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Finland - VETAVETA - Travelscapes Online
MoT UPDATE

                          JUNE 2022, PAGES 52, `100   VOL. 10, ISSUE. 06

                          Finland
                                Happy and Hearty escape
                                     to Northern Europe

VETA
A Noteworthy Night
Of Glitz, Gaiety
& Glorious Recognitions
Finland - VETAVETA - Travelscapes Online
titlis glacier mountain
Enjoy a magical day under bright blue skies on sparkling fresh snow. Soar like an eagle over
stunning glacier crevasses with the Ice-Flyer and indulge with snow toys at the Glacier Park.
Let your heart pulsate on the breath-taking Cliff Walk. Mount TITLIS is a spot not to miss!

 TITLIS CLIFF WALK                    TITLIS GLACIER PARK                                STRASBOURG    STUTTGART
                                                                                         AMSTERDAM                 MUNICH
                                                                                         HAMBURG
                                                                                         BASLE
                                                                         LONDON
                                                                                                                            VIENNA
                                                                                                           ZURICH
                                                                                     BERNE
                                                                         BRUSSELS
                                                                         PARIS               LUCERNE
                                                                                          ENGELBERG

                                                                            GENEVA
                                                                            MARSEILLES                             LUGANO
                                                                            BARCELONA                              MILAN
                                                                                                                   ROME

       TITLIS GLACIER MOUNTAIN WELCOME TO THE HEART OF SWITZERLAND
Finland - VETAVETA - Travelscapes Online
PUBLISHER’S NOTE

                                                                                         TravelScapes
                                                                                                                  VERSATILE MEDIA
                                                                                                                     PUBLISHER & CEO
                                                                                                                   Varun Malhotra
                                                                                                               varun@versatilemedia.in

                                                                                                                         DIRECTOR
                                                                                                                    Pranav Khullar
                                                                                                               pranav@versatilemedia.in

                                                                                                                       EDITORIAL
                                                                                                                    ASSOCIATE EDITOR

                                               Varun Malhotra                                                       Gagneet Kaur
                                                                                                            editorialts@versatilemedia.in
                                                   Publisher & CEO
                                                                                                                DIGITAL MARKETING HEAD
Dear Readers,                                                                                                          Kritika
                                                                                                              kritika@versatilemedia.in
For the last two months, the travel industry has been swinging out of the void
that covid-19 has created in the past two years. As the world has now almost                                             REPORTER
opened its doors for everyone, it is spreading the light of hope to take their long-                                Richa Pundir
awaited trips while ticking off the bucket list experiences. It’s finally the time to                          richa@versatilemedia.in
say “Bon voyage”! Since the outbound travel has picked up in full swing in most
of the destinations, we touch based with the outbound experts and this time,
we spoke with a plenty of leaders to understand the exact survival scenario of                                 ADVERTISING SALES
tourism post COVID. Do read our “Spotlight”, “In Conversation” features along
with some strongly opinionated "Guest Column".                                                            AGM SALES & MARKETING (MUMBAI)
                                                                                                                     Aarti Rajkhewa
It is no doubt that our travel fraternity has shown an unbreakable strength
to make a compelling comeback and prepared well in advance for all the                                                 CONSULTANT
future uncertainties. To acknowledge their efforts, award their resilience
                                                                                                           Anindya Malhotra, Jitin Mann
and appreciate their brilliance, we made a show-stopping re launch of VETA
yet again in the month of May. The 4th edition of Versatile Excellence Travel
Awards (VETA 2022)w took place after a good gap of two years and felicitated                                 DESIGN & PRODUCTION
the travel industry’s maestros with the well-deserved label. Meet and greet,
glitz and glamour, dance and cheers - too much of excitement was packed in                                            ART DIRECTOR
this one gala night! In case you missed being a part of it, TravelScapes, in this                                    Rakesh Kumar
June issue, has given an extensive coverage with all the insights and interesting
details about the show. And yes, do not forget to check out the picture and                                            ADMIN HEAD
awardees gallery.                                                                                                  Aarti & Premlata

This is not all! Since the travellers have started to pack their bags, how can we
forget to help you in deciding your next bucket list destination- the one that                                  EXECUTIVE-CIRCULATION
also helps you getting rid of the scorching summer. Finland, a perfect European                                         Raja Rari
destination that instantly hits our minds so, moving forward, we have covered
some enticing “must-do” experiences in Finland that you may want to cherish.                                            ACCOUNTS
Spare some quality time, plug in the mind-calming music and read through                           Chandan Kumar Jha, Swati Jauhari, Sameer
each page. I am sure you will instantly fall in love with Finland, just like we did
at its very first glance!
                                                                                           Editorial & Marketing Office: Versatile Media: 207, Satya Mansion,
                                                                                         Commercial Complex, Ranjeet Nagar, New Delhi-110008 Contact: 011 -
Share with us your valuable feedback and suggestions at                                 45530380/83 varun@versatilemedia.in All information in TravelScapes is
varun@versatilemedia.in                                                                  derived from sources we consider reliable. It is passed on to our readers
                                                                                        without any responsibility on our part. Opinions/views expressed by third
Happy Reading!                                                                          parties in abstract or interviews are not necessarily shared by us. Material
                                                                                         appearing in the magazine cannot be reproduced in whole or in part(s)
                                                                                            without prior permission. The publisher reserves the right to refuse,
Varun Malhotra                                                                          withdraw or otherwise deal with all advertisements without explanation.
                                                                                        All advertisements must comply with the Indian Advertisement Code. The
                                                                                        publisher will not be liable for any loss caused by any delay in publication,
                                                                                          error or failure of advertisement to appear. Owned and published by:
                                                                                          Varun Malhotra, Editor & Publisher, EB-63, Maya Enclave, Hari Nagar,
                                                                                                    New Delhi - 110064 and printed at in-house facility.
Finland - VETAVETA - Travelscapes Online
CONTENTS
JUNE 2022      VOL. 10, ISSUE. 06

                                                        VETA
    Page: 10

                                                  A NOTEWORTHY NIGHT OF
                                                 GLITZ, GAIETY & GLORIOUS
                                                            RECOGNITIONS
                                                 Over 250 professionals and veterans from across the
                                                 industry gathered at the glittering gala night of VETA-
                                                 Versatile Excellence Travel Awards. Total 25 frontrunners
                                                 were felicitated at a glittering ceremony held on May 17,
                                                 2022, at The Imperial New Delhi.

