Audio OTT economy in India - Inflection point - February 2019 For Private circulation only - IMI
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Audio OTT Economy in India – Inflection Point Contents Foreword by IMI 4 Foreword by Deloitte 5 Overview - Global recorded music industry 6 Overview - Indian recorded music industry 8 Flow of rights and revenue within the value chain 10 Overview of the audio OTT industry 16 Drivers of the audio OTT industry in India 20 Business models within the audio OTT industry 22 Audio OTT pie within digital revenues in India 26 Key trends emerging from the global recorded music market and their implications for the Indian recorded music market 28 US case study: Transition from physical to downloading to streaming 29 Latin America case study: Local artists going global 32 Diminishing boundaries of language and region 33 Parallels with K-pop 33 China case study: Curbing piracy to create large audio OTT entities 36 Investments & Valuations in audio OTT 40 Way forward for the Indian recorded music industry 42 Restricting Piracy 42 Audio OTT boosts the regional industry 43 Audio OTT audience moves towards paid streaming 44 Unlocking social media and blogs for music 45 Challenges faced by the Indian recorded music industry 46 Curbing piracy 46 Creating a free market 47 Glossary 48 Special Thanks 49 Acknowledgements 49 03
Audio OTT Economy in India – Inflection Point Foreword by IMI “All the world's a stage”– Shakespeare, •• Global practices via free market also referenced in a song by Elvis Presley, economics, revenue distribution, then sounded like a utopian dream monitoring, and reducing the value gap until 'Despacito' took the world by with owners of content getting a fair storm. The audio OTT sector presents value. an opportunity for the recorded music industry in India to have a 'Despacito' The global geo-strategist Anne Marie across multiple Indian languages. Slaughter coined the term “webcraft”, a sprawling complex of networks, Record labels across India have invested coalitions, partnerships and initiatives heavily in content and public policy since undertaken by businesses, NGOs, the 90’s and that’s the biggest reason universities, foundations, cities, provinces why India today has a robust recorded and determined individuals, all working music industry powering the goliaths in with the government. In case of the the Radio, TV and OTT sectors. Preserving recorded music industry, it will be the our rich cultural heritage, generating coming together of the industry, creative employment in the formal and informal community, ISP/telecom firms, and sectors, contributing to the national advertisers alongside the government exchequer, and propagating India’s soft departments at the Center and State to power from the Royal Albert Hall London find lasting solutions to piracy and drive to the Academy Awards in Los Angeles, traffic to licensed sites. the music industry in India has much to its credit. Not so for our neighboring Latin music today earns more revenue countries like Pakistan, Bangladesh, and from the U.S. than in South and Central Sri Lanka that had a very vibrant recorded America. The tech savvy Indian diaspora music industry but are now fighting (~31.2 million)2 has a global footprint which battles for survival. represents a huge export opportunity for the Indian recorded music industry. The audio OTT opportunity can create an inflection point for the Indian recorded Statutory licensing, safe harbor music industry to become one of the provisions and other historic legislations top 10 markets in the world. In 2017, we were put in place when digital delivery ranked #19. China ranked behind India mechanisms of music were at a nascent until 2012, yet today China ranks amongst stage. Today, music delivery occurs the top 10 markets in the world1. For India through digital platforms and the to realise this potential, it needs: enterprise values of these platforms range from hundred of millions of dollars •• More domestic investments at the to billions of dollars. The party has just regional level as domestic players begun in India, let the music spin and and understand that landscape better, and not be hampered by faulty policy choices international investments from the that would put the growth of Indian global majors and the global indies content sectors at risk. moving further into the Indian recorded music industry. Blaise Fernandes President and CEO The Indian Music Industry (IMI) 1 Vision 2022: Dialogue - IMI Convention 2018 2 http://mea.gov.in/images/attach/NRIs-and-PIOs_1.pdf 04
Audio OTT Economy in India – Inflection Point Foreword by Deloitte The Indian recorded music industry has technological environment and increasing faced some turbulent transitions over usage of digital tools. With increasing the past few years that have altered the smartphone and internet penetration overall course of the industry. While and the potential for growth across the a host of operational and regulatory rural areas of the country, the Indian challenges have surrounded the industry, audio OTT market is poised to grow the Indian recorded music industry has further at an aggressive rate. increasingly shown promising signs of growth and recovery in recent years. The At the outset, we would like to thank ever increasing reach and significance of the Indian Music Industry (IMI) for technology in our lives has been one of taking up the initiative to understand the cornerstones of the aforementioned the audio OTT economy in India and growth of the global and Indian music underline important potential trends sectors. and developments that could shape the future of the industry. A common trend noted across the world has been the increasing smartphone The reach and consumption of music has and internet penetration. Factors such been increasing multifold and with the as low data cost and the availability of spread of digital media, the trends only affordable smartphones are further seem to point towards more favourable disrupting the traditional television & times. It is therefore imperative to assess broadcast, and related industries to and understand the audio OTT economy bring about a dynamic shift in the way and highlight several key studies to content is being consumed. The rise of showcase how the growth of the sector audio as well as video over-the-top (OTT) is contributing to the overall reach and platforms played an instrumental role in growth of the music sector. this shift. This report also highlights the potential Currently the audio and video OTT of the industry and identifies key trends market in India is valued at around that can influence the outlook for the US$ 280 million3, with the evolving industry. audio OTT market providing nearly 150 million4 monthly active users access to millions of soundtracks across platforms. Jehil Thakkar The industry is expected to continue Partner generating employment opportunities Deloitte India in the future with the rapidly changing 3 http://loudest.in/2018/05/24/the-rise-of-ott-music-platforms-and-content-in-india/ 4 https://www.bgr.in/news/music-app-gaana-aims-to-have-over-200-million-subscribers/ 05
