Estamos Seguros Report 2020 - Unespa
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Estamos DING
Seguros
INCLU RM
STO
ENA
FILOM IAL
SPEC
Report
2020
3THE BEST ANALYSIS
OF SPANISH INSURANCE ACTIVITY
IN 2020
5TABLE OF CONTENTS
01. INSURANCE ID 2
02. SUSTAINABILITY IN INSURANCE 4
03. FILOMENA, A RECORD SNOWFALL 6
04. LEADER OF QUALITY EMPLOYMENT 8
05. MEDIATION, THE ADDED VALUE OF THE INSURANCE INDUSTRY 10
06. INSURANCE AND PENSION FUNDS AS INVESTORS 12
AND FINANCIERS FOR THE COMMON GOOD
13
07. SOLVENCY, THE INVISIBLE GUARANTEE
14
08. INSURANCE IN SPANISH HOUSEHOLDS
09. LIFE INSURANCE 16
10. MOTOR, A WORLD OF SERVICES 18
11. TAKING CARE OF THE MOST VALUABLE THING, HEALTH 20
12. PROTECTING HOMES AND BUSINESSES 22
13. WHEN SADNESS INVADES EVERYTHING 24
10 FACTS ABOUT INSURANCE IN 2020
2601.
INSURANCE ID
T
he purpose of insurance is to be there dustry takes care of breakdowns, accidents
when things go wrong, compensating and various business problems; and it protects
for damages or providing the necessary people’s health and lives from start to finish.
service to repair them. In short, stand- From an economic point of view, the insurance
ing by customers to try to restore normality to industry accounts for around 5.2% of the Span-
their lives after a mishap. As such, insurance ish GDP. In reality, though, it does much more.
deals with more than 51,600 claims every hour The trust it brings, the certainty it provides, is
from customers who need their help. The in- essential to consumer activity and investment.
IMPORTANCE OF INSURANCE PAY-OUTS
COMPARED TO GDP.
Data September 2020.
Personal
injury 2.96% Property
damage 1.29%
Source: Estamos Seguros, based on data from the Dirección General
de Seguros y Fondos de Pensiones (DGSFP).
DID YOU KNOW THAT...
Insurance is the largest
network of services in
Spain, comprising 570,000
collaborators, mainly
Life insurance payments businesses and the self-em-
The Spanish insurance
account for 2.41% of dispo- ployed. They are repairmen,
investment company is
sable household income. doctors, lawyers, funeral
entrusted with managing
services, etc.
(December 2020). €20,350 on average.
2PROBLEMS SOLVED BY INSURANCE EVERY
HOUR OF THE YEAR.
Data 2019.
Accidents Accidents
in homes in shops
and residential 59
buildings
1,004 Medical procedures Employee
23,808 Of which: accidents
Ėĺtrips to a specialist 6,042 17,765
Other accidents
to individuals
258 Public liability
claims
54
Burials
28
Motor claims
1,258 Of which:
ĖĺVehicles repaired 540
ĖĺRoadside assistance 455
ĖĺDents 232
ĖĺSerious accidents 61
ĖĺVictims of traffic accidents 33 In 1 hour
In the time it takes
to have a nap, insurance
solves all these things...
Source: Estamos Seguros, based on data from the Dirección General
de Seguros y Fondos de Pensiones (DGSFP).
302.
SUSTAINABILITY IN INSURANCE
T
he insurance industry is committed to sus- Internally, insurers favour equal opportunities,
tainability in all its factors: environmen- integration and volunteer work within their or-
tal, social and governance (ESG). In the ganisations.
environmental arena, as institutional in-
vestors, insurers favour the implementation of a Finally, regarding governance, insurance com-
sustainable economy. When performing their role panies stand out for being dedicated to trans-
as protectors, insurance companies also promote parency. The sector is accountable to society for
prevention among their insured parties and, when its activity.
the worst happens, they facilitate reconstruction.
Insurance favours economic and social develop- Below are some examples of its commitment to
ment. It protects people against life’s misfortunes. sustainability.
