2019 RMASFAA Conference Program

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2019 RMASFAA Conference Program
2019 RMASFAA
Conference Program
2019 RMASFAA Conference Program
Thursday, October 17, 2019
10:00 AM to 5:00 PM          2018-2019 & 2019-2020 Transitional Treasurer’s Meeting           21st Floor
                                                                                             Big Room A

                       Friday, October 18, 2019
8:00 AM to 8:30 AM              2019-2020 Transitional, Incoming Board Breakfast             21st Floor
                                                                                             Big Room A
8:30 AM to 5:00 PM               2019-2020 Transitional, Incoming Board Meeting              21st Floor
                                                                                             Big Room A
 Noon to 1:00 PM           Lunch- 2019-2020 Transitional, Incoming Board of Directors        21st Floor
                                                                                             Big Room A
5:30 PM to 7:00 PM         Dinner - 2019-2020 Transitional, Incoming Board of Directors          TBD

                      Saturday, October 19, 2019
8:00 AM to 8:30 AM              2018-2019 Outgoing Board Continental Breakfast                3rd Floor
                                                                                             Conference
                                                                                               Room 5
8:30 AM to 5:00 PM                     2018-2019 Outgoing Board Meeting                       3rd Floor
                                                                                             Conference
                                                                                               Room 5
 Noon to 1:00 PM                 Lunch- 2018-2019 Outgoing Board of Directors                 3rd Floor
                                                                                             Conference
                                                                                               Room 5
5:30 PM to 7:00 PM             Dinner - 2018-2019 & 2019-2020 Board of Directors
                                                                                                TBD

                      Sunday, October 20, 2019
8:00 AM to 12:00 PM                              Exhibitor Set-up                              Outside
                                                                                              Ballrooms
7:30 AM to 8:00 AM     2019-2020 Incoming Board & Leadership Pipeline (Graduating Class) -    3rd Floor
                                            Continental Breakfast                            Conference
                                                                                               Room 5
8:00 AM to 3:00 PM                     2019-2020 Incoming Board Meeting                       3rd Floor
                                                                                             Conference
                                                                                               Room 5
8:00 AM to 11:00 AM      Leadership Pipeline (Graduating Class) - Observe Board Meeting       3rd Floor
                                                                                             Conference
                                                                                               Room 5
11:00 AM to 1:30 PM       Leadership Pipeline (Graduating Class) - Lunch & Presentations      2nd Floor
                                                                                             Skybridge 2
 Noon to 1:00 PM                      Lunch - 2019-2020 Board of Directors                    3rd Floor
                                                                                             Conference
                                                                                               Room 5
 Noon to 4:30 PM                     Registration Opens/Exhibitor Area Open                    Outside
                                                                                              Ballrooms
2:00 PM to 3:00 PM                  Leadership Pipeline Welcome (New Class)                   20th Floor
                                                                                              SkyView 1
                                                                                                 &2
3:00 PM to 4:00 PM                        First Time Attendee Reception                       2nd Floor
                                                                                             Skybridge 1
2019 RMASFAA Conference Program
4:30 PM to 5:00 PM         State, Board, Leadership Pipeline and Exhibitor/Sponsor Photos        Ballrooms
5:00 PM to 5:45 PM                                      Social                                   Ballrooms

      5:45 PM                                        Welcome                                     Ballrooms

      6:00 PM                                         Dinner                                     Ballrooms

7:00 PM to 8:00 PM                             Motivational Speaker                              Ballrooms
                               Kevin Connolly, Daring to Do: The Value of Jumping In

                       Monday, October 21, 2019
 7:15 AM to 5:00 PM                              Registration Open                                Outside
                                                                                                 Ballrooms
 7:15 AM to 8:00 AM                            Continental Breakfast                             Ballrooms

 8:00 AM to 8:30 AM                 Welcome / Philanthropy Project Introduction                  Ballrooms
                                          CASA of Yellowstone County

 8:30 AM to 9:15 AM                   Growing Greatness in Word and Deeds                        Ballrooms
                                            Dr. Gillian McKnight-Tutein

 9:15 AM to 9:45 AM                          Break and Exhibitor Visits                         Outside
                                                                                                Ballrooms
9:45 AM to 10:45 AM    BREAKOUT SESSIONS
                           Homelessness When You Can’t Find “Couch Surfing” in the               2nd Floor
                                                  Handbook                                      Skybridge 3
                                       Marc Gangwer, Utah State University
                               Justin Chase Brown, University of Nebraska-Lincoln
                             RMASFAA Diversity & Inclusion and Training Committees