Audio OTT Economy in India – Inflection Point Overview - Global recorded music industry Over the last 20 years, the global value chain. While the advent of recorded music industry fell from digital production tools/software has US$ 25 billion5 in annual revenues to augmented the way music is produced, US$ 14.1 billion in revenues in 2014 the rise of audio OTT platforms has and finally displayed promising signs of provided stakeholders such as artists, growth after 2014. The industry grew by music labels, and consumers a new nearly 4 percent in 2015 and continued medium to present, market, and consume to be on an upward trajectory through millions of soundtracks each year. 2016 and 2017 with ~9 percent and ~ 8 percent growth, respectively. The growth The last few years witnessed the global in the global recorded music industry recorded music industry traverse a was largely a result of disruptions in challenging yet exciting path. While technology and digital media, and record the industry has been surrounded and companies’ active licensing strategies. affected by issues such as piracy and the Technology has directly influenced all value gap, it has shown promising signs of spheres of the music industry with its growth over the last two to three years. effect being felt across the industry 5 IFPI Global Music Report 2018. 06
Audio OTT Economy in India – Inflection Point Figure 1: Global recorded music industry revenues (US$ billion) 25.2 25.2 24.4 0.6 23.4 23.4 22.6 23.8 0.7 21.0 20.8 21.9 0.8 0.9 20.1 20.1 0.4 0.9 19.4 19.5 0.1 1 1 0.2 18.2 17.3 18.1 2 1.2 16.9 0.3 0.2 16.0 2.7 1.2 15.8 2.4 16.3 14.9 14.9 0.3 0.2 1.3 14.8 14.6 14.7 2.3 2.7 0.3 0.3 14.2 0.4 0.3 0.3 0.4 6.6 1.4 1.6 0.3 2 14.1 3.7 1.4 1.8 0.4 1.9 4.7 0.6 1 3.9 4.2 1.4 2.8 11.9 4.4 1.9 4.3 10.4 4 3.8 8.9 3.2 8.2 2.8 7.6 6.7 6 5.7 5.5 5.2 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Total Physical Digital (Excluding streaming) Total Streaming Performance Rights Synchronisation Revenues Source: IFPI Global Music Report 2018 Digital consumption including streaming of music has been steadily growing and is the largest contributor to the overall growth and revenues of the global recorded music industry. The increase in digital distribution and consumption of music was led by greater outreach of % of mobile The mobile internet smartphones globally—primarily owing connections (globally) penetration (globally) to discounted rates of handsets, lower that are smartphones is expected to data tariff rates, enhanced connectivity, is expected to increase from and increased internet penetration. increase from 57% to 43% in 2017 to The affordability of smartphones 77% 61% along with improved internet access by 20256. by 20257. at reduced cost has directly influenced the consumption of music using digital means. 6 https://www.gsma.com/mobileeconomy/wp-content/uploads/2018/05/The-Mobile-Economy-2018.pdf 7 https://www.gsma.com/mobileeconomy/wp-content/uploads/2018/05/The-Mobile-Economy-2018.pdf 07
Audio OTT Economy in India – Inflection Point Overview - Indian recorded music industry The IFPI – representing the recording commercial exploitation of music, and industry worldwide, found in a recent lack of awareness pertaining to copyrights survey that Indian consumers spend and royalties, the Indian recorded music 21.58 hours per week listening to music, industry is currently ranked 19th, globally 17.8 Hours higher than the global average of 17.89 in terms of revenue. Breaking into the 21.5 Hours hours per week - clearly making India a Top 20 markets in the world is indeed a per week music-loving country. The Indian recorded significant step for the Indian recorded music industry has emerged as a major music industry. A key driver, the Hindi film growth driver for the revenues generated industry (Bollywood) has ruled the Indian in the global recorded music industry in recorded music industry for decades the last few years. Owing largely to the together where Bollywood film producers Indian Global average of 17.8 rapidly evolving technological landscape, prioritised good music for their movies consumers the growth and revival of the domestic to register good opening week returns in spend 21.5 music industry took the overall revenues hours per week terms of revenue. to US$131 million or INR 850 crores10 in hours per 2017. Despite operational and regulatory In line with global trends, digital revenues week listening hurdles such as piracy of music, the were the single largest contributor to to music value gap, challenges in monitoring overall industry revenues in 2017. 8 IFPI Music Consumer Insight Report 2018. 9 IFPI Music Consumer Insight Report 2018. 10 IFPI Global Music Report 2018. 08
Audio OTT Economy in India – Inflection Point Figure 2: Indian recorded music industry revenues (US$ million) by format 2.3 2013 31.8 60.6 24.3 119.1 2.5 2014 29.1 54.3 12.3 98.2 2.7 2015 21.1 56.6 11.1 91.6 2016 13.1 74.4 10.6 16.9 115.1 2017 9.2 102.1 11.7 7.7 130.7 Physical Digital Performance Rights Synchronisation Total Source: IFPI Global Music Report 2018 Exchange rate used US$ 1 = INR 65.19 Figure 3 - Indian music industry revenues (%) by format - 2017 119.1 98.2 91.6 115.1 130.7 2% 3% 3% 15% 6% 12% 13% 9% 20% 9% 55% 62% 51% 78% 65% 30% 27% 23% 11% 7% 2013 2014 2015 2016 2017 Physical Digital Performance Rights Synchronisation Total Source: IFPI Global Music Report 2018 09
Audio OTT Economy in India – Inflection Point Flow of rights and revenue within the value chain Songs or sound recordings form the core based on various factors like arrangements of any music industry. Creating a song for with the artists in the film or budget of the commercial release requires a production song, so they have been categorised in high team that helps create the content, a investment, medium risk. Music labels are marketing team that packages and sells, categorised in High investment, high financial and a distribution leg to ensure that the risk grid as investments are based on factors content reaches a wide audience. Audio like budget, artists and actors in the film but OTT platforms represent one of the major return is dependent on the popularity of distribution and consumption mediums the soundtracks. Audio OTT services have for content owners and consumers been placed in medium investment, medium respectively and thus it becomes imperative risk grid as the usage rights for commercial to understand how music / audio content is exploitation of soundtracks largely depends created and thereafter supplied to audio OTT on the nature of the rights taken (pay per use platforms. with or without minimum guarantee, fixed fee arrangement) which could be provided for use Per industry discussions, a comparison over a defined period of time, in perpetuity or between investment versus financial risk with for single use. regards to monetisation of sound recording has been shown in figure 5. Artists (Lyricists, An audio OTT platform focuses on content music composers and singers) have fixed delivery to the consumer, within the fee arrangements and therefore have been distribution space, by procuring content from categorised in low investment, low financial music labels / publishers / other distributors risk grid. Film producers invest in the music and offering it over the internet. It is usually production and may receive high or low return accessed through an independently hosted application. 10
