Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis

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Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
Cover
  the Cost:
  How gaps in Local Housing Allowance
  are impacting homelessness

May 2019
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
About us                                                                           Contents
Crisis is the national charity for homeless people.                                Foreword                                                                 4
We are committed to ending homelessness.
                                                                                   Executive Summary                                                        6

​ very day we see the devastating impact homelessness has on people’s lives.
E                                                                                  Introduction                                                            10
Every year we work side by side with thousands of homeless people, to help
them rebuild their lives and leave homelessness behind for good.                   Policy Context                                                          12
                                                                                   Changes in the availability of affordable housing                       12
Through our pioneering research into the causes and consequences of
homelessness and the solutions to it, we know what it will take to end it.         The use of the private rented sector                                    13

Together with others who share our resolve, we bring our knowledge,                Changes to financial support to pay rent in the private rental market   14
experience and determination to campaign for the changes that will solve
the homelessness crisis once and for all.                                          Universal Credit must be a tool to prevent homelessness                 18
                                                                                   Local Housing Allowance rates should help stabilise people’s
We bring together a unique volunteer effort each Christmas, to bring warmth,       housing and prevent homelessness                                        19
companionship and vital services to people at one of the hardest times of
the year, and offer a starting point out of homelessness.                          Increasing the number of private landlords willing to let to tenants
                                                                                   receiving Universal Credit                                              29
We know that homelessness is not inevitable. We know that together we
can end it.                                                                        Providing councils with the tools to better prevent homelessness        32

                                                                                   Ensuring that Universal Credit rapidly responds
                                                                                   to homelessness                                                         36
                                                                                   Enabling councils to rapidly respond to homelessness by opening
                                                                                   up the private rental market and increasing landlord confidence

Acknowledgments
                                                                                   in Universal Credit                                                     39

                                                                                   Additional pressures on tenants that interact with Local Housing
                                                                                   Allowance rates                                                         43

                                                                                   Conclusion                                                              44

With special thanks to Crisis clients for sharing their stories and experiences,   Appendix A                                                              46
and colleagues at Crisis for their help in developing this report, in particular
Maeve McGoldrick, Hannah Gousy, Francesca Albanese, Sorana Vieru, Beth Reid,
Nick Morris, and Ruth Jacob. Thanks also goes to Solace Women’s Aid and their
client for sharing their story.

A special thanks also goes to Sam Lister at the Chartered Institute of Housing
and Tom Wagstaff for the joint research to inform this report.
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
4                                                                                                                                5

    Foreword
    Homelessness is not inevitable. We know that in most cases                          the cost of renting, should be a top
    it is preventable, and in every case, it can be ended. Countries                    priority for the government
    and cities around the world have worked successfully to reduce                      in the upcoming Spending Review.
                                                                                        In doing so, significant progress will
    and end all forms of homelessness. This is possible in Great
                                                                                        be made towards the Westminster
    Britain too.                                                                        Government’s commitment to
                                                                                        end rough sleeping by 2027. It will
    Crisis research shows that unless         tenancy has been the leading cause        help to prevent many thousands of
    there is a significant shift in current   of homelessness in England for the        people from losing their homes and
    government policy, homelessness will      past eight years.                         experiencing homelessness, the most
    more than double across Great Britain                                               acute form of poverty in Britain.
    by 2041. The opportunity and time         With the current freeze on Local
    for change is now.                        Housing Allowance rates coming
                                              to an end in 2020, the Westminster
    Last year, Crisis published our plan to   Government has a unique opportunity
    end homelessness, Everybody In: How       to restore these rates in line with the
    to end homelessness in Great Britain,     real cost of renting. This will have
    setting out the policy changes needed     an immediate impact. It will provide
    to achieve this. We used evidence         the housing security that families
    and research from both home and           and people at risk of homelessness
    abroad, and the voices of people          who are living on the lowest incomes      Jon Sparkes
    with experience of homelessness, to       urgently need. Restoring rates to a       Chief Executive, Crisis
    understand how to end homelessness        level where they cover the cost of
    for good. The report found that a         renting will enable Universal Credit
    robust welfare safety net that prevents   to be a much more effective tool for
    and rapidly responds to homelessness      preventing people’s homelessness. It
    is key to achieving this ambition.        will also increase the success of the
                                              Homelessness Reduction Act (2017)
    The introduction of Universal Credit      in England, which places a much
    presents a significant opportunity to     stronger emphasis on stabilising
    ensure the welfare system operates        housing and preventing homelessness
    to effectively prevent and respond        from occurring in the first place.
    rapidly to homelessness. Critical to
    this is ensuring that people on low       Investing sufficiently in Local Housing
    incomes can access the financial          Allowance rates, so they cover the
    support they need to secure their         cost of rent, has the support of a
    privately rented home and prevent         wide range of organisations working
    homelessness from occurring in the        in housing and homelessness.
    first place. Our research shows that      The Local Government Association,
    continued underinvestment in Local        London Councils, the Residential
    Housing Allowance rates is putting        Landlords Association, Shelter and
    more people at risk of homelessness       the Chartered Institute of Housing,
    and hampering the ability of councils     amongst others, support this call for
    and Jobcentres to end homelessness        investment. Investing in Universal
    for good. The end of a privately rented   Credit in this way, so that it covers
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
6   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                                                                                               Executive Summary   7

