Georgia Agriculture Project Georgia Cold Chain Refresh 2019 Ata lists - USAID
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Georgia Agriculture Project Prepared forP g e 1by| the a lists review Ata Georgia UnitedCold Chain States Refresh Agency 2019 for International Development under USAID Contract No72011418C00001, The USAID Agriculture Program implemented by CNFA
The USAID Agriculture Program Refresh of Georgia Cold Chain Assessment USAID USAID Contract 72011418C00001 Implemented by CNFA Submitted to: The Georgia Agriculture Project Submitted on: January 14, 2020 P a g e 2 | Georgia Cold Chain Refresh 2019
Contents ................................................................................................................................................................ 1 Refresh of Georgia Cold Chain Assessment ............................................................................................ 2 Contents .................................................................................................................................................. 3 Executive Summary................................................................................................................................. 4 Introduction ............................................................................................................................................ 6 Cold Chain Overview ............................................................................................................................... 6 Cold Chain Drivers ............................................................................................................................... 7 Cold Storage Infrastructure Assessment ................................................................................................ 8 Gap Analysis of Cold Storage Infrastructure ........................................................................................... 9 Correlational Analysis ........................................................................................................................... 12 Recommendations ................................................................................................................................ 14 Conclusion ............................................................................................................................................. 16 Appendix 1 – Visits & Meetings for Operations .................................................................................... 18 Appendix 2 - Visits & Meetings for Design Build .................................................................................. 32 Appendix 3 - Recommended Training................................................................................................... 35 Appendix 4 – Example of Rolling Inventory .......................................................................................... 36 P a g e 3 | Georgia Cold Chain Refresh 2019
Executive Summary The USAID Agriculture Program identified the need to conduct a rapid assessment of cold chain capacity in the program’s selected value chains of berries, culinary herbs, perishable vegetables, stone fruits, pome fruits, table grapes, and mandarins. The World Food Logistics Organization (WFLO) was engaged for this assignment and sent a two-person team with experience in cold storage operation and facility design. The objective of the WFLO team was to assess the capacity of existing cold storages, identify gaps in cold chain capacity with a focus on infrastructure, and identify weaknesses in operations with the overall goal of effectively addressing the challenge of supply chain management through consistent and targeted interventions. The WFLO team traveled to Georgia the week of August 10-17, 2019 visiting key stakeholders including the Georgia Agricultural and Rural Development Agency (ARDA), orchards, cold storage facilities, fruit processors, a fruit and vegetable wholesale distributor, supermarket headquarters, supermarkets, grocery stores, and an open market. The construction of cold storage facilities in Georgia is impressive relative to what has been seen elsewhere in the region. The cold storage facilities are well built and functional, and Georgia has avoided some of the typical costly initial mistakes. For example, in Azerbaijan, facilities were built to hold volumes that were far too large for the product flow with docks that were too small. However, the current and projected cold storage capacity is not enough to successfully enable Georgian produce to enter higher-end export markets and compete with other regional producers. A variety of project interventions are recommended to catalyze cold chain development. 1) Facility Investments. Potential investments in new cold storage should consider the temperature sensitivity of the products. Those products with the highest sensitivity, such as berries, will require infrastructure on-farm, or as close to the farm as possible. Products with an intermediate sensitivity to temperature can be transported to a packhouse or a more centralized facility. Products with the lowest sensitivity can travel to the built infrastructure with the right planning. Understanding this will help to ensure the business is maximizing the investment. 2) Facility Operations and Size. Rolling inventories (Annex 4) should be used to determine the storage capacity. This will help to ensure that facilities are operational beyond a few months per year and that they are built to the right size. To complete the rolling inventory, it is imperative to know the current and expected future volumes of product. Each location should be designed with a phased approach so that businesses can expand as they grow, but they are not forced to operate an asset that is too large for product supply and demand. 3) Existing Facilities. USAID support of cold storage in Georgia has prevented mistakes common to other countries in the region. However, existing facilities may consider upgrades or new investments such as enclosed, refrigerated docks. These facilities would benefit from technical consultations on design build aspects as well as refrigeration systems. Any businesses considering retrofits, upgrades or expansions should consult with neutral GCCA advisors. WFLO can assist with this by accessing GCCA members from the Controlled Environment Building Association (CEBA) who can review specifications and drawings or the International Association of Refrigerated Warehouses (IARW) who can offer peer-to-peer advice to their own experience with refrigeration systems and operational investments. 4) Equipment. Where possible, pilot activities should be initiated to demonstrate the value of critical equipment such as precoolers or refrigerated transport where possible. This is especially important for the high value products. The Return on Investment (ROI) should be examined and reported on for each pilot activity to provide business owners with a clear sense and understanding of expectations. 5) Education. Businesses that are currently operational, and especially for those already in the process of exporting, education should be provided in the areas listed below. The target audience are CEOs and facility owners who will be the primary decision makers when it comes to investing in human capacity. The main takeaway is that neglecting to address food safety or operational best practices will cost money in the long run. a. Cold Storage Operation and Maintenance P a g e 4 | Georgia Cold Chain Refresh 2019
