicated that our
 satisfied’ with Spraoi agus        service meets their
 Sport, only 1% provided a         needs ‘extremely’ or         Friendliness of staff, accessibility of
     negative response.                  ‘very’ well.           staff and the quality of our sessions
                                                               are 3 components of the organisation
                                                                   that families rated the highest.
             92%
    of families told us that our
        service represents                                           86% of families
       ‘excellent’ or ‘above       96% of families would        told us that we were ‘extremely’ or
     average’ in terms of its        recommend our              ‘very’ responsive to questions and
         value for money.            service to others.            concerns about our services.

                    43%                                           sporting activity, community
                                                                  cookery school, book festival
     of families told us that a lack of
 confidence/motivation was the number                             for children and young people
  one barrier for local people accessing                          and the FabLab concept are
 services, access to transport (38%) was                          considered priorities for
                  second.                                         families over the next 3 years.

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
We have committed in this strategic plan to try and implement these services and areas of
improvement over the next 3 years. In addition, we asked families to describe the impact or
difference the services make to them individually, some of the statements provided include:

   Amazing service and it’s so much fun for me         Spraoi has played a huge impact for
   and kids going to Spraoi agus Spórt it’s great      myself and my children.
   to bring kids and adults together and the           Attending the mother and baby and
   breast feeding group was a life saver for me        toddler groups helped me
                                                       after I had my children. Meeting and
   Spraoi agus Spórt is a fantastic facility, my       talking to other mothers you don’t
   children get the opportunity to try lots of         feel so isolated as it gets you out of
   activities for a reasonable price and some of       the house and you meet
   these activities have developed into hobbies        other parents experiencing the
   for example, basketball, gymnastics and knit-       same as you. For my children’s
   ting. The staff at Spraoi are always                development Spraoi has been
   willing to source activities that children or       instrumental in helping develop
   parents are interested in for example, Nerf         many qualities especially their
   Gun wars. The centre is a very social place         social development. They have
   that allows children and young people to            made lots of friends and it has
   meet up in a safe environment                       helped set them up for preschool
                                                       and primary school

   Brilliant service.very reasonable.
   Childcare facility great for operation
   transformation and couch to 5k.
   Friendly and helpful staff.loads of choice
   for summer camps and if your activity is
   not available suggestions can be made

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
There are 347 comments highlighting impacts ranging from improved mental and physical well-
being, reduced isolation and social improvement, enhanced confidence and self esteem as well
as educational and skill development outcomes. We will continue to deliver existing portfolio of
services and add new, demand based initiatives during the lifespan of this strategic plan.

We asked respondents to provide ideas on services and activities we could possibly offer during
the next 3 years. The image avoce presents the most common words that emerged from the
118 respones to this question. It is clear that gaps exist in relation to services for children with a
disability as well as teenagers. In addition, there appears to be an appetite for activities and
services such as computer and IT support, health and wellbeing services and stress reduction
initiatives. There was also a considerable reference to cultural activities such as Irish language
and traditional music activities, adult classes and services to address mental health concerns. A
summary of the most popular priorities is presented below:

 * Sensory
   children
            outdoor play for
                                   * Adult classes                   * More  advertising to make
                                                                       sure everyone is aware of
                                   * Cultural classes with              services
 * Computers/IT and Digital          conversational language
   provision                           and music
                                                                     * Make some of the services
                                                                       mobile and take them to
 * Healthy  eating and
   healthy lifestyles              * Literacy
                                     children
                                              provision for             other areas

 *   After-school clubs
                                   *   Services for teenagers        * Increase equipment
                                                                       available to toddlers

                                                                     * Services
                                                                       disability
                                                                                  for children with a

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Internal Strategic Review
In addition to the community consultation process, Spraoi agus Spórt Board of Directors and staff
team members completed a series of facilitated workshops to reflect on the strengths,
weaknesses, opportunities and threats for the organisation (SWOT). The following presents the key
findings from this process.

