Girl Scouts of Connecticut - 340 Washington Street Hartford, CT 06106 (800) 922-2770
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Girl Scouts of Connecticut
340 Washington Street
Hartford, CT 06106
(800) 922-2770
gsofct.org
What’s Inside...
2020 Program.......................................................................................................1
Calendar ............................................................................................................. 2
Top Tips for Volunteers and Quick Launch........................................................ 3
Why Participate in Treats & Reads? .................................................................. 4
How do Girls Participate?................................................................................... 5
Safety .................................................................................................................. 6
Treats & Reads Program Girl Training............................................................... 7
Care to Share....................................................................................................... 8
Girl Rewards and Patches................................................................................... 9
Troop Proceeds, Reward, and Crossover Bonus............................................. 10
Nut and Candy Delivery..................................................................................... 11
Treats & Reads Program Finances....................................................................12
Service Unit Treats & Reads Volunteer:
Phone/Email:
GSOFCT Product Sales Team can be reached via email or at (800) 922-2770.
Ann Nunn-Hacku Amy Ganolli
Director of Product Sales, ext. 3333 Administrative Assistant, ext. 3305
anunn-hacku@gsofct.org aganolli@gsofct.org
Devon Dzicek (Waterbury) Erica Elliott (Hartford)
Product Sales Manager, ext. 3339 Product Sales Manager, ext. 3224
ddzicek@gsofct.org eelliott@gsofct.org
Lisa Deschnow (North Haven) Sue Pratt (Wilton)
Product Sales Manager, ext. 3346 Senior Product Sales Manager, ext. 3816
ldeschnow@gsofct.org spratt@gsofct.org
GSOFCT Customer Care M2 Customer Service
(800) 922-2770 (800) 372-8520
customercare@gsofct.org question@gsnutsandmags.com
2020 Program
Treats & Reads is a great way to introduce girls to the concept of financial
Look for the literacy AND for troops to supplement their treasuries so girls can enjoy
callouts throughout troop and council program activities (virtual or in-person). We look forward
this guide for tips/ to another fantastic Treats & Reads Program with M2 Media Group and
suggestions about how
girls can safely participate
Ashdon Farms as our fall product program vendors!
even while Covid-19
is present in our This year, due to the ongoing concerns regarding Covid-19, troops may be
communities. considering how girls can safely participate in the Treats & Reads Program.
Good news: The Treats & Reads Program is very easy to adapt to
contactless participation! The online platform allows girls to reach out to
family and friends while keeping socially distant. Girl delivery of nut and candy
product can be done safely with porch drop-offs or pick-ups. Or a customer can choose to have their
order direct shipped to them. Look for the callouts throughout this guide for tips about how girls and
troops can safely participate despite the challenges presented by Covid-19.
The Treats & Reads website is a single logon system making it a snap to use! Girls, families, and
volunteers can get started by going directly to GSOFCT’s Treats & Reads website. This guide will
help orient troop volunteers to this year’s program. The family flyer is an excellent resource for girls/
families.
• 16 nut and candy items available on the nut and candy order card AND
online for girl delivery (early to mid-December) or direct ship. Best Sellers!
• Additional online-only nut and candy items available for direct ship.
Direct ship items are shipped to the customer within 5 business days. whole cashews
Products Shipping fees are paid by the customer.
• NEW PRODUCT FOR 2020: Peanut Butter Pretzel Mix (order card and
online). New for
• 600+ magazine titles available, including many digital subscriptions. 2020!
• Care to Share purchases (Honey Roasted Peanuts) will be donated to the
American Red Cross, CT Chapter and Foodshare.
• Bravely Be You and Trust Your Strengths
Theme • When a troop participates in the Treats & Reads Program, it is an excellent opportunity
for girls to identify their strengths, get to know the strengths of their sister Girl
Scouts, and to consider how they are brave in their everyday lives.
• Pygmy three-toed sloth
• Critically endangered, the pygmy three-toed sloth is native exculsively to
the island of Escudo de Veragua, off the Caribbean coast of Panama.
