Frequently Asked Questions - for Bulavita Distributors
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Frequently Asked Questions for Bulavita Distributors
1. Why are Bulavita Ambassadors After many years and many successes in Network Marketing, Bulavita Co-Founder Todd Smith, joining Juuva? and Bulavita President, Bill Andreoli, decided that the Bulavita family and the collective mission to take Muscadine to the WORLD could greatly benefit by joining a well-established company with solid infrastructure, a universally appealing compensation system, and a rapidly growing international presence. Not only will this bring refinement to your product offering, it will enhance your compensation potential and give you increased market presence in the US and bring immediate expansion into Canada, the Philippines, Taiwan, Vietnam, and Mexico – with sights set squarely on the emerging marketplace in China. 2. Why Juuva? Juuva was founded eight years ago by Industry Icon Grant Pace and Asia’s premier Direct Sales Pioneer, Frankie Kiow. Their resumés collectively span nearly six decades of industry experience, and they are accustomed to leading multi-million and multi-billion-dollar compa- nies, here in the US and abroad. Grant and Frankie are staunch Customer and Distributor-first businessmen and embody the 15 cornerstone principles upon which the company was founded and continues to run. These key values focus on integrity, loyalty, and an actual level playing field for all distributors that choose to affiliate with Juuva. If that’s not enough, 30% of company ownership is reserved for those distributors that share these values and contrib- ute to this surprisingly unique company’s market value. As powerful as this is, it’s only a tiny glimpse of the team that now serves you. 3. Why is Juuva an excellent fit Juuva is an excellent fit for you because the Bulavita corporate team that you have grown for you? accustomed to is now a part of the Juuva corporate team and at the center of one of the fast- est-growing organizations in the industry today. You and Juuva now have a further simplified global business-building opportunity, training, and the most powerful recognition system any- where in the business. Furthermore, the Bulavita products you know and love are now a part of Juuva’s catalog, availing these products to an even larger global audience – with stronger compensation - and most importantly, the LEVERAGE that only comes with a significant team presence in the market. The bottom line is that the new alignment of leadership, products, and compensation system, has created the “perfect storm” to cut years, perhaps decades off of the time it could take for you to reach your goals. 4. What are the details? We understand you will want to explore the Juuva websites, learn about the new products you have available, attend some conference calls, webinars, and meetings to experience Juuva for yourself. As part of a larger organization, you now have additional resources available that you may not have had before. Some of these benefits are highlighted below: CONTINUITY: You can continue promoting the Bulavita products you love and continue building your business with a more significant global footprint. We encourage you to continue your marketing activities, while learning about the “new to you” systems and training that Juuva provides to everyone in the Juuva family. At corporate, we have many tasks ahead to finish the integration, but rest assured that we will be working diligently to answer your questions and make the back-office transition as smooth as possible. In the meantime, you should have no interruptions in product supply, information, or most importantly, commissions. JUUVA DISTRIBUTOR BACK OFFICE: Every Juuva Distributor enjoys free access to a per- sonalized “Back Office” where you can track every aspect of your Juuva business. Visit www. bulajuuva.com for the Back Office Quick Start Guide to get started ASAP. PRODUCTS: You now have access to Juuva and Bulavita’s legacy products in a single shopping cart and back office. Once you log in and activate your updated distributor account, you’ll be up and running. Please visit www.bulajuuva.com. FASTER PAYOUT OF COMMISSIONS: Juuva pays out 50% of all PV (BV in the Bulavita system) in commissions every week. Instead of calendar month qualifications and the inherit delays monthly cycles bring, Juuva uses perpetual four-week rolling qualifications, ensuring that © 2021 Juuva Enterprises Inc | BulavitaJuuvaFAQ 033121
all commissions are paid each week with minimal delay. Weekly business closes each Monday at midnight mountain time, and that week’s commissions are paid on the following Friday. All commissions earned up through March 31st will pay through Bulavita’s normal commission schedule and method. All commissions earned from April 1st and forward will pay through the Juuva compensation system. Be sure to setup your commissions e-wallet as soon as possible to avoid any delays. Visit www.bulajuuva.com for the Back Office Quick Start Guide. FLEXIBLE PAY METHODS: Juuva has created and customized a proprietary e-wallet pay- ment system referred to simply as “the Juuva Pay Card.” With this system, you can receive all of your commissions electronically in the currency of your home country. Use your card like a debit card anywhere that accepts Visa and or Master Card. US distributors can opt for ACH direct deposit or move funds to personal checking or savings account through the Juuva Pay Card website! * Commissions can also be held in the e-wallet in the Juuva back office so that you may use these funds to seamlessly purchase Juuva products from your own shopping cart without the worry of exchange rates, paying interest, or pesky monthly payments! Of course, you may also request a good old-fashioned paper check via USPS.