Training & Education Industry - Environment Scan 2015

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Training & Education Industry - Environment Scan 2015
Training &
Education Industry
Environment Scan 2015
Training & Education Industry - Environment Scan 2015
Training & Education Industry - Environment Scan 2015
Predicting change

   Contents
   1. Executive summary                                                                2
   2. Industry intelligence                                                            6
   3. Identified workforce development needs                                       20
   4. Current impact of training packages                                          26
   5. Future directions                                                            38
   Appendix A - Methodology and bibliography                                       42
   Appendix B - Training and Education Occupations in demand                       48
   Appendix C - NCVER data                                                         50

The Environment Scan
                                              the people doing the jobs across the
Context, purpose & audience
                                              industries and who experience firsthand
Continuing advances in technology and         the impact of change. It also draws
ongoing pressure on productivity are          on a range of topical sources such
building the demand for creative and          as the latest industry, enterprise and
innovation skills with which workforces       government research, and international
can use Big Data, engage with complex         developments. The Escan methodology
systems and focus on customers. With          can be found at Appendix B.
these skills Australian industry can better
                                              The Escan’s formal audience is the
respond to the challenges of operating
                                              Department of Education and Training
in a global marketplace.
                                              – both to contribute to industry skills
As industries continue to evolve, converge    needs advice and also as evidence
or relocate, and as new job roles emerge      to support endorsement of training
and others become obsolete, developed         package upgrades. The relevance of
economies are looking to ‘early warning       the Escan however extends far beyond
systems’ to detect the onset of economic      and continues to be used extensively
and industry trends. The Environment          by state and territory governments,
Scans – or Escans – undertaken annually       industry bodies, enterprises and many
by Industry Skills Councils report these      other stakeholders involved in skills and
trends and assist governments and             workforce development.
industry to shape responsive vocational
                                              As a document limited in size, the
training systems.
                                              Escan does not seek to capture every
Specifically, Innovation and Business         issue within each industry, rather it is a
Skills Australia’s (IBSA) Escan identifies    snapshot of a continually developing
the factors currently having impact           picture that is intended to alert and
on the skill needs of the workforces          inform a wide audience and enhance
of its six industries and considers how       their capacity to act.
well the national training system, its
                                              The Escans are part of Industry Skills
products and services, and industry
                                              Councils’ broader role in gathering
itself are responding.
                                              industry intelligence and undertaking
National, real time industry intelligence     high quality analysis of the skills needs
is what sets the Escans apart from            and profile of current and future industry
other reports on the national training        workforces. Escan 2015 has been
system. The Escans capture data and           produced with the assistance of funding
information from IBSA’s ongoing visits        provided by the Australian Government
and conversations with key industry           through the Department of Education
stakeholders, regulators and, critically,     and Training.

                                                       Training & Education Industry   |   i
Training & Education Industry - Environment Scan 2015
Training & Education Industry - Environment Scan 2015
CHAP TER 1

Executive
summary
Training & Education Industry - Environment Scan 2015
IBSA Environment Scan 2015

CH AP TER 1

Executive summary
The Training and Education Industry has been – and is – undergoing change principally
affected by two factors: changes in funding models and the comprehensive introduction of
demand driven systems. Revenue was expected to reach $104.7 billion in 2013-14, was
confirmed at $110.9 billion in October 20141 and is forecast to reach $136.7 billion by 2018/19.2
The Education and Training industry provides education services from preschools and schools,
through to vocational education and training (VET) and higher education.

The demographics provided in this                         The VET sector is being affected by the   • higher level VET qualifications
Escan address the full industry however                   following trends:                           becoming more popular and lower
Chapter 3 onwards concentrates                                                                        level qualifications losing relevance.
                                                          • rising unemployment increasing
on VET sector as IBSA’s key area of
                                                            demand for upskilling and reskilling
responsibility.12
                                                            of previously employed VET workers
                                                                                                    The Business Council of Australia
Over the five years through to 2013-14,                     and new entrants
                                                                                                    noted that VET is a crucial piece of
industry revenue was forecast to grow by
                                                          • changes in funding models and           the national armour needed to protect
an annual rate of 1.9 percent to reach
                                                            programs affecting income streams,      Australia’s economic competitiveness
$9.6 billion.3 However while revenue
                                                            governance and operations and           and social cohesion.4 The importance of
may have been on the rise, in 2013,
                                                            asset utilisation                       VET to the Australian economy cannot
compared with 2012, the number of
                                                                                                    be underestimated.
students enrolled in the public vocational                • demand for improved quality and
education and training (VET) system                         embracing new training package          For the VET sector workforce
decreased by 3.4 percent to 1.9 million                     standards                               development issues centre on:
and total subject enrolments decreased
by 3.9 percent, from 16.8 million to                      • increasing competition with higher      • changes required by providers,
16.2 million.                                               education providers and schools           and their ageing workforce, to
                                                            offering VET qualifications               adapting to a risk based regulatory
                                                                                                      environment, especially the pre-
                                                          • rising international student numbers
                                                                                                      retirement component of the
                                                            as a result of the lower value of the
1   IBISWorld, (2014) Industry Report P, Education and                                                workforce
    Training in Australia, October 2014.                    Australian dollar
2   IBISWorld, (2014) Industry Report P, Education and    • online and mature age education
    Training in Australia, April 2014.
                                                            opportunities for those seeking         4   Business Council of Australia, June 2014, Jennifer
3   IBISWorld, (2014) Industry Report P8101, Technical      professional development, and               Westacott, Swinburne University 2014 Chancellor’s
    and Vocational Education and Training in Australia,                                                 Lecture : Redefining Vocational Learning in the Global
    2014.                                                                                               Economy

2   |    Chapter 1 Executive summary
Training & Education Industry - Environment Scan 2015
Predicting change

• being able to respond to              This Escan also reports on the use       Training Packages; that chapter
  new funding arrangements and          and continuous improvement of the        considers the workforce development
  policies effecting traditional        Foundation Skills Training Package.      issues as well as:
  income streams                        This package supports learning in what
                                                                                 • increasing the utilisation of the
                                        have been known as employability
• maintaining standards to protect                                                 Foundations Skills Training Package
                                        skills as well as language, literacy
  and provide confidence in the                                                    across all industries, and
                                        and numeracy particularly for those
  sector, and
                                        who have barriers to workforce           • ensuring the TAE Training and
• making the best use of the            participation. These skills are also       Education Training Package is
  stronger and increasingly pervasive   critical for future learning.              effective as the primary influencer
  presence of technology to design,                                                on the quality of VET in Australia.
                                        Future directions outlined in Chapter
  deliver and assess skills and
                                        5 address both the Training and
  knowledge.
                                        Education and Foundation Skills

                                                                                        Training & Education Industry   |   3
Training & Education Industry - Environment Scan 2015
Training & Education Industry - Environment Scan 2015
CHAP TER 2

Industry
intelligence
Training & Education Industry - Environment Scan 2015
IBSA Environment Scan 2015