                                                                                                                                             GUEST COLUMN
                                                                                                                                             31 “LET US CAPITALISE AND
                                                                                                                                             USHER IN DOABLE POLICY
                                                                                                                                             MEASURES AND TAKE
                                                                                                                                             INCREDIBLE INDIA TO A NEW
                                                                                                                                             HIGH” -
                                                                                                                                             E M Najeeb, Senior Vice President- IATO
                                                                                                                                             & Chairman- ATE Group of Companies…

                       SPOTLIGHT                                                                                                            SPECIAL FOCUS TRADE
                       20 SAUDI SETTING THE                                                                                                 24 ARK TRAVEL GROUP
                       STAGE TO GO BIG IN THE                                                                                               REVEALS A REMARKABLE
                       INDIA MARKET                                                                                                         NEW IDENTITY AND GROWTH
                       In conversation with Alhasan Ali                                                                                     FRONTIERS FOR 2022
                       Aldabbagh, Chief Markets Officer-Asia
                                                                                                                                            One of the well-known and trusted
                       Pacific, Saudi Tourism Authority
                                                                                                                                            players in the leisure travel and luxury
                                                                                                                                            tourism segments, ARK Travel Group
                                                                                                                                            now wears a brand new look. We speak
                                                                                                                                            with Kishan Biyani, Managing Director of
                                                                                                                                            ATG (ARK Travel Group) to know more

                    SPECIAL FOCUS INBOUND

                     22 “WE PLAN TO EXPAND
                     OUR PRESENCE BY OPENING                         REGULAR UPDATES
                     AROUND 50 FRANCHISES IN
                     COMING ONE YEAR IN INDIA                        6............................................................................................................................Inbound
                     AND TO ASIAN COUNTRIES                          16...............................................................................................................................Trade
                     BY 2023”                                        26................................................................................................................... Hospitality
                     TravelScapes speaks with A.K. Mohan,            44..................................................................................................................... Outbound
                     Managing Director, Southern Travels Pvt.        47.........................................................................................................................Aviation
                     Ltd…                                            50................................................................................................................On the Move
Finland - VETAVETA - Travelscapes Online
Finland - VETAVETA - Travelscapes Online
UPDATE Inbound

Kerala Tourism launches first
Water Street in Kottayam
K
   erala recently inaugurated         Street, cultural street, village life
   its first STREET project in        experience street, experiential
Maravanthuruthu, a town located       tourism street, agri-tourism street,
in the Kottayam district. Through     water street and art street are the
Sustainable, Tangible, Responsible,   themes planned for each location.
Experiential, Ethnic, Tourism         The STREET project will be
(STREET) project launched early       implemented in the public-private
this year, Kerala Tourism plans to    partnership (PPP) mode, and
highlight the state’s interiors and   have local bodies and residents as
rural hinterlands on the tourism      stakeholders.
map. The project is conceived by       According to the Responsible
the State Responsible Tourism         Tourism Mission, stretches of
(RT) Mission and is inspired by       backwater, beaches, rivers and
the ‘Tourism for Inclusive Growth’    natural canals will be considered
slogan of the United Nations World
Tourism Organization (UNWTO),
                                      under the water street project.
                                      Depending on the destination,           India-Nepal cooperation on
the department has said in a          various suitable water based
release.
 Launched at select locations
                                      tourism circuits and activities will
                                      be developed. Country boat rides;
                                                                              rising trajectory in religious
in seven districts of Kerala, it
consists of theme-based streets
                                      house boats; floating restaurants,
                                      theatres and markets; fishing
                                                                              tourism
                                                                              P
where visitors can experience the     experiences, etc. are some of the          rime Minister Narendra Modi will pay a visit to Lumbini, Nepal,
specialty of each location. Green     activities being considered.               on the occasion of Buddha Purnima. At Lumbini, Prime Minister
                                                                              will offer prayers at the sacred Mayadevi temple and, separately,
                                                                              participate in the Shilanayas (foundation laying) ceremony of a
                                                                              Centre for Buddhist Culture and Heritage to be built with Indian
                                                                              assistance.
                                                                                PM Modi’s visit to Lumbini at the invitation of Prime Minister
                                                                              Deuba underscores the shared civilisational and cultural heritage
                                                                              of the people of both the countries and will further deepen the
                                                                              bilateral relations.
                                                                                Durgeshman Singh, former Nepali Ambassador to India, said,
                                                                              “Culture brings people closer and the visit will add value to public
                                                                              life and society.”
                                                                                Modi is said to be using soft power diplomacy by visiting Nepal at
                                                                              a time when the geopolitical dynamics are rapidly changing and
                                                                              even Nepal has witnessed a division of opinion on issues like MCC
MOT showcases India's travel                                                  and BRI. Nevertheless, the visit offers an immense opportunity for
                                                                              Nepal.

products opportunities in                                                       Tourism is the mainstay of the Nepalese economy and religious
                                                                              tourism is one of the main contributors to the Nepalese tourism

Incredible India reconnect 2022
                                                                              industry. Not only has it generated thousands of jobs, but, has also
                                                                              promoted Nepalese culture, lifestyle and traditions. Nepal has a lot
                                                                              to offer to tourists, from the high Himalayas to the jungles of the

T
   he Ministry of Tourism,            the same may be leveraged for the       Tarai plains teeming with wildlife, and, from the scenic grandeur
   Government of India is             promotion of tourism.                   of its rolling hills to the rich cultural heritage of its inhabitants.
organising a series of virtual         It was followed by the remarks
roadshows with Indian Missions        from G Kamala Rao Vardhana,
overseas to reconnect with its        Director General (Tourism),
existing partners and explore new
ties and opportunities.
                                      Ministry of Tourism, Rao
                                      discussed about the recovery of
                                                                              UP govt to develop 14 tourist
  India’s vast range of travel
products and opportunities was on
                                      the tourism sector and how India
                                      was ready to open up its borders
                                                                              circuits
                                                                              T
display at the Oman edition of the    once again.                               he Uttar Pradesh government will develop 14 tourist circuits
Incredible India Reconnect 2022        The first Incredible India               to promote tourism in the state, a minister said. One of these
virtual roadshow.                     Reconnect event signalled the           14 tourist circuits would be dedicated to martyrs, Uttar Pradesh
  The Incredible India Reconnect      start of great efforts between the      Minister for Tourism and Culture Jayveer Singh said. Braj Bhoomi,
2022 Virtual Roadshow started         government and the market to            the birthplace of Lord Krishna, would be developed as a new
with opening remarks from Amit        encourage bilateral tourism by          tourist hub displaying its ancient culture, the minister said after
Narang, Ambassador of India           recognising the issues, challenges,     inaugurating the four-day Amrit Sangeet Utsav here. The state
to the Sultanate of Oman. He          and opportunities in an attempt to      government will develop new infrastructure and provide a facelift to
talked about India and Oman’s         strengthen and build momentum           Mathura with the cooperation of people, he said.
bilateral relationships and how       on two-way growth phase.

6 travelscapesonline.com       JUNE 2022
Finland - VETAVETA - Travelscapes Online
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Finland - VETAVETA - Travelscapes Online
UPDATE Inbound