• Fun facts:
Mascot » They spend nearly all of their time in trees, including when they are
sleeping and giving birth.
» Sloths are the world’s slowest mammal. They are so sedentary that
algae grows on their furry coats, which provides camoflauge when
they are on the ground.
» Sloths are surprisingly good swimmers.
Girls can choose to have
Girls earn this patch when they: their avatar relaxing in a
Avatar Patch • Create an avatar hammock or paddling in
• Send 15+ emails from their online storefront AND a kayak on their patch,
• Achieve $250+ in total sales if earned.
1
Calendar
Mon Tues Wed Thurs Fri Sat
Sun
September 21 Registration 22 23 24 25 In-person and 26
email sent to troop online order taking
volunteers begins. Online
storefronts open
for participants
and customers.
27 28 29 30 October 1 2 3
Ensure each girl/family has received a nut and candy order card and the family
flyer. Hard copies can be picked up from the service unit Treats & Reads volunteer
OR electronic versions are available on the GSOFCT’s Treats & Reads page.
4 5 6 7 8 9 10
11 12 13 14 15 16 17
Check in with girls/families to see if they need assistance. Remind them to set up their online
storefront (if they haven’t already) so they can create their personalized Me2® avatar AND start
reaching out to customers via email and social media.
18 19 Deadline for 20 21 22 23 24
troops to qualify ACH authorization
for Troop Reward due
(pg 10)
25 26 27 28 29 30 31
November 1 2 3 4 Troop deadline 5 6 7
In-person (nut and to submit
candy order card) Girl
order taking ends. Ensure all cash/ delivery items
Parent deadline to check payments can be delivered
enter order card collected from safely with little/no
orders is 11:59 p.m. customers is contact. Porch pick-up/
turned over to the drop-off is a great way
Deadline to place troop to deposit to get customers their
online girl delivery in troop bank yummy treats while
orders account. staying safe!
8 Online ordering 9 10 11 12 13 14
closes (donation/
direct ship nut and
candy orders and
magazines).
Service units
submit
15 16 ACH payment 17 18 19 20 21
initiated
Nut and candy product ordered/entered in the Treats & Reads website for girl delivery (all paper order card
orders AND items ordered online for girl delivery) will be delivered to service units/GSOFCT service centers
December 2–5, 2020. Check with your service unit Treats & Reads volunteer for pick-up dates and times.
2 Girl rewards will arrive by mid-January 2021.
Top Tips for Volunteers and Quick Launch
Top tips for troop volunteers
Below are the key points for volunteers to keep in mind when girls/families are participating in the Treats & Reads
Program. Need more specifics? Check out the rest of this guide and/or GSOFCT’s Treats & Reads page.
1
Register directly on the Treats & Reads website. Girls/families can go directly to the M2 Treats & Reads
website. No need to wait for a registration email. PRO TIP: Remind parents/guardians to have the troop
number handy BEFORE starting the registration process.
2 Online orders automatically record in the Treats & Reads website. Orders placed by customers via a girl’s
online storefront are paid for with the customer’s credit card AND flow directly into the girl’s record on the
Treats & Reads website. This means no money needs to be collected by the girl/family for these orders AND
online orders don’t need to be manually entered!
3 In-person/offline orders are entered into the girl’s online
storefront. Girls/families should enter the paper order card/offline
orders into her storefront before 11:59 p.m. on November 1. No need The Treats &
Reads website makes
to email, text, or drop off the nut and candy order to the troop it super easy for girls
volunteer. to participate in and
volunteers to manage the
4
Offer all girls the opportunity to participate. The online program
is straightforward and simple for girls/families to navigate. Since
parents/guardians can enter in-person/offline sales into the online
program with very little
in-person contact.
platform, this means less work for troop volunteers.
5 Use the resources for troop volunteers. In addition to this guide, we have lots of resources on
GSOFCT’s Treats & Reads page. Plus your service unit Treats & Reads volunteer is an additional
resource!
Ready to get started?
If the troop has participated before and you are ready to get going, check out the next steps below. Be sure to review
the entire guide for complete information about this year’s program, including the troop and girl rewards.