** *All business in Canada is currently done in US dollars for both product purchases and commissions paid. US distribu- tors may request direct ACH. Requests must be completed by close of business on Monday evening in order to be paid the following week. **Written checks are only available in the US and Canada markets. Nominal administrative fees will be charged for out-of-system transfers. See your new Juuva back office for details. MORE RESOURCES FOR YOUR BUSINESS: Juuva offers additional resources, including a robust customer service department with longer live support hours (M-F 8 AM to 5 PM MT), a Diamond Liaison for Diamond and above ranks, and on-site fulfillment in our Pleasant Grove, Utah headquarters. Juuva has been in business for over eight years and is able to provide per- sonalized support for your growing business. New distributors can join your organization with a “Basic,” “Advanced,” or “Professional” designation while getting the deepest possible discounts on Bulavita and Juuva products. Preferred customers may also be enrolled seamlessly. Juuva’s virtual distributor kit includes all of the information you’ll need to hit the ground running! (Even if that ground is virtual and online.) You may visit this site anytime at http://myjuuva- launch.com to become familiar with the fundamentals of the Juuva system. Even if you’re a seasoned veteran, this is a GREAT place to start. SUMMIT THE TRAINING. Summit is an optional suite of business training, marketing, and business support tools explicitly designed for Juuva distributors. It is an independently run, distributor-driven, and corporate-supported organization with one simple mission: Empowering and assisting Juuva business leaders in fulfilling their greatest potential. Membership includes exclusive event and swag discounts, training, leadership content, benefits such as a tax tracking/ savings system, collaboration, recognition, and so much more. Well worth the nominal monthly commitment and so popular that all of Juuva’s top money earners are not only members but contributors as well! Please visit http://summitsuccess.com for more information. INTERNATIONAL MARKETS OPEN TO YOU April 1st: As a Juuva distributor, you are now a global entrepreneur! Juuva does business in several countries that will be new to you -- in- cluding Canada, the Philippines, Taiwan, Vietnam, and Mexico. As a Juuva distributor, you may sponsor Independent Distributors and Customers in any country in which we do business. This is all done through Juuva’s global compensation plan, allowing you to build your business seamlessly around the world that pays you through a single payment system. All countries, except for Canada and some Latin American countries (more information below), are referred to as “OTG,” meaning that we have product “On The Ground” and product distribution is han- dled locally. Shipments to Canada are handled via “NFR,” meaning “Not For Resale” – that is, products can only be sold through the US system and shipped directly to the consumer; there is no warehousing or local shipping in country. Please note that not all products are available in all markets. Our next planned international launch is the exciting and emerging market- place in China. We will announce any updates to our global presence as information becomes © 2021 Juuva Enterprises Inc | BulavitaJuuvaFAQ 033121
available on our weekly LIVE’s, emails, and other media. For more information on building your business internationally, please contact distributor support. OTHER PRODUCTS IN OTHER COUNTRIES. In the Juuva enrollment screen you will see many other Latin American countries listed as available for enrollment – specifically, Belize, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Panama, and Peru. Juuva is not yet shipping product to these countries, but we do offer the ability to enroll distributors and customers to access Juuva English, an online English language learning pro- gram on a gaming platform in affiliation with “Woogi English”. This is a monthly fee based program that generates PV and can also be gifted. For more information on Juuva English, please visit www.bulajuuva.com. 5. When will this take effect, and As of April 1st, your genealogy will be fully integrated into the Juuva system. That’s not quite how will all this work? as scary as it sounds because Bulavita will maintain their systems for 60 days in the case of any concerns or questions that may pop up. Not all of Bulavita’s products will be making the cross-town migration, but any remaining inventories of these items will be made available for last-minute purchases. Visit www.bulajuuva.com for more details. We’ve already transferred your back office and customer information to Juuva’s database, so that: -- Bulavita Ambassadors and Customers will not have to “re-sign” any paperwork (though distributors will need to re-confirm agreement to Juuva’s Policies & Procedures as well as the website Terms & Conditions), pay any additional fees or do anything to move into the new system. Rank equivalencies and qualifications have been