Guide for International Students 2018/19 - University of the Arts London
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Guide for International Students 2018/19
Contents
University of the Arts London Welcome from Associate Dean, 2 Arts Students’ Union guide to 27 Things to know about UAL 47
International Student Experience exploring London Student Services 48
272 High Holborn, Museums and galleries 28 Diversity 48
London Welcome from Arts Students’ Union 4 ‘Late’ events 28 Disability and dyslexia 48
WC1V 7EY Students’ Union recommends 28 Drug and alcohol support 48
University of the Arts London 7 Taking time out 29 Libraries and Learning Zones 49
+44 (0)20 7514 6000 Term dates 7 Getting active 29 Books and materials 49
Opening times 7 Meeting new people 29 English, other languages and 49
Multicultural neighbourhoods 30 intercultural skills
How to use this guide:
Things to know about the UK 9 Academic support 49
Climate 10 Food and drink 33 Academic culture 50
Search online at arts.ac.uk Seasons 10 Traditional British food 34 Academic success 52
Find out more online Daylight Saving Time 10 Pubs and alcohol 34
Telephone number Date and time 10 Eating and drinking out 34 Things to know about 55
Religion 11 Eating in 35 Arts Students’ Union
Email address
Slang dictionary 12 Supermarkets 35 Students’ Union Representatives 56
Online shopping 35 Advice Service 57
Things to know before you get here 15 International food 35 Course representatives 57
Connect with us:
Visas 16 Made in Arts London 57
Insurance 16 Shopping 37 Societies and sports 57
UAL
Booking your plane ticket 16 Markets and fairs 38
unioftheartslondon Airports 16 Refunds and returns 38
UAL Airport Collection Service 17 Money-saving tips 39
universityoftheartslondon Packing your belongings 17
Banned and restricted items 17 Travelling around London 41
uniartslondon
Money 17 Zones 42
Electricity 17 The Underground 42
Buses 42
Things to do after you get here 19 Above ground trains 42
Open a bank account 19 Ways to pay 42
Register with a doctor 19 Walking 42
Register with the police 19 Cycling 43
Cars 43
Things to know about 21 Taxis 43
living in London
Accommodation 22 Travelling around the UK 43
Council Tax 23 Travelling abroad 43
Staying safe 23
Keeping in touch 25 Working while studying 45
Mobile/cell phones 25 National Insurance 45
International calls 25 Income tax 45
Published by University Internet/broadband 25 Applying for a job 45
of the Arts London, 2018 Postal service 25
Design: Studio LP
Illustration: Josh McKenna
Guide for International Students 1
Studying at university in a different country to your
own is both a brave and exciting thing to do.
You will be joining a multinational, multicultural, creative community in one
of the world’s most stimulating and exciting capitals.
University of the Arts London (UAL) is a vibrant community of 19,000 students
from more than 130 countries. It’s located in one of the best cities in the world
for art and design, with lots of opportunities to make the most of student life.
We hope this guide will answer your questions and give you some ideas
about how to make the most of your experience with us at UAL.
We look forward to welcoming you,
Helen Mcallister
Associate Dean, International Student Experience
Guide for International Students 3
Students’ unions are student-run organisations totally
independent from and different to the university.
What makes students’ unions special is that we are run by democratically
elected students, representing you within the university and beyond. Every
students’ union is different, but most of them, like Arts Students’ Union
(Arts SU), offer a range of different services where you can meet new
people or get support. We have sports clubs, student-run societies, course
representatives, free advice, and campaigns support - basically, we exist to
make things better for you.
By enrolling at UAL, you’re automatically a member of our union (you lucky
thing) and it’s our job to look out for you and make your student experience
as enjoyable as possible.
We’ve helped to put together this handy guide to support you as you
Hello! We are your settle into London life. It’s packed with practical stuff like information about
banks and how to register with a doctor but also includes lots of fun tips,
recommendations, and information about London. We hope you have a
Arts Students’ Union.
fantastic time at UAL and enjoy exploring the city!
Please do come and say ‘hi’ to us - we’re excited to get to know you.
Arts Students’ Union
4 Guide for International Students 5
You’ve chosen to start your creative future at University
of the Arts London (UAL), which is made up of six world-
renowned colleges:
Camberwell College of Arts
Central Saint Martins
Chelsea College of Arts
London College of Communication
London College of Fashion
Wimbledon College of Arts
Term dates Opening times
These are the general term dates for 2018/19 UAL is always open during term-time and
but specific dates may vary for some courses. closed on national holidays. Opening times
Term dates depend on whether you are in: vary, so please check the arrangements at
• Higher Education (HE), for example a your college.
undergraduate or postgraduate degree
• Further Education (FE), for example a National holidays
foundation course Christmas Day 25 December 2018
Boxing Day 26 December 2018
Autumn term New year’s day 1 January 2019
Monday 24 September 2018 Easter weekend 19 April – 22 April 2019
HE
– Friday 7 December 2018 May bank holidays 6 & 27 May 2019
Monday 3 September 2018 Summer bank holiday 26 August 2019
FE
– Friday 14 December 2018
‘Term dates’
Spring term
Monday 7 January 2019
HE
– Friday 15 March 2019
Monday 7 January 2019
FE
– Friday 29 March 2019
Summer term
Monday 15 April 2019
HE
– Friday 21 June 2019
Monday 15 April 2019
FE
– Friday 24 May 2019
6 Guide for International Students 7
> Things to know about the United Kingdom
The United Kingdom, or the UK, is made up of England,
Scotland, Wales and Northern Ireland. Known for being
an island nation of tea drinkers and its unpredictable
weather, it’s home to over 60 million people, creating a
multicultural society with people from all over the world.