Environmental
PAYMENTS FROM THE CONSORCIO DE COMPENSACIÓN
DE SEGUROS FOR EXTREME WEATHER EVENTS.
Accumulated. From 1987 to 2019.
CAUSE CLAIMS RESOLVED COMPENSATION (€ MILL.) AVERAGE COSTS (€)
Flood 706,430 6,059 8,577
Atypical cyclonic storm 603,678 1,318 2,184
TOTAL 1,310,108 7,378 5,631
Source: Consorcio de Compensación de Seguros
4Social
www.estamos-seguros.es
31% of members
of the Boards of Directors
of insurance companies
are women.
Source: Red EWI.
THERE ARE MORE AND MORE WOMEN
IN MANAGEMENT POSITIONS
Departments with greater presence Departments where women get promotions
of female managers (December 2020) to management positions in 2020
Management posts by departments % % Department % %
of Women of Men of women of Men
Verification of Compliance 71% 29% Actuarial 100% 0%
HR and training 60% 40% Risk management control 100% 0%
Legal 48% 52% Verification of Compliance 75% 25%
Customer care/service 47% 53% General management 71% 29%
Organisation and protocols 44% 56% HR and training 67% 33%
Accounting - Finance 41% 59% General services 67% 33%
Source: ICEA. Source: ICEA.
Governance
Insurance is a transparent industry that is accountable to society. For this reason:
The insurance sector publishes data on non-financial and diversity information every year.
Specifically, insurance companies provide information on environmental protection, observance
of human rights, corporate responsibility and treatment of employees, and the fight against
corruption; as well as on diversity of the Boards (age, gender, professional profile, etc.).
Seven out of 10 insurers have corporate social responsibility policies.
The Spanish insurance industry is joining various international standards, such as the UN
principles for sustainable insurance and investments
503.
FILOMENA, A RECORD SNOWFALL
E
xtreme weather caused by climate change with a trail of destruction. Damage covered by
increasingly affects society. Insurance insurance amounted to 230 million euros. That
protects against these events by compen- is the amount insurers have paid for the damage
sating for and repairing damage. caused to properties and vehicles. The insurance
industry carried out 198,000 actions due to the
Weather coverage is activated for extraordinary
snowfall. These estimates have been drawn up
risks covered by the Consorcio de Compensación
from the information sent by 29 multi-risk in-
de Seguros, as well as for ordinary risks, direct-
surance companies (with a joint market share of
ly covered by insurance companies, as occurred
82%) and 15 motor insurance companies (70%
with Storm Filomena.
share). The bulk of this payment was for snow
This storm occurred last January, leaving Spain damage to property.
INCIDENTS RESOLVED BY TERRITORIAL DISTRIBUTION
INSURANCE COMPANIES OF INCIDENTS IN INSURED
IN PROPERTIES BY INSURANCE TYPE. PROPERTIES.
Incidents Total Average
amount € mill. cost (€) Region Incidents € mill.
Madrid 78,584 107.2
Multi-risk homes 109,649 66.2 603
Castilla-La Mancha 30,176 81.1
Multi-risk
5,705 8.9 1,564 Andalusia 13,434 5.4
businesses
Aragón 5,171 1.8
Multi-risk 28,833 14.7 Castilla y León 5,026 3.1
511
residential buildings
Asturias 1,559 1.2
Multi-risk
industries 9,392 123.8 13,183 Navarre 451 0.5
La Rioja 343 0.1
Other damage 439 8.9 20,364 210.4
Subtotal 134,743
Rest of Regions 19,725 12.2
TOTAL 154,018 222.6 1,445
TOTAL 154,018 222.6
Source: UNESPA. Source: UNESPA.
For more information on Storm Filomena solvency see:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2021/04/
Impacto-de-la-borrasca-Filomena-en-el-seguro-FINAL.pdf
6CAUSES OF CLAIMS TERRITORIAL DISTRIBUTION
IN INSURED PROPERTIES. OF INCIDENTS IN PROPERTIES,
BY CAUSES OF CLAIMS.
