GETTING BACK PRESHOW November 2-4, 2021
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#AAPEX21 PRESHOW PRESHOW GETTING BACK TO BUSINESS November 2-4, 2021 Las Vegas, Nevada – Sands Expo & Caesars Forum
WELCOME BACK AUTOMOTIVE AFTERMARKET PREPARES TO RETURN FOR ANNUAL HOMECOMING BY DOUG KAUFMAN While it’s true that the world isn’t the voters approved the legislation. health care workers, police, fire fighters the same as it was when we last gath- That was no small feat due to the fact and other emergency services - to arrive ered for the annual celebration known that we were outspent by the OEMs, at work safely and without delay. And as AAPEX, the fact is, after a year and a who spent $30 million on a complete it’s a testament to our importance to half of uncertainty, it’s clear that we’re smear campaign against our industry. consumers and to the economy. The in pretty great shape. The consumers of Massachusetts saw aftermarket is, literally, the wheels that The automotive industry is full of op- through that.” keep our society and economy func- timism moving into the second half of As important as Right to Repair is tioning.” 2021 – but let’s be honest, we’ve had though, Hanvey points to an even more A great victory is also the resil- reason to celebrate when many other significant victory, won at the beginning ience of the industry, and now we are industries haven’t been so fortunate. of the pandemic – having the industry booming: aftermarket suppliers report Bill Hanvey, president of the Auto declared essential. that the first quarter had strong sales Care Association, agrees that, while Paul McCarthy, president and CEO of and are optimistic about the rest of 2020 was a challenging year, there the Automotive Aftermarket Suppliers the year. AASA believes that economic were significant victories as well. Association (AASA) concurs. “At the conditions and the fundamental drivers “It was a challenging year for the en- beginning of the pandemic, we achieved of the aftermarket will support the tire industry. I really think that the as- a huge win for the aftermarket when market throughout 2021. sociation and the staff absolutely rose the industry was deemed essential The automotive aftermarket proved to the occasion,” he says. “Obviously, throughout the COVID-19 crisis. This its resiliency once again with a stronger the one that gets the most attention allowed the millions of aftermarket than expected performance in 2020, is Right to Repair. We were victorious workers to get back to work and keep despite the global COVID-19 pandemic, in Massachusetts, and 75 percent of our nation’s vehicles - including those of and is anticipated to recover robustly 88 aapex preshow 2021
PRESHOW WHY RETURN TO LAS VEGAS? • HAS UNIQUE ENERGY • PROVIDES A MEMORABLE in 2021. Total United States light duty Lisk believes that the role members EXPERIENCE automotive aftermarket sales are of this industry play in keeping cus- forecast to increase 11.2% in 2021, tomers on the road is fueled by access • ENERGIZES YOU totaling $325 billion, according to the to expert insights, understanding of • AWAKENS YOUR SENSES “2021 Joint Channel Forecast Model” new products, and building community • PROVIDES AN EXPERIENCE YOU produced jointly by the Automotive relationships. WANT TO TALK ABOUT WITH Aftermarket Suppliers Association “Nowhere else can you get a true OTHERS (AASA) and the Auto Care Association. check-up than your industry’s event. • IT’S WHERE YOU WANT TO GO Hanvey also points with pride to the It’s where every aspect of the automo- efforts the Association teams took to tive aftermarket can find exactly what • LEADS TO GREATER reach their members through the chal- they need to grow. AAPEX provides me INTERACTION AND NETWORKING lenging times. “We all know that our with the opportunity to stay updated • STIMULATES NEW IDEAS industry greatly values our face-to- on the latest trends and products, in • OPENS MINDS TO NEW face time – we get a lot of work done addition to seeing and continuing busi- PERSPECTIVES and we also enjoy each other’s com- ness relationships with existing indus- *ACCORDING TO BUSINESS pany, which really makes the industry try friends and making new ones,” he TRAVELERS SURVEYED BY THE quite unique. Our event team turned on says. “I urge everyone in our industry LAS VEGAS CONVENTION AND a dime when this happened and was