b. Food Safety and Quality Standards c. Cold Storage Design and Construction d. Business Models and Marketing 6) Aggregation. Investments in aggregation centers such as packhouses or distribution centers should be considered. Aggregation could facilitate purchases from large buyers such as supermarkets, drive the development of quality standards and be locations for piloting potential investments such as precooling and refrigerated transportation best practices. 7) Regulations and Standards. There are two approaches that should be considered to address this lack. One option would be mandatory standards established by the government. A second option would be to encourage the private sector to establish their own best practices that could serve as the standard. For standards involving produce, there are informal standards system in place: high quality goods are exported, medium to high quality goods move into the local organized retail sector, and mid to low quality are sold in the informal markets (bazaars). Using retailer quality standards to guide farmers and aggregators during grading sorting and packing should be the short-term solution with the end goal of having industry backed government guidelines adopted similar to the USDA grades levels for agriproducts. 8) Data. Georgia should be included in the 2020 Global Cold Storage Capacity Report, a bi-annual report published by the Global Cold Chain Alliance. This reports surveys members and cold storage networks to determine the size of the cold storage industry within a country. The data is analyzed and published, providing a helpful baseline to see where growth is occurring. The report includes an analysis that highlights key findings and trends. WFLO will ensure that the Georgia Agriculture Project receive this survey to ensure that country information is included in the 2020 report. This exercise will be repeated in 2022 and in all subsequent reporting years beyond the life of the project as GCCA maintains contacts in the country. To ensure that this happens, WFLO would request the contact information of those grantees and stakeholders who received project support to enable us to maintain those relationships. P a g e 5 | Georgia Cold Chain Refresh 2019
Introduction The USAID Agriculture Program is a five-year activity that aims to accelerate growth of agricultural sub-sectors that demonstrate strong potential to create jobs and increase small and medium enterprise revenues. The program aims to support and further strengthen high value fruits and vegetables, such as berries, perishable vegetables, table grapes, mandarins, culinary herbs, stone fruits, and apples. USAID helped establish 14 cold storages under the REAP program, which operated from 2013-2018. A number of facilities were also created under APMA’s enterprise development program and Government of Georgia projects such as Preferential Agro Credit and Enterprise Georgia. These programs provided financial and technical support to reduce fruit and vegetable losses which ranged from 40 to 50 percent and were primarily attributed to the lack of cold storage facilities that are necessary to preserve quality and extend shelf life. To build on the entry-level cold storage facilities established by previous projects, the USAID Agriculture Program identified the need to conduct a rapid assessment of cold chain capacity in the selected value chains. To do this, the program engaged the World Food Logistics Organization (WFLO) to send a team with experience in cold storage operation and facility design experience. The WFLO is one of four core partners that comprise the Global Cold Chain Alliance (GCCA), the trade association that supports the refrigerated warehousing, transportation and construction industries. The WFLO, a nonprofit foundation, is the education, training, research, and international development arm of the GCCA. The objective of the WFLO team was to assess the capacity of existing cold storages, identify gaps in cold chain capacity with a focus on infrastructure, and identify weaknesses in operations with the overall goal of effectively addressing the challenge of supply chain management through consistent and targeted interventions. To do this, two specialists traveled to the Republic of Georgia the second week of August 2019 with experience in cold storage design/build and operations. Cold Chain Overview The cold chain refers to the temperature management of perishable products in order to maintain quality and safety from the point of slaughter or harvest through the distribution chain to the final consumer. The cold chain, much like the entire supply chain, is composed of links, each essential to the integrity of food quality and safety. As the most basic level, these links include postharvest, transportation, storage and consolidation, and retail. Processing can also play an integral part of the cold chain. Development of the cold chain enables farmers to diversify production to include high value perishable crops that increase earnings benefiting supporting industries such as transportation and export, earning it the reputation of a “force multiplier” that generates exports and opens new markets for multiple sectors over an extended period (Department of Commerce, 2015, p. 5). Fresh fruits and vegetables destined for export and sale in higher end markets must move through an unbroken cold chain to maintain product integrity. The product flow is illustrated below, but please note that the order of precooling to sorting/grading may vary based on the product and the availability of facilities. If possible, unmarketable produce can be sorted first so that cooling occurs only with packed produce. This works well for berries, and leafy greens. Other crops might be harvested in hot weather conditions so best practice may be to precool them using a bulk method, such as hydro-cooling, before sorting/grading and packing. The illustration also demonstrates that the cold chain is more than cold storage. A fully integrated cold chain involves all of the steps below, and neglecting any of these can result in product deterioration. While cold storage receives the most attention, without the necessary steps taken immediately after harvest, investments in cold storage will not fully achieve the anticipated impact. When working with fresh fruits and vegetables, which tend to move quickly through the cold chain to reach the consumer, investments in postharvest steps, such as precooling and packaging, as well as distribution should be considered. P a g e 6 | Georgia Cold Chain Refresh 2019