Weather Incidents € mill. Region Snow Wind Rain
Andalusia 2,063 1,585 9,785
Snow 112,875 205.8 Aragón 4,270 250 651
Asturias 455 244 860
Castilla-La Mancha 27,097 856 2,222
Wind (04.
LEADER OF QUALITY EMPLOYMENT
T
he insurance industry provides some to people with disabilities, etc. The insurance
of the highest quality jobs there are. industry is increasingly committed to an egal-
This is demonstrated by job mainte- itarian, sustainable society and, therefore,
nance, the stability of its contracts, creates policies that favour the welfare of its
high pay, equality policies and commitment employees.
TEMPORARY EMPLOYMENT INSURANCE, WELL-PAID
RATE AMONG THE INSURANCE WORK
INDUSTRY’S WORKFORCE
Data 2019.
The 8th
Permanent best paid sector
contracts in Spain
Temporary
contracts Total salary cost:
3,476 euros
4% 96% per month
per employee
Source: ICEA. Source: INE. Quarterly survey of salary cost. IV quarter 2020.
WORKING CONDITIONS.
of the workforce has flexible
84% working hours.
of the workforce has
30% a career plan.
FORMACIÓN.
of the employees have
97% received training in the last year.
AVERAGE
investment per employee.
558 €
AVERAGE of training per employee
33 h. per year.
Source: “Así Somos” survey, Estamos Seguros.
8THE INSURANCE INDUSTRY IS COMMITTED
TO JOB MAINTENANCE.
Employed in the insurance sector, by gender.
Women Mens Total
180,000
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
2008T1
2008T3
2009T1
2009T3
2010T1
2010T3
2011T1
2011T3
2012T1
2012T3
2013T1
2013T3
2014T1
2014T3
2015T1
2015T3
2016T1
2016T3
2017T1
2017T3
2018T1
2018T3
2019T1
2019T3
2020T1
2020T3
Source: Active Population Survey of the Instituto Nacional de Estadística (INE).
SOCIAL BENEFITS OF INSURANCE COMPANIES
FOR THEIR EMPLOYEES.
Data 2019.
Social benefits % Companies
Complementary insurance products 100%
Life insurance 100%
Health insurance 75%
Subsidy of cultural or sports activities 66%
Study grants
58%
Discounts on other insurance
53%
Grant of loans above that set out
in labour agreement 49%
Discounts on home insurance 42%
Discounts on vehicle insurance 40%
Source: ICEA.
905.
MEDIATION, THE ADDED VALUE
OF THE INSURANCE INDUSTRY
T
he industry’s capacity to create jobs through different channels: insurance agents
goes beyond the people employed by (exclusive or associated), insurance brokers,
insurers. There is also a significant bancassurance operators, internet, etc. Insur-
volume of employment related with ance reaches everywhere in Spain thanks to
insurance distribution, where the self-em- a large network of professionals. Its coverage
ployed and SMEs play an important role. contributes to territorial cohesion and finan-
Insurance can be distributed in many ways, cial inclusion.
SPANISH INSURANCE DISTRIBUTORS.
Data 2020.
Exclusive agent,
legal person Insurance broker,
Insurance broker,
11,480 legal person natural person
3,681 1,555
Exclusive agent,
natural person
57,022
Associated agent, Associated agent,
Reinsurance
broker, natural person legal person
legal person
171 319
76
Associated
bancassurance
operator
0 Reinsurance broker,
natural person
40 11
Exclusive
bancassurance operator
Source: DGSFP database.
10INSURANCE COVERAGE SUPPORTS
TERRITORIAL COHESION.
Data 2020.