Rajasthan top destination for                                                            Goa Government to develop
investments in Tourism                                                                   eco-tourism in forest areas
I                                                                                        T
 n Rajasthan, the Principal Secretary                                                      he Goa government will      Wildlife Sanctuary, build
 of tourism Gayatri A Rathore said                                                         develop eco-tourism         camping areas, jungle trails
that Rajasthan is not only a preferred                                                   in the forest areas and       etc,” the state forest minister
destination for tourism but also                                                         parks of the coastal state,   tweeted. “We will carry
regarding tourism investments along                                                      state Minister Vishwajit      out these activities with
with its allied projects.                                                                Rane said. Rane said          guidance from experts in
 She highlighted the fact that                                                           that discussions were         order to ensure that people
maximum number of MoUs and LoIs                                                          held with officials of the    are more interested in and
were signed in the tourism sector for                                                    forest department for         visit forest parks. Camping
the Invest Rajasthan Roadshows: Rs.                                                      the development of eco-       areas and jungle trails will
11,906 crore for 363 projects, which                                                     tourism and to improve        be prioritised. We will create
is expected to bring in employment                                                       infrastructure in wildlife    an entirely new ecosystem
opportunities for 57,138 people.                                                         sanctuaries in the state.     so that we can see the
 Rathore spoke at the first roadshow                                                      “Following discussions       animals within the park,” he
for the Rajasthan Domestic Travel                                                        with forest dept officers,    said.
Mart (RDTM), 2022, which was                                                             we have decided to give        A tourist hub known for its
organised at Hotel Clarks Amer.                                                          thrust to development of      beaches and nightlife, Goa
The event was together held by              rural, wellness, leisure, pilgrimage,        forest eco-tourism within     has six wildlife sanctuaries
the department of Tourism and               weddings, among others.                      forest areas and forest       and a national park, most
Federation of Hospitality and Tourism        Rathore said that the Rajasthan             parks. We will improve        of which are situated in the
(FHTR). The RDTM is scheduled to be         Tourism Policy has emphasised the            infrastructure of Dr Salim    north-eastern or southern
held from July 22 to 24 in Jaipur. The      scope of rural tourism, film tourism         Ali Bird Sanctuary, Bondla    part of the state.
principal secretary said that combined      and heritage tourism. Favorable
with its cultural and royal heritage,       policies and efforts have helped
Rajasthan is a sought-after destination     tourism witness a speedy recovery
in areas concerning wildlife, eco-          from the pandemic.

MOT sanctions ten projects under
coastal thematic circuits
G
   angapuram Kishan
   Reddy, Minister
of Tourism, Culture
and Development of
Northeastern Region,
Government of India,
said that cruise tourism                                                                 J&K to remove all
                                                                                         shortcomings to boost
is one of the most vibrant
and fast-growing sectors
of the leisure and travel
industry. The promotion
of coastal tourism
                             lighthouses and river
                             cruise circuits and
                                                           under the Swadesh
                                                           Darshan scheme, the
                                                                                         tourism in the state
                                                                                         R
through beach tourism,       purchasing ferries.           Ministry of Tourism has          ajeev Rai Bhatnagar,       be equipped with night
lighthouse tourism and       He further added              sanctioned ten projects          Advisor to Hon’ble         parking facilities which
cruise tourism will help     that the government           under coastal thematic        Lieutenant Governor,          will ease travelling by
communities such as          is also working               circuits worth Rs. 648.80     UT of Jammu & Kashmir         air.” He was addressing
fishing communities          towards developing            crore across various          said, “Kashmir is             the seminar ‘FICCI Golf
to find other livelihood     dedicated terminals           States / Union Territories.   enchanting destination        Tourism Summit and Golf
opportunities and            for cruise passengers         The government has            in terms of scenic beauty,    Tournament’, organised by
supplement their             and cruise vessels.           also sanctioned 228.61        environment and nature.       FICCI J&K State Council,
income. He said that         "The government has           crores for various            I assure you that we will     jointly with the Ministry of
through the Central          recognised cruise             projects on developing        be able to very soon meet     Tourism, Government of
Financial Assistance         tourism as a niche            cruise terminals and          most of the shortcomings      India; Jammu & Kashmir
Scheme, the Ministry         tourism product to            related infrastructure        in terms of infrastructure,   Tourism (Host UT),
of Tourism has been          attract tourists", the        at major ports under          accommodation, transport,     Chhattisgarh Tourism
supporting tourism           minister said while           the ''Assistance to           etc. Almost one lakh crore    (Partner State) and IGTA
infrastructure by            alluding to the initiatives   Central Agencies for          has been invested to          (Partner Association) from
developing ports and         for the sector.               Tourism Infrastructure        develop road infrastructure   May 27 to 29 in Srinagar
cruise terminals,              The minister said that      Development'' scheme.         in J&K and airports will      and Pahalgam.

8 travelscapesonline.com        JUNE 2022
Finland - VETAVETA - Travelscapes Online
Finland - VETAVETA - Travelscapes Online
VETA AT A GLANCE

   A NOTEWORTHY NIGHT OF GLITZ,
   GAIETY & GLORIOUS RECOGNITIONS
   Like the yearly contributions that the travel and tourism industry
   has to the global economy, TravelScapes, after two years, returned
   yet again to honour the exceptional businesses within the travel,
   tourism and hospitality niches and the enterprises responsible for
   making your dream vacations come to life. Over 250 professionals and
   veterans from across the industry gathered at the glittering gala night
   of VETA- Versatile Excellence Travel Awards. Total 25 frontrunners
   were felicitated at this glittering ceremony held on May 17, 2022, at
   The Imperial New Delhi.
     Now in its 4th year of celebration and considered the hottest ticket,
   the coolest gala-night, or literally, the “IIFA of the travel and tourism
   industry calendar”, VETA has set exceptional benchmarks. From
   making a memorable debut in India in 2018 to taking the award
   show all the way to the Middle East, VETA garnered so much love             the celeb friends? This year, VETA welcomed Zayed Khan, Rohit Bose
   and appreciation and with each passing year, we persistently kept           Roy and Elli AvrRam as the special celebrity guests. Also, Jazeera
   upping the game. This year was a special one too! VETA 2022 made            Airways and TripJack came on board as the premium sponsors for the
   a show-stopping re-launch after overcoming the grappling chaos of           event while Amritara Hotels & Resorts tempted the guests with their
   the pandemic. The award night not just recognised the best in the           exclusive lounge at the venue.
   industry but also celebrated their resilience and zeal to stand back          The remarkable award night began with Germany being recognised
   strong after a two-year hiatus. To applaud their “never backing out”        as "Most Preferred Destination for Business & Leisure- 2022" followed
   spirit, Team TravelScapes prepared a special video dedicated to             by TripJack winning the title - “Most Innovative & Promising B2B
   VETA 2022 audience. The night got more desirable and even better            Travel Portal- 2022” and Finland bagging “Top Emerging Tourism
   with the presence of very versatile hosts, the amazing TV Anchors           Destination in Europe”. Next in Line was Kazin DMC being conferred
   and Bollywood actors- Maniesh Paul and Sophie Choudry. While Paul           as “Leading Destination Management Company for Kazakhstan”;
   entertained the audience with his rib-tickling punch lines and gags,        Jazeera Airways - “Leading Low-Cost Airline In The Middle East” and
   the beautiful diva Choudry added a tinge of extra glitz and glam to         TBO Group as “Leading B2B Travel Service Platform- 2022”. “India's
   the show. And how can any of our VETA editions be complete without          Fastest Growing Experiential Luxury Hotel Chain” was conferred to
                                                                               Amritara Hotels & Resorts; “Best 5* Premium All-Inclusive Resort in
                                                                               the Maldives” to Cora Cora Maldives and “Top Bucket List Destination
                                                                               For Honeymooners- 2022” title was bagged by Japan. Southern
                                                                               Travels secured the recognition of “India’s Top-Rated Domestic Tour
                                                                               Operator” followed by Fortune Hotels which was recognised as the
                                                                               “Best Upscale Brand in India”. Next and the most prestigious award
                                                                               in the first set of awards was “Lifetime Achievement in Hospitality”
                                                                               which was felicitated to the most dynamic hotel industry veteran
                                                                               whose tactful leadership and decades of experience brought
                                                                               instrumental changes to the ITC brand- Nakul Anand, Executive
                                                                               Director at ITC Limited.
                                                                                 “Most Exceptional All-Inclusive International Hotel Brand” was
                                                                               conferred to RIU Hotels & Resorts whereas the “Most Promising

