EXHIBITOR MANUAL SMALL ENGINE TECHNOLOGY CONFERENCE 6-8 NOVEMBER | DUSSELDORF, GERMANY
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EXHIBITOR MANUAL SMALL ENGINE TECHNOLOGY CONFERENCE 6–8 NOVEMBER | DUSSELDORF, GERMANY CONTACT DETAILS IOANA PETRICEAN MAREN SCHNOOR SAE International - Europe Hilton Dusseldorf GES Exhibitor Services Project Manager Senior Convention & Events Sales Manager saesetc@ges.com Ipetricean@sae.org maren.schnoor@hiltondusseldorf.com Tel: +49 2051 281177 +32 (0)2 740 22 30 +49 211 4377 0
CONTENTS DEADLINES ................................................................................................................................................ 2 CONFERENCE VENUE ................................................................................................................................ 3 CONFERENCE REGISTRATION ................................................................................................................... 3 ACCOMMODATION................................................................................................................................... 3 DISCOUNTED TRAVEL ............................................................................................................................... 4 EXHIBITION TIME TABLE ........................................................................................................................... 4 FULL SERVICE STANDS (SHELL SCHEME STANDS) ..................................................................................... 6 SPACE ONLY STANDS ................................................................................................................................ 7 EXHIBITION SERVICES ............................................................................................................................... 7 CLEANING AND WASTE COLLECTION ....................................................................................................... 8 CLEANING AND WASTE REMOVAL ........................................................................................................... 9 BUILD UP WASTE REMOVAL ..................................................................................................................... 9 BUILD UP PRE-CLEAN .............................................................................................................................. 10 SECURITY ................................................................................................................................................. 10 SHIPMENTS ............................................................................................................................................. 11 BOOTH DISPLAY AT THE CONFERENCE VENUE....................................................................................... 11 LOADING AND UNLOADING ................................................................................................................... 12 ACCESS AND PARKING (EXCLUDING DELIVERIES)................................................................................... 13 COMPANY RECOGNITION ....................................................................................................................... 15 FLOORPLAN............................................................................................................................................. 16 SHIPMENT TAG ....................................................................................................................................... 17 PAYMENT CREDIT CARD FORM FOR THE AV EQUIPMENT ..................................................................... 19 SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
DEADLINES EXHIBITION LOGISTICS Shipment to be delivered at the venue As of 29 October Shipment to be picked up from the venue 8 November 25 September (Early bird rate) Booth visual to send for approval 30 October (Standard rate) Risk assessment 8 October 21 September (Early bird rate) Electrics (if different from what is included in the package) 30 October (Standard rate) 25 September (Early bird rate) Cleaning & waste 30 October (Standard rate) 25 September (Early bird rate) Hire of AV & IT equipment 30 October (Standard rate) Stand fitting extras, furniture/ material/ graphics 21 September (Early bird rate) requests 19 October (Standard rate) Truck description, arrival and departure times 16 October REGISTRATION & ACCOMMODATION Accommodation booking 5 October Registration 19 October MARKETING MATERIALS Logo (.eps) and description (100 words) 5 October Event guide advertisement 5 October SETUP Exhibition space setup (exhibitors) Monday, 5 November | as of 14:00 Exhibition space dismantle Thursday, 8 November | as of 15:00 SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