CH AP TER 2

Industry intelligence
                                                         International students studying and                       Government, along with enterprise,
THE TRAINING AND
                                                         living in Australia contributed $15.6                     public and private training providers.
EDUCATION INDUSTRY                                       billion to the Australian economy in                      These organisations operate to provide
The introduction of demand driven                        2013, a 3.8 percent increase from 2012                    nationally consistent training and skills
systems and related changes in funding                   ($14.5 billion). This rise is suggested                   development across Australia.
models is the single largest change in                   to have been the result of Australia
                                                                                                                   Approximately 4,650 registered
the Training and Education Industry.                     being a more attractive destination with
                                                                                                                   training organisations (RTOs) from
Revenue reached $110.9 billion in                        the drop in the value of the Australian
                                                                                                                   around the country deliver training
2013-14 and is expected to be                            dollar. Education related travel services
                                                                                                                   and issue qualifications from nationally
$136.7 billion by 2018-19.5                              are Australia’s largest services export
                                                                                                                   recognised training packages and
                                                         ahead of other personal travel services
External drivers having impact on this                                                                             state and territory accredited courses.
                                                         ($13.1 billion) and professional and
industry include:                                                                                                  As the sector has evolved over recent
                                                         management consulting services ($4.6
                                                                                                                   decades, particularly into a more open
                                                         billion),6 making this industry a vital part
• the population aged between five                                                                                 and competitive market, the range of
                                                         of the Australian economy.
  and 18 which influences demand                                                                                   ownership models, delivery modes,
  for government and private schools                     Figure 1 shows that over the four                         course offerings and learner profiles
  and has a flow on effect to post                       year period, preschool education,                         has expanded. Today, there is a diverse
  secondary school                                       government school education and                           range of public and private provider
                                                         private school education increased,                       models catering to a wide variety of
• public funding for primary and
                                                         VET remained steady, and the language                     learners and business opportunities.
  secondary education
                                                         and other education, and university                       The provider types include:
• public funding for tertiary education                  and other higher education sectors
                                                                                                                   • TAFE – publicly-owned providers of
  – as public funding declines,                          have decreased.
                                                                                                                     VET, accounting for the highest single
  enrolments are expected to follow
                                                                                                                     concentration of student enrolments.
• secondary school retention rates,                      Vocational training                                         There are 58 TAFEs across Australia
  which when on the rise lead to                         and education sector                                        delivering qualifications across
  increases in demand on secondary                                                                                   approximately 500 campuses.
  school resources and result in                         VET enables students to gain
                                                         qualifications for all types of                           • Private – privately operated
  more students moving onto higher
                                                         employment, and specifically, skills                        organisations registered to provide
  education, and
                                                         for the workplace. VET is provided                          VET, increasing from around 2,500
• the value of the Australian dollar                     through the eight state and territory                       businesses in 2005 to over 3,000, or
  which effects international                            governments and the Australian                              by 20 percent, in 2014.
  enrolments to Australian institutes.
                                                                                                                   • University – comprised of both
                                                                                                                     dual-sector institutions that typically
                                                         6   Australian Education International, (2013) Research
5   IBISWorld, (2014) Industry Report P, Education and       Snapshot – Export income to Australia from
                                                                                                                     offer higher level VET qualifications
    Training in Australia, April 2014.                       international education activity in 2013.               such as diplomas and advanced

6   |    Chapter 2 Industry intelligence
Predicting change

Figure 1: Training and education market segmentation, 2011-14

                             Language and other education                                                                                            2013-14

                                                                                                                                                     2012-13
                           Vocation education and training
                                                                                                                                                     2011-12

                                      Private school education                                                                                       2010-11

                    University and other higher education

                               Government school education

                                           Preschool education

                                                                         0                                20                           40

Source: IBISWorld, Industry Report P, Education and Training in Australia, April 2014.

    diplomas, and universities which                                requirements of business members                       through to 2013-14, industry revenue
    are RTOs or operate in partnership                              and industry learners; there are                       was forecast to grow by an annual rate of
    with an RTO. There are currently 13                             approximately 200 in operation.                        1.9 percent to reach $9.6 billion9 in 2013,
    universities operating as RTOs.                                                                                        compared with 2012:
                                                                • Professional Association – similar
• School – over 400 providers                                     to industry associations, around                         • the number of students enrolled in
  deliver VET programs and support                                30 private organisations deliver                           the public VET system decreased by
  school students to combine                                      VET qualifications specific to the                         3.4 percent to 1.9 million
  vocational studies within their                                 members they represent.
                                                                                                                           • total subject enrolments decreased
  secondary education curriculum,
                                                                • Other – all other providers that                           by 3.9 percent, from 16.8 million to
  sometimes including structured work
                                                                  do not fit into the above                                  16.2 million
  placements, or always in the case
                                                                  categories and have been
  of school-based traineeships and                                                                                         • two in every five or 41.1 percent of
                                                                  grouped as ‘not elsewhere
  apprenticeships.                                                                                                           students studying AQF qualifications
                                                                  classified’ by training.gov.au.7
                                                                                                                             were enrolled in a certificate III,
• Enterprise – the primary operation
                                                                The most accurate picture of the                             followed by certificate IV with
  of the enterprise does not involve
                                                                sizeable workforce of trainers, teachers,                    19.8 percent and certificate II
  training and assessment, rather
                                                                assessors and other VET staff estimated                      with 17.6 percent
  qualifications are delivered as
                                                                there were around 73,000 TAFE
  a company adjunct to serve the                                                                                           • total hours of delivery decreased
                                                                employees and 150,000 employees in
  specific skill requirements of its own                                                                                     by 2.7 percent, from 558.4 million
                                                                other RTOs in 2011.8
  workforce. There are nearly 300                                                                                            to 543.5 million
  enterprise RTOs.                                              The VET sector is crucial to the Australian
                                                                                                                           • full year training equivalents (FYTEs)
                                                                economy - for the development of the
• Community – not-for-profit                                                                                                 decreased by 2.7 percent, from
                                                                national workforce and as a major
  organisations that provide                                                                                                 775,500 to 754,900
                                                                export industry. While over the five years
  training and assessment to meet
  a social objective, for example in                                                                                       • South Australia was the only
  adult learning or the training of                                                                                          jurisdiction to record a growth in
  marginalised groups – about                                   7   Standards for Registered Training Organisations and      VET activity, with increases in student
                                                                    VET Regulators, (2014) Decisions Regulation Impact
  350 are currently in operation.                                   Statement for the decision of the COAG Industry and
                                                                                                                             numbers by 16.3 percent, subject
                                                                    Skills Council                                           enrolments by 20.5 percent, hours
• Industry Association – private
                                                                8   Productivity Commission 2011, Vocational Education
  organisations that provide training
                                                                    and Training Workforce, Research Report for “A
  and assessment tailored to the                                    practical definition of the Vocational Education and   9   IBISWorld, (2014) Industry Report P8101, Technical and
                                                                    Training workforce”.                                       Vocational Education and Training in Australia, 2014.