8 Guide for International Students 9
British climate Daylight Saving Time Culture Customs and rules
Although London’s climate is moderate, it’s To make the most of daylight, the clocks Culturally, the UK is very welcoming of people A few important rules and customs to keep
often changeable and difficult to predict. It is change twice a year in the UK. They are from around the world – and London is much in mind:
advisable for students to have clothing for a moved forward by one hour in March, for more diverse in languages, accents and
variety of conditions including rain. The coldest what is known as British Summer Time, ethnicities than the rest of the UK. Although • Women in the UK are considered equal in
months tend to be November through to and are turned back by one hour in October. you may find the pace of life very fast in status and have the same rights as men
February and warm clothing is needed for London, people are mostly friendly and willing • Women can and do travel alone and there
these months of the year. Tip If you find yourself confused about which to help if you ask. are no restrictions on how they dress
way the clocks are moving, remember to use • Basic politeness will help you – saying
Seasons the helpful phrase ‘spring forward, fall back’ If possible, you can search Facebook groups ‘please’ and ‘thank you’ is recommended
Although the seasonal differences in Britain related to your course or college (they often and people are more friendly if you
are not as extreme as in some countries, Date and time have groups specifically for international approach them politely
there is still a large difference between To avoid missing an important meeting or students) so you can discuss any questions • People in Britain ‘queue’ (or line up)
winter and summer. The year is split into four event, it’s important to remember the format you have before arriving or once you get here. when waiting for a service. It’s considered
seasons, though the weather in Britain can for writing dates and time in the UK. British rude to place yourself in front of those
be very erratic. The seasons often overlap or dates are written in day-month-year format You can also find advice and tips already waiting
don’t follow the standard pattern. Expect rain, (1 September 2018 or 01/09/18). The time from international students on • It’s not only bad manners but a punishable
snow, wind and sunshine; sometimes all on can either be written using the 12-hour clock commonplace.arts.ac.uk website. offence in some areas to spit or to throw
the same day! (3.30pm), or the 24-hour clock (15.30) which rubbish (litter) in the streets
is most common with industries such as Religion • You are expected to arrive on time for
Winter December – February transport, the police and the military. London’s cultural diversity brings many meetings, appointments and your classes.
Spring March – May different faiths together with a variety of If you’re going to be late, it’s polite to tell
Summer June – August places available throughout the city catering the person/people you are meeting
Autumn September – November to everyone. Many of our college sites also • Smoking isn’t allowed in any enclosed
offer non-denominational prayer rooms for place, public building or on public transport
you to use. in the UK. This also applies to e-cigarettes
and vapes, so always look for a designated
‘Chaplaincy’ smoking area
10 Guide for International Students 11
Slang Dictionary: 30 common British words and phrases 1. Allow it 11. Daft 23. Nice one
another way of saying ‘forget another way of saying stupid a common phrase, used either
it’ or leave something alone sarcastically or sincerely. If
12. Dodgy used sarcastically, it means
UK slang (informal words and phrases exclusive to Britain) 2. Alright? used to refer to something something similar to when
a common greeting similar to that’s wrong or illegal someone says ‘good job’ to
can be difficult for international students to master. Even ‘How are you?’ someone who has completely
students from English-speaking countries can have trouble 13. Dosh messed something up. When
3. Banter another way of saying money used sincerely, it’s usually a
understanding it so here are some common slang words and to have a funny/joke filled form of praise
phrases that you may hear. conversation 14. Excuse me
used when addressing a 24. Peckish
4. Booze stranger, when interrupting or another way of saying you
Remember, British people have a unique sense of humour so another word for alcohol disagreeing with someone, are hungry
or to ask someone to repeat
if they are being sarcastic, it doesn’t mean they don’t like you! 5. Buff/fit what they said 25. Quid
another way of saying another word for pound (£)
someone is attractive 15. Fag
another word for cigarette 26. Skive off
6. Can’t be arsed another way of saying you’re
means someone can’t get the 16. Fancy going to skip a day of work
motivation to do something. another way of saying you are or classes. For example, “I’m
For example, “I can’t be arsed attracted to someone going to try to skive off work
to go to that lecture today.” and sleep instead.”
17. Fiver
7. Cheers another way of saying £5 27. Sod
another way of saying used in different ways. For
‘thank you’. It’s also common 18. Grub example, ‘sod off’ is used to
to clink glasses and say a another word for food tell someone to go away and
quick ‘cheers’ before having ‘sod it’ is a way to say you’re
a drink at the pub 19. Gutted giving up on something
another word for
8. Chuffed disappointed. For example, 28. Taking the piss
another way of saying you are “I’m gutted that I didn’t get a to make fun of something,
happy or pleased higher mark on that exam.” usually in a sarcastic way
9. Cock up 20. Innit? 29. Tenner
making a big mess of another way of asking ‘isn’t it?’ another way of saying £10
something or a mistake. For
example, “I cocked up my job 21. Knackered 30. Till
interview today.” another word for exhausted a pay point or check-out,
or tired where you pay for items
10. Cracking in shops
another word for good 22. Lose the plot
a way of saying someone
doesn’t know what is going on
12 Guide for International Students 13> Things to know before you get here
Moving to study in another country requires a lot of
preparation, which can at first seem a bit overwhelming.
The following pages provide essential information to
ensure you are fully equipped for your arrival into the
UK and ready to begin your creative future at UAL.