Audio OTT Economy in India – Inflection Point Figure 4: Revenue streams between the various verticals Value chain vertical Creators / Owners Publishing and marketing Distribution Distributors Music owners Music label Brick and mortar stores, radio broadcasters, Music producer, Record label audio OTT platforms lyricist and online hosting Stakeholder services Revenue •• Sale of music rights to film •• Revenue share in sale of •• Revenue share in sale of sources producer / music label music to end consumers via music to end consumers •• Royalties for content use digital / physical / Revenue •• Advertisements Synchronization / Public generated •• In film scenario, upfront performance / Radio •• Subscription revenue (2017-18) fees received by composer, lyricist and •• Data bundle singer from film producer •• INR 14684 - INR 14987 •• INR 850 crores13 - Indian •• INR 2590 crores14 - crores11 - Indian film recorded music industry Radio industry industry •• INR 710-920 crores15 - •• INR 2000 crores12 - OTT industry Live music industry Source: Industry discussions, Vision 2022, The Indian Music Convention 2018, Economic Contribution of the Film and Television industry in India, 2017 by Deloitte Figure 5: Major industry stakeholders in the Indian recorded music industry: investments vs risk profile with regards to the monetisation of sound recording High Investment, Medium Risk High Investment, High Risk Investment Medium Investment, Medium Risk Low Investment, Low Risk Financial Risk Lyricists, music Film producers Record labels OTT / DSPs composers,performers Source: Deloitte analysis, IMI estimates 11 Economic Contribution of the Film and Television industry in India, 2017 by Deloitte 12 Vision 2022: Dialogue - IMI Convention 2018 13 IFPI Global Music Report 2018. 14 https://www.ibef.org/download/Media-and-Entertainment-Sep-2018.pdf 15 Economic Contribution of the Film and Television industry in India, 2017 by Deloitte 11
Audio OTT Economy in India – Inflection Point Creation and Production Figure 6: Value Chain of Music for Indian Film Industry Creation entails a song being conceived Scenario 1: Sound recording creation started at the film producer level followed by a series of tasks initiated to create and develop the content. The Film Producer Recording Studio Recorded song trigger for content creation could be hires the songwriter, is hired by the Film is woven into a result of a music composer who has singer, music composer Producer to create the film developed a creative melody or a result for an upfront fee. the sound recording of the creation of lyrics by a lyricist/ songwriter or as per a brief from the film producer. The film producer considers the following investment metrics for Scenario 1: Sound recording creation The music label the bidding process for selling started at the film producer level The highest the sound recording distributes the bidding music 01. Star Cast sound recording The film producer hires the songwriter label, acquires 02. Music Composer through the music / lyricist, composer, singers and the the rights to the 03. Total film budget OTT platforms, recording studio for an upfront fee. Once sound recording digital downloads the sound recording is created, the rights from the film These are used to determine and physical to this recording is sold to a music label producer. the minimum cost of the sound mediums based on several criteria in a bidding recording. The sound recording process. Thereafter, the winning music is now up for bidding. label distributes the sound recordings through the music OTT platforms, download stores, and physical retailers. Music label receives revenue post distribution and film release Lyricists / songwriters and composers receive royalties after the release of the Lyricists, composers, singers receive royalties, post the release of the film /sound recording. A depiction of all movie, via copyright societies (such as IPRS) stakeholders in this scenario with their respective investment as well as risk exposure is highlighted in Figure 5. Singers earn revenue through live performance events Source: Industry discussions Scenario 2: Sound recording creation started at the music label level Scenario 2: Sound recording creation started at the music label level A music label works in collaboration with a lyricist/songwriter, singer and music Music Label Terms of licensing Music label bears the composer to create an audio single/ collaborates with - Copyrights to cost of production album. The copyright to the created Songwriter, singer or be mutually or OR in partnership content is mutually or exclusively owned Music Composer for exclusively owned by with the artist as per by the music label or the artist as per audio single /album. artist or music label mutual agreement the content licensing terms. In most cases, music labels produce or bear the entire cost of production and hence The music label distributes Royalties are own the copyrights also. The copyright the sound recording through paid to the Sound Recording owner also holds other rights pertaining the music OTT platforms, owners of the is created to reproduction, distribution, and digital downloads and copyright modification of the sound recording. physical mediums Royalties paid for use of the audio content would go to the owners of Source: Industry discussions the copyright.The usage rights for commercial exploitation of soundtracks largely depends on the nature of the rights taken, which could be provided for use over a defined period of time, in perpetuity or single use. 12