                                                                                                                                      Training & Education Industry            |   7
IBSA Environment Scan 2015

    of delivery by 24.7 percent and                           these concerns and make progress                training product (qualifications
    FYTEs by 24.7 percent. All other                          on agreed reforms. During early                 and units of competency) they are
    jurisdictions reported declines in                        2014, the Australian Government                 already registered to deliver – thus
    these activity measures, and                              sought submissions on VET reform and            removing the requirement for a
                                                              held nationwide consultations with              training provider to apply for a
• the number of students enrolled
                                                              representatives from industry, business         change of scope, and pay the
  in national training package
                                                              and training providers. The following           required fee, to continue to deliver
  qualifications declined by 4.9
                                                              areas for attention were identified from        a training product that has been
  percent to 1.4 million.10
                                                              this process:                                   updated and endorsed as equivalent
Operating revenues for the public VET                                                                         to the superseded product.
                                                              • improving engagement with industry
system in 2013 were $8,519.1 million,
                                                                                                           • The Unique Student Identifier (USI) is
an increase in nominal terms of $116.2                        • reducing red tape across the sector
                                                                                                             now in place creating certainty for
million, or 1.4 percent from 2012.11
                                                              • streamlining the system for students         the sector and with training providers
Publicly funded training activity was
                                                                and providers of training, and               having completed preparations
delivered by 2,094 distinct training
                                                                                                             for implementation from 1 January
providers in 2013. This included 60                           • improving funding mechanisms                 2015. The USI will provide a national
technical and further education (TAFE)                          to better meet the skills needs              online, authenticated record of
institutes, nine other government                               of business.                                 students’ training attainment and will
providers, 423 adult and community
                                                              Progress is evident in the following:          serve as a building block for a range
education providers and 1,670 other
                                                                                                             of VET reforms.
providers.12 What is not clear is the                         • In August 2014, the Australian
amount spent on privately funded                                Government announced the                   • Young workers will be offered
training – details of the type of fee for                       establishment of the Vocational              new training schemes shaped by
service training, the numbers being                             Education and Training Advisory              employers to meet market demands
trained and where and how.                                      Board to provide advice to the               in an overhaul of the nation’s $6.8
                                                                Minister for Industry regarding              billion vocational training system.14
Reforms13
                                                                priorities for reform of the VET sector.   • The $476 million Industry Skills Fund
While the VET sector has significant
                                                              • The COAG Industry and Skills                 is a key element in the Australian
strength and has been shaped by various
                                                                Council agreed to re-examine                 Government’s competitiveness
reforms, concerns prevail around:
                                                                provider and regulatory standards            agenda and may provide up to
• the responsiveness of the system to                           to ensure they better recognise              200,000 training places and support
  the needs of industry and employers                           the different level of risk posed            services over four years to businesses
                                                                by different providers, and to               especially SMEs and will be delivered
• incentives distorting actual industry                                                                      through a Single Business Service.
                                                                better align with the Australian
  skills needs
                                                                Government’s plans to remove               The next twelve months should see
• the complexity of the system                                  unnecessary regulation and red             these reforms bedded down, existing
                                                                tape – revised standards were              programs reshaped and employers
• inconsistent quality, and
                                                                implemented on 1 January 2015.             exerting far more influence over the
• unnecessary regulatory burden                                                                            VET sector.
                                                              • The establishment of the Australian
  and red tape.
                                                                Industry and Skills Committee was          Quality and assessment
                                                                announced and will provide industry
A VET Reform Taskforce has been                                 with a formal role in relation to policy   Quality remains topical for all VET
established to look at ways to address                          directions and decision making             stakeholders. New regulatory standards
                                                                in the national training system. In        for training providers and regulators
                                                                addition, the National Skills Standard     were approved in September 2014
                                                                Council (NSSC) was dissolved and           to underpin a risk based regulatory
10 NCVER 2014, Australian vocational education and
   training statistics: financial information 2013, NCVER,      its ongoing functions delegated to         system. They aim to introduce important
   Adelaide.
                                                                selected senior officials, prior to        changes to strengthen industry
11 NCVER 2014, Australian vocational education and              the Australian Industry and Skills         engagement, improve the quality of
   training statistics: financial information 2013, NCVER,      Committee commencing operations.           training and reduce the regulatory
   Adelaide.                                                                                               burden on training providers.
                                                              • From July 2014, the Australian Skills
12 NCVER 2014, Australian vocational education and
                                                                Quality Authority (ASQA) and               The new standards also increase
   training statistic: students and courses 2013 – publicly
   funded training providers, NCVER. Note the sum of            the Western Australian Training            protections for students who want to
   providers exceeds the distinct number of providers
                                                                Accreditation Council (TAC) will           undertake nationally recognised training
   as in some cases they reported in more than one
   category.                                                    automatically update a training
                                                                provider’s domestic scope to include
13 Australian Government (2014), Dept of Industry, VET                                                     14 The Australian (2014), David Crowe, Bosses get more
                                                                any new, equivalent version of a
   Reform, accessed August, 2014.                                                                             say on training. September 8, 2014

8    |   Chapter 2 Industry intelligence
Predicting change

Figure 2: VET sector versus industry costs, 2013-14

 60

 50

 40
                                                                                                                                      	Average costs of all industries
                                                                                                                                        in sector (2013-14)
 30
                                                                                                                                          VET sector costs (2013-14

 20

 10

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Source: IBISWorld Industry Report P8101, Technical and Vocational Education and Training in Australia, 2014

and strengthen the qualifications                             • streamlining the regulatory                                strengthen industry’s influence on the VET
requirements for the delivery of training                       framework to free up providers from                        sector and may reduce the number of
and assessment.                                                 unnecessary red tape and enable                            poor performers that do not meet industry
                                                                regulators to better respond to poor                       expectations and requirements.
The new standards came into effect
                                                                quality providers.15
on 1 January 2015 and transition
arrangements will apply. As an integral                       The key changes in the standards relate                      Higher education
part of implementing the new standards                        to: quality of trainers and assessors;                       A total of 1,313,776 domestic and
and reflecting its new role, ASQA will:                       quality in governance of RTOs;                               international students enrolled at higher
                                                              increased industry engagement; and a                         education institutions in 2013, an increase
• develop and publish a users’ guide
                                                              streamlined regulatory framework.                            of 4.5 percent from 2012. Domestic
  to the new standards
                                                              The issue of quality in assessments                          students totalled 985,374 or 75.0 percent
• undertake a series of information                                                                                        of all students, which was an increase of
                                                              has implications for the credibility
  sessions across Australia, which                                                                                         5.5 percent over 2012. The remaining
                                                              of VET qualifications and the
  will include detailed information on                                                                                     328,402 students were overseas student
                                                              competence of the graduates who
  the new standards and monitor the                                                                                        enrolments, an increase of 1.5 percent
                                                              hold these qualifications.
  effect on duration of training among                                                                                     over the same period. Postgraduate
  other things                                                The Figure 2 shows very low profit                           students increased by 5.9 percent to
                                                              margins in the VET sector, with wages                        347,069 while undergraduate students
• consider a code of conduct for
                                                              the biggest expense largely as a result of                   increased by 3.8 percent to 925,791.
  education brokers, and
                                                              face to face teaching and administrative                     More than half of all students were
• publish information and guidance on                         staff requirements. Other costs include                      female, making up 55.6 percent of
  the process of transition to the new                        marketing, particularly the use of                           enrolments, and over 70.4 percent of
  standards.                                                  social media, which has risen, along                         students were studying full time.16
                                                              with increased competition. A highly
The new standards for RTOs and VET                            competitive marketplace with slim profits                    In 2013, students who self identified
regulators aim to improve quality                             can provide both a fertile environment                       as Aboriginal and Torres Strait
outcomes from the VET system by:                              for excellence to flourish and a haven for                   Islander were up 9.1 percent to
                                                              a minimalist approach to training and                        13,781 and made up 1.2 percent
• increasing the responsiveness of
                                                              its duration. The reforms are expected to                    of commencements, up 7.7 percent
  training providers to the needs of
                                                                                                                           to 6,275. Increases in Indigenous
  industry