14 Guide for International Students 15Visas Booking your plane ticket Airport Collection Service Examples of banned and restricted items: illegal
A visa provides permission to enter, or stay, We recommend you arrive one to two weeks UAL offers a free one-off taxi service for drugs, offensive weapons, endangered animals,
in the UK and is given when you make a before your course starts so you have time students coming to the university for the first food and plant products from outside of the EU,
successful visa application. Students from to adjust and explore London to familiarise time from non-European countries. You’ll be and indecent and obscene materials.
countries outside the European Economic yourself with your surroundings. This will collected from any of the London airports and
Area (EEA) and Switzerland, who are not also give you a chance to attend UAL ‘Big driven to either your Hall of Residence or your gov.uk ‘Duty free goods’
already living in the UK, may need a visa to Welcome’ events organised specially for new private accommodation. To take advantage of
enter and study at UAL. students during the pre-enrolment period. this free service, you must book at least three Money
days before your arrival date in London. Simply You should bring some money with you to
All non-UK/EU passport holders coming to ‘The Big Welcome’ fill in the online form on the UAL website with use during your first few weeks in the UK as
the UK to study on a course longer than six your arrival details. it takes time to set up a UK bank account.
months are required to secure a student We recommend you pay extra attention to
entry clearance. For information on the the following when booking your ticket: ‘Airport taxi service’ It will be easier if you bring British currency so
different kinds of student visas and whether be sure to shop around for the best exchange
you need one, visit the UK Visas and • Each airline differs in the amount of free Packing your personal belongings rate. You can also exchange your money at the
Immigration website, gov.uk/browse/visas- baggage you are able to travel with so make As London temperatures vary dramatically, airport once you arrive but you’ll most likely get
immigration/student-visas. sure you check your baggage allowance layered clothing will help you remain a worse exchange rate.
before booking your ticket adaptable. Bring a selection of clothing to
‘Immigration and Visas’ • The electronic devices and electrical cater to all seasons and pack lightly – there If you are planning to use your debit or credit
items you’re allowed to take on a flight are numerous affordable and exciting shops card in the UK, tell your bank for security
Insurance depend on the country and airport you’re in the fashion capital! Most items such as reasons. Your bank statements will show you
It’s important that you have relevant travelling to the UK from. Some airlines bedding and cooking utensils can be bought the currency conversion and the exchange rate
insurance as this will save you money in might also have different restrictions. cheaply when you arrive so you shouldn’t for each purchase but you should be aware
case of emergencies. Check with your airline before you travel worry about shipping or mailing too many you may have to pay additional charges for
if you’re not sure about what you can personal belongings as this may work out using it abroad so make sure you check the
There are many inexpensive insurance take as hand luggage. This also applies to to be more expensive. fees. You can also bring pre-paid cards or
policies you may be able to buy which things like your laptop, phone and vape travellers cheques with you.
cover travel, possessions and health. It’s • Make sure you check the airport codes Tip Make sure to label your luggage with
recommended that you make sure you tailor match the airport you want to land in your UK contact details. Also make a list of Electricity
one to your needs, especially if you are in what you pack in case you need to make an It’s easy to charge your devices and stay
the UK for less than six months, as you will Airports insurance claim connected. Three main things to remember are:
not be covered in the same way as students London has five major airports: London City, • UK appliances are fitted with a
who are in the UK for longer. Medical London Gatwick, London Heathrow, London Banned and restricted items three-pin plug
insurance will be far cheaper than paying Luton and London Stansted. Please visit the There are strict governmental controls • Wall sockets have a switch controlling
for emergency medical care. airport’s website for information on how to on some goods and if you bring them with power supply
get to your final destination from there. There you, you may face seizure of the good(s), • Adapters are easy to find; if your country
If you’re studying in the UK for more than should be plenty of choices of buses and a fine or prosecution. You should check uses lower voltage than the UK average
six months, you will have to pay an trains to take from the airport, and although the government’s website to see what of 230v, you may also need a converter
Immigration and Health Surcharge as part of taxis will be available, it will be the most you can and cannot bring into the UK as
your visa application. This will entitle you to expensive option. the allowance differs from country to country.
free healthcare from the UK National Health Always watch your belongings and never
Service (NHS) after registering with a doctor. Tip Make sure you plan your journey before leave your bags unattended.
you arrive at the airport
16 Guide for International Students 17> Things to do after you get here
When you arrive in London, there are a few things you
should do in the first two weeks.
Open a bank account If you have a recurring health problem
You should open a UK student bank account which requires treatments, you should bring
so you can manage your money more easily. prescriptions and a note from your doctor
We recommend you speak to your bank in in your home country so your new doctor
your home country before you come to in London can help you as effectively as
London - they may be able to help you open possible. You should also consider additional
an account in the UK. medical insurance, as there are restrictions on
what treatments can be provided for existing
To open a student bank account in the UK, health problems, and the UK treatment may
you’ll need to visit a branch of your chosen not be the same as the treatment in your
bank and show them all or some of these home country.
documents:
• Your passport and UK You should register with a doctor near
immigration permission your new home so you can get to them
• Proof of your address in your home easily if you need medical attention. For
country. Banks will accept an offer emergencies, either call 999 and ask for
letter from UAL as proof an ambulance or go to the nearest Accident
• Proof of your UK address e.g. your and Emergency (A&E) department in one of
UAL accommodation contract the hospitals. For non-emergencies, call 111;
• A ‘bank letter’ from UAL. You can request they will give you professional advice and
this from your college, but only after you make you an appointment with your doctor
enrol. You will need to provide us with the or nearest Walk-in Centre. All of these will
name and address of your chosen bank be free of cost for you under the NHS.
Tip As you may be without a bank account ‘Doctors’
for a few weeks, make sure you have another
source of money, such as cash, travellers Register with the police
cheques or a debit/credit card Depending on the type of visa you hold, you
may have to register with the police within
Register with a doctor seven days of arriving in the UK. This will be
If you’re studying at UAL for longer than six indicated on your passport, which you will
months, you’ll have free access to the UK’s need to take with you, along with one passport
National Health Service (NHS) so it’s essential size photograph and approximately £34 for
to register yourself with a doctor (also known registration fee, to the police station.
as General Practitioner or GP). The NHS will
also cover you for emergencies, some dental
care and eye tests but only after you are
registered with a doctor.