Cold Chain Drivers Economic factors such as per capita GDP growth, trade flows, poverty, and education impact the development of the cold chain. On average, adding temperature-control to a product increases the price by approximately one-third so strong economic growth is a good measure for success. In addition to economic data, auxiliary issues critical to driving cold chain development include consumer demand, government regulations, and access to finance. Consumer Demand Cold chain infrastructure is expensive. In addition to basic infrastructure, including access to clean water, a reliable power source, and good roads, constructing facilities and purchasing transport solutions require large capital expenditures sustained by extensive operating costs. Some of the costs may be recouped by quantity and quality increases as waste is reduced. However, at least a portion must be passed on to the consumer. Therefore, a question of fundamental importance is whether consumers, foreign or domestic, are willing to pay more for products that have benefitted from cold chain. The Georgia Agriculture Program considered consumer demand as one of the factors when selecting the value chains. Access to Finance Shortage of capital is often a constraint to small and medium sized enterprises (SMEs) looking to invest in the cold chain. In most countries, business owners struggle with high interest rates on loans needed for capital- intensive investments, often leading them to seek assistance from development projects. While projects can and often do provide valuable sources of funding, there are at times certain strings attached via deliverables and reporting that may detract, or at the very least distract, from the fundamental core business of managing cold chain logistics. Georgian business owners are fortunate with the ability to receive subsidized loans, making access to affordable finance a successful cold chain driver. Government Regulations The lack of clear food safety regulations and cold chain standards are often cited as a concern in developing countries. GCCA experience has demonstrated that most countries do have regulations for certain food safety protocols, but these are not enforced or are enforced badly. Where regulations do exist, they may be copied P a g e 7 | Georgia Cold Chain Refresh 2019
and pasted from another government or taken from an entirely different industry leading to regulations are unreasonable and unrealistic. Food safety practices written into regulations should be considered from the lens of what industry best practices are and enforcement should follow accordingly. There is a very positive role for the government to play when it comes to the cold chain, but regulations should be considered carefully and utilizing the input of all actors throughout the supply chain to ensure it does not have a needlessly negative impact on development and investment. There is an opportunity for the Georgian Agriculture Program to successfully influence regulations to support cold chain growth. For example, government actors could participate in food safety training to encourage understanding. Cold Storage Infrastructure Assessment To formulate recommendations to facilitate this development, the WFLO team visited the Agricultural and Rural Development Agency (ARDA), 11 orchard/cold storage facilities, two third party cold storage facilities, two fruit processors, a fruit and vegetable wholesale distributor, two supermarket headquarters, six supermarkets and grocery stores, and an open fruit and vegetable market 1 to assess the current cold chain with particular focus on the cold storage infrastructure. This section will describe the observations of WFLO that products would experience as they move through the cold chain (postharvest, cold storage, refrigerated transport, distribution and retail) based on the visits and discussions with the program team. Postharvest Handling/Precooling. The cold storage facilities visited by WFLO were located close to the orchards. This is positive because it facilitates rapid precooling where precooling is in use. However, of the cold storage facilities visited, only one had precooling equipment, and it had not been used. The team observed nectarines being sorted and packed on open docks. At least one of these facilities was exporting to France. The lack of precooling will result in significant deterioration and loss by the time the product arrives to the destination market. This could result in the buyers refusing to purchase from them in the future or agreeing to buy but only at a lower price. Cold Storage Design/Build. The predominant design/type of cold storage infrastructure in Georgia is a long-term storage type (graph below). This model works well for frozen, but products like fresh fruits and vegetables do not typically spend a long amount of time in storage. For this reason, packhouses and distribution centers have a larger impact on these products. Both are lacking in Georgia. Existing facilities are well constructed with rooms appropriately sized for seasonal fruit harvests, thus providing flexibility for operations. The impact of the USAID/REAP Program and the ARDA Programs was immediately apparent as the programs provided much needed financial assistance to purchase equipment and support construction. For example, cold rooms were built with insulated panels and quality refrigeration equipment enabling the storage and, in some cases, processing, of quality fruit. However, none of the facilities had refrigerated docks or refrigerated rooms for value added services. In the opinion of the WFLO team, it would be possible to add these should the facility owners desire to make this investment. Cold Storage Operations. Georgian warehouse operators lack fundamental best practices for food safety and commodity storage. This has a negative impact on product shelf life and quality. Facilities reported difficulty in staffing competent personnel, involved with exports. The country lacks large-scale aggregation for fruits and vegetables although it does occur on a small-scale with fruit and vegetable distributors consolidating produce 1 See Appendix 1 and 2 for Trip Notes on each visit. P a g e 8 | Georgia Cold Chain Refresh 2019
from small orchard/cold storage operators. The distributors maintain virtual inventories and supply supermarkets, small grocery stores, restaurants and institutional groups. They are located strategically in metropolitan areas such as Tbilisi, Gori, and Batumi. Their facility size is determined by the number and needs of the customers. Some cold storages are transitioning to a third-party logistics service-based model. Companies interested in pursuing this business model should be very cautious as third-party storage, processing, or renting space is a very difficult business model for fruits and vegetables. The seasonality of fruits and vegetables typically results in the facility being shut down for a significant part of the year. Transportation. The team did not visit any transporters, but the Agriculture Program reported high transportation costs for small producers. The Agricultural and Rural Development Agency (ARDA) may initiate a program to assist farmers with refrigerated containers which would allow small farmers to harvest daily and store in a refrigerated container until the produce is collected by buyers. It was reported to the team (not observed) that common practice is to directly load product from orchards into refrigerated trucks for export, a practice that typically