Empirical Research on Perceived Popularity of TikTok In India - sersc
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International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 Empirical Research on Perceived Popularity of TikTok In India Dr. Deepti Kiran1, Miss Itisha Sharma*2 (*Corresponding Author) 1 Assistant Professor, ICFAI Business School, ICFAI University, Dehradun 2 Research Scholar, ICFAI Business School, ICFAI University, Dehradun 1 deepti.kiran1710@gmail.com 2 sharma.itisha@gmail.com Abstract Short video applications like Tiktok, Helo, Vimeo etc have been the fastest growing trend in the world. The videos’ duration ranges from 15 seconds to 1 minute and helps in killing the fragmented spare time but there has been little study on them in Indian context. For the purpose of research, we chose TikTok as it is the most downloaded app in India in the social media category. India contributes to 45% of 2019’s total Tiktok downloads across the globe. The research collects data from 101 TikTok users across India through a questionnaire. The responses were collected on a 5-point Likert scale. It tries to find relation between 4 inducting factors: TikTok’s product positioning, content variety, uniqueness and security concerns and the dependent variable - perceived popularity. Keywords: short video apps, TikTok, perceived popularity, content variety, product positioning 1. Introduction TikTok is a free short video making application that is available on both AppStore and Google Play. It is easy to scroll up and down to watch various videos, comment, download and share, make duets, use different filters and sounds. It was first launched by Douyin in China in September 2016 and later introduced by ByteDance in 2017 for markets outside China. It is the fastest growing platform in the world in social media category and is available in 155 countries and 75 languages which makes it easily accessible to local people also . TikTok has 800 million active users in the world and India is responsible for 45% of its total downloads [1]. When compared to other short video apps, TikTok has various advantages. First, TikTok is focused on music, therefore it is promoting both music and content creation simultaneously. Second, it is easy to use as the app user interface is conducive and interactive. Third, the big data algorithm which TikTok uses, suggests videos as per the browsing history of the user which ensures access to personalized content [3] [4]. But as TikTok is expanding its market, it has to face challenges in terms of product positioning, content variety, security and uniqueness. This research paper tries to find the relationship and give a conceptual model of perceived popularity and contributing factors like product positioning, content variety, uniqueness and security concerns. ISSN: 2005-4238 IJAST 236 Copyright ⓒ 2020 SERSC
International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 2. Literature Review TikTok has rapidly acquired the market share in the social media category. Currently, it is the 7 th most used social media platform in the world after Facebook, YouTube, Whatsapp, FB messenger, WeChat and Instagram with 800 million users across the globe. In order to top the list, it has to focus on positioning of the product. As of now, the majority of the users are in the age group 18 -28, who do not have permanent/ regular source of income [5]. Although, TikTok is considered to be an apt combination of product uniqueness and product positioning [2], but in order to expand itself to other age groups and focus on long term development, TikTok has to consider product positioning as the focal point. Product positioning includes core audience, product characteristics and marketing strategy. Core audience is the ultimate user of the product and product should be designed so that it fulfills the needs of the users. Product characteristics are designed in accordance to the needs of the target audience. A good marketing strategy will give a thrust to product development and expansion. TikTok has already used a warring YouTube campaign and have spent a lot of money to get celebrities on platform [6]. TikTok supports originality. It offers a plethora of sounds and visual effects which offers more possibilities for creators to display their creativity [6]. Therefore, content variety is another factor which affects the popularity of TikTok. The content can be divided into 3 categories – educational, entertainment and promotional content. The educational content includes videos on cooking, speaking different languages, art and craft etc. Entertainment