Total rate per 1,000 Total rate per 1,000
Province inhabitants * Province inhabitants *
ÁLAVA 1.42 LA RIOJA 2.39
ALBACETE 2.5 LAS PALMAS 1.71
ALICANTE 2.31 LEÓN 2.62
ALMERÍA 2.22 LÉRIDA 2.14
ASTURIAS 2.16 LUGO 2.49
ÁVILA 2.13 MADRID 1.69
BADAJOZ 2.63 MÁLAGA 2.29
BALEARIC ISLANDS 1.73 MURCIA 1.93
BARCELONA 1.64 NAVARRE 2.01
BURGOS 2.11 ORENSE 3.57
CÁCERES 2.58 PALENCIA 2.03
CÁDIZ 1.81 PONTEVEDRA 2.33
CANTABRIA 1.76 S. C. TENERIFE 1.90
CASTELLÓN 2.01 SALAMANCA 2.14
CEUTA AND MELILLA 0.66 SEGOVIA 2.56
CIUDAD REAL 2.74 SEVILLE 2.31
CÓRDOBA 2.53 SORIA 2.58
CUENCA 2.97 TARRAGONA 1.95
GERONA 1.86 TERUEL 2.93
GRANADA 2.48 TOLEDO 2.32
GUADALAJARA 1.55 VALENCIA 2.27
GUIPÚZCOA 1.66 VALLADOLID 2.14
HUELVA 2.45 VIZCAYA 1.7
HUESCA 2.7 ZAMORA 2.46
JAÉN 2.85 ZARAGOZA 2.07
CORUNNA 2.42 SPAIN 2,04
(*) Includes agents, brokers
Source: Estamos Seguros with data from the Bank of Spain, ICEA, INE and DGSFP. and bancassurance operators.
1106.
INSURANCE AND PENSION FUNDS
AS INVESTORS AND FINANCIERS
FOR THE COMMON GOOD
I
n addition to paying benefits to claimants, necessary players of the economy. In fact, in-
insurance is a top-level institutional inves- surance has a particularly strong appetite for
tor. Insurance companies and pension funds the kind of investment that is beneficial for all:
show unequivocal vocation for long-term, public debt. So, every day, every hour, insur-
highly rated issuers. This makes insurance a ance finances infrastructure, schools, hospitals
source of financing for the most efficient and and other public expenditure items.
INSURANCE AND PENSION SPANISH INSURANCE
PLAN INVESTMENTS. PROPERTY PORTFOLIO.
In millions of euros. In millions of euros.
Data on 30 June 2020. Data in September 2020.
AMOUNT TERRITORY MARKET VALUE
Spanish public debt 157,176 Madrid 5,985
Foreign public debt 45,216 Barcelona 2,158
Private fixed-interest securities 85,486
Vizcaya 357
Equity securities 34,592
Valencia 215
Investment funds 56,922
Seville 169
Cash and deposits 31,375
Abroad 170
Other 16,415
TOTAL 427,182 Rest of the provinces 1,926
Source: DGSFP. Source: DGSFP.
SCHOOL
TOWN HALL
1207.
SOLVENCY,
THE INVISIBLE GUARANTEE
I
nsurance solvency is rarely ever mentioned. continue to have needs that must be fulfilled
However, solvency is the hidden, silent by their policies. Insurance solvency is what
strength of the industry. Solvency is what guarantees that stability over time, that pres-
enables an insurer to guarantee that it will ent and future solidity. Solvency is the guar-
fulfil its commitments. Insurance clients want antee that shows that what works today will
their insurer not only to be solid and capable continue to work three days, three months or
now, but to remain so in the future, when they 30 years from now.
THE PROVISIONS OF SPANISH INSURANCE.
Data in September 2020. In millions of euros.
LIFE HEALTH VEHICLES MULTI-RISK REST
198,366 4,273 13,516 6,595 17,204
Source: DGSFP.
THE SOLVENCY RATIO OF SPANISH INSURANCE.
Data in September 2020. In millions of euros.
SOLVENCY CAPITAL CAPITAL SURPLUS
COVERAGE
REQUIREMENT (SCR) OVER SCR
RATIO
24,898 33,164
2,332
Source: DGSFP.
For more information on insurance industry solvency see:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2020/07/
La-solvencia-del-seguro-Datos-2019.pdf
1308.
