Global Report IHRSA 2021 - THE STATE OF THE HEALTH CLUB INDUSTRY - FIT Summit
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2021 IHRSA Global Report THE STATE OF THE HEALTH CLUB INDUSTRY Supplement to Club Business International ihrsa.org
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EDITOR’S WELCOME As 2020 began, the health club industry was robust and its future seemed bright. By spring, however, virtually all gyms and studios would be closed due to the global COVID-19 pandemic. IHRSA estimates that the U.S. industry alone lost $20.4 billion in 2020, just one year after generating an all-time high of $35 billion in revenue. From bankruptcies to staff layoffs, the economic impact of COVID-19 on health clubs, gyms, and studios will leave an indelible mark on the fitness industry. Of course, crisis breeds opportunity. The permanent closure of 17% of clubs in the U.S.—and as high as 40-50% in some countries—has left a large segment of displaced members seeking new alternatives. Many surviving clubs in these markets have already seen significant increases in membership, outpacing pre-pandemic numbers. Now more than ever, the public needs the environment and support club operators provide in improving the health of their communities. On the pages that follow, we will outline many more reasons to be optimistic about the industry’s future. IHRSA’s mission, to grow, protect, and promote the health and fitness industry has never been more crucial. For the past year, the board of directors and IHRSA team have been focused on reopening, rebuilding, and reimagining our industry and our association. To that end, they have chosen Elizabeth Clark as the association’s next president and CEO. She previously led government relations and advocacy at the National Confectioners Association (NCA), the trade association for the $44 billion candy industry, and successfully lobbied the administration to have confection manufacturing deemed “essential” during the pandemic. Clark succeeds IHRSA Interim President & CEO Brent Darden, who stepped in last August at the board’s request, to lead the association out of the pandemic until a permanent CEO was selected. We’re incredibly grateful to Brent for his time, passion, and steadfast leadership during this challenging and critical time for IHRSA and the entire industry. As we look to the future, all signs point to a strong comeback. “Celebrating the Industry’s Revival” is the theme of IHRSA 2021, which is set for October 13-15 and will be the first major in-person industry event in nearly two years. Please plan to join us in Dallas, Texas for what promises to be the reunion of a lifetime. Yours in health, Jay Ablondi Kristen Walsh Publisher Associate Publisher P.S. The impact of COVID-19 on our industry has varied greatly around the world, and in some areas, the situation improved and then became severe once again. Since this report was written in the spring of 2021, some information may have become outdated by the time you read this. Please visit ihrsa.org for the latest information. ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 3
INDUSTRY OVERVIEW CONTENTS 2021 IHRSA Global Report INDUSTRY OVERVIEW 5 • Coronavirus Pandemic Pummels Global Health Club Industry 20 • Eyes on the Future RESEARCH 21 • More Than a Year Later, Health Clubs Worldwide Continue to Struggle with the Impact of COVID-19 24 • 2020 Global Timeline: The Pandemic & Fitness Clubs 28 • North America 30 • Latin America 32 • Europe, Middle East & Africa (EMEA) 36 • Asia-Pacific COMPANY PROFILES 41 • Index by Country 44 • Alphabetical by Company Name, Sorted by Region PARTNER PROFILES 73 • Alphabetical by Company Name ADVERTISER INDEX 84 • Alphabetical by Company Name © 2021 IHRSA PUBLISHER: Jay Ablondi All Rights Reserved ASSOCIATE PUBLISHER: Kristen Walsh ® International Health, Racquet & Sportsclub Association DIRECTOR OF RESEARCH AND INSIGHTS: 70 Fargo Street Melissa Rodriguez Boston, MA 02210 USA DESIGNER: Deborah Bush Design, Inc. +1 617/951-0055, +1 800/228-4772 ihrsa.org To access all IHRSA publications, webinars, and healthclubs.com MP3 audio recordings, visit ihrsa.org/publications. 4 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
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INDUSTRY OVERVIEW BY KRISTEN WALSH Coronavirus Pandemic Pummels Global Health Club Industry Still, opportunities for optimism abound F rom bankruptcies to staff layoffs, the economic However, a silver lining is that crisis breeds progress, impact of COVID-19 on health clubs, gyms, and inventiveness, and bold strategies. Innovative solutions were studios will leave an indelible mark on the fitness developed to improve safety and air quality, and cleaning and industry. Still, opportunities for optimism abound. social distancing measures were put into place at facilities. Cleanliness at the gym has never played a more prominent Last year will go down in history as one of the most chal- lenging for businesses globally, and the health and fitness role than it does today. What used to be primarily in the back- industry in particular. The industry was upended in ways ground is now front, center, and continual. For health club never before foreseen, businesses and jobs lost—people’s members and staff, clean equals safe. And safety is king. Since livelihoods threatened. last spring, clubs around the globe have undertaken compre- By the end of March 2020, gym closures had become a hensive, and often costly, efforts to optimize air quality and global occurrence as a result of the COVID-19 pandemic, as ensure that surfaces are frequently sanitized. had job losses, stay-at-home orders, remote work arrange- In addition, companies rapidly pivoted to digital offerings. ments, hybrid or online schooling, social unrest, political Within weeks of initial shutdowns, thousands of clubs had divisiveness, issues of isolation, mounting depression, and, of mobilized, rapidly creating content and offering online course, an accelerated decline in health and wellness for most programming on a range of streaming platforms to deliver people around the world. much-needed training to members in various stages of ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 5