                        Transition from Native Culture, and Funding for Native American          2nd Floor
                                                      Students                                  Skybridge 4
                       Angela McLean, Director of American Indian & Minority Achievement/K-
                        12 Partnership with the Commission of Higher Education in Montana
                        Dorothy Phillips, Education Specialist for the Utah Navajo Trust Fund

                               Loan Rehabilitation: A Second Chance for Borrowers                3rd Floor
                                       Carol Swenson, Ascendium Education                       Conference
                                                                                                  Room 1
                                            SAT PROG & the Restless                              3rd Floor
                                James Broscheit, Montana State University-Bozeman               Conference
                                   Steve Enriquez, Wichita State University Tech                  Room 5

                                NASFAA Credential Training – Verification Part 1                20th Floor
                                               Patti Kohler, WGU                                SkyView 1
                                     Christina Ayres, Utah State University

10:45 AM to 11:00 AM                         Break and Exhibitor Visits
11:00 AM – 12:00 PM    BREAKOUT SESSIONS
                                     Foster Care Youth in Higher Education                       2nd Floor
                            Rhonda Safford, Programs Manager, Reach Higher Montana              Skybridge 3
                            Afton Ahrens & Chafee Youth, Advocate Leads, Tumbleweed
A Journey into Implementing One College Wide Appeal                  2nd Floor
                                Monica Kopcow, Front Range Community College                 Skybridge 4

                                    Funding Millennials and Generation Z                      3rd Floor
                                          Jeff Recker, CommonBond                            Conference
                                                                                               Room 1
                                       Onboarding New FAO Employees                           3rd Floor
                                            Heather Wheeler, WGU                             Conference
                                           Vanessa Martineau, WGU                              Room 5

                               NASFAA Credential Training – Verification Part 2              20th Floor
                                              Patti Kohler, WGU                              SkyView 1
                                    Christina Ayres, Utah State University

12:00 PM to 1:30 PM                                   Lunch
                                               NASFAA Update                                 Ballrooms
                                            Paula Luff, NASFAA Chair

 1:30 PM – 2:30 PM    BREAKOUT SESSIONS
                               Writing with Purpose and Making it Meaningful                  2nd Floor
                                         RMASFAA Training Committee                          Skybridge 3
                                        Janet Dodson, Tuition Exchange
                               Linda Butcher, Southeast Community College, NE

                         Student Centered Service: How to Have Hard Conversations             2nd Floor
                                    Parker Nielsen, Utah Valley University                   Skybridge 4
                                Nathan Buche, Hutchinson Community College

                      Facing Adversity as a Measure of Diversity: The Hixson Opportunity      3rd Floor
                                                      Award                                  Conference
                                         Sara Vancil, University of Kansas                     Room 1

                                          Prior, Prior Year Outcomes                          3rd Floor
                               Valerie Mockus, Doctor of Business Administration,            Conference
                                     President, Apple Pi Consulting limited                    Room 5

                             NASFAA Credential Training - Campus-Based Part 1                20th Floor
                                 Susan Stephenson, Eastern Wyoming College                   SkyView 1
                              James Broscheit, Montana State University-Bozeman

2:30 PM to 3:00 PM                         Break and Exhibitor Visits

 3:00 PM – 4:00 PM    BREAKOUT SESSIONS
                                       Data in Enrollment Management                          2nd Floor
                                         Paula Luff, DePaul University                       Skybridge 3

                                              Verification Melt                               2nd Floor
                         Marc Gangwer, Univ. of Utah & James Farnsworth, Univ. of Utah       Skybridge 4

                                      Your 1st year as Director/Supervisor                    3rd Floor
                      Justin Beach, Dawson Community College & Kallie Porter, MSU Billings   Conference
                                                                                               Room 1
Warning, Probation, Academic plans -Oh My!                   3rd Floor
                                    Cristi Millard, SLC Community College                   Conference
                                                                                              Room 5
                             NASFAA Credential Training - Campus-Based Part 2               20th Floor
                                 Susan Stephenson, Eastern Wyoming College                  SkyView 1
                              James Broscheit, Montana State University-Bozeman

 4:00 PM to 4:15 PM                                    Break
 4:15 PM to 5:15 PM    BREAKOUT SESSIONS
                                Birds of a Feather – Private, Non-Profit Sector              2nd Floor
                                                Session Leader:                             Skybridge 4
                                    Brenda Hicks, Southwestern College, KS