18 Guide for International Students 19> Things to know about living in London
It’s easier to think of London as lots of tiny towns rather
than one big city. Every area in London has a different
ambience, atmosphere and local ‘tribe’ and before long,
you will have your favourites. We’re aware that moving to
London can be an exciting yet daunting experience. This
section will give you an idea of what it’s like to live here,
along with some useful tips about daily life, to help you
make this diverse and vibrant city your home.
20 Guide for International Students 21Accommodation • Rental prices vary widely with costs ranging Tip It’s a good idea to insure your Staying safe
Most new students choose to live in a student anywhere from £150 per week to £500 plus belongings, especially if you have expensive London is generally a safe city to live in, but like
Hall of Residence, as it’s bookable through per week. Most properties are listed with electronic equipment such a laptops any new place, you should take time to learn
UAL’s Accommodation Services and includes the weekly charge although you may pay and phones. If you’re living in Halls, your how to look after yourself and your belongings.
utilities (gas, electricity, water) in the cost. your rent monthly so make sure you ask belongings are insured (check restrictions Here are some top tips:
Living in Halls also allows you to meet other • It’s not advisable to rent a property without when you arrive). If you’re renting privately,
students and make friends and we have a wide viewing it in person as photographs can you should get private content insurance in • Keep your purse or wallet close to your
range of sites located near to each college. be deceptive case your belongings are lost or stolen body and don’t carry too much cash
• Keep all valuables out of sight when out and
‘Insurance’
‘Accommodations’ Tip Laundry services are available in Halls. about, especially when in crowded places
If you’re renting privately, make sure you have • Carry your laptop in a rucksack rather than
If you prefer to live in private accommodation, access to a washing machine or check where Council Tax a laptop bag so it’s not easily seen
we recommend you contact Accommodation the nearest laundry facilities are Full time students on most courses are • Register your pocket electronics (phone,
Services for advice and help to find a rental exempt from paying ‘Council Tax’ which is iPad, iPod) for free on immobilise.com so if
property in London. There are rules on renting in the UK which may a fee residents pay to the local government they get stolen and police have to search for
be different from what you are used to in your for waste collection, recycling and general them, they can check the serial number and
accommodation@arts.ac.uk home country. Wherever you choose to live maintenance. If you’re renting privately, you’ll track you as the owner
during your studies, remember: need a certificate to prove you are exempt • Plan your route before you leave; the
UK office: +44 (0)20 7514 6240
by requesting a Council Tax Exemption Transport for London website tfl.gov.uk is
(9am – 5pm Monday – Friday)
• You should have a written contract, in Certificate after you enrol on your main course. a good place to start
Asia office +852 2155 4207
English, for your accommodation. A • Avoid walking alone at night; keep to
housing.london.ac.uk contract is the agreement between you ‘Council Tax’ well-lit main roads or take a taxi for
and your accommodation provider which longer distances; only use registered
you both have to sign taxis or minicabs
If you choose to rent private accommodation
• The contract will cover the amount of the • Report any incidents, suspicious activity
directly from an individual or an agency, there
rent, frequency and method of payment or stolen belongings to the police; dial 101
are a few things you should keep in mind:
of the rent, the bills you are responsible for your nearest police service or 999 in
for, the length of the tenancy, notice period, an emergency
• Living in or near the centre of London is
as well as other important points • Go to an Accident and Emergency (A&E)
very expensive and most students live a
• You must read and understand the department at your nearest hospital if you
little further away as it’s more affordable
contract before you accept it and make have a serious injury or illness
with better quality accommodation. This
initial payment. As contracts use legal
may mean it will take time for you to get
language which may be confusing, UAL’s
to your college so factor in travel time
Accommodation Services is available to
when searching
check the contract and explain it to you
• Unlike living in Halls, you will have to pay
other bills in addition to the rent, such as
gov.uk ‘Private renting tenancy agreements’
water, gas, electricity and internet. You’ll
also have to pay for a TV licence if you
choose to view programmes on your
television or laptop so make sure you
factor in all these extras when budgeting
22 Guide for International Students 23Keeping in touch
Mobile/Cell phones Internet/ Broadband
Getting a UK mobile phone is the best way to In addition to having internet on your new
keep in touch with your new friends in the UK. mobile phone plan, you can access free
You have several options to choose from: Wi-Fi at all UAL sites, including UAL Halls
of Residence.
• Pay Monthly: you’ll need to sign a
contract for a fixed length of time, If you are renting privately, there is a wide
usually for 12 to 24 months selection of home broadband companies and
• Pay as You Go: you’ll just need to top packages to choose from but budget wisely,
up / buy credit as and when you need it as this may mean you will have to pay a rental
• SIM-only: similar to Pay Monthly but you’ll fee for a land line phone.
only be committed to a rolling 30 days
contract and won’t get a mobile device Tip Use price comparison websites
to see offers from different companies
There are lots of different phone providers in
the UK so it’s important to shop around when Postal Service
you are deciding on the best option for you. Post Offices are located all over London and
Royal Mail is the main distributor. If you are
International calls posting a letter or package containing valuable
Calling international numbers from the UK can items or it needs to get to its destination
be expensive, especially if you decide to use quickly, there are different services available
your mobile. Some alternative ways to stay in and you should talk to someone at the Post
touch with your family and friends back home Office about the best options for you. Some of
include using Skype, WeChat or WhatsApp to the services won’t be available for international
make calls and send messages or including an destinations. We would recommend you
international calling plan when you get a UK compare costs from other providers such
mobile. You can also buy international calling as Parcel Force if you’re sending a package
cards from most local shops and many have abroad as costs may vary depending on
a free phone number you can access to place destination, size and weight of the package.
a call; if your mobile phone plan charges for
calling free phone numbers, use a land line or
the public telephones located around London.