INDUSTRY OVERVIEW Once the pandemic began, many clubs started offering virtual programming lockdown. The velocity of the shift to digital class delivery was nothing short of amazing as well as being fairly seamless for hundreds of thousands of members. That being said, it quickly became clear that there is no substitute for the real thing. The extended shutdowns have convinced millions just how integral gyms are to their health and happiness. “The longer gyms were closed, the more the public realized how much clubs fill a need that can’t be satisfied with at-home workouts, explained CBI editor-in-chief Jim Schmaltz. Best of all, as a result of the pandemic, our industry has banded together to leverage the power of collaboration to share knowledge and best practices in order to help each other meet the many challenges this pandemic has brought. “The current crisis is beyond anything that IHRSA has endured before,” said Brent Darden in August, upon becoming IHRSA’s Interim President and Chief Executive Officer, replacing Joe Moore. “Although the ‘great recession’ was a very difficult time finan- cially, it was not also fraught with the pandemic, overriding Schmaltz Darden Dr. Sallis absence of trust, and perceived lack of performance by so many constituents. The challenge that lies before us will be reported reaching upward of 95% of pre-COVID attendance overcome through an obsession with the customers’ voice, levels. In the U.S., leading clubs in states that have allowed authenticity, transparency, consensus building, and an them to remain open with reasonable restrictions are reporting unwavering commitment to balance the needs of stakeholders that 75%–80% of their customers have returned over the first when making the hard decisions that await.” few months. Despite the abundance of bad news resulting from the • The industry is maturing. Crisis breeds progress, inventive- pandemic, reasons for optimism abound. Here are just a few: ness, and bold strategies. The pandemic forced streamlining • Health has become more of a top priority. Buoyed by the of staff and programs, accelerated the adoption of digital pandemic and persistent public messaging around pre- offerings, fast-tracked the repurposing of spaces, progressed existing or underlying health conditions and immunity, being outdoor fitness solutions, and enriched member-retention physically active and pursuing a healthy lifestyle has earned efforts, among other advancements. heightened attention from society at large. • Economic forecasts related to wellness are very favorable. • There is pent-up demand. The shutdowns, quarantines, Outside the industry, investment analysts, private equity working from home, and isolation have created an enhanced groups, and market prognosticators all predict a bright future. desire for people to get back to the gym and back to the sense Inside the industry, national and regional operators are of community it offers. already aggressively seeking expansion opportunities. • Changing market dynamics offer opportunity. The perma- More promising news came in April when new research by nent closure of 17% of clubs in the U.S.—and as high as 40%–50% in some countries—has left a large segment of health care company Kaiser Permanente found that physical displaced members seeking new alternatives. Many surviving inactivity is a top predictor of severe COVID-19 outcomes. Key clubs have already seen significant increases in membership, findings include: outpacing pre-pandemic numbers. 1. Physical inactivity is strongly associated with COVID-19 • Online and in-home workouts complement gym usage. outcomes, and physical activity provides significant protection Numerous studies validate the fact that consumers view from severe outcomes including hospitalization, ICU virtual classes and the vast alternatives for exercising at home admission, and death. to be an addition to their gym membership, not a replacement 2. Being consistently inactive more than doubled odds of for in-person workouts at their club. hospitalization compared to being consistently active. Odds of • The vast majority of members will return. Since reopening, ICU admission were 1.73 times higher and odds of death 2.49 operators in China, Japan, New Zealand, and the UAE have times higher for the consistently inactive. 6 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
INDUSTRY OVERVIEW Regular exercisers were found to be at a lower risk for severe COVID-19 outcomes 3. Aside from being over age 60 and a history of solid organ transplant, consistent physical inactivity was the most signifi- cant risk factor for COVID-19 death. 4. While meeting the U.S. Physical Activity Guidelines was associated with the most significant benefits, even those doing some physical activity were at lower risk for severe COVID-19 outcomes, including death, than people who remained consistently inactive. One of the study’s lead researchers, Robert Sallis, M.D., said, “This is a wake-up call for the importance of healthy lifestyles and especially physical activity. Kaiser Permanente’s motiva- tion is to keep people healthy, and this study truly shows how important that is during this pandemic and beyond. People who regularly exercise had the best chance of beating COVID-19, while people who were inactive did much worse.” Dr. Sallis is a member of IHRSA’s Medical, Science, and Health Advisory Council, which advises IHRSA’s executive staff and board of directors on current research and science that advances the health and fitness industry and protects public safety while improving individual and population health. IHRSA is determined to be the glue that keeps the industry together. Just in the last year, in addition to the Medical, Science, and Health Advisory Council, the association has launched the National Health & Fitness Alliance, the Global Health & Fitness Alliance, the Physical Activity Alliance, and the Industry Partner Advisory Council. IHRSA is also working closely with several U.S. state alliances to protect and promote IHRSA 2021 is set for the industry. October 13-15 in Dallas, Texas In December, IHRSA intro- duced the Active & Safe Commitment, an initiative to reaffirm the health club indus- “People who regularly exercise had the best chance of beating try’s unyielding dedication to safety at this time when exer- cise has never been more important to global health. Developed by industry experts COVID-19, while people who in accordance with the fore- most public health guidance, were inactive did much worse.” the Active & Safe Commitment serves three main purposes: 1. To demonstrate the industry’s united commitment to safety the parent company of Anytime Fitness, Basecamp Fitness, for members, guests, and staff; and The Bar Method. “We endorse IHRSA’s Active & Safe 2. To provide health club members and guests with well- Commitment as the latest measure to send a clear message to founded peace of mind during club visits; and our members, employees and government leaders that gyms, clubs and studios are safe and ready to help people fight 3. To reassure policymakers and public health officials that COVID-19 risk factors—diabetes, depression, obesity, hyper- health clubs should not be shut down during the COVID-19 tension, heart disease, and more—with exercise.” pandemic, but rather should be relied upon as safe environ- At press time, some 1,715 clubs in 25 countries around the ments for exercise that can serve as responsible, credible, and world have signed on to the Active & Safe Commitment. effective partners for reducing the pandemic’s catastrophic The industry appears to be poised for a strong comeback. toll on physical, mental, and emotional well-being. “Celebrating the Industry’s Revival” is the theme of IHRSA “The COVID-19 pandemic has worsened a physical and 2021, which is set for October 13-15 in Dallas, Texas. It will mental health crisis facing people around the world,” said likely be the first major in-person industry event in almost two Chuck Runyon, co-founder and CEO of Self Esteem Brands, years, as well as IHRSA’s 40th anniversary celebration. ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 7