INSURANCE IN SPANISH HOUSEHOLDS
T
he most popular insurance policies are vehicles, etc. The most common combination
present in 96% of households. Spanish taken out by families is motor and home insur-
people invest €4.40 of every €100 to ance; but this varies a great deal from region
protect themselves, their homes, their to region.
PERCENTAGE OF FAMILY BUDGET
ALLOCATED TO INSURANCE.
Data 2019.
Spain 4.35%
Asturias Cantabria La Rioja: Basque Country Navarre
4,32% 4,56% 3,46% 4,46% 3,15%
Aragón
3,77%
Catalonia
Galicia 4,82%
4,63%
Castilla y León
3,98%
Madrid
4,37%
Extremadura
4,33%
Community
of Valencia
4,17%
Andalusia Castilla-
La Mancha
4,31%
4,48%
Canary
Islands Ceuta Melilla Murcia Balearic Islands
4,24% 3,64% 3,59% 3,86% 4,32%
Source: Estamos Seguros with data from EPF 2019.
14PERCENTAGE OF HOUSEHOLDS PURCHASING
DIFFERENT KINDS OF INSURANCE, BY REGIONS.
Data 2019.
ALL
PUBLIC OTHER INSURANCE
Comunidad autónoma MOTOR HOME HEALTH BURIAL
LIABILITY ASSISTANCE INSURANCE
Andalusia 80.88% 66.85% 23.78% 62.41% 9.24% 7.51% 9.32% 95.60%
Aragón 78.51% 76.76% 20.66% 30.58% 2.48% 1.14% 3.72% 94.42%
Asturias 75.64% 76.42% 13.74% 53.85% 1.56% 0.67% 3.91% 94.86%
Balearic Islands 78.45% 56.31% 31.26% 26.21% 3.11% 1.94% 5.05% 89.90%
Canary Islands 80.85% 48.03% 27.13% 61.05% 9.41% 8.64% 10.50% 93.76%
Cantabria 80.97% 83.86% 21.92% 44.23% 8.66% 6.82% 7.61% 96.46%
Castilla y León 78.78% 74.94% 17.38% 37.10% 3.01% 2.26% 4.82% 94.36%
Castilla-La Mancha 84.82% 69.54% 14.25% 53.80% 4.22% 3.19% 7.50% 97.47%
Catalonia 75.83% 76.47% 35.16% 35.16% 1.55% 1.45% 3.54% 94.96%
Community of Valencia 81.17% 79.74% 18.95% 48.51% 1.31% 0.89% 1.55% 96.19%
Extremadura 80.08% 67.02% 20.65% 62.38% 12.64% 11.70% 12.64% 95.36%
Galicia 80.94% 67.46% 15.79% 45.35% 4.24% 3.57% 5.96% 93.37%
Madrid 75.28% 74.95% 31.64% 34.67% 2.50% 2.44% 4.55% 93.34%
Murcia 82.32% 75.26% 20.21% 59.26% 9.68% 8.74% 10.42% 96.42%
Navarre 80.12% 83.68% 14.54% 27.00% 4.45% 4.60% 4.75% 95.99%
Basque Country 76.36% 87.52% 23.73% 39.96% 4.66% 3.57% 4.57% 95.29%
La Rioja 78.49% 79.42% 16.13% 25.35% 3.69% 3.23% 3.84% 95.24%
Ceuta 75.00% 46.67% 25.00% 44.17% 5.00% 5.83% 6.67% 88.33%
Melilla 77.39% 42.61% 20.87% 22.61% 3.48% 3.48% 6.96% 84.35%
Estamos Seguros with data from EPF 2019.
For more information on the role of insurance in family budgets:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2020/06/1.1.c.
-El-seguro-en-los-hogares-EPF-IES-2019-FINAL.pdf
1509.
LIFE INSURANCE
L
ife insurance keeps lifelong hopes and plans Spaniards have already entrusted 187,500 million
from being dashed. It takes care of people euros, the hope of their future, to life insurance.
when they are faced with unexpected sit- Meanwhile, around 70,000 families struck by the
uations in life, and, what’s more, it helps tragedy of an unexpected death every year balance
them build the future they want. Over 9 million their economic situation thanks to life insurance.