• focusing on quality training and                            15 Department of Industry ( 2014), Regulating for Quality,
  assessment outcomes, and                                       accessed http://www.vetreform.industry.gov.au/news/       16 Australian Department of Education (2013), Summary of
                                                                 new-standards-training-providers-and-regulators              the 2013 full year higher education student statistics.

                                                                                                                                      Training & Education Industry            |   9
IBSA Environment Scan 2015

Figure 3: International education income activity by sector, 2013

                                                                                                                              Higher Education

                                                                                                                              Vocation Education Training

                                                                                                                              ELICOS

                                                                                                                              Schools

                                                                                                                              Non-award

                                                                                                                              Other education services

Source: Australian Education International, (2013) Research Snapshot – Export income to Australia from international education activity in 2013.

student numbers were recorded across                            for the teaching subsidies before                               International education
all broad fields of education where                             quality checks could be undertaken
students were enrolled, with the largest                        by the national regulator, the Tertiary                         International education remains a
increase in Information Technology.17                           Education and Quality Standards                                 major export for Australia, with higher
                                                                Agency (TEQSA).19                                               education generating the biggest
Growth over the past five years in the                                                                                          share of the income, followed by
university and other higher education                           The Review of the Demand Driven                                 VET. English Language Intensive
industry is expected to result in revenue                       Funding System report by D Kemp                                 Courses for Overseas Students
of $27.2 billion in 2013-14.18 Higher                           and A Norton into higher education                              (ELICOS) is the first step in an
education providers are developing                              in Australia has found that                                     Australian study pathway for two out
new courses and methods of delivery                             demand has:                                                     of every five international students
to meet the broad needs of the                                                                                                  studying in Australia’s tertiary sector.21
                                                                • increased enrolments in higher
community and industry. A major                                                                                                 Figure 3 shows the break up by sector
                                                                  education by low socio economic
workforce issue facing the industry is                                                                                          of international education income.
                                                                  status students
the impending retirement of its ageing
workforce and the impact this is                                                                                                International student numbers
                                                                • increased higher education
expected to place on student to                                                                                                 increased by 2.3 percent between
                                                                  opportunities for people in
staff ratios.                                                                                                                   2012 and 2013, with the biggest
                                                                  regional and remote areas and
                                                                                                                                increases in ELICOS and non-award
                                                                  Indigenous Australians
Reform of higher education legislation                                                                                          categories, and the biggest decrease
was reported on 03 September                                    • allowed online education to                                   in the VET category Table 1 details
2014 by the Australian as, for the                                expand, and                                                   these 2011 to 2013 trends. The
first time, allowing private higher                                                                                             increases in enrolments in the higher
education providers access to public                            • encouraged technology based                                   education, ELICOS, and non-award
funded teaching subsidies. The article                            innovation.20                                                 sectors is a contrast to the previous
highlights the likelihood that more                                                                                             year where all sectors experienced a
than 20 private colleges would qualify                                                                                          decline in enrolments. This may signal
                                                                19 The Australian 3 September 2014, Higher Education            renewed interest in Australia as a
                                                                   segment, Spotlight on TEQSA over provider quality
                                                                   checks, Bernard Lane.
17 Ibid
                                                                20 Kemp, D. and Norton, 2014, A Review of the Demand            21 Australian Education International,(2014) Research
18 IBISWorld, (2014) Industry Report P8102, University             Driven Funding System, http://www.education.gov.au/             Paper, Study pathways of international students in
   and other higher education in Australia, 2014                   report-review-demand-driven-funding-system                      Australia, 2014/01

10     |   Chapter 2 Industry intelligence
Predicting change

Table 1: International student numbers by sector, 2012-13

                                                                                                                                       % growth              % growth
     Sector                                                            2011                       2012                  2013
                                                                                                                                        2011-12               2012-13

     Higher education                                            225,477                     215,792                  217,250                 -4.3                    0.8

     VET                                                          118,609                    103,234                  98,792                 -13.0                   -4.3

     ELICOS                                                          79,911                    78,970                 93,436                   -1.2                 18.3

     Non-award                                                       27,716                   25,263                   28,110                 -8.6                  11.3

     Schools                                                         20,611                   18,447                   17,711                -10.5                   -4.0

     Total                                                        425,601                    401,722                  410,925                 -5.8                    2.3

Source: Australian Education International, (2013) Research Snapshot – International student numbers 2013

destination for international students.                       in Australia for the first time. Of                        delivery flexibility and range of
                                                              this cohort, 35.6 percent undertook                        online courses in recognition of the
Students from China make up 29
                                                              ELICOS studies prior to commencing in                      opportunity and demand for workers
percent of all international students
                                                              VET, 14.9 percent in higher education                      to upskill. Annualised growth leading
in Australia, the highest of any
                                                              and 2.3 percent in school.22 This data                     up to 2013-14 was forecast at 14.4
nationality, followed by India and the
                                                              demonstrates the importance ELICOS                         percent, with a slower forecast growth
Republic of Korea with 8.8 percent
                                                              plays as a pathway into VET.                               predicted of 8.8 percent through to
and 4.9 percent respectively. Students
                                                                                                                         2018-19.23 Online education provides
from China and Malaysia dominate                              Online education                                           a way to expand access to higher
the higher education numbers, while
                                                              Online education continues to grow                         education beyond the traditional
the majority of students from India are
                                                              at a rapid pace with higher education                      school leaver and works towards
in VET and this group also forms the
                                                              and VET providers increasing their                         previously set Australian Government
majority of international students
                                                                                                                         targets of 40 percent of 25-34 years
in VET.

In 2013, 34,000 international students                        22 Australian Education International (2014) Research
commenced a VET course of study                                  Paper, Study pathways of international students in      23 IBISWorld, (2014) Industry Report X0008, Online
                                                                 Australia, 2014/01                                         education in Australia, 2014.