CONFERENCE VENUE Hilton Düsseldorf 20 Georg-Glock Strasse D-40474, Dusseldorf Germany CONFERENCE REGISTRATION As an exhibitor/ sponsor, you will receive a number of free registrations depending on the chosen package. To register for the conference as exhibitor/ sponsor, please follow these steps: 1. Go to the online registration platform. 2. Create your profile (username & password) – one for each registration. 3. Register as member/ non-member using the allocated registration code(s). Remember: No additional fee will be required for the registrations allocated to your company according to the level of sponsorship. ACCOMMODATION SAE International has negotiated reduced rates at the conference venue as per the below. All attendees are responsible for their own lodging and travel arrangements. Rates & Availability Standard double room – single use: €149 Standard double room – double use: €169 The above fees include breakfast, service charge, VAT and Wi-Fi. In order to make reservations at the reduced rates and for further details, the attendees should use the following link. Rooms can be booked until 5 October 2018 and any additional requests after these dates will be at the discretion of the hotel. The rooms can be cancelled without penalties until 30 days prior to the event free of charge. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
DISCOUNTED TRAVEL Lufthansa Group Partner Airlines offer a comprehensive global route network linking major cities around the world. We offer special prices and conditions to participants, visitors, exhibitors, invited guests as well as employees of the Contracting partner and their travel companions. To make a reservation, please click on www.lh.com/event-flight-booking and enter the access code BEZQMBG in the “Offer for discounted flights” area. This will open an online booking platform that will automatically calculate the discount offered or provide you with an even better offer if another promotional fare is available. EXHIBITION TIME TABLE EXHIBITION BUILD UP DATE ACTIVITY SCHEDULE Monday, 5 November Stand construction (GES) 07:00 – 14:00 Monday, 5 November Stand construction and exhibitor set-up 14:00 – 18:30 Tuesday, 6 November Exhibitor set-up 07:30 – 10:00 Important health and safety note: please make sure your stand builders are wearing security shoes as well as a helmet. On Monday, 5 November, GES will be constantly present, together with the Health and Safety inspectors, in the exhibition area to proceed with the inspection of each booth. Please make sure that your stand is finished by 18:30. Stands must be completed and excess products and materials removed from the ballroom no later than 09:00 on Tuesday, 6 November, please allow enough time to load and unload vehicles. During build up and breakdown contractors and exhibitors are requested to wear build up/ breakdown passes at all times and to comply with the Health and Safety regulations of the venue. Please collect as many passes as you need from the organisers’ desk. EXHIBITION OPENING HOURS DATE ACTIVITY SCHEDULE Tuesday, 6 November Exhibition area open 10:00 – 18:30 Wednesday, 7 November Exhibition area open 10:00 – 17:30 Thursday, 8 November Exhibition area open 10:00 – 14:30 Timing of exhibition opening hours are subject to change with finalisation of the conference programme. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
F&B HOURS The below functions and breaks will take place in the exhibit hall to maximise traffic, hence your visibility. DATE ACTIVITY SCHEDULE AM Coffee Break 10:00 – 10:30 Tuesday, 6 November Lunch 12:00 – 13:30 PM Coffee Break 15:00 – 15:30 AM Coffee Break 10:00 – 10:30 Wednesday, 7 November Lunch 12:00 – 13:30 PM Coffee Break 15:00 – 15:30 AM Coffee Break 10:00 – 10:30 Thursday, 8 November Lunch 12:30 – 13:30 EXHIBITION BREAKDOWN DATE ACTIVITY SCHEDULE Thursday, 8 November Exhibition area dismantling 15:00 – 19:00 Important: For safety reasons, breakdown cannot start before the official end of the show and until all visitors have left the ballroom. During build up and breakdown contractors and exhibitors are requested to wear build up/ breakdown passes at all times and to comply with the Health and Safety regulations of the venue. Please collect as many passes as you need from the security personnel upon your arrival at the venue. All exhibits and stand equipment must be removed from the ballroom by 19:00 on Thursday, 8 November. Any remaining items will be removed to store at the exhibitor’s expense. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
FULL SERVICE STANDS (SHELL SCHEME STANDS) A 9m² booth package includes: carpet, exhibition stand structure, 3 LED spotlights, 1 double socket, fascia name boards white including booth number and company name on open sides. A 18m² booth package includes: carpet, exhibition stand structure, 6 LED spotlights, 2 double sockets, fascia name boards white including booth number and company name on open sides. Important: all above booths exclude furniture. Please refer to the order form of our partner GES to add this to your stand. You will be required to create a personal account on the platform to place your order. Each exhibitor should arrange their own insurance, protecting from damages, robbery, and/ or lost material. If you do not require any shell scheme, please contact us at EUevents@sae.org & saesetc@ges.com. Interior Stand Fitting – Extras Please remember that no item of interior display may extend beyond the limits of the stand or above the height of the dividing walls. There must also be no alteration or adjustment to any part of the full-service stand structure. Any damage incurred to panels or other part of the stand will be charged to the exhibitor directly. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