10 travelscapesonline.com       JUNE 2022
VETA AT A GLANCE

Mid-Scale Hospitality Chain” was secured by Summit Hotels and
Resorts. “Middle East’s Leading Airline for Customer Experiences”
was bagged by Oman Air; “Most Exceptional Heritage Project In India”    and recognition – with some of the amazingly energetic dance
was presented to Heritage Transport Museum; “Most Trusted DMC           performances concluding the show with all the gusto and cheer!
for South Africa Luxury Travel” was given to Southern Africa 360        Seemed like a fitting end to a truly memorable night!
Luxury Holidays; “Leading Global Assistance & Insurance Provider”        “The Versatile Excellence Travel Awards has seen the extremely
was presented to Asego; “Leading Lady in the Tourism Industry”          high standard of entries once again, even amidst the fears of COVID
was secured by Priyanka Nijhawan- Director- Representations,            infection disrupting the industries again. This has been a difficult time
Nijhawan Group; “Most Trusted Global DMC” was given to One              for the tourism industry and we’re really proud and grateful to be able
Above Destination Management Services; “Leading Travel Tech             to celebrate in person with the very best in our travel, aviation and
Provider-2022” was presented to Quadlabs and “Outstanding Retreat       hospitality sectors once more. We look forward to a brighter edition of
for Recreational Activities in Maldives” was felicitated to Hideaway    VETA in 2023”, the CEO & Publisher Varun Malhotra said.
Beach Resort and Spa Maldives. Fiji secured the much-deserving           Pranav Khullar, Director, TravelScapes expressed his happiness by
title of “South Pacific’s Leading Island Destination” followed by       saying that he is proud of the number and quality of entries to VETA
Flyremit.com bagging the award for “India's First Digital Travel        2022, particularly in light of the significant challenges of the past two
Remittance Platform – 2022” and Jetsave India Tours for “Best In Visa   years and thanked all those who made it possible. “We have bigger
Facilitation-2022”.                                                     plans for 2022 and VETA was just a magnific trailer to what is in store
  Year on year, after delivering outstanding shows, VETA, this          for the year ahead. With this, we look forward to seeing a greater
year, proved its worth again! A night of networking, socialising        turnout for the 2023 award show,” he revealed.

                                                                                                       JUNE 2022      travelscapesonline.com        11
SOUTHERN TRAVELS                                         KAZIN DMC
                                                                LEADING DESTINATION MANAGEMENT COMPANY FOR
             INDIA’S TOP-RATED DOMESTIC TOUR OPERATOR
                                                                                KAZAKHSTAN

                      CORA CORA MALDIVES                        SOUTHERN AFRICA 360 LUXURY HOLIDAYS

        BEST 5* PREMIUM ALL INCLUSIVE RESORT IN THE MALDIVES   MOST TRUSTED DMC FOR SOUTH AFRICA LUXURY TRAVEL

                        JAZEERA AIRWAYS                                           ASEGO

            LEADING LOW-COST AIRLINE IN THE MIDDLE EAST        LEADING GLOBAL ASSISTANCE & INSURANCE PROVIDER

12 travelscapesonline.com   APRIL2022
                            JUNE  2022
COVER STORY

                       FIJI                                               FINLAND

    SOUTH PACIFIC’S LEADING ISLAND DESTINATION           TOP EMERGING TOURISM DESTINATION IN EUROPE

                    TRIPJACK                                               JAPAN

MOST INNOVATIVE & PROMISING B2B TRAVEL PORTAL- 2022   TOP BUCKET LIST DESTINATION FOR HONEYMOONERS- 2022

                   QUADLABS                                              GERMANY
                                                      MOST PREFERRED DESTINATION FOR BUSINESS & LEISURE-
        LEADING TRAVEL TECH PROVIDER-2022
                                                                            2022

                                                                           APRIL
                                                                            JUNE 2022   travelscapesonline.com   13
COVER STORY

                             OMAN AIR                                    AMRITARA HOTELS & RESORTS
            MIDDLE EAST’S LEADING AIRLINE FOR CUSTOMER           INDIA'S FASTEST GROWING EXPERIENTIAL LUXURY HOTEL
                            EXPERIENCES                                                CHAIN

                            FLYREMIT.COM                                       FORTUNE HOTELS

       INDIA'S FIRST DIGITAL TRAVEL REMITTANCE PLATFORM - 2022              BEST UPSCALE BRAND IN INDIA

                      JETSAVE INDIA TOURS                               SUMMIT HOTELS AND RESORTS

                    BEST IN VISA FACILITATION-2022                  MOST PROMISING MID-SCALE HOSPITALITY CHAIN

14 travelscapesonline.com   APRIL2022
                            JUNE  2022
COVER STORY

             RIU HOTELS & RESORTS                       ONE ABOVE DESTINATION MANAGEMENT SERVICES
MOST EXCEPTIONAL ALL-INCLUSIVE INTERNATIONAL HOTEL
                                                                       MOST TRUSTED GLOBAL DMC
                      BRAND

                   TBO GROUP                                          MS PRIYANKA NIJHAWAN

     LEADING B2B TRAVEL SERVICE PLATFORM- 2022                   LEADING LADY IN THE TOURISM INDUSTRY

HERITAGE TRANSPORT MUSEUM            HIDEAWAY BEACH RESORT AND              MR NAKUL ANAND, EXECUTIVE
                                           SPA MALDIVES                      DIRECTOR AT ITC LIMITED
MOST EXCEPTIONAL HERITAGE PROJECT
             IN INDIA                    OUTSTANDING RETREAT FOR                LIFETIME ACHIEVEMENT IN
                                     RECREATIONAL ACTIVITIES IN MALDIVES              HOSPITALITY

                                                                               APRIL
                                                                                JUNE 2022   travelscapesonline.com   15
UPDATE Trade

Nijhawan Group to represent ONYX
Hospitality Group in India
N
   ijhawan Group has been         for extensive trade and media
   appointed the India Sales,     outreach for one of the top
Marketing & Public Relations      hospitality brands in the
agency for ONYX Hospitality       world.”
Group. Nijhawan Group              “India has been a key source
would be responsible for          market for us, and with a
strategising and executing        new representation in the
ONYX Hospitality Group’s in-      country, we are optimistic                                          TravClan establishes its
market trade engagements,         of this growing opportunity.
joint marketing cooperation,      With our diverse portfolio                                          footprint across major
product advocacy, brand
collaborations and building
                                  catering to the many needs of
                                  our guests we are confident of
                                                                                                      Indian cities
                                                                                                      T
trade and media relations.        strengthening our presence                                             ravClan, recently organised a series of
With decades of experience        amongst Indian travellers,”                                            events for travel agents across leading
of promoting some of the          said Hazel Chua, Senior                                             Indian cities including Delhi, Mumbai,
most successful hospitality       Director of Commercial                   Priyanka Nijhawan          Kolkata, Bangalore and Ahmedabad. The
brands and emboldened by          Operations.”                                                        aim was to introduce TravClan’s path-
the experience of a team that                                                                         breaking services to leading travel agents
spans across the country,                                                                             in these cities.
Nijhawan Group is one of the                                                                            The events aimed to provide networking
leading travel conglomerates                                                                          opportunities and educational sessions
with diversified entities                                                                             for travel agents to upskill themselves for
within the Indian travel                                                                              the new normal, and get insights on latest
industry.                                                                                             developments in the travel industry. For
 On this occasion, Priyanka                                                                           instance, the Kolkata event witnessed
Nijhawan, Director-                                                                                   over 100 agents attend the gathering. It
Representations, Nijhawan                                                                             was sponsored by two resorts in Maldives.
Group said, “We take pride                                                                            Similar outreach was witnessed in the
in announcing that ONYX                                                                               events held at the other major cities.
Hospitality Group is the                                                                                With the Indian travel and hospitality
newest addition to our brand                                                                          sector gaining momentum and global
portfolio. We are prepared to                                                                         flight movements resuming, the time has
magnify and pave the path                                                                             come for Indian travel agents to reorient
                                                                                                      themselves with the global trends, needs
                                                                                                      and traveller preferences. Accordingly,
                                                                                                      there is a need to adopt a digital-first