 STRENGTHS                                        WEAKNESSES
 • Quality play facilities and equipment          • Staff don’t have enough time and there’s
 • Breadth of services- Responsiveness to           not enough staff
   new ideas/ services                            • Standards potentially slip
 • Board of directors – experienced and           • Following up with people can’t happen as
   involved from outset                             lack of time
 • Affordable for families                        • With additional staff, categories could be
 • Strong reputation and unique service             organised and coordinated better
 • Excellent governance                           • More financial support/ over reliance on
 • Accessible and inclusive, open door policy       one-off grants
 • Financially sound and good system              • Staff uniforms would add consistency of
                                                    branding
 • Good relationship with board members
   and staff                                      • Volunteers required
 • Positive relationship with agencies            • Over reliant on some board members
 • Strong Brand                                   • Disability funding unsecured
 • Large footfall developed, strong staff team    • Reliance on CSP
 • Strong track record has developed              • Victim of own success, expectations have
                                                    risen locally
                                                  • Lack of office and storage space-sensory
                                                    garden/play space options
                                                  • Marketing- linked to lack of capacity of staff
                                                  • Funding opportunities missed

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
OPPORTUNITIES                                   THREATS
    • Increase Board of Directors and add new       •   CSP funding withdrawn
      skills                                        •   Lack of funding
    • Respite provision with disability service,    •   Loss of service users
      considerable need and demand                  •   New centre like ours is opened
    • Demand for services increasing                •   Potential continuity/dynamic shift if new staff
    • Potential to maximise charity shop if             come on board
      managed and staffed appropriately             •   Displacement- consistent pricing work
    • Gaps in provision for teenagers                   in partnership
    • Opportunity to build on relationship with     •   New competitors (Pricing strategy)
      facilitators to introduce new services        •   Lease premises, potential to own
    • Potential in increased evening classes for    •   Accident on premises/ Bad PR
      Adults and Teenagers
                                                    •   Implications if prices were increased
    • Link in Wild Atlantic Way tourism product
      for visitors                                  •   Use facilitators a lot, need to ensure
                                                        they are well managed
    • Improve website
                                                    •   Regular review of policies and procedures
    • Business from visitors                            required to ensure compliance
    • Franchise/ replicate in other parts of        •   Losing key staff or board members
      Donegal                                           would be a big blow
    • Mobilise certain services in other parts of   •   Perception of location/ distance to travel
      Inishowen
    • Establish a FabLab
    • Book festival
    • Community Cookery School
    • Opportunity through other funding streams

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Spraoi agus Spórt Strategic Plan 2017-2020 - Spraoi agus Sport
Strategic Context
To ensure that our work remains aligned to local need and considers the strategic context within
which we work, we reviewed a range of local, regional and national policy documents as well as
reviewing statistics relating to our local area. Our work over the next 3 years aligns closely to the
following policy areas (not an exhaustive list):

                                            A Healthy
                                        Weight for Ireland:
                                        Obesity Action Plan
                                           2016-2025                     Better Outcomes
          Creative Ireland
                                          (Department                    Brighter Futures:
            2017-2022
                                            of Health)                  The National Policy
           Governments
                                                                          Framework for
        Legacy Programme
                                                                         Children & Young
            for Ireland
                                                                        People 2014-2020

  Health Service
                                                                                  Department for
    Executive:
                                                                                 Children and Youth
   Progressing
                                                                                  Affairs National
Disability Services
                                                                                  Youth Straategy
 for Children and
                                                                                     2015-2020
  Young People

                                        Spraoi agus
                                           Spórt
    Healthy Ireland: A
                                                                               Donegal Local
     framework for
                                                                                Economic
    improved health
                                                                              Community Plan
     and wellbeing
                                                                                2016-2022
       2013-2025

                           Department for
                           Arts, Heritage,                Department for
                         Regional, Rural and             Education & Skills
                          Gaeltacht Affairs:              National Skills
                           Action Plan for                Strategy 2025
                         Rural Development

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The Inishowen area faces a range of socio economic challenges, these influence the development
and delivery of services in the area and Spraoi agus Spórt have considered how they impact
individuals and families in developing our 3-year strategic plan: The following presents some of the
key information about our catchment area:

                                      Census 2011 tells us that
                                               35%
                                     of all families living in urban
                                    areas in County Donegal are
                                      headed by a lone parent.
  County Donegal is the fifth        4 (Carndonagh Clonmany,           15.4% of the population have
 most rurally dispersed county         Manorcunningham and             disability in County Donegal.
    in Ireland, ¼ of the total           Bridge End) of the 18              4 of the 18 towns in
 population of Donegal live in        settlements in Inishowen          Inishowen recorded higher
   the Inishowen Peninsula            rates above this average         than average rates of people
   (approx. 25,000 people)              (state average 18.4%).                with a disability.

