Gamification of Security Awareness: Escape Rooms - Presented by Jamie Turner and David Luna of Texas Workforce Commission - Texas.gov
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Gamification of Security Awareness: Escape Rooms Presented by Jamie Turner and David Luna of Texas Workforce Commission
Who we are JAMIE DAVID -AIR FORCE VETERAN -CISSP -CYBERSECURITY ANALYST -CYBERSECURITY ANALYST -YOUTUBE ENTHUSIAST -PUZZLE MASTER JAMIE.TURNER@TWC.STATE.TX.US DAVID.LUNA@TWC.STATE.TX.US
WHY DID WE DO THIS? WHAT’S AN ESCAPE ACCESSIBLY AWARENESS TRAINING ROOM? CONSIDERATIONS THOUGHTS Overview OUR ESCAPE ROOM GOALS FOR OUR GAMIFIED CYBER EMPLOYEE FEEDBACK AGENCY SECURITY AWARENESS
Why do we do this? DRIVERS ED = MANDATORY DEFENSIVE DRIVER TRAINING = PUNISHMENT Active vs Passive Learning BUMPER CARS = FUN
: a game in which participants confined to a room or other enclosed setting (such as What is an a prison cell) are given a set amount of Escape Room? time to find a way to escape (as by discovering hidden clues and solving a series of riddles or puzzles). -Merriam Webster Definition
Things You May Already Know Data breaches are Games are fun. continuing to grow. Users on the frontlines Not enough training. are most vulnerable.
“End users are the problem.” • Instead, they are our first line of defense! “Escape rooms are a waste of time.” Misconceptions • A great way to test what users have learned. • Allows for mixed division team building. “You won’t get a ROI on an escape room.” • Investing a small budget can save you thousands in a potential breach.
• A disgruntled ex-employee has infiltrated TWC. • They have begun collecting data The Scenario from the agency. • Mission: Find the USB with the collected information.
Contents of our Escape Room Kit • Folder that included Scenario and Rules • Hint Cards • Information for puzzles 1,2, and 3 • Laptop • Posters • Decoys • USB's • Pouch with Lock attached • Timer • UV light/Pens
• 30 minutes time slots • 20 minute timer for game Time and Penalties • +1 minute penalty card • +2 minute penalty card
Math: A Fan Favorite
Escape Room 6 Look through REAL email Plug in the For the REAL code correct USB to find out 1 Solve Math 3 Decode Poster 2 mins 9 If you are correct 2 mins + + = 10 Code: + =8 ASDFGHJKLQ Use cipher to 2 mins 7 decode 0 mins the code 2 Use password 8 Use Math 4 get to emails UV Clue: Use Cipher 3 mins Pick the REAL USB Answer to Unlock Pouch Admin FAKE CODE Locked pouch ????? containing password 5 FAKE CODE Look through email to find the one non phishing email 3 mins REAL CODE UV Clue: Fake Clue UV Clue: Use Poster 8mins FAKE CODE
What did we PHISHING DECRYPTION Want to Teach? TEAMWORK
Phishing Example
Goals for our Agency INCREASING EMPLOYEE AWARENESS FOR TRAINING WHILE AVOIDING ENGAGEMENT CYBERSECURITY MONTH NEGATIVE CONSEQUENCES
Increase Employee Engagement Use of teams and leaderboards.
Keep it short; under 30 minutes. Rewards instead of punishments. Make it Minimum of two, max of five users per group. Enjoyable for the Users Keep the excitement level up. Every puzzle does not have to relate to security. Know your intended audience.
Users who “Broke Out”
Users who “Broke Out”
Users requesting more active learning like this. The Wow Users encouraging other Moment employee to participate. Users truly understanding security concepts.
Feedback Received from Agency Employee's
Feedback Received from Agency Employee's
Feedback Received from Agency Employee’s
• We would like to give credit to Linda Ludwig of Grinnell College. Link to her Escape Room is here. • Supplies available at our agency. Resources and • $100 References • Texas Administrative Code §202.24 • All escape room files will be available by contacting Jamie or David.
Please feel free to contact us for escape room files or more information. Questions? jamie.turner@twc.state.tx.us david.luna@twc.state.tx.us
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