Executive Director Workforce Development Office - The City of ...

Executive Director

    Workforce
Development Office

Recruitment Profile - Executive Director
               City of San Antonio Workforce Development Office
                                                 April, 2021
The Logan Development Group is conducting an executive search to identify an Executive Director to lead
the newly created City of San Antonio Workforce Development Office. The Executive Director is responsible
for the implementation of the City’s workforce development strategies including the SA Ready to Work
Program. The $ million-dollar investment of City sales tax dollars to the SA Ready to Work Program was
approved by nearly 77% of voters in 2020. SA Ready to Work addresses the barriers many residents face in
accessing careers that foster economic stability and residents who may be disproportionately impacted by the
COVID-19 pandemic. This investment of City sales tax dollars will provide tuition assistance, last-dollar
scholarships and wraparound support to San Antonio residents to promote skills development and job
placement into high-wage, in-demand occupations.

The SA Ready to Work Program will be implemented in collaboration with various community organizations
and training providers, to maximize resources and experience in workforce development. The Executive
Director will need to identify, manage and foster collaborations through contractual agreements and priority
alignment with various emplo ers siness leaders ed cational instit tions comm nit sta eholder gro ps
and governmental entities.

Transparency in the SA Ready to Work Program is critical and requires accountability with annual metrics and
overall outcomes to remain aligned with the intent communicated to voters. The Executive Director must
strategically balance and assess program efficiency and effectiveness, continuously evaluate strategies and key
indicators, and communicate this information effectively with elected officials, City management, business and
organizations executives, and resident stakeholders.

                                        Daniel@logandevgroup.com
                                               662-231-9820

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About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.5 million residents. Located
in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one
of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in
the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio
is an excellent mix of business services, manufacturing, health care, communications, corporate and regional
offices, government, and the convention and tourism industry. San Antonio is rich in recreational and cultural
opportunities and home to the San Antonio Spurs.

City Government

San Antonio has a Council-Manager form of government with a ten-member City Council. Councilmembers
are elected by District, while the Mayor is elected at-large. The term of the office for the Mayor and all
members of the City Council are two-year terms, for not more than four (4) full terms of office. The City
Council appoints the City Manager, who appoints all officials in executive positions with the exception of the
City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.

The City of San Antonio has been recognized for its high level of professional management by the ICMA and
National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating.
The Fiscal Year 2021 adopted operating budget is $2.9 billion with close to 13,000 employees across over 30
departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through
the formation of a citywide Office of Equity in 2017.

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Recruitment Profile
    Executive Director, Workforce Development
    Office City of San Antonio, TX

    Desired Job Experience and Expertise
    • High-level executive experience with a preferred experience and knowledge of
      implementing large initiatives and programs to scale
    • trong experience and no ledge of implementing large scale programs familiarit ith
      p lic sector initiatives a pl s
    •   emonstrated s ccessf l achievements in comm nit engagement and comm nit affairs
    • xperience ilding relationships ith vario s comm nit partners to reach common
      goals
    • Ability to facilitate solutions to challenges ith emplo ers siness leaders comm nit
      sta eholder gro ps and ed cational instit tions
    • Knowledge and understanding of how industry recognized training credentials can help
      build career progression
    • Knowledge in workforce development relative to economic development and private
      industry projects
    • Strong history of leadership and management experience with attention to details
    • Knowledge and understanding of operational functions
    • Proven track record of successfully navigating relationships with elected officials and
      community stakeholders
    • Strong communication skills
    • Ability to recommend and implement new programs and initiatives when needed
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Characteristics & Personality Traits
•   Forward Thinker
•   Strong Leader
•   Facilitator
•   Diplomatic
•   Strong Work Ethic
•     ffective Communicator
•   Integrity
•   Focused
•   Approachable
•   Resourceful
•   Driven
•   Creative
•   Collaborator/Team Builder
•    ncl sive Listener

Education & Experience
Qualified candidates will have a Bachelor’s Degree from an accredited college or
university with major coursework in Business, Business Administration, Human
Resources, or related field. A Master’s Degree is preferred.
Qualified candidates
will also have ten (10) years of progressively responsible experience in non-
profit, public, or private business including five (5) years of administrative or
supervisory responsibility.