Lily Hotels hosts product update and                                                                  approach and integrate travel operations
                                                                                                      with requisite technology that would

networking lunch in Chandigarh
                                                                                                      help the agents in running operations
                                                                                                      smoothly, and generating greater
                                                                                                      revenues. As a global B2B travel services

L
  ily Hotels Pvt. Ltd. in association with LINKIN                                                     provider, TravClan has been taking
  Reps. Pvt. Ltd., hosted an exclusive lunch for                                                      initiatives to empower the travel agent
the travel trade partners in Chandigarh. The                                                          community and create avenues of mutual
resorts operated by Lily Hotels in the Maldives                                                       growth for all.
are the pioneering leading All-Inclusive Resort,                                                        Chirag Agarwal, Co-founder, TravClan,
located in central Maldives - Lily Beach Resort                                                       said, “Smaller and offline travel agents
& Spa at Huvahendhoo, a large island hideaway                                                         contribute more than $500 billion to
resort located in northern Maldives with                                                              the travel sector economy globally.
privacy at its core – Hideaway Beach Resort &                                                         The pandemic made operations more
Spa, and its collection of elevated and curated                                                       challenging for them and necessitated a
luxury beach villas with dedicated butler                                                             digital transformation. TravClan has built
service as a ‘resort in a resort concept’ – The                                                       a robust platform that has already enabled
Signature Collection by Hideaway.                    Highlighting the importance of the north         thousands of travel companies to recover
 The networking event was followed by               India’s travel market to Maldives, Desislav       from the pandemic impact and grow
the product presentation, by Komal Seth,            Gospodinov, Group Director of Sales &             their business faster than ever. We have
Founder & Director, LINKIN Reps. Pvt. Ltd. The      Marketing said, “I would like to thank all our    adopted a tech-driven approach to resolve
presentation highlighted the key features of        travel trade partners in Chandigarh for their     all major challenges faced by the travel
the luxurious properties. The response of the       continuous support towards promoting the          agents. The events served as excellent
session was extremely encouraging and it was        luxurious resorts under Lily Hotels. Chandigarh   engagement opportunities between
heart-warming to witness the enthusiasm for         is one of our most important markets and we       the platform and the travel agents from
Lily Hotels’ products among the Chandigarh          eagerly look forward to welcoming travellers      different cities across India.”
trade partners.                                     from the region.”

16 travelscapesonline.com        JUNE 2022
Flying to
                                Kuwait & beyond
                                from New Delhi | Mumbai | Hyderabad
                                Ahmedabad | Kochi | Chennai

Ahmedabad +91 07926425014   Delhi +91 01143640481
Kochi +91 04844863640       Chennai +91 8056267479
Hyderabad +91 04048529552   Mumbai +91 02249701181
UPDATE Trade

                                               Resorts World Cruises' Genting Dream
                                               arrives at Marina Bay cruise centre
                                               T
                                                  he Genting Dream arrived
                                                  at the Marina Bay Cruise
                                               Centre Singapore (MBCCS),
                                               in preparations for its first
                                               commercial sailing on June
                                               15, 2022.
                                                As the first resort cruise ship
                                               to homeport in Singapore,

 STIC GSA Pvt. Ltd.                            the Genting Dream will
                                               provide vacationers with a
 appointed exclusive                           personalised cruising lifestyle
                                               experience, filled with diverse
 sales representative for                      international offerings.           the world.                        capacity; a theme park at sea

 Azerbaijan Airlines in India                  Resorts World Cruises will
                                               deliver the ultimate cruise
                                                                                   The Genting Dream offers
                                                                                  35 food and beverage
                                                                                                                    with pools and waterslides,
                                                                                                                    ziplines, a rock-climbing

 A
    zerbaijan Airlines have announced the      adventure aboard the               facilities, comprising on         wall, a wide sundeck,
    appointment of STIC GSA Services Pvt.      Genting Dream, the first ship      inclusive and speciality          state-of-art Virtual Reality
 Ltd. as its Exclusive Sales Representative    of a planned fleet that are        restaurants, bars, as well        and popular arcade games;
 for India. Based in Baku, the carrier         “Resorts Cruising on High          certified Halal and vegetarian    bowling alleys, amazing
 operates flights to 40 destinations in 25     Seas”, expanding the Resorts       dining offerings. Enjoy           duty- free shopping, spas
 countries across Asia, the CIS, Europe        Brand from land experiences        international performances        and many more attractions
 and the USA with a fleet of 23 airplanes.     – 46 properties, 8 countries,      and blockbuster movies            – perfect for vacationers or
 The STIC Travel Group is one of the           4 continents and 80 million        at the Zodiac theatre with        for corporate retreats and
 largest travel companies in India with        visitors a year – to the seas of   an impressive 1,000 seat          team-building.
 offices in all major cities across the
 country. It represents more than 20 travel,
 aviation, tourism, cruise and hotel brands
 exclusively in India. The company also
 provides management, sales, marketing
 and operational services to some of the
 world’s leading airlines as their exclusive
 General Sales Agent in India.

 Thomas Cook India
 expands presence in
 Gujarat to tap the strong
 and growing travel market
 T
    homas Cook (India) Ltd inaugurated
    a new Gold Circle Partner (franchise)      Norwegian Cruise Line celebrates full re-
                                               launch of 17-ship fleet
 outlet in Vadodara to capitalise on the
 strong and growing travel opportunity
 from the region. This expansion augments

                                               N
 Thomas Cook India’s distribution and              orwegian Cruise Line           winning vessels.                  Pacific, visiting eight ports
 reach in Gujarat, including Vadodara, to          (NCL) celebrated the            "This is an incredibly           in 12 days, with departures
 10 consumer access centres: 5 owned           completion of its Great            important day in our history      from the beautiful Island of
 branches and 5 Gold Circle Partner            Cruise Comeback with the           and a defining moment             Tahiti. Itinerary highlights
 (franchise) outlets. In addition to serving   sailing of Norwegian Spirit,       for our future,” said Harry       include a journey to Bora
 Vadodara, the outlet will also serve as a     the 17th and final ship in its     Sommer, President and             Bora, where guests can
 hub for nearby business and residential       fleet to return to service.        CEO of Norwegian Cruise           enjoy snorkeling and
 areas of Anand, Ankleshwar, Bharuch,            NCL’s return to service          Line. “We are moving full         discover why the elegantly
 Godhra, Rajpipla, Dabhoi, Karamsad and        after a 500-day pause began        speed ahead, having already       calm waters are world-
 Borsad. In the new age of travel, customers   with Norwegian Jade’s              welcomed more than half           famous. They also can
 are understandably seeking the guidance       July 25, 2021 sailing from         a million guests for an           venture to Raiatea, which is
 and reassurance of holiday experts and        Athens (Piraeus), Greece.          exceptional vacation at sea.”     considered the most sacred
 Thomas Cook India’s internal survey           Since then, the Brand has          Norwegian Spirit, which is        island in the South Pacific,
 reiterates the same, with a significant 77%   systematically re-launched         sporting an extensive bow-        where visitors can spend
 of respondents stating that they require      its ships around the world,        to-stern, over $100 million       the afternoon exploring lush
 guidance from a holiday expert.               welcoming guests and crew          revitalisation, will be sailing   rainforests and the extinct
                                               members aboard its award-          through the deep blue South       volcano, Mount Temehani.