                   Executive
                   Summary
               Ending homelessness in all its forms                     welfare safety net must therefore
               must be a top policy priority for                        be designed to be responsive to
               government. Since 2010, rough                            homelessness and housing insecurity,
               sleeping in England has increased by                     so that people on low incomes can
               165 per cent despite a small drop of                     afford and stabilise their housing.
               two per cent in the last 12 months.1
               In Scotland, statutory homelessness                      The most economically viable way to                     accommodation.7 These are short                         people to stabilise their homes and
               increased from April 2017 to March                       provide enough affordable housing is                    tenancies, usually six to 12 months,                    prevent homelessness when needed.
               2018,2 and there is evidence of people                   to considerably expand the supply of                    and after this period tenants can                       Continued underinvestment in
               having to stay for longer in unsuitable                  social housing.6 However, until social                  be evicted even if they have fulfilled                  these rates is a factor in explaining
               temporary accommodation.3 In                             housing can meet demand, people                         the agreements in their contract.                       homelessness from the private
               Wales, official data shows there                         on low incomes must be able to find                     In Wales, the ending of an Assured                      rented sector.11
               were 2,142 households in temporary                       secure and stable housing in the                        Shorthold Tenancy is also a growing
               accommodation in June 2018 – the                         private rented sector.                                  cause of homelessness.8 The recent                      A series of changes to these rates since
               highest number to date.4                                                                                         welcome announcement9 to end                            2011 has meant support was reduced
                                                                        Yet the private rented sector is                        section 21 evictions10 in England and                   from covering 50 per cent of local
               To reverse these trends, and ultimately                  increasingly becoming an unviable                       Wales is a significant step to help the                 rents to just under the cheapest third
               end homelessness, there must be                          option for resolving homelessness.                      private rented sector prevent and                       of local rents (30 per cent of rents).
               a focus on tackling its root causes.                     In England, the lead cause of                           resolve homelessness.                                   This support was then further eroded
               Research and evidence show that the                      homelessness is the ending of an                                                                                to cover an even smaller percentage of
               supply and availability of affordable                    Assured Shorthold Tenancy in the                        Local Housing Allowance rates                           local market rents, finally culminating
               homes for people on low incomes is                       private rental market, as tenants                       determine the maximum amount                            in an overall freeze from 2016 to
               essential to achieving this.5 A robust                   struggle to maintain or secure                          of financial support people on                          2020. As a result, in many parts of
                                                                                                                                low incomes receive to assist with                      the country, Universal Credit is failing
               1    The government’s rough sleeping count is based on estimates and counts of the number rough                  paying rent. They are now part of                       to support people to afford even the
               sleepers in England, carried out by councils between 1 October and 30 November 2018. The 2018 figures are
                                                                                                                                Universal Credit and should help                        cheapest rents.
               a decrease of two per cent since 2017, and a 94 per cent increase from five years ago and 165 per cent since
               2010 https://www.gov.uk/government/statistics/rough-sleeping-in-england-autumn-2018
               2    National Statistics, Homelessness in Scotland 17 – 18 https://www.gov.scot/publications/homelessness-       7    National statistics on homelessness in England https://www.gov.uk/government/statistics/rough-
               scotland-2017-18/pages/8/                                                                                        sleeping-in-england-autumn-2018
               3   Sanders, B. with Reid, B. (2018) I won’t last long in here: Experiences of unsuitable temporary              8   Welsh Government, Homelessness statistics https://gov.wales/statistics-and-research/
               accommodation in Scotland. London: Crisis.                                                                       homelessness/?lang=en
               4   Welsh Government, Homelessness statistics https://gov.wales/statistics-and-research/                         9   The Guardian (2019) ‘Short-notice evictions face axe in tenant rights victory’ https://www.theguardian.
               homelessness/?lang=en                                                                                            com/society/2019/apr/15/short-notice-evictions-face-axe-in-tenant-rights-victory
               5    Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,           10 A section 21 eviction enables landlords to evict tenants without reason from an assured shorthold
               Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis.   tenancy once the tenancy period has expired.
               6    Capital Economics (2018) Saving through Social Rents: An assessment of the implications of building         11   National Audit Office (2017) Report by the Comptroller and Auditor General: Homelessness. London:
               100,000 social rent homes annually between 1997 and 2017. London: Capital Economics                              National Audit Office
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
8   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                            Executive Summary   9
               Research carried out by Crisis and the                  to prevent people from becoming
               Chartered Institute of Housing in 2018                  homeless from the private rented
               has shown that underinvestment in                       sector, or to rehouse people in a
               Local Housing Allowance rates mean                      privately rented home. This results in
               that 92 per cent of areas in Great                      increased expenditure on temporary
               Britain were unaffordable to single                     accommodation. Government data
               people or a couple or a small family                    for England shows that homelessness
               in 2018/19.12 By nation, 97 per cent                    acceptances by local authorities in
               of areas in England, 82 per cent in                     England have increased by 41 per cent
               Wales, and 67 per cent in Scotland                      (64 per cent in London) since April
               were unaffordable within 2018/19                        2011, when Local Housing Allowance
               Local Housing Allowance rates.                          rates were first reduced.13 This has
                                                                       also led to a dramatic increase in
               The diminishing financial support for                   the number of households living in
               private renters on low incomes has                      temporary accommodation; up by 99
               meant there are often large shortfalls                  per cent across England since April
               between Local Housing Allowance                         2011.14
               rates and people’s rents. These
               shortfalls exist in many parts of the                   Investing in Local Housing Allowance
               country, and often mean people are                      rates will provide a dramatic life line
               forced to find ways to cut back on                      to struggling families and people
               essentials, or get into debt or rent                    on a low income. Levels of debt
               arrears, in order to pay their rent.                    and rent arrears for people needing
               This significantly increases the risk                   support from Universal Credit will
               of homelessness for many individuals                    reduce and, crucially, homelessness
               and families.                                           will be successfully prevented or
                                                                       relieved by councils and Jobcentres
               Underinvestment in Local Housing                        for significantly more people under
               Allowance rates also means that                         Universal Credit.
               people who are already homeless
               have very limited housing options,                      The upcoming 2019 Spending Review
               placing them at risk of a prolonged or                  presents a significant opportunity for
               repeat experience of homelessness.                      government to end different forms of
               This in turn places increased pressure                  homelessness by investing in Universal
               on councils across Britain. Without                     Credit housing support (Local Housing
               sufficient social housing in many                       Allowance). This would ensure that,
               parts of the country, councils rely                     when needed, the welfare system
               on the private rented sector to fulfil                  is an effective tool for preventing
               their statutory duties to prevent and                   homelessness. Local Housing
               relieve homelessness; to stabilise                      Allowance rates are an important part
               someone’s housing if they are at                        of housing and welfare policy and
               risk of homelessness and either                         ought to be properly resourced so that,
               to provide help with rehousing, or                      when needed, they sufficiently cover
               accommodation where required.                           the costs of renting and successfully
                                                                       secure people’s homes.
               However, in many places, due to
               reduced expenditure on Local Housing
               Allowance rates, councils struggle

               12 Unaffordable is defined as 20 per cent or less of the private rented sector being affordable within Local
               Housing Allowance rates.
               13 Ministry for Housing Communities and Local Government (2019) ‘Acceptances and decisions live tables:
               January to March 2018 (revised)’. London: MHCLG.
               14 Ministry for Housing Communities and Local Government (2019) ‘Temporary accommodation live
               tables: January to March 2018 (revised)’. London: MHCLG
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
10   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                                                                                                Introduction   11
                                                                                                                           2015 onwards would have an even                       This report will focus on how the
                                                                                                                           larger impact – reducing the expected                 welfare system, principally Universal