» Make sure YOU, the volunteer, is registered for the 2020-2021
membership year AND are an approved volunteer. Question about
this? Contact the GSOFCT Customer Care Team at customercare@
gsofct.org OR (800) 922-2770.
» Get girls going. Encourage girls to set up their online storefront on
the Treats & Reads website, send out emails, and post the link to their
storefront on social media. NOTE: Be sure girls/families are familiar
with the social media guidelines.
» Ensure every girl has a nut and candy order card AND a family
flyer. These can be picked up from your service unit Treats & Reads
volunteer OR downloaded from GSOFCT’s Treats & Reads page. Be
sure to use the Parent Guardian Email Blast feature to encourage all
girls/families to get started.
» Safety first! Be sure girls and families are aware of the product
program safety guidelines. See page 6.
» Submit the ACH authorization no later than October 23, 2020. A
new ACH authorization must be submitted each membership year. 3
Why Participate in Treats & Reads? Win-win for troops and girls!
The Treats & Reads Program is an integral part of the Girl
Scout Leadership Experience (GSLE) with financial literacy
at its core. Girls who participate in the program not only When our girls participate
earn money for their troop treasuries, but also learn in Treats & Reads, the troop
skills that will help them be leaders in their own lives, in earns funds we use for troop
business, and their communities. Girls should be involved activities, including virtual
in goal setting, planning, and executing the Treats & Reads programming and events.
Program for the troop.
The product sale programs also provide revenue to
GSOFCT, which is used to fund programming, leadership
development opportunities, and trainings for girls and adults throughout the state.
How do troops benefit?
• Introduce girls to or build upon the concept of financial literacy. The Treats & Reads Program is a great
way for girls to start earning their Financial Literacy badges.
» Use the GSUSA Award and Badge Explorer (girlscouts.org>Program>Awards and Badges) to learn about
the different badges.
• A turnkey meeting topic. Use the Treats & Reads Program as a ready-to-go early fall meeting, whether it
is in-person or virtual.
» Use M2’s 2020 Fall Product Activity Guide for ideas to introduce the theme and mascot to the girls
(available on GSOFCT’s Treats & Reads page).
» Younger girls can Build a Sloth and share their creation at the next in-person or virtual meeting.
» Older girls can use the What Would You Do? activity to get their creative juices flowing about how they
would spend their day if they were a sloth. Girls can research fun facts about sloths and then share
how they are most sloth-like with the troop!
• Troops earn proceeds to help fund their troop activities AND may qualify to earn a credit to a Girl
Scout shop as a troop reward (see page 10 for additional information).
PRO TIP: Troops that participate in Treats & Reads may be eligible to earn an additional 2¢/package during
the 2020-2021 Girl Scout Cookie Program (excluding 2020 Election Day Booth Sales).
COOL FACT: More than 350 troops qualified for the 2¢ bonus in the
2020 cookie program earning an average of an additional $35.00.
How do girls benefit?
• Girls gain experience in the five skills of the Girl Scout product
sales programs (goal setting, decision making, people skills, money
management, and business ethics).
• Girls gain experience in setting goals (see page 7 for more info
about how to get this conversation going with girls).
» Girls can use the girl rewards to help set individual
goals OR they can use their success in last year’s Gaining
program to help determine their goals for this new skills,
year’s program. helping my troop,
and learning
» Girls work with their sister Girl Scouts to decide on about sloths?
troop goals. Learning to work with others toward I’m in!
a goal is great experience for girls as they advance
through school and move into the workplace.
• Girls earn cool rewards! Check out page 9, the GSOFCT Treats &
Reads page, or the back of the nut and candy order card for the
complete reward lineup, including patches.
4
How do Girls Participate?
Girls can ask friends and family to purchase nut and candy
items and/or magazine subscriptions. Troops and GSOFCT
earn proceeds from the sale to support their activities Treats & Reads website
and programming. The online platform makes it simple for
customers, girls/families, and troops to use. Members of
the community like that their Treats & Reads purchases
support local Girl Scout troops.