SPACE ONLY STANDS Space Only Stand is a floor space only stand which does not include the construction of a modular booths. Space Only exhibitors need to mandate their own stand constructor to build their stand. Required: - Accreditation of your preferred stand constructor - Visual or graphics of the stand by 25 September All exhibitors are invited to read and abide to all exhibition and venue rules. It is the responsibility of each exhibitor to make sure that all safety and fire regulations are being respected by its staff and contractors. Important note: each exhibitor should arrange their own insurance, protecting from damages, robbery, and/ or lost material. We strongly recommend contacting our preferred exhibitor contractor: GES Exhibitor Services saesetc@ges.com Tel: +49 2051 281 177 Exhibitors allocated a space that borders another exhibitor’s booth must install a dividing wall finished on both sides on the adjoining side(s). Exhibitors who have been allocated an island booth, must as a rule finish on both sides of the walls, if walls are included in the design. EXHIBITION SERVICES FURNITURE Please use the order form or contact GES. AUDIOVISUAL For every AV Materials order you can contact directly the following contact person: (please make sure to fill in the credit card form provided at the end of this manual) Konrad Nocon Event Technology Manager PSAV – Hilton Düsseldorf Tel: +49 211 4377 2550 Fax: +49 211 4377 2551 knocon@PSAV.COM SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
WI-FI/ INTERNET Basic Wi-Fi is available throughout the venue. Please be aware that it is only powerful enough for general surfing, checking e-mails, etc., not downloads. It can support several users but the speed will reduce, the more users are online. If you would like to order internet for your stand, please note that this will be WIRED internet and you can order your internet by filling in the Excel document attached to the email you have received from EUevents@sae.org and send it back completed and signed to our hotel contact as follows: MAREN SCHNOOR Hilton Dusseldorf Senior Convention & Event Sales Manager Maren.Schnoor@hiltondusseldorf.com +49 211 4377 3004 STAND CONTRACTORS/ RISK ASSESSMENT Exhibitors may employ a stand contractor of their choice for all areas of their stand, except full service stands (and additions to full service stands) for whom the official contractor is GES. If you employ a contractor to build your stand (Space Only), it is essential that your contractor is fully aware of his or her responsibilities and that all work must be carried out in conformity with the requirements of the "Rules and Regulations" as specified in the exhibitor manual. All Space Only stand contractors must submit a stand risk assessment and plan. TROLLEYS Exhibitors should bring trolleys to transport goods from their vehicles to stands. Hilton Dusseldorf will not be able to accommodate for such requests. CLEANING AND WASTE COLLECTION General cleaning of the exhibition hall will take place during exhibition build and prior to the exhibition opening each day. This service includes aisles and public spaces and it is free of charge to exhibitors. It is the responsibility of each exhibitor to ensure that their stand is clean and tidy. Cleaning of exhibition stands can be facilitated at a cost to the exhibitor. Please be aware that all exhibitors are required to dispose of their own rubbish. This includes wooden pallets, unwanted stand building materials, unwanted carpet and associated flooring materials. Cleaning during the exhibition/ event The exhibitor must provide adequate access and freedom of movement to allow the cleaning operation to take place daily with particular consideration to opening or performance times. Please make sure to order the required service by filling the order form accordingly. Waste removal after the exhibition At the end of the exhibition set up, the contractors and exhibitors are responsible for the removal of all waste, debris and stand fitting created in the dismantling of their stand. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