18 travelscapesonline.com       JUNE 2022
Trade UPDATE

InterGlobe Enterprises and UPS launch MOVIN to
transform Indian B2B Logistics
InterGlobe Enterprises, one of the trusted travel and hospitality conglomerates and UPS, a global leader in
logistics announced a joint venture to launch MOVIN which is a new logistics brand aimed at serving the
needs and demands of the fast-paced Indian market. The name MOVIN, as revealed by JB Singh, Director
InterGlobe Enterprises, is a combination of Movement and India (MOVEMENT+INDIA).

M
    OVIN will offer a range of extensive express
    and premium service coverage across
India with a strong portfolio of B2B domestic
services including a day-definite, as well as
express, time-definite solutions, which will give
businesses better predictability and greater
competitiveness to swiftly integrate into the
global value chain. India’s rapidly developing
economy and the demand of the business
community for robust logistics solutions
presents a significant opportunity and MOVIN
is well positioned to provide efficiencies,
stronger distribution channels, advanced            through this venture.”                             will empower local businesses to grow and
technology, and apply global best practices.          Leveraging UPS’s global logistics                connect them to trade opportunities around
 Talking about the aims and agenda of this          expertise combined with InterGlobe’s deep          the world,” said Ufku Akaltan, UPS President
venture, Singh said, “India’s growth towards a      understanding of the Indian market, MOVIN          Indian subcontinent, Middle East and Africa.
$5 trillion economy will be largely supported       will build technology-backed solutions that        “With a strategy of customer first, people led,
by the growth of local businesses and               will link companies across the country to          innovation driven, UPS further expands its
logistics which are key contributors to India’s     international businesses with speed, reliability   global network, including healthcare solutions,
economy. I am confident that InterGlobe’s deep      and enhanced digital customer experience.          through a unique partnership that creates a
understanding of the Indian market, combined        Creating corridors of opportunity, innovation      suite of services to serve B2B customers’ need
with UPS’s 114 years of logistics expertise         and excellence, MOVIN will offer seamless          to grow.”
will make this venture a success.” He added,        integration across air and ground networks,         Headquartered in Gurugram, MOVIN officially
“We are certain that our foray into logistics       to B2B customers, enabling an uninterrupted        launched its operations from May 26 in a
with MOVIN will contribute significantly to the     flow of goods that is backed by consistent,        phased manner and will ramp up in July of
rapid development and growth of businesses          predictable and responsive operations.             2022 starting with Mumbai, Delhi NCR and
in India. We look forward to enabling and             “UPS is excited to launch this new venture       Bengaluru - with more expansions to other
facilitating trade, commerce and employment         with InterGlobe Enterprises. Together we           metros and cities across the nation to follow.

VFS Global links leadership                                                  ITB Berlin 2023 to take place live again
performance appraisals to                                                    next March in Berlin
sustainability goals                                                         M
                                                                                  esse Berlin is planning         on the Berlin Exhibition Grounds.
                                                                                  a number of important            “By positioning ITB Berlin
                                                                             changes next year to mark the        exclusively as a B2B product we

V
   FS Global said that the         Colleagues, Protecting our                first in-person edition of ITB       want to make the format future-
   performances of senior          Environment and Supporting                Berlin since the pandemic began.     proof and further significantly
management for 2022 will be        our Communities. Each of                  ITB Berlin 2023 will take place      enhance the brand as a global
linked to sustainability targets   these pillars are carefully               on three successive days, from       catalyst of the tourism industry,
set for that period. This comes    selected and aligned to the               March 7 to 9. The demands            said David Ruetz, head of ITB
as a defining move as part of      organisation’s business                   placed on global trade fairs have    Berlin. “At the same time we
the organisation’s long-term       strategy, the United                      changed considerably in recent       are making sure to give our
sustainability strategy with a     Nations (UN) Sustainable                  years, which is why in future        image a necessary boost and
focus on Environment, Social       Development Goals, as well                and in terms of customers,           improve our existing ties and
and Governance (ESG) key           as national priorities. They              is concentrating its efforts to      ability to attract new customers.
performance indicators (KPIs)      also include a considerable               focus on exhibiting companies        In the past we have repeatedly
rolled out in 2021.                focus on Diversity, Equity                as well as exclusively on trade      observed that the majority of our
  According to the strategy,       and Inclusion, Employee                   visitors, buyers and the media.      exhibitors place a clear emphasis
the company has identified         Empowerment and Reduction                 As in previous years, the            on addressing B2B audiences.
five pillars - Contributing        of GHG Emissions, which are               internationally renowned ITB         In future, this move will make it
to Sustainable Economic            a part of the Management                  Berlin Convention will take place    possible to further concentrate
Growth, Delivering Good            by Objective (MBOs) for the               live parallel with the exhibition    their efforts.”
Governance, Nurturing our          company’s senior executives.