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INDUSTRY OVERVIEW NORTH AMERICA After posting record numbers in 2019, the U.S. health club industry was off to a promising start last year. No one would have imagined that by spring, virtually all gyms and studios would be closed. IHRSA estimates the U.S. industry lost $20.4 billion in 2020, just one year removed from generating an all-time high of $35 billion in revenue. These losses represent a 58% revenue decline. Health clubs, gyms, and studios in all states were closed for Flywheel Sports filed for Chapter 7 bankruptcy in September of 2020 at least a total of one month last year. In many states such as California, Oregon, and Washington, closures persisted for most of 12 months. Mandated restrictions in most states allowed limited operations ranging from outdoor or virtual- only services to a maximum of 50% capacity. Continued closures and restrictions curtailed club opera- tors’ efforts to run a sustainable business and forced many to close down for good. Others are teetering on the brink. “One has to remember that health clubs are largely fixed costs businesses. A decline in revenue to such a large degree has devastating consequences, both short- and long-term,” said Brian Smith, managing director of consumer investment banking at Piper Sandler Companies, a leading investment bank and institutional securities firm. “We are going to see lasting effects as operators look to rebuild cash flow, recapitalize their base business, rehire staff, and so forth.” YogaWorks has permanently closed its studios but Data from major gym and studio payment processing com- will continue to offer digital and live-stream content panies serving the industry reveals 19% of boutique fitness studios had permanently closed as of December 31, 2020. 24 Hour Fitness closed 144 loca- Approximately 14% of gyms and traditional health clubs had tions while Gold’s Gyms shuttered 31 ceased operations. sites. TSI ceased operation on more No club concept was immune to the impact of COVID-19: than 100 establishments. full-service health clubs, HV/LP gyms, fitness studios, and Studio brands Flywheel, Yoga independent clubs were all afflicted by widespread closures Works, and Cyc Fitness filed for and ensuing restrictions. bankruptcy due to the pandemic’s “Compliance with mandates caused financial distress. Flywheel and Yoga many clubs, especially single-activity Works closed all of their 42 and 56 studios, to close because their eco- respective studios. Moore nomic model was no longer feasible,” “Health club operators were hold- said Rick Caro, a 48-year veteran of the ing off lenders seeking debt payments, landlords seeking full industry and president of Management rent payments, [and] members still on freeze, [all] with an Vision, Inc., a leading consulting firm increased cost of operations related to safety and cleaning,” specializing in the club industry. “Their said Pete Moore, founder of Integrity Square, an equity and subsequent lack of liquidity created the financial advisory firm serving the Health, Active Lifestyle, immediate need to discontinue their Caro and Outdoors (HALO) sector. “Larger club groups used operations. This has caused clubs to Chapter 11 bankruptcy protection to reorganize, shed close, costing jobs and leaving members with no alternative for creditors, reject bad leases in order to reset and survive. needed physical activity and social interaction.” Smaller footprint clubs and studios had to strongly consider Leading companies across the health club, gym, and fitness filing for bankruptcy.” studio segments filed for bankruptcy in 2020. Companies that Last year the fitness club industry’s workforce shrunk by filed for Chapter 11 restructuring include: 44% as 1.4 million staff members lost their jobs. The 3.2 million • Gold’s Gym, industry jobs were in limbo when roughly 95% of fitness • 24 Hour Fitness, centers were closed at the peak of shutdowns in the spring. • Town Sports International (TSI), Job losses affected small business owner-operators, execu- • YouFit, and tives, instructors, administrative staff, and seasonal workers. • In-Shape Health Clubs With continued restrictions, some of these job and career opportunities may never return to the industry. ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 9
INDUSTRY OVERVIEW When they needed it most, Americans were essentially barred access to their health and fitness clubs. All through last year, fitness club operators struggled with closures and restrictions, despite the well-documented research showing the vital role exercise plays in boosting health and wellness. Club operators experienced this limited access in the stagger- ing decline in the number of on-site visits last year. While extremely rare, a few COVID-19 outbreaks were linked to gyms, resulting in an avalanche of negative publicity for the industry. For example, the United States Centers for Disease Control Planet Fitness went and Prevention (CDC) published a study on an outbreak at a public in 2015 gym in Chicago in August 2020 that saw 55 people infected among 81 attendees of indoor high-intensity classes. Masks At press time, the GYMS Act had 131 Congressional cospon- were worn infrequently during exercise by patrons — some of sors from both political parties. whom had COVID-19 symptoms. No deaths were reported Despite the pandemic, the market remains bullish on from the outbreak. Hampton, New Hampshire-based Planet Fitness. CNBC noted As soon as the U.S. Congress indicated that it would be in March that the company’s stock had increased 200% over working on economic relief packages for businesses and the last year. And the chain plans to open 100 new locations industries impacted by COVID-19, IHRSA and its members in 2021 to add to its 2,124 gyms around the world. began working with the association’s Washington, D.C.