CLEANING AND WASTE REMOVAL The exhibitors and contractors are responsible for the removal of any other waste, including: - Carpet - except scraps - Crates/ pallets - Metal work - Large items that will not fit into rubbish receptacles or that need to be removed by mechanical means - Hazardous waste – e.g. paints, solvents, chemicals, clinical waste, aerosols, oils or lubricants, including rags used in the application of these substances cooking oils, strip lights (fluorescent tubes) and light bulbs material produced by working demonstrations of exhibits. All such items must be removed from the ballroom in sufficient time for the venue’s cleaning contractor to clean the floors within tenancy hours on the last day of the license period. If such items are not removed, the venue may arrange for their removal and any associated costs will be passed on to the exhibitor. The venue accepts no responsibility for any items left on the premises after tenancy hours on the final day of the license period. Due to safety regulations it is not allowed to store empties or packaging materials in the exhibition stands. Storage of these is handled by the organiser. Please contact us at EUevents@sae.org for further information. All above mentioned items must be removed by 19:00 on Thursday, 8 November. BUILD UP WASTE REMOVAL All gangways/ doors should be maintained and there should be a clear route provided to all Fire Exits during the build-up of the event. If there is no clear route the clearing of gangways/ doors cannot take place therefore potentially delaying the build of an exhibition/ the overall event. The exhibitors and contractors are to monitor the gangways/ doors ensuring that all stand fitting, product and equipment are not blocking access for the cleaning team. Below summarizes the service during the build: - Gangway recycling waste is removed as generated, excluding recycling waste on exhibition stands or recycling waste generated during the set-up of a working demonstration of exhibits. Please refer to section on Recycling waste. - Any items left in the gangway/ door will be deemed as recycling waste and disposed of. - Clean dry and leave in slip free condition. - Position hazard signs as appropriate. - Remove and dispose of in a safe manner any breakages of glass. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
BUILD UP PRE-CLEAN On Monday, 5 November as of 18:00, all work in the nature of construction or erection of stands at an exhibition must be completed. All vehicles, plant, ladders, trestles, scaffolds, trolleys, spare material and other items used in connection with the construction and erection of stands at an exhibition must be removed from the space. At the same time all exhibits and exhibitors’ materials required for the exhibition must be removed from the gangways and placed on stand areas to allow the company’s cleaning staff to sweep the gangways and clear the recycling waste from the space overnight. The stand builder must provide adequate access and freedom of movement for the final cleaning as of Tuesday, 6 November at 09:00 to allow the cleaning operation to take place in reasonable time prior to the commencement of the open period. If sufficient time is not provided by the exhibitors, cleaning may not be completed and therefore may lead to the opening of the exhibition being delayed. For safety reasons, during build-up, gangways/ doors must be left clear and not obstructed in any way. Exhibitors are responsible for arranging their own disposal of debris, all waste materials and stand cleaning service. SECURITY Whilst every reasonable precaution is taken during the show to ensure the premises are adequately patrolled, the show management and the Organizers of the event expressly disclaim responsibility for any loss or damage to property of any exhibitor from any cause. To help ensure good security at the show, please follow these points: - Make one member of your team responsible for your company's safety and security at the exhibition. - Do not leave cash, handbags, mobile phones, valuables, etc. in unlocked drawers, cupboards or on exhibits in your stand. - Do not leave wallets in unattended clothing. - Check all lockable desks and cupboards are locked before leaving your stand. - Please note that build up and breakdown days are high-risk periods. You are recommended to work in pairs so that the stand is manned at all times. - Make sure you arrive prior to the official opening time and do not leave your stand at night before the hall is clear of visitors. Should you have small valuables, which you wish to leave on your stand you are advised to provide yourself with lockable steel cabinets or other safe storage areas. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
SHIPMENTS Should you wish to arrange to have your items couriered in advance of the event, Hilton Dusseldorf can accept these as of 29 October and will arrange for these to be signed for and stored until the event date. The venue will not accept responsibility for any missing or undelivered parcels hence please use the delivery tag available on the final page of the exhibitor manual. Upon the conclusion of the event, the return shipments should be labelled and pick-up should be organized for 8 November. At the end of the exhibition dismantle, the exhibitors are responsible for the removal/ pick-up of their packages. Any remaining items will be removed to store at the exhibitor’s expense. BOOTH DISPLAY AT THE CONFERENCE VENUE Remember: ➢ Signposting at the conference venue is strictly forbidden. ➢ In all cases, companies are responsible for ensuring that their promotion during the conference is legally and ethically acceptable. ➢ No tapes, adhesives, or any items are to be used to hang or attach signs to or display materials on the hotel/ facility walls. Setup and dismantle Exhibition space specifications Companies must adhere to the indicated start and end The Rheinlandsaal has 5,80 m ceiling and 500kg per times. Extensions beyond the assigned timings are not sqm floor weight. allowed under any circumstances. The exhibit space should be completely vacated immediately after the end of the event. Companies are responsible for removing all materials, waste, etc. from their space. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