Using the Treats
Purchases to support a Girl Scout and her troop can be & Reads website allows
made in the following ways: girls to safely reach out to
» Online using the link to a Girl Scout’s online customers and for customers
storefront. Payment is made via the customer’s to make purchases, even if
Covid-19 is still present in our
credit card at the time of purchase. For nut and communities. Use text and email
candy items, customers can choose girl delivery (no to take in-person orders on
additional fee) or direct ship to them (customer pays the nut and candy order
shipping fees). card.
» In-person using the paper nut and candy order card.
Girls/families collect payment (cash or check payable
to GSOFCT) when the order is placed.
» Donation purchase for the Care to Share program. For each $6 donation, GSOFCT will give
a can of Honey Roasted Peanuts to the American Red Cross, CT Chapter or Foodshare to
assist in their efforts to serve families in our state. Care to Share purchases can be made
online or in-person and recorded on the nut and candy order card.
The Treats & Reads website is the hub of the program. A Girl Scout’s dashboard on the Treats & Reads website
is where she sends marketing emails, gets the link for her online storefront to post on social media, measures
progress toward her goals, and records any in-person nut and candy orders. NOTE: Online orders placed by
customers are automatically recorded and should NOT be manually entered.
Once the Girl Scout has registered for this year’s Treats & Reads program on the Treats & Reads website, she can:
» Create a one-of-a-kind, totally personalized avatar! Girl Scouts can choose their avatar’s features, including
eyes, skin color, hair color/length, body type, favorite shoes. and accessories, such as sunglasses and tiara.
» Set up her online storefront to include her personal goals, the troop’s goals, upload a photo, and record a
video message in her own voice to ask customers for their support.
» Email customers and obtain the link to her site to post on social media (see page 6 for social media
guidelines).
» Download business cards with the link to her online storefront to distribute to family members and friends.
» Select reward items.
» Record in-person nut and candy orders from her order card.
Create
Getting Started an online
Invite
friends and Earn
storefront? family to support
• Girl Scout needs to be cool
me and my rewards?
registered for the 2020-2021 troop? Sign
membership year. me up!
• Girl Scout must have a signed
Annual Consent form on file
with the troop.
• September 25 is the go-date
when the website will open to
girls, families, and customers.
• Go to the Treats & Reads
website to get started.
5
Safety
A reminder from Mama Sloth:
The safety of girls, families, volunteers continue to be our
primary concern when girls are participating in the Treats &
Reads Program.
Below are the recommended steps girls, families, and volunteers take not only
to ensure girls are participating in a meaningful and appropriate manner, but
also keep girls and others in their communities healthy and safe.
General safety tips
• A parent/guardian must know the Girl Scout’s whereabouts when she is
participating in the program, including if and when she is utilizing the Treats &
Reads website.
• Girls and adults should be familiar with the neighborhoods where the Girl Scout
sells and should only participate in door-to-door sales during daylight hours.
• Girls should always wear a Girl Scout uniform, membership pin, or Girl Scout clothing when taking orders and/or
delivering products to customers.
• Girls should not share their full name, phone number, address, or personal email address with customers who
are not trusted family or friends. An email address overseen by an adult should be used for customers to request
information or to place an additional order.
Using the internet
• Girls must read and agree to the Girl Scout Internet Safety
Pledge. The pledge can be found at girlscouts.org.
• Girls/families must review the Supplemental Safety Tips for
Online Marketing.
• A parent, guardian, or other adult must supervise girls when Be sure to review the Cookie
and Product Sales Safety
they are participating in any online activity relating to the Activity Checkpoints and review
Treats & Reads Program. the information with the girls
• For girls 12 and younger, parents are responsible for managing and families.
the girl’s online storefront and for all content. Adults may use
their social networking accounts to promote their Girl Scout’s
participation in the Treats & Reads Program.
• Girls 13 years and older may use their own social networking accounts to reach customers
BUT parents/guardians should be made aware of any posts.