results in high losses. Retail. There are currently no uniform quality standards. Standards to export are typically a prerequisite for long term contract. The USAID REAP program, in cooperation with three large local supermarket chains in Tbilisi, initiated a pilot to establish quality standards in the Georgian market for 13 crops based on European standards. Personnel in these market chains were trained on those standards. One retailer is using these standards as reference for their quality requirements; however, this is not done on constant and continuous basis. The program should provide further support in this area. Small cold storage operators have trouble selling their produce to supermarket chains as it is not feasible for supermarket chains to purchase from a large number of small suppliers and big chains sometimes delay payments to small producers for one month or six weeks. Additional Challenges. Discussions with the Agriculture Program staff revealed additional challenges that impact the cold chain although they do not fall neatly into one of the links. First, there is a lack of trust among the stakeholders. This is symptomatic of a relatively new and growing agricultural market, but large-scale aggregators could help alleviate this problem as they create consistency. They may even have better payment terms than supermarket chains. Second, consistent and reliable agricultural data does not exist. What is currently tracked by the Ministry of Agriculture and the Department of Statistics is too vague and general. This is a fairly common challenge, and it is even faced by countries with established record-keeping systems. WFLO will work with the Georgia Agriculture Program to ensure the country is included in the 2020 Cold Storage Capacity Report. This information will help to establish a baseline for the country in 2020 that can be updated is subsequent years beyond the life of the project. To ensure that this happens, WFLO would request the contact information of those grantees and stakeholders who received project support to enable us to maintain those relationships. Gap Analysis of Cold Storage Infrastructure This analysis examines each of the links outlined above, comparing them against best practices in order to locate the gaps within the Georgian cold supply chain for fruits and vegetables. The target state below is taken from a categorization matrix that WFLO created based on experience in cold chain development from start-up, to developing/emerging, to consolidating, and finally to mature/sophisticated industries. High-quality exports tend to be most common in the most sophisticated industries although they can begin to emerge in countries at the consolidation stage. Cold Chain Link Current State Target State Corrective Action Postharvest Of the cold storage Consolidation: Uses pre- Invest in precooling Handling/ facilities visited, only one cooling and packing best equipment for existing Precooling had precooling equipment, practices with appropriate facilities and ensure new and it had not been used. packaging, mechanized facilities have factored in The team observed cooling, clean, covered and precooling prior to nectarines being sorted well-lit areas, and investment. To encourage and packed on open docks. palletization. business owners to make Most of the facilities built these investments, WFLO P a g e 9 | Georgia Cold Chain Refresh 2019
were built to store Sophisticated: Mechanized recommends calculating product, not to pack for pre-cooling of harvested the ROI and piloting the distribution. product and exact proper use to demonstrate packaging value. Invest in aggregation centres that incorporate grading, sorting and packing in one location. These packhouses may have precooling services as well depending on the product mix. Cold Storage Existing facilities lack Consolidation: Use of Training on food safety critical aspects such as mechanized facilities with and cold storage refrigerated docks. humidity control, different operations will help the Operational management temperatures for different facilities currently of the facilities is lacking in products and ethylene operating and those with best practices both from a scrubbers or fans (when planned investments to profitability and food appropriate). run their businesses for a safety perspective. Sophisticated: Achieves profit and will support best Competent, trained global food safety practices necessary for the personnel are difficult to standards with exact export of product. recruit and retain. Fruit packaging and palletized The *3PL business model and vegetable distributors inventory control for fruits and vegetables receive and consolidate should be considered with produce to supply the caution. Typical 3PLs markets but are working operate with frozen with small volumes. Some (longer-term) storage. of the cold storages are Georgian enterprises transitioning to a third would benefit from party logistics service education on different based model. business models for cold storage of fresh fruits and vegetables. Transport Small producers face high Consolidation: Uses Calculating the ROI of transportation costs. ARDA refrigerated transport/ refrigerated truck usage may initiate a program loading best practices with should be shared with which would allow small loading/delivery at night, CEOs and owners to farmers to harvest daily refrigerated transport, and encourage investment in and store in a refrigerated only pre-cooled product is sanitary transportation container until the loaded for transport best practices. Program produce is collected by Sophisticated: Achieves may consider laminated buyers. Common practice global food safety cards for drivers is to load product from standards by following summarizing best practices orchards directly into refrigerated transport and in the Georgian language. refrigerated trucks for loading best practices and export, resulting in high practices palletized losses. inventory control Retail There are currently no Consolidation: Uses best Understanding the export uniform quality standards. practices for refrigerated and local retailers demand Small cold storage display cases and cold room will enable the growers to operators have trouble management including respond. Working with an selling their produce to inventory management, aggregator could be a P a g e 10 | Georgia Cold Chain Refresh 2019