to attend AAPEX – it’s well worth it!” VISITORS AUTHORITY IN JANUARY able to allow for that networking to AASA’s McCarthy believes that this 2021 occur virtually.” year’s industry gathering truly exem- The Virtual AAPEX event was a plifies the importance of its people and unique and, by all accounts, successful products. “The continued strong per- partnering of suppliers, attendees, formance of the aftermarket – during trainers and technology – but many the pandemic and even more so in the action at Joe’s Garage, sponsored by people say they anxiously await the recovery – reinforces the essential ShopOwner, with fully equipped service return of this years’ in-person event. nature of our industry to our economy bays, demos on live vehicles, and “Although the 2020 virtual event and Americans’ lifestyle.” hands-on experiences, all housed in was well done and the educational Repair Shop HQ for everything service sessions well worth the time to log Don’t wait! Registration is open for and repair. in, I am extremely excited about the AAPEX 2021. For just $40, qualified Find solutions for every need while possibility of traveling to Las Vegas professionals have full access to key exploring the vast selection of product and attending the 2021 show in per- features essential for moving forward categories in Automotive Aftermarket son,” explains Randy Lisk, Executive in the automotive aftermarket. Central. These are just a few of the Director of the Automotive Aftermarket Engage in innovative training op- benefits of being at AAPEX – register Association of the Southwest. “While portunities. See a real-world shop in now at aapexshow.com/register. the Virtual AAPEX Experience delivered a look at new technology and expand- ed education through powerful demos, we all look forward to coming together again in person to see the full market- place, watch new equipment in action, shake hands (or bump elbows), make deals and move forward.” aapex preshow 2021 89
AAPEX 2021 ANNOUNCES OPENING SESSION KEYNOTE ADDRESS PARTICIPANTS AAPEX 2021 kicks off on Tuesday, Nov. 2 with a celebratory “Welcome Home” message from Bill Hanvey, president and CEO, Auto Care Association, and Paul McCarthy, president and CEO, Automotive Aftermarket Suppliers Association (AASA). Together, the leaders also will present the State of the Aftermarket address during the keynote session. Following this presentation, AAPEX will host a Buyers’ Panel roundtable discussion, moderated by Karyn Schoenbart, CEO of The NPD Group, and featuring the following panelists: Bill Hanvey, president and CEO, Auto Care Association • Corey Bartlett, president & CEO, Automotive Parts Headquarters • Sue Godschalk, president, Federated Auto Parts • Tom Greco, president and CEO, Advance Auto Parts • Kevin Herron, president & COO, Genuine Parts Company, US Automotive Products Group • Gregory D. Johnson, CEO, co-president, O’Reilly Auto Parts • Bill Rhodes, president and CEO, AutoZone The panelists will engage in a lively conversation on such topics as the pandemic’s impact on the supply chain, how parts disruption at the OE level impacts the aftermarket, and how repair shops and parts stores will Paul McCarthy, president and CEO, AASA handle customer demands as the industry continues to rebound. Opening Keynote Schedule - Tuesday, November 2 6:30 – 7:30 Breakfast 7:30 – 7:45 Bill Hanvey and Paul McCarthy State of the Industry 7:45 – 8:45 Industry Buyer Panel Discussion The ticketed Keynote Address will include breakfast for all attendees. Information on purchasing individual tickets or complete tables will be available soon. For more details or to register, visit the AAPEX website at aapexshow.com. Based on Freeman’s April 2021 AAPEX Attendee Event Research Report, a global survey. 90 aapex preshow 2021