                                            8 of the
                                           18 towns
                                         in the Inishowen MA
                                      recorded above average
                                       rates for unemployment            At 9%, Donegal has the
 42% of the population living               (more than 29%                highest % in Ireland of
     in rural towns in County           unemployed). National            mothers with no formal
         Donegal were not             average is 7.7% currently.          education or primary
   participating in the labour                                         education only (state is 4.8%)
      force. The reasons for
     non-participation in the
    labour force were mainly
 due to persons being retired
 (37%), being students (26%),
   looking after the home or
    family (23%) or unable to         Donegal’s unemployment
     work due to sickness or        rate increased from 12.9% in
 disability (14%). In 5 of the 18      2006 to 26.2% in 2011.
  towns in Inishowen, which           Donegal had the highest             In County Donegal, male
        were Carndonagh,             unemployment rate for any               unemployment rates
         Clonmany, Fahan,           county in the State followed           increased from 14.4% in
 Greencastle and Moville, the         by Longford @ 24.7% and          2006 to 31.4% in 2011. The fe-
     figure rises above 42%.               Wexford @ 24%.               male unemployment rate in-
                                                                        creased from 10.8% in 2006
                       Youth unemployment is also an issue in                 to 19% in 2011. Both
                      County Donegal in 2011, where 32% of the            unemployment rates are
                       population in the labour force aged be-             higher than the rates for
                         tween 16 and 35 years of age were               males and females in the
                        unemployed compared to 23% in the                   State @ 22% and 15%
                                        State.                                    respectively.

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Donegal has had the highest
                                  ranking of persons with
                                    ’no formal or primary
                                education’ in 2006 and again
                                          in 2011 @
  In relation to educational             24.9%                   Donegal has the 2nd highest
   attainment in Donegal,          The next highest was           number and rate (per 1000)
                                   Monaghan on 20.8%               of births by mothers aged
         24.9%                                                    10-17 in Ireland as well as a
                                                                  considerably lower % (42.9)
  finished with ‘no formal or
primary education’ compared                                      of children breastfed than the
     to 15.2% in the State.                                                state (57.2%)

         18.5 %
   finished with ‘a lower
   secondary education’
     compared to 16.6%
         in the State.
                                Inishowen is within the FLAG
          17.3%                  North boundary, 60% of the
of person in County Donegal       ED’s in this area are within
finished their education with    the top 20% most deprived
upper secondary compared         areas in Ireland, whilst 30%
     to 20% in the State.        of these areas are amongst
                                the top 10% most deprived in
         16.6%                               Ireland
  had attained a technical/
 vocational qualification, an
    advanced certificate/
 completed apprenticeship
    and higher certificate
  compared to 18.8% in the
            State.

         18.2%
 had attained a third level
degree or higher compared
   to 24.6% in the State.

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Our Strategic Plan
Having considered the findings from our consultation process, strategic review and examined the
wider strategic context within which we are likely to operate over the next 3 years. We have
developed 4 overarching strategic objectives, each with multiple critical actions that will guide our
work:

Strategic Objective 1: To increase the number of staff at Spraoi agus Spórt from 2.5 FTE to 5
FTE to enable the organisation to continue to meet the growing demand for existing services and
facilitate the implementation of new services

 Action 									                                                    Responsibility     Timeframe
 To submit a funding proposal to Pobal’s Community                   Board of           March
 Services Programme to increase the number of staff                  Directors          2017
 members

 To identify alternative sources of funding to facilitate            Board of           Ongoing
 employment of additional staff (Plan B) option                      Directors

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Strategic Objective 2: To address the needs of children, families and the wider Ini-
showen community through the delivery of high quality, needs led services

 Action 									                                               Responsibility   Timeframe
 To continue to deliver a minimum of 59 different activities    Manager and      Annually
 per annum with on average 500 places per week                  Staff team

 To source funding to establish the first FabLab Digital        Board of         By April
 Centre initiative in Donegal                                   Directors        2020