LOADING AND UNLOADING Clear timings, size of trucks and quantity of vehicles should be communicated at EUevents@sae.org by 16 October. These times will be strictly implemented by the exhibition staff. Any vehicle arriving outside its allotted time will be asked to depart and return at their scheduled time. During build-up, vehicles requiring access to the Hilton Dusseldorf should be directed to the relevant access door (either Rheinlandsaal A or Rheinlandsaal Foyer) where they will be unloaded as quickly as possible. The vehicles will then be immediately removed from the access area and taken off site. Depending on the operational constraints of the event, a time allocation may be enforced in order to make space for other vehicles. Vehicles will be directed to the holding area, where they will be met by a member of our Security Team. Once at the site, the driver will be logged, given an access permit and informed of the approximate waiting time. All access to and from the Hilton Dusseldorf will be managed by our Security team. During an exhibition breakdown, stand contractors will not be permitted access to the venue for at least 1 hour after the closing time of the exhibition. This is to allow exhibitors sufficient time to break down and pack up their stands. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
ACCESS AND PARKING (EXCLUDING DELIVERIES) Car parking is accessible at the rate of €25,00 per car/ 24hrs. Unloading Main Hotel Entrance Rheinlandsaal A Loading Rheinlandsaal Foyer Rheinlandsaal A Entrance Parking Entrance SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
PROMOTE YOUR PRESENCE AT THE EVENT How would you like your exhibition space to look like? 1. EMAIL SIGNATURE Add a call-out regarding Small Engine Technology Conference to your email signature (including the SETC banner below, and the URL: https://www.setc18.org/). VISIT US AT BOOTH #XXX! Small Engine Technology Conference 2018 6-8 November 2018 Dusseldorf, Germany 2. SOCIAL MEDIA Post blurbs in your social groups to help promote your participation, sponsorship, or exhibit at SETC 2018. Further information can be found in the promotional toolkit. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
3. NEWSLETTERS/ CORPORATE PUBLICATIONS Promote the SETC 2018 in your company newsletter, corporate publication, or company website. Also, consider using newsletters of industry-related associations or organisations with which you are involved as another promotional vehicle. Please remember to include the below information: SAE 2018 Small Engine Technology Conference 6-8 November 2018 Dusseldorf, Germany https://www.setc18.org/ 4. UTILIZE YOUR OWN PR/ MARKETING Ask your PR/Marketing department to help assist with promotion. Or, if you’d prefer, please provide us with a contact in your PR/ Marketing department. We’d be more than happy to be in contact with them! COMPANY RECOGNITION As an EXHIBITOR and/or a SPOSNOR the following exposure is offered: • Your company logo, website link and 100 words description will be displayed on a dedicated page of the event website, event guide and mobile app ensuring direct visibility to each visitor • Recognition on sponsor appreciation signage throughout the event. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
FLOORPLAN BALLROOM C PLENARY ROOM BALLROOM A&B ENTRANCE FOYER ENTRANCE SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
SHIPMENT TAG Name of Event: SAE SETC 2018 Date of Event: 6-8 November 2018 Name of Contact Onsite: Ioana Petricean (+32 475 246 315) Juliette Arpin (+33 676 145 114) Hotel Address Hilton Düsseldorf 20 Georg-Glock Strasse SAE SETC 2018 Booth N° - Company (insert your details) D-40474, Dusseldorf Germany Hotel Contact Name: Maren Schnoor Tel: +49 211 4377 0 Shipper name and organisation: Box No: Content: SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
Purpose: Booth materials/ bag insert/ etc (select applicable) SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
PAYMENT CREDIT CARD FORM FOR THE AV EQUIPMENT SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
INTERNET ORDER FORM Please us the Excel document attached to the email you have received from EUevents@sae.org and send it back completed and signed to Maren Schnoor, Maren.Schnoor@hiltondusseldorf.com. SAE International - Europe c/o MCI Brussels - Boulevard du Souverain 280 - B-1160 Brussels – Belgium Phone: +32 (0) 2 320 2538 - Fax: +32 (0) 2 743 1550 - Email: EUevents@sae.org
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