PRESHOW LEARN THE LATEST FROM THE GREATEST BY VIC TARASIK There have been many studies conducted on how we This year’s event features a robust training schedule, learn most effectively. Every year, it seems, some expert as well as experiential learning throughout each day. has a new best-selling self-help book out that purports After reviewing and grading more than 120 training to answer the question, “What’s the best training submissions, a panel of auto repair shop owners and method?” technicians has selected the top trainers and the Theory is great, but if you are anything like me, you not technical and business management classes for the only want to be taught the conceptual bookwork, you new Repair Shop HQ at AAPEX 2021. also want to see it in action, demonstrated hands-on. Technical classes include Hybrid and EV Systems; Every successful shop has a continuing educational Advanced Driver-Assistance Systems (ADAS) program that requires at least 40 hours of training Calibrations; Communication Failures – U Code and every year – and that is just about keeping up. To Network Diagnostics; Misfire Diagnosis; Fuel Trim stay ahead, many progressive shops have adopted a Diagnostics; Scan Data Analysis for Diagnosing minimum of 80 hours of training. Drivability Issues; VVT Fundamentals and Diagnostic; At AAPEX, you have an opportunity to bring your and Enhanced Air/Fuel Diagnostics. Some topics will be team face-to-face with some of the best trainers covered in multiple sessions. teaching forward-leading topics. When considering that Business management classes include Filling these education sessions and trainers present a once- the Technician Void; Communication in the Work a-year opportunity, along with all the other aspects the Environment; Trust-Based Selling; Service Advisors – show has to offer, this might be the year to have one or The Key to Business Success; You Can Hire a Manager two of your team members attend with you. But Not An Owner; and P & L Boot Camp – Improving AAPEX 2021 gives all attendees the opportunity to Your Shop’s Bottom Line. experience real-world technical training on live cars in Never before has AAPEX offered this level of the AAPEX training theatres. We are talking about real education, trainers, and class setting. Technical training – not a sales pitch – on topics that are relevant and business management classes sourced by your to you right now, presented by experts who will help colleagues ensure that, in this curriculum, you will find you implement what you’ve learned as soon as you a class that fits every level demanded by your technical return to your shop. and management team. REGISTRATION FOR AAPEX 2021 IS OPEN. For just $40, qualified professionals have full access to key features essential for moving forward in the automotive aftermarket. Along with the powerful education program, this year’s event will include special training sessions with elite technicians for $25 each — an exceptional value that you can’t get anywhere else. For full details on the entire lineup, visit AAPEXShow.com/training-schedule. aapex preshow 2021 91
TURNING 2020’S ‘WE MISSED AAPEX’ INTO 2021’S ‘CAN’T MISS AAPEX’ BY VIC TARASIK Although we might look back on 2020 as a year of many things we want to forget about, we can always find positives if we look closely enough. And AAPEX is one of those things. For starters, AAPEX has never been more committed to the service dealer and making this their go-to event. While 2020 was to be the inaugural year for Repair Shop HQ, an entire level in the Sands Expo and Convention Center dedicated to shop operations and car repairs anchored by Joe’s Garage, it’s now on track to be bigger than originally envisioned for its 2021 debut. Nothing replaces seeing an automotive system in action. Yet, the opportunity to get this kind of close-up look at new products and systems hasn’t happened as often since 2019. Joe’s Garage has been designed to fill this vacuum. This complete shop setup with eight service bays provides a platform for exhibiting brands to demo their equipment and showcase their latest developments. Additionally, Joe’s Garage features live vehicles in a real-world shop environment. You’ll be able to see the products and tools you have been considering in an environment that close- ly mirrors your own. With each new model year, additional driver aids are added to new vehicles. Because of that, questions about ADAS calibra- tion and service have been at the forefront of the industry. Joe’s Garage will also be the place you can see ADAS calibration at work and talk with a variety of manufacturers of leading ADAS equip- ment. Yes, you’ll see more than one brand of ADAS calibrators in the garage! 92 aapex preshow 2021