supermarket. Big chains appropriate packaging, potential pilot to test sometimes delay separation of product by improvements in cold payments to small appropriate temperature chain and payment plans. producers for one month zones, and use of cold room or six weeks. for additional product not on retail floor. Sophisticated: Achieves global food safety standards, maintains product temperature at all stages of cold chain, and uses automated inventory management *3PLs refer to Third-Party Logistics which is the outsourcing of distribution, warehousing, and fulfillment services. This is opposed to vertically integrated companies with private warehouses. The argument behind a 3PL is that when customers such as retailers or food processors, outsource the elements, it enables them to focus on their core business. Typically, a successful 3PL will store a variety of products with an emphasis on high- value, frozen products and offer a variety of services such as cross-docking, pallet building, labeling, freezing, thawing, rapid chilling, picking, and wrapping. Commodities, such as fresh fruits and vegetables, are challenging for a 3PL as they tend to be lower in value and seasonal unless frozen. Fresh fruits and vegetables will move quickly through a warehouse onto to the final destination as their shelf-life is too short for long-term storage. To advance into a more sophisticated level of development Georgia needs additional cold chain infrastructure. To determine where and what type, a rule of thumb can be applied as a general guideline that breaks the cold chain products into three temperature zones of high, moderate and low sensitivity. High Sensitivity Products. High sensitivity products include berries and cherries and will need more cold chain infrastructure as close to farm as possible thus driving the design to be smaller in size as it will handle product that is harvested on a daily basis and stored locally for a short period of time before it enters the supply chain. It also has to be noted that if product is targeted for export, the container or truck load shipments will impact the size of the facility. Products harvested and held for the domestic market could result in a larger on-farm facility or potentially transported to an aggregator’s regional or urban-based facility to supply into the domestic organized retail markets. Regardless of which channel it enters, the cold chain must be maintained with refrigerated transportation to ensure maximum food quality and safety. An additional consideration is the length of harvest season. It is quite often the case that the higher the temperature sensitivity, the shorter the harvest season and thus one must be careful in investing in infrastructure that potentially could be utilized for as little as a few months out of the year. The ultimate idea for successful investment is that the asset should be utilized at least 80% of the year. The 20% downtime allows for annual maintenance and cleaning to maximize the lifetime utilization of the equipment. Moderate Sensitivity Products. Considerable thought has to be given to the right balance of product that can be handled by a facility built for moderately sensitive product such as apples and pears. These types of product need to be precooled within 8 hours of harvest, which means they can travel longer distances to a more centralized packhouse or cold store before needing to be pre-cooled. In addition, these types of products are perfectly suited to drive the decisions for larger, centralized aggregation centers. They can be stored for longer periods of time which allows for greater utilization of the infrastructure investment. These larger centers are ideal to handle both moderate and highly sensitive products more economically and with greater energy efficiency. Low Sensitivity Products. The last category of product that underpins a profitable, sustainable cold supply chain are low products with low sensitivity such as potatoes, onions, carrots and cabbage. These products can be transported up to 24 hours to a centralized cold store for precooling and have a longer shelf life by nature that builds towards the 80% target utilization number. Proposed investments in cold storage facilities must factor in temperature zones and products into their business plan. This will inform the facility design, location, and size. Each facility should justify their proposed design. WFLO will commit to reviewing these justifications and designs for potential grantees to offer feedback. P a g e 11 | Georgia Cold Chain Refresh 2019
Correlational Analysis To measure whether Georgia has enough current and projected cold storage capacity to support the export of the identified value chains, WFLO utilized production data supplied by the project, estimating that at least 70 percent of the production should pass through the cold chain. The remaining 30 percent accounts for postharvest losses and small lower-end domestic consumption. The current and projected capacity data was reduced to 80 percent. To successfully manage operations, facilities should operate at approximately 80 percent capacity. This enables storage and retrieval of boxes and pallets and is an industry standard utilized by members of the Global Cold Chain Alliance. Although export markets will likely require palletization, the conversion rates for product metric tons will vary per product. To keep the correlation simple, the amount of product was subtracted from the amount of cold storage capacity as both data sets were provided using metric tons. Analysis of data demonstrates a clear projected shortfall in cold storage capacity for identified products (pome fruits, stone fruits, subtropical and berries). The table below has the regions listed in descending order of greatest cold storage capacity shortage. 2018 Georgian Fruit Production (70%) Contrasted Against Current & Financed Cold Storage (80%) (Metric Tons) Pome Stone Cold Capacity Region Subtropical Berry Citrus Total Fruit fruit Storage Shortage Shida Kartli 52290 9310 210 1176.7 0 62,987 11064 -51,923 Ajara 1890 1470 1540 40.6 33,740 38,681 0 -38,681 Kakheti 840 16800 2800 2510.2 0 22,950 2536 -20,414 Guria 560 560 420 145.6 9,310 10,996 160 -10,836 Samegrelo and 2380 1610 3150 102.9 3,080 10,323 0 -10,323 Zemo Svaneti Imereti 2380 2800 1120 608.3 280 7,188 512 -6,676 Kvemo Kartli 1400 630 1400 531.3 0 3,961 800 -3,161 Samtskhe-Javakheti 1260 1120 0 156.8 0 2,537 0 -2,537 Mtskheta-Mtianeti 700 1120 280 155.4 0 2,255 504 -1,751 Racha Lechkhumi 700 140 0 28.7 0 869 0 -869 and Kvemo Svaneti Tbilisi 0 0 0 0 0 0 1,160 1,160 Total 64400 35560 10920 5456.5 46410 162746.5 16736 -146,011 Source: USAID Agriculture Program. All units in metric tons. There is a clear cold storage capacity shortage in Georgia for fruits and vegetables and especially in Shida Kartli, Ajara and Kakheti, the regions with the greatest production. To determine, generally, the specific infrastructure needed, production is reorganized by temperature sensitivity with berries as high, and stone, subtropical, and pome fruits as moderate. Gathering production data for other products that could be low value could be very helpful to provide a more complete idea of the possibility of utilizing the cold storage throughout the year. The current production figures for highly sensitive berries are listed in descending order. Region Berry Kakheti 3,586 Shida Kartli 1,681 Imereti 869 Kvemo Kartli 759 Samtskhe-Javakheti 224 Mtskheta-Mtianeti 222 P a g e 12 | Georgia Cold Chain Refresh 2019