Figure 4: International students by country and sector, 2013

                       Non-award

                            Schools                                                                                                             Malaysia

                                                                                                                                                Vietnam
                            ELICOS
                                                                                                                                                Republic of Korea

                                                                                                                                                India
                                 VET
                                                                                                                                                China

               Higher Education

                                           0                    20                   40                     60             80

Source: Australian Education International, (2013) Research Snapshot – International student numbers 2013

                                                                                                                                 Training & Education Industry         |      11
IBSA Environment Scan 2015

Figure 5: Major market segmentation for online education (2013-14)

                                                                            9%

                                              30%
                                                                                                                                	People aged 17 years
                                                                                        18%
                                                                                                                                   and under

                                                                                                                                   People aged 18 to 24 years

                                                                                                                                   People aged 25 to 44 years

                                                                  43%                                                              People aged 45 years and over

Source: IBISWorld, Industry Report X0008, Online education in Australia, 2014.

olds possessing a Bachelor degree                              around job and family commitments.                               as the Gonski model, was implemented
by 2025.                                                                                                                        in January 2014. The new system is
                                                                                                                                expected to more accurately reflect
The market segmentation for online                             Schools                                                          school populations, the capacity
education depicted in Figure 5 shows that                      The school sector of the Training                                of parents to contribute and more
the second highest user group of online                        and Education industry is mostly                                 equitable funds distribution. The
education is those 45 years and over –                         funded by the Australian, state and                              Australian Government has committed
the likelihood is that this group would be                     territory governments, with the latter                           $2.8 billion to the Gonski reforms from
looking to enhance their employability;                        two providing 85 percent of schools’                             2013-14 to 2016-17.24
the third highest user group, those aged                       revenue. A new funding structure for
25-44 years, are likely to be upskilling for                   government schools, generally known
career changes, but who are also working                                                                                        24 IBISWorld, (2014) Industry Report P8026, Government
                                                                                                                                   schools in Australia, 2014.

Table 2: VET in Schools students by major qualifications, Australia 2012

    AQF                      School-      School-      School-                   Other VET       Other VET         Other VET          Total VET       Total VET       Total VET
    Qualifications           based        based        based                     in Schools      in Schools        in Schools        in Schools      in Schools      in Schools
                           apprentices apprentices apprentices                    students        students          students           students        students        students
                           and trainees and trainees and trainees

                               (% of            (% of            (% of             (% of            (% of            (% of             (% of           (% of           (% of
                              17,400)          18,500           23,000           216,500)         230,900)         229,600)          233,800)        249,400)        252,600)

                               2010              2011             2012             2010             2011              2012              2010            2011            2012

    Certificate IV              2.8              4.6              4.7               1.4              1.4              1.8               1.5             1.6              2.1
    or higher

    Certificate III            53.7             55.6              65.6             13.7             15.1              20.1             16.7             18.1            24.3

    Certificate II             42.1             38.8              29.2             57.9             61.6              61.5             56.7             59.9            58.6

    Certificate I               1.4              1.0               0.5             24.6             20.6             15.5              22.9             19.1            14.2

    Other                       0.0              0.0                                2.4              1.4                  1.1           2.2             1.3              0.8

                              100%             100%              100%             100%             100%              100%              100%            100%            100%

Source: NCVER 2013, Australian vocational education and training statistics, VET in Schools 2012 data tables, Australia

12     |   Chapter 2 Industry intelligence
Predicting change

The majority of VET in Schools students                       A report integrating 2011 Census data                         • for males, trade studies are
were male, comprising 54.7 percent of                         with 2006 VET in Schools data collected                         associated with better
the students in 2012. The most popular                        by NCVER has provided insights                                  employment outcomes
training packages for VET in Schools                          into the various pathways of students
                                                                                                                            • many students who study trades
students remained constant from 2011,                         participating in VET in Schools programs
                                                                                                                              end up working in trades
with Tourism, Hospitality and Events                          and their post school destinations and
having 16.9 percent of the students,                          outcomes. Students who were in Year 11                        • more than one in five VET in
followed by Business Services with                            and doing VET in Schools as part of their                       Schools students complete a
10.8 percent and Information and                              studies in 2006, and their destinations                         Certificate III or IV, and
Communications Technology with                                five years later in 2011, were the focus
9.4 percent. Tourism, Hospitality                             of the study. Findings included that:                         • around one in twenty VET in Schools
and Events and Sport, Fitness and                                                                                             students complete further study in a
                                                              • for school students who don’t go on                           related field.27
Recreation each had 14.6 percent
                                                                to higher education, participation
of the school based apprentice and                                                                                          These findings provide supporting
                                                                in VET in Schools is associated
trainee students.25                                                                                                         evidence that VET in Schools provides
                                                                with higher rates of engagement in
VET in Schools numbers continue to                              employment or study five years after                        a sound employment pathway.
increase for both apprentices and trainees                      studying at school                                          IBSA developed a series of case studies
and other VET in Schools students. Over                                                                                     with RTOs on VET in Schools in early
                                                              • on average, VET in Schools students
70 percent of school based apprentices                                                                                      2014. The interviews conducted as part
                                                                are slightly less likely to complete
and trainees were enrolled in Certificate                                                                                   of this work clearly showed there were
                                                                Year 12 than other students
III and IV qualifications, an increase of just                                                                              significantly different delivery practices
under 10 percent on the 2011 enrolments                       • participation in VET in Schools is                          and perceived attitudes towards VET
in these level qualifications. Of the other                     associated with increased rates of                          in Schools between jurisdictions and
VET in Schools students, 21.9 percent                           Year 12 completion for Aboriginal                           between providers. Funding models
were enrolled in Certificate III and IV                         and Torres Strait Islander students                         across jurisdictions also vary widely
qualifications, an increase of                                                                                              and heavily influence decisions on
5.4 percent on 2011.26                                        • VET in Schools leads to better
                                                                                                                            participation in VET in Schools.
                                                                engagement outcomes

25 NCVER 2013, Australian vocational education and            • higher level VET qualifications lead
   training statistics, VET in Schools 2012 data tables,        to better engagement outcomes
   Australia

                                                              • VET in Schools is associated with
26 NCVER 2013, Australian vocational education                                                                              27 ABS, Outcomes from Vocational Education and
   and training statistics, VET in Schools 2012 data            higher levels of employment                                    Training in Schools, experimental estimates, Australia
   tables, Australia                                                                                                           2006 – 11, released July 2014.