SPANIARDS’ SAVINGS.
Data 2020.
CAPITAL. IN
PRODUCT
MILLIONS OF EUROS PEOPLE INSURED
Retirement savings through assured savings plans (PPAs) 12,098 884,078
Occupational pensions through insurance (PSSEs) 391 35,537
Instruments representing pension obligations 26,388 720,159
Annuities 62,568 1,506,893
Systematic individual savings plans (PIASs) 14,441 1,195,559
Long-term individual savings plans (SIALPs) 4,397 526,866
Group insurance 8,045 423,166
Guaranteed lump sum 43,163 2,689,492
Unit linked 13,594 1,200,177
TOTAL 185,084 9,181,927
Source: ICEA.
16BASIC LIFE INSURANCE FIGURES.
Data 2020.
Payments
737,462,710 €
Payments
538,076,627 €
Individual Group
People insured People insured
15,097,705 5,687,520
TOTAL:
People insured:
20,785,225
Payments:
1,275,539,337 €
Source: ICEA.
For more information on life insurance in Spain:
https://www.unespa.es/notasdeprensa/seguro-mantiene-aho-
rro-ano-pandemia-2020/
1710.
MOTOR, A WORLD OF SERVICES
H
aving a private vehicle has many services of proven efficacy. It aims to address
advantages in terms of mobility but the consequences of traffic incidents on peo-
also causes many headaches when ple, vehicles and objects. Given the number
something goes wrong. Luckily, of vehicles on the road, it is an activity that
motor insurance today is a large-scale raft of never stops.
MOTOR CLAIMS RESOLVED EVERY YEAR
BY INSURANCE IN SPAIN.
Data 2019.
Travel Own Legal
assistance damages assistance
3,993,994 2,534,441 193,609
Fire Glass Liable driver Theft
10,061 1,430,189 56,076 128,159
Third-party Third-party liability,
liability, property damage
bodily injuries 2,034,800 Damage Driving licence
541,380 claims revocation Total
11,023,166
97,358 1,080
Source: Estamos Seguros with data from MicroESA and FIVA.
18VICTIMS OF TRAFFIC
ACCIDENTS COVERED
BY INSURANCE EVERY YEAR.
Data 2019.
Total deaths
970
Total people compensated
for death of a loved one
4,160
Total victims with lasting
medical consequences
60,348
Total people with
temporary injuries
232,000
Total direct
victims
293,318
Total victims including people
compensated for death
of a loved one
297,478
Source: Estamos Seguros using the Baremo database. Data 2019.
For more information on motor insurance payments for traffic
accident victims:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2020/09/El-da%C3%
B1o-corporal-en-accidentes-de-trafico-en-2019-FINAL.pdf
For more information on motor insurance payments:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2021/02/El-parque-
automovil%C3%ADstico-en-Espa%C3%B1a-y-sus-percanes-en-2019-FINAL.pdf
1911.
TAKING CARE OF THE MOST
VALUABLE THING, HEALTH
H
ealth matters a lot to people, and policies that provide them with health services.
this is clearly reflected in the data on Therefore, one in five people has healthcare in-
health insurance in Spain. Health in- surance under either individual or group pol-
surance is increasingly widespread. icies. In addition, more and more companies
It currently serves around 13 million Spanish are offering this type of insurance as an em-
customers. More than 11 million of them have ployee benefit
PROPORTION OF THE POPULATION THAT HAS
HEALTH INSURANCE, BY REGIONS.
Data 2020.
Spain 23.35%
Asturias Cantabria La Rioja: Basque Country Navarre
16,03% 7,70% 17,05% 21,96% 10,00%
Aragón
21,40% Catalonia
Galicia 31,82%
16,25%
Castilla y León
18,03%
Madrid
36,65%
Extremadura
14,43%
Community
of Valencia
17,89%
Andalusia Castilla-
La Mancha
20,63%
15,84%
Canary
Islands Ceuta Melilla Murcia Balearic Islands
19,87% 33,52% 30,88% 12,76% 29,49%
Source: Estamos Seguros with data from ICEA and the National Statistics Institute.