24 Guide for International Students 25> Arts Students’ Union guide to exploring London
Once you’ve settled in and know the essentials, it’s
time to get to know your new city! There’s so much
to London and always something new to explore.
Make sure you remember to look back at this section
whenever you’re stuck for somewhere to go or
something to do.
26 Guide for International Students 27Museums and Galleries Students’ union recommends: Taking time out Meeting new people
Most of London’s museums are free to It’s easy to be caught up in the wonderful Despite the size and population of London,
enter. From the Victoria & Albert Museum Art and design mayhem of London as it’s a busy place. Make it can be difficult to meet people. Being a
to the Science Museum, you’ll find yourself Tate Modern the most of what the city has to offer so you student will make this easier through classes
submerged in art, history, culture and Tate Britain can explore and relax. and group projects, as well as through
innovation from ancient history all the way to Royal Academy of Arts (RA) student accommodation, should you choose
the 21st century. Learn about developments Saatchi Gallery • Hidden walks: if you’re getting tired of the to live there.
in contemporary science, medicine and Whitechapel Gallery crowds in popular areas such as Hyde
technology and then fall in love with surrealist, Photographers’ Gallery Park, there are lots of places you can There are also many events and activities
minimalist and abstract artworks. The Design Museum explore at your own pace. Follow Regent’s where you can meet people, organised
Park’s beautiful twisting canal or discover by Arts SU and UAL Social. Events and
There are also plenty of galleries around Museums London’s history via Thames walk paths activities vary from quiz nights, film nights,
London, from the Serpentine Gallery to the Museum of London Docklands • The great outdoors: visit Hampstead Heath trips to famous landmarks or the theatre and
Photographers’ Gallery where workshops Imperial War Museum Park, Richmond Park and Primrose Hill for various workshops and masterclasses.
and talks are organised. Museum of London unique views of London, for free
The National Gallery • Sip and see: bird watch at the Waterside facebook.com
‘Late’ events Victoria and Albert (V&A) café located on a canal boat or read a book ‘UAL Social’ & ‘UAL Arts SU’
Larger museums, such as the British Museums of Brands in the Poetry Café during the day and stay
Museum and The Royal Academy of Arts, for the free performances in the evening. If you prefer sports and related activities,
host events called ‘Lates’. Taking place in There’s also a lot to see and do at Kew Arts SU runs a wide range of great sports and
the evenings, exhibitions come to life through Gardens as well as lots of cafes with great activities as well as health and nutrition talks
performances and art installations. It’s an views of the famous garden and exciting one off events. There are over 25
extravagant part of London’s art scene, and sports clubs which you can join, ranging from
best of all, our Arts SU often gets involved Getting active football, volleyball, ballet and badminton to
with them – so look out for events. London is a great place to stay fit and active, yoga, Zumba, Pilates and much more.
offering a wide variety of activities.
arts-su.com ‘Creative events’ ‘Arts Active’
• Parkrun: a great way of finding people
to run with. All you need to do is find the
closest event to you on parkrun.org.uk
• Our Parks: offers free group exercise
in parks across London. Experienced
instructors lead activities ranging from
Tai Chi and yoga to Brazilian dance and
high-intensity full body workout. Book
your free place through ourparks.org.uk
• Meditation: to relax, unwind and recharge
your batteries, join free meditation sessions
offered by innerspace.org.uk
28 Guide for International Students 29Multi-cultural neighbourhood
Chinatown Golders Green
London may be the capital city of England, but it’s also Packed full of Chinese supermarkets, bakeries, Mainly a Jewish community, the area also
one of the most multicultural cities in the world. As a and over 80 different Chinese restaurants. features a mix of various cultures like
Be sure to head to Chinatown to celebrate Japanese, Turkish, Korean and Italian. The
matter of fact, one-third of all Londoners are foreign- Chinese New Year. neighbourhood is home to countless Kosher
born, and over 200 languages are spoken throughout cafes and Jewish book stores, and the former
Camden home of ballerina Anna Pavlova has been
its many streets and neighbourhoods. Although known for contemporary art, turned into a Jewish Cultural Centre which
it also has lots of Latin culture which you can visit.
deserves to be explored.
If you want to experience the native’s London, here are Tooting, Southall and Aldgate
some neighbourhoods that are so multicultural you’ll Brixton Nicknamed “Little India” and “Curry Corridor”,
Declared the unofficial capital of the British these areas thrive with Indian and Asian
find it hard to believe that you’re walking around London: African-Caribbean community as over culture. With shops packed full of imported
24 percent of its population is of African or items from traditional clothing to spices, you
Caribbean descent. There are lots of Caribbean can also find food from nearly every country
restaurants and reggae music shops, and it in South Asia.
also hosts an annual celebration for Jamaican
Independence Day. New Malden
Known as “Little Korea,” it has one of the most
Waltham Forest densely populated areas of Koreans outside
Waltham Forest has one of the highest ethnic of South Korea. The area boasts over 20
populations in Europe (mostly consisting of different Korean restaurants and cafes as well
Eastern Europeans and British Pakistanis). as Korean-language churches and nursery
You’ll find a variety of architecture, restaurants schools. The area also hosts the Korean Food
and shops influenced by Scandinavian, Festival every year, and you won’t have to look
Portuguese, Italian and Spanish culture. very far to find a Korean-style karaoke bar.
30 Guide for International Students 31> Food and Drink
The diversity of cultures and their cuisines provides
something for everyone in London, whether you are
looking to match dietary needs such as kosher, halal,
vegan and vegetarian or simply want to satisfy a craving.
Simply search online and you’ll find what you’re looking
for! Otherwise visit a multicultural neighbourhood
(page 30) for more options.