Figure 6: Total persons employed in Training and Education Industry by sector, May 2011-14

                                                             May 2011                 May 2012                   May 2013                    May 2014
               ‘000

                500
                450
                400
                350
                300
                250
                200
                150
                100
                  50
                    0

                              School Education              Tertiary Education         Adult, Community and            Preschool Education               Education and
                                                                                         Other Education                                                  Training, nfd

Source: ABS, 6291.0.55.003 – Labour Force, Australia, Detailed, Quarterly, May 2014, SuperTABLE E08 – Employed persons by Occupation (ANZSCO occupation) nfd Not further defined
Note: Tertiary education includes higher education and VET employed

                                                                                                                                     Training & Education Industry           |     13
IBSA Environment Scan 2015

   Figure 7: Total persons employed in the Training and Education Industry, by sector by state or territory,
   May 2014

                                              NSW                VIC            QLD              SA          WA            TAS         NT            ACT

    ‘000

      160

      140

      120

     100

       80

       60

       40

       20

         0

                    School Education                  Tertiary Education            Adult, Community and         Preschool Education        Education and
                                                                                      Other Education                                        Training, nfd

   Source: ABS, 6291.0.55.003 – Labour Force, Australia, Detailed, Quarterly, May 2014.
   nfd Not further defined
   Note: Tertiary education includes higher education and VET employed

Figure 8: Total persons employed in Training and Education Industry by sector by gender, May 2014

                                                                                       Males          Females
                  ‘000

                   400

                   350

                   300

                   250

                   200

                   150

                   100

                     50

                      0

                                School Education               Tertiary Education         Adult, Community and   Preschool Education    Education and
                                                                                            Other Education                              Training, nfd

Source: ABS, 6291.0.55.003 – Labour Force, Australia, Detailed, Quarterly, May 2014,
nfd Not further defined
Note: Tertiary education includes higher education and VET employed

   14      |   Chapter 2 Industry intelligence
Predicting change

Figure 9: Education profile of the Training and Education workforce

                                                           Education and Training                             All Industries

                                                                                                                                26.5
          Postgraduate qualification
                                                                             9.1

                                                                                                                                                             36.9
                      Bachelor degree
                                                                                                           19.4

                                                                               9.8
 Advanced Diploma and Diploma
                                                                                 10.6

                                                                             8.9
                  Certificate III and IV
                                                                                                               20.6

                                                                                   10.9
                                 Year 12
                                                                                                           19.3

                                                                    6.0
                      Years 10 and 11
                                                                                                    16.8

                                                    0.1
                    Certificate I and II
                                                    0.2

                                                     0.9
                        Below Year 10
                                                              4.1

                                              0.0           5.0           10.0            15.0         20.0           25.0          30.0          35.0          40.0

                                                                              Share of Employment (%)
Source: Dept of Employment, Labour Market Information Portal, Employment by industry and educational attainment, accessed August 2014.

Preschool education                                          projected to be 1,014,700 by November                        The workforce age profile for the
                                                             2018, representing a 13.2 percent                            Training and Education Industry
Preschool services are usually                               increase.29 Figure 6 shows small increases                   shows a relatively old workforce, with
available to children aged three to                          in the numbers employed in the School                        a median age of 44 years (2012)
five years, in the year prior to                             Education and Adult, Community and                           compared with 40 years for the All
commencing primary school. There                             Other Education and Pre-school sectors                       Australian workforce. Workers in
are a number of different providers                          between May 2013 and May 2014                                the Training and Education Industry
and their roles vary by state. Victoria                      but numbers of people employed have                          dominate each age category from
and New South Wales use community                            remained comparatively steady over the                       35 years upwards. The workforce
based providers, while in the other                          period, with the biggest increase in the                     has become older over the last ten
states preschool is incorporated into                        Adult, Community and Other sector.                           years, increasing from 14.1 percent
the public education system.                                                                                              aged 55 and over in May 2003 to
                                                             Figure 7 shows that the distribution
Over the 10 years through to                                                                                              22.2 percent in May 2013, compared
                                                             of employees in Training and
2018-19, industry value added is                                                                                          with All Industries which increased
                                                             Education aligns with state or
estimated to rise by a compound annual                                                                                    from 12.1 percent aged 55 and over to
                                                             territory population size.
rate of 9.6 percent, a strong performance                                                                                 17.5 percent for the same period. So,
when compared with annualised GDP                            Figure 8 illustrates the prominent                           the gap is currently widening with the
growth of 2.5 percent. This indicates                        role females play in all sectors, but                        figure below showing the age range at
that preschool education is growing at a                     particularly in the preschool sector                         May 2013.30
faster pace than the overall economy.28                      and school education, where males
                                                                                                                          Figure 11 shows 62.4 percent of the
                                                             represent only 4.9 percent and 25.3
                                                                                                                          Training and Education workforce
                                                             percent of the workforce respectively.
WORKFORCE                                                                                                                 was employed full time, compared
                                                             The Training and Education workforce                         with All Industries of 70.1 percent.
CHARACTERISTICS AND                                                                                                       The Tertiary Education sector has the
                                                             is highly educated with over 63.4
EMPLOYMENT TRENDS                                            percent with Bachelor degrees or higher                      largest proportion of full time workers.

The Training and Education workforce                         compared with All Industries with 28.5
totalled 896,300 in May 2014 and is                          percent; see Figure 9 for further detail.

                                                             29 LMIP Industry Trend Data tool(2014) Dept of
28 IBISWorld, Industry Report P8010, Preschool                  Employment, Trend Data and Projections, accessed          30 Source: ABS Labour Force Survey cat. No.
   education in Australia Industry report, 2014.                August 2014                                                  6291.0.55.003, four quarter average.

                                                                                                                                  Training & Education Industry         |   15
IBSA Environment Scan 2015

Figure 10: Employed persons by age compared with All Industries (% share of employment), May 2013

     30

     25

     20

                                                                                                                                     Training and Education
     15
                                                                                                                                     All Industries

     10

      5

      0

                  15-19           20-24           25-34            35-44            45-54      55-64          65
                                                                                                            and over
Source: ABS Labour Force Survey cat. No. 6291.0.55.003, four quarter average.

Figure 11: Full time employment by sector (percentage share of employment), May 2013

                          Adult, Community and Other Education

                                                 Preschool Education

                                             Education and Training

                                                     School Education

                                                          All Industries

                                                    Tertiary Education

                                                                                0     10       20      30       40     50       60       70       80

Figure 12: DEEWR projected employment growth by sector, five years to November 2017

                                        Preschool Education

                               Education Support Services

                Adult, Community and Other Education

                                          Tertiary Education

                                           School Education

                                                                   -5,000              5,000           15,000          25,000            35,000

Source: DEEWR 2013 Employment Projections to November 2017.