Audio OTT Economy in India – Inflection Point Scenario 3: Sound recording creation Scenario 3: Sound recording creation started by independent artists started by independent artists Artists (Songwriter, Terms of licensing The creation and production scenario singer or music - Copyrights to composer) collaborate be mutually or Artists bear the cost would entail one or more artists such for audio single / exclusively owned by of production as songwriters, singers, composers producing music at their own expense. album. the artists/band The sound recording thereafter produced can either be self-marketed, sold on digital platforms or sold to a music label / Artists can further film producer for further usage. sell it to a film Sound recording can be self marketed or Sound recording producer or music Royalty is awarded per the terms of licensed to music OTT is created label for further the license agreement between the usage platforms parties and royalty rate is dependent on multiple factors such as popularity of the artist, state of the market, worth of the composition as per license, etc. Royalty is awarded as per the terms of the license agreement between the parties and royalty rate is dependent on multiple Publishing and marketing factors such as popularity of the artist, state of the market, worth of Publishing and marketing cover the composition as per license, etc. compilation of the produced audio tracks into physical and digital carriage Source: Industry discussions mediums such as compact discs (CDs), Blu-Ray, portable Universal Serial Bus (USB) drives or internet-based hosting take control of publishing and marketing platforms, where a user can stream and incur huge costs towards marketing online or download. These are then the song using TV , digital media buying, marketed through different mediums digital media buying, radio channels. In such as an event for audio launch prior India, this is initiated as a pre-film release to a feature films release, multimedia activity and continues until six to eight advertising, etc. The music labels that weeks after the film is released16. procure/produce the audio track typically 16 Industry discussions 13
Audio OTT Economy in India – Inflection Point Distribution and revenue sources Figure 7: Indian recorded music industry revenues (US$ million) by format - 2017 Distribution refers to the delivery of the Synchronisation published audio content to consumers. 6% Typically, revenues from recorded music can be segmented in four ways: Public Performance Rights 9% 01. Digital; Physical 02. Physical; 03. Synchronisation; and 7% 04. Public Performance Rights Digital 78% Source: IFPI Global Music Report 2018 Digital Physical Digital distribution and consumption of music includes Physical distribution involves distribution and distribution of digital music on internet platforms consumption of soundtracks using audio tapes, such as YouTube, music-oriented websites, audio cassettes, CDs. Previously, this segment contributed OTT platforms such as Gaana, Apple Music, Amazon to the majority of revenues of the recorded music Music, Wynk, and JioSaavn etc. Revenues from digital industry, however, physical sales accounted for merely means contribute nearly 78 percent17 to the overall 7 percent19 of the overall industry revenues, in 2017, in recorded music industry revenues in India and 54 the country. percent18, globally. Synchronisation Public Performance Rights Synchronisation involves distribution and placement An emerging revenue stream for producers and owners of soundtracks in feature films, television shows, of content in India, performance rights include revenues advertisements, video games, etc. Synchronisation is generated from concerts, live gigs, events, music a growing revenue stream for content producers and festivals, etc. The growing popularity of Indian music owners, and currently contributes 6 percent20 to the festivals such as Sunburn, NH7 Weekender, Magnetic overall industry revenues. Fields, Electric Daisy Carnival, and Hindi-music concerts from popular Indian artists are poised to provide a strong boost to performance rights, emerging as one of the key sources of revenues. Performance rights typically involve event managers, hotels obtaining performance licenses from original content owners at a certain licence fee. 17 IFPI Global Music Report 2018. 18 IFPI Global Music Report 2018. 19 IFPI Global Music Report 2018. 20 IFPI Global Music Report 2018. 14
Audio OTT Economy in India – Inflection Point 15
Audio OTT Economy in India – Inflection Point Overview of the audio OTT industry Digital consumption of music refers about 75 percent of the smartphones to streaming on audio OTT platforms users21 listen to music on their phones, such as Apple Music, Amazon Music, 86 percent consumers22 out of which Gaana, Wynk, and JioSaavn, watching use on-demand streaming. Additionally, music content on video OTT platforms smart speakers are becoming increasingly (such as YouTube), purchasing and popular as a regular medium of music downloading music through third- party consumption and are helping drive music-aggregating websites and services uptake of streaming globally. (such as Apple iTunes), accessing content on mobile phones (including ringtones Over the past few years, streaming and caller ring back tunes (CRBT) or any has emerged as the single biggest other kind of interactive revenue streams contributor to the overall growth of music over the digital device. According to IFPI’s consumption. This growth, however, has Music Consumer insight Report 2018, been different for countries around the 21 IFPI Music Consumer Insight Report 2018 22 IFPI Music Consumer Insight Report 2018 16
Audio OTT Economy in India – Inflection Point world with a few countries witnessing the most popular music streaming a strong growth momentum, while the services globally with their respective others adapting at a slower pace. As we monthly users are: Apple Music with 50 can see from figures 9 and 10, United million monthly users23, Spotify with 191 States tops the chart both in terms of million24, iHeartRadio with 100 million25, revenue at US$ 2,769 million and user Pandora Radio with 68.8 million26 and penetration at 47.3 percent. Some of Deezer with 14 million27. Figure 8: Global streaming revenue (including audio OTT revenue) versus other digital revenues (US$ billion) Total streaming revenues (including OTT) 6.6 grew by ~65.1 percent and ~41.1 percent in 2016 and 2017 respectively 4.7 4.4 4.3 4.2 3.9 4 3.8 3.2 2.8 2.8 1.9 1.4 1 0.4 0.6 2010 2011 2012 2013 2014 2015 2016 2017 Total streaming (including audio OTT) Digital (excl. streaming) Source: IFPI Global Music Report 2018 The Indian recorded music industry has undergone tremendous changes in the past decade with a key lever being the shift from physical to digital. According to IFPI's Global Music Report 2018, revenue from digital contributes INR 665 crore (78.5 percent) to overall music revenue (INR INR 567 crore 850 crore). Of the total music revenue, audio OTT revenue accounted for 66.8 INR 850 crore percent (INR 567 crore). Audio OTT market size Indian recorded music industry revenue 23 https://appleinsider.com/articles/19/01/29/apple-music-grows-to-50-million-subscribers-during-holiday-quarter 24 https://www.marketwatch.com/press-release/spotify-technology-sa-announces-financial-results-for-third-quarter-2018-2018-11-01 25 https://www.forbes.com/sites/hughmcintyre/2018/05/25/the-top-10-streaming-music-services-by-number-of-users/#333fe1da5178 26 https://musically.com/2018/11/06/pandora-financial-results-reveal-subscriptions-growth-but-active-listeners-decline/ 27 https://www.forbes.com/sites/hughmcintyre/2018/05/25/the-top-10-streaming-music-services-by-number-of-users/#333fe1da5178 17
Audio OTT Economy in India – Inflection Point Figure 9: Global comparison: User streaming penetration for India and top 5 countries in the music streaming market for 2018 India 6.4% India 6.4% United Kingdom 25.3% Singapore 26.0% Croatia 27.9% Sweden 39.4% United States 47.3% Source: https://www.statista.com/outlook/209/100/music-streaming/worldwide 18
