From Strength to Strength-Alibaba Group
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August 5, 2017 Alibaba Group: From Strength to Strength— An overview of the business units of the world’s largest e-commerce company Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 1 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Table of Contents Executive Summary ............................................................................................................ 3 Core Commerce.................................................................................................................. 5 Taobao—C2C Retail E-Commerce ....................................................................................................................... 6 Tmall—B2C Retail E-Commerce ........................................................................................................................ 10 Juhuasuan—A Sales and Marketing Platform for Flash Sales ........................................................................... 13 1688.com—China’s Online B2B Wholesale Marketplace ................................................................................. 15 AliExpress—Global B2C Online Marketplace .................................................................................................... 18 Alibaba.com—Global Online Wholesale Marketplace ...................................................................................... 20 Lazada—South-East Asia Based E-Commerce Platform .................................................................................... 22 Digital Media and Entertainment ...................................................................................... 24 Alibaba Pictures—Digital Media and Entertainment ........................................................................................ 25 Xiami—Music-Streaming Platform .................................................................................................................... 28 Alibaba Sports—B2B Sports and E-Sports Platform .......................................................................................... 30 Youku Tudou—Video Content Platform............................................................................................................ 32 UC Web—Mobile Internet Services .................................................................................................................. 34 Innovative Initiatives ........................................................................................................ 36 DingTalk—Enterprise Messaging Platform ....................................................................................................... 37 YunOS—Cloud-Based Operating System........................................................................................................... 40 AutoNavi—Digital Map, Navigation and Location-Based Services .................................................................... 43 Alibaba Health—Online Healthcare Platform ................................................................................................... 46 Others–Local Services and Enabling Functions of Commerce ............................................. 48 Koubei—O2O Local Services ............................................................................................................................. 49 Cainiao Network—Affiliated Logistics ............................................................................................................... 51 Ant Financial—Online Financial Services Provider ............................................................................................ 53 Alipay—Third-Party Online Payment ................................................................................................................ 56 Alibaba Cloud—Provider of Cloud-Computing Services to Businesses and Entrepreneurs .............................. 60 Alimama—Data-Driven Marketing Technology Platform ................................................................................. 62 Appendix ......................................................................................................................... 65 Alibaba’s 25 Operation Units ............................................................................................................................ 66 Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 2 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Executive Summary Alibaba was established in 1999 as a business-to-business (B2B) portal Alibaba is China’s largest e- connecting Chinese manufacturers to overseas buyers, essentially making it commerce company with a easy to do business anywhere. The group has since grown to become the vision to be a truly global largest e-commerce company in the world in terms of gross merchandise company. volume (GMV). For the fiscal year ended March 31, 2017, Alibaba had a GMV of ¥3.8 trillion (US$0.43 trillion) and 454 million annual active buyers on its marketplaces. In this report, we provide an overview of Alibaba’s different business segments, and how they all work together using its platforms and big data technology to enable small enterprises to compete more effectively. Vision—“Born in China, Grow for the World”: Executive Chairman Jack Ma has a long-term vision for the company: he wants Alibaba to become a truly global company, providing solutions to real world problems and using e- commerce to help globalization by making trade more inclusive. The company’s long-term strategic goal is to serve 2 billion consumers—one- third of the world’s total population—and to support the profitable operation of 10 million businesses on its platforms by 2036. By fiscal year 2020, Alibaba expects GMV to more than double to reach US$1 trillion. Alibaba—in it for the long haul: The group’s philosophy is to build long- term strategic value and drive synergies for its global business through organic growth and strategic acquisitions. Technology has been the driving force behind the phenomenal growth of the Alibaba economy, and will continue to drive it going forward. The group continuously incubates new business units, allowing them to gain traction and to generate sustainable cash flow. An overview of Alibaba Group: Since its founding, the group’s operations have been anchored in core commerce, which still accounts for 72% of total revenues in fiscal year 2017. The company has since moved into new areas such as digital entertainment and local services through investments and organic growth. Our discussion is based on the broad categories of core commerce, digital media & entertainment, innovation initiatives, local services and enabling functions of commerce. Source: alibabagroup.