                                                                                                         JUNE 2022      travelscapesonline.com    19
SPOTLIGHT

Saudi setting the stage to go big in the India market
The Kingdom of Saudi Arabia has undergone momentous changes from the time it opened its doors
   to tourists in 2019, keeping in line with its deeply ambitious Vision 2030. Now that this promising
  country is all set to become a big player on the international tourism stage, pivoting away from its
   rich oil sector and towards a more sustainable economy, the country is aiming high to showcase
itself in the key tourism source markets- India being one of them. TravelScapes discovers a lot more
    about the destination’s promotion strategy in India, the USPs and possibilities of increasing air
 connectivity in an exclusive chat with Alhasan Ali Aldabbagh, Chief Markets Officer- Asia Pacific,
                                         Saudi Tourism Authority
By Gagneet Kaur
Saudi has gone through an amazing                                                                            events like cricket matches, host high-profile
transformation and tourism indeed has been                                                                   weddings as we are fortunate to have the
an important driver of growth for its future.                                                                naturally-blessed landscapes and destinations
It is one of the key pillars at the heart of their                                                           that can be ideal for both the Indian weddings
Vision 2030’s plan where the aim is to diversify                                                             and film shootings,” Alhasan elaborates.
the economy as well as welcome around 100                                                                     Talking about the bestselling attractions,
million visitors. Most recently, Saudi Arabia                                                                he puts a spotlight on Saudi’s top favourite
also moved ten places up to the 33rd position                                                                destination- AlUla and shares other unmissable
in the latest World Economic Forum’s (WEF)                                                                   experiences including Hegra Mountains and
Travel and Tourism Development Index.                                                                        Jabal Al-Qarah Mountains. “There are a lot
Moving in line with this promising success, its                                                              more gems that are yet to be discovered and
vision and plan to present itself as a thrilling,                                                            we are steadily unpacking these gems and are
new destination to the key source markets,                                                                   all set to showcase them to our Indian tourists
Saudi Arabia has rolled out a set of strategies                                                              coming in,” Alhasan states.
which includes the destination promotion
plans in various key markets including India.                                                                Saudi: The shepherd to sustainable tourism
                                                                                                             Just like the other Middle Eastern giants, Saudi
Raising the right kind of awareness among                                                                    Arabia is stepping up its efforts to become the
Indian travellers:                                                                                           forerunner in developing a sustainable model of
Taking into account that the travelling appetite       very closely with the key stakeholders and the        tourism. This includes a huge investment of over
of Indians is very encouraging, Saudi Arabia           travel trade associations who understand the          USD 800 billion in the next 8 years that including
has embarked on ambitious marketing drives             Indian market well. They are guiding us on how        the massive projects in the pipeline. Alhasan says,
to boost inbound tourism to the Kingdom.               we should plan the journeys in Saudi or how           “Sustainability is at the core of our vision in 2030
Coming on the heels of Saudi’s successful              we should build experience-rich packages for          and we have always strongly believed that we
showcase during SATTE 2022 followed by                 the Indian travellers.” He adds, “All of this, not    cannot be competitive on the global stage without
several key MoUs signed with Indian travel             just requires investment but also the effort in       having a sustainable strategy. Therefore, we are
companies, Saudi Arabia Tourism Authority              prioritizing ideas we build on going forward,”        now planning to invest over USD 800 billion
seeks to raise the right kind of awareness                                                                   in the next 8 years in the tourism eco-system
about Saudi amongst Indian travellers. “India          Saudi’s potential to attract significant traveller    which includes infrastructure projects such as
is one of the top and the most important source        segments:                                             the Red Sea Project aimed at counterbalancing
markets for Saudi Arabia. Therefore, we are            The experts always believed that this                 any negative environmental impacts, Neom- a
planning to invest a lot not only in the trade         promising country holds the potential to              new city, Amaala - a tourism destination to be
engagements with the country but also in a few         become a significant player in tourism as it          centered on wellness and culture. Further, AlUla
other key areas, destination marketing being           aims to lure the travellers from every segment        is also planning to be carbon neutral by 2030
one of them. This is crucial for us since we           of the market. Apart from their bestsellers,          and other mega projects are in the offing. Each of
want to raise the right level of awareness about       Saudi now plans to turn the tables and                these is unique in terms of value proposition and
Saudi as an ideal tourism destination,” Alhasan        welcome the fast-emerging segments.                   sustainability kept on the top of our mind.”
highlights.                                             “Before COVID, there were about 27 million
  Asked about how is Saudi readying itself to          outbound travellers that explored Saudi Arabia a      Air connectivity: another growth frontier
receive the Indian tourists, Alhasan informs, “We      lot of which were groups, families, solo travellers   Alhasan elaborates that to date, Saudi has had
are consistently working on gaining confidence         seeking the beach activities and even those who       a bilateral agreement of 56000 seats between
from the Indian travellers about Saudi and are         are attracted by the culture and heritage. For        India and Saudi out of which 28000 have been
making sure that every touch point that Indian         the year ahead, we are targeting families, the        utilised with airlines like Saudia, flynas, Air
traveller goes through, from landing-in to leaving     growing middle class, students who are going          India and IndiGo. Adding to that, he expectantly
Saudi Arabia, is truly delightful. Indians’ appetite   back to universities and are stopping over in         shares, “We are also working with other airlines
to travel is very promising and they are always on     Saudi Arabia. Given the fact that Indians are         to increase the number of slots and also look
the lookout to explore more. Keeping that in mind,     well-acquainted with the Middle East, we are          at adding the number of Indian cities into our
we are promoting Saudi’s distinctive offerings         also aiming to loop in those travellers who are       portfolio of flight frequencies to Saudi Arabia.
that include various regions and cities, each of       doing combination trips including visits to other     We are expecting a lot more this year in terms
which has different topography, weather, culture       Middle Eastern countries while visiting Saudi.        of augmented air connectivity as we are keen on
and cuisines. We are also learning to understand       We will also be working tactically to collaborate     developing more routes from India and growing
what Indian travellers seek and are also working       with Bollywood, bring in some crowd-pulling           them in coming years.”

20 travelscapesonline.com          JUNE 2022
SPECIAL FOCUS INBOUND

                            We plan to expand our presence by opening
                            around 50 franchises in coming one year in India
                            and in Asian countries by 2023”
In an insightful conversation with A.K. Mohan, Managing Director, Southern Travels Pvt.
Ltd, TravelScapes learns how and why this 51 year-old tour company holds great eminence and
excellence in Indian domestic tourism segment. Read on to find out more about the company, its
future expansion plans, the key achievements and core values that set them apart…
By Gagneet Kaur