Guria 208 Samegrelo and Zemo Svaneti 147 Ajara 58 Racha Lechkhumi and Kvemo Svaneti 41 Kakheti leads the region in berry production followed by Shida Kartli. Based on product needs for these highly sensitive products, precooling investments or on-farm cold storage critical first steps to enabling exports. This would then be followed by refrigerated transport for export or distribution into the population centers (Gori or Tbilisi). The current production figures for moderately sensitive pome, stone, subtropical, and citrus are listed below in descending order of total production for all product types. Georgian Fruit Production (2018) in Metric Tons Pome Stone Region Subtropical Berry Citrus Total Fruit fruit Shida Kartli 74,700 13,300 300 1,681 0 89,981 Ajara 2,700 2,100 2,200 58 48,200 55,258 Kakheti 1,200 24,000 4,000 3,586 0 32,786 Guria 800 800 600 208 13300 15,708 Samegrelo and 3,400 2,300 4,500 147 4,400 14,747 Zemo Svaneti Imereti 3,400 4,000 1,600 869 400 10,269 Kvemo Kartli 2,000 900 2,000 759 0 5,659 Samtskhe-Javakheti 1,800 1,600 - 224 0 3,624 Mtskheta-Mtianeti 1,000 1,600 400 222 0 3,222 Racha Lechkhumi 1,000 200 - 41 0 1,241 and Kvemo Svaneti Source: Geostat For the moderately sensitive products, Shida Kartli is the largest producer followed by Ajara and Kakheti. If investments are made to support precooling for the highly sensitive berries that are close enough to allow these products to be cooled within an approximate 8-hour window, these products could be transported to the locations. If there is not an option available, potential facilities investments may be made to enable the precooling and/or storage. One the product has been precooled, it has entered the cold chain, temperatures should be maintained throughout the journey to the destination market. Investments in refrigerated transport, combined with training for sanitary transportation and best practices may be necessary. Demand for the product and available logistics will determine the facility size. If products move quickly upon precooling into transport, there is less need for a large amount of storage. If they will be held for a time prior to transport, more storage will be needed. The rolling inventory in Annex 4 will provide a structure that businesses can use to make this determination. However, while additional storage can meet a short-term need, it is the opinion of the WFLO team that Georgia would benefit from an aggregation model such as packhouses or distribution centers. Should there be investment in distribution centers, locations should be Tbilisi, Poti/Batumi, Kutaisi and Gori, as these locations are close to population centers and/or would facilitate export (Poti or Batumi). One regional facility that is able to provide distribution for these locations holds great potential for Georgia. The most important function of this facility would be to efficiently export the high-value products, followed by efficient distribution to areas with a P a g e 13 | Georgia Cold Chain Refresh 2019
large number of customers. The combined population centers of Kutaisi, Batumi, and Poti should help support a distribution facility. It is critical that any facility be set up for year-round operations. The exported produce will be seasonal so imports can help round out the year during the off seasons. In addition, data about value chains outside of the focus for the Georgia Agriculture Program may need to be gathered. What should be avoided is the building of facilities focused on a narrow number of commodities. This has occurred in several countries, notably in Egypt among others. Many packhouse owners are seeking assistance to transition these facilities into multiple commodity packhouses so that they can be utilized year-round. Tbilisi is well suited for exports and imports. The area has the most potential customers and would support a larger facility than one located in the western region. It will be more attractive to investors. However, again, it is stressed that the financial models must include export, import, and regional distribution on a year round operation. Finally, continued project support to develop the small cold storage operations is applauded, especially to help the operators of the facilities to meet export requirements. Investors in a distribution facility will want sufficient supply of produce for both export and regional consumption. Investments or modifications to facilities should be aimed at meeting export requirements combined with training in operations, maintenance, and food safety. Additional factors will impact the facility size and design and should also be considered: • Phased building approach. The 1st phase should be large enough to include expansion for 3 years • Specific market and customer requirements. Incorporate elements, such as pre-cooling, size of rooms, size of refrigerated dock, and an area for sorting, grading, and value-added packaging, into design to account for customer requirements. • Peak season volumes. The rolling inventory template will help demonstrate peaks and lows. • Anticipated annual production. Volumes should be accounted for as follows: o Exports: pre-cooled and remains in the cold chain o Local markets: may not be pre-cooled if it will be consumed within lower range of the shelf life, but best practice is to pre-cool all produce that will be put in cold storage o Processors: produce that does not meet the standards for export or local markets should not go into cold storage o Inedible produce should be disposed Recommendations Georgia lacks the cold chain infrastructure that needs to successfully support the export of products. Using production and capacity figures, the general recommendations are to focus on the regions of Shida Kartli and Khakheti as these are the areas of highest production where products will need to enter the cold chain as soon as possible (berries) and within an approximate 8 hour window (apples, mandarins, and stone fruits) in order to reach export markets in an appropriate condition. There is an opportunity for large-scale aggregation in the form of packhouses or a distribution center. Within these centers, cold storage is a secondary function. Centralized fruit and vegetable distributors could efficiently supply the export market as well as grocery stores and restaurants. They typically have the marketing skills that are not usually a core capability of warehouse owners. Should there be private sector interest in the distribution center model, the opportunities lie near the population centers of Gori or Tbilisi or in Poti or Batumi for export. Important considerations for such a facility include: • Cross docking • Location near large markets and based on location of suppliers • Proximity to a major highway • Location should be also be considered based on the suppliers • Year-round operations; should import as well as export • Rail access where possible • Warehouse Management System P a g e 14 | Georgia Cold Chain Refresh 2019