                    Introduction
                                                                                                                           increase by 47 per cent.20                            Credit, can be an effective tool
                                                                                                                                                                                 to prevent and rapidly respond to
                                                                                                                           Simply put, housing and welfare                       homelessness through providing
                                                                                                                           policies have a significant impact                    sufficient support to cover the cost
                                                                                                                           on levels of homelessness in Great                    of renting to stabilise housing.
                                                                                                                           Britain. Securing a stable home                       As welfare policy is still largely the
                                                                                                                           provides people the best chance                       responsibility of the Westminster
                                                                                                                           of moving on from homelessness                        Government, this report will highlight
                                                                                                                           or preventing it altogether, so they                  the policy change and investment
                There are more than 170,000 families                    Scottish Local Authorities (COSLA)                 can focus on aspirations such as                      needed by the Department for
                and individuals across Great Britain                    have gone further and have committed               progressing in, or getting into, work.                Work and Pensions and HM Treasury
                experiencing the worst forms of                         to ending homelessness and published                                                                     to ensure the financial support to
                homelessness.15 This includes people                    a high-level action plan to achieve this,          A National Audit Office report found                  pay rent provided under Universal
                sleeping rough, in cars, tents, and                     based on the recommendations of the                that cuts to the support people receive               Credit is a truly effective tool for
                public transport, or staying for                        Homelessness and Rough Sleeping                    from the welfare system to cover rent                 preventing homelessness.
                extended periods of time in unsuitable                  Action Group (HARSAG).18 The Welsh                 in the private rented sector, have likely
                temporary accommodation.                                Government has committed to ending                 contributed to levels of homelessness
                                                                        youth homelessness by 2027, and has                in England.21 The leading cause of
                Crisis research shows that if there                     set up a Ministerial Taskforce to take             homelessness in England for the last
                is no significant change to current                     this work forward.19                               eight years has been the ending of
                homelessness, housing and welfare                                                                          an Assured Shorthold Tenancy in the
                policy this number will more than                       To deliver on these commitments                    private rented sector.22 These are short
                double to 392,000 by 2041.16 But                        and ensure the success of the                      tenancies, usually six to 12 months,
                homelessness is not inevitable. With                    Homelessness Reduction Act (2017)                  and after this period tenants can be
                the right policies in place, we can                     in England, it is essential that the               evicted even if they have fulfilled the
                reverse this trend and ultimately end                   Westminster Government takes steps                 agreements in their contract.
                homelessness in Great Britain altogether.               to address wider issues that hamper
                                                                        efforts to prevent homelessness,                   Government data shows that
                The Westminster Government                              including the supply and availability              homelessness acceptances by councils
                has already taken important steps                       of affordable housing.                             in England due to the ending of
                towards tackling homelessness. The                                                                         an Assured Shorthold Tenancy has
                introduction of the Homelessness                        Crisis modelling on the future trends              increased by 66 per cent (and have
                Reduction Act (2017) in England has                     of the worst forms of homelessness                 more than doubled in London) since
                placed a sharper focus on prevention                    has found that availability and                    2011/12. This trend has coincided with
                activity. In August last year, the                      affordability of housing are key drivers           reductions in financial support from
                Homelessness and Rough Sleeping                         of homelessness. The modelling found               the welfare system for low income
                Implementation Taskforce published                      that increasing the supply of affordable           private renters.23 The ending of an
                the Rough Sleeping Strategy 2018                        housing (including social housing)                 Assured Shorthold Tenancy is also a
                setting out its plan to halve rough                     would reduce the expected increase                 growing cause of homelessness in
                sleeping in England by 2022 and end                     in homelessness in 2041 by 35 per                  Wales for people assessed by their
                it altogether by 2027.17 The Scottish                   cent. Reversing cuts to financial                  local council.24
                Government and Convention of                            support in the welfare system from
                15 Albanese, F. (2018) Crisis blog: ‘What is the scale of homelessness on any given night?’ https://www.
                crisis.org.uk/about-us/the-crisis-blog/what-is-the-scale-of-homelessness-on-any-given-night/               20 Bramley, G. (2017) Homelessness Projections: Core homelessness in Great Britain summary report.
                16 Bramley, G. (2017) Homelessness Projections: Core homelessness in Great Britain summary report.         London: Crisis.
                London: Crisis.                                                                                            21 National Audit Office (2017) Report by the Comptroller and Auditor General: Homelessness. London:
                17 Ministry of Housing, Communities and Local Government Rough Sleeping Strategy 2018: https://assets.     National Audit Office
                publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/733421/Rough-             22 Ministry of Housing, Communities and Local Government (2018) ‘Live tables on homelessness: Initial
                Sleeping-Strategy_WEB.pdf                                                                                  decision tables’ https://www.gov.uk/government/statistical-data-sets/live-tables-on-homelessness
                18 Scottish Government (2018) ‘Ending homelessness and rough sleeping: action plan’. https://www.gov.      23 Ministry for Housing Communities and Local Government (2019) ‘Acceptances and decisions live tables:
                scot/publications/ending-homelessness-together-high-level-action-plan/                                     January to March 2018 (revised)’. London: Ministry for Housing Communities and Local Government
                19 Welsh Government Press Release ‘New projects to prevent youth homelessness announced by First           24 Welsh Government (2018) Post-implementation evaluation of Part 2 of the Housing Act (Wales) 2014:
                Minister’ https://gov.wales/new-projects-prevent-youth-homelessness-announced-first-minister               Final Report. Cardiff: Welsh Government.
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
12   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                                                                                                         Policy context   13
                                                                                                                                 The overall effect of these changes has                  Housing policy is also the responsibility
                                                                                                                                 meant that the social housing sector in                  of the Welsh Government, which has

                    Policy
                                                                                                                                 many parts of England is no longer able                  committed to deliver 20,000 new
                                                                                                                                 to provide a long-term housing safety                    affordable homes between 2016 and
                                                                                                                                 net for low income households. Rather                    2021, of which 2,600 homes a year
                                                                                                                                 it acts as what has been termed an                       will be assigned for social rent. This
                                                                                                                                 ‘ambulance service’ – helping those in                   doubles the Welsh Government’s
                                                                                                                                 most acute need for shorter periods of                   previous target.34 The government has