Audio OTT Economy in India – Inflection Point Figure 10: Global comparison: Revenue for India and top 5 countries in the music streaming market for 2017 India US$ 87.3 million Top 5 countries and India - ranked as per streaming revenues Rank Country 1 United States 2 United Kingdom India US$ 87.3 million 3 Germany France US$ 269.6 million 4 South Korea 5 France South Korea US$ 281.6 million 16 India Germany US$ 355.1 million United Kingdom US$ 500.6 million United States US$ 2,768.7 million Source: IFPI Global Music Report 2018 19
Audio OTT Economy in India – Inflection Point Drivers of the audio OTT industry in India With its growing internet and smartphone telecom industry saw a drastic reduction penetration, India is on the path of of data prices and emergence of many transitioning into a digital economy. The low-cost smartphone manufacturers Indian Government has endeavoured from different countries. to boost digitisation through several economic reforms, investments and The number of smartphone users in policies to increase India’s digital the country stood at 404.1 million at the infrastructure and raise the digital end of 2017. This number is expected to participation rates. more than double by 2022 to reach 829 million users in the country29. The launch The telecom subscription base of India of low-cost smartphones and enhanced stood at 1.19 billion in November 201828. feature phones by Indian telecom players Acting as a powerful catalyst, the launch in the range of INR 1,500– 2,500 has of Jio saw a dramatic shift in not only fueled the increased uptake of mobile the economics of the Indian telecom phones in India. This, coupled with the industry, but also in the quantum of attractive data packages, has resulted in internet and data usage in the country. a significant increase in per capita data The heightened competition in the Indian consumption. 28 https://main.trai.gov.in/sites/default/files/PRNo05Eng18012019_0.pdf 29 https://economictimes.indiatimes.com/tech/hardware/india-to-have-over-800-million-smartphone-users-by-2022-cisco-study/articleshow/66917976.cms 20
Audio OTT Economy in India – Inflection Point Figure 11: Changing technological landscape of India with reducing data cost and increasing number of smartphones Data cost reduction (per GB) Active smartphones (in million) By INR 250 FY 2014 90% 45% 463.8 FY 2018 YoY INR 19 FY 2018 318.7 FY 2017 Source: https://economictimes.indiatimes.com/industry/telecom/telecom-news/jio-led-data-price-reduction-fuels-smartphone-adoption-in-india-cisco/ articleshow/64774860.cms; IFPI Global Music Report 2018 The digital revolution across India in January 2018 and is poised to grow has transformed the country from a further in the next few years. Both audio traditional audio-visual market to one and video OTT platforms have witnessed that is experiencing an increasing number a significant surge in their usage. The of people shifting to digital platforms rapid increase in the usage of connected to consume music. Emergence of audio devices, especially smartphones, has OTT platforms has provided the local primarily contributed towards the shift audience with a new medium to consume from traditional media (such as television a variety of genres of music. and radio broadcasts) to digital media. The audio as well as video OTT market in India was valued at over US$ 280 million30 The unprecedented disruption that India is currently undergoing, Indian audio OTT platforms International audio OTT platforms has provided many opportunities Gaana Apple Music for digital and traditional Media and Entertainment (M&E) sectors. Hungama Amazon Music Development of a robust music JioSaavn Google Play streaming ecosystem led to the overall number of music streaming users Wynk to nearly 150 million in December Vodafone Music 2018.31 Some of the leading audio OTT platforms have been categorised here on the basis of the region of their Globally renowned streaming service, Spotify, is currently in the process of origin. setting up its platform in the country and is due to enter the Indian market in the first quarter of 201932. India has an online video audience of the online video audience - indicating more than 225 million, which is expected the significant growth opportunity in to grow to 500 million by the end of CY the audio OTT space, thereby potentially 2020.33 In comparison, the audio digital increasing the revenues of the Indian music audience is around 150 million recorded music industry. subscribers, which is only 60 percent of 30 http://loudest.in/2018/05/24/the-rise-of-ott-music-platforms-and-content-in-india/ 31 https://www.bgr.in/news/music-app-gaana-aims-to-have-over-200-million-subscribers/ 32 https://www.bloomberg.com/news/articles/2018-11-27/spotify-is-said-to-secure-rights-to-booming-indian-music-market 33 http://www.businessworld.in/article/YouTube-Reaches-Around-225-Million-Monthly-Active-Users-On-Mobile-In-India-Google/26-03-2018-144571/ 21
Audio OTT Economy in India – Inflection Point Business models within the audio OTT industry Difference between traditional modes of shown with non-linear interactive streaming distribution and new audio OTT industry where the listeners can pick and choose the Disruptions in technology and digital media music or talk shows they want to listen to or have widely influenced how content today is watch. Online music streaming services allow distributed, accessed and consumed. With the listeners to choose music from a library the advent of internet based streaming on the app or website whereas radio stations platforms, the global recorded music do not provide similar access or navigational industry witnessed the emergence of control, however, they do provide access to two additional mechanisms for digital some of their shows after they have been distribution of content. Together, traditional aired over the radio in linear manner. radio broadcasting (analog or digital), linear non-interactive online streaming Audio OTT players follow different (internet radio) and non-linear interactive models based on the source of revenue streaming (audio OTT, YouTube) form generation. A player can offer its content the three most widely used distribution free of charge to the user and supported technologies in the industry currently. The by advertisements or generate revenue table below indicates differences between through user subscriptions. With the the traditional broadcasting model versus entry of players from telecom and retail the new internet based streaming products. businesses, a few bundled options are also Within the internet based products, it also available. Audio OTT platform business differentiates the linear and non-linear models can be categorized as ad-supported, product. Thereafter, comparison has been paid and bundled. 22