-based In a March Yahoo Finance interview, Rondeau said, “As the lobbyists to secure the inclusion of health clubs, studios, and vaccines get properly distributed, we see the momentum con- fitness equipment manufacturers in any COVID-19 economic tinuing through the year.” He added, “We could see a stronger relief package. second half than we’ve ever seen as people get back out there.” On February 5, U.S. Rondeau noted that 28% of people joining his club are former Reps. Mike Quigley members, while 4% are coming from competitors who have (D-IL) and Brian permanently closed. “The future is even brighter now, quite Fitzpatrick (R-PA) filed honestly. There’s less competition, and people are going to the GYMS Act—or Gym walk away post-Covid saying, ‘I should have been taking Mitigation and Survival better care of myself.’” Act—(H.R. 890), which In a deal that was finalized on April would establish a 1, Peloton, which is headquartered in recovery fund to provide New York City, purchased Precor for Quigley Fitzpatrick structured relief to $420 million. Overall, the rationale for health and fitness service Peloton buying Precor was three main establishments that have been uniquely hurt by the COVID-19 things, Rob Barker, the CEO of Precor pandemic. Most of Congress’s previous economic relief and General Manager of Peloton packages have either left out or not really helped the Commercial told CBI in an interview. fitness industry. “First, to leverage our U.S. manu- If passed, the GYMS Act will create a $30 billion fund to facturing footprint, and not only the Barker provide grants to affected businesses in the health and fitness scale of it, but also our ability to make industry. The fund would cap initial grant amounts at 45% of high-quality products. Then the next one was our R&D. We the facility’s 2019 revenue—or $20 million, whichever is less. have a deep R&D bench that we can bring to the company. Health and fitness businesses considered severely impacted— And third was our ability to bring Peloton into the commercial with revenues of only 33% or less in the most recent quarter environment. Peloton had been asked for many years by its as compared to 2019—would be eligible for a supplemental members, ‘Can I access Peloton outside of my home?’ grant, of up to 25% of their initial grant. The most an eligible By acquiring Precor, Peloton gets those capabilities,” business and its affiliates could receive is $25 million. he explained. On March 11, U.S. President Joe Biden signed the American In other major acquisition news, Fitbit, the popular fitness Rescue Plan Act into law. Although Congress failed to include wearable company, was purchased by Google in a $2.1 billion direct relief for the health and fitness industry in this bill, there transaction that was finalized in January. While Fitbit trails is still hope for financial assistance. In the recent industry action Apple Watch in market penetration, data-hungry Google sees event, United We Rise – Stronger Than Ever, Rep. Quigley said, opportunities ahead. According to Fortune Business Insights, the “This is not the end of the road. There are already talks of other fitness tracker market is projected to grow to $92 billion by 2027. stimulus packages, and we mustn’t let up the pressure now. Fitbit reassured their customers that data from their devices The federal government needs to provide assistance to your would not be used by Google for ad purposes, but biometrics businesses which are hurting through no fault of your own.” continues to be a complex subject legally for all concerned. 10 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
INDUSTRY OVERVIEW Early this year, Fitbit was purchased by Google for $2.1 billion An outbreak at a Quebec City gym made headlines around the world Looking north, the situation in Canada at press time was Vaccine distribution is seen as crucial to dire. Hospitalizations were surging, intensive care beds were the health club industry’s recovery filling up and COVID-19 variants were spreading as a third wave of the pandemic swept across much of the country, Prime Minister Justin Trudeau said on April 7. “Around the world, countries are facing a very serious third wave of this pandemic,” Trudeau told a news con- ference. “And right now, so is Canada.” As Canadian provinces imposed lengthy shutdowns on health clubs due to the coronavirus, club operators called upon government leaders Anderson and health officials to help them safely reopen. “The continued closure of gyms due to COVID-19 is an obstacle to Canadians’ ability to maintain physical “The cost of inactivity is simply too high.” and mental health,” observed Stacy Anderson, brand president of Anytime Fitness, which serves more than 100,000 citizens across 200 Canadian locations. Unfortunately, an outbreak at Méga Fitness Gym in Quebec “Worldwide, Anytime Fitness has adopted industry safety City has become one of the largest recorded COVID-19 super- and sanitation protocols issued by IHRSA and the Fitness spreading events in Canada, according to the Canadian Industry Council of Canada (FIC). We know that our locations Broadcasting Corporation (CBC). “The health authority says that are currently open in Canada, such as in British Columbia, the gym was in violation of at least three public health orders have neutralized the risk of infection while continuing to before it was shut down. Gym staff reportedly didn’t ask provide essential exercise and wellness services.” patrons if they were suffering from symptoms of COVID-19, The FIC is also lobbying the Canadian government to clients weren’t kept two metres apart and employees weren’t include fitness memberships and services as a medical cost on wearing the required personal protective equipment,” the CBC personal taxes. reported in April. “We are at a critical point with our physical and mental Gabriel Hardy, provincial spokesperson for the FIC-Quebec health,” said Sara Hodson, the CEO of LIVE WELL Exercise Chapter and owner of Le Chalet gym in Quebec City, explained Clinic, and the co-chair of the British Columbia FIC coalition. that this was an isolated event. “The cost of inactivity is simply too high. We have to inspire “The FIC’s member partners are working together to imple- and encourage Canadians to get moving again today – not next ment government health measures and to ensure a safe envi- week, next month, or next year. It would incentivize Canadians ronment for clients to practice healthy lifestyles leading to if they were able to write off their gym memberships.” good mental and physical health,” he said. “Despite the unfor- “Many facilities were forced to shut down completely, and tunate situation initiated by an isolated case of non-compli- those that have been able to operate have done so at 10% to ance with the protocols put in place by public health and the 50% of projected revenue,” she continued. “This has not only FIC, our industry still has one of the lowest rates of contagion been harmful for fitness businesses, but also for Canadians’ of any industry. We are proud to be able to provide a con- accessibility and commitment to their personal wellness.” trolled sanitary environment for all our users and staff.” ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 11