                    context
                                                                                                                                 time.31 Crisis and the National Housing                  also abolished Right to Buy. However,
                                                                                                                                 Federation jointly commissioned Heriot                   the pace of delivery of social rented
                                                                                                                                 Watt to conduct an analysis of the scale                 homes is still raising questions as to
                                                                                                                                 of house building required to address                    whether supply can meet the level of
                                                                                                                                 the undersupply and end homelessness.                    need.35 The Welsh Government is due
                                                                                                                                 The research found that over the next                    to report on their review of affordable
                                                                                                                                 15 years, around 90,000 homes at social                  housing imminently.36
                                                                                                                                 rent are needed per year in England. This
                                                                                                                                 level of housebuilding could significantly               The use of the private
                                                                                                                                 reduce the worst forms of homelessness                   rented sector
                Changes in the availability                               In England, limited investment into                    by the mid-2020s.32
                of affordable housing                                     new homes for ‘social rent’27 has been                                                                          The undersupply of affordable homes,
                                                                          a key driver of the reduction in supply.               Housing policy has been devolved                         particularly at social rent levels, has
                Across Great Britain, there is a lack                     This has been further exacerbated by                   to Scotland since 1998. The Scottish                     meant that people on low incomes
                of decent, affordable homes for                           the conversion of some social rent                     Government has taken a number of                         are increasingly reliant on the private
                people on low incomes. While the                          homes to affordable rents. Affordable                  measures to ensure the availability of                   rented sector in all three nations.
                scale of the problem varies across                        rents in England are priced at 80                      affordable homes for people on low                       Furthermore, councils now have
                England, Scotland and Wales due to                        per cent of market rents, which is                     incomes, including the abolition of the                  the power in England and Wales to
                differing housing policies and market                     often significantly higher than social                 Right to Buy policy and commitments to                   discharge their statutory homelessness
                conditions, the supply of affordable                      rents. In areas of high housing costs,                 increase the stock of affordable homes.                  duty by providing a suitable offer of
                housing falls short of current demand                     these rents remain out of reach for                    This has included committing to building                 private rented sector accommodation.
                in all three nations.25                                   people on low incomes who are often                    35,000 social rented homes between
                                                                          reliant on financial support from the                  2016 and 2021, which an independent                      Over the last decade in England, the
                Social housing has historically played                    government to cover the cost of rent.                  review found the Scottish Government                     private rented sector has doubled in
                a key role in providing stable and                                                                               is on target to meet.33 As a result                      size to 4.5 million households.37 The
                secure homes for people on the                            Between 2012 and 2018, just over                       there is a greater supply of affordable                  same trend has been seen in Wales,
                lowest incomes, who would otherwise                       111,000 housing units at social rents                  housing for people on low incomes,                       with the private rented sector doubling
                struggle to rent privately or become                      were converted into affordable rents.28                but there remain challenges with access                  from 2007 to 2017,38 prompting new
                homeowners. Yet the availability                          The stock of homes at social rents                     to affordable housing in areas where                     regulation in the Housing (Wales) Act
                of social housing for low-income                          has also been eroded by the Right to                   demand still outstrips supply.                           (2014).39 Similarly, in Scotland the
                families and individuals has been                         Buy policy,29 as there has not been
                declining significantly.26                                sufficient replacement of homes sold
                                                                                                                                 31 Stephens, M. Perry, J., Wilcox, S. Williams, P. & Young, G. (2018) 2018 UK Housing Review. Coventry:
                                                                          with new stock at social rent levels.30                Chartered Institute of Housing.
                                                                                                                                 32 Bramley, G. (2018) Housing supply requirements across Great Britain for low income households and
                                                                                                                                 homeless people. London: Crisis and the National Housing Federation.
                25 Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,
                Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis.   33 Young, G. and Donohoe. T. (2018) Review of Strategic Investment Plans for Affordable Housing.
                                                                                                                                 Edinburgh: SFHA/Equality & Human Rights Commission/Shelter Scotland.
                26 Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,
                Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis.   34   Smith, B. (2018) Social housing in Wales. Cardiff: UK Collaborative Centre for Housing Evidence.
                27 The term ‘social rent’ refers to social housing subject to guideline target rents originally set with         35 Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,
                reference to manual earnings as well as other factors.                                                           Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis.
                28 Regulator of Social Housing (2018) Private registered provider social housing stock in England 2017-18.       36 Welsh Government (2018) ‘Review of affordable housing supply in Wales announced by Minister’ https://
                Leeds: Regulator of Social Housing.                                                                              gov.wales/review-affordable-housing-supply-wales-announced-minister
                29 The Right to Buy scheme is a policy which gives secure tenants of councils and some housing                   37 Ministry of Housing, Communities, and Local Government (2018) ‘English Housing Survey 2017 to 2018:
                associations the legal right to buy, at a discount, the council home they are living in.                         headline report’ https://www.gov.uk/government/statistics/english-housing-survey-2017-to-2018-headline-report
                30 Chartered Institute of Housing (2018) ‘CIH calls on government to suspend right to buy as new figures         38 Fitzpatrick, S., Pawson, H., Bramley, G., Wilcox, S., Watts, B. and Wood, J. (2017) The Homelessness
                reveal less than a third of homes sold since 2012 have been replaced’ http://www.cih.org/news-article/           Monitor: Wales 2017. London: Crisis.
                display/vpathDCR/templatedata/cih/news-article/data/CIH_calls_on_government_to_suspend_right_to_                 39 Chartered Institute of Housing Cymru (2014) ‘Fact sheet: the private rented sector in Wales’. http://www.
                buy_as_new_figures_reveal_less_than_a_third_of_homes_sold_since_2012_have_been_replaced                          cih.org/resources/PDF/Wales%20Policy/prs_factsheet_english_language.pdf
Cover the Cost: How gaps in Local Housing Allowance are impacting homelessness - Crisis
14   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                                                                                                        Policy context   15
                private rented sector now houses 15                       Paying rent is a non-negotiable                       Universal Credit. The rates were first                   This resulted in the rates becoming
                per cent of households compared to                        expense. When faced with an                           put in place in the UK in 2008.                          further detached from local private
                just five per cent in 1999.40 The Scottish                unexpected increase in financial                                                                               rents. In areas where private rents were
                Government has introduced a series of                     outgoings, low incomes households                     A series of national government                          rising, Local Housing Allowance rates
                reforms through the Private Housing                       have to make difficult decisions about                policy changes to Local Housing                          were increasingly leaving people with
                (Tenancies) (Scotland) Act (2016),                        how to manage their money. This                       Allowance rates has eroded the level of                  a large gap between the financial
                including increased security of tenure                    means sometimes being forced to                       support people on low incomes receive                    support they received and their
                and a framework for rent regulation.41                    borrow from expensive lenders or cut                  to help cover the cost of their rent.                    monthly rent. In 2015, the Shared
                Given that current need and demand is                     back on essential spending for food                   The rates were originally calculated                     Accommodation Rate was extended
                outstripping supply across all tenures,                   and other basics to reduce outgoings.                 to cover local rents within an area48 at                 from under 25s to under 35s. In 2016,
                there is likely to be a continuing role for               Failing to pay rent puts households at                up to 50 per cent of the market, and a                   the Local Housing Allowance rates
                the private rented sector to bridge the                   significant risk of losing their home                 household size of up to five-bedrooms.                   were frozen completely for four years
                supply gap in Scotland.42                                 and becoming homeless.                                This included having a lower rate for                    until 2020. The cumulative effect
                                                                                                                                people under 25, called the Shared                       of policy changes to Local Housing
                Growing reliance on the private rented                    When needed, the welfare system                       Accommodation Rate, which assumed                        Allowance rates since 2011 has
                sector across all three nations has                       provides people on low incomes with                   that most young people would live in a                   resulted in a significant erosion of the
                resulted in increased demand for a                        financial support for housing costs.                  shared property.49                                       support people can receive from the
                limited supply of properties in many                      Under Universal Credit, this support is                                                                        government to help with the cost of
                areas. A higher proportion of working                     set at the same level as it was under                 In 2011, the rates were changed so                       their rent.
                age private renters spend more than                       the Housing Benefit system through                    that they were calculated to cover
                a third of their income on housing,                       Local Housing Allowance rates.                        local rents up to 30 per cent (the                       To mitigate some of the impact of
                compared to people of working age                         Financial support for housing costs                   30th percentile) of the market and a                     these changes on the ability of low-
                living in other housing tenures,43 and a                  provides a vital lifeline for around 1.1              household size of up to four-bedrooms.                   income renters to afford the private
                growing proportion of people on the                       million households renting privately.47               This meant that people receiving Local                   rented sector, the Westminster
                lowest incomes spend more than a                                                                                Housing Allowance rates could afford                     Government put in place Targeted
                third of their income on housing.44                       Changes to financial                                  just under a third of the cheapest rents                 Affordability Funding to allocate
                                                                          support to pay rent in the                            in an area. At the same time, national                   additional funding to areas of high
                Despite people spending more on                           private rental market                                 weekly caps were put in place so that                    housing costs in 2014. Targeted
                their rent, across all three nations                                                                            in areas of very high housing costs,                     Affordability Funding is generated
                homes in the private rented sector                        Under Universal Credit, Local Housing                 such as London, the rates could not                      from the savings that have been made
                are also of poorer quality than other                     Allowance rates set the maximum                       go above a certain limit, even if this                   by the changes to Local Housing
                tenures.45 As poor conditions tend to                     amount of financial support someone                   resulted in less than 30 per cent of the                 Allowance rates since 2013.
                be concentrated at the lower-cost end                     can receive towards covering the                      market being covered by the rates.
                of the private rented sector, people                      cost of their rent in the private rented                                                                       The funding is used to uplift Local
                on low incomes, including people                          sector, based on the size of the                      From 2013, the Local Housing                             Housing Allowance rates by around
                experiencing homelessness, are                            property. The rates have been carried                 Allowance rates were no longer                           three per cent. The overall amount of
                disproportionately impacted.46                            over from the previous Housing                        calculated to cover up to 30 per cent of                 funding is limited and so it is allocated
                                                                          Benefit system and incorporated into                  local rents in an area but were instead                  to areas where housing costs are high.
                40 Fitzpatrick, S., Pawson, H., Bramley, G., Watts, B., Wood, J., Stephens, M., and Blenkinsopp, J. (2019)
                                                                                                                                increased by the Consumer Price Index                    This is calculated by looking at which
                The homelessness monitor: Scotland 2019. London: Crisis.                                                        (CPI). This index is a much poorer                       areas the Local Housing Allowance
                41 Fitzpatrick, S., Pawson, H., Bramley, G., Watts, B., Wood, J., Stephens, M., and Blenkinsopp, J. (2019)      indicator of changing rental prices,                     rates cover less than five per cent of
                The homelessness monitor: Scotland 2019. London: Crisis.                                                        meaning the Local Housing Allowance                      the private rented market.51 In recent
                42 Trevillion, E. and Cookson, D. (2016) Demand patterns in the private rented sector in Scotland: time to      rates were detached from local private                   years, the government has taken
                commit to residential investment? Edinburgh: Homes for Scotland.
                                                                                                                                rents.50 In 2014 and 2015, the rates were                welcome steps to increase the amount
                43 Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,
                                                                                                                                then only increased by one per cent.                     of Targeted Affordability Funding so it
                Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis
                44   Joseph Rowntree Foundation (2017) ‘Housing costs’: https://www.jrf.org.uk/data/housing-costs               48 Local Housing Allowance rate are set by specific areas known as Broad Rental Market Areas (BRMA).
                45 Ministry of Housing, Communities, and Local Government (2018) ‘English Housing Survey 2017 to 2018:          How BRMAs are defined are set by the Westminster Government, and it must take into account reasonable
                headline report’ https://www.gov.uk/government/statistics/english-housing-survey-2017-to-2018-headline-         access to facilities and health, education, personal banking and shopping services. It should also consider the
                report; Scottish Government (2017) Scottish Housing Conditions Survey Key Findings. Edinburgh: Scottish         travel and public transport available in terms of accessing these services. There are 152 BRMAs in England, 22
                Government; Welsh Government (2018) Welsh Housing Conditions Survey (headline results: April 2017 to            in Wales, and 18 in Scotland.
                March 2018). Wales: Welsh Government                                                                            49 Housing Benefit: Shared Accommodation Rate Standard Note SN/SP/5889 https://researchbriefings.
                46 Smith, M., Albanese, F., Truder, J. (2014) A roof over my head. The final report of the sustain project.     files.parliament.uk/documents/SN05889/SN05889.pdf
                London: Crisis/Shelter Cymru (2016) Accessing and sustaining social tenancies. Swansea: Shelter Cymru.          50 Chartered Institute of Housing (2018) Missing the target: Is Targeted Affordability Funding doing its job?
                47 Housing Benefit caseload statistics: https://www.gov.uk/government/statistics/housing-benefit-               Coventry: Chartered Institute of Housing.
                caseload-statistics                                                                                             51 Wilson, W., Barton, C. (2017) Local Housing Allowance caps and the social rented sector. London: House
                                                                                                                                of Commons Library.
16   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                             Policy context   17