Audio OTT Economy in India – Inflection Point Figure 12: Traditional radio versus internet based streaming services Traditional music services New online music services Radio Broadcasting Linear non-interactive Non-Linear interactive Features Online Streaming streaming (audio OTT) Internet connection to Basic usage Tune to radio frequency of Internet connection to go to download the app or visit requirements the respective Radio channel website/app the website Availability of the Radio stations available in Across the world - subject Across the world - subject service the area to licenses in that country to licenses in that country (website or app rights may (website or app rights may differ from one country to differ from one country to another) another) User can choose No No Yes any song User can skip the track No No Yes or play an earlier song Offline play without - No Yes Internet Source: Industry discussions Figure 13: Business models within Internet based audio services Ad-supported Model Bundle Paid Model Content is available to users on a Usually available from telecom These platforms provide audio OTT free to use basis, and the usage from service providers that also provide services based on user payment. These these platforms is supported in the an audio streaming service. The can be broadly divided into two types: form of advertisements. However, service providers offer bundled 01. Transactional: This is purely pay and consumers can enjoy an ad-free pricing to their consumers for own model. These platforms allow experience by paying a subscription core telecom services with access consumers to pay, download and own fee. to value added services, including the song forever. Apple’s iTunes store audio streaming services. is an example of this model. 02. Subscription based: These platforms provide audio OTT services based on a fixed monthly/periodic subscription fee. The song is encrypted on the audio OTT platform app and never downloaded or owned by the user. All music files reside on the cloud or encrypted to the music app. Payment of subscription fees allows the user unlimited; and in some cases, offline, access to songs. 23
Audio OTT Economy in India – Inflection Point Key players within the audio OTT operators have licensed music from industry music production houses to provide In an intensely competitive market where content on their audio OTT platforms. more than 15 audio OTT service providers This was done with a dual motive to have launched in India, investments are tackle competition from audio OTT pouring in from all corners, including providers and to improve the value telecom operators and media companies. added services offered to the telecom Over the last few years, major telecom subscriber base. Figure 14: Some of the major audio streaming service providers within India and their business models Players Ad Paid - Paid - Bundled supported downloads subscription Amazon Music 1 1 Eros Now Gaana Google Play Hungama iTunes (Apple Music) JioSaavn Teluguone Vodafone Music Wynk Music Source: Industry discussions 24
Audio OTT Economy in India – Inflection Point Figure 15: Different features available in free versus paid subscription models Features Free User Paid User Sound quality while streaming Low High Number of songs streamed per month Limited/Unlimited - varies by platform Unlimited Offline Streaming Not Available Available (play without internet) Advertisements Typically after every 3-4 songs No advertisements Access to features / content Limited access Complete access Source: Industry discussions Figure 16: Customer journey for different business models Bundled Telecom operators or User is charged for Telecom operator ecommerce players data pack only, and the or E-commerce Music label gets % offer streaming content services at the player pays INR Y from the content pool services along with discounted price as per per user out of the based on respective data pack or retail the chosen data pack subscription charges label's streaming membership at are deducted from data to the "content pool" share discounted rates pack charges of music label Download Scenario User pays to After the payment Now, user can download the and download, user move the file and track from app or owns the audio track play it anywhere website Ad-supported / Paid Streaming Scenario Consumer Consumer On registration, Post trial period, is shown downloads the app the app grants consumer advertisements from phone's app few days of converts into and urged to take store and is given premium paid user or subscription for unlimited free songs subscription, as opts back to free uninterrupted to stream a trial usage streaming Source: Industry discussions 25
Audio OTT Economy in India – Inflection Point Audio OTT pie within digital revenues in India Based on the trends discussed in the overview section, it is evident that digital consumption is increasing due to increasing smartphone penetration and Subscription (Paid/bundled) low-data prices. Ad supported Mobile personalisation Video streams Downloads 26
Audio OTT Economy in India – Inflection Point The broad revenue split from the different audio OTT business models: Figure 17: Indian digital music revenues by format (2017) (US$ million) 0.97 1% Subscription audio streams 26.03 25% Ad-supported streams 33.73 33% Mobile Personalization & other digital 13.81 In India, 60 percent of digital Video streams 14% revenue comes from ad- 27.59 supported and subscription Downloads 27% streams. Source: IFPI Global Music Report 2018 Of the five digital music revenue streams in India, 60 percent of the revenue comes Therefore, to inculcate the habit of paying from streaming. According to IFPI’s Global for music among consumers, it is critical Music Report 2018, total revenue from ad that audio OTT platforms actively try and supported and subscription streaming convert free users and bundled users to is US$ 61.32 million where ad-supported paid subscriptions. Currently, bundled is US$ 27.59 million (45 percent) and users pay for music streaming services subscription stream is US$ 33.73 million as part of the data pack charges levied (55 percent). by the telecom service provider. For Paid subscribers provide a stable source the same purpose, the concept of 'Trial' of revenue, but unfortunately in India bucket can be encouraged, where an less than 1 percent of the subscribers audio OTT player offers 15 days or one are paid users and nearly 14 percent month free on a paid platform to all free subscribers are bundled users; the users, and subscriptions are charged remaining 85 percent of users are on after the free period, if user continues on free subscription34. This implies that, 15 the paid platform. percent of the subscribers contribute to 55 percent of streaming revenues, where The overall number of music streams as 85 percent of subscribers contribute by Indian consumers is poised to grow to the remaining 45 percent of streaming further due to the improving smartphone revenues (i.e. ad-supported streaming as well as internet penetration in the revenues). For free platforms, revenue country. earned from ad spots helps to recover cost of operation. Currently, the cost of a 10 second advertising on music streaming apps ranges between INR 150 and INR 250 CPM (cost per thousand impressions).35 34 Industry discussions 35 https://www.financialexpress.com/industry/music-streaming-apps-why-it-takes-a-telco-to-tango/1141906/ 27