32 Guide for International Students 33Traditional British food asked for ID. ID stands for ‘identification’, and Eating in Tip You will notice lots of pre-packaged and
There are so many tasty British culinary in this case refers to an official document with Although all manner of food is available within pre-made food at the supermarket; it may be
delights that are enjoyed and eaten quite a photo of you and your date of birth on it, a variety of price ranges in restaurants and tempting as it’s quick and easy but it’s rarely
regularly all across the UK. Be sure to take such as passport or driving licence. the UAL canteens, we recommend that you a healthier or the most affordable option
some time to try out one of two or even all shop for, and prepare, your own meals. This
of the foods here: Some pubs, bars and clubs ask for ID from is a healthier option and will better suit a Online shopping
everyone wishing to enter, regardless of age. student budget. Most of the supermarkets have the option
• Sunday Roast: traditionally eaten and If you don’t have ID, you may be turned away. for you to shop and pay online and get the
served in pubs all over the country at The most affordable way to prepare food shopping delivered to your home for a fee.
Sunday lunchtime. It involves roast meat, Eating and drinking out is setting a budget first and creating meal
roast potatoes, at least two different kinds Eating and drinking out might seem like a plans before buying the ingredients. You’ll be Tip If the supermarket doesn’t have the exact
of vegetables, gravy and Yorkshire puddings simple thing, but if you are unfamiliar with UK surprised how many different foods you can item you ordered, they will deliver the nearest
(which, confusingly, are not sweet!) customs, you may be in for a few surprises! create with the same ingredients and there matching item
• Fish and chips: battered cod and chips Here are some common things to know: are lots of websites to help you plan meals
with salt and vinegar. It’s the classic English on a budget. International food
take-away food, and the traditional national • If you order water, you may be served If you are looking to re-create your
food of England. The best fish and chips bottled water that you’ll have to pay for. Google ‘Eating on a student budget’ favourite food from your home country the
are found near the coast, so maybe take Ask for tap water, which is free and safe supermarkets may have the ingredients
a trip to Brighton! to drink in the UK Supermarkets you need, although there may not be a lot
• Full English breakfast: a very English • Many restaurants add a service tip to the Supermarkets are located throughout the of choices. Don’t despair though, being a
meal involving any combination of toast, final bill (look out for “service included” city where you can buy groceries and other multicultural city you’ll surely find what you
sausages, fried mushrooms, eggs, baked on your receipt), so there is no need to tip essentials. The ones located in the centre of need, and more, from these neighbourhoods:
beans and bacon. Most people don’t have it extra unless you want to London tend to be smaller with fewer options
every day, but might indulge at the weekend! • In most pubs you have to go to the bar of food and price ranges. We recommend you • South Asian: Harrow, Southall,
You can try it yourself in almost any café to order your food and drinks visit larger supermarkets outside of central Wembley, Aldgate
• It’s polite to ‘buy rounds’ (take turns to London which will give you the opportunity to • Southeast Asian: Chinatown
Pubs and alcohol buy drinks) with your group of friends check out special offers and discounted items • Portuguese: Stockwell and Oval
In England, visiting pubs is a common way to • About 10 minutes before closing time, the as well as see the different ranges of price for • Polish supermarkets: Shepherd’s Bush
relax, celebrate or simply meet up with friends. bar staff will ring a bell and tell people to the same item. • African-Caribbean: Lambeth and Lewisham
All pubs will have a bar serving alcoholic and order their last drinks. The pub isn’t allowed • Middle Eastern: Edgware Road
non-alcoholic drinks. Many serve food as well to serve drinks after closing time and you The main affordable supermarkets are: • South America: Elephant & Castle
as put on events, such as the traditional pub must finish your drink and leave 20 minutes • Lidl • Vietnamese: Hackney
quiz. It’s absolutely fine to go along if you don’t after the bell has been rung. Closing times • Aldi
drink alcohol. vary in different pubs • Asda Tip If you can’t find what you’re looking for,
• Tesco simply google it
“Off licences” are small shops which have • Sainsbury
a licence to sell alcohol for consumption off • Morrisons
the premises.
Tip When visiting the supermarket,
You might see signs in shops reading “Under it is always worth checking to see the
25?”. You don’t need to be 25 to buy alcohol difference between famous brands and the
in the UK (the legal drinking age is 18); all it supermarket’s own brand – sometimes it’s the
means is that if you look under 25, you will be same thing and will save you a lot of money
34 Guide for International Students 35> Shopping
London has thousands of shops catering to all styles
and tastes. Some of London’s main shopping areas are
around Oxford Street, Kensington and Chelsea, Covent
Garden and Angel.
You’ll also find Europe’s biggest shopping centre
Westfield in Stratford (with a smaller version in White
City) as well as other local shopping centres wherever
you settle in London.
36 Guide for International Students 37A typical shopping area will have: Markets & Fairs Money saving tips
London has many wonderful markets where There are lots of ways to save a little extra
• ‘High Street’ shops: chain stores found all you can buy almost anything from food to money during your time in London.
over London that carry the latest fashions flowers and modern art to clothing.
(such as Zara, Topshop and H&M). Primark • NUS card: you can buy a card from
is one where you’re sure to find bargains as • Notting Hill, Portobello Road and Camden National Union of Students (NUS) which
it’s much more affordable Lock; sell a variety of goods including will save you money from over 200 places,
• Department stores: a large place that antiques, food, clothes, music and art including fashion, electronics and food
has separate areas in which different kinds • Brick Lane; known for vintage clothing retailers, as well as entertainment and
of products are sold (such as make-up, but also sells antiques, arts and food travel. Remember, shops don’t always
fashion, furniture and household goods). • Old Spitalfields; known for fashion but advertise the discount, so always ask if
The main ones in London are Debenhams, also sells antiques and food they take NUS card!