                can be provided in more areas across                     and market rents, and so the impact
                the UK.52                                                depends on how much rents in an area
                                                                         have increased.
                However, research shows that despite
                investment from Targeted Affordability                   Analysis by Crisis and the Chartered
                Funding, underinvestment in Local                        Institute of Housing of the Local
                Housing Allowance rates continues                        Housing Allowance rates for shared,
                to negatively impact the ability of                      one-bedroom, and two-bedroom
                private renters to cover the cost of                     properties showed that in three-
                their rent and secure their home.53                      quarters (74%) of the areas where
                This is because allocating the funding                   Targeted Affordability Funding was
                where the private rented sector is least                 allocated last year, only five per cent
                affordable means it tends to go to                       or less of the private rented sector
                areas where rents have been growing                      was priced within Local Housing
                fastest. As the funding only increases                   Allowance rates.54
                Local Housing Allowance rates by
                a limited amount, it cannot entirely
                make up the gap between the rates
                52 HM Treasury Budget 2018: https://assets.publishing.service.gov.uk/government/uploads/system/
                uploads/attachment_data/file/752202/Budget_2018_red_web.pdf
                53 Chartered Institute of Housing (2018) Missing the target: Is Targeted Affordability Funding doing its job?
                Coventry: Chartered Institute of Housing.
                54   See Appendix A for full methodology.
18   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                          Universal Credit must be a key tool to prevent homelessness               19
                                                                                                                        The introduction of Universal Credit                    2018/19 if they need to live in shared
                                                                                                                        creates an opportunity to ensure that                   accommodation, a one-bedroom

                    Universal
                                                                                                                        the welfare system operates effectively                 property, and a two-bedroom
                                                                                                                        to prevent homelessness by providing                    property respectively.58
                                                                                                                        timely and sufficient financial support
                                                                                                                        for people to be able to pay rent and                   Looking at affordability within Local

                    Credit must
                                                                                                                        secure stable housing. Much of the                      Housing Allowance rates for 2018/19
                                                                                                                        focus on Universal Credit to date has                   reveals the challenge these households
                                                                                                                        been on how the system functions,                       face when living in private rented
                                                                                                                        including errors and delays. Under                      accommodation if they experience

                    be a key tool
                                                                                                                        Universal Credit housing costs are no                   a drop in income, for example from
                                                                                                                        longer received separately and so it will               loss of employment, illness or caring
                                                                                                                        be harder to understand the impact                      responsibilities. This would mean they
                                                                                                                        of underinvestment in Local Housing                     would require support from Universal
                                                                                                                        Allowance rates.                                        Credit to pay their rent while they are

                    to prevent
                                                                                                                                                                                unable to work.
                                                                                                                        However, the underinvestment in Local
                                                                                                                        Housing Allowance rates is seriously                    The research found that across Great
                                                                                                                        impeding the ability of Universal Credit                Britain, 61 per cent of areas were