Audio OTT Economy in India – Inflection Point Key trends emerging from the global recorded music market and their implications for the Indian recorded music market 28
Audio OTT Economy in India – Inflection Point Emerging trends Case study to highlight the said trend Evolution of music consumption from physical to U.S. streaming Local artists covering the global stage Latin America & K-pop Curbing piracy China Local players taking a dominant position in the country China Each of these trends has widely Figure 18: Timeline of digital music Sales growth in the U.S. influenced the way the global recorded music industry has evolved over recent 2018 Streaming revenues further increase on years and are likely to further shape the account of paid music subscriptions industry. From these trends, it can also be inferred as to how the Indian recorded music market industry has evolved and continues to change under the effect of 2015 Streaming revenue overtook digital music prevailing global trends. downloads revenue U.S. Case Study: Transition from physical to downloading to streaming For several decades now, the United 2012 Digital album sales up 15% through August, States has been one of the largest and on pace to set a new record most influential music markets in the world. Despite a few other countries beginning to gain significant influence within the industry, the U.S. market 2011 Consumers purchased over 100 million digital currently remains the largest. The global albums for the first time recorded music industry generated around US$17.3 billion, in 2017, with around US$ 5.92 billion of that coming 2009 Digital accounted for nearly 40% of total from the United States alone.36 album sales Over the past few years, streaming has become a massive force in the music industry, especially among the younger 2008 For the first time ever, consumers purchased consumers. Just as downloads displaced over 1 billion digital tracks physical album sales around a decade ago, streaming has now replaced digital music downloads as the most common method of music consumption in the U.S. 2007 Digital’s share of total album sales reached 23% Streaming overtook downloads as the U.S. recorded music industry's primary revenue source back in 2015, and each year it has continued to account for a greater share of the industry's revenue. 2004 Digital made up less than 1% of total U.S. album Sales Source: Deloitte analysis, The Nielsen Company & Billboard’s 2011 Music Industry Report 36 IFPI Global Music Report 2018 29
Audio OTT Economy in India – Inflection Point The overall market trends in the H1 2018 year-over-year to US$ 3.4 billion38, during consistently continued to reflect the the H1 of 2018. Retail revenues refer to U.S. music industry’s rapid and dynamic the total revenues collected by music transition from unit-based physical and labels inclusive of record labels', retailers' digital sales to streaming music sources. and digital service providers' respective Total revenues from recorded music in revenue shares. Wholesale revenues the U.S. grew by 10 percent reaching refer to revenues collected by music US$ 4.6 billion at retail37 and revenues labels after adjusting for retailer and from streaming music grew 28 percent digital service providers' shares. Figure 19: U.S. music industry retail revenues (H1 2018) Figure 20: U.S. streaming music retail revenues (H1 2018) (US$ million) 3% Synchronisation 10% Physical Digital 12% Downloads Paid Subscriptions 2550 Digital & 75% Streaming Customised Radio 528 Services Ad-Supported On- Demand (Audio & 369 Video) Source: RIAA Music Revenues Report, Mid-Year 2018 Source: RIAA Music Revenues Report, Mid-Year 2018 Ad-supported to paid audio OTT platforms – Spotify Launched in 2008, Spotify is one of the major audio OTT platforms available today in several countries across the globe. With more than 207 million39 monthly active users in December 2018, the audio OTT platform provides music OTT services using the ad-supported as well as subscription business model. Similar to other music OTT platforms, the freemium model at Spotify allows users to access millions of soundtracks, curated playlists, artists-radio at no cost, with audio and display ads during music streaming. Spotify Premium allows users to subscribe for ad-free, offline and high quality music streaming at ~ US$ 9.9940 monthly subscription cost. As at December 2018, the audio OTT service had nearly 96 million41 paid subscribers to its service. As seen for majority of the audio OTT platforms, the ad-supported version provides its users with free but ads-inclusive and low quality/ resolution access to its library of soundtracks. The ad supported model can act as a catalyst for users to sample the service and convert many to paid subscribers. Ad supported services have also been a lever in combating piracy as consumers get free access to vast libraries on demand. 37 RIAA, RIAA Music Revenues Report, Mid-Year 2018”, September 20, 2018 38 RIAA, “RIAA Music Revenues Report, Mid-Year 2018”, September 20, 2018 39 https://www.forbes.com/sites/monicamercuri/2019/02/06/spotify-reports-first-quarterly-operating-profit-reaches-96-million-paid- subscribers/#4fc141225dc9 40 https://www.spotify.com/us/premium/ - Jan 2019 41 https://www.forbes.com/sites/monicamercuri/2019/02/06/spotify-reports-first-quarterly-operating-profit-reaches-96-million-paid- subscribers/#4fc141225dc9 30
Audio OTT Economy in India – Inflection Point Figure 21: Streaming Channels Subscription services (such as paid versions of Spotify, Apple Music, Amazon, TIDAL, and others) Ad-supported on-demand Digital and customised radio streaming services (such as YouTube, services (such as Pandora, and Vevo, and ad-supported Spotify) other internet radio) The U.S. music market has seen a Figure 22: U.S. paid music subscriptions (H1 substantial growth in subscription of the year average) (million subscribers) revenues over the years due to adoption 46.4 of the latest technologies, continued user adoption, and changing revenue 31.5 landscape from physical to digital. Paid 20.3 subscriptions have become the largest format for music in revenue with a 9.1 growth rate averaging an increase of more than 1 million subscriptions per month.42 H1 2015 H1 2016 H1 2017 H1 2018 Source: RIAA Music Revenues Report, While streaming revenues continue to Mid-Year 2018 increase; the gains were partly offset by a fall in sales of downloads and physical 2018, offsetting a 13 percent increase units. Revenues from downloads declined in revenues from sales of vinyl albums. 