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Top Requirements
• High-level management experience leading as a facilitator and team builder
• Experience and knowledge in economic development programs and initiatives
• ac gro nd and experience in comm nit engagement and comm nit affairs
• roven trac record of ilding positive relationships ith external partners and comm nit
sta eholders gro ps
• Background and nowledge in hiring, training, and other areas that impact job creation and
expansion
• Knowledge and understanding of how industry recognized training credentials can help build
career progression
• Forward and ig-picture thin er
•    rtic late comm nicator
• Ability to navigate various issues and conversations

Goals & Objectives
• Engage with San Antonio employers upfront to identify and strengthen connections to
determine talent needs and secure future job placements for program participants
• Launch the program with reliable partners
• Coordinate existing resources and identify needed resources and partners to fill gaps
• Build reporting capability to allow for transparency with the public
• Develop overall strategy of the office and build support for the strategy through creative
leadership
• Build out the infrastructure putting systems, protocols, and partnerships in place

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Functions and Responsibilities
• Oversees the strategic workforce development plans by leading and administering
  key objectives through leadership in coordination with staff and other departments
• Develop and implement policies, strategy, and programs supporting core services of
  tuition assistance, wraparound services and emergency financial assistance
• Manages the development and implementation of department goals, objectives,
  policies, and priorities for each assigned service area; establishes, within City policy,
  appropriate service and staffing levels; and allocates resources accordingly
• Monitors and evaluates the efficiency and effectiveness of service delivery methods
  and procedures; assesses and monitors workload, administrative and support
  systems, and internal reporting relationships; and identifies opportunities for
  improvement and directs the implementation of changes
• Monitors, evaluates and continuously fosters the collaboration among SA Ready to
  Work contracted organizations and area workforce-related organizations.
• Act as official departmental representative to other City departments, City
  Manager’s Office, elected officials and outside agencies.
• Selects, manages, and evaluates departmental staff; provides or coordinates training
  and works with employees to correct deficiencies; and implements and administers
  disciplinary and termination procedures.
• Management, development and administration of the department budget.
• Provides staff assistance to the City Manager, Assistant City Manager, and City
  Council; prepares and presents staff reports and other communications.
• Provides executive level support and presentations to various City and Community
  boards, committees, and commissions as necessary.

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Strengths of the Position
• Engaged community and elected officials that have made a significant investment and
  commitment to this initiative
• Opportunity to make significant impact
• Stable and strong executive team
• Strong programs and providers in place to build on and bring to scale

Salary and Benefits
    The City of San Antonio is offering a competitive salary commensurate with
    experience. The City offers generous benefits and retirement including annual and
    personal leave, monthly care allowance, deferred compensation plans,
    relocation/moving expenses and participation in the Texas Municipal Retirement
    System (TMRS).

Application Process
    If interested in this opportunity please send resume/CV and cover letter to:
                             daniel@logandevgroup.com

    This position is open until filled. Upon receipt, resumes will be screened in relation
    to the criteria outlined in this profile. Candidates selected for interview will be
    contacted by a representative of the Logan Development Group or the City of San
    Antonio’s Executive Recruiter.

    Please note: Under the Texas Public Information Act, information from resumes may be subject to public
    disclosure.

The City of San Antonio is an Equal Employment Opportunity Employer

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Additional Information

Click images for additional information »

Additional Links:

SA: Ready to Work Solicitations – Conversation with Community Partners (Apr
2021) (PDF, 3.81MB)
SA: Ready to Work Stakeholder Presentation (Mar 2021) (PDF, 903KB)
SA: Ready to Work RFI #1 – Information from workforce partners (Feb 2021) (PDF,
185KB)
SA: Ready to Work RFI #1 – Presentation to respondents (Feb 2021) (PDF, 671KB)
SA: Ready to Work Preliminary Planning Document (Oct 2020) (PDF, 1MB)
SA: Ready to Work Flyer in English (Oct 2020) (PDF, 6MB)
SA: Ready to Work Flyer en Español (Oct 2020) (PDF, 6MB)

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