INDUSTRY OVERVIEW LATIN AMERICA In April, IHRSA and the sports consultancy Management Around Sports (M.A.S.) reached a strategic agreement for Jorge Rosales to be the IHRSA representative in Mexico. The main task will be to meet the needs of operators in Mexico and to work on actions that benefit the development of the industry in the country. “This new appointment is a professional challenge to go back to my origins as a Mexican and work with the operators there,” remarked Bluefit focused on managing Rosales. “Mexico is a country in full growth that expenses in 2020 has been placed among the five main markets in terms of club openings, and we must be by America’s top fitness industry event. This year, the organiza- its side in these moments where the industry is tions celebrate the program’s 22nd anniversary in São Paulo. suffering a hit due to the long confinement and Event dates will be announced in the coming months. Rosales the little aid that has been immersed.” “IHRSA and Fitness Brasil have helped the Brazilian “IHRSA recognizes that the economic situ- industry navigate many challenges over the years, and we look ation worldwide is very challenging and we are committed to forward to working alongside their team in the years to come help the Mexican fitness industry during these difficult times by to help the entire industry recover,” said Jay Ablondi, IHRSA’s delivering tangible membership benefits,” added Jacqueline executive vice president of global products. “After an uncer- Antunes, IHRSA director for Latin America. tain and tense 2020, this year’s event is poised to energize the For Fabián Bifaretti, CEO of Sports World, with 58 facilities fitness industry and set a unified path forward.” throughout Mexico, the region’s industry has great development The extended agreement, which comes as Fitness Brasil potential. “If we compare the market penetration with other begins operations under new ownership, provides certainty countries in a similar path like Brazil, Argentina, or some of the for the Brazilian fitness industry that IHRSA and Fitness Brasil most advanced countries of our North American neighborhoods, will continue to assist in growing the region’s industry. it is observed as a big growing opportunity,” he explained. Inaugurated in 2015 in the city of Santo André, in São However, the global pandemic has dealt a serious blow to Paulo, Bluefit emerged with the purpose of ending customers’ the market, beginning with the closure of fitness centers on excuses for “not training” and being the most cost-effective March 30th, 2020. After that, Mexico started operating under chain in the market. Years later, it became one of the largest the Federal Traffic Light System for its reopening, based on a chains in the country and it continues to grow. color model to classify the level of restrictions: red, orange, Led by CEO Filippe Savoia, the BlueFit chain began 2021 yellow and green. with almost 100 stores open, of which at least 25 were opened “The Mexican fitness industry is in an expansion stage, in 2020. Savoia said that of all the difficulties faced, the biggest despite the pandemic crisis that has badly affected operators,” was managing expenses. said Jorge Rosales. “The key will be in accompanying the grow- “We intend to expand by at least another 50 stores,” he ing with a bigger formality, win institutionalism and signify that added. “But speaking of customers, we understand that the this industry is essential for fight against another pandemic that moment is still very unstable. About 20% to 30% of [members] has taken decades slamming Mexico’s population: obesity and still do not feel safe to return, and as long as the vaccine is not diseases resulted from it like diabetes or hypertension.” available, we know that this climate will be maintained.” Brazil—the country with the second most health clubs in the Based in Sao Paulo, Brazil, Monica Marques oversees fitness world after the United States—is seeing a surge in COVID-19 programming at Companhia Athletica’s 17 clubs, which puts her cases, unfortunately. But this time, as the country announces in charge of more than 1,200 fitness instructors. As an IHRSA stricter rules and closures for many businesses, gyms in Rio board member, Marques has pushed for more alliances with de Janeiro are able to stay open with just a few restrictions. international health organizations in promoting inclusivity. The secretary of health of the state of São Paulo acknowledged As the pandemic begins to loosen its hold on global activity, to the press that gym-goers seem to really comply with the she is gratified to see the industry moving in that direction. safety protocols in place, and the decision to close gyms was a “Awareness of the importance of preventive exercise mistake, as gyms do not pose a significant risk of spreading increased during the pandemic and many sedentary people COVID-19 as long as they follow all safety precautions such as will be interested in these programs when they feel safe to those preached through IHRSA’s Active & Safe Commitment. return to the clubs,” she told CBI. “Group classes will come In April, IHRSA and Fitness Brasil signed an agreement that back stronger. After a long time in isolation, people want solidifies event partnership opportunities for at least six years. social, fun activities. They will be held in reconfigured The two organizations have collaborated on fitness industry facilities, but it will be a strong trend.” events since 2000, most notably the annual IHRSA Fitness In March the low-cost gym chain Smart Fit signed a contract Brasil Latin American Conference & Trade Show, Latin for the purchase of 100% of the share capital of Just Fit, a net- 12 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