                       Birds of a Feather – One & Two Year Private/Public and Technical      3rd Floor
                                                 College Sector                             Conference
                                                 Session Leader:                              Room 1
                                        Valerie Curtin, Helena College, MT

                                 Birds of a Feather – Four Year Public Sector                3rd Floor
                                                Session Leaders:                            Conference
                                        Shauna Savage, Montana Tech                           Room 5

      5:15 PM                                  Night on Your Own
                           For options and ideas visit the Hospitality/Registration Table

                       Tuesday, October 22, 2019
 7:30 AM to 8:15 AM                           Continental Breakfast                         Ballrooms

 8:15 AM to 9:30 AM                            Inside the Beltway                           Ballrooms
                                     Justin Draeger, NASFAA CEO/President

9:30 AM to 10:30 AM    BREAKOUT SESSIONS
                                       Transitioning to a One-Stop Shop                      2nd Floor
                                 Tabitha Haynes, University of Nebraska-Lincoln             Skybridge 3
                               Justin Chase Brown, University of Nebraska-Lincoln

                            Succession Planning Tips, Tricks and Lessons Learned             2nd Floor
                                        Shannon Eskam, Casper College                       Skybridge 4

                                              Majoring in Money                              3rd Floor
                                           Robb Cummings, Sallie Mae                        Conference
                                                                                              Room 1
                                            2020-2021 Verification                           3rd Floor
                                  Virginia Hagins, US Department of Education               Conference
                                                                                              Room 5
10:30 AM to 11:00 AM                        Break and Exhibitor Visits

11:00 AM to 12:00 PM   BREAKOUT SESSIONS
                                          Making Financial Aid FUN                           2nd Floor
                                   Tracey Buisker, South Dakota State University            Skybridge 3
                                      Judy Hager, University of Jamestown
Trends in Higher Education                           2nd Floor
                                    Ciel Senechal, College Ave Student Loans                  Skybridge 4

                               Fraud and Abuse in Federal Education Programs                   3rd Floor
                                    Dana McKay, Office of Inspector General                   Conference
                                      Edd Cole, Office of Inspector General                     Room 1
                                               Resolving C Codes                               3rd Floor
                                  Virginia Hagins, US Department of Education                 Conference
                                                                                                Room 5
12:00 PM to 1:30 PM                                   Lunch                                    Ballrooms

                                        RMASFAA Business Meeting
                                      Nebraska Invite to RMASFAA 2020

1:30 PM to 2:30 PM    BREAKOUT SESSIONS
                                        Bias and Conflict Management                           2nd Floor
                                          Training/Diversity Committee                        Skybridge 3
                                  Linda Butcher, Southeast Community College
                                         Mark Bandre, Bethany College

                                    1st Generation Students- Best Practices                    2nd Floor
                       Carina Beck, Ed.D. Director Allen Yarnell Center for Student Success   Skybridge 4
                           Julian Collins, M.Ed. Director TRIO Student Support Services
                                        Montana State University-Bozeman

                                      Coddling of the American Mind                            3rd Floor
                              James Broscheit, Montana State University-Bozeman               Conference
                                                                                                Room 1
                                        Overawards and Overpayments                            3rd Floor
                                  Virginia Hagins, US Department of Education                 Conference
                                                                                                Room 5
2:30 PM to 3:00 PM                          Break and Exhibitor Visits

3:00 PM to 4:00 PM    BREAKOUT SESSIONS
                       How Smart Devices, Artificial Intelligence, and Analytics Impact        2nd Floor
                                     Financial Aid Communications                             Skybridge 3
                                  Catherine Mueller, Mapping Your Future

                                             Fill Their Bucket –                               2nd Floor
                          Assigning Office Tasks That Help Keep Employees Happy               Skybridge 4
                                       Shannon Eskam, Casper College

                                         Income Share Agreements                               3rd Floor
                                      Brenda Burke, University of Utah                        Conference
                                    Courtney McBeth, University of Utah                         Room 1
                               Pam Horne, Purdue University & University of Utah
                                      Melanie Allen, University of Utah

                           Unexpected Barriers to Financial Aid: Pell LEU & SULA               3rd Floor
                                   Tara Spritzer, Colorado State University                   Conference
                                                                                                Room 5
4:00 PM to 4:15 PM                                   Break
                                             Exhibitors Closed 4:15
4:15 PM to 5:15 PM     BREAKOUT SESSIONS
                          Enrollment Trends Now through 2025: What Does it Mean for                2nd Floor
                                                  Financial Aid?                                  Skybridge 3
                                    Justin Chase Brown, University of NE-Lincoln