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 3 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Core commerce: Core commerce refers to the combination of retail and wholesale commerce business. There have been two notable shifts in Alibaba’s retail commerce platforms: first, from its origins as a marketplace The Alibaba ecosystem to becoming a social commerce platform, allowing consumers to have fun expanded into areas such as exploring; and second, its move from online to offline, providing consumers digital entertainment, innovative with a seamless omnichannel experience. initiatives, local services and Units: Alibaba.com, 1688.com Taobao, Tmall, AliExpress, Lazada, Juhuasuan infrastructure through investments and organic growth. Digital media & entertainment: This segment was established with the aim of making the shopping experience more enjoyable for consumers. Alibaba sees strong synergies between commerce and entertainment. Thus, it has been building its content-generation ecosystem and leveraging its media assets to transform commerce and bring new users and data to the Alibaba ecosystem. The digital media and entertainment segment provides videos, movies, newsfeeds, music, sports, literature and games to consumers. Units: Youku Tudou, UC Web, Alibaba Sports, Alibaba Pictures, Xiami Innovative initiatives: This segment includes service offerings that aim to expand Alibaba’s ecosystem and foster a sense of community. Units: YunOS, AutoNavi, DingTalk, Alibaba Health Others—local services and enabling functions of commerce: This segment comprises the key infrastructure of Alibaba’s ecosystem. Technologies such as cloud computing, payments, logistics and local services which penetrate every facet of consumers’ daily lives. Source: alibabagroup.com Units: Koubei, Cainiao Network, Alipay, Ant Financial, Alibaba Cloud, Alimama Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 4 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Core Commerc e Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 5 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Taobao—C2C Retail E-Commerce Taobao is China’s largest consumer-to-consumer (C2C) online marketplace operated by Alibaba. Source: world.taobao.com Business Overview Taobao is China’s largest consumer-to-consumer (C2C) online marketplace. Sellers post items on virtual shops for buyers to browse and purchase using third-party payment provider Alipay. Buyers can search and compare products, and communicate with sellers on the Taobao website or mobile app. Revenue model: Taobao does not charge a sales commission, but derives revenue from its value-added services (such as storefront design, marketing and promotional activities). Strategy and Value Proposition Taobao is China’s largest C2C sales channel and strives to be a lifestyle destination for consumers. Ease of setting up stores: A simple registration process and minimal initial costs make it easy for small businesses and individual merchants to set up stores and start selling on Taobao. Taobao leverages Alibaba’s Infrastructure: Transaction on Taobo are facilitated by Alipay’s payment ecosystem, enabling merchants infrastructure and Cainiao Network’s logistics and fulfillment capabilities. to sell through social commerce with technologies such as AI. Consumer protection against counterfeits: Consistent with Alibaba’s long- term strategy to rid its platforms of counterfeits, Taobao leverages big data technology to detect counterfeit products. Alibaba has joined forces with Chinese law enforcement authorities to arrest and sue Taobao users selling counterfeits. The escrow function of Alipay lets consumers decide to pay for items only if they are satisfied with the products. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 6 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 AI and the big data-driven user experience: Taobao empowers merchants with artificial intelligence (AI) and big data technology. Big data applications include the following: Intelligent Merchant Mechanism, Intelligent Recommendation, Intelligent Personal Assistant and Intelligent Marketing. Dianxiaomi is an AI customer service chatbot designed to help sellers automate their customer service and deal with customer requests. Source: dianxiaomi.com Retail-tainment, community and content: Taobao leverages Alibaba’s ecosystem, enabling merchants to sell through social commerce. Some examples of social commerce opportunities for Taobao sellers include: Taobao Guang (a platform for female users to share photos and fashion advice); Taobao Live (a platform for merchants to promote their products through live broadcasting); and group buying with Ai Taobao and Yitao, among others. Alibaba’s video portal, Youku, and its own instant-messaging app AliWangWang, help Taobao sellers increase conversion. Taobao has a penetration rate of over 95% in China’s C2C online retail market. Source: alimarket.taobao.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 7 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Empower innovation: Taobao is in itself an ecosystem for innovative and entrepreneurial merchants. The Taobao Maker Festival is an event that showcases innovative products and connects entrepreneurs and consumers. Long-tail effect: Taobao boasts the widest product breadth and depth among all Chinese C2C marketplaces. Key Metrics GMV transacted on Taobao Marketplace in the fiscal year ended March 31, 2017 was ¥2,202 billion, a year-over-year increase of 17%, accounting for 58% of total GMV transacted on all Alibaba’s China retail marketplaces. Together with Tmall and Juhuasuan, Alibaba’s annual active buyers reached 454 million in the fiscal year ended March 31, 2017. Peers Taobao has a penetration rate of over 95% in China’s C2C online retail market, according to a report by JP Morgan. EachNet and Ymatou, two competitors, are less popular and both more focused on selling foreign products. EachNet, introduced in 2003, is a market leader in online auctions in China. Source: eachnet.com Ymatou, established in 2009, is a cross-border e-commerce platform for B2C and C2C products. We expect Taobao to continue its shift to a lifestyle destination platform. Source: ymatou.