John Lewis, Selfridges, Harrods and • Borough market; London’s most renowned
House of Fraser; prices ranging from food and drink market with a variety of nus.org.uk ‘NUS extra’
affordable to high British and Internationally grown items
• Home stores: sell essential items you’ll • Local discount scheme: as a student, you
need for your home; from towels and There are also some great themed fairs you might be able to get discounts depending
blankets to frying pans and furniture. might enjoy; from the famous London Book on the area you chose to live in. Discounts
The most popular one is Argos (also Fair and London Art Fair, to London Car Fair are offered by the Borough Council (which
sells electronics for your home) and Ikea and the VegFest. looks after the area you live in) and can
(mainly located in the outskirts of London) be used for local sport centres/gyms,
• Electronic stores: sell a variety of home Tip Check the opening times and the exact restaurants and events. Search your
electronics (such as laptops, gaming location of the market and fair you’re planning council’s website to see what discounts
consoles and phones) and household to visit they offer to residents
appliances (such as fridges, kettles and • Online discounts: websites such as
hoovers). Main ones you’ll see are Currys, Refunds and returns VoucherCloud and Groupon have lots of
Carphone Warehouse, PC World and Argos If you change your mind about something you offers and are great for treating yourself to
• Health and beauty stores: sell a range of bought, you can return the item in the original anything from a massage to a meal
products for personal care such as make- condition to the store and they’ll either:
up, shampoos and medicines. Superdrug
and Boots are the most affordable • give back the money you paid (refund)
• Stationery shops: sell essential items you • allow you to exchange the item for another
may need for your studies, ranging from • give you store credit which you can use to
pens to notebooks and books. Popular buy something at a later date
ones are WH Smith and Ryman
Every store has different rules for returning
Tip If buying furniture, you may come across items, especially when the item has been
words like ‘ready to assemble’ or ‘flat packed’. discounted, so make sure you check before
This means you’ll have to put the furniture you buy.
together yourself by following the instructions
the item comes with
38 Guide for International Students 39> Travelling around London
London has one of the largest transport networks in
the world and once you get used to it, you’ll find it easy
to use. With multiple ways of getting around, the best
thing to do is plan your journey by using Transport for
London’s (TFL) ‘journey planner’, available on its website
or as an app.
40 Guide for International Students 41Zones Ways to pay Cycling Travelling around the UK
The underground and overground trains in There is a range of ways to pay for your Cycling is an affordable and healthy way to You might want to travel to other parts of the
London are divided into zones with most travel and the cheapest method depends travel around London. If you don’t have your UK while you’re here and you can do this with:
operating in zones one to six, and a few on where you live and which transport you’ll own bicycle, you can hire one from as little as
operating in zones seven to nine. The zones use most often. £2. Simply go to any docking station in London • Coaches: often the cheapest way to travel
depend on their distance from central with your bank card and touch the screen to as sometimes you can get a ticket for as
London (classed as zone one). With a Student Oyster photocard, you will get started. There’s no need to book - hire a little as £1 when you book in advance
save 30% of the price of Travelcard and Bus bike, ride it to your destination, then simply • Trains: can be expensive so it’s best
Underground trains Pass, available to buy for daily, weekly and return it to the nearest docking station. to book in advance using websites like
The most popular method of travel is the monthly use. Trainline to compare prices. You can get
London Underground, also known as the Tube. TFL also offers free Cycle Skills lessons, more information about train travel in the
It’s the quickest way to travel in and around You can only apply for a Student Oyster advice on how to protect your bike and have UK on the National Rail website
London and has eleven ‘lines’, some of which photocard through the TFL website after some great guides for when you’re ready to
are open 24 hours at weekends. you’ve been given a student identification take to the road. Tip You can also plan and book journeys
number at enrolment. You’ll need a digital across the UK via GoEuro, a multi-mode search
Tip Travelling outside of the busiest hours photo of yourself, your course start and end Tip To stay safe, we recommend wearing a engine which allows easy comparison and
(known as ‘peak time’ between 6.30am to dates, your email address and a bank card helmet and bright clothing when cycling combination of train, coach and plane travel
9.30am and 4pm to 7pm on the weekdays) to pay the £20 fee.
is cheaper and will help if you aren’t used tfl.gov.uk ‘Cycling’ Travelling abroad
to big crowds tfl.gov.uk ‘Student Oyster’ If you want to take the opportunity to travel
Cars abroad during your studies in the UK, there are
Buses You might also be able to apply for one of Cars are a comfortable way to travel but they many options available to you such as planes,
Buses cover all zones of London, and you can a range of National Railcards which offer are very expensive to maintain in London. trains, ferries and coaches. Before you plan
get from one zone to another for a set fare. discounts on Tube, DLR, London Overground, You’ll have to pay a fee every time you drive your trip it’s essential you check:
You can also travel on more than one bus for TfL Rail and National Rail services. into central London, as well as pay for fuel,
the same fare but you must complete your parking, insurance, road tax and maintaining • your passport is valid and won’t expire
journey within an hour. It’s a convenient way tfl.gov.uk ‘Railcard’ safety. Make sure you research what is while you are away
to get to know your surrounding area but you involved in maintaining and using a car in • if you need a visa to enter; refer to the
should factor in traffic on the roads when Tip Register your Oyster card on the TFL London before making a decision. embassy website of the country you
planning your journey. Some buses work 24 website; it’ll save time in case you lose your want to visit
hours, with most stopping around midnight. card and will also let you put credit on your ukcisa.org.uk ‘Driving’
card online ‘Travelling abroad’
Above ground trains Taxis
The London Overground and National Rail are Walking Taxis, also known as ‘cabs’ or ‘mini-cabs’, are
easy and quick ways to get from central London The best way to travel in London is walking. a quick and comfortable option but are much
to more residential areas not covered by the Start somewhere central like Oxford Circus more expensive than taking a bus or the Tube.