16     |   Chapter 2 Industry intelligence
Predicting change

Industry and                                                • Online and mature age education                    followed by tertiary education (16,400).
                                                              and upskilling – will continue to
workforce outlook                                             open new markets and strategic
                                                                                                                 Workforce trends effecting the VET
                                                                                                                 sector include:
                                                              use of online education will benefit
Industry outlook - VET industry
                                                              providers looking to innovate                      • an ageing, highly qualified
and workforce
                                                              by utilising new technology to                       workforce – with the associated
Again, the Business Council of                                deliver and manage training. The                     challenges of maintaining industry
Australia considers VET a crucial                             proliferation of free online education               currency and integrating the use of
piece of the national armour needed                           is both an opportunity and a threat                  technology to deliver and assess
to protect Australia’s economic                               that needs to be managed by the                      skills and knowledge development
competitiveness and social cohesion.31                        industry.
The role of VET is well recognised and                                                                           • a highly casualised, flexible
                                                            • Trends towards higher level                          workforce – so providers can nimbly
the need for an accessible high quality
                                                              qualifications – create opportunities                respond to opportunities
product is also critical to Australia’s
                                                              for well articulated pathways and for
growth of new industries.                                                                                        • increasing use of technology to
                                                              VET providers to partner with higher
The Training and Education Industry,                          education providers.                                 deliver and manage training – skill
with a focus on VET, is affected by                                                                                needs associated with innovative use
the following:                                                                                                     of technology, and
                                                            Workforce and
• Rising unemployment – demand                              employment outlook                                   • demand for upskilling of trainers
  for VET increases as people seek to                                                                              – to meet the needs of the wider
                                                            The expectation of a gradual
  increase their skills to enhance their                                                                           community seeking higher levels of
                                                            strengthening of economic growth
  employability.                                                                                                   qualifications.
                                                            should, in time, lead to stronger
• Changes in funding models and                             demand for labour. However, with                     A list of Occupations in Demand is
  programs – effects business and                           growth expected to be below trend                    provided in Appendix B. The list is
  workforce planning by VET providers.                      over the next year, the unemployment                 collated from responses to an industry
  Government reforms in higher                              rate is likely to remain elevated before it          survey and considered against
  education are creating more places                        gradually declines in 2016. With extra               intelligence presented in this Escan on
  in undergraduate programs and                             job seekers likely to be in the labour               the industry, employment trends and
  an increasing preference for higher                       market for some time, wage growth is                 the workforce. This list contributes to
  qualifications means VET providers                        anticipated to remain low.32 Rises in                workforce development and planning
  are losing some market share.                             unemployment are expected to effect                  strategies highlighted in Chapter 3 and
                                                            the VET sector.                                      also presents a clear relationship to
• Increasing competition – the                                                                                   training packages.
  demand driven model, for both                             Figure 12 illustrates the employment
  vocational and higher education,                          prospects in the Training and Education              The occupations and job roles reported
  provides fertile ground for an                            Industry over the five years to                      as in demand were:
  increase in the number of private                         November 2017, projected to increase
                                                                                                                 • Professional – instructional designer
  providers. As jurisdictions prioritise                    by 64,500 or 7.2 percent. This is in
                                                                                                                   / adviser / VET curriculum
  funding to better address their skill                     line with the projected growth rate for
  requirements, private RTOs are more                       All Industries of 7.1 percent. Overall,              • Professional – language literacy and
  able to respond and nimbly align                          the Education and Training Industry is                 numeracy
  the structure of their courses to take                    expected to account for 7.9 percent of
                                                            Australia’s total employment growth                  • Professional – training and
  advantage of funding shifts.
                                                            over that period.33                                    development
• Rising international student numbers
                                                            All sectors of the Training and                      • Professional – VET eLearning
  – will drive enrolment growth and
  lead to some revenue growth if                            Education Industry, other than preschool             • RTO manager, and
  the value of the Australian dollar                        education, are projected to record
  remains low. Increased competition                        employment growth over the next five                 • Auditor – quality compliance and
  in the international student market                       years; preschool education is projected                skills auditor.
  will require providers to differentiate                   to record a reduction by 400. The
  themselves in the market and make                         largest employment gain is projected to
  better strategic use of available                         be in school education (up by 37,200),
  pathways such as ELICOS.

                                                            32 RBA (2014) Statement on monetary policy, August
31 Business Council of Australia, June 2014, Jennifer          2014
   Westacott, Swinburne University 2014 Chancellor’s
   Lecture : Redefining Vocational Learning in the Global   33 Source: 2013 DEEWR Employment Projections to
   Economy                                                     November 2017

                                                                                                                       Training & Education Industry   |   17
CHAP TER 3

Identified
workforce
development
needs
IBSA Environment Scan 2015

CH AP TER 3

Identified workforce
development needs
The focus of the remainder of this                      Figure 13 shows the lower level of            short to enable sufficient quality
Training and Education Escan is on the                  compliance at initial audit was against       delivery to ensure required skills are
needs and priorities for the VET sector.                Standards 1 – Quality training and            achieved, and
The other education sectors are covered                 assessment and 18 – Governance.
                                                                                                   • the transactions based regulatory
by other Industry Skills Councils’ Escans
                                                        Following the first three years of           approach is too slow to focus
or through other planning processes.
                                                        national VET regulation, ASQA has            adequately on poor quality
                                                        drawn these conclusions:35                   providers.
MAINTAINING
                                                        • three distinct groups have emerged       A new regulatory approach is being
STANDARDS                                                 in the Australian VET sector:            developed with the following features:36
While the Training and Education
                                                           –– high quality providers who fully     • lower regulatory burden on high
Industry has been heavily regulated,
                                                              comply with the required National      quality, fully compliant providers
some operators continue to affect the
                                                              Standards (around 20% of
reputation of the industry, particularly                                                           • provision of more support to
                                                              providers)
VET, through poor quality service                                                                    providers who are trying to do the
delivery; even those with robust                           –– providers that want to comply          right thing but have some difficulty in
standards and processes can fall short.                       with the National Standards but        fully meeting the Standards
At a presentation by ASQA34 it was                            experience some difficulties, at
                                                                                                   • more rigorous regulation of the
reported that:                                                least at initial audit (around 60%
                                                                                                     minority who are seriously non-
                                                              of providers), and
• most RTOs are not compliant at their                                                               compliant, poor quality providers,
  initial audit, with only 20 percent                      –– providers that do not provide          and
  fully compliant and 80 percent with                         quality training and are unwilling
                                                                                                   • moving the regulatory trigger from
  at least one non-compliance, and                            or unable to comply with the
                                                                                                     applications to better identifying and
                                                              National Standards (around 20%
• most RTOs are able to achieve                                                                      managing risk.
                                                              of providers)
  compliance after 20 days
                                                                                                   Certificate IV in Training and
  rectification, with 77 percent fully                  • most providers, some 80 percent,
                                                                                                   Assessment is the entry level standard
  compliant after rectification and 23                    are experiencing some difficulty with
                                                                                                   for VET training and assessing, and
  percent still not compliant.                            doing assessment properly
                                                                                                   the most common qualification held by
                                                        • around one third of providers appear
                                                          to be offering courses that are too
34 Source: Presentation by Chris Robinson, ASQA CEO                                                36 Source: Presentation by Chris Robinson, ASQA CEO
   at ACPET ACCI National Skills Summit on Regulatory                                                 at ACPET ACCI National Skills Summit on Regulatory
   reform in a changing VET sector, June 2014           35 ibid                                       reform in a changing VET sector, June 2014

20     |   Chapter 3 Identified workforce development needs
Predicting change

Figure 13: Compliance with standards by existing RTOs, audits of existing RTOs (1 October 2013 – 31
March 2014)

  120

                                                                                97 98
  100
                               89            88             90 91          89                   90         89                   88
                                                                                                                     82    82
                   77                                  77             76
   80                                  72
                                                                                           75
                          70

                                                                                                                62
                                                                                                      60                                         	Compliance
   60
                                                                                                                                                   at initial audit

                                                                                                                                                 	Compliance following
   40
                                                                                                                                                   rectification
                                                  24
              22

   20

     0
             SNR 15 SNR 16 SNR 17 SNR 18 SNR 19 SNR 20 SNR 21 SNR 22 SNR 23 SNR 24 SNR 25

   SNR 15: Quality training and assessment                      SNR 18: Governance                                        SNR 22: Financial management
   SNR 16: Training and student information                     SNR 19: Cooperative with regulator                        SNR 23: Proper certification
   SNR 17: RTO is responsive to clients and stakeholders        SNR 20: Compliance with legislation                       SNR24: Accurate and ethical marketing
                                                                SNR 21: Insurance                                         SNR 25: Transaction from superseded courses