                    homelessness
                                                                                                                        to operate effectively to prevent and                   unaffordable59 within Local Housing
                                                                                                                        respond to homelessness. There is an                    Allowance rates for 2018/19 to single
                                                                                                                        urgent need to review Local Housing                     people, couples, and small families,
                                                                                                                        Allowance levels to ensure they are not                 and 92 per cent were unaffordable to
                                                                                                                        undermining the ability and ultimate                    at least one of these household types.
                                                                                                                        success of Universal Credit to stabilise                This is despite £40 million of Targeted
                                                                                                                        people’s housing situation and prevent                  Affordability Funding in 2018/19. This
                                                                                                                        homelessness. Urgent investment in                      reveals the extremely limited choices
                                                                                                                        Local Housing Allowance rates will                      people receiving Universal Credit have
                The best way to tackle homelessness is                 This has significant cost implications           ensure Universal Credit can stabilise                   in finding and keeping secure and
                to stop it happening in the first place.               for homelessness services, physical              housing and therefore operate                           stable housing in the private rented
                There is a significant human cost to                   and mental health services, and the              effectively as a robust homelessness                    sector.
                homelessness. Repeat and entrenched                    criminal justice system.57                       prevention tool.
                homelessness damages people’s                                                                                                                                   When broken down by nation,
                physical and mental health, family                     People lose their homes when the                 Local Housing Allowance                                 households in England face the
                relationships, employment prospects                    rising pressure from high rents and              rates should help stabilise                             biggest challenge with 97 per cent
                and life chances.                                      low incomes becomes too much.                    people’s housing and                                    of areas unaffordable for at least one
                                                                       Without government support, a sudden                                                                     household type. This means that
                                                                                                                        prevent homelessness
                Research commissioned by Crisis found                  increase in pressure like losing a job or                                                                across most of England, households
                that the failure to deal with homelessness             becoming ill can quickly force someone           In 2018, Crisis and the Chartered                       are left with impossible decisions
                early is significantly impacting on the                into homelessness. The welfare system            Institute of Housing carried out                        about how to address the gap
                severity of people’s support needs.55                  should be a robust safety net that               joint research on the continued                         between the cost of their rent and the
                Fifty-six per cent of people who                       prevents homelessness from happening             underinvestment in Local Housing                        amount of financial support available
                had faced five or more periods of                      in the first place and rapidly provides          Allowance rates. The research                           to them from Universal Credit.
                homelessness also reported having five                 financial support for people if they do          examined the impact on the ability of
                or more life experiences likely to result              become homeless, so that they can                people receiving Universal Credit to                    Figures 1.1 and 1.2 show the difficulties
                in a support need.56 This also makes                   quickly secure housing.                          afford somewhere to live in the private                 of finding affordable accommodation
                it harder for people to move on from                                                                    rented sector up to April 2019. We                      within Local Housing Allowance rates
                homelessness when it does happen.                                                                       looked at what single people, couples,                  for couples needing a one-bedroom
                                                                                                                        and small families could afford within                  property and small families needing a
                55 Mackie, P. and Thomas, I. (2014) Nations Apart? Experiences of single homeless people across Great   Local Housing Allowance rates for                       two-bedroom property.
                Britain. London: Crisis.
                56 Mackie, P. and Thomas, I. (2014) Nations Apart? Experiences of single homeless people across Great   58 Small families are defined as a couple with two children of school age, or a single parent with one child
                Britain. London: Crisis.                                                                                of school age. Please see Appendix A for more details on the research methodology.
                57 Pleace, N. and Culhane, D.P. (2016) Better than Cure? Testing the case for Enhancing Prevention of   59 Unaffordable is defined here as 20 per cent or less of the private rented market available within the
                Single Homelessness in England. London: Crisis.                                                         Local Housing Allowance rate.
20   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                                     Universal Credit must be a key tool to prevent homelessness       21
                Figure 1.1 Percentage of the private rented sector that couples needing                            Figure 1.2 Percentage of the private rented sector that small families
                a one-bedroom property can afford in England within Local Housing                                  needing a two-bedroom property could afford in England within Local
                Allowance rates for 2018/19                                                                        Housing Allowance rates for 2018/19

                Private rented sector affordability                                                                Private rented sector affordability
                in England                                                                                         in England

                      0 – 5%                                                                                             0 – 5%
                      5 – 10%                                                                                            5 – 10%
                      10 – 15%                                                                                           10 – 15%
                      15 – 20%                                                                                           15 – 20%
                      20 – 25%                                                                                           20 – 25%
                      25% and above                                                                                      25% and above

                Source: Crisis and CIH analysis using Valuation Office Agency data.                                Source: Crisis and CIH analysis using Valuation Office Agency data.

                The maps show that stabilising                          per cent for couples needing a one-        renters having no savings at all60                      percentile of rents for small families
                housing in the private rented sector                    bedroom property. In Portsmouth,           this leaves people facing impossible                    in different regions.
                is most challenging in the regions of                   couples could afford just eight per        choices about whether to pay rent or
                London and the South East. In places                    cent of the market, and small families     fall into rent arrears in order to pay                  These gaps have a significant impact
                like Hackney, Islington, and Tower                      could afford just seven per cent.          for food and essential bills. An early                  on individuals and families’ ability to
                Hamlets, small families could find                                                                 evaluation from the Department for                      retain their home. A small family living
                housing within the Local Housing                        However, the problem is not just           Work and Pensions on the impact of                      in York and receiving Local Housing
                Allowance rate for a two-bedroom                        concentrated in London and the             underinvestment into Local Housing                      Allowance faced a gap of £53.40 a
                property in just two per cent of the                    South East. As the maps show, in most      Allowance rates found that tenants                      month to be able to afford rent in
                market. Couples needing a one-                          regions, the Local Housing Allowance       were already being forced to cut back                   just under the cheapest third of the
                bedroom property don’t fare much                        rates fail to cover at least 20 per cent   on household essentials or borrow                       market. With the average household
                better, with just four per cent of the                  of the private rented sector, and          money from family and friends.61                        in the Yorkshire region spending
                market affordable within the rates.                     in some places, particularly in and                                                                £52.90 a week on food62, this is more
                                                                        around larger cities, affordability is     Table 1.1 provides a comparison                         than a week’s worth of food to make
                But even further out in the South                       as challenging as in London and the        of some of the largest gaps                             up from other income to be able to
                East where housing is typically more                    South East.                                between Local Housing Allowance                         secure their housing.
                affordable, households face serious                                                                rates in 2018/19 and the 30th
                challenges to find housing within Local                 In many of these places, households
                Housing Allowances rates. In Hastings,                  have to cover significant shortfalls       60   Shelter (2017) General Election 2017: The case for living rent homes. London: Shelter England.

                2018/19 Local Housing Allowance                         in their rent to be able to afford just    61 Department for Work and Pensions (2015) The impact of recent reforms to Local Housing Allowances:
                                                                                                                   Summary of key findings. London: Department for Work and Pensions.
                rates only covered 13 per cent of the                   under the cheapest third of rents in
                                                                                                                   62 Office for National Statistics, Average family spend in the UK tables: https://www.ons.gov.
                market for small families needing a                     the private rented sector. With almost     uk/peoplepopulationandcommunity/personalandhouseholdfinances/expenditure/bulletins/
                two-bedroom property, and just seven                    two-thirds of low-income private           familyspendingintheuk/financialyearending2018
22   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                          Universal Credit must be a key tool to prevent homelessness                                       23
                Table 1.1 Low affordability areas with large shortfalls for small families in a        What is the weekly gap between rents and 2018/19 Local Housing Allowance rates worth to
                two-bedroom property by region                                                         small families?