 To establish a community cookery school,                       Board of         By Sept
                                                                Directors        2018

 To pilot a Children’s Book Festival                            Board of         By Sept
                                                                Directors        2018

 To work collaboratively with local organisations to            Manager and      By May
 facilitate enhanced provision for teenagers in Carndonagh,     Staff team       2019
 focusing on social and recreational services

 To proactively source funds to enhance the provision of        Board of         By May
 services for children with a disability from across the        Directors        2018
 Inishowen Peninsula (both fundraising and public funding),                      and
 addressing a significant gap in provision                      Manager and      ongoing
                                                                Staff team

 To restructure and realign staffing to reflect the core        Board of         By January
 thematic areas of work and streamline staff responsibilities   Directors        2018
 to enhance quality standards and efficiency
                                                                Manager

 To provide part time, sessional employment opportunities       Manager and      Ongoing
 for a minimum of 70 facilitators, offering a minimum of 30     Staff team
 hours per week

 To increase footfall at our services from 26,094 in 2016 to    Board of         By April
 39,567 in 2020                                                 Directors        2020

                                                                Manager and
                                                                staff team

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Strategic Objective 3: To increase trading income, enhance the sustainability,
professionalism and governance of Spraoi agus Spórt as a social economy
business

 Action 									                                                     Responsibility   Timeframe
 To increase the number of board members from 5 to 8,                 Board of         By Sept
 increasing the skills and capacity of the organisation to            Directors        2018
 implement sustainable measures

 To implement an annual monitoring and review of the                  Board of         April 2018
 board and operational management of Spraoi agus Spórt                Directors        and
                                                                                       annually

 To increase trading income from its levels in 2016/2017 by           Manager and      By Sept
 25% by 2019/2020 through increased focus on charity shop             Staff team       2018
 and introduction of new services

 To introduce and purchase branded staff uniforms and to              Board of         By Sept
 enhance visibility and awareness                                     Directors        2019

 To implement an annual marketing plan to ensure                      Board of         By
 information is available to individuals and families across          Directors        September
 the Inishowen Peninsula to enable access to services. This                            2017 and
 should include:                                                      Manager and      annually
       • Revision to existing website to reflect new strategic plan   Staff team
       • Input into local media outlets
       • Review of social media use

 To produce an annual report highlighting key outputs and             Board of         By January
 outcomes including case studies and programme detail                 Directors        2018 and
 and distribute widely via website, social media and email                             annually
                                                                      Manager

 To enhance the existing charity shop by securing funding             Board of         By March
 for a full-time manager, facilitating greater income                 Directors        2020
 generation that supports and subsidizes core activity

 To undertake an annual training needs analysis for both              Board of         Annually
 board of directors and staff and to commit to                        Directors
 implementing and attending relevant training to enhance
 the organisation and its services                                    Manager and
                                                                      Staff team

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Strategic Objective 4: To increase access to quality and fucntional physical
spaces at Spraoi agus Spórt to improve services

 Action 									                                                 Responsibility   Timeframe
 To explore the potential of developing an outdoor sensory play   Board of          By April
 space for Spraoi agus Spórt including:                           Directors         2020
      • Identify potential sites and establish landownership
      • Enter initial discussions about lease/purchase
      • Produce architect drawings and costs
      • Source funds to enable capital development

 To source access to an appropriate kitchen facility to           Board of          By April
 enhance the delivery of cookery initiatives including the        Directors         2019
 community cookery school

 To develop enhanced office space and storage space               Board of          By April
 within the existing facilities as a means of enhancing           Directors         2019
 efficiency of classes and improving quality of
 administrative functions and processes

 Considering the above, to review the appropriateness of          Board of          By
 the existing premises to meet the needs of the                   Directors         September
 organisation and its service users                                                 2017

The strategic objectives and the actions presented will guide the work of Spraoi agus Spórt over
the next 3 years. The actions presented are subject to ongoing review and once delivered/ful-
filled, should be amended accordingly.

New opportunities will
undoubtedly          emerge
during the lifespan of
this document and the
organisation          should
continue       to       both
proactively and reactively
respond to emerging needs
and opportunities. The
decision to develop and
implement new services
and changes should be
referenced against the
organisations vision and out-
comes.

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Spraoi
 agus
Spórt
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