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 8 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Outlook Taobao as a lifestyle destination: We expect Taobao to continue its shift from a traditional online transactions platform to a lifestyle destination platform consisting of consumer media and a community. China’s C2C e- commerce market has been shrinking as consumers turn to B2C platforms for high-quality products. We expect Taobao to remain a central community where Chinese consumers can engage and transact. Figure 1. The Changing Composition of China’s Online Retail Market 100% 90% 80% 48% 45% 52% 70% 58% 64% 74% 60% 81% 91% C2C 50% 40% B2C 30% 53% 55% 48% 20% 42% 36% 26% 10% 19% 9% 0% 2009 2010 2011 2012 2013 2014 2015 2016 Source: Analysys Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 9 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Tmall—B2C Retail E-Commerce Tmall is China’s largest business- to-consumer (B2C) platform and also has Tmall Global, a cross- border e-commerce platform. Source: tmall.com Business Overview Tmall is China’s largest business-to-consumer (B2C) platform connecting global brands and retailers with Chinese consumers. Tmall offers a platform for brands to sell, build their brand image and enhance the consumer experience. It was established in 2010 and now has over 10,000 brands on its platform. Revenue model: Tmall charges merchants an annual service fee. As well, for each transaction, it charges a commission fee based on the category of product sold. Strategy and Value Proposition Help brands understand Chinese consumers: Tmall’s tech-enabled tools help brands understand and effectively tap China’s fast-growing and increasingly diverse consumer base. Between 2016 and 2021, China’s consumption is forecast to increase by US$1.8 trillion to reach US$6.1 trillion, according to BCG. Consumer engagement through innovative technologies: Alibaba helps brands engage with consumers through technologies such as big data, augmented reality (AR) and virtual reality (VR). During its annual Singles’ Day shopping festival in 2016, Tmall livestreamed a gala event and introduced the VR Buy+ channel to increase consumers’ connection with brands. Merchants on Tmall can use the platform’s big data to present targeted product recommendations and advertising to consumers. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 10 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Superior brand experience through effective marketing: Tmall lets brands connect directly with consumers by leveraging Alibaba’s media assets. The B2C platform hosts year-round consumer festivals, such as Singles’ Day, Tmall helps brands engage with Double 12 and Tmall Super Brand Day. GMV on Singles’ Day reached ¥120 consumers through technologies billion in 2016. such as big data, augmented Emphasis on quality: Tmall is well positioned to benefit from China’s reality (AR) and virtual reality consumption upgrade and increasing demand for trusted and high-quality (VR). goods. Retailers must go through a vetting process to open a store on the platform and Tmall has zero tolerance for counterfeits. Tmall provides clearly defined policies for order shipment and returns handling. The go-to channel for cross-border e-commerce: Tmall Global, Tmall’s cross-border retail platform, houses the flagship stores of international brands, enabling them to sell to Chinese consumers, regardless of whether they have a physical presence in the country. Key Metrics Some 75% of consumer brands on the Forbes Top 100 most valuable brands list have a presence on Tmall, as of March 2017. Approximately 200 million viewers tuned into Tmall’s Singles’ Day in 2016, almost double the 110 million viewers who watched the Super Bowl. Peers As an integrated B2C marketplace, Tmall had close to a 58% share of China’s B2C online retail market in 2016, followed by 26% for JD.com. In cross-border e-commerce, Tmall Global competes primarily with JD Worldwide and Amazon.cn. Source: amazon.cn Tmall competes with various e-tailers across different verticals. For example, it competes with VIPShop for discount luxury, Suning and Gome for electrical appliances and Dangdang for books. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 11 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Figure 2. China B2C E-Commerce Market Share, 2016 Tmall will play a pivotal role in spearheading Alibaba’s New 10% Retail initiatives by integrating 3% online and physical retail 4% Tmall 57.5% through data technology. JD.com 26.2% VIPShop 3.6% 26% 58% Suning 2.5% Others 10.2% Source: Analysys Outlook A pivotal role in spearheading Alibaba’s New Retail: Tmall will lead the implementation of Alibaba’s New Retail initiative by integrating online and physical retail through data technology. We expect New Retail to be another growth driver for both Tmall and China e-commerce going forward. Globalization: Alibaba is spearheading the effort to make global trade more inclusive and to remove barriers and enable small- and medium-sized enterprises (SME) to sell globally. Figure 3. China B2C E-Commerce Market Size and Year-over-Year Growth, 2009–2016 3,000 400% B2C Market Size (RMB billion) 2,738 367% 350% 2,500 Year-over-Year Growth 300% 2,014 2,000 250% 1,500 1,370 200% 171% 150% 1,000 117% 828 108% 100% 464 79% 500 65% 224 47% 50% 103 36% 22 - 0% 2009 2010 2011 2012 2013 2014 2015 2016 Source: Analysys Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 12 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Juhuasuan—A Sales and Marketing Platform for Flash Sales Juhuasuan uses flash sales and promotions to help brands acquire new customers and raise awareness. Source: ju.tmall.com Business Overview Juhuasuan is a leading daily deals marketplace within Alibaba that serves as an alternative avenue for Taobao and Tmall merchants to market their products. Juhuasuan uses flash sales and promotions to acquire new customers and raise brand awareness. It was established in 2010 and was integrated with Tmall at the end of 2016, yet operates under its own trade name. Revenue model: Juhuasuan charges brands a one-time fee and commission for product listing, typically 1%–5% of the transaction value. Each product is displayed and sold for two days. Juhuasuan also charges brands for advertising services such as placing ads on its homepage. Strategy and Value Proposition A marketing platform that helps merchants achieve better results: Through promotional campaigns, Juhuasuan helps merchants build brand awareness, launch new products and reach new customers through promotions. Juhuasuan fits well with Chinese consumers’ preference for group buying, and has performed well during shopping festivals such as Chinese New Year, Singles’ Day and Double 12. Competitive pricing and quality service: Juhuasuan is selective about the products it onboards, and provides customer service and delivery for users. It selects products based on their historical sales and service records. The merchant needs to guarantee a product’s pricing is the lowest for 30 days before and after the promotion. About 70% of the products offered on Juhuasuan are new or popular products. Customer-centric products and service offerings as a competitive Advantage: Juhuasuan offers a wider range of customized products and services compared with Tmall and Taobao. In the past, it has offered unique offerings such as discounted insurance, a football lottery and luxury cruises. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 13 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Share consumer analytics data with merchants: Juhuasuan shares comprehensive consumer analytics with its merchants, which is valuable for Going forward, Juhuasuan will retailers who are building their franchise and developing products for give priority to overseas brands that are new to the Chinese Chinese consumers. market to help them enter and launch new products in the Metrics China market. Juhuasuan has 30 million unique visitors daily. Some 900 products and 50 brands are displayed on the site each day, as of March 2016. The composition of Juhuasuan’s GMV in 2016 was: fashion and apparel (32.8%), electronics (21.9%), groceries (18.6%), branded items (11.6%) and others (15.1%). Source: jusp.tmall.com Outlook Strategic importance of marketing in the New Retail era: Juhuasuan is expected to play a significant role in helping merchants to transition to e- commerce. It was integrated with Tmall in an internal reorganization in December 2016, which will make selling and marketing on Tmall seamless— brands will launch new products through Tmall and launch marketing campaigns through Juhuasuan. Further expand into cross-border e-commerce: Juhuasuan’s priority is to be the most effective channel for international brands to enter and launch new products on the Chinese market. Juhuasuan will give priority to overseas brands that are new to the Chinese market. With the inclusion of overseas brands, it will help to expand the breadth and depth of its product offerings. Peers Juhuasuan’s peer group consists of C2B social commerce platforms such as Pingduoduo, Juanpi and Jumei. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 14 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 1688.com—China’s Online B2B Wholesale Marketplace Source: 1688.com Business Overview 1688.com is an integrated B2B platform that connects local buyers and sellers for trade of general merchandise, raw materials, and industrial and 1688.com is an integrated B2B chemical products, among others. Launched in 1999, it is a pioneer in platform that connects local China’s wholesale B2B market. buyers and sellers for trade of various merchandise and raw Revenue model: 1688.com charges an annual membership fee as well as materials. fees for value-added services (such as promotional and advertising fees, and order matching fees). Source: cxt.1688.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 15 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Strategy and Value Proposition Effective online sourcing channel for merchants: 1688.com serves the upstream value chain, which includes retailers and merchants on Taobao. 1688.com is China’s largest B2B The key characteristics of 1688.com are attractive prices and higher source platform, given its first- mover advantage. transaction volume. It is common for buyers to buy the same product at a fraction of the price when purchasing in bulk from 1688.com. Value-added membership services for suppliers: 1688.com provides membership services such as exhibition spots at conferences, advertising, data analytics and other functions through China TrustPass. It also provides advertising services such as pay-for-performance (P4P) marketing and keywords auctions. Source: cxt.1688.com Community: 1688.com provides an online community for merchants and suppliers to share advice and field queries. It is China’s largest B2B sourcing platform, given its first-mover advantage. Metrics 1688.com had over 961,000 paying members as of March 31, 2017, and 230 million suppliers, as of March 31, 2016. Approximately 60% of its orders are from businesses outside Alibaba’s e- commerce platforms such as Taobao and Juhuasuan. Peers Peers of 1688.com’s B2B e-commerce platform include HC360, makepolo, Global Sources and DHGate. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 16 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Source: hc360.com Outlook Continued digitalization: 1688.com will continue to drive more value Alibaba accounts for 48% of creation for SMEs through digitalization. 1688.com aims to become China’s China’s B2B e-commerce most-efficient SME trading platform within three years, and China’s No.1 market. SME trade data-sharing platform within five years. Figure 4. China’s B2B E-Commerce Market, 2016 Alibaba 36% Global Resource 48% JQW DHGate Others 5% 5% 6% Source: iResearch Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 17 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 AliExpress—Global B2C Online Marketplace Source: aliexpress.com Business Overview AliExpress is an international B2C marketplace for overseas consumers to buy directly from manufacturers and distributors in China. It was launched AliExpress is an international in 2010 and is the third-largest English online shopping website globally, B2C marketplace for overseas covering over 200 countries and operating in 16 local languages. consumers to buy directly from manufacturers in China. Revenue model: Registration is free. AliExpress charges merchants an annual fee and a 5% commission for each transaction. Strategy and Value Proposition Expedited delivery supported by a data intelligent network: Orders placed on AliExpress are delivered by Cainiao’s cross-border fulfilment and delivery network. Cainiao’s open data technology platform is supported by automation, smart devices and AI, and has led to increased efficiency. For example, delivery time in Russia saw a 20% improvement in fiscal year 2017. Tech-enabled tools for effective selling: AliExpress has a suite of apps for payment, translation and communication to help Chinese merchants interact with overseas customers more effectively. Retail with entertainment: AliExpress has integrated entertainment elements into the platform to enhance consumers’ shopping experience and their interaction with brands. Consumers can tune into AliExpress LIVE to interact with cewebrities and brands who livestream their content. Livestreaming is also used during shopping festivals for brands to engage with consumers. Key Metrics AliExpress had more than 100 million overseas buyers from 220 countries and regions, as of April 2017. On Singles’ Day 2016, AliExpress handled 35.8 million orders, a year-over- year increase of 68%, covering 230 countries and regions. The top-five markets by transaction value for AliExpress are: Russia, the US, Spain, Brazil, France and the UK. AliExpress is one of the most popular cross- border e-commerce marketplaces in Russia. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 18 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 The top-five product categories by transaction value are: fashion and accessories, phones, cosmetics and health, computers, jewelry and watches. Peers Peers include Amazon and eBay. AliExpress will play a primary role in supporting the group’s Amazon is the largest online retail marketplace in the US by total sales. It overseas expansion efforts. has sellers from more than 130 countries and customers in 185 countries. Source: amazon.com eBay is an online C2C and B2C platform that operates in approximately 30 countries. Source: ebay.com Outlook Strengthen brand building and globalization efforts: The future strategy of AliExpress is to serve more customers globally to align itself with the mission of Alibaba. AliExpress aims to further support Chinese merchants’ expansion efforts overseas in areas including marketing, brand-building, logistics, financial and value-added services. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 19 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Alibaba.com—Global Online Wholesale Marketplace Source: alibaba.com Business Overview Alibaba.com is China’s largest global online wholesale marketplace and is the international version of 1688.com. Alibaba.com, which is in English, Alibaba.com is China’s largest serves buyers from over 200 countries by connecting them with suppliers in global online wholesale marketplace and helps domestic China. Combined, 1688.com and Alibaba.com are the biggest domestic and suppliers enter the international international B2B wholesale marketplaces globally. market. Revenue model: Alibaba.com does not charge a commission. It generates revenue from membership fees, marketing services and value-added services. Strategy and Value Proposition An effective channel for domestic suppliers to export to the rest of the world: Alibaba.com helps domestic suppliers enter the international market through product listings, promotional campaigns and order matching. Digitizing global trade: Through solutions and partnerships, One Touch, an affiliated import and export service, provides import/export business solutions such as custom clearance, value-added tax (VAT) refunds and other value-added services. Alibaba.com has partnerships with domestic third-party logistics providers and international players such as UPS, Fedex, Maersk, DHL and Kuehne + Nagel to boost cross-border logistics operations. Source: home.kuehne-nagel.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 20 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Quality assurance for global buyers: Alibaba.com launched the Trade Assurance Program in order to create trust and attract overseas buyers. Alibaba.com provides value- Buyers are eligible for refunds related to quality issues. Alibaba OneTouch added services such as quality vets suppliers that wish to participate. assurance for global buyers, trade financing to small Financing support enabled by data technology: “e-Credit Line” provides businesses buying on its trade financing to small businesses buying and selling on Alibaba.com. The platform. credit financing decision is powered by an automated credit scoring system that is able to grant full approval within 24 hours. Peers Alibaba.com is the largest B2B marketplace globally in terms of GMV. It has 18 million buyers, followed by ThomasNet in the US (1.8 million buyers), TradeIndia in India (1.6 million buyers) and EC21 in South Korea (1 million buyers). Source: thomasnet.com Metrics As of March 31, 2017, Alibaba.com has over 141,000 paying members. Outlook Globalization: Alibaba.com will play a pivotal role in supporting the Electronic World Trade Platform (eWTP) initiative promulgated by Chairman Jack Ma. The vision of eWTP is to lower trade barriers for SMEs and make global trade frictionless. Source: alibabagroup.com Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 21 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Lazada—South-East Asia Based E-Commerce Platform Source: lazada.com.my Business Overview Lazada is an e-commerce Lazada is an e-commerce platform focused on South-East Asia, with platform focused on South-East operations in Singapore, Indonesia, Malaysia, the Philippines, Thailand and Asia that is currently 83% owned Vietnam. It operates a marketplace model that allows third-party retailers by Alibaba. to sell their products on the Lazada platform (since 2013) and also sells inventory directly to customers from its own warehouses. Lazada was launched by Rocket Internet in 2012 and is currently 83% owned by Alibaba. Revenue model: Lazada derives revenues primarily from commissions. It charges a 2% payment fee and a commission on products sold on its marketplace that ranges from 0.5% to 12%. Other revenue streams include advertising. Strategy and Value Proposition An e-commerce leader in South-East Asia: Lazada gives Alibaba exposure to the rapidly-growing South-East Asia e-commerce market, without having to build a site from the ground up. Online shopping accounts for less than 5% of the region’s retail sales currently, and this share is expected to increase. B2C online retail sales are estimated to increase at a compound annual growth rate of 17.1% to US$25 billion in 2020 from US$11 billion in 2015, according to Frost and Sullivan. Synergies between Lazada and Alibaba’s ecosystem: The cooperation between Alibaba and Lazada has been mutually beneficial, helping both players to tap into an expanded customer base, broadening their product range and capabilities. Lazada has onboarded Tmall brands to its marketplace and enabled its merchants to sell through Taobao, increasing the choice of both consumers and merchants. Lazada’s logistics capabilities are strengthened, as it can now tap into Cainiao Network for logistics services. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 22 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Key Metrics Lazada’s GMV for the Double 12 shopping festival in 2016 was US$40.5 million. Lazada is the largest in South- East Asia’s fragmented e- commerce market. Peers Lazada is the dominant e-commerce player in South-East Asia. Other local players include Tokopedia, an Indonesian online C2C marketplace launched in 2009, and Shopee, a Tencent-backed platform based in Singapore. Other global marketplaces are also interested in entering the market. JD.com announced plans to expand to Thailand before the end of 2017. Amazon has also been reported to be planning to enter South-East Asia. Source: tokopedia.com Source: shopee.sg Outlook Global expansion strategy: Alibaba’s strategy is to transform Lazada into a global marketplace from a South-East Asia marketplace. Lazada is also focusing on adding smaller merchants to its online marketplace. This is part of Alibaba’s long-term vision to reach GMV of US$1 trillion by 2020 and to increase its revenue contribution from outside of China to 50% Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 23 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Digital Media and Entertain ment Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 24 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Alibaba Pictures—Digital Media and Entertainment Source: alibabapictures.com Business Overview Alibaba Pictures (Ali Pictures) is the movie production and distribution arm Ali Pictures is the movie of Alibaba. It produces, invests in and distributes movies and TV programs, production and distribution arm and operates an online ticketing platform in China. Invested in by Alibaba in that is majority owned by 2014, Ali Pictures is majority owned by Alibaba Group and trades on the Alibaba and trades as 1060 HK. Hong Kong Stock Exchange under the ticker 1060 HK. The four main areas of operation are: 1) movie studio, content creation and production; 2) Internet-based marketing and distribution; 3) entertainment e-commerce; and 4) international. Revenue model: Ali Pictures generates revenue from commissions and service fees charged on marketing and ticketing for third-party films (75% of its revenue in 2016), box office income from its proprietary film productions (23% of revenue) and others (2% of revenue). Strategy and Value Proposition Full coverage of the film industry value chain: The operations of Ali Pictures span the entire film industry value chain, from financing and production of films to marketing, distribution and ticketing. Platform-oriented approach: Ali Pictures aims to create an integrated O2O platform for the entertainment industry by connecting the offline cinema circuit and online distribution. Ali Pictures has a strategic cooperation agreement with Alibaba for three years to pool resources to co-develop content. The cooperation lets it leverage the assets of the Alibaba ecosystem: • Alibaba will grant exclusive rights of work from Alibaba Literature, Alibaba Gaming and Youku to Ali Pictures. • Alibaba’s media assets such as the video streaming site Youku Tudou, OTT (subscription content business) Tmall Box Office and Taobao online ticketing Tao Piaopiao can help make content distribution more effective. • Alipay can make payment for content more streamlined. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 25 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 International presence: Ali Pictures aims to produce content for a global audience. It invested in Amblin Partners to co-produce and distribute movies, and has partnerships with Hollywood studios such as Paramount Pictures and Skydance Media. Ali Pictures is also committed to developing its business in India and has been connected to several investments there. Digital marketing and data analytics: Consumer data and insights generated from the Alibaba ecosystem will support targeted marketing Ali Pictures aims to produce efforts for Ali Pictures. Furthermore, Alibaba also invested in film data content for a global audience, analytics and content distribution platforms to increase user engagement having invested and partnered and market share. with overseas studios. Focus on IP and made-for-Internet content: Ali Pictures will focus on Internet dramas as the key growth area, given the rapid growth of online video streaming, which will become an important channel for content distribution. It has been investing in a platform to provide online movie content creators with open IPs and resources. Ali Pictures also operates Yulebao, a C2B film production platform, to provide resources for financing, licensing and marketing. Source: taobao.com Key Metrics Ali Pictures’ online ticket platform Tao Piaopiao had over 25 million MAU, as of June 2016, and the daily maximum number of tickets sold reached 3 million. Source: dianying.taobao.com Its software solution YKSE has over 1,000 theatre clients, among which, 60% have annual box office revenues of over ¥10 million. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 26 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Peers Ali Pictures’ peers include China’s largest film companies, such as AMC Entertainment, Huayi Brothers, Tencent Pictures and cinema operator Wanda Cinema Line. Ali Pictures has been expanding its film ecosystem through acquisitions which we believe will meaningfully increase its competitiveness. Source: huayibrothersent.com Outlook Strive for sustainable profitability: Ali Pictures will seek a sustainable profit model and high-quality productions to drive further growth. China’s box office revenue in 2016 was ¥46 billion, the second-largest movie market after the US, and is estimated to reach ¥86 billion in 2018, according to iResearch. However, Chinese box office growth has been decelerating following the jump in box-office revenues in 2014 and 2015, which was attributable to lower-priced tickets on online platforms. Invest for growth: Ali Pictures has been expanding its film ecosystem through acquisitions in film and TV production, distribution and ticketing, which we believe will increase its competitiveness. The company has an investment fund aimed at building assets across the film-production chain. Recent investments include the Dadi cinema chain to strengthen distribution; producer and distributor Bona Film Group; film financing group Hehe Film; Amblin Partners; and digital marketing platform Damai. Film co-productions with overseas studios: Ali Pictures is expected to lead co-production with Hollywood and investments in foreign films, following its strategic partnership on co-production with Steven Spielberg’s Amblin Partners. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 27 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Xiami—Music-Streaming Platform Source: xiami.com Business Overview Xiami is a music-streaming Xiami is a music-streaming platform under Alibaba’s music division. It was platform owned by Alibaba. founded in 2006, acquired by Alibaba in 2013 and integrated with Tiantian to form the Alibaba Music Division in 2015. Revenue model: Xiami earns fees from advertising and paid subscriptions for its music-streaming services, similar to Spotify. Strategy and Value Proposition Global strategic partnerships: Xiami, part of Alibaba’s music division, has international and domestic licensing partners, including Universal, BMG and K-Pop record label SM Entertainment. Use of technology to foster community: The Xiami platform provides support to independent Chinese musicians and helps them get discovered. Platform approach: Xiami is able to leverage Alibaba’s assets, which cover marketing and advertising, payments, e-commerce, etc. Peers Peers are major music-streaming platforms in China, which include NetEase Cloud Music, QQ Music, Sogou Music, Kugou Music, Kuwo Music, Baidu Music, Yinyue Tai, etc. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 28 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Source: mp3.sogou.com Metrics Xiami Music has over 14 million Xiami Music has over 14 million MAU, as of September 2016, according to MAU. QuestMobile. The Xiami Music mobile app has been installed on 9 million devices, as of December 2016. Outlook Structural growth story: China’s music-streaming industry is forecast to grow rapidly through to 2020, according to Analysys. The structural growth trend is primarily driven by consumers’ increasing willingness to pay for high-quality audio content, rising income levels and widespread access to cloud storage and 4G/5G networks. Policy support: Xiami will continue to benefit from the Chinese government’s cultural development strategy to support multimedia content. License infringement remains a risk for music-streaming platforms in China. Xiami’s services were suspended briefly in 2015, as it was embroiled in music copyright disputes with regulators. Xiami has proactively mitigated the risk by obtaining legal rights for music catalogs. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 29 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Alibaba Sports—B2B Sports and E-Sports Platform Source: alisports.com Business Overview Established in 2015, Alibaba Sports (Alisports) develops and operates sports Alisports develops and operates IP, sporting events, e-sports contests, sporting venues, sports merchandise sports IP, sporting events, e- and acquisitions of selected media rights. sports contests, sporting venues, sports merchandise and Revenue model: Alisports is currently focused on scaling up and expanding acquisitions of selected media the reach of its infrastructure. Based on its business nature and vision, we rights. expect it to derive revenue in the future from commissions from Alisports’ online platform and advertising income from sporting events. Strategy and Value Proposition Digitalize and create a platform for China’s sports economy: Alisports’ vision is to digitalize the traditional sports industry by leveraging Alibaba’s digital assets and user data. Alisports will integrate the group’s assets in e- commerce, media, marketing, video, entertainment, cloud computing and AI, with event management, IP, business development, ticketing, etc., of the traditional sporting industry. Develop IP for foreign and homegrown sporting content: Alisports develops and acquires Chinese and international sports IP, which we view as a key competitive strength. Alibaba purchased exclusive broadcasting rights, after the end of national sports channel CCTV5’s rights to sports event transmission and broadcasts in 2014. Strategic partnerships for major sports tournaments: Alisports has partnerships with major international sports associations—including the International Boxing Association (AIBA), World Rugby, IeSF (International e- Sports Federation)—to promote and host events in China, as well as broadcasting rights for the FIFA World Cup, NFL Games, Olympic Games and LPGA. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 30 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Peers Peers include Wanda Sports and Tencent Sports. Wanda Sports is one of the E-sports will be a main growth driver for Alisports. world’s largest sports companies following a series of acquisitions. Source: sports.qq.com Metrics Alisports streamed the 2016 Rio Olympics via Youku, Alibaba’s video streaming portal, under a licensing agreement with Chinese state-owned CCTV. As many as 380 million viewers streamed the Olympic Games through Alisports. Outlook Beneficiary of policy support: China’s State Council set a target that, by 2025, the sports industry will have an output value of ¥5 trillion. Alisports aims to both provide an online platform for the traditional sports industry and to digitalize and upgrade the industry. E-sports as a major growth driver: Alisports launched the World Electronic Sports Games (WESG) in March 2016 to facilitate development of e-sports IP. Alisports aims to expand its offline eStadium (venues for e-sports tournaments) network to 10,000 in the medium term. Source: 2017.wesg.com Sports community platform: Alisports aims to create an online platform that integrates people, associations, events and sponsors. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 31 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Youku Tudou—Video Content Platform Source: c.youku.com Business Overview Youku Toudu is China’s leading Youku Tudou is the leading operator of video-streaming services in China. video-streaming services and is The platform enables users to search, view and share video content across part of Alibaba’s Digital Media & multiple devices. It was formed from the merger of Youku and Tudou in Entertainment division. 