                Region                 Low affordability areas                 Amount needed
                                                                                                                                                   Rugby and East (weekly gap                                                Inner East
                                       (Broad Rental Market Area)              per week to afford
                                                                                                       York (weekly gap                            £23.82): half a week’s worth of                                           London (weekly
                                       for small families                      30 per cent of the
                                                                                                       £13.35): one and a half                     food or two weeks of electricity                                          gap £56.80):
                                                                               market
                                                                                                       weeks of electricity                                                                                                  one week of food
                North East             Northumberland                    17%   £3.45                                                                                                                                         or five weeks of
                                                                                                                                                                                                                             electricity
                                       Tyneside                          18% £3.45
                North West             Southern Greater Manchester       7%    £15.67
                                       Central Greater Manchester        11%   £16.95
                                                                                                         Northampton                                               Central London (weekly
                Yorkshire and the York                                   12%   £13.35                    (weekly gap £19.49):                                      gap £213.60): three and
                Humber                                                                                   two weeks of gas                                          a half weeks of food or
                                  Harrogate                              12%   £12.66                                                                              19 weeks of electricity
                East Midlands          Northants Central                 3%    £17.46                                                                                                                        Bristol (weekly gap £39.57):
                                                                                                                        Cambridge (weekly gap                                                                three and a half weeks of
                                       Northampton                       5%    £19.49                                   £30.20): half a week of                                                              electricity or five weeks of gas
                                                                                                                        food or three weeks of gas
                West Midlands          Rugby and East                    1%    £23.82
                                       Warwickshire South                6%    £17.74                                                                                                                                     Bath (weekly
                                                                                                                          Brighton and Hove
                                                                                                                                                                                                                          gap: £34.14): half
                East of England        South West Herts                  1%    £38.77                                     (weekly gap £30.74):
                                                                                                                                                                                                                          a week of food or
                                                                                                                          half a week of food or
                                       Cambridge                         2%    £30.20                                                                                                                                     four weeks of gas
                                                                                                                          three weeks of gas
                London                 Central London                    0%    £213.60
                                       Inner East London                 2%    £56.80                  Source: Crisis analysis of Valuation Office Agency data and Office of National Statistics data of average weekly
                                                                                                       household expenditure data by region in 2018. Calculations rounded.
                South East             Brighton and Hove                 5%    £30.74
                                       Guildford                         9%    £30.19
                                                                                                       The shortfalls households face each                      their Universal Credit claim because
                South West             Bristol                           1%    £39.57
                                                                                                       month between the cost of their                          there is an initial minimum five week
                                       Bath                              7%    £34.14                  rent and the amount they receive to                      wait before people receive their first
                                                                                                       cover their rent via Universal Credit                    payment. People receiving Universal
                                                                                                       substantially increases the likelihood                   Credit can take out an advance from
                                                                                                       of them falling into rent arrears.                       the Department of Work and Pensions,
                                                                                                       These households are also likely to                      which is paid back each month. Last
                In some regions, the gap between            this is still more than the amount         face additional pressures on their                       year, the National Audit Office found
                rents at the 30th percentile and Local      that households in the North East          finances as they may be paying back                      that take up of advance payments
                Housing Allowance rates are typically       on average spend per week on bills         loans, debts, or money owed to the                       was at 60 per cent of claimants.64
                lower. However, this still places           for gas or electricity, which is £11.50.   Department for Work and Pensions.                        Deductions for advances, or for other
                unsustainable financial pressures           This can mean families with children       Research by Shelter has found that one                   loans and debts, leave households with
                on low income households as they            having to cut back on a week’s worth       in six of private renters on the lowest                  even less money available to make up
                have to budget to make up the gap.          of heating to be able to make rent         20 per cent of incomes are or have                       shortfalls in their rent.65 This leaves
                For example, in areas in the North          payments. For households unable to         been in rent arrears.63                                  people very vulnerable to rent arrears
                East like Newcastle and Gateshead, a        work, this is also made more difficult                                                              and homelessness.
                small family receiving Local Housing        as all working-age benefits have been      Low income households are also
                Allowance would have to pay £13.80 a        frozen since 2016. These choices           more likely to be in debt at the start of
                month to afford rent in just under the      put families and individuals at risk
                                                                                                       63   Shelter (2017) General Election 2017: The case for living rent homes. London: Shelter England.
                cheapest third of the market.               of homelessness as they struggle to
                                                                                                       64 National Audit Office (2018) Report by the Comptroller and Auditor General: Rolling Out Universal
                                                            manage due to inadequate financial         Credit. London: National Audit Office.
                While this is significantly less than the   support from Universal Credit to pay       65 Downie, M., Gousy, H., Basran, J., Jacob, R., Rowe, S., Hancock, C., Albanese, F., Pritchard, R.,
                gap faced by families living in York,       their rent.                                Nightingale, K., and Davies, T. (2018) Everybody In: How to end homelessness in Great Britain. London: Crisis
24       Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                                            Universal Credit must be a key tool to prevent homelessness             25
                                                                                                              Figure 1.3 Percentage of the private rented sector that couples needing
     David*, 25, Croydon                                 accepted something of bad quality like all           a one-bedroom property can afford in Scotland within Local Housing
     “I was sofa surfing – staying with my mum           those I had seen. But the flat I accepted on         Allowance rates for 2018/19
     and with friends. Before coming to Crisis,          the ground floor had to be given to someone
     I tried to look for a place myself, I looked        else, so they moved me upstairs and it’s
     on sites like Gumtree and a few others,             a much better place – bigger and cleaner.
     but they never come back to you. They said          I got lucky.
     they would phone back but they never do,                                                                            Private rented sector affordability
     so I couldn’t find anywhere.                        I’m still paying about £30 to £40 a month                       in Scotland
                                                         to cover my rent that isn’t covered by Local
     A lot of places I looked at was made                Housing Allowance rates though. I make it
     impossible because of the Local Housing             work but it is tight. You have to shop smart,                          0 – 5%
     Allowance – it would mean I’d have to               like with food. I can get a product of higher                          5 – 10%
     pay too much money out of other money               quality or get more of something with lower                            10 – 15%
     available in Universal Credit. On top of that,      quality. I have to freeze a lot of things!
     the places were awful… one of the first                                                                                    15 – 20%
     places I looked at was in Peckham, it was tiny,     It would be really hard if I got a big bill.                           20 – 25%
     like a prison cell…it was really small. The first   The electricity is a killer… I have the meter                          25% and above
     few viewings were all like that, I thought it       door open all the time so I can see the meter.
     was all I could get. They were all tiny with        The first time I showered I saw it took £1 off!
     furniture in really bad condition.                  I never used to understand why when I was
                                                         younger my mum would go around turning
     I’m relentless though… if you’ve got my             off lights and shutting down my playstation…
     energy you’ll probably find somewhere but I         but now I get it”.
     imagine people would get really disheartened.
     Even with me it got to the point where I was        *This is a pseudonym to protect their identity.
     going to accept anything…to be honest I