27 percent in H1 of 2018 to US$ 562 Revenues from shipments of physical million, the lowest in more than a decade. products made up just 10 percent of the Individual track sales revenues were industry total in H1 of 2018.44 down 28 percent year-over-year, and digital album revenues fell by 26 percent. Overall, the U.S. music industry seems to Downloads accounted for a relatively be healthy and consistently growing. small share of 12 percent of the total On average, Americans spend over 32 industry revenues in H1 of 2018.43 hours every week listening to music and this number has grown by over 35% in Shipments of physical products the last two years 45. The developments decreased steeply, in terms of revenue, and innovation in technology have by 25 percent to USD 462 million in H1 also allowed music to be shared and of 2018, a much larger rate of decline discovered more easily through social than in recent years. Revenues from media platforms. CDs declined by 41 percent in the H1 of 42 RIAA, “RIAA Music Revenues Report, Mid-Year 2018”, September 20, 2018 43 RIAA, “RIAA Music Revenues Report, Mid-Year 2018”, September 20, 2018 44 Statista, “U.S. Music – Statistics & Facts”. 45 https://www.forbes.com/sites/hughmcintyre/2017/11/09/americans-are-spending-more-time-listening-to-music-than-ever-before/#a7eac0c2f7f8 31
Audio OTT Economy in India – Inflection Point Implications for the Indian With nearly 374 million internet users Growth of digital recorded music industry currently, the industry is poised to grow revenue in the Indian US$ 102.1 further with continuously increasing recorded music million As an industry that has long been smartphone and internet penetration industry dominated by physical sales, the Indian across the country. Unique mobile recorded music industry is now well on subscribers in 2017 were reported 2017 the digital path. Physical sales of CDs as 53 percent of the population by has dropped steeply from 35.5 million GSMA intelligence in their report The in 2013 to 0.4 million units in 201746. Mobile Economy 2018, a figure which is Audio OTT platforms have been a key expected to increase to 63 percent by 2016 driver of growth, with digital revenue 2025.48 increasing from US$ 74.4 million in 2016 to US$ 102.1 million in 201747. US$ 74.4 million Latin America case study: Local artists Figure 23: U.S. Latin streaming music revenues (H1 2018) going global The Latin music market has continued its outstanding transformation in the H1 of 2018. Latin music seems to have become a worldwide phenomenon, driven by a diverse streaming market and Latin labels making intelligent investments to support 59% 21% 20% and promote their local artists’ global ambitions. The Latin music business consistently grew in the H1 of 2018, largely driven Paid subscriptions On-Demand Digital and customised by paid streaming. Revenues grew 15 Ad-Supported radio services percent, totalling US$ 135 million, while Source: RIAA Mid-Year 2018 Latin Music Revenue Report streaming represented a remarkable 91 percent of the entire market.49 A 49 percent increase50 in streaming revenues among others) were both, the largest YouTube, Vevo, and the free version of in Latin America and the worldwide segment of the Latin music, and the Spotify) was up 30 percent year-over-year, success of 'Despacito', second only to Ed primary driver of revenue growth. contributing US$ 26 million to revenue. Sheeran's 'Shape of You'on the Global Top Revenues from paid subscriptions grew For Latin music, revenues from ad- Ten Digital Singles List in 2017, made for a at a fantastic 70 percent to US$ 72 million, supported streaming sources made up "double whammy". and consisted of 59 percent of the total a larger portion of the total, while those streaming market by value.51 from unit-based sales such as digital Paid subscriptions (a category that downloads and physical product indexed includes services such as Apple Music, On demand ad-supported streams (a lower relative to the overall US market.52 paid Spotify, Amazon Unlimited, Tidal, category that includes services such as 46 IFPI Global Music Report 2018 47 IFPI Global Music Report 2018 48 The Mobile Economy 2018, GSMA intelligence. 49 RIAA, “RIAA Mid-Year 2018 Latin Music Revenue Report”, September 20, 2018 50 IFPI, “Global Music Report 2018”, March 2, 2018 51 RIAA, “RIAA Mid-Year 2018 Latin Music Revenue Report”, September 20, 2018 52 RIAA, “RIAA Mid-Year 2018 Latin Music Revenue Report”, September 20, 2018 32
Audio OTT Economy in India – Inflection Point Two of the most popular streaming including India. platforms in Latin America are Spotify Besides 'Despacito', several songs have (46 percent of total Latin American users also crossed barriers and are being of streaming services) and Deezer (12 consumed by people across different percent of total Latin American users countries. A few examples include of streaming services). Of its global 170 'Gangnam Style', 'Mi Gente', and 'Kolaveri million active users, Spotify reports Di', which appeal to a variety of audience, having, after the first quarter of 2018, a inspiring each region to reproduce the substantial 21 percent (25.7 million) as songs in their local language. 'Despacito' Latin American users. inspired covers ranging from Indian classical to Bharatnatyam. There were Amidst the ecstatic tone of the IFPI report many renditions of this song in Hindi, in reference to Latin America, music Marathi, Telugu, Tamil, Malayalam, and company executives cite continuing several of those videos have garnered financial challenges, more specifically millions of views of their own. involving the problem of suitable payment solutions for subscription Parallels with K-pop services in a region where phone In 2018, K-pop won an increased audience ownership and internet access are still not just in South Korea, but also in other relatively limited, and many people do parts of the world ;YouTube views of not have credit cards. K-pop music videos are an indication of their popularity. Diminishing boundaries of language and region In India, Korean artists have not yet Music videos are transcending become household names, but their geographical and cultural boundaries popularity is increasing daily. Some of because of factors like YouTube’s wide the trends of K-pop are showcased via reach and efforts from music labels. In YouTube views of the popular K-pop August 2017, the video of Spanish song artists from 2017 to 2018. 'Despacito' became the most watched video on YouTube with five billion views. It had set every single milestone in record time (viewed 28 million times per day53). The video of the song became the most viewed video in 45 countries, Figure 24: K-pop – Country-wise growth in YouTube views 2018 2018 2018 1.63 billion 1.29 billion 183 million 2017 2017 2017 966.8 million 582.8 million 46.9 million South Korea USA India 69% 122% 290% Source : https://www.allkpop.com/article/2019/01/which-k-pop-artists-received-the-most-views-on-youtube-in-2018 53 https://www.news18.com/news/buzz/what-indians-have-been-watching-on-youtube-for-the-last-10-years-1699627.html 33
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