• NOTE: Social media posts MUST be limited to accounts/groups where the girl, parent, or
guardian controls the audience, i.e. a personal Facebook or Instagram account that the user
controls access to. Posting on community Facebook pages or resale sites such as Facebook
Marketplace is NOT permitted.
Staying safe
• Adults must accompany Girl Scout Daisies, Brownies, and Juniors when taking orders or
delivering product.
• Girl Scout Cadettes, Seniors, and Ambassadors must inform an adult about where they
will be when participating in the Treats & Reads Program and should always use the buddy
system.
• Girls/adults should take all precautions, including wearing masks and maintaining adequate
physical distance, when taking in-person orders and delivering product.
• A plan to safeguard money should be made in advance. Girl Scout Daisies should not handle
money.
6
Treats & Reads Program Girl Training
Girls and troops are most successful in the Treats & Reads Program when it is included
as part of a troop meeting (virtual or in-person) and is presented as fun, engaging, and
meaningful for the troop. Help your girls/families get the most out of the program by
reviewing the topics below.
Program • Distribute nut and candy order card and family information to each girl. The material can
Overview be picked up from the service unit Treats & Reads volunteer or downloaded from GSOFCT’s
Treats & Reads page.
• Discuss ways (online and in-person) girls can reach out to customers. Be sure to review
safety measures, including masks and social distancing, girls should take when taking
in-person orders.
• Discuss the “why, what, and how”: why girls/families should consider participating, what girls
will learn, and how the troop will benefit.
• Encourage girls to register on the Treats & Reads website to create their online storefront.
• Encourage girls to send at least 15 emails and consider using social media to reach
customers.
» Sending at least 15 emails is a key requirement for earning the Me2® Avatar patch AND the
Cookie Crossover patch (see page 9 for more details).
» Sending 15+ emails is a great way to jumpstart a Girl Scout’s Treats & Reads Program!
• Review program dates (see calendar on page 2).
• Review page 5 for additional information about how girls participate in Treats & Reads.
Safety Review • Girls should wear their Girl Scout clothing/uniform when taking in-person orders and/or
delivering product. Girls/adults should follow guidance from local and state public health
officials regarding wearing masks and maintaining physical distance when taking in-person
orders.
• An adult should always know how and when a girl is participating in the Treats & Reads
Program, including when she is using the Treats & Reads website.
• Girls should NEVER share their full name, address, phone number, or email address with
customers they/their families don’t know.
• An adult’s contact information should be used for communicating and placing additional
orders.
• See page 6 in this guide for complete safety information.
Product • Discuss the products: magazines and nut and candy items.
Overview • Review how customers can purchase products:
» Online: customers can purchase/renew magazine subscriptions and nut and candy items.
Customers can choose in-person delivery (same 16 items that are featured on the nut
and candy order card) or direct ship for nut and candy items (there is a wider product
selection for direct ship orders and customers will pay a shipping fee).
» In-person: customers can choose from 16 nut and candy items.
» Care to Share: customers can make a purchase to donate Honey Roasted Peanuts to the
American Red Cross, CT Chapter and Foodshare. Care to Share purchases can be made
online or in-person on the nut and candy order card.
• Nut and candy items ordered online for in-person delivery or via the nut and candy order
card will be available for the troop to pick up from the service unit Treats & Reads volunteer
or at a GSOFCT service center the first week in December.
Goals and • Discuss the importance of each girl setting a goal and sharing the goal with family and
Decision friends.
Making • Have the girls decide on a troop goal (number of items sold, number of emails sent, how the
troop will use the proceeds, etc.).
• Have the girls review the girl rewards on the nut and candy order card or from the dashboard
on a girls’ online storefront.
• If the troop is Junior level or older, girls should vote (majority rules) whether to take
additional proceeds in lieu of girl rewards (see page 10 for more details).
• Daisy and Brownie troops are required to take the girl reward proceed option.
7
Care to Share
The Care to Share program is a
Purchases for the
partnership between GSOFCT and Care to Share program
are a great way to support
two local not-for-profit organizations: a Girl Scout and her troop. It is a
completely contactless purchase
when using a girl’s online storefront
American Red Cross, CT Chapter and AND it benefits families in need
in Connecticut communities!