INDUSTRY OVERVIEW work of 27 gyms in São Paulo, Brazil. The amount of the operation will be calculated and paid after “a liquidity event occurs”, without the need for immediate disbursement. In a statement to its shareholders, Smart Fit clarified that “the closing of the transaction is subject to the fulfill- ment of certain usual conditions for this type of operation, including the Marques Smart Fit operates more than 920 gyms in Latin America approval of the operation by the Economic Defense Board (CADE). Smart Fit is part of the Bio are expected to generate significant synergies, with a potential Ritmo group, founded by Edgard Corona. increase in profitability, as well as a wider range of services At the end of 2020, Smart Fit received an investment of for their clients.” US$118 million. A capitalization process guaranteed US$87 Sports World operates more than 50 sports clubs in Mexico million and another US$31 million came from Smartexp, a and is the one company in the sector, in this region of the subsidiary whose mission is to guarantee the expansion of the planet, which is listed on the stock exchange. group. To date, the company claims to have cash of US$226 At press time, fitness centers in Peru had been closed for million to face the challenges of the coming months. well over a year, causing losses of more than $150 million, as Smart Fit currently has more than 920 units in 13 Latin well as the suspension of employment contracts for employees American countries, and is the third largest gym chain in the in the sector, mainly physical trainers who are the only source world, with more than 2.1 million members. of income from their households. Experts in Peru estimate that In January of this year, this company announced that in 30% of gyms in Peru have already gone out of business. 2021 it would open around 60 new units in Brazil and more “Despite having biosafety protocols approved by the than 100 in the rest of Latin America. Ministry of Health since September 2020, the Council of In April, Latamgym, a company that operates the gym of Ministers has not yet authorized the opening of these stores, the low-cost chain Smart Fit in Mexico, and the Sports World affecting more than 20,000 families whose livelihoods depend Group signed a memorandum of understanding for a “potential on the fitness industry,” stated Gremio de Gimnasios del Perú. business combination”, which could result in the formation of a Those protocols include mandatory use of a mask, temperature new chain with 230 units in various states of the country. measurement, permanent disinfection measures, minimum According to a statement from Smart Fit, “the companies distance between people, and frequent hand-washing. DARK IN THE SHORT TERM, BRIGHT IN THE LONG by Guillermo Velez, Editor & Director, Mercado Fitness The current situation of the fitness industry doors on May 24 after two months. A bill cination processes in South America is troubling. The second to declare physical activity essential is are so slow in South wave of the pandemic plus the appearance currently under discussion in parliament. America–except for of new strains of the virus is hitting the In Peru, gyms have been closed longer what happens in region hard, causing new gym closings and than they have been open since last Chile and Uruguay– delaying reopening decisions. December. The last reopening was on May 10 the short-term pros- In Chile, despite being the most advanced with a maximum capacity of 20%. In Paraguay, pects are not good, country in Latin America in the vaccination gyms were closed between March 27 and since the region is Velez process, gyms have been closed since April 4. In Costa Rica, the closure of gyms was entering the cold March, after having been able to operate only one week in early May. months and the pan- intermittently for just a few weeks. And In Argentina, gym closings began gradu- demic is expected to hit even harder. although the sector expects to be able to ally in March and increased during April. However, as South American countries regain ground in the second half, the First it was only a few cities and then entire move forward with vaccination, government reopening date in Chile is not yet clear. provinces that imposed restrictions on the restrictions are expected to be looser and Uruguay is the second country in the sector. At press time, gyms are closed in the sector to have some continuity. region, after Chile, with the highest most parts of the country and won’t be able Undoubtedly, Europe and the United States percentage of the vaccinated population. to reopen until at least May 31. show us the light at the end of the tunnel, However, the gyms were closed since As vaccination ratios are among the main although we know that, unfortunately, many March and only managed to reopen their indicators of recovery in the sector and vac- gyms will not be able to survive the winter. 14 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
INDUSTRY OVERVIEW Munich will host the IHRSA Smart Summit in November 2021 EUROPE As part of a new collaboration, IHRSA will hold the inaugural IHRSA SMART Summit conference as a concurrent event of FitnessConnected in Munich, the Bavarian capital, November 18-20, 2021. FitnessConnected is part of the ISPO-Network, and is headed by industry veteran Ralph Scholz. “I am particularly proud about this great partnership with IHRSA,” said Scholz, CEO of FitnessConnected and event director of FIBO from 2013 Scholz to 2017. “It brings us one important step closer to our goal of being the central European platform for the a win-win for both sides, at a time fitness industry.” when the pandemic is hurting our “The timing of this fitness business workers and our economies.” event and the terrific destination is the The UK was the first to re-open positive sign of hope the industry needs fitness clubs in early April. At as we work through the current crisis press time, almost all European and plan for better days ahead,” said countries have committed to Alan Leach, chief executive of Ireland’s re-opening (fully or partially) fitness West Wood Clubs and the incoming Leach facilities by the end of June at the chairman of the IHRSA Board of latest. With gym operators keen to Directors, effective July 1. “This new quickly rebuild their membership fitness industry event has been designed exclusively for anyone bases, many were considering who wants to grow their fitness business, and it will focus pri- several options such as eliminating marily on proven fitness business growth strategies including joining fees, offering several free professional sales systems, expert marketing knowledge, fitness months, and/or offering flexible Basic-Fit allows members to reserve industry analysis and trends, member retention strategies, and contracts in anticipation of the gym time on their mobile devices the latest in fitness business technology.” quieter summer period. In 2021, the IHRSA SMART Summit replaces the in-person Basic-Fit International has announced plans to open 126 IHRSA European Congress, which was originally scheduled to clubs in Europe in 2021. With locations in the Netherlands, take place in Berlin this past year and will resume in 2022. Belgium, Luxembourg, France, and Spain, Basic-Fit serves In Europe, the last 12 months saw the fitness industry face more than two million members in more than 900 facilities. a major upheaval. After reopening their gyms last summer, While the Dutch company has felt the bite of pandemic hopes of a return to normal were quickly dented in October as closures and other restrictions, it has seen enough promising all clubs in