• Adoption of standards to meet customer requirements such as those required by European or Russia buyers • A system of collectors and aggregators to deliver produce to the distribution facilities; this may require investments into refrigerated containers at remote locations Specific recommendations for the project are summarized below. 1) Facility Investments. Potential investments in new cold storage should consider the temperature sensitivity of the products. Those products with the highest sensitivity, such as berries, will require infrastructure on-farm, or as close to the farm as possible. Products with an intermediate sensitivity to temperature can be transported to a packhouse or a more centralized facility. Products with the lowest sensitivity can travel to the built infrastructure with the right planning. Understanding this will help to ensure the business is maximizing the investment. 2) Facility Operations and Size. Rolling inventories (Annex 4) should be used to determine the storage capacity. This will help to ensure that facilities are operational beyond a few months per year and that they are built to the right size. To complete the rolling inventory, it is imperative to know the current and expected future volumes of product. Each location should be designed with a phased approach so that businesses can expand as they grow, but they are not forced to operate an asset that is too large for product supply and demand. 3) Existing Facilities. USAID support of cold storage in Georgia has prevented mistakes common to other countries in the region. However, existing facilities may consider upgrades or new investments such as enclosed, refrigerated docks. These facilities would benefit from technical consultations on design build aspects as well as refrigeration systems. Any businesses considering retrofits, upgrades or expansions should consult with neutral GCCA advisors. WFLO can assist with this by accessing GCCA members from the Controlled Environment Building Association (CEBA) who can review specifications and drawings or the International Association of Refrigerated Warehouses (IARW) who can offer peer-to-peer advice to their own experience with refrigeration systems and operational investments. 4) Equipment. Where possible, pilot activities should be initiated to demonstrate the value of critical equipment such as precoolers or refrigerated transport where possible. This is especially important for the high value products. The Return on Investment (ROI) should be examined and reported on for each pilot activity to provide business owners with a clear sense and understanding of expectations. 5) Education. Businesses that are currently operational, and especially for those already in the process of exporting, education should be provided in the areas listed below. The target audience are CEOs and facility owners who will be the primary decision makers when it comes to investing in human capacity. The main takeaway is that neglecting to address food safety or operational best practices will cost money in the long run. Appendix 3 contains suggested content outlines for the recommended training. a. Cold Storage Operation and Maintenance b. Food Safety and Quality Standards c. Cold Storage Design and Construction d. Business Models and Marketing The Program may also consider laminated cards for drivers of temperature controlled produce that summarize best practices in the Georgian language to encourage sanitary refrigerated transportation. 6) Aggregation. Investments in aggregation centers such as packhouses or distribution centers should be considered. Aggregation could facilitate purchases from large buyers such as supermarkets, drive the development of quality standards and be locations for piloting potential investments such as precooling and refrigerated transportation best practices. 7) Regulations and Standards. There are two approaches that should be considered to address the lack of regulatory standards. One option would be mandatory standards established by the government. A second option would be to encourage the private sector to establish their own best practices that could P a g e 15 | Georgia Cold Chain Refresh 2019
serve as the standard. For standards involving produce, there are informal standards system in place: high quality goods are exported, medium to high quality goods move into the local organized retail sector, and mid to low quality are sold in the informal markets (bazaars). Using retailer quality standards to guide farmers and aggregators during grading sorting and packing should be the short- term solution with the end goal of having industry backed government guidelines adopted similar to the USDA grades levels for agriproducts. 8) Data. Georgia should be included in the 2020 Global Cold Storage Capacity Report, a bi-annual report published by the Global Cold Chain Alliance. This reports surveys members and cold storage networks to determine the size of the cold storage industry within a country. The data is analyzed and published, providing a helpful baseline to see where growth is occurring. The report includes an analysis that highlights key findings and trends. WFLO will ensure that the Georgia Agriculture Project receive this survey to ensure that country information is included in the 2020 report. This exercise will be repeated in 2022 and in all subsequent reporting years beyond the life of the project as GCCA maintains contacts in the country. To ensure that this happens, WFLO would request the contact information of those grantees and stakeholders who received project support to enable us to maintain those relationships. Conclusion GCCA’s work in the cold chain in other emerging markets has proven that the development of the cold chain happens incrementally and in response to market demand for better quality, longer lasting products where the end consumer is willing to pay the cost associated to delivering that product. The first key step in that maturation is to understand what products, what varieties and what quality standards that the market is demanding. Local markets tend to be more price sensitive and chose lower quality for a lower price. Other markets, such as Russia, demand a higher quality at a reasonable price. European and other sophisticated markets demand the highest quality and will pay a premium for that quality provided it is consistent from box to box from shipment to shipment. That consistency starts with pre-harvest planting of the Cold Storage Development in Uzbekistan varieties that the market demands, such as seedless grapes as opposed to seeded grapes. It follows with pruning and In less than 10 years, cold storage thinning to achieve size and color quality standards that are infrastructure in Uzbekistan has grown exponentially, revealing its market seen for apples, as an example. Once harvested, the capabilities and agricultural growth. In 2012, implementation of the cold chain is key. Berries will require Uzbekistan was reported to have only on-farm cold chain. Apples and stone frits will require near 258,000 cubic meters of refrigerated farm and less sensitive commodities will need facilities that warehousing capacity. The most recent allow for economies of scale where the commodity itself is so Global Cold Chain Capacity Report in 2016 inexpensive that adding cold chain impacts the price reports that Uzbekistan now has over 3.5 dramatically as in the case of potatoes and cabbage. million cubic meters of capacity. This growth Once the production is matched to demand, it is important to is attributed to several factors. First, the government recognized cold chain consider not only seasonality and harvest months, but the development as a critical component to inventory. Because of the seasonality of fruits, the use of the growing the agricultural sector and offered facilities may only be used 3 or 4 months a year. This is a affordable credit options for cold chain common mistake in emerging markets. developers. Second, with USAID support, In the experience of the GCCA, the development of the cold producers grew large volumes of the varieties chain has been most effective when the private sector leads demanded by the market. Third, exporters investment of viable infrastructure with support of the grasped the entrepreneurial opportunity to government. Governments in India and Uzbekistan, as make the necessary investments in their capacity to build their business. And lastly, examples, have stimulated the growth of the cold chain market linkages created much needed access effectively by providing access to low interest loans, reduced to the international markets, to those willing tariffs of equipment necessary to develop the cold chain as and able to pay for the value added that the well as priority access to land and/or electrical energy in cold chain creates. strategic locations. Another aspect to the sustainable growth of an industry is the support of training for every level in cold P a g e 16 | Georgia Cold Chain Refresh 2019