translated and grandfathered for the first four commission runs so that you will carry your latest earned rank and monthly qualifica- tions into the new system. Your rolling 4-week volume will kick in afterward. -- Auto-ships will be adapted from Bulavita’s monthly calendar to Juuva’s 4-week cycle and will be added to your auto-ship cart automatically. * Except in rare instances, your auto-ship cycle date will change moving forward. Not only will it move from Bulavita’s monthly calendar to Juuva’s 4-week calendar, but not every day of the week is available for the processing of auto-ship orders. The first day of the Juuva week (and the day that that week’s auto-ship orders are processed) is Tuesday. Please refer to the following schedule for your new initial auto-ship dates: If your current auto-ship date is: Your new auto-ship day is: April 1st thru April 6th Tuesday, April 6th April 7th thru April 13th Tuesday, April 13th April 14th thru April 20th Tuesday, April 20th April 21st thru April 30th Tuesday, April 27th Following this initial adjustment, your auto-ship will follow a 4-week processing and shipping schedule, whereby your auto-ship will process every 4th Tuesday unless otherwise adjusted by you. Keep in mind that commissions and rank qualifications also follow a rolling 4-week sched- ule, which may be adversely affected if you push an auto-ship order to the 5th Tuesday or later. *Please note that not all of Bulavita’s products will continue to be available for sale; please visit www.bulajuuva.com for a product list, you may want to change-up your auto-ship by adding additional products before your new auto-ship cycle. All you need to do is to follow the login and account setup instructions located at www.bulajuuva.com -- Bonus designations. The Juuva compensation plan has three different bonus desig- nations, referred to as tiers, that directly influence your multi-leg and leadership matching bonuses. We’re not going to get into the compensation plan here; please visit www.bulajuuva. com for a compensation plan overview. As a standard, all existing Bulavita Ambassadors © 2021 Juuva Enterprises Inc | BulavitaJuuvaFAQ 033121
will start as “Advanced” qualified Juuva distributors. To maintain the lifelong designation of Advanced, all you need to do is complete your login to your new Juuva Back Office (quick start guide at www.bulajuuva.com) and complete a product sale with a new preferred customer or make a personal product purchase yourself. That’s it! However, if no new purchases are completed through your account by the end of May, your designation will be reduced to Basic. Conversely, if you would like to “level up” to the “Professional” level, simply purchase (or sell to a preferred customer) of one of the deeply discounted Juuva Intro Packs to earn that lifetime designation and potentially double your commissions! You’ll find these packs in your Back Office shopping cart. -- Shipping. Starting in April, your product and your customer’s products will begin to ship from Juuva’s Utah warehouse. As products ship, tracking numbers will be emailed direct- ly to the purchaser and appear in your Back Office. -- All Commissions earned in April will be paid through Juuva’s compensation system. The first pay period will be April 1st through April 5th, for which commissions will be paid on April 9th! Subsequent weekly runs will end on Mondays and pay out the following Fridays. However, you won’t be able to receive commissions until you login to your Juuva Back Office and setup your e-wallet and opt for either ACH direct deposit or the Juuva Pay Card. Visit www.bulajuuva.com for the Back Office Quick Start Guide to get started right away! 6. Will my current personal website No. As of April 1st, the Bulavita back office will no longer pay commissions and your per- address remain the same? sonal marketing websites will no longer be functional. In order to login to your new Juuva back office, you will need to go to www.bulajuuva.com. There, you will find the Juuva Back Office Quick Start Guide. NOTE: ALL distributors receive a BASIC back-office website absolutely free. But if you would like to receive Premium Sites and additional tools, contact the Summit Success team at 801-721-5289 (M-F 9 AM – 4 PM MT) or email office@summitsuccess.com to start your unlimited summit success 30-day trial! 7. Am I still a Bulavita As of April 1st, you will be considered a Juuva Distributor but still part of the Bulavita family, Ambassador, or will I be considered something that you can always take pride in. We know that this can be a little bit unsettling, a Juuva Distributor after April 1st? as you’ve poured your heart and soul into your Bulavita business and believe strongly in the Bulavita culture. It will take some time for all of us to adjust to a new name, but Juuva is a great one and already known as the most trusted name in Network Marketing. Bulavita products, testimonials, and the mission of taking Muscadine to the world are more import- ant than ever! More powerful opportunity, same great people! Over the next few weeks and months, you will see subtle branding changes to product labels, marketing materials, and swag. Before you know it, the Juuva Nation will capture your heart and mind, just as Bulavita did – and you will be a big part of that! 8. Will my downline remain intact? Our goal is to retain all existing relationships while at the same time maximizing your potential within the Juuva Compensation Plan. Your enrollment tree (hierarchy) should remain precisely the same as it was in Bulavita; however, your placement tree (hierarchy) will be unavoidably different. Even though an apples-to-apples comparison is impossible and future commissions are not predictable, most active and dedicated distributors building new customer and distribu- tor legs will see an increase in compensation and get paid faster than ever before! 