Tube. Similarly, the Docklands Light Railway and walk in any direction, and before you There are some illegal or unregistered mini-
(DLR) mainly travels to East London areas. know it you will reach another Tube stop you cabs that can be dangerous, especially for
recognise and will be surprised how small women travelling alone, so make sure there’s a
central London really is. If you get lost, registration number or a fare counter near the
Google Maps and other similar apps will driver. Visit the TFL website to learn what you
help you find your way. should look for before getting into a vehicle
and the different options available.
tfl.gov.uk ‘Taxis and cabs’
42 Guide for International Students 43> Working while studying
You might want to work during your studies to earn
some extra money and to gain experience. Students
from countries outside of the European Economic Area
(EEA) and Switzerland will need permission to work in
the UK. Check if you are allowed to work by looking at
the visa stamp in your passport.
National Insurance Applying for a job
Everyone who works in the UK needs to Most people look online as there are lots of
apply for a National Insurance number. websites dedicated to help you find a suitable
National Insurance (NI) is a charge all workers job. UAL can also help you with your job
automatically have deducted from their wages, search and application process, and there are
to contribute to state benefits such as the lots of jobs you can apply for, available for UAL
NHS. You will have to pay this charge even if students only.
you’re here for a short time. More information,
including how to apply, is available online. ‘Jobs and careers’
gov.uk ‘National Insurance number’
Income tax
You are liable to pay income tax on earnings
– however, you need to be earning more than
a certain amount before you need to pay any
tax. More information, including tax rates, is
available online.
gov.uk ‘Income Tax rates’
44 Guide for International Students 45> Things to know about UAL
In addition to high-quality teaching, modern facilities
and creative space for you to explore your ideas, skills
and unique vision, UAL can provide you with support
with your studies and wellbeing.
46 Guide for International Students 47Student Services Disability and dyslexia Libraries and Learning Zones English, other languages and
Student Services at UAL includes the Student The Disability Service provides advice and You can access all six college libraries; just intercultural skills
Advice Service, the Disability Service and support for disabled students and to students bring your student card to start exploring If you are multilingual and speak English as
Counselling, Health Advice and Chaplaincy. who are dyslexic or have any other specific and borrowing. Our libraries have group and an additional language, UAL Language Centre
learning difficulty. Support is available at any individual study zones, access to computers, offers English language tutorials, classes and
Our Student Services staff provide free, point throughout your time at UAL. photocopying and printing. You can also resources to help you specifically with your
professional and confidential services to all borrow a laptop and get help from the library subject area studies and to continue to build
UAL students. We understand that talking ‘Disability and dyslexia’ staff to find what you need. your English language proficiency. All support
about problems and how you are feeling might is free to full time students.
be uncomfortable and new to you. But it’s Drug and alcohol support Learning Zones are also available for social
important you let us know so we can find a If you are worried about someone, need and activity-based study in an informal We also offer evening courses in Arabic,
way to support you and make the most of your support or want more information, the environment. We will tell you more about the French, Italian, Japanese, Mandarin and
time here. There are lots of different things we FRANK website offers friendly, confidential library facilities during your first term when Spanish, all taught in the context of art and
can help you with, including: advice about everything you might want you attend an introduction. culture, as well as a certificated course in
to know about drugs and alcohol. You can intercultural skills.
• visa and other immigration matters also talk to UAL’s Student Services and Arts ‘Library services’
• financial matters Students’ Union Advice Service. ’Language centre’
• support to overcome barriers to your study Books and materials
• if you’re worried about something, feeling talktofrank.com You’ll be given a book and course supply list Academic Support
emotional or just want to talk during the first week of classes. Many items We want to help you develop and improve
will be available from the university shops, skills which are relevant to your studies and
‘Student Services’ located at the college sites. Your tutor can your professional future. Academic Support
also tell you about shops which sell affordable tutors will be introduced to you during your
Diversity supplies and materials. induction events and you can find resources
We want UAL to be an inclusive and and links to individual and group sessions in
supportive environment for everyone. your college and across UAL.
We are committed to promoting equality,
inclusion and diversity on grounds of age, ‘Academic Support online’
disability, gender, gender identity, nationality,
race, religious belief (or no belief), sexual
orientation or socioeconomic class.
The Equality and Diversity Officer for Students
works in partnership with Arts Students’ Union
to support and promote this and also provides
confidential advice and guidance.
‘Student diversity’
48 Guide for International Students 49Academic culture
The language used in your classes may be different 1. Associate Lecturers
often guest lecturers who
6. Dissertation
depending on your course,
9. Subject Librarian
a special librarian who
to what you’re used to so we’ve put together a list of work in the industry you are you might need to write a knows about the library
commonly used words: learning about long essay in your final year
which contributes towards
resources available for a
particular area of studies
2. Course & Unit Handbooks your degree and how to find them
really important documents
which are useful to read 7. Independent Learning 10. Technicians
because they contain all sometimes students are staff who will demonstrate
the information about your encouraged to follow their and support you with
course, assignments, learning own interests, rather than technical parts of your course,
outcomes, deadlines and tutors directing them. This such as operating machinery
essential reading lists may take time to get used to or using special materials
if you have not experienced
3. Course Leader it before but will help you 11. Tutor
they manage the course develop different skills teacher (probably the
and your tutors; if you have teaching staff you’ll see most)
any issues they are the 8. Plagiarism
person to contact presenting someone else’s 12. Unit Assessment Brief
work or ideas as your own, this explains what you
4. Crit with or without permission need to do for your specific
an opportunity to discuss and without making it clear assignment and how it will
your work and ideas with that the work or ideas is be marked
tutors and students someone else’s. It’s a form of
academic misconduct with
5. Cultural Capital different forms of punishment
the unique combination so never copy from any
of skills, experiences and source on the internet or a
personal history each book without showing where
student brings to the learning it came from
environment which can be
shared to enrich the learning
experience for everyone
50 Guide for International Students 51You can also read