chain organizations to ensure that best practices are widely distributed, and adoption is encouraged via strong food safety policy enforcement. When a cold chain business is armed with market demand data as well as supply data, cost effective decisions can be made with regards to size and location. These companies provide valuable services to the agribusiness industry; however, the level of trust needed to develop third party service providing, especially in the fruit and veg industry takes years to develop, even in the most sophisticated markets. P a g e 17 | Georgia Cold Chain Refresh 2019
Appendix 1 – Visits & Meetings for Operations “Georgian Products” Ltd, Orkhevi, Tbilisi – Irakli Makharadze Summary The owner literally built this warehouse himself. As you can see from the photos, he has quite a crew sorting and packing his nectarines for export. I was impressed with Irakli’s entrepreneur determination, there is no question this guy will do well. What worked well He built a cooler that can adequately chill and store his fruit enabling him to export his products. His site layout facilitates future growth and adequate space for tractor/trailer staging and loading. Thoughts for improvements The immediate .5-meter perimeter of the facility “rat run” should be a surface that does not grow weeds like concrete or weed freestone. Rodent boxes should be placed around this “rat run”. As Irakli builds his business, facilities for precooling and temperature-controlled docks should be considered. Enclosed is a photo of an aluminum dock plate that, if placed between the truck and the edge of the dock, might add convenience and safety to the loading of the trucks. P a g e 18 | Georgia Cold Chain Refresh 2019
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SE “Natela Turashvili”, Village Chumlaki – Valeri Turashvili Summary The owner built this facility with help from his friend Irakli so the design of these first two facilities is similar. This facility was just finished in time for this year’s harvest. These first two facilities demonstrate how well government support for business can work. What worked well He built a cooler that can adequately chill and store his fruit, enabling him to export his products. His site layout facilitates future growth. Thoughts for improvements There are many small layout/design thoughts that could enhance these types of facilities. The immediate .5-meter perimeter of the facility “rat run” should be a surface that does not grow weeds like concrete or weed free stone. Rodent boxes should be place around this “rat run”. As Valeri builds his business, facilities for precooling and temperature-controlled docks should be considered. Enclosed is a photo of an aluminum dock plate that, if placed between the truck and the edge of the dock, might add convenience and safety to loading of the trucks. “Gold Kakheti” Ltd, Village Chumlaki – Oleg Javakhishvili Summary The operator rents this facility to sort, cool, and ship his fruit. He is hand sorting and packaging with temporary labor. What works Well P a g e 20 | Georgia Cold Chain Refresh 2019
Oleg’s fruit is being cooled, sorted and packaged for export. The warehouse was clean and organized. The dock well was covered, keeping fruit out of the direct sun during open truck loading and unloading. Thoughts for improvements Operational training would help in the areas of organization, sanitation, and layout of the sortation operation. The docks were open yet covered, but the layout into the docks appeared to be inadequate for a 16-meter tractor/trailer to utilize safely. Rat runs, weed control and rodent control would also enhance food safety. “Georgian Fruit Compani” Ltd, Goga Akhaladze, Village Chumlaki Summary This is Georgian Peach Company. They have a new juice puree line that takes fruit that doesn’t make the grade for the various markets and produces a high-value puree. Across the parking lot, they had a modern cold storage warehouse with some precooling fans and a new laser fruit grader system. What worked well This puree line was well designed and most basic food safety procedures were designed into this facility. The fruit grading system eliminated a lot of temporary labor, labor training for the grading procedures, and produced higher quality grading. The cold storage warehouse was clean, racked, computer-controlled, and well laid out. Thoughts for improvements Rat runs, weed control, and rodent control are a few items that would enhance food safety. Enclosing the existing dock/fruit sortation system and adding refrigeration would enhance the shelf life of all the fruit and produce coming through this facility. P a g e 21 | Georgia Cold Chain Refresh 2019
SE “Elguja Gioegadze”, Village Akhasheni Summary This facility is 5-6 years old, the owner takes a lot of pride in his orchards and cold storage facility. What worked well The layout of the facility provides adequate access for straight trucks and it appears to have room for expansion. The cold storage was clean and well maintained. Thoughts for improvements The immediate .5-meter perimeter of the facility “rat run” should be a surface that does not grow weeds like concrete or weed freestone. Rodent boxes should be placed around this “rat run”. Facilities for precooling and temperature-controlled docks should be considered. P a g e 22 | Georgia Cold Chain Refresh 2019
Enclosed is a photo of an aluminum dock plate that, if placed between the truck and the edge of the dock, might add convenience and safety to loading of the trucks. Long term storage of apples and a few other types of fruit in a Controlled Atmosphere space might offer more year-round business and could enable a farmer to have fresh produce in non-harvest seasons, enhancing profitability. The cost to modify a couple of this operator’s rooms into C/A enabled rooms is not too high. “Soma” Ltd, Village Sagarejo – Mamuka Mlkashavidze Summary This new cold storage facility was just completed. What worked well This warehouse was built with a rack refrigeration system which offers more flexibility and efficiency compared to individual condensing unit systems. P a g e 23 | Georgia Cold Chain Refresh 2019
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