Forster Impact Report 2019-20
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Forster Impact Report 2019-20
As a founding UK B Corp we are independently assessed on
how we perform as a sustainable business, and over the last
five years we have won nine Best for the World awards.
But 2019-20 was different. It was about sustainable growth
as always; growth of our business and helping clients to grow
theirs. It was also about ambition. Were we really thinking big
enough about our impacts? Brave enough? Doing enough?
The answer was no.
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— Published our first Client Disclosure Report (July)
— Declared a Climate Emergency (September)
— Joined 500 B Corps in a pledge to reach net zero by 2030
(December)
— Launched our own Climate Positive Plan, looking at our
impacts across our whole value chain and accelerating
our net zero pledge to 2022 (January)
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We are accelerating the We are inspiring We are driving action
process of reducing our and supporting our with our team, our
own carbon emissions clients to tackle the partners and others
and by March 2022, climate emergency around us – learning
all our suppliers will be and by April 2023, all and sharing, talking
committed to achieving our clients will have and debating,
net zero. publicly committed campaigning and
to cut their carbon celebrating together.
emissions.
4
We cut use of dairy products in the office While we provided more hours of access Our team wellbeing was better than ever,
as part of our commitment to reducing to the profession than the previous year, significantly beating the industry average
carbon, replacing them with vegan diversity of our board reduced. for days off sick and with 9% more people
alternatives. cycling to work.
There was a significant reduction in waste
Our use of paper significantly reduced per person overall but the proportion The probono and volunteering support
as printing habits changed. of recycled to non recycled waste also we provided to selected organisations
reduced. increased by 19% and 14% respectively.
We started to track the impact we make
through knowledge sharing with our The number of flight miles increased as The change we made in partnership with
wider community. our international portfolio grew. We are our clients continued to lead our positive
now developing travel reduction strategies social and environmental impact
We updated our ISO14001 reporting. in partnership with our clients.
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Supporting sustainability Strategic communications Strategic planning for the Communications support for Brand building and
strategy and communications planning and delivery for a launch of a transformative a professional healthcare communications to drive
across the EMEA region national innovation organisation sustainability programme for association, from member environmental activism
for a global pharmaceutical around two national challenge a major high street retailer. communications to external with a pioneering global
business, including a areas, one to tackle loneliness profile raising. outdoor clothing brand.
multi-award winning through technology and one
corporate-charity partnership. to support adults retraining
to help address challenges
around automation.
Strategic communications Sustainability communications Promoting vital support Behaviour change Producing a report on the
planning for a new services for a UK consultancy services provided by a communications to improve potential for community
sustainability research business, from internal national volunteering business and consumer connections to increase
centre being set up by engagement to creating and charity to NHS leaders recycling practices for a health and wellbeing in the
a UK health foundation. running a major external through compelling specialist supplier. UK, and running a campaign
corporate responsibility campaign. thought leadership. to encourage the public to
recognise and celebrate
good neighbours.
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Continue to cut CO2 KG per person Continue to drive change in partnership Actively champion change with our team,
through all aspects of our client services with our clients, capturing and sharing specifically addressing the challenges of
and operations. impacts. working from home through the pandemic.
Work with our supply chain to understand Help clients to address their climate Develop our climate positive programme
their commitment to net zero, alongside impacts, opening conversations through with our landlord and fellow tenants.
the real Living Wage. the not-for-profit sector in particular.
Share information and ideas with the
Increase diversity within our team. wider community – both B Corp and
beyond – to stimulate discussion and
fast track change.
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We are a small business with a big ambition. Together
with our clients, our suppliers and our community, we
have a big impact and we are determined that this will
be positive.
If you’re interested in driving change or would like more
information on what we’re doing, please get in touch.
Thank you. info@forster.co.uk, +44 (0)20 7403 2230.
https://bcorporation.net/directory/forster-communications
9Impact area 2018-19 2019-20 % change Note
Sickness days / person 1.6 1.6 0% The sector average for sickness is 3 days per person so we are significantly less than this.
WELLBEING
% of team who smoke 0% 0% 0%
Increased through access to Cyclescheme and having better cycle facilities in new
Cycling commuter journeys 28% 37% 9% increase
office premises.
Training hours / person 40 26 35% reduction Our training strategy changed and we introduced opportunities for 1-2-1 training with
DEVELOPMENT
an external specialist rather than en-mass lunch and learn sessions. This has been
Individuals having felt to be much more productive for individuals, allowing personal development plans
1 12
one-to-one coaching to be developed.
Access to the profession (work 2 people (30 1 person (38
experience / paid-internships) weeks total) weeks total)
FAIR PAY
Member of Living Wage
Yes Yes
Campaign
Highest : lowest salary ratio 4.3 3.7 14% reduction
% of team who are female 73% 70%
DIVERSITY
% of board who are female 46% 33% Reduction because of a board member leaving part way through 2019.
% of owners who are female 52% 50% Reduction because of a board member leaving part way through 2019.
FOOD
In February 2020 we went dairy free within the office, changing our milk and butter
Dairy-related KG CO2 Not measured
to vegan options.
10Impact area 2018-19 2019-20 % change Note
Recycled : non recycled 80:20 66:34 14% reduction
There has been an overall reduction in waste between the years as there was
WASTE
exceptional waste caused by the office move in December 2018.
Waste to landfill 0 0
Now we are in our new offices we need to continue to focus on reducing CO2
equivalent per person for 2021 and beyond.
KG/person 395 35 91% reduction
EMISSIONS
Electricity KG CO2 / person 260 279 7% increase
GHG
Our new office has improved energy efficiency with less electricity used and no gas
Gas KG CO2 / person 88 0
at all.
Total KG CO2 from heating 11,206 3,772 66% reduction
Bike miles / person 22 26 18% increase
TRAVEL
Train miles / person 118 294 150% increase As our client portfolio becomes increasingly international we have taken more flights
for business. These are all offset and we are minimising them through use of online
Flight miles / person 389 668 72% increase meetings wherever possible.
Total KG CO2 from travel 2,538 3,057 20% increase
PAPER
KG / person 7.0 6.3 15% reduction
We continue to reduce paper use by ensuring double sided printing, and changed
habits to allow for proofing on screen.
KG / person 7.0 6.3 15% reduction
11Impact area 2018-19 2019-20 % change Note
Number of clients 55 51 8% reduction While the number of clients decreased, the average value of client work increased.
Client Disclosure Report
Yes Yes – Our first Client Disclosure Report was published last year and our second this year.
published
CLIENTS
% income from not-for-profit
66% 56% 10% reduction As planned, our for-profit portfolio is growing.
clients
% of income from We work for a leading B Corp in the dairy industry, helping them to speak out on
9.5% 1.5% 8% reduction
carbon critical industries sustainability issues and challenge the status quo.
SUPPLIERS
% of suppliers who are
members of Living Wage 25% 31% 6% increase
Foundation
% of suppliers who are B Corps 7% 11% 4% increase
Pro-bono hours / person 16.3 18.5 13% increase Support included UKSSD Steering Group, Consortium for Street Children, Impington
Rickshaw, #CharitySoWhite and generating climate change action with our landlords
Volunteering hours / person 8.1 14.2 74% increase and fellow tenants.
COMMUNITY
Knowledge sharing –
8 9 13% increase
number of events
Knowledge sharing –
41 54 32% increase
number of articles*
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