                         Planning for the Unknown: How Creating a Business Continuity              2nd Floor
                                        Plan Can Help you Sleep at Night                          Skybridge 4
                                    Whitney Asher, Barton Community College
                                                   It Depends                                      3rd Floor
                                James Broscheit, Montana State University-Bozeman                 Conference
                                                                                                    Room 1
                                              NASFAA Listening Session                             3rd Floor
                                        Justin Draeger, NASFAA CEO/President                      Conference
                                                  Paula Luff, NASFAA Chair                          Room 5

      5:15 PM                                            Social                                    Ballrooms

      6:00 PM                                 Dinner & Awards Banquet                              Ballrooms

                  Wednesday, October 23, 2019
7:30 AM to 8:30 AM                               Continental Breakfast                             Ballrooms

8:30 AM to 10:00 AM                         Federal Student Aid Update                             Ballrooms
                       Craig Munier, U.S. Department of Education, Federal Student Aid – Policy
                                             Liaison and Implementation

10:00 AM to 10:30 AM       Presentation of Philanthropic Gift / State Gifts / Closing Remarks      Ballrooms
                                  Emily Williamson, University of Montana-Missoula
                                            Shauna Savage, Montana Tech
11:00 AM to 5:00 PM                        Leadership Pipeline (New Class)                        20th Floor
                                                    Lunch Provided                                SkyView 1
 5:00 PM to 7:00 PM                    Leadership Pipeline (New Class) Dinner                     TBD

                       Thursday, October 24, 2019
 7:30 AM to 8:00 AM                   Breakfast Leadership Pipeline (New Class)                    20th Floor
                                                                                                   SkyView 1
8:00 AM to 12:00 PM                        Leadership Pipeline (New Class)                         20th Floor
                                                                                                   SkyView 1
Featured Guest Speakers

Kevin Michael Connolly

Kevin Michael Connolly was born without legs in Helena, Montana. An otherwise healthy baby, he grew
up like any other kid – getting dirty and playing in the woods. After graduating from Helena High School
in 2004, Kevin began attending Montana State University. His first taste of living abroad came in 2006
when he studied abroad in New Zealand for a year. While on the return home, Connolly was
skateboarding down a backstreet in Vienna and took his first prototype photo for what would become
The Rolling Exhibition.

The Rolling Exhibition is an art exhibit of over 33,000 photos that took Connolly to 31 countries as he
documented the stares and reactions from others around the world. His photography work has been
featured in the Smithsonian Institution, ABC's 20/20, NPR, BBC, Yahoo! News, and National Geographic.
He currently maintains galleries in England, Mexico, and Czech Republic.

At the age of 23, Connolly began work on his memoir, “Double Take,” which chronicles his early life, as
well as his journey working on The Rolling Exhibition. Double Take has been published in three
languages; garnered rave reviews US outlets (“People Magazine,” “Outside Magazine” and the “TODAY
Show,”); and is being developed into a feature film by Groundswell Productions.

Kevin’s explorations have netted him a broken jaw, a couple dozen stitches and two X-Games medals –
one silver medal in 2007 and one bronze in 2010.

Connolly’s desire for adventure was featured in Travel Channel’s 2014 original series, “Armed & Ready,”
where he created jury-rigged prosthetics to solve obstacles posed to many active amputees. Kevin
currently lives and works in Helena, Montana.

Dr. Gillian McKnight-Tutein

Dr. Gillian McKnight-Tutein (pronounced Too-tyne), or Dr. Gee as students refer to her, currently serves
students in her role as the Vice President, Academic & Student Affairs and the Chief Academic Officer at
Front Range Community College in Colorado. Dr. McKnight- Tutein also serves as one of the Vice
Presidents of Instruction at the Colorado Community College System (CCCS), as well as on the General
Education Council at the Colorado Department of Higher Education (CDHE).

Dr. McKnight-Tutein previously held the position of the assistant vice president of academic affairs and
director of distance learning at Colorado Mesa University in Grand Junction, Colorado where she was a
member of the board of directors of the United Way of Mesa County. Prior to that, she served in several
key positions at Cuyahoga Community College in Cleveland, Ohio. She was recently appointed by the
Board of Directors of the American Association of Community Colleges (AACC) to serve on their national
Commission on Student Success.