                                                                                                              Source: Crisis and CIH analysis using Rent Service Scotland data.
                       In Scotland and Wales, the impact of        In the Lothian area, a couple receiving
                       underinvestment in Local Housing            Universal Credit and living in a one-
                       Allowance rates varies more widely          bedroom property would have to
                       than in England. However, it is still a     budget for an extra £20.22 a week
                       barrier to preventing homelessness.         to be able to afford just under the        This is significant as in Scotland over                  These households will need at least a
                       Crisis’ joint research with the Chartered   cheapest third of rents. In Greater        the last decade there has been a shift                   two-bedroom property in the private
                       Institute of Housing shows that in          Glasgow, they would have to find an        in the types of households now renting                   rented sector. This puts pressure on
                       Scotland, 67 per cent of the private        extra £11.50 a week.                       privately. Almost one-quarter of                         the private rental market as there is
                       rented sector is unaffordable for at                                                   households in the private rented sector                  more demand for the same properties.
                       least one household type considered         Small families face an even greater        have children. Lone parents are now                      As Local Housing Allowance rates are
                       in the research.                            challenge as they are forced to budget     almost as likely to live in the private                  falling so far short of providing the
                                                                   for much larger gaps. Table 1.2 shows      rented sector as single adults (24 per                   support needed, this makes it less likely
                       For both couples and small families,        the proportion of the market that          cent compared to 25 per cent) and are                    that small families needing support
                       finding rents that are affordable within    small families could afford within Local   more likely than working age couples                     from Universal Credit will be able to
                       2018/19 Local Housing Allowance             Housing Allowance rates for 2018/19 in     without children (20 per cent) to live                   rent somewhere they can afford.
                       rates was difficult in just under half      the most expensive areas in Scotland,      in the private rented sector. Couples
                       of the country (eight of 18 areas). As      and how much they would have to            with one or two children are also now
                       shown in figure 1.3, couples needing a      find per week to be able to afford just    more likely to live in the private rented
                       one-bedroom property would struggle         under the third cheapest rents.            sector, up from three per cent in 1999
                       most to secure housing in Lothian and                                                  to 14 per cent now.66
                       Greater Glasgow. In these areas, just
                       three and 13 per cent of the private
                       rented sector is affordable within Local                                               66 Fitzpatrick, S., Pawson, H., Bramley, G., Watts, B., Wood, J., Stephens, M., and Blenkinsopp, J. (2019)
                       Housing Allowance rates respectively.                                                  The homelessness monitor: Scotland 2019. London: Crisis.
26   Cover the Cost: how gaps in Local Housing Allowance are impacting homelessness                                            Universal Credit must be a key tool to prevent homelessness   27
                                                                                                  Table 1.2 Low affordability areas in Scotland and the amount needed for
                                                                                                  small families to afford 30 per cent of the market

                                                                                                  Low affordability areas                     Percentage of         Amount
                                                                                                  (Broad Rental Market Areas)                 the local private     needed per
                                                                                                  for small families                          rental market         week to afford
                     Mike*, 34, Crisis client              my flat, or pay my rent. I went                                                    affordable within     30 per cent of
                     “I used to have a private tenancy     into rent arrears of £900 and I                                                    Local Housing         the market
                                                                                                                                              Allowance rates
                     of my own that I managed fine,        didn’t know where to turn.
                     but I went to prison and I lost it.                                          Lothian                                     7%                    £28.57
                     I just didn’t realise how hard it     I got advice from Crisis and           East Dunbartonshire                         8%                    £10.05
                     would be to find somewhere to         my local council. I got a              West Lothian                                8%                    £14.64
                     live when I came out.                 Discretionary Housing Payment
                                                                                                  Greater Glasgow                             9%                    £21.55
                                                           which was a huge help. If that
                     When I came out of prison             hadn’t happened I would have           Perth and Kinross                           12%                   £9.13
                     I wasn’t able to work, and            eventually been homeless and           Forth Valley                                15%                   £5.76
                     eventually I was awarded              I dread to think how I would           Highlands and Islands                       17%                   £4.35
                     Employment and Support                have coped.
                                                                                                  Fife                                        18%                   £3.30
                     Allowance (ESA). I’m 34 and
                     wanted to live in Sunderland,         I had a Housing Coach at
                     and so I was only entitled to         Crisis and I get help with my          In Wales, the impact of                     Allowance rates and face a gap of
                     the Shard Accommodation Rate          mental wellbeing. The support          underinvestment in Local Housing            £16.92 per week to afford just under
                     of Local Housing Allowance of         I received from Crisis has been        Allowance rates has meant that 82           the cheapest third of rents. Similarly,
                     £207 a month.                         phenomenal and without it I am         per cent of the private rented sector       just 16 per cent of rents in the Vale of
                                                           not sure that I would still be here.   was unaffordable to at least one type       Glamorgan and 17 per cent in North
                     I couldn’t find a property for                                               of household among single people,           West Wales are affordable within the
                     that and so I had to use my ESA       My benefits have now been              couples, and small families. Areas of       rates, with families having to budget
                     to top up my Local Housing            sorted out and I receive a limited     high demand for housing present the         to find an extra £11.51 and £8.68 per
                     Allowance, even though that isn’t     work capacity payment so               biggest challenges to these households.     week respectively to afford 30 per cent
                     what it is for. I found a property    I can afford the rent. I still                                                     of the market.
                     where the rent was £345 and I         think it’s wrong that I have to        For example, couples needing a one-
                     was just about able to afford it.     use this to top up my Local            bedroom property could afford just 11       However, the most significant
                                                           Housing Allowance.                     per cent of private rents within Cardiff,   problem in Wales from Local Housing
                     I then moved from ESA to                                                     and face having to budget for an            Allowance rates is from the Shared
                     Universal Credit, and my benefits     I think the government should          extra £11.51 a week to be able to find      Accommodation Rate for single people
                     went down even though I still         invest more in Local Housing           somewhere to live in just under the         under the age of 35. In fact, the Shared
                     wasn’t able to work. I was just       Allowance because it just isn’t        third cheapest rents. Overall, a one-       Accommodation Rate presents a
                     getting the standard Universal        possible in lots of areas to find a    bedroom property was unaffordable in        particular challenge across all three
                     Credit allowance of £317 and          property without having to top         just under a third (seven of 22) of areas   nations as shown in figure 1.5.
                     the Local Housing Allowance           up the rent.                           in Wales as shown in figure 1.4.
                     rate of £207, and I just couldn’t                                                                                        In England, shared accommodation
                     afford the rent any more.             I am now volunteering in the Café      Similarly, for small families there         was unaffordable within the Shared
                                                           at Crisis and it is my ambition to     are areas in Wales where they will          Accommodation Rate in 123 out of
                     I tried to sort it out with the       become a pastry chef.”                 particularly struggle to find housing       182 areas (81% of the country). This
                     Jobcentre but it was so difficult.                                           unless they top up the support from         includes more than a quarter of the
                     There were times when it drove        *This is a pseudonym to protect        Universal Credit to pay their rent          country (27%) where less than five per
                     me to the edge, and I often had       their identity.                        by dipping into other benefits or           cent of rents were affordable within
                     to make a decision to eat, heat                                              incurring debt. Small families needing      the rates, and 12 areas (8%) where
                                                                                                  a two-bedroom property face the             there is no shared accommodation
                                                                                                  largest gaps between their actual           affordable within the rates. In Scotland
                                                                                                  rents and Local Housing Allowance           and Wales, accommodation was
                                                                                                  rates. In Cardiff, small families could     unaffordable within the Shared
                                                                                                  afford just ten per cent of the private     Accommodation Rate in 55 and 50
                                                                                                  rented market within Local Housing          per cent of the countries respectively.
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