9. When will I receive my first All commissions earned up through March 31st will pay through Bulavita’s normal commis- Juuva commission check? sions schedule. All Commissions earned in April will be paid through Juuva’s compensation system. The first pay period will be April 1st through April 5th, for which commissions will be paid on April 9th! Subsequent weekly runs will end on Mondays and pay out the following Fridays. However, you won’t be able to receive commissions until you login to your Juuva Back Office and setup your e-wallet and opt for either ACH direct deposit or the Juuva Pay Card. Visit www.bulajuuva.com for the Back Office Quick Start Guide to get started right away! © 2021 Juuva Enterprises Inc | BulavitaJuuvaFAQ 033121
10. How can I learn more and Plug into the Juuva calls and or contact your Bulavita upline leaders. You are also welcome to become involved? attend all Juuva calls – simply look for the call schedule in Juuva’s weekly emails (You’ll find the “opt-in” in the “MY ACCOUNT” section of your Juuva Back Office – go to www.bulajuuva.com for the Back Office Quick Start Guide), or sign up for text notifications by texting “Juuva” (no quotes) to 844-999-2799. Either way, we’ll keep you up to date and plugged in. Also, be sure to follow Juuva on your favorite social media platform. Go to www.bulaJuuva.com for links. 11. Will our Mfinity Experiences YES. Our already scheduled events will take place as planned – and we’ll be adding more! and upcoming events still take With Covid-19 protocols still impacting travel and group gatherings, we still have some un- place? certainty in some of the details, but rest assured that Bulavita’s event calendar will carry on! Here’s what we can tell you right now: Mfinity Boost It Experience, Virtual Editions: These online events will continue with only minor modification on a monthly basis. Ideal for the last Saturday of the month, we do not anticipate any interruption. Mfinity Boost It Experience, LIVE Editions: These impactful and informative events are scheduled quarterly during optimal times of the year to experience the vineyards, the manu- facturing, and storage facilities in North Carolina. The next scheduled event is June 19, 2021. At this time, we anticipate full participation and no group size restrictions up to our planned 200-person attendance. If you currently hold a Boost It experience registration, it will be honored for this event, but you must register in order to claim your spot. Watch for additional announcements as the scheduled date approaches. Bulavita Official Launch Event: This event was tentatively scheduled for late spring of 2021 but has now been cancelled in favor of Juuva’s Annual Convention scheduled in early August of 2021. The Bulavita founding Ambassadors will be recognized as such and join the ranks of Juuva’s found- ing distributors, taking their rightful place in the rich history of this company and this industry. If you’re not a founder yet, get busy! There’s still time to stake your claim on an even larger global stage. Dubbed “Amplify,” this will be the perfect opportunity to get loud and proud as we all aim higher, reach farther, and achieve more in our quest to take Muscadine to the world! 12. What changes will I see on my As of April 1, 2021, all product purchases and any other charges will show up on your Credit or Credit or Debit Card statment? Debit Card statement(s) as Juuva, not Bulavita. If you have any questions regarding any individ- ual charges, please contact Distributor and Customer Support for information prior to question- ing or challenging any transactions 13. How do I contact Customer For a time, you can call the Bulavita Ambassador and Customer support line at 877-925-2921. Service for questions? It is highly recommended that all Bulavita family members continue to use this number to be automatically routed to the support team you are accustomed to. You may also continue to use the Bulavita support system via email at support@bulavita.com. Once we are “over the hump” with the integration, we’ll discontinue Bulavita support and move all support to Juuva. Your new distributor support line will be 801-528-1894, and email support will be available via cs@ juuva.com. You’ll discover, as your corporate team has, that Juuva’s distributor support team is top-notch and eager to assist you in growing your business. In closing, we would like to thank not only our new associates in Juuva but our Bulavita family of Ambassadors that have placed their faith and trust in us over the years. Rest assured that this is a giant leap forward for all of you in your quest to bring Muscadine to the WORLD! Time is of the essence. We must continue to introduce our products and our opportunity to even more people around the globe. It all starts with you and the next empowering conversation you have, showing someone somewhere a better way to greater Health, Wealth, & Time Freedom! © 2021 Juuva Enterprises Inc | BulavitaJuuvaFAQ 033121
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