Foodshare.
How can customers make a Care to Share purchase?
Customers can make a purchase for the Care to Share program either online
or in person on a Girl Scout’s nut and candy order card.
When ordered in person on the order card, payment (cash or check payable
to GSOFCT) is due at the time of purchase AND the in-person donation
purchase will need to be manually added to a girl’s record on the Treats &
Reads website. Online purchases, including Care to Share purchases, are
paid for via a customer’s credit card and are automatically recorded on the
Treats & Reads website and do NOT need to be manually added.
Do Care to Share purchases count toward troop proceeds and
girl rewards?
YES! Care to Share purchases help girls earn higher rewards and A $6 donation
help troops earn more proceeds. Plus, girls earn a special patch will give one can of
for selling 5+ Care to Share nuts. Honey Roasted Peanuts
to one of our partner
NOTE: Even if an older girl troop (Junior or older) opts for organizations to help
support their mission to
additional proceeds instead of girl rewards, girls will be awarded support Connecticut
the Care to Share patch, if earned. families.
IMPORTANT: Care to Share purchases are virtual; troops will NOT
deliver this product. GSOFCT will arrange delivery directly with
the American Red Cross, CT Chapter and Foodshare for these items.
Foodshare is one of two regional
Connecticut Chapter food banks in Connecticut working to
maximize access to nutritious food
The American Red Cross, CT and other resources that support
Chapter sponsors programs food security.
across the state, including
disaster relief and events to
assist homeless and at-risk
veterans and their families.
Care to Share patch
5+ Care to Share
purchases
8Girl Rewards and Patches
Patches NEW: A
reward for
sending
emails!
+
Fall Me2® Avatar patch Cookie Crossover patch
(personalized to include Earned when girls create
a girl’s unique avatar, a Me2® avatar during
Trust Your Strength patch Swimming Sloth patch name, and choice of the Treats & Reads
8+ nut and candy items 2+ magazine Bravely Be You patch PLUS sloth pen background). Earned Program, send 15+
subscriptions Sending 15+ emails when girls achieve emails through the Treats
$250+ in total Treats & & Reads website, AND sell
Reads sales AND send at least 140 packages of
15+ emails through the cookies during the
Treats & Reads website. 2020-2021 cookie
Reward Items program.
OR
OR
Double-sided
Bravely Be You/ Small sloth plush OR Bravely Be You T-shirt OR
Trust Your Strength sloth socks (1 pair) bracelet and sloth charm
necklace $250+ sales
$175+ sales 6 feet
$115+ sales
long!
+ OR
OR
Large sloth plush OR tote bag Bravely Be You fleece blanket
NEW! $425+ sales $525+ sales
Philanthropic
Reward Option!
Mini bluetooth speaker AND tassel string lights OR OR
contribute the reward’s value to GSOFCT’s donation to The
Sloth Conservation Foundation to either adopt a sloth or
support a project. $325+ sales. Subscription Crates
Older girl troops that opt out of girl Hammock with suspension kit (color and model TBD) OR
3-month subscription to KiwiCo
rewards can contribute to GSOFCT’s
GSOFCT fleece (Girl Scout can choose the crate theme)
donation. Contact Customer Care for
sherpa jacket Up to $60 value
additional information.
$650+ sales $900+ sales
Girls who choose the philanthropic reward
option will earn a special custom patch!
9Troop Proceeds, Reward, and Crossover Bonus
Troop Proceeds
The Treats & Reads Program
is a tried-and-true way for our Troops earn 15% of their total sale in proceeds.
Every can of nuts, box of chocolates, Care to Share
girls to contribute to the financial purchase, and magazine purchase/renewal earns
sustainability of the troop. money for the troop.
Seeing how their efforts make
Older girl troops (Junior level and older) can vote to
it possible for them to try new take additional proceeds instead of individual girl
activities and events — virtual and rewards, bringing the troop’s proceeds to 17% of the
total sale. Daisy and Brownie troops are required to
in-person — is opt for individual girl rewards. Girls in troops that opt
key to learning how to out for additional proceeds will receive any patches
earned and the reward at $900+ level, if earned.