videos act as stress busters both for creators and viewers. The promotional videos affect the buying behavior of consumers under the impact of key opinion leader. TikTok was banned in India in April 2019, because it became a platform to spread communal hatred, pornography, exposing children to sexual predators, impacting mental health of users, life threatening challenges, objectification of women etc [7]. Later the ban was lifted when TikTok assured vigilance over the content. Security concern is divided into 3 categories – the trust users have in security measures by TikTok, initiatives taken by TikTok to ensure that the content posted is appropriate to the society and if TikTok should take responsibility of the users doing/ posting dangerous activities/ stunts. The biggest advantage TikTok has, is the big data algorithm which it uses. It ensures that users are made to see contents based on their previous searches. This ensures loyal users. It also makes use of the fragmented free time of users as the video length ranges from 15 seconds to 1 minute. TikTok has to develop other unique features to ensure it growth. Uniqueness includes features that makes TikTok different from other similar apps. Therefore, in this research, the relationship between the above mentioned 4 factors and the perceived popularity is investigated. 3. Theoretical Framework and Hypothesis The research tries to find the relationship between product positioning, content variety, uniqueness and security concerns with perceived popularity of TikTok. For this purpose, responses were calculated from 101 TikTok users across India. A google form-based questionnaire was used to collect the responses. The questionnaire was divided into 2 sections. The first section had only 1 question and was to ensure if the respondent is a TikTok user or not. The form proceeded to second section if respondent was a TikTok user. The second section was further divided into two parts. The first part asked about the demographic attributes like gender, age, living in metro or non-metro and duration of using TikTok. The next ISSN: 2005-4238 IJAST 237 Copyright ⓒ 2020 SERSC
International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 part had questions related to product positioning, content variety, uniqueness and security concerns which were recorded on a 5 point Likert scale which were anchored at Strongly Agree (5), Agree (4), Neutral (3), Disagree (2) and Strongly Disagree (1). For the purpose of analysis and hypothesis testing, multiple regression was performed using SPSS. Based on the above discussion, below are the conceptual model and hypothesis. Product Positioning - Core audience - Product Characteristics - Marketing strategy H1 Content Variety - Educational - Entertainment H2 Perceived - Promotional Popularity Uniqueness H3 - Algorithm - Short time of videos - Plethora of sound options H4 Security Concerns - Trust - Initiatives - Responsibility Figure 1: Conceptual Model On the basis of conceptual model, below are the hypothesis: H1: Product Positioning has significant influence on Perceived Popularity of TikTok H2: Content Variety has significant influence on Perceived Popularity of TikTok H3: Uniqueness has significant influence on Perceived Popularity of TikTok H4: Security concerns have significant influence on Perceived Popularity of TikTok 5. Result and Discussion This section discusses the result of analysis and hypothesis testing. Frequency Percentage Frequency Percentage Male 60 59.41 Metro 58 57.43 Non- Female 41 40.59 43 42.57 metro Total 101 100.00 Total 101 100.00 Table 1: Gender of Respondents Table 2: Living In Frequency Percentage Frequency Percentage 18-28 66 65.35 3 29 28.71 ISSN: 2005-4238 IJAST 238 Copyright ⓒ 2020 SERSC
International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 months 29-39 27 26.73 6 moths 28 27.72 40-50 6 5.94 1 year 34 33.66 Over 2 1.98 2 years 10 9.90 50 Total 101 100.00 Total 101 100.00 Table 3: Age of respondents Table 4: Duration of using TikTok Model Summary Adjusted R Model R R Square Square Std. Error of the Estimate a 1 .554 .307 .168 7.166 a. Predictors: (Constant), SecurityConcerns, Uniqueness, ContentVariety, ProductPositioning ANOVAa Sum of Model Squares df Mean Square F Sig. 1 Regression 454.997 4 113.749 2.215 .104b Residual 1027.003 20 51.350 Total 1482.000 24 a. Dependent Variable: PerceivedPopularity b. Predictors: (Constant), SecurityConcerns, Uniqueness, ContentVariety, ProductPositioning Coefficientsa Standardized Unstandardized Coefficients Coefficients Model B Std. Error Beta t Sig. 1 (Constant) 15.013 3.318 4.525 .000 ProductPositioning .116 .235 .221 .495 .626 ContentVariety .225 .176 .407 1.273 .217 Uniqueness -.159 .254 -.277 -.624 .540 SecurityConcerns .075 .148 .162 .505 .619 Table 5: Standard Multiple Regression between dependent and independent variables The above table reveals the result of multiple regression analysis of perceived popularity. From the above SPSS result, the equation of relationship between the variables would be: ISSN: 2005-4238 IJAST 239 Copyright ⓒ 2020 SERSC