2012, and was subsequently acquired by Alibaba in 2015. The Youku Business Division is part of Alibaba’s Digital Media & Entertainment arm. Revenue model: Youku Tudou derives a substantial part of its revenues from online advertising and paid subscriptions. Youku Tudou also works with Alibaba’s other assets for content generation and traffic acquisition. Strategy and Value Proposition Gathers user analytics for better targeting: Viewers’ data on Youku is integrated into Alibaba’s e-commerce platform and helps create precise customer profiles for targeted advertising. Content creation and partnerships: Youku Tudou has digital content partnerships with DreamWorks, Universal Pictures, Sony Pictures, Paramount Pictures and Lionsgate to stream their movies through Tmall Box Office. A cornerstone to Alibaba’s e-commerce media ecosystem: Brands can leverage Youku Tudou for branding and marketing, and to interact with customers. Youku Tudou has created “webisodes” on Taobao to use storytelling to boost sales on Taobao and to combine video advertising and shopping. Metrics Youku Tudou has 30 million paying viewers, as of December 2016. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 32 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 Peers Youku Tudou’s peers are China’s leading online video platforms such as iQiYi, Sohu, Mango TV and Tencent Video. Source: iqiyi.com Outlook Platform strategy: Youku Tudou will play a key role in Alibaba’s strategy of Alibaba’s goal is to reach 2 building an “e-commerce media ecosystem”, which aims to connect e- billion consumers with its commerce platforms with media and let brands reach consumers through services by 2036, by continuing digital channels. Youku Tudou will become the “lifestyle channel” for to expand beyond e-commerce Alibaba’s e-commerce platforms, together with Sina Weibo and mobile into entertainment, media and browser provider UCWeb. sports. Content generation: Youku Tudou will distribute and generate content to help make Alibaba a leading digital content provider in China. Alibaba’s goal is to reach 2 billion consumers with its services by 2036, by continuing to expand beyond e-commerce into entertainment, media and sports. Alibaba is a sponsor of the Olympic Games through to 2028, and the games are expected to be streamed on Youku Tudou. Youku Tudou has existing partnerships on content generation which it can leverage. Online distribution channel for Alibaba’s media and entertainment: Youku Tudou is a key distribution channel for Alibaba’s media and entertainment unit. China’s online paid video market was valued at ¥9.6 billion in 2016, an increase of 90.8% year over year. According to a survey in 2016, 82% of Chinese prefer to watch new films on online video platforms, more than the 66% who prefer to go to cinemas. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 33 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 UC Web—Mobile Internet Services Source: uc.cn Business Overview UC Web operates UC Browser, one of the most popular mobile browsers UC Web, which operates UC globally. Similar to Google Chrome and Apple Safari, UC Web has both Browser, was acquired by mobile and PC versions. UC Web was founded in 2004, and acquired by Alibaba in 2014. Alibaba in 2014, as part of the “cloud + terminal” business strategy. UC Browser has transformed into a leading content distribution platform from its origins as a mobile browser. Its portfolio includes UC Browser (mobile browsing service), UC News (content distributor), 9Apps (Android app store) and UC Union (mobile traffic and monetization platform). Revenue model: The primary revenue sources are from advertisements and partnerships with network operators to track analytics. Strategy and Value Proposition Localization strategy: UC Web has a localization strategy. It has a large user base in China, and controls more than half of the Indian and Indonesian markets. The browser supports 12 languages in order to serve its growing international user base. 9Apps, its mobile app distribution platform, was set up in 2013 and allows Android users globally to download apps. Ecosystem partnerships: UC Web has partnerships with and provides distribution channels for companies such as Vodafone. It takes advantage of its own server networks to deliver targeted advertising and content to users. Pairing content distribution with sophisticated data analytics: UC Web is evolving into a more intelligent platform that integrates user data analytics and multimedia content. It analyzes users’ location, age group, gender and interests to provide targeted content. Content creation and a connector to the Alibaba media ecosystem: UC Browser connects users to the Alibaba media ecosystem of e-commerce, music and video streaming, and social networks. UC Web has content partnerships with online media portals such as Sina to extend its reach to more consumers. Media portals and publishers can create “content stores” Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 34 Copyright © 2017 The Fung Group. All rights reserved.
August 5, 2017 on UC Browser to house their content. UC operates We-Media, an open platform which allows international users to publish and post content. UC also established the ¥1 billion W+ fund to reward contributors in China. Key Metrics UC Browser has over 252 million MAUs globally, as of September 2016 according to Quest Mobile. It is the largest mobile browser in India, with a 57% market share and over 100 million MAUs in 2016. 83% of its users are below the age of 35, and over 60% live in top-tier cities. Peers UC Browser’s domestic peers (mobile) include QQ browser, Baidu, 360 and Sogou. UC Web is focused on overseas expansion with investment in India and Indonesia. Source: mb.qq.com Globally, UC Browser (desktop) is ranked third with an 8% market share, behind Chrome (52%) and Safari (15%), according to Stat Counter. Outlook Further ramp up digital content generation: UC Web will be stepping up its content-generation efforts by partnering with more media outlets, in addition to paying users who contribute content. With the use of big data and AI, UC Web will help improve distribution of targeted content. Overseas expansion strategy: UC Web aims to make UC We-Media the go- to platform for content consumption and creation in India and Indonesia. UC Web has set up an investment fund of Rs200 crore (over US$30 million) to strengthen user-generated content (UGC) in India and Indonesia, and news distribution through UC News. In 2017, it plans to add more than 30,000 self-publishers and bloggers to its platform, and pursue more tie-ups with Indian entertainment channels and movie makers for exclusive content releases. Further investments in technology and platforms: UC Web is looking at investments in upstream and downstream areas in content generation and distribution in India, including those engaged in local-language content. Deborah Weinswig, Managing Director, FGRT deborahweinswig@fung1937.com US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 35 Copyright © 2017 The Fung Group. All rights reserved.
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