PRESHOW LOOK FOR THESE EQUIPMENT source-capture vehicle exhaust • Customer relationship MANUFACTURERS AND extraction system; management SUPPLIERS IN JOE’S GARAGE: • Understand how tools can help • Digital inspection software • Autel.US Inc. with shop management and • Website designers • BG Products, Inc. communication; • Integrated and text-to-pay • BOLT ON TECHNOLOGY • Discover digital inspection tools solutions • Bosch for optimal service; With a year away from AAPEX in • Coats • Talk capabilities, benefits and Las Vegas, desire has been building • Hunter Engineering Company utilization in real-time; to get back to in-person events — • John Dow Industries/EuroVent • Get complete under-hood to and AAPEX is bigger and better than • NAPA Auto Care under-vehicle solutions; or ever with new features like Joe’s • Receive precise training and Garage that you won’t want to miss. THE JOE’S GARAGE EXPERIENCE ask questions to enhance your Whether you are a veteran of WILL GO FAR BEYOND JUST competitive advantage. AAPEX making your return trip or a TALKING PRODUCTS — IT WILL Like any repair shop, Joe’s Garage newcomer who has never experienced ALSO ALLOW YOU TO: will include exhibits tailored to your the automotive aftermarket’s leading • See equipment demos in a real- front-counter staff as well. Here you business and networking gathering, world shop setup with lifts and will be able to check out the latest: now is the time to meet the industry running vehicles, thanks to a • Shop management software in Las Vegas for AAPEX. MORE THAN AN EVENT, AAPEX IS THE EVENT We cannot wait to get back to AAPEX this year for our industry homecoming. We are a family that thrives on seeing each other in person to talk, learn, grow, and improve our industry. This year is particularly special for me because of the Repair Shop HQ. They will have an actual 8 bay shop built on the showroom floor packed full of equipment, vendors, training, and peers giving the Service Professional a place to improve their business. This will be the best year ever for the service professional at AAPEX.” — Dwayne Myers, Dynamic Automotive aapex preshow 2021 93
PRESHOW A SCHEDULE PACKED WITH KNOW-HOW This year’s event features a robust training schedule, as well as experiential learning throughout each day. Check out these sessions relevant to your business and keep an eye on the website where more sessions and events will be added. Tuesday, 9:00 AM - 5:00 PM 9:30 AM - 12:00 PM AAPEX Exhibits Open – Sands Expo & Caesars Forum ADAS Systems and Calibrations for the Diagnostic Technician (Part 1) Nov 2 9:30 AM - 12:00 PM Business Sale Strategies and Design 9:30 AM - 12:00 PM Fuel Trim Diagnostics 9:30 AM - 12:00 PM Superior Service Advising- Mastering The Art of Trust-Based Selling 2:00 PM - 4:30 PM ADAS Systems and Calibrations for the Diagnostic Technician (Part 2) 2:00 PM - 4:30 PM Effective Engine Mechanical Testing 2:00 PM - 4:30 PM Improving Communication and Team Work 2:00 PM - 4:30 PM Service Advisors - The Key to Business Success Wednesday, 9:00 AM - 5:00 PM 9:30 AM - 12:00 PM AAPEX Exhibits Open – Sands Expo & Caesars Forum Electronification of the Chassis Nov 3 9:30 AM - 12:00 PM Scan Data Analysis for Diagnosing Driveability Issues 9:30 AM - 12:00 PM Selling the Invisible Service Solution 9:30 AM - 12:00 PM You Can Hire a Manager but You Can't Hire an Owner 2:00 PM - 4:30 PM Communication Issues, U Codes and Network Diagnostics 2:00 PM - 4:30 PM Do They Know, Like & Trust You? How to Differentiate Yourself 2:00 PM - 4:30 PM Hybrid and EV High Voltage Systems 2:00 PM - 4:30 PM Welcome to the New Aftermarket Thursday, 9:00 AM - 5:00 PM 9:30 AM - 12:00 PM AAPEX Exhibits Open – Sands Expo & Caesars Forum Advanced Financial Strategies for Peace of Mind Nov 4 9:30 AM - 12:00 PM Enhanced Air/Fuel Diagnostics 9:30 AM - 12:00 PM P&L Boot Camp - How to Boost Your Shop's Bottom Line by Improving Your Understanding of the Income Statement TRAINING 9:30 AM - 12:00 PM VVT Fundamentals & Diagnostic Process SESSIONS 2:00 PM - 4:30 PM Excellence is a Habit 2:00 PM - 4:30 PM Filling the Technician Void Through Implementing Career Pathing Programs This year’s AAPEX Show will include special training sessions with elite for Technicians and Service Professionals and Associate Retention technicians for $25 each. For full details 2:00 PM - 4:30 PM Misfire: Efficient and Effective Diagnosis on the entire lineup, visit AAPEXShow. 2:00 PM - 4:30 PM Selling and Servicing Hybrids & Battery Electric Vehicles com/training-schedule. 94 aapex preshow 2021
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