International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 Perceived Popularity = 15.013 + 0.116 * Product Positioning + 0.225 *Content variety – 0.159 * Uniqueness +0.075 * Security Concerns The value of multiple correlation coefficient ‘R’ is 0.554 which shows an accepted level of prediction. The values of (B, t) for variables like product positioning, content variety and security concerns depict significant contribution to the perceived popularity of TikTok. However, the factor of uniqueness with (B, t) values as ( - 0.159, -0.624) did not contribute to perceived popularity. As per the above discussion, it is clear that only 3 variables have significant impact on perceived popularity of TikTok in India and therefore the hypothesis status is as follows: Hypothesis Accepted/ Not Accepted H1: Product Positioning has significant influence on Accepted Perceived Popularity of TikTok H2: Content Variety has significant influence on Perceived Accepted Popularity of TikTok H3: Uniqueness has significant influence on Perceived Not Accepted Popularity of TikTok H4: Security concerns have significant influence on Accepted Perceived Popularity of TikTok 6. Conclusion It is important to note that TikTok is a new topic and very little study has been done in Indian context. From the results above, it is clear that TikTok should focus on product positioning, content variety and security concerns, in order to ensure long term development. TikTok must ensure that unwanted content is removed from the platform before it reaches the mass audience and users shoot video with aesthetic value also. Since uniqueness is not a contributing factor to perceived popularity, it is evident that users recognize the original content and accept how creatively videos are created. Keeping in mind the above analysis and results, here are some recommendations and suggestions. TikTok can bring in the concept of time management based on the age to ensure that the young minds are not compromising with their valuable time. TikTok offer Live broadcasting also which can be improved to increase the users’ interaction. References [1] Mohsin, M., 2020. 10 Tiktok Statistics That You Need To Know In 2020 [Infographic]. [online] Oberlo. Available at: [Accessed 11 April 2020]. [2] Liqian, H., 2018. STUDY ON THE PERCEIVED POPULARITY OF TIK TOK. [ebook] Available at: [Accessed 11 April 2020]. [3] GaryVaynerchuk.com. 2019. Why The Tiktok (Formerly Musical.Ly) App Is So Important. [online] Available at: [Accessed 11 April 2020]. ISSN: 2005-4238 IJAST 240 Copyright ⓒ 2020 SERSC
International Journal of Advanced Science and Technology Vol. 29, No. 8s, (2020), pp. 236-241 [4] Fannin, R., 2019. The Strategy Behind Tiktok’S Global Rise. [online] Harvard Business Review. Available at: [Accessed 11 April 2020]. [5] IQBAL, M., 2020. Tiktok Revenue And Usage Statistics (2020). [online] Business of Apps. Available at: [Accessed 11 April 2020]. [6] Jennings, R., 2019. Tiktok, Explained. [online] Vox. Available at: [Accessed 11 April 2020]. [7] Barik, S., 2019. Why They Want Tiktok Banned In India. [online] MediaNama. Available at: [Accessed 11 April 2020]. [8] Yadav, N., 2019. Tiktok Ban In India: A Timeline Of Events That Led To The App's Ban In The Country- Technology News, Firstpost. [online] Tech2. Available at: [Accessed 11 April 2020]. [9] Hootsuite, 2020. Digital 2020: Global Digital Overview. [online] Available at: [Accessed 11 April 2020]. [10] Nair, P., 2019. How TikTok is the new sensation among brands and creators. Economic Times, [online] Available at: [Accessed 11 April 2020]. [11] Tech2. 2020. Tiktok Becomes The Most Downloaded Social Media App In India During Lockdown- Technology News, Firstpost. [online] Available at: [Accessed 11 April 2020]. [12] Majumdar, R., 2020. Why Indians Have Taken The Lead On Tiktok. [online] India Today. Available at: [Accessed 11 April 2020]. [13] Bergman, R., Frenkel, S. and Zhong, R., 2020. Major TikTok Security Flaws Found. The New York Times, [online] Available at: [Accessed 11 April 2020]. ISSN: 2005-4238 IJAST 241 Copyright ⓒ 2020 SERSC
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