20THE AGE OF PEOPLE WITH HEALTH INSURANCE, BY AGE
BRACKETS AND AS A PERCENTAGE OF THE WHOLE.
PEOPLE INSURED %
0 to 5 years old
545,490 5.89%
6 to 10 years old
512,106 5.53%
11 to 20 years old
906,698 9.78%
21 to 30 years old
966,301 10.43%
31 to 40 years old
1,528,570 16.49%
41 to 50 years old
1,981,476 21.38%
51 to 60 years old
1,431,181 15.44%
61 to 70 years old
834,030 9.00%
71 to 80 years old
408,485 4.41%
81 to 90 years old
129,384 1.40%
Over 91 years old
24,629 0.27%
Source: Estamos Seguros.
For more information on the role of health insurance:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2021/05/
El-seguro-de-salud-en-2020-FINAL.pdf
2112.
PROTECTING HOMES AND BUSINESSES
E
very day of the year, a mishap occurs in occur, leaks are the most common. But it is not
a home, an industry, a business or else- the only thing that can happen, nor the most
where every few seconds. And property expensive. By means of service capacity, prop-
insurance is there to deal with it. What erty insurance provides certainty for families
is known as “multi-risk insurance” covers a in their homes, homeowners’ associations in
wide range of situations, from damages to pub- their buildings, and companies in their offices
lic liability. Of all the property trouble that can and facilities.
INCIDENTS IN HOMES, RESIDENTIAL BUILDINGS,
BUSINESSES AND INDUSTRIES.
Data 2019.
RESIDENTIAL TOTAL
HOMES BUSINESSES BUILDINGS INDUSTRIES
Fire 85,672 11,701 9,424 9,588 116,385
Burglary or damage
caused by burglary 357,377 51,107 26,684 25,565 460,733
Public liability 119,934 26,526 71,212 29,288 246,960
Public liability, water damage 110,237 62 160 0 110,459
Water damage 2,512,709 152,993 784,841 55,746 3,506,289
Windows 1,157,613 85,588 72,540 45,084 1,360,825
Loss of profits NA 617 NA 2,548 3,165
Legal assistance 122,470 13,035 23,344 7,062 165,911
Machinery breakdown NA 8,114 NA 7,684 15,798
Weather 530,007 4,224 163,635 40,324 776,190
Electrical damage 724,559 53,586 28,977 24,156 831,278
Repair services 1,031,369 13,041 13,435 1,072 1,058,917
Other 654,255 30,149 76,171 36,274 796,849
TOTAL 7,406,202 488,743 1,270,423 284,391 9,449,759
Source: Estamos Seguros with data from ICEA.
For more information on multi-risk insurance payments:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2020/09/
Los-percancesatendidos-por-el-seguro-patrimonial-en-2019-FINAL.pdf
22VARYING COST OF HOME BURGLARIES IN CITIES
WITH OVER 75,000 INHABITANTS.
Data II semester 2019/I semester 2020.
CIUDAD PROVINCIA IMPORTE MEDIO
Pozuelo de Alarcón MADRID 2,602 €
Marbella MÁLAGA 2,504 €
Alcobendas MADRID 2,333 €
Sant Cugat del Vallès BARCELONA 2,258 €
Alcorcón MADRID 593 €
Leganés MADRID 585 €
Parla MADRID 416 €
Cádiz CÁDIZ 322 €
Source: Estamos Seguros.
VARYING COST OF BUSINESS BURGLARIES
IN CITIES WITH OVER 75,000 INHABITANTS.
Data 2020.