Europe (with the exception of Sweden) were forced signals to green-light the expansion. to close down. “In spite of the COVID-19 pandemic, the lockdowns, and At the national level, many gym operators–with the support of prolonged club closures, we remain confident about the their national federations from October until April this year– growth opportunities for Basic-Fit,” said CEO Rene Moos. battled their national governments to ask for financial support as “The outlook may even be better, as we believe that once the well as stress how they can help mitigate the risks of COVID-19. COVID-19 pandemic is under control in our countries, more At the international level, IHRSA sent a formal letter to EU people will pay attention to their health and fitness and join a trade chief Valdis Dombrovskis in December detailing the fitness club.” harm that new tariffs—some as high as 25%—would do to the While leading brands such as Basic-Fit plan to expand, one international fitness equipment industry, especially during a cannot overlook the potential for greater market consolidation global pandemic. in light of this unprecedented year. In Belgium, for instance, In March, global suppliers got some much-needed good news where clubs were only scheduled to re-open at the earliest by when the European Union and the U.S. announced a four- mid-June, JIMS Fitness, the second-largest smart-cost chain month suspension on all tariffs and EU duties. The suspensions (with 24 clubs in Belgium and Luxembourg) was taken over by resulted from a call between U.S. President Joe Biden and Colruyt Group, one of Belgium’s largest retail groups, as a European Commission President Ursula von der Leyen, who means to reinforce its proposition in the wellness sector. also stressed the need for a long-term solution to trade inequi- Club owners often find it surprising when Annie Fältman, ties relating to China and other “non-market” economies. For owner of four 360 Träningscenter facilities in Skellefteå, his part, Dombrovskis told reporters: “Removing these tariffs is Sweden, tells them she was never forced to close during the ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 15
INDUSTRY OVERVIEW pandemic. This is because Sweden the example of Blockbuster video chose a different strategy to combat stores being replaced by the Netflix COVID-19. While the country’s health model, Viñaspre laid out a vision that authorities enforced restrictions on takes into account the changing habits social distancing, among other mea- of consumers, some of which were sures, businesses in Sweden were influenced by the pandemic. allowed to stay open. “Clubs are not going to disappear Fältman said that her experience because of home fitness, boutique has been far different from clubs in studios, outdoor sports, or online sales other countries in another key area: Fältman platforms,” he wrote. “They will disap- Viñaspre virtual workouts. pear because of their inability to react “I have about 5,000 members [in the four clubs total], and and adapt their business model.” since March, only two people have asked for virtual training,” Specifically, Viñaspre believes that a “customer-centric” she noted. “I believe that once you open, people are going to approach will make a difference. He calls for improvements in want the real thing. They want the customer experience. They technology, personalization, promotion of socialization in the club want to be around people.” environment, a refocus on customer service, and other upgrades Fältman says the pandemic has reinforced her belief that to ensure a better future for the industry in his country and beyond. health clubs should focus on health and wellness and once and In February, Ireland Active for all shed the image of being only for toned bodies. announced the hiring of Karl Dunne While Swedish clubs were allowed to stay open during the its new CEO. Dunne has worked in the pandemic, the neighboring Nordic countries of Denmark, industry for over two decades in the Finland and Norway had to endure a much more difficult time. areas of leisure management and SATS, the group of 253 clubs across the Nordic region, was sports administration, and most the most impacted by closures in Norway, where capacity was recently worked as a consultant to reduced by 62% in the first quarter of 2021 compared with bring Skillnet to Ireland Active. 22% for the same three months last year. “I feel very privileged to take up the “First of all, club owners need to role as CEO of Ireland Active and look Karl Dunne keep expenses at the lowest level pos- forward to engaging with all our mem- sible and invest in customer relation- bers and stakeholders in this ships, so members feel safe and next stage of the organiza- protected inside clubs,” advised tion’s journey,” said Dunne. Giampaolo Duregon, the president of “Having worked most of my ANIF, IHRSA’s official (and only) career in the leisure, health, strategic federation partner in Italy. and fitness industry, I am “We need to continue to work incredibly passionate and together with local and national Duregon committed to ensure our authorities for financial support. members have the best Consumers want to exercise but they are afraid of committing support and representation to a membership, so clubs should offer short-term payments necessary as we emerge from and have more of an upselling marketing strategy. Consumers the pandemic and start are more oriented toward pay-per-use services than they are rebuilding once again.” to commit to annual memberships.” The past year has been dif- In Germany, a detailed paper from the exercise biology group ficult, said Sandra Dunne, at the Technische Universität München determined that health managing director of eight Sandra Dunne clubs that mitigated risks from the spread of COVID-19 had Gym Plus locations in Ireland. little effect on the incidence of infection in the country in the “We first closed in March and reopened early July, which was summer of 2020. In addition, researchers determined that “not great because it was so nice to welcome people back into the only do gyms offer over 11 million members the opportunity to gyms. At first, we did a load of sales, then we closed down improve their fitness and prevent illness, but fitness training again. The first lockdown was much harder than the second also helps to improve risk factors for a severe course of COVID- because it was such a shock. You can never take for granted 19, strengthens the immune system, and promotes mental again how lovely it is to be in our industry serving customers.” health, which is negatively affected by the COVID-19 pandemic. “There’s a natural niceness about Irish people,” she pointed Closure of gyms removes these important, positive effects.” out. They’re very friendly and warm. It feels mad to not hug In a widely circulated article in Spain, Pablo Viñaspre, people when you see them. I can’t bear to think of old people director of WSC Consulting and Fitness Management School, being lonely, for instance, so I love that we provide an environ- made the case for a new business model in a provocatively ment and a space for people to connect with others. I think that’s titled piece, “Fitness Clubs Are at Risk of Disappearing.” Citing a massive part of wellbeing. We need to continue to fill that need. 16 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