                                                      well as from association and trade bodies.
                                                       Recently, the company was awarded the most                 SOUTHERN TRAVELS:
                                                      prestigious VETA Award for “India’s Top Rated                 A SNEAK PEEK
                                                      Domestic Tour Operator” at Versatile Excellence
                                                      Travel Awards 2022 hosted by TravelScapes.
                                                                                                             •   Southern Travels is a 51 year-old brand
                                                                                                             •   One of the top players in domestic market
                                                      In general, what scope do you see for domestic         •   Also owns hotels in New Delhi, Jaipur and
                                                      tourism in India post COVID? How has the re-               Vijayawada with over 200 keys
                                                      sponse been so far this year, in terms of bookings     •   Southern Travels has 12 branches in
                                                                                                                 India with fleet of its own vehicles
                                                      for Southern Travels?
                                                                                                             •   The company has a strong presence
                                                      Tourism post COVID has witnessed a boom in                 among B2C
                                                      the domestic sector. People were almost locked         •   Has been awarded with National Tourism
                                                      inside during the last two and half years and              Award by the Ministry of Tourism for 8
                                                      fear of COVID overpowered the minds. Indian                times in a row
                                                      government took appropriate steps by vaccinating       •   Recently, the company was bestowed
                                                                                                                 with the title “India’s Top Rated Domestic
                                                      the people with double dose, which in turn                 Tour Operator” at VETA 2022 hosted by
                                                      created confidence in travellers. This year came           TravelScapes
                                                      as a ray of hope as there is a tsunami of rush to      •   Expansion plans include opening around
Please give us an overview about Southern             many destinations like Kashmir, Uttarakhand                50 Franchises in coming one year in
Travels, its key services and products/ markets.      (for Char Dham), Himachal, North East, Goa,                India and to Asian countries by 2023
                                                                                                             •   Also plans on expanding presence in
Southern Travels is a five decades old company        Andaman and many more.
                                                                                                                 GCC countries by 2024 and to USA, South
having an incredible network of branches in             Talking particularly of our company, Southern            Africa and UK by 2025
India. It is undoubtedly, one of the top players in   Travels has recorded a very good business this
domestic market. The services include domestic        year and has good numbers of closure for coming
and international tour packages, hotel bookings,      months too. We also see a tremendous growth of
car and coach rentals, cruises, MICE, passport,       enquiries as compared to last years.                 Southern Travels is a recognised brand in India;
visa and Insurance. Southern Travels also owns                                                             thanks to your efforts and zeal to grow with the
hotels in New Delhi, Jaipur and Vijayawada with       There are never ending debates and discussions       team. What has been your mantra for success?
over 200 keys. As a part of expansion strategy, the   to get “tourism” recognised as an “industry”. Ac-    Southern Travels is a 51 years old brand that
group plans to start a vertical in managing hotels    cording to you, what kind of support can govern-     has served to millions of tourists until now. It is a
across India with its brand by 2023.                  ment extend to the tour operator fraternity?         well-known name that has made its mark in the
                                                      Tourism in India has significant potential with      domestic tourism segment of India.
Till date, how has the growth been for Southern       rich culture and historical heritage, variety of       The mantra for success of Southern Travels
Travels ?                                             ecology and places of natural beauty spread          has always been its belief in quality services,
Southern Travels is a professionally run company      across from Kashmir to Kanyakumari. Tourism          transparency, in technology as well as on
with a continuous year on year revenue growth         is very important for the country’s economic         researching on the client requirements and giving
and evident increase in client base of the            growth. This sector generates direct and indirect    the quality products at affordable costs and of
company. This growth can be credited to our           employment opportunities for millions of job-        course, our great and strong team.
quality services and the marketing strategies;        seekers. Pre-COVID, it was contributing around
the reason why Southern caters to over 1.5 lakhs      6.9% share in India’s GDP.                           What are your future plans for Southern Travels?
customers per year.                                     Given the fact that it has tremendous potential,   Southern Travels has 12 branches in India
                                                      it is definitely a high time that Government of      with fleet of its own vehicles. The company is
Can you shed some light on the key achievements       India should recognise Tourism as an Industry.       into major restructuring of its business and
of the company?                                       In fact, some of the state governments recently      operations. It has appointed a CEO and senior
The company is well established and has a strong      declared and claimed tourism as a top industry.      management teams who have over three decades
presence among B2C. The company always                If the Govt. of India works on this, there would     of experience in tourism business. We plan to
believed in delivering very high level of services    be an exponential growth which will help in          expand our presence by opening around 50
and is known for its honesty and transparency         strengthening our economy.                           Franchises in coming one year in India and
with its clients.                                       The government can support the tourism             to Asian countries by 2023, GCC countries by
 Southern Travels is also a proud winner of           industry in India by (1) injecting liquidity into    2024 and to USA, South Africa and UK by 2025.
National Tourism Award felicitated by the             tourism sector, (2) giving priority loans and (3)    The company is also investing in technology
Ministry of Tourism for 8 times in a row and many     creating vacation subsidy program for domestic       divisions which are allowing us to achieve success
other awards from various State Governments as        tourists and more.                                   milestones more easily.

22 travelscapesonline.com          JUNE 2022
SPECIAL FOCUS TRADE

                                                       ARK Travel Group reveals a
                                                       remarkable new identity and
                                                       growth frontiers for 2022
                                                       One of the well-known and trusted players in the leisure
                                                       travel and luxury tourism segments, ARK Travel Group
                                                       now wears a brand new look. In a candid conversation
                                                       with the cruise connoisseur Kishan Biyani, Managing
                                                       Director of ATG (ARK Travel Group), TravelScapes learn
                                                       all and more about ARK’s new brand-identity reveal as
                                                       well as the expansion plans and new developments aimed
                                                       at enhancing its bouquet of travel services post-COVID
                                                       By Gagneet Kaur

Ahead of unveiling the fresh brand identity,                                                          ARK Travel Group has about 18 satellite offices
what new does ARK Travel Group has in store                                                           operating where we retained all the staff during
this year?                                                                                            the pandemic as well who communicate with
The first and foremost thing in our mind is to                                                        the travel agents on daily basis. With this kind
uphold our new logo, the new brand identity                                                           of commitment, we see the number of satellite
while continuing the legacy of ARK. The new                                                           offices in India going up to 30 in the next three
logo reveals much brighter and more vibrant                                                           months and we have already started the process
colours and each unit of the logo represents                                                          by appointing people in every city. This is
the various business verticals as well as the                                                         eventually helping us enhance our network of
sentiments that the brand would like its                                                              travel agents and interact with them recurrently.
clients to associate with. This lively colour
                                                                                                      Talking of how digital tools, especially social
     "I feel delighted to share that under ARKRep, we have                                            media, have become an important trend in
                                                                                                      post COVID era, how is ARK leveraging them
      already acquired a lot of accounts and are expecting                                            to their utmost benefit?
             another 4to 6 brands to come on board"                                                   It goes without a doubt that a lack of social
                                                                                                      media presence somehow affects the brand's
                                                                                                      popularity. So to benefit from this trend and
spectrum also depicts our curiosity, diversity     check everything from the availability of cabins   be relevant in the market, we have hired a
as well as a limitless range of services that      to information on vessels while sitting in their   completely new marketing team. I am happy to
complement well with our expansion goals.          offices. Going forward, we are now revealing       share that my daughter Sakshi Biyani is also a
However, our dynamic vision and core values of     the new ChatBot feature for the Norwegian          part of the marketing team and is responsible
commitment stay the same as they were before       Cruise Line for the travel agents. We are soon     for managing the company’s branding. No one
the rebranding. With this, we also plan on going   going to add a feature of adding their Facebook    could have handled it better than her because
global very soon and have ambitious expansion      handles on the Bot so that the consumers can       I think the new generation probably has better
plans regarding the same. We do have some          directly get their replies through the same. If    opinions and more creative ideas when it comes
other new and exciting things coming up in         the chat bot feature comes out to be successful,   to using social media platforms to their utmost
immediate future.                                  we will be bringing it out for all the cruise      advantage.
 Further, the Resort World Cruises which was       lines we represent in order to grow big in the
not operating earlier has announced its global     market. Also, for the next six months, our key     Your entrepreneurial journey in ARK has been
debut in Singapore. It is indeed big news for      focus would be to establish the Resorts World      incredible. What is your mantra to sustain a
ARK as the market of cruising is what we           Cruises brand and create its strong presence       good business?
excel in. Also, during the peak pandemic time,     and demand in the market.                          It has always been- to be a “travel agent’s
we acquired Outbound Konnections which                                                                person”. It is quite easy to handhold the agents
will now be called ARKRep, the company’s           What other ways you are implementing for           in their opportune time but when they are stuck
representation and marketing arm. I feel           pulling in more Indian travel agents?              and need the utmost help during the mess, one
delighted to share that under ARKRep, we           Through DECK PRO that I mentioned previously,      should come forward for the support. And this,
have already acquired a lot of accounts and        we are trying to educate a lot of agents about     I believe, is the best way to stay connected with
are expecting another 4to 6 brands to come         this digitally driven booking engine, the          them as well as develop your business. If you
on board. For our other signature product          products uploaded on the same for selling and      are helping one agent of a city, he will further
ARKTech, we have got the DECK PRO which is         empowering them to access almost everything        talk about you with another 10 people that will
the unique proprietary online system by ARK        on the DECK PRO. We have also always been          eventually grow both your network and the
allowing travel agents to register for free and    in one-to-one touch with all the travel agents.    business.

24 travelscapesonline.com        JUNE 2022
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