CIUDAD PROVINCIA IMPORTE MEDIO
San Sebastián de los Reyes MADRID 10,431.98 €
Arona SANTA CRUZ DE TENERIFE 3,836.97 €
Valdemoro MADRID 2,670.72 €
Dos Hermanas SEVILLA 2,275.59 €
San Fernando CÁDIZ 487.30 €
Algeciras CÁDIZ 477.00 €
Torrent VALENCIA 430.40 €
Ciudad Real CIUDAD REAL 217.19 €
Source: Estamos Seguros.
For more information on home burglaries:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2021/02/Los-robos
-en-hogares-asegurados-2019-2020-FINAL.pdf
For more information on business burglaries:
https://unespa-web.s3.amazonaws.com/main-files/uploads/2021/05/
Los-robos-en-comercios-asegurados-Datos-2020-FINAL.pdf
2313.
WHEN SADNESS INVADES EVERYTHING
B
urial service insurance has a deep-root- of by insurance. An insurance that provides the
ed history in Spain. Almost half the relief of not having to deal with paperwork and
Spanish population has such insurance. arrangements at a time when sadness invades
Around three out of every five funeral everything. An insurance that knows how to be
services that take place in Spain are taken care there for you when it is needed the most.
BURIAL INSURANCE HOLDERS, BY AGE BRACKETS.
Data 2020.
PERCENTAGE
AGE BRACKET PEOPLE INSURED OF THE WHOLE
0 to 10 years old 1,014,687 4.6%
11 to 20 years old 1,798,736 8.1%
21 to 30 years old 2,029,715 9.2%
31 to 40 years old 2,716,442 12.3%
41 to 50 years old 3,714,169 16.8%
51 to 60 years old 3,678,704 16.7%
61 to 70 years old 3,119,414 14.1%
71 to 79 years old 2,337,578 10.6%
Over 80 years old 1,673,842 7.6%
Total 22,083,286 100.0%
Source: ICEA.
For more information on burial insurance:
https://unespa-web.s3.amazonaws.com/main-files/uploads
/2020/06/1.6.-El-seguro-de-decesos-FINAL.pdf
24BURIAL INSURANCE, BY REGION.
Data 2020.
Region People insured % of whole Region People insured % of whole
Andalusia 5,233,827 61.7% Community of Valencia 2,432,745 48.3%
Aragón 456,355 34.3% Extremadura 750,882 70.9%
Asturias 655,933 64.6% Galicia 1,288,412 47.7%
Balearic Islands 266,112 21.9% La Rioja 93,248 29.5%
Canary Islands 1,250,265 55.7% Madrid 2,620,448 38.8%
Cantabria 273,269 46.9% Melilla 13,933 16.5%
Castilla-La Mancha 1,140,518 55.8% Murcia 901,287 59.7%
Castilla y León 1,008,687 42.2% Navarre 156,775 23.9%
Catalonia 2,602,950 34.0% Basque Country 908,051 41.5%
Ceuta 29,588 35.2% Total Spain 22,083,286 46.6%
Source: Estamos Seguros with data from ICEA and INE.
25BEFORE YOU GO, WE’D LIKE TO SHARE
THE 10 KEY POINTS OF INSURANCE IN 2020
DID YOU KNOW THAT...
01 97% of Spanish households have
at least one insurance policy?
07 health insurance cares for
11 million people in a year?
02 08
insurance has paid 7,400 million
euros to repair the damage caused insurance manages 185,084 million
by storms and floods between 1987 euros of its customers’ savings?
and 2019?
03 09
insurance protects the lives of
over 156,000 people work in the 20.7 million people, so if something
insurance industry? happens to them their families are
financially supported?
04 10
31% of members of the Boards three out of every five funeral
of Directors of insurance companies services that take place in Spain are
are women? taken care of by burial insurance?
insurance invests more than
05
143,000 million euros in public
debt, which are used to build roads,
schools, hospitals and to finance
the common good?
06
the financial solidity of Spanish
insurance is over double that
required by law?
26UNESPA. Insurance Business Association
Nuñez de Balboa, 101. 28006 Madrid - Spain
Telephone (+34) 91 745 15 30
See detailed reports at
https://www.unespa.es/que-hacemos/publicaciones/
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