INDUSTRY OVERVIEW ASIA-PACIFIC The 10th Annual ChinaFit / IHRSA China Management Forum was held March 18-19, 2021 in Shanghai. Approximately 300 people attended the event, which was sponsored by 11 companies. “This marked a very successful return to in-person events in China,” noted John Holsinger, IHRSA’s Director, Asia-Pacific, who delivered a virtual update to attendees on the state of the global health club industry. China-based operators and presenters at ChinaFit 2020/1 In addition to Holsinger, virtual presenters included IHRSA board member Alan Leach, CEO of Dublin’s West Wood Clubs, as well as Luke Carlson, CEO of Discover Strength in Minneapolis, Minnesota, who will join the IHRSA board on July 1. In-person presenters from China rounded out the agenda, with Gold Medal Stories presentations from 14 leading CEO operators on the main stage, supple- mented with breakout sessions for yoga, youth, aquatics and facilities. Will’s Fitness, represented by founder and CEO Will Wang, kindly served as the event’s local host. LeFit, represented by CEO Han Wei, will serve as the host of the next event, which is planned for later The PURE Group has 30+ clubs across South Asia this year in Hangzhou. Earlier this year, IHRSA partnered with ChinaFit to commission an evaluation of the Chinese in China. Overall, these cities have a total of 8.8 million fitness industry. The comprehensive study was conducted members, 27,600 health and fitness clubs, and generated by Deloitte, a leading global provider of audit and assurance, $4.9 billion in revenue (33.7 billion RMB). consulting, financial advisory, risk advisory, tax, and Due to continuing local battles against the spread of the virus, related services. and international travel restrictions, the Japan Management The 2019-2020 China Health and Fitness Market White Seminars will be postponed until 2022. It will still be held for Paper focuses on 2019 market size data from the top 18 cities Japanese citizens only on June 17-19. The enthusiasm in China for health clubs in recent months is fueling a sense of relief and optimism for U.S. and European markets as the good news keeps on coming. Judging from Q4 reports, business in China is exceeding expectations and breaking new records as people begin returning to clubs in a post-pandemic world. “Our post-COVID business rebound in mainland China has been very encouraging, said Colin Grant, cofounder and CEO of PURE Group, which has 30+ clubs across South Asia. “We’re seeing strong daily check-ins across many of our yoga studios and fitness centers, while our lead-generation and referral- marketing channels are doing particularly well. We believe the integration of wellness into mainstream society has accelerated, with health and fitness moving to the top of the priority list.” Grant said the biggest pandemic-related challenge was the pushback from members who believed they should be allowed The industry has begun to rebound in China to suspend their memberships for free. ihrsa.org | ©2021 IHRSA | IHRSA 2021 Global Report 17
INDUSTRY OVERVIEW “We didn’t have the luxury of offer- ing free suspensions,” he explained. “Our feeling was that we have to pay rent, salaries, etc, and we’re staying open. And above all else we believe we’re providing a safe environment.” Early on, he said, Pure made the decision to start ramping up hygiene at the club level. “Perception is reality – it was important that members Tan could see cleaners walking around the Luxury brand Holmes Place operates 100 clubs in 8 countries clubs actively cleaning on a regular basis,” he said during a March IHRSA webinar. In another sign of the increased activism and cooperation of the fitness industry around the world, a group of suppliers, health clubs, and fitness professionals in Singapore announced the formation of the first-ever Singapore Fitness Alliance (SFA). The founding members of the group include 50 companies representing the largest fitness facilities suppliers, and other professionals who are committed to pro- tecting the industry’s interests in the health-minded country. Sean Tan, director of True Group and the SFA’s inaugural president, noted the group’s successful response to the pandemic is only the beginning of what they hope to achieve. “Singapore’s fitness industry has delivered huge health benefits to Singapore, well before and throughout the current COVID pandemic,” says Tan. “We are excited about how our India’s Gold’s Gym Bangalore industry can work together, to collaborate further, and to ensure more people become healthier and happier, whilst improving their overall health, immunity, and wellbeing.” Fast Fitness Japan, the largest franchisee of Anytime “Closing fitness centers is Fitness, debuted on the Tokyo Stock Exchange in December 2020 with a $360 million market cap. A division of Self hurting the public in a critical Esteem Brands, founded by Chuck Runyon and Dave Mortensen, Fast Fitness Japan has 850 Anytime Fitness Clubs throughout Japan. way, and attacking our healthcare system.” To assess the effects of its mandated closures in 2020 due to COVID-19, Holmes Place, a luxury health club brand with 100 facilities in eight countries, surveyed 4,488 members of its 34 locations in Israel last September. Results validate what IHRSA and the fitness industry worldwide have continued to emphasize throughout the “Closing fitness centers is hurting the public in a critical way, pandemic: Gyms are essential businesses, and restricting and attacking our healthcare system,” pointed out Holmes Place access is inflicting significant adverse consequences to overall CEO Keren Shtevy in an article in The Jerusalem Post. public health. Contending with one of the worst rates of daily coronavirus For example, 81% of respondents reported that their infections per capita in the world, Israel has ordered multiple health has deteriorated since clubs were closed, and 67% nationwide lockdowns, with gyms forced to close, and then admitted feeling less emotionally sound without access to their allowed to reopen, which has led to ongoing criticism of the fitness center. government’s efforts to effectively manage the pandemic. 18 IHRSA 2021 Global Report | ©2021 IHRSA | ihrsa.org
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