“trust their strengths.”
Crossover Bonus
Returning this year is the bonus for troops who
Troop Reward participate in BOTH the Treats & Reads and cookie
programs! Troops who qualify will earn an additional
2 cents per package for every package the troop sells
$10.00 during the 2020-2021 cookie program (excluding 2020
Election Day Booth Sales).
Eligible troops will:
• Have at least two girls in each program with sales.
• Have a $120+ per girl selling average in the Treats &
Reads Program.
Credit to a Girl • Have a 125+ package per girl selling average in the
Scout Shop 2020-2021 cookie program (excluding 2020 Election
Troop Reward for 2020 Treats & Reads Program Day Booth Sales).
• NOTE: Juliettes do NOT qualify for the Crossover
Bonus.
In order to qualify for the Troop Reward, a troop
co-leader/troop Treats & Reads volunteer must use This bonus will be credited in eBudde at the
the Parent and Guardian Email Blast feature on conclusion of the 2020-2021 cookie program and prior
the Treats & Reads website NO LATER than October to the final ACH transaction.
19, 2020. All troops that utilize this feature by the
deadline will automatically qualify for the Troop Knowing that our efforts in
Reward. Qualifying troops will have 2+ girls registered the Treats & Reads Program
on the Treats & Reads website no later than October allow us to do fun and new
19. things makes it worthwhile!
NOTE: Juliettes do NOT qualify for the Troop Reward.
This reward will be calculated outside of the Treats
& Reads website, and the credit will be sent to the
troop co-leader/troop Treats & Reads volunteer
in January 2021. The credit can be redeemed for
in-person purchases and is not valid for online
purchases.
10Nut and Candy Delivery
Ordering nut and candy items
All nut and candy items for girl delivery must be in Counting — and
the girl’s record on the Treats & Reads website. Items double counting
— when you pick up the
ordered online for girl delivery will AUTOMATICALLY flow troop’s nut and candy items
into a girl’s record; no additional action by the troop from the service unit AND when
volunteer OR parent/guardian is required. Online orders you distribute the product to
for girl delivery will flow into a girl’s record until 11:59 your troop families is key to
p.m. on November 1. Online orders for direct shipped avoid miscounts.
items and Care to Share purchases can be placed
through November 8.
In-person nut and candy orders MUST be entered
into the girl’s record on the Treats & Reads website,
including any Care to Share items ordered on the nut
and candy order card. Parents/guardians have until Product delivery FAQs
11:59 p.m. on November 1 to enter these orders. Troop Where are the cans of nuts I/my
volunteers can enter paper order card orders between troop sold in support of the Care
November 2 and November 4. to Share program?
The Honey Roasted Peanuts purchased to support the
Don’t turn late orders away! Service unit Treats & Reads American Red Cross, CT Chapter and Foodshare are
volunteers have additional time to enter in-person not delivered to the troop. Instead, GSOFCT arranges
orders, so please reach out with any late orders. for delivery of these items directly to the beneficiary
organizations.
Pickup and distribution of product
Be sure to follow local and state public health What if the troop or family believes it did not
guidelines regarding wearing masks and receive all the product ordered by customers for girl
maintaining adequate physical distance, if Covid-19 delivery?
continues to be present in our communities. When the troop volunteer picks up the troop’s order
from the service unit, it is critically important that
When picking up from the service unit: BOTH volunteers count the product to ensure the
• Arrive promptly at the location at the time assigned/ quantity for each variety matches what is on the
agreed upon for product pickup. troop’s delivery ticket. The same process should be
• Count each item in the troop’s order, by variety, with followed when troop families pick up from the troop
the service unit volunteer. Once you confirm the volunteer.
count, you will sign for the order. This transfers the
responsibility for the troop’s order to the troop. Assuming the amount matches, then the troop/family
• Allocate enough time to load your vehicle. received the correct amount based on what was
• Prepare for troop families to pick up from you by entered into the Treats & Reads website.