Source: Presentation by Chris Robinson, ASQA CEO at ACPET ACCI National Skills Summit on Regulatory reform in a changing VET sector, June 2014.
(SNR – Standards for Initial Registration)

trainers and assessors. If the content                              opportunity for students to apply                      • the difficulty in interpreting
or delivery of this qualification is                                skills in different contexts                             competencies was largely due to
insufficient the risk is that Australia’s                                                                                    unclear language and jargon.39
                                                               • a lack of external scrutiny, and
labour force will not be properly
                                                                                                                           All VET stakeholders have a role to play
trained, with extensive, potential                             • insufficient support for professional
                                                                                                                           in ensuring this key qualification has
economic implications.37                                         development of VET trainers.38
                                                                                                                           value and delivers confidence in the
In January 2014 IBSA convened a                                These concerns were augmented by                            VET system.
round table to explore problems and                            recent research aimed at understanding
solutions with the important Certificate
IV in Training and Assessment
                                                               how VET practitioners understand and                        TECHNOLOGY
                                                               use competency standards with the
(TAE). Among other issues, a critical                          following findings:                                         – BRING YOUR OWN
weakness was identified around the
                                                               • the interpretation of units of
                                                                                                                           DEVICE (BYOD)
lack of assessment skills. This has far
reaching and fundamental effects as                              competency appears to be a                                The BYOD movement affects both
trainers, ill equipped to undertake                              highly sophisticated skill, yet the                       providers and learners. Earlier concerns
skills assessment, cannot properly                               practitioners in this study did not                       over hidden costs, employee privacy
teach the skills required. Reasons for                           appear to learn this in their initial                     and corporate data security are
lack of assessment skills were identified                        training, but rather took up to a                         now giving way to convenience and
and include:                                                     year to develop confidence in                             efficiency. The rise of BYODs is making
                                                                 interpreting competencies when                            an impact on the need for IT skills
• use of equivalence when dealing                                developing curriculum                                     and support, from help desk to mobile
  with staff updating qualifications                                                                                       applications development to security
                                                               • most experience with interpreting
                                                                                                                           and compliance. Rules of engagement
• the short course model which has                               competencies was gained through
                                                                                                                           for devices need to be established
  been adopted for delivery of the                               practice, professional development
                                                                                                                           and users educated, both trainers and
  Certificate IV TAE, limiting the                               and informal learning, and

                                                                                                                           39 Hodge, S 2014 Interpreting competencies in Australian
37 IBSA Report, Australia’s Most Important Qualification-                                                                     vocational education and training; practices and
   A Roadmap for Reform, 2014.                                 38 ibid                                                        issues, NCVER, Adelaide

                                                                                                                                     Training & Education Industry        |   21
IBSA Environment Scan 2015

learners, on BYOD policies, device                        COMMUNITY                                   CLIENT DRIVEN SERVICE
access and security.
                                                          PARTNERSHIPS AND                            Skilling workers to develop and
While BYOD is becoming more                                                                           deliver training when, where and how
commonplace, choose your own
                                                          BUSINESS ALLIANCES
                                                                                                      the industry needs it means having
device (CYOD) is where organisations                      IBSA polling found 83 percent of            good technical competence as well
are now seeking to limit the number                       its industry stakeholders plan to           as effective facilitation skills. Instead
of mobile applications, devices and                       increase operational partnerships           of using funding programs to meet
operating systems, chosen and owned                       with other businesses.                      industry needs, skills in partnering with
by employees, mainly to improve                                                                       industry and solution selling is expected
                                                          Business alliances are important to
the organisation’s ability to provide                                                                 to become more important. As more
                                                          creating and maintaining new income
management and support.                                                                               private providers enter the market
                                                          streams not reliant on traditional
                                                          funding for training. IBSA consultations    and competition increases, delivering
TECHNOLOGY                                                showed varying levels of support for the    tailored training and cost effective,
                                                          concept of business alliances but were      valid and reliable assessment will be
– SOCIAL MEDIA                                                                                        of critical importance to meet the needs
                                                          simultaneously cautious as experience
RTOs can use social media tools such                      indicates there are few genuine             of business. Industry is looking for
as wikis, blogs, discussion boards,                       opportunities to explore alliances          training that is convenient for them
YouTube channels, Twitter and                             that actually bear fruit. The call is for   and their staff, but not necessarily
Facebook to build brand awareness,                        propositions to be genuine – and for        for the providers.
encourage conversations between                           long term sustainability they need to       IBSA consultations raised concerns
interested parties and engage with and                    return benefits to all stakeholders.        about the diminishing value of
motivate students and staff. There are                    Alliances may operate between               qualifications as jobs change and
however risks with social media that                      organisations for a range of reasons        the need for tailored learning rather
need to be factored in. Social media                      including between:                          than longer courses. Tailored training
encourages unscripted conversations                                                                   may include skills sets, single units of
that travel random paths, often breaking                  • industry and VET providers enabling
                                                                                                      competency and unaccredited content.
traditional lines of communication.40 This                  access to resources such as venues,
means the traditional trainer student                       equipment, materials, assessors and
paradigm may be affected by multiple                        current work practices                    CHANGING
conversations, including negative                         • VET providers packaging a whole           WORKPLACES
ones, with the potential for harm to the                    solution to clients by aggregating        New workplace practices and flexible
reputation of the individual trainer and                    their different skills base and           arrangements provide benefits to
the provider, by disgruntled students;                      service offering and accessing TAFE       workers, and opportunities for work
brand protection is critical.                               resources by smaller RTOs                 to be performed to better meet client
McKinsey highlights a number of                                                                       needs. Development of resources lends
                                                          • VET providers and higher education
capabilities required at the strategic                                                                itself to flexible arrangements such as
                                                            providers identifying pathways and
or organisational level to respond to                                                                 working from home, and outcomes
                                                            strategies that complement their
the rise of social media, including                                                                   based remuneration places control of
                                                            offerings and then providing a
balancing vertical accountability with                                                                when and how with the worker.
                                                            seamless journey for students, and
horizontal collaboration; understanding
                                                                                                      IBSA consultations reiterated the
the cultural and behavioural impact of                    • community based organisations
                                                                                                      importance of trust in working
social media; and leveraging social                         including education providers,
                                                                                                      relationships between employers and
media for key business functions.41                         industry and government providing
                                                                                                      staff and the need for a significant shift
                                                            employment, work experience
                                                                                                      in workplace thinking.
                                                            and buy in.
40 McKinsey and Co (2013) Six social-media skills every
   leader needs

41 McKinsey and Co (2013) Six social media skills every
   leader needs

    Approximately 4,650 registered training organisations (RTOs) from around the country deliver
training and issue qualifications from nationally recognised training packages and state and
territory accredited courses

22     |   Chapter 3 Identified workforce development needs
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