Gillian earned her Doctorate of Instructional Technology and Distance Education from Nova Southeastern
University. She has a Master's in Human Resources Development Administration from Barry University, a
Bachelor's in Psychology from Florida International University and an Associate's in Liberal Arts from the
College of Boca Raton (now Lynn University). Although Dr. McKnight-Tutein has lived on the mainland of
the United States for many years now, she will forever be an island girl. She was born in Trinidad, West
Indies and raised on the island of St. Croix in the U.S. Virgin Islands.

Paula Luff

Paula Luff is the Interim Vice President of Enrollment Management at DePaul University in Chicago, IL –
the largest Catholic university in the country with more than 21,000 students. Paula has more than thirty
years of experience in financial aid and has held positions at a variety of colleges and universities,
including Carnegie Mellon University, the University of Illinois at Chicago, and Loyola University Chicago.
Paula is an active member of the Illinois Association of Student Financial Aid Administrators (ILASFAA),
the Midwest Association of Student Financial Aid Administrators (MASFAA) and is currently serving as
National Chair for NASFAA.

Justin Draeger

Justin Draeger is President and CEO of the National Association of Student Financial Aid Administrators.
He serves as the primary voice of NASFAA and as the liaison between the association members, the U.S.
Congress, federal agencies and the media. Most of Justin’s career has been devoted to assisting
disadvantaged populations achieve their educational goals and better their communities. Since 2002,
Justin has been engaged in either administering, interpreting, communicating, or developing student
financial aid policy. His prior experiences include working as a financial aid director, regulatory and policy
analyst, and spokesperson. He has held senior positions overseeing government relations,
communications, and policy work. Justin is frequently quoted in the press and has appeared on The
Today Show on NBC, National Public Radio, APM’s Marketplace, Fox Business News, CNBC, and C-SPAN,
and is often quoted in national news outlets. Justin currently serves on the boards of directors of the
American Council on Education (ACE), Baker College, the Association Mutual Health Insurance
Company, his local PTA board, and other organizations that promote health and education. He earned his
undergraduate from Brigham Young University and his MBA from Baker College. Justin lives in Fairfax, VA
with his wife and three children, where he spends his free time shuttling children to various events,
playing racquetball, running or swimming.
Craig Munier

Craig Munier has worked in student financial aid on college campuses since 1982 and in higher
education administration since 1976. Mr. Munier is a past National Chair of the National Association of
Student Financial Aid Administrators (NASFAA), past National Chair of the Coalition of State University
Aid Administrators (COSUAA), and served as chair of the National Direct Student Loan Coalition (NDSLC).
He joined the U.S. Department of Education, Federal Student Aid, Policy Liaison and Implementation, in
Washington, D.C. in 2015.

RMASFAA Philanthropic Project

CASA of Yellowstone County is a nonprofit organization whose mission is to advocate for a safe and
permanent home for abused and neglected children in Yellowstone County. This is accomplished through
the work of volunteer Court Appointed Special Advocates, appointed by a judge to represent a child or
group of siblings in foster care and speak up for the children's best interests.

Court Appointed Special Advocates - or CASAs - are responsible for visiting the children regularly at the
foster home and school, and investigating aspects of the case. With the information they gather, CASAs
write monthly reports that are distributed to the judge and legal parties in the case, and they attend all
court hearings to be the voice for the children in court. Throughout the length of a case, foster care
placements will change, social workers will change, attorneys will change, and schools will change; the
child's life is full of changes. In contrast, each CASA makes a commitment to stay with the child
throughout the duration of their time in the foster care system.

When you donate, you are helping train and support volunteers to advocate for the best interests of
children who have experienced abuse or neglect. You are also helping build a local movement of
individuals who tirelessly work to ensure every child who needs a Court Appointed Special Advocate can
have one. If you wish to donate prior to the RMASFAA Conference please go on-line at:
https://www.yellowstonecasa.org/
HOTEL MAP

 THANK YOU FOR ATTENDING RMASFAA 2019!
Conference Sponsors
                Ascendium Education
                Ascent Student Loans
                    CampusLogic
                     Citizens One
             Cognition Financial/Suntrust
            College Avenue Student Loans
                   College Raptor
                    CommonBond
                   ELM Resources
                Earnest Student Loans
                     GetWisEdu
             Global Financial Aid Services
Kentucky Higher Education Assistance Authority (KHEAA)
                        Ocelot
                        Oracle
        RepayCentsibly/Utah Higher Education
                      Sallie Mae
               ScholarNet/Great Lakes
                         SoFi
                      U-Fi Loans
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