sorting the product according to the girl delivery
tickets available on the Treats & Reads website. If a family determines the amount of product received
does NOT match what customers ordered, the first
When distributing orders to girls/families: step is to confirm that all orders from a paper nut and
• Schedule a pickup location and time with troop candy order card were correctly entered into the Treats
families. & Reads website for the girl. Contact GSOFCT Customer
• Orders should be separated by girl BEFORE the first Care at customercare@gsofct.org or (800) 922-2770
family picks up. for any discrepancies that cannot be resolved at the
• Product should be stored inside, off the floor, and troop level.
away from heat sources, household pets, and other
creatures. What about the nut and candy items customers
• If you receive any damaged product, contact purchased online for direct ship?
Customer Care at customercare@gsofct.org OR All online nut and candy direct ship orders are shipped
(800) 922-2770. directly to the customer at the address provided at
• Count the product in the girl’s order, by variety, checkout. Items should arrive within three to five
with the family and collect signatures on the troop days of purchase. Customers should look for an email
delivery ticket. This transfers responsibility for the confirmation of the shipped order.
items from the troop to the family. 11Treats & Reads Program Finances
Payment for online customer orders 2020-2021 ACH authorization available at
GSOFCT’s Treats & Reads page
Payment for orders placed online is made by the customer via
credit card at the point of purchase. This includes orders shipped
directly to the customer as well as online orders for girl delivery
nut and candy items and for Care to Share purchases.
October 23
The credit card payments will be received by GSOFCT. The full is the deadline to submit the
amount of these purchases (excluding shipping fees for direct ACH authorization.
shipped nut and candy items, which will be paid by the customer)
A new authorization form
will be credited to the troop on the Treats & Reads website.
needs to be submitted EACH
membership year.
The amount received by GSOFCT for online orders will be taken
into account when calculating the amount due from the troop to
GSOFCT.
Payment for in-person customer orders
ACH
Payment for items ordered in person (nut and candy orders, including Care Transaction
to Share purchases taken on the order card) must be collected by the girl/ Date
family at the time the order is placed. Payments may be made by cash or
check payable to GSOFCT. November 16
All payments for in-person orders should be turned in to the troop co-leader/troop Treats & Reads volunteer
no later than November 4, 2020. This will allow enough time for the money to be deposited into the troop bank
account ahead of the ACH transaction on November 16, 2020. Troops should consider using Cheddar Up to accept
contactless payment from families for the Treats & Reads Program. For more information about how troops can
get started with Cheddar Up, visit gsofct.org.
If the troop experiences a bounced check or family payment issue, contact Customer Care at customercare@
gsofct.org OR (800) 922-2770 immediately with the troop number, a description of the problem, and steps
already taken to collect payment.
Submitting the ACH
Troop payments to council The ACH
authorization authorization
must be completed
Troop payments to GSOFCT are by a volunteer who
The ACH authorization must
made by electronic payment (ACH) is a signer on the be completed and submitted
from troop bank accounts. Troop troop’s bank online. The link can be found on
proceeds will be calculated prior account. the VTK and the GSOFCT Treats
to the electronic payment and will & Reads page (Finance drop
remain in the troop bank account. down menu). Please double
check for accuracy BEFORE submitting as GSOFCT will
Full details, including the link to NOT be able to initiate a payment from OR a deposit to
the ACH authorization, the terms the troop’s bank account if the information provided is
of agreement, and FAQs, can be inaccurate.
found on the GSOFCT Treats &
Reads page (use the Finance drop The person who submits the authorization WILL receive
down menu). There will be ONE an email confirmation that the form was successfully
ACH transaction from the troop’s bank account on submitted. If an email is NOT received, the form will
November 16, 2020, to pay the amount due to GSOFCT. need to be resubmitted. Once initiated by GSOFCT, it
If an amount is owed to the troop, a transaction to the can take up to 10 business days for the transaction
troop bank account will be initiated on November 16. to post to the troop’s bank account. If funds have not
been withdrawn/received after 10 business days, please
contact Customer Care.
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